Top Small Business Answering Services
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Featured
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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
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See all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
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UndisclosedUndisclosed50 - 249Marina del Rey, CA
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See all 5 projectsXync Inc. is a company specializing in Contact Center Services, including telephonic support and customer care services, highly praised for its responsive project management and consistent delivery. Approximately 90% of feedback reflects satisfaction with their approach, particularly in lead generation and social media marketing efforts, though some suggest enhancements in lead follow-up consistency.
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$1,000+< $25 / hr10 - 49Udaipur, India
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See all 2 projectsDatum Decipher Analytics Private Limited is an IT and technical back-office support company specializing in software maintenance, infrastructure monitoring, and QA testing. With 100% positive feedback, clients commend their proactive approach, adaptability, and effective project management. Reviewers particularly appreciate their foresight in suggesting improvements and their ability to integrate seamlessly with internal teams.
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$1,000+< $25 / hr2 - 9
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See all 3 projectsAxcim Business Solutions is a financial and HR outsourcing company known for their exceptional service delivery and effective project management. Their expertise and innovative solutions have led to significant operational improvements for clients, with 100% of reviews noting timely deliverables and positive outcomes, particularly in financial and HR management. Additionally, their flexibility and strong communication are consistently praised.
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$1,000+< $25 / hr10 - 49Davao City, Philippines
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See all 6 projectsKonnektors is a company specializing in Contact Center Services with a strong focus on appointment setting and telephonic support. They have earned positive feedback for their customer-friendly approach, with clients praising their flexibility and effective communication. Approximately 90% of reviewers appreciated their smooth workflow and personal outreach, indicating high satisfaction with their Customer Support Services.
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$5,000+$150 - $199 / hr10 - 49Arden Hills, MN
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See all 2 projectsAspireSix is a marketing agency offering services such as SEO strategy, website management, and virtual marketing assistance. They have received 100% positive feedback from clients, who commend their cultural alignment, effective communication, and ability to exceed expectations in delivering marketing solutions. Both reviewers highlighted the company’s attentive and collaborative approach as a significant strength.
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$1,000+< $25 / hr2 - 9Manhattan Beach, CA
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See all 2 projects89Bots.com is a chatbot development company specializing in customer support automation. They are praised for their modern vision and efficient project management, delivering a working prototype within two weeks. Reviewers highlight their transparent communication and effectiveness, with no negative feedback reported. This track record suggests a 100% satisfaction rate among clients.
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Undisclosed< $25 / hr2 - 9Redding, CA
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See all 1 projectsVirtual Legacy Partner specializes in virtual assistant services, particularly excelling in aiding acquisition tasks for consulting firms. Reviews highlight their exceptional communication and cultural fit, with 100% of feedback emphasizing timely delivery and impressive service. Clients report exceeding expectations, notably in discovering valuable acquisition opportunities.
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Undisclosed$25 - $49 / hr10 - 49Harlow, England
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See all 1 projectsMedical PA is a Contact Center Services provider specializing in customer support services, particularly managing inbound call center operations for medical clinics. The feedback highlights that 100% of reviewers appreciate their professionalism and time-saving benefits. However, a minor issue noted by some patients is the call transfer process, which occasionally results in unanswered calls.
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UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
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BPM CONSULTING SAS is a call center company. They are located in Bogotá, Colombia, and their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Johannesburg, South Africa
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Launched in 2008, DSG is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and E-Commerce Development.
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$10,000+Undisclosed2 - 9Sofia, Bulgaria
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See all 2 projectsPowerSellers specializes in Contact Center Services, focusing on lead generation and customer relationship management. The company has successfully contacted 57% more clients and generated 72% more leads annually. Their commitment to customer support and responsiveness is highlighted by their availability and proactive approach, although there is room for improvement in patience during peak times.
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$10,000+$50 - $99 / hr10 - 49Hyderabad, India
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See all 3 projectsCovent Informatics is a web solutions and PC solutions provider, renowned for developing systems like inventory, sales, purchase, and warehouse management. Client reviews highlight their cost-effectiveness and strong project management, with 100% of reviews emphasizing increased productivity and efficiency. Notably, there were no negative reviews, demonstrating overall client satisfaction.
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$10,000+< $25 / hr50 - 249Lahore, Pakistan
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TeloSolution, a call center, is based in Lahore, Pakistan and Lahore, Pakistan. Launched in 2017, the team focuses on Call Center Services and Back Office Outsourcing.
