Top Outbound Call Centers
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$1,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
See all 8 projectsStaff Outsourcing Solutions is a customer service and virtual assistance provider that offers tailored outsourcing solutions to enhance operational efficiency and customer satisfaction. With impressive communication and adaptability, 100% of reviewers praise their professional service and responsiveness, highlighting significant improvements in customer support operations and overall business growth. No areas for improvement were noted, indicating high client satisfaction and effective service delivery.
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$5,000+Undisclosed2 - 9Scottsdale, AZ
Services provided
See all 4 projectsCore Conversions is a lead generation and sales outreach management company known for its exceptional communication and project management skills. With a focus on delivering high ROI and consistent results, they have successfully secured new clients and revenue for their partners. Approximately 100% of reviewers highlighted their effective communication and culture fit, while none reported areas for improvement.
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UndisclosedUndisclosed50 - 249Spring, TX
Services provided
See all 4 projectsWestpark Communications is a call center and back office service provider known for its professional customer service and support solutions. They have been praised for their attention to detail, effective communication, and ability to enhance client revenue, with 75% of reviewers highlighting their excellent service quality. While consistent team performance is noted, some reviewers mention frequent agent turnover as an area for ongoing improvement.
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$1,000+$200 - $300 / hr2 - 9St. Augustine, FL
Services provided
See all 4 projectsAccountability Now is a business development and strategic coaching firm that excels in sales mentorship, leadership development, and marketing strategies. Feedback from their clients is overwhelmingly positive, with 100% of reviewers highlighting their team's exceptional guidance, relationship-focused approach, and dedication to client success. Notably, clients appreciate their timely delivery and ability to drive significant sales growth and operational efficiency.
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$1,000+< $25 / hr50 - 249Dhaka, Bangladesh
Services provided
See all 18 projectsASL BPO is a versatile outsourcing company offering services such as SEO, digital marketing, lead generation, customer support, and administrative assistance. Reviews highlight their professionalism, expertise, and adaptability, with 100% of reviewers praising their communication and project management skills. Clients report significant benefits, such as a 20% increase in customer satisfaction and a 15% reduction in operational costs.
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$250,000+< $25 / hr1,000 - 9,999Santa Clarita, CA
Services provided
See all 2 projectsTri Source International is a customer support services provider that specializes in handling inbound calls and emails for businesses. The company is praised for its high-quality service, with 100% of reviewers expressing satisfaction with their ongoing projects. Clients commend Tri Source International's effective communication and adaptability, with staff consistently meeting client needs and contributing to improved customer retention.
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$25,000+$25 - $49 / hr250 - 999Cincinnati, OH
Services provided
See all 8 projectsITCube Solutions Pvt. Ltd. is a versatile IT service provider specializing in custom software development, SharePoint services, and business process automation. The company has received overwhelmingly positive feedback, with clients frequently highlighting their commitment to quality and effective collaboration. Approximately 90% of reviewers commend their project management skills and technical expertise, while some suggest improvements in areas like graphical design and quality checking.
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$1,000+$150 - $199 / hr2 - 9Liberty Lake, WA
Services provided
See all 2 projectsRainierDigital is a digital marketing and integration agency specializing in HubSpot implementation and marketing strategies. They have received consistently positive feedback, with 100% of reviewers highlighting their responsiveness, timely delivery, and ability to integrate effectively with client teams. Clients are impressed by their knowledge, cultural fit, and value for cost.
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UndisclosedUndisclosed10 - 49
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See all 4 projectsConversational is a professional answering service and virtual receptionist company that provides bilingual call handling and customer support solutions. With a 100% positive client feedback rate, reviewers commend Conversational for their professionalism, reliability, and ability to project a large company image. Clients appreciate their seamless call management and personalized service, which aids in business scaling and efficient client interaction.
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UndisclosedUndisclosed1,000 - 9,999Fort Lauderdale, FL
Services provided
See all 1 projectsOutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.
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$5,000+$100 - $149 / hr10 - 49Kingston Upon Thames, England
Services provided
See all 4 projectsIncite is a marketing effectiveness consultancy specializing in lead generation and managing multi-channel outreach campaigns. Reviews indicate a high level of satisfaction, with 100% positive feedback praising their ability to understand client goals and deliver results beyond expectations. Noteworthy themes include their professional tenacity, ability to expand market reach, and maintaining excellent project management practices.
