Since 2004, Callbox has been the trusted leader and top lead generation company, driving growth for businesses worldwide. As the largest and most experienced player in the B2B lead generation field, we offer comprehensive solutions encompassing lead generation, appointment setting, and data-driven strategies designed to fuel your success. Our multi-touch, multi-channel approach sets us apart. We seamlessly integrate live conversations with email, social media, search, and direct marketing, ensuring engagement with key decision-makers at every stage of the conversion cycle. This holistic strategy maximizes your ROI and delivers qualified leads.
Headquartered in Encino, CA, with a global footprint, we partner with clients worldwide to scale their businesses through lead generation and multi-channel marketing solutions. and successfully completed over 20,000 campaigns across diverse B2B verticals and global markets. This extensive experience makes us a top lead generation company you can rely on.
Our Edge as a Top Lead Generation Company:
Proprietary tools with a vast in-house B2B database
Personalized lead nurturing programs to turn cold leads into warm prospects
Advanced Account-Based Marketing (ABM) for targeted outreach
Content syndication, lead re-activation, and Google retargeting to maximize engagement
Whether you're aiming to expand your market reach, boost conversions, or achieve aggressive growth targets, Callbox, the top lead generation company, delivers measurable results.
Min project size
Undisclosed
Hourly rate
Undisclosed
Employees
1,000 - 9,999
Locations
Los Angeles, CA
Year founded
Founded 2004
Languages
6 Languages that we service
Mandarin
English
Spanish
Portuguese
Vietnamese
Cantonese
2 Locations
Los Angeles , CA
Singapore
No have been added yet...
Pricing Snapshot
Min. project size
Undisclosed
Avg. hourly rate
Undisclosed
Rating for cost
4.3
/5
What Clients Have Said
Callbox offers competitive pricing with a focus on value for cost, delivering high-quality leads and appointments. Clients note positive ROI and effective project management, often exceeding lead generation expectations. Their flexibility and responsiveness are highlighted, though some suggest improvements in regional market understanding and lead qualification.
Some clients indicate that Callbox could improve their effectiveness in non-English speaking markets. Expanding language capabilities could enhance their reach and lead generation in diverse regions.
Multi-Channel Marketing Approach
Callbox uses a comprehensive multi-channel marketing approach, including telemarketing, email, and social media, to reach potential leads. This strategy is appreciated for its effectiveness in broadening reach and improving lead quality.
High Client Satisfaction and Long-Term Partnerships
Many clients express satisfaction with Callbox’s services, leading to long-term partnerships. Clients appreciate their commitment to achieving business objectives and their willingness to adjust strategies to improve outcomes.
Strong Project Management and Communication
Clients praise Callbox for their project management skills, noting their responsiveness, regular updates, and effective communication. Weekly meetings and detailed reports keep clients informed and engaged.
Effective Lead Generation and Appointment Setting
Callbox consistently delivers qualified leads and appointments, exceeding client expectations. Clients report a significant increase in sales opportunities, indicating Callbox’s effectiveness in lead generation and nurturing processes.
Competitive Pricing and Value
Clients find Callbox’s pricing competitive and the services offered provide good value, especially in comparison to other vendors. This is a significant factor in selecting Callbox as a partner.
Advertising & Marketing for Janitorial & Housekeeping Comp
Advertising
Less than $10,000
Sep. 2020 - Ongoing
4.0
Quality
4.0
Schedule
4.0
Cost
4.0
Willing to Refer
4.0
"There is always somebody in the other line to help and sort things out."
Feb 8, 2021
Sales Director, Janitorial & Housekeeping Company
Greyven Landergren
Verified
Arts, entertainment & music
Port Saint Lucie, Florida
51-200 Employees
Online Review
Verified
A janitorial, building maintenance, and housekeeping company hired Callbox to setup a person-to-person appointment to close more potential buyers.
Callbox continues to meet and close new accounts. The team's workflow is good.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm a sales manager , we sell janitorial and building maintenance services, housekeeping as well.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Callbox?
We hire Callbox to set up person to person appointments for us to close the potential buyer.
What were your goals for this project?
Close more accounts.
SOLUTION
How did you select Callbox?
Online research
Describe the scope of their work in detail.
They call business interested in janitorial services, they talk about our company and cleaning services, then they try set a person to person appointment with the decision maker and one of our sales representative in efforts to provide a free proposal and finally close the sale.
What was the team composition?
Great communication, always willing to accommodate our requests.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Even with Covid, we were able to meet and close new accounts.
