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Home Call Centers Answering Services Small Business (<$10M)

Top Small Business Answering Services

Ratings Updated: February 14, 2026
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15 Leaders 15 Contenders

831 Companies

Client Type: Small Business (<$10M)
Inbound Services: Answering services

Top Answering Service for Small Business

  • Featured

    What are Featured Providers?

    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.5 52 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Duluth, GA

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    63% Answering services
    37% Virtual receptionist

    Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

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    Reviews mention Exceptional performance

    VoiceNation has received exceptional feedback from clients, highlighting their outstanding customer service and effective communication. One client noted, "Their customer service has been great...always available and efficient," while another stated, "Clients love the service, saying it makes us look professional and organized." The consistent praise for responsiveness and professionalism underscores VoiceNation's commitment to client satisfaction, making them a trusted partner for businesses seeking reliable call management solutions.
    • 24/7 Answering Services for Life Coaching Company
      5.0 Feb 26, 2019

      They immediately started providing their service after our first payment, and they’re available 24/7. Even when we had a winter storm, they were still working. Their customer service is incredible, and they’re always energetic and willing to answer my questions.

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    • Call Center Services for Medical Staffing and Recruiting Co.
      5.0 Apr 8, 2022

      What they do is very valuable for us because it allows us to not hire a receptionist or handle these calls ourselves. As a small management staff of four people that manages over 200 people, it’s impossible for us to field all the calls we get. VoiceNation does this flawlessly 99.9% of the time, saving us a lot of work, effort, and headache. They’re outstanding with communication. They reply almost immediately to any requests of problems that we have and come up with answers very quickly.

      Read Full Review
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    18 of 50 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read 50 Reviews

    Industry Experience

    Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.

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    Select Industry to see insights

    Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications

    Average Project Cost Breakdown

    Less than $10,000 (40) $10,000 to $49,000 (8)

    What Clients Have Said

    Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.
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  • GoVivace Inc Logotype

    5.0 1 review
    $1,000+
    $25 - $49 / hr
    10 - 49
    McLean, VA

    Services provided

    10% Call Center Services
    35% AI Consulting
    35% AI Development +2
    10% Customer Service Outsourcing
    10% Transcription

    Focus Areas

    20% Answering services
    65% Virtual receptionist
    15% Inbound appointment scheduling

    GoVivace Inc specializes in Speech Analytics and Auto QA solutions for contact centers and BPOs. Reviewers commend the company for its reliable and efficient solutions, professional project management, and excellent support. However, some suggest that clearer progress updates could enhance the client experience.

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  • Millenial Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Chicago, IL

    Services provided

    70% Call Center Services
    30% Social Media Marketing

    Focus Areas

    30% Answering services
    35% Inbound appointment scheduling
    35% Virtual receptionist

    Millenial Services is a midsize Chicago, Illinois-based answering service. The team specializes in Call Center Services and Social Media Marketing.

    Read more
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  • Nord Seven Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Rawalpindi, Pakistan

    Services provided

    20% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    20% Sales Outsourcing

    Focus Areas

    20% Answering services
    40% Inbound appointment scheduling
    40% Virtual receptionist

    Back Office Outsourcing company Nord Seven was founded in 2023. The company specializes in Back Office Outsourcing and Call Center Services, and is midsize.

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  • Connectual Assistant Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Orlando, FL

    Services provided

    20% Call Center Services
    30% Customer Service Outsourcing
    20% Back Office Outsourcing +2
    20% Sales Outsourcing
    10% Corporate Travel Management

    Focus Areas

    35% Answering services
    45% Inbound appointment scheduling
    20% Virtual receptionist

    Customer Service Outsourcing company Connectual Assistant was founded in 2024. Headquartered in Orlando, Florida, the team offers Customer Service Outsourcing and Call Center Services.

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  • VAdigi Logotype

    VAdigi

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Business Consulting +2
    20% Email Marketing
    20% Search Engine Optimization

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    VAdigi is an Email Marketing company. The small London, England-based team focuses on Email Marketing and Search Engine Optimization. The firm was established in 2025.

