Top Order Processing Services
1,412 Companies
List of the Top Order Processing Companies
Sponsored
-
Hugo Inc.
Premier VerifiedLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +410% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Puts the customer first
Client feedback on Hugo emphasizes their strong commitment to customer-centricity. One client noted Hugo's 'exemplary project management' and 'proactive approach to communication,' which ensured timely deliveries and responsiveness to evolving needs. Another highlighted their '24/7 customer support,' significantly boosting satisfaction levels across diverse time zones. Overall, clients expressed a high satisfaction level with Hugo's adaptability and dedication to aligning with their values and objectives, reinforcing a positive sentiment towards the company's customer-first philosophy.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
Read Full Review -
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
Read Full Review
Was this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
View projects from:
This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
Was this helpful?
-
-
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Services provided
15% Customer Service Outsourcing25% Back Office Outsourcing20% Employer of Record (EOR) Services +410% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingFocus Areas
30% Order Processing & Taking30% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 44 projectsUnity Communications is a specialized provider of Customer Service Outsourcing (CSO) and Business Process Outsourcing (BPO) services, offering tailored solutions to enhance customer support and operational efficiencies. Overall, client feedback is overwhelmingly positive, with approximately 90% highlighting their responsiveness, professionalism, and effective project management. Areas for improvement include refining recruitment processes and evaluation methods, ensuring consistent service quality.
Reviews mention Detail-oriented
Clients have consistently praised Unity Communications for their attention to detail and responsiveness. One client noted that the team is 'aware of their role' and 'knows exactly what needs to be done to succeed,' highlighting their meticulous approach to project execution. Overall, the feedback reflects a strong sentiment of satisfaction regarding the company's detail-oriented nature, with no identified areas for improvement.-
BPO for PPO Management Consultancy Firm
5.0 Jul 29, 2021Unity Communications is very quick-paced and detailed, so it’s definitely been a positive experience. I do audits on their work, and since November, I’ve never had to tell them the same thing twice. There’s nothing I could say that they should improve because they’re always willing to work — they even ask for extra hours whenever needed.
Read Full Review -
IT Services for Telecommunications Company
5.0 Apr 23, 2021Everyone at Unity Communications is aware of their role, and knows exactly what needs to be done to succeed. Their responsiveness and attention to detail are impressive.
Read Full Review -
Customer Service & Back-Office Outsourcing for Telecomms Co
5.0 Mar 10, 2025They have a very detailed hiring process. I feel like I know who I want to hire before I even speak with the candidates because of the detailed package we receive for each candidate.
Read Full Review
Was this helpful?
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews highlight Unity Communications' strong performance in revenue cycle management for RevOne Companies. Clients appreciate their organization, effective communication, and respectful team demeanor. Notably, they maintained consistent collections despite staffing challenges, demonstrating reliability. The introduction of a new attendance plan led to a remarkable 99.59% attendance rate. Overall, the sentiment is highly positive, emphasizing Unity's commitment to providing value and fostering a collaborative working environment.Was this helpful?
Industry Experience
Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
Read All ReviewsSelect Industry to see insights
Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.Was this helpful?
-
-
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Services provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +110% Finance & Accounting Outsourcing (FAO)Focus Areas
20% Order Processing & Taking50% Phone Support Services20% Chat Support Services +110% Email Support ServicesSee all 46 projectsBig Outsource is a Customer Support Outsourcing provider offering call center solutions and customer service BPO services. Across reviews, 100% of clients praised their timely project delivery, professional communication, and seamless integration into client operations, with notable improvements in customer response times and administrative efficiency. They consistently deliver high-quality, reliable outsourced customer support, enhancing customer care and operational processes.
Reviews mention Timely
Overall feedback regarding timeliness from clients highlights Big Outsource's exceptional project management. Clients noted that deliverables were consistently on time, with one remarking on a 40% reduction in response times and another on email response improvements from 48 to under 12 hours. The proactive communication style and ability to quickly integrate feedback were also praised, reinforcing a strong sentiment of reliability and efficiency in meeting deadlines across various projects.-
Customer Service Outsourcing for E-Commerce Retail Company
5.0 Aug 16, 2023Big Outsource exhibited exceptional project management skills. They consistently delivered on time and responded promptly to our evolving needs. Communication was seamless, ensuring that any adjustments were quickly addressed and implemented.
Read Full Review -
Customer Support for Telecommunications Company
5.0 Aug 5, 2023Big Outsource demonstrated outstanding project management. Their delivery was always timely and they were quick to respond to our requirements. Their proactive communication and transparency are particularly appreciated.
Read Full Review -
Data Entry Process Services for Educational Company
5.0 Aug 5, 2023The project management at Big Outsource is highly commendable. They have consistently delivered on time and have been extremely responsive to our requests and needs. Their proactive approach in anticipating and solving issues has been greatly appreciated.
Read Full Review -
Business & IT Consulting Services for Haircare Company
5.0 Aug 5, 2023Big Outsource's project management approach was highly professional and efficient. They consistently met our deadlines and were responsive to our requests, demonstrating adaptability to our specific needs.
Read Full Review -
Customer Support for Driving Technology Company
5.0 Aug 4, 2023Big Outsource has shown impressive project management skills. They have always delivered on time and have been quick to respond to our needs, often providing proactive solutions to any challenges that arose.
Read Full Review
Was this helpful?
4 of 4 reviews are 5 stars3 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews of Big Outsource highlight exceptional responsiveness and reliability, with clients noting significant improvements in their operational efficiency. For instance, a client reported a 30% reduction in project turnaround time, while another achieved a 70% decrease in administrative workload. Users appreciated the proactive communication and adaptability of the team, which fostered a sense of stability in their operations. However, some clients suggested that more proactive tool recommendations could enhance the service further.Was this helpful?
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
Read All ReviewsSelect Industry to see insights
Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
-
-
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
55% Customer Service Outsourcing25% Call Center Services15% Back Office Outsourcing +15% Data Annotation ServicesFocus Areas
10% Order Processing & Taking42% Chat Support Services31% Phone Support Services +117% Email Support ServicesSee all 77 projectsSupportYourApp is a Customer Service BPO specializing in outsourced customer support services, including 24/7 email and phone support, live chat communication, and tech support. Reviews highlight their dedication and impressive adaptability, with over 80% of feedback emphasizing their reliable service and professionalism. Clients appreciate their seamless integration and proactive approach, although a few suggest more proactive communication.
3 of 3 Order Processing & Taking reviews are 5 stars2 new reviews for Order Processing & Taking in past 6 months$1,000,000 – $9,999,999 avg. project costOrder Processing & Taking Experience
SupportYourApp has received predominantly positive feedback for its Order Processing & Taking services, with an impressive 85% of reviewers noting strong communication and effective support. Clients appreciated the team's responsiveness and dedication, particularly during challenging circumstances. However, 15% indicated a need for more proactive engagement in suggesting workflow improvements. Overall, SupportYourApp is recognized for delivering value, with successful outcomes in eCommerce sales and customer support integration, making them a reliable partner for businesses.
Read Most Recent ReviewWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express satisfaction with SupportYourApp's cost-effectiveness and value for money. Many reviewers highlighted that the pricing fits within their budgets while delivering high-quality service. For instance, one client noted, 'Good value for cost' and another emphasized the 'excellent quality of candidates.' Positive sentiments regarding the ROI were also echoed, with measurable outcomes demonstrating improved customer satisfaction and response times. Clients appreciate the balance of affordability and quality in the support received.Was this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
Was this helpful?
-
$1,000+< $25 / hr250 - 999Portland, OR
Services provided
10% Customer Service Outsourcing70% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
55% Order Processing & Taking25% Email Support Services10% Chat Support Services +110% Phone Support ServicesSee all 44 projectsPrialto is a Customer Service BPO offering outsourced administrative and customer support services. Across reviews, 100% highlight their seamless integration and proactive communication, with many praising their ability to enhance productivity and efficiency through exceptional customer support outsourcing. A notable 80% of reviewers commend their value-oriented culture and alignment with client values, emphasizing the company's strong project management and responsiveness.
Reviews mention Timely
Overall, client feedback regarding Prialto's timeliness has been overwhelmingly positive. Multiple clients noted the team's ability to deliver tasks on time or ahead of schedule, with one client specifically commending their project management as exceeding expectations. The responsiveness and proactive nature of the team were highlighted, with clients appreciating timely communication and support. For instance, an executive noted the 'quick and thorough responsiveness' to concerns, while another remarked on the 'timely completion of tasks,' reinforcing Prialto's reliability.-
Operational & Admin Assistance for Security Services Company
5.0 Oct 13, 2023They delivered tasks set in a timely manner. They integrated well within our team's communication via Slack and responded promptly to any needs.
Read Full Review -
HR, R&D & Customer Service Support for Green Technology Co
5.0 Sep 5, 2023Prialto is consistently responsive in 30 minutes or less during working hours. Everything is delivered on time, consistently exceeding expectations.
Read Full Review -
Admin Support Staff Augmentation for Internacional Tech Co
5.0 Oct 8, 2021Their response time is excellent. They have dedicated hours, and they’ve super responsive during those hours. Their staff responds even at night or weekends unless they’re on vacation.
Read Full Review -
Administrative Assistance & Support for Religious Nonprofit
5.0 Dec 5, 2024Yes, they have been amazing. Very timely in communication and on top of administrative tasks.
Read Full Review -
Back-Office Outsourcing for Multi-Industry Enterprise
5.0 Dec 10, 2024I am on time, on location, and time is organized in the future. Describe their project management. Did they deliver items on time? How did they respond to your needs? yes.
Read Full Review
Was this helpful?
4 of 4 reviews are 5 stars$10,000 – $49,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews of Prialto reflect a strong overall sentiment, highlighting effective operational support and responsiveness. Clients noted significant time savings, such as a founder saving three hours weekly through organized systems. The quality of team members received praise, particularly for their reliability and collaboration. Areas for improvement included a desire for deeper industry knowledge. Overall, clients expressed satisfaction with the service, emphasizing Prialto's value and positive impact on their productivity.Was this helpful?
Industry Experience
The reviews reflect positive sentiment towards Prialto across various industries including Consulting, Finance, Healthcare, and Advertising. Clients appreciate their expertise in administrative support, project management, and operational efficiency. In Consulting, they excel at enhancing executive productivity and facilitating client engagement. In Finance, they streamline communication and data management. Healthcare clients value their patient scheduling support. Overall, Prialto's strengths lie in responsiveness, quality assistance, and a strong support infrastructure, making them a suitable choice for organizations seeking efficient administrative solutions.
Read All ReviewsSelect Industry to see insights
Consulting Software eCommerce Business services Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing BanksWas this helpful?
View projects from:
This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 6 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
Was this helpful?
-
-
$10,000+$25 - $49 / hr250 - 999Ho Chi Minh, Vietnam
Services provided
10% Customer Service Outsourcing15% Mobile App Development10% AI Development +710% Custom Software Development10% E-Commerce Development10% Generative AI10% IT Staff Augmentation10% Low/No Code Development10% Web Development5% AI AgentsFocus Areas
40% Order Processing & Taking25% Chat Support Services25% Phone Support Services +110% Email Support ServicesSee all 33 projectsKyanon Digital is a versatile digital solutions provider specializing in web and mobile app development, UI/UX design, and software development. Overall feedback reflects a mix of positive and negative experiences, with approximately 70% praising their technical expertise, adaptability, and user-centered design approach, while around 30% cited challenges such as project delays and communication issues. Their ability to deliver on budget-friendly solutions and integrate seamlessly into client teams is frequently highlighted.
Industry Experience
Kyanon Digital has received positive feedback across various industries, including Insurance, Education, Business Services, Automotive, Advertising & Marketing, and Telecommunications. Clients commend their expertise in UI/UX design, web development, and mobile applications. The company excels in project management, adaptability, and user-centric solutions, contributing significantly to client success. Overall sentiment is favorable, particularly in Insurance and Education, where their strategic insights and technical proficiency have proven impactful.
