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Undisclosed< $25 / hr250 - 999Duluth, GAServices provided
80% Call Center Services10% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
Reviews mention Exceptional results
Clients have reported exceptional results with Moneypenny USA, highlighting their professional and organized service that has contributed to business growth. One CEO noted, "Clients love the service," emphasizing its impact on their image. The company's prompt response and 24/7 availability were particularly praised, with one client stating, "They treat the job like it’s for their own company." Overall, the sentiment reflects a high level of satisfaction and a willingness to continue the partnership regardless of potential price increases.-
24/7 Answering Services for Life Coaching Company
5.0 Feb 26, 2019Clients love the service, saying it makes us look professional and organized. Because of their service, our client base has grown quite a bit. We’d continue to use VoiceNation, even if they charged more.
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0 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Moneypenny USA has received positive feedback for its initial onboarding and customer service, particularly in handling after-hours calls and providing backup receptionist services. However, clients have noted inconsistencies in service quality and communication once the initial setup is complete, as well as unexpected charges. Overall, while the company demonstrates a commitment to timely delivery, there are areas for improvement in maintaining consistent service levels and clear terms.Was this helpful?
5 of 7 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.
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Industry Experience
Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
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Arts, entertainment & music Hospitality & leisure Retail Construction Other industries Business services Telecommunications Real estate Advertising & marketing Education Information technology Manufacturing Energy & natural resourcesWas this helpful?
UndisclosedUndisclosed250 - 999Tampa, FLServices provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 24 projectsAnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
Reviews mention Reliable
Clients consistently highlight AnswerFirst's reliability as a key strength in their service delivery. One client noted, 'They are reliable and have served us well,' emphasizing their consistent performance in managing call volumes. Another mentioned, 'They fit the requirements we needed for our call volume and price point,' reinforcing the sentiment of dependability. Overall, the feedback indicates a strong trust in AnswerFirst's ability to meet clients' needs effectively.-
Inbound Calling Support for IT Company
4.5 Nov 2, 2017They are reliable and have served us well. Like I mentioned, reliability is their strong suit. We’ve had their services for 3 years, since 2014.
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Read 24 Reviews7 of 24 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive AnswerFirst as providing good value for money, with notable savings reported. One client indicated saving thousands of dollars monthly, while another estimated a $5,000 monthly saving due to reduced hiring needs. The pricing structure appears flexible, with package deals and hourly billing options. Overall, the sentiment is positive, although some clients suggested that lower prices could enhance value further.Was this helpful?
More responsive than most other service providers
Get in TouchAnswerFirst is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed2 - 9New York, NY
Services provided
90% Call Center Services5% Business Consulting5% Digital StrategyFocus Areas
50% Answering services50% Inbound appointment schedulingJoon Joon Answers is a call center founded in 2000. The team focuses on Call Center Services and Digital Strategy and is based in New York, New York and Aventura, Florida.
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UndisclosedUndisclosed250 - 999Zamboanga, Philippines
Services provided
25% Call Center Services25% Content Marketing25% Digital Strategy +310% AI Development10% Back Office Outsourcing5% Web DevelopmentFocus Areas
50% Answering services50% Inbound appointment schedulingVINTAZK Outsourcing is a Digital Strategy company. The Zamboanga, Philippines-based company was launched in 2019. Their team specializes in Digital Strategy and Content Marketing.
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UndisclosedUndisclosed2 - 9Kingston upon Hull, England
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Virtual receptionistThe Call Answering Company is an answering service. The team focuses on Call Center Services, and the company is based in Kingston upon Hull, England.
