Top Call Center Companies & Services for Hospitality & Leisure Industries

Ratings Updated: April 20, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Flexible
The overall sentiment regarding flexibility in client feedback is overwhelmingly positive. Clients highlight Hugo's ability to adapt to changing needs and deliver on time, facilitating seamless communication and collaboration. For instance, one client noted, "Hugo's remarkable grasp of our company culture" and their "dedication to our specific requirements was evident in their personalized approach and flexible solutions." Another client emphasized their "flexibility and dependability," underscoring the company's commitment to meeting diverse client demands effectively.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Customer Support for IT Company

5.0 Aug 24, 2023

The Hugo team is pretty flexible so it’s not hard to connect. Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness. Every month we can adapt our plan. Multichannel Communication: Leveraging Slack, email, and monthly meetings, they ensure seamless collaboration and updates.
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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Lexington, KY

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (40) Canada (1) Georgia (1) New Zealand (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, Select VoiceCom has been praised for their exceptional organization and communication, with clients noting their responsiveness within 24 hours. A Chief People Officer highlighted their ability to source and hire talented individuals aligned with company values, emphasizing a personalized approach and openness to change. Overall sentiment reflects high satisfaction, with no significant areas for improvement mentioned by clients over the last six months.
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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Boomsourcing

5.0 1 review

$25,000+

< $25 / hr

50 - 249

Lehi, UT

Services provided

25% Call Center Services

25% Customer Service Outsourcing

20% Demand Generation Marketing +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

Boomsourcing is a company specializing in Contact Center Services, including both Inbound and Outbound Call Center operations and Telemarketing Services. Reviews highlight their effective lead generation and customer support services, resulting in a 120% improvement in lead qualification and an 85% increase in sales. Clients appreciate their engagement and alignment with company values, with 100% positive feedback regarding their performance and project management.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, feedback for Boomsourcing has been overwhelmingly positive. A CEO from a marketing agency noted a remarkable 100% increase in leads and an 85% growth in business after engaging their services. Clients praised their strong communication, ongoing engagement, and alignment with project goals. The professionalism and cultural fit of the team were highlighted as significant advantages, although some suggested that enhanced marketing practices could further benefit their collaborations.
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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation Services for Marketing Agency
5.0 — Boomsourcing provides lead generation services for a marketing agency. The team is focused on increasing and qualifying leads for the client. Read more
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Industry Experience

Boomsourcing has demonstrated significant expertise in the Advertising & Marketing industry, specifically in PR and brand building. Clients have reported a remarkable 120% improvement in lead generation and an 85% increase in sales, highlighting their strengths in effective lead qualification and robust project management. The overall sentiment is highly positive, indicating that Boomsourcing is a strong fit for companies seeking to enhance their marketing efforts and achieve substantial growth.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have praised Boomsourcing for its competitive pricing and overall value, noting that the company's costs fit their budgets well. One CEO highlighted the 'good value for cost' and emphasized the impressive results achieved, including an 85% business growth and a 120% improvement in lead generation. The positive sentiment reflects a strong alignment between the company's pricing and the quality of service provided.
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incite

4.9 4 reviews

$5,000+

$100 - $149 / hr

10 - 49

Kingston Upon Thames, England

Services provided

30% Sales Outsourcing

20% Digital Strategy

20% Marketing Strategy +3 services

10% Business Consulting

10% Content Marketing

10% Email Marketing

Incite is a marketing effectiveness consultancy specializing in lead generation and managing multi-channel outreach campaigns. Reviews indicate a high level of satisfaction, with 100% positive feedback praising their ability to understand client goals and deliver results beyond expectations. Noteworthy themes include their professional tenacity, ability to expand market reach, and maintaining excellent project management practices.

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Reviews mention Exceptional results
Clients have praised incite for delivering exceptional results, noting significant improvements in client acquisition and engagement. One client highlighted that incite transformed their conversations with prospects, enabling them to build relationships that were previously unattainable. They commended incite's professional tenacity and effective processes, which facilitated successful lead generation. The client reported a consistent influx of business since refining their approach with incite, emphasizing the company's impact on their growth and market reach.

Lead Generation & Consulting for Brand Language Agency

5.0 Feb 17, 2021

incite has had a huge impact on the types of people we’re having conversations with as well as the type of prospects we’re winning. We’re bringing business in that wasn’t on the table before; it’s fantastic. Our agency is building relationships with clients that we’ve never had the opportunity to build with before. The most important thing is billable work. We finally hit on a rich sea of prospective clients around November 2020 and it’s been constant since. It was a case of refining what we give incite as well as our teams working together to figure out what’s working and what isn’t. The first few months were relatively slow but we kept the faith and adjusted the approach a little bit. It’s paid dividends for us since then. incite has stuck with it. We’re now in a much better place where it’s working and continuing to progress from them.
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Industry Experience

Incite has garnered positive feedback across multiple industries, notably Consulting, Advertising & Marketing, and Design. Clients commend their expertise in lead generation, ability to drive business development, and effective outreach strategies. In the Consulting industry, they significantly expanded networks, while in Advertising & Marketing, they enhanced client acquisition and sales processes. Design agencies praised Incite for managing complex outreach, demonstrating a strong understanding of market positioning. Overall, Incite's strengths lie in their adaptability, collaborative approach, and impactful results tailored to each sector.
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Consulting Advertising & marketing Design

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive incite as providing strong value for money, with feedback highlighting significant returns on investment. One client noted a tripling of their international network, while another emphasized the positive impact on lead generation, stating, "Overall, their work has been very positive for our business." Despite investments reaching up to £500,000, clients feel that incite's services justify the costs, with one remarking on their confidence in a month-to-month engagement model, reflecting the agency’s commitment to delivering results.
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Featured

What are Featured Providers?

HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Hatboro, PA

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

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8 of 8 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read more
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Davao City, Philippines

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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SupportYourApp

4.8 81 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Wilmington, DE

Services provided

25% Call Center Services

35% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a premier provider of Contact Center Services, specializing in Customer Support Services, including Inbound and Outbound Call Center operations. The company is consistently praised for its high responsiveness, flexibility, and the ability to deliver 24/7 telephonic support. Across reviews, SupportYourApp receives positive feedback for its professionalism and commitment to efficient call handling, with no major areas for improvement noted by 100% of reviewers.

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Reviews mention Results-oriented
The reviews reflect a strong sentiment towards SupportYourApp's results-oriented approach. Clients noted significant improvements in customer satisfaction (CSAT) and retention rates, attributing these successes to the team's efficient handling of customer requests and personalized support. One client highlighted the quick response times and the ability to seamlessly integrate into their systems, ultimately reducing churn rates. Overall, the feedback emphasizes SupportYourApp's effectiveness in delivering measurable outcomes and adapting to client needs.

Customer Support Services for HealthTech Company

5.0 May 13, 2024

The SupportYourApp team is very professional. They are always delivering the promised results on time. Our communication is on-point. We enjoy collaborating with them very much.
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Industry Experience

SupportYourApp has demonstrated expertise across various industries, including Information Technology, Healthcare, and Financial Services, receiving positive feedback for their operational excellence and customer-centric approach. Clients highlighted their adaptability and proactive communication in managing customer support, particularly in fast-paced environments like eCommerce and SaaS. Overall sentiment is favorable, with many clients noting improved response times and customer satisfaction, making them a suitable partner for technology-driven and service-oriented businesses.
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Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive SupportYourApp as offering good value for money, with many highlighting their pricing as fitting within budget constraints. Positive feedback includes remarks on their responsiveness and ability to handle high volumes of support tickets efficiently. For instance, one client noted a significant reduction in response times and improved customer satisfaction after engaging SupportYourApp. However, there were also concerns regarding ownership and accountability in some cases, indicating a need for improvement in service consistency.
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United States (25) Ukraine (7) Israel (6) England (4) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Germany (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)

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Arise

4.7 3 reviews

$250,000+

$25 - $49 / hr

250 - 999

Miramar, FL

Services provided

19% Call Center Services

61% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Corporate Training & Coaching

Arise is a company specializing in Contact Center Services, particularly emphasizing outbound call handling and telephonic support. Reviewers consistently praise their reliability and customer service, with strengths in communication and generating new business. Approximately 100% of feedback highlights their positive impact, with no cons mentioned, and customers report significant time and cost savings.

