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Home Call Centers Answering Services Small Business (<$10M)

Top Small Business Answering Services

Ratings Updated: July 15, 2026
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882 Companies

Client Type: Small Business (<$10M)
Inbound Services: Answering services

Top Answering Service for Small Business

  • Featured

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    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.4 53 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Duluth, GA

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    63% Answering services
    37% Virtual receptionist

    Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.

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    Reviews mention Trustworthy

    Moneypenny USA has garnered a trustworthy reputation among clients, as evidenced by feedback highlighting their personalized service and effective communication. One client noted that Moneypenny's team provides 'peace of mind' and eliminates complaints, stating, 'There have been no issues since working with Moneypenny.' Their approach, which avoids scripted responses, enhances client perception, making businesses appear larger and more reliable. Overall, clients express high satisfaction, emphasizing the straightforward and dependable nature of Moneypenny's services.
    • Answering Services for Catering Company
      5.0 Nov 26, 2019

      Moneypenny goes beyond answering services; their team provides trust. It’s been a straightforward process that helps tremendously. Their assigned team provides our clients with peace of mind. Our customers know that their problems will easily be solved.

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    0 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of Moneypenny USA indicate a generally positive sentiment, with clients appreciating their initial onboarding and customer service. Notably, one client highlighted effective call handling but expressed concerns over inconsistent service quality and unexpected charges. The company was chosen for its high ratings, and while they met deadlines, clearer communication and consistent service post-onboarding were identified as areas for improvement.
    Read 1 Recent Review
    18 of 51 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read 51 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (41) $10,000 to $49,000 (8)

    What Clients Have Said

    Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."
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  • Outsource Genius Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Melbourne, Australia

    Services provided

    15% Call Center Services
    15% Branding
    15% Email Marketing +4
    15% Search Engine Optimization
    15% Social Media Marketing
    15% Web Development
    10% Web Design

    Focus Areas

    30% Answering services
    35% Inbound appointment scheduling
    35% Virtual receptionist

    Outsource Genius offers comprehensive SEO services, including website audits, keyword research, on-page optimization, technical SEO, content strategy, and link building. Reviews indicate that the company excels in project management, consistently delivering work on time and demonstrating a strong commitment to fulfilling client needs, showcasing reliability and professionalism. Overall, clients express high satisfaction with Outsource Genius' services and outcomes.

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  • Clinic Answer Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    10 - 49
    Wokingham, England

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Focus Areas

    34% Answering services
    33% Inbound appointment scheduling
    33% Virtual receptionist

    Clinic Answer is an answering service and Back Office Outsourcing company in Wokingham, England and Edinburgh, Scotland. Their services include Call Center Services and Back Office Outsourcing.

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  • AM2PM Support Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Kurukshetra, India

    Services provided

    80% Call Center Services
    10% Sales Outsourcing
    5% Document Digitization & Management +2
    3% Translation
    2% Back Office Outsourcing

    Focus Areas

    20% Answering services
    50% Virtual receptionist
    30% Inbound appointment scheduling

    AM2PM Support, a phone answering service, provides Call Center Services and Sales Outsourcing. The agency is in Sheridan, Wyoming and Kurukshetra, India.

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  • Empiricresourceagency Logotype

    Empiricresourceagency

    Not yet reviewed

    $25,000+
    < $25 / hr
    50 - 249

    Services provided

    20% Call Center Services
    20% Graphic Design
    20% Sales Outsourcing +3
    20% Search Engine Optimization
    10% Content Marketing
    10% Content Writing Services

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Empiricresourceagency is a SEO services firm launched in 2023. The team focuses on Search Engine Optimization and Graphic Design and is located in Hicksville, New York.

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  • WeTechHub Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Dhaka, Bangladesh

    Services provided

    40% Call Center Services
    20% HR Outsourcing
    20% Social Media Marketing +1
    20% Web Design

    Focus Areas

    30% Answering services
    40% Inbound appointment scheduling
    30% Virtual receptionist

    Launched in 2024, WeTechHub is a call center service. The team specializes in Call Center Services and Social Media Marketing.