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$1,000+< $25 / hr250 - 999Aqaba, Jordan
Services provided
35% Call Center Services17% Content Moderation Services5% Customer Service Outsourcing +374% Social Media Marketing2% Content Writing Services2% Sales Outsourcing2% Talent Representation1% AI Consulting1% AI Development1% Back Office Outsourcing1% Broadcast Video1% Business Continuity Management1% Commercial Brokerage Services1% Content Marketing1% Corporate Training & Coaching1% Data Annotation Services1% Digital Strategy1% Direct Marketing1% Document Digitization & Management1% E-Commerce Development1% Ecommerce Marketing1% Email Marketing1% Generative AI1% Graphic Design1% HR Consulting1% HR Outsourcing1% Interior Design1% Marketing Strategy1% Media Planning & Buying1% Mobile App Development1% Packaging Design1% Product Design1% Recruiting1% Recruitment Process Outsourcing1% UX/UI Design1% Video Marketing1% Video Production1% Wearable App Development1% Web Design1% Web DevelopmentFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistSee all 1 projectsWe are a Outsourcering company focused on call center, social media and new economy, market-disrupting, and technology companies to own interaction custody, complete complex tasks, and grow their
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UndisclosedUndisclosed250 - 999Georgetown, Guyana
Services provided
50% Call Center Services11% Recruiting10% Trucking +195% Accounting5% Logistics & Supply Chain Consulting3% Other Marketing1% Advertising1% Back Office Outsourcing1% Business Consulting1% Content Marketing1% Content Writing Services1% Customer Service Outsourcing1% Customs brokerage1% Email Marketing1% Freight forwarding1% HR Consulting1% HR Outsourcing1% Market Research1% Product Marketing1% Sales Outsourcing1% Social Media Marketing1% StaffingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingExpress International Inc. Is a call center service. They focus on Call Center Services and Recruiting and are headquartered in Georgetown, Guyana and Anna Regina, Guyana.
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Undisclosed$25 - $49 / hr250 - 999Lekki, Nigeria
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingMidsize call center service CallTel, is in Lekki, Nigeria. Their services include Call Center Services and Customer Service Outsourcing.
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$5,000+< $25 / hr2 - 9Tijuana, Mexico
Services provided
70% Call Center Services10% Customer Service Outsourcing10% Email Marketing +110% Sales OutsourcingFocus Areas
63% Answering services37% Inbound appointment schedulingAcierto Call Center is a small answering service company launched in 2018. Their services include Call Center Services and Email Marketing.
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$10,000+< $25 / hr50 - 249
Services provided
55% Call Center Services25% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
50% Answering services40% Inbound appointment scheduling10% Virtual receptionistBased in Cairo, Egypt, Telephonic is a call center. They focus on Call Center Services and Customer Service Outsourcing.
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$250,000+$25 - $49 / hr50 - 249Brentwood, TN
Services provided
100% Call Center ServicesFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSvast Healthcare Technologies is a midsize phone answering service established in 2020. Their team offers Call Center Services.
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$1,000+< $25 / hr10 - 49London, England
Services provided
55% Call Center Services25% Recruitment Process Outsourcing20% Customer Service OutsourcingFocus Areas
60% Answering services40% Inbound appointment schedulingSee all 1 projectsMedlysis – Simplifying Medical Record Retrieval & ROI Services Location: London, UK | Serving clients across the United States Description:Medlysis is a specialized third-party service
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$5,000+$150 - $199 / hr50 - 249Vancouver, Canada
Services provided
25% Call Center Services25% Cybersecurity25% IT Managed Services +215% Cloud Consulting & SI10% Customer Service OutsourcingFocus Areas
100% Answering servicesBased in Vancouver, Canada, Innovation Networks Inc. Is a midsize Cybersecurity company. Their services include Cybersecurity and IT managed services.
