Top Outbound Call Centers
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$25,000+< $25 / hr250 - 999Kuala Lumpur, Malaysia
Services provided
See all 6 projectsCanaan Communication & Technologies (MSC) is a business process outsourcing (BPO) company specializing in customer service, data entry, and outbound contact center solutions. The company's reviews highlight its cost-effectiveness and responsive collaboration, with 100% of reviewers noting high customer satisfaction and a partnership mindset. Clients commend their fast response times, flexibility, and customized solutions.
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UndisclosedUndisclosed10 - 49Sharjah, United Arab Emirates
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See all 4 projectsContactopia is a lead generation and customer support company specializing in call outreach and communication solutions. The reviews highlight their effective project management, quality work, and exceptional communication, resulting in a 100% positive feedback rate. Clients appreciate their affordability, timely updates, and the ability to exceed expectations, with multiple reviewers noting fast and accurate service delivery.
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UndisclosedUndisclosed1,000 - 9,999Makati, Philippines
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See all 1 projectsPenbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner.
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$5,000+$25 - $49 / hr10 - 49Kyiv, Ukraine
Services provided
See all 62 projectsAddlium is a LinkedIn strategy and lead generation consultancy renowned for its ability to optimize LinkedIn profiles and execute effective content and outreach strategies. The company receives predominantly positive feedback, with approximately 90% of reviews highlighting their expertise in enhancing clients' LinkedIn presence and generating leads. Themes of professional project management and responsive communication are frequently mentioned, although one negative review notes a lack of satisfactory lead generation and communication.
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$1,000+< $25 / hr10 - 49Athens, AL
Services provided
See all 9 projectsIntelus Agency is a LinkedIn marketing and content creation firm specializing in brand awareness, lead generation, and targeted outreach. The reviews reflect a 100% positive feedback rate, with clients consistently praising their LinkedIn expertise, responsive communication, and personalized approach. Approximately 80% of reviewers highlight Intelus Agency's effectiveness in increasing brand visibility and engagement, while others commend their ability to simplify complex messaging.
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$5,000+$200 - $300 / hr2 - 9
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See all 3 projectsis a lead generation agency specializing in managing cold email campaigns. Client feedback highlights their effectiveness in generating leads, with a 25% revenue increase for one client and consistent weekly double-digit leads for another. Approximately 100% of reviews praise their project management and communication, with no significant areas for improvement noted. -
$5,000+$150 - $199 / hr2 - 9Fairfax Station, VA
Services provided
See all 5 projectsRed2Black Group is a consultancy specializing in sales process optimization and enablement, assisting companies across various industries with CRM integration, sales training, and management. The reviews reflect overwhelmingly positive feedback, with 100% of reviewers praising their expertise in sales and CRM processes, and 80% highlighting their effective project management and responsiveness. A few clients suggested minor improvements in proposal turnaround, but generally expressed high satisfaction with their collaborative approach and results-oriented methodology.
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$5,000+$100 - $149 / hr10 - 49Amsterdam, Netherlands
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See all 13 projectsSalesSource is a versatile consulting firm specializing in lead generation, marketing, and email security strategies. Across multiple reviews, clients consistently praise their expertise, attention to detail, and effective project management. Approximately 90% of reviews highlight their ability to enhance email deliverability and domain security, while about 80% commend their skill in developing innovative marketing strategies that generate high-quality leads. Overall, clients express high satisfaction with SalesSource's services, noting their quick responsiveness and the tangible success of their projects.
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$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
See all 12 projectsSourcefit is a business process outsourcing company that offers a wide range of services, including staffing, HR, and IT support. Across the reviews, 100% of clients appreciate Sourcefit’s alignment with company values and high value for cost. However, some feedback indicates minor delays in recruitment processes and suggests improving proactive communication during peak activity periods. Overall, clients commend Sourcefit for their responsiveness, effective team management, and seamless integration into their operations.
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$10,000+Undisclosed10 - 49Vaughan, Canada
Services provided
See all 3 projectsClever Digital Marketing is a digital marketing agency specializing in paid ad marketing, social media, and online marketing strategies. The company has received predominantly positive reviews, with approximately 90% of clients highlighting their professionalism, effective communication, and strong project management. However, about 10% mentioned a need for improved reporting structures. Overall, Clever Digital Marketing is praised for delivering strong ROI and tailored marketing strategies.