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  • Epic Receptionists Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    2 - 9
    Canton, MI

    Services provided

    90% Call Center Services
    10% Sales Outsourcing

    Focus Areas

    22% Answering services
    56% Virtual receptionist
    22% Inbound appointment scheduling

    Answering service company Epic Receptionists is located in Canton, Michigan. Established in 2020, the team focuses on Call Center Services and Sales Outsourcing.

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  • amplify5 Logotype

    amplify5

    Not yet reviewed

    $5,000+
    < $25 / hr
    50 - 249

    Services provided

    25% Call Center Services
    25% Customer Service Outsourcing
    25% Sales Outsourcing +2
    15% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Launched in 2021, amplify5 is a midsize Cape Town, South Africa-based call center. Their team focuses on Call Center Services and Customer Service Outsourcing.

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  • GlobalDial Services Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    50 - 249
    Bengaluru, India

    Services provided

    50% Call Center Services
    10% Back Office Outsourcing
    5% Customer Service Outsourcing +11
    5% Direct Marketing
    5% Finance & Accounting Outsourcing (FAO)
    5% IT Managed Services
    5% IT Staff Augmentation
    5% Market Research
    2% CRM Consulting and SI
    2% Email Marketing
    2% Event Marketing
    2% Transcription
    1% Corporate Training & Coaching
    1% Translation

    Focus Areas

    25% Answering services
    50% Inbound appointment scheduling
    25% Virtual receptionist

    Call center company GlobalDial Services was launched in 2014. The agency focuses on Call Center Services and Back Office Outsourcing, and is midsize.

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  • Call Me - خابرني Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    10 - 49
    Baghdad, Iraq

    Services provided

    50% Call Center Services
    40% Customer Service Outsourcing
    5% Corporate Training & Coaching +1
    5% IT Managed Services

    Focus Areas

    45% Answering services
    35% Virtual receptionist
    20% Inbound appointment scheduling

    Call Me - خابرني is an answering service. The Baghdad, Iraq-based firm specializes in Call Center Services and Customer Service Outsourcing.

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  • ntam Connect Logotype

    ntam Connect

    5.0 1 review
    $1,000+
    $25 - $49 / hr
    50 - 249

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    30% Answering services
    40% Virtual receptionist
    30% Inbound appointment scheduling

    Without meaningful connections, how could businesses retain customers, drive growth, or truly stand out in a competitive market? Many companies are facing challenges in managing their customer

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  • Sonic Vars Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    50 - 249
    Visakhapatnam, India

    Services provided

    10% Call Center Services
    20% Mobile App Development
    20% Web Design +4
    20% Web Development
    10% Back Office Outsourcing
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    71% Answering services
    29% Inbound appointment scheduling

    Sonic Vars is a Visakhapatnam, India-based mobile app development company. The team specializes in Mobile App Development and Web Design.

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  • CCIG Med Logotype

    Not yet reviewed

    Undisclosed
    $25 - $49 / hr
    50 - 249
    Wrocław, Poland

    Services provided

    40% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +3
    10% Sales Outsourcing
    5% Email Marketing
    5% SMS Marketing

    Focus Areas

    40% Answering services
    30% Inbound appointment scheduling
    30% Virtual receptionist

    CCIG Med is a telephone answering service. The team is based in Wrocław, Poland, and their services include Call Center Services and Customer Service Outsourcing.

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  • RingRang Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Ottawa, Canada

    Services provided

    90% Call Center Services
    10% Customer Service Outsourcing

    Focus Areas

    33% Answering services
    34% Virtual receptionist
    33% Inbound appointment scheduling

    Located in Ottawa, Canada, RingRang is a small answering service company. The team specializes in Call Center Services and Customer Service Outsourcing.

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  • VOOXIO Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    10 - 49
    Prishtina, Kosovo

    Services provided

    20% Call Center Services
    40% Customer Service Outsourcing
    20% Sales Outsourcing +2
    10% Back Office Outsourcing
    10% Market Research

    Focus Areas

    75% Answering services
    25% Inbound appointment scheduling

    Customer Service Outsourcing company VOOXIO was founded in 2022. The team focuses on Customer Service Outsourcing and Sales Outsourcing.

