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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
30% Customer Service Outsourcing30% Call Center Services20% AI Agents +215% Back Office Outsourcing5% Data Annotation ServicesFocus Areas
10% Order Processing & Taking42% Chat Support Services31% Phone Support Services +117% Email Support ServicesSee all 87 projectsSupportYourApp is a Customer Support Outsourcing company specializing in comprehensive customer service solutions, including 24/7 email and phone support. With 75% of reviews highlighting their strong project management and adaptability, they are praised for operational excellence and responsiveness. However, 14% of reviews noted areas for improvement, such as ownership and proactive management in certain instances.
3 of 4 Order Processing & Taking reviews are 5 stars2 new reviews for Order Processing & Taking in past 6 months$1,000,000 – $9,999,999 avg. project costOrder Processing & Taking Experience
Overall feedback for SupportYourApp's Order Processing & Taking service reveals a strong positive sentiment, with approximately 80% of clients expressing satisfaction regarding responsiveness and flexibility. Key strengths include 24/7 availability and effective communication, with 75% of reviewers highlighting their ability to adapt support coverage to demand. Notably, clients emphasize the team's commitment to resolving issues and maintaining service quality. However, 25% mentioned a desire for improved training and proactivity among support consultants.
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26 of 32 Customer Service Outsourcing reviews are 5 stars6 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 32 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Audio Technology Company
5.0 — SupportYourApp provides customer support services for an audio technology company. The team handles email and chat support from 4 p.m. to 1 a.m. Kyiv time and manages side projects for the client. Read moreWas this helpful?
Industry Experience
SupportYourApp has demonstrated expertise across various industries, including Arts & Entertainment, Media, Energy & Natural Resources, Retail, Information Technology, and Financial Services. Feedback highlights their strengths in customer support, effective communication, and adaptability to client needs. Clients appreciate their proactive approach, efficiency in handling inquiries, and ability to scale teams quickly. Overall sentiment is positive, particularly in sectors like IT and Media, where they significantly enhance operational efficiency and customer satisfaction.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Telecommunications Research Arts, entertainment & music Healthcare Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations.Was this helpful?
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$1,000+< $25 / hr250 - 999Portland, OR
Services provided
10% Customer Service Outsourcing70% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
55% Order Processing & Taking25% Email Support Services10% Chat Support Services +110% Phone Support ServicesSee all 45 projectsPrialto is a Customer Service Outsourcing (CSO) company offering executive support, administrative assistance, and customer service. They consistently receive high praise, with 100% of reviews highlighting their timely delivery and strong communication. Clients commend their proactive approach, seamless integration, and value for cost, though some suggest improvement in platform integration. Positive reviews underscore Prialto's service-oriented culture and commitment to client success.
Reviews mention Exceeds expectations
Prialto consistently exceeds client expectations, as evidenced by feedback highlighting their proactive support and seamless integration into client operations. One client noted a dramatic increase in productivity, reallocating administrative time to strategic work, while another praised the prompt communication and delivery of tasks ahead of schedule. Clients reported measurable improvements in operational efficiency and satisfaction, emphasizing Prialto's unique ability to blend reliability with a personalized service model that enhances overall business performance.-
HR, R&D & Customer Service Support for Green Technology Co
5.0 Sep 5, 2023Prialto is consistently responsive in 30 minutes or less during working hours. Everything is delivered on time, consistently exceeding expectations. The company is so invested in our success. They became part of our corporate team immediately, rather than acting as an external consultant.
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Backoffice Outsourcing for Sales Training Company
5.0 Jun 28, 2023They have exceeded our expectations in meeting our needs. They go above and beyond to create great communication.
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Virtual Assistant Services for Consulting Firm
4.5 Jul 31, 2025Prialto’s project management has exceeded expectations. My primary productivity assistant, Christine, quickly adapted to my workflows, managed competing priorities seamlessly, and consistently delivered all assigned tasks ahead of deadlines. Whether tracking grant deliverables, flagging urgent communications, or juggling complex calendar needs, Christine and the Prialto team ensured nothing slipped through the cracks.
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Virtual Assistant Services for Consulting Firm
4.5 Jul 31, 2025In summary: Prialto has delivered all items on time or ahead of schedule, responded to my evolving needs with professionalism and speed, and added measurable value through thoughtful project management and communication. Work is delivered on time or ahead of schedule in nearly every instance, and Christine’s proactivity, responsiveness, efficiency, growth mindset, and enthusiasm are outstanding.
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Virtual Assistant Services for Consulting Firm
4.5 Jul 31, 2025Prialto’s ability to integrate seamlessly into my complex, high-touch consulting environment, handling everything from grant pipeline management to sensitive client communications, has been remarkable. The company’s focus on relationship-building, cultural fluency, and ongoing training means Prialto's productivity assistants deliver far more than a checklist of tasks; they become true thought partners.
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1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews highlight Prialto's effective support in managing tasks such as audits and email management, enabling clients to utilize their executive teams more strategically. Clients praise the company's timely delivery and proactive communication, noting the impressive quality of team members assigned to their accounts. Overall sentiment is highly positive, with no significant areas for improvement mentioned, reinforcing Prialto's reputation as a reliable partner in business services.Was this helpful?
7 of 7 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 7 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
HR, R&D & Customer Service Support for Green Technology Co
5.0 — Prialto provides customer service support for a green technology company. The team is responsible for project management, scheduling, customer relations, content development, HR, and R&D Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Prialto for its exceptional value and cost-effectiveness. Many reviews highlight that the pricing aligns well with their budgets while delivering high-quality services, with one client noting it as 'good value for cost.' Additionally, several clients expressed satisfaction with the increased productivity and efficiency gained from Prialto's support, emphasizing the significant return on investment. Overall, the sentiment reflects a strong appreciation for the balance of cost and value provided by Prialto.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Services provided
10% Customer Service Outsourcing25% Back Office Outsourcing15% Employer of Record (EOR) Services +510% Call Center Services10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales OutsourcingFocus Areas
30% Order Processing & Taking30% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 44 projectsUnity Communications is a Customer Service Outsourcing (CSO) provider specializing in remote customer care and business process outsourcing (BPO) services. The company receives overwhelmingly positive feedback, with clients praising their professionalism, responsiveness, and the seamless integration of their skilled agents into existing workflows. Approximately 90% of reviewers emphasize the company's ability to deliver tasks on time and align with client values, although a few suggest refining candidate searches for better alignment with specific needs.
Reviews mention Well-organized projects
Clients consistently praised Unity Communications for their well-organized project management and effective workflows. One client highlighted their impressive communication skills and the seamless integration of virtual assistants, which allowed for business scalability and personal freedom. Another client noted the thoroughness and organization of Unity's team, which contributed to record-breaking sales and a harmonious relationship with their sales team. Overall, the sentiment reflects a high level of satisfaction with the structured approach and successful outcomes achieved.-
Lead Generation for Telecommunications Brand
5.0 Jul 29, 2019We had weekly meetings between leadership at my brand and at Unity. We would review the status of leads, funnel stages, and deal with any communication hiccups. They were very organized, thorough and delivered on promises.
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9 of 10 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 10 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Breastfeeding Product Brand
5.0 — Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and Read moreWas this helpful?
Industry Experience
Unity Communications has demonstrated expertise across various industries, including telecommunications, healthcare, e-commerce, and media. Feedback highlights their strengths in customer service, project management, and operational efficiency. Clients in telecommunications appreciate their lead generation and order processing capabilities, while those in healthcare benefit from their administrative support in revenue cycle management. Overall sentiment is positive, with clients noting improved customer satisfaction and robust communication, making Unity a strong contender for projects in these sectors.
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IT Services Medical Wellness & Fitness Healthcare Telecommunications Agriculture Information technology Supply Chain, Logistics, and Transport Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Other industries Other Industry Software Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Unity Communications has received positive feedback regarding their cost-effectiveness and overall value for money. Clients consistently noted that their pricing fits within budget constraints while providing substantial value. For instance, one client highlighted that Unity's bookkeeping services were twice as effective at half the cost compared to local firms. Another client emphasized that Unity's pricing aligns with their needs and contributes to improved customer satisfaction. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality of service.Was this helpful?
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$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +810% IT Staff Augmentation10% Other Digital Marketing5% Content Marketing5% Data Annotation Services5% HR Outsourcing5% IT Managed Services5% PEO/Employee Leasing5% Recruitment Process OutsourcingFocus Areas
25% Order Processing & Taking45% Chat Support Services30% Email Support ServicesSee all 20 projectsBooth & Partners is a professional Customer Service Outsourcing (CSO) and Business Process Outsourcing (BPO) company known for its high-quality customer support services. With a 90%+ CSAT rating and widespread client satisfaction, they are praised for their alignment with client values, responsiveness, cost-effectiveness, and ability to scale teams efficiently. Their service is characterized by timely project delivery and seamless integration into client operations, with some areas noted for potential cost optimization.
0 of 1 Order Processing & Taking reviews is 5 starsUnknown avg. project costOrder Processing & Taking Experience
Booth & Partners has received overwhelmingly positive feedback in their Order Processing & Taking service, with a customer satisfaction (CSAT) rating exceeding 90% over the past year. Clients appreciate their timely response to inquiries and effective backlog management, highlighting strengths in professionalism and proactive communication. Notably, 100% of reviewers acknowledged their strong cultural fit and value for cost. Overall, clients feel Booth & Partners significantly improves customer support efficiency without identified areas for improvement.
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Industry Experience
Booth & Partners has demonstrated expertise across various industries, including technology, retail, real estate, insurance, financial services, and education. Clients praised their responsiveness, cultural fit, and ability to scale teams efficiently. The overall sentiment is positive, highlighting strengths in administrative support, talent acquisition, project management, and customer service. Industries such as technology and real estate particularly noted the provider's impact on operational efficiency and cost-effectiveness, suggesting strong matches for companies seeking similar enhancements.
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Real estate Nonprofit Software Retail Consumer Products Consulting Advertising & marketing Insurance Human Resources Education Financial services Business services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Booth & Partners' competitive pricing and strong value for money. Feedback indicates that their services align well with budgetary constraints, with one client noting, 'Pricing fit our budget' and another emphasizing 'good value for cost.' Overall sentiment leans positively, with clients expressing satisfaction with the quality of service relative to the costs incurred, reinforcing Booth & Partners as a cost-effective solution for various operational needs.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- Filipino
This provider is available in 12 time zones:
- Middle East Time (MET)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
10% Order Processing & Taking30% Chat Support Services30% Email Support Services +130% Phone Support ServicesSee all 47 projectsHelpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
30% Customer Service Outsourcing50% Call Center Services10% Back Office Outsourcing +110% StaffingFocus Areas
20% Order Processing & Taking50% Phone Support Services20% Email Support Services +110% Chat Support ServicesSee all 34 projectsXACT is a Customer Service BPO company providing Outsourced Customer Support and Call Center Solutions. Reviews highlight their strong culture fit, flexibility, and responsiveness, with a 100% positive response regarding their proactive and adaptable approach. Approximately 75% of reviewers emphasize XACT's exceptional project management and ability to enhance client productivity and satisfaction.
Reviews mention Accommodating
Client feedback highlights XACT's accommodating nature, with particular emphasis on their flexibility and responsiveness to changing needs. One client noted that XACT 'makes their customers feel supported' and 'adapts quickly' to requests, demonstrating a strong commitment to customer satisfaction. Additionally, they appreciated the team's willingness to integrate client feedback and suggestions into their processes. Overall, the sentiment reflects a high level of satisfaction with XACT's ability to meet client demands and provide a collaborative working environment.-
Call Center Support for Publishing Company
4.0 Jun 3, 2019XACT follows through on what they promise. Once we communicated our needs and nailed down our QA process, they’ve been great at adapting to it and delivering on our QA expectations. Their team is involved in all of our meetings, which makes us feel supported. Their team adapts quickly to our changing needs and requirements, which is also a plus working with them.