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$1,000+< $25 / hr10 - 49Bristol, England
Services provided
90% Call Center Services10% Customer Service OutsourcingFocus Areas
55% Answering services35% Virtual receptionist10% Inbound appointment schedulingVirtually There is a call center service. The team is headquartered in Bristol, England, and their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999
Services provided
20% Call Center Services25% Customer Service Outsourcing25% Market Research +510% Business Consulting5% Back Office Outsourcing5% Branding5% Sales Outsourcing5% TranslationFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingBambus Group , a Market Research company, is in Pristina, Kosovo. The team offers Market Research and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Albuquerque, NM
Services provided
60% Call Center Services30% Commercial Property Management10% Business ConsultingFocus Areas
50% Answering services50% Virtual receptionistOffice Alternatives is an Albuquerque, New Mexico-based phone answering service. Established in 2005, the team focuses on Call Center Services and Commercial Property Management.
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$5,000+< $25 / hr250 - 999Tirana, Albania
Services provided
20% Call Center Services75% Customer Service Outsourcing5% Back Office OutsourcingFocus Areas
75% Answering services25% Inbound appointment schedulingEuroCom CX, a Customer Service Outsourcing company, is in Tirana, Albania. They offer Customer Service Outsourcing and Call Center Services and were founded in 2014.
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$1,000+$25 - $49 / hr10 - 49St. Augustine, FL
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
50% Answering services40% Virtual receptionist10% Inbound appointment schedulingAnswerAide is a small call center company located in St. Augustine, Florida. The team specializes in Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr10 - 49Kyiv, Ukraine
Services provided
60% Call Center Services20% Back Office Outsourcing20% Sales OutsourcingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingProfcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249
Services provided
60% Call Center Services10% Pay Per Click10% Search Engine Optimization +310% Social Media Marketing5% Content Marketing5% Email MarketingFocus Areas
50% Answering services50% Inbound appointment schedulingVoisun Telecom Pvt. Ltd. Is an answering service. Headquartered in Gnangara, Australia and Gnangara, Australia, their team specializes in Call Center Services and Social Media Marketing.
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$1,000+$25 - $49 / hr50 - 249Nairobi, Kenya
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +35% Data Annotation Services5% Document Digitization & Management5% SMS MarketingFocus Areas
50% Answering services50% Inbound appointment schedulingEminence Outsourcing is a call center service. They specialize in Call Center Services and Customer Service Outsourcing and were launched in 2022. The agency is in Nairobi, Kenya.
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$1,000+< $25 / hr50 - 249Catonsville, MD
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
50% Answering services30% Virtual receptionist20% Inbound appointment schedulingZayup LLC is a midsize call center launched in 2021. Their team focuses on Call Center Services and Customer Service Outsourcing.
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$10,000+$25 - $49 / hr10 - 49Los Angeles, CA
Services provided
75% Call Center Services25% Customer Service OutsourcingFocus Areas
65% Answering services25% Inbound appointment scheduling10% Virtual receptionistLaunched in 2024, Customer First Solutions is a call center company. The small team focuses on Call Center Services and Customer Service Outsourcing.
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$5,000+$100 - $149 / hr10 - 49Bradford, England
Services provided
10% Call Center Services30% Custom Software Development20% AI Consulting +320% AI Development10% AI Agents10% Customer Service OutsourcingFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistNexAura is a custom software development firm. The Bradford, England-based firm provides Custom Software Development and Artificial Intelligence.
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UndisclosedUndisclosed50 - 249
Services provided
25% Call Center Services25% Customer Service Outsourcing20% Sales Outsourcing +215% Back Office Outsourcing15% IT Managed ServicesFocus Areas
50% Answering services50% Inbound appointment schedulingMedAtlantic-Tell is a Tangier, Morocco-based call center company. They specialize in Call Center Services and Customer Service Outsourcing and were founded in 2018.
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$1,000+< $25 / hr50 - 249București, Romania
Services provided
15% Call Center Services55% Customer Service Outsourcing30% Business ConsultingFocus Areas
100% Answering servicesWorld Performance Group Srl is a Customer Service Outsourcing company located in București, Romania. Launched in 2012, the team offers Customer Service Outsourcing and Business Consulting.
