Top Outbound Call Centers
4,728 Companies
List of the Top Outbound Call Center Services
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$10,000+Undisclosed10 - 49Dublin, Ireland
Services provided
40% Content Marketing40% Sales Outsourcing20% Direct MarketingSee all 34 projectsLeadable is a lead generation company known for innovative and creative approaches, such as tailored book campaigns, to enhance client engagement and pipeline creation. The company receives positive feedback for its responsiveness and project management, with approximately 90% of reviews highlighting these strengths. However, there is a notable instance of dissatisfaction regarding lead quality and ROI, indicating an area for improvement.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Leadable highlight a strong overall sentiment, emphasizing their innovative approach to lead generation. A notable instance involved a creative campaign featuring personalized 'books from the future,' which significantly improved engagement rates. Clients praised Leadable's responsiveness and project management, with timely delivery and open communication. While one reviewer noted an issue with duplicate outreach, Leadable's quick acknowledgment and resolution of the problem reflected their commitment to client satisfaction and adaptability.Was this helpful?
Industry Experience
Leadable has demonstrated expertise across Software, Consulting, Information Technology, and Advertising & Marketing industries. Clients praised their innovative approach, personalized outreach, and ability to generate quality leads, particularly in the IT and consulting sectors. Feedback indicates strong project management and responsiveness, contributing to improved brand awareness and measurable business outcomes. Overall, sentiment is positive, especially in sectors valuing tailored marketing strategies and a consultative sales approach.
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Software Consulting Information technology Consumer Products Advertising & marketing Engineering Financial services Business services Media IT ServicesWas this helpful?
Average Project Cost Breakdown
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The company's pricing is often noted as fitting clients' budgets while delivering good value for money. Clients have expressed satisfaction with the cost-effectiveness of their services, with comments highlighting the 'great culture fit' and 'high ratings' as deciding factors in their selection. However, one client reported a disappointing ROI despite a significant investment, suggesting variability in outcomes. Overall, sentiment leans positive, with many clients appreciating the personalized and innovative approach that justifies the cost.Was this helpful?
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$5,000+$50 - $99 / hr10 - 49Tallinn, Estonia
Services provided
40% Sales Outsourcing20% Corporate Training & Coaching15% Blockchain Marketing +2 services15% Public Relations10% Email MarketingSee all 4 projectsLialoom is a company specializing in sales process optimization and lead generation. Across various reviews, clients highlight Lialoom’s effective strategy development, tailored solutions, and attention to detail, with approximately 90% of reviews expressing satisfaction with their services. Clients commend their ability to significantly enhance sales performance and generate quality leads, while also noting their proactive project management and responsiveness.
Reviews mention Proactive
Clients have praised Lialoom for their proactive approach, noting their outstanding dedication and responsiveness to needs. One client highlighted that the team consistently supplied reports, which facilitated data-driven improvements. Additionally, their personalized and transparent approach, along with thorough business analysis, further exemplified their commitment. Overall, the sentiment regarding Lialoom's proactivity is highly positive, with clients expressing satisfaction with their engagement and effectiveness.-
Appointment Setting for Software Development Company
5.0 Mar 27, 2024The Lialoom team has demonstrated proactivity, outstanding dedication and responsiveness to our needs and requirements. They consistently supplied reports to facilitate data-driven improvements.
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Sales Training & Outsourcin for Advertising Network
5.0 Jan 19, 2025They deliver most items on time and are responsive to our needs, addressing requests and adjustments promptly. While there’s room for more frequent updates, their overall approach is organized and proactive, making collaboration smooth and effective.
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Industry Experience
Lialoom has demonstrated expertise across various industries, notably in Advertising & Marketing, Human Resources, and Information Technology. Clients praised their tailored sales strategies, lead generation solutions, and effective outreach campaigns. The overall sentiment is positive, with reviews highlighting improved sales performance, streamlined processes, and successful campaign execution. Organizations in these sectors seeking growth, enhanced operational efficiency, or lead generation would find Lialoom to be a suitable partner.
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Advertising & marketing Human Resources Information technologyWas this helpful?
More responsive than most other service providers
Get in TouchLialoom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr2 - 9London, England
Services provided
65% Sales Outsourcing20% Email Marketing10% Search Engine Optimization +1 service5% Content MarketingSee all 6 projectsCallpalooza is a lead generation and sales development company known for its effective B2B lead sourcing and outreach services. They have consistently received positive feedback, with over 90% of reviewers praising their timely communication and cultural alignment. Customers commend their project management and value for money, with particular emphasis on their ability to adapt strategies to meet client needs.
Reviews mention Communicative
Clients have consistently praised Callpalooza for their exceptional communication skills. One CEO highlighted the 'always fast communication' and the company's responsiveness, noting that they delivered on time and maintained pleasant interactions, even during weekends and evenings. This feedback underscores a strong overall sentiment of satisfaction regarding Callpalooza's communicative approach, contributing positively to the client experience.-
Lead Generation & Outbound Sales for Online Marketing Co
5.0 Nov 21, 2023Always fast communication - even on weekends and in the evening. Everything we discussed was always delivered on time and with very good quality. Very pleasant communication.
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Industry Experience
Callpalooza has demonstrated expertise across Consulting, Advertising & Marketing, and Software industries. Clients praised their lead generation and appointment-setting capabilities, particularly highlighting their cultural understanding and responsiveness. The overall sentiment is positive, with strengths noted in project management and communication. Particularly in Consulting, they excelled at building B2B connections, while in Advertising & Marketing, they effectively enhanced client sales strategies. Software clients appreciated their proactive approach in lead generation, making them a strong contender for projects across these sectors.
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Consulting Advertising & marketing SoftwareWas this helpful?
More responsive than most other service providers
Get in TouchCallpalooza is very responsive
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$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Services provided
50% Customer Service Outsourcing15% Call Center Services10% Back Office Outsourcing +3 services10% IT Managed Services10% IT Staff Augmentation5% Business ConsultingSee all 4 projectsEvateck is a customer support outsourcing company that excels in managing client communications and optimizing support processes across various channels such as live chat, email, and social media. Reviewers consistently praise their professionalism, efficiency, and personalized approach, with 100% noting improvements in response times and customer satisfaction, although some suggest enhancing tool access and expanding language services.
Reviews mention Proactive
Clients have highlighted Evateck's proactive problem-solving and adaptability as key strengths. One client noted their impressive customized approach and flexibility in addressing specific business needs, which significantly enhanced customer satisfaction. Additionally, their responsiveness and commitment to deadlines were commended, leading to measurable outcomes such as decreased response times and higher customer retention rates. Overall, the sentiment regarding Evateck's proactive engagement is highly positive, with clients expressing satisfaction with their tailored support strategies.-
Customer Support for Ammunition Manufacturing Company
5.0 Apr 6, 2024We are impressed by their customized approach, proactive problem-solving, flexibility, and adaptability. Evateck's project management approach is characterized by professionalism, responsiveness, and a commitment to meeting deadlines. From the outset, our collaboration with Evateck was aimed at improving our customer support strategy.
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Industry Experience
Evateck has demonstrated strong capabilities across various industries, including Advertising & Marketing, Dental, IT Services, and Manufacturing. Clients in these sectors have praised Evateck for their professionalism, effective communication, and ability to enhance customer support processes. The overall sentiment is positive, with notable successes in reducing response times and improving customer satisfaction. Their expertise and tailored strategies make them a suitable partner for businesses looking to optimize customer service in these industries.
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Advertising & marketing Dental IT Services ManufacturingWas this helpful?
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Evateck consistently receives positive feedback regarding their cost-effectiveness and overall value for money. Clients highlight that Evateck's pricing aligns well with their budgets while delivering exceptional service quality. For instance, one client noted, 'Good value for cost', and another emphasized that the 'pricing fit our budget.' Overall sentiment indicates that clients view Evateck as a valuable partner that enhances their operations while maintaining competitive pricing.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249
Services provided
20% Search Engine Optimization20% Web Development15% Email Marketing +3 services15% Graphic Design15% Sales Outsourcing15% UX/UI DesignSee all 1 projectsShopex Aagency is a social media marketing firm renowned for its innovative, data-driven strategies and exceptional project management. With a 100% positive feedback rate, clients highlight their attention to detail and creativity. Shopex Aagency’s efforts resulted in marked improvements, including a 40% increase in social media engagement and a 30% boost in online sales.
Industry Experience
Shopex has demonstrated significant expertise in the retail industry, particularly in fashion, by delivering impactful social media marketing strategies. Clients have reported a 40% increase in engagement and substantial sales growth, highlighting Shopex's strengths in innovative, data-driven solutions and responsive project management. Their ability to tailor strategies to client needs has fostered positive sentiment, indicating a strong fit for retail brands seeking enhanced visibility and engagement.
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RetailWas this helpful?
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Clients consistently highlight Shopex Aagency's competitive pricing and strong value for money. One client noted that their decision to select Shopex was largely influenced by their budget-friendly options and the good value received for the cost. Additionally, the agency's effective project management and tailored solutions contributed to measurable success, enhancing clients' brand visibility and engagement while maintaining a cost-effective approach.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
10% Back Office Outsourcing10% Business Consulting10% Call Center Services +7 services10% Customer Service Outsourcing10% Demand Generation Marketing10% Ecommerce Marketing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Sales OutsourcingSee all 8 projectsStaff Outsourcing Solutions is a customer service and virtual assistance provider that offers tailored outsourcing solutions to enhance operational efficiency and customer satisfaction. With impressive communication and adaptability, 100% of reviewers praise their professional service and responsiveness, highlighting significant improvements in customer support operations and overall business growth. No areas for improvement were noted, indicating high client satisfaction and effective service delivery.
Industry Experience
Staff Outsourcing Solutions has demonstrated expertise across various sectors, including eCommerce, Consumer Products, Retail, Transportation, and Information Technology. Feedback highlights their strengths in customer service, responsiveness, and effective project management. Clients in eCommerce and Consumer Products notably praised their ability to enhance customer satisfaction and service efficiency. Overall, sentiment is highly positive, suggesting they are especially well-suited for companies seeking reliable support in customer service and operations across these industries.
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eCommerce Consumer Products Retail Transportation Information technologyWas this helpful?
Average Project Cost Breakdown
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Clients consistently highlight Staff Outsourcing Solutions' competitive pricing and strong value for money. One client noted that their pricing fit their budget while delivering excellent service, stating it provided a 'good value for cost.' Another client emphasized that their investment led to improved customer satisfaction and operational efficiency, ultimately resulting in increased profits compared to their service costs. Overall, feedback indicates high satisfaction with the company's pricing relative to the quality of service provided.Was this helpful?
More responsive than most other service providers
Get in TouchStaff Outsourcing Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+Undisclosed2 - 9Scottsdale, AZ
Services provided
100% Sales OutsourcingSee all 4 projectsCore Conversions is a lead generation and sales outreach management company known for its exceptional communication and project management skills. With a focus on delivering high ROI and consistent results, they have successfully secured new clients and revenue for their partners. Approximately 100% of reviewers highlighted their effective communication and culture fit, while none reported areas for improvement.
Reviews mention Knowledgeable
Clients consistently highlight Core Conversions' extensive knowledge and expertise in their respective fields. One client noted, 'They are nice guys who know their stuff,' emphasizing their competence and professionalism. Additionally, their exceptional communication skills were commended, with quick responses to client needs. Overall, the sentiment regarding their knowledge is highly positive, showcasing their ability to effectively support client objectives and deliver measurable results.-
Cold Email Outreach for Digital Marketing Agency
5.0 Feb 14, 2024They are nice guys who know their stuff. They've been a pleasure to work with so far.
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Industry Experience
Core Conversions has demonstrated strong expertise in the Advertising & Marketing industry, focusing on lead generation and client acquisition. Clients report significant success, including the addition of multiple retainer clients and increased revenue. The team is praised for their effective communication, technical skills, and commitment to client satisfaction. Overall sentiment in this sector is highly positive, indicating that Core Conversions is well-suited for businesses seeking impactful marketing solutions.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
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Clients consistently highlight Core Conversions' competitive pricing and strong value for money. One CEO noted that their pricing 'fit our budget' and appreciated the 'good value for cost,' while another client emphasized the 'great culture fit' alongside affordability. The Director of Sales at Coast Digital echoed this sentiment, remarking on the effective outreach management provided for a reasonable price. Overall, clients express satisfaction with the financial investment relative to the results achieved.Was this helpful?
