Top Call Center Services in the USA
From Dallas–Fort Worth and Phoenix to Tampa, Atlanta, and Salt Lake City’s Silicon Slopes, the United States hosts a deep bench of call center agencies specializing in inbound support, outbound sales, tech support, and omnichannel CX. On Clutch, you can evaluate U.S.-based call center partners by verified client reviews, industry expertise, compliance (TCPA, HIPAA, PCI DSS, SOC 2), team size, pricing, and service lines.
Our research cuts through marketing claims to highlight proven outcomes, transparent reporting, and reliable U.S. operations that align with your customers’ time zones and expectations. Use filters to narrow by budget, hourly rate, languages (including English–Spanish), and vertical fit across healthcare, fintech, retail, SaaS, logistics, and more. Explore curated options and shortlist providers that match your SLAs, integrations, and growth goals:
• Call Center Companies in New York
• Call Center Companies in Los Angeles
2,840 Companies
List of the Best US Call Center Agencies
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Featured
What are Featured Providers?
$5,000+Undisclosed50 - 249Serves United StatesServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 65 projectsSalesRoads is a call center service provider specializing in outbound call center and telemarketing services, emphasizing lead generation and sales growth. Their reviews highlight a strong ability to enhance leads and generate qualified prospects, with over 80% of feedback noting their efficiency and organizational skills. Clients appreciate their consistent project management and commitment to understanding client needs, while areas for improvement include initial onboarding processes.
Reviews mention Helpful
Clients have expressed high satisfaction with VSA, Inc.'s helpfulness and adaptability. One client noted, 'Their adaptability has been incredibly helpful,' while another emphasized, 'They're very helpful and accessible.' The consistent communication and responsiveness were highlighted across reviews, with one client stating, 'Everyone has been very communicative and responsive to our requests.' Overall, the sentiment reflects a strong appreciation for VSA, Inc.'s support in enhancing project outcomes and fostering positive client relationships.-
Appointment Setting for Inventory Company
5.0 Jun 19, 2019They were overwhelmingly supportive and positive. Even when they couldn't deliver a qualified lead, we got a lot of important information from their calls. From a management standpoint, they were very easy to work with. They met all our deadlines and were an outstanding partner. If we needed something, even on short notice, they'd put together a solution for us right away. Most of our communication was through email, phone, and their web portal. They were always very helpful if I ever wanted more from them.
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Lead Generation for Network Monitoring Company
5.0 Oct 19, 2020They’ve been very helpful and responsive. Other than our weekly calls, I communicate with them over email. If something is urgent, I can also give them a call. Their adaptability has been incredibly helpful. They started by interfacing with our end-users, and they were able to adapt and work with our channel partners.
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Appointment Setting for Industrial Automation Company
4.5 Nov 6, 2019They're very helpful and accessible. When we get backed up on our side, they're always very patient with us.
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28 of 38 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 38 ReviewsCall Center Services PROJECT HIGHLIGHT
Market Research & Call Center Services for Home Appraisal Co
4.0 — SalesRoads provides market research and call center services for a home appraisal company. The team helps the client find agents, increase awareness, and do market research surveys for the client's Read moreWas this helpful?
Industry Experience
SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.
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Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Well-organized projects
Clients have consistently praised Hugo for their well-organized project management and efficient onboarding processes. One client noted the ease of collaboration, stating, 'It felt very natural' and highlighted their ability to start operations in less than three weeks. Another client emphasized their 'top-notch' onboarding and seamless communication, with team members going 'above and beyond expectations' to ensure project success. Overall, the sentiment reflects a strong appreciation for Hugo's structured approach to project execution.-
Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Digital Strategy for Environmental Solutions Platform
5.0 Aug 29, 2023We had an onboarding session that lasted 1 week and then on-going meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Scaling & QA Services for Media Company
5.0 Aug 23, 2023From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect.
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Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
Reviews mention Timely
Overall, client feedback reflects a highly positive sentiment regarding Helpware's timeliness. Clients noted that Helpware consistently delivers projects on time and communicates effectively. For instance, one client stated, "They completed every project on time and without critical errors," while another praised their "quick turnaround time to make changes". Additionally, feedback highlighted the proactive communication and collaborative approach of Helpware's management team, reinforcing their reputation for reliability and efficiency.-
Customer Support Services for Grocery Delivery Company
5.0 May 1, 2023On point and timely. Near seamless. The leadership team has taken our current processes, learned them quickly, and trained the new teammates. Leadership provides additional up-training when needed, and they’re open to weekly meetings with our core leadership team to make sure we align on any changes in workflow.
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Centralization Process & Outsourcing Svcs for Treatment Firm
5.0 Aug 18, 2021Their communication skills are outstanding, and their project management process is good. Above all, they meet their deadlines.
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Call Center Services for Online Store Platform
5.0 Dec 17, 2020The turnaround time to make changes. When we needed a schedule adjusted, they are very quick to make the change in a way that benefits everyone and causes no disruptions.
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Office Support Resources for Hiring Company
5.0 Oct 6, 2018They provide strong communication over email, Slack, and Zoom. They complete tasks quickly and effectively, and their off-site status hasn't caused any problems.
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Staff Aug & Back Office Outsourcing for Cybersecurity Co
5.0 May 13, 2025All project management was better than expected, delivering training and outcomes on time and at budget (or less). Communications were proactive and collaborative.
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Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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SummitNext
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$1,000+< $25 / hr250 - 999Beachwood, OHServices provided
15% Call Center Services25% Customer Service Outsourcing20% AI Development +3 services20% Sales Outsourcing10% Back Office Outsourcing10% Content Moderation ServicesSee all 5 projectsSummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery.
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Lead Generation for Value Added Reseller
5.0 — SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions. Read moreWas this helpful?
Industry Experience
SummitNext has received positive feedback across various industries, showcasing strengths in Financial Services, eCommerce, and Consulting. In Financial Services, clients praised their ability to provide qualified candidates and timely delivery. In eCommerce, their agility and result-oriented approach were highlighted. In Consulting, their integrity and proactive communication were commended. Overall, their expertise in recruitment, employee management, and lead generation positions them as a strong fit for companies seeking reliable support in these sectors.
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Financial services eCommerce ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SummitNext's competitive pricing and strong value for money. One client noted their 'good value for cost,' while another emphasized that SummitNext's pricing 'fits our budget.' Additionally, feedback reflects satisfaction with the quality of service provided relative to costs, as seen in the remark about 'cost-efficiency' and 'long-term value.' Overall, the sentiment regarding the company's pricing structure is positive, with room for improvement suggested as company needs increase.Was this helpful?
See All Locations (6)Beachwood, OH
23600 Mercantile Road
Beachwood, OH 44122101 - 150
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$10,000+Undisclosed50 - 249St. Petersburg, FL
Services provided
75% Sales Outsourcing10% Demand Generation Marketing5% Account-Based Marketing +2 services5% Event Marketing5% Search Engine OptimizationInside Sales Solutions is a Sales Outsourcing company. The St. Petersburg, Florida-based firm focuses on Sales Outsourcing and Demand Generation Marketing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Flexible
Clients have consistently highlighted the flexibility of Six Eleven Global Services as a key strength. One senior manager noted their 'good quality/price ratio and flexibility' as deciding factors for selection. Additionally, they were praised for their 'mindset of quality' and willingness to improve processes. Overall, the sentiment around flexibility is highly positive, with clients appreciating their adaptability to meet specific service needs.-
Customer Service BPO for Remote Monitoring Company
5.0 Feb 13, 2023They're distinguished by flexibility, concern to improve the processes, and mindset of quality.
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Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.Was this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr50 - 249Serves United StatesServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 65 projectsA-SALES AB is a company specializing in outbound lead generation and sales meeting facilitation, offering services such as telemarketing and customer support. The reviews reflect an overall positive sentiment, with a remarkable 100% of clients praising their tailored approach and strong project management. Their ability to quickly understand complex industries and generate qualified meetings consistently is a recurring theme across testimonials.
Reviews mention Professional
The overall sentiment regarding professionalism at A-SALES AB is highly positive, with clients praising their strong project management and responsiveness. One client noted their 'professional demeanor' and ability to deliver above expectations, while another highlighted their 'punctual and approachable' nature. The consistency in meeting deadlines without sacrificing quality reflects their commitment to professional standards. Clients were particularly impressed with the team's effective communication and adaptability, which contributed to successful collaborations.-
Lead Gen & Appointment Setting for Video Solutions Company
5.0 Mar 29, 2024Always on the ball and time-conscious, they met deadlines without sacrificing quality. They were responsive and adaptable to our needs, adopting a flexible approach to address our evolving requirements. Their prompt deliverables and receptivity to feedback made for a seamless collaboration. Professional, skilled, and consistently trustworthy.
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Lead Gen & Email Mktg for Digital Marketing Agency
4.0 Feb 26, 2024They were very responsive and worked hard to deliver the work they carried out for us on time. The passion, professionalism, and knowledge of the sales industry are significant. They leverage the latest tech trends and techniques to help our business cut through the competition.
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Demand Generation & Email Marketing for IT Co
5.0 Dec 11, 2024The team is very punctual, and approachable. Any doubts that ever came up, were handled professionally and quickly.
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Sales Outsourcing & Lead Geneneration for B2B SaaS Company
5.0 Aug 20, 2025A-SALES AB has delivered above our target of qualified meetings to our sales team. They have the ability to penetrate large accounts and drive a consistent pipeline. The team has a professional demeanor and uses advanced targeting, outbound techniques, and technologies.
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8 of 9 reviews are 5 stars4 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 9 Recent ReviewsReviewed 9 times in the past 6 months
In the past six months, client feedback on A-SALES AB has been largely positive, highlighting their effectiveness in lead generation and appointment setting, with several clients reporting a significant increase in qualified meetings. For instance, one client noted a 300% increase in appointment generation, while another consistently secured 14-18 meetings monthly. However, areas for improvement include communication gaps and project management responsiveness, as noted by a client who experienced delays in receiving reports. Overall, sentiment is favorable, with clients appreciating their structured approach and understanding of niche markets.Was this helpful?
16 of 16 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read moreWas this helpful?
Industry Experience
A-SALES AB has demonstrated expertise across various industries, notably in Business Services, IT, Advertising & Marketing, and Healthcare. Clients commend their targeted lead generation and effective appointment-setting, with measurable successes such as significant increases in qualified meetings and pipeline growth. Overall, feedback indicates a positive sentiment, highlighting the company's adaptability, responsiveness, and ability to deliver high-quality leads tailored to specific industry needs.
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Construction Consumer Products Government Manufacturing Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing IT Services Consulting Business services Information technologyWas this helpful?
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$10,000+$200 - $300 / hr2 - 9New York, NY
Services provided
40% Financial Consulting40% Sales Outsourcing10% Business Consulting +1 service10% Marketing StrategyMindracer Consulting is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Financial Consulting and is based in New York, New York.
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$1,000+$150 - $199 / hr10 - 49New York, NY
Services provided
30% Business Consulting20% Marketing Strategy20% Sales Outsourcing +3 services15% IT Strategy Consulting10% AI Agents5% ERP Consulting and SIHeisler Solutions LLC, a Business Consulting company, specializes in Business Consulting and Marketing Strategy. The agency is based in New York, New York and Raleigh, North Carolina.
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$10,000+Undisclosed250 - 999New York, NY
Services provided
35% Back Office Outsourcing35% Sales Outsourcing15% Data Annotation Services +1 service15% Demand Generation MarketingSee all 12 projectsExeco is a digital marketing agency specializing in SEO, content creation, social media management, and comprehensive marketing strategy execution. Feedback highlights Execo's operational excellence, with 100% of reviews mentioning their timely delivery and high quality of service. Clients consistently praise their personable and competent team, with no areas for improvement noted.
Reviews mention Knowledgeable
Clients consistently highlight Aspire Marketing Group's extensive knowledge in digital marketing and CRM strategies. The Head of Sales at a SaaS company noted their team's expertise in shaping marketing strategies and providing actionable insights. Similarly, the Co-Founder of The E-Reading Teacher praised Aaron's deep understanding of marketing principles, which facilitated a structured marketing plan. Overall, the sentiment is overwhelmingly positive, with clients appreciating the team's professionalism and proactive approach.-
Digital Marketing Services for SaaS Company
5.0 Feb 2, 2022Their team was knowledgeable about the topics at hand, and they suggested relevant marketing actions. They went the extra mile by taking the initiative to open up new discussion topics and recommending different areas of improvement. They provided swift and concise communication with all team members.
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Advertising & Marketing for E-Learning Company
5.0 Aug 1, 2021We commend their commitment to customer service, knowledge of marketing, and professionalism.
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Industry Experience
Execo has demonstrated strong expertise primarily in the IT Services, Software, Healthcare, Education, Design, and Legal industries. Reviews indicate a high level of satisfaction due to their operational excellence, strategic marketing capabilities, and effective project management. Clients commend Execo for personalized service, timely deliverables, and measurable outcomes, such as increased leads and improved SEO. Overall sentiment reflects confidence in Execo's ability to enhance marketing strategies and drive results across diverse sectors.
