TeleConsult Group (TCG)

TCG is a custom-based call center outsourcing service provider that is beneficial for enterprises, not only for big or international but also for small or start-up enterprises. TCG is a fast-growing technical outsourcing and consultancy firm specializing in Call Center Operations, Software Development, and Business Process Outsourcing. Since its very inception, TCG’s state-of-the-art Contact Center has been in continuous operation.

TCG has mastered the art of integrating skilled human resources with cutting-edge technology. Based in Dhaka, Bangladesh, TCG strives to shake up the industry by leveraging emerging opportunities in the sector and applying a fresh new vision and approach in doing business. Over the past several years, the company has developed the capabilities and gained the experience necessary to stand out in the global market and take its position as a forward-thinking innovator. While always looking to go beyond industry standards, TCG’s willingness to rise above its competitors has driven its rapid expansion and helped it establish itself as a professional, dependable service provider and also as a creative solution provider in shaping the fast-changing business landscape.

TCG has its own Premises, Workstation, Server, IT Equipment, Trained Human Resources, dedicated IT Team, Technical Support Team, Backup Server, Online UPS, and Generator for your customer support that ensures uninterrupted service to your customer’s satisfaction.

We provide services like inbound calls, outbound calls, Telesales, Call reports, Call routing, Helpdesk ticketing, Hotline services, Customer relationship management, and so on.

Most of TCG’s clients are based in different parts of the world. TCG has clients in different sectors in Bangladesh. Such as Government organizations, Private organizations, Commercial banks, NGOs, Telecommunications, etc.