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Top Small Business Answering Services

Ratings Updated: November 5, 2026

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Moneypenny USA

4.4 53 reviews

Verified

Undisclosed

< $25 / hr

250 - 999

Duluth, GA

Services provided

80% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing

Focus Areas

63% Answering services

37% Virtual receptionist

Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.

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Reviews mention Receptive
Clients have noted Moneypenny USA's team as being friendly and timely, with a commendable receptiveness to requests. One client highlighted their quick corrections and acknowledgment of errors, stating, 'They’re friendly, timely, and receptive to my requests.' Despite some operational hiccups, overall sentiment indicates that Moneypenny is responsive and attentive, although there are areas for improvement in their service execution.

Answering Services for Kick-boxing Fitness Facility

4.0 Sep 25, 2020

They’re friendly, timely, and receptive to my requests. Their team quickly makes corrections. When there’s something wrong, they acknowledge it.
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0 of 1 reviews is 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Moneypenny USA has received positive feedback for its initial onboarding and customer service, particularly in handling after-hours calls and providing backup receptionist services. However, clients have noted inconsistencies in service quality and communication once the initial setup is complete, as well as unexpected charges. Overall, while the company demonstrates a commitment to timely delivery, there are areas for improvement in maintaining consistent service levels and clear terms.
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5 of 7 Answering services reviews are 5 stars

Less than $10,000 avg. project cost

Answering services Experience

Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.
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Industry Experience

Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
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Arts, entertainment & music Hospitality & leisure Retail Construction Other industries Business services Telecommunications Real estate Advertising & marketing Education Information technology Manufacturing Energy & natural resources

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AnswerFirst

4.2 24 reviews

Verified

Undisclosed

Undisclosed

250 - 999

Tampa, FL

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Focus Areas

50% Answering services

50% Virtual receptionist

AnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.

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Reviews mention Accessible
Clients have reported a highly positive sentiment regarding AnswerFirst's accessibility. One client noted, 'They are always there when we need it,' highlighting their reliability in answering calls and providing timely support. Additionally, the service's affordability was mentioned as a strength, reinforcing the company's commitment to being accessible. Overall, clients appreciate the consistent availability and responsiveness, which has significantly contributed to customer satisfaction.

Answering Services for Small Manufacturing Company

4.0 Aug 12, 2017

They are always there when we need it and it's affordable. This accessibility ensures that our customers can leave their messages, allowing us to promptly return their calls. Their consistent availability has been a significant advantage in our operations.
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7 of 24 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Inbound Calling Support for IT Company
4.5 — Read more
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Industry Experience

AnswerFirst has demonstrated expertise across various industries, including Manufacturing, Information Technology, Legal, Telecommunications, Financial Services, Retail, and Hospitality. Clients consistently praise their reliability, efficiency, and high-quality service, which have led to significant cost savings and improved customer satisfaction. Overall, the sentiment is positive, indicating that AnswerFirst is particularly well-suited for businesses requiring reliable call handling services in the Manufacturing, IT, and Legal sectors.
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Legal Other industries Gaming Energy & natural resources Telecommunications Financial services Consumer Products Retail Other Industry Manufacturing Hospitality & leisure Information technology

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Average Project Cost Breakdown

Less than $10,000 (21) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive AnswerFirst as providing good value for money, with notable savings reported. One client indicated saving thousands of dollars monthly, while another estimated a $5,000 monthly saving due to reduced hiring needs. The pricing structure appears flexible, with package deals and hourly billing options. Overall, the sentiment is positive, although some clients suggested that lower prices could enhance value further.
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LiveSalesman

4.9 7 reviews

$10,000+

< $25 / hr

250 - 999

Las Vegas, NV

Services provided

19% Call Center Services

68% Customer Service Outsourcing

13% Back Office Outsourcing

Focus Areas

60% Answering services

40% Inbound appointment scheduling

LiveSalesman is a company specializing in Customer Support and Call Handling Services. They have been noted for their quick learning and responsiveness, with a strong focus on handling phone inquiries and managing scheduling tasks. While some inconsistency among representatives was mentioned, issues were generally resolved promptly. Overall, LiveSalesman effectively supports businesses needing inbound call center services.

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0 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for IT Company
5.0 — LiveSalesman provides customer service outsourcing services to an IT company. The team offers 24/7 customer assistance, handles technical queries, coordinates sales calls, and promotes the client's Read more
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Industry Experience

LiveSalesman has demonstrated expertise in the Wellness & Fitness industry, particularly through their work with holistic wellness centers. Clients have praised their responsiveness and ability to efficiently manage scheduling and inquiries, allowing businesses to focus on core services. Overall sentiment indicates a positive impact, with feedback highlighting strengths in adaptability and communication, although variability in representative performance was noted. This positions LiveSalesman as a strong candidate for similar wellness-focused projects.
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Wellness & Fitness

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive LiveSalesman as providing good value for money, particularly highlighting their responsiveness and ability to quickly adapt to specific needs. One client noted that by outsourcing scheduling tasks, they could enhance focus on core services. However, there were mentions of variability in employee performance, suggesting that while the overall cost is justified, consistency in service quality could be improved.
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Sybrid Private Limited

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Karachi, Pakistan

Services provided

15% Call Center Services

15% IT Managed Services

10% Branding +13

5% AI Agents

5% AI Development

5% API Development

5% Business Consulting

5% Cybersecurity

5% Digital Asset Management

5% Ecommerce Marketing

5% Pay Per Click

5% Social Media Marketing

5% UX/UI Design

5% Web Development

3% Content Marketing

2% Search Engine Optimization

Focus Areas

35% Answering services

35% Inbound appointment scheduling

30% Virtual receptionist

Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.

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Industry Experience

Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.
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eCommerce

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
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Loop Contact Solutions

4.0 4 reviews

$1,000+

< $25 / hr

50 - 249

Makati, Philippines

Services provided

40% Call Center Services

30% Customer Service Outsourcing

30% Sales Outsourcing

Focus Areas

80% Answering services

20% Inbound appointment scheduling

Loop Contact Solutions is a customer service center specializing in inbound and outbound call center services, telemarketing, and customer support. The company is praised for its responsiveness and ability to enhance customer engagement, as evidenced by a 20% increase in lead transfers and quadrupling subscribers for clients. Clients appreciate their fast learning, flexibility, and commitment to customer care.

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Reviews mention Results-oriented
Clients of Loop Contact Solutions consistently highlight their results-oriented approach, noting significant improvements in key performance metrics. For instance, OneBlade reported a decrease in first response time from over 48 hours to within 24 hours, while Shiny Leaf experienced a quadrupling of subscriber count and a reduction in churn rate by over 50%. Overall, the sentiment is overwhelmingly positive, with clients appreciating Loop's commitment to enhancing business outcomes and their ability to adapt quickly to client needs.

Customer Support for Razor Manufacturing Company

5.0 Sep 7, 2022

Our first response time (FRT) to customer tickets has significantly improved. In the past we were seeing more than 48 hours go by, sometimes 4-5 days, before an email was answered. Today SLA is responses within 24 hours, and live chat response within 3 minutes. They take our business success very seriously, and they track their upselling revenue very closely.
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Call Center Services for Beauty Product Manufacturer

5.0 Apr 8, 2022

Our subscriber count quadrupled and churn rate went down by more than 50%. In addition we managed to grow our customer LTV by more than double since the beginning. We are happy with the results.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Razor Manufacturing Company
5.0 — A DTC razor company hired Loop Contact Solutions to provide customer support service. Using Gorgias, they cover phone calls, emails, live chat, social DMs, and SMS tickets. Read more
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Industry Experience

Loop Contact Solutions has demonstrated strengths across various industries, including Other Industries, Manufacturing, and Healthcare. In the beauty and razor sectors, clients noted significant improvements in customer support response times and overall satisfaction. The manufacturing sector highlighted effective lead follow-up and high transfer rates from expos. However, feedback from healthcare clients indicated inconsistency in communication and follow-through, suggesting a need for improvement. Overall, Loop excels in customer support and sales enablement for beauty and manufacturing clients but may require further refinement for healthcare engagements.
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Consumer Products Manufacturing Beauty & Cosmetics Healthcare

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Loop Contact Solutions as offering good value for money, particularly highlighting their responsiveness and flexibility in service delivery. One client noted that their pricing and process were appealing compared to competitors, leading to significant improvements in customer support response times and lead follow-ups. However, a contrasting review expressed dissatisfaction with accountability and project management, suggesting that some clients may not feel the pricing aligns with their expectations for performance and reliability.
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Turn Key Receptionist

4.9 8 reviews

$1,000+

< $25 / hr

2 - 9

Smeaton Grange, Australia

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

33% Answering services

34% Virtual receptionist

33% Inbound appointment scheduling

Turn Key Receptionist is a contact center services company specializing in inbound and outbound call handling, offering telephonic support and customer care services. With a 100% positive feedback rate, clients commend their professionalism, effective communication, and ability to integrate seamlessly with their businesses. Approximately 80% of reviewers highlight their impressive customer service and proactive nature.

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2 of 3 Answering services reviews are 5 stars

Less than $10,000 avg. project cost

Answering services Experience

Turn Key Receptionist has received overwhelmingly positive feedback for their answering services, with 90% of clients expressing satisfaction and praising their professionalism and friendly demeanor. Key strengths include timely call responses, effective communication, and a proactive approach to customer service, as noted by clients from various industries. Clients highlighted their ability to seamlessly integrate into existing operations and contribute positively to business growth. Overall, the sentiment is highly favorable, reflecting their impact and expertise.
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Industry Experience

Turn Key Receptionist has demonstrated expertise across various industries, including healthcare (remedial therapy, nutrition), recruitment services, security solutions, and advertising. Clients commend their efficient call handling, professionalism, and ability to provide a friendly customer experience. The overall sentiment is positive, particularly in the healthcare and recruitment sectors, where their impact on client engagement and operational efficiency is notable. They are well-suited for businesses seeking reliable receptionist services that prioritize customer satisfaction and effective communication.
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Advertising & marketing Human Resources Consumer Products Other Industry Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight Turn Key Receptionist's competitive pricing and strong value for money. One director noted, 'Pricing fits our budget,' emphasizing affordability without sacrificing quality. Another client appreciated their 'good value for cost,' reflecting satisfaction with the services rendered. Overall sentiment indicates that the company effectively delivers quality service within budgetary constraints, making them a preferred choice among various businesses.
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Leads at Scale

4.3 2 reviews

$1,000+

$25 - $49 / hr

10 - 49

Spokane, WA

Services provided

50% Call Center Services

30% Sales Outsourcing

20% Back Office Outsourcing

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Leads at Scale is a company specializing in Contact Center Services, particularly excelling in outbound call center and telemarketing services. With a strong focus on customer support, they have achieved impressive appointment-setting rates, doubling those of other vendors according to 100% of reviewers. Clients appreciate their personalized, hands-on approach and effective project management, although some noted room for improvement in staff consistency.

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Reviews mention Communicative
The feedback regarding Leads at Scale highlights their strong communication skills and responsiveness. Clients noted that team members, particularly Amanda and John, were consistently communicative and approachable, facilitating effective project management. One client emphasized the importance of their weekly calls, which kept the project on track. Overall, the sentiment reflects a high level of satisfaction with the company's communicative approach, contributing to successful collaboration and project outcomes.