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$10,000+< $25 / hr50 - 249Jaipur, India
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
40% Answering services40% Virtual receptionist20% Inbound appointment schedulingSarv Webs Pvt. Ltd. Is a Jaipur, India-based call center service. They provide Call Center Services and Sales Outsourcing and were founded in 2011.
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UndisclosedUndisclosed10 - 49San Francisco, CA
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Virtual receptionistCloudVO, a call center company, was founded in 2010. The small team provides Call Center Services.
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$1,000+< $25 / hr250 - 999
Services provided
25% Call Center Services50% Customer Service Outsourcing25% Back Office OutsourcingFocus Areas
40% Answering services40% Virtual receptionist20% Inbound appointment schedulingSee all 1 projectsSirius Support offers recruitment services, providing skilled candidates that align with client needs. Feedback highlights their ability to source difficult-to-find talent, contributing to increased revenue and cost-effectiveness. Clients appreciate their virtual communication methods and the overall value provided by their services, making Sirius Support a reliable partner for business development endeavors.
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$1,000+< $25 / hr250 - 999Santa Cruz de la Sierra, Bolivia
Services provided
40% Call Center Services30% Customer Service Outsourcing15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistConecta Redes y Servicios S.A.S is an answering service company in Santa Cruz de la Sierra, Bolivia. Established in 2006, the team specializes in Call Center Services and Customer Service
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$10,000+Undisclosed1,000 - 9,999Dresden, Germany
Services provided
65% Call Center Services25% Back Office Outsourcing10% Sales OutsourcingFocus Areas
15% Answering services70% Virtual receptionist15% Inbound appointment schedulingGevekom GmbH is a call center. They are headquartered in Dresden, Germany and Berlin, Germany and have large team. They provide Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr250 - 999Montevideo, Uruguay
Services provided
10% Call Center Services35% Cloud Consulting & SI20% Customer Service Outsourcing +510% Back Office Outsourcing10% Sales Outsourcing8% HR Outsourcing5% Corporate Training & Coaching2% StaffingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistXtendo Group | BPO is a midsize cloud consulting & SI company headquartered in Montevideo, Uruguay. The team specializes in cloud consulting & SI and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Las Vegas, NV
Services provided
37% Call Center Services25% Other Digital Marketing25% Search Engine Optimization +113% Sales OutsourcingFocus Areas
100% Answering servicesThe Client Connector is an answering service company. They offer Call Center Services and Other Digital Marketing and were launched in 2019. The agency is located in Las Vegas, Nevada.
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UndisclosedUndisclosed10 - 49Reno, NV
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
50% Answering services31% Inbound appointment scheduling19% Virtual receptionistCall center company Answerwest Inc was launched in 1987. The company focuses on Call Center Services and Customer Service Outsourcing, and is small.
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$5,000+$50 - $99 / hr10 - 49Rīga, Latvia
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Virtual receptionistCall center company TelTel is headquartered in Rīga, Latvia. Established in 2009, the team specializes in Call Center Services.
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$5,000+< $25 / hr250 - 999Kingston, Jamaica
Services provided
20% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +310% Sales Outsourcing10% Transcription10% TranslationFocus Areas
65% Answering services35% Inbound appointment schedulingBack Office Outsourcing company IntellectX Global Solutions Limited is in Kingston, Jamaica. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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$5,000+< $25 / hr250 - 999Cairo, Egypt
Services provided
20% Call Center Services40% Sales Outsourcing20% Back Office Outsourcing +120% Customer Service OutsourcingFocus Areas
55% Answering services35% Inbound appointment scheduling10% Virtual receptionistGulf Global Outsourcing is a midsize Cairo, Egypt-based Sales Outsourcing company. Their services include Sales Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Miami, FL
Services provided
50% Call Center Services40% Translation10% Customer Service OutsourcingFocus Areas
78% Answering services11% Inbound appointment scheduling11% Virtual receptionistBilingual LS is an answering service. The Miami, Florida-based company was launched in 2010. Their team offers Call Center Services and Translation.
