Top Small Business Answering Services
814 Companies
Top Answering Service for Small Business
Sponsored
-
Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
Reviews mention Helpful
VoiceNation has received positive feedback for their attentive and helpful service. Clients appreciate features like the customizable scripting tool, which allows for tailored responses to prospective tenants. One client noted the effectiveness of live operators over voicemail options, citing the team's dedication to resolving initial setup issues promptly. Overall, the sentiment reflects satisfaction with the service's reliability and the support provided, indicating a strong fit for businesses needing responsive communication solutions.-
Answering Services for Property Rental Company
4.0 May 17, 2017We set everything up, and Voice Nation's team was extremely attentive and very helpful. They gave us great advice from the beginning. We tested it and found a problem in the beginning, and they worked diligently to get it fixed.
Read Full Review
Was this helpful?
18 of 50 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 50 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
View projects from:
Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1) -
-
UndisclosedUndisclosed10 - 49Chester, England
Services provided
100% Call Center ServicesFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingCall center company Daktela UK is located in Chester, England and Winnersh, England. Founded in 2005, the team specializes in Call Center Services.
Read more -
$1,000+< $25 / hr10,000+Cairo, Egypt
Services provided
50% Call Center Services25% Customer Service Outsourcing10% Back Office Outsourcing +35% Business Consulting5% HR Consulting5% Sales OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingMajorel Egypt is a call center service. Their team is located in Cairo, Egypt. The agency focuses on Call Center Services and Customer Service Outsourcing.
Read more -
$5,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Services provided
24% Call Center Services46% Customer Service Outsourcing30% Back Office OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingCustomer Service Outsourcing company Bellsystem24-HoaSao is headquartered in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. Their services include Customer Service Outsourcing and Back Office
Read more -
$10,000+$50 - $99 / hr50 - 249Brighton, England
Services provided
40% Call Center Services40% Sales Outsourcing20% Customer Service OutsourcingFocus Areas
40% Answering services60% Inbound appointment schedulingAnswering service company The Telemarketing Company is based in Brighton, England. The team focuses on Call Center Services and Sales Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
50% Answering services50% Virtual receptionistZventus is an answering service. The midsize Los Angeles, California-based team specializes in Call Center Services and Sales Outsourcing. The firm was established in 2016.
Read more -
$1,000+< $25 / hr50 - 249Noida, India
Services provided
40% Call Center Services20% Back Office Outsourcing15% Business Consulting +215% Search Engine Optimization10% Customer Service OutsourcingFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistAscentBPO is a call center company. Established in 2013, the agency is based in Noida, India. Their services include Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Services provided
49% Call Center Services51% Customer Service OutsourcingFocus Areas
100% Answering servicesInsight Customer Call Solutions ltd. Is a Customer Service Outsourcing company. They were launched in 2004 and focus on Customer Service Outsourcing and Call Center Services.
Read more -
$1,000+Undisclosed10 - 49Reno, NV
Services provided
64% Call Center Services16% Sales Outsourcing10% Business Consulting +110% Marketing StrategyFocus Areas
100% Answering servicesFront Office Staff-Reno is a call center service. They are headquartered in Reno, Nevada and have small team. They provide Call Center Services and Sales Outsourcing.
Read more -
$10,000+< $25 / hr1,000 - 9,999Newmarket, Canada
Services provided
25% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +410% Corporate Training & Coaching10% Sales Outsourcing5% AI Development5% Other Application DevelopmentFocus Areas
100% Answering servicesLarge Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Multan, Pakistan
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesICT Innovation is an answering service launched in 2007. The firm focuses on Call Center Services.
Read more -
Undisclosed< $25 / hr10 - 49
Services provided
70% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
10% Answering services80% Virtual receptionist10% Inbound appointment schedulingSee all 1 projectsBerkshire Receptionists is a company specializing in Contact Center Services, particularly offering Customer Support Services such as Inbound Call Center and Phone Support. Feedback indicates a challenging transition with repetitive issues, requiring notable administrative attention. Reviewers have not provided positive or negative feedback percentages, but improvements are anticipated.