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IT Services Software Healthcare Education Design LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback on Execo highlights their competitive pricing and exceptional value for money. Clients noted that Execo's services fit within their budgets while delivering high-quality results. One client emphasized that their pricing was a key factor in selecting Execo, stating it fit their budget perfectly. Another client appreciated the operational excellence and commitment to success, indicating that the value received exceeded expectations. Overall, clients express high satisfaction with the return on investment from their engagements with Execo.Was this helpful?
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This provider is fluent in 1 language:
- English
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
15% Call Center Services25% Customer Service Outsourcing25% Market Research +4 services10% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingSee all 48 projectsCallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management.
Reviews mention Communicative
The client feedback regarding CallZent's communication skills is overwhelmingly positive. Clients consistently highlight their impressive project management, noting that CallZent maintained clear and consistent communication throughout projects. For instance, one client remarked that CallZent felt like an extension of their team, demonstrating responsiveness and adaptability to changing needs. Another client emphasized their proactive approach, stating that CallZent kept them updated regularly and quickly addressed any concerns. Overall, clients expressed a high level of satisfaction with CallZent's communicative nature.-
Custom Software Development for IT Company
5.0 Apr 10, 2025Since launching the platform CallZent built, our team has been working more efficiently, with smoother task handoffs and fewer communication hiccups. CallZent was timely, communicative, and genuinely committed to making sure we got what we needed. CallZent showed great project management throughout the entire process. They kept communication clear and consistent, delivered everything on time, and were always quick to respond to our needs.
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Customer Service Outsourcing for Grocery Store
5.0 Apr 11, 2025CallZent’s project management was exceptional. They consistently delivered on time, even during high-demand periods. Their team was highly responsive, quickly adapting to our evolving needs and ensuring that any issues were addressed promptly. They maintained clear communication throughout the process, providing regular updates and making adjustments as necessary to meet our goals. They were proactive.
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Software Dev & Customer Service Outsourcing for E-Comm Co
5.0 Apr 21, 2025CallZent’s project management was outstanding. They maintained clear communication throughout the entire process and kept us updated with regular progress reports and check-ins. Every milestone was delivered on time, and in some cases, even ahead of schedule. They were highly responsive to our feedback and quick to adapt when priorities shifted. Their ability to stay organized, proactive, and genuinely attentive to our needs made the collaboration smooth and stress-free from start to finish.
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Mobile App Development for Food & Beverage Retailer
5.0 May 9, 2025CallZent’s project management was exceptional from start to finish. They communicated clearly, kept us updated at every stage, and delivered all milestones on time. Anytime we had questions or changes, they responded quickly and adjusted without hassle.
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Custom Web App Development for Insurance Company
5.0 May 15, 2025CallZent’s project management was impressive. They kept us updated regularly, met all milestones on schedule, and quickly adapted to any changes we requested. Communication was clear and consistent, and they truly listened to our needs. Their team felt like an extension of ours—professional, responsive, and easy to work with.
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4 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for IT Company
5.0 — CallZent provided inbound and outbound call center services for an IT company. The team handled Tier 1 support queries, logged client interactions, provided after-hours support, and created a Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.Was this helpful?
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$100,000+< $25 / hr1,000 - 9,999San Diego, CA
Services provided
45% Call Center Services30% Customer Service Outsourcing10% Recruitment Process Outsourcing +2 services10% Staffing5% Finance & Accounting Outsourcing (FAO)Call Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Las Vegas, NV
Services provided
10% Call Center Services75% Sales Outsourcing10% Content Marketing +1 service5% Email MarketingSee all 56 projectsLeadium is a company specializing in outbound call center services and telemarketing, offering lead generation and appointment-setting solutions. Reviews highlight their professional approach, with 100% positive feedback on their ability to enhance sales pipelines and increase conversion rates. Approximately 30% of reviewers emphasize their consultative and strategic capabilities, underscoring Leadium's role in driving business growth through effective sales development.
Reviews mention Personable
Clients consistently highlight Leadium's personable approach, emphasizing their commitment to building strong partnerships rather than mere transactions. One client noted how Leadium's team tailored their strategy to fit unique business complexities, fostering deep-rooted relationships. Another client appreciated direct access to founders, enhancing communication and collaboration. Overall, the sentiment reflects a strong appreciation for Leadium's responsiveness and proactive engagement, contributing to a positive and collaborative client experience.-
Sales Outsourcing for E-Learning Company
5.0 Jul 30, 2023We're impressed with how Leadium has personalized our sales journey. Instead of offering a one size fits all strategy, they tailored their approach, diving headfirst into our business complexities. They didn't just fill our pipeline; they crafted deep-rooted business relationships. Their team didn’t work for us, but with us, truly embodying the essence of a partnership.
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1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, client feedback for Leadium has been overwhelmingly positive. A senior project manager from Multitood noted a 150% increase in booked meetings and a 30% faster closure rate on leads due to Leadium's effective strategies. The professionalism and reliability of the team were highlighted, with clients appreciating their consistent communication and timely delivery. No areas for improvement were mentioned, indicating high satisfaction with Leadium's services.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The feedback regarding Leadium's cost and value for money is predominantly positive. Clients frequently highlight the company's competitive pricing and the excellent return on investment. For instance, one client noted that Leadium's services resulted in a 150% increase in booked meetings, with a conversion rate 30% faster than other methods. Another client emphasized that their cost per appointment was significantly lower than expected, showcasing Leadium's ability to deliver high-quality leads efficiently. Overall, clients appreciate the balance of affordability and impactful results.Was this helpful?
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$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Services provided
70% Sales Outsourcing15% Demand Generation Marketing10% Account-Based Marketing +1 service5% Email MarketingSee all 5 projectsBeyond Codes Inc. is a professional contact center services company specializing in outbound call center and telemarketing services. With a 90% success rate in setting up sales appointments and positive feedback for their thorough research and smooth processes, 100% of reviewers commend their effective customer service and project management. Clients are impressed with their professionalism and dedication, noting no areas for improvement.
Reviews mention Well-organized projects
Clients consistently commend Beyond Codes Inc. for their well-organized project management and effective communication. For instance, one CEO noted their weekly meetings for project updates and praised their thorough preparation and ability to deliver on promises. Another client highlighted their impressive process management, achieving a 90% success rate in appointment setting. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in the systematic approach and professionalism exhibited throughout their engagements.-
Call Center Services for SaaS Solution Provider
5.0 Jun 28, 2021We have weekly meetings for project status updates. Beyond Codes Inc. runs all their processes smoothly and delivers everything they promise. They organize our meetings well and make it a point to show up prepared with productive ideas.
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Call Center Services for Consulting Company
5.0 Jun 24, 2021We completely outsourced the entire inside sales process to Beyond Codes. Beyond Codes came up with entire process, call flow, question bank, content, marketing material etc. They did a great job.
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2 of 2 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for SaaS Solution Provider
5.0 — Beyond Codes Inc. leads the client call operations of an IT Company. The team researches the client's target companies before scheduling a call with them. They also do follow-ups once the Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Beyond Codes Inc. as a high-value partner, justifying their higher costs with exceptional service quality and commitment. One client noted they were 'high on cost' but chose to proceed due to the significant value provided. Another emphasized their 'awesome job' in meeting SLAs and generating leads. Overall, the sentiment reflects satisfaction with the investment, as clients report successful outcomes and improved sales pipelines, reinforcing the company's strong reputation for delivering value for money.Was this helpful?
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$1,000+< $25 / hr250 - 999Doylestown, PA
Services provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
Reviews mention Knowledgeable
Clients consistently highlight HelpSquad, LLC's extensive knowledge and expertise in managing patient information and technology. One executive noted their team was 'very knowledgeable in all aspects' and praised their 'attention to detail.' Additionally, the ability to address complex billing issues and improve appointment scheduling within a short timeframe further underscores their competence. Overall, the sentiment reflects strong confidence in HelpSquad's capabilities, with no reported areas for improvement.-
Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry
5.0 Feb 12, 2024Very responsive. Always available. Very knowledgable in all aspects of the patient information handling as well as technology.
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8 of 8 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Services provided
30% Call Center Services70% Customer Service OutsourcingSee all 10 projectsPeak Support excels in Contact Center Services, offering comprehensive Customer Support Services, Inbound and Outbound Call Handling, and Telephonic Support. They boast a 100% positive feedback rate across reviews, with 80% highlighting exceptional adaptability and collaboration. Their services have significantly improved client KPIs, evidenced by a notable increase in efficiency and customer satisfaction metrics.
Reviews mention Honest
Clients consistently highlight Peak Support's commitment to transparency and honesty in their operations. One reviewer noted, 'The communication from all levels of staff at Peak Support...transparency and honest is at the core and it shows in everything they do.' This sentiment reflects a positive perception of the company's integrity and communication practices, contributing to an overall favorable impression of their services.-
Customer Service for Community Experience Company
5.0 May 11, 2020The communication from all levels of staff at Peak Support, from senior leadership to our customer service agents. This is something that I find to be quite rare, but they have built their company in a way that transparency and honest is at the core and it shows in everything that they do.
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4 of 5 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Support for Men's Clothing Company
4.5 — Peak Support provided an outsourced call center team to provide customer support for an apparel company. Their team was tasked with speaking to customers via chat, email, and phone Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Peak Support as offering good value for their cost, often citing their high ratings and strong alignment with company values as key factors in their selection. Specific feedback highlights effective project management, timely delivery, and proactive communication. For instance, one client noted significant time savings and efficiency improvements, while another emphasized the seamless integration of Peak Support as an extension of their team. Overall, the sentiment is positive, with clients feeling they receive high-quality service relative to their investment.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$5,000+$25 - $49 / hr50 - 249Austin, TX
Services provided
25% Call Center Services50% Customer Service Outsourcing25% Sales OutsourcingSee all 10 projectsContactWorks is a distinguished provider of Call Center Services, offering comprehensive Customer Support, Inbound and Outbound Call Center, and Telephonic Support Solutions. The reviews demonstrate a highly positive reception, with 100% of clients noting exceptional communication, timely delivery, and bespoke customer care. Clients consistently praised their ability to seamlessly integrate with business needs and deliver cost-effective, brand-aligned services.
Reviews mention Understands their clients' needs
Feedback indicates that ContactWorks excels in understanding client needs, as evidenced by their rapid response to challenges and tailored support strategies. TengoInternet highlighted their ability to develop strategic plans swiftly during unexpected staff attrition, while Audi on demand praised their agility in implementing new workflows. Both clients noted the team's commitment to their success, emphasizing how ContactWorks treats their business as their own, fostering a collaborative and supportive partnership.-
Help Desk & Dedicated Customer Support for ISP Company
5.0 Aug 23, 2024Partnering with a provider like ContactWorks, which understands these challenges and allocates skilled resources accordingly, ensures that your support needs are effectively met. Work closely with ContactWorks to refine this strategy continuously. Their flexibility in scaling operations and responding promptly to unforeseen circumstances has been invaluable.
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Customer Support Services for Premium Car Rental Company
5.0 Mar 6, 2023The team and operations managers do a great job of understanding our needs and can implement changes very quickly, often immediately or build out completely new workflows in less than a week. We also trust them to stress-test new processes and provide backup for our field locations. The team is agile, knowledgeable, and set high standards for themselves.
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7 of 8 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Contact Center Company
5.0 — ContactWorks provides call center services for a contact center company. The team is tasked with validating information via phone calls: directory data for approximately 9,000 dental office Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ContactWorks' excellent value for money, with several reviewers noting that their pricing aligns well with budgetary constraints while delivering high-quality services. For instance, one client mentioned, "Pricing fit our budget" and cited "good value for cost" as reasons for choosing ContactWorks. Overall, the sentiment is overwhelmingly positive, with clients appreciating the combination of affordability and effective service, stating that they have saved both time and money through their partnership.Was this helpful?
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$1,000+< $25 / hr50 - 249Scottsdale, AZ
Services provided
50% Call Center Services30% Back Office Outsourcing10% Customer Service Outsourcing +1 service10% Market ResearchSee all 12 projectsIntelemark, a company specializing in Contact Center Services and Telemarketing Services, consistently delivers high-quality lead generation, outbound call handling, and appointment-setting services. With a notable emphasis on responsiveness and flexibility, they have effectively served diverse industries, as evidenced by positive reviews from clients in healthcare, technology, and manufacturing. Approximately 90% of reviewers commend their professionalism and ability to integrate seamlessly into client operations, highlighting their adept project management and skilled communication.
Reviews mention Results-oriented
Intelemark has received overwhelmingly positive feedback regarding their results-oriented approach. Clients noted that they consistently exceeded lead generation targets and demonstrated a strong understanding of project objectives. One client highlighted their ability to gather valuable customer insights that resulted in significant cost savings. Another emphasized the effectiveness of their workflow and customer-focused attitude, leading to successful outcomes and a strong partnership. Overall, clients appreciate Intelemark's commitment to achieving measurable results.-
Call Center & Lead Generation Support for Benefits Firm
5.0 May 1, 2020They consistently hit or exceeded our target number of leads per day. Considering they weren’t internal and we couldn’t give them a lot of in-depth detail, the quality of their work was very strong and they did outstanding work. The feedback they gathered from customers on a certain direction ultimately saved us huge sums of money, too.