Read All ReviewsSelect Industry to see insights
eCommerce Advertising & marketing Automotive Other industries IT Services Consulting Human Resources Construction Telecommunications Manufacturing Healthcare Business services Insurance EducationWas this helpful?
More responsive than most other service providers
Get in TouchKyanon Digital is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 2 languages:
- English
- Vietnamese
This provider is available in 17 time zones:
- Middle East Time (MET)
- China Taiwan Time (CTT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Eastern African Time (EAT)
- Alaska Standard Time (AKST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
Was this helpful?
-
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center ServicesFocus Areas
10% Order Processing & Taking30% Chat Support Services30% Email Support Services +130% Phone Support ServicesSee all 46 projectsHelpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.
3 of 3 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Parking Software Company
5.0 — Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for Read moreWas this helpful?
Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
Read All ReviewsSelect Industry to see insights
Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
View projects from:
This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
Was this helpful?
-
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
30% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +310% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingFocus Areas
15% Order Processing & Taking45% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 9 projectsSelect VoiceCom is a Customer Support Outsourcing company specializing in Call Center Solutions and Customer Service BPO. The company consistently receives positive feedback, with approximately 100% of reviewers appreciating their effective communication, cultural alignment, and quality assurance processes. Clients highlight their ability to improve call quality and efficiency, as well as their proactive approach to problem-solving.
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
Read All ReviewsSelect Industry to see insights
Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
Was this helpful?
-
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Services provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +120% IT Staff AugmentationFocus Areas
10% Order Processing & Taking60% Phone Support Services25% Email Support Services +15% Chat Support ServicesSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
Reviews mention Communicative
Clients consistently commend Connext for their strong communication skills and proactive approach. One client noted, "Frequent touchpoints, great communication and explanations" facilitated effective onboarding. Another emphasized the "very good and transparent" communication with their team, which contributed to a successful workflow. Overall, the sentiment reflects a high level of satisfaction with Connext's communicative practices, highlighting their ability to maintain clarity and responsiveness throughout project engagements.-
IT Staff Augmentation for Payment Services Company
5.0 Nov 15, 2022ConnextGlobal was more on the ball than we were. We had excellent back and forth communication. Again, we followed the lead they showed us.
Read Full Review -
Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
Read Full Review -
Finance & Accounting Outsourcing for Entertainment Co
5.0 Sep 29, 2025Frequent touchpoints, great communication and explanations on what we need to do and what they are doing. This allowed us to make sure all employees were set to onboard day 1, had a sufficient training plan in place for a successful onboarding and achieved their goals as they continue working here.
Read Full Review
Was this helpful?
2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Connext highlight a strong overall sentiment, emphasizing effective call center services and general accounting support. Clients noted a decrease in guest complaints and a more balanced workload for employees. Impressive aspects include Connext's efficient hiring process and effective communication, particularly through virtual meetings. Suggestions for improvement include increased employee training. Overall, clients appreciate Connext's alignment with their values and the positive impact on their operations.Was this helpful?
Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
View projects from:
This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 7 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
Was this helpful?
-
-
$5,000+< $25 / hr50 - 249Cairo, Egypt
Services provided
30% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 11 projectsBPO Hive LLC is a Customer Service BPO specializing in Customer Support Services and Call Center Outsourcing. The company consistently receives positive feedback for its efficiency, with 100% of reviews highlighting their excellent project management and communication. Clients report high satisfaction due to timely delivery and significant operational improvements, such as a 99.8% accuracy rate in order processing.
3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Virtual Receptionist Services for Retail Company
5.0 — BPO Hive LLC provides virtual receptionist services for a retail company. The team answers all incoming calls, manages call forwarding, takes messages, and handles customer inquiries and sales Read moreWas this helpful?
Industry Experience
BPO Hive LLC has proven expertise across multiple industries, including Financial Services, Retail, Energy & Natural Resources, Contracting, Real Estate, and Information Technology. Clients commend their responsiveness, high-quality staffing, and capability to improve operational efficiency. Particularly in Financial Services and Retail, feedback highlights measurable sales growth and enhanced customer communication. Overall, the sentiment is highly positive, indicating a strong fit for organizations seeking scalable support and effective solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Contracting Energy & natural resources Chemicals & Biotechnology Retail Information technology Financial services Real estate ConsultingWas this helpful?
View projects from:
This provider is fluent in 2 languages:
- English
- Arabic
This provider is available in 1 time zone:
- Eastern European Time (EET)
Was this helpful?
-
$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
30% Customer Service Outsourcing50% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 33 projectsUassist.ME is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviews indicate a 100% positive feedback rate, highlighting their effective communication and problem-solving skills, with a notable 28% reduction in dropped calls and improved CSAT scores. Clients appreciate their professionalism and dedication to managing customer interactions.
1 of 1 Order Processing & Taking reviews is 5 stars1 new review for Order Processing & Taking in past 6 months$10,000 – $49,000 avg. project costOrder Processing & Taking Experience
Overall feedback for Uassist.ME's Order Processing & Taking service is highly positive, with 92% of reviewers reporting satisfaction. Clients highlight expertise in customer service, resulting in a 28% reduction in dropped calls and improved CSAT scores. Key strengths include effective communication, timely issue resolution, and reliable support. One client emphasized complete trust in their assistant's judgment and problem-solving skills, demonstrating Uassist.ME's impactful contribution to service efficiency and client satisfaction.
Read Most Recent ReviewWas this helpful?
Industry Experience
Uassist.ME has received positive feedback across various industries, including IT Services, Food & Beverage, Financial Services, Real Estate, and Advertising & Marketing. Clients praise their professionalism, adaptability, and effective communication. In IT Services, they excelled in lead generation; in Food & Beverage, efficiency in data handling was highlighted. The Financial Services sector valued their ability to streamline administrative tasks. Real Estate firms benefited from improved lead management, while Advertising & Marketing clients appreciated their capacity for creative tasks. Overall sentiment indicates Uassist.ME is a reliable partner across these sectors.
Read All ReviewsSelect Industry to see insights
Food & Beverage Financial services Real estate Advertising & marketing Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Legal Construction Other Industry IT Services ContractingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Uassist.ME as a cost-effective solution providing significant value for money. For instance, one client noted a 30% business growth attributed to their services, while another highlighted a 97% customer satisfaction rate linked to their assistance. Feedback emphasizes the company's reliability and responsiveness, often describing their virtual assistants as professional and well-trained. However, there are mentions of varying quality in service delivery, suggesting that while many clients are satisfied, some have experienced inconsistencies.Was this helpful?
View projects from:
This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Mountain Standard Time (MST)
Was this helpful?
-
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
20% Customer Service Outsourcing45% Call Center Services15% Sales Outsourcing +210% Back Office Outsourcing10% StaffingFocus Areas
20% Order Processing & Taking50% Phone Support Services20% Email Support Services +110% Chat Support ServicesSee all 34 projectsXACT is a Customer Service BPO specializing in outsourced customer support and call center solutions. Their clients praise their flexibility, cultural alignment, and proactive problem-solving. Approximately 75% of reviews highlight their strong project management and responsiveness, while some note occasional challenges in documentation accuracy. Overall, they consistently deliver high satisfaction and efficiency in customer service operations.
Reviews mention Proactive
The overall sentiment regarding XACT's proactivity is highly positive, with clients highlighting their commitment to ongoing communication and adaptability. One client noted, "XACT prioritizes ongoing communication to address any potential issues," while another remarked, "They are proactive in suggesting solutions to achieve our goals." Clients appreciated XACT's ability to quickly respond to needs and adjust processes, reinforcing their role as a reliable partner in achieving project success.-
Phone Screening & Triage Support for Public University
5.0 Jul 6, 2018They were terrific and always stayed ahead of us in terms of addressing issues. We always thought they were the leading edge of problem-solving for us. We felt comfortable with their team and would rarely need to retrain resources. They also made an effort to stay in constant communication with us. We’d have a meeting over the phone every morning where they’d give us a sense of what type of calls they’ve received through the night. In addition to merely notifying us when the site went down, they’d outline potential patterns like what areas of the site were confusing to students, what programs were frequently asked about, or what complaints were made about professors.
Read Full Review -
Back-Office & Customer Service for Promotional Products Co
5.0 Oct 27, 2025They are true business partners. They understand what our business goals are and that flexibility and change is the name of the game right now. They are proactive in suggesting solutions to achieve our goals. There is also a strong culture alignment.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on XACT highlights a consistent sentiment of good value for money, with multiple clients noting that the pricing fits their budgets while delivering high-quality services. For instance, one client mentioned that XACT's pricing fit their budget and offered great value for the cost, while another emphasized their flexibility in staffing which allowed for effective scaling during peak periods. Overall, clients expressed satisfaction with the cost-effectiveness of the services provided, reinforcing XACT's reputation as a reliable partner.Was this helpful?
More responsive than most other service providers
Get in TouchXACT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
Was this helpful?
-
-
$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
80% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center ServicesFocus Areas
10% Order Processing & Taking50% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 58 projectsTop Customer Service specializes in Customer Support Outsourcing, offering comprehensive solutions such as Call Center Solutions and Remote Customer Care. Across diverse industries, they consistently receive high praise, with over 90% of reviews highlighting improved communication and customer satisfaction. Their responsiveness and professionalism are frequently commended, while constructive feedback suggests enhanced reporting and staffing during peak periods to further optimize service delivery.
Reviews mention Collaborative
The sentiment regarding collaboration with Top Customer Service is highly positive. Clients noted their team acted as an extension of their own organization, facilitating smooth and reliable collaboration. Feedback highlighted their responsiveness, professionalism, and adaptability to client needs. One client specifically mentioned that their team maintained regular communication and delivered tasks ahead of schedule, demonstrating effective project management and a collaborative spirit. Overall, clients appreciated the seamless integration and support provided throughout the project.-
Customer Support & VA Services for Consulting Company
5.0 Dec 10, 2025They were highly responsive and professional. They understood our instructions clearly, asked clarifying questions when required, and adjusted their workflow according to our requirements. Their team felt and acted like an extension of our own company, which made collaboration smooth and reliable. Client requests and support tickets were handled promptly and with empathy.
Read Full Review
Was this helpful?
Industry Experience
Top Customer Service has demonstrated expertise across various industries, including Legal, Automotive, Education, Medical, Construction, and Non-profit sectors. Clients consistently praised their professionalism, responsiveness, and ability to improve communication and customer satisfaction. Notable strengths include timely inquiry handling, effective appointment scheduling, and customized communication strategies. Overall, feedback indicates a strong fit in sectors requiring reliable customer support, with especially positive results in Legal, Automotive, and Education industries.
Read All ReviewsSelect Industry to see insights
Construction Agriculture Non-profit Financial services Advertising & marketing IT Services Other Industry Other industries Home Services Real estate Government Business services Education Medical Automotive LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Customer Service, noting that their pricing fits well within budgets while delivering high-quality support. For instance, a marketing manager from ASAD & CO Lawyers specifically mentioned they chose the company for its 'good value for cost.' Overall sentiment reflects satisfaction with the balance between cost and service quality, with many clients expressing that the investment in Top Customer Service has led to improved operational efficiency and client satisfaction.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
-
$1,000+< $25 / hr250 - 999Hatboro, PA
Services provided
30% Customer Service Outsourcing40% Back Office Outsourcing30% Call Center ServicesFocus Areas
10% Order Processing & Taking30% Chat Support Services30% Email Support Services +130% Phone Support ServicesSee all 11 projectsHelpSquad is a Customer Service Outsourcing (CSO) company providing comprehensive solutions like call center outsourcing, live chat support, and virtual assistance. With 100% positive reviews, clients commend their exceptional communication, responsiveness, and cost-effectiveness, with specific improvements such as a 25% increase in conversion rates and a 33% reduction in labor costs mentioned in feedback.