0 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, client feedback for Berkshire Receptionists has highlighted challenges in service delivery, particularly in the transition from a prior provider. One client noted significant administrative burdens due to repetitive issues, indicating a need for improved project management. Despite these concerns, there is a willingness to reassess the company's performance, as one reviewer stated they would update their feedback if service improved. Overall sentiment suggests a cautious optimism for future enhancements.Was this helpful?
Industry Experience
Berkshire Receptionists has garnered feedback primarily from the healthcare industry, highlighting their role in providing answering services. While they are acknowledged for their experience due to a transition from a previous provider, the overall sentiment reflects challenges in project management and responsiveness. Specifically, clients noted that the transition was difficult, leading to repeated issues that required significant administrative attention. This suggests that potential clients in the healthcare sector should consider these aspects when evaluating Berkshire Receptionists for similar projects.
Read All ReviewsSelect Industry to see insights
HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express mixed sentiments regarding the cost and value for money of Berkshire Receptionists. Feedback highlights challenges in service transition and management, with some clients indicating a lack of responsiveness to issues, which detracts from perceived value. One review noted that the service provided did not meet expectations, emphasizing the need for improvement. Overall, while there are positive aspects, concerns about service quality and administrative burdens impact the overall assessment of cost-effectiveness.Was this helpful?
-
UndisclosedUndisclosed250 - 999Buenos Aires, Argentina
Services provided
20% Call Center Services40% Customer Service Outsourcing40% Sales OutsourcingFocus Areas
100% Answering servicesCustomer Service Outsourcing company Grupo PYD is headquartered in Buenos Aires, Argentina. Their services include Customer Service Outsourcing and Sales Outsourcing.
Read more -
$1,000+< $25 / hr1,000 - 9,999Ho Chi Minh, Vietnam
Services provided
28% Call Center Services27% Customer Service Outsourcing15% Back Office Outsourcing +410% Finance & Accounting Outsourcing (FAO)10% IT Strategy Consulting5% HR Consulting5% RecruitingFocus Areas
100% Answering servicesTHIENTU CO.,LTD is a large Ho Chi Minh, Vietnam-based phone answering service. The team provides Call Center Services and Customer Service Outsourcing.
Read more -
$10,000+< $25 / hr1,000 - 9,999Bogotá, Colombia
Services provided
37% Call Center Services25% Customer Service Outsourcing13% Back Office Outsourcing +213% Staffing12% HR ConsultingFocus Areas
67% Answering services33% Inbound appointment schedulingCall center Outsourcing S.A.S BIC specializes in Call Center Services and Customer Service Outsourcing. They are based in Bogotá, Colombia and Bogotá, Colombia.
Read more -
$25,000+< $25 / hr10,000+cairo, Egypt
Services provided
60% Call Center Services10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +310% HR Consulting5% HR Outsourcing5% RecruitingFocus Areas
50% Answering services40% Inbound appointment scheduling10% Virtual receptionistXceed is a large call center service founded in 2001. Their team focuses on Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr1,000 - 9,999El Paso, TX
Services provided
21% Call Center Services25% Finance & Accounting Outsourcing (FAO)19% Back Office Outsourcing +315% Business Consulting10% Customer Service Outsourcing10% Financial ConsultingFocus Areas
100% Answering servicesDatamark, a Finance & Accounting Outsourcing (FAO) company, was established in 1989. The agency provides Finance & Accounting Outsourcing (FAO) and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Stockton-on-Tees , England
Services provided
52% Call Center Services25% Customer Service Outsourcing23% Back Office OutsourcingFocus Areas
100% Answering servicesLemon Contact Centre, a telephone answering service, is located in Stockton-on-Tees , England. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Wokingham , England
Services provided
70% Call Center Services20% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
80% Answering services10% Inbound appointment scheduling10% Virtual receptionistThe Answer Centre is an answering service. The Wokingham , England-based team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Istanbul, Türkiye
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesEstablished in 2016, Nolto Teknoloji Anonim Sirketi is a call center company. The team specializes in Call Center Services.