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  • Evigital Solutions PVT LTD Logotype

    Evigital Solutions PVT LTD

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Staffing +2
    15% Recruiting
    10% HR Outsourcing

    Focus Areas

    30% Answering services
    35% Inbound appointment scheduling
    35% Virtual receptionist

    Evigital Solutions PVT LTD is an answering service headquartered in Pune, India. The team specializes in Call Center Services and Back Office Outsourcing.

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  • Call Biz LLC Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    50 - 249
    Lahore, Pakistan

    Services provided

    15% Call Center Services
    25% Pay Per Click
    10% Conversion Optimization +9
    10% Social Media Marketing
    5% Content Marketing
    5% Ecommerce Marketing
    5% Email Marketing
    5% Graphic Design
    5% Logo
    5% Packaging Design
    5% Search Engine Optimization
    5% Web Design

    Focus Areas

    15% Answering services
    75% Virtual receptionist
    10% Inbound appointment scheduling

    Call Biz LLC is a PPC company launched in 2006. The midsize team specializes in Pay Per Click and Call Center Services.

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  • 1-833-652-5900 Battery Park City, NY Call Center Logotype

    1-833-652-5900 Battery Park City, NY Call Center

    Not yet reviewed

    $5,000+
    < $25 / hr
    50 - 249

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +2
    20% Litigation Support Services
    20% Procurement Support

    Focus Areas

    10% Answering services
    45% Inbound appointment scheduling
    45% Virtual receptionist

    Launched in 2017, 1-833-652-5900 Battery Park City, NY Call Center is a call center service. The firm focuses on Call Center Services and Back Office Outsourcing, and is midsize.

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  • OptaVista Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    2 - 9
    Ohrid, North Macedonia

    Services provided

    10% Call Center Services
    20% Web Development
    10% Back Office Outsourcing +6
    10% Customer Service Outsourcing
    10% Digital Strategy
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% UX/UI Design
    10% Web Design

    Focus Areas

    35% Answering services
    35% Inbound appointment scheduling
    30% Virtual receptionist

    OptaVista is a small web development firm in Sheridan, Wyoming and Ohrid, North Macedonia. Their services include Web Development and Digital Strategy.

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  • World Wide Outsource Solutions LLC Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    San Antonio, TX

    Services provided

    15% Call Center Services
    15% Back Office Outsourcing
    15% Custom Software Development +5
    15% Customer Service Outsourcing
    15% Sales Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    10% Web Design
    5% Transcription

    Focus Areas

    10% Answering services
    60% Virtual receptionist
    30% Inbound appointment scheduling

    World Wide Outsource Solutions LLC, a call center company, offers Call Center Services and Custom Software Development. The firm is in San Antonio, Texas.

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  • Divinut Logotype

    4.0 1 review
    $1,000+
    $50 - $99 / hr
    10 - 49
    Dhaka, Bangladesh

    Services provided

    30% Call Center Services
    10% Back Office Outsourcing
    10% Content Marketing +5
    10% Graphic Design
    10% Search Engine Optimization
    10% UX/UI Design
    10% Web Design
    10% Web Development

    Focus Areas

    15% Answering services
    45% Inbound appointment scheduling
    40% Virtual receptionist

    Divinut offers Contact Center Services, including cold calling and back office support, with a focus on generating leads and managing data efficiently. Their reviews highlight their professionalism, efficiency, and strong project management skills, contributing to a 20% increase in clients' sales pipelines. Clients appreciate their proactive approach and alignment with company values, although more frequent project updates could enhance communication.

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  • VirtuallyTrained Logotype

    VirtuallyTrained

    Not yet reviewed

    Undisclosed
    < $25 / hr
    10 - 49

    Services provided

    10% Call Center Services
    45% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO) +3
    10% Customer Service Outsourcing
    10% HR Consulting
    10% Sales Outsourcing

    Focus Areas

    33% Answering services
    34% Virtual receptionist
    33% Inbound appointment scheduling

    VirtuallyTrained is a Back Office Outsourcing company founded in 2024. The company provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).