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Market Research for Educational Tour Company
5.0 Apr 29, 2020100% success of helping us to determine the right party. While I do not have statistics on the appointment setting we were very happy with the results as we did gain business. Back to the right party campaign, having the right person allowed us to use other means to target them if the appointment person was unable to.
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9 of 11 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for Radiology Solutions Company
5.0 — A radiology solutions company hired Intelemark for lead generation. Their services included cold calls to healthcare facilities to educate them on the client's services to gain potential customers. Read moreWas this helpful?
Industry Experience
Intelemark has demonstrated strong expertise across various industries, including Healthcare, Energy & Natural Resources, IT Services, Manufacturing, and Financial Services. Clients commend their ability to generate qualified leads, set appointments, and integrate seamlessly with existing teams. Feedback highlights strengths in responsiveness, effective communication, and an understanding of complex product offerings. Overall sentiment is highly positive, particularly in Healthcare and Consulting, where Intelemark significantly impacted clients' sales funnels and customer engagement.
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Medical Energy & natural resources Other Industry Consulting Manufacturing Healthcare IT Services Chemicals & Biotechnology Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Intelemark is often praised for providing exceptional value for money, with clients noting their cost-effectiveness in lead generation. For instance, one client highlighted a $5,000 investment that resulted in significantly more appointments than their internal efforts could achieve. Another client mentioned spending $25,000, emphasizing that the campaign paid for itself upon securing just one client. Overall, clients express high satisfaction with Intelemark's pricing structure relative to the quality of leads and services received.Was this helpful?
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$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
35% Call Center Services40% Customer Service Outsourcing25% Sales OutsourcingSee all 16 projectsBlue Valley Marketing, a distinguished provider of Contact Center Services, excels in both inbound and outbound call center operations, telemarketing, and comprehensive customer support services. The company is consistently praised for its exceptional project management, responsiveness, and communication, with 100% of reviewers highlighting their professional delivery and commitment to customer satisfaction. Notably, Blue Valley Marketing has been instrumental in enhancing user experiences, reducing wait times, and improving customer satisfaction scores across diverse industries.
10 of 11 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Telemarketing Services for B2B Media Company
5.0 — Blue Valley Marketing provides telemarketing services for a media company. The team works on projects to renew subscriptions and generate new leads. Read moreWas this helpful?
Industry Experience
Blue Valley Marketing has received positive feedback across multiple industries, including Media, IT Services, Hospitality, Wellness & Fitness, Restaurants, and Software. Clients commend their expertise in lead generation, customer service, and project management, noting consistent improvements in metrics such as customer satisfaction and sales revenue. The overall sentiment is highly favorable, reinforcing their adaptability and strong communication skills, making them a suitable partner for clients in these sectors.
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Media Information technology IT Services Hospitality & leisure Wellness & Fitness Restaurants Software Nonprofit Manufacturing PublishingWas this helpful?
More responsive than most other service providers
Get in TouchBlue Valley Marketing is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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New York City, New York (2) Newark, New Jersey (1) Nashville, Tennessee (1) Chicago, Illinois (1) Grand Rapids, Michigan (1) Southfield, Michigan (1) Orlando, Florida (1) Sandy Springs, Georgia (1) Cleveland, Ohio (1) Milwaukee, Wisconsin (1) Neenah, Wisconsin (1) Santa Clara, California (1) Fort Atkinson, Wisconsin (1) Las Vegas, New Mexico (1)Was this helpful?
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$5,000+Undisclosed250 - 999Austin, TX
Services provided
10% Call Center Services40% Sales Outsourcing20% CRM Consulting and SI +2 services20% Email Marketing10% Other Digital MarketingSee all 43 projectsEBQ, a contact center services provider specializing in lead generation, appointment setting, and telemarketing services, consistently receives positive feedback for their professionalism and efficiency. Across the reviews, 100% of clients noted timely delivery and effective project management, while 25% highlighted their adaptability to industry-specific needs. Additionally, the company is praised for its strong team dynamics and commitment to achieving client objectives.
Reviews mention Accommodating
Clients express a highly accommodating sentiment towards EBQ, highlighting their adaptability to specific industry needs and terminology. One client noted that EBQ quickly integrated their niche requirements into the project plan, demonstrating flexibility and responsiveness to client demands. Additionally, the bi-weekly continuous improvement meetings facilitated effective communication and addressed evolving needs, further reinforcing the positive feedback regarding EBQ's accommodating approach.-
Sales Outsourcing for Parking Operator Software Company
5.0 Sep 22, 2023Great communication and adaptability to our needs. Very responsive and on top of things. Incredibly easy to work with. We're really happy with the service EBQ has provided over the years.
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Call Center Services for Cloud-Based SCADA System Company
4.5 Aug 28, 2023EBQ has adapted very quickly to my niche industry, needs, and lingo, implementing them into their plan.
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Digital & Content Marketing for Software Service Company
5.0 Nov 2, 2021Their availability and responsiveness. They adapted very well when we needed urgent deliverables and changes of plans.
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Market Research for Library Nonprofit
5.0 Oct 18, 2019Excellent process, excellent communication, flexible platforms - theirs, yours - they will accommodate or adapt.
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12 of 17 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 17 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for Business Communications Firm
4.5 — EBQuickstart collaborates with an internal sales team to follow up with potential leads over the phone. Read moreWas this helpful?
Industry Experience
EBQ has demonstrated strong expertise in diverse industries such as Information Technology, Financial Services, and Education. Clients praise their effective lead generation, appointment setting, and data-driven approach, yielding significant return on investment. Feedback highlights their commitment to communication, adaptability, and thorough understanding of various sectors. Overall, sentiment is highly positive, indicating EBQ's capability to support growth in technology, finance, and educational services.
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Information technology Financial services Education IT Services Other Industry Advertising & marketing Transportation Business services Arts, entertainment & music Nonprofit Telecommunications SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight EBQ's excellent value for money, noting that their investment often yields substantial returns. One client reported generating 3-5 times the service cost in pipeline revenue, while another emphasized the alignment of pricing with their budget. The company's month-to-month contract flexibility was also appreciated, reducing financial risk. Overall, feedback indicates strong satisfaction with the quality of service relative to costs, reinforcing EBQ as a cost-effective partner in lead generation and business development.Was this helpful?
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$1,000+$50 - $99 / hr50 - 249Farmington, CT
Services provided
100% Sales OutsourcingSee all 22 projectsStrategic Sales & Marketing is a company specializing in Contact Center Services, particularly excelling in telemarketing and outbound call center operations. They have garnered overwhelmingly positive feedback, with 100% of reviewers praising their ability to generate qualified leads and enhance sales growth effectively. Clients highlight their professionalism, attention to detail, and adaptability to specific business needs, with many mentioning seamless communication and exceptional project management as standout qualities.
Reviews mention Great project management
Clients have consistently praised Strategic Sales & Marketing for their exceptional project management capabilities. One client noted the high visibility of the program through an interactive CRM, allowing real-time tracking of calls and success rates. Another emphasized Al's responsiveness, stating he always returned calls promptly and maintained open communication. Overall, feedback highlights a collaborative approach, integrity, and effective management, contributing to successful client outcomes and the establishment of valuable connections.-
Lead Generation for Contract Manufacturing Company
5.0 Feb 14, 2020From a project management standpoint, they were very good. Al would always answer my calls. If he was tied up, he called right back. He was my project manager. Their CRM helped me see everything in real-time. I knew when they would be on the phone, and I could see their success and the connections they were making. It was a highly visible program.
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9 of 14 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Telemarketing for Health & Human Services Consultancy
5.0 — Strategic helped develop strategies and administered telemarketing services aimed at establishing marketing business with medical centers, hospitals, and nonprofit organizations. Read moreWas this helpful?
Industry Experience
Strategic Sales & Marketing has demonstrated notable expertise across various industries including Manufacturing, Healthcare, Financial Services, Business Services, Consulting, and Education. Clients commend their ability to generate quality leads and deliver impressive sales growth metrics, particularly in Manufacturing and Healthcare sectors, indicating strong overall satisfaction. Their strengths lie in data mining, adaptability, and effective communication with clients. Businesses seeking robust lead generation and telemarketing services will find them a suitable partner in these industries.
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Manufacturing Healthcare Other Industry Financial services Consulting Business services Education Software IT Services Hospitality & leisure Information technology Advertising & marketingWas this helpful?
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Dallas, Texas (2) New York City, New York (2) New Haven, Connecticut (1) Vestal, New York (1) Valrico, Florida (1) East Peoria, Illinois (1) Fort Wayne, Indiana (1) Bellmore, New York (1) North Charleston, South Carolina (1) Morristown, Tennessee (1) Long Island City, New York (1) San Jose, California (1) Scottsdale, Arizona (1) Seattle, Washington (1) Sudbury, Massachusetts (1) Herndon, Virginia (1) Sellersville, Pennsylvania (1) Monroe, Connecticut (1)Was this helpful?
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$1,000+Undisclosed250 - 999Nashville, TN
Services provided
60% Sales Outsourcing20% Digital Strategy20% Marketing StrategySee all 6 projectsJumpCrew is a contact center services provider specializing in lead management and telemarketing services. The company effectively manages inbound leads, offering customer support services that meet weekly KPIs for conversions and meetings, resulting in approximately 90% client satisfaction. Reviewers highlight JumpCrew's organized project management and ability to quickly ramp up teams, with no noted areas for improvement.
Reviews mention Well-organized projects
JumpCrew has received consistently positive feedback regarding their project organization. Clients noted their systematic approach in establishing clear objectives and maintaining regular communication, such as weekly updates and real-time data tracking. One client highlighted their 'most organized partner' experience, emphasizing efficient onboarding and timely deliverables. Another client praised JumpCrew for their detail-oriented project management and ability to swiftly adapt to changing needs, indicating a strong overall sentiment of satisfaction with their organizational capabilities.-
Client & Location Scouting for Education & Childcare Co
5.0 Mar 30, 2023The process that JumpCrew followed at the very start helped establish clear objectives that both parties could work towards. Our sales manager, Linda, took great care in seeking to understand exactly what types of clients we were looking for, how we were looking to consume data, and what type of data was most important. We connected formally once a week for updates on the work, utilized a live Google Sheet for real-time data, and used Slack to answer questions or celebrate milestones.
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Lead Processing & Qualifying for Global Workforce Platform
4.5 May 3, 2022Their project management skills have exceeded our expectations. To communicate, we use video conference calls and PowerPoint presentations — they’ve done a good job with these. JumpCrew can hire and ramp up a sales team. They’re highly organized and detail-oriented in terms of identifying KPIs, objectives, and key results.
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Email Marketing & Lead Generation for SaaS Company
5.0 Oct 27, 2021They are the most organized partner that I have ever worked with. Instead of many hour-long discovery sessions, we have had a few smaller focused breakout sessions that are meaningful, to the point, actionable and get things moving. Their onboarding process is one I am envious of and provides clear guidance on how to execute the strategy.
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0 of 1 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Lead Processing & Qualifying for Global Workforce Platform
4.5 — JumpCrew helps a global workforce platform qualify incoming leads and set appointments between the firm and the prospects. They use content that the client provides. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive JumpCrew's services as offering good value for money, with several noting competitive pricing and flexibility. One client highlighted a significant investment of $500,000, yet expressed high satisfaction with the results achieved, indicating a strong return on investment. Another client appreciated the comprehensive support and project management, emphasizing that the quality of deliverables exceeded expectations. However, a common theme was the desire for quicker hiring processes, suggesting room for improvement in scaling their services more efficiently.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Services provided
10% Call Center Services40% Sales Outsourcing40% Social Media Marketing +1 service10% Email MarketingSee all 83 projectsCleverly is a lead generation company specializing in LinkedIn outreach and cold emailing services. Reviews are mixed: approximately 55% of clients report positive outcomes like lead generation and responsive communication, while around 45% describe issues with delivery, incorrect targeting, and unsatisfactory customer support. Common praise includes professional project management and tailored strategies, whereas criticisms focus on unmet expectations and poor execution.
Reviews mention Great project management
Clients have consistently highlighted Cleverly's outstanding project management capabilities. One client noted their 'clear communication' and timely delivery of project milestones, which contributed to successful lead generation. The overall sentiment emphasizes their effectiveness in managing projects efficiently, with no reported areas for improvement, showcasing their commitment to delivering great results and excellent customer service.-
Lead Generation for Business Consulting Firm
5.0 Jul 4, 2024Cleverly conducted outstanding project management, with clear communication.
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Lead Generation for Digital Marketing Agency
0.5 Sep 19, 2023Cleverly's project management was efficient. The project manager assigned to us was attentive, responding to our queries and needs in a timely manner.
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Industry Experience
Cleverly has demonstrated expertise across various industries, including Consulting, Advertising & Marketing, IT Services, and Software. Clients emphasized their strengths in lead generation, personalized outreach strategies, and responsive project management. Positive feedback highlighted successful engagement rates and measurable outcomes, particularly in the IT and Consulting sectors. However, concerns about performance inconsistencies and service delivery limitations were noted, especially in Advertising & Marketing. Potential clients in IT and Consulting are likely to benefit most from Cleverly's services.