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UndisclosedUndisclosed50 - 249Spring, TX
Services provided
40% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service10% Sales OutsourcingSee all 4 projectsWestpark Communications is a call center and back office service provider known for its professional customer service and support solutions. They have been praised for their attention to detail, effective communication, and ability to enhance client revenue, with 75% of reviewers highlighting their excellent service quality. While consistent team performance is noted, some reviewers mention frequent agent turnover as an area for ongoing improvement.
Reviews mention Communicative
Clients have expressed high satisfaction with Westpark Communications' communication effectiveness. One client noted, "Their communication is great," highlighting the punctuality and responsiveness of their representative, Amy. They appreciated the company's ability to listen and address specific pain points during initial meetings. Additionally, the provision of monthly reports and weekly calls reinforces their commitment to transparent communication. However, concerns were raised regarding the training of new agents, which could impact consistency in customer interactions.-
Call Center Services for Air Purification Solution Company
5.0 Jul 7, 2020I think they’re great. We have a monthly report that they provide us. Amy and I have weekly phone calls. Amy is always on time. If she’s going to be late, she lets me know or we reschedule. Their communication is great.
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Industry Experience
Westpark Communications has demonstrated expertise across diverse industries, particularly in Consumer Products and Real Estate. Feedback highlights their strengths in customer service, effective communication, and innovative solutions. Clients in Consumer Products commend their ability to enhance operational efficiency and revenue, while those in Real Estate appreciate their professionalism and personalized service. Overall, the sentiment is positive, with strong recommendations for businesses seeking reliable call center and back office support.
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Consumer Products Real estateWas this helpful?
Average Project Cost Breakdown
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Clients have expressed satisfaction with Westpark Communications' pricing, describing it as reasonable compared to competitors. One client noted spending approximately $100,000 over several years while feeling the value received was significant, particularly in customer service performance. Another client highlighted an hourly billing structure that effectively saved them around $500 monthly, indicating a strong return on investment. Overall, the sentiment regarding cost and value for money is positive, with clients appreciating the balance of quality service and competitive pricing.Was this helpful?
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$1,000+$200 - $300 / hr2 - 9St. Augustine, FL
Services provided
55% Corporate Training & Coaching25% Business Consulting10% Sales Outsourcing +2 services5% CRM Consulting and SI5% Financial ConsultingSee all 4 projectsAccountability Now is a business development and strategic coaching firm that excels in sales mentorship, leadership development, and marketing strategies. Feedback from their clients is overwhelmingly positive, with 100% of reviewers highlighting their team's exceptional guidance, relationship-focused approach, and dedication to client success. Notably, clients appreciate their timely delivery and ability to drive significant sales growth and operational efficiency.
Reviews mention Knowledgeable
The feedback regarding Accountability Now highlights their extensive knowledge and expertise in coaching and mentorship. Clients have praised Don, the CEO, for his problem-solving skills and ability to deliver tailored solutions. One client noted that Accountability Now empowered their team and provided valuable insights to enhance their sales strategies. Another emphasized the knowledgeable coaches' role in achieving a 40% increase in sales year-over-year. Overall, the sentiment reflects strong satisfaction with their knowledgeable approach and effective support.-
Sales Consulting & Mktg Strategy for Design Consulting Co
5.0 Jan 2, 2024Accountability Now has empowered our leadership and sales team to step into new territories and roles, increasing our team's knowledge and helping us go the extra mile. The team is consistent and encouraging and helps us see things from an out-of-the-box perspective.
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Business Consulting & Marketing for Custom Software Dev Co
5.0 Dec 13, 2023Don is knowledgeable and always has a solution to your problems. He goes above and beyond to ensure our company is successful.
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Business Services for IT Company
5.0 Dec 12, 2023The knowledgeable coaches are impressive and unique about this company.
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Industry Experience
Accountability Now has garnered positive feedback across various industries, including software, design, and information technology. Clients from the software sector praised their strategic coaching and business development capabilities, noting significant sales growth. In design, they excelled in sales mentorship and marketing strategies, enhancing lead generation. The information technology sector highlighted their impact on B2B sales and team development. Overall, the sentiment is highly favorable, demonstrating Accountability Now's strengths in leadership, sales optimization, and tailored coaching across these industries.
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Software Design Information technologyWas this helpful?
Average Project Cost Breakdown
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Clients consistently express satisfaction with Accountability Now's cost-effectiveness and value for money. One CEO noted that the company provided 'good value for cost' and helped achieve significant sales growth. Another reviewer appreciated the pricing that fit their budget while aligning with company values. Overall, the sentiment is that Accountability Now delivers quality services that justify their pricing, with clients highlighting the importance of setting clear goals to maximize the investment.Was this helpful?
More responsive than most other service providers
Get in TouchAccountability Now is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Dhaka, Bangladesh
Services provided
35% Back Office Outsourcing25% Call Center Services20% Customer Service Outsourcing +2 services10% Search Engine Optimization10% Social Media MarketingSee all 18 projectsASL BPO is a versatile outsourcing company offering services such as SEO, digital marketing, lead generation, customer support, and administrative assistance. Reviews highlight their professionalism, expertise, and adaptability, with 100% of reviewers praising their communication and project management skills. Clients report significant benefits, such as a 20% increase in customer satisfaction and a 15% reduction in operational costs.
Reviews mention Accessible
Clients have expressed a highly positive sentiment regarding ASL BPO's accessibility. One client noted their responsiveness, stating, 'If I have any questions, they give me answers right away. They're always accessible despite the time difference.' This reflects a commitment to open communication and support. The smooth process and proactive engagement further enhance the perception of their accessibility, making them a reliable partner for ongoing projects.-
BPO Services for Preservation Service Company
5.0 Jun 17, 2021Great I have a direct phone number to the manager who I can call 24 hrs a day to get the work completed. They are a phone call away if we have any problems or concerns.
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Back Office Support for Property Preservation Company
5.0 Jun 4, 2019We usually use the phone to stay in touch and they've been very responsive. If I have any questions, they give me answers right away. They're always accessible despite the time difference.
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Industry Experience
ASL BPO has demonstrated significant expertise across various industries including Software, Consulting, Legal, Logistics, and Real Estate. Feedback highlights their strengths in SEO, customer support, and data processing, with consistent praise for professionalism and adaptability. Notably, their impact in the real estate sector is emphasized, showcasing improved operational efficiency and customer satisfaction. Overall, ASL BPO is well-regarded for providing tailored solutions that meet diverse client needs, making them a reliable choice for businesses in these fields.
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Software Consulting Legal Logistics & Supply Chain Real estate Other Industry Business servicesWas this helpful?
Average Project Cost Breakdown
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Clients consistently commend ASL BPO for their cost-effectiveness and value for money. One review highlighted their pricing as fitting within the client's budget while delivering high-quality customer support, resulting in a 15% reduction in operational costs. Another client praised ASL for being a great culture fit and providing good value for the cost. Overall, the sentiment reflects satisfaction with ASL BPO's pricing relative to the quality of service received.Was this helpful?
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$250,000+< $25 / hr1,000 - 9,999Santa Clarita, CA
Services provided
40% Customer Service Outsourcing30% Call Center Services15% Sales Outsourcing +2 services10% Back Office Outsourcing5% HR ConsultingSee all 2 projectsTri Source International is a customer support services provider that specializes in handling inbound calls and emails for businesses. The company is praised for its high-quality service, with 100% of reviewers expressing satisfaction with their ongoing projects. Clients commend Tri Source International's effective communication and adaptability, with staff consistently meeting client needs and contributing to improved customer retention.
Reviews mention Easy to work with
Clients consistently highlight Tri Source International's ease of collaboration and effective communication. One client noted their readiness to adapt to new demands and praised the direct accessibility to their project manager, Scott, which facilitated smooth operations. The ability to communicate through simple emails and the prompt responses to inquiries further underscores the company's commitment to being easy to work with, contributing positively to client satisfaction.-
Call Center & Customer Support for Financial Services Firm
5.0 Aug 12, 2022How easy they are to work with and how effective their communication is with our staff.
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Industry Experience
Tri Source International has demonstrated strong capabilities in the Consumer Products and Financial Services industries. Feedback highlights their effective communication, quality of support, and ability to alleviate burdens from in-house teams, leading to improved customer retention and satisfaction. Clients appreciate their adaptability and responsiveness, indicating a high overall sentiment towards their services. Organizations within these sectors seeking reliable, high-quality customer support would find Tri Source International a suitable partner.
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Consumer Products Financial servicesWas this helpful?
Average Project Cost Breakdown
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Clients have consistently praised Tri Source International for providing high-quality services at competitive pricing. One client highlighted that they offer the 'best of both worlds' in terms of quality and cost. Another noted that their partnership has led to improved customer retention and reduced disputes, which ultimately saves money. Overall, the sentiment reflects satisfaction with the value for money, indicating that clients feel confident in entrusting their operations to Tri Source International.Was this helpful?
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$25,000+$25 - $49 / hr250 - 999Cincinnati, OH
Services provided
15% Custom Software Development15% Web Development10% Application Management & Support +7 services10% Application Testing10% Call Center Services10% Enterprise App Modernization10% Mobile App Development10% Other Application Development5% HR Outsourcing5% RecruitingSee all 8 projectsITCube Solutions Pvt. Ltd. is a versatile IT service provider specializing in custom software development, SharePoint services, and business process automation. The company has received overwhelmingly positive feedback, with clients frequently highlighting their commitment to quality and effective collaboration. Approximately 90% of reviewers commend their project management skills and technical expertise, while some suggest improvements in areas like graphical design and quality checking.
Reviews mention Reliable
ITCube Solutions Pvt. Ltd. has received high praise for their reliability, with clients emphasizing their deep understanding of business needs and project goals. One client noted, 'From a reliability and trust perspective, it’s very high with them,' highlighting their proactive communication and project management. Additionally, the client appreciated the regular status updates and their commitment to meeting deadlines. Overall, the sentiment reflects a strong confidence in ITCube's consistent performance and dedication to client success.-
Web Development for Legal Company
5.0 Apr 25, 2017The reliability and stability of their work is very good. I have a couple people working on requirements, testing, and feedback on the new system. These people say that it’s so much easier when we work with ITCube, as they understand our business completely. From a reliability and trust perspective, it’s very high with them. They truly understand our business and the goal of every project before they start work, to ensure they’re aligned with us in achieving that goal.
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Industry Experience
ITCube Solutions Pvt. Ltd. has garnered positive feedback across various industries, including IT Services, Healthcare, Construction, Financial Services, Retail, and Legal. Their expertise in developing cloud-based applications, SharePoint solutions, and automation systems has been particularly noted. Clients commend ITCube for their commitment to quality, effective communication, and innovative problem-solving. Overall, sentiment reflects strong confidence in their capabilities, making them a suitable partner for projects requiring technological advancement and process optimization.
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Retail IT Services Healthcare Information technology Construction Financial services LegalWas this helpful?
Average Project Cost Breakdown
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Clients have expressed satisfaction with ITCube Solutions Pvt. Ltd.'s value for money, noting that their investment yields significant returns. For instance, a client from EnSight Technologies invested $22,000 and reported high satisfaction with the deliverables. Similarly, another client highlighted that their $160,000 contract was justified by the effective solutions provided. Overall, feedback indicates a strong sentiment towards ITCube's pricing relative to the quality and impact of their services.Was this helpful?
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$1,000+$150 - $199 / hr2 - 9Liberty Lake, WA
Services provided
20% CRM Consulting and SI20% Pay Per Click10% Account-Based Marketing +5 services10% Advertising10% Business Consulting10% Demand Generation Marketing10% Marketing Strategy10% Sales OutsourcingSee all 2 projectsRainierDigital is a digital marketing and integration agency specializing in HubSpot implementation and marketing strategies. They have received consistently positive feedback, with 100% of reviewers highlighting their responsiveness, timely delivery, and ability to integrate effectively with client teams. Clients are impressed by their knowledge, cultural fit, and value for cost.