2 of 2 reviews are 5 stars1 new review for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent feedback on HelpSquad highlights exceptional communication and a strong alignment with client needs, resulting in measurable success. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings, while National University praised the seamless integration of services and personalized support. Both clients emphasized HelpSquad's high ratings and value for cost, indicating overall satisfaction with their services and a commitment to timely project delivery.Was this helpful?
7 of 7 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 7 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read moreWas this helpful?
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
Read All ReviewsSelect Industry to see insights
Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
-
UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Services provided
15% Customer Service Outsourcing15% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +415% HR Outsourcing15% IT Staff Augmentation15% Staffing10% Call Center ServicesFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 11 projectsOutsourced specializes in Customer Support Outsourcing, providing administrative and IT support services. Reviews highlight their effective communication, responsiveness, and proactive problem-solving capabilities. Clients appreciate their ability to adapt to various time zones and ensure seamless integration with existing systems. Outsourced demonstrates reliability and a commitment to client satisfaction, making them a strong candidate for BPO needs.
Industry Experience
Outsourced has demonstrated significant expertise across multiple industries, including Legal, Telecommunications, eCommerce, Engineering, Information Technology, Arts, Entertainment & Music, Consulting, and Media. Clients consistently commend their timely project delivery, effective communication, and adeptness at understanding industry-specific needs. Their strengths notably lie in software development, recruitment, and technical support, with positive sentiment across all sectors suggesting they are well-suited for clients seeking comprehensive staffing and development solutions.
Read All ReviewsSelect Industry to see insights
Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express high satisfaction regarding Outsourced's cost and value for money. Multiple reviews highlight that the pricing aligns well with budgets, with one client specifically noting, 'Good value for cost.' Another mentioned their ability to recruit effectively within budget constraints. Overall sentiment reflects appreciation for the quality of services provided relative to expenses, emphasizing that Outsourced delivers strong outcomes without exceeding financial limits.Was this helpful?
View projects from:
Was this helpful?
-
$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +415% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 3 projectsROI CX Solutions specializes in Customer Service BPO and Call Center Outsourcing, providing exceptional outsourced customer support. Reviewers consistently praise the company's responsive and reliable service, with 100% noting improved outcomes since management changes. The majority appreciate their cultural fit and effective project management, highlighting seamless communication and timely delivery of services.
2 of 3 reviews are 5 stars1 new review for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews of ROI CX Solutions reflect strong client satisfaction, highlighting their responsiveness, professionalism, and effective project management. Clients from Kendra Scott noted improved issue resolution under new leadership, while DocMJ praised the team's efficiency and empathy in handling patient calls. A hospitality client emphasized ROI's flexibility and timely delivery of staffing solutions. Overall, sentiment is overwhelmingly positive, with no significant areas for improvement identified by clients.Was this helpful?
Industry Experience
ROI CX Solutions has demonstrated expertise across the Medical, Hospitality & Leisure, and Retail industries. In the Medical sector, they excelled in managing call centers, enhancing patient experience, and operational efficiency. The Hospitality industry praised their flexibility and cost-effectiveness, while the Retail sector valued their responsiveness and problem-resolution capabilities. Overall, feedback indicates strong performance, professionalism, and a client-centric approach, making ROI CX Solutions a suitable partner across these diverse fields.
Read All ReviewsSelect Industry to see insights
Medical Hospitality & leisure RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ROI CX Solutions' pricing as a significant advantage, noting that their costs fit within budget while providing excellent value for the services rendered. For instance, a client from DocMJ stated, 'Their pricing fit our budget, and they offered good value for the cost.' Similarly, another client emphasized that ROI CX Solutions provided 'good value for cost.' Overall, the sentiment reflects a strong satisfaction with the cost-effectiveness of their services.Was this helpful?
More responsive than most other service providers
Get in TouchROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
UndisclosedUndisclosed1,000 - 9,999Limassol, Cyprus
Services provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AIFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.
Reviews mention Timely
Overall, feedback regarding the timeliness of Mindy Support's service is highly positive. Clients consistently report that deliverables are met on schedule, with one stating, "They always keep deadlines" and another noting, "They completed the project respecting the deadline and the results were of a very good quality." Additionally, the proactive communication and project management capabilities have been highlighted, contributing to their reputation as a reliable partner that adapts to evolving needs.-
Annotation Service for AI Development Company
5.0 Dec 14, 2021They complete the project respecting the deadline and the results were of a very good quality. They have been responsive to our needs and they're prompt in communications.
Read Full Review -
Annotation Assistance for Video Game Developer
5.0 Dec 9, 2021The quality of the work accomplished and the rapidity with which the project was completed.
Read Full Review -
Data Annotation Services for Agriculture Technology Company
4.5 Oct 18, 2021We communicate mostly through emails and Google Meet. The timeliness is very professional.
Read Full Review -
AI Data Annotation for IT Services Company
5.0 Jul 29, 2021Based on Mindy's work we were able to deliver multiple custom made mobile OCR scanning solutions on time and to our customer's satisfaction. The specialists from Mindy Support are very thorough and respond very quickly to all our inquiries.
Read Full Review -
Data Annotation Services for IT Company
4.5 May 31, 2021They quickly communicate, and they provide realistic deadlines. So far, they've always met the deadlines they set.
Read Full Review
Was this helpful?
1 of 3 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Multilingual Customer Service & Back-Office for Beauty Brand
5.0 — Mindy Support provided multilingual call center and back-office services for a beauty brand. The team handled customer inquiries and supported data entry, order processing, account management, and Read moreWas this helpful?
Industry Experience
Mindy Support has demonstrated significant expertise across various industries, primarily in Beauty, Automotive, eCommerce, IT Services, Software, Engineering, and Healthcare. Clients commend their multilingual support and operational efficiency, particularly in customer service and data annotation tasks. In the Beauty sector, they've improved productivity and language offerings, while in IT Services and Software, they've enhanced model accuracy with high-quality annotations. Overall, feedback reflects strong project management, flexibility, and responsiveness, making Mindy Support a reliable partner for businesses seeking effective outsourcing solutions.
Read All ReviewsSelect Industry to see insights
Beauty Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketingWas this helpful?
View projects from:
This provider is fluent in 22 languages:
- English
- Spanish
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Persian
- Romanian
- Dutch
Was this helpful?
-
-
$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
20% Customer Service Outsourcing20% HR Outsourcing15% Back Office Outsourcing +315% Call Center Services15% Finance & Accounting Outsourcing (FAO)15% Sales OutsourcingFocus Areas
20% Order Processing & Taking40% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 15 projects1840 & Company is a Customer Support Outsourcing firm that excels in delivering comprehensive customer care solutions. With an impressive 96% CSAT and rapid response times, reviewers consistently praise their flexibility and responsiveness in adapting to changing needs, highlighting their value for cost and suitability as a partner.
Reviews mention Well-organized projects
Clients have consistently praised 1840 & Company for their well-organized project management. One client noted their 'extremely organized, well-communicated, and professional' approach, while another highlighted their 'strong planning and adaptability skills' that ensured timely delivery. Regular meetings facilitated clear communication, enabling the team to address concerns promptly and maintain alignment with project goals. Overall, feedback reflects a high level of satisfaction with the company's efficiency and reliability in managing projects.-
Recruitment Services for Performance Marketing Company
5.0 Aug 19, 2024They were extremely organized, well-communicated, and professional in their approach.
Read Full Review
Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support for Fashion Wholesale Management Platform
5.0 — 1840 & Company provides customer support for a fashion wholesale management platform. The team has multiple agents that provide chat, email, and phone support covering EU, US, Read moreWas this helpful?
Industry Experience
1840 & Company has demonstrated expertise across various industries, including Healthcare, eCommerce, Advertising & Marketing, Telecommunications, Software, Financial Services, Manufacturing, Food & Beverages, Retail, and Business Services. Clients commend their recruitment efficiency, quick responsiveness, and high-quality candidate sourcing, leading to significant business growth and improved operational outcomes. Overall sentiment across industries is highly positive, highlighting 1840 & Company's adaptability and effective communication as key strengths.
Read All ReviewsSelect Industry to see insights
Healthcare eCommerce Advertising & marketing Telecommunications Software Financial services Manufacturing Business services Food & Beverages Retail Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight 1840 & Company as providing excellent value for money, with many noting that their pricing aligns well with their budgets. For instance, one client emphasized that the pricing fit their budget and offered good value for the cost, while another mentioned the company's ability to deliver quality candidates without wasting time. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided.Was this helpful?
-
-
UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +710% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 22 projectsRemote Team Solutions is a Customer Service BPO firm that excels in Customer Support Outsourcing, offering a range of services from utility account management to customer care outsourcing. Reviewers consistently highlight their reliability, with 100% noting their strong culture fit, professionalism, and alignment with company values, leading to improved customer retention and profitability. Trust and effective project management are frequently mentioned as standout qualities.
Reviews mention Proactive
Clients have consistently praised Remote Team Solutions for their proactive approach and responsiveness. One client highlighted their 'remarkable' speed in addressing requests and their willingness to engage in meetings as needed. Another noted their proactive handling of challenges, ensuring that all needs were met effectively. Overall, the sentiment surrounding the company's proactiveness is highly positive, with clients expressing satisfaction in their ability to anticipate and address requirements promptly.-
BPO Services for Handicraft Store
5.0 Aug 24, 2022They really see for our company and our staff. They make sure to provide anything we need and help us with it. They always approach all challenges proactively.
Read Full Review -
Local Recruitment Services for Retail Tech Software Company
5.0 Oct 23, 2022The speed in responding to any requests we made and their proactiveness were remarkable! Very effective despite the time difference Egypt-Ireland-Mexico. Frequent emails between us and they were always ready to jump in meetings when needed.
Read Full Review -
App & Web Development for Winery
5.0 Dec 28, 2020Remote Team Solutions is the one who pointed out to us that we didn’t have a trademark. They let me know that they could handle that for me and made a case for why it’s best to be prepared by having one. That demonstrated to me the extent to which they’re willing to look out for their customers.
Read Full Review
Was this helpful?
2 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Staff Aug & Utility Mgmt Services for Utility Mgmt Co
5.0 — Remote Team Solutions provides utility management, staff augmentation, and customer support services for a utility management company. The team's tasks include activating accounts, uploading, and Read moreWas this helpful?
Industry Experience
Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
Read All ReviewsSelect Industry to see insights
Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.Was this helpful?
-
-
$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Call Center Services +120% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 36 projectsWing Assistant is a Customer Support Outsourcing company specializing in administrative and customer service tasks. Reviews indicate mixed feedback, with approximately 70% of clients expressing satisfaction with their responsiveness, efficiency, and seamless integration into operations, achieving over 95% call answer rates. However, about 30% reported issues with task accuracy and supervision, highlighting a need for better credential verification and performance guarantees.
Reviews mention Hard working
Clients have consistently highlighted the hard work and dedication of Wing Assistant's team. One client noted their 'great work ethic' and emphasized the team's 'discipline and punctuality.' The commitment to achieving sales targets, as evidenced by the measurable outcome of '30 closes/month,' further underscores their diligent efforts. However, there was a minor concern regarding a sales manager's tendency to overcommit, suggesting a need for better management of expectations.-
Customer Service & Sales Outsourcing for Job Consultancy
5.0 May 9, 2025Yes, wing's employees have great work ethic. The team was disciplined and punctual.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express positive sentiment regarding the cost and value for money offered by Wing Assistant. Many reviews highlight that the pricing fits within budget constraints and delivers good value for the services provided. For instance, one client noted that they achieved operational efficiency at just 20% of the cost compared to domestic services. Another mentioned that the onboarding process was completed swiftly and cost-effectively, allowing them to focus on core tasks. However, there are some concerns about the consistency of service delivery, suggesting room for improvement in certain instances.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
Was this helpful?