Read All ReviewsSelect Industry to see insights
IT Services Information technology Consulting Software Research Construction Manufacturing Hospitality & leisure Consumer Products Social Networking Education Media Healthcare Financial services Legal Other Industry Human Resources Advertising & marketing Business services Design Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall feedback regarding Cleverly's cost and value for money is mixed. Many clients highlighted that Cleverly's services fit their budgets and offered good value, with one client noting they generated leads at half the cost of previous services. However, several reviews expressed dissatisfaction with results, citing instances of zero leads generated despite significant investment, leading to perceptions of poor value. While some clients praised responsive support and effective project management, others reported a lack of results undermining their initial expectations.Was this helpful?
More responsive than most other service providers
Get in TouchCleverly is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+$100 - $149 / hr50 - 249Denver, CO
Services provided
90% Sales Outsourcing10% Email MarketingSee all 23 projectsGenSales - B2B LeadGen is a company specializing in Outbound Call Center and Telemarketing Services, providing lead generation and appointment-setting services. Reviews indicate a strong reputation for professionalism, effective communication, and project management, with 100% of reviewers praising their consistency and involvement. Clients appreciate their ability to integrate into different industries seamlessly and note a significant return on investment, with high-quality leads translating into increased business opportunities.
5 of 6 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing Services for Software Company
5.0 — GenSales - B2B LeadGen provides sales outsourcing services for a software company. The team finds contacts with relevant titles and develops LinkedIn campaigns, email cadence, and calling scripts. Read moreWas this helpful?
Industry Experience
GenSales - B2B LeadGen has demonstrated expertise primarily in the IT Services, Real Estate, Environmental Services, Automotive, and Consulting industries. Clients consistently noted strong lead generation capabilities, improved sales pipelines, and tailored strategies that enhanced their outreach efforts. Feedback highlights their dedication, proactive communication, and effective project management. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry nuances, making them a valuable partner across various sectors.
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Business services IT Services Real estate Environmental Services eCommerce Automotive Consulting Construction Consumer Products HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise GenSales - B2B LeadGen for their excellent value for money and pricing that fits within budgets. For instance, one client noted, "Pricing fit our budget" and emphasized the "good value for cost." Another remarked on the significant revenue increase relative to their investment, stating they receive 4-5 times in revenue for their spending. Overall, the sentiment is positive, highlighting an effective balance between cost and the quality of service delivered.Was this helpful?
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$25,000+Undisclosed1,000 - 9,999Ogden, UT
Services provided
75% Sales Outsourcing20% Product Marketing5% Direct MarketingSee all 28 projectsMarketStar Bulgaria, a provider of Contact Center Services, excels in offering Customer Support Services and Call Handling solutions. Reviews highlight their dedication, attention to detail, and structured approach. Approximately 90% of feedback is positive, with clients praising their process management and telephonic support. However, some noted initial challenges with industry familiarization due to team juniority.
2 of 2 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Outbound Sales Calling for Fintech Company
5.0 — Out2Bound is an ongoing partner of a fintech company that assists in all aspects of their sales efforts, including lead database management, email strategy, scriptwriting, and lead generation. Read moreWas this helpful?
Industry Experience
MarketStar Bulgaria has received positive feedback across various industries, particularly in Software, IT Services, and Financial Services. Clients commend their expertise in sales strategy development, lead generation, and effective communication. They have effectively enhanced sales processes for software development companies, fintech firms, and IT service providers, leading to improved lead acquisition and revenue growth. Overall sentiment reflects satisfaction with their methods, adaptability, and the impact they've made in streamlining sales operations across these sectors.
Read All ReviewsSelect Industry to see insights
Software Financial services IT Services Design Information technology Healthcare Advertising & marketing Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarketStar Bulgaria for offering good value for money, often highlighting their effective sales strategies and tailored training programs. One client noted the company's 'great culture fit' and 'good value for cost,' while another emphasized their 'flexibility' and 'proactive attitude.' Overall, clients felt that the investment in MarketStar Bulgaria's services yielded substantial returns in terms of lead generation and sales process optimization, with many stating that they exceeded expectations.Was this helpful?
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$1,000+$100 - $149 / hr10 - 49Plano, TX
Services provided
60% Sales Outsourcing20% Pay Per Click10% Direct Marketing +1 service10% Marketing StrategySee all 11 projectsConstructur is a sales outsourcing and email marketing firm specializing in generating leads and building brand awareness through targeted email campaigns. Across various industries, 100% of reviewers commend their ability to deliver measurable outcomes such as increased inquiries and revenue. Clients often highlight their strong communication skills and the hands-off nature of their services, with no notable areas of improvement mentioned.
Reviews mention Well-organized projects
Clients have consistently praised Constructur for their well-organized project management and effective communication. One director noted, "Communication is top notch and they were always organized, prepared and looking to help." Additionally, clients appreciated how Constructur prioritized their needs, stating they became an "extension of our team" which contributed to successful project outcomes. Overall, sentiment surrounding the organization of projects is highly positive, reflecting Constructur's commitment to client satisfaction.-
Lead Gen & Brand Awareness Building for General Contractor
5.0 Jan 4, 2024Communication is top notch and they were always organized, prepared and looking to help. We felt like they put our needs first and did a great job listening to our goals. They became an extension of our team that lead to success and project results.
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Industry Experience
Constructur has demonstrated significant expertise in the Transportation, Construction, Software, and Manufacturing industries. Clients from the Transportation sector praised their ability to increase inbound inquiries and reduce cold calling, while Construction industry feedback highlights lead generation and brand awareness improvements through effective email campaigns. In Software, they successfully facilitated lead generation through targeted outreach. Overall, feedback indicates strong project management, timely delivery, and a client-centric approach, making them a solid choice for businesses seeking growth in these industries.
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Transportation Construction Software ManufacturingWas this helpful?
Average Project Cost Breakdown
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Constructur is frequently recognized for providing excellent value for money, with clients noting that their pricing fits within budget while delivering significant results. One client highlighted a monthly investment of $4,000, resulting in a tenfold increase in inquiries. Another stated that Constructur's services led to $500,000 in revenue from generated leads, emphasizing their effectiveness in lead generation. Overall, feedback indicates strong satisfaction with cost-effectiveness and the quality of service delivered.Was this helpful?
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UndisclosedUndisclosed50 - 249Margate, FL
Services provided
60% Call Center Services20% Customer Service Outsourcing10% Sales Outsourcing +2 services5% Back Office Outsourcing5% Business ConsultingSee all 20 projectsAnswering Service Care is a provider of comprehensive Contact Center Services, specializing in 24/7 call handling and customer support services. Reviews indicate strong satisfaction with their pricing, bilingual capabilities, and prompt response, with over 70% of clients citing positive outcomes such as improved customer service and increased efficiency. However, some mention room for improvement in recognizing repeat callers and mobile app updates.
9 of 14 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Roofing Contractor
5.0 — A roofing contractor tapped Answering Service Care to provide 24/7 call center services. The team accommodates customers and captures their information through a provided script and a list of Read moreWas this helpful?
Industry Experience
Answering Service Care demonstrates expertise across various industries, including healthcare, property management, construction, media, real estate, manufacturing, and food & beverage. Clients highlight their strengths in responsiveness, bilingual services, and efficient call handling, resulting in enhanced customer satisfaction and workflow. Overall sentiment is positive, particularly in healthcare and construction, where their services significantly improved operational efficiency and client engagement.
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Healthcare Other Industry Construction Media Real estate Manufacturing Information technology Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Answering Service Care for their competitive pricing and overall value. Feedback highlights that their services fit within various budgets, with one client noting, "Pricing fit our budget," while another emphasized, "Good value for cost." Several reviews mention significant improvements in customer satisfaction and operational efficiency, indicating that the investment has paid off. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, though some clients noted occasional delays in call handling as an area for improvement.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Norristown, PA
Services provided
50% Call Center Services50% Sales OutsourcingSee all 46 projectsSuperhuman Prospecting is a company specializing in outbound call center services, including telemarketing and lead generation. They have received overwhelmingly positive feedback, with 100% of reviewers highlighting their professionalism, responsiveness, and effectiveness in call handling. Clients consistently praise their ability to secure appointments and leads, with notable satisfaction in their project management and adaptability.
7 of 7 reviews are 5 stars7 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
In the past six months, clients have praised Superhuman Prospecting for their responsiveness, professionalism, and effective cold calling strategies. One client highlighted the impressive conversion of 3,600 calls into over 50 leads, while another noted a significant increase in appointments. Feedback consistently reflects satisfaction with project management and communication, particularly commending account manager Merry for her support. Clients reported no major areas for improvement, indicating strong overall sentiment towards the company's services.Was this helpful?
31 of 33 Call Center Services reviews are 5 stars8 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 33 ReviewsCall Center Services PROJECT HIGHLIGHT
Cold Outreach For Digital Marketing Agency
5.0 — Pereus Marketing (RPMC) provided full-service cold calling for a digital marketing agency. They led onboarding and call scripting, including mid-campaign tweaks. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Superhuman Prospecting's competitive pricing and exceptional value for money. Numerous reviewers noted that their pricing fits well within budgets while delivering significant results, such as generating high-quality leads and securing appointments. One client emphasized an impressive 40% close rate from leads generated, while another mentioned a 50% reduction in cost per appointment. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, reinforcing their reputation for delivering good value.Was this helpful?
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$1,000+$25 - $49 / hr2 - 9Franklin, TN
Services provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 9 projectsOutboundView is a specialist in lead generation and outbound call center services, focusing on B2B outreach and strategic contact targeting. Clients consistently highlight their dedication, strategic insight, and effective project management. Reviewers reported satisfaction, with notable successes like setting 10 meetings in a month or achieving a 60% attendance rate at events. Approximately 100% of the feedback is positive, emphasizing their personalized approach and effective communication.
Reviews mention Efficient
Clients consistently commend OutboundView for their efficiency in executing projects. One client highlighted their seamless workflow, stating, "The OutboundView team was extremely efficient to work with" and noted the lack of workflow issues. Another client emphasized, "The workflow is incredibly efficient" with effective communication and feedback. Overall, the sentiment reflects a strong appreciation for OutboundView's capability to deliver results promptly and effectively, enhancing the clients' operational efficiency.-
Sales Support for Asset Management Developer
4.5 Jul 2, 2019The OutboundView team was extremely efficient to work with. We had no workflow issues, were able to integrate their team into our email network, giving them the ability to book items directly to our calendars.
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Lead Generation & Appointment Setting for Audio Tech Firm
5.0 Jun 17, 2019The workflow is incredibly efficient. We set weekly and monthly plans, and communication is seamless. We appreciate the feedback and status updates that they’ve provided throughout the project.
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5 of 5 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for Medical E-Commerce Company
5.0 — A medical e-commerce reseller hired OutboundView to perform lead generation services. They used LinkedIn and email as resources to find leads and researched opportunities. Read moreWas this helpful?
Industry Experience
OutboundView has garnered positive feedback across various industries, including Consulting, Human Resources, Consumer Products, Information Technology, Advertising & Marketing, Arts & Entertainment, and Financial Services. Clients praised their expertise in lead generation, tailored outreach strategies, and responsiveness. The overall sentiment is highly favorable, with particular strengths noted in their process-oriented approach and ability to deliver measurable outcomes, making them a commendable choice for organizations seeking to enhance their outbound sales efforts.
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Consulting Human Resources Consumer Products Information technology Advertising & marketing Arts, entertainment & music Other Industry Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight OutboundView's exceptional value for money, noting their cost-effectiveness and alignment with company values. One CEO remarked on the 'good value for cost' when selecting OutboundView, while another emphasized their 'lean approach' that resulted in significant time savings and efficient results. The overall sentiment reflects satisfaction with the pricing relative to the quality of service provided, further supported by a consistent record of meeting or exceeding project goals.Was this helpful?
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$1,000+< $25 / hr50 - 249Afton, WY
Services provided
25% Call Center Services65% Customer Service Outsourcing10% IT Staff AugmentationSee all 36 projectsWOW24-7 is a distinguished provider of Contact Center Services and Customer Support Services, delivering 24/7 Phone Support and Call Handling to enhance customer experiences. Reviews highlight their professionalism, responsiveness, and commitment to continuous improvement, with 100% of feedback emphasizing their reliability and adaptability. Customer satisfaction is consistently high, with multiple clients noting improvements in service quality and efficiency.
Reviews mention Reasonable pricing
Clients have expressed a positive sentiment regarding WOW24-7's reasonable pricing, highlighting that their services align well with budgetary constraints. One client noted that WOW24-7 provided a dedicated team at 50% of the cost of a similar team in the UK, which facilitated efficient resource allocation without compromising service quality. Overall, the feedback indicates that clients appreciate the cost-effective solutions offered by WOW24-7, allowing them to enhance customer support while managing expenses effectively.-
Customer Service Outsourcing for Photo-Editing Co
5.0 Sep 15, 2024WOW24-7 provides us with a dedicated team of six agents at 50% less the cost of maintaining a similar team in the UK. This cost-effective solution has allowed us to allocate resources more efficiently while maintaining high-quality customer support. Additionally, their cost-effective solutions without compromising on excellence make WOW24-7 a uniquely valuable partner, consistently exceeding our expectations and driving our business success.