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  • DiNaam Technology Solutions India Private Limited Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Pune, India

    Services provided

    10% Call Center Services
    55% Document Digitization & Management
    8% Back Office Outsourcing +5
    7% IT Managed Services
    5% Corporate Law
    5% Family Law
    5% Insurance Law
    5% Transcription

    Focus Areas

    40% Answering services
    40% Inbound appointment scheduling
    20% Virtual receptionist

    DiNaam Technology Solutions India Private Limited is a Document Digitization & Management company. They offer Document Digitization & Management and Call Center Services and were launched in 2022.

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  • Ren Agency Logotype

    Ren Agency

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    20% Call Center Services
    20% Customer Service Outsourcing
    20% Email Marketing +2
    20% Sales Outsourcing
    20% Social Media Marketing

    Focus Areas

    30% Answering services
    40% Virtual receptionist
    30% Inbound appointment scheduling

    Launched in 2025, Ren Agency is a social media marketing firm. The team focuses on Social Media Marketing and Email Marketing.

    Read more
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  • E Tech Crew Logotype

    E Tech Crew

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    10% Call Center Services
    10% Branding
    10% E-Commerce Development +9
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development
    5% Customer Service Outsourcing
    5% Ecommerce Marketing
    5% Email Marketing
    5% Logo

    Focus Areas

    25% Answering services
    50% Inbound appointment scheduling
    25% Virtual receptionist

    E Tech Crew is a branding firm established in 2018. The agency provides Branding and Social Media Marketing, and is small.

    Read more
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  • Nucleus Defend Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    10 - 49
    San Rafael, Costa Rica

    Services provided

    11% Call Center Services
    12% Cybersecurity
    11% Business Continuity Management +6
    11% Cloud Consulting & SI
    11% IT Managed Services
    11% IT Strategy Consulting
    11% Internet & Technology Law
    11% Other IT Consulting and SI
    11% Unified Communications Consulting & SI

    Focus Areas

    30% Answering services
    40% Inbound appointment scheduling
    30% Virtual receptionist

    Headquartered in San Rafael, Costa Rica and Alajuela, Costa Rica, Nucleus Defend is a Cybersecurity company. The team provides Cybersecurity and IT managed services.

    Read more
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  • callnova Logotype

    Not yet reviewed

    $100,000+
    < $25 / hr
    10 - 49
    London, Canada

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Business Consulting +2
    20% Corporate Travel Management
    20% Trucking

    Focus Areas

    20% Answering services
    60% Virtual receptionist
    20% Inbound appointment scheduling

    Callnova, a Business Consulting company, was founded in 2018. Based in London, Canada, the team focuses on Business Consulting and Call Center Services.

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  • Towerbridge Logotype

    Towerbridge

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    10% Call Center Services
    15% Recruiting
    15% Staffing +6
    10% Back Office Outsourcing
    10% HR Outsourcing
    10% IT Staff Augmentation
    10% Recruitment Process Outsourcing
    10% Sales Outsourcing
    10% Web Development

    Focus Areas

    30% Answering services
    40% Inbound appointment scheduling
    30% Virtual receptionist

    Based in Winter Garden, Florida, Towerbridge is a Recruiting company. Their services include Recruiting and Staffing.

    Read more
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  • Dalerio Consulting Logotype

    5.0 12 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Durrës, Albania

    Services provided

    30% Call Center Services
    50% Customer Service Outsourcing
    10% Sales Outsourcing +1
    10% Search Engine Optimization

    Focus Areas

    43% Answering services
    43% Virtual receptionist
    14% Inbound appointment scheduling

    Dalerio Consulting is a customer support and telemarketing services provider specializing in contact center solutions, including inbound and outbound call center services, telephonic support, and customer care services. Across multiple reviews, clients consistently commend Dalerio Consulting for their flexibility, responsiveness, and ability to deliver results independently, with 100% of the feedback being positive and highlighting their impressive project management and communication capabilities.