Reviews mention Knowledgeable
Clients consistently commend RainierDigital for their extensive knowledge and expertise. One reviewer highlighted their 'impressive' team knowledge and responsiveness, particularly during the setup and integration of HubSpot with existing systems. This sentiment is echoed in the overall feedback, which indicates that RainierDigital's knowledgeable approach significantly contributed to the success of the projects, with clients appreciating their ability to meet objectives efficiently.-
HubSpot Integration & Configuration for Recruiting Firm
4.5 Feb 14, 2024I was impressed with the team's knowledge and responsiveness.
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Industry Experience
RainierDigital has demonstrated expertise across the Advertising & Marketing and Other Industries. Clients praised their responsiveness and ability to integrate seamlessly with teams, resulting in successful marketing campaigns and efficient project management. Positive feedback highlights the firm's proficiency in setting up and optimizing HubSpot for demand generation and ABM strategies. Overall sentiment is notably favorable, indicating that organizations seeking marketing automation and integration services would benefit from RainierDigital's strengths.
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Other Industry Advertising & marketingWas this helpful?
Average Project Cost Breakdown
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Clients have highlighted RainierDigital's competitive pricing and overall value for money. One client noted the 'pricing fit our budget' and emphasized 'good value for cost,' while another praised their responsiveness and timely delivery, stating they 'always deliver on time.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of services provided, leading to successful project outcomes without financial strain.Was this helpful?
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UndisclosedUndisclosed10 - 49
Services provided
80% Call Center Services20% Customer Service OutsourcingSee all 4 projectsConversational is a professional answering service and virtual receptionist company that provides bilingual call handling and customer support solutions. With a 100% positive client feedback rate, reviewers commend Conversational for their professionalism, reliability, and ability to project a large company image. Clients appreciate their seamless call management and personalized service, which aids in business scaling and efficient client interaction.
Reviews mention Patient
Clients have consistently praised Conversational for their polite and patient approach. One managing director highlighted their team's ability to provide a professional human voice, which enhances the company's image. Notably, they appreciated the system of leaving voice memos when unable to connect, reflecting their attentiveness. Overall, the sentiment surrounding patience is positive, with clients noting a seamless experience and no complaints regarding service quality.-
Answering Service for Consulting Company
5.0 Dec 3, 2021They’re a polite and patient team. In addition, they have a system where they leave voice memos for us whenever they can’t get in touch with us, which is a bonus for their service.
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Industry Experience
Conversational has demonstrated expertise in the IT Services and Consulting industries. Clients in IT Services commend their professionalism and efficiency in handling inbound calls, which significantly improved customer engagement and business scaling. Consulting clients appreciate the bilingual communication and enhanced professional image provided by Conversational's services. Overall, feedback indicates strong reliability and value, making Conversational a fitting choice for businesses seeking effective customer call management and professional representation.
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IT Services ConsultingWas this helpful?
Average Project Cost Breakdown
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Overall, clients express high satisfaction with Conversational's cost-effectiveness and value for money. One client noted that they scaled their business without excessive spending, while another appreciated the professional image provided for just $129 monthly. Additionally, a managing partner highlighted the exceptional value, stating they believe Conversational offers the best return on investment compared to competitors. The sentiment reflects that Conversational delivers reliable services that justify their pricing, making them a financially feasible option for various businesses.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Fort Lauderdale, FL
Services provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 1 projectsOutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.
Industry Experience
OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
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Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.Was this helpful?
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$5,000+$100 - $149 / hr10 - 49Kingston Upon Thames, England
Services provided
30% Sales Outsourcing20% Digital Strategy20% Marketing Strategy +3 services10% Business Consulting10% Content Marketing10% Email MarketingSee all 4 projectsIncite is a marketing effectiveness consultancy specializing in lead generation and managing multi-channel outreach campaigns. Reviews indicate a high level of satisfaction, with 100% positive feedback praising their ability to understand client goals and deliver results beyond expectations. Noteworthy themes include their professional tenacity, ability to expand market reach, and maintaining excellent project management practices.
Reviews mention Well-organized projects
Clients have consistently praised incite for their well-organized project management and execution. One client noted, "The execution was three times what we expected!" Another remarked on the effectiveness of their weekly catch-ups and communication portal, stating, "The information exchange is really good." Overall, feedback indicates a strong sentiment towards incite's ability to understand client goals and deliver structured, impactful solutions.-
Lead Generation & Consulting for Brand Language Agency
5.0 Feb 17, 2021We have a portal we utilize for communication and project management. It’s a great way to ask quick questions as well as answer the questions they have for us. Our teams have a weekly catch-up to make sure we’re aware of status, giving feedback, and planning ahead. The information exchange is really good.
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Industry Experience
Incite has garnered positive feedback across multiple industries, notably Consulting, Advertising & Marketing, and Design. Clients commend their expertise in lead generation, ability to drive business development, and effective outreach strategies. In the Consulting industry, they significantly expanded networks, while in Advertising & Marketing, they enhanced client acquisition and sales processes. Design agencies praised Incite for managing complex outreach, demonstrating a strong understanding of market positioning. Overall, Incite's strengths lie in their adaptability, collaborative approach, and impactful results tailored to each sector.
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Consulting Advertising & marketing DesignWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive incite as providing strong value for money, with feedback highlighting significant returns on investment. One client noted a tripling of their international network, while another emphasized the positive impact on lead generation, stating, "Overall, their work has been very positive for our business." Despite investments reaching up to £500,000, clients feel that incite's services justify the costs, with one remarking on their confidence in a month-to-month engagement model, reflecting the agency’s commitment to delivering results.Was this helpful?
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$5,000+$50 - $99 / hr10 - 49Sofia, Bulgaria
Services provided
50% Sales Outsourcing25% CRM Consulting and SI15% Conversion Optimization +1 service10% Email MarketingSee all 15 projectsHypergen is a lead generation company specializing in cold email outreach and demand generation. The company consistently receives positive feedback, with 100% of reviewers praising their professionalism, responsiveness, and ability to deliver on promises. Themes across reviews include effective lead generation, impressive project management, and a collaborative approach, with clients reporting significant improvements in lead quality and conversion rates.
Reviews mention Proactive
Clients consistently commend Hypergen for their proactive approach to project management and lead generation. One reviewer noted their account manager's responsiveness and ability to optimize campaigns based on feedback. Another highlighted the team's creativity and proactive suggestions for new campaigns, emphasizing their overall professionalism and seamless integration. The sentiment surrounding Hypergen's proactive nature is overwhelmingly positive, with no significant areas for improvement identified by clients.-
Lead Generation for Tech Company
5.0 Oct 13, 2023Our account manager is very responsive and proactive about optimizing our campaigns and leads. Organization and ability to pivot based on feedback or demand are impressive. They're very organized, responsive, and straightforward.
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Email Marketing for SaaS Company
5.0 Mar 26, 2023They are very responsive, proactive, creative and professional. Their reporting is easy to understand and they are responsive and proactive with new campaign ideas. Working with the team has been a real pleasure.
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Industry Experience
Hypergen has demonstrated expertise across several industries, notably Advertising & Marketing, Chemicals & Biotechnology, IT Services, Software, Real Estate, and Design. Clients praised their ability to generate qualified leads, effective cold email campaigns, and outstanding project management. Feedback highlights their professionalism, creativity, and responsiveness, with strong results in lead generation and sales. Overall, Hypergen is well-suited for businesses seeking impactful marketing strategies in these sectors.
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Advertising & marketing Chemicals & Biotechnology IT Services Software Design Business services Real estate Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hypergen for their excellent value for money, highlighting the cost-effectiveness of their services. One client noted that Hypergen's pricing fit their budget while delivering significant results, including a 5x ROI. Another client emphasized the 'good value for cost' and the professional execution that exceeded expectations, resulting in over 300 qualified leads. Overall, sentiment is overwhelmingly positive, with many clients expressing satisfaction with the financial return relative to their investment.Was this helpful?
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$1,000+< $25 / hr50 - 249Cape Town, South Africa
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Call Center Services +1 service20% Finance & Accounting Outsourcing (FAO)See all 3 projectsThe Agentsy BPO is a business process outsourcing company specializing in boosting membership growth, sales, and revenue for travel-related businesses. Their clients report impressive outcomes, such as a 300% initial membership increase and a 100% year-over-year bookings and revenue growth. With high satisfaction rates, clients highlight their exceptional service, cultural alignment, and consistent achievement of objectives.
Reviews mention Detail-oriented
Clients have consistently praised The Agentsy BPO for their detail-oriented approach, highlighting their attention to detail and open communication. One client noted their 'high quality of service' and the ability to 'go over and above' in delivering results. This meticulousness has contributed to significant achievements, including a 100% year-over-year growth in bookings and revenue. Overall, the sentiment reflects strong satisfaction with their thoroughness and commitment to client objectives.-
BPO for Online Travel Agency
5.0 May 1, 2023It's culture, attention detail, open and transparent communication, high quality of service and constantly achieving the goals we had set-out.
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Industry Experience
The Agentsy BPO has demonstrated significant expertise in the Hospitality & Leisure industry, particularly with travel agencies. Clients have reported exceptional results, such as 300% membership growth and 100% YOY revenue increases. Strengths include their ability to provide multilingual support, reduce overhead costs, and enhance customer retention. Overall sentiment is highly positive, indicating a strong cultural fit and commitment to client objectives, making them an ideal partner for companies in the travel sector seeking growth and operational efficiency.
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Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend The Agentsy BPO for providing excellent value for money, often citing their competitive pricing as a key factor in their selection. One client noted the 'good value for cost' while another highlighted the ability to decrease overhead costs significantly. Overall sentiment reflects high satisfaction with the financial outcomes achieved through their partnership, with clients reporting substantial revenue growth and effective cost management.Was this helpful?
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$5,000+$100 - $149 / hr10 - 49Raleigh, NC
Services provided
20% Social Media Marketing10% Advertising10% Content Marketing +6 services10% Conversion Optimization10% Digital Strategy10% E-Commerce Development10% Email Marketing10% Sales Outsourcing10% Web DevelopmentSee all 13 projectsBOS Digital is a comprehensive digital marketing agency providing services such as social media management, SEO, content creation, and digital strategy optimization. Across diverse projects, they are praised for their organizational skills, effective communication, and attention to detail. Approximately 90% of reviewers highlight their professionalism and ability to deliver results. Clients particularly appreciate their client-centered approach and ability to align with company goals.
Reviews mention Detail-oriented
Clients consistently praise BOS Digital for their detail-oriented approach, noting their exceptional attention to detail and communication skills. One client highlighted that BOS 'pays attention to details, are excellent listeners, and always get it right.' Another stated their 'attention to detail and technical knowledge' were instrumental in resolving complex advertising issues. Overall, the sentiment around BOS Digital reflects a strong appreciation for their meticulousness and client-centered service.-
Digital Marketing for Health Monitoring Company
5.0 Aug 30, 2022They pay attention to details, are excellent listeners, and always get it right. They are extremely client-centered and possess strong communication skills.
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Facebook Ads & Digital Marketing Support for Art Company
5.0 Sep 29, 2021BOS has been awesome in terms of communication, attention to detail, and technical knowledge. Moreover, our Facebook ads problem is also something new to them. However, thanks to their attention to detail and knowledge of Facebook, they’ve accomplished the project in a timely manner.
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Industry Experience
BOS Digital has demonstrated expertise across various industries, including Legal, Healthcare, Construction, Real Estate, Education, Arts & Entertainment, and Consulting. Feedback is overwhelmingly positive, highlighting their strengths in digital marketing management, social media strategy, and brand optimization. Clients consistently commend their professionalism, attention to detail, and effective communication. This positions BOS Digital as a strong candidate for organizations seeking digital transformation in these sectors.
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Legal Construction Healthcare Real estate Arts, entertainment & music Education Consulting Chemicals & Biotechnology Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
BOS Digital is frequently praised for its cost-effectiveness and value for money. Clients report satisfaction with transparent pricing and tailored service packages to fit budgets, as noted by a franchise director who remarked they offered the best pricing compared to competitors. A family law firm highlighted their impressive organization and efficiency, indicating that they delivered exceptional results without complaints. Overall, clients feel that BOS Digital consistently over-delivers, making their services a worthwhile investment.Was this helpful?
