Top Outbound Call Centers
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Undisclosed< $25 / hr50 - 249Dhaka, Bangladesh
Services provided
See all 6 projectsCall Point Business Solutions Ltd. is a customer service and contact center provider specializing in phone, email, and administrative support. Reviewers highlight their efficient onboarding process, effective project management, and alignment with company values. They report significant improvements in customer satisfaction, with one client noting a 30-point CSat increase. Overall, 100% of the reviews commend their prompt service and capacity to meet and exceed expectations.
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$1,000+$100 - $149 / hr10 - 49London, England
Services provided
See all 2 projectsMinistry of Innovation is a marketing agency specializing in promoting educational programs through various digital advertising strategies, including Google Ads, Meta Ads, and LinkedIn Ads. Their reviews reflect consistently positive feedback, with 100% of clients praising their personalized approach and effective communication. Clients highlight their ability to exceed targets, timely delivery, and strong client engagement as particularly impressive.
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$5,000+Undisclosed2 - 9London, England
Services provided
See all 12 projectsSpring Drive is a company specializing in lead generation and outbound sales strategies, offering services such as email automation, personalized messaging, and outreach campaign optimization. Reviews highlight their impressive project management, timely delivery, and high level of professionalism. Approximately 90% of reviewers praise Mohan's expertise and the company's effective communication, while nearly 80% emphasize the successful outcomes of their campaigns.
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$1,000+< $25 / hr250 - 999Varna, Bulgaria
Services provided
See all 20 projectsCustomer Umbrella is a versatile customer support and development service provider, offering services such as software development, customer support, and content moderation. The company is praised for its seamless integration, high-quality deliverables, and exceptional project management. Reviewers highlight a 100% positive feedback rate, often emphasizing their responsive communication, adept problem-solving skills, and alignment with company values. Customer Umbrella consistently exceeds expectations, fostering strong partnerships.
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$1,000+< $25 / hr2 - 9
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See all 5 projectsBlueBird Digital is a lead generation and outreach company noted for its unique, affordable payment scheme that guarantees results. Across their reviews, 100% of clients express satisfaction, highlighting the effective workflow and high ROI. Notably, clients appreciate their quick responses and detailed weekly reports, with no significant areas for improvement mentioned.
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$1,000+< $25 / hr50 - 249Sheridan, WY
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See all 12 projectsScalemill is a versatile company specializing in sales development, outbound sales generation, and customer service support. They consistently receive positive feedback, with over 90% of reviews highlighting their adaptability, reliability, and effective project management. Clients frequently commend their ability to integrate seamlessly into existing workflows and their success in generating high-quality leads and improving operational efficiency.
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$5,000+$100 - $149 / hr10 - 49
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See all 27 projectsLead Gen Dept. is a lead generation and marketing services company that excels in building target lists, managing campaigns, and securing quality leads across various industries. Their reviews highlight a strong commitment to excellent communication and flexibility, with a 100% satisfaction rate in these areas. Despite an isolated instance of underdelivering on promised leads, the overall feedback emphasizes their professionalism and ability to drive business growth effectively.
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UndisclosedUndisclosed50 - 249Gastonia, NC
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See all 7 projectsAnswerLive is a call center service provider specializing in after-hours and 24/7 answering services. The reviews highlight their professionalism and efficiency, with approximately 83% of reviewers praising their responsiveness and customer service. However, some challenges include communication gaps during team transitions and occasional duplicate messaging. Overall, clients appreciate AnswerLive's dedication to maintaining seamless operations and recommending them for similar service needs.
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UndisclosedUndisclosed10 - 49Wrocław, Poland
Services provided
See all 8 projectsKODA is a specialized chatbot development company that excels in automating communication for diverse industries such as e-commerce, travel, and customer service. Reviews indicate a high level of satisfaction, with consistent praise for their professional approach, reliability, and innovative solutions. Approximately 100% of reviewers highlight the effectiveness of their communication tools and the seamless integration with existing systems, underscoring KODA's reputation as a dependable partner for enhancing client interactions and operational efficiency.
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$5,000+$25 - $49 / hr10 - 49Phoenix, AZ
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See all 3 projectsB2B Only is a B2B telemarketing firm specializing in lead generation, appointment setting, and outreach for various industries, including financial services and logistics. Reviews consistently praise their professionalism, communication, and ability to surpass expectations, with 100% of reviewers expressing satisfaction. Their team is noted for its impactful project management and adaptability, achieving high success rates in lead conversion and client satisfaction.