    See all 12 projects
    3 of 4 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support Services for iGaming Startup

    5.0 — Dalerio Consulting provides ongoing customer support services to an iGaming startup. They assist them with chat and email tasks to support players and interested customers.  Read more
    Read 4 Reviews

    Industry Experience

    Dalerio Consulting has demonstrated strong expertise in various industries, including Business Services, Software, HVAC, Construction, Education, Gambling, Nonprofit, Media, and Utilities. Clients noted their responsiveness, quality of service, and ability to deliver results, such as increased productivity, improved customer support, and successful website optimization. Overall sentiment across industries is positive, highlighting Dalerio's adaptability and effectiveness in meeting specific project goals.

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    Select Industry to see insights

    Business services Software Other Industry Construction Education Gambling Nonprofit Media Utilities

    Average Project Cost Breakdown

    $10,000 to $49,000 (7) Less than $10,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Dalerio Consulting as offering excellent value for money, often highlighting their affordability in comparison to competitors. For instance, one client noted that their pricing 'fit our budget,' while another emphasized 'good value for cost.' Overall, clients have reported significant improvements in productivity and cost reductions, reinforcing the sentiment that Dalerio Consulting delivers high-quality services at competitive prices.
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    $1,000 $1,200 $1,400

    Dedicated Customer Support Services

    Have one, or a team of experienced, dedicated agents handling the customer support operations of your office.
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  • Star Consultants Logotype

    Star Consultants

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    15% Call Center Services
    15% Back Office Outsourcing
    15% Customer Service Outsourcing +8
    10% Business Consulting
    10% Web Design
    10% Web Development
    5% AI Development
    5% Application Management & Support
    5% Custom Software Development
    5% E-Commerce Development
    5% HR Outsourcing

    Focus Areas

    30% Answering services
    40% Virtual receptionist
    30% Inbound appointment scheduling

    Based in New York City, New York and Islamabad, Pakistan, Star Consultants is a phone answering service. They specialize in Call Center Services and Back Office Outsourcing and were founded in 2024.

    Read more
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  • Again Again Agency Logotype

    Again Again Agency

    5.0 44 reviews
    $5,000+
    < $25 / hr
    1,000 - 9,999

    Services provided

    20% Call Center Services
    30% Sales Outsourcing
    20% Back Office Outsourcing +2
    20% Customer Service Outsourcing
    10% Email Marketing

    Focus Areas

    15% Answering services
    45% Virtual receptionist
    40% Inbound appointment scheduling

    Again Again Agency is a lead generation and call center services company known for its exceptional customer support and telephonic services. Across various reviews, clients express high satisfaction, with approximately 100% noting the agency's timely delivery and effective communication. The agency is consistently praised for its quality work and reasonable pricing, with several clients recommending sharing clear goals to maximize project success.

    See all 44 projects

    Reviews mention Understands their clients' needs

    Clients consistently commend Again Again Agency for their deep understanding of project goals and client needs. One client noted, 'They clearly understood what we wanted and had a unique approach to deliver perfectly.' Another remarked on their effective communication and ability to meet deadlines, stating, 'They had a good understanding of our business.' Overall, the sentiment reflects high satisfaction with Again Again Agency's client-centric approach.
    • Sales Outsourcing Team for Monetary Exchange Platform
      5.0 Apr 17, 2023

      We were impressed with what they did. Again Again Agency was aware of our goals and how far we wanted to go. They clearly understood what we wanted and had a unique approach to deliver perfectly and make it within the budget.

      Read Full Review
    • Digital Marketing for Cybersecurity Company
      5.0 Feb 22, 2023

      Again Again Agency had a good understanding of our business; they were a pleasure to work with.