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1 of 4 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
IT Managed Services for Logistics Co
4.0 — XACT provides managed IT services for a logistics company. The team has provided full-service desk phone coverage on weekends, evenings, and holidays to escalate time-sensitive issues to on-call Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend XACT for their strong value for money, citing competitive pricing and excellent service quality. A VP from 4AllPromos noted, 'Good value for cost,' while another client emphasized that XACT's pricing fit their budget. Overall, clients express satisfaction with the balance of quality and cost, highlighting the company's ability to deliver results without exceeding financial constraints.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Services provided
45% Customer Service Outsourcing55% FulfillmentFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 7 projectsSalesupply is a Customer Service BPO specializing in Customer Support Outsourcing across various markets, offering services like multilingual customer service and logistics solutions. Reviewers highlight their strong project management, responsiveness, and ability to customize solutions, with an emphasis on operational efficiency and customer satisfaction. Approximately 100% of reviews are positive, praising their professional service and tailored customer care.
Reviews mention Receptive
Clients have noted Salesupply's high level of receptivity, emphasizing their responsiveness to ongoing needs. One client remarked, 'Salesupply has always been receptive to our ongoing needs,' highlighting their adaptability as Karhu's business evolves. Additionally, clients appreciate Salesupply's proactive approach to improving processes, stating, 'Salesupply continues to look for ways to make our business run more smoothly & efficiently.' Overall, the sentiment reflects a positive view of Salesupply's collaborative and responsive nature.-
Customer Service Outsourcing for E-Commerce Platform
4.5 Jul 2, 2024Salesupply has always been receptive to our ongoing needs. With Karhu's business growing, this receptivity, patience, and ongoing collaboration will certainly continue to be needed.
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2 of 5 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support & Website Optimization for Clothing Company
5.0 — Salesupply provides customer support services to a clothing firm. They've also optimized the client's e-commerce platform and implemented logistics and fulfillment solutions into their customer Read moreWas this helpful?
Industry Experience
Salesupply has garnered positive feedback across various industries, including Media, Consumer Products, eCommerce, and Retail. In Media, they excelled in distribution and reliability. The Consumer Products sector praised their customer service and engagement. eCommerce clients highlighted their expertise in optimizing customer experience and fulfillment processes, demonstrating adaptability and responsiveness. Retail partners appreciated their logistics capabilities, facilitating significant sales growth. Overall, Salesupply is well-suited for businesses seeking reliable logistics and customer service solutions, particularly in eCommerce and retail environments.
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Consumer products & services Other industries Consumer Products eCommerce Retail MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Salesupply has received positive feedback regarding its cost-effectiveness and value for money. Clients consistently noted that the pricing fit their budgets, with one stating, 'Salesupply offers good value for cost.' Another client emphasized their satisfaction by saying, 'Everything was perfect and always on time.' Overall, the sentiment reflects that Salesupply provides reliable services that enhance operational efficiency, ensuring clients feel they receive strong returns on their investments.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Services provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +120% IT Staff AugmentationFocus Areas
10% Order Processing & Taking60% Phone Support Services25% Email Support Services +15% Chat Support ServicesSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Reviews mention Hard working
Clients consistently express appreciation for Connext's hard-working nature, highlighting their commitment to excellence and proactive approach. One client noted the team's reliability and effort in matching candidates to specific profiles, stating, 'The staff are engaged and committed to providing excellent service.' Another emphasized the dedication of the account manager in ensuring smooth operations, reflecting a strong partnership. Overall, the sentiment regarding Connext's work ethic is overwhelmingly positive, showcasing their dedication to client success.-
Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021As with any business relationships we encounter obstacles. However, with Connext, they are always proactive, fair, and show a great deal of integrity in our interactions. When COVID hit, they were able to mobilize and get all the computers to our resources' homes so that there was no interruption in services. They have continued to be proactive in helping us add resources during the pandemic.
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Staff Augmentation for Title & Escrow Company
5.0 Jan 23, 2023Connext takes a lot of pride in making the relationship successful. They assign an account manager that exists to make sure daily operations run smoothly and to serve as a point of contact should any issues arise. The care and effort that goes into helping build and manage these teams truly make them feel like an extension of our own. The recruiting and management is reliable. Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile. We always feel supported by their management team and have access to them always should a problem come up. The staff are engaged and committed to providing excellent service, they continuously strive for excellence in all that they do.
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Industry Experience
Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 7 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
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$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
30% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +310% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingFocus Areas
15% Order Processing & Taking45% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 9 projectsSelect VoiceCom is a Customer Support Outsourcing company specializing in Call Center Solutions and Customer Service BPO. The company consistently receives positive feedback, with approximately 100% of reviewers appreciating their effective communication, cultural alignment, and quality assurance processes. Clients highlight their ability to improve call quality and efficiency, as well as their proactive approach to problem-solving.
2 of 3 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office & Customer Service Outsourcing for Law Firm
5.0 — Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. Read moreWas this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
30% Customer Service Outsourcing50% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 35 projectsUassist.ME is a Customer Support Services company specializing in Customer Service BPO and Remote Customer Care solutions. Reviewers highlight their effectiveness in reducing hold times and improving customer satisfaction scores, with a 28% reduction in dropped calls. Clients commend Uassist.ME for their professional communication and reliable problem-solving, with no areas for improvement noted.
Reviews mention Reliable
Uassist.ME has received positive feedback for their reliability, with clients consistently noting their dependability in task execution. One client highlighted that their assistant is 'reliable' and 'promptly takes care of things,' freeing up their schedule significantly. Another client emphasized that they have never encountered technical difficulties and praised the team's 'impressive' talent and reliability, stating, 'I’ve never had anyone call in sick.' Overall, the sentiment reflects strong trust in Uassist.ME's consistent performance.-
Virtual Assistant Services for Online Media Mktg Company
5.0 Jul 28, 2021Uassist.ME’s project management assistant has been reliable. I can count on her to support me every day and take projects off of my hand. Having her has been pretty invaluable especially if we have 25 clients that need to be transferred. On top of that, I know that she promptly takes care of things. Overall, knowing that she’s doing her tasks has immensely freed my schedule, so having her has been great.
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IT Support for Real Estate Investment Firm
5.0 Jan 15, 2021Their project management is good. When you voice a need, they respond immediately. The follow up is excellent. When we provide a schedule, they adhere to it. The level of talent that they have available is impressive. I don’t think people realize how highly skilled outsourced teams can be. They’re smart and reliable. I’ve never had anyone call in sick.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Uassist.ME highlight their exceptional communication and work ethic, particularly in data collection for a media buying company. Clients commend their ability to deliver accurate information promptly and maintain effective communication through various channels. The overall sentiment is highly positive, with no suggested areas for improvement, indicating a strong client satisfaction and a reliable partnership.Was this helpful?
Industry Experience
Uassist.ME has garnered positive feedback across various industries, including Advertising & Marketing, Contracting, Financial Services, Real Estate, Food & Beverage, and Information Technology. Clients commend their expertise in data management, customer service, and lead generation, showcasing strengths in communication, reliability, and adaptability. Overall sentiment is favorable, especially in Advertising & Marketing and Real Estate, where businesses highlight increased efficiency and improved customer satisfaction, making Uassist.ME a suitable partner for companies in these sectors.
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Construction Advertising & marketing Food & Beverage Financial services Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Other Industry Legal Real estate IT Services ContractingWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Mountain Standard Time (MST)
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$5,000+< $25 / hr50 - 249Cairo, Egypt
Services provided
30% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 11 projectsBPO Hive LLC is a Customer Service BPO providing services such as call center outsourcing, data entry, and back-office support. Reviewers consistently praise their cost-effective solutions, with a strong alignment to company values, leading to improved efficiency and reduced operational disruptions. Notably, 100% of reviews highlight their effective project management and responsiveness, contributing to an impressive customer satisfaction rate.
1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, BPO Hive LLC has received positive feedback for their responsiveness, professionalism, and commitment to project goals. A client noted a successful conversion rate of 15% from their lead qualification efforts, highlighting the company's effective support. Clients appreciate the flexibility and value for cost, with no reported areas for improvement. Overall, the sentiment is highly favorable, indicating BPO Hive LLC as a reliable partner for outsourced telemarketing services.Was this helpful?
3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Virtual Receptionist Services for Retail Company
5.0 — BPO Hive LLC provides virtual receptionist services for a retail company. The team answers all incoming calls, manages call forwarding, takes messages, and handles customer inquiries and sales Read moreWas this helpful?
Industry Experience
BPO Hive LLC has demonstrated strong expertise across various industries, including Information Technology, Retail, Energy & Natural Resources, Contracting, Real Estate, and Financial Services. Clients commend their responsiveness, professionalism, and commitment to quality, often highlighting improvements in lead conversion rates, customer service efficiency, and operational support. Overall, BPO Hive LLC is well-suited for clients seeking reliable partnerships in lead generation, customer service, and operational management, particularly in sectors demanding high adaptability and efficiency.
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Contracting Energy & natural resources Chemicals & Biotechnology Retail Real estate Information technology Financial services ConsultingWas this helpful?
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This provider is fluent in 2 languages:
- English
- Arabic
This provider is available in 1 time zone:
- Eastern European Time (EET)
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +210% Call Center Services10% Content Moderation ServicesFocus Areas
10% Order Processing & Taking50% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 68 projectsTop Customer Service is a Customer Support Outsourcing and Call Center Solutions provider that delivers high-quality outsourced customer support and call center services. Across multiple sectors, 100% of reviews highlight their professionalism and efficiency, with over 90% noting significant improvements in response times and customer satisfaction. Their blend of human agents and AI systems ensures precise communication and brand representation for various client needs.
11 of 11 reviews are 5 stars7 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
Recent reviews highlight Top Customer Service's professionalism and effective communication, with clients noting significant improvements in response times and customer satisfaction. For instance, a CEO praised their content writing team's ability to align messaging with brand tone, resulting in increased lead inquiries. Additionally, a marketing manager commended their inbound call handling, which led to fewer missed calls and enhanced customer interactions. Overall, feedback indicates a strong alignment with client needs and a commitment to quality service.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 20 languages:
- English
- Spanish
- Arabic
- Hindi
- Russian
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Italian
This provider is available in 35 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Customer Service Outsourcing30% Staffing10% Back Office Outsourcing +510% Call Center Services10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 24 projectsRemote Team Solutions specializes in Customer Service Outsourcing, providing comprehensive customer support and business process outsourcing services. The company receives overwhelmingly positive feedback, with clients highlighting their professionalism, integrity, and the trust they inspire. Notably, 100% of reviewers commend their culture fit and value for cost, while 90% emphasize successful outcomes such as improved customer retention and profitability.
Reviews mention Accessible
Clients consistently highlight the accessibility of Remote Team Solutions, noting their prompt communication and willingness to provide flexible solutions. One client emphasized that they felt as if the offshore team was right next to them, receiving immediate support. The overall sentiment reflects a strong appreciation for the company's commitment to being available and responsive, which distinguishes them from other outsourcing firms.-
Recruiting Services for Construction Company
5.0 May 6, 2024They have always been incredibly responsive and available at all times of the day. They delivered on time even though I was highly selective during the recruitment process. My initial expectations have not only been met but exceeded to a level I didn't think possible.
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HR Services for IT Consulting Firm
5.0 Aug 29, 2022I can completely forget they are offshore, it's as if they're right here since they communicate immediately and provide the support we need at all times. They are accessible and willing to be as flexible as we require. I talked with many outsourcing companies, but RTS stands out by a lot since I can see how happy their workers actually are.
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1 of 1 Order Processing & Taking reviews is 5 starsUnknown avg. project costOrder Processing & Taking Experience
Remote Team Solutions has received overwhelmingly positive feedback for their Order Processing & Taking services, with a 95% client satisfaction rate. Clients particularly commend their effective customer care strategies, resulting in improved retention and increased profitability. Key strengths include their professionalism, accountability, and timely communication, which have led to measurable outcomes such as reduced call handle times and enhanced customer satisfaction ratings. Overall, clients express a strong alignment in values and a commitment to delivering exceptional service.
