Top Small Business Answering Services
831 Companies
Top Answering Service for Small Business
Sponsored
-
Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
18 of 50 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 50 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
-
Sales Focus Inc.
VerifiedLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$10,000+Undisclosed250 - 999North Charleston, SCServices provided
10% Call Center Services70% Sales Outsourcing10% Account-Based Marketing +110% RecruitingFocus Areas
20% Answering services80% Inbound appointment schedulingSee all 2 projectsSales Focus Inc. specializes in improving customer retention and maximizing sales for diverse industries. Their services include client interaction in multiple languages and redirecting inquiries effectively, contributing to enhanced customer demographics and increased sales. Reviews consistently highlight their impressive communication skills and proactive approach, demonstrating effective service retention and sales growth, earning recognition for their go-getter attitude and skillful execution.
-
$1,000+< $25 / hr50 - 249Nottingham , England
Services provided
55% Call Center Services35% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
75% Answering services13% Inbound appointment scheduling12% Virtual receptionistAnswer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$5,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Services provided
30% Call Center Services20% Content Moderation Services20% Customer Service Outsourcing +310% Back Office Outsourcing10% Data Annotation Services10% Market ResearchFocus Areas
50% Answering services30% Inbound appointment scheduling20% Virtual receptionistPhone answering service BELLSYSTEM24 VIETNAM is based in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. The team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+$150 - $199 / hr50 - 249Markham, Canada
Services provided
30% Call Center Services35% IT Managed Services20% Cybersecurity +115% Cloud Consulting & SIFocus Areas
50% Answering services30% Virtual receptionist20% Inbound appointment schedulingIT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
Read more -
$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Services provided
70% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +110% Insurance Services & BrokersFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistCall center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
Read more -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Services provided
15% Call Center Services50% Customer Service Outsourcing25% Back Office Outsourcing +110% HR OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 40 projectsLimTC is a comprehensive Contact Center Services provider specializing in Customer Support Services, inbound and outbound call handling, and telephonic support. Reviews highlight their professionalism and ability to significantly improve KPIs, such as reducing onboarding time by 40% and increasing customer satisfaction scores. Notably, 100% of reviewers were impressed by LimTC's adaptability and successful project management.
3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent client reviews of LimTC reflect a highly positive sentiment, highlighting their exceptional project management and integration into client operations. Clients reported significant improvements, such as a 25% increase in customer satisfaction and a 40% reduction in administrative workload. One client praised LimTC for their proactive approach and dedication to understanding their business, while another noted the smooth communication and timely deliveries. Suggestions for improvement were minimal, primarily focused on expanding language support.Was this helpful?
10 of 11 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for IT Company
5.0 — LimTC provides call center services for an IT company. The team is responsible for collecting phone interviews for the client's enterprise technology review efforts. Read moreWas this helpful?
Industry Experience
LimTC has demonstrated extensive expertise in the software, IT services, eCommerce, and education industries, receiving positive feedback for enhancing operational efficiency and customer satisfaction. Clients noted significant improvements in lead generation, customer support, and overall productivity, with measurable outcomes like increased NPS scores and reduced onboarding times. Their strengths include proactive integration into existing workflows and exceptional project management, making them a strong fit for businesses seeking reliable outsourcing solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Information technology eCommerce IT Services Business services Advertising & marketing Education Financial services Real estate SoftwareWas this helpful?
-
$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
35% Call Center Services40% Customer Service Outsourcing25% Sales OutsourcingFocus Areas
45% Answering services45% Virtual receptionist10% Inbound appointment schedulingSee all 16 projectsBlue Valley Marketing, a distinguished provider of Contact Center Services, excels in both inbound and outbound call center operations, telemarketing, and comprehensive customer support services. The company is consistently praised for its exceptional project management, responsiveness, and communication, with 100% of reviewers highlighting their professional delivery and commitment to customer satisfaction. Notably, Blue Valley Marketing has been instrumental in enhancing user experiences, reducing wait times, and improving customer satisfaction scores across diverse industries.
Reviews mention Great project management
Clients consistently praised Blue Valley Marketing for their outstanding project management. One client noted their 'excellent project management' and praised their ability to meet deadlines effortlessly while adapting to changing demands. Another highlighted their 'superb' project management, emphasizing timely deliveries and commendable responsiveness. A third review echoed these sentiments, stating that the team effectively handled unexpected projects alongside scheduled work, ensuring all deliverables were met on time.-
Email Marketing for IT Services Company
5.0 Feb 28, 2024They had excellent project management. They met deadlines with apparent ease, and their adaptability to our changing demands is admirable.
Read Full Review -
Outbound Lead Generation for IT Services Company
5.0 Oct 18, 2023Their project management was superb. Meeting deadlines seemed effortless, and their responsiveness to our dynamic needs was commendable.
Read Full Review -
Call Center Services for Software Dev Company
5.0 Sep 3, 2023The Inbound Call center service exceeded our expectations with exceptional project management. They consistently delivered items on time. They were remarkably responsive to our specific needs, ensuring a smooth and productive partnership.
Read Full Review -
Telemarketing Services for B2B Media Company
5.0 May 23, 2025They have excellent project management and communication. Took on new and unexpected projects along with scheduled work and delivered all on time. Excellent project/database management, and communication from the team was rock-solid and dependable.
Read Full Review
Was this helpful?
10 of 11 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Telemarketing Services for B2B Media Company
5.0 — Blue Valley Marketing provides telemarketing services for a media company. The team works on projects to renew subscriptions and generate new leads. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Blue Valley Marketing for providing excellent value for money, with numerous reviews highlighting that their pricing aligns well with budgetary constraints. One client noted, 'Pricing fit our budget and good value for cost,' while another mentioned their 'cost per order' was favorable. Overall, the sentiment reflects a strong appreciation for the quality of services relative to the costs, indicating that clients feel they receive substantial returns on their investments.Was this helpful?
More responsive than most other service providers
Get in TouchBlue Valley Marketing is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
-
$10,000+< $25 / hr10,000+Pasig, Philippines
Services provided
40% Call Center Services30% Customer Service Outsourcing20% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
60% Answering services40% Inbound appointment schedulingSee all 16 projectsFusion CX is a provider of Contact Center Services, excelling in both Inbound and Outbound Call Center operations. Reviewers consistently highlight the company's strengths in delivering excellent customer support and saving substantial time and money, with over 80% emphasizing their problem-solving abilities and pricing advantages. A notable 90% of feedback is positive, reflecting satisfaction with their telephonic support and customer care services.
2 of 7 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 7 ReviewsCall Center Services PROJECT HIGHLIGHT
Inbound Calls for Consulting Company
5.0 — Fusion BPO Services provides inbound and outbound calling services for a consulting company. They use MWP tools for agent access. Read moreWas this helpful?
Industry Experience
Fusion CX has received positive feedback across various industries, including Retail, Business Services, IT Services, Telecommunications, Hospitality, Manufacturing, and Nonprofit. Clients commend their expertise in improving customer experience, lead generation, and operational efficiency. The sentiment is particularly strong in Retail and Business Services, where partners noted significant sales increases and streamlined workflows. Overall, Fusion CX demonstrates strengths in problem-solving, communication, and cost-effectiveness, making them a suitable choice for companies seeking robust outbound services.
Read All ReviewsSelect Industry to see insights
Retail Business services Information technology Hospitality & leisure Manufacturing IT Services Nonprofit TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally expressed satisfaction with Fusion CX's pricing, noting it as competitive and offering good value for money. One client highlighted saving approximately $4,000 monthly in labor costs, while another mentioned they found the best price for their needs. However, some reviews suggested that pricing could be improved, indicating a desire for a more transparent structure. Overall, the sentiment is positive, with many clients appreciating the balance between cost and quality of service.Was this helpful?
View projects from:
-
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Services provided
30% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +110% CRM Consulting and SIFocus Areas
70% Answering services30% Inbound appointment schedulingSee all 11 projectsWelsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management.
Reviews mention Honest
Clients have praised Welsend for their honesty and transparency, noting that they do not hide problems or make excuses. One client highlighted the team's receptiveness to feedback and their proactive approach in driving corrective actions. The overall sentiment reflects a strong appreciation for Welsend's professionalism and integrity, with an ongoing relationship established due to their honest communication and effective project management capabilities.-
Staffing Support & Analytics for Manufacturing Company
5.0 Feb 15, 2022They have strong project management capability. They never hide problems or find excuses if there are any. Both the project manager and account manager demonstrate superior coordination ability, strong problem-solving.
Read Full Review
Was this helpful?
5 of 6 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Outbound Call Support for Hotel Chain
5.0 — Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.Was this helpful?
View projects from:
-
-
UndisclosedUndisclosed50 - 249Margate, FL
Services provided
60% Call Center Services20% Customer Service Outsourcing10% Sales Outsourcing +25% Back Office Outsourcing5% Business ConsultingFocus Areas
75% Answering services15% Virtual receptionist10% Inbound appointment schedulingSee all 19 projectsAnswering Service Care is a provider of Contact Center Services, including Inbound Call Center and Customer Support Services. Their reviews highlight their prompt and professional call handling, with over 80% of clients emphasizing the effectiveness of their 24/7 live agent support. Bilingual services and competitive pricing are frequently noted advantages, although some feedback suggests occasional delays in response times and minor communication issues.
Reviews mention Personable
Clients have consistently praised Answering Service Care for their personable approach, highlighting the friendliness of their staff and their ability to build rapport with clients. One CEO noted that their team 'got to know our clients,' which contributed to effective communication and workflow. Overall, the sentiment reflects a strong appreciation for the personal touch provided by the company, indicating a positive client experience.-
Call Center Services for IT Tech & Consulting Company
5.0 Jul 16, 2020The friendliness of their staff stands out. They got to know our clients!
Read Full Review
Was this helpful?
9 of 13 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 13 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Roofing Contractor
5.0 — A roofing contractor tapped Answering Service Care to provide 24/7 call center services. The team accommodates customers and captures their information through a provided script and a list of Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Answering Service Care as offering good value for money, with many noting that the pricing fits within their budgets. For instance, one client from Chow Management highlighted that the pricing was suitable for their needs, while a healthcare executive appreciated the cost-effectiveness and value they received. Overall, the sentiment reflects satisfaction with the service provided relative to the investment made.Was this helpful?
$35 Includes 0 minutes $1.55 Per Add’l Min $169 Includes 100 minutes $1.52 Per Add’l Min $289 Includes 500 minutes $1.43 Per Add’l MinView PackagesAnswering Service Pricing
Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC provides customer service professionals who answer your calls and chats when you can’t. We get it, so you don't have to!Was this helpful?
-
-
$1,000+< $25 / hr50 - 249Afton, WY
Services provided
25% Call Center Services65% Customer Service Outsourcing10% IT Staff AugmentationFocus Areas
90% Answering services10% Inbound appointment schedulingSee all 32 projectsWOW24-7 is a distinguished provider of Contact Center Services, offering comprehensive Customer Support Services, including Inbound and Outbound Call Center solutions. The company is consistently praised for its flexibility, affordability, and exceptional service delivery, with over 90% of reviews highlighting their timely response and effective communication. Many clients have noted WOW24-7's ability to adapt quickly and integrate seamlessly into various business operations, enhancing customer satisfaction and operational efficiency.
3 of 3 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the last six months, client feedback for WOW24-7 has been overwhelmingly positive. Clients praised their prompt response times and effective communication, highlighting the company's flexibility and commitment to quality service. Notably, the Global Service Director of Promise Technology commended the seamless coordination and high-quality support provided, while Nordic Pharma's digital manager emphasized the team's impressive speed in handling inquiries. Overall, reviewers found WOW24-7 to be a reliable partner with no significant areas for improvement noted.Was this helpful?
1 of 1 Answering services reviews is 5 stars1 new review for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
WOW24-7 has received overwhelmingly positive feedback for its answering services, with 100% of clients expressing satisfaction with their responsiveness and professionalism. Reviewers highlight the impressive speed in handling customer inquiries and effective project management. A notable 100% of clients reported no areas for improvement, underscoring the provider's expertise in maintaining quality customer service. Overall, WOW24-7 is viewed as a strong partner for businesses seeking reliable outsourced support.
Read Most Recent ReviewWas this helpful?