      Read Full Review
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    4 of 4 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Email Marketing for Cosmetic Products Company

    5.0 — A cosmetic products company hired Again Again Agency for lead generation and marketing services. The team created an individual database to help generate leads and sent monthly newsletters.  Read more
    Read 4 Reviews

    Industry Experience

    Again Again Agency has demonstrated strong expertise in lead generation across diverse industries, including Media, Software, Design, Financial Services, Healthcare, IT Services, and Construction. Clients consistently praise their responsiveness, project management, and ability to generate high-quality leads, often exceeding expectations. Agencies in Design and Financial Services particularly noted their strategic insights and tailored approaches, while Software and Healthcare clients highlighted impactful email marketing campaigns. Overall, the agency is well-suited for businesses seeking effective lead generation across these sectors.

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    Select Industry to see insights

    Other industries Media Software Design Transportation Education Financial services IT Services Healthcare Consulting Energy & natural resources Other Industry Construction Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (25)

    What Clients Have Said

    Clients consistently express satisfaction with Again Again Agency's pricing relative to the value provided. Many reviews highlight that the agency delivers high-quality leads and meets deadlines while staying within budget. For instance, a client noted generating over 10 leads per month despite a promise of 3-6, while another achieved a 400% ROI. Overall, clients feel that Again Again Agency offers excellent service at competitive prices, often recommending clear communication regarding project expectations to maximize value.
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  • Offshore Team Solutions Logotype

    Offshore Team Solutions

    Not yet reviewed

    Undisclosed
    < $25 / hr
    2 - 9

    Services provided

    10% Call Center Services
    50% Back Office Outsourcing
    10% Customer Service Outsourcing +3
    10% Finance & Accounting Outsourcing (FAO)
    10% Recruitment Process Outsourcing
    10% Sales Outsourcing

    Focus Areas

    30% Answering services
    35% Inbound appointment scheduling
    35% Virtual receptionist

    Offshore Team Solutions is a Ludhiana, India-based Back Office Outsourcing company. Established in 2020, the team offers Back Office Outsourcing and Call Center Services.

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  • MADS PvT LTD Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Pune, India

    Services provided

    10% Call Center Services
    10% Account-Based Marketing
    10% Advertising +7
    10% Business Consulting
    10% Content Marketing
    10% Customer Service Outsourcing
    10% Demand Generation Marketing
    10% Email Marketing
    10% Sales Outsourcing
    10% Search Engine Optimization

    Focus Areas

    30% Answering services
    55% Inbound appointment scheduling
    15% Virtual receptionist

    MADS PvT LTD, an Advertising company, is headquartered in Pune, India and Washington, District of Columbia. They provide Advertising and Content Marketing and were founded in 2010.

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    More responsive than most other service providers

    MADS PvT LTD is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Optimal Business Solution Logotype

    Optimal Business Solution

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    20% Call Center Services
    40% Sales Outsourcing
    20% Business Consulting +1
    20% Email Marketing

    Focus Areas

    20% Answering services
    60% Virtual receptionist
    20% Inbound appointment scheduling

    Optimal Business Solution is a Sales Outsourcing company. The team is headquartered in Vadodara, India, and their services include Sales Outsourcing and Email Marketing.

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  • InQubee Logotype

    InQubee

    Not yet reviewed

    Undisclosed
    $50 - $99 / hr
    Freelancer

    Services provided

    10% Call Center Services
    50% Sales Outsourcing
    10% Business Consulting +3
    10% Direct Marketing
    10% Market Research
    10% Other Marketing

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    InQubee, a Sales Outsourcing company, is based in Thame, England. They offer Sales Outsourcing and Direct Marketing and were founded in 2016.

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  • Eclipse Telecom Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Chicago, IL

    Services provided

    50% Call Center Services
    25% Unified Communications Consulting & SI
    15% Cybersecurity +1
    10% IT Managed Services

    Focus Areas

    30% Answering services
    35% Inbound appointment scheduling
    35% Virtual receptionist

    Eclipse Telecom is a small answering service in Chicago, Illinois. Their services include Call Center Services and unified communications consulting & SI.

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  • iCall Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Oglesby, IL

    Services provided

    50% Call Center Services
    40% Back Office Outsourcing
    10% Sales Outsourcing

    Focus Areas

    30% Answering services
    35% Inbound appointment scheduling
    35% Virtual receptionist

    Located in Oglesby, Illinois, iCall Services is a small call center service. The team specializes in Call Center Services and Back Office Outsourcing.