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$50,000+< $25 / hr10,000+Santa Monica, CA
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TaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing.
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$5,000+$50 - $99 / hr250 - 999Bengaluru, India
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Cimmons Integrated Services Private Limited is a call center. The Bengaluru, India-based firm was established in 2020. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9
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See all 1 projectsApex Global is a company specializing in Contact Center Services, offering both inbound and outbound call center solutions along with digital marketing expertise. The reviews highlight their in-depth knowledge and innovative approach, with 100% positive feedback regarding their capability to generate high-quality leads and manage projects effectively. Key services include Customer Support Services and Telemarketing Services.
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$1,000+$25 - $49 / hr250 - 999Lagos, Nigeria
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See all 1 projectsOutcess Solutions provides call management services and customer service analytics. Their ability to handle over 200 weekly calls, ensure efficient communication, and deliver detailed analytics reports has been highlighted positively. Clients are particularly impressed by their adeptness in remote work and the professional handling of customer inquiries, which directly led to increased walk-in patients and booked appointments.
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$1,000+< $25 / hr10 - 49Sarajevo, Bosnia and Herzegovina
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See all 2 projectsEGA Connect is an IT support and consulting company known for providing 24/7 technical support using Centric Software, specifically for photography services on cruise lines. Reviewers highlight their flexibility, responsiveness, and excellent service, with 100% of feedback being positive about their knowledge and quick issue resolution, although communication could be improved.
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$10,000+< $25 / hr1,000 - 9,999Hoang Mai, Vietnam
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Pure Moderation is a Customer Service Outsourcing company. Launched in 2006, the agency focuses on Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999
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SignMore, a call center company, was launched in 2022. The midsize team specializes in Call Center Services and Sales Outsourcing.
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$25,000+< $25 / hr10,000+Los Angeles, CA
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VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Noida, India
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See all 1 projectsNoida Exim Noida Exim offers comprehensive Contact Center Services, including Inbound and Outbound Call Center operations and Customer Support Services. Reviews consistently highlight the company's effective workflow, reliable support team, and successful resolution of customer queries, indicating a strong potential fit for businesses seeking efficient call center solutions.
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UndisclosedUndisclosed1,000 - 9,999Winchester, VA
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Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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$10,000+$25 - $49 / hr1,000 - 9,999Kakkanad, India
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Founded in 2002, Aabasoft, a large call center service, is in Kakkanad, India. Their team offers Call Center Services and cloud consulting & SI.
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$1,000+< $25 / hr50 - 249Nairobi, Kenya
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C&R Group, a phone answering service, was established in 1986. The team offers Call Center Services and is located in Nairobi, Kenya and Kampala, Uganda.
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UndisclosedUndisclosed250 - 999Balaclava, Australia
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Away Digital Teams is a Balaclava, Australia-based Back Office Outsourcing company. Established in 2016, the team offers Back Office Outsourcing and IT staff augmentation.
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$1,000+< $25 / hr250 - 999Chennai, India
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Launched in 2009, ISPL Support Services is a midsize Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Hyderabad, India
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HRH Next Services Pvt. Ltd. Is an answering service. Launched in 2007, their team offers Call Center Services and Customer Service Outsourcing.
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$250,000+< $25 / hr1,000 - 9,999Lahore, Pakistan
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Abacus Outsourcing is a call center company. Based in Lahore, Pakistan and London, England, their team provides Call Center Services and Business Consulting.
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Undisclosed$25 - $49 / hr1,000 - 9,999Seoul, South Korea
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Digital Hearts Co., Ltd., a Translation company, was founded in 2001. The company offers Translation and Call Center Services.
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$1,000+$100 - $149 / hr50 - 249Banyo, Australia
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Imperatif Call Centre Partners, an answering service, is in Banyo, Australia. The team focuses on Call Center Services and Direct Marketing.
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$75,000+$50 - $99 / hr250 - 999Kolkata, India
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CogentHub Pvt. Ltd. Is a phone answering service located in Kolkata, India. They specialize in Call Center Services and Customer Service Outsourcing and were established in 2016.
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UndisclosedUndisclosed10,000+Paris, France
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Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Mentor, OH
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Ver-A-Fast is a call center. They focus on Call Center Services and Customer Service Outsourcing and were established in 1976. The agency is in Mentor, Ohio.
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UndisclosedUndisclosed1,000 - 9,999Farmers Branch, TX
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Answering service Telvista was launched in 1997. The company specializes in Call Center Services and Sales Outsourcing, and is large.