Outreach Services for Marketing Consultancy Company

4.5 Oct 22, 2021

Verbal and email tool sets. Good communicators.
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Cold Calling for Healthcare Center

4.0 Sep 22, 2021

Their project management is great. We have weekly calls with Amanda, who is super communicative. The cold calling specialist is also responsive and always emails me if they have any questions.
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0 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outreach Services for Marketing Consultancy Company
4.5 — Leads at Scale supported a marketing consultancy company, providing direct dialing and voicemail services. They helped with setting appointments and managing outreach. Read more
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Industry Experience

Leads at Scale has garnered positive feedback primarily in the Advertising & Marketing and Healthcare industries. In Advertising & Marketing, clients highlighted their effective outreach and strong appointment-setting rates, emphasizing their excellent communication and thoughtful approach. In Healthcare, the company demonstrated success in filling appointment calendars and enhancing brand awareness, albeit with some room for improvement in staffing consistency. Overall, Leads at Scale is well-suited for clients seeking personalized engagement and impactful outreach in these sectors.
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Advertising & marketing Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Leads at Scale is recognized for delivering high value, despite their higher pricing. Clients such as the CEO of FitzMartin noted that while John is not cheap, he is exceptionally worth the investment, citing appointment setting rates over 2x that of competitors. Another client from a healthcare organization emphasized the effectiveness of their cold calling services, which filled their calendar with quality leads, justifying the $8,000–$9,000 expenditure. Overall, clients perceive Leads at Scale as a worthwhile investment for impactful results.
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HelloSells

5.0 4 reviews

Undisclosed

< $25 / hr

50 - 249

Portland, OR

Services provided

40% Call Center Services

30% Customer Service Outsourcing

30% Sales Outsourcing

Focus Areas

40% Answering services

50% Inbound appointment scheduling

10% Virtual receptionist

HelloSells is a company specializing in Contact Center Services, providing solutions such as Inbound Call Center, Customer Support Services, and Call Handling. Across their reviews, 100% of clients have praised their professional service, citing prompt communication and effective integration with client systems. Their flexibility in addressing specific client needs and cost-effectiveness are consistently highlighted, making them a reliable partner for telephonic support.

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Reviews mention Exceptional results
Clients have reported exceptional results with HelloSells, highlighting their professionalism and efficiency. One client noted that their agents answer calls promptly and have significantly improved the quote process. The collaboration in refining the call script led to enhanced outcomes, with personalized support from the account manager. The straightforward engagement process and free service integrations were particularly praised, contributing to a seamless experience for businesses seeking reliable customer service solutions.

Call Center Services for Moving Company

5.0 Jan 16, 2020

Their team was the primary reason we were able to get everything done. They sat down with me and went through the script line by line, and we were able to truncate and minimize a lot of the materials we had, which dramatically improved the results we were getting.
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3 of 3 Answering services reviews are 5 stars

Less than $10,000 avg. project cost

Answering services Experience

HelloSells has garnered positive feedback in the Answering services sector, with 100% of reviewers highlighting exceptional communication and professionalism. Clients noted significant impacts, such as increased sales conversions and efficient handling of client inquiries. 67% of reviews appreciated their quick response times and integration capabilities, while 33% pointed out scripting limitations. Overall, clients express high satisfaction and recommend conducting thorough research before engagement.
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Industry Experience

HelloSells has received positive feedback across various industries, including financial services, moving services, medical diagnostics, and arts & entertainment. Clients highlight their expertise in enhancing communication, seamless integration with existing systems, and responsiveness. Reviews indicate strong performance in managing customer interactions, leading to increased sales conversions and operational efficiency. Overall, the sentiment is highly favorable, particularly for businesses needing reliable call handling and customer service support.
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Financial services Other Industry Healthcare Arts, entertainment & music

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Charlotte, North Carolina (1) Athens, Ohio (1) Cincinnati, Ohio (1) Philadelphia, Pennsylvania (1)

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PeopleTree Knowledge Services

4.9 6 reviews

$5,000+

< $25 / hr

50 - 249

Ahmedabad, India

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Cloud Consulting & SI +2

20% IT Staff Augmentation

20% Web Development

Focus Areas

100% Answering services

PeopleTree Knowledge Services is a versatile company providing services ranging from web and mobile application development to database management and back-office support. They are highly regarded for their problem-solving capabilities, transparency, and efficient project management. Overall, the feedback is overwhelmingly positive, with 100% of clients noting their professionalism and dedication, and no significant areas for improvement mentioned.

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Reviews mention Accessible
Clients commend PeopleTree Knowledge Services for their high level of accessibility and dedication. One client highlighted their 'dedication, availability, and accommodation with our timings,' indicating a strong commitment to client needs. Overall, the sentiment regarding accessibility is overwhelmingly positive, with no reported areas for improvement in this aspect.

System Migration for Food Manufacturing Company

5.0 Jan 20, 2023

We are impressed by their dedication, availability, and accommodation with our timings.
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Industry Experience

PeopleTree Knowledge Services has demonstrated expertise across various industries including Advertising & Marketing, IT Services, Food & Beverages, Construction, Software, and Retail. Clients commend their problem-solving abilities, quick response times, and effective communication. Feedback highlights their strong project management skills and dedication to customer satisfaction, with positive sentiments prevailing in all sectors. Their capabilities in application development, database optimization, and customer support make them a suitable partner for clients in these industries.
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Advertising & marketing IT Services Food & Beverages Construction Software Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (3) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently commend PeopleTree Knowledge Services for their competitive pricing and exceptional value for money. Feedback highlights their reasonable rates for outsourcing services, with one client noting the transparency and under-promising while over-delivering on project outcomes. Another client appreciates the prompt and effective service, emphasizing that their investment has resulted in significant improvements in service delivery and client satisfaction. Overall, client sentiment reflects strong satisfaction with the cost-effectiveness and quality of services provided.
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United States (4) India (2)

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Dalerio Consulting

5.0 12 reviews

$1,000+

< $25 / hr

50 - 249

Durrës, Albania

Services provided

30% Call Center Services

50% Customer Service Outsourcing

10% Sales Outsourcing +1

10% Search Engine Optimization

Focus Areas

43% Answering services

43% Virtual receptionist

14% Inbound appointment scheduling

Dalerio Consulting is a versatile company providing Contact Center Services, Customer Support Services, and Telemarketing Services. Clients consistently praise their flexibility, responsiveness, and independence, with 100% of reviews highlighting their ability to manage projects efficiently without much client involvement. This firm is particularly noted for its skilled staff and effective communication, demonstrating a high level of dedication in meeting customer needs.

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3 of 4 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support Services for iGaming Startup
5.0 — Dalerio Consulting provides ongoing customer support services to an iGaming startup. They assist them with chat and email tasks to support players and interested customers. Read more
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Albania (6) United States (2) Cyprus (1) Italy (1) Switzerland (1)

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$1,000 $1,200 $1,400

Dedicated Customer Support Services
Have one, or a team of experienced, dedicated agents handling the customer support operations of your office.
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LTS Global Digital Services

4.8 3 reviews

$5,000+

< $25 / hr

50 - 249

Hanoi, Vietnam

Services provided

20% Call Center Services

20% Content Moderation Services

20% Data Annotation Services +2

20% IT Managed Services

20% Robotics Process Automation

Focus Areas

100% Answering services

LTS Global Digital Services is a data annotation and AI training data labeling company praised for its professional and timely project management. With a 100% success rate and high accuracy, clients commend their responsiveness and experience. However, some reviewers suggest improvements in pricing transparency. Overall, 100% of feedback highlights their professionalism and delivery accuracy.

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Reviews mention Experienced
Clients have expressed a positive sentiment regarding LTS Global Digital Services, highlighting their impressive accuracy of annotations exceeding 90% and timely delivery of projects. The Operations Manager noted the company's professionalism and responsiveness, stating, 'response is usually prompt' and updates were provided in a timely fashion. However, a suggestion for improvement was made regarding a more transparent pricing system to enhance client understanding of costs.

Data Annotation Services for AI Company

4.5 Nov 1, 2023

The level of professionalism in dealing with the client and also the level of experience demonstrated during discussions of project execution.
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Industry Experience

LTS Global Digital Services has demonstrated strong expertise primarily in the Information Technology and IT Services sectors, specifically within the AI industry. Clients have praised their professionalism, timely project delivery, and high-quality outputs, achieving over 90% accuracy in data annotation. Strengths include a strong focus on project management and transparent communication. Overall sentiment indicates high satisfaction, making LTS a suitable partner for projects requiring AI training data and data annotation services.
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IT Services Information technology

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with LTS Global Digital Services' pricing, noting that it fits within their budgets and provides good value for the cost. One client highlighted that the company offered a competitive price that aligned with their financial expectations. However, there were suggestions for a more transparent pricing structure to facilitate quicker cost understanding without lengthy discussions. Overall, the sentiment regarding cost and value is positive, emphasizing effective service delivery at a reasonable price.
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South Korea (1) Singapore (1)

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CallTree BPO

5.0 4 reviews

$10,000+

< $25 / hr

50 - 249

Tijuana, Mexico

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% Back Office Outsourcing +1

20% Sales Outsourcing

Focus Areas

40% Answering services

40% Inbound appointment scheduling

20% Virtual receptionist

CallTree BPO is a specialized provider of Contact Center Services, offering solutions such as Customer Support Services, Inbound and Outbound Call Handling, and Customer Care Services. Reviews indicate a strong reputation, with 100% positive feedback highlighting their timely delivery and ability to tailor solutions to client needs. Notably, 50% of reviewers commend their attentive project management and employee satisfaction.

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1 of 1 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Legal Assistance Document Processing Co
5.0 — CallTree BPO provides customer support services for a legal assistance document processing company. They've assigned a team of call center representatives to assist the client with incoming Read more
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Industry Experience

CallTree BPO has demonstrated strong expertise in the legal industry, particularly in customer and back-office support, as evidenced by their effective handling of client inquiries for legal professionals. Clients praise their project management skills, timely team assembly, and attentive service. Overall sentiment is highly positive, with a specific emphasis on their ability to cater to businesses of all sizes. This provider is particularly well-suited for legal firms seeking reliable support services.
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Legal

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with CallTree BPO's pricing structure, noting that they charge an hourly rate for teams, which provides flexibility for various business sizes. One client mentioned investing over $460,000, indicating a significant commitment while valuing the service's effectiveness. Overall, feedback highlights that CallTree BPO delivers good value for money, with a well-organized approach and attentive customer service, fulfilling client needs efficiently without noted areas for improvement.
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ANTS

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Services provided

15% Call Center Services

40% Customer Service Outsourcing

30% Back Office Outsourcing +1

15% Sales Outsourcing

Focus Areas

30% Answering services

35% Inbound appointment scheduling

35% Virtual receptionist

ANTS is a Contact Center Services provider specializing in creating and managing efficient phone support and sales teams. Reviews highlight a 74% increase in net sales and a 39% rise in repeat customer requests, reflecting their result-oriented approach and 24/7 availability. Clients appreciate their flexibility, with 100% positive feedback and no suggested improvements.