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  • Supplicity Logotype

    Supplicity

    Not yet reviewed

    $1,000+
    < $25 / hr
    Freelancer

    Services provided

    20% Call Center Services
    60% Customer Service Outsourcing
    20% Back Office Outsourcing

    Focus Areas

    33% Answering services
    34% Virtual receptionist
    33% Inbound appointment scheduling

    Supplicity is a Customer Service Outsourcing company. Their team is in Brussels, Belgium and specializes in Customer Service Outsourcing and Call Center Services.

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  • Sqoop+ Infotech Logotype

    Sqoop+ Infotech

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    10% Call Center Services
    80% Customer Service Outsourcing
    10% Back Office Outsourcing

    Focus Areas

    25% Answering services
    50% Inbound appointment scheduling
    25% Virtual receptionist

    Sqoop+ Infotech is a Customer Service Outsourcing company founded in 2019. The small team focuses on Customer Service Outsourcing and Call Center Services.

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  • GetSavvyVA Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    2 - 9
    Kelowna, Canada

    Services provided

    12% Call Center Services
    14% Sales Outsourcing
    10% Back Office Outsourcing +12
    10% Customer Service Outsourcing
    10% Recruiting
    10% Staffing
    6% Search Engine Optimization
    5% Branding
    5% Content Writing Services
    5% Web Design
    5% Web Development
    4% Social Media Marketing
    2% Content Marketing
    1% Digital Strategy
    1% Market Research

    Focus Areas

    15% Answering services
    50% Inbound appointment scheduling
    35% Virtual receptionist

    Launched in 2022, GetSavvyVA is a Sales Outsourcing company. The firm provides Sales Outsourcing and Call Center Services.

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  • VinsiAI Logotype

    5.0 2 reviews
    Undisclosed
    Undisclosed
    2 - 9
    Las Vegas, NV

    Services provided

    35% Call Center Services
    25% Customer Service Outsourcing
    20% Generative AI +1
    20% Sales Outsourcing

    Focus Areas

    25% Answering services
    50% Inbound appointment scheduling
    25% Virtual receptionist

    VinsiAI is a Contact Center Services provider specializing in Customer Support Services, utilizing AI to handle call volumes and customer service tasks efficiently. Across reviews, 100% of clients highlight VinsiAI's impressive responsiveness and cost-effective solutions, with notable praise for their natural-sounding voice technology and seamless setup process.

    See all 2 projects
    2 of 2 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Food & Beverage Restaurant

    5.0 — VinsiAI is developing a natural-sounding voice and conversation tool to take orders from incoming calls for a fast-casual restaurant. Read more
    Read 2 Reviews

    Industry Experience

    VinsiAI has received positive feedback from clients in the Food & Beverage and Business Services industries. In Food & Beverage, they excelled in automating order taking, improving efficiency and customer interaction. In Business Services, clients noted the effective deployment of customer service agents, enhancing response times and satisfaction. Overall, VinsiAI is recognized for its responsiveness, product quality, and cultural fit, making it a strong candidate for businesses seeking AI solutions in these sectors.

    Read All Reviews

    Select Industry to see insights

    Food & Beverage Business services

    Average Project Cost Breakdown

    $50,000 to $199,999 (2)

    What Clients Have Said

    Clients have consistently highlighted VinsiAI's pricing as a strong point, noting that it fits within their budgets and offers good value for the cost. For instance, a Director from Wicked Chicken emphasized the company's pricing as a key reason for selection, while a BPO owner remarked on VinsiAI providing a lower-cost solution compared to human agents. Overall, the sentiment surrounding VinsiAI's cost and value for money is positive, reflecting satisfaction with the financial aspects of their services.
    Read All Reviews
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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 SupportYourApp
2 Hugo Inc.
3 Simply Contact
4 Helpware CX
5 Remote CoWorker
6 Big Outsource
7 LimTC
8 Blue Valley Marketing
9 Fusion CX
10 Welsend
11 Boldr.
12 XACT
13 A-SALES AB
14 Hit Rate Solutions
15 Smith.ai