Industry Experience
WOW24-7 has received positive feedback across various industries, including pharmaceuticals, education, information technology, and retail. Clients praise their responsive customer service, effective communication, and ability to meet SLAs. In pharmaceuticals, they excel at managing customer inquiries efficiently. In education, their support is recognized for enhancing user experience. In IT and retail, they demonstrate adaptability and thorough integration with existing systems, consistently leading to improved customer satisfaction and operational efficiency. Overall, WOW24-7 is highly regarded for their flexibility and value across these sectors.
Read All ReviewsSelect Industry to see insights
Information technology Software Retail Design Manufacturing Hospitality & leisure Telecommunications Healthcare IT Services Consumer Products Energy & natural resources Education Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that WOW24-7 offers competitive pricing and excellent value for money. One client mentioned their decision was influenced by WOW24-7's pricing fitting their budget while providing high-quality service. Another client highlighted significant cost savings, noting they received superior service at 50% less than maintaining an in-house team. Overall, feedback indicates that WOW24-7's affordability does not compromise service quality, leading to high satisfaction among clients.Was this helpful?
-
$1,000+< $25 / hr10 - 49Manila, Philippines
Services provided
15% Call Center Services75% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
100% Answering servicesSee all 32 projectsAidey is a company specializing in Contact Center Services, providing solutions in Customer Support, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight Aidey's efficiency in reducing response times by up to 90% and improving customer satisfaction scores by up to 19%. Clients commend their proactive management, emotional intelligence, and ability to integrate seamlessly with internal operations. Overall, feedback is overwhelmingly positive, with no significant negative remarks noted.
Reviews mention Communicative
The overall sentiment regarding Aidey's communication skills is highly positive. Clients consistently highlight their proactive and friendly approach, with one stating they were 'impressed with their professionalism' and another noting 'the team was friendly, professional, and proactive.' Regular updates and reports were appreciated, exemplified by a client mentioning 'immediate response time' through their communication channels. Overall, clients express satisfaction with Aidey's effective communication, which has significantly contributed to improved customer experiences.-
Virtual Assistant for Hospitality Company
5.0 Feb 27, 2022Since they already run the Guest Communication for several businesses similar to ours, it was pretty seamless working with them. We have a WhatsApp group and communication is very simple and response time is immediate. We are impressed with their professionalism, and the way they handled the communication.
Read Full Review -
Shopify Development for Digital Agency
5.0 Feb 16, 2022We find their team supportive and pleasant. They were good at communication and sent us reports daily. We’re happy with their work.
Read Full Review -
Customer Support Services for Healthtech Company
5.0 Jan 5, 2022They are very friendly and great at communication. We had weekly meetings wherein they showed us the customer satisfaction reports and data about the number of chats, emails, calls handled by them.
Read Full Review -
Customer Support Outsourcing for Educational Institution
5.0 Dec 20, 2021They sent us chat/email/call reports every month. Those reports had a log of all the transcripts of the communication that happened and the customer satisfaction scores. We enjoyed working with them. They are proactive, dedicated, and very good at communication.
Read Full Review
Was this helpful?
14 of 14 Call Center Services reviews are 5 stars9 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Mobile Banking Company
5.0 — Aidey provided customer support services for a mobile banking company. They handled the Tier 1 support line, dealing with password resets, how-to questions, KYC follow-ups, and suspicious behavior Read moreWas this helpful?
Industry Experience
Aidey has demonstrated expertise across various industries including Manufacturing, Financial Services, Software, Healthcare, Education, and Hospitality. Feedback highlights strengths in customer support management, efficiency improvements, and a keen attention to detail. Notably, they have achieved measurable results such as reducing response times and increasing customer satisfaction scores. Their cultural fit and adaptability are frequently praised, making them a strong candidate for firms seeking reliable, detail-oriented outsourced support in these sectors.
Read All ReviewsSelect Industry to see insights
Manufacturing Financial services Fitness Software Business services Real estate Media Education Hospitality & leisure HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback consistently highlights Aidey’s competitive pricing and strong value for money. Multiple reviews noted that Aidey’s costs fit within clients' budgets while delivering high-quality service, with one client stating they received 'good value for cost.' Additionally, measurable outcomes, such as improved customer satisfaction and reduced operational times, further affirm the perceived value of Aidey's services, making them a preferred choice for many businesses.Was this helpful?
-
-
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Services provided
50% Call Center Services30% Back Office Outsourcing10% Customer Service Outsourcing +110% Market ResearchFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 12 projectsIntelemark, a company specializing in Contact Center Services and Telemarketing Services, consistently delivers high-quality lead generation, outbound call handling, and appointment-setting services. With a notable emphasis on responsiveness and flexibility, they have effectively served diverse industries, as evidenced by positive reviews from clients in healthcare, technology, and manufacturing. Approximately 90% of reviewers commend their professionalism and ability to integrate seamlessly into client operations, highlighting their adept project management and skilled communication.
Reviews mention Hard working
Clients have highlighted Intelemark's hard-working nature, emphasizing their commitment to exceeding lead generation targets and maintaining strong communication. One client noted, "They consistently hit or exceeded our target number of leads per day," showcasing their dedication. Additionally, the project lead's attentiveness and engagement were praised: "I felt like she was very engaged in our project." Overall, the sentiment reflects a high level of satisfaction with Intelemark's work ethic and responsiveness.-
Call Center & Lead Generation Support for Benefits Firm
5.0 May 1, 2020Other providers wanted to leave the management up to us, but Intelemark took the reigns and worked hard to understand our needs. From a communication perspective, everyone on their team was outstanding. I could call their COO and he would know all the details of the project. They were just very attentive to each part of our project.
Read Full Review
Was this helpful?
9 of 11 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for Radiology Solutions Company
5.0 — A radiology solutions company hired Intelemark for lead generation. Their services included cold calls to healthcare facilities to educate them on the client's services to gain potential customers. Read moreWas this helpful?
Industry Experience
Intelemark has demonstrated strong expertise across various industries, including Healthcare, Energy & Natural Resources, IT Services, Manufacturing, and Financial Services. Clients commend their ability to generate qualified leads, set appointments, and integrate seamlessly with existing teams. Feedback highlights strengths in responsiveness, effective communication, and an understanding of complex product offerings. Overall sentiment is highly positive, particularly in Healthcare and Consulting, where Intelemark significantly impacted clients' sales funnels and customer engagement.
Read All ReviewsSelect Industry to see insights
Medical Energy & natural resources Other Industry Consulting Manufacturing Healthcare IT Services Chemicals & Biotechnology Financial servicesWas this helpful?
-
-
UndisclosedUndisclosed1,000 - 9,999Noida, India
Services provided
40% Call Center Services30% Customer Service Outsourcing20% Market Research +110% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 5 projectsGo4customer specializes in providing comprehensive contact center services, including inbound and outbound call center services, telemarketing, and customer care services. Reviews highlight their exceptional customer support, with 100% of reviewers praising their responsiveness and efficiency in project management. Clients consistently commend their commitment to customer satisfaction and seamless integration into existing operations.
4 of 4 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service & Back-Office for Residential Support Co
5.0 — Go4customer provided call center services for a residential support services company. The team was responsible for 24/7 support, staff support, client support, compliance training, and reporting. Read moreWas this helpful?
Industry Experience
Go4Customer has received positive feedback primarily in the Healthcare and Information Technology sectors. In Healthcare, clients appreciated their 24/7 support, compliance training, and impact on client satisfaction, reflecting strong operational efficiency. In the IT industry, their call center services significantly improved customer support and lead generation, showcasing their commitment to customer satisfaction and reliability. Overall, Go4Customer is well-suited for organizations seeking effective call center solutions in both Healthcare and IT, demonstrating expertise and adaptability.
Read All ReviewsSelect Industry to see insights
IT Services Healthcare Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Go4Customer's competitive pricing and strong value for money. For instance, one client noted the 'good value for cost' and another emphasized that their 'billing is easier to read and pay.' Overall sentiment reflects satisfaction with cost-effectiveness, as clients reported significant monthly savings, such as $1,000 and $4,000, while receiving quality service. This underscores Go4Customer's commitment to delivering effective solutions at reasonable prices.Was this helpful?
View projects from:
-
$1,000+< $25 / hr1,000 - 9,999
Services provided
35% Call Center Services35% Back Office Outsourcing15% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
45% Answering services45% Inbound appointment scheduling10% Virtual receptionistSee all 8 projectsOutsource and Save is a company specializing in Contact Center Services, including Customer Support Services and both Inbound and Outbound Call Center operations. The company is highly praised for its affordability, efficiency, and bilingual staff, with reviewers noting significant payroll savings and improved customer service. All reviewers express positive feedback, highlighting effective communication and seamless onboarding processes.
1 of 1 Answering services reviews is 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
Outsource and Save has received overwhelmingly positive feedback in their Answering services, with 100% of clients satisfied with their results. Strengths highlighted include their effective communication, bilingual staff, and ability to streamline operations, particularly in scheduling and logistics. Clients appreciate their transparency and quick onboarding process. Notably, their strategic hiring led to significant payroll savings and improved customer service, ensuring no missed calls or appointments.
Read Most Recent ReviewWas this helpful?
Industry Experience
Outsource and Save has received positive feedback across several industries, including Manufacturing, Financial Services, Consumer Products, Consulting, Human Resources, and Healthcare. Clients praise their expertise in telemarketing, customer service, and operations management, noting increased sales, improved customer satisfaction, and streamlined processes. In Manufacturing and Healthcare, they excel in managing high volumes of calls and administrative tasks. The Financial Services sector highlights their success in client outreach and retention. Overall, the sentiment is highly favorable, particularly for those seeking cost-effective outsourcing solutions.
Read All ReviewsSelect Industry to see insights
Manufacturing Financial services Consumer products & services Consulting Human Resources Healthcare ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Outsource and Save for their affordable pricing and exceptional value for money. For instance, a director noted that their budget-friendly rates provided high-quality services, stating, 'It’s rare to find a company that offers great service, communicates well, and still fits within our budget.' Another client highlighted a significant 68% reduction in payroll costs while increasing service capacity, emphasizing their effective cost management and value delivery.Was this helpful?
-
$1,000+< $25 / hr1,000 - 9,999
Services provided
40% Call Center Services30% Back Office Outsourcing20% Robotics Process Automation +110% Generative AIFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 7 projectsVSynergize is a company specializing in Contact Center Services and Customer Support Services, offering both inbound and outbound call center solutions. The reviews highlight a positive reputation, with over 90% of feedback emphasizing their strengths in generating new business and efficient call handling. Clients appreciate their strong team dynamics and the ability to save significant resources, with minimal areas identified for improvement.
1 of 4 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing & Call Center Support for Consulting Firm
5.0 — To acquire more leads, a consulting firm hired VSynergize for their sales outsourcing and call center services. The team reached out to potential customers, handled customer inquiries, and provided Read moreWas this helpful?
Industry Experience
VSynergize has demonstrated robust expertise across various sectors, including publishing, consulting, information technology, telecommunications, and transportation. Clients highlight the company's strengths in sales outsourcing, call center services, and market analysis. Positive feedback underscores their responsiveness, dedication to understanding client needs, and ability to drive measurable results, such as significant increases in sales and lead generation. Overall, VSynergize is well-suited for organizations seeking enhanced sales strategies and customer engagement within these industries.
Read All ReviewsSelect Industry to see insights
Publishing Consulting Information technology Telecommunications Transportation Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
VSynergize is perceived as offering good value for money, with clients noting that their pricing is competitive and aligns well with budgets. One client highlighted that while they were not the cheapest, their value proposition was appealing compared to others. Another client emphasized that their pricing structure is designed with client needs in mind, resulting in significant savings, both in time and costs. Overall, the sentiment reflects satisfaction with the cost-to-value ratio.Was this helpful?
View projects from:
-
$10,000+< $25 / hr250 - 999Dorval, Canada
Services provided
52% Call Center Services20% Back Office Outsourcing15% Sales Outsourcing +113% Customer Service OutsourcingFocus Areas
100% Answering servicesSee all 2 projectsCanadaDirect is a provider of outbound telemarketing services with expertise in Contact Center Services and live agent solutions. Reviews highlight their exceptional project management skills and entrepreneurial focus, contributing to a 20% increase in sales and a significant reduction in customer complaints. Overall, feedback is overwhelmingly positive, with no noted areas for improvement.
1 of 1 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Voice Services for Financial Services Marketing Company
5.0 — CanadaDirect provided telemarketing services using voice assistants and live agents. They called the existing customers and offered them the products they might be interested in. Read moreWas this helpful?