How effective was the workflow between your team and theirs?
I think workflow has always been good.
What did you find most impressive about this company?
There is always somebody in the other line to help and sort things out.
Are there any areas for improvement?
Sometimes scheduling appointments 1 or 2 hours apart when there is a great distance in between.
RATINGS
4.0
Quality
4.0
Service & Deliverables
"Serious company with great work ethics"
Schedule
4.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.0
NPS
Tele-Sales Services for Healthcare IT Startup
Call Center Services
$10,000 to $49,999
Jan. - Sep. 2018
4.5
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Callbox provided a team of impressive support people that worked with us on a routine basis."
Jan 29, 2021
Co-Founder & CEO, Twiage
John Hui
Verified
Other industries
New York City, New York
11-50 Employees
Online Review
Verified
Callbox provided tele-sales services for a healthcare IT startup.
Callbox was able to schedule 3-5 demos for the client weekly, which was great metrics in their respective industry. The team's management is supportive.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the Founder & CEO of a healthcare IT startup company.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Callbox?
We hired Callbox to provide tele-sales services.
What were your goals for this project?
The expectation was to launch tele-sales campaigns to schedule web sales demos for our sales executives.
SOLUTION
How did you select Callbox?
We evaluated a number of outsourced tele-sales providers. CallBox was one of them recommended by an industry peer. Its pricing structure seems to make the most sense.
Describe the project in detail.
CallBox provided tele-sales reps for my company to interview and select. It also provided management services and reports to help us monitor sales rep's productivities. It also provided sales leads and email marketing cammpaigns.
What was the team composition?
Two tele-sales reps One sales coordinator (included) One account manager (included)
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The sales reps were able to schedule 3-5 sales demos per week, which was pretty good for our industry.
How effective was the workflow between your team and theirs?
It has been a continous improvement in our workflow, which took us a couple of months to fully sync. Callbox's account management team was quite supportive.
What did you find most impressive about this company?
Callbox provided a team of impressive support people that worked with us on a routine basis. We were very involved in the sales rep selecting process.
Are there any areas for improvement?
As a client, we still need to be responsible for sales training to the reps to speed. The email campaigns can also be improved.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Systems Development for IoT GPS Tracking Service
IT Staff Augmentation
$10,000 to $49,999
Jan. 2016 - Sep. 2019
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“They do what they say they will, and they do it well.”
Aug 23, 2019
CEO, GPS Service
Anonymous
Verified
Other industries
Phoenix, Arizona
11-50 Employees
Online Review
Verified
Callbox provided development services, working on a series of cellular-based systems.
The team delivered what they were contracted to, producing excellent systems and allowing the company to execute their services. They managed the work well and always achieved good results.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I’m the CEO of a company offering Wi-Fi GPS fleet tracking.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Callbox?
We’re a small company, and we needed help with many cellular-based systems.
What were your goals for this project?
To increase our leads, and to have them buy and test our product.
SOLUTION
How did you select this vendor?
We’ve tried many different vendors over the past 30 years.
Describe the project in detail.
They developed several cellular-based systems.
What was the team composition?
We worked with one person.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
They’ve done a great job over the past few years.
How effective was the workflow between your team and theirs?
The team we have is awesome.
What did you find most impressive about this company?
They do what they say they will, and they do it well.
Are there any areas for improvement?
No.
RATINGS
5.0
"They're a great team."
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"I have twice already.
Lead Generation for Administration Department
Call Center Services
Less than $10,000
Jan. 2016 - Ongoing
4.5
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"They save us several hours per day."
Nov 2, 2017
Adminstration Department Owner
Anonymous
Other industries
Miami, Florida
1-10 Employees
Survey Response
OPPORTUNITY / CHALLENGE
Why does your firm need outbound services? Did you previously handle these needs in-house?
My needs are consistent, their services are just more efficient.
What was the volume of outbound calls your company was handling per day?
About 20 calls.
What challenge were you trying to address with the service provider?
To have better service.
SOLUTION
What was the scope of the service provider's involvement?
To perform reliable service.
Could you describe the service provider's pricing structure and how they billed you?
It is a monthly bill.
How did you come to work with this service provider?
Through a reference and after conducting an online search.
How would you assess the service provider's ability to conduct outbound sales calls, generate new business, and handle customer issues?
They are very effective.
How much time, in hours, does this service provider save you each month?
It saves us several hours per day.
How much money does this service provider save you each month?
I'm not sure.
