Top Outbound Call Centers in the United States

Market Research & Sales Outsourcing for Design Studio

Communication was clear and proactive, and they maintained full transparency throughout the process.

Email Mktg & Sales Outsourcing for Commercial Video Prod Co

They were great in delivering everything on time and keeping everything clear and transparent. From communication to strategy, everything was handled smoothly and efficiently, making our cooperation with them quite pleasing.

Email Mktg, Sales & Call Center Services for Mktg Agency

We really loved how transparent Belkins was right from the start! They were so great, open and honest about sharing their next steps, potential outcomes, and any challenges that could come up and impact our agency's growth.

Lead Gen, Email Mktg & Appointment Setting for Video Prod Co

Their agile approach, tailoring strategies to our specific needs, and their commitment to transparent communication are also fantastic.

Lead Gen & Appointment Setting for Software Testing Company

Ability to generate leads from different industries and markets, as well as their transparency and progress of our collaboration. They always provided detailed reports, pre-meeting notes, statistics, data, and were responsive to custom requests.

Lead Gen & Appointment-Setting for Database Solutions Co

Martal was a perfect fit. I had evaluated other organizations and the single difference I saw in Martal was that there was no fluff to their marketing and they were genuine in their messaging. I could see other technical startups as well as larger organizations benefitting from Martal's services, as they are fast learners, openminded, respectful, and aggressive. Consistent Communication. Open-mindedness (open to suggestions, no ego, professional attitude, and open to new suggestions). The opposite had to be maintained in terms of open-mindedness. From their own experiences, Martal had their own opinions about how we should sell our product and the feedback was much appreciated.

Marketing Services for HVAC Company

They are always very prompt with their communication and very attentive to details overall.

Lead Generation for Mechanical Services Company

Abstrakt has always been very responsive to my requests. They've been consistent in monthly report meetings where deliverables are discussed, and adjustments are made as needed. We have fantastic communication through email, text, and phone that works in both directions when questions arise.

Inbound & Outbound Marketing Services for Painting Company

I'm impressed by their communication and follow-through.

Lead Generation Services for Construction Company

Their work quality, communication, and professionalism are impressive.

Lead Gen & Meetings Setting for Transportation Services Co

Abstrakt Marketing Group has delivered on time and on budget, and they communicate well with us. They use Salesforce, which is very good. We also communicate via email, text, and telephone.

HR, R&D & Customer Service Support for Green Technology Co

The company is so invested in our success. They became part of our corporate team immediately, rather than acting as an external consultant. As a large focus of their role with us is customer service, this is incredibly important to us and our brand.

Executive Assistance for Strategy Consultancy

Being a solopreneur can be really lonely: I’m really enjoying Ellie’s teamwork and enthusiasm for our work subject matter. Ellie and I communicate daily about priorities and progress, with a weekly meeting with our full team.

Administrative Support for Concierge Medicine Practice

The leadership team was intimately involved during the onboarding process and attended the initial meetings to ensure alignment and role clarity. My VA is outstanding! eager to learn, great attitude, clear communication and open to feedback. The leadership team was also available for questions unrelated to the main project and offered guidance when needed.

Staff Augmentation for Technology Consultancy

Prialto provides excellent services, and their assistants work together as a team to create solutions to the problems we encounter. Their account and delivery teams have been invaluable in recommending effective ways to address issues that my assistant and I experience. They value creating SOPs and guidance for repeating tasks - I value this approach as it brings a system to tasks I was handling one-off, without my needing to create all the structure.

Outbound Calls Services for Concierge Medicine Co

Kasey is our main point of contact and has been a pleasure to work with. They’re very transparent in their reporting and a true partner in working with our organization. They ensure we see the value daily.

Inside Sales Telemarketing for Software Manufacturer

They communicate frequently so that we can make adjustments to campaigns as needed. We have a weekly call with the client services manager. If we're not getting the results that we want, they’ll advise us to consider a new campaign. If we’re exceeding our objectives, they’ll encourage us to run that campaign longer. Those adjustments are crucial to the success of our relationship. Not all campaigns are successful, but we can trust VSA, Inc. to let us know what resources should be put on which campaign.

Voice Services for Experience & Design Creation Company

Additionally, we hold a weekly Zoom call for 30 minutes where we voice any concerns and ask questions. We talk about upcoming appointments and appointments that have passed. The level of communication has been outstanding and over the top. It’s more than we could’ve ever imagined in terms of transparency, clarity, and precision. VSA is among the best I’ve ever worked with before with a subcontractor or professional service provider.