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$1,000+< $25 / hr250 - 999Chennai, India
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See all 7 projects4D Global is a medical billing and healthcare consulting company known for its comprehensive back-office solutions, including charge entry, payment posting, and AR follow-up. Across multiple reviews, clients have highlighted their excellent service, responsiveness, and ability to improve revenue, with approximately 90% expressing satisfaction with their prompt communication and quality of work. Their pricing is often praised for being budget-friendly.
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$1,000+< $25 / hr50 - 249Ho Chi Minh City, Vietnam
Services provided
See all 5 projectsInnovature Consulting Company Limited offers services including customer service support, inbound and outbound calls, bookkeeping, tax preparation, financial planning, product photo retouching, and content editing. Reviews consistently highlight their cost-effectiveness, adaptability, high-quality communication, and timely project delivery, making them a reliable partner across various business needs.
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$5,000+$100 - $149 / hr10 - 49Menlo Park, CA
Services provided
See all 3 projectsRising Tides is a marketing agency specializing in digital marketing solutions, including SEO, content creation, and social media management. The agency consistently receives positive feedback, with approximately 100% satisfaction regarding their timely delivery and responsiveness. Clients commend their personalized approach and industry-specific strategies, with over 80% appreciating their innovative marketing tactics and understanding of business needs.
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$1,000+< $25 / hr10 - 49Tallinn, Estonia
Services provided
See all 9 projectsDatarob is a lead generation and digital marketing company that specializes in creating customized contact databases, managing email and LinkedIn outreach campaigns, and providing strategic consulting. Overall feedback from their reviews indicates a strong emphasis on client satisfaction and adaptability, with 100% of reviewers highlighting their responsiveness and customer-oriented approach. Clients consistently praise Datarob's ability to meet their needs effectively, resulting in significant improvements in lead generation and client engagement.
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$1,000+< $25 / hr50 - 249Bengaluru, India
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See all 1 projectsUnee Solutions is a lead generation company known for its tailored services, particularly excelling in niche markets. Reviews indicate 100% positive feedback, highlighting their ability to significantly increase leads and save clients' time. Clients appreciate their innovative approach and problem-solving skills, with no noted areas for improvement.
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UndisclosedUndisclosed10 - 49Columbus, OH
Services provided
See all 1 projectsCaret is a strategic sales consultancy specializing in outbound sales and demand generation. They receive overwhelmingly positive feedback, with 100% of reviewers highlighting their integrity, commitment, and strategic vision. Clients report significant business growth, with measurable success exceeding fivefold, and commend Caret for their impeccable timeliness and effective communication.
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$10,000+< $25 / hr50 - 249Durban, South Africa
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See all 5 projectsEc3 is a boutique call center specializing in lead conversion, customer retention, and sales services. Across their reviews, 100% of clients commend Ec3 for exceeding expectations, timely delivery, and a strong alignment with company values. Notably, 80% of reviewers highlight Ec3’s exceptional problem-solving abilities and their proactive, customer-focused approach, making them a preferred partner for tailored business process outsourcing solutions.
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$5,000+$50 - $99 / hr10 - 49Chennai, India
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See all 15 projectsLeadle Consulting is a lead generation company specializing in generating high-quality leads and setting appointments for businesses across various sectors. The company is praised for its effective multi-channel lead generation strategies, responsiveness, and commitment to client success. Approximately 85% of reviewers highlight their professionalism and project management capabilities, while a small percentage mention areas for improvement in communication. Overall, Leadle Consulting receives highly positive feedback from clients.
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Undisclosed$25 - $49 / hr2 - 9
Services provided
See all 14 projectsDealForce is a lead generation and sales outsourcing company that provides appointment-setting services to various industries. While 60% of reviews highlight its effectiveness in aligning with client values and generating quality leads, 40% report issues with unqualified leads and poor communication. Their pay-for-performance model is praised for its low-risk engagement, yet concerns about lead authenticity and communication persist.
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$1,000+Undisclosed2 - 9San José, Costa Rica
Services provided
See all 4 projectsMutare is a digital marketing company specializing in LinkedIn outreach and lead generation services. The company receives overwhelmingly positive feedback, with over 90% of reviewers praising their commitment, deadline adherence, and effective communication. Clients highlight Mutare's creativity and dedication, although some suggest expanding beyond LinkedIn to reach specialized audiences.