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$5,000+$50 - $99 / hr10 - 49Sofia, Bulgaria
Services provided
See all 15 projectsHypergen is a lead generation company specializing in cold email outreach and demand generation. The company consistently receives positive feedback, with 100% of reviewers praising their professionalism, responsiveness, and ability to deliver on promises. Themes across reviews include effective lead generation, impressive project management, and a collaborative approach, with clients reporting significant improvements in lead quality and conversion rates.
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$1,000+< $25 / hr50 - 249Cape Town, South Africa
Services provided
See all 3 projectsThe Agentsy BPO is a business process outsourcing company specializing in boosting membership growth, sales, and revenue for travel-related businesses. Their clients report impressive outcomes, such as a 300% initial membership increase and a 100% year-over-year bookings and revenue growth. With high satisfaction rates, clients highlight their exceptional service, cultural alignment, and consistent achievement of objectives.
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$5,000+$100 - $149 / hr10 - 49Raleigh, NC
Services provided
See all 13 projectsBOS Digital is a comprehensive digital marketing agency providing services such as social media management, SEO, content creation, and digital strategy optimization. Across diverse projects, they are praised for their organizational skills, effective communication, and attention to detail. Approximately 90% of reviewers highlight their professionalism and ability to deliver results. Clients particularly appreciate their client-centered approach and ability to align with company goals.
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$10,000+$25 - $49 / hr50 - 249Barcelona, Spain
Services provided
See all 11 projectsS2M-group is a B2B lead generation and account-based marketing company, known for its ability to generate high-quality leads and foster strong partnerships with its clients. Across multiple reviews, 100% of clients commend S2M-group for their proactive communication and strategic approach. With a team of 2-5 employees, they consistently deliver timely results and adapt strategies to meet evolving client needs, although some variability in monthly leads is noted.
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$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
See all 17 projectsCCIG Group is a comprehensive customer service outsourcing company specializing in multichannel support and customer interaction management. Across their reviews, 100% of clients commend CCIG Group for their flexibility, professionalism, and ability to adapt to evolving business needs. Approximately 90% highlight their effective project management and high-quality service delivery, while areas for improvement are typically minor and acknowledged as part of handling diverse inquiries.
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$1,000+$25 - $49 / hr250 - 999Ocala, FL
Services provided
See all 1 projectsAnsafone Contact Centers is a company specializing in call center services, proficient in handling both English and Spanish-speaking populations across the US. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their flexibility, skilled personnel, and ability to manage high call volumes effectively. Collaborators appreciate their responsiveness and strong project management, although clearer initial communication is advised for optimal outcomes.
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$1,000+$50 - $99 / hr2 - 9Los Angeles, CA
Services provided
See all 4 projectsThinkAlike Media is a lead generation and outbound marketing agency known for its tailored approach and effective use of automation, consistently delivering results on time. With 100% of reviews highlighting their strong cultural fit and alignment with client values, they have successfully fostered partnerships and improved client conversions, impressing clients with their hands-on, boutique service quality.
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$1,000+$150 - $199 / hr2 - 9Chicago, IL
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See all 6 projectsTreetop Growth Strategy is a multifaceted marketing agency specializing in sales strategies, digital marketing, and technical web development. Reviews indicate a high satisfaction rate among clients, with a notable emphasis on their effective lead generation and project management skills. Approximately 80% of reviewers highlight Treetop's flexibility and commitment to achieving client goals, with frequent praise for their expertise in HubSpot integrations and social media advertising.
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UndisclosedUndisclosed10 - 49Phoenix, AZ
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See all 6 projectsVeza Reception is a virtual receptionist service company specializing in professional call management and customer engagement for businesses. The reviews reveal a 100% satisfaction rate, highlighting their personalized service, excellent project management, and effective communication. Customers consistently commend their ability to enhance client interactions and improve business efficiency, with a notable increase in business metrics such as a 25% revenue growth for one client.
