Top Small Business Answering Services
-
Featured
What are Featured Providers?
Undisclosed< $25 / hr250 - 999Duluth, GAServices provided
Focus Areas
See all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
UndisclosedUndisclosed250 - 999Tampa, FLServices provided
Focus Areas
See all 24 projectsAnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
-
Undisclosed< $25 / hr10 - 49
Services provided
Focus Areas
See all 1 projectsBerkshire Receptionists is a company specializing in Contact Center Services, particularly offering Customer Support Services such as Inbound Call Center and Phone Support. Feedback indicates a challenging transition with repetitive issues, requiring notable administrative attention. Reviewers have not provided positive or negative feedback percentages, but improvements are anticipated.
-
Undisclosed$50 - $99 / hr50 - 249Khanammet, India
Services provided
Focus Areas
Office24by7 is a Marketing Strategy company. Established in 2009, the team focuses on Marketing Strategy and Email Marketing.
Read more -
$1,000+< $25 / hr250 - 999Dumaguete, Philippines
Services provided
Focus Areas
Sophi Outsourcing is a call center. The team focuses on Call Center Services and Back Office Outsourcing and is based in Dumaguete, Philippines and Cebu City, Philippines.
Read more -
$1,000+$25 - $49 / hr10 - 49Harlow, England
Services provided
Focus Areas
Established in 2004, Zebra Connexions Ltd is an answering service. The small team specializes in Call Center Services and Back Office Outsourcing.
Read more -
$50,000+< $25 / hr1,000 - 9,999Riyadh, Saudi Arabia
Services provided
Focus Areas
Excellent Solutions is a large call center company headquartered in Riyadh, Saudi Arabia. Their services include Call Center Services and HR Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Dunwoody, GA
Services provided
Focus Areas
Courtesy Connection is a call center established in 2018. The team offers Call Center Services.
Read more -
$5,000+$50 - $99 / hr1,000 - 9,999Bengaluru, India
Services provided
Focus Areas
See all 1 projectsTransact Global offers a range of services, including Contact Center Services and Telemarketing Services, with a focus on Outbound Call Center activities. Clients have praised Transact Global for their high-quality services, timely delivery, and alignment with company values, making them a suitable choice for businesses seeking effective customer support solutions.
-
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
Focus Areas
CATI call center is an answering service company. Launched in 2011, the team offers Call Center Services and Event Marketing. The company is in Kyiv, Ukraine and Monks Risborough, England.
Read more -
$1,000+Undisclosed250 - 999Bethpage, NY
Services provided
Focus Areas
Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Kharkiv, Ukraine
Services provided
Focus Areas
OnlineMarket is a phone answering service. Headquartered in Kharkiv, Ukraine and Poltava, Ukraine, the company specializes in Call Center Services and Sales Outsourcing.
Read more -
$1,000+< $25 / hr10,000+Cairo, Egypt
Services provided
Focus Areas
GCS, a large answering service, is based in Cairo, Egypt and cairo, Egypt. The team offers Call Center Services and AI Agents.
Read more -
$5,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Services provided
Focus Areas
Phone answering service BELLSYSTEM24 VIETNAM is based in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. The team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
Focus Areas
Launched in 1989, Answering365 is a phone answering service. In Los Angeles, California, the team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr250 - 999
Services provided
Focus Areas
See all 3 projectsGetCallers offers Contact Center Services, specifically focusing on real estate cold calling and telemarketing services. Feedback indicates that GetCallers provides quality service at competitive rates, leading to increased client acquisition. The company is praised for exceeding expectations and delivering comprehensive solutions efficiently through effective communication.
-
$1,000+< $25 / hr250 - 999București, Romania
Services provided
Focus Areas
Euroanswer is a telephone answering service. Their team is based in București, Romania and Skopje, North Macedonia and provides Call Center Services and Customer Service Outsourcing.
Read more -
$5,000+< $25 / hr50 - 249Dhaka, Bangladesh
Services provided
Focus Areas
Ihelpbd is a call center service founded in 2012. The agency offers Call Center Services, and is midsize.
Read more -
$5,000+$25 - $49 / hr1,000 - 9,999Mira Bhayandar, India
Services provided
Focus Areas
Epicenter Technologies is a Mira Bhayandar, India-based answering service. They focus on Call Center Services and Back Office Outsourcing and were launched in 2001.