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$10,000+$25 - $49 / hr50 - 249Barcelona, Spain
Services provided
65% Sales Outsourcing25% Marketing Strategy10% Other MarketingSee all 11 projectsS2M-group is a B2B lead generation and account-based marketing company, known for its ability to generate high-quality leads and foster strong partnerships with its clients. Across multiple reviews, 100% of clients commend S2M-group for their proactive communication and strategic approach. With a team of 2-5 employees, they consistently deliver timely results and adapt strategies to meet evolving client needs, although some variability in monthly leads is noted.
Reviews mention Communicative
Clients have consistently praised S2M-group for their effective communication throughout the project lifecycle. One client noted that S2M maintained 'open and consistent communication' via weekly reports and biweekly alignment calls, promptly addressing any concerns. Another client highlighted that S2M was 'good at communicating' and provided timely feedback, which facilitated proactive problem-solving. Overall, the sentiment reflects a strong appreciation for S2M's communicative approach, contributing positively to project success.-
Lead Generation for Software Company
5.0 May 22, 2023S2M's project management was effective, and they consistently communicated with us through bi-weekly alignment calls, weekly reports, and emails to ensure transparency throughout the project. Additionally, S2M was able to deliver items on time and responded promptly to any needs or concerns raised by our company. S2M impressed us by tailoring their lead generation approach to our needs and target audience, using customized data-driven methods.
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Lead Generation for Telecommunications Company
5.0 Mar 29, 2023Have a good communication with them through email and call, timely response and reposts. Will proactively discover new accounts that can be expanded and shared with us. Example: If encountering difficulties in the project, S2M will proactively seek solutions and provide us with timely feedback through email and calls. They will provide very useful market intelligence.
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Industry Experience
S2M-group has demonstrated strong expertise in industries including Media, Food & Beverages, Software, IT Services, and Telecommunications. Clients commend their lead generation capabilities, high-quality qualification processes, and proactive communication. Overall sentiment is positive, particularly in the Software and IT Services sectors, where they have significantly contributed to client growth and market awareness. Potential clients in these industries can expect tailored, results-driven partnership.
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Media Food & Beverages Software IT Services Other Industry TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted S2M-group's strong value for money, noting their effective lead generation services and high-quality results. One client emphasized that S2M provided 'good value for cost,' while another remarked on their 'great culture fit' and alignment with client values. Overall, feedback reflects satisfaction with the pricing structure, suggesting that S2M-group delivers significant returns on investment through proactive engagement and tailored strategies.Was this helpful?
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$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingSee all 19 projectsCCIG Group is a customer service and call center provider known for its high-quality, comprehensive service solutions across various industries. The company consistently receives positive feedback, with projects achieving targets such as a 95% quality rating for E.ON Polska and a 9.1/10 customer satisfaction score. Clients frequently praise their professionalism, adaptability, and operational efficiency, with approximately 100% of reviews highlighting their flexibility and commitment to quality.
Reviews mention Exceptional results
Clients have consistently praised CCIG Group for delivering exceptional results in customer service management. One client highlighted the company's ability to adapt to seasonal fluctuations, ensuring timely responses and high customer satisfaction scores. Another noted the team's strong communication and commitment to implementing effective solutions, which significantly improved customer engagement. Overall, the sentiment reflects a high level of satisfaction with CCIG's services, emphasizing their dedication to quality and efficiency.-
Customer Service Outsourcing for Retail Company
4.5 Sep 11, 2025The CCIG Group team provides customer service on behalf of the company and supports end clients using its products. Daily operations are supervised by team managers and a dedicated trainer who monitors performance and ensures continuous quality improvement. CCIG Group consistently adapts to these fluctuations, ensuring timely delivery, and a focus on both service quality and building positive customer relationships.
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Industry Experience
CCIG Group excels across various industries, notably in Energy & Natural Resources, Retail, eCommerce, Telecommunications, Medical, and Automotive sectors. Reviews highlight their strengths in providing comprehensive customer service, effective complaint handling, and operational flexibility. The sentiment is overwhelmingly positive, with notable expertise in managing high volumes of inquiries and maintaining high customer satisfaction scores. Clients in fast-paced environments, such as retail and telecommunications, particularly value their responsiveness and adaptability, making CCIG Group a strong fit for businesses seeking reliable customer support.
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eCommerce Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Medical Retail Energy & natural resources Beauty & CosmeticsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express a positive sentiment regarding CCIG Group's cost and value for money, frequently noting that their pricing aligns well with budgets while delivering high-quality services. For instance, multiple clients highlighted that the company's offerings fit their financial constraints and provided excellent value, with one client specifically stating, 'Good value for cost.' This consistent feedback underscores the company's reputation for affordability and effective service delivery.Was this helpful?
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$5,000+$100 - $149 / hr50 - 249Newton, MA
Services provided
50% Business Consulting50% Sales OutsourcingSee all 4 projectsDRolls & Associates is a strategic outreach and sales support company that excels in crafting and executing international outreach campaigns, sales processes, and market entry strategies. The overall feedback from clients is overwhelmingly positive, with 100% of reviewers praising their professionalism, efficiency, and ability to align with company values. Their work consistently delivers impactful results, such as securing high-level meetings and expanding market presence.
Reviews mention Great project management
Clients have consistently praised DRolls & Associates for their excellent project management capabilities. One CEO highlighted their timely and efficient communication through virtual meetings, which facilitated smooth collaboration. The team's motivation and strategic effectiveness were also noted as impressive aspects of their service. Overall, the sentiment is highly positive, with clients expressing satisfaction and confidence in their project management throughout the engagement.-
Sales Outsourcing for Digital Mktg & Lead Gen Agency
5.0 Nov 18, 2025DRolls & Associates’ project management is excellent. They’re timely and very efficient. We communicate via virtual meetings.
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Industry Experience
DRolls & Associates demonstrates strong expertise in the Advertising & Marketing and Healthcare industries. Clients from advertising praise their effective lead closing strategies and project management, highlighting their proactive approach and alignment with company values. In healthcare, they excelled in market engagement, securing high-level meetings and building a targeted prospect pipeline. Overall, feedback indicates a high level of satisfaction and reliability in delivering measurable results across these sectors.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised DRolls & Associates for their excellent value for money and alignment with budgetary needs. One client noted that their pricing fit well within their budget while delivering good value, highlighting their proactive approach and investment in results. Overall sentiment reflects satisfaction with the cost-effectiveness of services, with clients feeling that the outcomes justified their investment, as evidenced by successful lead generation and appointment bookings.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Ocala, FL
Services provided
60% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 1 projectsAnsafone Contact Centers is a company specializing in call center services, proficient in handling both English and Spanish-speaking populations across the US. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their flexibility, skilled personnel, and ability to manage high call volumes effectively. Collaborators appreciate their responsiveness and strong project management, although clearer initial communication is advised for optimal outcomes.
Industry Experience
Ansafone Contact Centers has demonstrated strong expertise in the Government sector, particularly in emergency response scenarios, such as supporting FEMA's hurricane relief efforts. Clients praise their responsiveness, flexibility, and skilled personnel, highlighting their capacity to manage high call volumes effectively. Overall sentiment is highly positive, with clients noting their ability to adapt to changing requirements and maintain clear communication, making them a suitable choice for government-related projects.
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GovernmentWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients generally perceive Ansafone Contact Centers as offering good value for money, particularly in high-pressure situations. One client noted their investment exceeded $1,000,000 but highlighted the exceptional quality of service and responsiveness from the team. Their flexibility and ability to manage high call volumes were particularly praised. Overall, the sentiment reflects satisfaction with both the cost and the quality of the services provided, despite suggestions for improved initial communications.Was this helpful?
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$1,000+$50 - $99 / hr2 - 9Los Angeles, CA
Services provided
30% Email Marketing25% Demand Generation Marketing15% Marketing Strategy +2 services15% Public Relations15% Sales OutsourcingSee all 4 projectsThinkAlike Media is a lead generation and outbound marketing agency known for its tailored approach and effective use of automation, consistently delivering results on time. With 100% of reviews highlighting their strong cultural fit and alignment with client values, they have successfully fostered partnerships and improved client conversions, impressing clients with their hands-on, boutique service quality.
Reviews mention High-quality work
Clients consistently commend ThinkAlike Media for delivering high-quality work that meets their project goals. One client highlighted the 'hands-on boutique quality' of the services, while another noted the 'seamless blend of precision and automation' in their lead generation efforts. Both reviews emphasized timely delivery and responsive communication, reinforcing an overall sentiment of satisfaction and effectiveness in achieving measurable outcomes.-
Lead Generation & Marketing for Animated Video Studio
5.0 Aug 19, 2024I appreciated the hands-on boutique quality of the work and the staff's collective experience.
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Industry Experience
ThinkAlike Media has demonstrated expertise across the Medical, Motion Pictures & Film, and Advertising & Marketing industries. Clients commend their patient acquisition strategies in healthcare, effective lead generation for educational platforms, and streamlined B2B processes in marketing. Overall sentiment is highly positive, highlighting their cultural alignment, timely delivery, and a blend of automation with a personal touch, making them a strong fit for clients in these sectors.
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Medical Motion Pictures & Film Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise ThinkAlike Media for delivering strong value relative to their pricing. One client noted they chose the company specifically for its 'good value for cost,' while another highlighted that their pricing 'fit our budget.' Overall, feedback reflects satisfaction with the results achieved, indicating that the cost aligns well with the outcomes delivered, reinforcing a positive perception of the company's cost-effectiveness.Was this helpful?
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$1,000+< $25 / hr250 - 999Varna, Bulgaria
Services provided
20% Back Office Outsourcing20% IT Managed Services20% Staffing +4 services15% Customer Service Outsourcing10% Call Center Services10% IT Staff Augmentation5% RecruitingSee all 20 projectsCustomer Umbrella is a versatile customer support and development service provider, offering services such as software development, customer support, and content moderation. The company is praised for its seamless integration, high-quality deliverables, and exceptional project management. Reviewers highlight a 100% positive feedback rate, often emphasizing their responsive communication, adept problem-solving skills, and alignment with company values. Customer Umbrella consistently exceeds expectations, fostering strong partnerships.
Reviews mention Personable
Client feedback highlights a strong sentiment of personability at Customer Umbrella, with one client noting their 'very friendly' demeanor. The ease of communication and rapport building with the team contributed to a successful partnership, transforming a trial project into a permanent service. Additionally, the company's ability to quickly find new operators was appreciated, further emphasizing their approachable and responsive nature.-
Customer Support Outsourcing for Game Development Company
5.0 Aug 23, 2023Their project management was spot-on. Always on time, and when we had new requests or changes, they were all ears, adapting their strategy to match our game releases. What really stands out about Customer Umbrella is how well they understand the gaming world. Their agents spoke our players' language, creating a special connection that boosted loyalty.
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Industry Experience
Customer Umbrella demonstrates significant expertise across various industries, including Software, Gambling, Design, Manufacturing, Gaming, Retail, Healthcare, and Utilities. Their strengths lie in enhancing operational efficiency, customer support, and seamless integration with client teams. Reviews reflect a positive sentiment regarding their adaptability, responsiveness, and commitment to exceptional service. Clients in the Gaming and Healthcare sectors particularly commend their tailored solutions and proactive communication, making them a strong fit for businesses seeking reliable support in customer-centric environments.
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Software Gambling Design Manufacturing Gaming Retail Healthcare UtilitiesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Customer Umbrella consistently highlights their strong value for money, with many noting that their pricing aligns well with budget expectations. One client emphasized that Customer Umbrella’s pricing fit their budget while delivering high-quality service, stating they experienced a significant boost in customer satisfaction and operational efficiency. Overall sentiment indicates that clients appreciate the balance of cost and quality, with several reviews mentioning the impressive results achieved without exceeding budgets.Was this helpful?
More responsive than most other service providers
Get in TouchCustomer Umbrella is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Sheridan, WY
Services provided
50% Sales Outsourcing30% Call Center Services20% Customer Service OutsourcingSee all 9 projectsScalemill is a dedicated sales and lead generation company known for its effective sales development and appointment setting services. Across various projects, clients consistently report positive outcomes, with 100% target achievement in some cases and exceeding expectations in others. The company is praised for its adaptability, communication, and team synergy, although some reviews suggest improvements in advanced reporting and strategy creation. Overall, 85% of the feedback highlights impressive results and efficient workflow management.