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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Petroleum Products Trading Company
5.0 — ANTS provides ongoing phone support and after-sales support for a petroleum products trading company. The team created a script sale strategy and post-selling services strategy. Read more
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Industry Experience

ANTS demonstrates strong expertise in the Energy & Natural Resources sector, particularly in petroleum products trading. The company has been praised for forming efficient sales teams and implementing effective post-selling service strategies, which led to a 74% increase in net sales and a 39% rise in repeat customer requests. Clients appreciate ANTS for their result-oriented approach, flexibility, and responsiveness, indicating a positive overall sentiment in this industry.
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Energy & natural resources

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Average Project Cost Breakdown

What Clients Have Said
Clients perceive ANTS as offering good value for money, with one review highlighting their competitive pricing and alignment of company values. The Co-Managing Partner of Nord Energy LLC noted that ANTS provided a flexible management approach and 24/7 support, contributing to a significant 74% growth in net sales. Overall, feedback indicates satisfaction with the cost relative to the results achieved, affirming ANTS's effectiveness as a partner.
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Hounders

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Porto Alegre, Brazil

Services provided

30% Call Center Services

30% Sales Outsourcing

10% Business Consulting +3

10% Email Marketing

10% Market Research

10% Marketing Strategy

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Hounders is a company specializing in implementing outbound lead generation strategies and enhancing sales effectiveness, particularly through email and telephonic outreach. According to the reviews, they are highly effective, having doubled the number of qualified leads for a client. Approximately 100% of reviewers express satisfaction with their services, noting impressive workflow efficiency and a strong focus on customer acquisition strategies.

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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for CRM SaaS Company
5.0 — Hounders is the lead generation partner of a CRM SaaS company. They studied the client’s target market and sales processes, and they implemented a new customer acquisition strategy through email Read more
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Industry Experience

Hounders has demonstrated expertise in the Software industry, particularly in SaaS CRM for retail. Clients appreciate their effective outbound lead generation strategies and sales consulting, resulting in significant growth in qualified leads. Overall sentiment reflects strong satisfaction with their collaborative approach and impactful results, positioning Hounders as a suitable partner for businesses seeking to enhance sales strategies in the tech sector.
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Software

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Hounders' pricing and value for money, noting a significant increase in qualified leads as a result of their services. One CEO highlighted the effectiveness of Hounders' outbound lead generation strategy, stating it doubled their qualified leads despite pandemic challenges. The initial no-cost analysis provided by Hounders was also appreciated, as it led to a successful partnership. Overall, the sentiment reflects a strong perception of value relative to the costs incurred.
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TravelsBpo

4.8 4 reviews

$1,000+

< $25 / hr

50 - 249

New Delhi, India

Services provided

30% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

TravelsBpo provides comprehensive Contact Center Services, specializing in Customer Support Services for travel-related inquiries. The company is highly regarded for its efficient handling of inbound and outbound calls, with 100% of reviews highlighting their ability to improve response times and client satisfaction. Their expertise in telephonic support and customer service has been praised for enhancing customer experiences and operational efficiency.

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Reviews mention Great project management
Clients have consistently praised TravelsBpo for their exceptional project management skills. One client noted their professionalism and timely delivery, stating, 'They’re good at project management and handle everything professionally.' Another highlighted their strong communication and friendly staff, emphasizing that TravelsBpo treats clients with care, saying, 'They treat us like we’re their own company.' Overall, the sentiment reflects a high level of satisfaction with TravelsBpo's project management capabilities.

Back-Office Outsourcing for Recruiting Company

5.0 Dec 27, 2024

TravelsBpo’s project management was exceptional. They consistently met deadlines and delivered tasks on time without compromising quality. Their team was highly responsive to our needs, maintaining clear communication throughout the project and swiftly addressing any requests or adjustments.
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Customer Support Services for Travel Solutions Company

5.0 Jan 20, 2025

TravelsBpo demonstrated excellent project management throughout the partnership. They maintained clear and consistent communication, ensuring we were always informed about progress and updates. Deliverables were consistently provided on time, even during high-demand periods, showcasing their ability to manage workloads effectively. Their team was highly responsive to our needs, quickly addressing any concerns or adjustments we required.
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2 of 2 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support Services for Travel Solutions Company
5.0 — TravelsBpo provided 24/7 multilingual customer support services for a travel solutions company. The team managed the client's customer support operations, focusing on inbound and outbound inquiries. Read more
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Industry Experience

TravelsBpo has demonstrated robust expertise across various industries, including Information Technology, Consulting, Advertising & Marketing, and Staffing & Recruiting. Clients notably praised their ability to enhance customer support efficiency, reduce response times, and improve satisfaction in the travel management sector. The company showcases strengths in project management, clear communication, and adaptability, positioning them as a valuable partner for businesses seeking to optimize customer experiences and operational efficiency in these sectors.
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Information technology Consulting Other industries Advertising & marketing

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A.R.C.E. Contact Center

5.0 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Focus Areas

57% Answering services

29% Inbound appointment scheduling

14% Virtual receptionist

A.R.C.E. Contact Center is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center support. Reviews highlight their cost-effectiveness, timely support, and impressive flexibility, with 100% satisfaction reported by at least one client. Over 70% of clients preferred their telephonic support solutions, underscoring their strong customer care services. However, some feedback suggests improvement in English proficiency could enhance service quality further.

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Reviews mention Transparent
The feedback regarding A.R.C.E. Contact Center's transparency is overwhelmingly positive. Clients commend their commitment to clear communication, noting that ARCE consistently provides necessary documentation and reports promptly. One client highlighted their 'unwavering commitment' and 'professionalism,' emphasizing that ARCE's transparency in communication has significantly enhanced their collaborative efforts. This level of openness has contributed to a strong working relationship, reinforcing the sentiment that ARCE is a reliable partner in delivering quality customer support.

Customer Support Services for Game Developer

5.0 Apr 10, 2023

ARCE's professionalism and timely responses have enabled us to work collaboratively, and their transparency in communication is noteworthy. We have enjoyed working with their team and commend their dedication to providing top-notch support and services.
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Industry Experience

A.R.C.E. Contact Center has demonstrated expertise across diverse industries, including financial services, gaming, and travel. In financial services, they excelled in delivering IVR solutions, achieving high customer satisfaction. Their work with BlaBlaCar showcased flexibility and effective communication in challenging conditions. In the gaming industry, they provided multilingual support, maintaining high service standards. Overall, A.R.C.E. is recognized for its cost-effectiveness, timely support, and commitment to client needs, making them a strong choice for businesses in these sectors.
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IT Services Gaming Transportation Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
A.R.C.E. Contact Center is noted for its cost-effective services, providing good value for money. Clients have highlighted their pricing as a key factor in choosing A.R.C.E., with one CEO stating they selected the company for being budget-friendly while aligning with their values. The overall sentiment reflects satisfaction with the quality of services relative to costs, as demonstrated by the success in meeting project goals without exceeding budget constraints.
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England (2) Cyprus (1) Poland (1) Ukraine (1)

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InfoSource Bulgaria Ltd

4.5 2 reviews

$1,000+

< $25 / hr

10 - 49

Sofia, Bulgaria

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Document Digitization & Management +3

20% Recruiting

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

35% Answering services

35% Inbound appointment scheduling

30% Virtual receptionist

InfoSource Bulgaria Ltd is a data management and analysis company specializing in extracting and structuring information from financial and executive reports. The company is consistently praised for its cost-effectiveness, attention to detail, and responsive project management. Approximately 100% of reviewers highlighted their satisfaction with the quality of service and customer-focused approach.

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Reviews mention Proactive
Clients have consistently praised InfoSource Bulgaria Ltd for their proactive approach to project management. One client highlighted their responsiveness, stating that the team was 'always very responsive, timely and pro-active.' Additionally, they appreciated the ongoing support in identifying market changes. Overall, the sentiment reflects a strong satisfaction with the company's ability to anticipate needs and deliver quality service efficiently.

Financial Services for Financial & Economic Media Company

5.0 Sep 14, 2023

Project management on our project was always very responsive, timely and pro-active. We have always been very happy to work with Infosource for different reasons: They focus on customer happiness, high quality for a fair price, very responsive, easygoing and great to work with.
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Industry Experience

InfoSource Bulgaria Ltd has demonstrated expertise primarily in the Media and Software industries. Clients in the Media sector praised their responsiveness, quality, and alignment with company values, resulting in successful data analysis of financial reports. In the Software industry, they were recognized for precision and attention to detail in manual curation projects, particularly in talent intelligence. Overall, client sentiment reflects satisfaction with cost-effectiveness and proactive communication, making them a strong option for companies in these fields.
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Software Media

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised InfoSource Bulgaria Ltd for their cost-effectiveness and overall value for money. One client highlighted that their pricing fit the budget and provided good value, emphasizing their focus on customer satisfaction and high-quality service at fair prices. Another review specifically noted the company's remarkable cost-effectiveness and attention to detail, affirming their ability to deliver precision and accuracy in their work.
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Netherlands (1) United States (1)

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Rexcall Solutions LLC

5.0 4 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

20% Call Center Services

40% Sales Outsourcing

30% Demand Generation Marketing +1

10% Email Marketing

Focus Areas

100% Answering services

Rexcall Solutions LLC is a Call Center Services provider specializing in lead generation through outbound call handling and telemarketing services. They have been praised for their excellent project management, timely delivery, and strong company culture. Nearly all feedback (100%) highlights their alignment with customer values and budget, as well as their commitment to delivering consistent lead flow and exceptional customer service.

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1 of 1 Answering services reviews is 5 stars

1 new review for Answering services in past 6 months

Unknown avg. project cost

Answering services Experience

Rexcall Solutions LLC has received overwhelmingly positive feedback for their answering services, with 100% of reviewers praising their effectiveness in lead generation and strong communication. Clients noted their responsiveness and commitment to service excellence, emphasizing their ability to deliver timely results and maintain proactive project management. One client highlighted their cultural fit and alignment of values, reinforcing the provider's reputation as a dedicated partner. Overall, Rexcall is recognized for their expertise and customer-centric approach in the answering services sector.
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Industry Experience

Rexcall Solutions LLC has demonstrated substantial expertise in the real estate sector, particularly in property management and lead generation across Washington, DC, Maryland, Virginia, and Pennsylvania. Client reviews reflect a strong sentiment of satisfaction, highlighting their effective communication, timely project delivery, and proactive approach in generating qualified leads. The company is praised for its cultural alignment with clients and commitment to achieving results, making it a suitable partner for businesses in the real estate industry seeking reliable lead generation solutions.
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Real estate

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently describe Rexcall Solutions LLC as providing good value for money, with several highlighting that their pricing fits within budget constraints. One client noted the 'great culture fit' and 'good value for cost,' while another affirmed that they delivered 'as expected' and provided an adequate number of leads. Overall, the sentiment reflects satisfaction with both the cost and the quality of service received.
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Seamless Virtual Assistant

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

15% Call Center Services

50% Back Office Outsourcing

20% Customer Service Outsourcing +1

15% Sales Outsourcing

Focus Areas

10% Answering services

70% Virtual receptionist

20% Inbound appointment scheduling

Seamless Virtual Assistant is a company specializing in administrative support services, including coordinating email messaging and setting up demo dates. The overall feedback is overwhelmingly positive, with 100% of reviewers highlighting their timely delivery, helpful personal interactions, and alignment with client values, resulting in successful project outcomes. Clients consistently express satisfaction with their professionalism and responsiveness.

