Top Order Processing Services
1,399 Companies
List of the Top Order Processing Companies
Sponsored
-
Hugo Inc.
Premier VerifiedLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +410% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Easy to work with
Clients consistently highlight Hugo's approachability and professionalism, noting that they are 'really nice people to work with' and that the collaboration feels 'natural.' Feedback indicates that Hugo's team actively listens to project requirements and maintains open communication, fostering a productive atmosphere. One client emphasized the ease and speed of working with Hugo, stating they are 'easy to work with' and have a streamlined process. Overall, the sentiment regarding Hugo's ease of collaboration is overwhelmingly positive.-
Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. Easy, fast, and streamlined. People there know what they’re doing, and they’re just really nice people to work with.
Read Full Review -
Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. The team knows what they’re doing, and they're really easy to work with.
Read Full Review -
Scaling & QA Services for Media Company
5.0 Aug 23, 2023From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect. Overall it’s been easy to work with Hugo.
Read Full Review -
Call Center Services for Gaming Company
5.0 Aug 17, 2023Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity.
Read Full Review
Was this helpful?
11 of 12 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
-
-
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Services provided
15% Customer Service Outsourcing25% Back Office Outsourcing20% Employer of Record (EOR) Services +410% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingFocus Areas
30% Order Processing & Taking30% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 44 projectsUnity Communications is a Customer Service Outsourcing (CSO) provider that excels in delivering BPO and Call Center Solutions tailored to diverse industries. With a focus on customer satisfaction, 90% of reviews highlight their reliable service, timely delivery, and responsive communication. Clients appreciate their proactive and professional approach, although some suggest improvements in candidate matching and quality evaluation processes.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised Unity Communications for their effective customer service management and reliable project execution. One Operations Manager noted the team's responsiveness and professionalism in resolving issues promptly, contributing to improved customer satisfaction. Clients appreciate the friendly and empathetic approach of Unity's team, highlighting their commitment to partnership. However, there is a suggestion for refining candidate selection to better meet specific needs, indicating a desire for continued improvement.Was this helpful?
3 of 3 Order Processing & Taking reviews are 5 stars3 new reviews for Order Processing & Taking in past 6 months$10,000 – $49,000 avg. project costOrder Processing & Taking Experience
Unity Communications has received overwhelmingly positive feedback for their Order Processing & Taking services, with 100% of reviewers noting effective communication and responsiveness. Clients highlighted strengths in quickly learning industry processes and improving key performance indicators (KPIs) related to customer service. Common themes include a strong cultural fit, timely delivery, and high adaptability. One reviewer did express concerns about the accuracy of performance evaluation methods, suggesting room for improvement in quality assessments.
Read Most Recent ReviewWas this helpful?
10 of 11 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 11 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Breastfeeding Product Brand
5.0 — Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and Read moreWas this helpful?
Industry Experience
Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
Read All ReviewsSelect Industry to see insights
Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT ServicesWas this helpful?
-
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Services provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +110% Finance & Accounting Outsourcing (FAO)Focus Areas
20% Order Processing & Taking50% Phone Support Services20% Chat Support Services +110% Email Support ServicesSee all 46 projectsBig Outsource is a Customer Support Outsourcing provider offering call center solutions and customer service BPO services. Across reviews, 100% of clients praised their timely project delivery, professional communication, and seamless integration into client operations, with notable improvements in customer response times and administrative efficiency. They consistently deliver high-quality, reliable outsourced customer support, enhancing customer care and operational processes.
Reviews mention Puts the customer first
Big Outsource consistently demonstrates a customer-first approach, as highlighted by clients who praised their dedication to understanding unique business needs and delivering tailored solutions. One client noted their commitment to success, emphasizing that Big Outsource became a genuine partner rather than just a service provider. Another client appreciated their timely communication and responsiveness, stating, 'They always deliver on time' and expressing satisfaction with the collaborative environment that fostered effective project management.-
Customer Service Outsourcing for E-Commerce Retail Company
5.0 Aug 16, 2023Big Outsource exhibited exceptional project management skills. They consistently delivered on time and responded promptly to our evolving needs. Communication was seamless, ensuring that any adjustments were quickly addressed and implemented. Their agility allows us to adapt to market changes and customer demands effectively. What truly impressed us about Big Outsource was their unwavering commitment to our success. They went beyond being an outsourcing provider; they became a genuine partner invested in our growth.
Read Full Review
Was this helpful?
1 of 1 Order Processing & Taking reviews is 5 stars1 new review for Order Processing & Taking in past 6 monthsUnknown avg. project costOrder Processing & Taking Experience
Big Outsource has received overwhelmingly positive feedback, with 100% of reviewers noting their exceptional communication and cultural alignment. Clients highlight the professionalism and responsiveness of their team, often describing them as an integral extension of their internal staff. The consistent delivery of results and seamless integration into client operations further underscores their expertise in Order Processing & Taking services. Overall, Big Outsource is viewed as a reliable partner with no reported areas for improvement.
Read Most Recent ReviewWas this helpful?
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
Read All ReviewsSelect Industry to see insights
Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 8 time zones:
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Singapore Standard Time (SGT)
-
-
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
55% Customer Service Outsourcing25% Call Center Services15% Back Office Outsourcing +15% Data Annotation ServicesFocus Areas
10% Order Processing & Taking42% Chat Support Services31% Phone Support Services +117% Email Support ServicesSee all 73 projectsSupportYourApp is a Customer Support Outsourcing company that excels in providing specialized customer care services, including 24/7 support and technical assistance. Reviews indicate high client satisfaction, with 100% of reviewers praising their responsiveness, adaptability, and seamless integration within clients' operations. Notably, their ability to scale services quickly and maintain strong communication was highlighted by multiple clients.
9 of 10 reviews are 5 stars10 new reviews for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 10 Recent ReviewsReviewed 10 times in the past 6 months
Recent reviews of SupportYourApp highlight their exceptional customer service and responsiveness across various sectors. Clients commend their ability to maintain high standards in support, with notable feedback on their flexibility and seamless integration into existing operations. One client noted, 'The team is incredibly friendly and professional,' while another emphasized their 'proactive approach' in improving workflows. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and appreciation for the quality and efficiency of the services provided.Was this helpful?
2 of 2 Order Processing & Taking reviews are 5 stars1 new review for Order Processing & Taking in past 6 monthsUnknown avg. project costOrder Processing & Taking Experience
Overall, feedback for SupportYourApp's Order Processing & Taking services is predominantly positive, with 85% of clients reporting satisfaction. Key strengths include strong project management and effective communication, especially in handling client expectations and responsiveness. Clients particularly appreciated their commitment to partnership and integration into existing processes. Notable areas for improvement included the desire for better training for consultants at the onset of projects. Overall, the service's impact has been significant, enhancing customer support operations effectively.
Read Most Recent ReviewWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
-
$1,000+< $25 / hr250 - 999Portland, OR
Services provided
10% Customer Service Outsourcing70% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
55% Order Processing & Taking25% Email Support Services10% Chat Support Services +110% Phone Support ServicesSee all 43 projectsPrialto is a Customer Service BPO offering outsourced administrative and customer support services. Across reviews, 100% highlight their seamless integration and proactive communication, with many praising their ability to enhance productivity and efficiency through exceptional customer support outsourcing. A notable 80% of reviewers commend their value-oriented culture and alignment with client values, emphasizing the company's strong project management and responsiveness.
Reviews mention Open to feedback
Clients consistently express a positive sentiment regarding Prialto's openness to feedback. One client highlighted that their virtual assistant was 'eager to learn' and had a 'great attitude,' emphasizing the importance of clear communication and receptiveness to suggestions. Additionally, the leadership team was noted for being 'available for questions unrelated to the main project,' which demonstrates their commitment to client needs and adaptability. Overall, feedback indicates a strong alignment between client expectations and Prialto’s responsiveness.-
Administrative Support for Concierge Medicine Practice
5.0 Dec 4, 2024The leadership team was intimately involved during the onboarding process and attended the initial meetings to ensure alignment and role clarity. My VA is outstanding! eager to learn, great attitude, clear communication and open to feedback. The leadership team was also available for questions unrelated to the main project and offered guidance when needed.
Read Full Review
Was this helpful?
4 of 5 reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
In the last six months, client feedback for Prialto has been overwhelmingly positive, highlighting their responsiveness and efficiency. Clients noted significant improvements in productivity, with one user reporting a doubling of client capacity due to effective scheduling support. Prialto's team structure, which provides backup and multiple layers of support, was frequently praised. However, some clients suggested a need for greater industry awareness and flexibility in service packages. Overall, Prialto is viewed as a reliable partner in enhancing operational efficiency.Was this helpful?
1 of 1 Order Processing & Taking reviews is 5 starsUnknown avg. project costOrder Processing & Taking Experience
Overall, Prialto's performance in Order Processing & Taking services has garnered positive feedback, with 85% of reviewers highlighting their expertise in administrative support and process automation. Clients appreciate the company's commitment to enhancing organizational capabilities, as indicated by 90% mentioning effective communication and process improvement. The sentiment is overwhelmingly positive, with clients noting the proactive approach and adaptability of support staff. Areas for improvement include enhancing access to necessary software, but overall, Prialto is seen as a valuable partner in scaling operations.
Read Most Recent ReviewWas this helpful?
View projects from:
This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 6 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
-
-
$10,000+$25 - $49 / hr250 - 999Ho Chi Minh, Vietnam
Services provided
10% Customer Service Outsourcing15% Mobile App Development10% AI Development +710% Custom Software Development10% E-Commerce Development10% Generative AI10% IT Staff Augmentation10% Low/No Code Development10% Web Development5% AI AgentsFocus Areas
40% Order Processing & Taking25% Chat Support Services25% Phone Support Services +110% Email Support ServicesSee all 32 projectsKyanon Digital is a versatile digital services company specializing in UI/UX design, web and mobile app development, and software development. Reviews indicate a strong focus on technical proficiency, user-centric design, and timely delivery, with 100% of reviewers appreciating their professionalism and strategic insights. While minor communication improvements are suggested, 75% of the reviews highlight their ability to integrate seamlessly with client teams and deliver tailored, high-quality solutions.
Reviews mention Accessible
Kyanon Digital received positive feedback regarding their accessibility, with clients noting direct access to the entire team and strong support from management. A CTO highlighted the ease of communication through tools like Slack and Trello, which facilitated agile development. However, there was a suggestion for improvement in communication, indicating that while generally accessible, there were still areas that could be refined. Overall, the sentiment reflects a strong emphasis on client engagement and support.-
Staff Augmentation for Drone & AI Technology Company
4.5 Sep 5, 2022Direct access to the entire team and support from the management and team leads to ensure smooth delivery on a consistent basis. Communication tools and project management tools included slack and trello. There's a heavy emphasis on agile development.
Read Full Review
Was this helpful?
5 of 6 reviews are 5 starsLess than $10,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
Recent reviews of Kyanon Digital reflect a strong overall sentiment, highlighting their exceptional technical proficiency and user-centric approach. Clients praised their timely delivery, clear communication, and ability to integrate seamlessly into existing teams. Notable feedback includes a project that resulted in a widely used application for water utilities and a successfully launched e-commerce platform within a strict deadline. Areas for improvement mentioned were minimal, primarily focused on maintenance planning.Was this helpful?
Industry Experience
Kyanon Digital has received positive feedback across various industries, showcasing expertise in Education (smart water data analysis), Business Services (staff augmentation), and Automotive (app development). Their strengths lie in project management, timely delivery, and technical proficiency in UI/UX design. Clients noted their adaptability and user-centric approach, particularly in IT Services, Healthcare, and Advertising & Marketing. Overall sentiment reflects strong satisfaction, especially within sectors requiring innovative digital solutions and effective user engagement.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Automotive Other industries IT Services Consulting Human Resources Construction Telecommunications Manufacturing Healthcare Business services Insurance EducationWas this helpful?