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$1,000+< $25 / hr250 - 999Varna, Bulgaria
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See all 20 projectsCustomer Umbrella is a versatile customer support and development service provider, offering services such as software development, customer support, and content moderation. The company is praised for its seamless integration, high-quality deliverables, and exceptional project management. Reviewers highlight a 100% positive feedback rate, often emphasizing their responsive communication, adept problem-solving skills, and alignment with company values. Customer Umbrella consistently exceeds expectations, fostering strong partnerships.
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$1,000+< $25 / hr50 - 249Sheridan, WY
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See all 9 projectsScalemill is a dedicated sales and lead generation company known for its effective sales development and appointment setting services. Across various projects, clients consistently report positive outcomes, with 100% target achievement in some cases and exceeding expectations in others. The company is praised for its adaptability, communication, and team synergy, although some reviews suggest improvements in advanced reporting and strategy creation. Overall, 85% of the feedback highlights impressive results and efficient workflow management.
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UndisclosedUndisclosed1,000 - 9,999Portland, OR
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See all 31 projectsAnswerConnect is a business process outsourcing company specializing in virtual receptionist and inbound call handling services. The reviews are overwhelmingly positive, with about 90% highlighting their reliable, organized, and professional service. Clients frequently commend their ability to manage high call volumes efficiently, which saves time and labor costs. There is a consistent theme of satisfaction with their customer service and adaptable scripting options.
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$5,000+$25 - $49 / hr250 - 999Montego Bay, Jamaica
Services provided
See all 3 projectsGenesis Support Solution LTD is a call center service provider recognized for its dedicated and hardworking team. Reviews highlight their ability to improve client operations through effective call and email support. Approximately 100% of the feedback is positive, emphasizing their proactive approach to enhancement and efficient communication, leading to client satisfaction and increased sales.
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$1,000+< $25 / hr10 - 49
Services provided
See all 1 projectsSeamless Virtual Assistant is a company specializing in administrative support services, including coordinating email messaging and setting up demo dates. The overall feedback is overwhelmingly positive, with 100% of reviewers highlighting their timely delivery, helpful personal interactions, and alignment with client values, resulting in successful project outcomes. Clients consistently express satisfaction with their professionalism and responsiveness.
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$1,000+< $25 / hr250 - 999Lagos, Nigeria
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See all 3 projectsDelonApps is a versatile company specializing in business process outsourcing and call center services, with additional expertise in mobile application development. Reviews indicate a strong emphasis on affordability, precision, and proactive project management, with 100% of reviewers highlighting customer satisfaction and seamless delivery. Unique strengths noted include affordability and alignment with client values, although enhanced after-sales support was suggested by one reviewer.
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$1,000+< $25 / hr50 - 249St. John's, Canada
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See all 3 projectsTelelink is a professional call center service provider based in Canada, offering 24/7 call handling for various sectors, including hospitality, mechanical services, and nonprofit organizations. The company receives overwhelmingly positive feedback, with 100% of reviewers highlighting their prompt, professional, and personable service. Clients appreciate Telelink's attentive account management and swift adaptation to client needs.
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$1,000+$25 - $49 / hr10 - 49Kyiv, Ukraine
Services provided
See all 3 projectsVDVOKH Digital Agency is a digital marketing and advertising company known for its strategic approach and creative solutions in social media management and targeted advertising. With 100% positive feedback, clients appreciate their timely, responsive service and ability to deliver substantial improvements in lead generation and cost efficiency, with one client noting a 30-35% reduction in cost per lead.
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$1,000+$50 - $99 / hr50 - 249
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See all 2 projectsOutboundmaster.com is a lead generation and appointment-setting company, praised for its excellent communication and project management skills. Clients report increased leads and successful meeting setups, with 100% positive feedback highlighting their responsiveness and value for cost.
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$5,000+$25 - $49 / hr10 - 49Berlin, Germany
Services provided
See all 9 projectsAcquireOne is a strategic consultancy specializing in B2B sales services, including Strategy, Outreach, and Closing. The company has consistently received positive feedback for its modular approach and ability to integrate seamlessly with existing processes, achieving a 40% increase in qualified leads within three months for one client. Reviewers commend AcquireOne’s professional project management and flexibility, although a few suggest more proactive updates during extended project phases.
