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Undisclosed< $25 / hr250 - 999Duluth, GAServices provided
80% Call Center Services10% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
Reviews mention Adaptable
Clients have highlighted Moneypenny USA's adaptability as a significant strength, noting their ability to provide a good, affordable solution tailored to specific needs. One client remarked on their quick responsiveness and seamless integration into existing processes, emphasizing their effectiveness in managing inbound calls. However, there is room for improvement in response times regarding billing inquiries. Overall, the sentiment reflects satisfaction with the company's adaptable approach and its positive impact on business operations.-
Answering Services for SMB
4.0 Aug 12, 2017Moneypenny offers a good affordable and adaptable solution. They have improved revenue due to new business calls effectively answered and dispersed.
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0 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Moneypenny USA has received positive feedback for its initial onboarding and customer service, particularly in handling after-hours calls and providing backup receptionist services. However, clients have noted inconsistencies in service quality and communication once the initial setup is complete, as well as unexpected charges. Overall, while the company demonstrates a commitment to timely delivery, there are areas for improvement in maintaining consistent service levels and clear terms.Was this helpful?
5 of 7 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.
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Industry Experience
Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
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Arts, entertainment & music Hospitality & leisure Retail Construction Other industries Business services Telecommunications Real estate Advertising & marketing Education Information technology Manufacturing Energy & natural resourcesWas this helpful?
UndisclosedUndisclosed250 - 999Tampa, FLServices provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 24 projectsAnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
Reviews mention Reliable
Clients consistently highlight AnswerFirst's reliability as a key strength in their service delivery. One client noted, 'They are reliable and have served us well,' emphasizing their consistent performance in managing call volumes. Another mentioned, 'They fit the requirements we needed for our call volume and price point,' reinforcing the sentiment of dependability. Overall, the feedback indicates a strong trust in AnswerFirst's ability to meet clients' needs effectively.-
Inbound Calling Support for IT Company
4.5 Nov 2, 2017They are reliable and have served us well. Like I mentioned, reliability is their strong suit. We’ve had their services for 3 years, since 2014.
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Read 24 Reviews7 of 24 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costWas this helpful?
Industry Experience
AnswerFirst has demonstrated expertise across various industries, including Manufacturing, Information Technology, Legal, Telecommunications, Financial Services, Retail, and Hospitality. Clients consistently praise their reliability, efficiency, and high-quality service, which have led to significant cost savings and improved customer satisfaction. Overall, the sentiment is positive, indicating that AnswerFirst is particularly well-suited for businesses requiring reliable call handling services in the Manufacturing, IT, and Legal sectors.
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Legal Other industries Gaming Energy & natural resources Telecommunications Financial services Consumer Products Retail Other Industry Manufacturing Hospitality & leisure Information technologyWas this helpful?
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$1,000+$25 - $49 / hr50 - 249
Services provided
10% Call Center Services14% Accounting14% Commercial Brokerage Services +514% Finance & Accounting Outsourcing (FAO)14% IT Managed Services14% Social Media Marketing10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
50% Answering services33% Inbound appointment scheduling17% Virtual receptionistAccounting company Elite Leadership Outsourcing is located in San Salvador, El Salvador. Established in 2015, the team focuses on Accounting and Commercial Brokerage Services.
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$1,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
20% Call Center Services20% Corporate Training & Coaching20% Direct Marketing +320% Sales Outsourcing10% AI Consulting10% Customer Service OutsourcingFocus Areas
40% Answering services40% Virtual receptionist20% Inbound appointment schedulingDirect Marketing company ConnectPeak is based in Los Angeles, California and Taipei, Taiwan. Their services include Direct Marketing and Call Center Services.
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Undisclosed< $25 / hr50 - 249Brooklyn, NY
Services provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +310% Account-Based Marketing9% Sales Outsourcing1% AccountingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistDynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.
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$1,000+< $25 / hrFreelancer
Services provided
20% Call Center Services20% Back Office Outsourcing20% Content Marketing +220% Graphic Design20% IT Managed ServicesFocus Areas
100% Answering servicesBased in Cebu City, Philippines, The Fixins' is a Content Marketing company. They specialize in Content Marketing and Graphic Design.