More responsive than most other service providers
Get in TouchKyanon Digital is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
-
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Services provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +215% Employer of Record (EOR) Services5% Data Annotation ServicesFocus Areas
15% Order Processing & Taking30% Email Support Services30% Phone Support Services +125% Chat Support ServicesSee all 10 projectsBoldr. is a Customer Service BPO company specializing in Customer Support Outsourcing and Call Center Solutions. Reviews highlight their efficient project management, with a 100% satisfaction rate in meeting deadlines. Clients commend their adaptability, resulting in increased CSAT ratings and significant cost savings. While hiring time could improve, their low attrition rates and personalized support are highly praised.
Reviews mention Understands their clients' needs
Boldr has received consistently positive feedback regarding their understanding of client needs. Clients highlighted Boldr's adaptability and proactive communication, noting their ability to tailor solutions effectively. For instance, one client praised Boldr for their customization efforts, stating they demonstrated a deep understanding of specific business requirements. Another client emphasized Boldr's commitment to aligning with company values and objectives, reinforcing their client-centric approach. Overall, the sentiment reflects strong satisfaction with Boldr's responsiveness and alignment with client goals.-
Customer Service Outsourcing for GPS Pet Tracker Provider
4.5 Jan 15, 2024One of the most impressive and unique aspects of BoldR is their exceptional level of customization and adaptability in their services. They have demonstrated a deep understanding of our specific needs and business model, which has allowed them to provide highly tailored support solutions. This level of personalization is not something we've commonly encountered with other service providers.
Read Full Review -
Recruiting Services for Relationship Management Company
5.0 Dec 23, 2023I love that Boldr is focused on their employees (or team members); they focus on natural working hours and building a great team. They thoroughly understood our needs and effectively delivered on them.
Read Full Review -
Customer Service for E-Commerce and Consumer Products Co.
5.0 Jul 19, 2022They really understand us as a client and resonate with our objectives, including the soft skills that we want to instill in all our team members. From a personnel standpoint, they’ve been highly responsive to the way we treat individuals at our company and by extension their team.
Read Full Review -
Venue Processing & Outbound Sales Support for Event Platform
5.0 May 17, 2022I really appreciate that Boldr has been able to understand our business — we have a unique product and marketplace setup. They've taken what we've provided and figured out how to best train others to make our processes repeatable.
Read Full Review
Was this helpful?
Industry Experience
Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
Read All ReviewsSelect Industry to see insights
Other industries Consumer products & services Other Industry Retail Manufacturing Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.Was this helpful?
More responsive than most other service providers
Get in TouchBoldr. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
-
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center ServicesFocus Areas
10% Order Processing & Taking30% Chat Support Services30% Email Support Services +130% Phone Support ServicesSee all 46 projectsHelpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.
Reviews mention Passionate about their work
Client feedback consistently highlights Helpware's passion for their work, noting the infectious eagerness and integrity of their team. One client emphasized that Helpware's commitment has fostered a strong culture within their customer service department, with team members being generous with their time and attentive to requests. Another client remarked that Helpware's passion for delivering quality service has exceeded expectations, contributing to a reliable support experience. Overall, the sentiment reflects high satisfaction with Helpware's dedication and professionalism.-
Customer Support for Lifestyle Product Supplier
5.0 Apr 4, 2019Helpware provides professional support efforts and helped us build a culture in our customer service department. Their passion, integrity, and eagerness are infectious, and they’ve helped us build out a team with processes and roles. Every team member is generous with their time, attentive to our requests, and quick to respond to anything. They take great pride in their work.
Read Full Review -
Customer Support for Analytics Company
5.0 Sep 27, 2018Both the quality of their work and their passion for delivering a great service have exceeded our expectations.
Read Full Review
Was this helpful?
1 of 1 Order Processing & Taking reviews is 5 stars$50,000 – $199,999 avg. project costOrder Processing & Taking Experience
Helpware has received overwhelmingly positive feedback for their Order Processing & Taking services, with 100% of reviewers expressing satisfaction. Clients highlight their high ratings, budget-friendly pricing, and strong cultural alignment as key reasons for choosing Helpware. Notable strengths include their effective customer service, with measurable outcomes such as increased handle time and cost per contact. Additionally, clients appreciate Helpware's willingness to customize solutions to meet specific needs, indicating a strong commitment to impact and client satisfaction.
Read Most Recent ReviewWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
-
-
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
30% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +310% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingFocus Areas
15% Order Processing & Taking45% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 9 projectsSelect VoiceCom is a Customer Support Outsourcing company specializing in Call Center Solutions and Customer Service BPO. The company consistently receives positive feedback, with approximately 100% of reviewers appreciating their effective communication, cultural alignment, and quality assurance processes. Clients highlight their ability to improve call quality and efficiency, as well as their proactive approach to problem-solving.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, feedback for Select VoiceCom has been overwhelmingly positive, highlighting their strong organizational skills and effective communication. A client noted their 'personalized approach' and responsiveness, stating they 'honor what they say they are going to do.' The company successfully sourced and hired a talented team, aligning well with client values and culture. No significant areas for improvement were identified, indicating high client satisfaction.Was this helpful?
2 of 3 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office & Customer Service Outsourcing for Law Firm
5.0 — Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. Read moreWas this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
Read All ReviewsSelect Industry to see insights
Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Services provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +120% IT Staff AugmentationFocus Areas
10% Order Processing & Taking60% Phone Support Services25% Email Support Services +15% Chat Support ServicesSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Connext highlight a strong overall sentiment, with clients praising their effective call center and accounting services. One client noted a significant reduction in guest complaints and improved reservation processes, while another emphasized enhanced employee workload balance and strategic growth opportunities. Communication and project management were consistently rated highly, although suggestions for increased employee training were made. Overall, clients value Connext's alignment with their company values and their impressive hiring capabilities.Was this helpful?
Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
View projects from:
This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 7 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
-
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
20% Customer Service Outsourcing45% Call Center Services15% Sales Outsourcing +210% Back Office Outsourcing10% StaffingFocus Areas
20% Order Processing & Taking50% Phone Support Services20% Email Support Services +110% Chat Support ServicesSee all 34 projectsXACT is a Customer Service BPO specializing in outsourced customer support and call center solutions. Their clients praise their flexibility, cultural alignment, and proactive problem-solving. Approximately 75% of reviews highlight their strong project management and responsiveness, while some note occasional challenges in documentation accuracy. Overall, they consistently deliver high satisfaction and efficiency in customer service operations.
Reviews mention Team players
Clients consistently describe XACT as a team player, highlighting their collaborative approach and responsiveness. One client noted, 'I felt almost right away that they were working alongside me,' emphasizing the seamless integration of XACT's team within their operations. Another remarked on their ability to act fluidly and adapt to challenges, stating, 'There was no stop and go.' Overall, feedback reflects a strong sentiment of appreciation for XACT's dedication and partnership in achieving project goals.-
Call Center Services for Online Education Company
5.0 Aug 28, 2020We treated them as an extension of the team; while chat was handled by our employees, XACT handled the phone. Both teams met quite frequently. They did their own quality review process, and we did one as well, so they were really open to real-time feedback from us.
Read Full Review -
Call Center Services for Holiday Themed Photography Company
5.0 Jan 28, 2020We feel like we have really gained another part of our own team. They were up all night trying to answer things and they worked around the clock and never quit. Sometimes the calls are more trying and often someone just needs a sympathetic ear.
Read Full Review -
Call Answering & Support for Culinary School
5.0 Jul 11, 2018We have an excellent relationship with them, and they feel like an extension of our company. Our project manager responds to our emails or calls within minutes, and their face-to-face meetings are critical to our success.
Read Full Review -
Phone Screening & Triage Support for Public University
5.0 Jul 6, 2018Their team knew as much about our policies as our internal staff and they even decorated their office with pennants and banners from our school. They embraced their role and felt more like an extension of our faculty than a third-party service provider.
Read Full Review
Was this helpful?
2 of 2 reviews are 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, XACT has received highly positive feedback for their flexible and effective customer service solutions. Clients highlighted their ability to rapidly scale teams and maintain high service levels, with one client noting they achieved service targets for the first time. The proactive communication and collaborative approach were particularly praised, with clients expressing satisfaction in the responsiveness and adaptability of XACT. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.Was this helpful?
1 of 1 Order Processing & Taking reviews is 5 stars1 new review for Order Processing & Taking in past 6 monthsUnknown avg. project costOrder Processing & Taking Experience
XACT has received overwhelmingly positive feedback for their Order Processing & Taking services, with 95% of reviewers expressing satisfaction. Clients praised their ability to rapidly scale customer service teams and maintain high service levels, achieving key metrics for the first time. Noteworthy strengths include their proactive approach, cultural alignment, and flexibility in staffing. Reviewers highlighted the strong performance and empathy of XACT agents, resulting in high client satisfaction and several 5-star reviews. No significant areas for improvement were noted.
Read Most Recent ReviewWas this helpful?
More responsive than most other service providers
Get in TouchXACT is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
-
$5,000+< $25 / hr50 - 249Cairo, Egypt
Services provided
30% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 10 projectsBPO Hive LLC is a Customer Service BPO specializing in Customer Support Services and Call Center Outsourcing. The company consistently receives positive feedback for its efficiency, with 100% of reviews highlighting their excellent project management and communication. Clients report high satisfaction due to timely delivery and significant operational improvements, such as a 99.8% accuracy rate in order processing.
Reviews mention Proactive
Clients have consistently praised BPO Hive LLC for their proactive approach to project management. One CEO noted their 'proactive communication and customer-first mindset,' highlighting their ability to anticipate issues and offer solutions before problems arose. Another client emphasized their 'organized and proactive' management style, which ensured timely delivery and adaptability to feedback. Overall, the sentiment reflects high satisfaction with BPO Hive LLC's responsiveness and commitment to quality, making them a reliable partner.-
Call Center Services for Solar Energy Consultancy
4.0 Nov 4, 2025Their project management is organized and proactive, ensuring clear communication and timely delivery of all scheduled appointments and reporting metrics. They consistently met deadlines, adapted quickly to feedback or scheduling changes, and maintained a strong focus on meeting the project’s goals and performance expectations.
Read Full Review
Was this helpful?
4 of 5 reviews are 5 stars3 new reviews for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Over the past six months, BPO Hive LLC has received overwhelmingly positive feedback from clients across various industries. Clients commend their responsiveness, professionalism, and ability to deliver results effectively. For instance, the VP of Sales at Bitcoin Depot praised them for generating substantial sales pipeline and seamless communication. Similarly, the CEO of 29Metals highlighted their role in improving operational efficiency and compliance standards. Overall, clients express high satisfaction with BPO Hive's services, noting their commitment to quality and adaptability.Was this helpful?
Industry Experience
BPO Hive LLC has demonstrated strong expertise across multiple industries, including Retail, Chemicals & Biotechnology, Energy & Natural Resources, Contracting, Real Estate, Consulting, and Financial Services. Feedback highlights their effective communication, responsiveness, and ability to meet project goals, leading to improved operational efficiency, increased appointment-setting, and high-quality customer service. Overall sentiment across industries is positive, with clients appreciating their adaptability and commitment to quality, making them a suitable partner for varied sector needs.
Read All ReviewsSelect Industry to see insights
Contracting Energy & natural resources Chemicals & Biotechnology Retail Financial services Real estate ConsultingWas this helpful?
View projects from:
This provider is fluent in 2 languages:
- English
- Arabic
This provider is available in 1 time zone:
- Eastern European Time (EET)
-
-
$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
30% Customer Service Outsourcing50% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 33 projectsUassist.ME is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviews indicate a 100% positive feedback rate, highlighting their effective communication and problem-solving skills, with a notable 28% reduction in dropped calls and improved CSAT scores. Clients appreciate their professionalism and dedication to managing customer interactions.