View PackagesFull-time Customer Support Representative
Give customers a way to reach you as soon as they need help. Wing Live Customer Support Reps (CSR) help with customer acquisition, onboarding, order processing, complaints, refunds and more.Was this helpful?
-
-
$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
20% Customer Service Outsourcing30% Call Center Services20% IT Managed Services +220% Sales Outsourcing10% Back Office OutsourcingFocus Areas
25% Order Processing & Taking35% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 9 projectsMarKam Solutions is a Customer Service BPO, specializing in outsourcing customer support and operational efficiency. The company has consistently received positive feedback for its adaptability, professional project management, and ability to offer cost-effective solutions, with 100% of reviewers mentioning satisfaction with their tailored services and commitment to exceeding expectations.
3 of 3 reviews are 5 stars1 new review for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews for MarKam Solutions highlight a strong overall sentiment, emphasizing their professionalism, adaptability, and effective communication. Clients noted significant improvements in lead generation and project management efficiency, with one review stating a 50% increase in lead generation and a 35% boost in conversion rates. The company was praised for its tailored solutions and commitment to client needs, with no major areas for improvement identified, showcasing their exceptional service quality.Was this helpful?
3 of 3 Order Processing & Taking reviews are 5 stars1 new review for Order Processing & Taking in past 6 months$50,000 – $199,999 avg. project costOrder Processing & Taking Experience
MarKam Solutions has received overwhelmingly positive feedback from clients within the Order Processing & Taking service, with 100% of reviewers expressing satisfaction. Key strengths include their expertise in workforce management, evidenced by a 35% reduction in labor costs and an increase in sales conversion rates by up to 15%. Clients commend their responsiveness and adaptability, noting exceptional communication and timely deliverables. Overall, MarKam Solutions is regarded as a valuable partner, aligning well with client goals and delivering measurable results.
Read Most Recent ReviewWas this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
View projects from:
This provider is fluent in 10 languages:
- Arabic
- English
- Dutch
- German
- Romanian
- Spanish
- Swedish
- Russian
- Portuguese
- Italian
Was this helpful?
-
$1,000+< $25 / hr250 - 999București, Romania
Services provided
20% Customer Service Outsourcing50% Call Center Services15% Back Office Outsourcing +115% CRM Consulting and SIFocus Areas
10% Order Processing & Taking60% Phone Support Services15% Chat Support Services +115% Email Support ServicesSee all 13 projectsValoris Center is a Customer Service Outsourcing company renowned for its exceptional Customer Support Services and Call Center Solutions. Across reviews, clients highlight their high service standards and strong alignment with client values, with 95% phone support and 92% customer satisfaction rates. Valoris Center's adaptability and professionalism are consistently praised, with 86% First Contact Resolution and successful project management.
0 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, client feedback on Valoris Center highlights their proactive and supportive approach to customer support and call center services. A representative from PENNY Romania noted their flexibility in understanding business needs and effective communication, leading to improved response rates and SLA delivery. However, they suggested that Valoris Center could enhance their focus on ticket distribution processes. Overall, the sentiment is positive, emphasizing good value and alignment with client values.Was this helpful?
2 of 3 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Financial Services Company
5.0 — Valoris Center provided customer service support for a financial services company. The team handled phone and email assistance, card activations, and technical payment issue resolutions. Read moreWas this helpful?
Industry Experience
Valoris Center has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, and Business Services. Clients commend their customer-centric approach, high service standards, and flexible solutions. In Financial Services, they excelled in customer satisfaction and efficient service delivery, achieving high satisfaction rates. In eCommerce, their appointment setting demonstrated strong engagement. Overall, Valoris Center is particularly well-suited for organizations seeking robust customer support and operational efficiency in dynamic environments.
Read All ReviewsSelect Industry to see insights
Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Valoris Center for their competitive pricing and excellent value for money. Multiple reviews highlight that their pricing aligns well with budgets while delivering high-quality services. For instance, one client noted 'good value for cost' and another emphasized the 'price-performance ratio in line with our expectations.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making Valoris a reliable partner for various business needs.Was this helpful?
-
UndisclosedUndisclosed10 - 49King of Prussia, PA
Services provided
20% Customer Service Outsourcing50% Call Center Services15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 50 projectsSpecialty Answering Service is a Customer Service BPO providing call center outsourcing solutions, including after-hours answering and 24/7 customer support. Reviews highlight their affordability, responsiveness, and customization options, with 100% of reviewers reporting satisfaction and no areas for improvement. Their services enhance client operations by efficiently managing customer communications and increasing availability.
Reviews mention Flexible
Clients consistently highlight the flexibility of Specialty Answering Service (SAS) in adapting to their specific needs. One client noted the ease of modifying call scripts through the SAS admin portal, which allowed for customization to fit their vision. They praised the supportive assistance provided throughout the process, emphasizing SAS's commitment to addressing any issues promptly. Overall, the sentiment surrounding flexibility is overwhelmingly positive, with clients appreciating SAS as a responsive and collaborative partner.-
Call Center Services for Insurance Company
5.0 Jul 12, 2023I am continually impressed with the courteousness of the operators, the ease of getting my questions answered, and the flexibility that the SAS admin portal gives me. Any issues I've encountered have been easily addressed by tweaking the call scripts to make sure the operators know what to say.
Read Full Review
Was this helpful?
5 of 5 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Exterior Remodeling Company
5.0 — Specialty Answering Service provides after-hours call center services for an exterior remodeling company. The team is responsible for answering phone calls during non-business hours. Read moreWas this helpful?
Industry Experience
Specialty Answering Service has demonstrated expertise across various industries, including Automotive, Financial Services, Consumer Products, and Healthcare. Clients have praised their responsiveness, effective communication, and ability to enhance operational efficiency. Positive feedback highlights their adaptability in supporting 24/7 customer service, effective call handling, and seamless integration with existing workflows. Overall, the sentiment by industry reflects strong satisfaction, with room for improvement primarily noted in communication skills among operators.
Read All ReviewsSelect Industry to see insights
Automotive Consumer products & services Other Industry Financial services Healthcare Telecommunications Business services Chemicals & Biotechnology Transportation Legal Utilities Advertising & marketing Information technology IT Services Hospitality & leisure Manufacturing Consumer Products Arts, entertainment & music Other industries Real estateWas this helpful?
View projects from:
This provider is fluent in 2 languages:
- English
- Spanish
Was this helpful?
-
-
Undisclosed< $25 / hr250 - 999Sofia, Bulgaria
Services provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% IT Staff Augmentation +25% AI Consulting5% Generative AIFocus Areas
10% Order Processing & Taking35% Chat Support Services35% Email Support Services +120% Phone Support ServicesSee all 3 projectsPontica Solutions is a Customer Service Outsourcing company that excels in providing call center and customer support services. The reviews highlight their strong project management, flexibility, and effective communication, with 100% positive feedback on their ability to reduce call wait times and improve customer satisfaction. Their personal approach and responsiveness were consistently praised by clients.
Reviews mention Flexible
Clients have consistently praised Pontica Solutions for their impressive flexibility in adapting to dynamic business needs. For instance, Stuart highlighted that Pontica surpassed larger competitors due to their ability to culturally adapt and manage rapid growth during the pandemic. Their operational effectiveness and focus on aligning with client goals were specifically noted as significant strengths. Overall, the sentiment regarding flexibility is overwhelmingly positive, indicating that Pontica is capable of meeting diverse client requirements.-
Call Center Services for Transportation Company
5.0 Apr 7, 2025Their project management was characterized by on-time delivery and a high degree of responsiveness to our needs. Throughout the project, we maintained regular bi-weekly follow-up meetings, which facilitated close monitoring of our evolving requirements and ensured they were consistently addressed. This proactive communication and their sensitivity allowed for a smooth and successful collaboration. We are really happy with Pontica Solutions' flexibility and willingness to adapt to our needs, which is crucial in our highly responsive industry.
Read Full Review
Was this helpful?
Industry Experience
Pontica Solutions has demonstrated expertise across multiple industries, including Transportation, Financial Services, and Logistics & Supply Chain. Feedback indicates strong performance in customer service management, operational flexibility, and responsiveness, leading to measurable improvements in customer satisfaction and operational efficiency. Their ability to adapt to specific industry needs shows a solid fit for clients seeking reliable support in high-demand sectors, particularly in logistics and customer-facing services.
Read All ReviewsSelect Industry to see insights
Transportation Financial services Logistics & Supply ChainWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Pontica Solutions' competitive pricing and excellent value for money. For instance, a transportation company noted that Pontica's pricing fit their budget and provided good value relative to cost. Similarly, a Department Head at Qonto emphasized the company's strong alignment with their needs and great cultural fit, attributing this to the good value for cost. Overall, sentiment regarding pricing is positive, with clients appreciating the balance between cost and quality of service.Was this helpful?
View projects from:
This provider is fluent in 5 languages:
- English
- French
- German
- Italian
- Bulgarian
Was this helpful?
-
-
$1,000+< $25 / hr50 - 249Portland, OR
Services provided
15% Customer Service Outsourcing20% Back Office Outsourcing15% Data Annotation Services +515% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionFocus Areas
30% Order Processing & Taking25% Chat Support Services25% Email Support Services +120% Phone Support ServicesSee all 18 projectsTECHSPEED INC is a Customer Service Outsourcing provider specializing in data entry and call center solutions. The reviews are overwhelmingly positive, noting a high accuracy rate in data entry and effective issue resolution during customer calls. Approximately 100% of reviewers commend their proactive communication and commitment to quality and efficiency.
5 of 5 reviews are 5 stars1 new review for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews for TECHSPEED INC highlight their exceptional responsiveness, project management, and high-quality deliverables. Clients commend their efficiency in data handling, with one noting, "They delivered much more information about elections than other vendors... faster and more accurately." Another client praised their proactive communication and adaptability, stating, "They anticipated potential issues and offered solutions before problems arose." Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction and noting no areas for improvement.Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
Was this helpful?
-
$10,000+$25 - $49 / hr50 - 249Ho Chi Minh City, Vietnam
Services provided
10% Customer Service Outsourcing20% Mobile App Development20% UX/UI Design +420% Web Development10% Custom Software Development10% IT Strategy Consulting10% Web DesignFocus Areas
33% Order Processing & Taking67% Phone Support ServicesSee all 9 projectsDesignveloper is a versatile technology company specializing in web and application development services, with expertise in creating tailored digital solutions across various sectors such as education, banking, and healthcare. The reviews indicate an overwhelmingly positive response, with over 90% of users noting their effective project management, domain understanding, and commitment to delivering user-friendly products. Suggestions for improvement were minimal, focusing mainly on enhancing user documentation.
Reviews mention Easy to work with
Clients have consistently noted that Designveloper is easy to work with, highlighting effective communication and responsiveness throughout projects. One CEO remarked on the seamless interaction facilitated via Slack and Skype, stating, "Our partners from Designveloper were easy to communicate with and they always send us new updates." Overall, the sentiment reflects a high level of satisfaction with the team's collaborative approach and commitment to client success.-
Updated Web Design for Healthcare Site
4.5 Apr 23, 2020Our partners from Designveloper were easy to communicate with and they always send us new updates. We connect by using Slack and Skype to call for the meeting.
Read Full Review
Was this helpful?
Industry Experience
Designveloper has demonstrated strong expertise across various industries, including Education, Financial Services, IT Services, and Healthcare. In Education, they effectively built web applications to enhance user engagement and streamline operations, receiving positive feedback for their understanding of the domain. In Financial Services, their development of intuitive analytics features was praised for technical strength and user experience. Clients from IT Services noted their reliable project management and work ethic, while in Healthcare, Designveloper improved website traffic and user experience significantly. Overall, feedback across industries reflects a strong alignment with client needs and effective communication.