Reviews mention Proactive
Clients consistently highlight ScaleMill's proactive approach, noting their initiative in creating templates and addressing issues swiftly. One client praised their support and the team's ability to adapt quickly, which led to improved outcomes. Another emphasized their seamless integration and communication, indicating that ScaleMill often exceeded expectations. Overall, the sentiment reflects strong appreciation for ScaleMill's proactive engagement, although some feedback suggests a need for quicker communication regarding bug issues.-
Call Center Customer Support for Apparel Company
4.5 Jun 14, 2019ScaleMill is always super supportive, and they take the initiative to do things themselves. For example, when we were missing templates, they offered to create some and we reviewed them, which saved us a lot of time. Internal communication is easy, reliable, and friendly.
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Read All ReviewsWhat Clients Have Said
Clients generally perceive Scalemill as offering good value for money, with multiple reviews highlighting their competitive pricing and effective service delivery. For instance, one client noted that Scalemill's pricing fit their budget while providing great value, leading to 100% achievement of targets. Another client emphasized their impressive results, stating that Scalemill exceeded expectations and delivered higher conversion rates than anticipated, showcasing the company's cost-effectiveness and commitment to quality.Was this helpful?
More responsive than most other service providers
Get in TouchScalemill is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Portland, OR
Services provided
70% Call Center Services30% Sales OutsourcingSee all 31 projectsAnswerConnect is a business process outsourcing company specializing in virtual receptionist and inbound call handling services. The reviews are overwhelmingly positive, with about 90% highlighting their reliable, organized, and professional service. Clients frequently commend their ability to manage high call volumes efficiently, which saves time and labor costs. There is a consistent theme of satisfaction with their customer service and adaptable scripting options.
Reviews mention Customized support
Clients express high satisfaction with AnswerConnect's customized support, noting the personalized approach in handling calls. One client highlighted the effective collaboration in creating a tailored script, which significantly enhanced their customer service reputation. Additionally, the responsiveness and organization of the team were praised, with clients appreciating the ease of communication for any needs. Overall, the sentiment reflects a strong endorsement of AnswerConnect's ability to deliver customized, effective solutions.-
Answering Service for Tech Company
5.0 Mar 8, 2021We’ve received a few reviews that have commented on how strong our customer service is. AnswerConnect has a lot to do with that because they deal directly with callers. They offer a very personalized and custom solution.
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Industry Experience
AnswerConnect has received positive feedback across multiple industries, including Retail, Legal, Manufacturing, Arts & Entertainment, Information Technology, Healthcare, Transportation, and Consumer Products. Clients commend their effective call handling, personalized customer service, and ability to manage large call volumes, which enhances productivity and customer satisfaction. Overall, the sentiment is highly favorable, particularly in sectors like Healthcare and Manufacturing, where reliable, efficient communication is crucial.
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Retail Legal Manufacturing Arts, entertainment & music Information technology Other Industry Transportation Healthcare Real estate Consumer Products Business services Financial services Telecommunications Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on AnswerConnect indicates a strong sentiment regarding its cost-effectiveness and value for money. Many reviewers highlighted that the services provided have led to significant savings, with one client noting a monthly saving of $4,000 to $5,000. Others mentioned that the pricing is reasonable, with packages that fit their needs. Overall, clients appreciate the affordable rates combined with high-quality service, emphasizing that outsourcing to AnswerConnect has resulted in enhanced productivity and customer satisfaction.Was this helpful?
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$5,000+$25 - $49 / hr250 - 999Montego Bay, Jamaica
Services provided
40% Call Center Services20% Customer Service Outsourcing20% Sales Outsourcing +2 services10% Back Office Outsourcing10% IT Managed ServicesSee all 3 projectsGenesis Support Solution LTD is a call center service provider recognized for its dedicated and hardworking team. Reviews highlight their ability to improve client operations through effective call and email support. Approximately 100% of the feedback is positive, emphasizing their proactive approach to enhancement and efficient communication, leading to client satisfaction and increased sales.
Industry Experience
Genesis Support Solution LTD has demonstrated expertise in the telecommunications industry, providing call center services that enhance client operations. Feedback highlights their dedicated and hardworking team, effective communication, and ability to improve performance metrics. Clients have noted positive impacts on sales and customer satisfaction. Overall sentiment in this sector is favorable, making them a strong candidate for telecommunications projects.
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TelecommunicationsWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients perceive Genesis Support Solution LTD as offering strong value for money, with feedback highlighting their hardworking and dedicated team. One client noted the company's effective communication and daily performance reports, which contributed to improved client operations. While there were minor concerns regarding individual agent attitudes, overall sentiment remains positive, indicating satisfaction with the service quality relative to the cost.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
50% Back Office Outsourcing20% Customer Service Outsourcing15% Call Center Services +1 service15% Sales OutsourcingSee all 1 projectsSeamless Virtual Assistant is a company specializing in administrative support services, including coordinating email messaging and setting up demo dates. The overall feedback is overwhelmingly positive, with 100% of reviewers highlighting their timely delivery, helpful personal interactions, and alignment with client values, resulting in successful project outcomes. Clients consistently express satisfaction with their professionalism and responsiveness.
Industry Experience
Seamless Virtual Assistant has demonstrated expertise primarily in the construction industry, providing support in credentialing systems and email coordination. Clients have reported high satisfaction with their project management, timely delivery, and responsive communication. The overall sentiment is positive, highlighting their alignment with client values and their ability to generate successful outcomes, such as increased demo setups. Potential clients in construction can expect impactful results and a collaborative partnership.
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ConstructionWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients consistently praise Seamless Virtual Assistant for providing good value for money, as highlighted by a CEO who noted the company's pricing fit their budget and aligned with their values. The positive sentiment is reinforced by feedback on effective project management and timely delivery, indicating that the cost is justified by the quality of service received. Overall, clients feel they receive excellent value relative to the costs involved.Was this helpful?
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$1,000+< $25 / hr250 - 999Lagos, Nigeria
Services provided
20% Call Center Services15% Corporate Training & Coaching15% Recruiting +8 services15% Staffing10% Customer Service Outsourcing5% Custom Software Development5% IT Managed Services5% IT Staff Augmentation5% Mobile App Development3% HR Outsourcing2% Sales OutsourcingSee all 3 projectsDelonApps is a versatile company specializing in business process outsourcing and call center services, with additional expertise in mobile application development. Reviews indicate a strong emphasis on affordability, precision, and proactive project management, with 100% of reviewers highlighting customer satisfaction and seamless delivery. Unique strengths noted include affordability and alignment with client values, although enhanced after-sales support was suggested by one reviewer.
Reviews mention Proactive
Clients consistently highlighted DelonApps' proactive approach as a key strength. One client noted that the team had 'dedicated project managers' who ensured project success with 'quick turnaround times.' They demonstrated ownership in addressing gaps or issues promptly. Additionally, the feedback emphasized that DelonApps not only met but often exceeded expectations, showcasing their commitment to delivering exceptional service. Overall, the sentiment reflects a strong appreciation for their proactive engagement and effective problem resolution.-
BPO & Call Center Services for Managed IT Services Provider
5.0 Jun 3, 2024Delon LLC delivered beyond our expectation all the time. They had dedicated project managers who were focused on each individual project and ensured the success of each project. They've had a very quick turnaround time and are always proactive in their approach. Whenever there was a gap or issue, they took ownership and quickly handled the issue.
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Industry Experience
DelonApps has demonstrated expertise across the Engineering, Information Technology, and Healthcare industries. In Engineering, they excelled at process automation and optimization, leading to improved productivity. In IT, their robust telesales and customer support solutions significantly enhanced operational efficiency. In Healthcare, their 24/7 call center services garnered excellent client feedback. Overall, sentiment across these sectors reflects strong performance, affordability, and reliable service delivery, making DelonApps a compelling choice for clients in these fields.
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Engineering Information technology HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
DelonApps is consistently recognized for providing good value for money across multiple reviews. Clients appreciated the company's pricing, noting it fit their budgets while delivering high-quality services. For instance, one client highlighted that DelonApps offered 'affordable and excellent service' compared to competitors. Another emphasized 'good value for cost' and mentioned that project delivery was 'on budget.' Overall, the sentiment reflects satisfaction with DelonApps’ cost-effectiveness and commitment to quality.Was this helpful?
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$1,000+< $25 / hr50 - 249St. John's, Canada
Services provided
100% Call Center ServicesSee all 3 projectsTelelink is a professional call center service provider based in Canada, offering 24/7 call handling for various sectors, including hospitality, mechanical services, and nonprofit organizations. The company receives overwhelmingly positive feedback, with 100% of reviewers highlighting their prompt, professional, and personable service. Clients appreciate Telelink's attentive account management and swift adaptation to client needs.
Reviews mention Knowledgeable
Clients consistently praise Telelink for their knowledgeable staff, noting their ability to adjust inquiries based on specific needs. One client highlighted the team's welcoming demeanor and their responsiveness to requests for improved data collection. This adaptability has led to enhanced reporting and actionable insights for government planning. Overall, the sentiment reflects a strong appreciation for Telelink's expertise and commitment to client satisfaction.-
Call Center Services for Moose Incident Reporting Nonprofit
5.0 Aug 12, 2020I’ve called in to the number a few times myself, and the person who answers the phone is always very welcoming, pleasant, and knowledgeable. I can’t say anything bad about them. They’ve adjusted their questions as we’ve requested, so we can get more details and accurate reporting.
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Industry Experience
Telelink has demonstrated expertise across hospitality, construction, and nonprofit industries. In hospitality, they effectively managed 24/7 reservation calls, enhancing guest satisfaction. In construction, they improved client service responsiveness through after-hours support, receiving commendations for their professionalism. In the nonprofit sector, Telelink facilitated timely reporting and effective communication for community safety initiatives. Overall, feedback indicates strong performance, responsiveness, and customer-centric service across these industries, making them a suitable partner for similar projects.
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Construction Hospitality & leisure NonprofitWas this helpful?
Average Project Cost Breakdown
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Clients commend Telelink for providing excellent value for money, frequently highlighting their competitive pricing and high-quality service. One client noted they were 'extremely pleased' with the service, emphasizing prompt and professional responses to calls. Another client appreciated the 'impressive' level of attention to their account. Overall, feedback suggests that Telelink delivers a strong return on investment, with no significant areas for improvement identified by clients.Was this helpful?
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$1,000+$150 - $199 / hr2 - 9Chicago, IL
Services provided
25% Sales Outsourcing20% Content Marketing20% Email Marketing +2 services20% Search Engine Optimization15% Pay Per ClickSee all 6 projectsTreetop Growth Strategy is a multifaceted marketing agency specializing in sales strategies, digital marketing, and technical web development. Reviews indicate a high satisfaction rate among clients, with a notable emphasis on their effective lead generation and project management skills. Approximately 80% of reviewers highlight Treetop's flexibility and commitment to achieving client goals, with frequent praise for their expertise in HubSpot integrations and social media advertising.
Reviews mention Transparent
Clients consistently praised Treetop Growth Strategy for their transparency throughout the project lifecycle. One client highlighted the importance of being 'completely honest and transparent' about needs, which Treetop adeptly translated into effective solutions. Additionally, feedback emphasized their open communication and flexibility in adapting to changing requirements, showcasing their commitment to a collaborative partnership. Overall, the sentiment regarding transparency is overwhelmingly positive, with clients feeling well-informed and involved in the process.-
HubSpot-Integrated CMS for Digital Transformation Agency
5.0 Jan 23, 2023Treetop was truly helpful to us when working on the frontend strategy. Moreover, the team was open to our ideas and great at translating our design into the final platform’s code. Overall, they were flexible and an incredibly great partner even when things didn’t go exactly as expected. Be completely honest and transparent about your needs. Treetop can take that information in and translate it into a great end product.
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Industry Experience
Treetop Growth Strategy has received positive feedback across various industries, including Software, Design, Wellness & Fitness, Sports, and Consulting. Clients commend their expertise in creating effective go-to-market strategies, website development on HubSpot, and comprehensive digital marketing services. The company is particularly noted for its responsive project management and ability to generate leads. Overall sentiment is strong, especially in Wellness & Fitness, where they significantly improved lead generation and conversion rates.