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$1,000+< $25 / hr10 - 49Baltimore, MD
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See all 3 projectsRemSource is a professional back-office service provider specializing in phone support, email management, and medical billing. They are highly regarded for their customer care and efficiency, with reviews highlighting their ability to free up client time and increase productivity. Approximately 100% of reviewers noted their professionalism, while 67% mentioned improved workflow and communication. Consistency across operators was identified as an area for improvement by one reviewer.
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$5,000+$100 - $149 / hr10 - 49
Services provided
See all 2 projectsDarwinian Ventures is a specialized agency providing lead generation, revenue operations, and sales infrastructure development for early-stage B2B companies. The overall feedback is overwhelmingly positive, with 100% of reviewers highlighting their expertise, agility, and problem-solving abilities. Notably, 50% of clients commend their seamless communication and ability to integrate into existing workflows. Reviewers appreciate their proactive approach and strategic guidance in optimizing business outcomes.
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$1,000+< $25 / hr250 - 999Walnut, CA
Services provided
See all 1 projectsHelplama specializes in providing customer support services, including managing communication channels such as emails, live chat, phone, and social media inquiries. The overall feedback highlights their efficiency in improving response times and customer satisfaction, as well as their organized project management and impressive agent retention. The client noted no areas for improvement, indicating high satisfaction with Helplama's services.
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$1,000+$25 - $49 / hr250 - 999Petaling Jaya, Malaysia
Services provided
See all 2 projectsENVO BPO is a telemarketing and lead generation company specializing in database collection and sales support. Client feedback highlights their professionalism, adaptability, and expertise, with 100% of reviewers praising their service quality and dedication. Areas for improvement include reducing project initiation time, though overall satisfaction remains high.
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UndisclosedUndisclosed10 - 49Denver, CO
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See all 6 projectsRevenue Accelerator is a lead generation and sales outreach firm specializing in executing targeted email campaigns and generating qualified sales meetings. With 100% positive feedback, clients praise their adaptability, transparency, and effective project management. Approximately 60% of reviewers highlight their strong cultural and value alignment, while others commend their innovative reporting and ability to integrate seamlessly with client teams.
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$1,000+$300+ / hr2 - 9London, England
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See all 5 projectsScaled is a consultancy specializing in scaling businesses by providing strategic advisory, growth planning, and process optimization services. The company consistently receives positive feedback, with 100% of reviewers highlighting their expertise and impact on business growth. Clients commend Scaled for their impressive experience and effective project management, noting their ability to address complex challenges and deliver tailored solutions for scaling needs.
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UndisclosedUndisclosed250 - 999Cape Town, South Africa
Services provided
See all 2 projectsMANGO5 is a customer service and sales support company specializing in providing comprehensive support solutions for international clients. Feedback highlights their effective communication and reliability, with 100% of reviewers noting improved customer satisfaction and trust. Clients appreciate their investment in employee training, although some mention the slow hiring process as a minor drawback.
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$5,000+Undisclosed10 - 49
Services provided
See all 32 projectsRaises.com is a consulting firm specializing in capital raising and business acquisition strategies. The reviews are overwhelmingly positive, with 100% of clients commending their promptness and structured approach. Approximately 67% highlight Raises.com's effective communication and ability to align company values, while 50% specifically mention their success in securing letters of commitment. Overall, clients appreciate their cultural fit and tailored solutions.
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UndisclosedUndisclosed1,000 - 9,999Cincinnati, OH
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See all 1 projectsRDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.
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$1,000+< $25 / hr10 - 49
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See all 3 projectsSunlightsol Technologies is a web development company known for its exceptional expertise in creating WordPress and eCommerce solutions. With 100% positive feedback, clients consistently praise their innovative approach, responsive communication, and timely project delivery, highlighting their commitment to quality and tailored solutions across various project needs.
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$5,000+$50 - $99 / hr2 - 9Santa Monica, CA
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See all 3 projects310 Creative Inc. is a marketing agency specializing in HubSpot implementation, SEO, and lead generation. They have received mixed feedback, with 67% of reviews highlighting positive experiences, such as seamless workflow and impressive customer service. However, 33% noted issues with project management and communication, indicating room for improvement in these areas.
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$1,000+< $25 / hr250 - 999Jefferson City, MO
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See all 1 projectsGroupOne is a back-office service provider specializing in medical billing. According to reviews, the company enables clients to save significant time and resources, with 75% of work being offloaded and 20 man-hours saved monthly. Positive feedback highlights their ease of use, while some suggest improvements in reporting services.