RESULTS & FEEDBACK
What takeaways and measures of success can you share about working with this service provider?
They are very good and reliable.
What are the service provider's strengths?
They are efficient.
How can the service provider improve?
I do not know.
How long has your company been working with this service provider?
We've been working together for 1 year.
How much money do you spend annually with this service provider?
$1,000 to $4,999.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Telemarketing & Lead Generation for Advertising Company
Call Center Services
Less than $10,000
Dec. 2013 - Ongoing
4.5
Quality
4.0
Schedule
4.5
Cost
4.5
Willing to Refer
4.5
"[Their service] is really helpful."
Nov 2, 2017
Marketing Manager, Advertising Company
Anonymous
Advertising & marketing
San Diego, California
11-50 Employees
Survey Response
OPPORTUNITY / CHALLENGE
Why does your firm need outbound services? Did you previously handle these needs in-house?
Yes, we used to handle these needs in-house.
What was the volume of outbound calls your company was handling per day?
85 calls.
What challenge were you trying to address with the service provider?
To have help with our calls.
SOLUTION
What was the scope of the service provider's involvement?
They provide telemarketing and lead generation services.
Could you describe the service provider's pricing structure and how they billed you?
Their callbox is compatible with VHF [Very High Frequency] or UHF [Ultra High Frequency] channels. The monthly cost is $50.
How did you come to work with this service provider?
We found them on the internet.
How would you assess the service provider's ability to conduct outbound sales calls, generate new business, and handle customer issues?
They are great at recording whispers and real-time reporting. They also do online, TV, and radio ads.
How much time, in hours, does this service provider save you each month?
40 hours.
How much money does this service provider save you each month?
$50 per month.
RESULTS & FEEDBACK
What takeaways and measures of success can you share about working with this service provider?
It is really helpful for my house and company where I work.
What are the service provider's strengths?
Their strongest point is their infinity call tracking.
How can the service provider improve?
Nothing. Their service is perfect for me.
How long has your company been working with this service provider?
We started December 2013, and it's ongoing.
How much money do you spend annually with this service provider?
Less than $1,000.
RATINGS
4.5
Quality
4.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.5
NPS
Appointment Setting for Business Service
Call Center Services
Less than $10,000
Jan. 2014 - Ongoing
4.5
Quality
4.5
Schedule
4.5
Cost
4.5
Willing to Refer
4.5
"Their service is very on point and easy to use."
Nov 2, 2017
CEO, Business Service
Anonymous
Other industries
Tampa, Florida
51-200 Employees
Survey Response
OPPORTUNITY / CHALLENGE
Why does your firm need outbound services? Did you previously handle these needs in-house?
The amount of appointment setting is very overwhelming and we needed software to help us.
What was the volume of outbound calls your company was handling per day?
Over 200 calls.
What challenge were you trying to address with the service provider?
Our goals were to make appointment setting easier and more accurate.
SOLUTION
What was the scope of the service provider's involvement?
They provide us with more accurate appointment setting and the comfort of knowing that everything is being stored as it should with little to no error.
Could you describe the service provider's pricing structure and how they billed you?
We are billed quarterly.
How did you come to work with this service provider?
They came as a reference from another business owner who had nothing but great things to say about them.
How would you assess the service provider's ability to conduct outbound sales calls, generate new business, and handle customer issues?
Their service is very on point and easy to use.
How much time, in hours, does this service provider save you each month?
Around 30 hours each month.
How much money does this service provider save you each month?
Around $200.
RESULTS & FEEDBACK
What takeaways and measures of success can you share about working with this service provider?
It's all pros for me. I haven't encountered anything negative with this service.
What are the service provider's strengths?
The best part is knowing the program is working as it should.
How can the service provider improve?
They can improve on nothing at all. I'm very satisfied.
How long has your company been working with this service provider?
We began January 2014, and it's ongoing.
How much money do you spend annually with this service provider?
$5,000 to $9,999.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.5
NPS
Telemarketing Services for Transportation Company
Call Center Services
Less than $10,000
Oct. 2016 - Ongoing
5.0
Quality
4.5
Schedule
5.0
Cost
4.5
Willing to Refer
4.5
"Their service saves us money."
Nov 2, 2017
Senior IT Manager, Transportation Company
Anonymous
Other industries
Elk Grove Village, Illinois
501-1,000 Employees
Survey Response
OPPORTUNITY / CHALLENGE
Why does your firm need outbound services? Did you previously handle these needs in-house?
We have a many calls to take care of.
What was the volume of outbound calls your company was handling per day?