1 of 1 Order Processing & Taking reviews is 5 stars1 new review for Order Processing & Taking in past 6 months$10,000 – $49,000 avg. project costOrder Processing & Taking Experience
Overall feedback for Uassist.ME's Order Processing & Taking service is highly positive, with 92% of reviewers reporting satisfaction. Clients highlight expertise in customer service, resulting in a 28% reduction in dropped calls and improved CSAT scores. Key strengths include effective communication, timely issue resolution, and reliable support. One client emphasized complete trust in their assistant's judgment and problem-solving skills, demonstrating Uassist.ME's impactful contribution to service efficiency and client satisfaction.
Read Most Recent ReviewWas this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Virtual Assistant Services for Landscaping Company
5.0 — Uassist.ME provides virtual assistant services for a landscaping company. The team is responsible for managing the client's schedules and field team assignments and communicating with clients and Read moreWas this helpful?
Industry Experience
Uassist.ME has received positive feedback across various industries, including IT Services, Food & Beverage, Financial Services, Real Estate, and Advertising & Marketing. Clients praise their professionalism, adaptability, and effective communication. In IT Services, they excelled in lead generation; in Food & Beverage, efficiency in data handling was highlighted. The Financial Services sector valued their ability to streamline administrative tasks. Real Estate firms benefited from improved lead management, while Advertising & Marketing clients appreciated their capacity for creative tasks. Overall sentiment indicates Uassist.ME is a reliable partner across these sectors.
Read All ReviewsSelect Industry to see insights
Food & Beverage Financial services Real estate Advertising & marketing Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Legal Construction Other Industry IT Services ContractingWas this helpful?
More responsive than most other service providers
Get in TouchUassist.ME is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
$1,000+< $25 / hr250 - 999Hatboro, PA
Services provided
30% Customer Service Outsourcing40% Back Office Outsourcing30% Call Center ServicesFocus Areas
10% Order Processing & Taking30% Chat Support Services30% Email Support Services +130% Phone Support ServicesSee all 11 projectsHelpSquad is a Customer Service Outsourcing (CSO) company providing comprehensive solutions like call center outsourcing, live chat support, and virtual assistance. With 100% positive reviews, clients commend their exceptional communication, responsiveness, and cost-effectiveness, with specific improvements such as a 25% increase in conversion rates and a 33% reduction in labor costs mentioned in feedback.
Reviews mention Helpful
Clients have consistently praised HelpSquad for their responsiveness and helpfulness, particularly noting the impressive support from account managers. One client highlighted that all deadlines were met during implementation and emphasized the effectiveness of the live chat feature in generating new leads and facilitating customer communication. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by clients.-
API Integration for Life Science Community
5.0 Feb 29, 2024Since then, the team has been responsive and helpful. Our account manager is incredibly helpful and responsive, and we've never had any issues with the system itself.
Read Full Review
Was this helpful?
2 of 2 reviews are 5 stars1 new review for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback for HelpSquad highlights exceptional communication and a strong alignment with client needs. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings within three months, praising the team's responsiveness and attention to detail. National University emphasized HelpSquad's robust product offering and the seamless integration of their services, citing high satisfaction without any required project management. Overall, sentiment is highly positive, emphasizing value for cost and effective service delivery.Was this helpful?
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
Read All ReviewsSelect Industry to see insights
Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
-
$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
80% Customer Service Outsourcing10% Back Office Outsourcing5% Call Center Services +15% Sales OutsourcingFocus Areas
10% Order Processing & Taking50% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 52 projectsTop Customer Service is a comprehensive Customer Support Outsourcing provider, specializing in Call Center Solutions and Customer Service BPO. Across reviews, 100% of clients commend their professionalism, responsiveness, and ability to swiftly improve communication efficiency. They consistently meet client expectations in managing customer interactions, leading to improved satisfaction and operational efficiency, with suggestions for minor enhancements like additional reports or peak-time staffing noted only by a small percentage.
1 of 1 Order Processing & Taking reviews is 5 stars$50,000 – $199,999 avg. project costOrder Processing & Taking Experience
Overall feedback for Top Customer Service in the Order Processing & Taking service is highly positive, with 100% of reviewers expressing satisfaction. Key strengths include timely communication, effective job dispatching, and strong customer follow-up, which significantly improved job acquisition and technician satisfaction. Clients appreciate the team's understanding of operational efficiency, with no reported areas for improvement. Their expertise and commitment have made a notable impact on client operations.
Read Most Recent ReviewWas this helpful?
Industry Experience
Top Customer Service has demonstrated strong expertise across various industries, notably in Construction, Education, Automotive, and Non-profit sectors. Clients expressed satisfaction with their responsiveness, professionalism, and ability to streamline communications, resulting in improved client engagement and faster response times. Construction businesses highlighted enhanced lead management, while educational institutions noted better support operations. Overall, feedback reflects a positive sentiment towards their services, making them a suitable choice for clients in the aforementioned industries.
Read All ReviewsSelect Industry to see insights
Construction Agriculture Automotive Non-profit Real estate Financial services Legal Advertising & marketing IT Services Other Industry Other industries Home Services Government Business services EducationWas this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 20 languages:
- English
- Spanish
- Arabic
- Hindi
- Russian
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Italian
This provider is available in 35 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
-
$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
20% Customer Service Outsourcing20% HR Outsourcing15% Back Office Outsourcing +315% Call Center Services15% Finance & Accounting Outsourcing (FAO)15% Sales OutsourcingFocus Areas
20% Order Processing & Taking40% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 15 projects1840 & Company is a Customer Support Outsourcing firm that excels in delivering comprehensive customer care solutions. With an impressive 96% CSAT and rapid response times, reviewers consistently praise their flexibility and responsiveness in adapting to changing needs, highlighting their value for cost and suitability as a partner.
Reviews mention Reliable
Clients consistently praised 1840 & Company for their reliability, emphasizing timely delivery and proactive planning. One client noted their 'strong planning and adaptability skills' that ensured deadlines were met, while another highlighted their 'highly attentive and flexible' approach to addressing concerns. Overall, the sentiment reflects a strong commitment to project goals and responsiveness, contributing significantly to the project's success.-
Call Center Services for Software Company
4.5 Jun 17, 2024Their project management approach involved regular weekly meetings, which ensured clear and consistent communication. During these meetings, we reviewed the project results from the previous week, allowing us to assess progress and address any issues promptly. This systematic approach helped in maintaining alignment with project goals and timelines. Yes, they consistently delivered items on time. Their ability to meet deadlines was facilitated by their proactive planning and adaptability. They closely monitored project milestones and made adjustments as needed, ensuring that any potential delays were identified and mitigated early.
Read Full Review -
Call Center Services for Software Company
4.5 Jun 17, 2024They showcased strong planning and adaptability skills, which allowed them to meet deadlines consistently. Their ability to closely monitor project milestones and make necessary adjustments early on prevented potential delays, highlighting their efficiency and reliability. Additionally, their responsiveness to our needs was outstanding. They were not only quick to address our concerns and requests but also showed a genuine commitment to understanding our requirements.
Read Full Review
Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support for Fashion Wholesale Management Platform
5.0 — 1840 & Company provides customer support for a fashion wholesale management platform. The team has multiple agents that provide chat, email, and phone support covering EU, US, Read moreWas this helpful?
Industry Experience
1840 & Company has demonstrated expertise across various industries, including Healthcare, eCommerce, Advertising & Marketing, Telecommunications, Software, Financial Services, Manufacturing, Food & Beverages, Retail, and Business Services. Clients commend their recruitment efficiency, quick responsiveness, and high-quality candidate sourcing, leading to significant business growth and improved operational outcomes. Overall sentiment across industries is highly positive, highlighting 1840 & Company's adaptability and effective communication as key strengths.
Read All ReviewsSelect Industry to see insights
Healthcare eCommerce Advertising & marketing Telecommunications Software Financial services Manufacturing Business services Food & Beverages Retail Human ResourcesWas this helpful?
More responsive than most other service providers
Get in Touch1840 & Company is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
-
UndisclosedUndisclosed1,000 - 9,999Limassol, Cyprus
Services provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AIFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, client feedback on Mindy Support has been largely positive, highlighting their effective handling of customer experience in multiple languages. A VP from IL MAKIAGE noted a 20-30% increase in ticket resolution and praised the team's flexibility and helpfulness. However, challenges in staffing for new languages and maintaining service quality were mentioned, indicating areas for improvement. Overall, clients appreciate the partnership and operational capabilities of Mindy Support.Was this helpful?
1 of 3 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Multilingual Customer Service & Back-Office for Beauty Brand
5.0 — Mindy Support provided multilingual call center and back-office services for a beauty brand. The team handled customer inquiries and supported data entry, order processing, account management, and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Mindy Support's competitive pricing and excellent value for money. For instance, one client from Monat Global praised the company's 'good value for cost,' while another noted that Mindy Support's pricing fit their budget effectively. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of service relative to costs, emphasizing that Mindy Support delivers quality results efficiently and affordably.Was this helpful?
View projects from:
This provider is fluent in 22 languages:
- English
- Spanish
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Persian
- Romanian
- Dutch
-
UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +710% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 22 projectsRemote Team Solutions is a Customer Service BPO firm that excels in Customer Support Outsourcing, offering a range of services from utility account management to customer care outsourcing. Reviewers consistently highlight their reliability, with 100% noting their strong culture fit, professionalism, and alignment with company values, leading to improved customer retention and profitability. Trust and effective project management are frequently mentioned as standout qualities.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Remote Team Solutions highlight strong client satisfaction, particularly regarding their project management and trustworthiness. A CTO from Nutiliti emphasized the seamless handling of utility operations and praised RTS for their alignment with company values and culture. Clients appreciate the flexibility in management style and the consistent support provided by RTS. Overall, feedback indicates a solid partnership with no noted areas for improvement, reinforcing a positive sentiment toward the company.Was this helpful?
1 of 1 Order Processing & Taking reviews is 5 stars1 new review for Order Processing & Taking in past 6 monthsUnknown avg. project costOrder Processing & Taking Experience
Remote Team Solutions has received overwhelmingly positive feedback in their Order Processing & Taking service, with approximately 95% of reviewers expressing satisfaction. Key strengths include their accountability, timely communication, and ability to enhance customer retention and satisfaction. Clients noted significant improvements in profitability and efficiency, with one review mentioning a reduced call handle time. The company’s culture and professionalism have also been highlighted, with no major areas for improvement cited by clients.
Read Most Recent ReviewWas this helpful?
Industry Experience
Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
Read All ReviewsSelect Industry to see insights
Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages SoftwareWas this helpful?
More responsive than most other service providers
Get in TouchRemote Team Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
30% Customer Service Outsourcing30% Content Moderation Services10% Back Office Outsourcing +510% Call Center Services5% Data Annotation Services5% PEO/Employee Leasing5% Sales Outsourcing5% Social Media MarketingFocus Areas
14% Order Processing & Taking32% Chat Support Services32% Phone Support Services +122% Email Support ServicesSee all 11 projectsEnshored is a Customer Support Outsourcing company specializing in back office support and frontline customer service. Reviewers consistently praise Enshored's proactive project management and ability to tailor services to specific needs, achieving a service level agreement fulfillment rate of over 90%. No areas for improvement were noted, underscoring a high level of client satisfaction.
1 of 2 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back-Office Outsourcing for Rental Property Management Co
4.5 — Enshored offers back-office and customer support services for a rental property management company. The tasks include data entry, updating accounts, processing payments, and providing phone and Read moreWas this helpful?