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Industry Experience
Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
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Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT ServicesWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +415% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 4 projectsROI CX Solutions, a company specializing in Customer Support Outsourcing services, has received overwhelmingly positive feedback. They demonstrated an excellent culture fit and responsiveness, with 100% of reviewers noting improved outcomes and better communication since new leadership was established. Their effective project management and reliable service were consistently highlighted by clients.
Reviews mention Timely
Clients have consistently praised ROI CX Solutions for their timely delivery and responsiveness. For instance, DocMJ highlighted that they always deliver on time and effectively manage any issues that arise. Similarly, the hospitality client noted that ROI CX Solutions delivered new hires punctually. Additionally, Techless reported a significant reduction in response times, showcasing their commitment to timely service. Overall, the sentiment regarding timeliness is overwhelmingly positive, with clients appreciating their ability to meet deadlines and address needs promptly.-
Staffing & Call Center Services for Event Company
5.0 Jan 16, 2026They delivered their new hires on time. Their flexibility and willingness to work on anything we need have been impressive.
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Call Center Services for Software Dev Company
4.5 Feb 25, 2026They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. We communicate through virtual meetings, emails, and messaging apps.
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Call Center Services for Medical Marijuana Co
4.5 Jan 16, 2026They always deliver on time and work with us to handle any issues. We communicate via virtual meetings.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, ROI CX Solutions has received positive feedback for significantly improving customer support operations, achieving a 25% reduction in first response time and increasing customer satisfaction scores. Clients commend their flexibility, effective communication, and ability to adapt to specific needs. However, suggestions for improvement include a more proactive approach to training and early check-ins to enhance alignment. Overall, the sentiment is favorable, highlighting their contributions to operational efficiency and customer retention.Was this helpful?
Industry Experience
ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.
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Consumer products & services Medical Hospitality & leisure RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.Was this helpful?
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
20% Customer Service Outsourcing30% Staffing20% Call Center Services +310% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
20% Order Processing & Taking40% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 17 projects1840 & Company is a Customer Service Outsourcing firm specializing in recruiting and managing skilled offshore customer support teams. Reviewers consistently praise their professionalism, responsiveness, and commitment to client satisfaction. With a 96% CSAT and impressive response times, 1840 & Company excels in meeting client KPIs and providing tailored call center solutions, solidifying their reputation as a dependable Customer Service BPO provider.
Reviews mention Exceptional performance
Clients have consistently praised 1840 & Company for their exceptional performance in recruitment and project management. One client noted their 'professionalism and speed,' highlighting that they delivered quality candidates efficiently, which was a rare experience compared to previous agencies. Another client reported a 25% increase in client load due to the timely and effective support provided, emphasizing their thorough needs analysis and dedication to finding the right fit. Overall, feedback reflects a high level of satisfaction with the company's services.-
Bookkeeping & Record-Keeping Assistance for Accounting Firm
5.0 Feb 3, 2023The team member is always willing to put in extra effort and take on additional responsibilities. I've been able to increase my client load by 25% since using this service. The 1840 & Co team takes great care in managing this engagement, taking the time to do a needs analysis, find the right person for the role, and performing check-ins to ensure everything is going well.
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2 of 2 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Recruitment Services for Transportation Solutions Company
5.0 — 1840 & Company provided recruitment services for a transportation solutions company. They sourced qualified candidates, conducted screening, coordinated interviews, facilitated hiring, and more. Read moreWas this helpful?
Industry Experience
1840 & Company has demonstrated expertise across various industries including Supply Chain, Medical, Telecommunications, and eCommerce. Feedback indicates strong capabilities in recruitment, operational efficiency, and customer service enhancement. Clients from the Supply Chain and Medical sectors particularly noted improved operational metrics and effective team building. Overall, sentiment is highly positive, highlighting their professional communication, adaptability, and commitment to client success, making them a valuable partner for businesses seeking staffing solutions in these fields.
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Financial services Healthcare eCommerce Advertising & marketing Telecommunications Software Manufacturing Business services Food & Beverages Retail Human ResourcesWas this helpful?
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This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Mandarin
- French
- Italian
- German
- Hindi
- Portuguese
- Romanian
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Services provided
15% Customer Service Outsourcing15% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +415% HR Outsourcing15% IT Staff Augmentation15% Staffing10% Call Center ServicesFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 12 projectsOutsourced specializes in Customer Support Outsourcing, providing administrative and IT support services. Reviews highlight their effective communication, responsiveness, and proactive problem-solving capabilities. Clients appreciate their ability to adapt to various time zones and ensure seamless integration with existing systems. Outsourced demonstrates reliability and a commitment to client satisfaction, making them a strong candidate for BPO needs.
Reviews mention Professional
Clients have consistently praised Outsourced for their professionalism and commitment to project goals. One client highlighted their 'professional handling of matters' and 'impressive commitment' despite time zone differences. Another noted the team's 'high level of test execution discipline' and 'exceptional responsiveness' in adapting to changing project priorities. Overall, the sentiment reflects a strong appreciation for Outsourced's reliability, structured project management, and effective communication, contributing positively to client satisfaction and project success.-
App Regression Testing & Reporting for Tax Mgmt Software Co
5.0 Feb 10, 2025The outsourced regression team operated within a structured project management framework designed to ensure timely, accurate, and effective regression testing while aligning with the needs of local QA and engineering. The team consistently delivered on time, demonstrated high responsiveness to changing priorities, and provided clear, actionable defect reports that improved testing efficiency. Their structured approach to test execution, documentation, and collaboration directly contributed to the overall success of regression cycles at Canopy. The outsourced regression team demonstrated a high level of professionalism, reliability, and efficiency, making them a valuable extension of Canopy’s QA operations.
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Custom App Dev & Support for Legal Software Provider
5.0 Mar 31, 2025The Professional handling of matters was noted as particularly impressive. The company demonstrated a strong commitment to the project, showing flexibility and dedication despite timezone differences. Their administration team was very supportive, and resources were allocated to tasks according to priority.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Outsourced has received positive feedback for their recruitment solutions, particularly in streamlining processes and enhancing efficiency for clients like Quality People Pty Ltd. Clients appreciate the personable approach and alignment with company values, highlighting the effectiveness of team members such as Michelle, the Client Success Director. However, there are noted frustrations regarding staff operating controls, indicating room for improvement. Overall, the sentiment is favorable, emphasizing strong collaboration and value.Was this helpful?
Industry Experience
Outsourced has demonstrated expertise across various industries, including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Clients praise their commitment, adaptability, and effective project management, which led to timely deliverables and improved efficiency. Positive feedback highlights their strong communication and professional handling of tasks. Overall, Outsourced is particularly well-suited for businesses seeking reliable staffing solutions and technical support within these sectors.
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Information technology Consulting Legal Telecommunications eCommerce Engineering Arts, entertainment & music Media ContractingWas this helpful?
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This provider is fluent in 1 language:
- English
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Call Center Services +120% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 36 projectsWing Assistant is a company offering Customer Support Outsourcing services, providing virtual assistant solutions tailored to various business needs. While 78% of reviewers praise their seamless integration, professionalism, and enhanced efficiency, there are concerns about the vetting process and task completion quality, accounting for approximately 22% of the feedback. Despite challenges, their cost-effective and proactive approach is noted as a key strength.
Reviews mention Meets deadlines
Clients have consistently praised Wing Assistant for their ability to meet deadlines. One client highlighted that all social media posts were delivered on a timely manner, with every request addressed promptly. This sentiment is reinforced by the overall satisfaction expressed, with no noted areas for improvement in project management. The positive feedback indicates a strong reliability in meeting project timelines, contributing to successful outcomes such as increased engagement and followers.-
SMM & Content Mktg for Digital Marketing Company
5.0 Jun 9, 2023Yes, everything is posted on a timely manner, and every request that I have is met in a timely fashion.
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6 of 10 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 10 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Sales Outsourcing for Job Consultancy
5.0 — Wing Assistant provided sales outsourcing services for a job consultancy. The team developed and implemented sales strategies, researched potential clients, and closed leads. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Wing Assistant's competitive pricing and excellent value for money. Many reviews specifically mention that the company's pricing fits their budget and delivers good value compared to other options. For instance, one CEO noted, 'Pricing fit our budget; good value for cost,' while another client remarked on the 'low-cost operational support' that resulted in significant efficiency gains. Overall, the sentiment towards cost and value is positive, with clients appreciating the quality of service received relative to their investment.Was this helpful?
View PackagesFull-time Customer Support Representative
Give customers a way to reach you as soon as they need help. Wing Live Customer Support Reps (CSR) help with customer acquisition, onboarding, order processing, complaints, refunds and more.Was this helpful?
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$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Back Office OutsourcingFocus Areas
16% Order Processing & Taking64% Phone Support Services20% Chat Support ServicesSee all 13 projectsSureCall Contact Centers specializes in Call Center Outsourcing and Remote Customer Care, offering solutions for overflow call volume management. The company is praised for its flexibility, culture, and consistent service delivery, with 100% of reviewers noting their satisfaction with measurable outcomes such as ASA and AHT. No areas for improvement were identified.
Reviews mention Attentive
Clients consistently highlight SureCall Contact Centers' attentiveness and professionalism. A government coordinator noted the team's ability to provide reliable after-hours support, emphasizing their efficient communication and follow-up practices. The client appreciated that representatives always recorded details during calls, ensuring clarity and continuity. Overall, the sentiment is overwhelmingly positive, with clients expressing confidence in SureCall's ability to meet their needs and provide peace of mind.-
Voice Services for Government Organization
5.0 Oct 5, 2020Every time I call SureCall, they get my name and phone number right away, just in case we get disconnected. I find that to be the most important, because I never have to explain what I need more than once. Also, they always listen and check-in with me. They’re great at follow-ups, which is something I really appreciate.
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Voice Services for Government Organization
5.0 Oct 5, 2020SureCall is one of the most professional companies I know of. They’re very attentive, they have great follow up, and great communication skills. Their team representatives are always taking notes, so if you ever have any concerns, you’ll always know what happened on the phone call.
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1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Financial Services Co
5.0 — SureCall provided call center services for a financial services company. The team handled the client's overflow call volume. Read moreWas this helpful?
Industry Experience
SureCall Contact Centers demonstrates strong expertise across various industries, including real estate, advertising & marketing, financial services, automotive, government, hospitality & leisure, and business services. Clients consistently highlight their responsiveness, professionalism, and effective project management. The overall sentiment is positive, with notable strengths in customer service efficiency and flexibility in handling diverse needs, making them a suitable partner for businesses seeking reliable support in these sectors.
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Hospitality & leisure Advertising & marketing Financial services Automotive Government Business services Consumer Products Real estate SportsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SureCall Contact Centers' competitive pricing and overall value for money. One client noted, 'we chose them because their pricing fit our budget,' while another emphasized, 'great value for cost.' Reviewers appreciate the flexibility and responsiveness of the team, often stating that they deliver quality service that justifies the investment. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with both the cost-effectiveness and the quality of service provided.Was this helpful?
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
20% Customer Service Outsourcing30% Call Center Services20% IT Managed Services +220% Sales Outsourcing10% Back Office OutsourcingFocus Areas
25% Order Processing & Taking35% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 9 projectsMarKam Solutions is a Customer Service BPO, specializing in outsourcing customer support and operational efficiency. The company has consistently received positive feedback for its adaptability, professional project management, and ability to offer cost-effective solutions, with 100% of reviewers mentioning satisfaction with their tailored services and commitment to exceeding expectations.
Reviews mention Accommodating
Clients have consistently praised MarKam Solutions for their accommodating nature, highlighting their adaptability and responsiveness to client needs. For instance, one client noted their structured and detail-oriented approach, which facilitated effective communication and timely project delivery. Additionally, the company demonstrated a keen ability to adjust to evolving business demands, further enhancing client satisfaction. Overall, the sentiment reflects a strong appreciation for MarKam Solutions' commitment to meeting client expectations.-
Call Center Services for Logistics & Supply Chain Company
5.0 Nov 7, 2024They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive. Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive.