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BPO for Apparel & Fashion Brand
4.0 Jun 25, 2020They are very fast when it comes to recruitment and very competitive when it comes to pricing. This competitiveness in pricing, coupled with their responsiveness, ensures that we can manage our projects efficiently and cost-effectively.
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5 of 7 reviews are 5 stars4 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
Recent reviews of WOW24-7 reflect a strong overall sentiment towards their services, highlighting their responsiveness and commitment to quality. Clients praised their ability to improve ticket response times and maintain service level agreements, with one noting, "Their team operates with a clear sense of ownership." Feedback emphasized their proactive communication and willingness to adapt, contributing to a reliable partnership. While some clients suggested improvements in product knowledge, many expressed satisfaction with the team's performance and dedication to continuous improvement.Was this helpful?
14 of 17 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 17 ReviewsCall Center Services PROJECT HIGHLIGHT
Outsourced Customer Service for College Resource Website
5.0 — Wow24-7 provides ongoing customer service for an online resource platform. Their agents are available 24/7 year-round and focus on answering questions and providing guidance via phone calls and live Read moreWas this helpful?
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$10,000+Undisclosed10 - 49New York, NY
Services provided
100% Sales OutsourcingSee all 10 projectsSalesGent is a lead generation company that specializes in booking qualified meetings and generating sales opportunities for businesses across various sectors. Reviews highlight their ability to adapt quickly to changing client needs and consistently deliver results, with several clients achieving over 10 qualified leads or meetings per month. Clients commend their responsiveness and effective communication, with no notable areas for improvement.
Reviews mention Understands their clients' needs
SalesGent has received positive feedback for their ability to understand client needs effectively. A client noted their efficiency in generating qualified leads and highlighted their adeptness at comprehending a complex target audience. The communication was described as smooth and timely, reinforcing the sentiment that SalesGent is attuned to the specific requirements of their clients. Overall, the feedback indicates a strong alignment between SalesGent’s services and client expectations.-
Sales Outsourcing for BPO Company
5.0 Mar 13, 2024They are very efficient and have been able to understand our target audience even though it is a complex product.
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Industry Experience
SalesGent has received positive feedback across various industries, including Advertising & Marketing, Education, Software, IT Services, and Information Technology. Clients commend their ability to generate qualified leads and set up meetings, with measurable successes such as 30 demos per month in marketing and 15+ qualified meetings in software. Overall sentiment is highly favorable, noting their responsiveness, cultural fit, and efficiency in adapting to client needs, making them a strong candidate for projects in these sectors.
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IT Services Other industries Advertising & marketing Education Software Information technologyWas this helpful?
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See All Locations (2)New York, NY
7th Ave, New York, NY 10019, United States
New York, NY 100192 - 5
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UndisclosedUndisclosed250 - 999Portland, OR
Services provided
80% Call Center Services20% Customer Service OutsourcingSee all 7 projectsRuby is a company specializing in virtual receptionist and inbound call center services, dedicated to providing professional customer support services. Reviews highlight their exceptional call handling and customer care, with 100% of reviewers appreciating their professionalism and live answering services. Clients value their seamless communication, reporting significant savings and enhanced customer experience.
Reviews mention Helpful
Clients express high satisfaction with Ruby Receptionists, highlighting their professionalism and helpfulness. One client from Tyra Law Firm noted that the receptionists seamlessly integrate with their operations, providing a personal touch that enhances client interactions. They appreciated the receptionists' ability to handle calls efficiently and with courtesy, often exceeding expectations. Overall, feedback emphasizes Ruby's commitment to quality service and their effectiveness in virtual office management.-
Receptionist Support for Law Firm
5.0 Nov 19, 2018Ruby Receptionists is central to my goal of “virtualizing” my office so that I can operate from anywhere in the world. They go above and beyond to be helpful. I have received very positive feedback from clients, many of whom have no idea that they were not speaking with a staff member from my office.
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Industry Experience
Ruby Receptionists has demonstrated expertise across various industries including Legal, Advertising & Marketing, Arts, Entertainment & Music, Manufacturing, Financial Services, and Energy & Natural Resources. Feedback highlights their professionalism, strong customer service, and ability to manage inbound calls effectively. In the Legal sector, they are praised for enhancing client communication and operational efficiency. Overall sentiment is positive, indicating Ruby Receptionists is a strong fit for businesses seeking reliable virtual receptionist services.
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Arts, entertainment & music Manufacturing Financial services Energy & natural resources Advertising & marketing LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Ruby Receptionists for their cost-effectiveness and value for money. One attorney noted spending less than $300 monthly for a service that significantly enhances professionalism, while another client reported saving $1,000 to $2,000 monthly through their services. Overall, feedback indicates that Ruby's pricing structure is perceived as reasonable, with many clients expressing satisfaction with the quality of service relative to the costs incurred.Was this helpful?
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$25,000+$25 - $49 / hr10 - 49Gulf Breeze, FL
Services provided
40% Call Center Services60% Sales OutsourcingSee all 7 projectsMoreMeetings.com is a telemarketing services company specializing in outbound call center solutions and customer support services. With consistently positive reviews, 100% of clients commend their professionalism and ability to accelerate sales processes. Clients highlight their efficiency in setting high-quality business meetings, contributing significantly to increased sales activity and customer connections.
3 of 3 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Immersion Cooling Co
5.0 — MoreMeetings.com provided call center services for an immersion cooling company. The team was tasked with making cold calls and sending emails to set up meetings with the client's target customers. Read moreWas this helpful?
Industry Experience
MoreMeetings.com demonstrates significant expertise in the IT Services and Software industries, receiving consistent praise for their lead generation and appointment-setting capabilities. Clients from companies like Fujitsu and SMART IT Service Inc. reported increased sales cycles, improved client engagement, and substantial revenue growth. Overall sentiment is highly positive, highlighting strengths in professionalism, responsiveness, and effective communication. Organizations seeking to enhance their sales processes in these sectors would find MoreMeetings.com a valuable partner.
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IT Services Information technology SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted MoreMeetings.com as offering good value for money, with competitive pricing that fit their budgets. For instance, a CMO noted the company's pricing model allowed for predictability and performance-based costs, ensuring high-quality meetings. Another client emphasized the alignment of company values and exceptional service as key reasons for their selection, reinforcing the overall sentiment that MoreMeetings.com delivers substantial value relative to its costs.Was this helpful?
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
25% Customer Service Outsourcing25% Sales Outsourcing10% Back Office Outsourcing +4 services10% Finance & Accounting Outsourcing (FAO)10% Recruiting10% Recruitment Process Outsourcing10% StaffingSee all 38 projectsCrewBloom is a customer service center specializing in outbound call center and customer support services, offering telephonic support through sales representatives and customer service agents. The company received overwhelmingly positive feedback, with 100% of reviewers highlighting their quality talent, adaptability, and effective project management. Clients commend CrewBloom for their ability to quickly integrate into businesses and improve customer engagement.
4 of 6 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for HR Services Co
4.0 — CrewBloom has been hired to provide call center services for an HR services company. The team handles outbound sales calls and schedules appointments for the client. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients expressed strong satisfaction with CrewBloom's cost-effectiveness and value for money. Many reviews highlighted that CrewBloom's pricing fit within clients' budgets while delivering high-quality service. For instance, one client noted, 'Pricing fit our budget' and described the services as 'true value.' Additionally, another client remarked on the 'good value for cost,' emphasizing the quality of personnel provided. The sentiment is overwhelmingly positive, with clients feeling they received more than what they paid for.Was this helpful?
More responsive than most other service providers
Get in TouchCrewBloom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Services provided
50% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 17 projectsDialAmerica is a comprehensive Contact Center Services provider offering Customer Support Services, including both Inbound and Outbound Call Center solutions. Reviews indicate high satisfaction, with 90% of clients highlighting their professionalism and efficiency in handling calls and customer service. While technological improvements are suggested by 10% of reviewers, DialAmerica's strengths lie in delivering quality Telemarketing Services and maintaining a well-trained, responsive customer service team.
Reviews mention Personable
Clients have consistently praised DialAmerica for their personable approach, highlighting their courteous and compassionate service. One client noted that the receptionists are 'always professional' with 'complaints almost nil,' reflecting a strong emphasis on customer care. Additionally, their ability to handle high call volumes efficiently allows clients to focus on more critical tasks, underscoring DialAmerica's effectiveness in fostering positive client relationships.-
Phone Support Services for Health Services Company
5.0 Nov 2, 2017They are compassionate, friendly, and well-trained.
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Industry Experience
DialAmerica has demonstrated expertise across multiple industries, including Healthcare, Utilities, Real Estate, Manufacturing, Financial Services, Transportation, and Retail. Overall, clients highlight their strengths in lead generation, customer service, and effective communication. DialAmerica is especially recognized for increasing efficiency, improving customer satisfaction, and providing high-quality leads in Healthcare and Financial Services, while also delivering excellent customer support in Retail and Hospitality. Their adaptable solutions indicate a strong match for businesses seeking reliable customer engagement and support.
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IT Services Transportation Nonprofit Human Resources Utilities Healthcare Real estate Manufacturing Financial services Other Industry Hospitality & leisure RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a generally positive sentiment regarding DialAmerica's cost and value for money. Many reviews highlight significant savings, with one client noting a monthly savings of $25,000. Others mention efficient service and high-quality leads, making the investment worthwhile. However, some feedback suggests a desire for better pricing structures, with comments on the need for more economical packages. Overall, clients appreciate the balance of service quality and cost-effectiveness, indicating a strong value proposition.Was this helpful?
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New York City, New York (3) Santa Clara, California (2) Los Angeles, California (2) Rosemead, California (1) Johnson City, Tennessee (1) Oklahoma City, Oklahoma (1) Washington, District of Columbia (1) Tifton, Georgia (1) Denver, Colorado (1) Yakima, Washington (1) Pittsburgh, Pennsylvania (1) Ashburn, Virginia (1) Boardman, Oregon (1)Was this helpful?
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$5,000+Undisclosed50 - 249Salt Lake City, UT
Services provided
100% Sales OutsourcingSee all 4 projectsLaunch Leads specializes in Contact Center Services, focusing on appointment setting and outbound call center solutions. The company receives positive feedback for its competitive pricing and management support, achieving an 18-20% lead-to-demo conversion rate. Clients appreciate the strong communication and relationship-building skills demonstrated by the team, including close collaboration with project managers.
Reviews mention Personable
Launch Leads has received positive feedback regarding their personable approach, with clients noting the development of sincere friendships with their agents and leadership team. One client specifically highlighted the frequent and constructive communication with team members Bree and Misti, which fostered a collaborative environment. Overall, the sentiment reflects strong client relationships and effective communication, contributing to a positive project experience.-
Appointment Setting Services for Solar Sales Company
4.5 Aug 23, 2022We developed a sincere friendship with the agents and their leadership team.
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Industry Experience
Launch Leads has demonstrated proficiency in the IT Services, Advertising & Marketing, and Residential Solar industries. Clients praise their effective appointment-setting strategies, resulting in significant lead generation and conversion rates, particularly in IT and solar sales. Their adaptability to various client workflows and commitment to establishing personal connections are frequently highlighted strengths. Overall sentiment reflects high satisfaction, positioning Launch Leads as a valuable partner for businesses seeking growth in these sectors.
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IT Services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Launch Leads' competitive pricing and the strong value for money they provide. One client noted their selection was influenced by 'competitive pricing and management support,' while another emphasized the significant return on investment, achieving over $1 million in pipeline within four months. Overall, feedback is positive regarding cost-effectiveness, with clients appreciating the balance of technology and personal interaction that enhances lead generation.Was this helpful?
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UndisclosedUndisclosed50 - 249Nesconset, NY
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingSee all 18 projectsAnswering Legal is a specialized Customer Support Services company providing 24/7 telephonic support tailored for law firms. Reviews highlight their professionalism and seamless call handling, with 91% of clients expressing satisfaction. They excel in delivering accurate client information and ensuring high-quality customer care services. Their service is recommended for offering a reliable, cost-effective alternative to traditional receptionists, with particular praise for their legal industry specialization.
Reviews mention Communicative
Overall, clients express a highly positive sentiment regarding the communicative nature of Answering Legal. Feedback highlights their promptness in relaying information, with one client noting, 'they always get back to me immediately,' and another stating that their messages are detailed, often making clients feel as if they are speaking with someone from the office. Clients appreciate the team's courteousness and professionalism, consistently emphasizing the effective communication that enhances their service.-
Voice Services for Criminal Defense Practice
5.0 Aug 6, 2020Answering Legal has an intelligent team that communicates well. They record accurate information and immediately send it to me. We normally communicate by telephone. I primarily talk to the company’s owner.
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Intake & Answering Services for Tax Firm
5.0 May 12, 2020Answering Legal is always quick to get back to me. We’ve always had excellent communication. If you work with Answering Legal, you will get seamless service with polite customer service representatives.
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Inbound Call Answering for Law Firm
5.0 Feb 18, 2020They’re easy to communicate with and meet deadlines when we have them. Their support staff is really good. We’re receiving great feedback.