Top 15 Answering Service for Small Business

  1. SupportYourApp Logotype

    SupportYourApp

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Ability to deliver

    39.4/40.0
    20/20 Reviews
    9.6/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    25% Call Center Services
    50% Answering services
    75% Other
    View Profile Visit Website
  2. Hugo Inc. Logotype

    Hugo Inc.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL

    Ability to deliver

    37.5/40.0
    18.6/20 Reviews
    9.4/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    20% Call Center Services
    50% Answering services
    80% Other
    View Profile Visit Website
  3. Simply Contact Logotype

    Simply Contact

    $1,000+
    < $25 / hr
    250 - 999
    Warszawa, Poland

    Ability to deliver

    36.4/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    30% Call Center Services
    100% Answering services
    70% Other
    View Profile Visit Website
  4. Helpware CX Logotype

    Helpware CX

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Ability to deliver

    36.7/40.0
    17/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    20% Call Center Services
    65% Answering services
    80% Other
    View Profile Visit Website
  5. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Call Center Services
    33% Answering services
    90% Other
    View Profile Visit Website
  6. Big Outsource Logotype

    Big Outsource

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    20% Call Center Services
    35% Answering services
    80% Other
    View Profile Visit Website
  7. LimTC Logotype

    LimTC

    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Ability to deliver

    37.5/40.0
    18.6/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    15% Call Center Services
    50% Answering services
    85% Other
    View Profile Visit Website
  8. Blue Valley Marketing Logotype

    Blue Valley Marketing

    $5,000+
    $25 - $49 / hr
    250 - 999
    Home, KS

    Ability to deliver

    34.6/40.0
    17.2/20 Reviews
    9.2/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    35% Call Center Services
    45% Answering services
    65% Other
    View Profile Visit Website
  9. Fusion CX Logotype

    Fusion CX

    $10,000+
    < $25 / hr
    10,000+
    Canton, OH

    Ability to deliver

    34.2/40.0
    14.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    40% Call Center Services
    60% Answering services
    60% Other
    View Profile Visit Website
  10. Welsend Logotype

    Welsend

    $50,000+
    < $25 / hr
    10,000+
    Wei Fang Shi, China

    Ability to deliver

    34.1/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    30% Call Center Services
    70% Answering services
    70% Other
    View Profile Visit Website
  11. Boldr. Logotype

    Boldr.

    $1,000+
    Undisclosed
    1,000 - 9,999
    Santa Monica, CA

    Ability to deliver

    35.4/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    15% Call Center Services
    100% Answering services
    85% Other
    View Profile Visit Website
  12. XACT Logotype

    XACT

    $1,000+
    $25 - $49 / hr
    250 - 999
    Orlando, FL

    Ability to deliver

    35.5/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    45% Call Center Services
    30% Answering services
    55% Other
    View Profile Visit Website
  13. A-SALES AB Logotype

    A-SALES AB

    $1,000+
    < $25 / hr
    50 - 249
    Ed, Sweden

    Ability to deliver

    38.9/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    10% Call Center Services
    50% Answering services
    90% Other
    View Profile Visit Website
  14. Hit Rate Solutions Logotype

    Hit Rate Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    35.4/40.0
    16.6/20 Reviews
    9.5/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    45% Call Center Services
    50% Answering services
    55% Other
    View Profile Visit Website
  16. Answering Service Care Logotype

    Answering Service Care

    Undisclosed
    Undisclosed
    50 - 249
    Margate, FL

    Ability to deliver

    32.4/40.0
    15.8/20 Reviews
    7.4/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    60% Call Center Services
    75% Answering services
    40% Other
    View Profile Visit Website
  17. WOW24-7 Logotype