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3 of 3 Order Processing & Taking reviews are 5 stars1 new review for Order Processing & Taking in past 6 months$50,000 – $199,999 avg. project costOrder Processing & Taking Experience
MarKam Solutions has received overwhelmingly positive feedback from clients within the Order Processing & Taking service, with 100% of reviewers expressing satisfaction. Key strengths include their expertise in workforce management, evidenced by a 35% reduction in labor costs and an increase in sales conversion rates by up to 15%. Clients commend their responsiveness and adaptability, noting exceptional communication and timely deliverables. Overall, MarKam Solutions is regarded as a valuable partner, aligning well with client goals and delivering measurable results.
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5 of 5 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Logistics & Supply Chain Company
5.0 — MarKam Solutions provides outsourcing services for a logistics and supply chain company. The team is tasked with improving customer satisfaction, implementing new tech, and reducing operational Read moreWas this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
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$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 23 projectsCCIG Group is a Customer Service BPO offering outsourced customer support, call center solutions, and comprehensive customer care outsourcing services. The reviews highlight exceptional flexibility, with 100% of reviewers noting their ability to adapt quickly to changes and meet short-term demands. Their project management and service delivery consistently meet or exceed expectations, with 95% of reviewers expressing satisfaction.
Reviews mention Communicative
Clients highly commend CCIG Group for their communicative approach, noting strong collaboration and responsiveness. One client emphasized the 'strong communication' as crucial to their partnership, highlighting CCIG's readiness to assist with both long-term projects and ad hoc needs. The team is described as adaptive, ensuring timely delivery and maintaining positive customer relationships. Overall, the sentiment reflects a high level of satisfaction with CCIG's communication practices, although there is recognition of the need for ongoing process improvements.-
Customer Service Outsourcing for Retail Company
4.5 Sep 11, 2025All depends on the specific team and strong communication between Us and our trusted Partner. We consider CCIG attitude to be crucial in our partnership following with readiness to help us implementing our long & short term projects. Our company is constantly looking for improvements and obviously occasional mistakes are a natural challenge when handling large and diverse volume of inquiries.
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1 of 2 reviews are 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback for CCIG Group highlights a strong emphasis on cultural fit, professional service, and operational efficiency. One client noted improved direct response rates in phone support, while another praised the company's ability to manage a 24/7 hotline efficiently, achieving high service levels early in the project. Overall sentiment is positive, with clients appreciating timely deliverables and flexibility, indicating a solid partnership for diverse operational needs.Was this helpful?
Industry Experience
CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
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Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial servicesWas this helpful?
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This provider is fluent in 25 languages:
- Albanian
- Azerbaijani
- Bulgarian
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing25% Call Center Services +125% Content Moderation ServicesFocus Areas
30% Order Processing & Taking25% Chat Support Services25% Email Support Services +120% Phone Support ServicesSee all 18 projectsTECHSPEED INC is a Customer Service BPO that provides Remote Customer Care and Data Entry services with a focus on high accuracy and timely delivery. Reviews highlight their effective project management and proactive communication, with 100% of feedback being positive, emphasizing their customer-first mindset and efficiency.
Reviews mention Experienced
Clients express high satisfaction with TECHSPEED INC's professionalism and experience. One client highlighted their effective data management for nearly 1,000 WordPress posts, noting timely delivery and accommodating communication. The team’s ability to adapt to project changes and provide structured updates was particularly praised. Overall, the sentiment is overwhelmingly positive, with clients stating that TECHSPEED INC has exceeded expectations in supporting complex data needs.-
Data Cleaning & Content Mgmt for Advertising & Marketing Co
5.0 Feb 9, 2026TECHSPEED INC’s team is very professional and clearly experienced, yet communication has been easy and personable. They’ve been very accommodating toward changes in our project timeline, and they always deliver their work on time.
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1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
Industry Experience
TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Advertising & marketing Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estateWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
20% Customer Service Outsourcing50% Call Center Services15% Back Office Outsourcing +115% CRM Consulting and SIFocus Areas
10% Order Processing & Taking60% Phone Support Services15% Chat Support Services +115% Email Support ServicesSee all 15 projectsValoris Center is a customer service BPO company offering comprehensive call center solutions, including customer support outsourcing and technical support. Reviews indicate high satisfaction, with an 80% success rate in new customer campaigns and a 92% customer satisfaction rating. Clients commend their responsiveness, adherence to timelines, and alignment with company values, though some noted areas for improvement, such as personnel turnover.
Reviews mention Results-oriented
Valoris Center has consistently demonstrated a results-oriented approach, as evidenced by client feedback highlighting their effectiveness in achieving key performance metrics. One client noted an impressive 80% success rate in contacting new customers, while another reported a 90% call rate within 15 minutes of form submission. Clients praised Valoris for their professionalism, flexibility, and commitment to delivering measurable outcomes, reinforcing their reputation as a reliable partner in achieving project goals.-
Call Center & Sales Services for FinTech Platform Co
5.0 Nov 14, 2024The contact rate was up to 80%. The success rate was up to 80% on new customers and up to 60% on existing customers. We greatly appreciated their proactive approach and commitment to results. At the same time, the interactions with our customers were handled in a professional manner, and we successfully achieved the contact rate that was important for us.
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3 of 4 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center & Sales Services for FinTech Platform Co
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects.Was this helpful?
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This provider is fluent in 12 languages:
- English
- Spanish
- Russian
- German
- French
- Italian
- Romanian
- Serbian
- Slovenian
- Bulgarian
- Dutch
- Polish
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Services provided
20% Customer Service Outsourcing50% Call Center Services15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 50 projectsSpecialty Answering Service is a customer support outsourcing company that offers call center solutions and remote customer care. Their services have received overwhelmingly positive feedback, with clients praising their 24/7 availability, affordability, and helpful call management features. Approximately 100% of reviewers appreciated their responsiveness and value for cost, highlighting their effective project management and flexibility in script customization.
Reviews mention Unique expertise
Clients commend Specialty Answering Service for their unique expertise in handling after-hours calls with professionalism and efficiency. One client highlighted the company's ability to manage important calls effectively, stating, 'Their customer service and their abilities stood out.' Another noted that their after-hour calls are handled with the same expertise as during regular hours, emphasizing prompt communication and a deep understanding of their business needs. Overall, the sentiment reflects strong satisfaction with the company's specialized services.-
Answering Service for Property Management Company
5.0 Jul 23, 2020The customer service and their abilities stood out. This demonstrates their unique expertise in managing client relations effectively.
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Inbound Appointment Scheduling for Food Product Producer
5.0 Nov 2, 2017Their strength is professional handling of calls and increased knowledge of our business. This highlights their unique expertise in understanding and adapting to client-specific needs, ensuring smooth operations.
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5 of 5 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Exterior Remodeling Company
5.0 — Specialty Answering Service provides after-hours call center services for an exterior remodeling company. The team is responsible for answering phone calls during non-business hours. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Specialty Answering Service as offering good value for money, with many noting that their pricing aligns well with budgets and expectations. For instance, a client from Lowery Fence & Patio highlighted that they chose SAS because 'their pricing fit our budget and they offered good value for the cost.' Similarly, Ben Robinson Homes emphasized the company's 'good value for cost.' Overall, the sentiment reflects satisfaction with both service quality and affordability.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+< $25 / hr50 - 249Cerritos, CA
Services provided
25% Customer Service Outsourcing25% Call Center Services20% Back Office Outsourcing +215% Social Media Marketing15% Web DevelopmentFocus Areas
42% Order Processing & Taking41% Phone Support Services17% Email Support ServicesSee all 5 projectsHire Live Support Inc is a Customer Service BPO specializing in outsourced customer support and remote customer care. They consistently receive positive feedback, with over 90% customer satisfaction noted across reviews. Clients commend their ability to improve response times and deliver high-quality support, with particular praise for their professionalism and seamless integration into client operations.
3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Sales & Customer Support Resources for Telecoms Business
5.0 — Hire Live Support Inc has provided dedicated sales and customer support resources for a telecommunications business. The team has handled 24/7 support, technical support, and administrative tasks. Read moreWas this helpful?
Industry Experience
Hire Live Support Inc has garnered positive feedback across various industries, including Telecommunications, Financial Services, Fitness, and Business Services. Clients commend their expertise in providing 24/7 support and managing customer interactions effectively, resulting in improved response times and customer satisfaction. The Telecommunications sector highlights their role as an operational extension, while the Financial Services industry appreciates their management of scalable support operations. Overall, their strengths lie in professionalism, adaptability, and impactful service delivery, making them a suitable partner for businesses seeking enhanced customer engagement.
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Financial services Telecommunications Fitness Business servicesWas this helpful?
More responsive than most other service providers
Get in TouchHire Live Support Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 5 languages:
- Arabic
- English
- French
- Italian
- Spanish
This provider is available in 5 time zones:
- Middle East Time (MET)
- Central European Time (CET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Universal Coordinated Time (UTC)
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
29% Customer Service Outsourcing41% Call Center Services19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
10% Order Processing & Taking45% Phone Support Services25% Chat Support Services +120% Email Support ServicesSee all 6 projectsContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value.
Reviews mention Well-organized projects
Clients consistently praised ContactPoint 360 for their well-organized project management. One reviewer highlighted their proactive approach, noting that deliverables were consistently on time and they were responsive to changing requirements. Another client emphasized their responsiveness and organization, stating that the project management team met deadlines and was open to feedback. Overall, the sentiment regarding project organization is highly positive, reflecting a commitment to quality and efficiency.-
Call Center Services for Marketing Agency
5.0 Nov 12, 2025Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes.
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Customer Support & Call Center Services for SEO Company
4.5 Dec 29, 2025Their project management approach was organized and proactive. Deliverables were consistently on time, and they were quick to respond when requirements changed.
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3 of 5 Customer Service Outsourcing reviews are 5 stars5 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr250 - 999Princeton, NJ
Services provided
10% Customer Service Outsourcing50% Call Center Services10% Business Consulting +510% Sales Outsourcing5% Back Office Outsourcing5% Email Marketing5% Finance & Accounting Outsourcing (FAO)5% Market ResearchFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 35 projectsExpertCallers is a customer service outsourcing company providing comprehensive call center solutions tailored to enhance client communication and lead management. Across reviews, 100% of clients highlighted their professionalism and efficiency, with nearly 80% commending their fast response times and proactive communication. Clients appreciate their adaptability, with some noting a 40% increase in business growth post-collaboration.
Reviews mention High-quality work
Clients consistently commend ExpertCallers for their high-quality work, noting the dedication of their team despite challenging circumstances. One client highlighted the exceptional quality of candidates provided and their team's responsiveness and communication skills. Additionally, the measurable outcomes, such as increased eCommerce revenue and successful lead generation, underline their effective execution. Overall, the sentiment reflects strong satisfaction with the quality of services delivered, although some clients suggest improved proactiveness from team managers.-
Customer Service & Sales Outsourcing for Presentation Co
5.0 Mar 12, 2026They provided excellent quality of candidates from so many different countries; they're sharp, hardworking, responsive, and communicate well.
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12 of 25 reviews are 5 stars9 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 25 Recent ReviewsReviewed 25 times in the past 6 months
In the past six months, ExpertCallers has received overwhelmingly positive feedback from clients across various industries. Clients praised their professionalism, reliability, and effective communication, noting significant improvements in response times and customer satisfaction. One client highlighted a 40% increase in bookings due to ExpertCallers' efficient handling of lead generation and customer inquiries. While some suggested enhanced analytics and reporting tools for further insights, overall sentiment reflects high satisfaction with ExpertCallers as a dependable partner.Was this helpful?
Industry Experience
ExpertCallers has demonstrated strong capabilities across various industries, notably in Business Services, Construction, Automotive, and Education. Clients consistently cite improvements in customer response times, lead generation, and overall satisfaction. In the Construction sector, they helped increase client engagement and project confirmations significantly. The Automotive industry feedback highlights their proficiency in managing customer inquiries and appointment scheduling, resulting in increased bookings. Overall, the sentiment is highly positive, with clients praising their professionalism and adaptability, making them a versatile choice for diverse business needs.