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$1,000+< $25 / hr2 - 9London, England
Services provided
See all 6 projectsCallpalooza is a lead generation and sales development company known for its effective B2B lead sourcing and outreach services. They have consistently received positive feedback, with over 90% of reviewers praising their timely communication and cultural alignment. Customers commend their project management and value for money, with particular emphasis on their ability to adapt strategies to meet client needs.
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$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
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See all 5 projectsEvateck is a customer support outsourcing company that excels in managing client communications and optimizing support processes across various channels such as live chat, email, and social media. Reviewers consistently praise their professionalism, efficiency, and personalized approach, with 100% noting improvements in response times and customer satisfaction, although some suggest enhancing tool access and expanding language services.
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$1,000+$25 - $49 / hr50 - 249
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See all 1 projectsShopex Aagency is a social media marketing firm renowned for its innovative, data-driven strategies and exceptional project management. With a 100% positive feedback rate, clients highlight their attention to detail and creativity. Shopex Aagency’s efforts resulted in marked improvements, including a 40% increase in social media engagement and a 30% boost in online sales.
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$5,000+Undisclosed2 - 9Scottsdale, AZ
Services provided
See all 4 projectsCore Conversions is a lead generation and sales outreach management company known for its exceptional communication and project management skills. With a focus on delivering high ROI and consistent results, they have successfully secured new clients and revenue for their partners. Approximately 100% of reviewers highlighted their effective communication and culture fit, while none reported areas for improvement.
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UndisclosedUndisclosed50 - 249Spring, TX
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See all 4 projectsWestpark Communications is a professional call answering and customer service center based in Houston, offering services such as warranty support, tech support, and data entry. With 75% of reviews highlighting effective communication and attentive service, the company is noted for its family-like treatment of clients and ability to enhance revenue. While they excel in communication and reliability, some reviewers mentioned the need for improved agent training due to turnover.
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$5,000+$50 - $99 / hr10 - 49Tallinn, Estonia
Services provided
See all 4 projectsLialoom is a company specializing in sales process optimization and lead generation. Across various reviews, clients highlight Lialoom’s effective strategy development, tailored solutions, and attention to detail, with approximately 90% of reviews expressing satisfaction with their services. Clients commend their ability to significantly enhance sales performance and generate quality leads, while also noting their proactive project management and responsiveness.
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$1,000+$200 - $300 / hr2 - 9St. Augustine, FL
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See all 4 projectsAccountability Now is a strategic consulting firm specializing in business development, sales mentorship, and leadership coaching across varying industries. The reviews reflect a consistent positive sentiment, highlighting their timely project delivery, expert guidance, and relationship-focused approach, with 100% of clients citing growth in sales or lead generation. Clients also emphasize the company's ability to tailor strategies to specific needs, with no significant areas for improvement noted.
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$1,000+$50 - $99 / hr2 - 9Sofia, Bulgaria
Services provided
See all 8 projectsLukanoff Consulting Ltd is a marketing and sales consulting firm specializing in lead generation, sales strategy, and B2B marketing. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely delivery, and effective communication. Clients frequently commend their personalized approach and innovative strategies, leading to successful outcomes such as increased leads and business opportunities.
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$250,000+< $25 / hr1,000 - 9,999Santa Clarita, CA
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See all 2 projectsTri Source International is a customer support services provider that specializes in handling inbound calls and emails for businesses. The company is praised for its high-quality service, with 100% of reviewers expressing satisfaction with their ongoing projects. Clients commend Tri Source International's effective communication and adaptability, with staff consistently meeting client needs and contributing to improved customer retention.
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$25,000+$25 - $49 / hr250 - 999Cincinnati, OH
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See all 8 projectsITCube Solutions Pvt. Ltd. is a multifaceted IT solutions provider specializing in custom software development, web applications, and SharePoint solutions. Their clients consistently commend their commitment to quality, effective collaboration, and strong project management skills. Approximately 90% of the feedback highlights their ability to meet expectations and deliver functional, high-quality products, though some reviews suggest improvement in graphical design direction.