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$10,000+< $25 / hr50 - 249
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingArbitrail Pte Ltd, an answering service company, was established in 2023. The midsize team offers Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249
Services provided
30% Call Center Services25% Back Office Outsourcing25% Sales Outsourcing +215% CRM Consulting and SI5% Commercial Brokerage ServicesFocus Areas
30% Answering services50% Inbound appointment scheduling20% Virtual receptionistEstablished in 2026, JBRI Contact Solutions, a midsize answering service company, is headquartered in Sheridan, Wyoming. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+$300+ / hr10 - 49Toronto, Canada
Services provided
25% Call Center Services30% Commercial Brokerage Services20% Customer Service Outsourcing +215% Fulfillment10% Sales OutsourcingFocus Areas
40% Answering services50% Virtual receptionist10% Inbound appointment schedulingCall Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center
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$1,000+$25 - $49 / hr10 - 49Nairobi, Kenya
Services provided
25% Call Center Services25% Cybersecurity15% Custom Software Development +315% Web Development10% CRM Consulting and SI10% Web DesignFocus Areas
40% Answering services45% Virtual receptionist15% Inbound appointment schedulingCybersecurity company Dynamic Systems was launched in 2011. The team offers Cybersecurity and Call Center Services and is based in Nairobi, Kenya.
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$5,000+$25 - $49 / hr10 - 49Lagos, Nigeria
Services provided
15% Call Center Services25% ERP Consulting and SI10% CRM Consulting and SI +710% E-Commerce Development10% Employer of Record (EOR) Services10% Enterprise App Modernization5% IT Strategy Consulting5% IoT Development5% Low/No Code Development5% PEO/Employee LeasingFocus Areas
50% Answering services50% Inbound appointment schedulingExcellium Business Limited is a Lagos, Nigeria-based ERP consulting and SI company. They offer ERP consulting and SI and Call Center Services.
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$1,000+< $25 / hr10 - 49
Services provided
25% Call Center Services55% Customer Service Outsourcing15% Sales Outsourcing +15% Ecommerce MarketingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistLaunched in 2019, Resolvio is a small Customer Service Outsourcing company. Their team offers Customer Service Outsourcing and Call Center Services.
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$1,000+Undisclosed10 - 49
Services provided
100% Call Center ServicesFocus Areas
10% Answering services60% Virtual receptionist30% Inbound appointment schedulingSee all 1 projectsSidekickAdmin offers comprehensive Contact Center Services, encompassing both inbound and outbound call handling, including receptionist tasks and appointment booking. The overall feedback highlights their professionalism, efficiency, and exceptional call quality. Clients appreciate their structured communication, detailed reporting, and patient customer support, resulting in increased revenue and satisfaction.
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$1,000+< $25 / hr10 - 49
Services provided
20% Call Center Services15% Custom Software Development15% Unified Communications Consulting & SI +515% Web Development10% E-Commerce Development10% Mobile App Development10% Other Application Development5% Social Media MarketingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistSee all 1 projectsSyncTech Solutions specializes in providing Contact Center Services, Customer Support Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. Feedback highlights their efficiency, timely delivery, and strong project management, with clients noting impressive design and ease of the buying process. SyncTech Solutions is highly recommended for their understanding of client requirements and proactive suggestions for improvements.
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$1,000+$25 - $49 / hr10 - 49Lane Cove West, Australia
Services provided
30% Call Center Services60% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistYour Phones Covered is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Call Center Services and are in Lane Cove West, Australia.
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$1,000+< $25 / hr10 - 49Pasig, Philippines
Services provided
25% Call Center Services25% Customer Service Outsourcing25% Sales Outsourcing +125% StaffingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingCall center WinSolutions Corporation focuses on Call Center Services and Customer Service Outsourcing. They were founded in 2014.
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$25,000+Undisclosed10 - 49New York, NY
Services provided
25% Call Center Services25% Market Research25% Marketing Strategy +125% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingEstablished in 2020, Site Ascend is a Market Research company. The team provides Market Research and Marketing Strategy.
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$1,000+< $25 / hr10 - 49Sahibzada Ajit Singh Nagar, India
Services provided
30% Call Center Services40% Back Office Outsourcing30% Sales OutsourcingFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistBack Office Outsourcing company Networth RCM was launched in 2021. The agency focuses on Back Office Outsourcing and Call Center Services.
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Undisclosed$25 - $49 / hr10 - 49
Services provided
10% Call Center Services20% SMS Marketing10% CRM Consulting and SI +1010% Direct Marketing10% IT Managed Services5% Advertising5% Email Marketing5% Market Research5% Marketing Strategy5% Pay Per Click5% Search Engine Optimization5% Social Media Marketing5% Web DevelopmentFocus Areas
50% Answering services40% Virtual receptionist10% Inbound appointment schedulingIn Wilmington, Delaware, REI Marketing Pro is a SMS Marketing company. Launched in 2020, the team offers SMS Marketing and Direct Marketing.