Read more -
$1,000+Undisclosed10 - 49Bend, OR
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesCentratel Answering Service, a call center service, is based in Bend, Oregon. Established in 1984, the team offers Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Drayton Valley, Canada
Services provided
75% Call Center Services25% Customer Service OutsourcingFocus Areas
70% Answering services15% Inbound appointment scheduling15% Virtual receptionistIntercon Messaging Inc. Is a call center company. They were launched in 1996, and their services include Call Center Services and Customer Service Outsourcing.
Read more -
Undisclosed$50 - $99 / hr50 - 249Khanammet, India
Services provided
20% Call Center Services20% Email Marketing20% Marketing Strategy +220% Mobile App Development20% Other Digital MarketingFocus Areas
100% Answering servicesOffice24by7 is a Marketing Strategy company. Established in 2009, the team focuses on Marketing Strategy and Email Marketing.
Read more -
$1,000+< $25 / hr250 - 999Dumaguete, Philippines
Services provided
60% Call Center Services20% Back Office Outsourcing15% Customer Service Outsourcing +32% Finance & Accounting Outsourcing (FAO)2% Social Media Marketing1% TranscriptionFocus Areas
50% Answering services30% Virtual receptionist20% Inbound appointment schedulingSophi Outsourcing is a call center. The team focuses on Call Center Services and Back Office Outsourcing and is based in Dumaguete, Philippines and Cebu City, Philippines.
Read more -
$1,000+$25 - $49 / hr10 - 49Harlow, England
Services provided
80% Call Center Services20% Back Office OutsourcingFocus Areas
80% Answering services20% Virtual receptionistEstablished in 2004, Zebra Connexions Ltd is an answering service. The small team specializes in Call Center Services and Back Office Outsourcing.
Read more -
$50,000+< $25 / hr1,000 - 9,999Riyadh, Saudi Arabia
Services provided
40% Call Center Services15% HR Outsourcing15% Recruitment Process Outsourcing +310% Back Office Outsourcing10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
80% Answering services20% Inbound appointment schedulingExcellent Solutions is a large call center company headquartered in Riyadh, Saudi Arabia. Their services include Call Center Services and HR Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Dunwoody, GA
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesCourtesy Connection is a call center established in 2018. The team offers Call Center Services.
Read more -
$5,000+$50 - $99 / hr1,000 - 9,999Bengaluru, India
Services provided
30% Call Center Services35% Business Consulting35% Custom Software DevelopmentFocus Areas
35% Answering services40% Inbound appointment scheduling25% Virtual receptionistSee all 1 projectsTransact Global offers a range of services, including Contact Center Services and Telemarketing Services, with a focus on Outbound Call Center activities. Clients have praised Transact Global for their high-quality services, timely delivery, and alignment with company values, making them a suitable choice for businesses seeking effective customer support solutions.
-
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
50% Call Center Services10% Customer Service Outsourcing10% Direct Marketing +310% Event Marketing10% Market Research10% Public RelationsFocus Areas
100% Answering servicesCATI call center is an answering service company. Launched in 2011, the team offers Call Center Services and Event Marketing. The company is in Kyiv, Ukraine and Monks Risborough, England.
Read more -
$1,000+Undisclosed250 - 999Bethpage, NY
Services provided
35% Call Center Services65% Customer Service OutsourcingFocus Areas
100% Answering servicesFounded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Kharkiv, Ukraine
Services provided
60% Call Center Services30% Sales Outsourcing10% Customer Service OutsourcingFocus Areas
80% Answering services20% Virtual receptionistOnlineMarket is a phone answering service. Headquartered in Kharkiv, Ukraine and Poltava, Ukraine, the company specializes in Call Center Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
75% Call Center Services15% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistLaunched in 1989, Answering365 is a phone answering service. In Los Angeles, California, the team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr250 - 999
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
30% Answering services50% Inbound appointment scheduling20% Virtual receptionistSee all 3 projectsGetCallers offers Contact Center Services, specifically focusing on real estate cold calling and telemarketing services. Feedback indicates that GetCallers provides quality service at competitive rates, leading to increased client acquisition. The company is praised for exceeding expectations and delivering comprehensive solutions efficiently through effective communication.