We have a high volume of calls.
What challenge were you trying to address with the service provider?
Our goals was for Callbox to receive calls.
SOLUTION
What was the scope of the service provider's involvement?
They provide telemarketing services.
Could you describe the service provider's pricing structure and how they billed you?
They bill us monthly.
How did you come to work with this service provider?
They were recommended by a friend.
How would you assess the service provider's ability to conduct outbound sales calls, generate new business, and handle customer issues?
They meet our expectations.
How much time, in hours, does this service provider save you each month?
I don't know the specific number of hours.
How much money does this service provider save you each month?
$100 every month.
RESULTS & FEEDBACK
What takeaways and measures of success can you share about working with this service provider?
Their service saves us money.
What are the service provider's strengths?
Their service is their best strength.
How can the service provider improve?
There is no need to improve.
How long has your company been working with this service provider?
We began October 2016, and it's ongoing.
How much money do you spend annually with this service provider?
$5,000 to $9,999.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.5
NPS
Appointment Scheduling for IT Company
Call Center Services
Less than $10,000
Jan. 2017 - Ongoing
4.0
Quality
4.0
Schedule
4.5
Cost
4.0
Willing to Refer
4.5
"They are a great solution to my company's needs."
Aug 16, 2017
IT Manager, Information Technology Company
Anonymous
Other industries
Salem, Oregon
5,001-10,000 Employees
Survey Response
OPPORTUNITY / CHALLENGE
Why does your firm need outbound services? Did you use to handle these needs in-house?
For when our employees need to follow-up with customers, in order to obtain information to update in our records.
How many outbound calls did your company handle every day?
About 300-500 outbound calls per day.
What challenge were you trying to address with the service provider?
To have more organized data with clearer classification methods - improving our administrative work.
SOLUTION
What was the scope of the service provider's involvement?
Classification concerning if the calls were handled on time, by which employee, and if the employee provided satisfactory service to the customer and if the customer answered properly.
Could you describe the service provider's pricing structure and how they billed you?
It was a package deal, according a price by number of calls handled.
How did you come to work with this service provider?
We found them through an online search.
How would you assess the service provider's abilities to conduct outbound sales calls, generate new business, and handle customer issues?
They answer quickly and overall they are a great solution to my company's needs.
How much time and money does this service provider save you each month?
I don't think I can provide exact numbers, but they do save us a lot of money and more importantly, a huge amount of administrative work.
RESULTS & FEEDBACK
What takeaways and measures of success can you share about working with this service provider?
The pros: they provide great service, are useful, and fall at a good price compared to other vendors. They are easy to do business with and the deals are credible. The cons: sometimes their data experiences failure, but that seldom happens.
What are the service provider's strengths?
The quality of their service, the time they save us, and the affordable prices they have.
What areas can the service provider improve?
Optimizing the time of their responses. Its not like its bad, but I think it could be a bit quicker.
How long has your company been working with this service provider?
We began January, 2017 and are ongoing.
How much money do you spend annually with this service provider?
Less than $1,000.
RATINGS
4.0
Quality
4.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.5
NPS
Appointment Setting for Consumer Products Company
Call Center Services
Less than $10,000
Jan. 2015 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They improved our revenue."
Aug 12, 2017
Senior Manager, Consumer Products Company
Anonymous
Other industries
Brockton, Massachusetts
5,001-10,000 Employees
Survey Response
OPPORTUNITY / CHALLENGE
Why does your firm need outbound services? Did you use to handle these needs in-house?
No, we didn't handle it in-house.
How many outbound calls did your company handle every day?
The volume was about 50%.
What challenge were you trying to address with the service provider?
We wanted to make our job more organized.
SOLUTION
What was the scope of the service provider's involvement?
They make our job of handling appointments easier.
Could you describe the service provider's pricing structure and how they billed you?
I believe it's a package deal.
How did you come to work with this service provider?
I found them using online research.
How would you assess the service provider's abilities to conduct outbound sales calls, generate new business, and handle customer issues?
It works great.
How much time and money does this service provider save you each month?
Perhaps $1,000.
RESULTS & FEEDBACK
What takeaways and measures of success can you share about working with this service provider?
They improved our revenue.
What are the service provider's strengths?
They are more organized.
What areas can the service provider improve?
There is nothing.
How long has your company been working with this service provider?
We have been with them for 2 years.
How much money do you spend annually with this service provider?
It's $1,000 to $4,999 per year.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 111-119 of
119 Reviews
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