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  • AriseCX Logotype

    AriseCX

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    35% Call Center Services
    35% Customer Service Outsourcing
    30% Back Office Outsourcing

    Focus Areas

    60% Answering services
    25% Virtual receptionist
    15% Inbound appointment scheduling

    Founded in 2025, AriseCX is a small answering service company. Their team offers Call Center Services and Customer Service Outsourcing.

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  • Support Wise Logotype

    Support Wise

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    35% Call Center Services
    25% IT Managed Services
    10% AR/VR Development +3
    10% Back Office Outsourcing
    10% Other IT Consulting and SI
    10% Web Development

    Focus Areas

    35% Answering services
    40% Inbound appointment scheduling
    25% Virtual receptionist

    Support Wise provides customer support services and develops POS systems. Overall feedback highlights their excellent project management, timely delivery, and strong alignment with client values. Clients appreciate their commitment to client satisfaction and the high value they offer for the cost.

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  • Nojvii Enterprise LLP Logotype

    Nojvii Enterprise LLP

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    50% Call Center Services
    15% Advertising
    15% Branding +3
    10% Corporate Training & Coaching
    5% IT Managed Services
    5% Product Marketing

    Focus Areas

    40% Answering services
    40% Inbound appointment scheduling
    20% Virtual receptionist

    Established in 2022, Nojvii Enterprise LLP is a telephone answering service. Their services include Call Center Services and Advertising.

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  • Shiva Call Centre Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Singapore

    Services provided

    100% Call Center Services

    Focus Areas

    40% Answering services
    60% Inbound appointment scheduling

    Launched in 2017, Shiva Call Centre is an answering service company. Their services include Call Center Services.

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  • Nineteen Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Rawalpindi, Pakistan

    Services provided

    10% Call Center Services
    20% Mobile App Development
    20% UX/UI Design +4
    20% Web Design
    10% Branding
    10% Graphic Design
    10% Social Media Marketing

    Focus Areas

    100% Answering services

    Nineteen is a web design agency. Their team is based in Rawalpindi, Pakistan. The agency specializes in Web Design and UX/UI Design.

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  • Ecom Pro Support Ltd Logotype

    Ecom Pro Support Ltd

    Not yet reviewed

    $25,000+
    < $25 / hr
    10 - 49

    Services provided

    10% Call Center Services
    30% BI & Big Data Consulting & SI
    30% Custom Software Development +3
    10% E-Commerce Development
    10% IT Staff Augmentation
    10% Web Development

    Focus Areas

    100% Answering services

    Ecom Pro Support Ltd is a business intelligence company launched in 2019. The team offers BI & big data consulting & SI and Custom Software Development.

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  • Rely Staff Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Novi Sad, Serbia

    Services provided

    30% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Rely Staff is a call center established in 2021. The team focuses on Call Center Services and Back Office Outsourcing and is located in Novi Sad, Serbia.

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  • Sansom Consulting Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Islamabad, Pakistan

    Services provided

    35% Call Center Services
    35% Customer Service Outsourcing
    20% Transcription +1
    10% Back Office Outsourcing

    Focus Areas

    30% Answering services
    50% Inbound appointment scheduling
    20% Virtual receptionist

    Sansom Consulting, a call center company, was launched in 2021. The team focuses on Call Center Services and Customer Service Outsourcing and is based in Santa Fe, New Mexico and Islamabad,

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  • BSG Logotype

    5.0 2 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Kyiv, Ukraine

    Services provided

    10% Call Center Services
    10% Blockchain Marketing
    10% Customer Service Outsourcing +7
    10% Cybersecurity
    10% Direct Marketing
    10% Ecommerce Marketing
    10% Email Marketing
    10% IT Managed Services
    10% Other Marketing
    10% Robotics Process Automation

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    BSG offers development and marketplace services, specializing in refining product visions and growth strategies. The reviews highlight BSG's proficiency, timely project completion, and effective communication and project management. Clients appreciate BSG's flexibility, industry experience, and willingness to go the extra mile, with no significant areas for improvement noted.

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  • Nexteller Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Sialkot, Pakistan

    Services provided

    45% Call Center Services
    20% Sales Outsourcing
    15% Customer Service Outsourcing +2
    10% Back Office Outsourcing
    10% Public Relations

    Focus Areas

    50% Answering services
    25% Inbound appointment scheduling
    25% Virtual receptionist

    Nexteller is an answering service company. The team offers Call Center Services and Sales Outsourcing, and the firm is located in Sialkot, Pakistan.