Industry Experience
CanadaDirect demonstrates significant expertise in the Advertising & Marketing industry, particularly in providing outbound telemarketing services with live agents and voice assistance. Clients report a marked increase in sales and a decrease in customer complaints, highlighting the company's strong project management and compliance focus. Their entrepreneurial approach and superior performance relative to competitors make them an excellent choice for companies in need of effective customer engagement solutions.
Read All ReviewsSelect Industry to see insights
Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted CanadaDirect's exceptional value for money, particularly in the context of their extensive telemarketing services. One client highlighted an annual investment of $3,000,000–$5,000,000, resulting in a 20% sales increase and a significant reduction in customer complaints. Feedback emphasizes their superior performance compared to competitors, with one client stating they are the best vendor they've ever worked with, reinforcing the perception of high value relative to cost.Was this helpful?
-
$1,000+< $25 / hr50 - 249Sugar Land, TX
Services provided
20% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +410% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing10% Transcription10% TranslationFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 90 projectsIdeasUnlimited is a comprehensive Contact Center Services provider specializing in Customer Support Services, Inbound and Outbound Call Centers, and Telemarketing Services. With approximately 90% positive feedback, clients consistently praise their flexibility, communication, and ability to integrate with company processes, as evidenced by their successful management of call handling, lead generation, and customer follow-ups. Their professional and responsive service is highly regarded, contributing to improved client satisfaction and business growth for customers.
Reviews mention Easy to reach
Clients have consistently praised IdeasUnlimited for their accessibility and responsiveness. One client noted, 'They were always on time and easy to reach,' highlighting their effective communication and willingness to accommodate changes promptly. This sentiment reflects a strong overall impression of the company's dedication to client needs and their proactive approach in project management, fostering trust and satisfaction throughout the collaboration.-
Medical Billing Services for Treatment Center
5.0 Aug 31, 2025They were always on time and easy to reach. If we needed changes they adjusted right away.
Read Full Review
Was this helpful?
11 of 11 reviews are 5 stars7 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
Recent reviews for IdeasUnlimited reflect a consistently positive sentiment, highlighting their exceptional communication, responsiveness, and adaptability. Clients noted their ability to manage increased workloads efficiently, such as during COVID-19 spikes. Specific feedback emphasized their commitment to client success and proactive support, with one client stating, "It feels like they’re part of our team." Overall, IdeasUnlimited is praised for delivering high-quality service and aligning with client values, with minimal areas for improvement identified.Was this helpful?
More responsive than most other service providers
Get in TouchIdeasUnlimited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 3 languages:
- English
- Spanish
- French
-
-
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
45% Answering services45% Virtual receptionist10% Inbound appointment schedulingSee all 18 projectsAnswerForce is a Contact Center Services provider specializing in Customer Support and Call Handling. Their reviews are predominantly positive, with 90% of reviewers highlighting their professionalism and responsive customer service. Clients commend AnswerForce's script customization and adaptability in managing complex call handling needs, though one review mentioned challenges in communication and billing. Overall, AnswerForce is praised for its excellent Customer Service Center capabilities.
Reviews mention Accommodating
The reviews reflect a highly accommodating sentiment towards AnswerForce, with clients praising their responsiveness and adaptability. One client noted, "They answer every time, and they answer quickly," highlighting their consistent availability. Another emphasized their proactive approach, stating, "They reached out to me when COVID-19 started happening..." Overall, clients appreciate the tailored service and flexibility, with one recommending potential customers to "trust their process" as AnswerForce effectively meets individual needs.-
Answering Services & Inbound Client Mgmt for Tutoring Co
4.0 Apr 30, 2020They’re proactive. They reached out to me when COVID-19 started happening and asked if I wanted to do anything different with my scripting. They looked to see what worked best for the business and for me. I like that I have a choice. Even if you call a couple of times, they know who you are, so you don’t need to provide your information again.
Read Full Review
Was this helpful?
9 of 14 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Answering Service for Oil & Gas Service Company
5.0 — AnswerForce serves as the answering service team across several locations for an oil and gas service company. The team handles incoming calls on a 24/7 basis. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express positive sentiments regarding AnswerForce's cost-effectiveness and value for money. Several reviews highlight competitive pricing and flexible billing structures tailored to call volumes, such as a client noting a monthly cost of $225 for comprehensive service. Additionally, clients appreciate the high-quality service relative to pricing, with one stating that AnswerForce offers 'excellent service at a good cost.' However, some feedback indicates room for improvement in pricing transparency and billing clarity.Was this helpful?
View projects from:
San Antonio, Texas (1) Edina, Minnesota (1) Denville, New Jersey (1) Buffalo, New York (1) New York City, New York (1) Cincinnati, Ohio (1) Los Angeles, California (1) Denver, Colorado (1) Phoenix, Arizona (1) Philadelphia, Pennsylvania (1) Loganville, Georgia (1) Levelland, Texas (1) Groveport, Ohio (1) Conway, Massachusetts (1) Orange County, California (1) -
-
UndisclosedUndisclosed250 - 999Portland, OR
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
50% Answering services40% Virtual receptionist10% Inbound appointment schedulingSee all 7 projectsRuby is a company specializing in virtual receptionist and inbound call center services, dedicated to providing professional customer support services. Reviews highlight their exceptional call handling and customer care, with 100% of reviewers appreciating their professionalism and live answering services. Clients value their seamless communication, reporting significant savings and enhanced customer experience.
Reviews mention Professional
Clients consistently highlight Ruby Receptionists' professionalism, noting their courteous and qualified receptionists who deliver exceptional service. One attorney emphasized the importance of having a live answering service, describing it as 'more professional' than automated alternatives. Another client praised their thoroughness and ability to handle unusual situations flawlessly, stating they have never encountered any issues in years of collaboration. Overall, the sentiment reflects a strong appreciation for Ruby Receptionists' commitment to maintaining high standards of professionalism.-
Virtual Receptionist Service for Law Firm
5.0 Aug 11, 2020It’s nice to have a live answering service, especially because many solo practitioners have an automated answering service. Having a real person answering my calls is more professional. When I need to speak with someone, I email them. They also have a mobile app that allows me to make changes to my account and preferences easily.
Read Full Review -
Receptionist Support for Law Firm
5.0 Nov 19, 2018Ruby Receptionists is central to my goal of “virtualizing” my office so that I can operate from anywhere in the world. They go above and beyond to be helpful. I truly appreciate their professionalism, thoroughness, and remarkable ability to handle even unusual situations flawlessly. I have never had a single issue with any of their receptionists in all of the years I have used their services.
Read Full Review
Was this helpful?
3 of 7 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 7 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Receptionist Service for Law Firm
5.0 — Ruby Receptionists provide ongoing phone answering services to a solo legal practitioner. They answer all incoming calls and forward the messages to the attorney. Read moreWas this helpful?
Industry Experience
Ruby Receptionists has demonstrated expertise across various industries including Legal, Advertising & Marketing, Arts, Entertainment & Music, Manufacturing, Financial Services, and Energy & Natural Resources. Feedback highlights their professionalism, strong customer service, and ability to manage inbound calls effectively. In the Legal sector, they are praised for enhancing client communication and operational efficiency. Overall sentiment is positive, indicating Ruby Receptionists is a strong fit for businesses seeking reliable virtual receptionist services.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Manufacturing Financial services Energy & natural resources Advertising & marketing LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Ruby Receptionists for their cost-effectiveness and value for money. One attorney noted spending less than $300 monthly for a service that significantly enhances professionalism, while another client reported saving $1,000 to $2,000 monthly through their services. Overall, feedback indicates that Ruby's pricing structure is perceived as reasonable, with many clients expressing satisfaction with the quality of service relative to the costs incurred.Was this helpful?
-
-
$1,000+< $25 / hr250 - 999Pasig, Philippines
Services provided
25% Call Center Services40% Employer of Record (EOR) Services25% Back Office Outsourcing +110% IT Strategy ConsultingFocus Areas
50% Answering services40% Inbound appointment scheduling10% Virtual receptionistSee all 4 projectsTRU29 Solutions Inc. is a company specializing in Contact Center Services, including Outbound Call Center and Customer Support Services. Their reviews highlight a 100% success rate with exceptional management and skilled staff, emphasizing their professionalism and adaptability. Clients appreciate their timely communication and partnership-based approach, with no areas for improvement noted.
Reviews mention Unique expertise
Clients consistently highlight TRU29 Solutions Inc.'s unique expertise in managing operations and staff effectively. One CEO praised their 'highly skilled and smart staff' and noted their impressive adaptability to new areas. Feedback indicates a strong culture fit and a commitment to delivering results, with one client reporting '100% success throughout the years.' Overall sentiment reflects confidence in TRU29's capabilities and their effective project management.-
Outbound Sales Campaign for Telecommunications Company
5.0 Apr 29, 2023The company has highly skilled and smart staff throughout, which is evident in their ability to adapt and change to new areas. Their management is also impressive, ensuring that everything was done effectively and exactly as needed. This demonstrates their unique expertise in handling projects with precision and adaptability.
Read Full Review
Was this helpful?
Industry Experience
TRU29 Solutions Inc. has demonstrated expertise across various industries, including Information Technology, Telecommunications, Financial Services, and Advertising & Marketing. Clients commend their responsive project management, professionalism, and effective communication, resulting in successful outcomes such as timely payroll management, seamless staff recruitment, and robust social media growth. Overall sentiment reflects strong satisfaction in both service delivery and partnership, making TRU29 a compelling choice for enterprises seeking reliable support in these sectors.
Read All ReviewsSelect Industry to see insights
Information technology Telecommunications Financial services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend TRU29 Solutions Inc. for offering excellent value for money, with one stating, "Pricing was not a huge issue for us as we were prepared to pay more; however, TRU29 gave us an excellent deal lower than expected." Another client highlighted their "good value for cost" and responsiveness, contributing to overall satisfaction. The sentiment across reviews reflects a positive perception of the company's pricing relative to the quality of services provided.Was this helpful?
View projects from:
-
-
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Services provided
30% Call Center Services20% Corporate Training & Coaching20% Customer Service Outsourcing +215% HR Outsourcing15% IT Managed ServicesFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 3 projectsGlobal Bilgi is a comprehensive Contact Center Services provider specializing in Customer Support, Inbound and Outbound Call Centers, and Telemarketing Services. Reviews highlight their professionalism and strong performance in meeting key performance indicators, with one client noting a 20% revenue target exceedance. While their pricing is higher than competitors, 100% of reviewers value their service quality and transparency.
Reviews mention High-quality work
Global Bilgi has consistently received high praise for delivering high-quality work, as evidenced by a long-standing partnership with LifeCell. Clients commend their ability to exceed revenue targets, with one instance noting a 20% increase despite remote work challenges. The company is recognized for its transparency, adaptability, and innovative approach, which has significantly contributed to client success. Overall, the sentiment reflects strong satisfaction with their service quality and effective project management.-
Telesales & Customer Service for Telecommunications Company
5.0 Apr 7, 2021Global Bilgi has a great combination of price, service quality, and process transparency. These three main pillars are what helps us meet our targets. Global Bilgi is a professional company that does not just deliver services, they bring you results. Instead of offering textbook solutions, they can build your business processes from scratch.
Read Full Review
Was this helpful?
2 of 2 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Telecom Service Provider
5.0 — Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts. Read moreWas this helpful?
Industry Experience
Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.
Read All ReviewsSelect Industry to see insights
Consumer Products TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.Was this helpful?
-
-
$50,000+Undisclosed1,000 - 9,999Margate, FL
Services provided
20% Call Center Services50% Customer Service Outsourcing15% Back Office Outsourcing +115% IT Managed ServicesFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 9 projectsGlobal Response is a company specializing in Contact Center Services, offering comprehensive Customer Support and Inbound Call Center solutions. Reviews indicate highly responsive and attentive service, with 100% of clients commending their customer care capabilities and strategic partnership approach. Their ability to save clients substantial time and costs is repeatedly highlighted, although some suggest enhancements in technology for improved service delivery.
Reviews mention Unique expertise
Clients have consistently noted the company's unique expertise in their field, particularly highlighting their efficiency in processing orders and delivering cost-effective solutions. One client emphasized their expertise, stating, 'They are experts in this business.' Overall sentiment reflects a strong appreciation for the company's specialized knowledge, with clients expressing satisfaction and no identified areas for improvement.-
Order Processing Support for Financial Company
4.0 Nov 2, 2017The service provider's strengths include their expertise in this business. This expertise has been acknowledged by the client, who has been working with them for approximately five years. Their proficiency has likely contributed to the cost savings experienced by the client.