-
$1,000+< $25 / hr250 - 999București, Romania
Services provided
30% Call Center Services30% Customer Service Outsourcing15% IT Managed Services +310% Back Office Outsourcing10% Staffing5% Recruitment Process OutsourcingFocus Areas
75% Answering services25% Inbound appointment schedulingEuroanswer is a telephone answering service. Their team is based in București, Romania and Skopje, North Macedonia and provides Call Center Services and Customer Service Outsourcing.
Read more -
$5,000+< $25 / hr50 - 249Dhaka, Bangladesh
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesIhelpbd is a call center service founded in 2012. The agency offers Call Center Services, and is midsize.
Read more -
$1,000+< $25 / hr50 - 249Tirana, Albania
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Custom Software DevelopmentFocus Areas
75% Answering services25% Inbound appointment schedulingMidsize telephone answering service SIMETRIX SOLUTIONS, is located in Tirana, Albania and Durrës, Albania. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$5,000+$25 - $49 / hr1,000 - 9,999Mira Bhayandar, India
Services provided
65% Call Center Services20% Back Office Outsourcing15% Customer Service OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistEpicenter Technologies is a Mira Bhayandar, India-based answering service. They focus on Call Center Services and Back Office Outsourcing and were launched in 2001.
Read more -
$1,000+< $25 / hr50 - 249San Francisco, CA
Services provided
10% Call Center Services70% Customer Service Outsourcing20% Cloud Consulting & SIFocus Areas
100% Answering servicesHeadquartered in San Francisco, California, 31West Global Services is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and cloud consulting & SI.
Read more -
UndisclosedUndisclosed10 - 49Köln, Germany
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
64% Answering services36% Virtual receptionistTENIOS GmbH is an answering service. The Köln, Germany-based agency was launched in 2001. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+$25 - $49 / hr50 - 249San Diego, CA
Services provided
70% Call Center Services15% Customer Service Outsourcing15% Sales OutsourcingFocus Areas
100% Answering servicesPhone answering service Phone Net is located in San Diego, California. They focus on Call Center Services and Customer Service Outsourcing.
Read more -
Undisclosed< $25 / hr1,000 - 9,999Rogers, AR
Services provided
40% Call Center Services30% Fulfillment20% Warehousing & Distribution +25% Event Marketing5% Marketing StrategyFocus Areas
80% Answering services15% Virtual receptionist5% Inbound appointment schedulingCall center service Shelf Level Retail Solutions focuses on Call Center Services and Fulfillment. They were founded in 2002.
Read more -
Undisclosed< $25 / hr50 - 249
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingFocus Areas
50% Answering services30% Inbound appointment scheduling20% Virtual receptionistTalkAgent is a call center. They were founded in 2007, and their services include Call Center Services and Back Office Outsourcing.
Read more -
$250,000+$100 - $149 / hr1,000 - 9,999
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingCxperts is a large telephone answering service. They specialize in Call Center Services and Back Office Outsourcing and were launched in 2021.
Read more -
UndisclosedUndisclosed10 - 49
Services provided
75% Call Center Services25% Digital StrategyFocus Areas
40% Answering services40% Virtual receptionist20% Inbound appointment schedulingSee all 2 projectsMy Salon Desk provides comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center activities. Reviews highlight their effective handling of phone, text, and email inquiries, thereby increasing client acquisition and revenue for salon and spa businesses. Clients commend their industry-specific expertise and timely project management.