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  • De Leadopvolgers Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    10 - 49
    Enschede, Netherlands

    Services provided

    50% Call Center Services
    50% Sales Outsourcing

    Focus Areas

    10% Answering services
    80% Inbound appointment scheduling
    10% Virtual receptionist

    De Leadopvolgers, an answering service company and Sales Outsourcing company, was founded in 2021. The agency offers Call Center Services and Sales Outsourcing.

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  • IT MNC GROUP INDIA Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    250 - 999
    Noida, India

    Services provided

    10% Call Center Services
    5% AI Development
    5% AR/VR Development +28
    5% Application Management & Support
    5% Application Testing
    5% Blockchain
    5% Business Consulting
    5% E-Commerce Development
    5% Enterprise App Modernization
    5% IoT Development
    5% Mobile App Development
    5% Other Application Development
    5% Robotics Process Automation
    2% CRM Consulting and SI
    2% Cloud Consulting & SI
    2% Custom Software Development
    2% Cybersecurity
    2% ERP Consulting and SI
    2% IT Managed Services
    2% IT Staff Augmentation
    2% IT Strategy Consulting
    2% Other IT Consulting and SI
    2% Unified Communications Consulting & SI
    2% Wearable App Development
    2% Web Development
    1% Back Office Outsourcing
    1% Corporate Training & Coaching
    1% Customer Service Outsourcing
    1% Document Digitization & Management
    1% HR Consulting
    1% Sales Outsourcing

    Focus Areas

    25% Answering services
    40% Virtual receptionist
    35% Inbound appointment scheduling

    Answering service company IT MNC GROUP INDIA is headquartered in Noida, India. They offer Call Center Services and Mobile App Development and were established in 1995.

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  • Unateus Logotype

    Unateus

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    15% Call Center Services
    50% Fulfillment
    15% Sales Outsourcing +2
    10% Supply Chain Management
    10% Warehousing & Distribution

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Unateus, a Fulfillment company, focuses on Fulfillment and Call Center Services. The firm is headquartered in Lagos, Nigeria and Accra, Ghana.

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  • Shakti Enterprise Translation Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Mumbai, India

    Services provided

    10% Call Center Services
    80% Translation
    10% Transcription

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Shakti Enterprise Translation Services, a Translation company, was launched in 1985. The firm focuses on Translation and Call Center Services, and is small.

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  • SoftPointZone Infotech Pvt Ltd Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Kolkata, India

    Services provided

    10% Call Center Services
    30% E-Commerce Development
    30% Web Development +3
    10% Customer Service Outsourcing
    10% IT Managed Services
    10% Web Design

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Headquartered in Kolkata, India, SoftPointZone Infotech Pvt Ltd is an e-commerce development firm. They focus on E-Commerce Development and Web Development.

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  • Voltron Operations Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Lahore, Pakistan

    Services provided

    25% Call Center Services
    25% Customer Service Outsourcing
    20% Supply Chain Management +2
    15% Back Office Outsourcing
    15% Logistics & Supply Chain Consulting

    Focus Areas

    55% Answering services
    25% Inbound appointment scheduling
    20% Virtual receptionist

    Established in 2024, Voltron Operations is a call center company. Their services include Call Center Services and Customer Service Outsourcing.

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  • BENINOBASJAMAICA Logotype

    BENINOBASJAMAICA

    Not yet reviewed

    $25,000+
    < $25 / hr
    250 - 999

    Services provided

    10% Call Center Services
    15% Customer Service Outsourcing
    10% Back Office Outsourcing +7
    10% Data Annotation Services
    10% Fulfillment
    10% Procurement Support
    10% Recruiting
    10% Recruitment Process Outsourcing
    10% Staffing
    5% Content Moderation Services

    Focus Areas

    40% Answering services
    45% Inbound appointment scheduling
    15% Virtual receptionist

    BENINOBASJAMAICA is a Customer Service Outsourcing company. Their team is located in Runaway Bay, Jamaica. The agency offers Customer Service Outsourcing and Call Center Services.