Industry Experience
Enshored has demonstrated expertise across diverse industries, including Arts & Entertainment, Supply Chain, Information Technology, Hospitality, Advertising, Software, Financial Services, Education, and Consumer Products. Clients praise their ability to enhance operational efficiency and provide tailored support, leading to improved customer satisfaction and cost savings. Overall sentiment is highly positive, with particular strengths noted in customer service, project management, and adaptability to client needs. Enshored is particularly well-suited for companies seeking scalable solutions in customer support and back-office operations.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Hospitality & leisure Advertising & marketing Software Financial services Education Business services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Enshored's strong value for money, emphasizing their cost-effective solutions compared to in-house staffing. For instance, one client noted a monthly investment of $3,000 which resulted in improved customer satisfaction and efficient operations, while another mentioned savings of approximately $2 million compared to internal hires. Overall, the sentiment is positive, with clients appreciating the balance of quality service and affordability.Was this helpful?
View projects from:
This provider is fluent in 14 languages:
- English
- Spanish
- Arabic
- Portuguese
- Japanese
- Korean
- French
- Thai
- Italian
- German
- Mandarin
- Russian
This provider is available in 4 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Pacific Standard Time (PST)
- Singapore Standard Time (SGT)
-
$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Call Center Services +120% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 32 projectsWing Assistant is a company providing Customer Support Outsourcing services, specializing in virtual assistant solutions to help businesses manage customer interactions and administrative tasks. Feedback varies widely; 50% of clients reported positive outcomes, citing efficiency and professionalism, while others noted significant shortcomings in task management and supervision. Approximately 30% of reviewers mentioned issues with meeting expectations and the need for improved performance guarantees.
3 of 4 reviews are 5 stars1 new review for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent client feedback on Wing Assistant highlights a generally positive sentiment, particularly regarding effective communication and timely completion of tasks. For instance, the CEO of PartySlate praised their operational support, noting a 50% increase in task efficiency. However, a house cleaning company owner expressed dissatisfaction due to poor project management and unmet expectations, which led to increased workload. Overall, while many clients appreciate the quality of work and responsiveness, there are concerns about consistency in service delivery.Was this helpful?
0 of 1 Order Processing & Taking reviews is 5 stars1 new review for Order Processing & Taking in past 6 monthsLess than $10,000 avg. project costOrder Processing & Taking Experience
Feedback on Wing Assistant's Order Processing & Taking service reveals a significant level of dissatisfaction, with approximately 90% of tasks requiring client intervention and a 25% increase in administrative workload during the engagement. Clients noted poor project management, lack of timely communications, and unfulfilled promises regarding assistant capabilities. Only one review indicated some positive aspects, primarily related to the company’s marketing. Overall, the sentiment reflects concerns about the provider's execution and reliability.
Read Most Recent ReviewWas this helpful?
More responsive than most other service providers
Get in TouchWing Assistant is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View PackagesFull-time Customer Support Representative
Give customers a way to reach you as soon as they need help. Wing Live Customer Support Reps (CSR) help with customer acquisition, onboarding, order processing, complaints, refunds and more.Was this helpful?
-
$1,000+Undisclosed1,000 - 9,999
Services provided
10% Customer Service Outsourcing60% Sales Outsourcing20% Call Center Services +110% Back Office OutsourcingFocus Areas
10% Order Processing & Taking70% Phone Support Services10% Chat Support Services +110% Email Support ServicesSee all 46 projectsAppointment Setter Online is a distinguished Customer Service Outsourcing company specializing in lead generation and appointment setting, serving a diverse clientele across various sectors. With 100% positive feedback from clients, the company is praised for its professionalism, effective communication, and attention to detail. Reviewers consistently noted improvements in lead quality and conversion rates, with 85% highlighting enhanced business growth and efficiency due to their services.
Reviews mention Well-organized projects
Clients consistently highlighted the well-organized nature of projects managed by Appointment Setter Online. Feedback included commendations for smooth communication, timely delivery of tasks, and adaptability to client needs. One client noted, "Their project management was well-organized and reliable," while another stated, "They delivered everything on time and always kept us updated on the campaign." Overall, the sentiment reflects a strong appreciation for the company's structured approach and responsiveness.-
Appointment Setting for Roofing Co
5.0 Jul 9, 2025We have weekly meetings via Google Meet, and they give us the progress. We also manage a Google Sheet where we see how many leads have been closed and how many were not interested. The team is definitely delivering the target, and we’re happy with that. They gather all the information from the prospect and put it in our CRM. Then, we allocate the nearest specialist, who goes to the site, provides the estimate to the client, and closes the deal.
Read Full Review -
Call Center & Sales Outsourcing for Appliance Repair Company
5.0 Nov 24, 2025Their project management was smooth and organized. They delivered everything on time and always kept us updated on the campaign. Whenever we shared a request or needed changes, they responded quickly and adjusted the calling strategy without any delay.
Read Full Review -
Call Center Services for Marketing Company
5.0 Dec 3, 2025Appointment Setter Online’s project management was well-organized and reliable. They communicated clearly, provided regular updates, and always delivered tasks and reports on time. We primarily communicated via virtual meetings.
Read Full Review -
Back Office Outsourcing for Online Education Platform
5.0 Dec 15, 2025Project management was well organized. Appointments were booked on time, communication was consistent, and deadlines were met. They kept us informed and maintained a structured process.
Read Full Review -
Call Center Services for Online Education Company
5.0 Dec 16, 2025Project management was well organized. Appointments were scheduled on time, tasks were handled as planned, and communication was clear throughout the project.
Read Full Review
Was this helpful?
14 of 14 Customer Service Outsourcing reviews are 5 stars12 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 14 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Services & Sales Outsourcing for Resume Writing Co
5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read moreWas this helpful?
More responsive than most other service providers
Get in TouchAppointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000 1 Full Time Customer Support Agent $1,800 2 Full Time Customer Support Agents $4,500 5 Full Time Customer Support AgentsView PackagesEliteCX Support Solutions - Phone/Email/Chat
Experience the gold standard in customer service tailored for brands that demand excellence. Staffed with award-winning representatives and backed by a proven track record, we deliver seamless, empathetic, and efficient support that drives customer satisfaction and loyalty. our elite team is ready to act as an extension of yours 24/7.Was this helpful?
-
-
$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
20% Customer Service Outsourcing30% Call Center Services20% IT Managed Services +220% Sales Outsourcing10% Back Office OutsourcingFocus Areas
25% Order Processing & Taking35% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 9 projectsMarKam Solutions is a Customer Service BPO, specializing in outsourcing customer support and operational efficiency. The company has consistently received positive feedback for its adaptability, professional project management, and ability to offer cost-effective solutions, with 100% of reviewers mentioning satisfaction with their tailored services and commitment to exceeding expectations.
3 of 3 Order Processing & Taking reviews are 5 stars1 new review for Order Processing & Taking in past 6 months$50,000 – $199,999 avg. project costOrder Processing & Taking Experience
MarKam Solutions has received overwhelmingly positive feedback from clients within the Order Processing & Taking service, with 100% of reviewers expressing satisfaction. Key strengths include their expertise in workforce management, evidenced by a 35% reduction in labor costs and an increase in sales conversion rates by up to 15%. Clients commend their responsiveness and adaptability, noting exceptional communication and timely deliverables. Overall, MarKam Solutions is regarded as a valuable partner, aligning well with client goals and delivering measurable results.
Read Most Recent ReviewWas this helpful?
5 of 5 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Logistics & Supply Chain Company
5.0 — MarKam Solutions provides outsourcing services for a logistics and supply chain company. The team is tasked with improving customer satisfaction, implementing new tech, and reducing operational Read moreWas this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
View projects from:
This provider is fluent in 10 languages:
- Arabic
- English
- Dutch
- German
- Romanian
- Spanish
- Swedish
- Russian
- Portuguese
- Italian
-
$1,000+< $25 / hr250 - 999București, Romania
Services provided
20% Customer Service Outsourcing50% Call Center Services15% Back Office Outsourcing +115% CRM Consulting and SIFocus Areas
10% Order Processing & Taking60% Phone Support Services15% Chat Support Services +115% Email Support ServicesSee all 13 projectsValoris Center is a Customer Service Outsourcing company renowned for its exceptional Customer Support Services and Call Center Solutions. Across reviews, clients highlight their high service standards and strong alignment with client values, with 95% phone support and 92% customer satisfaction rates. Valoris Center's adaptability and professionalism are consistently praised, with 86% First Contact Resolution and successful project management.
1 of 2 reviews are 5 stars1 new review for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent feedback on Valoris Center highlights their strong performance in customer support and satisfaction. Clients from diverse sectors commend their proactive approach, high service standards, and alignment with business values. For instance, one client noted a 95% SLA achievement and a 92% customer satisfaction rate, while another appreciated their flexibility in adapting to business needs. Areas for improvement include enhancing digital solution offerings and refining ticket distribution processes. Overall, sentiment is highly positive, indicating Valoris Center as a reliable partner.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Valoris Center for their competitive pricing and excellent value for money. Multiple reviews highlight that their pricing aligns well with budgets while delivering high-quality services. For instance, one client noted 'good value for cost' and another emphasized the 'price-performance ratio in line with our expectations.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making Valoris a reliable partner for various business needs.Was this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 12 languages:
- English
- Spanish
- Russian
- German
- French
- Italian
- Romanian
- Serbian
- Slovenian
- Bulgarian
- Dutch
- Polish
-
$10,000+$25 - $49 / hr50 - 249Ho Chi Minh City, Vietnam
Services provided
10% Customer Service Outsourcing20% Mobile App Development20% UX/UI Design +420% Web Development10% Custom Software Development10% IT Strategy Consulting10% Web DesignFocus Areas
33% Order Processing & Taking67% Phone Support ServicesSee all 9 projectsDesignveloper is a versatile technology company specializing in web and application development services, with expertise in creating tailored digital solutions across various sectors such as education, banking, and healthcare. The reviews indicate an overwhelmingly positive response, with over 90% of users noting their effective project management, domain understanding, and commitment to delivering user-friendly products. Suggestions for improvement were minimal, focusing mainly on enhancing user documentation.
2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client reviews of Designveloper reflect a strong overall sentiment, highlighting effective project management and timely delivery. Clients praised their ability to understand domain-specific needs, with one noting, 'They got it right the first time,' which streamlined processes. Positive outcomes included increased user engagement and satisfaction with new features. Suggestions for improvement included enhanced user documentation. Overall, Designveloper is recognized for their technical expertise and responsiveness to client needs.Was this helpful?
Industry Experience
Designveloper has demonstrated strong expertise across various industries, including Education, Financial Services, IT Services, and Healthcare. In Education, they effectively built web applications to enhance user engagement and streamline operations, receiving positive feedback for their understanding of the domain. In Financial Services, their development of intuitive analytics features was praised for technical strength and user experience. Clients from IT Services noted their reliable project management and work ethic, while in Healthcare, Designveloper improved website traffic and user experience significantly. Overall, feedback across industries reflects a strong alignment with client needs and effective communication.
Read All ReviewsSelect Industry to see insights
Education Financial services IT Services HealthcareWas this helpful?
View projects from:
This provider is fluent in 2 languages:
- English
- Vietnamese
This provider is available in 1 time zone:
- Greenwich Mean Time (GMT)
-
UndisclosedUndisclosed250 - 999
Services provided
20% Customer Service Outsourcing50% Call Center Services20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
10% Order Processing & Taking50% Phone Support Services25% Chat Support Services +115% Email Support ServicesSee all 32 projectsLEX Reception is a professional answering service company focused on providing 24/7 call management and customer interaction solutions, particularly within the legal sector. The reviews highlight their proactive approach, customization capabilities, and effective communication in handling calls and client intake. With a focus on flexibility and responsiveness, clients consistently report enhanced productivity and client satisfaction. Approximately 90% of the feedback is positive, and around 60% of reviewers commend their customization and script development services.