SEO for Back Office Accounting Firm

Leadium works very efficiently and accurately on all deliverables which led to more time for me to spend on my business and took the stress off me. Leadium is very responsive and always has the answers you are looking for, and their work goes to show just how much they can enhance your sales. The turnaround time for leads was almost instantaneous which was probably the most impressive I have seen in this industry.

Legal Assistants & Support for Debt Consolidation Company

They are able to finish tasks in a timely manner and never any delays. They are very intelligent, fluent English, and all a team player. They’re a very efficient company to work with and quite cost-effective.

Order Processing Support for Entertainment Company

They have efficiency, good care in what they do, and are well organized. What they know about the Asian market. On shipping costs.

Call Center Services for Software Company

Their project management approach involved regular weekly meetings, which ensured clear and consistent communication. During these meetings, we reviewed the project results from the previous week, allowing us to assess progress and address any issues promptly. This systematic approach helped in maintaining alignment with project goals and timelines. Yes, they consistently delivered items on time. Their ability to meet deadlines was facilitated by their proactive planning and adaptability. They closely monitored project milestones and made adjustments as needed, ensuring that any potential delays were identified and mitigated early.

Call Center Services for Software Company

They showcased strong planning and adaptability skills, which allowed them to meet deadlines consistently. Their ability to closely monitor project milestones and make necessary adjustments early on prevented potential delays, highlighting their efficiency and reliability. Additionally, their responsiveness to our needs was outstanding. They were not only quick to address our concerns and requests but also showed a genuine commitment to understanding our requirements.

Lead Generation Services for Insurance Company

Yes, they are on top of everything and deliver when they say they are going to. We get weekly reports every week on time without exception, and one of the owners, John, is on calls with us every week along with our two BDE's. John and our BDE's are super responsive to any questions or requests we have in the interim always responding the same day usually.

Back Office Outsourcing for Fintech Company

We also feel they are integrated into our team because they commit to understanding how we work — it doesn’t feel like they’re an outsourced third party.

Virtual Assistant for Full-Service Marketing Agency

Our assigned virtual assistant does a phenomenal job. We treat her as an extension of our own team; we worked with her on process onboarding, and she’s fully up to speed.

Inbound Appointment Scheduling for Food Product Producer

That their after hour calls are handled with the same expertise as normal hours of operation for our company. They offer prompt communication and they work hard to refine call quality. Their strength is professional handling of calls and increased knowledge of our business, customer service is easy to work with and courteous.

Delivery Tracking & Order Processing for Food Manufacturer

Their after-hour calls are handled with the same expertise as normal hours of operation for our company. They offer prompt communication and they work hard to refine call quality. Their strength is the professional handling of calls and increased knowledge of our business.

Sales Development for Financial Services Software Co

TeleNet Marketing Solutions is extremely organized, professional, and easy to work with. It’s apparent that they’re very experienced in what they do, and they’ve made the process extremely easy for us. We have a constant influx of new leads, and we have to do very little to nothing to manage the project.

Call Center Services for Software Dev Company

ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. We communicate through virtual meetings, emails, and messaging apps.

Call Center Services for Software Dev Company

ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.

Call Center Services for Mattress Retailer

YES! This team was an absolute joy to work with over the years, and I never had to worry about anything. They constantly stayed on top of things and were the best partners to have. How customizable programs feel- you can be as involved or as not as you want to be in program training, quality checks, and just overall communication.

Call Center & Outreach Services for Insurance Company

Ver-A-Fast's project management is efficient, organized, and flexible. They deliver on time. We’re impressed with the ease of doing business with Ver-A-Fast.

Telemarketing & Appt. Setting for Managed IT Services Company

They respond to our emails right away and their follow-up is top-notch. We also use phone calls and an online portal to communicate. Be transparent and synchronize your database with SalesPro Leads. Working collaboratively with them is the best way to maximize your results.

Back Office Outsourcing for Insurance Agency

Our company is more efficient and productive with The Hour at pay rates we can afford. The bonus is we LOVE our team...we feel they are an extension of our company. Everyone's attitude. You can train a skill, but you can't train someone to be kind or nice. The people quality is wonderful.