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  • 1Click Contact Center Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Tijuana, Mexico

    Services provided

    35% Call Center Services
    30% Customer Service Outsourcing
    15% Back Office Outsourcing +4
    5% IT Managed Services
    5% Sales Outsourcing
    5% Social Media Marketing
    5% Translation

    Focus Areas

    35% Answering services
    40% Inbound appointment scheduling
    25% Virtual receptionist

    1Click Contact Center is a telephone answering service. They are in Tijuana, Mexico and Tijuana, Mexico, and their services include Call Center Services and Customer Service Outsourcing.

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  • Intugo Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    1,000 - 9,999
    Tucson, AZ

    Services provided

    10% Call Center Services
    20% Back Office Outsourcing
    15% Customer Service Outsourcing +5
    15% Recruitment Process Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% IT Managed Services
    10% Sales Outsourcing

    Focus Areas

    20% Answering services
    40% Inbound appointment scheduling
    40% Virtual receptionist

    Intugo is a large Back Office Outsourcing company launched in 2005. Their services include Back Office Outsourcing and Customer Service Outsourcing.

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  • AZK Telecom Logotype

    5.0 7 reviews
    Undisclosed
    < $25 / hr
    10 - 49
    Islamabad, Pakistan

    Services provided

    40% Call Center Services
    40% Sales Outsourcing
    20% Back Office Outsourcing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Our expert BPO team provides customized outsourcing solutions to improve business operations, boost process efficiency, and reduce operational costs. We are committed to quality service delivery,

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    More responsive than most other service providers

    AZK Telecom is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Accurate Africa eServices Ltd Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Nairobi, Kenya

    Services provided

    60% Call Center Services
    20% Graphic Design
    20% Market Research

    Focus Areas

    30% Answering services
    35% Inbound appointment scheduling
    35% Virtual receptionist

    Accurate Africa eServices Ltd is a Nairobi, Kenya-based call center company. Their services include Call Center Services and Market Research.

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  • BennsMarketingSolutions Logotype

    BennsMarketingSolutions

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    100% Call Center Services

    Focus Areas

    30% Answering services
    40% Inbound appointment scheduling
    30% Virtual receptionist

    BennsMarketingSolutions is a telephone answering service. The company is in Casablanca, Morocco. Their services include Call Center Services.

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  • Vallu Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Mesa, AZ

    Services provided

    100% Call Center Services

    Focus Areas

    30% Answering services
    35% Inbound appointment scheduling
    35% Virtual receptionist

    Founded in 2023, Vallu is a call center company. The firm provides Call Center Services.

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  • Flowtechtics Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    50 - 249
    Alexandria, Egypt

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Flowtechtics is a phone answering service. The Alexandria, Egypt-based agency was established in 2017. Their team offers Call Center Services and Back Office Outsourcing.

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  • Remoteproz Logotype

    Remoteproz

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Staffing

    Focus Areas

    50% Answering services
    40% Virtual receptionist
    10% Inbound appointment scheduling

    Remoteproz, a call center service, was launched in 2022. The team provides Call Center Services and Back Office Outsourcing and is located in New York, New York and Gurugram, India.

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  • Joy's Desk Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Punta Gorda, FL

    Services provided

    100% Call Center Services

    Focus Areas

    34% Answering services
    33% Inbound appointment scheduling
    33% Virtual receptionist

    Joy's Desk is an answering service located in Punta Gorda, Florida. Established in 2021, the team provides Call Center Services.

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  • ODEON msc - A TTC brand Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Sofia, Bulgaria

    Services provided

    10% Call Center Services
    20% Finance & Accounting Outsourcing (FAO)
    20% HR Consulting +5
    10% Accounting
    10% Back Office Outsourcing
    10% Business Consulting
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    29% Answering services
    37% Inbound appointment scheduling
    34% Virtual receptionist

    Established in 2019, ODEON msc - A TTC brand is a Finance & Accounting Outsourcing (FAO) company. The team offers Finance & Accounting Outsourcing (FAO) and HR Consulting.