-
$50,000+< $25 / hr250 - 999Edmonton, Canada
Services provided
30% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
57% Answering services29% Virtual receptionist14% Inbound appointment schedulingGlobal Empire Corporation is a Back Office Outsourcing company in Edmonton, Canada. They offer Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr1,000 - 9,999
Services provided
40% Call Center Services20% Back Office Outsourcing20% Web Development +210% AI Development10% Custom Software DevelopmentFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistBack Office Support Services is a large phone answering service launched in 2002. Their services include Call Center Services and Web Development.
Read more -
UndisclosedUndisclosed50 - 249Dhaka, Bangladesh
Services provided
15% Call Center Services20% Back Office Outsourcing20% Custom Software Development +515% Customer Service Outsourcing10% Business Consulting10% Sales Outsourcing5% HR Outsourcing5% RecruitingFocus Areas
67% Answering services33% Inbound appointment schedulingTeleConsult Group (TCG), a software development company, specializes in Custom Software Development and Back Office Outsourcing. The agency is based in Dhaka, Bangladesh.
Read more -
UndisclosedUndisclosed50 - 249Hong Kong Islands, Hong Kong
Services provided
75% Call Center Services15% Unified Communications Consulting & SI10% Cloud Consulting & SIFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingCommPeak, a midsize call center, is headquartered in Hong Kong Islands, Hong Kong. The team focuses on Call Center Services and unified communications consulting & SI.
Read more -
UndisclosedUndisclosed50 - 249Itasca, IL
Services provided
40% Call Center Services30% Custom Software Development20% Business Consulting +110% Customer Service OutsourcingFocus Areas
100% Answering servicesBrown & Joseph, a phone answering service, was launched in 1996. They specializes in Call Center Services and Custom Software Development.
Read more -
$100,000+< $25 / hr50 - 249Ikeja, Nigeria
Services provided
40% Call Center Services20% Unified Communications Consulting & SI10% CRM Consulting and SI +310% Customer Service Outsourcing10% IT Managed Services10% Sales OutsourcingFocus Areas
65% Answering services25% Inbound appointment scheduling10% Virtual receptionistIntercom Nigeria, a phone answering service, is based in Ikeja, Nigeria and FCT, Nigeria. They provide Call Center Services and unified communications consulting & SI and were established in 2010.
Read more -
UndisclosedUndisclosed1,000 - 9,999Indore, India
Services provided
60% Call Center Services25% Customer Service Outsourcing5% Back Office Outsourcing +25% Business Consulting5% Finance & Accounting Outsourcing (FAO)Focus Areas
20% Answering services80% Inbound appointment schedulingOne Point One Solutions Ltd, a call center service, is headquartered in Mumbai, India and Gurugram, India. They provide Call Center Services and Customer Service Outsourcing.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Top 15 Answering Service for Small Business
-
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services50% Answering services75% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.4/40.018.6/20 Reviews9.4/10 Clients & Experience9.3/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+< $25 / hr250 - 999Warszawa, Poland
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Call Center Services100% Answering services70% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services45% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services33% Answering services90% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.7/40.018.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
15% Call Center Services50% Answering services85% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.6/40.017.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Answering services70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
36.1/40.017/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
45% Call Center Services30% Answering services55% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
39.2/40.020/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.8/40.018.2/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services33% Answering services50% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.7/40.018/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
35.6/40.018.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Call Center Services20% Answering services70% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.4/40.015.8/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services75% Answering services40% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.7/40.018.2/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
30% Call Center Services45% Answering services70% Other -
$1,000+< $25 / hr10 - 49Manila, Philippines
Ability to deliver
35.9/40.018.4/20 Reviews9.8/10 Clients & Experience7.7/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.9/40.016.6/20 Reviews7.2/10 Clients & Experience8.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.017/20 Reviews10/10 Clients & Experience4.7/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
34.1/40.017.2/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services90% Answering services75% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
52% Call Center Services100% Answering services48% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services33% Answering services80% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Answering services30% Other -
$1,000+Undisclosed1,000 - 9,999Auckland, New Zealand
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services15% Answering services80% Other -
$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Ability to deliver
33.6/40.018.6/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
30% Call Center Services65% Answering services70% Other
Latest Answering Services Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.