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$1,000+< $25 / hr50 - 249Pune, India
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See all 4 projectsAcquirex is a versatile IT services and business solutions provider, focusing on tech support, infrastructure management, and digital transformations. With a 100% positive feedback rate, clients commend their timely delivery, adaptability, and cost-effectiveness, enhancing operations and sales by 30%. Eighty percent of reviews highlight their alignment with company values and transparency.
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$1,000+< $25 / hr10 - 49Capon Bridge, WV
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See all 7 projectsBungee (formerly Direct Answer) is a customer service outsourcing company providing call handling, billing support, data processing, and donor management services. The reviews reflect strong positive feedback, with approximately 90% of clients praising their responsive communication, tailored solutions, and high-quality support. Clients appreciate Bungee's ability to quickly adapt to changes and maintain seamless integration with their processes, resulting in enhanced efficiency and customer satisfaction.
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$1,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
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See all 8 projectsStaff Outsourcing Solutions is a customer service and virtual assistance provider that offers tailored outsourcing solutions to enhance operational efficiency and customer satisfaction. With impressive communication and adaptability, 100% of reviewers praise their professional service and responsiveness, highlighting significant improvements in customer support operations and overall business growth. No areas for improvement were noted, indicating high client satisfaction and effective service delivery.
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$1,000+$150 - $199 / hr2 - 9Liberty Lake, WA
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See all 2 projectsRainierDigital is a digital marketing and integration agency specializing in HubSpot implementation and marketing strategies. They have received consistently positive feedback, with 100% of reviewers highlighting their responsiveness, timely delivery, and ability to integrate effectively with client teams. Clients are impressed by their knowledge, cultural fit, and value for cost.
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$1,000+Undisclosed10 - 49New York, NY
Services provided
See all 6 projectsGrowleads is a digital marketing agency specializing in B2B lead generation and digital visibility enhancements through Google Ads, LinkedIn outreach, and SEO strategies. Clients frequently commend their strategic approach to improving lead quality and visibility, with over 90% of reviews highlighting their effective communication, timely project delivery, and tailored, actionable recommendations, although some suggest enhanced ad copy variations and structured strategy reviews.
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$1,000+< $25 / hr50 - 249Karachi, Pakistan
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See all 1 projectsAtDesk is a professional customer support and communication management company providing inbound and outbound call handling, email management, and marketing channel communication services. Their clients report a 30% sales uplift and 100% inquiry handling within six months. Feedback highlights AtDesk's commitment, punctuality, and effective project management, with 100% of mentions being positive, despite initial training challenges.
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$1,000+< $25 / hr50 - 249Dhaka, Bangladesh
Services provided
See all 18 projectsASL BPO is a versatile outsourcing company offering services in SEO, digital marketing, customer support, and work order processing. Their reviews highlight their professionalism, effectiveness, and adaptability, with a 100% satisfaction rate from clients who commend their communication, timely delivery, and commitment to continuous improvement. Approximately 90% of reviewers noted impressive responsiveness and flexibility.
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$1,000+$50 - $99 / hr10 - 49Vilnius, Lithuania
Services provided
See all 23 projectsGrowtech is a B2B lead generation and sales strategy company renowned for its effective outreach campaigns and strategic sales support. They receive overwhelmingly positive feedback, with clients highlighting their impressive conversion rates and strong project management. Approximately 80% of reviewers commend Growtech's alignment with company values and budget considerations, while 70% appreciate their excellent communication and responsiveness.
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UndisclosedUndisclosed10 - 49
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See all 4 projectsConversational is a professional answering and receptionist service company known for its prompt and polished call handling. With services that include bilingual support and Interactive Voice Response (IVR) systems, they have successfully facilitated business scaling for clients. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their professionalism and ability to enhance client image. One suggestion for improvement is to develop a portal for easier access to call recordings.
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UndisclosedUndisclosed250 - 999Houston, TX
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See all 6 projectsOnQ Global is a business process outsourcing (BPO) company specializing in remote call center services, business intelligence dashboards, and revenue cycle management support. The firm has received overwhelmingly positive feedback, with approximately 98% of clients noting their high-quality service and project management skills. Clients are particularly impressed by OnQ Global's ability to integrate into business operations and their commitment to aligning with clients' goals.
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UndisclosedUndisclosed1,000 - 9,999Fort Lauderdale, FL
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See all 1 projectsOutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.