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Reviews mention Reliable
Clients consistently highlight Arise's reliability as a key strength. One review specifically states, 'There are no cons, but they are very reliable,' emphasizing their dependable service. Additionally, another client described them as 'awesome and helpful,' indicating a strong trust in their ability to manage outbound calls effectively. Overall, the sentiment surrounding their reliability is overwhelmingly positive, showcasing their capability to meet client needs consistently.

Call Waiting Support for Telecommunications Service

4.5 Nov 2, 2017

There are no cons, but they are very reliable. Their reliability is their greatest strength.
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1 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Waiting Support for Telecommunications Service
4.5 — Read more
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Industry Experience

Arise demonstrates strong expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients commend their reliability, effective communication, and ability to produce significant cost savings. Feedback highlights their strengths in handling outbound calls and appointment setting, with substantial time and financial efficiencies reported. Overall, the positive sentiment underscores Arise's suitability for businesses seeking dependable support in customer engagement and sales across these sectors.
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Telecommunications Manufacturing Advertising & marketing

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Atlanta, Georgia (1) Chicago, Illinois (1) Pendleton, Oregon (1)

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Medical PA

4.5 1 review

Undisclosed

$25 - $49 / hr

10 - 49

Harlow, England

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

Medical PA is a Contact Center Services provider specializing in customer support services, particularly managing inbound call center operations for medical clinics. The feedback highlights that 100% of reviewers appreciate their professionalism and time-saving benefits. However, a minor issue noted by some patients is the call transfer process, which occasionally results in unanswered calls.

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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Podiatry Clinic
4.5 — A podiatry office hired Medical PA for call center services. They’ve been given a script to follow and they take all phone calls and set up appointments for the client. Read more
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Industry Experience

Medical PA demonstrates notable expertise in the healthcare industry, providing efficient call center services that significantly reduce administrative burdens for medical professionals. Feedback highlights their professionalism and responsiveness, leading to improved patient interactions. While praised for their efficiency, minor concerns about call handling consistency were noted. Overall, the sentiment is positive, making Medical PA a strong candidate for healthcare providers seeking to enhance patient management.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Medical PA as offering good value for money, with one podiatrist noting an investment of approximately $7,500, which significantly saved him time previously spent on calls. The professionalism of their service received positive feedback, with patients appreciating the responsiveness. However, there were minor concerns regarding call handling consistency. Overall, the sentiment is favorable, indicating that clients find the cost justified by the efficiency and quality of service provided.
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NICE Global

5.0 2 reviews

$1,000+

< $25 / hr

250 - 999

Montego Bay, Jamaica

Services provided

45% Call Center Services

30% Customer Service Outsourcing

15% Sales Outsourcing +1 service

10% Back Office Outsourcing

NICE Global is a Contact Center Services provider specializing in customer support, inbound call center, and telephonic support. The company receives overwhelmingly positive feedback for its proactive communication, flexibility, and alignment with client values, with 100% of reviews highlighting its drive for success and adaptability to client needs.

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Reviews mention Detail-oriented
Clients have consistently praised NICE Global for their detail-oriented approach, noting their 'attention to detail, quality, and compliance' as critical factors in the success of projects. One client highlighted the company's 'true partner-centric approach' that adeptly adapted to evolving needs, ensuring high standards were met. Overall sentiment reflects a strong appreciation for their meticulousness and commitment to delivering quality results.

Customer Service Support for Automated Consumer Support Co

5.0 Dec 8, 2023

A true partner centric approach that adapted to our company's evolving needs and requirements. Their attention to detail, quality, and compliance were critical to the success of our program.
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2 of 2 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & BPO Services for Transportation Company
5.0 — NICE Global provides call center and BPO services for a transportation company. The team aims to keep costs low without interrupting the client’s services. Read more
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Industry Experience

NICE Global has demonstrated expertise in the Transportation and Consumer Products & Services industries. Clients commend their flexibility, proactive communication, and ability to deliver high-quality customer service while managing costs effectively. The Transportation sector noted measurable improvements in customer satisfaction and service quality, while the Consumer Products segment highlighted increased customer lifetime value and actionable insights for product development. Overall, NICE Global is well-suited for projects requiring customer support and operational efficiency in these industries.
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Transportation Consumer products & services

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Average Project Cost Breakdown

$10,000,000 + (1)

What Clients Have Said
Clients consistently highlight NICE Global's competitive pricing and strong value for money. One client noted that they chose NICE Global due to 'good value for cost' and an alignment of company values. Another emphasized that NICE Global's pricing fit their budget while delivering effective solutions that improved customer metrics. Overall, feedback indicates satisfaction with the cost-effectiveness of their services, contributing positively to project outcomes.
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IQ BackOffice

5.0 2 reviews

$5,000+

Undisclosed

250 - 999

Services provided

10% Call Center Services

35% Accounting

35% Back Office Outsourcing +1 service

20% Customer Service Outsourcing

IQ BackOffice is a back-office service provider specializing in payment processing, cyber security, and legal crowdsourcing services. The company is highly regarded for its innovative technology, excellent customer service, and ability to significantly save clients time and money, with 100% positive feedback. Reviewers frequently mention their strengths in efficiency and safety, with no noted areas for improvement.

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Reviews mention Timely
The feedback regarding IQ BackOffice highlights their timely service delivery and efficiency. Clients noted that the company significantly saves them time, with one client reporting a monthly savings of 150 hours. Additionally, clients emphasized that the service is both fast and safe, contributing to a smooth operational process. Overall, the sentiment is highly positive, with no suggestions for improvement, indicating satisfaction with their timely responsiveness.

Cybersecurity and Legal Crowdsourcing for Healthcare Firm

5.0 Nov 2, 2017

The service provider's strengths include being very safe and fast. This indicates a commitment to timely delivery of services, ensuring that operations are both secure and efficient. This aspect of their service has been consistently maintained since the beginning of our engagement in Aug. 2005.
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Industry Experience

IQ BackOffice has demonstrated expertise in the healthcare and business services industries, providing innovative and efficient back-office solutions. Clients have praised their ability to enhance operational efficiency, save time, and reduce costs. Overall sentiment reflects strong satisfaction with their services, emphasizing their excellent customer support and the effectiveness of their technology. Potential clients in healthcare and business services can expect reliable, secure, and impactful support tailored to their operational needs.
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Business services Healthcare

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive IQ BackOffice as offering good value for money, highlighting significant cost savings and efficiency improvements. One client reported saving $2,200 monthly and 150 hours of staff time, while another noted a monthly saving of $5,000 with 20-30 hours saved. Their pricing structures vary, with some clients opting for annual packages and others for hourly billing. Overall, feedback indicates satisfaction with both cost-effectiveness and service quality.
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Callsite Solutions

5.0 1 review

$10,000+

< $25 / hr

10 - 49

San Salvador, El Salvador

Services provided

40% Call Center Services

35% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

10% Sales Outsourcing

Callsite Solutions is a company specializing in Contact Center Services, including Inbound and Outbound Call Center operations and Customer Support Services. Reviews highlight their effective project management and impressive connectivity, though some mention delays in scaling up resources. Overall, feedback is positive, with a focus on their ability to handle high call volumes and provide customized solutions.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Healthcare Institution
5.0 — A hospital had trouble keeping up with call requests for COVID-19 testing. Callsite Solutions provided outbound call services for sales and lead generation, connecting Avaya PBX directly to their Read more
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Industry Experience

Callsite Solutions has demonstrated expertise primarily in the healthcare industry, providing robust call center services that significantly improved call management for a hospital in El Salvador during the COVID-19 pandemic. Clients praised their ability to reduce call drop rates and offer tailored solutions, with a strong focus on connectivity and project management. However, some delays were noted in scaling agent numbers. Overall, healthcare clients express high satisfaction, indicating a solid fit for organizations seeking reliable communication solutions.
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Healthcare

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Callsite Solutions as offering good value for money, with one hospital manager noting a total investment of $70,000–$80,000 for effective call center services. The project's success was highlighted by a significant reduction in call drop rates and improved customer follow-up. However, some feedback indicated delays in scaling agent numbers, suggesting room for improvement in responsiveness. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service provided.
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Featured

What are Featured Providers?

Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Dnipro, Ukraine

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

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Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Zagreb, Croatia

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

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Reviews mention Receptive
Client feedback highlights Significo's strong receptiveness, noting their quick and consistent communication throughout the project. One client emphasized that the team was 'very receptive' and responded to needs in real time. Additionally, they appreciated that all deliverables were met on time, further showcasing the company's commitment to client satisfaction. Overall, the sentiment reflects a positive experience with Significo's responsiveness and alignment with client goals.

Call Center Services for Automotive Services Company

5.0 Jun 26, 2025

They were very receptive and consistent with their communication. If there are, they respond in real time and quick.
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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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Valoris Center

4.9 14 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

București, Romania

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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Reviews mention Well-organized projects
Clients have consistently praised Valoris Center for their well-organized project management. One client highlighted the effective communication and timely responses, noting that the service level exceeded 85% and customer satisfaction surpassed 90%. The presence of a dedicated Service Delivery Manager and team leader was also recognized as a significant advantage, ensuring smooth operations and quick adaptation to changes. Overall, feedback reflects a strong sentiment towards Valoris Center's organized approach and reliable partnership.

Customer Service for Financial Brand

5.0 Jan 27, 2022

We have formal monthly meetings as well as spontaneous calls whenever is necessary. We consider communication a strong point in our partnership. They always react fast and have a solid IT team, which for us is an advantage in an everchanging environment.
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Industry Experience

Valoris Center has demonstrated expertise across various industries, notably in financial services, retail, eCommerce, automotive, and business services. Clients commend their proactive customer service, flexible approach, and commitment to customer satisfaction. Positive sentiments highlight high performance metrics, such as SLA achievement and customer satisfaction scores. The provider's ability to enhance customer engagement and adapt to industry-specific needs positions them as a strong partner, particularly for organizations in finance, retail, and customer-centric sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and strong value for money. Feedback indicates that their pricing aligns well with project budgets, with one client noting 'pricing fit our budget' and another emphasizing 'good value for cost.' Overall sentiment reflects satisfaction with cost-effectiveness, alongside high service quality, suggesting that clients perceive Valoris Center as a reliable and economical partner for their customer support needs.
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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Dat Dat Solutions

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Golem, Albania

Services provided

50% Call Center Services

15% Back Office Outsourcing

15% Sales Outsourcing +2 services

10% AI Agents

10% Customer Service Outsourcing

Dat Dat Solutions is a telecommunications services company specializing in building and optimizing cloud-based communication infrastructures. Reviews highlight their exceptional project management, with a 99.98% network uptime achievement and a 70% reduction in IT support tickets, demonstrating their expertise. Customer satisfaction has increased, with 100% of reviews noting impressive technical knowledge and personalized service.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews highlight Dat Dat Solutions' exemplary project management and technical expertise, with a telecommunications client reporting a 99.98% network uptime and a 40% reduction in communication latency. The client praised their genuine commitment to understanding business needs and delivering tailored solutions, leading to a 35% increase in client satisfaction. Despite minor initial delays, the overall sentiment reflects a strong partnership, with the client considering it one of their best strategic decisions.
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Industry Experience

Dat Dat Solutions has demonstrated exceptional expertise in the telecommunications sector, as evidenced by their success in building scalable cloud-based infrastructures and enhancing communication systems. Clients noted a significant increase in network uptime, reliability, and client satisfaction, highlighting their proactive project management and in-depth industry knowledge. Overall sentiment in the telecommunications industry is highly positive, indicating that their capabilities would be an excellent match for organizations seeking to optimize their communication frameworks.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients commend Dat Dat Solutions for their exceptional value and cost-effectiveness. One CEO noted a $20,000 investment resulted in a 35% increase in client satisfaction and a 60% improvement in system reliability. The firm consistently delivers projects on time and within budget, with an exemplary project management approach. Their commitment to understanding client needs and providing tailored solutions has led to a high return on investment, making them a strategic partner worth the cost.
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AnswerHero

4.3 10 reviews

Undisclosed

Undisclosed

50 - 249

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

AnswerHero is an inbound call center specializing in customer support services and telephonic support. Their reviews highlight strong customer service and efficient call handling, with approximately 100% of respondents praising their service quality and noting significant time and cost savings. Some customers suggest improvement in pricing, but overall, AnswerHero is highly regarded for its excellent personal contact and community engagement.

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2 of 10 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Legal Services for Medium-sized Company
4.0 — Read more
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Average Project Cost Breakdown

Less than $10,000 (7) $10,000 to $49,000 (3)

What Clients Have Said
Clients have expressed satisfaction with AnswerHero's pricing, often citing lower costs as a key reason for their selection. One client noted a significant savings of $7,000 monthly, highlighting the company's ability to deliver value for money. While another client appreciated the efficient billing system, they suggested there is room for improvement in pricing. Overall, the sentiment is positive, with clients recognizing both the cost-effectiveness and quality of service provided.
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Zionsville, Indiana (1) Brooklyn, New York (1) New York City, New York (1) Cleveland, Ohio (1) Mansfield, Ohio (1) Baldwin Park, California (1) Gilbert, Arizona (1) Spokane, Washington (1) Sudbury, Massachusetts (1) Englishtown, New Jersey (1)

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Featured

What are Featured Providers?
A-SALES AB

4.9 64 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Ed, Sweden

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a specialized company offering outbound Contact Center Services with a focus on generating qualified sales leads through multi-channel campaigns. Their reviews reveal a consistent delivery of project objectives, with clients highlighting their precision in targeting, proactive project management, and effective communication. Approximately 90% of reviewers commend their ability to understand nuanced market needs and tailor outreach accordingly, contributing to a steady increase in business opportunities.

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Reviews mention Unique expertise
Clients express strong satisfaction with A-SALES AB's unique expertise, particularly highlighting their hands-on and strategic approach. One client noted, 'Their expertise helped us create awareness and interest in our offerings,' while another praised their 'speed and expertise in the marketing industry.' Overall, the sentiment is highly positive, with clients acknowledging the company's ability to deliver results effectively and efficiently, demonstrating a clear alignment with client needs and objectives.

Lead Gen & Appointment Setting for Video Solutions Company

5.0 Mar 29, 2024

A-Sales has surpassed our expectations, carving a unique space in our business landscape. Unlike other lead-gen firms, their take was fresh, motivated by results, not jargon. Their astuteness in understanding our niche and creating quality links with potential customers lived up to the hype, leading to a boost in our conversion stats.
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Email Marketing & CRM Consultation for Advertising & Marketing Agency

5.0 Mar 4, 2024

What impressed us most about A-SALES was their ability to deliver results quickly and in the shortest term. They deeply understand outbound sales and are experts in generating leads and booking appointments. They also have a highly skilled and responsive team that was always available to answer our questions and provide support.
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Outbound Marketing & CRM Consultation for Digital Mktg Firm

5.0 Oct 4, 2023

Their speed and expertise in the marketing industry are commendable.
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Email & Demand Generation Marketing for IT Services Company

5.0 Dec 11, 2024

Working A-Sales has been a game-changer. Their expertise helped us create awareness and interest in our offerings, driving meaningful engagement with prospects, that turned into clients. Their approach is both highly hands-on and deeply strategic. It's clear they genuinely had our best interests at heart.
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9 of 10 reviews are 5 stars

6 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 10 times in the past 6 months
Recent reviews for A-SALES AB indicate a generally positive sentiment, with clients praising their effective lead generation and project management. One client highlighted a 300% increase in appointment generation, while another noted consistent delivery of 14-18 qualified meetings per month. However, some feedback pointed to communication gaps and a need for smoother operational processes. Overall, A-SALES AB is recognized for its structured approach and ability to tailor outreach effectively, though there are areas for improvement in responsiveness.
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16 of 16 Call Center Services reviews are 5 stars

6 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (14)

What Clients Have Said
Clients consistently highlight A-Sales AB's strong value for money, noting that their pricing aligns well with project budgets. For instance, one client emphasized the 'good value for cost,' while another appreciated their 'high-quality leads' that resulted in significant ROI. Overall, the sentiment is positive, with many stating that the investment led to a steady flow of qualified meetings and successful outreach campaigns, reinforcing the perception of cost-effectiveness and satisfactory outcomes.
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Assistring LLC

5.0 16 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Shah Faisal Town, Pakistan

Services provided

40% Call Center Services

45% Customer Service Outsourcing

15% Back Office Outsourcing

Assistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.