Read All ReviewsSelect Industry to see insights
Education Financial services IT Services HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback indicates that Designveloper provides excellent value for money, with many reviewers highlighting their competitive pricing and high-quality deliverables. One client noted that Designveloper's pricing fit their budget while delivering great value, enhancing operational efficiency. Another client praised them as the 'best outsourcing service' they've encountered, further emphasizing the effectiveness of their collaboration. Overall, the sentiment regarding cost-effectiveness is overwhelmingly positive, with clients feeling they received substantial returns on their investment.Was this helpful?
View projects from:
This provider is fluent in 2 languages:
- English
- Vietnamese
This provider is available in 1 time zone:
- Greenwich Mean Time (GMT)
Was this helpful?
-
-
$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 21 projectsCCIG Group is a leading provider of Customer Support Outsourcing services, offering comprehensive solutions including Call Center Outsourcing, Customer Care Outsourcing, and Customer Service BPO. Across all reviews, 100% of clients commend their flexibility, professionalism, and adherence to customer service standards, leading to high satisfaction rates such as a 95% quality rating and a 9.1/10 customer satisfaction score.
2 of 2 Order Processing & Taking reviews are 5 stars2 new reviews for Order Processing & Taking in past 6 months$200,000 – $999,999 avg. project costOrder Processing & Taking Experience
The feedback for CCIG Group's Order Processing & Taking services is overwhelmingly positive, with 100% of reviewers highlighting high ratings and effective communication. Clients noted their impressive multichannel support, operational reliability, and sales improvement, achieving consistent performance over five years. Key strengths include professionalism, flexibility, and a unique approach to client needs. No negative feedback was reported, underscoring their effectiveness as a strategic partner.
Read Most Recent ReviewWas this helpful?
12 of 13 Customer Service Outsourcing reviews are 5 stars12 new reviews for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 13 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Renewable Energy Company
5.0 — CCIG Group provides 24/7 customer service for a renewable energy company. They handle inbound calls, address complaints, update accounts, and provide back-office support to enhance customer Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend CCIG Group for their competitive pricing and perceived high value for money. Feedback highlights that the pricing aligns well with client budgets while delivering quality services. For instance, one client noted, 'Pricing fit our budget and good value for cost,' while another stated, 'They provide great flexibility and responsiveness at a reasonable cost.' Overall, sentiment around cost and value is positive, with many clients expressing satisfaction with the services relative to the investment made.Was this helpful?
View projects from:
Was this helpful?
-
UndisclosedUndisclosed250 - 999
Services provided
20% Customer Service Outsourcing50% Call Center Services20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
10% Order Processing & Taking50% Phone Support Services25% Chat Support Services +115% Email Support ServicesSee all 32 projectsLEX Reception is a professional answering service company focused on providing 24/7 call management and customer interaction solutions, particularly within the legal sector. The reviews highlight their proactive approach, customization capabilities, and effective communication in handling calls and client intake. With a focus on flexibility and responsiveness, clients consistently report enhanced productivity and client satisfaction. Approximately 90% of the feedback is positive, and around 60% of reviewers commend their customization and script development services.
Reviews mention Reasonable pricing
Clients express positive sentiment regarding LEX Reception's reasonable pricing. One client highlighted that the company recommended a less costly plan, resulting in significant savings while still meeting their needs. The overall feedback indicates satisfaction with the cost-effectiveness of their services, emphasizing that LEX Reception delivers on its promises without compromising quality.-
Phone Reception Service for Bankruptcy Law Firm
5.0 Dec 23, 2019They have delivered on their promise. They also noticed that I was not using all of the time I had purchased under a particular plan. They suggested a less costly plan that has saved me money. None. They are prompt, efficient, and cost-effective.
Read Full Review
Was this helpful?
Industry Experience
LexReception has demonstrated exceptional expertise in the legal industry, providing 24/7 answering services to law firms specializing in various legal matters such as criminal defense, family law, and personal injury. Clients commend their proactive communication, effective call handling, and ability to customize scripts. The overall sentiment is highly positive, highlighting significant improvements in client satisfaction and retention rates. Beyond legal, they have ventured into consulting and IT services, maintaining the same high standards of service and responsiveness.
Read All ReviewsSelect Industry to see insights
Consulting IT Services Hospitality & leisure LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients overwhelmingly express satisfaction with Lex Reception's value for money, noting the affordability of their services, which typically range from $100 to $600 per month depending on usage. Many clients highlight the significant return on investment, with one attorney stating, 'LEX Reception is well-worth the money. You’re going to get a higher ROI.' Additionally, another client mentioned saving costs by being advised to switch to a less expensive plan. Overall, the sentiment reflects that Lex Reception provides high-quality service at competitive pricing.Was this helpful?
View projects from:
Phoenix, Arizona (2) Gilbert, Arizona (1) East Islip, New York (1) Silver Spring, Maryland (1) St. Louis, Missouri (1) Lubbock, Texas (1) Mankato, Minnesota (1) Akron, Ohio (1) Anaheim, California (1) Los Angeles, California (1) Pasadena, California (1) Redlands, California (1) Baltimore, Maryland (1) Rockville, Maryland (1) Denver, Colorado (1) San Francisco, California (1) Portland, Oregon (1) Vancouver, Washington (1) Newton, Massachusetts (1) Wakefield, Massachusetts (1) Worcester, Massachusetts (1) Charlottesville, Virginia (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Hillsborough, North Carolina (1) Monroe, Louisiana (1) Gold River, California (1) Saint George, South Carolina (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 2 time zones:
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
Was this helpful?
-
-
$1,000+< $25 / hr50 - 249Dipolog City, Philippines
Services provided
10% Customer Service Outsourcing35% Back Office Outsourcing35% Call Center Services +210% Content Marketing10% Sales OutsourcingFocus Areas
20% Order Processing & Taking30% Chat Support Services30% Email Support Services +120% Phone Support ServicesSee all 19 projectsOBI Services is a Customer Service BPO specializing in Customer Support Outsourcing, providing multilingual 24/7 assistance and enhancing customer service operations. Across their reviews, 100% of clients praised their proactive communication and alignment with company values, with measurable improvements like a 40% reduction in response times and a 30% decrease in support errors.
8 of 8 reviews are 5 stars3 new reviews for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 8 Recent ReviewsReviewed 8 times in the past 6 months
Recent reviews of OBI Services reflect a strong overall sentiment, highlighting their exceptional project management and attention to detail. Clients noted significant improvements in data accuracy and efficiency, with one CEO stating, "Their attention to detail and commitment to accuracy made them a reliable partner." Another client appreciated the timely delivery and responsiveness, emphasizing a 40% reduction in response times. Minor suggestions for improvement included onboarding processes and expanding documentation, but these did not detract from the positive experiences reported.Was this helpful?
3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back-Office Mgmt & Customer Service for Financial Nonprofit
5.0 — OBI Services was hired by a financial empowerment nonprofit to manage their back-office operations and provide multi-channel customer service support. Key tasks included record-keeping and Read moreWas this helpful?
Industry Experience
OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.
Read All ReviewsSelect Industry to see insights
Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & servicesWas this helpful?
More responsive than most other service providers
Get in TouchOBI Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
$1,000+$25 - $49 / hr50 - 249Zagreb, Croatia
Services provided
10% Customer Service Outsourcing40% CRM Consulting and SI40% Call Center Services +110% Back Office OutsourcingFocus Areas
30% Order Processing & Taking35% Phone Support Services20% Email Support Services +115% Chat Support ServicesSee all 6 projectsSignifico is a Customer Service BPO offering outsourced customer support and call center solutions. Their reviews highlight exceptional project management, with 100% of feedback noting increased customer satisfaction and efficiency. Clients commend Significo for their passion, expertise, and proactive approach, evidencing their ability to significantly enhance customer care processes.
Reviews mention Communicative
The feedback regarding Significo's communication is overwhelmingly positive. Clients noted their 'receptive and consistent communication' and highlighted that they 'respond quickly' to inquiries. The project management was praised for timely delivery and effective responses to client needs, emphasizing a strong communicative approach throughout the collaboration. Overall, the sentiment reflects a high level of client satisfaction with the company's communication practices.-
Call Center Services for Automotive Services Company
5.0 Jun 26, 2025They were very receptive and consistent with their communication. If there are areas for improvement, they respond in real time and quick.
Read Full Review
Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Car Dealer
5.0 — Significo provides customer support services to a car dealer. They communicate general information about the client's products and services to end clients and forward information for second-level Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
Read All ReviewsSelect Industry to see insights
Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
-
-
$1,000+< $25 / hr10 - 49New York, NY
Services provided
15% Customer Service Outsourcing30% Recruiting15% Sales Outsourcing +410% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% StaffingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 3 projectsStaffwiz LLC is a Customer Service BPO specializing in providing remote customer care and outsourced customer support services. Reviews highlight their exceptional hiring process and dedicated team, with 100% positive feedback, emphasizing reduced first reply and resolution times by over 60%. Their project management is praised for being organized and effective.
1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for E-Commerce Platform
5.0 — Staffwiz LLC provided outsourced customer service agents for an e-commerce platform. The goal is to help with an email support channel. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.Was this helpful?
More responsive than most other service providers
Get in TouchStaffwiz LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
Was this helpful?
-
$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
29% Customer Service Outsourcing41% Call Center Services19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
10% Order Processing & Taking45% Phone Support Services25% Chat Support Services +120% Email Support ServicesSee all 6 projectsContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value.
Reviews mention Proactive
Clients consistently praised ContactPoint 360 for its proactive approach to project management. One client noted their organized and proactive management style, highlighting timely deliverables and quick responses to changing requirements. Another client echoed this sentiment, commending their proactive updates and adaptability when needed. Overall, the feedback reflects a strong positive sentiment regarding the company's proactive engagement, contributing to improved customer satisfaction and operational efficiency.-
Customer Support & Call Center Services for SEO Company
4.5 Dec 29, 2025Their project management approach was organized and proactive. Deliverables were consistently on time, and they were quick to respond when requirements changed.
Read Full Review
Was this helpful?
3 of 5 reviews are 5 stars5 new reviews for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews of ContactPoint 360 highlight a strong commitment to quality and effective project management. Clients noted improved customer satisfaction, quicker response times, and consistent resolution of support requests. The team was praised for their adaptability and seamless integration with internal processes, creating a collaborative environment. While suggestions for more detailed reporting were made, overall sentiment remains highly positive, reflecting their ability to deliver value and maintain high standards in customer support.Was this helpful?
3 of 5 Customer Service Outsourcing reviews are 5 stars5 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read moreWas this helpful?
Industry Experience
ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Automotive Consumer products & servicesWas this helpful?
-
-
Undisclosed< $25 / hr10 - 49Pune, India
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing20% Document Digitization & Management +410% AI Development10% Sales Outsourcing5% Transcription5% TranslationFocus Areas
50% Order Processing & Taking50% Email Support ServicesSee all 7 projectsStrong Vision Data Processing is a data processing company renowned for its manual data entry and efficient redaction services. With a 100% positive feedback rate, clients praise their timely delivery and attention to detail. Many reviewers, approximately 83%, highlight their cost-effectiveness and communication skills, particularly with representative Swapnil, as significant strengths.
Reviews mention Detail-oriented
Client feedback highlights Strong Vision Data Processing's exceptional attention to detail, with one client noting their 'impeccable' accuracy and reliability, stating, 'There hasn’t been a single time when they’ve made a mistake.' The overall sentiment is highly positive, as clients express trust in the quality of their work and their ability to meet deadlines consistently. This attention to detail has led to impressive results and positive feedback on collaborative projects.-
Web Content Transfers for Production Company
5.0 Oct 11, 2018Strong Vision Data Processing is very responsive in our email communication. Their attention to detail is impeccable. There hasn’t been a single time when they’ve made a mistake.
Read Full Review
Was this helpful?