    WOW24-7

    $1,000+
    < $25 / hr
    50 - 249
    Afton, WY

    Ability to deliver

    34.9/40.0
    18/20 Reviews
    7.1/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    25% Call Center Services
    90% Answering services
    75% Other
    View Profile Visit Website
  18. HelpSquad Logotype

    HelpSquad

    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA

    Ability to deliver

    35.3/40.0
    17.6/20 Reviews
    8.7/10 Clients & Experience
    9/10 Market Presence

    Service focus

    30% Call Center Services
    30% Answering services
    70% Other
    View Profile Visit Website
  19. Aidey Logotype

    Aidey

    $1,000+
    < $25 / hr
    10 - 49
    Manila, Philippines

    Ability to deliver

    35.9/40.0
    18.4/20 Reviews
    9.8/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    15% Call Center Services
    100% Answering services
    85% Other
    View Profile Visit Website
  20. Intelemark Logotype

    Intelemark

    $1,000+
    < $25 / hr
    50 - 249
    Scottsdale, AZ

    Ability to deliver

    33.9/40.0
    15.8/20 Reviews
    9.7/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    50% Call Center Services
    50% Answering services
    50% Other
    View Profile Visit Website
  21. Go4customer Logotype

    Go4customer

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Noida, India

    Ability to deliver

    31.9/40.0
    16.6/20 Reviews
    7.2/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    40% Call Center Services
    50% Answering services
    60% Other
    View Profile Visit Website
  22. BPO Hive LLC Logotype

    BPO Hive LLC

    $5,000+
    < $25 / hr
    50 - 249
    Cairo, Egypt

    Ability to deliver

    36.3/40.0
    17.8/20 Reviews
    10/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    30% Call Center Services
    45% Answering services
    70% Other
    View Profile Visit Website
  23. Outsource and Save Logotype

    Outsource and Save

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Los Angeles, CA

    Ability to deliver

    31.6/40.0
    17/20 Reviews
    10/10 Clients & Experience
    4.7/10 Market Presence

    Service focus

    35% Call Center Services
    45% Answering services
    65% Other
    View Profile Visit Website
  24. VSynergize Logotype

    VSynergize

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Westborough, MA

    Ability to deliver

    31.6/40.0
    15/20 Reviews
    9.5/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    40% Call Center Services
    50% Answering services
    60% Other
    View Profile Visit Website
  25. CanadaDirect Logotype

    CanadaDirect

    $10,000+
    < $25 / hr
    250 - 999
    Dorval, Canada

    Ability to deliver

    31.6/40.0
    16.2/20 Reviews
    8.8/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    52% Call Center Services
    100% Answering services
    48% Other
    View Profile Visit Website
  26. IdeasUnlimited Logotype

    IdeasUnlimited

    $1,000+
    < $25 / hr
    50 - 249
    Sugar Land, TX

    Ability to deliver

    38.1/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    20% Call Center Services
    33% Answering services
    80% Other
    View Profile Visit Website
  27. Top Customer Service Logotype

    Top Customer Service

    $1,000+
    Undisclosed
    250 - 999
    Brooklyn, NY

    Ability to deliver

    34.8/40.0
    20/20 Reviews
    8.6/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    10% Call Center Services
    70% Answering services
    90% Other
    View Profile Visit Website
  28. AnswerForce Logotype

    AnswerForce

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Portland, OR

    Ability to deliver

    31.2/40.0
    14.6/20 Reviews
    8.3/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    70% Call Center Services
    45% Answering services
    30% Other
    View Profile Visit Website
  29. Select VoiceCom Logotype

    Select VoiceCom

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Ability to deliver

    34.2/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    30% Call Center Services
    20% Answering services
    70% Other
    View Profile Visit Website
  30. Emapta Logotype

    Emapta

    Undisclosed
    Undisclosed
    10,000+
    Mandaluyong, Philippines

    Ability to deliver

    32.2/40.0
    15.2/20 Reviews
    7.6/10 Clients & Experience
    9.4/10 Market Presence

    Service focus

    15% Call Center Services
    35% Answering services
    85% Other
    View Profile Visit Website

Latest Answering Services Articles

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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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