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Reviews mention Collaborative
The sentiment regarding collaboration with Assistring LLC is overwhelmingly positive. Clients praised their proactive engagement in co-developing processes, noting the seamless integration and adaptability to dynamic needs. One client highlighted their ability to manage multichannel support effectively, while another emphasized the collaborative workspace that enhanced service quality. Feedback indicates that Assistring's flexibility and commitment to understanding client needs foster strong partnerships, though suggestions for more defined procedures were mentioned as potential improvements.

Call Center Services for Wholesale Retail Company

5.0 Oct 12, 2024

The Assistring LLC project management was very efficient. Their easy integration and unique communications have led to a workspace that is more collaborative and effective keeping client service at a high standard. We have been able to collaborate really well with Assistring LLC, and there is always a little room for improvement.
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Call Center Services for Consumer Electronics Retailer

5.0 Feb 20, 2026

Their flexibility and ability to co create and optimize processes make them a reliable strategic partner. Service delivery is strong. Their proactive collaboration in co developing processes helped streamline our operations.
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2 of 2 reviews are 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for Assistring LLC reflect a highly positive sentiment, with clients praising their efficiency and customer service excellence. Notably, Royal Nawaab commended their capability to reduce call drop rates from 40% to under 3%, while Media Markt highlighted their seamless handling of tens of thousands of inbound calls across multiple channels. Both clients emphasized Assistring's alignment with company values and effective communication, underscoring their reliability and strategic partnership potential.
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Average Project Cost Breakdown

$10,000 to $49,000 (12)

What Clients Have Said
Clients consistently commend Assistring LLC for delivering excellent value for money, with several noting that their pricing aligns well with budgetary constraints. For instance, a Director of Operations highlighted the company's 'good value for cost' and noted the improvement in customer satisfaction and efficiency. Another client remarked on achieving a significant increase in sales and customer loyalty due to Assistring's effective services. Overall, the sentiment is highly positive, emphasizing both affordability and quality.
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More responsive than most other service providers

Assistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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ThinkAlike Media

3.9 4 reviews

$1,000+

$50 - $99 / hr

2 - 9

Los Angeles, CA

Services provided

30% Email Marketing

25% Demand Generation Marketing

15% Marketing Strategy +2 services

15% Public Relations

15% Sales Outsourcing

ThinkAlike Media is a lead generation and outbound marketing agency known for its tailored approach and effective use of automation, consistently delivering results on time. With 100% of reviews highlighting their strong cultural fit and alignment with client values, they have successfully fostered partnerships and improved client conversions, impressing clients with their hands-on, boutique service quality.

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Reviews mention Experienced
The sentiment regarding ThinkAlike Media's experience is overwhelmingly positive. Clients appreciate the timely delivery of projects and the team's responsiveness to inquiries. One client noted the 'hands-on boutique quality' of their work and highlighted the alignment of company values. Additionally, measurable outcomes included successful lead generation for educational partnerships. Overall, clients expressed satisfaction with the team's expertise and collaborative approach, with no significant areas for improvement identified.

Lead Generation & Marketing for Animated Video Studio

5.0 Aug 19, 2024

I appreciated the hands-on boutique quality of the work and the staff's collective experience.
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Industry Experience

ThinkAlike Media has demonstrated expertise across the Medical, Motion Pictures & Film, and Advertising & Marketing industries. Clients commend their patient acquisition strategies in healthcare, effective lead generation for educational platforms, and streamlined B2B processes in marketing. Overall sentiment is highly positive, highlighting their cultural alignment, timely delivery, and a blend of automation with a personal touch, making them a strong fit for clients in these sectors.
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Medical Motion Pictures & Film Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently praise ThinkAlike Media for delivering strong value relative to their pricing. One client noted they chose the company specifically for its 'good value for cost,' while another highlighted that their pricing 'fit our budget.' Overall, feedback reflects satisfaction with the results achieved, indicating that the cost aligns well with the outcomes delivered, reinforcing a positive perception of the company's cost-effectiveness.
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Conectys

4.8 2 reviews

$250,000+

< $25 / hr

1,000 - 9,999

București, Romania

Services provided

20% Call Center Services

40% Content Moderation Services

40% Customer Service Outsourcing

Conectys is a Customer Support Services provider specializing in technical support across multiple languages. The reviews indicate a strong emphasis on proactive communication and consistent performance, with 100% of reviewers appreciating their multilingual capabilities. However, there is also a suggestion to improve their workflow tools due to occasional delays in new feature implementation.

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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for AI Computing Company
4.5 — An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line. Read more
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Industry Experience

Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.
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Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.
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Magellan Solutions Outsourcing Inc

4.5 12 reviews

$10,000+

< $25 / hr

250 - 999

Mandaluyong, Philippines

Services provided

20% Call Center Services

25% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

20% Sales Outsourcing

15% Finance & Accounting Outsourcing (FAO)

Magellan Solutions Outsourcing Inc is a Contact Center Services provider specializing in Customer Support Services, including Inbound and Outbound Call Center solutions. Reviewers consistently praise the company for its professionalism, efficiency, and ability to enhance customer satisfaction, with one feedback noting a 10% improvement in satisfaction rates. Approximately 80% of reviewers commend their customer service and call handling capabilities.

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Reviews mention Knowledgeable
Clients consistently highlight Magellan Solutions Outsourcing Inc's knowledgeable staff, noting their expertise and professionalism. One client specifically stated they are 'knowledgeable, top of the line, and courteous,' while another mentioned the 'little to no errors' in communication, reflecting a strong grasp of their services. Overall, the sentiment regarding the company's knowledge and capabilities is overwhelmingly positive, indicating a reliable choice for potential buyers.

Telemarketing for Healthcare Industry Firm

4.5 Aug 12, 2017

They are knowledgeable, top of the line, and courteous.
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Industry Experience

Magellan Solutions Outsourcing Inc demonstrates strong expertise in various industries, particularly Healthcare, Retail, Manufacturing, Media, and IT Services. Clients consistently praise their professionalism, efficiency, and ability to enhance customer service while saving time and resources. Feedback indicates significant positive impact in Healthcare and Retail sectors, with notable strengths in call handling and back-office support. Overall, the sentiment is highly favorable, making them a compelling choice for companies seeking reliable outsourcing solutions in these industries.
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Retail Healthcare Manufacturing Media Transportation IT Services Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2) Less than $10,000 (1)

What Clients Have Said
Overall feedback regarding Magellan Solutions Outsourcing Inc. indicates a strong positive sentiment towards their cost and value for money. Clients appreciate the savings in time and money, with one stating they save thousands monthly. Another noted they spend between $10,000 and $49,999 annually, emphasizing satisfaction with the pricing structure. Several reviews highlight that the services provided are worth the investment, with clients valuing the efficiency and professionalism that contribute to significant operational cost reductions.
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Jacksonville, Florida (1) Atlanta, Georgia (1) Joliet, Illinois (1) Detroit, Michigan (1) Columbus, Ohio (1) San Jose, California (1) Abington, Massachusetts (1) Chelsea, Massachusetts (1) Centreville, Virginia (1) Herndon, Virginia (1) Perryton, Texas (1) Owego, New York (1)

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Dialnest PTE LTD

5.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

20% Sales Outsourcing

Dialnest PTE LTD is a proficient provider of Contact Center Services, specializing in both Inbound and Outbound Call Handling. Overall, they receive high praise for their efficient operations and timely delivery, with 100% positive feedback emphasizing their impressive employee efficiency and comprehensive customer support services.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Software Development Company
5.0 — Dialnest PTE LTD provided call center services for a software development company. The team managed inbound and outbound calls, provided tier-1 technical support, and delivered performance reports. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Dialnest PTE LTD for their competitive pricing and strong value for money. One client highlighted their selection due to 'good value for cost' and another noted that their 'pricing fit our budget.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable outcomes such as improved sales and customer satisfaction.
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India (1) Singapore (1)

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310 Creative Inc.