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$5,000+$100 - $149 / hr10 - 49Kingston Upon Thames, England
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See all 4 projectsIncite is a lead generation and marketing effectiveness consultancy highly regarded for its expertise in developing and executing comprehensive outreach campaigns. Clients consistently praise incite for its ability to expand business opportunities, as evidenced by a notable trebling of international networks for one client. Approximately 80% of reviewers commend incite's strategic approach and impressive results, highlighting their professionalism and adaptability in managing diverse client needs. Some suggest broader service offerings could enhance their already substantial value.
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$1,000+Undisclosed10 - 49North Miami Beach, FL
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See all 13 projectsCloudTask is a B2B sales agency marketplace offering services such as talent sourcing, sales process optimization, and lead generation. The majority of reviews (approximately 90%) praise CloudTask for their efficiency, exemplary project management, and ability to deliver tailored sales solutions. Clients highlight the company's cost-effectiveness and dedication to understanding client needs as standout qualities.
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$5,000+$100 - $149 / hr10 - 49Raleigh, NC
Services provided
See all 13 projectsBOS Digital is a comprehensive digital marketing agency specializing in services such as social media management, SEO, content strategy, and online reputation management. With approximately 100% positive feedback, clients consistently praise their organization, effective communication, and ability to deliver results tailored to client needs. Notably, around 80% of reviewers highlight their strong client-focused approach and attention to detail.
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$1,000+< $25 / hr50 - 249Cape Town, South Africa
Services provided
See all 3 projectsThe Agentsy BPO is a business process outsourcing company specializing in boosting membership growth, sales, and revenue for travel-related businesses. Their clients report impressive outcomes, such as a 300% initial membership increase and a 100% year-over-year bookings and revenue growth. With high satisfaction rates, clients highlight their exceptional service, cultural alignment, and consistent achievement of objectives.
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$1,000+$25 - $49 / hr250 - 999Ocala, FL
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See all 1 projectsAnsafone Contact Centers is a call center service provider with significant national capabilities, specializing in supporting both English and Spanish-speaking populations. The company received overwhelmingly positive feedback, with praises for their skilled representatives and flexibility in accommodating changing needs. Approximately 90% of the reviews highlighted their strong project management and responsiveness.
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$1,000+$50 - $99 / hr2 - 9Los Angeles, CA
Services provided
See all 4 projectsThinkAlike Media is a lead generation and outbound marketing agency known for its tailored approach and effective use of automation, consistently delivering results on time. With 100% of reviews highlighting their strong cultural fit and alignment with client values, they have successfully fostered partnerships and improved client conversions, impressing clients with their hands-on, boutique service quality.
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$5,000+$50 - $99 / hr10 - 49Sofia, Bulgaria
Services provided
See all 15 projectsHypergen is a lead generation company specializing in cold email outreach and demand generation. The company consistently receives positive feedback, with 100% of reviewers praising their professionalism, responsiveness, and ability to deliver on promises. Themes across reviews include effective lead generation, impressive project management, and a collaborative approach, with clients reporting significant improvements in lead quality and conversion rates.
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$1,000+Undisclosed50 - 249San Francisco, CA
Services provided
See all 98 projectsAI bees is a lead generation and marketing company specializing in AI-driven outreach programs, particularly through LinkedIn and email messaging. Clients consistently praise AI bees for their effective project management and ability to generate quality leads, with approximately 90% of reviewers highlighting their strong communication and responsiveness. However, some reviewers suggest improvements in content quality and response times for engagement.
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$5,000+$50 - $99 / hr10 - 49London, England
Services provided
See all 10 projectsCurral is a lead generation company that specializes in delivering high-quality, targeted leads and comprehensive outreach strategies for diverse industries. The company receives overwhelmingly positive feedback for its professionalism, responsive service, and ability to deliver results quickly; 80% of reviewers highlight their impressive communication and project management skills. Curral is particularly praised for aligning their solutions with client goals and values, although some suggest improvements in language outreach for international expansion.
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UndisclosedUndisclosed1,000 - 9,999Portland, OR
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See all 31 projectsAnswerConnect is a business process outsourcing company specializing in virtual receptionist and inbound call handling services. The reviews highlight their strong customer service, personalized solutions, and cost-effectiveness, with approximately 90% of feedback emphasizing their positive impact on productivity and efficiency. Additionally, reviewers appreciate the company's flexibility and ease of communication, with many noting significant time and labor savings.
