Top Answering Service in Orange County
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Featured
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Undisclosed< $25 / hr50 - 249Serves Orange County, CAServices provided
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See all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
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$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
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See all 10 projectsBoldr. is a customer service center specializing in contact center services and call handling. They provide both inbound and outbound call center solutions, including lead qualification, live chat, and telephonic support. Reviews indicate high customer satisfaction and seamless integration with client businesses, with recurring praise for their adaptability and management capabilities. However, staying responsive to changes and providing more proactive feedback are noted areas for improvement.
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$1,000+$25 - $49 / hr250 - 999Santa Ana, CA
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See all 1 projectsAnsafone Contact Centers is a provider of comprehensive Call Center Services, including Customer Support and Telephonic Support. Reviews highlight their exceptional ability to handle high call volumes and their flexibility in adapting to changing project needs. Approximately 100% of reviewers appreciated their skilled agents and effective project management, with no major complaints noted.
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UndisclosedUndisclosed10 - 49Irvine, CA
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See all 1 projectsHelpt provides Contact Center Services, specializing in Customer Support Services, including after-hours Phone Support and Call Handling. Clients appreciate their effective call screening, with 90% of non-emergency calls being managed efficiently. Reviews highlight their professionalism, timely response, and positive culture, with no noted areas for improvement, indicating a strong customer service ethos.
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$1,000+< $25 / hr250 - 999Irvine, CA
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See all 1 projectsKareo is a company offering back-office services, particularly in managing employee benefits like 401(k) plans. Feedback from reviewers is predominantly positive, highlighting their quick response times and effective service, with 100% of reviewers mentioning satisfaction with time-saving benefits. Suggested areas of improvement include enhancing their perspective.
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$1,000+< $25 / hr50 - 249Cerritos, CA
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Hire Live Support Inc is an answering service company. Established in 2009, the agency specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Walnut, CA
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See all 1 projectsHelplama specializes in providing customer support services, including managing communication channels such as emails, live chat, phone, and social media inquiries. The overall feedback highlights their efficiency in improving response times and customer satisfaction, as well as their organized project management and impressive agent retention. The client noted no areas for improvement, indicating high satisfaction with Helplama's services.
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UndisclosedUndisclosed10 - 49Irvine, CA
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Excel Telemessaging, a small call center service, is in Irvine, California and Venice, Florida. The team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Fullerton, CA
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Fratzke Media is a small Fullerton, California-based call center. Their services include Call Center Services and Content Marketing.
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Undisclosed< $25 / hr1,000 - 9,999Huntington Beach, CA
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Kaizen BPO LLC is a Customer Service Outsourcing company founded in 2018. The large team specializes in Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999Cerritos, CA
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Bristol Healthcare Services is an other IT consulting and SI company. Based in Cerritos, California, their team provides other IT consulting and SI and Back Office Outsourcing.
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$1,000+< $25 / hr10,000+Irvine, CA
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See all 1 projectsAlorica provides tier-1 technical support, handling simple calls and directing them to appropriate resources, which helps reduce call volume. While their pricing is budget-friendly and their availability impressive, feedback indicates that the skill level of agents was initially suboptimal but shows gradual improvement.
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UndisclosedUndisclosed10 - 49Orange, CA
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Launched in 2016, Subtle Insight Solutions is a call center service. The company offers Call Center Services and Corporate Training & Coaching, and is small.
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$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
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See all 83 projectsCleverly is a lead generation agency focusing on LinkedIn and email outreach. Reviews reveal mixed feedback, with approximately 57% expressing satisfaction, citing strong communication, effective strategies, and low costs. However, 43% report dissatisfaction, mentioning inaccurate targeting, poor support, and unmet expectations. Cleverly’s professionalism and speed are praised, but concerns about execution and transparency persist.
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$1,000+< $25 / hr50 - 249Diamond Bar, CA
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See all 4 projectsBillingParadise is a company specializing in back office services, notably excelling in accurate billing and efficient client service. Reviews highlight their strengths in cost savings and timely service delivery, with approximately 100% of feedback focusing on their ability to save both time and money. While there is praise for their pricing, minor suggestions for service expansion were noted.
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UndisclosedUndisclosed1,000 - 9,999Walnut, CA
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OBPO is a call center. The large Iloilo City, Philippines-based team specializes in Call Center Services and Back Office Outsourcing. The firm was founded in 2000.
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$5,000+$100 - $149 / hr2 - 9Long Beach, CA
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UP Creative, Inc. Is a Digital Strategy company launched in 2012. The team provides Digital Strategy and Social Media Marketing.