3.5 3 reviews

$5,000+

$50 - $99 / hr

2 - 9

Santa Monica, CA

Services provided

20% Sales Outsourcing

10% Digital Strategy

10% Marketing Strategy +6 services

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

10% UX/UI Design

10% Web Design

10% Web Development

310 Creative Inc. is a marketing agency specializing in HubSpot implementation, SEO, and lead generation. They have received mixed feedback, with 67% of reviews highlighting positive experiences, such as seamless workflow and impressive customer service. However, 33% noted issues with project management and communication, indicating room for improvement in these areas.

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Reviews mention Great project management
Clients consistently commend 310 Creative Inc. for their exceptional project management capabilities. One client highlighted the seamless migration to HubSpot, attributing the success to the thorough planning and implementation by the team, specifically praising the effective workflow and direct communication with the project manager. Overall, feedback reflects a strong sentiment of satisfaction, with no areas for improvement noted, emphasizing the company's commitment to delivering a great client experience.

HubSpot Migration for Marketing Agency

5.0 Jun 29, 2019

The workflow was excellent.
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Industry Experience

310 Creative Inc. has demonstrated proficiency across software, advertising and marketing, and information technology sectors. Clients in the software industry noted challenges in project management and communication, highlighting a need for clearer processes. In contrast, feedback from advertising and marketing clients emphasized seamless collaboration and excellent customer service, while information technology clients praised the company's ability to enhance market visibility and lead generation. Overall, 310 Creative Inc. is recommended primarily for advertising and marketing projects.
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Select Industry to see insights

Software Advertising & marketing Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients have expressed mixed sentiments regarding the overall cost and value for money of 310 Creative Inc. While one client appreciated their pricing as fitting within budget and highlighted effective outcomes such as increased traffic and successful HubSpot migration, another client found the partnership lacking, citing unclear processes and unresponsiveness after the contract was signed. Overall, while some clients commend their affordability and customer service, others indicate dissatisfaction with the value delivered relative to expectations.
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NETGAINS

5.0 11 reviews

$5,000+

$50 - $99 / hr

50 - 249

Chandigarh, India

Services provided

10% Call Center Services

20% E-Commerce Development

10% Content Marketing +6 services

10% Mobile App Development

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

NETGAINS is a versatile web development and software solutions company, highly commended for its expertise in website development, software development, and SEO services. The firm consistently receives positive feedback, with approximately 100% of reviews praising their timeliness, technical proficiency, and effective communication. Clients frequently highlight the company's ability to meet project deadlines, deliver high-quality results, and maintain excellent client relationships, demonstrating a strong commitment to customer satisfaction.

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Reviews mention Timely
Overall, client feedback on NETGAINS highlights a strong emphasis on timeliness. For instance, one client noted they were 'always on time and quick' in addressing needs, while another remarked on their ability to finish projects ahead of tight schedules. Clients consistently praised the team's responsiveness and effective communication, emphasizing that deadlines were met without compromising quality. This sentiment is reinforced by multiple reviews stating that NETGAINS delivers on promises, contributing to a positive client experience.

Custom Web & Software Dev for Software Development Agency

5.0 Oct 5, 2023

Always on time and quick response to our needs. The leadership and the skills of the team. Ability to listen, understand and put into play what we need. They deliver results.
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Web, Software & Mobile App Development for Digital Agency

5.0 Jan 9, 2023

We collaborated via zoom, video creation and mavenlink (some email). Very organized. We're impressed with their timeliness and technical know-how.
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E-Commerce Dev & Programming for SEO Marketing Company

5.0 Dec 26, 2022

NETGAINS has been highly responsive. So far, though, I’ve never had an issue with their workflow or timely deliveries. Sunny’s responsiveness has been impressive, and we’ve had a great relationship.
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Content Migration for Education Company

5.0 Dec 21, 2022

They finished ahead of an already tight schedule and the results were every bit what we expected. They got the job done on time and on budget according to the specs we required!
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Web Dev Review for Cosmetic & Hair Care Startup

5.0 Dec 20, 2022

Workflow was timely and efficient. Problems and changes that need solutions are resolved quickly and thoroughly. The NETGAINS team was able earn my trust through various calls and explain thoroughly what they intended to do and when they intended to do it.
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Industry Experience

NETGAINS has received positive feedback across multiple industries, including Software, Hospitality & Leisure, Advertising & Marketing, Education, and Beauty & Cosmetics. Clients praised their software development, web design, and project management skills. The company is noted for its responsiveness, ability to meet tight deadlines, and technical expertise, leading to significant improvements in client website performance and user engagement. Overall, they are particularly well-suited for businesses seeking technology-driven solutions and marketing support.
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Software Hospitality & leisure Advertising & marketing Education Beauty & Cosmetics

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Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (2) $50,000 to $199,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Overall, clients express high satisfaction with NETGAINS' pricing and value for money. They are noted for being affordable and consistently delivering projects on time and within budget. One client emphasized that NETGAINS' pricing is fair for small businesses, stating they were 'cost prohibitive' in comparison to other firms. Another highlighted their ability to handle complex tasks efficiently, leading to significant increases in traffic and sales. Clients appreciate the high-quality outcomes relative to their investment.
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More responsive than most other service providers

NETGAINS is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Xplore-Tech

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

30% Call Center Services

25% Back Office Outsourcing

25% Transcription +2 services

10% Customer Service Outsourcing

10% Sales Outsourcing

Xplore-Tech is a prominent company specializing in Contact Center Services, particularly excelling in Inbound Call Center and Customer Support Services. Reviews highlight their swift responsiveness and exceptional service delivery. With a track record of saving clients approximately $50,000 monthly, they are praised for their reliable customer care services, with no notable areas for improvement mentioned. 100% of the reviews reflect positive feedback on their capabilities.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Order Processing for Technology Company
5.0 — Read more
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Industry Experience

Xplore-Tech has demonstrated expertise in the IT Services industry, providing exceptional technology and customer service solutions. Clients report significant cost savings and prompt responsiveness, highlighting the company's strengths in handling high volumes of inbound calls. The overall sentiment is highly positive, emphasizing Xplore-Tech's reliability and ability to meet urgent client needs. This makes them a suitable partner for organizations within IT Services seeking effective inbound service solutions.
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IT Services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised Xplore-Tech for its cost-effectiveness and value for money. One client noted a substantial monthly savings of approximately $50,000, attributing this to the company's efficient service and quick response times. The annual billing structure is also well-received, aligning with client needs. Overall, feedback indicates that Xplore-Tech delivers strong service capabilities at competitive pricing, making them a favorable choice for clients seeking cost-efficient solutions.
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Task Virtual

4.9 54 reviews

$1,000+

< $25 / hr

50 - 249

Kolkata, India

Services provided

10% Call Center Services

20% Back Office Outsourcing

20% Search Engine Optimization +5 services

10% Content Marketing

10% Graphic Design

10% Social Media Marketing

10% Web Design

10% Web Development

Task Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.

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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Task Virtual has received positive feedback for their comprehensive SEO services, which led to a significant increase in organic traffic and improved search rankings for clients like PESTUK. Clients praised their project management, timeliness, and responsiveness, noting a proactive approach to strategy tailored to specific business needs. While minor improvements in initial technical explanations were suggested, overall sentiment reflects high satisfaction with the results and effective communication throughout the engagement.
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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Event Staffing Company
5.0 — Task Virtual provides call center services for an event staffing company. The team has integrated call tracking software and now manages inbound and outbound calls while producing weekly performance Read more
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Industry Experience

Task Virtual has demonstrated significant expertise across multiple industries, including Financial Services, Education, Information Technology, Advertising & Marketing, Arts, and Consumer Products. Clients highlighted their strengths in SEO strategy, operational efficiency, proactive communication, and tailored solutions. Overall sentiment is highly positive, with firms noting increased traffic, customer satisfaction, and streamlined operations. Potential clients in these sectors can trust Task Virtual for their specialized knowledge and impactful results.
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Arts, entertainment & music Education Information technology Advertising & marketing Beauty & Cosmetics IT Services Business services Healthcare Legal Financial services Consumer products & services

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United States (7) Canada (3) Australia (1) Germany (1) England (1)

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Athena BPO

3.0 1 review

$1,000+

< $25 / hr

1,000 - 9,999

Mumbai, India

Services provided

50% Call Center Services

25% Back Office Outsourcing

15% Sales Outsourcing +1 service

10% Customer Service Outsourcing

Athena BPO specializes in Contact Center Services, offering efficient Customer Support Services and Call Handling. The reviews highlight their competitive rates and ability to enhance operational efficiency, saving clients significant time and costs. While feedback is generally positive, with no specified percentage, some suggest improvements in communication with merchants.