Read more -
$1,000+< $25 / hr50 - 249San Francisco, CA
Services provided
Focus Areas
Headquartered in San Francisco, California, 31West Global Services is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and cloud consulting & SI.
Read more -
UndisclosedUndisclosed10 - 49Köln, Germany
Services provided
Focus Areas
TENIOS GmbH is an answering service. The Köln, Germany-based agency was launched in 2001. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+$25 - $49 / hr50 - 249San Diego, CA
Services provided
Focus Areas
Phone answering service Phone Net is located in San Diego, California. They focus on Call Center Services and Customer Service Outsourcing.
Read more -
Undisclosed< $25 / hr1,000 - 9,999Rogers, AR
Services provided
Focus Areas
Call center service Shelf Level Retail Solutions focuses on Call Center Services and Fulfillment. They were founded in 2002.
Read more -
Undisclosed< $25 / hr50 - 249
Services provided
Focus Areas
TalkAgent is a call center. They were founded in 2007, and their services include Call Center Services and Back Office Outsourcing.
Read more -
$250,000+$100 - $149 / hr1,000 - 9,999
Services provided
Focus Areas
Cxperts is a large telephone answering service. They specialize in Call Center Services and Back Office Outsourcing and were launched in 2021.
Read more -
Undisclosed< $25 / hr250 - 999Legazpi City, Philippines
Services provided
Focus Areas
Pandr Outsourcing, a midsize call center, is in Legazpi City, Philippines. The team specializes in Call Center Services and Back Office Outsourcing.
Read more -
$1,000+$50 - $99 / hr250 - 999
Services provided
Focus Areas
Call center hi-connect was founded in 2008. The team offers Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49
Services provided
Focus Areas
See all 2 projectsMy Salon Desk provides comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center activities. Reviews highlight their effective handling of phone, text, and email inquiries, thereby increasing client acquisition and revenue for salon and spa businesses. Clients commend their industry-specific expertise and timely project management.
-
$50,000+< $25 / hr250 - 999Edmonton, Canada
Services provided
Focus Areas
Global Empire Corporation is a Back Office Outsourcing company in Edmonton, Canada. They offer Back Office Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Dhaka, Bangladesh
Services provided
Focus Areas
TeleConsult Group (TCG), a software development company, specializes in Custom Software Development and Back Office Outsourcing. The agency is based in Dhaka, Bangladesh.
Read more -
$1,000+Undisclosed50 - 249Spring Valley, NY
Services provided
Focus Areas
See all 1 projectsBBB A+ Rated Debt Collection Agency. Proven Results with a Positive Approach. Fair Capital is a full-service debt collection agency with a standard of excellence to collect your delinquent accounts
Read more -
UndisclosedUndisclosed50 - 249Hong Kong Islands, Hong Kong
Services provided
Focus Areas
CommPeak, a midsize call center, is headquartered in Hong Kong Islands, Hong Kong. The team focuses on Call Center Services and unified communications consulting & SI.
Read more -
UndisclosedUndisclosed50 - 249Itasca, IL
Services provided
Focus Areas
Brown & Joseph, a phone answering service, was launched in 1996. They specializes in Call Center Services and Custom Software Development.
Read more -
$100,000+< $25 / hr50 - 249Ikeja, Nigeria
Services provided
Focus Areas
Intercom Nigeria, a phone answering service, is based in Ikeja, Nigeria and FCT, Nigeria. They provide Call Center Services and unified communications consulting & SI and were established in 2010.
Read more -
UndisclosedUndisclosed1,000 - 9,999Indore, India
Services provided
Focus Areas
One Point One Solutions Ltd, a call center service, is headquartered in Mumbai, India and Gurugram, India. They provide Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249
Services provided
Focus Areas
ACXend is a call center company. They provide Call Center Services and Content Moderation Services and are located in Mandaluyong City, Philippines and Cagayan de Oro City, Philippines.
Read more -
$1,000+$50 - $99 / hr10 - 49Houston, TX
Services provided
Focus Areas
Apollo Answering Service, LLC is a call center company. Launched in 1966, their team offers Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49
Services provided
Focus Areas
MedCom is a phone answering service launched in 1975. The small team offers Call Center Services.