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$1,000+$25 - $49 / hr2 - 9
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See all 5 projectsFypion Marketing is a lead generation agency specializing in B2B appointments and sales meetings. They have consistently received positive feedback, with 100% of reviewers praising their responsiveness, expertise, and alignment with client values. Clients appreciate their ability to deliver tangible results and their commitment to client satisfaction, noting their excellent project management and problem-solving skills.
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$5,000+< $25 / hr250 - 999Dhaka, Bangladesh
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See all 17 projectsSkyTech Solutions is a versatile business process outsourcing (BPO) company offering services such as customer support, telesales, digital marketing, order processing, and graphic design. Overall, 90% of reviews praise their proactive communication, adaptability, and quality service, with significant outcomes like a 40% sales increase and 95% reduction in order processing errors. However, some reviewers suggest improvements in detailed reporting and cost transparency.
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UndisclosedUndisclosed1,000 - 9,999Birkenhead , England
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See all 2 projectsThe Contact Company is a customer support and call center service provider known for delivering high-quality, scalable customer service. Their dedication to transparency and seamless project management has resulted in a customer satisfaction rate surpassing 80%. Approximately 100% of reviewers emphasize their positive company culture and commitment to client success.
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$1,000+< $25 / hr1,000 - 9,999Bristol, CT
Services provided
See all 10 projectsACC is a customer contact center company specializing in both inbound and outbound services, including customer service, technical support, and appointment setting. Reviews highlight their efficiency and quality of service, with approximately 70% noting quick response times and professionalism. While pricing is occasionally suggested as an area for improvement, 80% of reviews commend their reliable and effective services.
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$25,000+< $25 / hr50 - 249Lehi, UT
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See all 1 projectsBoomsourcing is a lead generation company that excels in improving client leads and sales. Reviews highlight a 120% improvement in lead generation and an 85% increase in sales, with 100% of reviewers noting effective communication and engagement. Positive feedback underscores their strong alignment with client values and goals.
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$5,000+$50 - $99 / hr10 - 49San Francisco, CA
Services provided
See all 2 projectsGreen Leads LLC is a lead generation company specializing in outbound cold calling and business development services. Across their reviews, clients emphasize their professionalism, effective communication, and success in generating high-quality leads. Approximately 90% of feedback highlights their ability to increase sales opportunities, while 80% commend their cooperative team management and understanding of client needs.
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$1,000+$25 - $49 / hr10 - 49
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See all 8 projectsQuality Contact Solutions is a telemarketing and call center service provider renowned for their professionalism and effectiveness in generating new business and enhancing customer relations. With overwhelmingly positive reviews, 100% of clients praised their reliability, responsiveness, and ability to save time and money, while 20% specifically highlighted improvements in revenue and business growth.
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$5,000+$100 - $149 / hr50 - 249Newton, MA
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See all 1 projectsDRolls & Associates is a consulting firm specializing in market acceleration and engagement with high-level decision-makers in healthcare and life sciences. The overall feedback is overwhelmingly positive, highlighting their effective communication, alignment with client values, and success in building a pipeline of over 100 qualified leads, with 100% of reviews noting their professionalism and strategic approach.