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Industry Experience

Athena BPO has demonstrated expertise primarily in the healthcare industry, providing back office services such as billing and claims management. Clients report enhanced efficiency and significant cost savings, highlighting competitive pricing as a key strength. Overall sentiment within the healthcare sector is positive, with feedback emphasizing timely service delivery. However, there is room for improvement in client communication. Potential clients in healthcare seeking reliable and cost-effective back office solutions may find Athena BPO to be a suitable partner.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients of Athena BPO express positive sentiments regarding the company's competitive pricing and overall value for money. One review highlighted that the services save hundreds in operational costs and allow for increased client engagement. Additionally, the client noted satisfaction with the billing efficiency, emphasizing that they spend less than $1,000 annually, reflecting a favorable cost-to-value ratio. However, there is a suggestion for improved communication with clients to enhance the overall experience.
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SWITCH360

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

15% Call Center Services

35% Customer Service Outsourcing

15% Back Office Outsourcing +3 services

15% Data Annotation Services

10% Content Moderation Services

10% Transcription

SWITCH360 is a customer service center specializing in Contact Center Services, particularly in Customer Support Services and Call Handling. The company received 100% positive feedback, with clients praising their experienced team, budget-friendly pricing, and ability to increase customer satisfaction ratings. Their timely project delivery and effective communication were also highlighted as impressive attributes.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for UVC Bottle Retailer
5.0 — SWITCH 360 provides call center services for a UVC bottle retailer. Their tasks include handling customer queries and refund requests through Zendesk and order management processes on Shopify. Read more
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Industry Experience

SWITCH360 has demonstrated expertise primarily in the eCommerce industry, particularly with client projects involving customer queries, refund management, and order processing. Feedback highlights their effective communication, timely delivery, and strong alignment with client values, resulting in increased customer satisfaction and resolution of backlogs. Overall sentiment is positive, indicating that SWITCH360 is a suitable partner for eCommerce businesses seeking reliable and affordable support.
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eCommerce

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Average Project Cost Breakdown

What Clients Have Said
Clients have praised SWITCH360 for their budget-friendly pricing and overall value, noting that their services align well with company goals. One client highlighted the company's 'good value for cost' and described them as 'the best and affordable' option available. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their solutions, contributing to increased customer satisfaction and timely project delivery.
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Outsource-X (Pty) Ltd

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Cape Town, South Africa

Services provided

35% Customer Service Outsourcing

35% Sales Outsourcing

20% Back Office Outsourcing +1 service

10% Recruitment Process Outsourcing

Outsource-X (Pty) Ltd is a customer service consulting firm specializing in recruitment, training, and performance management. The reviews are overwhelmingly positive, highlighting their commitment to continuous improvement, exceptional communication, and proactive problem-solving. Notably, 100% of reviewers praised their timely delivery and skilled professionals.

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Industry Experience

Outsource-X (Pty) Ltd has demonstrated strong expertise in the Consumer Products industry, particularly in enhancing customer service operations. Client feedback highlights their commitment to continuous improvement, proactive problem-solving, and effective communication. They successfully boosted customer satisfaction and operational efficiency, earning positive sentiment for their skilled workforce and timely project delivery. This indicates a solid fit for companies seeking to optimize customer service and operational processes in the tech sector.
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Consumer Products

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have noted that Outsource-X (Pty) Ltd offers competitive pricing that aligns well with their budgets, contributing to positive overall sentiment regarding value for money. One client highlighted the company's pricing as a key reason for selection, emphasizing a strong cultural fit alongside affordability. Additionally, the consistent delivery of services on time and the commitment to continuous improvement further reinforce the perception of good value provided by the firm.
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Grupo Noa International

4.0 1 review

Undisclosed

Undisclosed

50 - 249

Services provided

20% Call Center Services

40% Customer Service Outsourcing

15% Language Interpretation +2 services

15% Sales Outsourcing

10% Back Office Outsourcing

Grupo Noa International is a provider of Contact Center Services, specializing in inbound call handling and customer support. Reviews highlight their cost efficiency, responsiveness, and effective collaboration. Clients appreciate their personalized service, with 100% positive feedback on their flexibility and transparency. However, some mention the need for more independent decision-making within the team.

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0 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Inbound Customer Support for Wifi Technology Company
4.0 — Grupo Noa International recruited and trained call center resources who provided Wi-Fi user-support on a daily basis. Currently, they’re coordinating to establish a consistent team of call Read more
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Industry Experience

Grupo Noa International has demonstrated significant expertise in the telecommunications industry, particularly in providing remote user support for service desk operations. Clients appreciate their transparency, professionalism, and ability to adapt to specific challenges, leading to a positive overall sentiment. Their strengths include effective training, quality assurance, and a personalized approach, making them a suitable partner for organizations seeking cost-efficient customer support solutions. Potential clients in telecommunications may find them especially beneficial for managing fluctuating support needs.
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Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have generally found Grupo Noa International to offer competitive pricing and good value for money, particularly when compared to other agencies. One client noted they selected Grupo Noa after finding most competitors exceeded their budget, and they have been satisfied with the €4,000 monthly investment for account management. Overall, feedback highlights the company's commitment to transparency and quality service, although some concerns regarding individual agent performance were mentioned.
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MainSource 365 Tech LLC

4.9 4 reviews

$5,000+

$100 - $149 / hr

10 - 49

Pasig, Philippines

Services provided

20% Call Center Services

40% IT Managed Services

20% Back Office Outsourcing +2 services

10% Search Engine Optimization

10% Web Design

MainSource 365 Tech LLC is a comprehensive IT services provider offering managed services, cybersecurity solutions, digital marketing, and web development. The company has received overwhelmingly positive feedback, with clients praising their knowledgeable, responsive, and caring team. Notable outcomes include increased revenue and improved operational efficiency, with approximately 100% of reviewers highlighting their reliability and ability to deliver fast, effective solutions.

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Reviews mention Accessible
Clients consistently praised MainSource 365 Tech LLC for their accessibility and responsiveness. One client highlighted the team's availability through various communication channels, stating, "Always available via phone call, sms, email, and social profiles," which fostered smooth interactions. Another client noted the staff's patience and knowledge, emphasizing their commitment to providing clear updates without overwhelming the client. Overall, the sentiment reflects strong appreciation for the company's accessible and supportive approach.

Managed IT Services for Feline Adoption Center

5.0 Feb 17, 2021

Always available via phone call, sms, email, and social profiles. The best part is the fun, smooth, fast communication!
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Managed IT Services & Marketing for Home Liquidation Firm

5.0 Jul 30, 2020

They’ve been awesome. They’re knowledgeable, responsive, and available.
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Industry Experience

MainSource 365 Tech LLC has demonstrated strong expertise across various industries, including Nonprofit, Consumer Products, Real Estate, and Construction. They excel in managed IT services, digital marketing, and tech support, receiving positive feedback for their responsiveness, innovative solutions, and impactful results. In the Nonprofit sector, they significantly increased donations; in Consumer Products, they achieved over 500% sales growth; and in Real Estate, they provided comprehensive support for startups. Overall, their strengths in technology management and marketing make them a versatile choice for diverse projects.
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Nonprofit Consumer Products Real estate Construction

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise MainSource 365 Tech LLC for their competitive pricing and the substantial value they deliver. For instance, one client noted their $10,000 investment yielded a 500% increase in sales within weeks, highlighting the impressive return on investment. Another client emphasized the affordability and comprehensive nature of their services, describing them as 'knowledgeable' and 'efficient.' Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of service provided.
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United States (3) Canada (1)

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SuperStaff

4.8 9 reviews

$10,000+

< $25 / hr

250 - 999

Makati, Philippines

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +5 services

15% Finance & Accounting Outsourcing (FAO)

10% Supply Chain Management

5% Content Moderation Services

5% Data Annotation Services

5% Procurement Support

SuperStaff is a professional company specializing in Contact Center Services, including Inbound Call Center and Customer Support Services. The feedback highlights their efficiency, with 100% of reviewers noting their prompt response to customer inquiries and appreciation for their experienced agents. The company is commended for aligning its values with clients and delivering valuable services.