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$5,000+< $25 / hr10 - 49New York, NY
Services provided
30% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Staffing10% Litigation Support ServicesFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistSmall call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.
Read more$10 Dedicated (1 to 4 Agents) Hourly Rate $9 Dedicated (5 to 9 Agents) Hourly Rate $8 Dedicated (10 to 25 Agents) Hourly RateView PackagesInbound & Customer Support Rates
OnCalla Call Center Pricing – May 2025 (Subject to Change) We offer flexible and cost-effective call center solutions, ensuring quality service at competitive rates: $10 per hour → Dedicated (1 to 4 Agents) $9 per hour → Dedicated (5 to 9 Agents) $8 per hour → Dedicated (10 to 25 Agents)Was this helpful?
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$1,000+< $25 / hr10 - 49Bengaluru, India
Services provided
20% Call Center Services50% Back Office Outsourcing20% Customer Service Outsourcing +25% Document Digitization & Management5% Sales OutsourcingFocus Areas
50% Answering services30% Inbound appointment scheduling20% Virtual receptionistBased in Bengaluru, India, PactPrime Solutions Private Limited is a small Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr10 - 49
Services provided
20% Call Center Services25% Search Engine Optimization25% Web Design +220% IT Managed Services10% Low/No Code DevelopmentFocus Areas
50% Answering services50% Virtual receptionistGenius Tech Services is a web design agency. Based in , their small team offers Web Design and Search Engine Optimization. The firm was founded in 2023.
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$1,000+< $25 / hr10 - 49Toronto, Canada
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
45% Answering services30% Inbound appointment scheduling25% Virtual receptionistIn Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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$5,000+$25 - $49 / hr10 - 49Hyderabad, India
Services provided
20% Call Center Services20% E-Commerce Development20% Mobile App Development +320% Search Engine Optimization10% Low/No Code Development10% Web DesignFocus Areas
50% Answering services30% Virtual receptionist20% Inbound appointment schedulingHeadquartered in Hyderabad, India, Alpha2hive is a SEO agency. They offer Search Engine Optimization and Web Design.
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Undisclosed< $25 / hr10 - 49
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Document Digitization & Management20% Graphic DesignFocus Areas
50% Answering services50% Virtual receptionistGraphic design company Vista Connect Solutions was founded in 2024. The agency provides Graphic Design and Call Center Services, and is small.
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$1,000+< $25 / hr10 - 49Kalispell, MT
Services provided
30% Call Center Services10% Back Office Outsourcing5% AI Agents +115% Affiliate Marketing5% Custom Software Development5% Graphic Design5% IT Managed Services5% Market Research5% Marketing Strategy5% Mobile App Development5% Product Marketing5% UX/UI Design5% Web Design5% Web DevelopmentFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistEstablished in 2024, Global Acts Solutions SDN Bhd is an answering service. Their team provides Call Center Services and Back Office Outsourcing.
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$250,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
25% Call Center Services25% Customer Service Outsourcing25% Sales Outsourcing +125% StaffingFocus Areas
33% Answering services34% Inbound appointment scheduling33% Virtual receptionistMidsize call center service Global Voxe Inc., is headquartered in Los Angeles, California. The team provides Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr2 - 9
Services provided
10% Call Center Services20% Mobile App Development20% Web Development +615% IT Strategy Consulting10% Cloud Consulting & SI10% UX/UI Design5% Back Office Outsourcing5% Custom Software Development5% IT Managed ServicesFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistSee all 1 projectsXplorbuzz Private Limited – Stay Local, Think Global We are a full-stack IT & digital solutions company helping businesses in the USA, Canada, and beyond scale with smart, cost-effective
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$1,000+< $25 / hr10 - 49Islamabad, Pakistan
Services provided
10% Call Center Services10% Accounting10% Customer Service Outsourcing +1210% Ecommerce Marketing10% Pay Per Click5% Branding5% Business Consulting5% Logistics & Supply Chain Consulting5% Market Research5% Marketing Strategy5% Packaging Design5% Product Design5% Product Marketing5% Social Media Marketing5% Web DesignFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 1 projectsE-ALPHA (PRIVATE) LIMITED specializes in Amazon account management and reinstatement services, as evidenced by their successful handling of a suspended Amazon account for a retail company. Reviews highlight their professional and responsible approach, continuous communication, and comprehensive understanding of Amazon's requirements, which have been praised as impressive and effective.