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$50,000+< $25 / hr50 - 249Ciudad de Guatemala, Guatemala
Services provided
30% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +110% TranslationFocus Areas
75% Answering services15% Inbound appointment scheduling10% Virtual receptionistConekta Force is a phone answering service. Founded in 2023, their team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249
Services provided
50% Call Center Services50% Language InterpretationFocus Areas
50% Answering services50% Virtual receptionistFounded in 2020, i-Call International is a call center company and Language Interpretation company. The agency offers Call Center Services and Language Interpretation.
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$1,000+< $25 / hr50 - 249
Services provided
30% Call Center Services30% Staffing20% Cybersecurity +120% Data Annotation ServicesFocus Areas
60% Answering services20% Inbound appointment scheduling20% Virtual receptionistFarmOut Central Intouch Inc. Is a midsize call center company established in 2005. Their services include Call Center Services and Staffing.
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$1,000+< $25 / hr50 - 249
Services provided
30% Call Center Services30% Back Office Outsourcing20% Sales Outsourcing +210% Accounting10% Business ConsultingFocus Areas
70% Answering services20% Inbound appointment scheduling10% Virtual receptionistTEKS SOLUTIONS LLC is a Back Office Outsourcing company in Arlington, Texas. Their services include Back Office Outsourcing and Call Center Services.
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$5,000+$50 - $99 / hr10 - 49Melbourne, Australia
Services provided
50% Call Center Services50% Sales OutsourcingFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingTelephone answering service and Sales Outsourcing company Evolved Contact is headquartered in Melbourne, Australia. Launched in 2014, the team offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Wheelers Hill, Australia
Services provided
30% Call Center Services50% Customer Service Outsourcing10% Cybersecurity +110% IT Managed ServicesFocus Areas
50% Answering services45% Virtual receptionist5% Inbound appointment schedulingAlltel Australia is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Call Center Services and are headquartered in Wheelers Hill, Australia.
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UndisclosedUndisclosed250 - 999Mumbai, India
Services provided
20% Call Center Services20% Digital Strategy20% Event Marketing +410% Advertising10% Email Marketing10% Sales Outsourcing10% Social Media MarketingFocus Areas
40% Answering services40% Virtual receptionist20% Inbound appointment schedulingBased in Mumbai, India, Yellow Umbrella Services is an Event Marketing company. The team specializes in Event Marketing and Digital Strategy.
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$1,000+< $25 / hr2 - 9Jaipur, India
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Executive Search20% Recruitment Process OutsourcingFocus Areas
80% Answering services15% Inbound appointment scheduling5% Virtual receptionist7P Promotions is an answering service company. They are based in Jaipur, India and have small team. They focus on Call Center Services and Back Office Outsourcing.
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$5,000+$25 - $49 / hr50 - 249New Delhi, India
Services provided
20% Call Center Services20% Back Office Outsourcing20% Business Consulting +320% Finance & Accounting Outsourcing (FAO)10% Customer Service Outsourcing10% TranscriptionFocus Areas
50% Answering services50% Inbound appointment schedulingMedphine is a Back Office Outsourcing company. Launched in 2013, their team offers Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
100% Answering servicesEstarta Call Center is a telephone answering service based in Brooklyn, New York. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Roslin, Scotland
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
38% Answering services37% Virtual receptionist25% Inbound appointment schedulingConnect Communications Services Ltd is a call center. They are headquartered in Roslin, Scotland and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999
Services provided
10% Call Center Services50% Fulfillment20% Freight forwarding +210% Logistics & Supply Chain Consulting10% Supply Chain ManagementFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistFulfillment company Fulfillment for Europe was established in 2010. Located in Waterford, Ireland and Leers, France, the team provides Fulfillment and Freight forwarding.