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$1,000+< $25 / hr1,000 - 9,999Charlottetown, Canada
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Customer Service Outsourcing company Advantage Communications is in Charlottetown, Canada and Kingston, Jamaica. The team provides Customer Service Outsourcing and IT managed services.
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$100,000+< $25 / hr250 - 999Gafoornagar, India
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Phone answering service Voip Office is headquartered in Gafoornagar, India. They provide Call Center Services and Business Consulting and were founded in 2010.
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UndisclosedUndisclosed1,000 - 9,999American Fork, UT
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ROI CX Solutions is a call center service. Founded in 2008, their team focuses on Call Center Services and Back Office Outsourcing.
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$1,000+Undisclosed10,000+Thane, India
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EOSGlobe, a call center company, was established in 2003. Based in Thane, India and Lewes, Delaware, the team focuses on Call Center Services and Business Consulting.
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$10,000+Undisclosed50 - 249San Jose, CA
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Ozonetel Communications is a San Jose, California-based phone answering service. Their services include Call Center Services and CRM consulting and SI.
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Undisclosed< $25 / hr2 - 9
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See all 3 projectsEco Software Solutions LLC is purported to offer Contact Center Services, including Customer Support and Telephonic Support. However, a review indicates a negative experience, with accusations of fraudulent behavior and misrepresentation. This suggests potential concerns regarding their authenticity and reliability in delivering legitimate customer service solutions.
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$5,000+< $25 / hr250 - 999Durrës, Albania
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See all 1 projectsClimbia BPO offers Contact Center Services, including Customer Support Services, with a focus on both Inbound and Outbound Call Center operations. Reviews highlight their proficiency in handling calls with excellent English skills and a dedicated support manager, ensuring high-quality service. The company's rigorous hiring process and experienced team are praised as distinguishing factors.
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Undisclosed$50 - $99 / hr10 - 49Horsham, England
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Founded in 2017, Hero PA is an answering service company. The team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Canton, OH
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SupportSave, an answering service company, was launched in 2004. The large team focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Vaughan, Canada
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3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Dehiwala-Mount Lavinia, Sri Lanka
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Konnect BPO Technologies (PVT)Ltd is a midsize call center service in Dehiwala-Mount Lavinia, Sri Lanka. The team offers Call Center Services and Customer Service Outsourcing.
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$5,000+Undisclosed10 - 49Melbourne, Australia
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LeadCallers is an answering service. Their team is located in Melbourne, Australia and focuses on Call Center Services and Sales Outsourcing.
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$10,000+$25 - $49 / hr1,000 - 9,999Surry Hills, Australia
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Unity4 is a call center. The Surry Hills, Australia-based team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249
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Answer Tenant is a call center service. Located in Sheridan, Wyoming, the agency provides Call Center Services and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed250 - 999El Nozha, Egypt
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Elevate Holding is a telephone answering service founded in 2018. The team provides Call Center Services and HR Outsourcing.
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Top 15 Answering Service for Small Business
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
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39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services50% Answering services75% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.4/40.018.6/20 Reviews9.4/10 Clients & Experience9.3/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+< $25 / hr250 - 999Warszawa, Poland
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Call Center Services100% Answering services70% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services45% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services33% Answering services90% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.7/40.018.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
15% Call Center Services50% Answering services85% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.6/40.017.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Answering services70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
36.1/40.017/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
45% Call Center Services30% Answering services55% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
39.2/40.020/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.8/40.018.2/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services33% Answering services50% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.7/40.018/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
35.6/40.018.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Call Center Services20% Answering services70% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.4/40.015.8/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services75% Answering services40% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.7/40.018.2/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
30% Call Center Services45% Answering services70% Other -
$1,000+< $25 / hr10 - 49Manila, Philippines
Ability to deliver
35.9/40.018.4/20 Reviews9.8/10 Clients & Experience7.7/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.9/40.016.6/20 Reviews7.2/10 Clients & Experience8.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.017/20 Reviews10/10 Clients & Experience4.7/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
34.1/40.017.2/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services90% Answering services75% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
52% Call Center Services100% Answering services48% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services33% Answering services80% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Answering services30% Other -
$1,000+Undisclosed1,000 - 9,999Auckland, New Zealand
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services15% Answering services80% Other -
$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Ability to deliver
33.6/40.018.6/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
30% Call Center Services65% Answering services70% Other
Latest Answering Services Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