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$5,000+$100 - $149 / hr10 - 49Alpharetta, GA
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See all 17 projectsFranchise Marketing Systems is a franchise development firm that offers comprehensive services, including operations manuals, legal documentation, and marketing strategies to companies seeking to franchise their business. The company receives overwhelmingly positive feedback, with 100% of reviews highlighting their professionalism, expertise, and client-focused approach. Clients commend their ability to deliver tailored franchise solutions and maintain effective project management throughout the process.
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$1,000+Undisclosed50 - 249Riverbank, CA
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See all 4 projectsTeleContact Resource Services is a telemarketing and customer service company specializing in outbound sales and customer verification services. The overall feedback is overwhelmingly positive, with clients citing increased efficiency, responsiveness, and significant cost savings. Approximately 75% of reviewers emphasize their ability to consistently meet business objectives and deadlines, while no negative feedback about their services is mentioned.
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$1,000+Undisclosed10 - 49New York, NY
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See all 11 projectsFlyTech, Inc. is a lead generation and sales development company that specializes in outbound campaigns, prospect identification, and strategic collaboration. With a consistent track record of timely project delivery and effective communication, the company has received overwhelmingly positive feedback, with numerous clients praising their tailored solutions and expertise in generating quality leads. A significant 100% of reviewers highlight FlyTech's ability to create strategic marketing campaigns that yield tangible business results.
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$1,000+< $25 / hr250 - 999
Services provided
See all 15 projectsCallingAgency is a sales outsourcing and lead generation company specializing in B2B appointment setting through cold calling, cold email, and LinkedIn prospecting. Reviews indicate a high level of client satisfaction, with approximately 90% of feedback highlighting their effective and predictable pipeline generation. Clients commend their seamless integration with internal teams and focus on securing quality meetings with decision-makers.
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$1,000+Undisclosed250 - 999Lapu-Lapu City, Philippines
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See all 3 projectsJOYNO INC is a dynamic marketing services company offering comprehensive digital marketing, website design, and social media management. The reviews are overwhelmingly positive, with clients praising their creativity, professionalism, and effective communication. Approximately 100% of the reviewers highlighted their high-quality work and exceptional customer service, making them a highly recommended partner for marketing needs.
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$1,000+< $25 / hr10 - 49Hyderabad, India
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See all 12 projectsClick Suggest is a lead generation and marketing agency specializing in setting up appointments, email marketing, and SEO strategies for B2B enterprises. Approximately 80% of reviews highlight their exceptional lead quality and project management, though around 20% suggest improvements in communication and response time. Clients appreciate their technical knowledge and the value they provide, with most expressing satisfaction with the results and ROI achieved.
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Undisclosed< $25 / hr10 - 49
Services provided
See all 2 projectsOverDrive Services is an outsourcing solutions provider offering business operations, accounting, and construction management services. Reviews highlight their exceptional project management, responsiveness, and ability to source quality candidates quickly. With over 95% of feedback being positive, clients praise OverDrive Services for significantly increasing revenue and delivering high-quality work that exceeds expectations.
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UndisclosedUndisclosed10 - 49Spokane, WA
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See all 19 projectsSound Telecom is a business process outsourcing company specializing in call handling and communication services. Reviews indicate a generally positive experience, with clients appreciating their quick response time and professionalism. About 67% of the reviews highlight strengths such as expertise and efficiency, while some suggest potential improvement in customer service and cost management.
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$1,000+$25 - $49 / hr10 - 49Sabadell, Spain
Services provided
See all 1 projectsVparagon is a sales consultancy firm specializing in advising companies on advanced sales techniques and lead generation strategies. Clients praise their straightforward approach and extensive sales knowledge, with 100% positive feedback highlighting their ability to improve customer outreach and conversion rates effectively. Their expertise in utilizing tools like Sales Navigator is notably impressive.
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$10,000+< $25 / hr50 - 249Stari Bohorodchany, Ukraine
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See all 9 projectsGotYourBack Support is a customer service outsourcing company, providing skilled support agents to address client needs across various industries. Reviews indicate a high level of satisfaction, with 100% of reviewers highlighting the team’s professionalism and cultural alignment. Their services consistently enhance customer satisfaction scores and operational efficiency, showcasing their strong adaptability and dedication to client success.
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UndisclosedUndisclosed250 - 999Beograd, Serbia
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See all 5 projectsSilver Bell Group is a staffing and business process outsourcing company specializing in talent acquisition, employee management, and operational support. Reviews indicate strong client satisfaction, with over 90% of clients praising their flexibility, professional ethics, and ability to meet project timelines. Common themes include their effective recruitment practices and responsive project management. Clients have noted a desire for minor improvements in communication clarity and proactive planning.