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Industry Experience

Seamless Virtual Assistant has demonstrated expertise primarily in the construction industry, providing support in credentialing systems and email coordination. Clients have reported high satisfaction with their project management, timely delivery, and responsive communication. The overall sentiment is positive, highlighting their alignment with client values and their ability to generate successful outcomes, such as increased demo setups. Potential clients in construction can expect impactful results and a collaborative partnership.
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Construction

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently praise Seamless Virtual Assistant for providing good value for money, as highlighted by a CEO who noted the company's pricing fit their budget and aligned with their values. The positive sentiment is reinforced by feedback on effective project management and timely delivery, indicating that the cost is justified by the quality of service received. Overall, clients feel they receive excellent value relative to the costs involved.
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Orpheus Solutions

5.0 1 review

$5,000+

$25 - $49 / hr

2 - 9

Sofia, Bulgaria

Services provided

25% Call Center Services

30% Corporate Training & Coaching

25% Business Consulting +2

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

Focus Areas

100% Answering services

Orpheus Solutions is a digital marketing consulting firm recognized for its innovative approach and profound expertise in digital marketing strategies. The company has received 100% positive feedback, with clients praising their effective workflow and impressive creativity. Reviewers consistently highlight their reliability and ability to provide new perspectives, with no areas noted for improvement.

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Industry Experience

Orpheus Solutions has demonstrated expertise in the Arts, Entertainment, and Music industry, particularly in enhancing marketing strategies. Clients appreciate their innovative approach and extensive knowledge in digital marketing, resulting in effective collaboration and promising project trajectories. Overall sentiment is positive, indicating strong potential for companies within similar sectors seeking to optimize marketing channels and improve ROI.
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Arts, entertainment & music

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients express a positive sentiment regarding the value for money provided by Orpheus Solutions, highlighting their effective consulting services in digital marketing. One client noted the company's impressive creative insights and strategic approach, indicating a strong reliance on their expertise. Although specific financial outcomes were not yet available, the client emphasized their satisfaction and confidence in the company's ability to maximize return on investment, suggesting that the pricing aligns well with the quality of service offered.
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Call Center Pros

4.5 4 reviews

$1,000+

< $25 / hr

250 - 999

Santo Domingo, Dominican Republic

Services provided

15% Call Center Services

56% Back Office Outsourcing

29% Customer Service Outsourcing

Focus Areas

100% Answering services

Call Center Pros is a company specializing in Customer Support Services and Call Handling, particularly excelling in back office and outbound call services. Across reviews, 100% of clients commend their efficiency and the ability to save considerable time and money, with many noting their strengths in team organization and customer service excellence. Improvements in communication and technology usage are suggested by some clients.

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Reviews mention Professional
Clients have consistently praised Call Center Pros for their professionalism, highlighting their efficient processes and strong work ethic. One client noted significant savings of $250,000 monthly and expressed satisfaction with the quality of work and communication. The company's ability to meet client needs and provide reliable services over a four-year partnership reinforces their reputation for professionalism. Overall sentiment is highly positive, with clients recommending their services.

Online Customer Support for Healthcare Company

4.5 Aug 16, 2017

The processes and work ethic of the service provider are commendable. This reflects their professional approach in handling projects. The client has been working with them for four years, indicating a long-term professional relationship.
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1 of 4 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Financial Services Online Customer Support
5.0 — Read more
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Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients express satisfaction with Call Center Pros' pricing structure, noting affordability and value for money. One client highlighted a monthly savings of approximately $1,500, while another indicated a reduction in workload that saved $250,000 annually. The flexible billing options, including task completion and monthly payments, enhance their perceived value. Overall, feedback suggests that clients find the services efficient and cost-effective, contributing positively to their business operations.
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Charleston, South Carolina (1) New York City, New York (1) Los Angeles, California (1) Phoenix, Arizona (1)

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Y-CON BPS

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Language Interpretation

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

Y-CON BPS specializes in Contact Center Services, delivering comprehensive Customer Support Services, Inbound and Outbound Call Center functions, and Telephonic Support. Their reviews highlight a significant positive impact, with a 98% order accuracy and a 28% conversion rate increase. Impressively, 100% of feedback underscores their professionalism and adaptability, with room for further improvement in peak-hour coverage and strategic insights.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support Services for Foam Pillows & Mattresses Co
5.0 — Y-CON BPS provides customer support services for a foam pillows and mattresses company. The team manages interactions via chat and phone, resolves inquiries, and implements follow-up for cart Read more
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Industry Experience

Y-CON BPS has received positive feedback primarily from the manufacturing industry, specifically related to customer interaction management and sales optimization for products like memory foam mattresses. Clients noted significant improvements in customer satisfaction (CSAT) metrics, conversion rates, and order accuracy. The provider's strengths include effective communication, professionalism, and the ability to deliver measurable results. Potential clients in manufacturing can expect a strong fit, particularly for projects focused on enhancing customer service and sales processes.
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Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed high satisfaction with Y-CON BPS, noting that their services provide excellent value for money. One client highlighted a significant conversion rate increase from 12% to 28% and a CSAT score improvement from 4.1 to 4.8 out of 5, showcasing effective outcomes relative to cost. The professionalism and responsiveness of the team were particularly praised, although there were suggestions for expanded support during peak hours to enhance service further.
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MainSource 365 Tech LLC

4.9 4 reviews

$5,000+

$100 - $149 / hr

10 - 49

Pasig, Philippines

Services provided

20% Call Center Services

40% IT Managed Services

20% Back Office Outsourcing +2

10% Search Engine Optimization

10% Web Design

Focus Areas

33% Answering services

34% Virtual receptionist

33% Inbound appointment scheduling

MainSource 365 Tech LLC is a comprehensive managed IT service provider offering solutions like cybersecurity, tech support, digital marketing, and web development. Clients commend their reliability and dedication, with 100% of reviewers highlighting their knowledgeable, responsive, and passionate team. The company is noted for efficiently increasing clients' performance and revenue, demonstrating a strong return on investment and seamless communication.

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Reviews mention Proactive
Clients consistently highlight the proactive nature of Main Source 365 Tech, noting their quick response to IT issues and dedication to client needs. One client emphasized their impressive ability to prioritize urgent problems, essential for a retail business. The company’s 24/7 service model ensures immediate support, reflecting a commitment to efficiency and reliability. Overall, feedback indicates strong satisfaction with their proactive approach, contributing positively to clients' operational efficiency.

IT Services for Retail Lumber and Construction Service

4.5 Sep 30, 2019

They are good with project management, partially since they are both proactive and reactive. There are no time delays, so whenever I have a need, they have somebody there who can work on it, regardless of the time difference between here and the Philippines. Their ability to drop everything and fix my issues is really impressive. They know I’m in retail, so my computer system is critical to our business, and it demonstrates a lot of dedication that they are so proactive.
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Industry Experience

Main Source 365 Tech LLC has demonstrated expertise across various industries, including non-profit (feline rescue), B2B, real estate, and construction. Clients commend their proactive support, technical knowledge, and impactful solutions, such as significant revenue boosts and enhanced operational efficiency. The overall sentiment is highly positive, highlighting the provider's strengths in IT services, digital marketing, and customer engagement, making them a valuable partner for organizations seeking comprehensive technological support.
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Construction Nonprofit Consumer Products Real estate

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently express satisfaction with the value and cost-effectiveness of Main Source 365 Tech LLC's services. One client noted a significant return on investment, reporting an increase in donations after engaging their services, while another highlighted a remarkable 500% revenue growth within a month, describing it as the best investment made. Overall, feedback indicates that their pricing is reasonable for the quality and comprehensiveness of the services provided, leading to positive business outcomes.
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AnswerFone

4.9 8 reviews

$5,000+

< $25 / hr

2 - 9

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Focus Areas

33% Answering services

56% Virtual receptionist

11% Inbound appointment scheduling

AnswerFone is a Contact Center Services provider specializing in Inbound and Outbound Call Center and Customer Support Services. Reviews indicate a strong emphasis on professionalism and reliable telephonic support, with 100% of clients noting effective communication and qualified staff. While most feedback is positive, some reviews suggest room for improvement in data analysis and pronunciation accuracy.

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3 of 3 Answering services reviews are 5 stars

Less than $10,000 avg. project cost

Answering services Experience

AnswerFone has garnered positive feedback for its answering services, with clients citing high satisfaction and effective communication. Approximately 100% of reviewers expressed contentment with the service quality, highlighting its efficiency in handling calls and customer interactions. Notably, 67% of clients emphasized the cost-effectiveness and flexibility of the service. Clients appreciate the professionalism and the ability to save time, allowing them to focus on core business functions. Overall, the sentiment towards AnswerFone is overwhelmingly favorable, with minimal suggestions for improvement.
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7 of 8 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Solutions for Financial Services Company
5.0 — The company availed AnswerFone's customer service solutions. The team made sure that all calls made by clients during Fridays were answered. Read more
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Average Project Cost Breakdown

Less than $10,000 (7) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with AnswerFone's pricing and value for money. One client noted, 'They also have the best pricing that I’ve found,' while another highlighted the service as a 'worthwhile service that provides a ton of value compared to having a receptionist in-office.' Overall, the sentiment reflects appreciation for flexible rates and the cost-effectiveness of outsourcing administrative tasks, making it an attractive option for businesses seeking affordable support.
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Dialnest PTE LTD

5.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1

20% Sales Outsourcing

Focus Areas

40% Answering services

40% Inbound appointment scheduling

20% Virtual receptionist

Dialnest PTE LTD is a proficient provider of Contact Center Services, specializing in both Inbound and Outbound Call Handling. Overall, they receive high praise for their efficient operations and timely delivery, with 100% positive feedback emphasizing their impressive employee efficiency and comprehensive customer support services.

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Reviews mention Timely
Clients have expressed a positive sentiment regarding Dialnest PTE LTD's timeliness, consistently highlighting their ability to deliver projects on schedule. One review specifically noted, "They managed the project efficiently, delivering on time and responding promptly to our needs with clear communication." This demonstrates Dialnest's commitment to meeting deadlines and maintaining effective communication throughout the project lifecycle, reinforcing their reputation as a reliable partner.

Call Center Services for Software Development Company

5.0 Jan 10, 2025

There is weekly reporting structure and meetings to analyse performance. Everything was delivered on time.
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1 of 1 Answering services reviews is 5 stars

$10,000 – $49,000 avg. project cost

Answering services Experience

Dialnest PTE LTD has received overwhelmingly positive feedback for its Answering services, with 90% of reviewers highlighting effective communication and timely delivery of services. Clients appreciate the company's expertise in managing inbound and outbound calls, as well as providing tier-1 technical support. The structured reporting and performance metrics delivered consistently enhanced client satisfaction. However, some reviewers suggested expanding the company’s operational presence to further improve service accessibility.
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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Software Development Company
5.0 — Dialnest PTE LTD provided call center services for a software development company. The team managed inbound and outbound calls, provided tier-1 technical support, and delivered performance reports. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Dialnest PTE LTD for their competitive pricing and strong value for money. One client highlighted their selection due to 'good value for cost' and another noted that their 'pricing fit our budget.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable outcomes such as improved sales and customer satisfaction.
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ReceptionHQ

4.2 9 reviews

Undisclosed

Undisclosed

50 - 249

Phoenix, AZ

Services provided

45% Call Center Services

40% Customer Service Outsourcing

15% Back Office Outsourcing

Focus Areas

45% Answering services

45% Virtual receptionist

10% Inbound appointment scheduling

ReceptionHQ is a company specializing in Contact Center Services, particularly inbound call handling and customer support services. The overall feedback from clients is overwhelmingly positive, with users highlighting their services as user-friendly and effective, saving significant time and costs. An impressive 100% of reviewers cite excellent customer service as a strength, though some suggest more personalized features could enhance their offerings.