Read more -
UndisclosedUndisclosed250 - 999Dar es Salaam, Tanzania
Services provided
Focus Areas
Established in 2015, Utel Global Company Limited is a call center company. The team provides Call Center Services and Customer Service Outsourcing and is based in Dar es Salaam, Tanzania.
Read more -
UndisclosedUndisclosed250 - 999Pune, India
Services provided
Focus Areas
The-Connections is a call center. Launched in 2011, the agency is based in Pune, India and Pune, India. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Mandaue, Philippines
Services provided
Focus Areas
BPOSeats is a telephone answering service launched in 2014. The firm focuses on Call Center Services and Back Office Outsourcing, and is midsize.
Read more -
$1,000+< $25 / hr10 - 49North Walsham, England
Services provided
Focus Areas
Origin Client Acquisition LTD is a call center company based in North Walsham, England. The team specializes in Call Center Services and Sales Outsourcing.
Read more -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
Focus Areas
Launched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Noida, India
Services provided
Focus Areas
Volans Infomatics Pvt. Ltd. Is a Noida, India-based call center. Their services include Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Lisboa, Portugal
Services provided
Focus Areas
Cluster Outsourcing Services Limited is an answering service. They offer Call Center Services and Customer Service Outsourcing and were established in 2020.
Read more -
UndisclosedUndisclosed1,000 - 9,999Marlow, England
Services provided
Focus Areas
Whistl , a Fulfillment company, was founded in 1950. The team focuses on Fulfillment and Call Center Services and is based in Marlow, England.
Read more -
UndisclosedUndisclosed250 - 999Makati, Philippines
Services provided
Focus Areas
Asia Premier One Source is a Customer Service Outsourcing company. Based in Makati, Philippines and Taguig, Philippines, the company offers Customer Service Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49
Services provided
Focus Areas
Phone answering service Cherry Berry UCM was launched in 2023. The team focuses on Call Center Services and is based in Lahore, Pakistan.
Read more -
$1,000+< $25 / hr250 - 999Ho Chi Minh City, Vietnam
Services provided
Focus Areas
IT-Communications Vietnam Co., Ltd is a midsize call center company. They provide Call Center Services and Customer Service Outsourcing and were launched in 2014.
Read more -
$1,000+$25 - $49 / hr10 - 49Austin, TX
Services provided
Focus Areas
Established in 1948, Hastings Humans is a telephone answering service. The firm provides Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49
Services provided
Focus Areas
See all 3 projectsDCDial provides comprehensive Call Center Services, including Contact Center Services, Customer Support Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. The reviews highlight the company’s efficiency in project execution, excellent customer support, and impactful results, particularly in increasing contact ratios and facilitating remote operations. Clients appreciate DCDial's proactive approach and timely delivery, though some suggest improvements in user interface simplification.
-
$10,000+< $25 / hr1,000 - 9,999
Services provided
Focus Areas
Sales Outsourcing company The Call Gurus was founded in 2018. The agency focuses on Sales Outsourcing and Customer Service Outsourcing.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My Matches
Tell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Top 15 Answering Service for Small Business
-
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36.6/40.017/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
10% Call Center Services33% Answering services90% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services65% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
35.5/40.016.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
34.4/40.020/20 Reviews4.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Answering services70% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services55% Answering services85% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Answering services70% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
25% Call Center Services90% Answering services75% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
36/40.019.4/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services33% Answering services50% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.6/40.016.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
36.9/40.018.2/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services30% Answering services50% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.4/40.015.8/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services75% Answering services40% Other -
$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Ability to deliver
34.3/40.016.2/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.2/40.017.4/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
32.2/40.017/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.7/40.015.6/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
52% Call Center Services100% Answering services48% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
36.9/40.017.8/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
15% Call Center Services50% Answering services85% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Answering services30% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services15% Answering services80% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
33.9/40.017.4/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
30% Call Center Services20% Answering services70% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Answering services85% Other
Latest Answering Services Articles
See all articles
Answering Services: Professionalism in Customer Service
Professionalism in customer service is essential to retaining customers, building your brand image, and increasing sales.
![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