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$1,000+< $25 / hr50 - 249Gurugram, India
Services provided
See all 12 projectsTech Fi Technologies is a multifaceted company specializing in web development, call center services, and digital marketing solutions. The firm has consistently received positive feedback, with approximately 90% of reviewers praising their subject knowledge, efficiency, and communication. Clients commend their ability to deliver quality projects on time and within budget, though some suggest incorporating more innovative design ideas.
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$1,000+< $25 / hr50 - 249Knoxville, TN
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See all 3 projectsTaskforce BPO is a comprehensive business process outsourcing company specializing in telemarketing, data management, and outbound sales services. The overall feedback is highly positive, with clients appreciating their efficiency, cost-saving benefits, and excellent customer service, contributing to a reduction in monthly costs by approximately 30%. A minority of reviewers, around 10%, suggest minor improvements in transparency regarding costs.
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$1,000+< $25 / hr250 - 999New Delhi, India
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See all 10 projectsCall2Customers is a versatile outsourcing company specializing in call center and telemarketing services. Clients consistently praise their professionalism, adaptability, and alignment with brand values, with approximately 80% highlighting their excellent project management and communication. While most feedback is positive, noting significant improvements in customer satisfaction and operational efficiency, about 20% suggest improvements in proactive problem-solving and script development. Overall, Call2Customers is commended for their dedication and ability to exceed expectations.
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$5,000+$50 - $99 / hr10 - 49Melbourne, Australia
Services provided
See all 6 projectsPointer Strategy is a specialized sales and marketing agency that offers services such as cold email campaigns, lead generation, and appointment setting. Reviews indicate a high level of client satisfaction, highlighting their effective project management and industry expertise. Approximately 100% of reviewers praise their ability to deliver results on time and their responsiveness, with no significant areas for improvement mentioned.
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$1,000+< $25 / hr250 - 999Belize City, Belize
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See all 11 projectsProtel BPO is a call center service provider renowned for its exceptional customer service management and efficient call handling capabilities. Based on the reviews, the company receives overwhelmingly positive feedback, with clients praising its adaptability, professionalism, and effective communication. Approximately 80% of reviewers highlight Protel BPO’s alignment with company values and their ability to significantly enhance customer satisfaction and loyalty.
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$5,000+$50 - $99 / hr10 - 49Cape Town, South Africa
Services provided
See all 4 projectsDelta-v is a sales development consulting firm specializing in building sales engines, creating sales playbooks, and training sales development representatives (SDRs). Their reviews are overwhelmingly positive, highlighting their structured approach, cultural alignment, and tailored insights, with 100% of reviewers praising their expertise and responsiveness. Clients appreciate their focus on fundamentals and the tangible outcomes achieved, though some suggest enhancements in training for closing deals.
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UndisclosedUndisclosed1,000 - 9,999Shah Alam, Malaysia
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See all 3 projectsDaythree Business Services is a business process outsourcing (BPO) company that specializes in customer service, telesales, and market research support. Reviewers generally praise the company's ability to maintain strong communication and adaptability, viewing Daythree as a strategic partner. However, 33% of reviewers suggest improvements in workforce management and engagement strategies. Overall, Daythree receives positive feedback for their service flexibility and customer-centric approach.
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$1,000+< $25 / hr50 - 249Cerritos, CA
Services provided
See all 4 projectsHire Live Support Inc is a customer support and administrative services company offering 24/7 support, sales assistance, technical support, and administrative task management. Overall, 100% of reviews highlight their professionalism, reliability, and alignment with client values, with over 90% emphasizing improvements in response times and customer satisfaction. Clients consistently commend their exceptional project management and ability to act as a seamless extension of their teams.
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$1,000+Undisclosed2 - 9Miranda, Australia
Services provided
See all 3 projectsB2B Leads is a lead generation company specializing in creating targeted LinkedIn outreach campaigns. Overall, 100% of the feedback is positive, with clients highlighting their excellent project management, tailored communication, and effective lead generation strategies. Approximately 67% of reviewers appreciated the cultural fit and value for cost.
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$50,000+Undisclosed10 - 49Singapore, Singapore
Services provided
See all 5 projectsKazehi Global is a multifaceted business solutions company specializing in B2B lead generation and outbound sales services. The company is praised for its professionalism, responsiveness, and effectiveness in project execution. Across reviews, clients highlight Kazehi's role in significantly increasing conversion rates and revenue, with one noting a 300% revenue increase. All feedback is positive, emphasizing their ability to meet and exceed expectations.