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List of the Top 15 Outbound Call Center Services
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$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
265% Outbound Voice Services -
$10,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
250% Outbound Voice Services -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
225% Outbound Voice Services -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
39.2/40.020/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Ability to deliver
38.6/40.020/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
265% Outbound Voice Services -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$1,000+< $25 / hr50 - 249London, England
Ability to deliver
37.9/40.020/20 Reviews10/10 Clients & Experience7.9/10 Market PresenceService focus
280% Outbound Voice Services -
$5,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
37.5/40.018.6/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
265% Outbound Voice Services -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.4/40.018.6/20 Reviews9.4/10 Clients & Experience9.3/10 Market PresenceService focus
110% Outbound Voice Services -
$1,000+$50 - $99 / hr10 - 49Olympia, WA
Ability to deliver
37/40.019.2/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
250% Outbound Voice Services -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
80% Outbound Voice Services20% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.7/40.018.2/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
180% Outbound Voice Services -
$1,000+$100 - $149 / hr10 - 49Horsham , England
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
310% Outbound Voice Services -
$1,000+Undisclosed1,000 - 9,999London, England
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
260% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
110% Outbound Voice Services -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
36.1/40.017/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
225% Outbound Voice Services -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
80% Outbound Voice Services20% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
35.6/40.018.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
150% Outbound Voice Services -
$1,000+Undisclosed10 - 49Langley, Canada
Ability to deliver
35.5/40.017.2/20 Reviews9.1/10 Clients & Experience9.2/10 Market PresenceService focus
240% Outbound Voice Services -
$1,000+< $25 / hr2 - 9Kyiv, Ukraine
Ability to deliver
35.4/40.016.8/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
240% Outbound Voice Services -
$5,000+$25 - $49 / hr2 - 9Kyiv, Ukraine
Ability to deliver
35.4/40.018.6/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
270% Outbound Voice Services -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
38.1/40.019.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
60% Outbound Voice Services40% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
225% Outbound Voice Services -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
35.3/40.017.8/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
220% Outbound Voice Services -
$5,000+$150 - $199 / hr10 - 49
Ability to deliver
35.1/40.016.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
300% Outbound Voice Services -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.1/40.015.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
180% Outbound Voice Services
Latest Outbound Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Outbound Call Center FAQs
Outbound call centers offer business operations-focused services, such as conducting outgoing calls to customers and prospects. These companies represent their clients and handle tasks such as outbound sales, customer notifications, and data collection.
Outbound call centers are dedicated to proactively making outgoing calls; whereas inbound call centers are more engaged with reactive call support. These vendors leverage different technologies such as predictive dialers, call recording and analytics systems, and scripting tools.
Essentially, outbound call centers play an essential role in guiding the business towards success. They are primarily responsible for contacting and engaging with potential customers and existing customers. They work hand in hand with different departments to ensure customer satisfaction and consistently generate new business.
The cost of hiring a dedicated outbound call center company depends widely on several factors, including agent expertise, call volume, and location. The different pricing models applied by different service providers also impact pricing – some companies offer per-agent-per-hour structure, per-minute pricing, and per-lead pricing.
The average call center projects reviewed on Clutch cost less than $10,000 or less than $25 per hour. Check out our detailed pricing guide to find out more: Call Center Pricing Guide
Selecting the right outbound call center company is crucial for success and getting optimal ROI from your investment. Here are some key factors to consider when evaluating potential service providers:
- Industry expertise and experience
- Compliance and data security
- Technology stack (the tools they use to conduct calls, track key metrics, and report data)
- Agent quality and language proficiency
- Scalability and customization (if they can tailor scripts, reporting formats, and adjust team size as you grow your business)
- Industry reputation and client testimonials
Clutch can help you learn more about potential outbound call center partners. Our collection of client ratings and reviews is designed to help you identify their strengths and weaknesses.
Not knowing what warning signs to watch out for when working with an outbound call center can cost you time, money, and a damaged reputation. Be mindful of these red flags when evaluating and partnering with a potential service provider:
- Lack of transparency in terms of pricing and service descriptions
- No industry experience, especially for businesses in the financial services and medical sectors
- Irregular or ineffective performance reporting
- No customization offered
- Record of data security lapses or poor data hygiene
Ignoring these red flags will just result in more headaches than wins. Knowing what to be wary of is part of hiring correctly.
Outbound call center companies cater to or focus on different industries. Some service providers are dedicated to specific markets such as medical and healthcare, while some can operate in different sectors such as travel and hospitality, real estate, and e-commerce and retail. Here are the common industries they serve and what solutions they typically offer:
- E-commerce and retail: upselling/cross-selling calls, customer feedback gathering, and abandoned cart recovery solutions
- Real estate: Cold calling for potential leads and appointment setting
- Travel and hospitality: Promotional outreach, loyalty program campaigns
- Healthcare and medical: Medical surveys, appointment reminders, and patient follow-ups
- Financial services: Lead generation, debt collection, and appointment setting
- Telecommunications: Upselling campaigns and customer retention programs
- Legal services: Appointment setting, litigation support outreach, and client intake follow-ups
- Technology and SaaS: User onboarding assistance, lead generation, and product demos
Finding the right team with in-depth experience and expertise in your market can help guide your project’s success.