Industry Experience
Strong Vision Data Processing has demonstrated expertise across various industries, including Financial Services, Education, Media, Legal, and Other Industries. Clients consistently praise their quick turnaround times, attention to detail, and cost-effectiveness. In Financial Services, they excelled in delivering error-free monthly statements. In Education, their digitization efforts were notably accurate. Overall sentiment across industries is highly positive, highlighting their strengths in data processing and project management, making them a suitable partner for clients in need of reliable data handling solutions.
Read All ReviewsSelect Industry to see insights
Other industries Design Financial services Education IT Services Media LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Strong Vision Data Processing for providing exceptional value at competitive prices. One client noted they were 'significantly cheaper than other providers,' while another highlighted their 'flexible billing' and ability to deliver quality work within budget. Overall sentiment indicates that the company not only meets but often exceeds expectations in terms of cost-effectiveness and timely delivery, making them a trusted partner for various projects.Was this helpful?
View projects from:
Was this helpful?
-
-
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
20% Customer Service Outsourcing50% Back Office Outsourcing10% Call Center Services +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 14 projectsThe Hour - Back Office and Virtual Assistant Services is a Customer Support Outsourcing company specializing in back-office operations and virtual assistance. Across reviews, clients commend their efficiency, timely delivery, and seamless communication, with 100% positive feedback on responsiveness and adaptability. The team excels in project management, enhancing operational efficiency, and integrating smoothly with clients' workflows.
Reviews mention Exceeds expectations
The feedback from Paycor's Senior Product Manager highlights that The Hour - Back Office and Virtual Assistant Services consistently exceeded expectations in project management and responsiveness. Specific client feedback noted improvements in candidate engagement and satisfaction, with increased responses and positive feedback. The team's thoughtful management style and ability to optimize campaign strategies were particularly praised, reinforcing an overall sentiment of satisfaction and high performance.-
App Management & Support for HR Solutions Firm
5.0 Jul 6, 2025The team was highly responsive to our needs, demonstrating strong availability and consistently meeting and often exceeding the agreed-upon expectations and timelines. What impressed us most was the team's calm and thoughtful management style, their ability to assign the right people to the right tasks, and their strong capacity for learning and continuous improvement.
Read Full Review
Was this helpful?
1 of 1 Order Processing & Taking reviews is 5 starsUnknown avg. project costOrder Processing & Taking Experience
The Hour - Back Office and Virtual Assistant Services has received overwhelmingly positive feedback regarding their Order Processing & Taking service, with 95% of clients expressing satisfaction. Reviewers consistently highlight the company’s strong team culture, efficiency, and effective communication. Clients appreciate the ability to provide affordable support while maintaining high-quality service, often describing the staff as an extension of their own team. Notably, responsiveness to concerns and the team's trainability are frequently commended.
Read Most Recent ReviewWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services as providing excellent value for money, with several reviews noting that their pricing fits within budget constraints. For instance, one client emphasized the 'good value for cost,' while another mentioned that the team 'had a great culture fit' and aligned with their values. Overall sentiment reflects satisfaction with the cost-effectiveness and quality of service, contributing to improved operational efficiencies across various projects.Was this helpful?
View projects from:
Was this helpful?
-
-
$5,000+< $25 / hr10 - 49Miami, FL
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 5 projectsCloud Sourcing is a Customer Support Outsourcing firm excelling in comprehensive BPO services, including billing, customer support, and marketing. The company boasts a 100% positive feedback rate, with clients highlighting their prompt communication and efficiency. Over 80% of reviews emphasize their ability to enhance operational productivity and achieve significant cost savings.
Industry Experience
Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects.
Read All ReviewsSelect Industry to see insights
Healthcare Real estate Transportation Financial services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Cloud Sourcing's competitive pricing and exceptional value for money. For instance, one CEO noted that partnering with them resulted in significant cost savings, allowing their team to operate more efficiently. Another client emphasized that the services provided were much cheaper than hiring locally, yet still delivered outstanding results. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the cost.Was this helpful?
View projects from:
Was this helpful?
-
$1,000+< $25 / hr250 - 999Warszawa, Poland
Services provided
60% Customer Service Outsourcing30% Call Center Services10% Back Office OutsourcingFocus Areas
25% Order Processing & Taking50% Phone Support Services15% Chat Support Services +110% Email Support ServicesSee all 26 projectsSimply Contact is a Customer Support Outsourcing company specializing in Call Center Solutions, providing services such as multilingual support and back-office management. With a consistent record of high ratings, they achieve substantial improvements in customer satisfaction (20%-45% increase reported) and response times (up to 45% reduction). Clients commend their adaptability and efficiency, with no significant areas for improvement noted across reviews.
1 of 1 Order Processing & Taking reviews is 5 starsUnknown avg. project costOrder Processing & Taking Experience
Simply Contact has received overwhelmingly positive feedback for their Order Processing & Taking services, with a client reporting a 15% increase in Customer Satisfaction (CSAT). Key strengths include their attentive project management, effective training programs, and high-quality support, demonstrated by timely updates and flexibility in addressing client needs. Notably, the client praised their attention to detail and strict quality control measures, with no negative remarks reported.
Read Most Recent ReviewWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
Read All ReviewsSelect Industry to see insights
Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
View projects from:
This provider is fluent in 11 languages:
- English
- Spanish
- Arabic
- Russian
- German
- French
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
Was this helpful?
-
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 16 projectsGo Answer is an answering service company offering inbound call handling, chat support, and customer service solutions. The reviews reflect a high satisfaction rate, with clients noting enhanced professionalism and reliability—over 80% of reviews highlight responsiveness and quality of service. Many clients report significant cost savings, with several indicating reduced expenses by up to 66%. Areas for improvement include expanded bilingual capabilities and training transparency.
Reviews mention Professional
Clients consistently highlight the professionalism of Go Answer’s representatives, noting their ability to handle difficult situations with poise and empathy. One client emphasized that Go Answer's team significantly enhances their firm's image, stating it makes them appear more prestigious and conscientious. Overall, feedback reflects a strong sentiment of satisfaction with the service, citing excellent communication, responsiveness, and a commitment to delivering on promises without criticism for performance.-
Call Center Service for Law Firm
5.0 Aug 23, 2021I believe Go Answer’s work makes us look more prestigious, conscientious, and professional. I think there’s a high level of professionalism that we demonstrate by having a partner like Go Answer. We’re impressed with how professional and even-keeled their representatives are. I’ve listened to some voice calls where the person presented very difficult situations, and Go Answer’s agents handled them with a lot of professionalism and even temperament — I think that has really stood out to me the most.
Read Full Review
Was this helpful?
Industry Experience
Go Answer has received positive feedback across various industries, including Legal, Financial Services, Healthcare, Hospitality, and Retail. Clients in the Legal sector appreciate their professionalism and ability to handle sensitive situations, while those in Financial Services highlight cost savings and responsive service. The Hospitality industry values their effective call handling, and Healthcare clients note the importance of reliable communication. Overall, Go Answer is recognized for its expertise, responsiveness, and ability to enhance customer interactions, making it a strong fit for service-oriented sectors.
Read All ReviewsSelect Industry to see insights
Education Legal Financial services Other Industry Hospitality & leisure Healthcare Real estate Business services RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Go Answer is noted for providing high-quality service that justifies its pricing, with clients indicating substantial value for money. One law firm reported an investment of around $5,000 leading to increased lead quality and client conversions, stating, "you get what you pay for". Another client highlighted a 66% cost reduction compared to previous services. Overall, clients appreciate the balance of cost and service quality, although some express a desire for more competitive pricing.Was this helpful?
View projects from:
Pensacola, Florida (1) Winter Garden, Florida (1) Kansas City, Missouri (1) Nashville, Tennessee (1) Chicago, Illinois (1) Park Forest, Illinois (1) West New York, New Jersey (1) New York City, New York (1) South Milwaukee, Wisconsin (1) Santa Ana, California (1) Portland, Oregon (1) Pittsburgh, Pennsylvania (1) Manassas, Virginia (1) Bridgeton, Missouri (1) Flushing, New York (1) Pound, Virginia (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
Was this helpful?
-
-
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Services provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +215% Employer of Record (EOR) Services5% Data Annotation ServicesFocus Areas
15% Order Processing & Taking30% Email Support Services30% Phone Support Services +125% Chat Support ServicesSee all 11 projectsBoldr. is a Customer Service BPO company specializing in Customer Support Outsourcing and Call Center Solutions. Reviews highlight their efficient project management, with a 100% satisfaction rate in meeting deadlines. Clients commend their adaptability, resulting in increased CSAT ratings and significant cost savings. While hiring time could improve, their low attrition rates and personalized support are highly praised.
Reviews mention Proactive
Clients have praised Boldr. for their proactive approach to communication and problem-solving, which has significantly contributed to successful project management. One client highlighted their exceptional responsiveness and adaptability, noting that Boldr. consistently delivers on time and tailors solutions to meet evolving needs. This proactive stance has enhanced overall satisfaction, although there is a suggestion to improve the hiring process for non-English speaking support agents.-
Customer Service Outsourcing for GPS Pet Tracker Provider
4.5 Jan 15, 2024Their proactive approach to communication and problem-solving has been a key factor in the success of our partnership. Overall, Boldr.'s efficient project management and customer-centric focus significantly contributed to our satisfaction with their services.
Read Full Review
Was this helpful?
Industry Experience
Boldr. demonstrates strong expertise in customer support across diverse sectors, including retail, e-commerce, consumer products, and financial services. Clients commend their adaptability, effective communication, and project management skills, often noting significant improvements in response times and customer satisfaction. The overall sentiment is highly positive, with clients highlighting substantial cost savings and growth in operational capacity. For companies in need of reliable outsourcing solutions, particularly in customer support and data monitoring, Boldr. presents a compelling option.
Read All ReviewsSelect Industry to see insights
Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Boldr. as providing good value for money, with several reviews highlighting significant cost savings. For instance, one client reported annual savings of $6 million due to Boldr.'s services, while another emphasized that their pricing fit the budget and offered good value. Overall, the sentiment is positive, with many clients appreciating the balance of quality service and affordability, although some noted areas for improvement in hiring speed.Was this helpful?
View projects from:
This provider is fluent in 3 languages:
- English
- Spanish
- Filipino
Was this helpful?
-
-
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Services provided
45% Customer Service Outsourcing55% FulfillmentFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 6 projectsSalesupply is a Customer Service Outsourcing (CSO) and Call Center Outsourcing company that specializes in providing multilingual customer support services and fulfillment solutions across Europe and other international markets. Overall, 100% of reviewers express satisfaction with their services, highlighting their professionalism, timely delivery, and ability to adapt to clients' evolving needs, with 60% specifically noting their impressive customer-focused approach and employee engagement.
Reviews mention Well-organized projects
Client feedback highlights Salesupply's project management as highly organized and effective, with strict adherence to timelines and consistent delivery of milestones. One client noted their proactive communication and flexibility in addressing evolving requirements, which facilitated smooth project progression. Overall sentiment reflects satisfaction with Salesupply's ability to meet client needs and deliver high-quality results.-
Customer Support & Website Optimization for Clothing Company
5.0 Oct 4, 2024Salesupply's project management was highly organized and effective throughout the engagement. They adhered to the established timeline and consistently delivered items on schedule, ensuring that each phase of the project progressed smoothly. Their proactive communication and regular updates kept us informed about milestones and any potential challenges.
Read Full Review
Was this helpful?
2 of 3 Order Processing & Taking reviews are 5 starsLess than $10,000 avg. project costOrder Processing & Taking Experience
Salesupply has received overwhelmingly positive feedback for their Order Processing & Taking services, with approximately 90% of reviewers noting improved customer satisfaction and operational efficiency. Key strengths include their multilingual support, timely order fulfillment, and proactive communication. Clients highlight reduced complaint rates and faster deliveries as measurable outcomes, while expressing satisfaction with Salesupply's customization to meet specific business needs. Overall, the sentiment is highly favorable, emphasizing Salesupply's professionalism and effective service delivery.
Read Most Recent ReviewWas this helpful?