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$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
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See all 10 projectsPeak Support is a customer service outsourcing company that excels in managing customer support operations across multiple channels, such as email, chat, and phone. With a consistently high CSAT score, exceeding 4.8 in many cases, and maintaining SLAs at 100%, clients appreciate their proactive, flexible, and seamless integration with internal teams, often being described as an extension of the companies they assist. Approximately 90% of reviewers highlight their strong project management and communication, emphasizing their ability to adapt and provide tailored solutions.
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UndisclosedUndisclosed250 - 999Chicago, IL
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See all 1 projectsLiveAdmins is a customer engagement company specializing in providing live chat services for businesses. Based on the reviews, they are praised for their human-centered approach, avoiding AI-based solutions, and delivering timely, responsive service. As all feedback provided is positive, with no areas of improvement noted, 100% of reviewers commend their personal touch and reliability.
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$1,000+Undisclosed250 - 999Calgary, Canada
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See all 3 projectsLine One Contact Centres Inc is a versatile customer service provider specializing in IT help desk services, outsourced call center functions, and multilingual technical support. The company consistently receives positive feedback, with 100% of reviewers praising their flexibility, responsiveness, and low turnover. Clients report a 90% call answer rate and no complaints over two years, indicating exceptional service quality and effective project management.
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$50,000+$25 - $49 / hr250 - 999Salisbury, NC
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See all 6 projectsGCS Agents is a versatile company that specializes in call center management, training, and back-office services. Client reviews highlight their professionalism and high-performance metrics, with 100% of reviewers noting their effective communication and tailored solutions. They have successfully managed a significant number of inbound calls and customer interactions, saving clients substantial time and costs. GCS Agents are praised for their comprehensive services and strong client relationships, with minimal areas for improvement suggested.
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$5,000+Undisclosed2 - 9Fayetteville, AR
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See all 4 projectsSlingfly is a versatile digital agency specializing in website development, branding, SEO optimization, and video content creation. With a consistent track record of exceeding client expectations, 100% of reviewers praised the company's timely delivery and exceptional communication. Clients frequently highlight Slingfly's value for cost, technical expertise, and ability to understand unique business needs, reflecting a strong customer-centric approach.
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$1,000+< $25 / hr10 - 49New York, NY
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See all 3 projectsStaffwiz LLC is a recruitment and staffing company specializing in hiring qualified professionals across various sectors such as healthcare, education software, and customer service. They have received overwhelmingly positive feedback, with clients praising their assertiveness, communication, and value for money. Approximately 100% of reviewers noted their responsiveness and seamless onboarding processes, with no areas identified for improvement.
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$1,000+$100 - $149 / hr10 - 49Singapore, Singapore
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See all 10 projectsThe Scalelab is a specialized lead generation company excelling in B2B outreach across various platforms such as email and LinkedIn. With consistently high client satisfaction, over 90% of reviews highlight their effectiveness in delivering targeted leads and personalized communication. Clients commend their proactive project management and ability to adapt strategies, with no significant areas for improvement noted.
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$5,000+< $25 / hr50 - 249Kingston, Jamaica
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See all 1 projectsvlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.
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$1,000+$150 - $199 / hr10 - 49Carlsbad, CA
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See all 10 projectsReel Axis is a dynamic marketing agency specializing in marketing strategy, branding, content creation, and demand generation. Across reviews, clients praise their innovative approach to integrating technology with traditional marketing strategies, proactive project management, and personalized service. Notably, 100% of reviewers commend their responsiveness and alignment with company values, highlighting their effectiveness in expanding brand awareness and generating leads.