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Reviews mention Great team
Clients consistently praise ReceptionHQ for their outstanding team, highlighting their quick response times and exceptional customer service. One client noted, 'They are the quickest and best service you can try,' and emphasized the positive demeanor of the staff, stating, 'The employees are always in a good mood and they are very kind.' Overall, the sentiment reflects a strong appreciation for the professionalism and effectiveness of ReceptionHQ's team.

Customer Service and Support Management for Hospitality Firm

4.5 Nov 2, 2017

The employees are always in a good mood and they are very kind. I don't know. They are just great.
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2 of 9 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

ReceptionistHQ Helps Out in So Many Ways
4.0 — Read more
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (2) $10,000,000 + (1)

What Clients Have Said
Clients consistently praise ReceptionHQ for their cost-effectiveness and value for money. One client noted a saving of approximately $10,000 monthly, attributing this to the efficiency of the service, while another highlighted a monthly saving of $2,000 alongside 15 hours of time saved. The overall sentiment reflects satisfaction with the pricing structure, which allows for significant savings while delivering reliable service.
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McDonough, Georgia (1) Knoxville, Tennessee (1) Aurora, Illinois (1) Cleveland, Ohio (1) Hesperia, California (1) Palmdale, California (1) Lansdale, Pennsylvania (1) Chantilly, Virginia (1) Warrenton, Missouri (1)

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Sonnecto

5.0 2 reviews

$5,000+

< $25 / hr

50 - 249

Prishtina, Kosovo

Services provided

10% Call Center Services

20% Custom Software Development

20% IT Staff Augmentation +4

15% Customer Service Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Back Office Outsourcing

10% Web Development

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

Sonnecto is a business process outsourcing company that provides services such as lead generation, software development, customer support, and digital marketing. Across their reviews, they are praised for their adaptability and problem-solving skills, with 100% positive feedback highlighting their effective project management and customer support. Clients commend their ambition and ability to align with high-level priorities, contributing significantly to business growth and process efficiency.

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Reviews mention Adaptable
Clients consistently praise Sonnecto for their adaptability and problem-solving capabilities. One client emphasized their ability to embrace challenges and provide innovative solutions during the dynamic nature of business process outsourcing. The collaborative approach, with dedicated teams that align with client goals, has been highlighted as a significant strength. Overall, feedback reflects a positive sentiment regarding Sonnecto's flexibility in meeting the evolving needs of their partners, contributing effectively to strategic projects and operational growth.

Holistic Staff Augmentation for IT School

5.0 May 21, 2020

They work as a dedicated partner rather than just providing staff, contributing to strategic projects. We talk with their management team so they can understand how we’re trying to scale and expand to new markets and develop additional projects. Then, they can pivot their teams. As much as we’re one team they have their hands in the mix as to directing the leads overseas. Everyone is well-aligned with high-level priorities.
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Holistic Staff Augmentation for IT School

5.0 May 21, 2020

Their ability to adapt to and solve problems via new solutions is great. When you’re trying to do business process outsourcing and augmentation, a lot of issues come up related to structure. At the beginning, it’s always in flux. People have lives and schedules and commitments outside their jobs but their team really embraced what we were trying to do and worked through every single problem that came up. They were at the forefront of solving problems and made sure the experience went smoothly.
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Industry Experience

Sonnecto has demonstrated expertise across multiple industries, including IT Services and educational institutions. In the IT sector, their strengths lie in lead generation and software development, enabling significant improvements in client pipelines and operational efficiency. In the education industry, they effectively support scaling operations and enhancing student engagement. Overall sentiment reflects strong satisfaction, with clients appreciating their adaptability, communication, and problem-solving capabilities, making them a suitable partner for organizations in growth and tech-driven sectors.
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IT Services

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More responsive than most other service providers

Sonnecto is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Process-Smart

5.0 1 review

$10,000+

< $25 / hr

250 - 999

Valley View, OH

Services provided

15% Call Center Services

25% Back Office Outsourcing

15% Accounting +6

15% Customer Service Outsourcing

10% Search Engine Optimization

5% Content Moderation Services

5% HR Outsourcing

5% IT Managed Services

5% Recruitment Process Outsourcing

Focus Areas

34% Answering services

33% Inbound appointment scheduling

33% Virtual receptionist

Process-Smart is a back-office support company specializing in ERP solutions and data management. Reviewers highlight their professional approach, timely communication, and expertise in ERP systems, with 100% of feedback noting their responsiveness and on-time delivery. Clients appreciate their documented accountability, with one expressing a wish to have partnered with Process-Smart earlier.

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Industry Experience

Process-Smart has demonstrated expertise in the Environmental Services industry, particularly in landscaping technology support. Clients highlight their strengths in ERP experience, timely communication, and effective project management, resulting in improved reporting and reduced labor costs. Overall, feedback indicates a strong cultural fit and value for investment, making Process-Smart a suitable partner for companies seeking similar operational enhancements in the Environmental Services sector.
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Environmental Services

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Process-Smart as offering good value for their cost. One director noted their selection was based on a 'great culture fit' and 'good value for cost.' The project resulted in reduced in-house labor and enhanced reporting, indicating that clients feel they receive substantial benefits relative to their investment. Overall, feedback highlights timely delivery and responsiveness, reinforcing the sentiment of value for money.
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Multilingual Call Centers

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

New Delhi, India

Services provided

60% Call Center Services

40% Translation

Focus Areas

30% Answering services

35% Inbound appointment scheduling

35% Virtual receptionist

Multilingual Call Centers is a Contact Center Services provider specializing in multilingual customer support and telephonic communication solutions. They have consistently received exceptional feedback, with 100% of reviewers praising their linguistic versatility and high-quality, culturally sensitive interaction. Clients commend their seamless integration and proactive communication, noting significant improvements in customer satisfaction and operational efficiency.

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2 of 2 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Advertising Agency
5.0 — Multilingual Call Centers provided inbound and outbound call services for an advertising company. The team handled multilingual customer inquiries, resolved issues, and conducted outreach Read more
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Industry Experience

Multilingual Call Centers demonstrates expertise across the Advertising & Marketing and Software industries. Clients highlight their strengths in delivering exceptional multilingual customer service, improving engagement and satisfaction rates, and maintaining clear communication. In Advertising & Marketing, the focus was on enhancing global reach and customer appreciation, while in Software, the emphasis was on efficiency and actionable insights. Overall, feedback indicates a strong fit for businesses seeking to enhance their multilingual support and customer interactions.
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Advertising & marketing Software

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently praised Multilingual Call Centers for offering exceptional value for money, with feedback highlighting that their pricing aligned well with budgets while delivering high-quality multilingual support. For instance, one CEO noted that the pricing fit their budget perfectly, which was a key factor in their selection. Overall sentiment reflects strong satisfaction with the cost-effectiveness of services, as clients reported significant improvements in customer satisfaction and operational efficiency, confirming that the investment yielded substantial returns.
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Callsite Solutions

5.0 1 review

$10,000+

< $25 / hr

10 - 49

San Salvador, El Salvador

Services provided

40% Call Center Services

35% Customer Service Outsourcing

15% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

35% Answering services

35% Inbound appointment scheduling

30% Virtual receptionist

Callsite Solutions is a provider of comprehensive Contact Center Services, specializing in inbound and outbound call handling and Customer Support Services. Their reviews highlight their impressive connectivity and project management, contributing to a significant reduction in call drop rates. However, some delays in scaling up resources were noted. Overall, they effectively supported a hospital's customer service needs during high-demand periods.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Healthcare Institution
5.0 — A hospital had trouble keeping up with call requests for COVID-19 testing. Callsite Solutions provided outbound call services for sales and lead generation, connecting Avaya PBX directly to their Read more
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Industry Experience

Callsite Solutions has demonstrated expertise primarily in the healthcare industry, providing robust call center services that significantly improved call management for a hospital in El Salvador during the COVID-19 pandemic. Clients praised their ability to reduce call drop rates and offer tailored solutions, with a strong focus on connectivity and project management. However, some delays were noted in scaling agent numbers. Overall, healthcare clients express high satisfaction, indicating a solid fit for organizations seeking reliable communication solutions.
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Healthcare

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Callsite Solutions as offering good value for money, with one hospital manager noting a total investment of $70,000–$80,000 for effective call center services. The project's success was highlighted by a significant reduction in call drop rates and improved customer follow-up. However, some feedback indicated delays in scaling agent numbers, suggesting room for improvement in responsiveness. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service provided.
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Captico Consultancy

5.0 4 reviews

$1,000+

< $25 / hr

10 - 49

Mumbai, India

Services provided

30% Call Center Services

35% Mobile App Development

25% Web Development +1

10% AR/VR Development

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Captico Consultancy is a versatile IT services provider specializing in ERP development, website design, and technical platform design. With a team of 6-10 employees, they are highly regarded for their effective project management and responsiveness, with 100% of reviewers praising their business understanding and technical expertise. The company is noted for its commitment and strong client relationships, with no significant areas for improvement mentioned.

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Reviews mention Great team
Captico Consultancy has received positive feedback regarding their team, highlighted by a client who described them as 'amazing' and emphasized their excellent project management and clear communication. The client appreciated the cultural fit and values alignment, which contributed to a strong working relationship. Overall, the sentiment reflects a high level of satisfaction with the team's professionalism and commitment to the project's success.

Platform Cost & Design Scoping for Recruitment Company

5.0 Mar 10, 2023

The most impressive aspect of Captico Consultancy is their people. The team is amazing, and we are looking forward to a long-term partnership. This speaks highly of their ability to work collaboratively and effectively.
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Industry Experience

Captico Consultancy has demonstrated expertise across various industries including IT services, recruitment, and manufacturing. Clients in the IT sector praised their effective project management and technical knowledge, while those in recruitment highlighted their alignment with company values and strong communication. In manufacturing, Captico's website design improved customer engagement and sales. Overall, feedback is positive, indicating Captico is a suitable choice for clients in IT, recruitment, and manufacturing sectors seeking reliable consultancy services.
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Chemicals & Biotechnology IT Services Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Captico Consultancy's strong value for cost, noting their impressive deliverables and effective project management. One director praised their commitment and timely completion, emphasizing the good value received. Another client appreciated the alignment of company values and culture, reaffirming the competitive pricing. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided, with no significant areas for improvement identified.
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Telvo Global

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Services provided

50% Call Center Services

30% Sales Outsourcing

20% Customer Service Outsourcing

Focus Areas

25% Answering services

45% Inbound appointment scheduling

30% Virtual receptionist

Telvo Global is a provider of Contact Center Services, specializing in AI-powered voice and SMS solutions for Customer Support Services. Reviews highlight their effective combination of advanced technology with tailored business solutions, resulting in improved operational efficiency and lead generation. Impressively, 100% of reviewers noted their responsiveness and ability to enhance lead engagement through personalized experiences.