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  • Antasis Logotype

    Antasis

    Not yet reviewed

    $5,000+
    < $25 / hr
    50 - 249

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% HR Outsourcing +1
    25% IT Strategy Consulting

    Focus Areas

    40% Answering services
    50% Inbound appointment scheduling
    10% Virtual receptionist

    Antasis is an IT strategy consulting company. The Singapore, Singapore-based company offers IT strategy consulting and Call Center Services.

    Read more
    View Profile
  • Oak Street Technologies Logotype

    Not yet reviewed

    Undisclosed
    $25 - $49 / hr
    50 - 249
    Orlando, FL

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    10% AR/VR Development +6
    10% Accounting
    10% Custom Software Development
    10% HR Outsourcing
    10% Web Design
    5% Application Testing
    5% IoT Development

    Focus Areas

    45% Answering services
    35% Inbound appointment scheduling
    20% Virtual receptionist

    Oak Street Technologies is a Back Office Outsourcing company. They are based in Orlando, Florida and have midsize team. They offer Back Office Outsourcing and Call Center Services.

    Read more
    View Profile
  • Telecommunications Academy TA ABC telecommunications Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Bluff, South Africa

    Services provided

    80% Call Center Services
    20% Corporate Training & Coaching

    Focus Areas

    20% Answering services
    80% Inbound appointment scheduling

    Telecommunications Academy TA ABC telecommunications is a Bluff, South Africa-based call center company. They provide Call Center Services and Corporate Training & Coaching.

    Read more
    View Profile
  • Agile Pro Solutions Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    50 - 249
    Skopje, North Macedonia

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    20% Customer Service Outsourcing +3
    15% Cybersecurity
    10% IT Managed Services
    5% Document Digitization & Management

    Focus Areas

    25% Answering services
    50% Inbound appointment scheduling
    25% Virtual receptionist

    Agile Pro Solutions, a Sales Outsourcing company, was launched in 2020. They provides Sales Outsourcing and Call Center Services.

    Read more
    View Profile
  • MiaAnswers Virtual Receptionists Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    New York, NY

    Services provided

    75% Call Center Services
    25% Customer Service Outsourcing

    Focus Areas

    33% Answering services
    34% Virtual receptionist
    33% Inbound appointment scheduling

    MiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • RelayTask LLC Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49
    Morrisville, NC

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +2
    20% Document Digitization & Management
    20% Recruiting

    Focus Areas

    45% Answering services
    35% Inbound appointment scheduling
    20% Virtual receptionist

    RelayTask is a North Carolina-based LLC offering professional customer support services. Specializing in providing tailored solutions for businesses, RelayTask ensures efficient customer engagement,

    Read more
    See all 1 projects
    View Profile
  • RIVO BPO Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    10 - 49
    Dhaka, Bangladesh

    Services provided

    30% Call Center Services
    30% Back Office Outsourcing
    20% Finance & Accounting Outsourcing (FAO) +2
    10% Email Marketing
    10% Social Media Marketing

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    RIVO BPO is a small Back Office Outsourcing company founded in 2024. Their services include Back Office Outsourcing and Call Center Services.

    Read more

    More responsive than most other service providers

    RIVO BPO is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    $500 Best for small businesses testing lead generation $2,500 Best for growing biz needing consistent leads $7,500 Best for high-volume campaigns and scaling firms

    B2B Lead Generation & Cold Calling

    Professional outbound and inbound calling services designed to grow your pipeline, book appointments, and increase conversions. Ideal for business loan, real estate, and B2B campaigns. Our trained agents deliver clear communication, professionalism, and results-driven performance — every campaign, every call.
    View Packages
    View Profile
  • BPOXpert Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Lahore, Pakistan

    Services provided

    10% Call Center Services
    20% Digital Strategy
    15% Content Marketing +5
    15% Customer Service Outsourcing
    10% Back Office Outsourcing
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% Social Media Marketing

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    Founded in 2020, BPOXpert is a Digital Strategy company. Located in Lahore, Pakistan, the team offers Digital Strategy and Content Marketing.

    Read more
    View Profile
  • Supportable Logotype

    Supportable

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    20% Call Center Services
    25% Sales Outsourcing
    15% Customer Service Outsourcing +4
    10% Back Office Outsourcing
    10% E-Commerce Development
    10% IT Staff Augmentation
    10% Web Design

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    Supportable is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Sales Outsourcing and is in Bakı, Azerbaijan.