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$5,000+$25 - $49 / hr250 - 999Montego Bay, Jamaica
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See all 3 projectsGenesis Support Solution LTD is a call center service provider recognized for its dedicated and hardworking team. Reviews highlight their ability to improve client operations through effective call and email support. Approximately 100% of the feedback is positive, emphasizing their proactive approach to enhancement and efficient communication, leading to client satisfaction and increased sales.
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$1,000+< $25 / hr10 - 49
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See all 1 projectsSeamless Virtual Assistant is a company specializing in administrative support services, including coordinating email messaging and setting up demo dates. The overall feedback is overwhelmingly positive, with 100% of reviewers highlighting their timely delivery, helpful personal interactions, and alignment with client values, resulting in successful project outcomes. Clients consistently express satisfaction with their professionalism and responsiveness.
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$1,000+< $25 / hr250 - 999Lagos, Nigeria
Services provided
See all 3 projectsDelonApps is a versatile company specializing in business process outsourcing and call center services, with additional expertise in mobile application development. Reviews indicate a strong emphasis on affordability, precision, and proactive project management, with 100% of reviewers highlighting customer satisfaction and seamless delivery. Unique strengths noted include affordability and alignment with client values, although enhanced after-sales support was suggested by one reviewer.
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$5,000+$100 - $149 / hr50 - 249Newton, MA
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See all 4 projectsDRolls & Associates is a professional consulting firm specializing in international outreach and lead management services, consistently receiving high ratings across various reviews. The company is praised for its effective project management, alignment with client values, and ability to tailor strategies to diverse markets. Approximately 100% of reviewers highlight their professionalism and proactive approach, with no noted areas for improvement.
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$10,000+Undisclosed10 - 49Dublin, Ireland
Services provided
See all 34 projectsLeadable is a lead generation and outbound marketing company known for its innovative and personalized approaches, such as customized books and direct mail campaigns. Overall, 90% of the reviews highlight their creativity, responsiveness, and on-time delivery, while one review criticizes their lack of effective lead qualification and ROI. Many reviewers (about 70%) appreciate their unique strategies and cultural alignment.
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$1,000+< $25 / hr50 - 249St. John's, Canada
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See all 3 projectsTelelink is a call center services provider based in Canada, specializing in after-hours support and reservation services. Reviewers consistently praise Telelink for their professionalism, responsiveness, and effective communication, with 100% of feedback containing positive comments about their services and attention to detail. Clients highlight their impressive follow-up and ability to quickly adapt to business needs.
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$1,000+$25 - $49 / hr10 - 49Kyiv, Ukraine
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See all 3 projectsVDVOKH Digital Agency is a digital marketing and advertising company known for its strategic approach and creative solutions in social media management and targeted advertising. With 100% positive feedback, clients appreciate their timely, responsive service and ability to deliver substantial improvements in lead generation and cost efficiency, with one client noting a 30-35% reduction in cost per lead.
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$1,000+$50 - $99 / hr50 - 249
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See all 2 projectsOutboundmaster.com is a lead generation and appointment-setting company, praised for its excellent communication and project management skills. Clients report increased leads and successful meeting setups, with 100% positive feedback highlighting their responsiveness and value for cost.
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$1,000+Undisclosed10 - 49Los Angeles, CA
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See all 8 projectsOutbound System is a lead generation and outreach company specializing in cold email, LinkedIn, and AI-driven appointment setting services. Their clients consistently praise their ability to produce high-quality leads and customized messaging, with 100% of reviews highlighting successful outcomes such as increased client acquisition and enhanced pipeline development. Clients also commend their project management and responsiveness, with no significant areas for improvement mentioned.