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0 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Movie Content Creation Company
4.5 — SuperStaff provides call center services for a movie content creation company. The team handles issues received from calls, WhatsApp, and emails. Read more
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Industry Experience

SuperStaff has demonstrated expertise across the Arts, Entertainment & Music, Logistics & Supply Chain, and Information Technology sectors. Clients praised their professionalism, responsiveness, and ability to enhance operational efficiency, particularly in logistics with improved dispatch performance and customer service. In the Arts sector, feedback highlighted their commitment to customer satisfaction and technical problem resolution. Overall, sentiment is positive, suggesting they are a strong fit for clients seeking reliable support in these industries.
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Logistics & Supply Chain Arts, entertainment & music

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients generally express satisfaction with SuperStaff's pricing and value for money. For instance, the Operations Manager of CJ 4DPLEX highlighted the 'good value for cost' as a reason for selecting SuperStaff, while the Director of Dispatch at Dropoff, Inc. noted that SuperStaff's pricing fit their budget without compromising quality. Overall, sentiment towards SuperStaff's cost-effectiveness is positive, with multiple reviews emphasizing their alignment with client budgets and the quality of service provided.
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Fusion Global Services

4.0 1 review

$1,000+

< $25 / hr

50 - 249

6th Of October, Egypt

Services provided

25% Call Center Services

30% Customer Service Outsourcing

25% Back Office Outsourcing +2 services

10% Business Consulting

10% Sales Outsourcing

Fusion Global Services is a Contact Center Services provider offering outsourced call center support, including Inbound and Outbound Call Center and Customer Care Services. The company is praised for its flexibility, high-quality telephonic support, and partnership mindset, with 100% of reviewers highlighting their adaptability and client-focused approach. Opportunities for improvement include enhancing report clarity.

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0 of 1 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Service Outsourcing for Shipping & Delivery Company
4.0 — A shipping and delivery company hired Fusion Global Services for their call center services. They serve as an outsourced extension of the company, and they provide delivery and order support. Read more
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Industry Experience

Fusion Global Services has received positive feedback primarily from the IT Services industry, particularly in logistics and shipping. Clients appreciate their flexibility, partnership approach, and commitment to quality in outsourced call center services. Their adeptness in adapting to client needs and providing comprehensive support has been noted as a significant strength. Overall sentiment is favorable, indicating that they are well-suited for businesses seeking reliable and responsive outsourcing solutions within the IT and logistics sectors.
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IT Services

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More responsive than most other service providers

Fusion Global Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Fyxer Industries Ltd

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Пожаревац, Serbia

Services provided

50% Customer Service Outsourcing

20% Back Office Outsourcing

20% Sales Outsourcing +1 service

10% Social Media Marketing

Fyxer Industries Ltd is a service-oriented company specializing in customer support, back-office processing, digital marketing, and after-sales support. With approximately 100% positive feedback, clients praise their exceptional project management, timely delivery, and responsiveness. Approximately 50% of reviews highlight their ability to customize services and integrate operations effectively, emphasizing their commitment to client satisfaction and innovative approaches.

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Industry Experience

Fyxer Industries Ltd has demonstrated expertise in the consumer products & services and software industries. Clients in consumer services praised their comprehensive support, customer satisfaction enhancements, and effective digital marketing strategies. In the software sector, feedback highlighted their strong customer service and proactive recruitment efforts. Overall, feedback indicates a high level of client satisfaction due to their personalized service, efficient operations, and commitment to client success across both industries.
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Software Consumer products & services

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Fyxer Industries Ltd's excellent value for money, with one executive noting that their pricing 'fit our budget' while providing 'good value for cost.' Another client emphasized the company's ability to deliver comprehensive support that exceeded expectations. The overall sentiment reflects satisfaction with the cost-effectiveness of services, as well as a commitment to client needs and quality outcomes, reinforcing their reputation as a reliable partner.
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Canada (1) Serbia (1)

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Datawrkz

4.8 2 reviews

$5,000+

Undisclosed

50 - 249

Bengaluru, India

Services provided

10% Advertising

10% Business Consulting

10% Conversion Optimization +7 services

10% Digital Strategy

10% Media Planning & Buying

10% Mobile & App Marketing

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

Datawrkz is a marketing agency specializing in audience engagement and app promotion. They are praised for their creative strategies and understanding of niche markets, with 100% of reviewers highlighting increased engagement and improved cost per install. Some feedback suggests that the onboarding process could be more efficient, though their thorough understanding of client needs is highly valued.

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Industry Experience

Datawrkz has demonstrated expertise primarily in the publishing industry, receiving positive feedback for their innovative engagement strategies and strong communication. Clients appreciate their ability to reach niche audiences effectively and enhance app engagement. Overall sentiment is favorable, highlighting strengths in creative problem-solving and personalized service, making Datawrkz a suitable choice for businesses in publishing seeking to improve audience interaction and retention.
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Publishing

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients generally express satisfaction with Datawrkz's pricing and the value received for their investment. One reviewer noted that Datawrkz offered 'good ideas regarding engagement' and provided ample resources, indicating a strong return on investment. Another client highlighted the company's understanding of niche markets and effective strategies, which contributed to increased engagement and improved cost-per-install metrics. Overall, the sentiment reflects a positive perception of the company's cost-effectiveness and value for money.
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Growthonics

4.6 24 reviews

$1,000+

Undisclosed

250 - 999

Services provided

50% Email Marketing

10% Business Consulting

10% Conversion Optimization +3 services

10% Digital Strategy

10% Other Digital Marketing

10% Sales Outsourcing

Growthonics is a company specializing in lead generation and customer support services, including telephonic support and outbound call center solutions. Feedback from clients shows mixed results; 50% of reviewers highlight their efficiency in generating leads and managing communication, while others report shortcomings in targeting the right organizations. Consistent communication and responsiveness are frequently noted strengths.

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Reviews mention Establish clear expectations
Clients have noted that Growthonics excels in establishing clear expectations throughout their engagement. One client highlighted the effective communication and straightforward processes, allowing for ongoing discussions to refine strategies. However, there was a minor concern regarding the relevance of data provided, which Growthonics swiftly addressed. Overall, the sentiment is positive, emphasizing Growthonics' commitment to client success and adaptability in meeting expectations.

Email Marketing for a Business Consulting Company

5.0 Jan 24, 2022

Their project management is fantastic. All of the processes that we go through are straightforward, and we’re able to freely discuss and tweak ideas for increasing our conversions. Growthonics has an internal dashboard where they keep track of emails sent out, leads generated, and leads converted.
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2 of 4 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation & Database Building for Financial Company
5.0 — A financial company engaged with Growthonics for lead generation and database building. The team diligently created and executed emails and LinkedIn messages within the desired sector to increase Read more
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Industry Experience

Growthonics has demonstrated expertise in various industries, including Retail, Software, Media, Hospitality, IT Services, Financial Services, Chemicals, and Marketing. Feedback indicates strengths in lead generation and customer service, with clients appreciating their proactive communication and ability to adapt to specific requirements. Overall sentiment varies; while many clients report positive lead generation outcomes, some express concerns about data quality and content precision. Retail and IT Services look particularly favorable for potential collaborations.
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Retail Software Media Hospitality & leisure IT Services Financial services Advertising & marketing Chemicals & Biotechnology Other Industry Consulting Human Resources

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England (10) United States (4) Netherlands (1) New Zealand (1) Spain (1)

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CALLCARE

0.5 1 review

$1,000+

< $25 / hr

250 - 999

London, England

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing

CALLCARE is a UK-based contact center specializing in inbound call handling and customer care services, specifically for out-of-hours support. While their onboarding process is praised, consistent feedback highlights poor communication, with 100% of the reviewers noting significant delays in project updates and script modifications. Additionally, 100% reported dissatisfaction with staff training and pronunciation issues, indicating a need for improvement in employee preparation and client engagement.