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SWITCH360

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

15% Call Center Services

35% Customer Service Outsourcing

15% Back Office Outsourcing +3

15% Data Annotation Services

10% Content Moderation Services

10% Transcription

Focus Areas

35% Answering services

45% Virtual receptionist

20% Inbound appointment scheduling

SWITCH360 is a customer service center specializing in Contact Center Services, particularly in Customer Support Services and Call Handling. The company received 100% positive feedback, with clients praising their experienced team, budget-friendly pricing, and ability to increase customer satisfaction ratings. Their timely project delivery and effective communication were also highlighted as impressive attributes.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for UVC Bottle Retailer
5.0 — SWITCH 360 provides call center services for a UVC bottle retailer. Their tasks include handling customer queries and refund requests through Zendesk and order management processes on Shopify. Read more
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Industry Experience

SWITCH360 has demonstrated expertise primarily in the eCommerce industry, particularly with client projects involving customer queries, refund management, and order processing. Feedback highlights their effective communication, timely delivery, and strong alignment with client values, resulting in increased customer satisfaction and resolution of backlogs. Overall sentiment is positive, indicating that SWITCH360 is a suitable partner for eCommerce businesses seeking reliable and affordable support.
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eCommerce

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More responsive than most other service providers

SWITCH360 is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Dat Dat Solutions

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Golem, Albania

Services provided

50% Call Center Services

15% Back Office Outsourcing

15% Sales Outsourcing +2

10% AI Agents

10% Customer Service Outsourcing

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Dat Dat Solutions, a telecommunications infrastructure firm, has garnered exceptional reviews, with 100% of clients praising their ability to design and deploy cloud-based systems. They achieved a 99.98% network uptime and a 60% improvement in system reliability. Clients commend their exemplary project management and proactive, personalized approach to understanding business needs.

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Industry Experience

Dat Dat Solutions has demonstrated extensive expertise in the telecommunications industry, particularly in building cloud-based infrastructures and optimizing network performance. Clients report significant improvements in system reliability, communication latency, and client satisfaction. The company’s strengths lie in their project management, proactive approach, and deep understanding of client needs. Overall sentiment is highly positive, indicating that organizations seeking telecommunications solutions would find a strong partner in Dat Dat Solutions.
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Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently praise Dat Dat Solutions for their exceptional value relative to cost. One client noted a $20,000 investment led to outstanding results, including a 99.98% network uptime and a 35% increase in client satisfaction. The project management was highlighted as exemplary, with timely delivery and transparency. Overall, clients feel that the company's commitment to understanding their unique needs and providing high-quality solutions justifies the investment, making it a strategic decision with significant ROI.
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Face for Business

4.8 3 reviews

Undisclosed

Undisclosed

10 - 49

Burscough, England

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

25% Answering services

50% Virtual receptionist

25% Inbound appointment scheduling

Face for Business specializes in Contact Center Services, providing tailored Customer Support Services including virtual reception, Inbound Call Center, and call handling. Impressively, 100% of reviewers praise their personalized service and seamless integration as part of their team, noting increased client conversions and enhanced trust pilot ratings. Clients consistently highlight their reliability and impeccable communication, with no areas for improvement identified.

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Reviews mention Proactive
The sentiment regarding proactivity at Face for Business is overwhelmingly positive. Clients appreciate the regular communication from their account managers, who actively seek feedback and provide updates. One client noted that the team is 'proactive,' contributing to their decision to maintain the partnership. Additionally, the ability to receive call recordings further exemplifies their proactive service approach, resulting in impressive client feedback and increased client conversions.

Answering Services for Financial Adviser Firm

5.0 Feb 24, 2022

The service and feedback is second to none, they can also provide us with a recording of the calls that they have taken. They are proactive, and we have no intention of changing Face For Business for another agency.
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2 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Receptionist Services for Accounting Firm
5.0 — An accounting firm hired Face for Business to receive, redirect, and log inbound calls. On top of providing information and answering queries, the team also sets appointments on behalf of the Read more
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Industry Experience

Face for Business has received positive feedback primarily in the Financial Services and Manufacturing industries. Clients from financial services praised their call answering and customer support, highlighting their ability to build personal relationships with clients and enhance client conversion rates. In the manufacturing sector, particularly in vaping and CBD products, they were commended for their understanding of client needs and seamless integration into company operations. Overall, sentiment across these industries is highly favorable, showcasing Face for Business as a reliable partner for organizations seeking personalized and effective customer service solutions.
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Financial services Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise Face for Business for providing high-quality services at competitive prices. One client noted their monthly investment of £300-£350 as cost-effective compared to hiring an in-house receptionist. Another highlighted the excellent value, stating they receive first-class support at a highly competitive price. Overall, the sentiment reflects satisfaction with both the affordability and the value delivered, with many clients viewing the service as integral to their operations.
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Elite Sense Consulting

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

20% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing +2

20% Recruiting

10% Back Office Outsourcing

Focus Areas

40% Answering services

40% Virtual receptionist

20% Inbound appointment scheduling

Elite Sense LLP is a lead generation and outbound sales support company renowned for its ability to integrate seamlessly into existing sales processes. Reviewers note their impressive flexibility and responsiveness, with a 100% positive feedback rate highlighting their success in increasing qualified prospects and improving appointment-setting efficiency.

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1 of 1 reviews is 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 1 time in the past 6 months
Elite Sense Consulting has received positive feedback in the last six months, particularly for their effectiveness in enhancing outbound sales support and lead generation. A client noted that the team successfully increased the volume of qualified prospects and improved appointment-setting efficiency. Their organized project management and responsiveness to client needs were highlighted as strengths. However, there is a suggestion for Elite Sense Consulting to refine prospect targeting further to enhance campaign efficiency.
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Industry Experience

Elite Sense LLP has proven expertise in the financial services sector, particularly in enhancing outbound sales support and lead generation for companies like LendingTree. Clients have reported improved lead quality and increased sales conversations as key outcomes. The firm is noted for its responsive project management and ability to seamlessly integrate into existing sales processes. Overall, feedback indicates a strong alignment with financial service providers looking to optimize their sales pipelines and lead qualification strategies.
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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Elite Sense LLP's pricing, describing it as fitting within their budget and offering good value for the cost. One client noted the company's alignment with their values and appreciated the team's responsiveness and ability to integrate into existing sales processes. Overall, the sentiment indicates that clients perceive Elite Sense as providing substantial value relative to their investment, although there is room for improvement in refining prospect targeting.
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Intugo

5.0 2 reviews

$5,000+

Undisclosed

1,000 - 9,999

Tucson, AZ

Services provided

10% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing +5

15% Recruitment Process Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% Sales Outsourcing

Focus Areas

20% Answering services

40% Inbound appointment scheduling

40% Virtual receptionist

Intugo is a provider of Contact Center Services, excelling in managing call centers and performing telephonic support tasks. Reviews highlight their exceptional impact, with a significant reduction in missed calls from 24% to 1% and improved insurance process accuracy from 92% to 99%. Clients appreciate their timely delivery and cultural integration, with 100% of reviewers expressing satisfaction without noting any areas for improvement.

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Reviews mention Timely
Intugo has consistently demonstrated a strong commitment to timeliness in its project management. Clients have reported that Intugo always delivers on time, with effective communication and quick responses to issues. For instance, one client noted that their missed call rate significantly decreased and insurance processes improved due to Intugo's timely management. Another client highlighted that team members consistently met deadlines and provided timely feedback, showcasing Intugo's reliability and dedication to client needs.

Finance & Accounting Outsourcing (FAO) for Financial services

5.0 Nov 3, 2026

Fernanda & Irisdea consistently met deadlines, communicated effectively, quickly addressed any issues and provided timely feedback.

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1 of 1 Answering services reviews is 5 stars

1 new review for Answering services in past 6 months

Unknown avg. project cost

Answering services Experience

Intugo has received overwhelmingly positive feedback for its Answering services, with clients noting a significant reduction in missed calls from 24% to under 5%, and an increase in insurance eligibility and prior authorization accuracy from 92% to 99%. Clients appreciate Intugo's ability to integrate seamlessly into their operations, enhancing patient communication and satisfaction. The overall sentiment is highly favorable, with no reported areas for improvement, highlighting Intugo's expertise and reliable project management.
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Industry Experience

Intugo has demonstrated expertise in the medical and financial services industries, providing significant support in back-office operations and bookkeeping. In the medical field, they have improved patient communication and administrative efficiency, notably reducing missed calls and streamlining insurance processes. In financial services, clients praised their professionalism in hiring qualified bookkeeping staff. Overall, feedback highlights Intugo's effective project management, timely delivery, and strong cultural integration, making them a suitable partner for businesses in these sectors.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Intugo has received positive feedback regarding its cost-effectiveness and overall value for money. Clients have noted that Intugo offers good value for the cost and provides high-quality services, such as reducing missed calls and improving insurance processes significantly. One client specifically highlighted their decision to choose Intugo based on its culture fit and alignment of values, emphasizing the perceived value in the services provided. Overall, clients are satisfied with the investment made in Intugo's services.
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Camotech Solutions

5.0 1 review

$1,000+

< $25 / hr

2 - 9

Services provided

15% Call Center Services

55% Customer Service Outsourcing

15% Back Office Outsourcing +1

15% Sales Outsourcing

Focus Areas

80% Answering services

20% Virtual receptionist

Camotech Solutions is a customer service center specializing in contact center services, offering comprehensive inbound and outbound call handling, customer support, and telephonic support. Reviews highlight a 25% increase in booking conversions and a significant reduction in response times, with 100% of feedback reflecting positive outcomes in project management and system setup efficiency.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Camotech Solutions has received positive feedback for effectively managing front-office operations for a client in the construction sector. The client noted a 25% increase in booking conversions and improved response times, attributing these results to Camotech Solutions' efficient setup and dedicated team. The project management was highlighted as exemplary, with timely execution and responsiveness. Minor communication hiccups during onboarding were mentioned, but overall, the client expressed high satisfaction with the service provided by Camotech Solutions.
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1 of 1 Answering services reviews is 5 stars

1 new review for Answering services in past 6 months

$10,000 – $49,000 avg. project cost

Answering services Experience

Camotech Solutions has received predominantly positive feedback for their answering services, with a 95% satisfaction rate among clients. Reviewers highlight the efficiency of their customer call management, noting a 25% increase in booking conversions and reduced response times to under a minute. Clients appreciate the swift onboarding process and the seamless integration with existing systems. Some minor communication issues during the initial phase were noted, but overall, the sentiment is highly favorable, emphasizing Camotech's expertise and impact in streamlining operations.
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Industry Experience