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List of the Top 15 Outbound Call Center Services
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$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
250% Outbound Voice Services -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
39.8/40.019.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
250% Outbound Voice Services -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Ability to deliver
39.2/40.020/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
265% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
38.5/40.019.6/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
265% Outbound Voice Services -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
38.3/40.018.6/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
225% Outbound Voice Services -
$1,000+< $25 / hr50 - 249London, England
Ability to deliver
38/40.020/20 Reviews10/10 Clients & Experience8/10 Market PresenceService focus
220% Outbound Voice Services -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$5,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
110% Outbound Voice Services -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38/40.018.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$1,000+$50 - $99 / hr10 - 49Horsham , England
Ability to deliver
36.9/40.017.6/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
350% Outbound Voice Services -
$1,000+$50 - $99 / hr10 - 49Olympia, WA
Ability to deliver
36.9/40.019.2/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
250% Outbound Voice Services -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
80% Outbound Voice Services20% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.5/40.018/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
180% Outbound Voice Services -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
245% Outbound Voice Services -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
80% Outbound Voice Services20% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
200% Outbound Voice Services -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.2/40.015.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
210% Outbound Voice Services -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
75% Outbound Voice Services25% Other -
$1,000+Undisclosed10 - 49Langley, Canada
Ability to deliver
35.1/40.016.8/20 Reviews9.1/10 Clients & Experience9.2/10 Market PresenceService focus
240% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
225% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
36.9/40.018.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
110% Outbound Voice Services -
$1,000+$150 - $199 / hr10 - 49Iowa City, IA
Ability to deliver
38.2/40.019.2/20 Reviews9.9/10 Clients & Experience9/10 Market PresenceService focus
60% Outbound Voice Services40% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
120% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
38.2/40.019/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
60% Outbound Voice Services40% Other -
$1,000+< $25 / hr2 - 9Kyiv, Ukraine
Ability to deliver
34.4/40.016/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
240% Outbound Voice Services -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.8/40.018/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
110% Outbound Voice Services
Latest Outbound Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Outbound Call Center FAQs
Outbound call centers offer business operations-focused services, such as conducting outgoing calls to customers and prospects. These companies represent their clients and handle tasks such as outbound sales, customer notifications, and data collection.
Outbound call centers are dedicated to proactively making outgoing calls; whereas inbound call centers are more engaged with reactive call support. These vendors leverage different technologies such as predictive dialers, call recording and analytics systems, and scripting tools.
Essentially, outbound call centers play an essential role in guiding the business towards success. They are primarily responsible for contacting and engaging with potential customers and existing customers. They work hand in hand with different departments to ensure customer satisfaction and consistently generate new business.
The cost of hiring a dedicated outbound call center company depends widely on several factors, including agent expertise, call volume, and location. The different pricing models applied by different service providers also impact pricing – some companies offer per-agent-per-hour structure, per-minute pricing, and per-lead pricing.
The average call center projects reviewed on Clutch cost less than $10,000 or less than $25 per hour. Check out our detailed pricing guide to find out more: Call Center Pricing Guide
Selecting the right outbound call center company is crucial for success and getting optimal ROI from your investment. Here are some key factors to consider when evaluating potential service providers:
- Industry expertise and experience
- Compliance and data security
- Technology stack (the tools they use to conduct calls, track key metrics, and report data)
- Agent quality and language proficiency
- Scalability and customization (if they can tailor scripts, reporting formats, and adjust team size as you grow your business)
- Industry reputation and client testimonials
Clutch can help you learn more about potential outbound call center partners. Our collection of client ratings and reviews is designed to help you identify their strengths and weaknesses.
Not knowing what warning signs to watch out for when working with an outbound call center can cost you time, money, and a damaged reputation. Be mindful of these red flags when evaluating and partnering with a potential service provider:
- Lack of transparency in terms of pricing and service descriptions
- No industry experience, especially for businesses in the financial services and medical sectors
- Irregular or ineffective performance reporting
- No customization offered
- Record of data security lapses or poor data hygiene
Ignoring these red flags will just result in more headaches than wins. Knowing what to be wary of is part of hiring correctly.
Outbound call center companies cater to or focus on different industries. Some service providers are dedicated to specific markets such as medical and healthcare, while some can operate in different sectors such as travel and hospitality, real estate, and e-commerce and retail. Here are the common industries they serve and what solutions they typically offer:
- E-commerce and retail: upselling/cross-selling calls, customer feedback gathering, and abandoned cart recovery solutions
- Real estate: Cold calling for potential leads and appointment setting
- Travel and hospitality: Promotional outreach, loyalty program campaigns
- Healthcare and medical: Medical surveys, appointment reminders, and patient follow-ups
- Financial services: Lead generation, debt collection, and appointment setting
- Telecommunications: Upselling campaigns and customer retention programs
- Legal services: Appointment setting, litigation support outreach, and client intake follow-ups
- Technology and SaaS: User onboarding assistance, lead generation, and product demos
Finding the right team with in-depth experience and expertise in your market can help guide your project’s success.