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Software Design Wellness & Fitness Sports ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Treetop Growth Strategy highlights a strong sentiment regarding cost and value for money. Reviews indicate that their pricing is competitive and often lower than industry standards, with one client noting significantly lower customer acquisition costs compared to competitors. Clients appreciated the tangible results achieved, such as increased leads and revenue generation, affirming that Treetop provides high value for the investment made. However, some clients suggested a need for better cost assessment relative to client budgets.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Kyiv, Ukraine
Services provided
30% Pay Per Click30% Social Media Marketing10% Advertising +3 services10% Content Writing Services10% Digital Strategy10% Sales OutsourcingSee all 3 projectsVDVOKH Digital Agency is a digital marketing and advertising company known for its strategic approach and creative solutions in social media management and targeted advertising. With 100% positive feedback, clients appreciate their timely, responsive service and ability to deliver substantial improvements in lead generation and cost efficiency, with one client noting a 30-35% reduction in cost per lead.
Reviews mention Creative
Clients have consistently praised VDVOKH Digital Agency for their creativity and individualized approach to projects. One CEO noted their 'creativity and individual approach,' highlighting how the agency 'feels what they do.' The agency's innovative strategies contributed to significant improvements in campaign effectiveness, with a notable 30-35% decrease in cost per lead. Overall, sentiment regarding their creative capabilities is highly positive, with clients expressing satisfaction with the agency's tailored solutions.-
Google Ads Campaign & SMM for Electronic Desk Manufacturer
5.0 Nov 24, 2023The most impressive aspect of VDVOKH Digital Agency is their creativity and individual approach. They truly feel what they do, which sets them apart as a unique company.
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Industry Experience
VDVOKH Digital Agency has demonstrated expertise in the Automotive and Consumer Products industries. In the Automotive sector, they have excelled in lead generation and engagement strategies, earning praise for their strategic thinking and responsiveness. In Consumer Products, they successfully implemented targeted advertising that significantly reduced cost per lead and provided valuable training for internal marketing teams. Overall, feedback reflects strong performance, creativity, and commitment, making VDVOKH a suitable choice for clients in these sectors.
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Automotive Consumer ProductsWas this helpful?
Average Project Cost Breakdown
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Clients consistently highlight VDVOKH Digital Agency's strong value for cost, noting their effective strategies and impressive results. For instance, the Head of Marketing at Hyundai Motor Ukraine emphasized their 'good value for cost,' while the CEO of TEHNOTABLE reported a significant decrease in cost per lead by 30-35%, showcasing the agency's ability to deliver results that align with client budgets. Overall, feedback reflects a positive sentiment regarding the agency's pricing and the value provided.Was this helpful?
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$1,000+$50 - $99 / hr50 - 249
Services provided
65% Sales Outsourcing35% Email MarketingSee all 2 projectsOutboundmaster.com is a lead generation and appointment-setting company, praised for its excellent communication and project management skills. Clients report increased leads and successful meeting setups, with 100% positive feedback highlighting their responsiveness and value for cost.
Industry Experience
Outboundmaster.com has effectively served the Software industry, particularly in business management and AI chatbot development. Clients praised their excellent communication, timely project management, and the ability to generate significant leads and meetings. The overall sentiment is highly positive, with strengths noted in their responsiveness and adaptability to feedback. This expertise makes them a suitable partner for organizations within the software sector seeking to enhance their sales outreach and appointment scheduling.
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SoftwareWas this helpful?
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Clients consistently highlight Outboundmaster.com's competitive pricing and strong value for money. Feedback indicates that the company's services fit within budget constraints while delivering significant results, such as increased lead generation and appointment setting. One client noted, 'Good value for cost,' while another emphasized 'Pricing fit our budget.' Overall, the sentiment reflects satisfaction with the company's financial offerings relative to the quality of service provided.Was this helpful?
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UndisclosedUndisclosed10 - 49Phoenix, AZ
Services provided
80% Call Center Services20% Customer Service OutsourcingSee all 6 projectsVeza Reception is a virtual receptionist service company specializing in professional call management and customer engagement for businesses. The reviews reveal a 100% satisfaction rate, highlighting their personalized service, excellent project management, and effective communication. Customers consistently commend their ability to enhance client interactions and improve business efficiency, with a notable increase in business metrics such as a 25% revenue growth for one client.
Industry Experience
Veza Reception has demonstrated expertise across various industries, including Real Estate, Legal, and Construction. Clients commend their high-quality customer service, personalized approach, and effective call management. In Real Estate, they significantly reduced missed calls and increased revenue. Legal clients praised their responsiveness and ability to connect with potential clients effectively. In Construction, Veza Reception improved customer accessibility, leading to smoother business operations. Overall, client sentiment is overwhelmingly positive, suggesting strong compatibility for businesses seeking reliable virtual reception services.
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Real estate Legal ConstructionWas this helpful?
Average Project Cost Breakdown
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Clients consistently highlight Veza Reception's competitive pricing and exceptional value for money. One attorney noted that their selection was influenced by the company's good value for cost and alignment with their budget. Another client emphasized a significant increase in revenue and fewer missed calls, attributing this success to Veza's personalized service and responsiveness, which they found to be a cost-effective solution. Overall, feedback reflects a strong sentiment of satisfaction regarding the financial investment relative to the services received.Was this helpful?
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$1,000+< $25 / hr10 - 49Baltimore, MD
Services provided
30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing20% Customer Service Outsourcing +3 services10% Business Consulting10% Call Center Services10% Financial ConsultingSee all 3 projectsRemSource is a professional back-office service provider specializing in phone support, email management, and medical billing. They are highly regarded for their customer care and efficiency, with reviews highlighting their ability to free up client time and increase productivity. Approximately 100% of reviewers noted their professionalism, while 67% mentioned improved workflow and communication. Consistency across operators was identified as an area for improvement by one reviewer.
Reviews mention Great team
Clients consistently commend RemSource for their exceptional team, highlighting their professionalism and effective communication. One client specifically noted that their assistant was 'excellent' and praised the training that ensures high standards. The overall sentiment reflects a strong appreciation for the team's integrity and reliability, with clients expressing satisfaction in how the partnership has allowed them to focus on their core business activities.-
Ongoing Administrative Support for Creative Web Agency
5.0 Nov 14, 2017They do a fantastic job of training employees to meet the RemSource standard. The entire company is full of kind, good people, full of integrity.
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Industry Experience
RemSource has demonstrated expertise across various industries including automotive, advertising & marketing, and telecommunications. In the automotive sector, clients praised their ability to enhance customer interactions and improve sales outcomes. The advertising & marketing firms lauded their professionalism and efficiency, allowing designers to focus on creative work. In telecommunications, their back office services significantly boosted productivity and reduced operational stress. Overall, RemSource is well-regarded for their reliable service and strong client relationships, making them a suitable partner for businesses seeking support in these industries.
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Automotive Advertising & marketing TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised RemSource for providing exceptional value for money, noting their professional service and efficiency. One managing director highlighted significant improvements in prospect close rates, attributing this success to RemSource's reliable support. Another client, a creative agency president, initially hesitated due to perceived costs but ultimately found their investment worthwhile, as it freed up time for more valuable work. Overall, feedback indicates that RemSource delivers high-quality service at a competitive price.Was this helpful?
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$5,000+$100 - $149 / hr10 - 49
Services provided
30% CRM Consulting and SI20% Business Consulting18% Sales Outsourcing +3 services12% Call Center Services10% Conversion Optimization10% Email MarketingSee all 2 projectsDarwinian Ventures is a specialized agency providing lead generation, revenue operations, and sales infrastructure development for early-stage B2B companies. The overall feedback is overwhelmingly positive, with 100% of reviewers highlighting their expertise, agility, and problem-solving abilities. Notably, 50% of clients commend their seamless communication and ability to integrate into existing workflows. Reviewers appreciate their proactive approach and strategic guidance in optimizing business outcomes.
Reviews mention Autonomous
Clients have expressed a strong sentiment of autonomy regarding Darwinian Ventures, highlighting the team's ability to execute tasks with minimal oversight. One client noted that the team integrated seamlessly into their workflow, demonstrating a clear understanding of objectives and an impressive 'get it done' mentality. The consistent team composition further contributed to their effectiveness, as emphasized by the client’s appreciation for the team's independence in managing the project.-
Lead Generation for B2B SaaS Company
5.0 Dec 1, 2020The workflow was extremely straightforward. The team knew what their objectives were and executed with a high degree of autonomy. They integrated themselves in our G Suite workspace and joined our Slack channel for communication. We had weekly check-ins and pipeline meetings to ensure we stayed on track.
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Lead Generation for B2B SaaS Company
5.0 Dec 1, 2020I like the early stage B2B experience the team brings. They have a 'get it done' mentality that required little to no oversight. In our experience, Darwinian is a team that does both the white-boarding and execution, which is difficult to find.
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Industry Experience
Darwinian Ventures has demonstrated expertise primarily in the Information Technology and Real Estate sectors, excelling in lead generation, sales infrastructure, and marketing support. Feedback highlights their agility and proactive communication, which fosters strong client partnerships. In IT, they excel in adapting to evolving market needs, while in Real Estate, they showcase a deep understanding of B2B sales processes. Overall sentiment is highly positive, indicating suitability for startups seeking tailored, impactful solutions in these industries.
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Information technology Real estateWas this helpful?
Average Project Cost Breakdown
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Clients generally perceive Darwinian Ventures as providing strong value for money, particularly given their expertise and responsiveness. One client noted spending between $100,000 and $250,000, highlighting the effective collaboration and communication throughout their engagement. Another client appreciated the fixed retainer model, which facilitated budget management while exceeding sales goals. Overall, the feedback indicates satisfaction with the cost relative to the results achieved, emphasizing the agency's agility and problem-solving capabilities.Was this helpful?
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$1,000+< $25 / hr250 - 999Walnut, CA
Services provided
75% Customer Service Outsourcing25% Call Center ServicesSee all 1 projectsHelplama specializes in providing customer support services, including managing communication channels such as emails, live chat, phone, and social media inquiries. The overall feedback highlights their efficiency in improving response times and customer satisfaction, as well as their organized project management and impressive agent retention. The client noted no areas for improvement, indicating high satisfaction with Helplama's services.
Industry Experience
Helplama has demonstrated strong expertise in the eCommerce sector, particularly in enhancing customer support for digital consumer products. Client feedback highlights their organized processes, quick response times, and effective agent retention, resulting in improved customer satisfaction scores. The positive sentiment indicates a solid fit for companies within the eCommerce industry seeking efficient customer service solutions.
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Clients have expressed satisfaction with Helplama's overall cost-effectiveness and value for money. One CEO noted a significant improvement in customer service metrics and praised the company's organized processes and long-term agent retention, suggesting a strong return on investment. The feedback indicates that Helplama meets client needs efficiently, with no reported areas for improvement, highlighting their competitive pricing relative to the quality of service provided.Was this helpful?
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$25,000+< $25 / hr50 - 249Lehi, UT
Services provided
25% Call Center Services25% Customer Service Outsourcing20% Demand Generation Marketing +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 1 projectsBoomsourcing is a lead generation company that excels in improving client leads and sales. Reviews highlight a 120% improvement in lead generation and an 85% increase in sales, with 100% of reviewers noting effective communication and engagement. Positive feedback underscores their strong alignment with client values and goals.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, client feedback for Boomsourcing highlights significant success, with one CEO noting a 100% increase in leads and an 85% growth in business. Clients commend their strong project management and ongoing engagement, emphasizing their focus and responsiveness. Positive sentiments are prevalent, although a suggestion for improved marketing practices was mentioned. Overall, Boomsourcing is viewed as a reliable partner that aligns well with client values and delivers substantial results.Was this helpful?
Industry Experience
Boomsourcing has demonstrated significant expertise in the Advertising & Marketing industry, specifically in PR and brand building. Clients have reported a remarkable 120% improvement in lead generation and an 85% increase in sales, highlighting their strengths in effective lead qualification and robust project management. The overall sentiment is highly positive, indicating that Boomsourcing is a strong fit for companies seeking to enhance their marketing efforts and achieve substantial growth.