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Home Services Electric Financial services Non-profit Information technology Education Contracting Other industries Automotive Construction Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
ExpertCallers is frequently praised for its competitive pricing and overall value for money. Clients noted that the company's pricing fit their budgets and provided good value, with one stating it was a 'great culture fit' as well. Many reviews highlighted the significant improvements in response times and customer engagement, attributing these successes to ExpertCallers' effective service. Overall, clients expressed high satisfaction with the return on investment, citing measurable growth in leads and sales conversions.Was this helpful?
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$1,000+< $25 / hr50 - 249Dipolog City, Philippines
Services provided
10% Customer Service Outsourcing35% Back Office Outsourcing35% Call Center Services +210% Content Marketing10% Sales OutsourcingFocus Areas
20% Order Processing & Taking30% Chat Support Services30% Email Support Services +120% Phone Support ServicesSee all 20 projectsOBI Services is a Customer Service BPO specializing in Customer Support Outsourcing, providing multilingual 24/7 assistance and enhancing customer service operations. Across their reviews, 100% of clients praised their proactive communication and alignment with company values, with measurable improvements like a 40% reduction in response times and a 30% decrease in support errors.
Reviews mention Trustworthy
Clients express a strong sense of trust in OBI Services, highlighting their punctuality, responsiveness, and attention to detail. One CEO noted, "They treated our data like their own, which gave us confidence that we could trust the information without double-checking everything." Overall, feedback indicates a high level of satisfaction with the company's reliability and commitment to delivering quality work, reinforcing their reputation as a trustworthy partner.-
Data Entry & Management for Real Estate Agency
5.0 Jul 14, 2025The attention to detail and accuracy really stood out. They treated our data like their own, which gave us confidence that we could trust the information without double-checking everything.
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3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back-Office Mgmt & Customer Service for Financial Nonprofit
5.0 — OBI Services was hired by a financial empowerment nonprofit to manage their back-office operations and provide multi-channel customer service support. Key tasks included record-keeping and Read moreWas this helpful?
Industry Experience
OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.
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Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & servicesWas this helpful?
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This provider is fluent in 1 language:
- English
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$1,000+< $25 / hr50 - 249Kingston, Jamaica
Services provided
30% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +110% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 8 projectsvlbpo cx is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is praised for its professionalism, outstanding support, and flexibility, with 100% positive feedback highlighting their seamless integration with clients’ cultures and commitment to quality. Approximately 50% of reviews emphasize their ability to scale efficiently and improve customer satisfaction scores.
2 of 2 reviews are 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback for vlbpo cx highlights exceptional performance in customer support and appointment scheduling. A VP from Credit Suite noted their success in averaging 500+ appointments per month and praised their project management and communication skills. Similarly, the Customer Support Lead at Hiyacar emphasized their team's professionalism and outstanding support, resulting in improved retention and satisfaction metrics. Overall, clients express high satisfaction with vlbpo cx, with no noted areas for improvement.Was this helpful?
1 of 1 Order Processing & Taking reviews is 5 stars1 new review for Order Processing & Taking in past 6 monthsUnknown avg. project costOrder Processing & Taking Experience
Reviews of vlbpo cx in the Order Processing & Taking service reflect overwhelmingly positive feedback, with 100% of clients expressing satisfaction. Key strengths include their professionalism, responsiveness, and integration with client teams, resulting in improved customer satisfaction (CSAT) scores, member retention, and KPI achievements. Clients appreciate the team's organizational skills and commitment to exceeding expectations, highlighting a strong culture fit and value for cost. Overall, vlbpo cx is recommended for their dedicated outsourcing expertise.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend vlbpo cx for their cost-effectiveness and value for money. For instance, one client highlighted that they chose vlbpo cx due to their pricing fitting the budget while also offering good value. Another noted the company's ability to deliver high-quality service without compromising on costs, emphasizing their impressive adaptability. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction regarding the return on investment and the alignment of vlbpo cx's services with their business needs.Was this helpful?
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This provider is fluent in 7 languages:
- Dutch
- English
- Filipino
- French
- German
- Mandarin
- Spanish
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
20% Customer Service Outsourcing50% Back Office Outsourcing10% Call Center Services +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 38 projectsThe Hour - Back Office and Virtual Assistant Services is a company specializing in Customer Support Outsourcing and back-office operations. They have consistently received positive feedback for their responsiveness, integration into clients’ workflows, and ability to enhance operational efficiency, with approximately 100% of reviewers highlighting their professionalism and excellent communication skills. Clients appreciate their reliable service, which includes managing customer inquiries and supporting various administrative tasks, making them a valuable extension of any team.
23 of 23 reviews are 5 stars1 new review for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 23 Recent ReviewsReviewed 23 times in the past 6 months
Recent reviews of The Hour - Back Office and Virtual Assistant Services reflect a strong overall sentiment of satisfaction among clients. Users consistently highlight the team's reliability, attention to detail, and proactive communication. For instance, one client noted that their financial records became more organized and accurate, while another emphasized improved response times and customer satisfaction. Clients praised the team's adaptability and ability to seamlessly integrate into their operations, with no reported areas for improvement in recent engagements.Was this helpful?
6 of 6 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 7 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
App Management & Support for HR Solutions Firm
5.0 — The Hour - Back Office and Virtual Assistant Services provides email marketing services for an HR solutions firm. The team manages email campaigns, analyzes performance data, and optimizes outreach Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services for their excellent value and budget-friendly pricing. For instance, one client noted that the pricing fit their budget while delivering good value for the cost. Another emphasized that their services greatly reduced internal workloads, allowing teams to focus on growth. Overall, the sentiment is overwhelmingly positive, with many clients appreciating the reliability and cost-effectiveness of the services provided.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Johannesburg, South Africa
Services provided
35% Customer Service Outsourcing50% Call Center Services10% Accounting +15% Marketing StrategyFocus Areas
10% Order Processing & Taking50% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 3 projectsAfrishore BPO is a Customer Service BPO that excels in outsourced customer support, demonstrating exceptional client retention and satisfaction. The company is praised for its warm, friendly staff and alignment with client values, achieving 100% client retention and receiving positive client feedback. Their responsiveness and adaptability to project needs are noteworthy.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Fitness Startup
5.0 — Afrishore BPO provided customer service outsourcing services for a fitness startup. The team was responsible for handling the client's entire customer service. Read moreWas this helpful?
Industry Experience
Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors.
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Fitness Advertising & marketingWas this helpful?
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This provider is fluent in 6 languages:
- English
- French
- Portuguese
- German
- Italian
- Dutch
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Undisclosed< $25 / hr10 - 49Pune, India
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing20% Document Digitization & Management +410% AI Development10% Sales Outsourcing5% Transcription5% TranslationFocus Areas
50% Order Processing & Taking50% Email Support ServicesSee all 7 projectsStrong Vision Data Processing is a data management company that specializes in data entry, PDF redaction, and data conversion services. Their clients consistently praise their timeliness, accuracy, and cost-effectiveness, with 100% of reviewers highlighting impressive project management and communication skills. The company is commended for delivering high-quality work that meets specific client needs efficiently.
Reviews mention High-quality work
Clients consistently commend Strong Vision Data Processing for their high-quality work and attention to detail. One client noted that their data processing was significantly more accurate than competitors, while another highlighted the seamless execution of tasks, stating they could trust the results without review. The firm is recognized for delivering projects ahead of deadlines and exceeding expectations, reinforcing their reputation for excellence in data processing and migration services.-
Web Content Transfers for Production Company
5.0 Oct 11, 2018I’ve grown to trust the quality of results they deliver over the years. There’s no need for me to look it over to make sure it is correct. Strong Vision Data Processing has exceeded my expectations every time I’ve utilized their services. We always receive great feedback on the projects we finish together.
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Data Digitalization for University Research Team
5.0 Aug 19, 2020At one point we had some other people transcribe files to compare with Strong Vision’s, and theirs were significantly more accurate, which we were very pleased about. I’ve worked with a lot of different data storage and processing companies in my role, and they are definitely the best ones so far. They were significantly cheaper than the other providers we looked at, so they saved us a lot of money while still providing very high-quality work on everything they tackle for us.
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Industry Experience
Strong Vision Data Processing has demonstrated expertise across various industries, including Financial Services, Education, Media, Legal, and Other Industries. Clients commend their quick turnaround, accuracy, and attention to detail, often exceeding expectations in project delivery. In Financial Services, they ensure zero errors in monthly statements; in Education, their data digitization services have proven highly accurate. The overall sentiment is overwhelmingly positive, marking them as a strong fit for clients in need of efficient data processing and management solutions.
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Media Legal Other industries Design Financial services Education IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Strong Vision Data Processing for their exceptional value and cost-effectiveness. For instance, one client noted they were 'significantly cheaper than the other providers' while maintaining high-quality work. Another mentioned their 'very flexible billing' and willingness to adjust pricing based on project needs. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the balance of cost and quality, often highlighting timely delivery and minimal errors.Was this helpful?
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$1,000+< $25 / hr10 - 49Kolkata, India
Services provided
20% Customer Service Outsourcing35% Web Development30% Call Center Services +115% Search Engine OptimizationFocus Areas
20% Order Processing & Taking30% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 11 projectsStaybright Design Private Limited is a Customer Service BPO specializing in outsourced customer support services, including 24/7 inquiry response and resolution through multiple channels. The company received overwhelmingly positive feedback, with improved customer satisfaction ratings by 25% and retention rates by 12%. Their exceptional project management and commitment to continuous improvement impressed clients significantly.
1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Outsourced Customer Service for Beverage Manufacturing Co
5.0 — Staybright Design Private Limited provided customer support services for a beverage manufacturing company. The team responded to customer inquiries and provided email and chat support scripts. Read moreWas this helpful?
Industry Experience
Staybright Design Private Limited has garnered positive feedback across multiple industries, including Advertising & Marketing, Food & Beverage, Real Estate, Manufacturing, and Financial Services. Clients praised their strong project management, effective customer support solutions, and tailored sales strategies that drove significant improvements in customer engagement and satisfaction. The company’s expertise in sales optimization and customer service aligns well with the needs of sectors focused on client retention and growth, indicating a strong fit for businesses seeking impactful solutions in these areas.
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Financial services Advertising & marketing Food & Beverage Real estate ManufacturingWas this helpful?
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This provider is fluent in 4 languages:
- English
- Bengali
- Hindi
- Urdu
This provider is available in 6 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Australia Central Time (ACT)
- Mountain Standard Time (MST)
- New Zealand Standard Time (NST)
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +410% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Professional
Hugo Inc. has received overwhelmingly positive feedback regarding their professionalism. Clients highlight their exceptional commitment to understanding company cultures, delivering on time, and providing outstanding customer support. One client noted their 'unwavering commitment to on-time deliveries' and adaptability to specific needs, while another praised their ability to reduce response times and enhance customer satisfaction. Overall, clients express gratitude for Hugo's reliability, flexibility, and the positive energy they bring to collaborations, marking them as an exemplary partner.-
Call Center Services for Gaming Company
5.0 Aug 17, 2023The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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11 of 12 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
65% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +15% Sales OutsourcingFocus Areas
20% Order Processing & Taking30% Chat Support Services30% Email Support Services +120% Phone Support ServicesSee all 48 projectsEverHelp is a Customer Service BPO company specializing in Outsourced Customer Support and Call Center Solutions. Their reviews highlight a consistent theme of high-quality service, with 100% of testimonials praising their structured project management and ability to improve response times significantly. Approximately 90% of reviewers commend EverHelp for their proactive problem-solving and clear communication.
1 of 1 Order Processing & Taking reviews is 5 starsUnknown avg. project costOrder Processing & Taking Experience
EverHelp has received overwhelmingly positive feedback for their Order Processing & Taking service, with 100% of reviewers highlighting exceptional customer communication, demonstrated by a 2-minute response time and 12,000 tickets resolved monthly. Clients emphasize the company's alignment with their values, proactive approach, and cost-effectiveness as key strengths. No negative feedback was reported, reinforcing their reputation for high-quality service and robust customer retention.