Reviews mention Great project management
Clients have praised LEX Reception for their exceptional project management, highlighting the quick response times and the ease of accessing the service portal for adjustments. One attorney noted, 'They've been great... whenever I reach out, I always get quick responses from their team.' This efficient communication and proactive support have significantly improved client satisfaction and streamlined internal processes, making LEX Reception a trusted partner for their business needs.-
Answering Services for Criminal Defense Attorney
5.0 Sep 14, 2018They've been great. If I ever have an issue, I'm able to access the portal myself and make changes. Whenever I reach out, I always get quick responses from their team.
Read Full Review
Was this helpful?
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have expressed high satisfaction with LEX Reception's professional and responsive service, particularly highlighting the positive impact on client communication and appointment scheduling. One client praised their dedicated account manager, Latasha, for her tailored support and valuable insights, which enhanced business operations. However, suggestions for improvement included the addition of appointment calendar access in their mobile app and the availability of Arabic-speaking receptionists.Was this helpful?
Industry Experience
LexReception has demonstrated exceptional expertise in the legal industry, providing 24/7 answering services to law firms specializing in various legal matters such as criminal defense, family law, and personal injury. Clients commend their proactive communication, effective call handling, and ability to customize scripts. The overall sentiment is highly positive, highlighting significant improvements in client satisfaction and retention rates. Beyond legal, they have ventured into consulting and IT services, maintaining the same high standards of service and responsiveness.
Read All ReviewsSelect Industry to see insights
Consulting IT Services Hospitality & leisure LegalWas this helpful?
View projects from:
Phoenix, Arizona (2) Gilbert, Arizona (1) East Islip, New York (1) Silver Spring, Maryland (1) St. Louis, Missouri (1) Lubbock, Texas (1) Mankato, Minnesota (1) Akron, Ohio (1) Anaheim, California (1) Los Angeles, California (1) Pasadena, California (1) Redlands, California (1) Baltimore, Maryland (1) Rockville, Maryland (1) Denver, Colorado (1) San Francisco, California (1) Portland, Oregon (1) Vancouver, Washington (1) Newton, Massachusetts (1) Wakefield, Massachusetts (1) Worcester, Massachusetts (1) Charlottesville, Virginia (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Hillsborough, North Carolina (1) Monroe, Louisiana (1) Gold River, California (1) Saint George, South Carolina (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 2 time zones:
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
-
-
$1,000+< $25 / hr50 - 249Portland, OR
Services provided
15% Customer Service Outsourcing20% Back Office Outsourcing15% Data Annotation Services +515% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionFocus Areas
30% Order Processing & Taking25% Chat Support Services25% Email Support Services +120% Phone Support ServicesSee all 16 projectsTECHSPEED INC is a Customer Service BPO company specializing in data entry and customer service outsourcing solutions. They received overwhelmingly positive feedback, with reviewers highlighting their high accuracy rate, efficient project management, and proactive communication. Notably, 100% of calls were addressed promptly, and 100% of deliverables were completed on or ahead of schedule.
3 of 3 reviews are 5 stars1 new review for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the last six months, TECHSPEED INC received positive feedback for their effective project management and high-quality service. Clients praised their proactive communication, responsiveness, and ability to meet deadlines consistently. One client highlighted their commitment to understanding business needs, stating, 'They truly make us feel like our business matters to them.' Overall sentiment is highly favorable, with no significant areas for improvement identified across multiple reviews.Was this helpful?
Industry Experience
TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
Read All ReviewsSelect Industry to see insights
Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend TechSpeed Inc for their competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while another emphasized the great value for the cost. The company's ability to deliver high-quality results on time further enhances their perceived value. Overall, the sentiment reflects satisfaction with cost-effectiveness and reliability, with no significant areas for improvement mentioned regarding pricing.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
-
$1,000+< $25 / hr50 - 249
Services provided
10% Customer Service Outsourcing35% Back Office Outsourcing35% Call Center Services +210% Content Marketing10% Sales OutsourcingFocus Areas
20% Order Processing & Taking30% Chat Support Services30% Email Support Services +120% Phone Support ServicesSee all 19 projectsOBI Services is a Customer Service BPO specializing in Customer Support Outsourcing, providing multilingual 24/7 assistance and enhancing customer service operations. Across their reviews, 100% of clients praised their proactive communication and alignment with company values, with measurable improvements like a 40% reduction in response times and a 30% decrease in support errors.
Industry Experience
OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.
Read All ReviewsSelect Industry to see insights
Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.Was this helpful?
More responsive than most other service providers
Get in TouchOBI Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
-
$1,000+$25 - $49 / hr50 - 249Zagreb, Croatia
Services provided
10% Customer Service Outsourcing40% CRM Consulting and SI40% Call Center Services +110% Back Office OutsourcingFocus Areas
30% Order Processing & Taking35% Phone Support Services20% Email Support Services +115% Chat Support ServicesSee all 6 projectsSignifico is a Customer Service BPO offering outsourced customer support and call center solutions. Their reviews highlight exceptional project management, with 100% of feedback noting increased customer satisfaction and efficiency. Clients commend Significo for their passion, expertise, and proactive approach, evidencing their ability to significantly enhance customer care processes.
Reviews mention Passionate about their work
Clients consistently highlight Significo's passion and dedication to their work. One client noted their 'passion, expertise, and people who will do everything for the client,' emphasizing their commitment to treating customers as their own. Another remarked on their impressively fast and reliable service, showcasing a seamless execution of tasks. Overall, the sentiment regarding their passion reflects a strong alignment with client values and a proactive approach to meeting customer needs.-
Customer Support Services for Oil & Gas Company
5.0 Feb 15, 2024The most impressive thing about this company is their passion, expertise and people who will do everything for the client. They treat our customers like their own, which is the most important thing for an outsourced contact centre. Significo delivered everything that was in line with our expectations.
Read Full Review -
Customer Support Services for Car Dealer
5.0 Dec 6, 2023Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it.
Read Full Review
Was this helpful?
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Significo has received positive feedback for their exceptional communication and timely project delivery. A client from Porsche Croatia noted their alignment on values and budget-friendly pricing. The responsiveness to client needs was highlighted, with no specific measurable outcomes reported. Overall, clients appreciate Significo's consistent engagement and quick responses, indicating a strong client relationship.Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Car Dealer
5.0 — Significo provides customer support services to a car dealer. They communicate general information about the client's products and services to end clients and forward information for second-level Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSignifico is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
-
$1,000+< $25 / hr10 - 49New York, NY
Services provided
15% Customer Service Outsourcing30% Recruiting15% Sales Outsourcing +410% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% StaffingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 3 projectsStaffwiz LLC is a Customer Service BPO specializing in providing remote customer care and outsourced customer support services. Reviews highlight their exceptional hiring process and dedicated team, with 100% positive feedback, emphasizing reduced first reply and resolution times by over 60%. Their project management is praised for being organized and effective.
Industry Experience
Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.
Read All ReviewsSelect Industry to see insights
Healthcare Education eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.Was this helpful?
More responsive than most other service providers
Get in TouchStaffwiz LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
-
Undisclosed< $25 / hr10 - 49Pune, India
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing20% Document Digitization & Management +410% AI Development10% Sales Outsourcing5% Transcription5% TranslationFocus Areas
50% Order Processing & Taking50% Email Support ServicesSee all 7 projectsStrong Vision Data Processing is a data processing company renowned for its manual data entry and efficient redaction services. With a 100% positive feedback rate, clients praise their timely delivery and attention to detail. Many reviewers, approximately 83%, highlight their cost-effectiveness and communication skills, particularly with representative Swapnil, as significant strengths.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, client feedback for Strong Vision Data Processing has been overwhelmingly positive. Clients commend their timely delivery and organization, highlighting their efficiency in managing projects, particularly in data entry and redaction tasks. One client noted their impressive speed and cost-effectiveness, stating they have maintained a long-term working relationship due to consistent quality. Overall, there are no notable areas for improvement, indicating strong client satisfaction.Was this helpful?
Industry Experience
Strong Vision Data Processing has demonstrated expertise across various industries, including Financial Services, Education, Media, Legal, and Other Industries. Clients consistently praise their quick turnaround times, attention to detail, and cost-effectiveness. In Financial Services, they excelled in delivering error-free monthly statements. In Education, their digitization efforts were notably accurate. Overall sentiment across industries is highly positive, highlighting their strengths in data processing and project management, making them a suitable partner for clients in need of reliable data handling solutions.
Read All ReviewsSelect Industry to see insights
Other industries Design Financial services Education IT Services Media LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Strong Vision Data Processing for providing exceptional value at competitive prices. One client noted they were 'significantly cheaper than other providers,' while another highlighted their 'flexible billing' and ability to deliver quality work within budget. Overall sentiment indicates that the company not only meets but often exceeds expectations in terms of cost-effectiveness and timely delivery, making them a trusted partner for various projects.Was this helpful?
-
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
20% Customer Service Outsourcing50% Back Office Outsourcing10% Call Center Services +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 14 projectsThe Hour - Back Office and Virtual Assistant Services is a Customer Support Outsourcing company specializing in back-office operations and virtual assistance. Across reviews, clients commend their efficiency, timely delivery, and seamless communication, with 100% positive feedback on responsiveness and adaptability. The team excels in project management, enhancing operational efficiency, and integrating smoothly with clients' workflows.
5 of 6 reviews are 5 stars2 new reviews for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
Over the past six months, clients have expressed high satisfaction with The Hour - Back Office and Virtual Assistant Services, particularly praising the accuracy, responsiveness, and professionalism of team members like Don and Garesh. Reviewers noted significant time savings in daily operations and effective project management. One client highlighted the team's adaptability and proactive communication. Overall, feedback reflects a positive sentiment, with clients appreciating the company's value and considering expansions of their collaboration.Was this helpful?
1 of 1 Order Processing & Taking reviews is 5 starsUnknown avg. project costOrder Processing & Taking Experience
The Hour - Back Office and Virtual Assistant Services has received overwhelmingly positive feedback regarding their Order Processing & Taking service, with 95% of clients expressing satisfaction. Reviewers consistently highlight the company’s strong team culture, efficiency, and effective communication. Clients appreciate the ability to provide affordable support while maintaining high-quality service, often describing the staff as an extension of their own team. Notably, responsiveness to concerns and the team's trainability are frequently commended.
Read Most Recent ReviewWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services as providing excellent value for money, with several reviews noting that their pricing fits within budget constraints. For instance, one client emphasized the 'good value for cost,' while another mentioned that the team 'had a great culture fit' and aligned with their values. Overall sentiment reflects satisfaction with the cost-effectiveness and quality of service, contributing to improved operational efficiencies across various projects.Was this helpful?
View projects from:
-
$5,000+< $25 / hr250 - 999Davao City, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
15% Order Processing & Taking35% Phone Support Services30% Email Support Services +120% Chat Support ServicesSee all 5 projectsSPLACE BPO is a Customer Service BPO specializing in Customer Care Outsourcing and Call Center Solutions. They excel in managing chat volumes and customer interactions, with notable strengths in culture, efficiency, and responsiveness. Approximately 100% of reviewers highlight their attentiveness and timely delivery, although some mention a need for improved early communication.
1 of 1 Order Processing & Taking reviews is 5 stars1 new review for Order Processing & Taking in past 6 months$200,000 – $999,999 avg. project costOrder Processing & Taking Experience
SPLACE BPO has received predominantly positive feedback for their Order Processing & Taking services, with 85% of reviewers highlighting effective communication and project management skills. Clients appreciate the team's quick adaptability and innovative contributions, although 15% noted minor performance issues with individual team members. Overall, they are praised for their professionalism and commitment, with clients recommending them to others and emphasizing the importance of upfront training for optimal collaboration.
Read Most Recent ReviewWas this helpful?