Read Full Review
Was this helpful?
Industry Experience
The service provider has garnered positive feedback across various industries, including Financial Services, Hospitality & Leisure, Retail, Real Estate, and Business Services. Clients commend their responsiveness, innovative solutions, and ability to handle high volumes of calls effectively. In Financial Services, they are noted for saving significant costs while enhancing efficiency. In Hospitality, they excel in customer service. Overall, the provider is recognized for their strong partnership ethos and operational expertise, making them a suitable choice for businesses seeking reliable inbound support.
Read All ReviewsSelect Industry to see insights
Healthcare Retail Real estate Hospitality & leisure Business services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the company's cost-effectiveness and value for money, highlighting their ability to save substantial amounts. One client noted a monthly savings of $12,000, while another emphasized that the service provider significantly reduced operational costs and improved efficiency. Overall, the sentiment is positive, with clients appreciating the responsive service and strategic partnership, although specific pricing details are often undisclosed.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
-
-
$5,000+< $25 / hr250 - 999Iași, Romania
Services provided
30% Call Center Services50% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 9 projectsIntelligentBee is a versatile IT services company specializing in customer support, technical support, and software development. Client reviews highlight their flexibility, ability to deliver projects on time, and high-quality service. Approximately 90% of reviewers appreciate their commitment to understanding clients' needs and maintaining excellent communication. Suggestions for improvement focus on minor documentation and scheduling aspects.
Reviews mention Open to feedback
The overall sentiment regarding IntelligentBee's openness to feedback is highly positive. Clients have noted their commitment to continuous improvement based on feedback, with one client highlighting, 'They are always open to me when I propose a new idea.' Another client remarked on the 'healthy and fluid communication' that facilitates discussions on service enhancements. Overall, clients appreciate the proactive approach to incorporating their insights, contributing to successful project outcomes.-
Customer Service Support for Open-Source Management SaaS Co
4.5 Oct 3, 2023The IB team has been committed and responsible in their deliveries. They have been continuously improving based on our feedback. We have healthy and fluid communication that allows us to dive into the different metrics and detect opportunities for improvement of their service.
Read Full Review -
Application Development for Influencer Networking Platform
5.0 Dec 4, 2019We do calls every morning with the team, discussing what they’d done the previous day and what they’re going to do next. They also helped me learn lots of things regarding development and are always open to me when I propose a new idea. IntelligentBee is very involved with this project, and some team members have been working on it from the beginning, despite my being difficult to collaborate with.
Read Full Review
Was this helpful?
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised IntelligentBee for their exemplary technical support and responsiveness, noting a significant improvement in employee satisfaction and efficiency. One client highlighted the company's flexibility in meeting specific needs and their ability to deliver projects on time. However, they suggested enhancing documentation practices for future reference. Overall, the sentiment is highly positive, with clients appreciating the value and expertise IntelligentBee brings to their projects.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on IntelligentBee highlights their strong value for money, with many stating the services provided fit within budget while delivering high-quality results. One client noted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned saving significantly compared to local alternatives. Overall, the sentiment is positive, with clients appreciating the flexibility and responsiveness of the team, often resulting in successful outcomes for their projects.Was this helpful?
$1,200 Companies that are looking to grow their bussiness $2,800 Medium sized communities that needs management $5,000 Companies with large volumes of social interactionView PackagesCommunity Management
Boost brand loyalty and reduce support tickets with our integrated Community Management service. We actively engage, moderate, and support your online community across channels—fostering real-time feedback, personalized interaction, and a loyal, empowered customer base.Was this helpful?
-
-
$1,000+< $25 / hr1,000 - 9,999Gurugram, India
Services provided
25% Call Center Services25% Back Office Outsourcing20% Customer Service Outsourcing +220% Sales Outsourcing10% TranscriptionFocus Areas
67% Answering services33% Inbound appointment schedulingSee all 6 projectsMattsenKumar LLC is a professional contact center service provider offering comprehensive customer support services, including inbound and outbound call handling, telemarketing, and customer care services. The company receives positive feedback for its proactive project management, adaptability, and effective customer service, with 90% of customer issues reportedly resolved efficiently. Clients commend their commitment to understanding client needs and their 24/7 availability.
Reviews mention Accessible
Clients have praised MattsenKumar LLC for their accessibility and responsiveness. One client noted their approachability and 24/7 availability, expressing appreciation for having direct contact with top leadership. Additionally, they highlighted the company's proactive engagement and flexibility in accommodating new requests, indicating a strong commitment to client needs. Overall, sentiment regarding accessibility is highly positive, with clients feeling supported and connected throughout their collaboration.-
Call Center Services for Financial Institution
4.5 Oct 5, 2021They’re approachable, and they’re available 24/7. I even have the mobile numbers of all their top leadership. Above all, they’re ready to help me any time of the day.
Read Full Review
Was this helpful?
Industry Experience
MattsenKumar LLC has garnered positive feedback across various industries including Financial Services, Consumer Products, and Business Services. Clients commend their adaptability and responsiveness, particularly in call center operations and customer service management. In the Financial Services sector, they excel in providing efficient customer support for loans and financial products, while in the Consumer Products field, they enhance customer relationships through effective inbound services. Overall, their strengths lie in flexibility, effective communication, and a commitment to client satisfaction, making them a strong choice for businesses in these sectors.
Read All ReviewsSelect Industry to see insights
Other Industry Financial services Business services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong positive sentiment regarding MattsenKumar LLC's cost-effectiveness and value for money. One client highlighted that they provide 'good services at reasonable prices,' while another mentioned a monthly investment of approximately $16,000–$20,000, which they deem worthwhile due to the quality of service received. Overall, clients appreciate the adaptability and responsiveness of MattsenKumar, indicating that the pricing aligns well with the value delivered.Was this helpful?
View projects from:
-
-
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Services provided
25% Call Center Services25% Mobile App Development20% Custom Software Development +310% AR/VR Development10% Sales Outsourcing10% Web DesignFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 3 projectsRemoteReps, a company offering Contact Center Services and Telemarketing Services, has received mixed reviews. One client reported a significant 250% increase in booked calls, praising their professionalism and seamless communication. In contrast, another client expressed dissatisfaction with their B2B capabilities, citing unprofessional onboarding and a misalignment of tactics. Overall, 50% of reviewers highlighted positive outcomes in phone support and call handling.
Reviews mention Communicative
RemoteReps has received overwhelmingly positive feedback regarding their communication skills. Clients emphasized the seamless workflow and excellent communication, noting that the team was responsive, professional, and easy to work with. One client remarked on the 'fantastic' project management and the ease of training due to effective communication. Overall, the sentiment reflects high satisfaction with RemoteReps' communicative approach, indicating they are a reliable partner in collaboration.-
B2B Sales Calls for Healthcare Business Coaching Company
5.0 Aug 6, 2019It was seamless. We couldn't have asked for better communication or professionalism.
Read Full Review -
Cold Calling for Mental Health Group's Sales Team
5.0 Jul 25, 2019Our main point of contact is great if I ever have any problems. He is responsive and quick to help. We mostly use phone calls and email.
Read Full Review
Was this helpful?
1 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
B2B Sales Calls for Healthcare Business Coaching Company
5.0 — CC Capital Group made B2B outbound sales calls to healthcare practitioners and set up appointments for management and financial literacy coaching. Read moreWas this helpful?
Industry Experience
RemoteReps has demonstrated expertise primarily in the healthcare, business services, and financial services industries. Positive feedback highlights their effectiveness in appointment setting and B2B sales calls, especially within healthcare, where clients noted increased client engagement and revenue. However, in financial services, a client expressed dissatisfaction with their understanding of B2B tactics and onboarding processes. Overall, sentiment is favorable in healthcare and business services, while caution is advised for potential clients in financial services.
Read All ReviewsSelect Industry to see insights
Business services Healthcare Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback regarding RemoteReps emphasizes a strong value for money, particularly in their cost-effective solutions. One client noted a remarkable 250% increase in booked calls, highlighting the profitability of their services. Another client appreciated their reasonable pricing and effective training processes, stating they were 'extremely helpful' and met all performance metrics. However, a less favorable review pointed to issues with onboarding and misalignment in expectations, suggesting variability in client experiences regarding value.Was this helpful?
-
-
$1,000+< $25 / hr1,000 - 9,999Lewisville, TX
Services provided
10% Call Center Services30% Finance & Accounting Outsourcing (FAO)15% Back Office Outsourcing +415% Custom Software Development10% Application Testing10% Cybersecurity10% Mobile App DevelopmentFocus Areas
100% Answering servicesSee all 4 projectsInvensis Inc is a company offering Contact Center Services and comprehensive back office solutions, notably in Customer Support Services and data entry. Their reviews highlight exceptional customer service and efficiency, with 100% of reviewers praising their prompt communication and cost-effectiveness. They have notably improved clients' operational efficiency by as much as 37%, saving both time and money.
Reviews mention Reliable
Clients consistently describe Invensis Inc as a reliable service provider, highlighting their efficient and accurate offshore data entry services. One client noted that they have delivered impeccable service with on-time delivery and over 99% accuracy, stating, "They have always been impeccable in terms of service." Another client emphasized their honesty and quality, declaring, "They are at the top of my list, I have never worked with a company as good as this." Overall, the sentiment reflects a strong trust in Invensis's capabilities.-
IT Branch Data Entry & Cleansing
4.5 Aug 18, 2017They have been consistently delivering efficient, accurate and reliable offshore data entry services. The use of advanced technology such as OCR and ICR guarantees greater than 99% accuracy of data entry. Pros: They have been great everytime we have used their services. Great service and on-time delivery. Accurate data work and completed on time. Work done was accurate and we got the output data as promised - as per our time requirements.
Read Full Review
Was this helpful?
2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Order Processing & Answering Services for Marketing Firm
4.5 — Read moreWas this helpful?
Industry Experience
Invensis Inc. has demonstrated strong capabilities across various industries, including Advertising & Marketing, IT Services, Hospitality & Leisure, and Legal. Clients consistently praise their exceptional customer service, efficiency, and ability to significantly reduce operational burdens. Feedback highlights notable improvements in efficiency and accuracy, particularly in data entry and back office tasks. Overall, the sentiment is highly positive across these sectors, making Invensis a viable partner for organizations seeking reliable outsourcing solutions.
Read All ReviewsSelect Industry to see insights
Advertising & marketing IT Services Hospitality & leisure LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall feedback on Invensis Inc. highlights a strong sentiment regarding cost-effectiveness and value for money. Clients noted reasonable monthly billing structures, with one remarking, "the pricing structure is very reasonable, much like other companies." Another client emphasized significant savings, stating, "it's about $1,500 per month." The efficient service delivery has led to increased productivity, with clients reporting time savings of 60 hours monthly and improved operational efficiency, reinforcing the perception of excellent value.Was this helpful?
-
-
$1,000+< $25 / hr1,000 - 9,999Bengaluru, India
Services provided
30% Call Center Services30% Custom Software Development10% AI Consulting +310% AI Development10% AR/VR Development10% Web DesignFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 23 projectsFlatworld Solutions is a company specializing in Contact Center Services, offering Customer Support Services, Inbound Call Center, Outbound Call Center, and more. Reviewers consistently praise their professionalism, project management, and communication skills, with approximately 98% noting positive customer satisfaction. Clients appreciate their cost-effective solutions, although some suggest improvements in technical aspects and call recording provisions.
Reviews mention Hard working
Clients consistently highlight the hardworking nature of Flatworld Solutions' team. One client noted, "Flatworld Solutions has very talented and hardworking people," acknowledging their dedication despite potential initial adjustments. The management's responsiveness and professionalism further underscore their commitment to effective project management. Overall, the sentiment reflects a strong appreciation for the team's work ethic and capability, establishing Flatworld Solutions as a reliable partner in lead generation and sales support.-
BPO Services for Lawyer Referral Service Company
5.0 Sep 23, 2022Flatworld Solutions’ lead generation team is doing great so far — our partnership has been a blessing. However, as far as the sales team goes, it is too early to provide any real feedback because we’re still working intensively to get their agents phone-ready. Still, the sales team is doing a great job so far. Flatworld Solutions has very talented and hardworking people, but it may take them a bit longer to adjust than someone local.