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24 of 24 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 24 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Fitness Apparel Company
5.0 — EverHelp provided customer support services for a fitness apparel company. The team built and managed a support team across email, in-app chat, and social media channels, and handled payment Read moreWas this helpful?
Industry Experience
EverHelp demonstrates strong expertise in various industries, particularly Information Technology and Business Services, where their support services significantly improved customer satisfaction and operational efficiency. In the Hospitality and Retail sectors, they enhanced response times and customer interactions. Overall, feedback highlights EverHelp's capability to provide scalable, multilingual support, streamline processes, and maintain high-quality service across diverse sectors, including logistics, education, and telecommunications, making them a versatile choice for potential clients across these industries.
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Information technology Telecommunications Software Business services Consumer products & services Retail Other industries Advertising & marketing Design Education Financial services Social Networking Arts, entertainment & music Other Industry Hospitality & leisureWas this helpful?
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This provider is fluent in 22 languages:
- Bulgarian
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
- Hungarian
- Italian
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Services provided
55% Customer Service Outsourcing35% Call Center Services10% Back Office OutsourcingFocus Areas
25% Order Processing & Taking50% Phone Support Services15% Chat Support Services +110% Email Support ServicesSee all 26 projectsSimply Contact is a customer service BPO specializing in outsourced customer support, call center solutions, and remote customer care. Across diverse projects, they consistently receive high ratings for their adaptability and effective project management. Notably, 100% of reviewers praised their timely delivery and improvement in customer satisfaction, while 70% highlighted their multilingual support capabilities. Overall, Simply Contact is recognized for enhancing operational efficiency and customer service quality.
1 of 1 Order Processing & Taking reviews is 5 starsUnknown avg. project costOrder Processing & Taking Experience
Simply Contact has received overwhelmingly positive feedback for their Order Processing & Taking services, with a notable 15% increase in Customer Satisfaction (CSAT) reported by clients. Reviewers consistently highlight their expertise in customer support, efficient handling of inquiries, and strong communication skills. Additionally, clients appreciate the company's attention to detail, quality control measures, and rapid agent training. Overall, there are no significant negative remarks, indicating a high level of satisfaction with their services.
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13 of 16 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 16 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Wheelchair Rental System
4.5 — A wheelchair rental system has hired Simply Contact to manage their inbound customer support. The team handles inquiries and troubleshooting and provides guidance in both English and German. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Simply Contact's cost-effectiveness and value for money, highlighting their competitive pricing and quality of service. For instance, one client noted they received 'good value for cost' while another emphasized that their pricing 'fit our budget.' However, some reviews also mentioned room for improvement in their pricing strategy. Overall, the sentiment is positive, with many clients appreciating the balance between affordability and service quality.Was this helpful?
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This provider is fluent in 17 languages:
- English
- Spanish
- Arabic
- Russian
- German
- French
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
- Czech
This provider is available in 12 time zones:
- Middle East Time (MET)
- Gulf Standard Time (GST)
- Greenwich Mean Time (GMT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Israel Daylight Time (IDT)
- Central European Time (CET)
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UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 16 projectsGo Answer is a business process outsourcing company specializing in answering services and customer support across various communication channels. Reviews indicate a high level of professionalism and reliability, with 100% of reviewers praising their responsiveness and ability to handle large call volumes effectively. Clients report significant cost savings and improved customer engagement, although some suggest enhancements in bilingual support and training transparency.
Reviews mention Timely
Clients have consistently praised Go Answer for their timeliness and responsiveness. A law office managing partner noted that Go Answer has been 'very responsive and timely' in their communications, enhancing the overall project management experience. Additionally, they appreciate the prompt delivery of call recordings upon request, reflecting a commitment to transparency and reliability. Overall, sentiment towards Go Answer's timeliness is highly positive, with clients feeling supported and valued throughout their engagement.-
Call Center Service for Law Firm
5.0 Aug 23, 2021The way that we initiated the project was via email, which then turned into a Zoom call, and that’s where we are now —they’ve been very responsive and timely with everything they’ve done. Sometimes, they don’t write down the full transcript after the call goes over the 10-minute mark. However, Go Answer is always transparent and prompt in providing us with the full recordings of the calls whenever we request them.
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Industry Experience
Go Answer has demonstrated expertise across various industries including Legal, Financial Services, Hospitality, and E-commerce. Legal clients commend their professionalism and empathetic communication, significantly increasing lead conversions. Financial services clients appreciate their cost-effectiveness and reliability, noting substantial savings and improved response times. The Hospitality sector highlights their efficiency in call handling, although some desire more personalized service. Overall, Go Answer is well-regarded for enhancing customer interactions and operational efficiency across these sectors.
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Legal Financial services Other industries Hospitality & leisure Real estate Business services Retail Healthcare EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Go Answer as offering good value for money, with notable cost savings reported. One client highlighted a 66% reduction in costs compared to their previous service, while another indicated a monthly saving of approximately $1,500. Overall, clients appreciate the professionalism and quality of service provided, with sentiments reflecting that the pricing aligns with the high quality received. However, some feedback suggests that costs can escalate depending on usage, indicating variability in value based on client needs.Was this helpful?
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Pensacola, Florida (1) Winter Garden, Florida (1) Kansas City, Missouri (1) Nashville, Tennessee (1) Chicago, Illinois (1) Park Forest, Illinois (1) West New York, New Jersey (1) New York City, New York (1) South Milwaukee, Wisconsin (1) Santa Ana, California (1) Portland, Oregon (1) Pittsburgh, Pennsylvania (1) Manassas, Virginia (1) Bridgeton, Missouri (1) Flushing, New York (1) Pound, Virginia (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
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$10,000+< $25 / hr250 - 999Plovdiv, Bulgaria
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Data Annotation Services +215% Staffing10% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 2 projectsOWORKERS is a BPO company specializing in document verification and app monitoring services across various regions. Reviews indicate a high level of satisfaction with their problem-solving abilities and quick feedback, with 100% of reviewers highlighting their effective communication and decision-making. Clients appreciate their ownership and dedication, with no significant areas for improvement mentioned.
Industry Experience
OWORKERS has demonstrated expertise primarily in the Regtech and Information Technology sectors. In the Regtech industry, they excelled in swiftly establishing a BPO team for document verification, receiving commendations for problem-solving and efficient communication. In Information Technology, their monitoring services for a global live streaming app effectively improved moderation coverage and user experience. Overall, feedback highlights their quick responsiveness and ownership, making them a suitable partner for clients in both industries.
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IT Services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Oworkers' pricing, highlighting their competitive rates and strong value for money. One client noted they chose Oworkers based on their ability to solve problems quickly and effectively, which justified the cost. Another client emphasized the improvement in service quality and monitoring coverage, indicating that the investment led to significant operational enhancements. Overall, the sentiment leans positively towards the company's cost-effectiveness and service delivery.Was this helpful?
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This provider is fluent in 30 languages:
- Arabic
- Bulgarian
- Cantonese
- Croatian
- Czech
- Danish
- Dutch
- English
- Filipino
- Finnish
- French
- German
This provider is available in 11 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
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$5,000+< $25 / hr250 - 999Dhaka, Bangladesh
Services provided
10% Customer Service Outsourcing10% AI Agents10% AI Development +710% Custom Software Development10% Generative AI10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% UX/UI Design10% Web DevelopmentFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 45 projectsRiseup Labs is a versatile technology company excelling in custom software and mobile app development, UI/UX design, and backend solutions. Over 90% of reviews highlight their exceptional project management, adaptability, and communication skills. Clients commend their ability to understand business needs and deliver tailored, efficient solutions on time, with some noting room for improvement in cost estimation and documentation.
Reviews mention Patient
The overall sentiment regarding patient interactions with Riseup Labs is highly positive. Clients appreciated their willingness to explain processes clearly and their availability for inquiries. One reviewer noted, "They were very patient in giving me a good explanation and answer as to why things worked certain ways or couldn’t be done." This approach fostered a supportive environment, allowing clients to feel prioritized and comfortable in asking questions throughout the project.-
WordPress Website for Web Dev & Design Agency
5.0 May 30, 2021They’re very patient in giving me a good explanation and answer as to why things worked certain ways or couldn’t be done. I will use them again in future projects when working with other companies because they were so enjoyable to work with. At first, I was feeling a little nervous about inundating them with questions, but they love to help and have a wealth of information.
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Industry Experience
Riseup Labs has demonstrated expertise across various industries, including Energy & Natural Resources, Gambling, Hospitality, Financial Services, Education, Gaming, Telecommunications, and Advertising. Feedback indicates strong project management, adaptability, and effective communication. Notable strengths include IoT development in Energy, UI/UX design in Gambling and Advertising, and app development in Financial Services and Education. Overall, they are well-regarded for their ability to understand client needs and deliver quality solutions, making them a suitable partner for diverse projects.
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Financial services IT Services Education Gaming Telecommunications Arts, entertainment & music Advertising & marketing Software Hospitality & leisure Energy & natural resources Gambling Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Riseup Labs reflects a generally positive sentiment regarding their cost and value for money. Many clients highlighted the company's pricing as fitting their budgets while delivering good value, as noted by one client who stated, 'their pricing fit our budget and offered good value for the cost.' However, some reviews indicated areas for improvement in cost and time estimation, with one client mentioning 'huge room for improvement in their cost and time estimation before the project.' Overall, clients appreciate the balance of quality and affordability.Was this helpful?
View PackagesFull-Time Customer Support Representative
Provide your customers with instant support when they need it. Riseup Labs CSRs assist with onboarding, orders, complaints, refunds, and more. Ensure a seamless, responsive, and positive customer experience today with our simple packages.Was this helpful?
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$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
30% Customer Service Outsourcing30% Content Moderation Services10% Back Office Outsourcing +510% Call Center Services5% Data Annotation Services5% PEO/Employee Leasing5% Sales Outsourcing5% Social Media MarketingFocus Areas
14% Order Processing & Taking32% Chat Support Services32% Phone Support Services +122% Email Support ServicesSee all 11 projectsEnshored is a Customer Service BPO specializing in Customer Support Outsourcing and back-office operations. The company is praised for its tailored solutions, delivering services such as data entry and customer service with over 90% SLA compliance. Clients appreciate Enshored’s proactive project management and independence, with no significant areas for improvement noted in reviews.
1 of 2 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back-Office Outsourcing for Rental Property Management Co
4.5 — Enshored offers back-office and customer support services for a rental property management company. The tasks include data entry, updating accounts, processing payments, and providing phone and Read moreWas this helpful?
Industry Experience
Enshored has demonstrated expertise across various industries, including Arts, Entertainment & Music, Supply Chain, IT, Advertising & Marketing, Financial Services, Hospitality & Leisure, and Education. Clients commend their flexibility, integration, and quality of service, highlighting strengths in customer support, data management, and project execution. Overall sentiment remains positive, with notable success in enhancing operational efficiency and delivering exceptional customer experiences, making Enshored a strong candidate for companies in need of BPO and operational support.
Read All ReviewsSelect Industry to see insights
Business services Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Advertising & marketing Software Financial services Education Hospitality & leisure Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express positive sentiments regarding Enshored's cost and value for money. For example, a customer from Skybound Entertainment emphasized that Enshored provided exceptional value by enhancing customer experience without increasing headcount, saving costs significantly. Another client from ShineX noted that Enshored's services allowed them to provide affordable solutions, resulting in substantial cost savings. Overall, feedback indicates that Enshored offers competitive pricing while delivering high-quality services, making them a favorable choice for various business needs.Was this helpful?
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This provider is fluent in 14 languages:
- English
- Spanish
- Arabic
- Portuguese
- Japanese
- Korean
- French
- Thai
- Italian
- German
- Mandarin
- Russian
This provider is available in 4 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Pacific Standard Time (PST)
- Singapore Standard Time (SGT)
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UndisclosedUndisclosed1,000 - 9,999Limassol, Cyprus
Services provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AIFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual call center outsourcing and customer support services. Reviews highlight Mindy Support's strong project management skills, timely delivery, and proactive communication. With 100% of reviewers praising their efficiency and commitment to high-quality service, the company is noted for its excellent value and adaptability to client needs.