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UndisclosedUndisclosed1,000 - 9,999Lake Forest, CA
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Imagenet LLC is a Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Customer Service Outsourcing and is located in Tampa, Florida and Lake Forest, California.
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$1,000+Undisclosed250 - 999Santa Monica, CA
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See all 3 projectsJOYNO INC is a marketing services company specializing in comprehensive digital marketing and content creation, including for platforms like YouTube, Facebook, and Instagram. With 100% positive feedback from clients highlighting their effective communication, company culture, and responsiveness, JOYNO INC has demonstrated significant success in elevating social media engagement and customer satisfaction.
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$25,000+< $25 / hr10,000+Los Angeles, CA
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VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
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See all 19 projectsSound Telecom is a company specializing in Contact Center Services, providing robust Inbound Call Center and Customer Support Services. Reviews highlight their quick response and professionalism, with 100% of clients noting satisfaction in these areas. However, a small number (approximately 33%) suggest improvements in general customer service. Their pricing structure varies, with clients indicating a preference for its value despite some cost concerns.
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UndisclosedUndisclosed50 - 249Marina del Rey, CA
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See all 5 projectsXync Inc. is a company specializing in Contact Center Services, including telephonic support and customer care services, highly praised for its responsive project management and consistent delivery. Approximately 90% of feedback reflects satisfaction with their approach, particularly in lead generation and social media marketing efforts, though some suggest enhancements in lead follow-up consistency.
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UndisclosedUndisclosed10 - 49Laguna Hills, CA
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Physicians management network inc is a Finance & Accounting Outsourcing (FAO) company. Established in 2000, the team provides Finance & Accounting Outsourcing (FAO) and Call Center Services.
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$50,000+< $25 / hr10,000+Santa Monica, CA
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TaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
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Launched in 1989, Answering365 is a phone answering service. In Los Angeles, California, the team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
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Based in Los Angeles, California, Tel-Us Call Center is a small call center. The team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Manhattan Beach, CA
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See all 2 projects89Bots.com is a chatbot development company specializing in customer support automation. They are praised for their modern vision and efficient project management, delivering a working prototype within two weeks. Reviewers highlight their transparent communication and effectiveness, with no negative feedback reported. This track record suggests a 100% satisfaction rate among clients.
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$1,000+< $25 / hr50 - 249Los Angeles, CA
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CallCentersNow, a call center, was established in 2015. They focuses on Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249Los Angeles, CA
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Direct Marketing company ConnectPeak is based in Los Angeles, California and Taipei, Taiwan. Their services include Direct Marketing and Call Center Services.
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UndisclosedUndisclosed250 - 999Los Angeles, CA
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KoalifiedLeads is an answering service. The team offers Call Center Services and Social Media Marketing, and the agency is headquartered in Los Angeles, California.
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$10,000+$150 - $199 / hr50 - 249Riverside, CA
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In Riverside, California, Q-vantage is a midsize social media marketing company. Their services include Social Media Marketing and IT strategy consulting.
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$5,000+< $25 / hr250 - 999Los Angeles, CA
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In Los Angeles, California, Agently.ai is a midsize answering service. The team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
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Web Leads Inc is a small Advertising company. They specialize in Advertising and Mobile App Development and were established in 2010.
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$1,000+< $25 / hr50 - 249Los Angeles, CA
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Business Consulting company SD&A Teleservices is based in Los Angeles, California. Their services include Business Consulting and Call Center Services.
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$1,000+< $25 / hr1,000 - 9,999Los Angeles, CA
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Collective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing.
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$10,000+$25 - $49 / hr10 - 49Los Angeles, CA
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Launched in 2024, Customer First Solutions is a call center company. The small team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Los Angeles, CA
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Nowcom is a Back Office Outsourcing company. Founded in 1996, their team provides Back Office Outsourcing and Custom Software Development.
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$1,000+$25 - $49 / hr50 - 249Santa Monica, CA
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Calltastic is a Business Consulting company located in Santa Monica, California. The team specializes in Business Consulting and Call Center Services.
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$250,000+< $25 / hr50 - 249Los Angeles, CA
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Midsize call center service Global Voxe Inc., is headquartered in Los Angeles, California. The team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Marina del Rey, CA
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Established in 2013, CallCreatorPlus, a midsize telephone answering service, is based in Marina del Rey, California. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
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Based in Los Angeles, California, Call Centerl Lead is a small call center company. Their services include Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Redondo Beach, CA
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Back Office Outsourcing company Calibrated Solutions, LLC. Is in Redondo Beach, California. Launched in 2007, the team provides Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Los Angeles, CA
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Zventus is an answering service. The midsize Los Angeles, California-based team specializes in Call Center Services and Sales Outsourcing. The firm was established in 2016.