Read Full Review
Was this helpful?
Industry Experience
Flatworld Solutions has demonstrated significant expertise across various industries including Education, Consulting, Business Services, IT Services, Sports, Healthcare, Design, Advertising & Marketing, Legal, Financial Services, Real Estate, and Consumer Products. Feedback highlights their strengths in project management, communication, and technical skills, with an overall positive sentiment. Clients commend their responsiveness and professionalism, making them a suitable partner for businesses seeking outsourcing solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Business services Education Consulting IT Services Sports Healthcare Design Advertising & marketing Other Industry Software Legal Financial services Real estate Information technology Manufacturing Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Flatworld Solutions as offering good value for money, with many highlighting their competitive pricing. For instance, one client noted that the pricing fit their budget while providing good value. Another review emphasized their cost-effective solutions, stating that the partnership saved substantial operational costs. Overall, the sentiment is positive, reflecting satisfaction with the balance between cost and service quality, although some reviews suggest there may be room for improvement in pricing strategies.Was this helpful?
View projects from:
-
-
$1,000+< $25 / hr1,000 - 9,999London, England
Services provided
20% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +220% Sales Outsourcing10% TranscriptionFocus Areas
100% Answering servicesSee all 4 projectsQuantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.
Reviews mention Exceeds expectations
Quantanite has consistently exceeded expectations in productivity and project management for SkipTheDishes. The client highlighted that Quantanite consistently completes tasks at over 100% of anticipated outputs, demonstrating exceptional efficiency. Their proactive communication and collaborative approach, particularly from their VP of Client Solutions, have been commendable. Despite initial challenges, the team adapted quickly, leading to a strong partnership. Overall, the client expressed high satisfaction, indicating that Quantanite's performance significantly surpassed their initial expectations.-
Website & Account Management Services for Food Delivery Firm
4.5 Jan 12, 2021Right now, Quantanite is exceeding our productivity expectations. Consistently, they've been over 100%, and they’re completing their work faster than I expect them to. It’s been a painful process to try to bring this component of the work in-house since Quantanite has consistently exceeded and produced more than what we've asked them to do.
Read Full Review
Was this helpful?
Industry Experience
Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.
Read All ReviewsSelect Industry to see insights
Software Food & BeveragesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.Was this helpful?
View projects from:
-
-
$1,000+Undisclosed50 - 249Toronto, Canada
Services provided
85% Call Center Services15% Customer Service OutsourcingFocus Areas
20% Answering services50% Virtual receptionist30% Inbound appointment schedulingSee all 60 projectsVeta Virtual is a company specializing in Contact Center Services, with a focus on managing inbound and outbound calls, and providing telephonic support. The reviews are overwhelmingly positive, noting their excellent customer care services and responsiveness. Impressively, 90% of reviewers emphasize their high-quality customer support and adaptability to client needs, with particular praise for their project management, reliability, and the seamless integration of their services.
Reviews mention Puts the customer first
Clients express a strong sentiment that Veta Virtual prioritizes customer needs. One client highlighted the 'very personal service' and noted that Andy 'goes above and beyond to ensure customer satisfaction.' The service was described as reliable and delivered as promised, with no areas for improvement mentioned, indicating a high level of client satisfaction and commitment to putting customers first.-
Call Answering & Message Forwarding for Legal Services Firm
5.0 Mar 1, 2024Contact Andy goes above and beyond to ensure customer satisfaction. The service provided was as promised. I was entirely satisfied with the quality of service.
Read Full Review
Was this helpful?
4 of 5 reviews are 5 stars5 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent client feedback highlights Veta Virtual's exceptional call management services, noting their responsiveness and professionalism. Clients appreciated the attentive support, with one mentioning the company's commitment to ensuring a seamless transition even after contract termination. The overall sentiment is overwhelmingly positive, with clients reporting reduced missed calls and improved client experiences. Areas for improvement were minimal, primarily concerning cost calculations. Veta Virtual is recommended for reliable virtual receptionist services.Was this helpful?
Industry Experience
Veta Virtual has received positive feedback across various industries including Legal, Financial Services, and Other Industries. In the Legal sector, clients praised their call management, responsiveness, and ability to enhance client interactions, leading to increased client retention. In Financial Services, feedback highlighted improved call handling efficiency and client satisfaction. Overall, clients commend Veta Virtual for their professionalism, adaptability, and effective communication, suggesting they are well-suited for organizations requiring reliable reception services across diverse sectors.
Read All ReviewsSelect Industry to see insights
Other industries Software Consulting Other Industry Government Construction Real estate Healthcare Business services Advertising & marketing Human Resources Arts, entertainment & music Retail Legal Financial servicesWas this helpful?
View projects from:
-
-
$5,000+< $25 / hr50 - 249L'viv, Ukraine
Services provided
20% Call Center Services40% Back Office Outsourcing25% Customer Service Outsourcing +115% Public RelationsFocus Areas
100% Answering servicesSee all 10 projectsBPO Nextdoor is a company that provides Contact Center Services, specializing in Customer Support Services and lead generation. Feedback indicates high satisfaction rates, with reviewers highlighting their reliability, responsiveness, and quality service. Notably, 100% of reviewers praised their project management and communication, while many emphasized their flexibility and professionalism. Clients value their precise service delivery and effective telephonic support, making them a trusted partner.
Reviews mention Professional
BPO Nextdoor has received positive feedback regarding their professionalism. Clients highlighted their structured yet flexible project management style, with one stating, "The professionalism of the processing and their flexibility have convinced us!" Another client noted their team as "professionals who did a great job," emphasizing promptness and responsiveness. Overall, the sentiment reflects a strong appreciation for their expertise and commitment to client satisfaction.-
Web & Mobile App Dev for Branding Agency
5.0 May 9, 2022Our team at BPO has always been there for our team here on the ground when we have brought support. The professionalism of the processing and their flexibility have convinced us!
Read Full Review -
Lead Generation Services for Retail Solutions Company
5.0 Apr 26, 2022They were always prompt, responsive, and timely with deliverables. We had weekly reviews, during which we gave them tasks, and they provided us the information by the end of the agreement period. They were a good company that consisted of professionals who did a great job.
Read Full Review
Was this helpful?
4 of 4 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for Packaging Solution Company
5.0 — A packaging solutions company hired BPO Nextdoor to provide lead generation. Their efforts included cold calls and introductory letters to increase the client's potential customer list. Read moreWas this helpful?
Industry Experience
BPO Nextdoor has successfully served various industries, including Media, Software, Manufacturing, IT Services, Advertising & Marketing, Healthcare, and Retail. Clients commend their reliability, flexibility, and strong communication skills. In Media, they provide timely media monitoring services. In Software, they excel in transcribing complex documents. Manufacturing partners appreciate their lead generation capabilities. IT clients highlight their data management expertise. Overall, BPO Nextdoor demonstrates a strong fit for clients seeking dependable and adaptable service across these sectors.
Read All ReviewsSelect Industry to see insights
Media Software Manufacturing IT Services Advertising & marketing Healthcare RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend BPO Nextdoor for their competitive pricing and strong value for money. One executive noted that BPO's pricing fit their budget, enhancing their overall satisfaction. Another client highlighted the firm's superior price/performance ratio compared to competitors. Feedback indicates that the quality of work delivered justifies the investment, with several clients expressing high levels of satisfaction regarding timely deliveries and effective communication. Overall, sentiment surrounding the company's cost-effectiveness is overwhelmingly positive.Was this helpful?
-
-
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingFocus Areas
10% Answering services75% Inbound appointment scheduling15% Virtual receptionistSee all 79 projectsDMT Business Development is a proficient lead generation and sales pipeline expansion company. They excel in outbound lead generation and customer support services, consistently delivering positive outcomes such as booking numerous qualified meetings. Approximately 95% of reviews commend their clear communication, adaptability, and personalized approach, underscoring their effectiveness in generating high-quality leads.
1 of 1 Answering services reviews is 5 starsLess than $10,000 avg. project costAnswering services Experience
DMT Business Development received positive feedback overall, with 90% of clients expressing satisfaction with their answering services. Clients highlighted the company's strong communication skills and efficient handling of incoming calls, noting a 10 potential partner discovery rate monthly. The majority praised their timely project delivery and responsiveness, while 10% suggested improvements in call tools for better real-time data access. Overall, the sentiment reflects DMT's expertise and effective impact in meeting client needs.
Read Most Recent ReviewWas this helpful?
Industry Experience
DMT Business Development has garnered positive feedback across various industries, including Software, IT Services, Financial Services, and Healthcare. Clients commend their expertise in lead generation, effective communication, and timely project management. In the Software sector, they excelled in booking high-quality meetings, while in IT Services, their strategic approach significantly boosted sales pipelines. Overall sentiment is highly favorable, with clients appreciating their adaptability and personalized outreach strategies, making DMT a suitable partner for businesses across these sectors.
Read All ReviewsSelect Industry to see insights
Software IT Services Other Industry Consulting Beauty & Cosmetics Design Environmental Services Human Resources Agriculture Healthcare Chemicals & Biotechnology Construction Motion Pictures & Film Advertising & marketing Information technology Media Financial services Business servicesWas this helpful?
More responsive than most other service providers
Get in TouchDMT Business Development is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
UndisclosedUndisclosed50 - 249Butler, NJ
Services provided
90% Call Center Services10% Customer Service OutsourcingFocus Areas
56% Answering services33% Virtual receptionist11% Inbound appointment schedulingSee all 17 projectsAnserve Inc. is a highly-regarded contact center services provider, specializing in customer support services with emphasis on inbound and outbound call handling for various sectors, including medical and commercial. Across reviews, 100% indicate positive experiences, highlighting their excellent communication, responsiveness, and professionalism in delivering customer care services. Key feedback includes their ability to handle high call volumes efficiently, with almost all reviewers appreciating their seamless project management and ability to meet client needs effectively.
Reviews mention Efficient
Clients have praised Anserve Inc. for their efficient handling of call center services, noting their ability to manage calls expeditiously without complaints. The team's professionalism, particularly in challenging situations, was highlighted positively. Project management was seamless, with rapid response times and adaptability to client needs, further enhancing the overall sentiment of efficiency. One client emphasized their satisfaction with the investment, stating they would not change anything about the engagement.-
Call Center Services for Medical Practice Company
5.0 Mar 3, 2021We’re here in New Jersey and we’ve been hit very hard a year ago by COVID-19, and because of that, we’ve received calls from people who get hysterical. Despite that, the team has remained professional and calm during those calls. They efficiently take calls and route them to the proper people.
Read Full Review
Was this helpful?
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Anserve Inc.'s on-call services, highlighting their reliability and ability to exceed expectations. One client, a Director of a home services company, noted that Anserve provided excellent weekend coverage and recommended them for similar needs, stating, 'They will not disappoint.' Overall sentiment reflects a strong trust in Anserve's capabilities and commitment to client needs.Was this helpful?
Industry Experience
Anserve Inc. has demonstrated expertise primarily in the Medical and Healthcare sectors, receiving consistently positive feedback for their responsiveness and professionalism in managing after-hours patient communications. Their impact includes enhancing patient care accessibility and reducing operational costs. The company's effectiveness extends to industries such as Real Estate, Energy & Natural Resources, and Consumer Products, showcasing versatility and reliable customer service support. Overall sentiment is highly favorable, indicating a strong fit for clients across these industries.
Read All ReviewsSelect Industry to see insights
Medical Healthcare Other Industry Energy & natural resources Real estate Financial services Consumer Products Home ServicesWas this helpful?
-
-
Undisclosed< $25 / hr250 - 999Bernards, NJ
Services provided
75% Call Center Services5% AI Development5% Back Office Outsourcing +35% Customer Service Outsourcing5% Sales Outsourcing5% Search Engine OptimizationFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 7 projectsLawyerLine™ is a company that provides Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions tailored to law firms. The company consistently receives positive feedback, with approximately 100% of reviewers highlighting their excellent communication and tailored services. Users appreciate their promptness, efficiency, and cost-effectiveness, leading to substantial business growth and enhanced customer engagement.
Reviews mention Patient
The overall sentiment regarding LawyerLine™ is highly positive, particularly highlighting their patience and compassion. One client noted, "LawyerLine is a team of compassionate, patient people," emphasizing their ability to alleviate the stress of managing inquiries. Furthermore, the responsiveness of the team to feedback, with Jenna providing timely support, underscores their commitment to client satisfaction. Although there was initial miscommunication regarding scripts, it was resolved, reflecting the team's adaptability.-
Answering Services for Legal Services Company
5.0 Jul 2, 2021LawyerLine is a team of compassionate, patient people. I like that I can take this off my plate without having to hire an actual receptionist, which is a lot of work. Additionally, they charge on a per-minute basis rather than having a flat fee.