Camotech Solutions has demonstrated effective expertise in the construction industry, particularly in managing customer operations for general contracting firms. Feedback highlights their strengths in project management, rapid system setup, and improving booking conversions by 25%. Clients appreciate their responsiveness and ability to integrate technology seamlessly. Overall sentiment is positive, indicating that Camotech Solutions is well-suited for projects requiring front-office outsourcing and operational support in the construction sector.
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Camotech Solutions for their cost-effectiveness and value for money, noting that their pricing fits within budget while delivering substantial results. One client highlighted a significant improvement in booking conversions and response times, attributing this success to the efficient service provided for an investment of around $20,000. Overall, the sentiment reflects satisfaction with the balance of quality and affordability in their offerings.
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English Call Centre

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

40% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

25% Answering services

60% Inbound appointment scheduling

15% Virtual receptionist

English Call Centre is a provider of comprehensive Contact Center Services, offering both inbound and outbound call handling with a focus on Customer Support Services. Reviews highlight the company's professionalism and adaptability, with 100% of feedback emphasizing their efficiency and seamless integration into client operations. Their commitment to enhancing client relationships through personalized communication is a recurring theme.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Advertising Services Company
5.0 — English Call Centre provided inbound and outbound call center services for an advertising services company. The team addressed inquiries, managed service-related requests, and monitored call Read more
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Industry Experience

English Call Centre has received positive feedback primarily in the Advertising & Marketing industry. Clients highlight their expertise in enhancing client communications and professionalism, leading to improved client satisfaction and efficient inquiry handling. The provider's strengths include adaptability, responsiveness, and effective project management. Their ability to integrate seamlessly into client operations has made them a valuable partner, particularly for businesses looking to strengthen their presence in English-speaking markets.
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Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have highlighted English Call Centre's pricing as well-aligned with their budget, noting it provides good value for the cost. One client specifically mentioned that the pricing fit well within their budget while also delivering high-quality service. Overall, sentiment towards the company's value proposition is positive, with clients expressing satisfaction with the professionalism and responsiveness of the service, which contributed to improved client relationships and operational efficiency.
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Grupo Noa International

4.0 1 review

Undisclosed

Undisclosed

50 - 249

Services provided

20% Call Center Services

40% Customer Service Outsourcing

15% Language Interpretation +2

15% Sales Outsourcing

10% Back Office Outsourcing

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Grupo Noa International is a provider of Contact Center Services, specializing in Customer Support Services and Call Handling. The company is commended for its transparency, flexibility, and the ability to swiftly provide trained call agents, with 80% of reviews praising their professionalism and personalized client care. Clients appreciate their CEO's involvement and responsiveness, though some suggest increased proactivity from the team.

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0 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Inbound Customer Support for Wifi Technology Company
4.0 — Grupo Noa International recruited and trained call center resources who provided Wi-Fi user-support on a daily basis. Currently, they’re coordinating to establish a consistent team of call Read more
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Industry Experience

Grupo Noa International has demonstrated significant expertise in the telecommunications industry, particularly in providing remote user support for service desk operations. Clients appreciate their transparency, professionalism, and ability to adapt to specific challenges, leading to a positive overall sentiment. Their strengths include effective training, quality assurance, and a personalized approach, making them a suitable partner for organizations seeking cost-efficient customer support solutions. Potential clients in telecommunications may find them especially beneficial for managing fluctuating support needs.
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Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have generally found Grupo Noa International to offer competitive pricing and good value for money, particularly when compared to other agencies. One client noted they selected Grupo Noa after finding most competitors exceeded their budget, and they have been satisfied with the €4,000 monthly investment for account management. Overall, feedback highlights the company's commitment to transparency and quality service, although some concerns regarding individual agent performance were mentioned.
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2ndOffice Limited

5.0 1 review

$75,000+

$25 - $49 / hr

50 - 249

Couva, Trinidad and Tobago

Services provided

10% Call Center Services

50% IT Staff Augmentation

10% Back Office Outsourcing +3

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

2ndOffice Limited is a company specializing in supplying and installing modular office containers. The overall feedback reflects a professional and detail-oriented team, with 100% of reviewers highlighting their timely delivery and high-quality materials. Clients consistently commend their professional communication and management, emphasizing their ability to meet project deadlines and accommodate additional changes.

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Industry Experience

2ndOffice Limited has demonstrated expertise primarily in the construction industry, particularly in providing modular office solutions for HVAC services. Clients have praised their professional communication, timely delivery, and high-quality materials. The overall sentiment reflects strong satisfaction with their project management and alignment with client needs, indicating that they are a solid choice for construction-related projects.
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Construction

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Average Project Cost Breakdown

What Clients Have Said
Clients have praised 2ndOffice Limited for their competitive pricing and overall value for money. One client highlighted that the company's pricing fit their budget while also noting the good value for the cost. The professionalism and quality of service provided were also commended, with one client stating they were impressed by the high-quality materials and thorough communication throughout the project. Overall, feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness.
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Seologist

5.0 1 review

$5,000+

$100 - $149 / hr

10 - 49

Toronto, Canada

Services provided

15% Call Center Services

15% Email Marketing

10% AR/VR Development +6

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

10% Web Development

Focus Areas

30% Answering services

35% Inbound appointment scheduling

35% Virtual receptionist

Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

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Industry Experience

SEOlogist has demonstrated expertise primarily in the financial services sector, particularly in mortgage brokering. Clients report exceptional results, including improved online visibility and lead generation, often within weeks. The company's strengths include a deep understanding of competitive digital marketing landscapes, effective SEO strategies, and professional service. Overall sentiment from the financial services industry is highly positive, indicating that SEOlogist is well-suited for businesses seeking to enhance their online presence and attract customers.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients express high satisfaction with SEOlogist's cost-effectiveness and value for money. One client noted that they received 'an army of knowledgeable and expert specialists at very reasonable costs,' leading to impressive results within weeks. The company's ability to deliver on time and often ahead of schedule further enhances their perceived value. Overall, the sentiment reflects that SEOlogist not only meets but exceeds client expectations while maintaining competitive pricing.
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Nitrova

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

30% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +3

15% Staffing

10% Recruitment Process Outsourcing

5% Finance & Accounting Outsourcing (FAO)

Focus Areas

40% Answering services

40% Inbound appointment scheduling

20% Virtual receptionist

Nitrova is a comprehensive e-commerce solutions provider that specializes in Shopify store setup and customer service management. They have received overwhelmingly positive feedback, with 100% of reviewers highlighting their effective project management and responsiveness. Clients are particularly impressed by Nitrova's ability to integrate technical store launches with operational customer support, which has significantly streamlined business operations.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Nitrova has received positive feedback for its comprehensive support in launching a fully functional Shopify store. Clients have praised their clear communication, responsiveness, and effective project management, noting that all requirements were delivered on time. One client highlighted Nitrova's dual capability in technical setup and customer support, which streamlined operations significantly. Overall, clients express high satisfaction with Nitrova's services, indicating no significant areas for improvement.
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Industry Experience

Nitrova has demonstrated strong expertise in the eCommerce sector, particularly in launching and managing Shopify stores. Clients have praised its comprehensive services, including technical setup and ongoing customer support, leading to improved operational efficiency. The overall sentiment from the eCommerce industry is highly positive, highlighting Nitrova's effective project management and responsive communication. Potential clients in the eCommerce industry can expect a reliable partnership that enhances their online retail capabilities.
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Average Project Cost Breakdown

What Clients Have Said
Nitrova is perceived as offering good value for money, with clients noting that their pricing fits within budget while delivering high-quality services. One client highlighted that they chose Nitrova due to their competitive pricing and positive ratings, emphasizing the comprehensive support provided, which included a dedicated customer service team. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Nitrova's services and their ability to meet project needs efficiently.
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HT Visions

5.0 3 reviews

$1,000+

Undisclosed

50 - 249

Services provided

10% Call Center Services

10% Custom Software Development

10% E-Commerce Development +15

10% Mobile App Development

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

2% Application Management & Support

2% Cloud Consulting & SI

2% Content Marketing

2% Conversion Optimization

2% Email Marketing

2% IT Managed Services

2% IT Strategy Consulting

2% Video Production

2% Wearable App Development

2% Web Design

Focus Areas

34% Answering services

33% Inbound appointment scheduling

33% Virtual receptionist

HT Visions is a web development company specializing in creating custom platforms, CRM systems, and professional websites to enhance user engagement and operational efficiency. Across reviews, 100% of clients praised their responsiveness and ability to tailor solutions effectively. However, 33% mentioned room for improvement in post-launch support and user training.

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Industry Experience

HT Visions has demonstrated strong expertise in the Arts, Entertainment & Music and Financial Services industries. Clients in the music sector praised their ability to enhance user experiences through thoughtful UX/UI design, leading to greater engagement. In financial services, their custom web development resulted in significant increases in website traffic and client satisfaction. Overall sentiment is highly positive, with clients noting HT Visions' technical proficiency, responsiveness, and creativity as key strengths, making them a solid choice for projects in these fields.
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Financial services Arts, entertainment & music

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients have highlighted HT Visions' competitive pricing and strong value for money, with one reviewer noting that their pricing fit the budget and offered good value for the cost. Another client emphasized the impressive outcomes achieved, including increased engagement and improved client satisfaction, which further justified the investment. Overall, the sentiment reflects satisfaction with the balance between cost and the quality of services provided, though suggestions for additional post-launch support were noted.
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Your Service VA

5.0 2 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Clovis, NM

Services provided

10% Call Center Services

50% Back Office Outsourcing

10% Customer Service Outsourcing +3

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

10% Sales Outsourcing

Focus Areas

20% Answering services

40% Inbound appointment scheduling

40% Virtual receptionist

Your Service VA is a virtual assistance company specializing in appointment scheduling services. According to feedback, 100% of reviewers, including an executive from American Mane, report satisfaction with their timely delivery and value for cost. The company is praised for meeting expectations and maintaining effective communication through email and messaging apps.

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$80 Best for small agencies needing a basic dialer $140 Best for growing B2B companies $250 Best for enterprise teams with high-volume

Smart Dialer for Telemarketing (multi-line)
Maximize your outreach with our professional dialer management and cold calling operations. We set up, optimize, and run your automated dialing system to ensure a steady stream of outbound calls, clean data tracking, and higher connection rates with your target leads.
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Origen BPO

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Medellín, Colombia

Services provided

30% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +3

15% Sales Outsourcing

10% Recruiting

10% Staffing

Focus Areas

30% Answering services

35% Inbound appointment scheduling

35% Virtual receptionist

Origen BPO is a provider of Contact Center Services, specializing in customer support and telephonic assistance. Their customer service center has helped improve client perceptions, with 100% of the feedback affirming satisfaction with their call handling and customer care services. The company is noted for its effective communication and close client relationships.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for IT Consulting Firm
5.0 — Origen BPO provides ongoing customer support services for an IT consultant firm. Read more
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Industry Experience

Origen BPO has demonstrated a strong capability in the business services sector, particularly in IT consultancy and customer support. Clients highlight their effective help desk operations and noticeable improvements in client perception. The feedback indicates a reliable partnership, characterized by attentive communication and high-quality service delivery. Overall, the sentiment is positive, suggesting that Origen BPO is well-suited for businesses seeking robust customer support solutions.
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Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Origen BPO is recognized for delivering good value for money, as reflected in client feedback. A CEO of an IT consulting firm noted that their customer support operations have significantly improved over the years, emphasizing the effectiveness of Origen BPO's services. Clients appreciate the reliability and quality of work, with one stating that 'the work is done correctly' and expressing satisfaction with the overall service, indicating a strong alignment between cost and value.
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Numa

5.0 5 reviews

Undisclosed

Undisclosed

10 - 49

Oakland, CA

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Sales Outsourcing

Focus Areas

50% Answering services

50% Virtual receptionist

Numa, a communications solutions provider, offers services that enhance customer interaction through features like text messaging from business landlines and automated voicemail responses. Across various reviews, clients commend Numa for exceptional customer service and efficiency, with 100% of reviews highlighting their responsiveness and ease of integration. The solutions effectively address missed communications, leading to improved customer satisfaction and operational efficiency.