Reviews mention Proactive
Mindy Support has received overwhelmingly positive feedback regarding their proactive approach across multiple client reviews. Clients praised their 'strong can-do attitude' and 'quick response' to challenges. One client noted their proactive communication, which included regular updates and feedback discussions, contributing to high-quality service. Another remarked on their ability to adapt to evolving project needs seamlessly. Overall, clients consistently highlighted Mindy Support's commitment to anticipating and addressing challenges, affirming their reliability as a partner.-
BPO Services for Technology Startup
5.0 Mar 17, 2021Mindy Support was extremely proactive and was quick to respond to any demand, even if some of them were challenging.
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Customer Support Services for Walking App
5.0 Apr 9, 2020We appreciate how the Mindy Support project management team proactively seeks feedback and understands our requirements. They value their job and provide great service.
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Multilingual Customer Service & Back-Office for Beauty Brand
5.0 Mar 18, 2025Mindy Support demonstrated strong project management capabilities, ensuring efficient coordination and timely delivery of all key deliverables. They adhered to agreed timelines and KPIs consistently. Their team exhibited a strong can-do attitude, proactively addressing challenges and adapting to our evolving needs. Regular updates, proactive communication, and structured coaching sessions helped maintain high-quality service.
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Staff Augmentation for Medical Imaging Software Startup
5.0 Jul 14, 2020The support from MindySupport's team was excellent. Communication between our teams was very efficient, with questions being answered timely and clearly. Project managers are proactive, requesting feedback and discussing possible improvements upon completion of projects. Furthermore, they were very helpful with the long term planning of resources for the completing of multiple partially overlapping projects.
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1 of 3 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Technology Retailer
4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read moreWas this helpful?
Industry Experience
Mindy Support has received positive feedback across various industries, including Automotive, eCommerce, and Financial Services. Their expertise in multilingual customer support, data annotation, and quality assurance stands out, with clients noting their operational efficiency and adaptability. In the Automotive sector, they excelled in customer service, while in eCommerce, they facilitated market expansion through effective telephone support. Overall, clients appreciate their strong communication, responsiveness, and flexibility, making them a suitable partner for businesses in sectors requiring robust customer and data support.
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Healthcare Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Advertising & marketing Beauty Information technologyWas this helpful?
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This provider is fluent in 22 languages:
- English
- Spanish
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Persian
- Romanian
- Dutch
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UndisclosedUndisclosed250 - 999Tampa, FL
Services provided
40% Customer Service Outsourcing60% Call Center ServicesFocus Areas
20% Order Processing & Taking60% Phone Support Services10% Chat Support Services +110% Email Support ServicesSee all 24 projectsAnswerFirst is a call management service provider known for its reliable handling of inbound calls and customer service. The company receives positive feedback for quality, reliability, and efficiency, with 75% of reviewers highlighting these strengths. Areas for improvement include attention to detail and customer interaction. Overall, clients value the cost savings and trustworthy service they receive.
Reviews mention Trustworthy
Clients express a strong sense of trust in AnswerFirst, noting their reliability and quality of work. One client highlighted the comfort and guarantee of their security services, stating, 'I can trust them.' Additionally, they mentioned significant cost savings, estimating thousands of dollars saved monthly. Overall, the sentiment towards AnswerFirst is positive, with an emphasis on their trustworthy nature and effective team.-
General Inbound Services for Manufacturing Company
4.0 Dec 22, 2017Their security services are comfortable, guaranteed, and recommended. They provide good quality, are a good team, and I can trust them.
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Industry Experience
AnswerFirst has demonstrated expertise across various industries, including Manufacturing, Information Technology, Legal, Telecommunications, Financial Services, Retail, and Hospitality. Clients consistently praise their reliability, efficiency, and high-quality service, which have led to significant cost savings and improved customer satisfaction. Overall, the sentiment is positive, indicating that AnswerFirst is particularly well-suited for businesses requiring reliable call handling services in the Manufacturing, IT, and Legal sectors.
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Legal Other industries Gaming Energy & natural resources Telecommunications Financial services Consumer Products Retail Hospitality & leisure Information technology Other Industry ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive AnswerFirst as providing good value for money, with notable savings reported. One client indicated saving thousands of dollars monthly, while another estimated a $5,000 monthly saving due to reduced hiring needs. The pricing structure appears flexible, with package deals and hourly billing options. Overall, the sentiment is positive, although some clients suggested that lower prices could enhance value further.Was this helpful?
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Port Saint Lucie, Florida (1) Fort Worth, Texas (1) Chicago, Illinois (1) Indianapolis, Indiana (1) Bay Shore, New York (1) Columbus, Ohio (1) Youngstown, Ohio (1) Clovis, California (1) Hayward, California (1) Denver, Colorado (1) Las Vegas, Nevada (1) Tempe, Arizona (1) Chester, Virginia (1) Chipley, Florida (1) Franklin, North Carolina (1) Loveland, Ohio (1) Clifton Heights, Pennsylvania (1) DuBois, Pennsylvania (1) Branford, Florida (1) Brick, New Jersey (1) Flanders, New Jersey (1) Fort Plain, New York (1) Montpelier, Idaho (1) Aldie, Virginia (1)Was this helpful?
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Undisclosed< $25 / hr250 - 999Sofia, Bulgaria
Services provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% IT Staff Augmentation +25% AI Consulting5% Generative AIFocus Areas
10% Order Processing & Taking35% Chat Support Services35% Email Support Services +120% Phone Support ServicesSee all 3 projectsPontica Solutions is a Customer Service Outsourcing company that excels in providing call center and customer support services. The reviews highlight their strong project management, flexibility, and effective communication, with 100% positive feedback on their ability to reduce call wait times and improve customer satisfaction. Their personal approach and responsiveness were consistently praised by clients.
2 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Transportation Company
5.0 — Pontica Solutions provided call center services for an transportation company. The team handled customer inquiries via phone and email, managed bookings, resolved issues, and offered performance Read moreWas this helpful?
Industry Experience
Pontica Solutions has demonstrated expertise across multiple industries, including Transportation, Financial Services, and Logistics & Supply Chain. Feedback indicates strong performance in customer service management, operational flexibility, and responsiveness, leading to measurable improvements in customer satisfaction and operational efficiency. Their ability to adapt to specific industry needs shows a solid fit for clients seeking reliable support in high-demand sectors, particularly in logistics and customer-facing services.
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Transportation Financial services Logistics & Supply ChainWas this helpful?
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This provider is fluent in 5 languages:
- English
- French
- German
- Italian
- Bulgarian
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$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
30% Customer Service Outsourcing40% Call Center Services30% Back Office OutsourcingFocus Areas
15% Order Processing & Taking75% Phone Support Services5% Chat Support Services +15% Email Support ServicesSee all 10 projectsSix Eleven Global Services is a Customer Support Outsourcing company excelling in Call Center Solutions and Customer Care Outsourcing. Reviewers commend their excellent support, cost-effective services, and cultural alignment, resulting in improved response rates and a 90% average customer satisfaction score. Approximately 70% of feedback highlights their responsiveness and project management abilities. Opportunities for improvement include expanding their team and fostering independent management.
1 of 3 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer & Ticket Support Services for Beauty Tech Company
5.0 — six eleven global services provides support services for a beauty technology company. The team is responsible for answering tickets and handling the client's entire customer service operation during Read moreWas this helpful?
Industry Experience
Six Eleven Global Services has received positive feedback across several industries, including Advertising & Marketing, Telecommunications, Logistics & Supply Chain, and Beauty & Cosmetics. Clients highlight their strengths in delivering high-quality customer support, effective communication, and operational scalability. The overall sentiment reflects strong expertise in managing customer service projects, with measurable success in response times and project accuracy. Their adaptability and commitment to client satisfaction make them a suitable choice for businesses seeking support in these sectors.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Logistics & Supply Chain Telecommunications Wellness & Fitness Consulting Beauty & CosmeticsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$10,000+$25 - $49 / hr50 - 249Ho Chi Minh City, Vietnam
Services provided
10% Customer Service Outsourcing20% Mobile App Development20% UX/UI Design +420% Web Development10% Custom Software Development10% IT Strategy Consulting10% Web DesignFocus Areas
33% Order Processing & Taking67% Phone Support ServicesSee all 9 projectsDesignveloper is a versatile technology company specializing in web and application development services, with expertise in creating tailored digital solutions across various sectors such as education, banking, and healthcare. The reviews indicate an overwhelmingly positive response, with over 90% of users noting their effective project management, domain understanding, and commitment to delivering user-friendly products. Suggestions for improvement were minimal, focusing mainly on enhancing user documentation.
Reviews mention High-quality work
Designveloper consistently receives high praise for their high-quality work, with clients noting their impressive work ethic and effective project management. One client highlighted their 'fantastic work ethic' and daily progress, while another described them as 'the best outsourcing service' they have encountered. Overall, clients express satisfaction with the quality of deliverables and the positive impact on user experience and website traffic.-
Updated Web Design for Healthcare Site
4.5 Apr 23, 2020After 2 months, our new products have been improved. We get more traffic and decrease 35% bounce rate. The platform gets better with the user’s experience.
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Industry Experience
Designveloper has demonstrated expertise across various industries, including Education, Financial Services, Healthcare, and IT Services. In Education, they effectively developed a web app that improved operational efficiency and user engagement. In Financial Services, their work on a spending analytics feature enhanced user experience significantly. For Healthcare, they revitalized a website, boosting traffic and user satisfaction. In IT Services, their dedication to project management and consistent quality has been praised. Overall, their strengths lie in clear communication, technical proficiency, and user-centered design, making them a versatile partner across these sectors.
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IT Services Education Financial services HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Designveloper for providing excellent value for money, with feedback highlighting their competitive pricing and strong alignment with project budgets. One client noted that Designveloper's services fit their budget while delivering good value, and another praised them as the 'best outsourcing service' they had encountered. Overall, the sentiment reflects satisfaction with the pricing relative to the quality of work delivered.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Vietnamese
This provider is available in 7 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Eastern European Time (EET)
- Vietnam Standard Time (VST)
- Australia Central Time (ACT)
- Singapore Standard Time (SGT)
- New Zealand Standard Time (NST)
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$1,000+< $25 / hr10 - 49Ensenada, Mexico
Services provided
10% Customer Service Outsourcing40% Sales Outsourcing20% Back Office Outsourcing +220% Call Center Services10% Direct MarketingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 6 projectsFirst Point Communications is a B2B lead generation and appointment setting company, specializing in cold calling and email marketing services. Overall, the company receives positive feedback, with 100% of reviewers highlighting their professionalism, dedication, and ability to generate high-quality leads. Clients appreciate their collaborative approach and effective communication, which have led to substantial improvements in sales pipelines.
Industry Experience
First Point Communications has demonstrated expertise in the Telecom, Energy, Real Estate, and IT Services industries. Clients reported exceptional lead generation and appointment setting capabilities, leading to significant sales increases, particularly in Real Estate (500% growth) and IT Services (10-15 warm leads per week). The overall sentiment across industries highlights their professionalism, collaborative approach, and commitment to client success, making them a strong fit for businesses seeking effective B2B lead generation strategies.
Read All ReviewsSelect Industry to see insights
Software Real estate IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with First Point Communications' value for money, often citing significant returns on investment. One client reported a 500% increase in sales, deeming the service "definitely worth the investment." Another highlighted their competitive pricing and reliability, noting they effectively generated 10-15 warm leads weekly. Overall, feedback indicates that the company provides quality services that align well with client needs, reinforcing a positive sentiment regarding cost effectiveness.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Portuguese
- Spanish
This provider is available in 15 time zones:
- Middle East Time (MET)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
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$5,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
25% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +410% AI Consulting10% Content Moderation Services10% Finance & Accounting Outsourcing (FAO)5% Data Annotation ServicesFocus Areas
15% Order Processing & Taking30% Chat Support Services30% Email Support Services +125% Phone Support ServicesSee all 3 projectsHoratio is a Customer Support Outsourcing company specializing in providing end-to-end customer support services. They have received consistently positive feedback, with clients noting a 90% improvement in response times and a significant increase in customer satisfaction. Reviewers frequently highlight Horatio's proactive project management and their comprehensive understanding of customer care outsourcing.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing services$1,000,000 – $9,999,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Horatio highlight their exceptional customer support capabilities, particularly noted by a client from Terra Kaffe. The client praised Horatio's proactive project management, achieving significant improvements in customer satisfaction and response times. Their ability to deliver on time and identify opportunities for enhancement was specifically commended. Overall, feedback indicates a strong alignment of values and a high level of satisfaction with the services provided, with no areas for improvement identified.Was this helpful?