Read Full Review
Was this helpful?
Industry Experience
LawyerLine™ has received positive feedback predominantly from the legal industry, specifically family law, estate planning, criminal law, and real estate. Clients commend their responsive communication, efficient call handling, and tailored services that cater specifically to legal practitioners. The overall sentiment is highly favorable, highlighting the provider's strengths in client acquisition and operational efficiency. Suitable clients are those seeking to enhance customer service and manage call volumes without hiring in-house staff.
Read All ReviewsSelect Industry to see insights
LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
LawyerLine™ has received positive feedback regarding its cost-effectiveness and value for money. Clients have noted that the pricing fits their budgets and provides excellent service quality. One client emphasized the impressive value for money, stating LawyerLine is 'incredibly accommodating' and tailored their services effectively. Another client highlighted that LawyerLine's competitive pricing was a significant factor in their decision to switch from a more expensive provider. Overall, the sentiment is that LawyerLine delivers substantial value relative to its cost.Was this helpful?
-
-
$1,000+< $25 / hr50 - 249Cluj-Napoca, Romania
Services provided
45% Call Center Services45% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 3 projectsFSPGlobal is a provider of Contact Center Services, specializing in Customer Support and Telephonic Support. Reviews indicate overwhelmingly positive feedback, with clients highlighting their exceptional customer service, scalability, and efficient project management. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and operational efficiency through multilingual and multichannel support.
Reviews mention Flexible
Clients have consistently highlighted FSPGlobal's flexibility in adapting to their evolving needs and challenges. One client noted their willingness to adjust approaches for optimal alignment with project goals, stating, 'They displayed a willingness to adapt to our specific needs.' Another remarked on FSPGlobal's ability to integrate with existing technologies, emphasizing their commitment to scalability. Overall, the sentiment surrounding flexibility is overwhelmingly positive, with clients appreciating the company's responsiveness and adaptability throughout their partnerships.-
BPO & Call Center Services for E-commerce & Digital Mktg Co
5.0 May 1, 2024FSPGlobal has supported us with their strong project management skills throughout the partnership. They consistently delivered BPO solution components on time, ensuring a smooth rollout with minimal disruption to our existing operations. Furthermore, FSP Global maintained open and transparent communication channels throughout the project. They were available to address our questions and concerns, fostering a collaborative and efficient working relationship. This responsiveness not only built trust but also allowed us to adapt the project as needed to meet our evolving requirements. Moreover, they displayed a willingness to adapt to our specific needs. As we encountered new challenges or opportunities, they were flexible in adjusting their approach to ensure the BPO solution continued to align with our evolving goals. Their focus on on-time delivery, responsive communication, and a flexible approach fostered a smooth and collaborative working environment.
Read Full Review -
Staff Augmentation & Help Desk Support for Consulting Firm
5.0 Jul 27, 2022The people at FSP are very approachable. They know their trade and they don't make you lose time. They can also help you make your mind up and lay out your needs neatly. When it's time to write up an agreement, they are pretty accurate. In a market that is squashed by low prices, FSPGlobal manages to provide quality and flexibility. Overall, you get good value for the money.
Read Full Review
Was this helpful?
1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
BPO & Call Center Services for E-commerce & Digital Mktg Co
5.0 — FSPGlobal provided BPO solutions for an e-commerce and digital marketing company. They offered 24/7 multilingual call center support, adopted a multichannel approach, and handled the client's Read moreWas this helpful?
Industry Experience
FSPGlobal has demonstrated expertise primarily in the Advertising & Marketing and Consulting industries. Clients noted their strong multilingual support and scalable solutions in e-commerce, enhancing customer service and operational efficiency. In consulting, FSPGlobal's flexibility and ability to integrate with existing systems were highlighted, resulting in improved service delivery. Overall, feedback reflects a positive sentiment, showcasing FSPGlobal as a reliable partner capable of adapting to the specific needs of clients in both sectors.
Read All ReviewsSelect Industry to see insights
Advertising & marketing ConsultingWas this helpful?
View projects from:
-
-
$5,000+$25 - $49 / hr250 - 999
Services provided
10% Call Center Services10% Application Management & Support10% Application Testing +710% Custom Software Development10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% Sales Outsourcing10% UX/UI Design10% Web DevelopmentFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 6 projectsNorthern Lights Technology Development is a software development company specializing in custom solutions such as hotel management systems, RPA software, MES systems, and WMS. The company consistently receives positive feedback, with 100% of reviewers praising their professional talent, effective communication, and problem-solving capabilities. Clients highlight their ability to streamline operations, improve efficiency, and provide reliable, high-quality services.
Reviews mention Innovative
Clients consistently highlight Northern Lights Technology Development's innovative approach, particularly in developing a hotel management system that enhances operational efficiency and reduces labor dependence. One client noted their impressive capability in conducting comprehensive demand analysis and formulating tailored project plans. They emphasized the team's professionalism and commitment to research and development, stating that Northern Lights delivers reliable, user-friendly solutions that significantly improve business performance. Overall, client sentiment regarding innovation is highly positive.-
Hotel Management System Development for Hotel Company
5.0 Apr 22, 2022Northern Lights has a professional talent team. It provides reliable services, as well as conducts research, development, innovation and upgrading independently. Insisting on starting from the customer's business and experience, solving problems for customers and bringing value to customers, it is a trustworthy partner.
Read Full Review
Was this helpful?
Industry Experience
Northern Lights Technology Development has received positive feedback across various industries, including Hospitality & Leisure, Manufacturing, Logistics & Supply Chain, Automotive, and Financial Services. Clients commend their expertise in developing operational systems, such as hotel management and RPA software, which significantly enhance efficiency and reduce errors. Overall, the sentiment is highly favorable, highlighting strengths in communication, customization, and project management, making them a suitable partner for businesses seeking technological advancement in these sectors.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Manufacturing Logistics & Supply Chain Automotive Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Northern Lights Technology Development for delivering high-quality solutions at competitive prices, highlighting their effective communication and professional team. One client noted the 'appropriate price' for their tailored services, while another emphasized the 'high-quality implementation experience.' Overall, the feedback reflects a strong sentiment regarding the company's value for money, with no significant complaints about pricing or service quality.Was this helpful?
View projects from:
-
-
$5,000+$25 - $49 / hr50 - 249Austin, TX
Services provided
25% Call Center Services50% Customer Service Outsourcing25% Sales OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistSee all 10 projectsContactWorks is a distinguished provider of Call Center Services, offering comprehensive Customer Support, Inbound and Outbound Call Center, and Telephonic Support Solutions. The reviews demonstrate a highly positive reception, with 100% of clients noting exceptional communication, timely delivery, and bespoke customer care. Clients consistently praised their ability to seamlessly integrate with business needs and deliver cost-effective, brand-aligned services.
1 of 1 reviews is 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised ContactWorks for their exceptional customer support and timely delivery of services. A Chief of Staff highlighted their expertise in data analytics and quality control, noting that they consistently meet deadlines and communicate effectively. Clients appreciate ContactWorks as a seamless extension of their teams, providing concierge-level service while maintaining brand integrity. Overall sentiment is overwhelmingly positive, with no reported areas for improvement.Was this helpful?
Industry Experience
ContactWorks has demonstrated expertise across various industries, including Business Services, Telecommunications, Education, and Retail. Clients highlight their strengths in customer support, flexibility, and responsiveness. Particularly noted in Telecommunications and Education, they provide robust 24/7 support and manage complex technical challenges effectively. Overall sentiment is highly positive, with clients praising their commitment to quality and ability to enhance customer experiences across all sectors.
Read All ReviewsSelect Industry to see insights
Telecommunications IT Services Education Transportation Retail Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ContactWorks' excellent value for money, with several reviewers noting that their pricing aligns well with budgetary constraints while delivering high-quality services. For instance, one client mentioned, "Pricing fit our budget" and cited "good value for cost" as reasons for choosing ContactWorks. Overall, the sentiment is overwhelmingly positive, with clients appreciating the combination of affordability and effective service, stating that they have saved both time and money through their partnership.Was this helpful?
View projects from:
-
$1,000+< $25 / hr50 - 249
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 2 projectsCall Masters BPO is a Contact Center Services provider specializing in Customer Support Services and Call Handling. The company receives overwhelmingly positive feedback, with 100% of reviews highlighting their professionalism, reliability, and results-driven approach. Clients appreciate their ability to improve sales and manage customer interactions effectively, underscoring their expertise in Phone Support and Customer Service Center operations.
Reviews mention Reliable
Call Masters BPO received high praise for their reliability in managing customer service and back-office operations. A client noted that the agents were responsive and consistently met deadlines, even during peak periods. Their ability to handle disputes timely and provide authentic concern was highlighted, with evaluations showing agents achieving 100% in performance metrics. Overall, clients expressed a strong sentiment of satisfaction, emphasizing that Call Masters BPO delivered dependable and results-driven service.-
Back Office & Customer Services for Online Retail Company
5.0 Nov 8, 2022They were responsive, and they were available whenever we needed to talk with a specific agent. During our busier months, they were still responding to all the emails and were able to manage communications and social operations on time. Call Masters BPO was very reliable, and we were very happy with the service they provided us with.
Read Full Review
Was this helpful?
2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office & Customer Services for Online Retail Company
5.0 — An e-commerce provider hired Call Masters BPO for customer service and back-office operations. Call Masters BPO handled requests from customers and suppliers and was responsible for social media. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding Call Masters BPO's cost and value for money. One client noted a significant return on investment, stating they received exceptional service that exceeded expectations. Another client invested $10,000–$12,000 and reported high-quality work and positive customer feedback, leading to the decision to offer bonuses for continued performance. Overall, clients appreciate the reliability and results-driven approach, indicating strong value relative to the costs incurred.Was this helpful?
$1,000 Virtual Live Chat Support 40/hrs per week $1,500 Phone & Chat Support 40/hrs per week $2,000 Phone Answering and Sales Agent 40/hrs per weekView PackagesVirtual Receptionist and Answering Services
Ensure your business never misses a call with our Virtual Receptionist and Answering Services. Professional, reliable, and personalized to meet your needs. Let us handle your calls so you can focus on what matters mostWas this helpful?
-
-
$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Services provided
10% Call Center Services40% Sales Outsourcing40% Social Media Marketing +110% Email MarketingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 83 projectsCleverly is a lead generation agency focusing on LinkedIn and email outreach. Reviews reveal mixed feedback, with approximately 57% expressing satisfaction, citing strong communication, effective strategies, and low costs. However, 43% report dissatisfaction, mentioning inaccurate targeting, poor support, and unmet expectations. Cleverly’s professionalism and speed are praised, but concerns about execution and transparency persist.
5 of 7 reviews are 5 starsLess than $10,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
Over the past six months, client feedback on Cleverly has been mixed. While some clients praised their professionalism, responsiveness, and the generation of substantial leads—such as one client achieving 47 qualified leads and 12 booked calls—others expressed dissatisfaction, citing a lack of results and poor project management. Notably, one client reported receiving no qualified meetings and criticized the agency for ineffective communication and outdated lead lists. Overall, sentiment varies significantly, indicating the need for potential buyers to assess their specific requirements closely.Was this helpful?
Industry Experience
Cleverly has demonstrated expertise across various industries, including Consulting, Advertising & Marketing, IT Services, and Software. Clients emphasized their strengths in lead generation, personalized outreach strategies, and responsive project management. Positive feedback highlighted successful engagement rates and measurable outcomes, particularly in the IT and Consulting sectors. However, concerns about performance inconsistencies and service delivery limitations were noted, especially in Advertising & Marketing. Potential clients in IT and Consulting are likely to benefit most from Cleverly's services.
Read All ReviewsSelect Industry to see insights
IT Services Information technology Consulting Software Research Construction Manufacturing Hospitality & leisure Consumer Products Social Networking Education Media Healthcare Financial services Legal Other Industry Human Resources Advertising & marketing Business services Design Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall feedback regarding Cleverly's cost and value for money is mixed. Many clients highlighted that Cleverly's services fit their budgets and offered good value, with one client noting they generated leads at half the cost of previous services. However, several reviews expressed dissatisfaction with results, citing instances of zero leads generated despite significant investment, leading to perceptions of poor value. While some clients praised responsive support and effective project management, others reported a lack of results undermining their initial expectations.Was this helpful?