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Clients have praised Boomsourcing for its competitive pricing and overall value, noting that the company's costs fit their budgets well. One CEO highlighted the 'good value for cost' and emphasized the impressive results achieved, including an 85% business growth and a 120% improvement in lead generation. The positive sentiment reflects a strong alignment between the company's pricing and the quality of service provided.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Petaling Jaya, Malaysia
Services provided
50% Call Center Services25% Sales Outsourcing15% Customer Service Outsourcing +1 service10% IT Managed ServicesSee all 2 projectsENVO BPO is a telemarketing and lead generation company specializing in database collection and sales support. Client feedback highlights their professionalism, adaptability, and expertise, with 100% of reviewers praising their service quality and dedication. Areas for improvement include reducing project initiation time, though overall satisfaction remains high.
Reviews mention Exceeds expectations
Clients have expressed that ENVO BPO consistently exceeds expectations, particularly in lead generation and sales support. One client highlighted their professionalism and dedication to understanding business needs, resulting in multiple qualified leads daily. The thorough approach and service quality were commended, with no areas for improvement noted. Overall, the sentiment reflects strong satisfaction and trust in ENVO BPO's capabilities.-
Lead Generation & Sales Support for Product Seller
5.0 Jun 3, 2020They did exactly what we required and surpassed our expectations. At first it took a bit of groundwork from our end to teach and guide them about the products we sold. But we do not regret engaging them one bit. Our internal sales team were handed multiple qualified leads on a daily basis and we took the opportunity to convert them.
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Industry Experience
ENVO BPO has demonstrated expertise particularly in the Healthcare and Telecommunications industries. Clients have praised their thoroughness in lead generation and database management, noting strong communication and effective workflows. In Healthcare, they successfully enhanced brand presence and stakeholder engagement. In Telecommunications, they provided exemplary sales support and lead qualification, exceeding expectations. Overall, sentiment is highly positive, positioning ENVO BPO as a reliable partner for businesses seeking growth in these sectors.
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Healthcare TelecommunicationsWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients generally perceive ENVO BPO as providing good value for money, with one reviewer noting they were 'extremely happy' with the service quality and professionalism. Another client highlighted the comprehensive database generated for their healthcare project, indicating satisfaction with the investment. However, there was feedback suggesting that the turnaround time to initiate projects could be improved. Overall, the sentiment reflects a positive assessment of cost-effectiveness and service delivery.Was this helpful?
More responsive than most other service providers
Get in TouchENVO BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10 - 49Denver, CO
Services provided
50% Sales Outsourcing30% Email Marketing10% Call Center Services +1 service10% Social Media MarketingSee all 6 projectsRevenue Accelerator is a lead generation and sales outreach firm specializing in executing targeted email campaigns and generating qualified sales meetings. With 100% positive feedback, clients praise their adaptability, transparency, and effective project management. Approximately 60% of reviewers highlight their strong cultural and value alignment, while others commend their innovative reporting and ability to integrate seamlessly with client teams.
Reviews mention Great project management
Clients consistently praised Revenue Accelerator for their exceptional project management capabilities. One client highlighted their 'superb' communication and responsiveness, noting they provided comprehensive monthly reports and were adaptable to changes. Another client described their service as 'impeccable,' with all tasks completed on time and requests handled accurately. Overall, the sentiment reflects a strong appreciation for their professionalism, transparency, and dedication to achieving results.-
Demand Generation & Email Mktg for Financial Services Co
4.5 Feb 13, 2024The project management at RevX was superb. They communicated consistently each week, and provided a comprehensive monthly report. They were responsive to questions and were happy to adjust and make pivots as needed. I found them to be super easy to work with - professional, friendly, and results-focused.
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Email Marketing for HR SaaS Company
5.0 Jan 25, 2024Revenue Accelerator have been impeccable in their service and project management. Everything was done according to plan and all requests have been served accurately and on time.
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Industry Experience
Revenue Accelerator has received positive feedback across multiple industries, including Agriculture, Software, Environmental Services, and Financial Services. Clients commend their adaptability, effective lead generation, and strong project management capabilities. In the Software industry, they particularly excel at building sales pipelines and analyzing market fit. In Environmental Services, their customer-centric approach and consistent lead quality are highlighted. Overall, they are well-regarded for their communication and alignment with client values, making them a strong fit for organizations seeking growth in these sectors.
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Agriculture Software Environmental Services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note Revenue Accelerator's strong value for money, with feedback highlighting their competitive pricing and effective results. One client praised them for being a 'good value for cost,' while another emphasized that their pricing fit the budget perfectly. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as clients reported impressive lead generation and sales outcomes that far exceeded expectations, affirming the company's commitment to delivering quality and value.Was this helpful?
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$1,000+$300+ / hr2 - 9London, England
Services provided
40% Business Consulting25% Corporate Training & Coaching15% Funding & Investment +2 services10% Financial Consulting10% Sales OutsourcingSee all 5 projectsScaled is a consultancy specializing in scaling businesses by providing strategic advisory, growth planning, and process optimization services. The company consistently receives positive feedback, with 100% of reviewers highlighting their expertise and impact on business growth. Clients commend Scaled for their impressive experience and effective project management, noting their ability to address complex challenges and deliver tailored solutions for scaling needs.
Reviews mention Personable
Clients consistently highlight Scaled's personable approach, particularly praising Simon's ability to foster strong advisory relationships. One client noted, "Simon's experience and success, combined with his personable approach, make him very easy to build an advisory relationship with." Overall, the sentiment reflects a high level of satisfaction with the company's interpersonal skills, contributing positively to the client's experience during challenging market conditions.-
Business Consulting for Advertising & Marketing Company
5.0 May 31, 2023Simon's experience and success, combined with his personable approach, make him very easy to build an advisory relationship with.
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Industry Experience
Scaled has garnered positive feedback predominantly within the Advertising & Marketing industry, showcasing their expertise in areas such as growth planning, M&A advisory, and operational efficiency. Clients commend Scaled for their proactive approach, extensive industry knowledge, and ability to implement effective processes that drive business growth. The overall sentiment highlights Scaled's significant impact in helping agencies navigate challenges, scale operations, and enhance profitability, making them a strong fit for firms seeking growth-oriented partnerships.
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Advertising & marketingWas this helpful?
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Clients generally express satisfaction with Scaled's cost and value for money, highlighting the company's impressive experience and ability to deliver actionable plans for growth. One client noted, 'In the early days, making it clear where something wasn't included in the monthly price' was a minor concern, yet overall, feedback indicates significant business growth and operational improvements, with one client reporting a 252% revenue increase. The sentiment is overwhelmingly positive, with clients appreciating the high-quality service relative to the investment.Was this helpful?
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UndisclosedUndisclosed250 - 999Cape Town, South Africa
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingSee all 2 projectsMANGO5 is a customer service and sales support company specializing in providing comprehensive support solutions for international clients. Feedback highlights their effective communication and reliability, with 100% of reviewers noting improved customer satisfaction and trust. Clients appreciate their investment in employee training, although some mention the slow hiring process as a minor drawback.
Industry Experience
MANGO5 has demonstrated expertise primarily in the IT Services sector, providing customer support and sales solutions to international clients. Feedback highlights their strengths in building trust, maintaining high customer satisfaction levels, and achieving competitive sales conversion rates. Clients particularly appreciate MANGO5's commitment to investing in employee training and its strategic advantage due to its location in South Africa, appealing for UK-based clientele. Overall, MANGO5 is a strong fit for businesses seeking reliable customer service and sales support in the IT domain.
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IT ServicesWas this helpful?
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MANGO5 has been recognized for providing competitive pricing and strong value for money, as highlighted by a client who appreciated their compelling arguments for collaboration. The engagement has led to significant team expansion and satisfaction levels that meet or exceed those of their US counterparts. Clients noted the reliability and trustworthiness of MANGO5, contributing to a positive overall sentiment regarding their cost-effectiveness and service quality.Was this helpful?
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$5,000+Undisclosed10 - 49
Services provided
25% Finance Law25% Sales Outsourcing20% Finance & Accounting Outsourcing (FAO) +2 services15% Commercial Financing15% Funding & InvestmentSee all 32 projectsRaises.com is a consulting firm specializing in capital raising and business acquisition strategies. The reviews are overwhelmingly positive, with 100% of clients commending their promptness and structured approach. Approximately 67% highlight Raises.com's effective communication and ability to align company values, while 50% specifically mention their success in securing letters of commitment. Overall, clients appreciate their cultural fit and tailored solutions.
Reviews mention Communicative
Clients consistently praised Raises.com for their effective communication throughout projects. One CEO noted, "They communicated very well with us throughout the entire process," while an Executive highlighted their "clear communication" and proactive responses to challenges. Overall, the sentiment regarding communication is positive, with clients appreciating the company's responsiveness and structured approach, contributing to successful project outcomes.-
Financial Consult & Funding for Business Mgmt & Consult Co
5.0 Feb 5, 2025Their project management was highly effective, ensuring that all deliverables were completed on time. They maintained clear communication and proactively addressed any challenges, demonstrating flexibility and responsiveness to our needs. Their structured approach and commitment to meeting deadlines contributed to a smooth and successful process.
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Financial Consulting for Business Acquisition Company
5.0 Jun 4, 2025They communicated very well with us throughout the entire process. The primary forms of communication with Raises.com were Virtual Meeting and Email or Messaging App.
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Industry Experience
Raises.com has garnered positive feedback across multiple industries including Consulting, Real Estate, Business Services, Financial Services, Sports, and Manufacturing. Clients highlight their expertise in securing funding, strategic consulting, and project management, with a strong emphasis on alignment with company values and responsiveness. Overall sentiment is highly favorable, especially in Consulting and Business Services, where their structured processes and collaboration are appreciated, making them well-suited for clients seeking growth and funding in these sectors.
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Construction Consulting Other Industry Sports Real estate Business services Financial services ManufacturingWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Raises.com's cost-effectiveness and overall value. They appreciate the company's efficient project management, timely delivery, and clear communication. For instance, one client noted the 'good value for cost' and another highlighted their 'great culture fit' and 'impressive speed and effectiveness.' Overall sentiment reflects a strong alignment between client needs and Raises.com's pricing, with many emphasizing that the services provided exceeded expectations.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Cincinnati, OH
Services provided
30% Call Center Services25% IT Managed Services25% Market Research +2 services10% Customer Service Outsourcing10% Sales OutsourcingSee all 1 projectsRDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.
Industry Experience
RDI Corporation has demonstrated expertise primarily in the real estate industry, particularly in property management and development. Clients have praised their strengths in managing network infrastructure and cloud services, highlighting their reliability and value for cost. The overall sentiment is positive, with clients noting efficient communication and personalized service. Potential buyers in the real estate sector will find RDI Corporation a strong candidate for network and cloud management projects.
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Real estateWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients express a positive sentiment regarding RDI Corporation's cost-effectiveness and value for money. One IT Manager highlighted that RDI's pricing fit their budget and emphasized the good value for the cost, citing high ratings as a key reason for their selection. The long-term functionality of the network, maintained for over 14 years, further underscores the company's ability to deliver quality service at a competitive price.Was this helpful?
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$1,000+< $25 / hr250 - 999Jefferson City, MO
Services provided
50% Back Office Outsourcing25% Call Center Services25% TranscriptionSee all 1 projectsGroupOne is a back-office service provider specializing in medical billing. According to reviews, the company enables clients to save significant time and resources, with 75% of work being offloaded and 20 man-hours saved monthly. Positive feedback highlights their ease of use, while some suggest improvements in reporting services.
Industry Experience
GroupOne has received positive feedback primarily from clients in the healthcare industry, where they have demonstrated expertise in medical billing and back office services. Clients appreciate their ability to save significant amounts of time and improve operational efficiency, noting that they handle 75% of previously in-house tasks. Overall sentiment reflects a strong satisfaction with their client service and communication, though there is room for improvement in reporting services. This suggests GroupOne is a suitable partner for healthcare organizations seeking reliable administrative support.
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HealthcareWas this helpful?
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Clients have reported that GroupOne offers a long-term pricing structure that delivers significant value, saving them approximately 20 man-hours monthly. One client noted that their internal staff can avoid 75% of prior workload, highlighting efficiency and cost-effectiveness. Overall sentiment indicates that clients find the services easy to use and reasonably priced, although there is room for improvement in reporting services.Was this helpful?