2 of 5 Customer Service Outsourcing reviews are 5 stars5 new reviews for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support & Website Optimization for Clothing Company
5.0 — Salesupply provides customer support services to a clothing firm. They've also optimized the client's e-commerce platform and implemented logistics and fulfillment solutions into their customer Read moreWas this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
Was this helpful?
-
-
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +810% IT Staff Augmentation10% Other Digital Marketing5% Content Marketing5% Data Annotation Services5% HR Outsourcing5% IT Managed Services5% PEO/Employee Leasing5% Recruitment Process OutsourcingFocus Areas
25% Order Processing & Taking45% Chat Support Services30% Email Support ServicesSee all 18 projectsBooth & Partners is a customer service BPO company specializing in Customer Support Outsourcing and Remote Customer Care. With a 90% customer satisfaction rating and consistent positive feedback, clients commend their proactive, professional approach, and ability to integrate seamlessly into existing teams. They are particularly noted for their efficiency, cultural compatibility, and the high standard of their agents, with no notable negative feedback reported.
Reviews mention Proactive
Booth & Partners has received consistently positive feedback for their proactive approach, with clients noting their ability to respond promptly and efficiently. One client highlighted their proactive, professional, and personable qualities, which were crucial to their project's success. Another client emphasized that Booth & Partners sets realistic timelines and handles requests without pushback, demonstrating a commitment to understanding client needs. Overall, the sentiment surrounding their proactivity is overwhelmingly favorable.-
Customer Service Outsourcing for Consumer Products Co
4.0 Aug 29, 2024Booth & Partners has been proactive, professional, and personable. All qualities that mean a lot to our company.
Read Full Review -
Recruitment & Back Office Outsourcing for Property Mgmt Co
5.0 May 2, 2024B&P have been excellent. Timely responses and delivery - we have never had an issue accomplishing something with them. They are proactive, set realistic timelines, and are able to handle all manner of requests.
Read Full Review
Was this helpful?
2 of 4 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Consumer Products Co
4.0 — Booth & Partners provides outsourced customer service and support services for a consumer products company. The team has handled customer inquiries and has processed orders, returns, and Read moreWas this helpful?
More responsive than most other service providers
Get in TouchBooth is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 3 languages:
- English
- Spanish
- Filipino
This provider is available in 12 time zones:
- Middle East Time (MET)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
Was this helpful?
-
-
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
30% Customer Service Outsourcing30% Content Moderation Services10% Back Office Outsourcing +510% Call Center Services5% Data Annotation Services5% PEO/Employee Leasing5% Sales Outsourcing5% Social Media MarketingFocus Areas
14% Order Processing & Taking32% Chat Support Services32% Phone Support Services +122% Email Support ServicesSee all 11 projectsEnshored is a Customer Support Outsourcing company specializing in back office support and frontline customer service. Reviewers consistently praise Enshored's proactive project management and ability to tailor services to specific needs, achieving a service level agreement fulfillment rate of over 90%. No areas for improvement were noted, underscoring a high level of client satisfaction.
1 of 2 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back-Office Outsourcing for Rental Property Management Co
4.5 — Enshored offers back-office and customer support services for a rental property management company. The tasks include data entry, updating accounts, processing payments, and providing phone and Read moreWas this helpful?
Industry Experience
Enshored has demonstrated expertise across diverse industries, including Arts & Entertainment, Supply Chain, Information Technology, Hospitality, Advertising, Software, Financial Services, Education, and Consumer Products. Clients praise their ability to enhance operational efficiency and provide tailored support, leading to improved customer satisfaction and cost savings. Overall sentiment is highly positive, with particular strengths noted in customer service, project management, and adaptability to client needs. Enshored is particularly well-suited for companies seeking scalable solutions in customer support and back-office operations.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Hospitality & leisure Advertising & marketing Software Financial services Education Business services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Enshored's strong value for money, emphasizing their cost-effective solutions compared to in-house staffing. For instance, one client noted a monthly investment of $3,000 which resulted in improved customer satisfaction and efficient operations, while another mentioned savings of approximately $2 million compared to internal hires. Overall, the sentiment is positive, with clients appreciating the balance of quality service and affordability.Was this helpful?
View projects from:
This provider is fluent in 14 languages:
- English
- Spanish
- Arabic
- Portuguese
- Japanese
- Korean
- French
- Thai
- Italian
- German
- Mandarin
- Russian
This provider is available in 4 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Pacific Standard Time (PST)
- Singapore Standard Time (SGT)
Was this helpful?
-
$1,000+< $25 / hr250 - 999Plovdiv, Bulgaria
Services provided
20% Customer Service Outsourcing60% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 2 projectsOWORKERS is a BPO company specializing in document verification and app monitoring services across various regions. Reviews indicate a high level of satisfaction with their problem-solving abilities and quick feedback, with 100% of reviewers highlighting their effective communication and decision-making. Clients appreciate their ownership and dedication, with no significant areas for improvement mentioned.
Reviews mention Efficient
Clients have consistently highlighted OWORKERS' efficiency in project execution. One review noted their ability to quickly set up a BPO team within three weeks, emphasizing their quick feedback and decision-making capabilities. The client appreciated the effective problem-solving skills demonstrated throughout the engagement, indicating a strong overall sentiment regarding OWORKERS' efficiency in delivering timely and effective solutions.-
BPO Services for RegTech Company
4.0 Sep 27, 2022The BPO team was partly set up during 3 weeks, for it was the main goal to achieve at the first stage. The ability to solve problems quickly and effectively quick feedback and decision making was most impressive. We're satisfied with their current service so far.
Read Full Review
Was this helpful?
Industry Experience
OWORKERS has received positive feedback across the IT Services and Information Technology industries. Clients commend their expertise in establishing BPO teams for document verification and app monitoring, highlighting strengths in problem-solving, quick feedback, and operational efficiency. The overall sentiment reflects satisfaction with their ability to enhance service quality and monitoring effectiveness, making them a suitable partner for companies in need of robust support in these sectors.
Read All ReviewsSelect Industry to see insights
IT Services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend OWORKERS for their competitive pricing and value for money, noting that cost-effectiveness was a key factor in their selection process. One client highlighted their ability to solve problems quickly and effectively, while another praised their ownership and dedication to service quality. Overall, feedback indicates satisfaction with the balance of cost and service quality, reinforcing OWORKERS' reputation as a valuable partner.Was this helpful?
View projects from:
This provider is fluent in 13 languages:
- English
- Spanish
- Russian
- Portuguese
- German
- French
- Turkish
- Cantonese
- Italian
- Polish
- Ukrainian
- Romanian
This provider is available in 10 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
Was this helpful?
-
-
$25,000+$25 - $49 / hr50 - 249Beograd, Serbia
Services provided
20% Customer Service Outsourcing20% Cloud Consulting & SI15% Application Management & Support +415% IT Managed Services10% Call Center Services10% IT Staff Augmentation10% IT Strategy ConsultingFocus Areas
35% Order Processing & Taking35% Phone Support Services15% Chat Support Services +115% Email Support ServicesSee all 2 projectsGDC Services is a cybersecurity company specializing in securing digital environments and testing applications, including websites and mobile applications. Reviews highlight their professionalism and expertise, with 100% of feedback indicating successful outcomes, such as stable, breach-free websites. Clients appreciate their value for money and effective project management, suggesting room for growth in offering additional services.
Industry Experience
GDC Services has received positive feedback in the financial services industry, particularly for their expertise in securing banking environments and applications. Clients noted their professionalism, clear communication, and effective project management, resulting in stable and secure website operations. The overall sentiment is favorable, indicating that GDC Services is a strong candidate for projects within financial services, showcasing their ability to deliver quality security solutions.
Read All ReviewsSelect Industry to see insights
Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted GDC Services' competitive pricing as a significant factor in their decision to engage the company. For instance, a client from Albaraka Bank highlighted that GDC's pricing fit their budget and provided good value for the cost. Overall, the sentiment reflects satisfaction with the cost-effectiveness of GDC Services, as clients appreciate the quality delivered in relation to the financial investment.Was this helpful?
-
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
65% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +15% Sales OutsourcingFocus Areas
20% Order Processing & Taking30% Chat Support Services30% Email Support Services +120% Phone Support ServicesSee all 47 projectsEverHelp is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Their reviews highlight exceptional multilingual support, proactive problem-solving, and significant improvements in response times, with many clients noting enhanced customer satisfaction and efficiency. Approximately 100% of reviewers praised their responsiveness and operational adaptability, while over 80% cited EverHelp's cost-effectiveness and value for money.
8 of 8 reviews are 5 stars7 new reviews for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 8 Recent ReviewsReviewed 8 times in the past 6 months
Recent client feedback highlights EverHelp's exceptional performance in customer support across various industries. Clients praised their rapid response times, with one noting a drop from hours to under 10 minutes. Their structured project management and adaptability during peak periods were frequently mentioned. Clients appreciated the proactive approach in identifying inefficiencies and enhancing workflows. Overall sentiment is highly positive, with clients commending EverHelp's ability to maintain brand voice and deliver consistent, high-quality support.Was this helpful?
24 of 24 Customer Service Outsourcing reviews are 5 stars7 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 24 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Fitness Apparel Company
5.0 — EverHelp provided customer support services for a fitness apparel company. The team built and managed a support team across email, in-app chat, and social media channels, and handled payment Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend EverHelp for their competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and highlighted their 'good value for cost.' Another remarked on how EverHelp's services allowed for cost-efficient scaling while maintaining quality, stating, 'Their involvement has made our scaling process more cost-efficient.' Overall, the sentiment across reviews reflects satisfaction with the affordability and effectiveness of the services provided.Was this helpful?
View projects from:
Was this helpful?
-
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
30% Customer Service Outsourcing40% Call Center Services30% Back Office OutsourcingFocus Areas
15% Order Processing & Taking75% Phone Support Services5% Chat Support Services +15% Email Support ServicesSee all 10 projectssix eleven global services is a Customer Support Outsourcing company offering Call Center Solutions and Customer Service BPO. Reviews reveal that clients appreciate their strong alignment with company values, cost-effectiveness, and responsive service. With a consistent 90% CSAT score and high praise for efficient communication, 66% of reviewers noted the impressive quality of support, suggesting areas for potential improvement in team size and independent management.
Reviews mention Easy to work with
Clients consistently express that working with six eleven global services is a seamless experience. One reviewer highlighted the ease of communication, noting their support in English and the local language, enhancing collaboration. Another emphasized their responsiveness and friendly demeanor, stating that the team is always available when needed. Overall, the sentiment reflects a strong appreciation for six eleven's commitment and accessibility, making them a reliable partner for ongoing projects.-
BPO Services for Telecommuniactions & IT Services Company
4.5 Feb 15, 2023Working with six eleven is very easy. They’re very responsive and friendly, and they’re always there for us when we need them. Their entire team, including their CEO, is very communicative and provides fast responses.
Read Full Review
Was this helpful?
1 of 3 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support for Enterprise SaaS Company
4.5 — six eleven global services provides customer support for an enterprise SaaS company. After learning the client's goals, they manage tickets raised by customers. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.Was this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
-
$1,000+< $25 / hr50 - 249Tunis, Tunisia
Services provided
40% Customer Service Outsourcing40% Call Center Services10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
20% Order Processing & Taking40% Phone Support Services25% Email Support Services +115% Chat Support ServicesSee all 17 projectsBusiness & Services Solutions is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. They are praised for their technical depth and client service excellence, with 100% of reviewers noting their multilingual capabilities and adaptability. While their proactive approach is highlighted, 33% of reviewers suggest improvements in proactive communication and onboarding speed. Overall, they deliver reliable, high-quality support and operational efficiencies.
