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We are Colombia’s first contact center and BPO, with over 30 years of experience providing comprehensive solutions to public and private sector companies for customer service and management.
Thanks to our track record and commitment to our purpose — "Improving lives is our commitment" — we have been a BIC (Benefit and Collective Interest) company since 2021, reinforcing our ongoing efforts to create well-being and efficiency for both our clients and collaborators.
We have more than 6,500 team members — the #FamiliaOS — across the country, working with some of the most important companies and institutions in Colombia and Latin America to transform customer experiences.
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Min project size
$10,000+
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Hourly rate
< $25 / hr
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Employees
1,000 - 9,999
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Locations
Bogotá, Colombia
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Year founded
Founded 1993
1 Locations
- Bogotá , Colombia
Service Lines
- Staffing
- 13%
- HR Consulting
- 12%
Select Focus Area
- Back Office Outsourcing
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- Inbound Services
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- Customer Service Outsourcing
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- Outbound Services
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Industries
- Business services
- 50%
- Consumer products & services
- 50%
Clients
- Enterprise (>$1B)
- 75%
- Midmarket ($10M - $1B)
- 15%
- Small Business (<$10M)
- 10%
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Locations (1)
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