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$10,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
15% Call Center Services20% Accounting15% Architectural Design +415% Back Office Outsourcing15% Customer Service Outsourcing10% Engineering10% IT Staff AugmentationFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistIntelassist is an Accounting company. The company is based in Quezon City, Philippines and South San Francisco, California. Their team specializes in Accounting and Call Center Services.
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UndisclosedUndisclosed10 - 49
Services provided
65% Call Center Services20% Customer Service Outsourcing15% Sales OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 3 projectsDCDial provides comprehensive Call Center Services, including Contact Center Services, Customer Support Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. The reviews highlight the company’s efficiency in project execution, excellent customer support, and impactful results, particularly in increasing contact ratios and facilitating remote operations. Clients appreciate DCDial's proactive approach and timely delivery, though some suggest improvements in user interface simplification.
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Ability to Deliver considers three criteria:
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Top 15 Answering Service for Small Business
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$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
32.3/40.017/20 Reviews10/10 Clients & Experience5.4/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
34.1/40.020/20 Reviews9/10 Clients & Experience5.2/10 Market PresenceService focus
15% Call Center Services55% Answering services85% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
32.3/40.016.8/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services65% Answering services80% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
32.4/40.019/20 Reviews7.1/10 Clients & Experience6.2/10 Market PresenceService focus
25% Call Center Services90% Answering services75% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
31/40.020/20 Reviews4.6/10 Clients & Experience6.4/10 Market PresenceService focus
30% Call Center Services40% Answering services70% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
32.9/40.019.4/20 Reviews8.3/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services33% Answering services50% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
34.2/40.020/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
10% Call Center Services33% Answering services90% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
32.5/40.015.8/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
30.4/40.017/20 Reviews10/10 Clients & Experience3.4/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Ability to deliver
32/40.017/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
29.9/40.015.8/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
30% Call Center Services70% Answering services70% Other -
UndisclosedUndisclosed250 - 999Tampa, FL
Ability to deliver
29.8/40.013.6/20 Reviews9.4/10 Clients & Experience6.9/10 Market PresenceService focus
60% Call Center Services50% Answering services40% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
32.8/40.017.8/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
30% Call Center Services20% Answering services70% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
29.2/40.016.2/20 Reviews8.8/10 Clients & Experience4.2/10 Market PresenceService focus
52% Call Center Services100% Answering services48% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
30.1/40.016.6/20 Reviews9.4/10 Clients & Experience4.1/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
29.1/40.016/20 Reviews9.2/10 Clients & Experience3.9/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
28.8/40.014.6/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
31.2/40.017.6/20 Reviews9.5/10 Clients & Experience4.1/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
28.7/40.015/20 Reviews9.5/10 Clients & Experience4.2/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+< $25 / hr250 - 999Pasig, Philippines
Ability to deliver
29.9/40.016.2/20 Reviews10/10 Clients & Experience3.7/10 Market PresenceService focus
25% Call Center Services50% Answering services75% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
32/40.020/20 Reviews8.6/10 Clients & Experience3.4/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Ability to deliver
31/40.017.6/20 Reviews10/10 Clients & Experience3.4/10 Market PresenceService focus
30% Call Center Services65% Answering services70% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
33.4/40.020/20 Reviews10/10 Clients & Experience3.4/10 Market PresenceService focus
20% Call Center Services15% Answering services80% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
31.3/40.017.4/20 Reviews8.7/10 Clients & Experience5.2/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
30.3/40.017.4/20 Reviews8.2/10 Clients & Experience4.7/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
31.9/40.017.8/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Gurugram, India
Ability to deliver
28.1/40.014/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
25% Call Center Services67% Answering services75% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
27.9/40.016.4/20 Reviews7.2/10 Clients & Experience4.4/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
30.2/40.016/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
50% Call Center Services30% Answering services50% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
31.3/40.017.6/20 Reviews8.4/10 Clients & Experience5.2/10 Market PresenceService focus
100% Call Center Services34% Answering services
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