World Performance Group Srl

World Performance Group is a BPO partner provider Customer Service support. We specialize in programs less than 100 seats and have a mature management team in place that have experience working from companies such as LEGO, GM/Opel and Motorola. We bring a 'hands-on" personal approach to supporting our customers and focus on adding value to optimise your business processes. We provide the "best practices" with a competitive price range and with the value our customers need.

In 2018 ECCCSA - European Customer Service and Contact Centre Awards, selected us as one of the Best-3 Small Contact Centre in Europe. For 2019, we are a Triple Nominees for Best Small & NEW Contact Centres and Best Partnership with Formula 1, winning the Bronze Award for Best NEW Contact Centre.

The World Performance Group offers tailored solutions, specializing in multilingual programs from 3 - 75 agents. We provide Inbound and Outbound eCommerce and outsourced Telemarketing Services. We offer a unique set of language skills that set us apart from other Contact Centres allowing our customers to focus directly on multi-language market opportunities. WPG proposes omni-channel contact center solutions in business-to-business and business-to-consumer services which allow clients to achieve success in their market goals.