-
$10,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Services provided
15% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +510% IT Managed Services10% Sales Outsourcing5% Business Consulting5% HR Consulting5% Market ResearchFocus Areas
100% Answering servicesSee all 3 projectsSRG ASIA PACIFIC is a contact center services provider specializing in inbound call center, outbound call center, and telemarketing services. Reviews highlight their reliability and agility in project management, with a noted emphasis on responsiveness and client-centric communication. Approximately 67% of reviews commend their service quality, though 33% suggest improvements in employee retention and outbound telesales performance.
1 of 3 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Telemarketing & Recruitment for Telecommunications Company
5.0 — SRG ASIA PACIFIC has been the primary telemarketing partner by a telecommunications company since 1999, providing them with inbound and outbound calling, upsell and cross-sell, and recruitment Read moreWas this helpful?
Industry Experience
SRG ASIA PACIFIC has demonstrated expertise across the Telecommunications, IT Services, and Consumer Products industries. In Telecommunications, they excel in inbound call management and recruitment, receiving positive feedback for their consistent service and agile project management. In IT Services, they provide effective technical support and ticket management, though some communication challenges were noted. In the Consumer Products sector, they successfully manage inbound and outbound call centers, although improvements in telesales performance were suggested. Overall, feedback highlights SRG's strong client orientation and adaptability.
Read All ReviewsSelect Industry to see insights
Telecommunications IT Services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive SRG ASIA PACIFIC as offering strong value for money, with one client noting their excellent negotiation flexibility in pricing. Another client highlighted a significant investment of $100 million over decades, reflecting confidence in their cost-effectiveness. However, concerns were raised about the performance of the outbound telesales team, indicating a need for improvement in that area. Overall, feedback suggests that while SRG ASIA PACIFIC delivers good service, there are areas where enhancements could further justify their pricing.Was this helpful?
More responsive than most other service providers
Get in TouchSRG ASIA PACIFIC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
$1,000+< $25 / hr10 - 49Thatcham , England
Services provided
68% Call Center Services12% Sales Outsourcing10% Back Office Outsourcing +110% Customer Service OutsourcingFocus Areas
24% Answering services58% Virtual receptionist18% Inbound appointment schedulingSee all 2 projectsVerbatim Virtual Receptionists is a company specializing in Contact Center Services, including Call Handling and Customer Support Services. Reviews indicate a high satisfaction rate, with 100% positive feedback highlighting their seamless integration, professional service, and responsiveness to client needs. Their ability to handle increased call volumes and maintain service quality even during crises is particularly noted as impressive.
Reviews mention Receptive
Clients express a highly receptive sentiment towards Verbatim Virtual Receptionists, highlighting their responsiveness and adaptability. One client noted, 'When we pass on feedback, they’re responsive and work to improve their processes.' Additionally, the personal touch and understanding of business goals were praised, with feedback stating, 'The team is personable and approachable.' Overall, clients appreciate their communication, which fosters a collaborative environment.-
Call-Answering for Education Software Developers
4.5 Apr 21, 2020When we pass on feedback from our customers, they’re responsive and work to improve their processes. They’re easy to talk to. The personal touch they have is impressive.
Read Full Review
Was this helpful?
1 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Overflow Call Handling for Outsourcer
5.0 — An IT outsourcer hired Verbatim Visual Receptionists to answer calls from its clients. They automatically create call tickets with the relevant information, which they integrate into the CRM Read moreWas this helpful?
Industry Experience
Verbatim Virtual Receptionists has garnered positive feedback across the IT Services and Software industries, highlighting their expertise in call handling and customization. Clients commend their professional service, effective call filtering, and seamless integration with CRM systems, which enhance customer support. The overall sentiment reflects satisfaction with their responsiveness and the quality of their agents, making them a reliable choice for businesses seeking efficient virtual reception solutions.
Read All ReviewsSelect Industry to see insights
IT Services SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Verbatim Virtual Receptionists is recognized for its cost-effectiveness and value for money, with clients noting competitive pricing and flexibility in service offerings. One client highlighted the affordability of their integration services, which met specific needs. Another client mentioned an annual investment of $5,000-$6,000, emphasizing satisfaction with the service's efficiency and responsiveness. Overall, the sentiment regarding their pricing aligns positively with the quality of service provided.Was this helpful?
-
-
$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
15% Call Center Services35% Customer Service Outsourcing15% Back Office Outsourcing +315% Data Annotation Services10% Content Moderation Services10% TranscriptionFocus Areas
35% Answering services45% Virtual receptionist20% Inbound appointment schedulingSee all 6 projectsHiredSupport is a customer support services company that excels in providing comprehensive contact center services, including inbound call center, email, and social media support. With 100% positive feedback from clients, HiredSupport is praised for their professional communication and adaptability, and their seamless integration into existing systems ensures efficient customer service without requiring extensive oversight.
Reviews mention Puts the customer first
HiredSupport consistently demonstrates a customer-first approach, as evidenced by their commitment to understanding client operations and enhancing service quality. A client noted their agents integrated seamlessly with the existing team, improving response times and elevating customer satisfaction from 69% to 91%. The client praised HiredSupport's dedication to delivering exceptional support, stating, "They cared about the success of our customer experience as much as we did," reflecting an overall positive sentiment towards their performance.-
Customer Support for Proxy & VPN Business
5.0 Jun 15, 2021What I found most unique was their passion to really just do better. They cared about the success of our customer experience as much as we did and that spoke volumes to their commitment to not do the job, but do the job well and the right way.
Read Full Review
Was this helpful?
2 of 2 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Online Cycling Apparel Business
5.0 — HiredSupport provides call center services for an online cycling apparel business. The team is responsible for 24/7 customer support for the client. Read moreWas this helpful?
Industry Experience
HiredSupport has received positive feedback across various industries, showcasing their adaptability and effectiveness. In Agriculture, they excelled in reducing customer support response times. The Gaming industry highlighted their professional communication and flexible support solutions, while Retail clients praised their ability to provide comprehensive coverage and improve customer satisfaction. In Healthcare, they achieved a remarkable 90% customer satisfaction score, and in Software, they significantly enhanced response times and client satisfaction ratings. Overall, they demonstrate strong expertise in customer support across Agriculture, Gaming, Retail, Healthcare, and Software sectors.
Read All ReviewsSelect Industry to see insights
Agriculture Gaming Retail Healthcare SoftwareWas this helpful?
View projects from:
-
-
$5,000+< $25 / hr1,000 - 9,999
Services provided
25% Call Center Services50% Customer Service Outsourcing25% Back Office OutsourcingFocus Areas
100% Answering servicesSee all 23 projectsTriniter BPO is a company offering Contact Center Services, including Telemarketing and Customer Support Services. Reviews are mixed, with one negative report citing ineffective project execution and unfulfilled refund promises, while another highlights a 23% conversion rate in a telemarketing campaign, exceeding expectations. Approximately 33% of reviews mention poor service delivery and financial issues, whereas 33% highlight exceptional telemarketing outcomes.
1 of 3 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation & Call Center Services for IT Services Co
5.0 — Triniter BPO provided lead generation and call center services for an IT services company. They sourced leads for the client through LinkedIn and Apollo and answered inbound calls and online Read moreWas this helpful?
Industry Experience
Triniter BPO has garnered mixed feedback across various industries. In automotive, they excelled in customer support, receiving praise for quality service. However, in wellness & fitness and consulting, they faced criticism for poor execution and lack of transparency. Positive reviews in education and healthcare highlighted effective app development and customer service, while negative experiences in advertising and marketing raised concerns about trustworthiness. Overall, Triniter BPO is seen as suitable for automotive, education, and healthcare, but potential clients should exercise caution in consulting and marketing sectors.
Read All ReviewsSelect Industry to see insights
Telecommunications Consulting Wellness & Fitness Automotive Real estate Advertising & marketing Nonprofit IT Services Healthcare Education Arts, entertainment & music Other Industry Financial services Human Resources Business services RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Triniter BPO's pricing is generally viewed as competitive, offering good value for money. Clients like the COO of Tweedmag.org noted their affordability and flexibility, while others highlighted their quality of service despite lower costs. However, some reviews expressed dissatisfaction, citing instances of poor execution and unmet expectations relative to costs, such as a client who felt scammed after a failed engagement. Overall, feedback on value is mixed, with some clients appreciating the cost-effectiveness, while others experienced significant issues.Was this helpful?
View projects from:
-
Undisclosed< $25 / hr50 - 249Salt Lake City, UT
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Virtual receptionistSee all 20 projectsDavinci Virtual Office Solutions specializes in Contact Center Services, providing Customer Support, Inbound and Outbound Call Center, and Telephonic Support. Their reviews highlight exceptional customer service and efficiency, with 100% of reviewers praising their promptness and professionalism. Clients note significant cost savings and improved call management, with 90% mentioning seamless call handling and a marked reduction in missed calls.
7 of 16 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Answering Services for Mental Health Medical Clinic
5.0 — Using a script, Davinci Virtual Office Solutions follows industry best practices while answering phones for a mental health and substance abuse clinic. They take messages and relay them to the Read moreWas this helpful?
Industry Experience
Davinci Virtual Office Solutions has received positive feedback across diverse industries, including Nonprofit, Healthcare, IT Services, Advertising & Marketing, Real Estate, and Business Services. Clients praised their expertise in customer service, responsiveness, and flexibility in managing virtual office needs. The Healthcare sector highlighted their contribution to reducing missed calls, while the Nonprofit sector appreciated their tailored support. However, some clients in Advertising & Marketing reported dissatisfaction with service reliability. Overall, Davinci excels in delivering virtual office solutions, making them a suitable partner for clients seeking effective administrative assistance.
Read All ReviewsSelect Industry to see insights
Nonprofit Healthcare IT Services Advertising & marketing Media Real estate Other Industry Energy & natural resources Business services Information technology Manufacturing Financial services GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Davinci Virtual Office Solutions as offering good value for money, with many noting affordable pricing structures. For example, one client mentioned a $200 monthly subscription and described the service as critical to their business operations. Another client highlighted the flexibility and cost-effectiveness of their service, stating it was 'very affordable.' However, there are contrasting views, as one reviewer expressed disappointment in service quality despite competitive pricing. Overall, sentiment leans positive regarding cost and value.Was this helpful?
View projects from:
Miami, Florida (3) New York City, New York (2) East Lansing, Michigan (1) Saginaw, Michigan (1) Kansas City, Missouri (1) Austin, Texas (1) Ames, Iowa (1) Chicago, Illinois (1) Fort Lauderdale, Florida (1) Decatur, Georgia (1) Albany, New York (1) Panama City, Florida (1) Santa Monica, California (1) Provo, Utah (1) Scottsdale, Arizona (1) Brazil, Indiana (1) Lindon, Utah (1) -
$1,000+< $25 / hr250 - 999Belize City, Belize
Services provided
45% Call Center Services45% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
70% Answering services20% Virtual receptionist10% Inbound appointment schedulingSee all 11 projectsProtel BPO is a comprehensive Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Center operations. The company is praised for its professional handling of high call volumes, with approximately 100% of reviewers highlighting their efficient call handling and customer satisfaction improvements. Protel BPO's strategic alignment with client values and seamless integration into existing systems are consistently commended.
Reviews mention Knowledgeable
The sentiment regarding Protel BPO's knowledgeability is overwhelmingly positive. Clients have noted the team's 'detailed knowledge of the hospitality industry' and praised their 'highly motivated and well-trained' staff. One client highlighted their 'commitment to becoming an extension of our organization,' while another commended their 'unique customer service operation techniques.' Overall, clients felt that Protel BPO's expertise significantly improved their customer service operations and satisfaction ratings.-
Call Center Services for Healthcare Co
5.0 Feb 20, 2025What impressed us the most is their commitment to becoming an extension of our organization. Protel BPO team aren’t just knowledgeable, they are friendly, patient, and genuinely invested in providing the best experience for our clients. Their use of technology also helped smoothen the processes, increasing efficiency and proactively preventing potential issues.
Read Full Review
Was this helpful?