1 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Sales Outsourcing for Water Filtration Co
5.0 — SPLACE BPO provides customer service and sales outsourcing services for a water filtration company. The team is also responsible for providing technical support. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSPLACE BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
$5,000+< $25 / hr10 - 49Miami, FL
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 5 projectsCloud Sourcing is a Customer Support Outsourcing firm excelling in comprehensive BPO services, including billing, customer support, and marketing. The company boasts a 100% positive feedback rate, with clients highlighting their prompt communication and efficiency. Over 80% of reviews emphasize their ability to enhance operational productivity and achieve significant cost savings.
Industry Experience
Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects.
Read All ReviewsSelect Industry to see insights
Healthcare Real estate Transportation Financial services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Cloud Sourcing's competitive pricing and exceptional value for money. For instance, one CEO noted that partnering with them resulted in significant cost savings, allowing their team to operate more efficiently. Another client emphasized that the services provided were much cheaper than hiring locally, yet still delivered outstanding results. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the cost.Was this helpful?
-
$1,000+< $25 / hr250 - 999Warszawa, Poland
Services provided
60% Customer Service Outsourcing30% Call Center Services10% Back Office OutsourcingFocus Areas
25% Order Processing & Taking50% Phone Support Services15% Chat Support Services +110% Email Support ServicesSee all 26 projectsSimply Contact is a Customer Support Outsourcing company specializing in Call Center Solutions, providing services such as multilingual support and back-office management. With a consistent record of high ratings, they achieve substantial improvements in customer satisfaction (20%-45% increase reported) and response times (up to 45% reduction). Clients commend their adaptability and efficiency, with no significant areas for improvement noted across reviews.
1 of 1 Order Processing & Taking reviews is 5 starsUnknown avg. project costOrder Processing & Taking Experience
Simply Contact has received overwhelmingly positive feedback for their Order Processing & Taking services, with a client reporting a 15% increase in Customer Satisfaction (CSAT). Key strengths include their attentive project management, effective training programs, and high-quality support, demonstrated by timely updates and flexibility in addressing client needs. Notably, the client praised their attention to detail and strict quality control measures, with no negative remarks reported.
Read Most Recent ReviewWas this helpful?
13 of 16 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 16 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for AdTech Company
4.0 — Simply Contact provided customer service outsourcing services for an adtech company. The team was responsible for managing email tickets on Freshdesk and categorizing and resolving queries. Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
Read All ReviewsSelect Industry to see insights
Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
View projects from:
This provider is fluent in 11 languages:
- English
- Spanish
- Arabic
- Russian
- German
- French
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
-
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 16 projectsGo Answer is an answering service company offering inbound call handling, chat support, and customer service solutions. The reviews reflect a high satisfaction rate, with clients noting enhanced professionalism and reliability—over 80% of reviews highlight responsiveness and quality of service. Many clients report significant cost savings, with several indicating reduced expenses by up to 66%. Areas for improvement include expanded bilingual capabilities and training transparency.
Reviews mention Great project management
Clients have consistently praised Go Answer for their excellent project management. One client noted, 'The team is very communicative,' highlighting their responsiveness and dedication to fulfilling client needs. This positive sentiment is echoed in feedback emphasizing their willingness to accommodate requests, which enhances overall client satisfaction and allows businesses to focus on their core operations.-
Answering Services for Personal Injury Law Firm
4.5 Jul 29, 2021The project management is excellent. We typically communicate through email, and the team is very communicative.
Read Full Review
Was this helpful?
Industry Experience
Go Answer has received positive feedback across various industries, including Legal, Financial Services, Healthcare, Hospitality, and Retail. Clients in the Legal sector appreciate their professionalism and ability to handle sensitive situations, while those in Financial Services highlight cost savings and responsive service. The Hospitality industry values their effective call handling, and Healthcare clients note the importance of reliable communication. Overall, Go Answer is recognized for its expertise, responsiveness, and ability to enhance customer interactions, making it a strong fit for service-oriented sectors.
Read All ReviewsSelect Industry to see insights
Education Legal Financial services Other Industry Hospitality & leisure Healthcare Real estate Business services RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Go Answer is noted for providing high-quality service that justifies its pricing, with clients indicating substantial value for money. One law firm reported an investment of around $5,000 leading to increased lead quality and client conversions, stating, "you get what you pay for". Another client highlighted a 66% cost reduction compared to previous services. Overall, clients appreciate the balance of cost and service quality, although some express a desire for more competitive pricing.Was this helpful?
View projects from:
Pensacola, Florida (1) Winter Garden, Florida (1) Kansas City, Missouri (1) Nashville, Tennessee (1) Chicago, Illinois (1) Park Forest, Illinois (1) West New York, New Jersey (1) New York City, New York (1) South Milwaukee, Wisconsin (1) Santa Ana, California (1) Portland, Oregon (1) Pittsburgh, Pennsylvania (1) Manassas, Virginia (1) Bridgeton, Missouri (1) Flushing, New York (1) Pound, Virginia (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
-
-
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Services provided
45% Customer Service Outsourcing55% FulfillmentFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 6 projectsSalesupply is a Customer Service Outsourcing (CSO) and Call Center Outsourcing company that specializes in providing multilingual customer support services and fulfillment solutions across Europe and other international markets. Overall, 100% of reviewers express satisfaction with their services, highlighting their professionalism, timely delivery, and ability to adapt to clients' evolving needs, with 60% specifically noting their impressive customer-focused approach and employee engagement.
2 of 3 Order Processing & Taking reviews are 5 starsLess than $10,000 avg. project costOrder Processing & Taking Experience
Salesupply has received overwhelmingly positive feedback for their Order Processing & Taking services, with approximately 90% of reviewers noting improved customer satisfaction and operational efficiency. Key strengths include their multilingual support, timely order fulfillment, and proactive communication. Clients highlight reduced complaint rates and faster deliveries as measurable outcomes, while expressing satisfaction with Salesupply's customization to meet specific business needs. Overall, the sentiment is highly favorable, emphasizing Salesupply's professionalism and effective service delivery.
Read Most Recent ReviewWas this helpful?
2 of 5 Customer Service Outsourcing reviews are 5 stars5 new reviews for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support & Website Optimization for Clothing Company
5.0 — Salesupply provides customer support services to a clothing firm. They've also optimized the client's e-commerce platform and implemented logistics and fulfillment solutions into their customer Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSalesupply is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
-
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +810% IT Staff Augmentation10% Other Digital Marketing5% Content Marketing5% Data Annotation Services5% HR Outsourcing5% IT Managed Services5% PEO/Employee Leasing5% Recruitment Process OutsourcingFocus Areas
25% Order Processing & Taking45% Chat Support Services30% Email Support ServicesSee all 18 projectsBooth & Partners is a customer service BPO company specializing in Customer Support Outsourcing and Remote Customer Care. With a 90% customer satisfaction rating and consistent positive feedback, clients commend their proactive, professional approach, and ability to integrate seamlessly into existing teams. They are particularly noted for their efficiency, cultural compatibility, and the high standard of their agents, with no notable negative feedback reported.
Reviews mention Open to feedback
Clients have expressed a generally positive sentiment regarding Booth & Partners' openness to feedback. One client noted their commitment to continuous improvement and engagement in employee education. However, they also highlighted specific areas for enhancement, such as the HR and performance tracking processes, indicating challenges with vacation tracking and performance feedback loops. This feedback reflects a willingness to adapt and improve based on client input.-
Back-Office Outsourcing for Environmental Nonprofit
4.0 Oct 4, 2024We have had a generally positive experience with project management, although there have been some challenges with sharing feedback and tracking the performance of the team. Booth & Partners seems committed to continuous improvement and receiving feedback. It also engages in employee education and community service. We have provided feedback that the HR and performance tracking process could be improved.
Read Full Review
Was this helpful?
2 of 3 Order Processing & Taking reviews are 5 stars$10,000 – $49,000 avg. project costOrder Processing & Taking Experience
Booth & Partners demonstrates strong expertise in Order Processing & Taking services, with 90% of clients reporting high satisfaction rates. Clients praise their timely responses and proactive management, which significantly improved support metrics. Feedback highlights their ability to provide quality personnel quickly, enhancing operational efficiency. While minor concerns were noted early in engagements, overall sentiment remains exceptionally positive, showcasing their commitment to maintaining client relationships and delivering impactful results.
Read Most Recent ReviewWas this helpful?
Industry Experience
Booth & Partners has garnered positive feedback across various industries, including Nonprofit, Software, Retail, Consumer Products, Consulting, Real Estate, Insurance, Financial Services, Education, and Advertising & Marketing. Clients commend their expertise in scaling teams, administrative support, and tailored solutions. The overall sentiment reflects strong project management, responsiveness, and effective communication, with notable success in enhancing operational efficiency and customer satisfaction. They are particularly well-suited for organizations looking for cost-effective staffing and support solutions.
Read All ReviewsSelect Industry to see insights
Nonprofit Software Retail Consumer Products Consulting Real estate Insurance Human Resources Business services Financial services Advertising & marketing EducationWas this helpful?
More responsive than most other service providers
Get in TouchBooth is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
-
UndisclosedUndisclosed1,000 - 9,999Makati, Philippines
Services provided
10% Customer Service Outsourcing15% Back Office Outsourcing15% PEO/Employee Leasing +515% Recruiting15% Staffing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 1 projectsPenbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner.
Industry Experience
Penbrothers has demonstrated expertise in the hospitality and leisure industry, notably through their collaboration with Servantex, a staffing provider. The feedback highlights their strengths in talent acquisition, HR management, and project execution, resulting in significant ROI and rapid team expansion. Overall sentiment in this sector is highly positive, with clients appreciating Penbrothers' strong communication, alignment of values, and ability to meet hiring demands efficiently.
Read All ReviewsSelect Industry to see insights
Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Penbrothers' competitive pricing and overall value for money. One client noted that Penbrothers fit their budget while delivering high-quality services, resulting in a significant ROI and accelerated hiring processes. The positive sentiment is reinforced by feedback on strong communication and alignment with client values, emphasizing their role as a valuable partner in building effective teams.Was this helpful?
-
$1,000+< $25 / hr250 - 999Plovdiv, Bulgaria
Services provided
20% Customer Service Outsourcing60% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 2 projectsOWORKERS is a BPO company specializing in document verification and app monitoring services across various regions. Reviews indicate a high level of satisfaction with their problem-solving abilities and quick feedback, with 100% of reviewers highlighting their effective communication and decision-making. Clients appreciate their ownership and dedication, with no significant areas for improvement mentioned.
Reviews mention Efficient
Clients have consistently highlighted OWORKERS' efficiency in project execution. One review noted their ability to quickly set up a BPO team within three weeks, emphasizing their quick feedback and decision-making capabilities. The client appreciated the effective problem-solving skills demonstrated throughout the engagement, indicating a strong overall sentiment regarding OWORKERS' efficiency in delivering timely and effective solutions.-
BPO Services for RegTech Company
4.0 Sep 27, 2022The BPO team was partly set up during 3 weeks, for it was the main goal to achieve at the first stage. The ability to solve problems quickly and effectively quick feedback and decision making was most impressive. We're satisfied with their current service so far.
Read Full Review
Was this helpful?
Industry Experience
OWORKERS has received positive feedback across the IT Services and Information Technology industries. Clients commend their expertise in establishing BPO teams for document verification and app monitoring, highlighting strengths in problem-solving, quick feedback, and operational efficiency. The overall sentiment reflects satisfaction with their ability to enhance service quality and monitoring effectiveness, making them a suitable partner for companies in need of robust support in these sectors.
Read All ReviewsSelect Industry to see insights
IT Services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend OWORKERS for their competitive pricing and value for money, noting that cost-effectiveness was a key factor in their selection process. One client highlighted their ability to solve problems quickly and effectively, while another praised their ownership and dedication to service quality. Overall, feedback indicates satisfaction with the balance of cost and service quality, reinforcing OWORKERS' reputation as a valuable partner.Was this helpful?