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Undisclosed$25 - $49 / hr2 - 9Cheadle, England
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
55% Answering services35% Inbound appointment scheduling10% Virtual receptionistSnappy Assistance is an answering service company. They are in Cheadle, England and have small team. They offer Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Miami, FL
Services provided
30% Call Center Services15% Back Office Outsourcing15% Customer Service Outsourcing +410% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% Recruitment Process Outsourcing10% StaffingFocus Areas
20% Answering services60% Inbound appointment scheduling20% Virtual receptionistEstablished in 2021, Infinity Connections BPO is an answering service. Located in Miami, Florida and Barranquilla, Colombia, the team focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Rathcoole, Ireland
Services provided
20% Call Center Services20% Branding20% Customer Service Outsourcing +220% Recruiting20% Social Media MarketingFocus Areas
34% Answering services33% Inbound appointment scheduling33% Virtual receptionistProsupo is a branding agency founded in 2021. The agency specializes in Branding and Social Media Marketing, and is small.
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$1,000+$25 - $49 / hr2 - 9Maia, Portugal
Services provided
20% Call Center Services30% Sales Outsourcing20% CRM Consulting and SI +220% Customer Service Outsourcing10% IT Strategy ConsultingFocus Areas
50% Answering services50% Inbound appointment schedulingPipeSpike - Lead Generation Experts is a Sales Outsourcing company founded in 2017. The agency focuses on Sales Outsourcing and CRM consulting and SI, and is small.
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$5,000+$150 - $199 / hr10 - 49Knoxville, TN
Services provided
10% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +410% Business Consulting10% Customer Service Outsourcing10% Sales Outsourcing10% Unified Communications Consulting & SIFocus Areas
50% Answering services50% Inbound appointment schedulingBizSprints is a CRM consulting and SI company. The Knoxville, Tennessee-based firm was founded in 2016. Their services include CRM consulting and SI and unified communications consulting & SI.
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$1,000+< $25 / hr10 - 49Thiruvananthapuram, India
Services provided
10% Call Center Services30% Back Office Outsourcing15% Customer Service Outsourcing +710% Fulfillment10% Sales Outsourcing5% Business Consulting5% Logo5% Market Research5% Transcription5% UX/UI DesignFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistDomshark is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Customer Service Outsourcing and is headquartered in Thiruvananthapuram, India.
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$10,000+$25 - $49 / hr10 - 49Ahmedabad, India
Services provided
10% Call Center Services40% Business Consulting15% Finance & Accounting Outsourcing (FAO) +410% Customer Service Outsourcing10% Financial Consulting10% Sales Outsourcing5% Back Office OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingBusiness Consulting company Bigwiggin Solutions LLP was launched in 2022. The small team specializes in Business Consulting and Finance & Accounting Outsourcing (FAO).
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$50,000+< $25 / hr10 - 49
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingOUTSOURCING SOLUTIONS EUROPE is a call center company. Launched in 2004, the firm is headquartered in Paris, France. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49
Services provided
25% Call Center Services25% Back Office Outsourcing25% HR Outsourcing +125% StaffingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingV Assist Pro Inc, a small Staffing company, is headquartered in Houston, Texas. The team focuses on Staffing and HR Outsourcing.
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$10,000+Undisclosed50 - 249Glasgow, Scotland
Services provided
20% Call Center Services40% Customer Service Outsourcing30% Back Office Outsourcing +110% Warehousing & DistributionFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistTaskaler is a Customer Service Outsourcing company. They were founded in 2021, and their services include Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Makati, Philippines
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% HR Outsourcing20% Recruitment Process OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingWAGMI Solutions, a telephone answering service, is located in Makati, Philippines. They specialize in Call Center Services and Back Office Outsourcing and were established in 2021.
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$1,000+< $25 / hr50 - 249
Services provided
30% Call Center Services20% Sales Outsourcing10% Back Office Outsourcing +410% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% Recruitment Process OutsourcingFocus Areas
25% Answering services65% Virtual receptionist10% Inbound appointment schedulingVirtual ConnIQ is a call center service located in Consolacion, Philippines. Established in 2022, the team provides Call Center Services and Sales Outsourcing.