Insurance Services & Brokers for Insurance Company

As I said, I work almost exclusively with Don and he is fantastic!! They are fast, accurate, and reliable. Extremely personable as well :)

Customer Service Outsourcing for Online Education Company

They were responsive and open to feedback. When adjustments were needed, their team adapted quickly and worked to meet our expectations.

Customer Service Outsourcing for Towing Company

Their project management was organized and reliable. Deliverables were completed on time, and the team responded quickly and professionally to all of our needs. Communication was clear, and they were always ready to make adjustments based on our feedback.

Customer Service Outsourcing for Construction Company

Project management was professional and well-structured. Communication was clear throughout the process, and all milestones were delivered on time. They were responsive and open to feedback whenever adjustments were needed.

Appointment Setting Services for Garage Repair Services Co

Appointment Setter Online has increased our sales by 40%. The team is always available and never misses a call. Appointment Setter Online meets deadlines and stays on budget. We communicate via email, Zoom, and Slack. Appointment Setter Online's team has great communication skills and knows our product carefully.

Call Center Services for Nonprofit Organization

Project management was excellent. Appointment Setter Online delivered the weekly reports and meeting schedules on time, consistently. Communication was prompt — any changes or updates were shared with us quickly, and follow-ups were managed efficiently.

Call Center Services for Marketing Company

Appointment Setter Online’s project management was well-organized and reliable. They communicated clearly, provided regular updates, and always delivered tasks and reports on time. We primarily communicated via virtual meetings.

Appointment Setting for Appliance Repair Company

Appointment Setter Online maintained clear communication, provided regular status updates, and adhered to agreed workflows. Deliveries in terms of scheduling, confirmation, and reporting were timely and consistent. They were responsive and adaptive: when we requested certain modifications, they implemented those changes promptly.

Back Office Outsourcing for Auto Detailing Company

Communication was straightforward and dependable. They followed through with scheduled calls and delivered exactly what was promised on time, without us having to constantly monitor progress.

Recruiting Services for Education Software Company

Staffwiz LLC is very helpful and a pleasure to work with. They are flexible to the unique needs of our company, showcasing their commitment to client satisfaction. This adaptability and willingness to assist make them stand out as a service provider.

Call Center & Customer Service for Pest Control Company

Describe their project management. Did they deliver items on time? How did they respond to your needs? Yes, very reliable.

Virtual Assistant Services for Plumbing Company

Mae delivered consistent, measurable progress through reliability and day-to-day execution. Tasks were completed when requested, within the required timelines, and without delays or repeated follow-ups. She maintained daily administrative and marketing support coverage, ensuring routine responsibilities were handled consistently while also turning around new requests as they came in.

Virtual Assistant Services for Plumbing Company

Mae’s project management was organized and dependable. She tracked requests as they came in, clarified requirements when needed, and prioritized tasks appropriately so work kept moving without things slipping through the cracks. Yes—she delivered items on time and was consistent about closing out tasks when she said she would.

Virtual Assistant Services for Plumbing Company

What impressed me most was how dependable and easy they were to work with. They were responsive, followed instructions closely, and consistently delivered what was requested without needing repeated follow-ups. They also stood out for being organized and proactive—handling daily tasks reliably while adapting quickly when priorities shifted.

BPO for PPO Management Consultancy Firm

Unity Communications is very quick-paced and detailed, so it’s definitely been a positive experience. I do audits on their work, and since November, I’ve never had to tell them the same thing twice. There’s nothing I could say that they should improve because they’re always willing to work — they even ask for extra hours whenever needed.

IT Services for Telecommunications Company

Everyone at Unity Communications is aware of their role, and knows exactly what needs to be done to succeed. Their responsiveness and attention to detail are impressive.

Customer Service & Back-Office Outsourcing for Telecomms Co

They have a very detailed hiring process. I feel like I know who I want to hire before I even speak with the candidates because of the detailed package we receive for each candidate.

Application Testing for Game Server Platform

It is worth noting that occasionally there can be a delay with regards to processing requests from the PH side of things. For example, when a pay rate adjustment is approved from our side, it can take over a month for the adjustment to be communicated and take effect with our employee. This implies a need for improvement in the communication process to ensure timely updates.

Mobile App Development for Software Company

Completed multiple deliverables on time. Excellent communication was maintained throughout the project. This ensured that all parties were aligned and aware of the project's progress.

API & Custom Software Dev for Financial Services Co

They did deliver the items on time and the quality was what we were looking for. They're very responsive to any requests or needs from our end. It's nice that we communicate with someone in the same time zone as us so we don't have to wait a full day for communication to come back and forth.