1 of 1 Order Processing & Taking reviews is 5 stars1 new review for Order Processing & Taking in past 6 months$1,000,000 – $9,999,999 avg. project costOrder Processing & Taking Experience
Horatio has received overwhelmingly positive feedback for their Order Processing & Taking services, with clients reporting a significant increase in customer satisfaction (over 10%) and a 90% improvement in response time. Notably, 100% of reviewers highlighted Horatio's exceptional project management and proactive support capabilities. Their expertise in providing comprehensive customer support has been a key strength, with no identified areas for improvement, reflecting a strong alignment with client needs and values.
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Industry Experience
Horatio has demonstrated expertise primarily in the consumer products and lifestyle media sectors, offering robust customer support solutions that enhance user experience. In the consumer products industry, they significantly improved customer satisfaction and response times for Terra Kaffe, while in lifestyle media, they adapted quickly to operational needs during a complex pop-up event. Their strengths include exceptional communication, adaptability, and comprehensive reporting capabilities. Overall, clients in consumer products and lifestyle media would benefit from Horatio's proficiency and customer service excellence.
Read All ReviewsSelect Industry to see insights
Publishing Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with Horatio's pricing and the overall value for money. One client noted that Horatio's pricing fit their budget and highlighted the 'great culture fit' and 'good value for cost.' Another client praised their adaptability and effective reporting, which contributed significantly to improved customer support metrics. Overall, the sentiment is positive, with clients appreciating the balance between cost and quality of service.Was this helpful?
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$5,000+Undisclosed10 - 49Addison, TX
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
30% Order Processing & Taking30% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 1 projectsSouthwest Recovery Services is a collections agency that specializes in managing overdue accounts and negotiating payments. According to reviews, 100% of feedback is positive, citing a high success rate of 50% in debt recovery and seamless communication. Clients appreciate the team's effectiveness and the impressive sales acumen of the owner, Steve.
Industry Experience
Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
Read All ReviewsSelect Industry to see insights
Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.Was this helpful?
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$1,000+< $25 / hr50 - 249Shah Faisal Town, Pakistan
Services provided
30% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +210% AI Agents10% HR OutsourcingFocus Areas
40% Order Processing & Taking20% Chat Support Services20% Email Support Services +120% Phone Support ServicesSee all 16 projectsAssistring LLC is a Customer Service BPO specializing in outsourced customer support and call center solutions. They consistently receive favorable reviews, with 100% of clients highlighting their effective project management and ability to significantly improve customer satisfaction and operational efficiency. Their tailored approach and innovative solutions have made them a valuable partner across various industries, leading to substantial client growth and enhanced customer experiences.
Reviews mention Exceptional performance
Clients consistently praise Assistring LLC for their exceptional performance, particularly highlighting their 24/7 customer support and effective communication strategies. One client noted a significant reduction in call drop rates from 40% to under 3%, while another emphasized the positive impact on revenue and customer satisfaction due to their dedicated service. The professionalism and responsiveness of Assistring's team have been repeatedly recognized, with clients expressing high levels of satisfaction and no areas for improvement identified.-
Customer Service Outsourcing for Restaurant & Events Company
5.0 Apr 5, 2026The team was very efficient, delivered everything on time, and was available around the clock to help us at all times, 365 days a year, even on Christmas Day. The standard of customer service support and the level of management they have in understanding the client's needs and implementing changes and improving services very quickly.
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1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Assistring LLC reflect a strong overall sentiment, highlighting their exceptional customer service and efficient project management. A client from Royal Nawaab commended their ability to reduce call drop rates from 40% to under 3%, attributing success to well-trained staff and prompt communication. The team was noted for being available year-round, demonstrating a commitment to client needs. No areas for improvement were identified, underscoring high client satisfaction.Was this helpful?
Industry Experience
Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
Read All ReviewsSelect Industry to see insights
Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisureWas this helpful?
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This provider is fluent in 22 languages:
- Arabic
- Dutch
- English
- Finnish
- French
- German
- Hindi
- Italian
- Japanese
- Javanese
- Korean
- Panjabi
This provider is available in 2 time zones:
- Pakistan Lahore Time (PLT)
- Eastern European Time (EET)
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UndisclosedUndisclosed10 - 49Phoenix, AZ
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 10 projectsVeza Reception is a customer support outsourcing company providing services such as call center solutions and customer care outsourcing. The reviews reflect a 100% satisfaction rate, highlighting their excellent customer service, with no areas for improvement mentioned. Clients appreciate their ability to align company values and their proactive approach to understanding client goals.
5 of 6 reviews are 5 stars1 new review for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
In the past six months, Veza Reception has received positive feedback for their responsive virtual receptionist services, particularly in the legal sector. Clients noted their ability to handle calls efficiently, with one law firm reporting over 100-200 calls managed monthly. However, some feedback indicated concerns about scaling and consistency, with one client experiencing a decline in service quality. Overall, the sentiment remains largely favorable, highlighting their adaptability and commitment to client needs.Was this helpful?
1 of 1 Order Processing & Taking reviews is 5 starsLess than $10,000 avg. project costOrder Processing & Taking Experience
Veza Reception has received overwhelmingly positive feedback for their Order Processing & Taking service, with 100% of reviewers highlighting their responsiveness and ability to understand client needs. Clients praised the company's effective call handling and client connection, emphasizing their strong project management skills. One client noted, 'They're willing to take the time to understand my goals and needs.' Overall, the provider is recognized for their expertise, excellent value, and alignment with client values.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Veza Reception as offering good value for money, with many reviews highlighting their pricing as fitting within budget constraints. For instance, one client noted they selected Veza Reception due to their competitive pricing and high ratings. Another client emphasized the service's affordability while providing quality support, further reinforcing the sentiment that their costs align well with the value received. However, there were occasional mentions of additional fees for specific services, indicating room for transparency in pricing.Was this helpful?
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
25% Customer Service Outsourcing25% Market Research15% Call Center Services +410% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingFocus Areas
15% Order Processing & Taking55% Phone Support Services15% Chat Support Services +115% Email Support ServicesSee all 56 projectsCallZent is a Customer Service Outsourcing (CSO) provider excelling in call center outsourcing and customer care outsourcing. With 100% positive reviews, clients praise their proactive project management, effective communication, and commitment to customer and employee satisfaction. Their ability to seamlessly integrate custom solutions while maintaining high-quality customer support is frequently highlighted.
Reviews mention High-quality work
Clients consistently praised CallZent for delivering high-quality work, highlighting their professionalism and adaptability. One client noted their agents provided 'smooth, professional interactions' and maintained high service quality even during peak seasons. Another emphasized the 'exceptional results' and 'attention to detail' in the custom software developed. Overall, the sentiment reflects a strong satisfaction with CallZent's ability to exceed expectations and enhance operational efficiency.-
Software Dev & Customer Service Outsourcing for E-Comm Co
5.0 Apr 21, 2025Since partnering with CallZent, we’ve seen a significant improvement in customer satisfaction scores, a noticeable reduction in average response time, and an increase in repeat customer rates. The custom software they developed also reduced our manual processing tasks, streamlining operations and boosting overall efficiency. These outcomes have allowed us to scale our business more effectively while maintaining high-quality service, a clear win across the board. From the quality of the custom software they delivered to the exceptional customer support team they built, everything was handled with the utmost professionalism and attention to detail. Their responsiveness, project management, and ability to adapt to our evolving needs made the entire experience seamless.
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Customer Support Management for Home Improvement Retailer
5.0 May 14, 2025Overall, the partnership not only met our expectations but exceeded them by boosting both our service quality and customer confidence in the brand. CallZent’s project management was impressive from day one. They were highly organized, responsive, and proactive in their communication. Every milestone and deliverable was met on time, and they adapted quickly whenever our needs shifted, especially during busy retail periods.
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Custom Software Solution for Insurance Company
5.0 Sep 24, 2025What impressed us most about CallZent was how deeply they took the time to understand our business before writing a single line of code. They didn’t just build software they built a solution that truly fit the way we work and solved real problems for our team. Their attention to detail, commitment to quality, and ability to translate complex requirements into an easy-to-use system made them stand out from other vendors we’ve worked with.
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1 of 1 Order Processing & Taking reviews is 5 stars1 new review for Order Processing & Taking in past 6 months$10,000 – $49,000 avg. project costOrder Processing & Taking Experience
CallZent received overwhelmingly positive feedback for their Order Processing & Taking services, with 100% of reviewers expressing satisfaction. Clients emphasized their expertise in streamlining eCommerce operations and delivering tailored software solutions, which significantly improved customer satisfaction scores and operational efficiency. Notably, the project management was praised for outstanding communication and timely deliveries. Reviewers appreciated CallZent's commitment to both customer success and employee satisfaction, marking them as a reliable partner in enhancing order management and customer support.
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Industry Experience
CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
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Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage InsuranceWas this helpful?
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List of the Top 15 Order Processing Companies
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
36.1/40.017.2/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Order Processing & Taking75% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Customer Service Outsourcing10% Order Processing & Taking70% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
65% Customer Service Outsourcing20% Order Processing & Taking35% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.2/40.019.4/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Customer Service Outsourcing55% Order Processing & Taking90% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
37.1/40.018.4/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing20% Order Processing & Taking60% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Customer Service Outsourcing25% Order Processing & Taking45% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing25% Order Processing & Taking50% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.6/40.016.4/20 Reviews9.3/10 Clients & Experience8.9/10 Market PresenceService focus
30% Customer Service Outsourcing100% Order Processing & Taking70% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38/40.018.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Customer Service Outsourcing30% Order Processing & Taking90% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
50% Customer Service Outsourcing50% Order Processing & Taking50% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
35.3/40.018.2/20 Reviews9.5/10 Clients & Experience7.6/10 Market PresenceService focus
20% Customer Service Outsourcing25% Order Processing & Taking80% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing15% Order Processing & Taking50% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing10% Order Processing & Taking50% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Customer Service Outsourcing50% Order Processing & Taking70% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.5/40.018.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
50% Customer Service Outsourcing10% Order Processing & Taking50% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
30% Customer Service Outsourcing20% Order Processing & Taking70% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
65% Customer Service Outsourcing15% Order Processing & Taking35% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
33.2/40.015.8/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing25% Order Processing & Taking55% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing10% Order Processing & Taking70% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
33.9/40.017.4/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
30% Customer Service Outsourcing15% Order Processing & Taking70% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
33.3/40.016.4/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$1,000+< $25 / hr50 - 249Manila, Philippines
Ability to deliver
33.8/40.017.2/20 Reviews9.8/10 Clients & Experience6.8/10 Market PresenceService focus
75% Customer Service Outsourcing27% Order Processing & Taking25% Other -
$50,000+Undisclosed1,000 - 9,999Margate, FL
Ability to deliver
31.2/40.014.6/20 Reviews6.9/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing23% Order Processing & Taking50% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.3/40.016.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
55% Customer Service Outsourcing15% Order Processing & Taking45% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33/40.016.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Customer Service Outsourcing20% Order Processing & Taking55% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
35/40.017.4/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
25% Customer Service Outsourcing40% Order Processing & Taking75% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.3/40.017.8/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$1,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
30.3/40.015.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
30% Customer Service Outsourcing30% Order Processing & Taking70% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
55% Customer Service Outsourcing10% Order Processing & Taking45% Other
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