    Read more
    View Profile

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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 SupportYourApp
2 Hugo Inc.
3 Simply Contact
4 Helpware CX
5 Remote CoWorker
6 Big Outsource
7 Fusion CX
8 EverHelp
9 Welsend
10 WOW24-7
11 Blue Valley Marketing
12 Boldr.
13 A-SALES AB
14 1840 & Company
15 XACT

Top 15 Answering Service for Small Business

  1. SupportYourApp Logotype

    SupportYourApp

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Ability to deliver

    39.4/40.0
    20/20 Reviews
    9.6/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    30% Call Center Services
    40% Answering services
    70% Other
    View Profile Visit Website
  2. Hugo Inc. Logotype

    Hugo Inc.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL

    Ability to deliver

    37.3/40.0
    18.4/20 Reviews
    9.4/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    20% Call Center Services
    50% Answering services
    80% Other
    View Profile Visit Website
  3. Simply Contact Logotype

    Simply Contact

    $1,000+
    < $25 / hr
    250 - 999
    Dnipro, Ukraine

    Ability to deliver

    36/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    35% Call Center Services
    100% Answering services
    65% Other
    View Profile Visit Website
  4. Helpware CX Logotype

    Helpware CX

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Ability to deliver

    36.7/40.0
    17/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    20% Call Center Services
    65% Answering services
    80% Other
    View Profile Visit Website
  5. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Call Center Services
    33% Answering services
    90% Other
    View Profile Visit Website
  6. Big Outsource Logotype

    Big Outsource

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    20% Call Center Services
    35% Answering services
    80% Other
    View Profile Visit Website
  7. Fusion CX Logotype

    Fusion CX

    $10,000+
    < $25 / hr
    10,000+
    Pasig, Philippines

    Ability to deliver

    34.2/40.0
    14.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    40% Call Center Services
    60% Answering services
    60% Other
    View Profile Visit Website
  8. EverHelp Logotype

    EverHelp

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine

    Ability to deliver

    36.2/40.0
    20/20 Reviews
    9/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    15% Call Center Services
    55% Answering services
    85% Other
    View Profile Visit Website
  9. Welsend Logotype

    Welsend

    $50,000+
    < $25 / hr
    10,000+
    Wei Fang Shi, China

    Ability to deliver

    34.1/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    30% Call Center Services
    70% Answering services
    70% Other
    View Profile Visit Website
  10. WOW24-7 Logotype

    WOW24-7

    $1,000+
    < $25 / hr
    250 - 999
    Afton, WY

    Ability to deliver

    35.2/40.0
    18.6/20 Reviews
    7.1/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    25% Call Center Services
    90% Answering services
    75% Other
    View Profile Visit Website
  11. Blue Valley Marketing Logotype

    Blue Valley Marketing

    $5,000+
    $25 - $49 / hr
    250 - 999
    Home, KS

    Ability to deliver

    33.8/40.0
    16.4/20 Reviews
    9.2/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    35% Call Center Services
    45% Answering services
    65% Other
    View Profile Visit Website
  12. Boldr. Logotype

    Boldr.

    $1,000+
    Undisclosed
    1,000 - 9,999
    Santa Monica, CA

    Ability to deliver

    35.4/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    15% Call Center Services
    100% Answering services
    85% Other
    View Profile Visit Website
  13. A-SALES AB Logotype

    A-SALES AB

    $1,000+
    < $25 / hr
    50 - 249
    Ed, Sweden

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Call Center Services
    50% Answering services
    90% Other
    View Profile Visit Website
  14. 1840 & Company Logotype

    1840 & Company

    $10,000+
    < $25 / hr
    250 - 999
    Overland Park, KS

    Ability to deliver

    34.8/40.0
    18/20 Reviews
    8.2/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    20% Call Center Services
    50% Answering services
    80% Other
    View Profile Visit Website
  15. XACT Logotype

    XACT

    $1,000+
    $25 - $49 / hr
    250 - 999
    Orlando, FL

    Ability to deliver

    35.3/40.0
    16.2/20 Reviews
    10/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    50% Call Center Services
    30% Answering services
    50% Other
    View Profile Visit Website
  16. LimTC Logotype