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Reviews mention Puts the customer first
Numa consistently prioritizes client needs, as evidenced by their proactive customer service and tailored solutions. One client noted their seamless process and effective real-time communication, which allowed for immediate problem resolution during an after-hours emergency. Another praised Numa's commitment, stating they 'care about their clients' and are open to feedback for improvement. Overall, clients express high satisfaction with Numa's dedication to enhancing their operations and responsiveness.

Virtual Receptionist Service for Property Management

5.0 Feb 25, 2020

The set-up has also allowed me to respond to leasing inquiries from prospects in a timely manner. That ensures that we don’t lose any prospective clients, which has been critical for our business. They’re terrific because they go above and beyond with their customer service. I haven’t had any issues with them whatsoever.
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Industry Experience

Numa has demonstrated expertise across various industries, including beauty, retail, real estate, hospitality, and the arts. Clients commend Numa for enhancing customer communication, improving service efficiency, and providing seamless integration of their solutions. Overall sentiment is positive, with notable strengths in responsiveness, customer service, and innovative technology. Numa is particularly well-suited for businesses seeking to improve customer engagement and manage high call volumes effectively.
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Real estate Hospitality & leisure Beauty & Cosmetics Retail Arts, entertainment & music

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Average Project Cost Breakdown

Less than $10,000 (5)

What Clients Have Said
Clients consistently express satisfaction with Numa's cost-effectiveness and value for money, noting that the service significantly enhances communication without the need for additional staffing. For instance, a manager from a student housing facility mentioned spending approximately $150 monthly for seamless call handling, which proved invaluable during after-hours emergencies. Moreover, a restaurant manager highlighted the service's ability to respond to customer inquiries efficiently, thus reducing labor costs. Overall, clients appreciate the combination of affordability and high-quality service.
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Washington, District of Columbia (1) Kansas City, Missouri (1) Pasadena, California (1) Portland, Oregon (1) Virginia Beach, Virginia (1)

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ALPHA BPO Corp

5.0 3 reviews

$5,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

20% Call Center Services

30% Customer Service Outsourcing

25% Back Office Outsourcing +2

15% IT Managed Services

10% Digital Strategy

Focus Areas

30% Answering services

50% Inbound appointment scheduling

20% Virtual receptionist

ALPHA BPO Corp is a distinguished provider of Contact Center Services, specializing in both Inbound and Outbound Call Center solutions. They consistently receive positive feedback, with clients noting an 80% increase in productivity and substantial cost savings. Reviewers frequently highlight their impressive industry expertise and efficient customer service, emphasizing their role as a partner rather than just a vendor.

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Reviews mention Experienced
Client feedback indicates a highly positive sentiment regarding ALPHA BPO Corp's experience and service delivery. One IT Director noted their 'deep industry experience' and the impressive implementation of services, which led to an 80% increase in productivity and a 50% reduction in costs. The workflow effectiveness was rated as 'A+', further emphasizing the professional competence and operational efficiency demonstrated by ALPHA BPO Corp.

Customer Support for Internet Service Provider

5.0 Jan 18, 2022

We're impressed with their deep industry experience and how expertly they delivered their services. The experience and how well the service was implemented.
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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Internet Service Provider
5.0 — An internet service provider engaged with ALPHA BPO LLC for their 24/7 customer and IT support services. The team was highly trained to handle customer concerns and remedy issues. Read more
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Industry Experience

ALPHA BPO Corp has received positive feedback primarily in the IT Services and Software industries. Clients from IT Services noted enhanced productivity and cost reduction, while Software industry clients praised their call center services for responsiveness during high-demand periods. Overall, ALPHA BPO is recognized for its industry expertise, effective project management, and a partnership approach that fosters business improvement, making them a strong candidate for companies seeking outsourced customer support and technical services.
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IT Services Software

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive ALPHA BPO Corp as providing excellent value for money, with feedback highlighting significant cost reductions and improved productivity. One client reported a 50% decrease in costs while increasing productivity by 80%. Another client noted an investment of $20,000–$30,000, praising the efficiency and partnership-like approach of ALPHA BPO. Overall, the sentiment reflects satisfaction with their pricing relative to the quality of service delivered.
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Fusion Global Services

4.0 1 review

$1,000+

< $25 / hr

50 - 249

6th Of October, Egypt

Services provided

25% Call Center Services

30% Customer Service Outsourcing

25% Back Office Outsourcing +2

10% Business Consulting

10% Sales Outsourcing

Focus Areas

50% Answering services

30% Inbound appointment scheduling

20% Virtual receptionist

Fusion Global Services specializes in Contact Center Services and Customer Support Services, offering outsourced call center solutions such as Inbound and Outbound Call Center support. Reviews highlight their flexibility and partnership approach, with 100% of clients appreciating their adaptability and client-centric mindset. Clients commend their quality assurance and proactive communication, although some suggest further enhancement of reporting tools.

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0 of 1 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Service Outsourcing for Shipping & Delivery Company
4.0 — A shipping and delivery company hired Fusion Global Services for their call center services. They serve as an outsourced extension of the company, and they provide delivery and order support. Read more
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Industry Experience

Fusion Global Services has received positive feedback primarily from the IT Services industry, particularly in logistics and shipping. Clients appreciate their flexibility, partnership approach, and commitment to quality in outsourced call center services. Their adeptness in adapting to client needs and providing comprehensive support has been noted as a significant strength. Overall sentiment is favorable, indicating that they are well-suited for businesses seeking reliable and responsive outsourcing solutions within the IT and logistics sectors.
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IT Services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have noted that Fusion Global Services offers flexible pricing structures that cater to specific project needs, enhancing overall value for money. One client highlighted their partnership approach, stating, "They don’t propose for the cost, and they always have your best interests in mind." Another emphasized their agility in adapting to client requirements, indicating satisfaction with the investment of approximately $97,400. Overall, sentiment reflects a strong alignment between cost and value delivered.
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Helpt

5.0 1 review

$1,000+

Undisclosed

10 - 49

Irvine, CA

Services provided

25% Call Center Services

50% IT Staff Augmentation

25% Customer Service Outsourcing

Focus Areas

45% Answering services

50% Virtual receptionist

5% Inbound appointment scheduling

Helpt provides Contact Center Services, specializing in Customer Support Services, including after-hours Phone Support and Call Handling. Clients appreciate their effective call screening, with 90% of non-emergency calls being managed efficiently. Reviews highlight their professionalism, timely response, and positive culture, with no noted areas for improvement, indicating a strong customer service ethos.

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1 of 1 Answering services reviews is 5 stars

1 new review for Answering services in past 6 months

Less than $10,000 avg. project cost

Answering services Experience

Helpt's Answering services have received overwhelmingly positive feedback, with 100% of reviewers expressing satisfaction. Clients highlight the company's effective call screening, which allows 90% of non-emergency calls to be managed efficiently, thus enhancing overall operational efficiency. The professionalism and friendliness of the staff are frequently praised, along with seamless implementation and responsive communication. No negative feedback has been reported, indicating a strong alignment with client needs and expectations.
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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Nonemergency Call Support for POS Software Firm
5.0 — Helpt provides call center services for a POS software provider seven days a week. They handle after-hours, non-emergency support calls and forward emergency calls to the client's team. Read more
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Industry Experience

Helpt has demonstrated expertise primarily in the POS software industry, successfully managing after-hours support and ensuring effective call screening. Clients praised their responsiveness, friendly staff, and seamless implementation process, highlighting a strong cultural fit and excellent value for cost. Overall sentiment is highly positive, indicating that Helpt is well-suited for organizations seeking reliable customer support solutions, particularly in technology-related sectors.
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Other industries

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kTech Solutions

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

20% Call Center Services

30% Customer Service Outsourcing

10% Sales Outsourcing +8

5% Accounting

5% Back Office Outsourcing

5% CRM Consulting and SI

5% Graphic Design

5% Logo

5% UX/UI Design

5% Web Design

5% Web Development

Focus Areas

20% Answering services

55% Inbound appointment scheduling

25% Virtual receptionist

kTech Solutions is a contact center services provider, excelling in appointment setting, lead generation, and live transfers. The company has received overwhelmingly positive feedback, with clients highlighting their punctuality, effective communication, and cost efficiency. Approximately 100% of reviewers praised their on-time delivery and project management skills.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

B2B Call Center Services for BPO Company
5.0 — kTech Solutions provides ongoing B2B call center services for a BPO company. They're responsible for assigning teams to work on the client's projects. Read more
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Industry Experience

kTech Solutions has proven expertise in the financial services industry, excelling in lead generation, appointment setting, and client engagement for businesses like Masada Funding LLC. Clients commend their strong work ethic, timely project delivery, and responsive communication. The overall sentiment reflects high satisfaction with their cost-effective solutions and cultural alignment, making kTech Solutions a strong candidate for companies within the financial sector seeking reliable outsourcing support.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently praised kTech Solutions for their competitive pricing and excellent value for money. One CEO noted that the company's pricing fit their budget while emphasizing the 'good value for cost' and 'A+ performance' provided throughout their collaboration. The emphasis on timely delivery and responsiveness further reinforces the positive sentiment regarding their overall cost-effectiveness, making them a reliable choice for businesses seeking quality services at reasonable rates.
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Hefei Wisfly Information Technology Co., Ltd.

4.5 1 review

$1,000+

< $25 / hr

50 - 249

Hefei Shi, China

Services provided

40% Call Center Services

25% Custom Software Development

25% IT Managed Services +1

10% Customer Service Outsourcing

Focus Areas

100% Answering services

Hefei Wisfly Information Technology Co., Ltd. is a digital processing company specializing in page editing, typesetting, and data conversion services. Overall, the feedback is positive, highlighting a 23% cost reduction, improved quality, and impressive project management. However, 100% of the reviews mention the need for improved team stability.

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Industry Experience

Hefei Wisfly Information Technology Co., Ltd. has demonstrated expertise primarily in the publishing industry, providing services such as page editing, typesetting, and data conversion. Client feedback highlights their strengths in cost-effectiveness, quality improvement, and project management. Notably, their digital processing capabilities and intellectual property have significantly impacted publishers by enhancing journal indexing. While their service has been praised, there are concerns about team stability. Overall, they are a strong fit for companies in the publishing sector.
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Publishing

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Average Project Cost Breakdown

$10,000,000 + (1)

What Clients Have Said
Clients have reported that Hefei Wisfly Information Technology Co., Ltd. offers competitive pricing, with one client noting costs were 23% lower than expected. This positive sentiment is reinforced by improved quality outcomes, as evidenced by the indexing of four journals by SCI. Overall, the company is perceived to deliver good value for money, although clients have pointed out the need for improved team stability.
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