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$5,000+< $25 / hr50 - 249
Services provided
25% Call Center Services30% Customer Service Outsourcing15% Back Office Outsourcing +215% Recruitment Process Outsourcing15% Sales OutsourcingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingORATIO d.o.o. Is a Customer Service Outsourcing company. They provide Customer Service Outsourcing and Call Center Services and are headquartered in Sarajevo, Bosnia and Herzegovina.
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$1,000+$25 - $49 / hr10 - 49Karachi, Pakistan
Services provided
30% Call Center Services25% Sales Outsourcing25% Social Media Marketing +210% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistMatvibe Technologies is a call center. They were established in 2019 and provide Call Center Services and Social Media Marketing.
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$1,000+< $25 / hr10 - 49
Services provided
25% Call Center Services50% Customer Service Outsourcing25% Back Office OutsourcingFocus Areas
40% Answering services40% Virtual receptionist20% Inbound appointment schedulingGCON is a Customer Service Outsourcing company. Launched in 2025, the company specializes in Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% TranscriptionFocus Areas
20% Answering services50% Inbound appointment scheduling30% Virtual receptionistA Telecommunication is a call center service established in 2018. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Coral Springs, FL
Services provided
10% Call Center Services55% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +115% AccountingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingEServMD is a midsize Back Office Outsourcing company established in 2010. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+< $25 / hr50 - 249Panchkula, India
Services provided
20% Call Center Services20% HR Consulting20% HR Outsourcing +220% Recruitment Process Outsourcing20% Sales OutsourcingFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingBEYOND JUST SERVICE is an answering service company. The team is located in Panchkula, India and Wednesbury, England, and their services include Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr10 - 49Gjilan, Kosovo
Services provided
25% Call Center Services35% Customer Service Outsourcing20% Back Office Outsourcing +210% IT Managed Services10% Sales OutsourcingFocus Areas
33% Answering services34% Inbound appointment scheduling33% Virtual receptionistSD IT Services, a Customer Service Outsourcing company, is located in Gjilan, Kosovo and Pristina, Kosovo. Founded in 2022, the team focuses on Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249London, England
Services provided
14% Call Center Services16% Recruiting14% Customer Service Outsourcing +414% HR Outsourcing14% Recruitment Process Outsourcing14% Sales Outsourcing14% StaffingFocus Areas
34% Answering services33% Inbound appointment scheduling33% Virtual receptionistRecruit Overseas is a Recruiting company. Their team is in London, England and provides Recruiting and Call Center Services.
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$1,000+Undisclosed10 - 49
Services provided
20% Call Center Services50% Back Office Outsourcing10% Customer Service Outsourcing +210% HR Outsourcing10% StaffingFocus Areas
20% Answering services60% Inbound appointment scheduling20% Virtual receptionistBack Office Outsourcing company TwoStaff is based in London, England and Ahmedabad, India. They focus on Back Office Outsourcing and Call Center Services and were founded in 2022.
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$1,000+< $25 / hr10 - 49
Services provided
15% Call Center Services30% Recruiting20% HR Outsourcing +315% Customer Service Outsourcing10% Advertising10% Back Office OutsourcingFocus Areas
25% Answering services65% Virtual receptionist10% Inbound appointment schedulingBreeze Assistants Agency is a Recruiting company headquartered in Davao City, Philippines and Cebu City , Philippines. Their services include Recruiting and HR Outsourcing.
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$1,000+< $25 / hr50 - 249
Services provided
10% Call Center Services25% Transcription25% Translation +315% Back Office Outsourcing15% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
43% Answering services29% Inbound appointment scheduling28% Virtual receptionistEagleGrace is a Translation company. The team specializes in Translation and Transcription and is based in Buford, Georgia.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Top 15 Answering Service for Small Business
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$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36.6/40.017/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
10% Call Center Services33% Answering services90% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services65% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
35.5/40.016.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
34.4/40.020/20 Reviews4.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Answering services70% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services55% Answering services85% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Answering services70% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
25% Call Center Services90% Answering services75% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
36/40.019.4/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services33% Answering services50% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.6/40.016.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
36.9/40.018.2/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services30% Answering services50% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.4/40.015.8/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services75% Answering services40% Other -
$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Ability to deliver
34.3/40.016.2/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.2/40.017.4/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
32.2/40.017/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.7/40.015.6/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
52% Call Center Services100% Answering services48% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
36.9/40.017.8/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
15% Call Center Services50% Answering services85% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Answering services30% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services15% Answering services80% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
33.9/40.017.4/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
30% Call Center Services20% Answering services70% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Answering services85% Other
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