    LimTC

    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Ability to deliver

    38.3/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    15% Call Center Services
    50% Answering services
    85% Other
    View Profile Visit Website
  17. Hit Rate Solutions Logotype

    Hit Rate Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    35/40.0
    16.2/20 Reviews
    9.5/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    45% Call Center Services
    50% Answering services
    55% Other
    View Profile Visit Website
  18. Answering Service Care Logotype

    Answering Service Care

    Undisclosed
    Undisclosed
    50 - 249
    Margate, FL

    Ability to deliver

    32.4/40.0
    15.8/20 Reviews
    7.4/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    60% Call Center Services
    75% Answering services
    40% Other
    View Profile Visit Website
  20. HelpSquad Logotype

    HelpSquad

    $1,000+
    < $25 / hr
    250 - 999
    Doylestown, PA

    Ability to deliver

    35.3/40.0
    17.6/20 Reviews
    8.7/10 Clients & Experience
    9/10 Market Presence

    Service focus

    30% Call Center Services
    30% Answering services
    70% Other
    View Profile Visit Website
  21. Outsource and Save Logotype

    Outsource and Save

    $1,000+
    < $25 / hr
    1,000 - 9,999

    Ability to deliver

    32.2/40.0
    17/20 Reviews
    10/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    35% Call Center Services
    45% Answering services
    65% Other
    View Profile Visit Website
  22. BPO Hive LLC Logotype

    BPO Hive LLC

    $5,000+
    < $25 / hr
    50 - 249
    Cairo, Egypt

    Ability to deliver

    36.5/40.0
    18/20 Reviews
    10/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    30% Call Center Services
    45% Answering services
    70% Other
    View Profile Visit Website
  23. Intelemark Logotype

    Intelemark

    $1,000+
    < $25 / hr
    50 - 249
    Scottsdale, AZ

    Ability to deliver

    33.9/40.0
    15.8/20 Reviews
    9.7/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    50% Call Center Services
    50% Answering services
    50% Other
    View Profile Visit Website
  24. Go4customer Logotype

    Go4customer

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Noida, India

    Ability to deliver

    31.8/40.0
    16.4/20 Reviews
    7.2/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    40% Call Center Services
    50% Answering services
    60% Other
    View Profile Visit Website
  25. VSynergize Logotype

    VSynergize

    $1,000+
    < $25 / hr
    1,000 - 9,999

    Ability to deliver

    31.6/40.0
    15/20 Reviews
    9.5/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    40% Call Center Services
    50% Answering services
    60% Other
    View Profile Visit Website
  26. CanadaDirect Logotype

    CanadaDirect

    $10,000+
    < $25 / hr
    250 - 999
    Dorval, Canada

    Ability to deliver

    31.6/40.0
    16.2/20 Reviews
    8.8/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    52% Call Center Services
    100% Answering services
    48% Other
    View Profile Visit Website
  27. Top Customer Service Logotype

    Top Customer Service

    $1,000+
    Undisclosed
    250 - 999
    Brooklyn, NY

    Ability to deliver

    34.8/40.0
    20/20 Reviews
    8.6/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    10% Call Center Services
    50% Answering services
    90% Other
    View Profile Visit Website
  28. AnswerForce Logotype

    AnswerForce

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Edinburgh, Scotland

    Ability to deliver

    31.2/40.0
    14.6/20 Reviews
    8.3/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    70% Call Center Services
    45% Answering services
    30% Other
    View Profile Visit Website
  29. Select VoiceCom Logotype

    Select VoiceCom

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Ability to deliver

    34.2/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    30% Call Center Services
    20% Answering services
    70% Other
    View Profile Visit Website
  30. Appointment Setter Online Logotype

    Appointment Setter Online

    $1,000+
    Undisclosed
    1,000 - 9,999
    New York, NY

    Ability to deliver

    36.2/40.0
    20/20 Reviews
    10/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    20% Call Center Services
    15% Answering services
    80% Other
    View Profile Visit Website

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Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

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Guide to Call Center Outsourcing

Updated March 24, 2026
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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How To Hire a Call Center in 4 Steps

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