1 of 1 Answering services reviews is 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
Protel BPO has received positive feedback for their Answering services, with 100% of reviewers expressing satisfaction. Clients highlight the efficiency, helpfulness, and professionalism of their agents, noting their commitment to customer experience and effective communication. Notable strengths include their adaptability and partnership approach, as they often exceed expectations by providing creative solutions. One client mentioned no significant issues, showcasing Protel BPO's reliability and dedication to enhancing client success.
Read Most Recent ReviewWas this helpful?
More responsive than most other service providers
Get in TouchProtel BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
-
-
$1,000+< $25 / hr50 - 249Amritsar, India
Services provided
30% Call Center Services30% Customer Service Outsourcing20% Sales Outsourcing +210% Search Engine Optimization10% Web DesignFocus Areas
100% Answering servicesSee all 5 projectsOctopus Tech Solutions specializes in Contact Center Services, including Inbound and Outbound Call Center and Telemarketing Services. The company is praised for its effective lead generation, seamless communication, and commitment to deadlines. Reviewers consistently highlight their responsiveness, dedication, and reasonable pricing, with no significant areas for improvement mentioned, indicating high satisfaction across their client base.
Reviews mention Hard working
Clients consistently commend Octopus Tech Solutions for their dedication and hard work. One client noted their team made approximately 100 calls daily, resulting in a significant number of leads generated. Another client highlighted their commitment and responsiveness, stating, 'Their team works hard, and they’re dedicated to meeting our needs.' Overall, the sentiment reflects a strong appreciation for their diligent approach and effectiveness in project execution.-
Lead Generation for Real Estate Company
5.0 May 15, 2019They were dedicated and hardworking.
Read Full Review -
Telemarketing and Lead Generation for B2B Marketplace
5.0 Apr 10, 2019Their team works hard, and they’re dedicated to meeting our needs.
Read Full Review
Was this helpful?
4 of 5 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for Real Estate Company
5.0 — Using a database of contact information, Octopus Tech Solutions reached out to potential clients to generate leads for a real estate company. The team made roughly 500 calls a day for three Read moreWas this helpful?
Industry Experience
Octopus Tech Solutions has received positive feedback across several industries, including Real Estate, Business Services, Logistics & Supply Chain, and Agriculture. Clients commend their expertise in lead generation, effective communication, and responsiveness. In Real Estate, they excelled in generating leads, while in Business Services, they effectively informed customers of new offerings. Their performance in Logistics resulted in successful vendor registrations, and in Agriculture, they enhanced customer engagement significantly. Overall, Octopus Tech Solutions is well-regarded for their operational efficiency and commitment to client needs across these sectors.
Read All ReviewsSelect Industry to see insights
Real estate Business services Logistics & Supply Chain AgricultureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Octopus Tech Solutions is recognized for offering reasonable pricing and delivering strong value for money. Clients, such as Alpha Corp and ePayLater, highlighted their competitive costs and effective service delivery, leading to successful project outcomes. Feedback emphasized their dedication and responsiveness, with one client noting, 'They understood our requirements and offered reasonable prices.' Overall, the sentiment reflects satisfaction with both the cost and the quality of the services provided.Was this helpful?
-
-
UndisclosedUndisclosed10 - 49Columbus, GA
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Virtual receptionistSee all 6 projectsVoice Link of Columbus, Inc. is a customer service center specializing in inbound call center and contact center services, particularly for healthcare providers. The company has consistently received positive feedback for its advanced technology platform, efficient call handling, and responsiveness to schedule changes. Approximately 90% of reviews highlight their accuracy and outstanding customer service, with no significant areas for improvement noted.
Reviews mention Great project management
Clients praise Voice Link of Columbus, Inc. for their exceptional project management, noting their perfect management processes and responsiveness. One client highlighted their ability to implement changes within 30 minutes, ensuring effective communication through email and phone. Additionally, the accuracy of their call handling, with 90% of calls processed correctly, underscores their commitment to quality service. Overall, clients express high satisfaction, emphasizing the company's reliability and efficiency in managing their answering service needs.-
Call Center Services for Healthcare Company
5.0 Apr 19, 2022They have a perfect management process, and they take all of our calls any time of the night or day. In addition, whenever we want to tweak something, they get things done within 30 minutes. We communicate through email and phone calls.
Read Full Review
Was this helpful?
5 of 5 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
24/7 Call Answering for Construction Company
5.0 — A construction company hired Voice Link of Columbus, Inc. to provide 24/7 answering services, especially during off hours. Read moreWas this helpful?
Industry Experience
Voice Link of Columbus, Inc. excels in the healthcare industry, providing call center solutions for various medical practices. Clients commend their efficiency in screening calls, customization of services, and response times, particularly in after-hours support. Stakeholders appreciate their advanced technology and professionalism, indicating a strong impact on communication management. Overall, the sentiment is highly positive, suggesting that healthcare providers seeking reliable call services would find Voice Link a suitable partner.
Read All ReviewsSelect Industry to see insights
HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of Voice Link of Columbus, Inc. consistently commend the company for its competitive pricing and high value for money. One client noted their investment of approximately $30,000, highlighting the efficiency and responsiveness of the service, while another reported spending under $10,000 and expressed satisfaction with the accuracy of call handling. Overall, feedback indicates that clients perceive Voice Link as offering exceptional service quality relative to their costs, with no significant areas for improvement identified.Was this helpful?
-
-
UndisclosedUndisclosed50 - 249Nesconset, NY
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 18 projectsAnswering Legal is a specialized Customer Support Services company providing 24/7 telephonic support tailored for law firms. Reviews highlight their professionalism and seamless call handling, with 91% of clients expressing satisfaction. They excel in delivering accurate client information and ensuring high-quality customer care services. Their service is recommended for offering a reliable, cost-effective alternative to traditional receptionists, with particular praise for their legal industry specialization.
17 of 18 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 18 ReviewsCall Center Services PROJECT HIGHLIGHT
Voice Services for Criminal Defense Practice
5.0 — Answering Legal provides voice services, supplementing on-site resources for a law practitioner. They answer overflow calls and gather information prior to forwarding the client or sending an email Read moreWas this helpful?
Industry Experience
Answering Legal has received positive feedback from clients predominantly within the legal industry, specifically in criminal defense, family law, consumer bankruptcy, and immigration. Clients appreciate their professionalism, 24/7 availability, and effective call management, which enhance client retention and satisfaction. The overall sentiment is highly favorable, with many noting the seamless integration of their services as an extension of their own practice. This provider is particularly well-suited for law firms seeking reliable and efficient call answering solutions.
Read All ReviewsSelect Industry to see insights
LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Answering Legal's cost-effectiveness and value for money. Feedback highlights that their flexible pricing, based on call volume, allows for tailored investments, ranging from $150 to $60,000 annually. One client noted they could negotiate rates, while another emphasized that even a single new client gained through their service justifies the cost. Overall, clients feel they receive high-quality service that exceeds expectations, making it a worthwhile investment.Was this helpful?
View projects from:
-
$1,000+< $25 / hr250 - 999New Delhi, India
Services provided
30% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
67% Answering services33% Virtual receptionistSee all 9 projectsCall2Customers is a customer service center providing comprehensive contact center services, including inbound and outbound call handling, customer support services, and telemarketing services. Across their reviews, approximately 80% highlight their adaptability and professionalism in managing customer interactions, while around 20% suggest proactive improvements could enhance service further. Their commitment to aligning with client brand values and maintaining high customer satisfaction is consistently praised.
4 of 5 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Personal Care Brand
5.0 — Call2Customers managed the operations of a personal care brand's customer service contact center. They offered 24/7 assistance, including processing orders and returns and addressing customer Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally praise Call2Customers for their cost-effectiveness and value for money. For instance, the CEO of Bleach London highlighted their 'good value for cost,' while the Founder of LevelUp Leads noted that their pricing 'fit our budget.' Overall sentiment reflects satisfaction with the balance between service quality and pricing, with several clients expressing that Call2Customers exceeded expectations and provided excellent support without excessive costs.Was this helpful?
View projects from:
-
$10,000+< $25 / hr50 - 249Stari Bohorodchany, Ukraine
Services provided
20% Call Center Services50% Customer Service Outsourcing20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
100% Answering servicesSee all 9 projectsGotYourBack Support is a customer service outsourcing company, providing skilled support agents to address client needs across various industries. Reviews indicate a high level of satisfaction, with 100% of reviewers highlighting the team’s professionalism and cultural alignment. Their services consistently enhance customer satisfaction scores and operational efficiency, showcasing their strong adaptability and dedication to client success.
Reviews mention Great project management
Clients consistently praise GotYourBack Support for their exemplary project management. The COO of Zipify noted their proactive communication and timely delivery, stating, 'They are managing projects very effectively.' Similarly, the CMO of Gismart highlighted the project manager's effectiveness, emphasizing regular updates and responsiveness. Overall, the sentiment reflects high satisfaction with their management capabilities, showcasing a commitment to quality service and client needs.-
Support & Sales Outsourcing for Wellness App Developer
5.0 May 23, 2023The project manager from GYBS was highly effective in managing the project and communicating with our team. They provided regular updates and feedback, and were always available to address any concerns or issues that arose.
Read Full Review -
BPO Services for Cybersecurity Company
5.0 Mar 24, 2021Since the very beginning, the process was set up in a proper way and the workflow is transparent between teams, which leads to fast execution. GotYourBack team is very collaborative and they learn quickly.
Read Full Review -
Customer Service Outsourcing for Software Development Co
5.0 Sep 22, 2025They are managing projects and initiatives very effectively. Communication is proactive, requests are handled quickly, and everything is delivered on time. They remain responsive to our needs and consistently provide a high-level service.
Read Full Review
Was this helpful?
2 of 2 reviews are 5 starsLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for GotYourBack Support highlight their effectiveness in providing trained support agents, consistently achieving high Customer Satisfaction (CSAT) scores. Clients, including Boom Beauty and Zipify, praised their professionalism, timely responses, and alignment with brand values. Notably, Boom Beauty reported a significant reduction in support costs while maintaining service quality. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction and no notable areas for improvement identified.Was this helpful?
Industry Experience
GotYourBack Support has demonstrated expertise across various industries, including eCommerce, Software, Gaming, IT Services, and Beauty. Clients commend their responsiveness, professionalism, and ability to maintain high customer satisfaction scores. In eCommerce and Beauty, they excelled in managing customer inquiries and support systems, while in Software and IT Services, their impact on operational efficiency and sales processes was noteworthy. Overall, sentiment is overwhelmingly positive, indicating strong alignment with diverse industry needs.
Read All ReviewsSelect Industry to see insights
Software Gaming IT Services eCommerce BeautyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight GotYourBack Support's excellent value for money, noting that their pricing aligns well with project budgets while delivering high-quality service. For instance, the CMO of Gismart mentioned that their selection was influenced by 'great value for cost', while the COO of Zipify emphasized consistent high CSAT scores and reduced support costs. Overall, feedback reflects strong satisfaction with the company's pricing relative to the quality of service provided.Was this helpful?
-
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Top 15 Answering Service for Small Business
-
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services50% Answering services75% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+< $25 / hr250 - 999Warszawa, Poland
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Call Center Services100% Answering services70% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services65% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services33% Answering services90% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
15% Call Center Services50% Answering services85% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.6/40.017.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$10,000+< $25 / hr10,000+Canton, OH
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Answering services70% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
45% Call Center Services30% Answering services55% Other -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
38.9/40.019.8/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
UndisclosedUndisclosed250 - 999Los Altos, CA
Ability to deliver
34.8/40.018.2/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services33% Answering services50% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.4/40.015.8/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services75% Answering services40% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
34.9/40.018/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services90% Answering services75% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other -
$1,000+< $25 / hr10 - 49Manila, Philippines
Ability to deliver
35.9/40.018.4/20 Reviews9.8/10 Clients & Experience7.7/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.9/40.016.6/20 Reviews7.2/10 Clients & Experience8.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.3/40.017.8/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
30% Call Center Services45% Answering services70% Other -
$1,000+< $25 / hr1,000 - 9,999Los Angeles, CA
Ability to deliver
31.6/40.017/20 Reviews10/10 Clients & Experience4.7/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+< $25 / hr1,000 - 9,999Westborough, MA
Ability to deliver
31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
52% Call Center Services100% Answering services48% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services33% Answering services80% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services70% Answering services90% Other -
UndisclosedUndisclosed1,000 - 9,999Portland, OR
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Answering services30% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Call Center Services20% Answering services70% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Answering services85% Other
Latest Answering Services Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.