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$1,000+< $25 / hr2 - 9Los Angeles, CA
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Call center company AWESOME OS was launched in 2006. The small team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
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Call center Convoso is based in Los Angeles, California. The team provides Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
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Based in Los Angeles, California, Upcision is a small Marketing Strategy company. Their services include Marketing Strategy and Call Center Services.
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$10,000+$25 - $49 / hrFreelancerLos Angeles, CA
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Established in 2024, ChamConnect is a small Los Angeles, California-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.
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$5,000+< $25 / hr50 - 249Los Angeles, CA
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HighPower is a midsize Customer Service Outsourcing company. Founded in 2015, the team provides Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Glendale, CA
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Call center Universal Contact Centers is headquartered in Tijuana, Mexico and Glendale, California. They focus on Call Center Services and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed50 - 249Santa Clarita, CA
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See all 1 projectsNETbilling offers a range of services including Contact Center Services, Inbound and Outbound Call Center Services, and Customer Support Services. Reviews highlight significant cost savings, improved operational efficiency, and superior equipment provided by NETbilling. Clients appreciate the personal touch, seamless communication, and quick, organized project management. Overall, NETbilling receives highly positive feedback for transforming business operations effectively.
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$1,000+< $25 / hr2 - 9Los Angeles, CA
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MedPOINT Management is a Back Office Outsourcing company located in Los Angeles, California. Founded in 1987, the team focuses on Back Office Outsourcing and Call Center Services.
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List of the Top 3 Orange County Answering Services Companies
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$1,000+$25 - $49 / hr250 - 999Santa Ana, CA
Ability to deliver
25.2/40.014.6/20 Reviews3.9/10 Clients & Experience6.7/10 Market PresenceService focus
20% Call Center Services100% Answering services80% Other -
UndisclosedUndisclosed10 - 49Irvine, CA
Ability to deliver
21.7/40.016.8/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
45% Call Center Services45% Answering services55% Other -
$1,000+< $25 / hr250 - 999Irvine, CA
Ability to deliver
13/40.013/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Call Center Services75% Answering services85% Other -
$1,000+< $25 / hr50 - 249Cerritos, CA
Ability to deliver
10.7/40.00/20 Reviews4.7/10 Clients & Experience6/10 Market PresenceService focus
25% Call Center Services33% Answering services75% Other -
$1,000+< $25 / hr250 - 999Walnut, CA
Ability to deliver
25.3/40.016.4/20 Reviews2.3/10 Clients & Experience6.6/10 Market PresenceService focus
25% Call Center Services50% Answering services75% Other -
UndisclosedUndisclosed10 - 49Irvine, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
80% Call Center Services60% Answering services20% Other -
UndisclosedUndisclosed2 - 9Fullerton, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services100% Answering services80% Other -
Undisclosed< $25 / hr1,000 - 9,999Huntington Beach, CA
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
30% Call Center Services20% Answering services70% Other -
UndisclosedUndisclosed250 - 999Cerritos, CA
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
10% Call Center Services43% Answering services90% Other -
$1,000+< $25 / hr10,000+Irvine, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
38% Call Center Services100% Answering services62% Other -
UndisclosedUndisclosed10 - 49Orange, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
49% Call Center Services100% Answering services51% Other -
$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Ability to deliver
35.2/40.017.2/20 Reviews9.4/10 Clients & Experience8.7/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+< $25 / hr50 - 249Diamond Bar, CA
Ability to deliver
19.8/40.014.2/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other -
UndisclosedUndisclosed1,000 - 9,999Walnut, CA
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
50% Call Center Services35% Answering services50% Other -
$5,000+$100 - $149 / hr2 - 9Long Beach, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
UndisclosedUndisclosed1,000 - 9,999Lake Forest, CA
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
12% Call Center Services100% Answering services88% Other -
$1,000+Undisclosed250 - 999Santa Monica, CA
Ability to deliver
30.6/40.016.4/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
10% Call Center Services25% Answering services90% Other -
$25,000+< $25 / hr10,000+Los Angeles, CA
Ability to deliver
8.7/40.00/20 Reviews3/10 Clients & Experience5.7/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other
Latest Answering Services Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