Reviews mention Transparent
The overall sentiment regarding transparency in the collaboration with Business & Services Solutions (BSS) is positive. Clients appreciated their structured approach and open communication, noting that BSS consistently delivered milestones on time and maintained clear KPI reporting. One client emphasized the importance of BSS's ability to adapt to their operational needs and provide proactive suggestions. However, feedback indicated a desire for more anticipatory communication and documentation of processes to further enhance transparency and responsiveness.-
Back-Office Outsourcing Services for Outsourcing Company
5.0 May 20, 2025BSS Solution demonstrated a structured and reliable approach to project management, consistently delivering all key milestones on time. From the initial setup to the operational ramp-up, every stage of the project was completed within agreed deadlines, and occasionally even ahead of schedule, thanks to realistic planning and proactive coordination. The team at Business & Services Solutions proved to be highly responsive and adaptable to our specific operational needs. Their ability to understand our business context, propose actionable solutions, and maintain open, transparent communication was essential to the success of the collaboration. The project was supported by regular follow-ups, including weekly performance reviews, clear KPI reporting, and a collaborative relationship based on trust and transparency.
Read Full Review
Was this helpful?
3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for AI Consultancy
5.0 — Business & Services Solutions provided 27/5 multilingual customer support for an AI consultancy. They handled tier 1 and tier 2 inquiries, set dedicated workflows, and produced troubleshooting Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.Was this helpful?
View projects from:
This provider is fluent in 6 languages:
- English
- French
- Italian
- Arabic
- Spanish
- German
This provider is available in 2 time zones:
- Central European Time (CET)
- Universal Coordinated Time (UTC)
Was this helpful?
-
-
$5,000+< $25 / hr50 - 249București, Romania
Services provided
45% Customer Service Outsourcing35% Back Office Outsourcing20% Sales OutsourcingFocus Areas
35% Order Processing & Taking40% Email Support Services25% Chat Support ServicesSee all 3 projectsHKR (European EOR + Global Recruiter) specializes in Customer Support Outsourcing, providing tailored customer service and operations solutions. The company's services are highly regarded for their positive impact, with 100% of reviewers highlighting their excellent communication and attention to detail. Clients appreciate HKR's collaborative approach and the efficiency their teams bring to tasks such as data entry and customer service.
Reviews mention Detail-oriented
Clients consistently highlight HKR's detail-oriented approach, noting that team members are driven and genuinely care about their work. One client specifically praised the HKR team for their meticulousness, which contributed to a pleasant customer service experience and improved operational efficiency. Overall, the sentiment regarding HKR's attention to detail is overwhelmingly positive, though some clients suggested clearer communication regarding internal policies could enhance collaboration.-
Customer Service Outsourcing for Operations Platform
5.0 Jun 22, 2023The work ethic of our HKR team members has been great - they're detail oriented, driven, and care about the work.
Read Full Review
Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Operations Platform
5.0 — HKR provides customer service outsourcing for an operations platform. HKR provides a team of representatives and coordinators that assist with customer service, data entry, and Shopify backend Read moreWas this helpful?
Industry Experience
HKR TEAM has demonstrated expertise in the Retail and Software industries, garnering positive feedback regarding their customer service and marketing support. In Retail, they effectively built customer service teams, resulting in enhanced client satisfaction and operational efficiency. In Software, they successfully extended marketing teams, ensuring cultural alignment and efficient hiring processes. Overall, clients praised HKR's reliability, communication, and value, highlighting their ability to seamlessly integrate into existing workflows across both industries.
Read All ReviewsSelect Industry to see insights
Retail SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HKR's cost-effectiveness and value for money. One client noted, 'Good value for cost' while selecting HKR, and another emphasized that their pricing 'fit our budget' without incurring recruiting costs. The overall sentiment is positive, with clients appreciating the quality of service delivered relative to the investment, underscoring HKR's ability to align with client needs and provide reliable talent efficiently.Was this helpful?
-
-
$5,000+< $25 / hr10 - 49San Antonio, TX
Services provided
10% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Sales Outsourcing +410% Back Office Outsourcing10% HR Outsourcing10% Recruiting10% StaffingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 16 projectsHire With Near is a recruitment company specializing in sourcing and vetting skilled talent from Latin America. Their clients consistently praise their efficiency, responsiveness, and ability to deliver high-quality candidates quickly. Approximately 90% of reviews highlight their excellent communication, while none suggest areas for improvement, indicating a high level of client satisfaction.
Reviews mention Open to feedback
Clients have consistently praised Hire With Near for their openness to feedback and effective communication. One client highlighted that the team was 'open to feedback' and adjusted candidate selections based on their comments, ensuring alignment with project goals. Another client noted their 'solid' project management and responsiveness to inquiries. Overall, the sentiment regarding their receptiveness to feedback is highly positive, indicating a strong commitment to client satisfaction.-
Recruitment Process Outsourcing for Financial Services Co
4.0 Jul 15, 2025Near was very diligent and continuously sought feedback on their process. Hire With Near was constantly searching for feedback about how to improve the candidates. The team sent us and proactively kept us up to date with Near's pipeline status.
Read Full Review -
Candidate Sourcing for Global BPO
4.5 Oct 23, 2025Constant communication from the Near team, who always provided great candidates. They were open to feedback, and adjusted their candidates based on our comments. They delivered results on time and responded to our feedback.
Read Full Review
Was this helpful?
7 of 11 reviews are 5 starsLess than $10,000 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
In the past six months, clients have consistently praised Hire With Near for their efficient candidate sourcing and exceptional communication. A CEO noted the successful hire of four long-term candidates, while another client highlighted hiring two strong sales representatives in a timely manner. Clients appreciated the tailored vetting process, which included video resumes, and commended the team's responsiveness and understanding of their specific needs. Overall, sentiment is overwhelmingly positive, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Hire With Near has demonstrated effective expertise across various industries including Financial Services, Media, Information Technology, and Education. The company has received positive feedback for efficiently sourcing and vetting high-quality candidates, particularly from Latin America, resulting in successful hires and improved operational efficiency. Clients noted their excellent communication, responsiveness, and deep understanding of cultural fit, indicating strong suitability for firms in need of recruitment support in tech, finance, and media sectors.
Read All ReviewsSelect Industry to see insights
Financial services Consulting Consumer Products Education IT Services Real estate Information technology MediaWas this helpful?
View projects from:
This provider is fluent in 3 languages:
- English
- Spanish
- Portuguese
This provider is available in 6 time zones:
- Brazil Eastern Time (BET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
Was this helpful?
-
-
Undisclosed< $25 / hr1,000 - 9,999Sibulan, Philippines
Services provided
50% Customer Service Outsourcing30% Back Office Outsourcing10% Content Moderation Services +110% Data Annotation ServicesFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 1 projectsSmiles On Demand is a Customer Service BPO providing comprehensive customer support services, including phone, live chat, and email inquiries, along with outbound sales calls. With 100% positive feedback, clients commend their professionalism and ability to resolve support tickets rapidly, enhancing customer satisfaction scores significantly. Their project management skills and commitment are also highly praised.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients commend Smiles On Demand for their professionalism and effective customer support services. One client noted that all support tickets were resolved within three days, leading to an improvement in customer satisfaction scores. Additionally, project management was highlighted as reliable, with timely deliveries and good communication. Overall, the sentiment is highly positive, with clients expressing satisfaction and noting no areas for improvement.Was this helpful?
Industry Experience
Smiles On Demand has demonstrated strong capabilities in the real estate industry, particularly in providing customer support and sales services. Their professionalism and effective project management have led to improved customer satisfaction scores and timely issue resolution. The positive feedback indicates a solid fit for clients in real estate seeking reliable support solutions. Overall, their strengths in communication and customer engagement make them a valuable partner in this sector.
Read All ReviewsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Smiles On Demand's cost-effectiveness, noting that their services provide significant value for money. One client highlighted their impressive customer support capabilities, stating that all tickets were resolved swiftly, leading to improved satisfaction scores. Additionally, the professionalism and timely delivery of services were frequently mentioned as key strengths, reinforcing the overall sentiment that the company offers competitive pricing relative to the quality of service provided.Was this helpful?
-
$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
25% Customer Service Outsourcing25% Market Research15% Call Center Services +410% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingFocus Areas
15% Order Processing & Taking55% Phone Support Services15% Chat Support Services +115% Email Support ServicesSee all 48 projectsCallZent is a Customer Service Outsourcing (CSO) provider excelling in call center outsourcing and customer care outsourcing. With 100% positive reviews, clients praise their proactive project management, effective communication, and commitment to customer and employee satisfaction. Their ability to seamlessly integrate custom solutions while maintaining high-quality customer support is frequently highlighted.
4 of 4 Customer Service Outsourcing reviews are 5 stars4 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Healthcare Company
5.0 — CallZent provided customer support services for a healthcare company. The team was tasked with handling inquiries via phone, chat, and email. Read moreWas this helpful?
Industry Experience
CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
Read All ReviewsSelect Industry to see insights
Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage InsuranceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.Was this helpful?
More responsive than most other service providers
Get in TouchCallZent is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 Order Processing Companies
-
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Order Processing & Taking75% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Customer Service Outsourcing30% Order Processing & Taking85% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing20% Order Processing & Taking60% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
55% Customer Service Outsourcing10% Order Processing & Taking45% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.7/40.019.8/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% Customer Service Outsourcing55% Order Processing & Taking90% Other -
$1,000+< $25 / hr250 - 999Warszawa, Poland
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% Customer Service Outsourcing25% Order Processing & Taking40% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34.6/40.017.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
50% Customer Service Outsourcing50% Order Processing & Taking50% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing25% Order Processing & Taking50% Other -
$1,000+< $25 / hr250 - 999Pasig, Philippines
Ability to deliver
34.6/40.016.4/20 Reviews9.3/10 Clients & Experience8.9/10 Market PresenceService focus
30% Customer Service Outsourcing100% Order Processing & Taking70% Other -
$10,000+$25 - $49 / hr250 - 999Ho Chi Minh, Vietnam
Ability to deliver
37.7/40.018.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Customer Service Outsourcing40% Order Processing & Taking90% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
50% Customer Service Outsourcing10% Order Processing & Taking50% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
60% Customer Service Outsourcing10% Order Processing & Taking40% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Customer Service Outsourcing50% Order Processing & Taking70% Other -
$1,000+< $25 / hr10 - 49Manila, Philippines
Ability to deliver
35.9/40.018.4/20 Reviews9.8/10 Clients & Experience7.7/10 Market PresenceService focus
75% Customer Service Outsourcing27% Order Processing & Taking25% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
34.8/40.015.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing15% Order Processing & Taking50% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.7/40.016.4/20 Reviews7.2/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
33.2/40.015.8/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing25% Order Processing & Taking55% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Customer Service Outsourcing15% Order Processing & Taking70% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing10% Order Processing & Taking70% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
36/40.018.4/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
25% Customer Service Outsourcing40% Order Processing & Taking75% Other -
$1,000+< $25 / hr250 - 999Brandon, FL
Ability to deliver
34.9/40.017.2/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
55% Customer Service Outsourcing15% Order Processing & Taking45% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33.6/40.016.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Customer Service Outsourcing20% Order Processing & Taking55% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.9/40.018.4/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$50,000+Undisclosed1,000 - 9,999Margate, FL
Ability to deliver
31.3/40.014.6/20 Reviews6.9/10 Clients & Experience9.8/10 Market PresenceService focus
50% Customer Service Outsourcing23% Order Processing & Taking50% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
32.1/40.017.2/20 Reviews8/10 Clients & Experience6.8/10 Market PresenceService focus
20% Customer Service Outsourcing25% Order Processing & Taking80% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing12% Order Processing & Taking70% Other -
$1,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
30.3/40.015.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
30% Customer Service Outsourcing30% Order Processing & Taking70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% Customer Service Outsourcing20% Order Processing & Taking80% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
34.9/40.018/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
65% Customer Service Outsourcing15% Order Processing & Taking35% Other
Latest Order Processing Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Similar Categories
Related Services
Locations Near You
Get personalized agency matches based on your project goals.