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Answering Service for Criminal Defense Law Firm
5.0 Feb 13, 2020Their communication is great. So they do what I need—email and text. Though, I understand that they’re coming up with an app to streamline that even further.
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17 of 18 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 18 ReviewsCall Center Services PROJECT HIGHLIGHT
Voice Services for Criminal Defense Practice
5.0 — Answering Legal provides voice services, supplementing on-site resources for a law practitioner. They answer overflow calls and gather information prior to forwarding the client or sending an email Read moreWas this helpful?
Industry Experience
Answering Legal has received positive feedback from clients predominantly within the legal industry, specifically in criminal defense, family law, consumer bankruptcy, and immigration. Clients appreciate their professionalism, 24/7 availability, and effective call management, which enhance client retention and satisfaction. The overall sentiment is highly favorable, with many noting the seamless integration of their services as an extension of their own practice. This provider is particularly well-suited for law firms seeking reliable and efficient call answering solutions.
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LegalWas this helpful?
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$1,000+Undisclosed50 - 249San Francisco, CA
Services provided
50% Sales Outsourcing45% Market Research5% RecruitingSee all 14 projectsStart Up And Fly Inc. is a lead generation and sales outsourcing company renowned for its strategic and tailored approaches to client needs. The company receives overwhelmingly positive feedback, with 100% of reviews highlighting their effective project management, proactive communication, and ability to meet objectives efficiently. Their focus on understanding client goals and delivering high-quality leads is a recurring theme across all reviews, emphasizing their reliability and professionalism.
Industry Experience
Start Up And Fly Inc. has demonstrated strong lead generation capabilities across multiple industries, including Information Technology, Software, and Financial Services. Clients praised their ability to align strategies with business objectives, maintain effective communication, and deliver high-quality leads. The overall sentiment is positive, highlighting their adaptability, cost-effectiveness, and commitment to project management. Companies in IT, Software, and Financial Services seeking robust lead generation support would find Start Up And Fly Inc. to be a suitable partner.
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Information technology Software Financial services IT ServicesWas this helpful?
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San Francisco, CA
SAASTR Co-Selling Space 255 Kansas St, California, USA
San Francisco, CA 941031
See All Locations (3)San Francisco, CA
350 Rhode Island St, California US
San Francisco, CA 941031
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$5,000+Undisclosed50 - 249Rochester, NH
Services provided
75% Sales Outsourcing10% Direct Marketing10% Marketing Strategy +1 service5% Event MarketingSee all 6 projectseCoast Marketing is a company specializing in Contact Center Services, focusing on telemarketing and lead generation. Overall, clients praise their effective project management, communication, and ability to deliver high-quality leads, with no negative feedback reported across the reviews. Approximately 100% of reviewers highlight their impressive alignment with client goals and the quality of leads provided.
2 of 3 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Marketing Agency
5.0 — eCoast Marketing provided telemarketing services for a digital marketing agency. As a third party, they helped with call center services for customers that didn't have the capabilities. Read moreWas this helpful?
Industry Experience
eCoast Marketing has received positive feedback across multiple industries, notably Information Technology, Software, Business Services, and Consumer Products. Clients in IT and cybersecurity praised their lead generation expertise and project management, highlighting strong communication and high-quality leads. The Software industry feedback emphasized effective sales development and adaptability, while Consumer Products clients appreciated their campaign success and flexibility. Overall, eCoast Marketing is well-regarded for customizing services to meet client needs, making them an excellent fit for technology-driven sectors.
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Information technology Software Business services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised eCoast Marketing for delivering high value relative to their costs. For instance, one client noted a project investment of $25,000–$30,000, highlighting successful lead generation and effective communication. Another client, who invested between $50,000–$200,000, appreciated the quality of leads provided, emphasizing that quality outweighed quantity. Overall, feedback reflects satisfaction with the return on investment, with several clients reporting impressive results and long-term engagements.Was this helpful?
See All Locations (2)Rochester, NH
35E Industrial Way, Suite 201
Rochester, NH 0386721 - 30
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$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Services provided
25% Call Center Services25% Mobile App Development20% Custom Software Development +3 services10% AR/VR Development10% Sales Outsourcing10% Web DesignSee all 3 projectsRemoteReps, a company offering Contact Center Services and Telemarketing Services, has received mixed reviews. One client reported a significant 250% increase in booked calls, praising their professionalism and seamless communication. In contrast, another client expressed dissatisfaction with their B2B capabilities, citing unprofessional onboarding and a misalignment of tactics. Overall, 50% of reviewers highlighted positive outcomes in phone support and call handling.
Reviews mention Translate ideas into products
Client feedback indicates a negative sentiment regarding RemoteReps' ability to translate ideas into products, particularly in B2B contexts. The client expressed frustration over poorly rewritten scripts that did not align with their requirements and a lack of genuine research capabilities, relying instead on basic tools like Google and LinkedIn. Additionally, the client noted a disconnect between RemoteReps' claimed experience in B2B sales and their actual understanding of the client's goals, ultimately leading to the project's cancellation after two months.-
Cold Calling for B2B Software Sales
2.0 May 8, 2019The onboarding process was unprofessional and problematic; CC Capital Group did not give notice that we were interviewing cold callers, so we were not prepared when we were suddenly on a call with five candidates. CC Capital Group told us that they could provide research on some of the leads we were having them reach out to. The tools that they said they had ended up being Google and LinkedIn, which we felt was ingenuine because anyone can use the Internet to look things up, including myself. We didn’t get the sense that they understood our ultimate goal, and we eventually discovered that they’d never run a B2B campaign; I think they’ve only run B2C campaigns.
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1 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
B2B Sales Calls for Healthcare Business Coaching Company
5.0 — CC Capital Group made B2B outbound sales calls to healthcare practitioners and set up appointments for management and financial literacy coaching. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback regarding RemoteReps emphasizes a strong value for money, particularly in their cost-effective solutions. One client noted a remarkable 250% increase in booked calls, highlighting the profitability of their services. Another client appreciated their reasonable pricing and effective training processes, stating they were 'extremely helpful' and met all performance metrics. However, a less favorable review pointed to issues with onboarding and misalignment in expectations, suggesting variability in client experiences regarding value.Was this helpful?
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$5,000+$25 - $49 / hr50 - 249Evanston, IL
Services provided
85% Sales Outsourcing15% Email MarketingSee all 11 projectsAcquirent specializes in Contact Center Services and offers both inbound and outbound call handling, telemarketing, and customer support services. Reviews highlight their exceptional communication, adaptability, and project management. Over 90% of clients commend their ability to enhance connectivity and conversion rates, while the majority appreciate their commitment to client success and flexible service approach.
Reviews mention Transparent
Clients consistently highlight Acquirent's transparency in project management and communication. One client noted their 'excellent approach to project management,' citing regular weekly reports and availability for discussions. Another emphasized the 'clear price' and 'easy' budgeting process, reflecting a commitment to transparency in financial dealings. Overall, the sentiment surrounding transparency is overwhelmingly positive, with clients appreciating Acquirent's adaptability and openness in identifying challenges and solutions.-
Sales Outsourcing for Strategic Growth Firm
5.0 May 6, 2022We’ve tried other sales approaches, but they’ve always been adaptive and transparent in identifying what doesn’t work so I don’t have any constructive feedback at the moment.
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Lead Generation for Appraisal Services Company
5.0 May 3, 2022Budget-wise, there was one clear price, and we came in at that price — it was all very transparent and easy.
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Industry Experience
Acquirent has demonstrated expertise across various industries including Healthcare, Consulting, Media, Advertising & Marketing, Business Services, and Consumer Products. Reviewers highlight their strengths in communication, project management, and adaptability, particularly in lead generation and sales support. Overall sentiment reflects a high level of satisfaction, with clients noting significant improvements in lead connectivity, brand awareness, and revenue generation, making Acquirent a strong candidate for businesses seeking growth in these sectors.
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Consulting Healthcare Media Advertising & marketing Business services Consumer Products Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Acquirent as offering high value for money, with feedback highlighting effective project management and communication. One client noted that they exceeded expectations in lead generation, achieving a cost-effective outreach that resulted in significant sales. Another praised their transparency in pricing, stating they met budget expectations without hidden costs. Overall, clients expressed satisfaction with the results relative to their investment, reinforcing Acquirent's reputation as a reliable partner for outsourced sales initiatives.Was this helpful?
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UndisclosedUndisclosed10 - 49Columbus, GA
Services provided
100% Call Center ServicesSee all 6 projectsVoice Link of Columbus, Inc. is a customer service center specializing in inbound call center and contact center services, particularly for healthcare providers. The company has consistently received positive feedback for its advanced technology platform, efficient call handling, and responsiveness to schedule changes. Approximately 90% of reviews highlight their accuracy and outstanding customer service, with no significant areas for improvement noted.
Reviews mention Exceeds expectations
Voice Link of Columbus, Inc. consistently exceeds client expectations, as noted by a healthcare executive who praised their outstanding customer service and timely delivery of reports. The client expressed complete satisfaction, highlighting that the team often delivers ahead of schedule and maintains a commitment to using current technology. Overall, the sentiment reflects a strong endorsement of the company's ability to meet and surpass the needs of their clients.-
Call Center Services for Healthcare Company
5.0 Apr 7, 2022We’re 100% satisfied with their work, and they exceed our expectations. Every time we ask them for reports or other tasks, they deliver even before we expect. Their customer service is outstanding.
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5 of 5 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
24/7 Call Answering for Construction Company
5.0 — A construction company hired Voice Link of Columbus, Inc. to provide 24/7 answering services, especially during off hours. Read moreWas this helpful?
Industry Experience
Voice Link of Columbus, Inc. excels in the healthcare industry, providing call center solutions for various medical practices. Clients commend their efficiency in screening calls, customization of services, and response times, particularly in after-hours support. Stakeholders appreciate their advanced technology and professionalism, indicating a strong impact on communication management. Overall, the sentiment is highly positive, suggesting that healthcare providers seeking reliable call services would find Voice Link a suitable partner.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of Voice Link of Columbus, Inc. consistently commend the company for its competitive pricing and high value for money. One client noted their investment of approximately $30,000, highlighting the efficiency and responsiveness of the service, while another reported spending under $10,000 and expressed satisfaction with the accuracy of call handling. Overall, feedback indicates that clients perceive Voice Link as offering exceptional service quality relative to their costs, with no significant areas for improvement identified.Was this helpful?
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$25,000+Undisclosed250 - 999Orem, UT
Services provided
45% Call Center Services36% Sales Outsourcing19% Customer Service OutsourcingSee all 1 projectsSqueeze is a content creation and marketing company specializing in generating engagement through valuable informational content and strategic outreach. The feedback is overwhelmingly positive, with clients highlighting the high return on investment and consultative approach, resulting in long-term partnerships and minimal complaints. Their adaptability and ongoing collaboration are praised, with 100% of reviewers noting their effective project management and tailored strategies.
Industry Experience
Squeeze Media has demonstrated strong expertise in the financial services industry, particularly within commercial insurance. Clients highlight their consultative approach, effective content creation, and lead remarketing strategies that have resulted in high returns on investment. Their project management and communication skills are well-regarded, indicating reliability and ongoing support. Overall, the company is well-suited for businesses looking for customized marketing solutions in the financial services sector.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Squeeze Media as offering good value for money, with one client noting a three- to four-to-one return on their $200,000 investment over eight years. The consultative approach and effective content strategies have contributed to ongoing engagements and satisfaction. Clients appreciate the company's collaborative method, which contrasts favorably with other providers. Overall, the feedback indicates that Squeeze Media's pricing aligns well with the results delivered, fostering long-term partnerships.Was this helpful?
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UndisclosedUndisclosed50 - 249Butler, NJ
Services provided
90% Call Center Services10% Customer Service OutsourcingSee all 17 projectsAnserve Inc. is a highly-regarded contact center services provider, specializing in customer support services with emphasis on inbound and outbound call handling for various sectors, including medical and commercial. Across reviews, 100% indicate positive experiences, highlighting their excellent communication, responsiveness, and professionalism in delivering customer care services. Key feedback includes their ability to handle high call volumes efficiently, with almost all reviewers appreciating their seamless project management and ability to meet client needs effectively.
10 of 11 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Home Services
5.0 — Anserve Inc. provides call center services for a non-medical home care company. They handle on-call duties on weekends. Read moreWas this helpful?
Industry Experience
Anserve Inc. has demonstrated expertise primarily in the Medical and Healthcare sectors, receiving consistently positive feedback for their responsiveness and professionalism in managing after-hours patient communications. Their impact includes enhancing patient care accessibility and reducing operational costs. The company's effectiveness extends to industries such as Real Estate, Energy & Natural Resources, and Consumer Products, showcasing versatility and reliable customer service support. Overall sentiment is highly favorable, indicating a strong fit for clients across these industries.
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Medical Healthcare Other Industry Energy & natural resources Real estate Financial services Consumer Products Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express high satisfaction with Anserve Inc.'s cost-effectiveness and value for money. For instance, one client noted that their pricing fit their budget while also helping save money monthly. Another mentioned consistently receiving excellent service for a reasonable investment of $200-$300 per month. Overall, feedback highlights Anserve's ability to provide reliable services that meet client needs without exceeding their financial expectations, reinforcing the sentiment that they offer strong value.Was this helpful?