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$5,000+< $25 / hr250 - 999Dhaka, Bangladesh
Services provided
45% Customer Service Outsourcing15% Back Office Outsourcing10% Call Center Services +3 services10% Graphic Design10% Sales Outsourcing10% Web DevelopmentSee all 17 projectsSkyTech Solutions is a versatile business process outsourcing (BPO) company offering services such as customer support, telesales, digital marketing, order processing, and graphic design. Overall, 90% of reviews praise their proactive communication, adaptability, and quality service, with significant outcomes like a 40% sales increase and 95% reduction in order processing errors. However, some reviewers suggest improvements in detailed reporting and cost transparency.
Reviews mention Results-oriented
SkyTech Solutions has received positive feedback regarding their results-oriented approach, with clients noting their consistent delivery of B2B leads and effective handling of marketing campaign transfers. One client highlighted that their ongoing partnership, which began in 2013, is a testament to the results achieved, stating, 'we wouldn’t be doing business with them if the team didn’t deliver results.' Overall, clients appreciate the effectiveness of the team, despite occasional requests for increased lead generation.-
BPO & Call Center Services for Financial Services Co
4.0 May 24, 2021Some months are better than others, but overall I’d say we wouldn’t be doing business with them if the team didn’t deliver results. We’ve been working with them for quite some time now, and they’ve been great.
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Industry Experience
SkyTech Solutions has received positive feedback across various industries, including Business Services, Telecommunications, Software, Manufacturing, Transportation, Consumer Products, Financial Services, and Advertising & Marketing. Clients commend their expertise in project management, customer support, and tailored solutions, resulting in significant improvements such as increased sales, reduced processing errors, and improved customer satisfaction. Overall, SkyTech Solutions is recognized for their adaptability and commitment, making them a strong contender for businesses seeking reliable partnerships in these sectors.
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Business services Telecommunications Software Manufacturing Transportation Consumer Products Financial services Advertising & marketing DesignWas this helpful?
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SkyTech Solutions is frequently noted for its competitive pricing and strong value for money. Clients like the CEO of All City Duct Cleaning highlighted that their pricing fit within budget while delivering significant results, such as a 40% increase in sales. Similarly, the Senior Director of a software company emphasized the good value for cost and alignment with company values. Overall, clients express satisfaction with the cost-effectiveness of SkyTech's services, though some suggest improvements in cost transparency.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Birkenhead , England
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing10% Call Center Services +1 service10% Sales OutsourcingSee all 2 projectsThe Contact Company is a customer support and call center service provider known for delivering high-quality, scalable customer service. Their dedication to transparency and seamless project management has resulted in a customer satisfaction rate surpassing 80%. Approximately 100% of reviewers emphasize their positive company culture and commitment to client success.
Reviews mention Dedicated
Clients express a strong sentiment of dedication regarding The Contact Company, highlighting their commitment to customer satisfaction. One client noted, "Despite being an outsourced vendor, they are dedicated to our goal of maximum customer satisfaction." Additionally, their positive company culture and flexibility in adapting to changing requirements further reinforce this sentiment. Overall, feedback indicates a high level of trust and appreciation for The Contact Company's dedicated approach to service.-
Customer Support for Entertainment Platform
5.0 Feb 4, 2019Their positive company culture is undoubtedly their greatest strength. Despite being an outsourced vendor, they are dedicated to our goal of maximum customer satisfaction. From our perspective, there are no areas of concern.
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Industry Experience
The Contact Company has demonstrated expertise in the Media and Retail industries, providing high-quality customer support and call center services. In the Media sector, they excelled in scalability and customer satisfaction, surpassing goals with a focus on company culture and flexibility. In Retail, they have been recognized for delivering excellent results and transparency, reinforcing brand values. Overall, their strengths in both industries suggest a strong fit for projects requiring dedicated customer service solutions.
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Media RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The Contact Company is praised for its value-based pricing, with clients noting that they provide cost-effective and high-quality customer service. A representative from YouView highlighted their impressive pricing during a competitive evaluation, while Great Little Trading Co. emphasized the company's ability to reflect their high-end brand at a reasonable cost. Overall, clients express high satisfaction with the balance of cost and quality, reinforcing the company's strong value proposition.Was this helpful?
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$5,000+$50 - $99 / hr2 - 9Santa Monica, CA
Services provided
20% Sales Outsourcing10% Digital Strategy10% Marketing Strategy +6 services10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web Design10% Web DevelopmentSee all 3 projects310 Creative Inc. is a marketing agency specializing in HubSpot implementation, SEO, and lead generation. They have received mixed feedback, with 67% of reviews highlighting positive experiences, such as seamless workflow and impressive customer service. However, 33% noted issues with project management and communication, indicating room for improvement in these areas.
Reviews mention Great project management
Clients consistently commend 310 Creative Inc. for their exceptional project management capabilities. One client highlighted the seamless migration to HubSpot, attributing the success to the thorough planning and implementation by the team, specifically praising the effective workflow and direct communication with the project manager. Overall, feedback reflects a strong sentiment of satisfaction, with no areas for improvement noted, emphasizing the company's commitment to delivering a great client experience.-
HubSpot Migration for Marketing Agency
5.0 Jun 29, 2019The workflow was excellent.
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Industry Experience
310 Creative Inc. has demonstrated proficiency across software, advertising and marketing, and information technology sectors. Clients in the software industry noted challenges in project management and communication, highlighting a need for clearer processes. In contrast, feedback from advertising and marketing clients emphasized seamless collaboration and excellent customer service, while information technology clients praised the company's ability to enhance market visibility and lead generation. Overall, 310 Creative Inc. is recommended primarily for advertising and marketing projects.
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Software Advertising & marketing Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed mixed sentiments regarding the overall cost and value for money of 310 Creative Inc. While one client appreciated their pricing as fitting within budget and highlighted effective outcomes such as increased traffic and successful HubSpot migration, another client found the partnership lacking, citing unclear processes and unresponsiveness after the contract was signed. Overall, while some clients commend their affordability and customer service, others indicate dissatisfaction with the value delivered relative to expectations.Was this helpful?
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$5,000+$25 - $49 / hr10 - 49Berlin, Germany
Services provided
45% Sales Outsourcing40% Call Center Services15% Email MarketingSee all 9 projectsAcquireOne is a strategic consultancy specializing in B2B sales services, including Strategy, Outreach, and Closing. The company has consistently received positive feedback for its modular approach and ability to integrate seamlessly with existing processes, achieving a 40% increase in qualified leads within three months for one client. Reviewers commend AcquireOne’s professional project management and flexibility, although a few suggest more proactive updates during extended project phases.
Reviews mention Efficient
The feedback regarding efficiency from clients highlights a consistently positive sentiment. One client noted the 'professional, simple, fast service' provided by the firm, emphasizing quick output that could be utilized within days. Another praised the 'very effective and fast' workflow between teams, showcasing the company's hands-on mentality and holistic support. Overall, clients expressed satisfaction with the speed and effectiveness of the services rendered, with no suggestions for improvement.-
Financial Consulting for Communication Platform
4.5 Feb 24, 2023We had the output very quickly and could use it in a few days. Very effective and fast workflow between our team and theirs.
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1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback for AcquireOne highlights a strong positive sentiment, emphasizing their effective project management and tailored approach to B2B sales. A CEO noted a 40% increase in qualified leads within three months and praised the team's flexibility and proactive communication. Clients appreciate the modular service model that integrates seamlessly into their existing processes. The only suggested improvement is for more proactive updates during longer project phases, underscoring overall satisfaction with the collaboration.Was this helpful?
Industry Experience
AcquireOne has demonstrated expertise across various industries, including Consulting, Software, IT Services, Environmental Services, Telecommunications, and Healthcare. Clients commend their strategic sales support, tailored approaches, and effective project management, leading to significant improvements in lead generation and operational efficiency. The overall sentiment is positive, reflecting their ability to adapt to different industry needs and deliver measurable outcomes, making them a strong candidate for businesses seeking growth in these sectors.
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Consulting Software IT Services Environmental Services Telecommunications HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive the company's pricing as competitive and aligned with their budgets, often noting it as a key factor in their selection. One client specifically highlighted the 'good value for cost' while another mentioned that 'pricing fit our budget.' Overall, sentiment regarding cost and value for money is positive, with clients appreciating the tailored support and measurable outcomes achieved through their collaboration.Was this helpful?
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
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38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$1,000+< $25 / hr50 - 249Dover, DE
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39.7/40.019.8/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
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37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
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$5,000+Undisclosed50 - 249Boca Raton, FL
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37.2/40.017.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
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37.1/40.018.2/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
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38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
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$1,000+$50 - $99 / hr10 - 49Olympia, WA
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36.6/40.018.8/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
250% Outbound Voice Services -
$1,000+Undisclosed1,000 - 9,999London, England
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36.5/40.020/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
260% Outbound Voice Services -
$1,000+$100 - $149 / hr10 - 49Horsham , England
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36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
310% Outbound Voice Services -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.3/40.017.8/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
180% Outbound Voice Services -
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Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
110% Outbound Voice Services -
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36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
80% Outbound Voice Services20% Other -
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140% Outbound Voice Services -
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300% Outbound Voice Services -
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Latest Outbound Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Outbound Call Center FAQs
Outbound call centers offer business operations-focused services, such as conducting outgoing calls to customers and prospects. These companies represent their clients and handle tasks such as outbound sales, customer notifications, and data collection.
Outbound call centers are dedicated to proactively making outgoing calls; whereas inbound call centers are more engaged with reactive call support. These vendors leverage different technologies such as predictive dialers, call recording and analytics systems, and scripting tools.
Essentially, outbound call centers play an essential role in guiding the business towards success. They are primarily responsible for contacting and engaging with potential customers and existing customers. They work hand in hand with different departments to ensure customer satisfaction and consistently generate new business.
The cost of hiring a dedicated outbound call center company depends widely on several factors, including agent expertise, call volume, and location. The different pricing models applied by different service providers also impact pricing – some companies offer per-agent-per-hour structure, per-minute pricing, and per-lead pricing.
The average call center projects reviewed on Clutch cost less than $10,000 or less than $25 per hour. Check out our detailed pricing guide to find out more: Call Center Pricing Guide
Selecting the right outbound call center company is crucial for success and getting optimal ROI from your investment. Here are some key factors to consider when evaluating potential service providers:
- Industry expertise and experience
- Compliance and data security
- Technology stack (the tools they use to conduct calls, track key metrics, and report data)
- Agent quality and language proficiency
- Scalability and customization (if they can tailor scripts, reporting formats, and adjust team size as you grow your business)
- Industry reputation and client testimonials
Clutch can help you learn more about potential outbound call center partners. Our collection of client ratings and reviews is designed to help you identify their strengths and weaknesses.
Not knowing what warning signs to watch out for when working with an outbound call center can cost you time, money, and a damaged reputation. Be mindful of these red flags when evaluating and partnering with a potential service provider:
- Lack of transparency in terms of pricing and service descriptions
- No industry experience, especially for businesses in the financial services and medical sectors
- Irregular or ineffective performance reporting
- No customization offered
- Record of data security lapses or poor data hygiene
Ignoring these red flags will just result in more headaches than wins. Knowing what to be wary of is part of hiring correctly.
Outbound call center companies cater to or focus on different industries. Some service providers are dedicated to specific markets such as medical and healthcare, while some can operate in different sectors such as travel and hospitality, real estate, and e-commerce and retail. Here are the common industries they serve and what solutions they typically offer:
- E-commerce and retail: upselling/cross-selling calls, customer feedback gathering, and abandoned cart recovery solutions
- Real estate: Cold calling for potential leads and appointment setting
- Travel and hospitality: Promotional outreach, loyalty program campaigns
- Healthcare and medical: Medical surveys, appointment reminders, and patient follow-ups
- Financial services: Lead generation, debt collection, and appointment setting
- Telecommunications: Upselling campaigns and customer retention programs
- Legal services: Appointment setting, litigation support outreach, and client intake follow-ups
- Technology and SaaS: User onboarding assistance, lead generation, and product demos
Finding the right team with in-depth experience and expertise in your market can help guide your project’s success.
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