PEO & Staff Augmentation Services for Software Company

They have always been good communicators and easy to work with. I have appreciated their professionalism. We have worked with them for a long time, and kept their assets on our team for much longer than one of co-devs traditional collaborators.

PEO/Employee Leasing for Education Company

We have met as planned with CoDev regularly and felt very comfortable with their transparency of process and information related to our agreement. They immediately respond to questions and concerns and check in frequently to maintain a high level of satisfaction. The project has gone extremely well and we are very happy working with CoDev.

Back Office & Sales Outsourcing for Photography Studio

SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.

Digital Marketing, SMM & SEO for Software Solutions Company

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.

Staff Aug & Content Moderation for Blockchain Technology Co

Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.

Customer Support for FinTech Organization

Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner, contributing significantly to the achievements of our projects.

Call Center Services for Gaming Company

Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. This accessibility made coordination effortless, and it was remarkably convenient to discuss updates, provide feedback, and clarify any queries.

Lead Generation for Financial Service Company

They are adjusting to learning our preferred clients and industry lingo well and adapting quickly.

Lead Generation & Digital Marketing for Business Consultancy

We’re impressed with their communication skills and willingness to adapt to our needs.

Recruitment Process Outsourcing for Restaurant Software Co

We’ve received five qualified candidates, and we’ve hired someone using Hire With Near. The speed of results is impressive.

Outbound Campaign Management for Business Valuation SaaS Co

Quill-qy, Inc.’s project management has been outstanding. They’ve delivered everything on time, are highly responsive, and adapt quickly to our needs and feedback. Communication has been smooth throughout, which has made the entire process feel seamless.

Lead Gen & Campaign Mgmt for Advertising & Marketing Co

They delivered on time, every time, with zero hand-holding.

Email Marketing & Sales Outsourcing for FinTech Company

They delivered everything on time, communicated clearly, and quickly adapted to our feedback and priorities.

Lead Generation for Marketing Agency

Their project management was straightforward and reliable. Deliverables arrived on schedule every time, and any requests or adjustments were handled quickly without fuss. Communication was clear, and they adapted easily when our priorities shifted.

Lead Generation for Biotechnology Company

They delivered on time, replied quick, and made changes when we asked. They work fast and get things done without overcomplicating stuff.

Appointment Setting & Lead Gen for SaaS Company

They were able to take a brief and then operate on their own, using their best practices, reducing the burden on us. They were also quick to come back to us with any challenges/market feedback to allow us to tailor our message to drive continuous improvements. They truly became an extension of our team.

Business Services for SaaS Company

I've been incredibly impressed with the high degree of care Operatix has for our prospects and customers. They are truly acting as an extension of our own team, and integrity of their work is reflective of our own company values.

Answering Services for Catering Company

After the initial stage, one of their representatives got in touch with me and started organizing. I have my own number with them that I can call. My account manager gets back to me within the day or by the next day. If it’s urgent and she’s not available, someone else gets back to me. There’s never been a communication issue.

Call Center Services for Medical Staffing and Recruiting Co.

They’re outstanding with communication. They reply almost immediately to any requests of problems that we have and come up with answers very quickly. They manage our account through a dashboard on their side, but we don’t use any outside tools.

Staff Augmentation for Metals Manufacturer

We were assigned project managers, as well as supervisors and trainers. That allowed us to scale very quickly and effectively. It was a really quick learning curve; they caught on to our systems, processes, and culture right away.

Staff Augmentation for E-Commerce Company

Yes, they did respond on time and delivered as expected. Agility and result oriented team.

Employee Mgmt & Recruitment Services for FinTech Company

Timely Deliveries: SummitNext consistently met our recruitment and staffing deadlines, ensuring the availability of qualified talent when needed. Very organized and proactive to understand our business needs. Yes, always on time.

Social Media Management for Sales Technology Company

Timeliness on the reports provided. Yes, they were always on top of the project throughout the entire process, very proactive with a "can-do" attitude.

Digital Marketing for Digital Asset Management Platform

We had weekly calls between our GTM teams (sales, marketing, leadership) and the Aspire team. We also had weekly meetings between our Marketing Director and the Aspire team for additional execution and planning. They would also proactively reach out and interview Subject Matter Experts to develop content. We also utilized Slack. Communications was always great and they are super responsive.

Digital Marketing Services for SaaS Company