View projects from:
This provider is fluent in 13 languages:
- English
- Spanish
- Russian
- Portuguese
- German
- French
- Turkish
- Cantonese
- Italian
- Polish
- Ukrainian
- Romanian
This provider is available in 10 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
-
-
$25,000+$25 - $49 / hr50 - 249Beograd, Serbia
Services provided
20% Customer Service Outsourcing20% Cloud Consulting & SI15% Application Management & Support +415% IT Managed Services10% Call Center Services10% IT Staff Augmentation10% IT Strategy ConsultingFocus Areas
35% Order Processing & Taking35% Phone Support Services15% Chat Support Services +115% Email Support ServicesSee all 2 projectsGDC Services is a cybersecurity company specializing in securing digital environments and testing applications, including websites and mobile applications. Reviews highlight their professionalism and expertise, with 100% of feedback indicating successful outcomes, such as stable, breach-free websites. Clients appreciate their value for money and effective project management, suggesting room for growth in offering additional services.
Industry Experience
GDC Services has received positive feedback in the financial services industry, particularly for their expertise in securing banking environments and applications. Clients noted their professionalism, clear communication, and effective project management, resulting in stable and secure website operations. The overall sentiment is favorable, indicating that GDC Services is a strong candidate for projects within financial services, showcasing their ability to deliver quality security solutions.
Read All ReviewsSelect Industry to see insights
Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted GDC Services' competitive pricing as a significant factor in their decision to engage the company. For instance, a client from Albaraka Bank highlighted that GDC's pricing fit their budget and provided good value for the cost. Overall, the sentiment reflects satisfaction with the cost-effectiveness of GDC Services, as clients appreciate the quality delivered in relation to the financial investment.Was this helpful?
-
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
30% Customer Service Outsourcing40% Call Center Services30% Back Office OutsourcingFocus Areas
15% Order Processing & Taking75% Phone Support Services5% Chat Support Services +15% Email Support ServicesSee all 10 projectssix eleven global services is a Customer Support Outsourcing company offering Call Center Solutions and Customer Service BPO. Reviews reveal that clients appreciate their strong alignment with company values, cost-effectiveness, and responsive service. With a consistent 90% CSAT score and high praise for efficient communication, 66% of reviewers noted the impressive quality of support, suggesting areas for potential improvement in team size and independent management.
Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.Was this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
-
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
65% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +15% Sales OutsourcingFocus Areas
20% Order Processing & Taking30% Chat Support Services30% Email Support Services +120% Phone Support ServicesSee all 45 projectsEverHelp is a Customer Support Outsourcing company providing services such as Call Center Solutions and Remote Customer Care. Reviews consistently highlight their adaptability, with 100% of clients noting improved response times and customer satisfaction, and 90% praising their structured and organized project management. Their ability to integrate seamlessly with diverse client needs sets them apart in Customer Service BPO solutions.
7 of 7 reviews are 5 stars6 new reviews for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
In the past six months, client feedback on EverHelp has been overwhelmingly positive. Clients reported significant improvements in response times, with one noting a drop from hours to just 10 minutes, and another highlighting a 0.8-point increase in client review scores. The team was praised for their proactive problem-solving approach, effective communication, and ability to adapt to specific workflows. Areas for improvement include initial onboarding clarity, but overall sentiment reflects strong satisfaction with their services.Was this helpful?
1 of 1 Order Processing & Taking reviews is 5 starsUnknown avg. project costOrder Processing & Taking Experience
EverHelp has received overwhelmingly positive feedback for their Order Processing & Taking services, with 100% of reviewers noting high-quality customer interactions and rapid response times (within 2 minutes). The company is praised for resolving 12,000 tickets monthly and enhancing customer retention rates. Clients appreciate their proactive approach and alignment with company values, highlighting their exceptional value for cost. Overall, EverHelp demonstrates strong expertise and a commitment to delivering impactful results.
Read Most Recent ReviewWas this helpful?
Industry Experience
EverHelp has demonstrated strong expertise across various industries, including Software, Hospitality, Consumer Products, Business Services, and Information Technology. Clients noted substantial improvements in response times, customer satisfaction, and operational efficiency. Positive sentiments highlight their adaptability, proactive problem-solving, and ability to scale support services effectively. The provider is particularly well-suited for businesses seeking reliable support solutions in rapidly evolving sectors, including technology and service-oriented industries.
Read All ReviewsSelect Industry to see insights
Consumer products & services Retail Other industries Information technology Advertising & marketing Design Education Financial services Telecommunications Social Networking Software Arts, entertainment & music Business services Other Industry Hospitality & leisureWas this helpful?
-
$1,000+< $25 / hr50 - 249Tunis, Tunisia
Services provided
40% Customer Service Outsourcing40% Call Center Services10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
20% Order Processing & Taking40% Phone Support Services25% Email Support Services +115% Chat Support ServicesSee all 17 projectsBusiness & Services Solutions is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. They are praised for their technical depth and client service excellence, with 100% of reviewers noting their multilingual capabilities and adaptability. While their proactive approach is highlighted, 33% of reviewers suggest improvements in proactive communication and onboarding speed. Overall, they deliver reliable, high-quality support and operational efficiencies.
6 of 6 reviews are 5 stars$10,000 – $49,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
Recent reviews of Business & Services Solutions reflect a strong overall sentiment, highlighting their exceptional adaptability and commitment to client values. Clients praised their deep integration into company cultures, with specific examples such as their proactive communication strategies and tailored support frameworks. Notably, their ability to handle increased support demands without compromising quality was frequently mentioned. Areas for improvement included enhancing internal reporting systems and deeper involvement in product roadmaps, yet overall feedback remained highly positive.Was this helpful?
Industry Experience
Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
Read All ReviewsSelect Industry to see insights
Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.Was this helpful?
View projects from:
This provider is fluent in 6 languages:
- English
- French
- Italian
- Arabic
- Spanish
- German
This provider is available in 2 time zones:
- Central European Time (CET)
- Universal Coordinated Time (UTC)
-
$5,000+< $25 / hr50 - 249București, Romania
Services provided
45% Customer Service Outsourcing35% Back Office Outsourcing20% Sales OutsourcingFocus Areas
35% Order Processing & Taking40% Email Support Services25% Chat Support ServicesSee all 2 projectsHKR (European EOR + Global Recruiter) specializes in Customer Support Outsourcing, providing tailored customer service and operations solutions. The company's services are highly regarded for their positive impact, with 100% of reviewers highlighting their excellent communication and attention to detail. Clients appreciate HKR's collaborative approach and the efficiency their teams bring to tasks such as data entry and customer service.
Reviews mention Proactive
The feedback regarding HKR's proactivity is overwhelmingly positive. Clients highlighted their impressive communication and reliability, with one stating, 'They were really impressive with proactiveness.' The continuous contact via Slack and timely deliverables further reinforce their proactive approach. Additionally, the alignment in culture and values was noted as a significant advantage, contributing to a seamless collaboration experience.-
Employee of Record Services for Software Company
5.0 Jun 20, 2023They delivered on time, we're in contact permanently via Slack and they were really impressive with proactiveness. Their communication and reliability are definitely their A game.
Read Full Review
Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Operations Platform
5.0 — HKR provides customer service outsourcing for an operations platform. HKR provides a team of representatives and coordinators that assist with customer service, data entry, and Shopify backend Read moreWas this helpful?
Industry Experience
HKR TEAM has demonstrated expertise in the Retail and Software industries, garnering positive feedback regarding their customer service and marketing support. In Retail, they effectively built customer service teams, resulting in enhanced client satisfaction and operational efficiency. In Software, they successfully extended marketing teams, ensuring cultural alignment and efficient hiring processes. Overall, clients praised HKR's reliability, communication, and value, highlighting their ability to seamlessly integrate into existing workflows across both industries.
Read All ReviewsSelect Industry to see insights
Retail SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HKR's cost-effectiveness and value for money. One client noted, 'Good value for cost' while selecting HKR, and another emphasized that their pricing 'fit our budget' without incurring recruiting costs. The overall sentiment is positive, with clients appreciating the quality of service delivered relative to the investment, underscoring HKR's ability to align with client needs and provide reliable talent efficiently.Was this helpful?
-
-
Undisclosed< $25 / hr1,000 - 9,999Sibulan, Philippines
Services provided
50% Customer Service Outsourcing30% Back Office Outsourcing10% Content Moderation Services +110% Data Annotation ServicesFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 1 projectsSmiles On Demand is a Customer Service BPO providing comprehensive customer support services, including phone, live chat, and email inquiries, along with outbound sales calls. With 100% positive feedback, clients commend their professionalism and ability to resolve support tickets rapidly, enhancing customer satisfaction scores significantly. Their project management skills and commitment are also highly praised.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised Smiles On Demand for their professionalism and effective customer support services. One client noted that all support tickets were resolved within three days, leading to a significant increase in customer satisfaction scores. Additionally, their project management was described as reliable, with timely deliveries and effective communication. Overall, sentiment is highly positive, with no reported areas for improvement.Was this helpful?
Industry Experience
Smiles On Demand has demonstrated strong capabilities in the real estate industry, particularly in providing customer support and sales services. Their professionalism and effective project management have led to improved customer satisfaction scores and timely issue resolution. The positive feedback indicates a solid fit for clients in real estate seeking reliable support solutions. Overall, their strengths in communication and customer engagement make them a valuable partner in this sector.
Read All ReviewsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Smiles On Demand's cost-effectiveness, noting that their services provide significant value for money. One client highlighted their impressive customer support capabilities, stating that all tickets were resolved swiftly, leading to improved satisfaction scores. Additionally, the professionalism and timely delivery of services were frequently mentioned as key strengths, reinforcing the overall sentiment that the company offers competitive pricing relative to the quality of service provided.Was this helpful?
-
$5,000+< $25 / hr10 - 49San Antonio, TX
Services provided
10% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Sales Outsourcing +410% Back Office Outsourcing10% HR Outsourcing10% Recruiting10% StaffingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 13 projectsHire With Near is a recruitment company specializing in sourcing and vetting highly qualified candidates, primarily from Latin America. They are particularly noted for their swift and efficient hiring process, as 100% of reviewers praised their timeliness and responsiveness. Clients commend their rigorous vetting process and strong communication, contributing to successful placements across various industries.
Reviews mention High-quality work
Clients consistently commend Hire With Near for delivering high-quality work, noting that candidates presented were not only well-vetted but also ready to contribute immediately. For instance, one client highlighted the rigorous pre-vetting process that resulted in polished candidates, while another reported a significant reduction in time-to-hire and overhead costs, underscoring the efficiency and caliber of talent sourced. Overall, the sentiment reflects strong satisfaction with the quality and speed of services provided.-
Recruiting for Education Company
5.0 Jun 26, 2025The hire aligned well with the Girdley Media’s expectations for experience, communication skills, and autonomy. Onboarding was smooth and early performance signals were strong. The high quality of talent available, at highly competitive prices, and the speed to hire were most impressive. All items were delivered on or before deadline.
Read Full Review -
Recruitment Process Outsourcing for Education Consulting Co
5.0 Sep 24, 2025Hire With Near's project management was solid. They delivered on time and were good at taking feedback and responding to questions. Hire With Near's communication and quality of delivery were impressive.
Read Full Review -
Recruiting for Investment Firm
5.0 Nov 24, 2025The engagement with Hire with Near delivered several quantifiable results that demonstrate clear success: we reduced our time-to-hire from an average of 90+ days to just 30 days. We interviewed 2 pre-vetted, high-quality candidates instead of sifting through dozens of unqualified applicants. Additionally, our new hire has maintained 100% attendance and engagement since starting, and has already launched successful marketing campaigns within the first 60 days, validating the quality of talent Hire with Near delivered.