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Undisclosed< $25 / hr50 - 249Salt Lake City, UT
Services provided
100% Call Center ServicesSee all 20 projectsDavinci Virtual Office Solutions specializes in Contact Center Services, providing Customer Support, Inbound and Outbound Call Center, and Telephonic Support. Their reviews highlight exceptional customer service and efficiency, with 100% of reviewers praising their promptness and professionalism. Clients note significant cost savings and improved call management, with 90% mentioning seamless call handling and a marked reduction in missed calls.
Reviews mention Accommodating
Clients consistently highlight Davinci Virtual Office Solutions' accommodating nature. One reviewer praised their ability to expedite setup processes and promptly respond to requests, stating, 'Davinci was the outlier' for their immediate communication. Additionally, another client noted their receptionists as 'outstanding,' emphasizing their helpfulness and efficiency. Overall, the sentiment reflects a strong appreciation for Davinci's commitment to meeting client needs and providing exceptional service.-
Virtual Receptionist Services for IoT company
5.0 Sep 19, 2018No, they have been very accommodating, very helpful. They know the business well and provide an exceptional service.
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Industry Experience
Davinci Virtual Office Solutions has received positive feedback across diverse industries, including Nonprofit, Healthcare, IT Services, Advertising & Marketing, Real Estate, and Business Services. Clients praised their expertise in customer service, responsiveness, and flexibility in managing virtual office needs. The Healthcare sector highlighted their contribution to reducing missed calls, while the Nonprofit sector appreciated their tailored support. However, some clients in Advertising & Marketing reported dissatisfaction with service reliability. Overall, Davinci excels in delivering virtual office solutions, making them a suitable partner for clients seeking effective administrative assistance.
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Nonprofit Healthcare IT Services Advertising & marketing Media Real estate Other Industry Energy & natural resources Business services Information technology Manufacturing Financial services GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Davinci Virtual Office Solutions as offering good value for money, with many noting affordable pricing structures. For example, one client mentioned a $200 monthly subscription and described the service as critical to their business operations. Another client highlighted the flexibility and cost-effectiveness of their service, stating it was 'very affordable.' However, there are contrasting views, as one reviewer expressed disappointment in service quality despite competitive pricing. Overall, sentiment leans positive regarding cost and value.Was this helpful?
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Miami, Florida (3) New York City, New York (2) East Lansing, Michigan (1) Saginaw, Michigan (1) Kansas City, Missouri (1) Austin, Texas (1) Ames, Iowa (1) Chicago, Illinois (1) Fort Lauderdale, Florida (1) Decatur, Georgia (1) Albany, New York (1) Panama City, Florida (1) Santa Monica, California (1) Provo, Utah (1) Scottsdale, Arizona (1) Brazil, Indiana (1) Lindon, Utah (1)Was this helpful?
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$50,000+Undisclosed1,000 - 9,999Margate, FL
Services provided
20% Call Center Services50% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% IT Managed ServicesSee all 9 projectsGlobal Response is a company specializing in Contact Center Services, offering comprehensive Customer Support and Inbound Call Center solutions. Reviews indicate highly responsive and attentive service, with 100% of clients commending their customer care capabilities and strategic partnership approach. Their ability to save clients substantial time and costs is repeatedly highlighted, although some suggest enhancements in technology for improved service delivery.
Reviews mention Timely
The overall sentiment regarding timeliness is highly positive. Clients have noted that the service provider consistently meets deadlines and responds quickly, ensuring a smooth workflow. One client specifically mentioned, 'They respond quickly and have met all deadlines with no problem,' highlighting their efficiency. Additionally, another review states, 'They are a great company that performs good work on time,' further reinforcing the sentiment of reliability and punctuality in their service delivery.-
Lead Contact and Follow-Up for Real Estate Firm
4.0 Nov 2, 2017They are a great company that performs good work on time. They can handle a large volume of work very quickly.
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Industry Experience
The service provider has garnered positive feedback across various industries, including Financial Services, Hospitality & Leisure, Retail, Real Estate, and Business Services. Clients commend their responsiveness, innovative solutions, and ability to handle high volumes of calls effectively. In Financial Services, they are noted for saving significant costs while enhancing efficiency. In Hospitality, they excel in customer service. Overall, the provider is recognized for their strong partnership ethos and operational expertise, making them a suitable choice for businesses seeking reliable inbound support.
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Healthcare Retail Real estate Hospitality & leisure Business services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the company's cost-effectiveness and value for money, highlighting their ability to save substantial amounts. One client noted a monthly savings of $12,000, while another emphasized that the service provider significantly reduced operational costs and improved efficiency. Overall, the sentiment is positive, with clients appreciating the responsive service and strategic partnership, although specific pricing details are often undisclosed.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
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$5,000+Undisclosed250 - 999Beverly, MA
Services provided
15% Call Center Services55% Customer Service Outsourcing30% Sales OutsourcingSee all 4 projectsOnBrand24 is a Contact Center Services provider specializing in telemarketing, inbound and outbound call handling, and customer support services. Their strengths include exceptional customer service, flexibility, and quick response times. Reviews indicate a high satisfaction rate, with approximately 80% positive feedback on their ability to save clients both time and money. Some suggestions for improvement include diversifying services and expanding capabilities.
2 of 4 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Debt Collection Services for Real Estate Company
5.0 — Read moreWas this helpful?
Industry Experience
OnBrand24 has demonstrated strong expertise across various industries, including real estate, consumer products, manufacturing, and other sectors. Clients appreciate their exceptional customer service, effective lead generation, and time-saving capabilities. Feedback indicates a sentiment of high satisfaction, particularly in real estate and consumer products, where they provide significant cost savings and reliability. However, some clients suggest opportunities for diversification and improvement in appointment-setting success rates, indicating areas for potential growth.
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Real estate Consumer Products Other Industry ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive OnBrand24 as offering competitive pricing and significant value for money. One reviewer noted a savings of $1,000 per month and expressed satisfaction with the service's flexibility and customer support. Another client highlighted a monthly saving of approximately $3,000 compared to hiring in-house staff. Overall, feedback indicates that clients appreciate the cost-effectiveness of OnBrand24's services, which allow them to focus on their core business while achieving substantial financial savings.Was this helpful?
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$5,000+$150 - $199 / hr2 - 9Fairfax Station, VA
Services provided
70% Sales Outsourcing20% Corporate Training & Coaching10% Business ConsultingSee all 5 projectsRed2Black Group is a consultancy specializing in sales process development and enablement, particularly in integrating CRM systems and training sales teams. They have consistently received positive feedback, with reviewers highlighting their expertise in sales processes, project management, and personalized approach. Approximately 80% of clients noted significant sales improvements, while their responsiveness and professionalism were frequently lauded across reviews.
Reviews mention Receptive
Clients consistently commend Red2Black Group for their receptive approach, highlighting their excellent listening skills and willingness to delve into specific project details. One client noted their 'professional, honest, and efficient' demeanor, while another emphasized their ability to foster collaboration among team members. The overall sentiment reflects high satisfaction, with clients appreciating the team's genuine interest in their success and effective follow-ups, contributing to positive project outcomes.-
Advertising & Marketing for Cloud Solutions Company
5.0 Mar 6, 2022The willingness to listen and dig deep into the "on the street, and on the call" processes and details was impressive. They were professional, honest, and efficient.
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BPO for Healthcare Management Company
5.0 Mar 1, 2022Working with them was great because they were approachable, excellent listeners, and provided good follow-ups even after completing the project. Pat also seemed like he was genuinely interested in the success of our project, which made a big difference.
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Industry Experience
Red2Black Group has demonstrated expertise across multiple industries, including Transportation, IT Services, Healthcare, Consulting, and Media. In Transportation, they streamlined sales processes, enhancing logistics and CRM integration, resulting in increased market share. The IT Services sector saw over 50% growth in sales presentations through efficient analytics. In Healthcare, they improved sales closure rates and aligned cross-department objectives. Their consulting work in the energy sector resulted in a 50% increase in sales. Overall, feedback highlights their strong project management, adaptability, and effective training capabilities.
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Transportation IT Services Healthcare Consulting MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Red2Black Group for delivering significant value relative to their costs, with investments ranging from $25,000 to $220,000. Feedback highlights their efficiency and expertise in improving sales processes, resulting in substantial revenue increases, such as a 50% rise in sales presentations. Clients appreciated their responsiveness and ability to manage expectations, indicating a strong return on investment. Overall, the sentiment reflects satisfaction with the company's pricing and perceived value, with suggestions for minor improvements in proposal timeliness.Was this helpful?
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Undisclosed< $25 / hr250 - 999Bernards, NJ
Services provided
75% Call Center Services5% AI Development5% Back Office Outsourcing +3 services5% Customer Service Outsourcing5% Sales Outsourcing5% Search Engine OptimizationSee all 7 projectsLawyerLine™ is a company that provides Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions tailored to law firms. The company consistently receives positive feedback, with approximately 100% of reviewers highlighting their excellent communication and tailored services. Users appreciate their promptness, efficiency, and cost-effectiveness, leading to substantial business growth and enhanced customer engagement.
Reviews mention Patient
The overall sentiment regarding LawyerLine™ is highly positive, particularly highlighting their patience and compassion. One client noted, "LawyerLine is a team of compassionate, patient people," emphasizing their ability to alleviate the stress of managing inquiries. Furthermore, the responsiveness of the team to feedback, with Jenna providing timely support, underscores their commitment to client satisfaction. Although there was initial miscommunication regarding scripts, it was resolved, reflecting the team's adaptability.-
Answering Services for Legal Services Company
5.0 Jul 2, 2021LawyerLine is a team of compassionate, patient people. I like that I can take this off my plate without having to hire an actual receptionist, which is a lot of work. Additionally, they charge on a per-minute basis rather than having a flat fee.
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5 of 6 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Receptionist Services for Law Firm
5.0 — LawyerLine™ provides receptionist services. They handle all incoming calls and redirect them to the proper internal teammate. They also do intake calls and gather specific information on behalf of Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
LawyerLine™ has received positive feedback regarding its cost-effectiveness and value for money. Clients have noted that the pricing fits their budgets and provides excellent service quality. One client emphasized the impressive value for money, stating LawyerLine is 'incredibly accommodating' and tailored their services effectively. Another client highlighted that LawyerLine's competitive pricing was a significant factor in their decision to switch from a more expensive provider. Overall, the sentiment is that LawyerLine delivers substantial value relative to its cost.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Oakland, CA
Services provided
24% Call Center Services60% Customer Service Outsourcing16% Sales OutsourcingSee all 2 projectsTelecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.
Industry Experience
Telecom, Inc. has garnered positive feedback in the Energy & Natural Resources and Manufacturing sectors. Clients from the Energy industry appreciated the company's proactive communication and client service, achieving expected sales outcomes. In Manufacturing, Telecom excelled in managing customer service operations, significantly enhancing customer experience and contributing to sales growth. Overall, their strengths lie in effective communication, quality training, and adaptability, making them a suitable partner for companies focused on customer service and sales enhancement.
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Energy & natural resources ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Telecom, Inc.'s competitive pricing and overall value for money. One client noted their decision was influenced by Telecom's willingness to offer flexible payment terms, while another emphasized their rates as favorable for high-quality service. The positive sentiment is reinforced by comments on Telecom's effective communication and the agents' ability to enhance customer experience, contributing to unexpected sales growth. Overall, clients appreciate the balance of cost and quality in Telecom's services.Was this helpful?
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UndisclosedUndisclosed10 - 49Lake Hallie, WI
Services provided
90% Call Center Services10% Customer Service OutsourcingSee all 10 projectsGold Cross Answering Service is a professional provider of Contact Center Services, specializing in 24/7 Inbound Call Center support and Customer Care Services. Reviewers commend their consistent and reliable performance, with a notable 100% satisfaction rate across different industries. Clients appreciate their effective communication and the ability to handle after-hours and emergency calls with minimal miscommunication, contributing significantly to improved customer service and operational efficiency.
Reviews mention Results-oriented
Clients express a strong sentiment towards Gold Cross Answering Service as results-oriented, highlighting their consistent and quality service. One client noted, "They produce a quality service day in and day out—they're consistent," and emphasized the minimal miscommunications and effective communication strategies employed. Overall, the feedback underscores their reliability in meeting clients' needs and delivering satisfactory outcomes.-
Call Services for Refrigeration & HVAC Service Provider
5.0 Mar 16, 2020They produce a quality service day in and day out—they’re consistent. That’s exactly what we were looking for. They offer the same level of service that we expect of ourselves.
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6 of 8 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Services for Refrigeration & HVAC Service Provider
5.0 — Gold Cross Answering Service provides dispatch call services for an HVAC and refrigeration company during out-of-office hours. They collect information from customers and communicate it to on-call Read moreWas this helpful?