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List of the Top 15 Outbound Call Center Services
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$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
250% Outbound Voice Services -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
39.8/40.019.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
250% Outbound Voice Services -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Ability to deliver
39.2/40.020/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
265% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
38.5/40.019.6/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
265% Outbound Voice Services -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
38.3/40.018.6/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
225% Outbound Voice Services -
$1,000+< $25 / hr50 - 249London, England
Ability to deliver
38/40.020/20 Reviews10/10 Clients & Experience8/10 Market PresenceService focus
220% Outbound Voice Services -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$5,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
110% Outbound Voice Services -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38/40.018.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$1,000+$50 - $99 / hr10 - 49Horsham , England
Ability to deliver
36.9/40.017.6/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
350% Outbound Voice Services -
$1,000+$50 - $99 / hr10 - 49Olympia, WA
Ability to deliver
36.9/40.019.2/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
250% Outbound Voice Services -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
80% Outbound Voice Services20% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.5/40.018/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
180% Outbound Voice Services -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
245% Outbound Voice Services -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
80% Outbound Voice Services20% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
200% Outbound Voice Services -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.2/40.015.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
210% Outbound Voice Services -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
75% Outbound Voice Services25% Other -
$1,000+Undisclosed10 - 49Langley, Canada
Ability to deliver
35.1/40.016.8/20 Reviews9.1/10 Clients & Experience9.2/10 Market PresenceService focus
240% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
225% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
36.9/40.018.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
110% Outbound Voice Services -
$1,000+$150 - $199 / hr10 - 49Iowa City, IA
Ability to deliver
38.2/40.019.2/20 Reviews9.9/10 Clients & Experience9/10 Market PresenceService focus
60% Outbound Voice Services40% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
120% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
38.2/40.019/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
60% Outbound Voice Services40% Other -
$1,000+< $25 / hr2 - 9Kyiv, Ukraine
Ability to deliver
34.4/40.016/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
240% Outbound Voice Services -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.8/40.018/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
110% Outbound Voice Services
Latest Outbound Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Outbound Call Center FAQs
Outbound call centers offer business operations-focused services, such as conducting outgoing calls to customers and prospects. These companies represent their clients and handle tasks such as outbound sales, customer notifications, and data collection.
Outbound call centers are dedicated to proactively making outgoing calls; whereas inbound call centers are more engaged with reactive call support. These vendors leverage different technologies such as predictive dialers, call recording and analytics systems, and scripting tools.
Essentially, outbound call centers play an essential role in guiding the business towards success. They are primarily responsible for contacting and engaging with potential customers and existing customers. They work hand in hand with different departments to ensure customer satisfaction and consistently generate new business.
The cost of hiring a dedicated outbound call center company depends widely on several factors, including agent expertise, call volume, and location. The different pricing models applied by different service providers also impact pricing – some companies offer per-agent-per-hour structure, per-minute pricing, and per-lead pricing.
The average call center projects reviewed on Clutch cost less than $10,000 or less than $25 per hour. Check out our detailed pricing guide to find out more: Call Center Pricing Guide
Selecting the right outbound call center company is crucial for success and getting optimal ROI from your investment. Here are some key factors to consider when evaluating potential service providers:
- Industry expertise and experience
- Compliance and data security
- Technology stack (the tools they use to conduct calls, track key metrics, and report data)
- Agent quality and language proficiency
- Scalability and customization (if they can tailor scripts, reporting formats, and adjust team size as you grow your business)
- Industry reputation and client testimonials
Clutch can help you learn more about potential outbound call center partners. Our collection of client ratings and reviews is designed to help you identify their strengths and weaknesses.
Not knowing what warning signs to watch out for when working with an outbound call center can cost you time, money, and a damaged reputation. Be mindful of these red flags when evaluating and partnering with a potential service provider:
- Lack of transparency in terms of pricing and service descriptions
- No industry experience, especially for businesses in the financial services and medical sectors
- Irregular or ineffective performance reporting
- No customization offered
- Record of data security lapses or poor data hygiene
Ignoring these red flags will just result in more headaches than wins. Knowing what to be wary of is part of hiring correctly.
Outbound call center companies cater to or focus on different industries. Some service providers are dedicated to specific markets such as medical and healthcare, while some can operate in different sectors such as travel and hospitality, real estate, and e-commerce and retail. Here are the common industries they serve and what solutions they typically offer:
- E-commerce and retail: upselling/cross-selling calls, customer feedback gathering, and abandoned cart recovery solutions
- Real estate: Cold calling for potential leads and appointment setting
- Travel and hospitality: Promotional outreach, loyalty program campaigns
- Healthcare and medical: Medical surveys, appointment reminders, and patient follow-ups
- Financial services: Lead generation, debt collection, and appointment setting
- Telecommunications: Upselling campaigns and customer retention programs
- Legal services: Appointment setting, litigation support outreach, and client intake follow-ups
- Technology and SaaS: User onboarding assistance, lead generation, and product demos
Finding the right team with in-depth experience and expertise in your market can help guide your project’s success.