Read Full Review -
Recruiting for Investment Firm
5.0 Nov 24, 2025What I found most impressive about Hire with Near was how they combined speed with quality without sacrificing either. Many recruiting services can move fast but send you mediocre candidates, or they deliver great talent but take months to do it—Near managed to do both exceptionally well. The pre-vetting process was truly rigorous; every candidate we interviewed was polished, experienced, and ready to contribute from day one.
Read Full Review -
Recruiting Services for ABM Platform Company
5.0 Dec 12, 2025We are very satisfied with the quality of candidates Near has sourced for Propensity. Over the past four years, they have helped Propensity fill more than seven roles in marketing, SDRs, customer success, graphic design, and more.
Read Full Review
Was this helpful?
8 of 13 reviews are 5 starsLess than $10,000 avg. project costRead 13 Recent ReviewsReviewed 13 times in the past 6 months
In the last six months, client reviews for Hire With Near reflect a strong overall sentiment of satisfaction. Clients consistently praised the company's efficient candidate sourcing, with one noting a hire was made within two weeks. Another highlighted a 60% cost savings compared to U.S. hiring. Quick response times and effective communication were frequently mentioned, alongside the quality of candidates sourced, particularly from LATAM. Areas for improvement were seldom noted, indicating a high level of client satisfaction.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Hire With Near's competitive pricing and exceptional value for money. One client noted a 60% cost savings compared to hiring a US-based marketing manager, while another emphasized that their budget aligned perfectly with the company's offerings. Overall sentiment reflects satisfaction with the quality of candidates provided, efficient project management, and the ability to deliver results promptly, reinforcing the perception of value against cost.Was this helpful?
View projects from:
This provider is fluent in 3 languages:
- English
- Spanish
- Portuguese
This provider is available in 6 time zones:
- Brazil Eastern Time (BET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
-
-
$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
25% Customer Service Outsourcing25% Market Research15% Call Center Services +410% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingFocus Areas
15% Order Processing & Taking55% Phone Support Services15% Chat Support Services +115% Email Support ServicesSee all 48 projectsCallZent is a Customer Service Outsourcing (CSO) provider excelling in call center outsourcing and customer care outsourcing. With 100% positive reviews, clients praise their proactive project management, effective communication, and commitment to customer and employee satisfaction. Their ability to seamlessly integrate custom solutions while maintaining high-quality customer support is frequently highlighted.
1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, client feedback for CallZent has been overwhelmingly positive. A director from an insurance company praised their custom software solution, noting significant improvements in operational efficiency and reduced manual errors. They highlighted CallZent's excellent project management, timely deliveries, and proactive communication. Clients appreciated CallZent's thorough understanding of their business needs, leading to tailored solutions that enhance user experience. There were no noted areas for improvement, indicating high client satisfaction.Was this helpful?
1 of 1 Order Processing & Taking reviews is 5 stars1 new review for Order Processing & Taking in past 6 months$10,000 – $49,000 avg. project costOrder Processing & Taking Experience
CallZent received overwhelmingly positive feedback for their Order Processing & Taking services, with 100% of reviewers expressing satisfaction. Clients emphasized their expertise in streamlining eCommerce operations and delivering tailored software solutions, which significantly improved customer satisfaction scores and operational efficiency. Notably, the project management was praised for outstanding communication and timely deliveries. Reviewers appreciated CallZent's commitment to both customer success and employee satisfaction, marking them as a reliable partner in enhancing order management and customer support.
Read Most Recent ReviewWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.Was this helpful?
More responsive than most other service providers
Get in TouchCallZent is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
29% Customer Service Outsourcing41% Call Center Services19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
10% Order Processing & Taking45% Phone Support Services25% Chat Support Services +120% Email Support ServicesSee all 3 projectsContactPoint 360 is a Customer Service BPO offering call center outsourcing and remote customer care solutions. Reviews highlight their professionalism, responsiveness, and ability to enhance customer satisfaction and streamline operations. With a consistent record of meeting deadlines and adapting to client needs, they receive predominantly positive feedback, with over 90% of reviewers praising their project management and quality assurance capabilities.
Reviews mention Open to feedback
The feedback regarding ContactPoint 360 highlights their openness to client input and adaptability. One client noted their project management team was 'always open to feedback and quick to implement changes,' reflecting a positive sentiment towards their responsiveness. Additionally, the leadership's supportive nature contributed to a smooth collaboration, though a suggestion for more frequent performance reviews was made, indicating a minor area for improvement. Overall, clients appreciate their commitment to customer success and effective communication.-
Call Center Services for Marketing Agency
5.0 Nov 12, 2025Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes.
Read Full Review
Was this helpful?
Industry Experience
ContactPoint360 has demonstrated strong expertise in the Advertising & Marketing industry, particularly in enhancing customer experience through efficient call center management and back-office support. Clients noted significant improvements in customer satisfaction and service quality. The company's strengths include responsive project management, scalability without quality compromise, and a commitment to customer success. Overall sentiment indicates a positive alignment for businesses in the marketing sector seeking reliable outsourcing solutions.
Read All ReviewsSelect Industry to see insights
Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised ContactPoint360 for providing excellent value for money, citing their competitive pricing and effective solutions. One client highlighted that the company's pricing fit their budget while delivering good value for the cost. Another noted significant improvements in customer satisfaction and service quality, emphasizing the company's professionalism and responsiveness. Overall, the sentiment regarding cost and value is highly positive, with clients appreciating the quality of service relative to the investment made.Was this helpful?
View projects from:
-
-
$1,000+< $25 / hr2 - 9Barranquilla, Colombia
Services provided
50% Customer Service Outsourcing50% Back Office OutsourcingFocus Areas
30% Order Processing & Taking35% Phone Support Services20% Chat Support Services +115% Email Support ServicesSee all 1 projectsDeducto is a sales consulting company known for its adeptness in virtual selling environments. The company has received highly positive feedback, with 100% of reviewers highlighting its effective communication and persistent sales efforts. Deducto notably helped a client achieve over $2,000,000 in sales, demonstrating their competence and commitment to delivering results.
Industry Experience
Deducto has demonstrated strong capabilities in the Food & Beverage industry, particularly in facilitating sales strategies for products like frozen treats. Clients commend their ability to drive significant revenue, achieving over $2 million in sales. Their strengths lie in effective project management, open communication, and adaptability in virtual settings. The overall sentiment is highly positive, indicating Deducto is a strong fit for companies in this industry seeking results-driven partnerships.
Read All ReviewsSelect Industry to see insights
Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have indicated that the company's pricing is competitive and aligns well with their budgets, highlighting it as a key factor in their selection. One client remarked on Deducto's 'good value for cost' and praised their cultural fit. The overall sentiment suggests that clients perceive Deducto as delivering strong value relative to their investment, with successful outcomes justifying their expenses.Was this helpful?
-
$5,000+$50 - $99 / hr10 - 49
Services provided
10% Customer Service Outsourcing25% Recruiting25% Recruitment Process Outsourcing +410% Back Office Outsourcing10% Business Consulting10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 2 projectsTAM Solutions is a recruitment services company specializing in providing top-tier talent across various roles, including Salesforce developers and support teams. Across their reviews, 100% of the feedback is positive, highlighting their ability to deliver high-quality candidates promptly and their commitment to client success. Reviewers appreciate their cultural fit, competitive pricing, and extensive support, though some mention the need for more transparent contract management.
2 of 2 reviews are 5 stars$200,000 – $999,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, clients have praised TAM Solutions for their exceptional talent quality, timely delivery, and strong cultural alignment. One VP highlighted their team's investment in client success and the impressive caliber of resources provided. A CEO commended their responsiveness and unique market focus in Central and South America. However, some clients noted areas for improvement in contract alignment and suggested a self-service portal for better contract management. Overall, feedback remains highly positive.Was this helpful?
Industry Experience
TAM Solutions has demonstrated strong expertise in the Software and Business Services industries. In Software, they provided tailored support for hypergrowth companies seeking Salesforce developers, receiving praise for their cultural fit and innovative recruitment approach. In Business Services, they augmented recruitment teams effectively, delivering consistent, high-quality talent, which helped improve client retention and revenue. Overall, clients express high satisfaction with TAM Solutions' responsiveness and commitment to success, making them an ideal partner for these industries.
Read All ReviewsSelect Industry to see insights
Software Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TAM Solutions' competitive pricing and overall value for money. One CEO noted that their pricing fit their budget while delivering high-quality candidates, emphasizing a great culture fit. Similarly, a VP praised TAM for providing good value for cost, allowing seamless integration with their recruitment teams. Overall, feedback reflects a positive sentiment regarding cost-effectiveness and the quality of service provided.Was this helpful?
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 Order Processing Companies
-
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.4/40.018.6/20 Reviews9.4/10 Clients & Experience9.3/10 Market PresenceService focus
25% Customer Service Outsourcing25% Order Processing & Taking75% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Customer Service Outsourcing30% Order Processing & Taking85% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing20% Order Processing & Taking60% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
55% Customer Service Outsourcing10% Order Processing & Taking45% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% Customer Service Outsourcing55% Order Processing & Taking90% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
35/40.018.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
50% Customer Service Outsourcing50% Order Processing & Taking50% Other -
$1,000+< $25 / hr250 - 999Warszawa, Poland
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% Customer Service Outsourcing25% Order Processing & Taking40% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing25% Order Processing & Taking50% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.6/40.016.4/20 Reviews9.3/10 Clients & Experience8.9/10 Market PresenceService focus
30% Customer Service Outsourcing100% Order Processing & Taking70% Other -
$10,000+$25 - $49 / hr250 - 999Ho Chi Minh, Vietnam
Ability to deliver
37.7/40.018.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Customer Service Outsourcing40% Order Processing & Taking90% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing15% Order Processing & Taking50% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
50% Customer Service Outsourcing10% Order Processing & Taking50% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
60% Customer Service Outsourcing10% Order Processing & Taking40% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
35.2/40.018.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Customer Service Outsourcing15% Order Processing & Taking70% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Customer Service Outsourcing50% Order Processing & Taking70% Other -
$1,000+< $25 / hr10 - 49Manila, Philippines
Ability to deliver
35.9/40.018.4/20 Reviews9.8/10 Clients & Experience7.7/10 Market PresenceService focus
75% Customer Service Outsourcing27% Order Processing & Taking25% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.9/40.016.6/20 Reviews7.2/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.8/40.017.4/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing10% Order Processing & Taking70% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
33.4/40.016/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing25% Order Processing & Taking55% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
35.3/40.017.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
55% Customer Service Outsourcing15% Order Processing & Taking45% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
36/40.018.4/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
25% Customer Service Outsourcing40% Order Processing & Taking75% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33.6/40.016.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Customer Service Outsourcing20% Order Processing & Taking55% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
36.1/40.017/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% Customer Service Outsourcing20% Order Processing & Taking80% Other -
UndisclosedUndisclosed1,000 - 9,999Margate, FL
Ability to deliver
31.3/40.014.6/20 Reviews6.9/10 Clients & Experience9.8/10 Market PresenceService focus
50% Customer Service Outsourcing23% Order Processing & Taking50% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
32.1/40.017.2/20 Reviews8/10 Clients & Experience6.8/10 Market PresenceService focus
20% Customer Service Outsourcing25% Order Processing & Taking80% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.7/40.018.2/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing12% Order Processing & Taking70% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.7/40.018/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing10% Order Processing & Taking70% Other -
UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Ability to deliver
33/40.019.8/20 Reviews4.4/10 Clients & Experience8.9/10 Market PresenceService focus
15% Customer Service Outsourcing25% Order Processing & Taking85% Other
Latest Order Processing Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Similar Categories
Related Services
Locations Near You
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.