Industry Experience
Gold Cross Answering Service has received positive feedback across several industries, including Utilities, Automotive, Environmental Services, Consumer Products, Nonprofit, and Real Estate. Clients commend their expertise in managing after-hours dispatching, effective communication, and reliability, which enhance customer service and operational efficiency. Their strengths lie in providing prompt responses and adapting to client needs, making them a suitable partner for companies seeking consistent and professional call handling, particularly in service-oriented sectors.
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Utilities Automotive Environmental Services Consumer Products Nonprofit Real estateWas this helpful?
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$1,000+Undisclosed50 - 249Riverbank, CA
Services provided
50% Call Center Services50% Sales OutsourcingSee all 4 projectsTeleContact Resource Services is a Contact Center Services provider specializing in outbound call center and telemarketing services. The reviews indicate strong customer satisfaction, with clients noting improvements in audience reach and sales efficiency. Over 75% of reviewers highlight their cost-effectiveness and positive impact on business operations, saving clients time and money while enhancing customer service and telephonic support.
Reviews mention Efficient
Clients consistently praise TeleContact Resource Services for their efficiency, highlighting notable fast response times and a significant increase in productivity. One client specifically noted that they have saved approximately $2,000 monthly and emphasized the company's strength in enhancing operational efficiency without identifying any areas for improvement. Overall, the sentiment surrounding efficiency is overwhelmingly positive, indicating that the service provider is well-regarded for their effective performance.-
Business Services Company Telemarketing
5.0 Aug 14, 2017They have increased our efficiency and productivity. I can't really think of any con's. Their efficiency.
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3 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Telemarketing & Lead Generation for Manufacturing Service
5.0 — Read moreWas this helpful?
Industry Experience
TeleContact Resource Services has demonstrated notable expertise across various industries, including Advertising & Marketing, Manufacturing, Telecommunications, and Business Services. Feedback highlights their strengths in providing efficient outbound services that enhance customer engagement and drive sales growth. Clients report significant time and cost savings, with overall sentiment indicating high satisfaction and effectiveness in promoting products and improving customer service. This provider is well-suited for businesses seeking to expand their outreach and optimize operational efficiency.
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Advertising & marketing Manufacturing Telecommunications Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that TeleContact Resource Services offers excellent value for money. One client noted a monthly savings of approximately $1,200 and highlighted that the service is a cost-effective way to reach a larger audience. Another client mentioned saving around $300 monthly, emphasizing the efficiency gained. Overall, clients appreciate the competitive pricing structure and the positive impact on their business operations, reinforcing the sentiment that the services provided are worth the investment.Was this helpful?
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UndisclosedUndisclosed250 - 999Tallahassee, FL
Services provided
90% Call Center Services10% Customer Service OutsourcingSee all 8 projectsPATLive is a Customer Support Services company specializing in 24/7 Inbound Call Center services, offering telephonic support and call handling for various businesses. The overarching theme across reviews is positive, with 100% of clients appreciating their professional and efficient service, which significantly reduces workload and enhances customer interaction. Customers value PATLive's reliability and the quality of their customer service, though some mention the cost as a factor to consider.
6 of 7 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 7 ReviewsCall Center Services PROJECT HIGHLIGHT
Phone Customer Assistance for Real Estate Investment Company
5.0 — PATLive provides phone customer assistance for a real estate investment company. The team provides phone agents that assist the client with customer service. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive PATLive as a valuable investment, with feedback highlighting their effectiveness in managing calls and enhancing business efficiency. For instance, one client noted spending around $2,000 over several years, emphasizing that despite being "expensive," the service solved critical operational challenges. Another client stated, "Working with PATLive is money well-spent," confirming that their support justifies the cost. Overall, while some clients mentioned the pricing as high, they consistently acknowledged the quality of service and the time saved as significant value.Was this helpful?
More responsive than most other service providers
Get in TouchPATLive is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Philadelphia, PA
Services provided
25% Call Center Services50% Accounting25% Back Office OutsourcingSee all 5 projectsOutsourcing Business Solutions specializes in accounting services, focusing on backend bookkeeping and reconciliation. According to client feedback, 100% of reviewers express satisfaction, highlighting their transparency, effective communication, and adherence to budgets. Their commitment to honesty and value for cost establishes them as a reliable partner for long-term engagements.
Reviews mention Innovative
The sentiment regarding innovation in Outsourcing Business Solutions is notably positive. Clients appreciate their willingness to tackle new challenges and adapt to evolving needs, as evidenced by one client's remark on their prompt response to unexpected Accounts Receivable tasks. Additionally, the ability to convert bank statements from PDF to Excel for seamless QuickBooks integration exemplifies their innovative approach. Overall, clients find their flexibility and proactive problem-solving capabilities impressive.-
Bookkeeping Services for CPA Firm
5.0 Jan 26, 2024One of the things that I really liked about them was that they were willing to do new things. When we overloaded, I asked them if they could work on some Accounts Receivable issues and they did it right away. Also, they would help me convert bank statements from PDF format to Excel so we could upload them into QuickBooks Online.
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1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Accounting Services for Law Firm
5.0 — A law firm has hired Outsourcing Business Solutions for backend accounting and reconciliation services. The client works with a small team of individuals from Outsourcing Business Solutions. Read moreWas this helpful?
Industry Experience
Outsourcing Business Solutions has garnered positive feedback across various industries, including Financial Services, IT Services, Legal, and Business Services. Clients praised their expertise in accounting and bookkeeping, highlighting their efficiency, effective communication, and timely delivery. In the Financial Services sector, they excelled in QuickBooks management, while in IT Services, they streamlined accounting processes. Overall, clients appreciate their structured approach and valuable insights, making them a strong partner for businesses seeking reliable outsourcing solutions.
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Financial services Other Industry Business services Legal IT ServicesWas this helpful?
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$5,000+$150 - $199 / hr10 - 49Walker, MI
Services provided
10% Call Center Services50% IT Managed Services20% Cybersecurity +2 services10% Cloud Consulting & SI10% IT Strategy ConsultingSee all 14 projectsReal IT Solutions, Inc is a customer service center specializing in Contact Center Services, including phone support and call handling. Reviews highlight their effectiveness, with a strong focus on network security and telephonic support. Approximately 100% of feedback is positive, praising their project management, responsiveness, and tailored solutions.
Reviews mention Communicative
Real IT Solutions, Inc. has received positive feedback regarding their communicative approach. Clients highlight their excellent project management and responsiveness, noting that they consistently meet deadlines and are proactive in addressing potential issues. One client emphasized the open communication, stating, 'Real IT Solutions provides an excellent service, and their communication is very open.' Overall, the sentiment reflects satisfaction with their attentive and thorough communication throughout the engagement.-
Managed IT Services for Industrial Components Distributor
5.0 Feb 24, 2023Real IT Solutions’ project management is excellent. They’ve never missed a deadline, and they’re often ahead of schedule. Moreover, they’re extremely responsive. Their team assigns a work ticket to every case we start with them, and we can do that either via email or a phone call. Real IT Solutions provides an excellent service, and their communication is very open.
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1 of 1 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
IT Services for Automotive Checking Fixtures Manufacturer
5.0 — Real IT Solutions, Inc provides managed IT services to an automotive checking fixtures manufacturer. Their tasks include securing the client's network, maintaining their systems, and preventing Read moreWas this helpful?
Industry Experience
Real IT Solutions, Inc has received positive feedback across various industries, including Medical, Manufacturing, Automotive, Education, and Consumer Products. Clients commend their responsiveness, expertise in IT management, and ability to enhance operational efficiency. The Medical and Manufacturing sectors particularly highlight the provider's focus on IT security and network management. Overall, sentiment is highly favorable, indicating strong alignment with clients' needs, making them an excellent choice for businesses in these sectors.
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Other Industry Medical Manufacturing Automotive Sports Consumer Products EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Real IT Solutions, Inc for their cost-effectiveness and value for money. One client noted the 'pricing fit our budget' and emphasized the 'good value for cost.' Another remarked on their transparency in quotes, stating they are 'usually very spot on,' which enhances trust. Overall, the sentiment is positive, with many clients expressing satisfaction with the quality of service relative to the investment, describing it as a significant improvement to their operations.Was this helpful?
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Best US Call Center Agencies
-
$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.8/40.019.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
37.1/40.018.2/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$5,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
37/40.017.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.2/40.015.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services70% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.3/40.016.6/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Ability to deliver
34.1/40.018.2/20 Reviews8.5/10 Clients & Experience7.5/10 Market PresenceService focus
30% Call Center Services70% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services25% Sales Outsourcing40% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.6/40.017.6/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
33.6/40.016.8/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services -
$5,000+Undisclosed250 - 999Austin, TX
Ability to deliver
33.4/40.018/20 Reviews7.1/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services40% Sales Outsourcing50% Other -
$1,000+$50 - $99 / hr50 - 249Farmington, CT
Ability to deliver
33.2/40.015.2/20 Reviews8.3/10 Clients & Experience9.7/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+Undisclosed250 - 999Nashville, TN
Ability to deliver
33.1/40.015/20 Reviews8.4/10 Clients & Experience9.7/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Ability to deliver
34.6/40.016.6/20 Reviews9.4/10 Clients & Experience8.7/10 Market PresenceService focus
10% Call Center Services40% Sales Outsourcing50% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
33.8/40.017/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
15% Call Center Services15% Sales Outsourcing70% Other -
$5,000+$100 - $149 / hr50 - 249Denver, CO
Ability to deliver
32.8/40.016.4/20 Reviews10/10 Clients & Experience6.4/10 Market PresenceService focus
90% Sales Outsourcing10% Other -
$5,000+$100 - $149 / hr10 - 49Dover, DE
Ability to deliver
32.8/40.018.2/20 Reviews10/10 Clients & Experience4.6/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$25,000+Undisclosed1,000 - 9,999Ogden, UT
Ability to deliver
32.7/40.016.2/20 Reviews9.7/10 Clients & Experience6.8/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$1,000+$100 - $149 / hr10 - 49Plano, TX
Ability to deliver
32.6/40.017.4/20 Reviews9.5/10 Clients & Experience5.8/10 Market PresenceService focus
60% Sales Outsourcing40% Other
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How to Build a Budget for Call Center Services [With Template]
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Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
U.S. Call Center FAQs
U.S. agencies align with domestic time zones, customer expectations, and regulatory requirements. If you operate in regulated sectors, U.S. providers are more likely to offer HIPAA-ready workflows, PCI DSS–compliant payment handling, and TCPA-aware dialing practices. By partnering with these dedicated firms, you’ll also unlock:
- Accent-neutral, English-first support with strong bilingual (English–Spanish) coverage
- Faster IT/security reviews and data residency within the U.S.
- Local QA and coaching across hubs like Dallas–Fort Worth, Phoenix, Tampa, and Atlanta
For brands competing on customer experience, a U.S.-based partner can lift CSAT, reduce handle time, and preserve brand equity across high-stakes touchpoints.
Pricing depends on variables like channel mix, specialization, and SLAs. On Clutch, most call center firms in America charge:
- Hourly per agent: $25 – $65+ for general inbound; $35 – $75+ for sales/technical roles
- Per-minute (inbound): $0.75 – $1.50+ with tiered volume discounts
- Monthly retainers: $5,000 – $25,000+ for dedicated teams
- Setup/onboarding: $1,000 – $10,000 for scripts, integrations, and training
In addition, costs usually rise with compliance, complex integrations, senior QA, and 24/7 coverage. Make sure to ask for transparent rate cards, pass-through platform fees, and a pilot to validate efficiency before scaling.
- Healthcare and insurance (HIPAA-ready scheduling, prior auth, claims)
- Financial services and fintech (KYC, collections within TCPA/FDCPA)
- E-commerce and retail (order management, returns, cross-sell)
- SaaS and technology (Tier 1/2 support, IT help desk, onboarding)
- Logistics and travel (dispatch, rebooking, customer updates)
- Education and public sector (admissions, learner support, citizen services)
Many U.S.-based call centers offer bilingual teams for national coverage and seasonal surge programs for retail and tax peaks.
Start by outlining your project’s specific goals and constraints. Then, go to Clutch to find trusted firms and evaluate them on:
- Compliance posture – TCPA, HIPAA, PCI DSS, SOC 2; data retention and call recording policies
- Vertical experience – Proven playbooks and QA rubrics for your industry
- Tech stack – Native integrations with your CRM, help desk, WFM, QA, analytics
- Staffing model – Dedicated vs. shared agents, supervisor ratios, training depth, attrition
- Reporting – Real-time dashboards, QA sampling cadence, coaching loops, BI exports
- Scalability – Surge support, disaster recovery, and multi-site redundancy
Remember to clarify SLAs early and align incentives (e.g., quality-weighted performance bonuses) to protect customer experience.
- Guaranteed CSAT or sales metrics without discovery or a pilot
- Vague reports, no access to dashboards, or limited call recordings
- Weak understanding of TCPA, HIPAA, PCI, or state privacy laws (e.g., CCPA)
- High agent churn, thin supervisor coverage, or generic training
- One-size-fits-all pricing with hidden fees for after-hours or bilingual support
- Overreliance on scripts, minimal QA calibration, or poor change management
- No clear disaster recovery plan or multi-site redundancy for continuity
Many firms will vie to catch your attention; make sure to keep a close eye out for these warning signs.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.