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Industry Experience

CALLCARE has received feedback primarily from the software industry, where they were tasked with providing out-of-hours support. Reviewers noted their effective onboarding process and reasonable pricing. However, overall sentiment indicates dissatisfaction due to poor post-implementation support, slow communication, and inadequate staff training, leading to a lack of engagement and fulfillment of contractual obligations. Potential clients in the software sector may consider CALLCARE's strengths in initial setup but should be cautious regarding ongoing service reliability.
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Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have noted that CALLCARE offers a reasonable pricing structure, making it an attractive option for services. However, feedback indicates that the overall value is diminished by poor post-implementation support and communication issues. One client reported dissatisfaction with being billed despite abandoning the project due to unmet commitments. Overall, while the initial onboarding process was praised, the lack of responsiveness and ineffective staff training have led to concerns regarding the true value for money.
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AppointmentSetter

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

48% Call Center Services

32% Sales Outsourcing

20% Back Office Outsourcing

AppointmentSetter is a telemarketing and outbound call center service provider, specializing in helping businesses prospect new clients. Their engagement is marked by responsiveness and industry knowledge, leading to 50 new client communications for one reviewer. Overall, feedback is positive, with no reported areas for improvement except for challenges due to COVID-19.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Voice Services for Life Insurance & Living Benefits Company
5.0 — AppointmentSetter provides phone prospecting services for an insurance company. Their work is ongoing with creating new business opportunities. Read more
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Industry Experience

AppointmentSetter has garnered positive feedback primarily within the financial services industry. Clients commend their expertise in prospecting and client engagement, highlighting responsive communication and knowledge of industry specifics. The firm demonstrates a strong ability to generate new client opportunities, particularly during challenges like COVID-19. Overall sentiment indicates a solid reputation for delivering tailored solutions and maintaining effective ongoing partnerships, making them a suitable choice for businesses in financial services seeking growth.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with AppointmentSetter's cost-effectiveness, noting that they spent less than $10,000 while receiving valuable services tailored to their needs. Feedback highlights the company's responsiveness and ability to customize solutions, which enhances perceived value. One client remarked on the impressive results, including 50 new client communications, indicating a strong return on investment. Overall, clients feel they receive significant value for their expenditure, with no reported areas for improvement regarding cost.
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LiveSalesman

4.9 7 reviews

$10,000+

< $25 / hr

250 - 999

Las Vegas, NV

Services provided

19% Call Center Services

68% Customer Service Outsourcing

13% Back Office Outsourcing

LiveSalesman is a company specializing in Customer Support and Call Handling Services. They have been noted for their quick learning and responsiveness, with a strong focus on handling phone inquiries and managing scheduling tasks. While some inconsistency among representatives was mentioned, issues were generally resolved promptly. Overall, LiveSalesman effectively supports businesses needing inbound call center services.

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0 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for IT Company
5.0 — LiveSalesman provides customer service outsourcing services to an IT company. The team offers 24/7 customer assistance, handles technical queries, coordinates sales calls, and promotes the client's Read more
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Industry Experience

LiveSalesman has demonstrated expertise in the Wellness & Fitness industry, particularly through their work with holistic wellness centers. Clients have praised their responsiveness and ability to efficiently manage scheduling and inquiries, allowing businesses to focus on core services. Overall sentiment indicates a positive impact, with feedback highlighting strengths in adaptability and communication, although variability in representative performance was noted. This positions LiveSalesman as a strong candidate for similar wellness-focused projects.
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Wellness & Fitness

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive LiveSalesman as providing good value for money, particularly highlighting their responsiveness and ability to quickly adapt to specific needs. One client noted that by outsourcing scheduling tasks, they could enhance focus on core services. However, there were mentions of variability in employee performance, suggesting that while the overall cost is justified, consistency in service quality could be improved.
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Bhimian

5.0 6 reviews

Undisclosed

Undisclosed

2 - 9

Sydney, Australia

Services provided

30% Business Consulting

15% Advertising

15% Branding +5 services

10% Marketing Strategy

10% Sales Outsourcing

10% Web Design

5% AI Development

5% Search Engine Optimization

Bhimian is a consulting and advisory firm that specializes in business monetization and marketing strategies. With 100% positive feedback, clients praise their personal engagement, prompt communication, and commitment to delivering value. Bhimian effectively supports business growth, impressing clients with tailored consultations and timely execution of deliverables.

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Reviews mention Communicative
Clients have consistently praised Bhimian for their exceptional communication skills. One client noted the consultant's willingness to accommodate urgent meetings, even pulling over on the road to ensure timely communication. Feedback highlights the efficiency and professionalism in scheduling and meeting organization, with all deliverables being executed promptly. Overall, the sentiment surrounding Bhimian’s communicative approach is overwhelmingly positive, reflecting a strong commitment to client satisfaction.

Advertising & Business Consultation for Education Company

5.0 Mar 2, 2023

Everything is prompt and organized, meeting scheduling was efficient and very professional. The communication, each time I wanted a unscheduled meeting urgently my consultant would always make the time and space to have an impromptu meeting. I distinctly remember my consultant pulling over on the road and doing a meeting in his car because of the urgency of my meeting. I have a lot of respect for their dedication and commitment to their customers.
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Industry Experience

Bhimian has demonstrated strong expertise in the Social Networking and Education industries. Clients in event management noted effective monetization strategies and impressive engagement, leading to increased member counts. In the education sector, their tailored marketing consultation significantly scaled private tutoring services, resulting in organic customer growth. Overall, feedback highlights Bhimian's strong commitment to client needs and timely project delivery, making them a suitable partner for businesses in event management and educational services.
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Social Networking Education

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight Bhimian's exceptional value for money, with one stating they chose the company for its 'good value for cost.' Feedback also indicates that clients were impressed by the prompt and organized project management, noting that deliverables were executed within a reasonable timespan. Notably, one client remarked that Bhimian could have charged more for their services, further underscoring the perceived value provided relative to cost.
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HT Visions

5.0 3 reviews

$1,000+

Undisclosed

50 - 249

Services provided

10% Call Center Services

10% Custom Software Development

10% E-Commerce Development +15 services

10% Mobile App Development

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

2% Application Management & Support

2% Cloud Consulting & SI

2% Content Marketing

2% Conversion Optimization

2% Email Marketing

2% IT Managed Services

2% IT Strategy Consulting

2% Video Production

2% Wearable App Development

2% Web Design

HT Visions is a web development company specializing in creating custom platforms, CRM systems, and professional websites to enhance user engagement and operational efficiency. Across reviews, 100% of clients praised their responsiveness and ability to tailor solutions effectively. However, 33% mentioned room for improvement in post-launch support and user training.

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Industry Experience

HT Visions has demonstrated strong expertise in the Arts, Entertainment & Music and Financial Services industries. Clients in the music sector praised their ability to enhance user experiences through thoughtful UX/UI design, leading to greater engagement. In financial services, their custom web development resulted in significant increases in website traffic and client satisfaction. Overall sentiment is highly positive, with clients noting HT Visions' technical proficiency, responsiveness, and creativity as key strengths, making them a solid choice for projects in these fields.
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Arts, entertainment & music Financial services

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients have highlighted HT Visions' competitive pricing and strong value for money, with one reviewer noting that their pricing fit the budget and offered good value for the cost. Another client emphasized the impressive outcomes achieved, including increased engagement and improved client satisfaction, which further justified the investment. Overall, the sentiment reflects satisfaction with the balance between cost and the quality of services provided, though suggestions for additional post-launch support were noted.
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Concert 8 Solutions Inc.

3.5 3 reviews

Undisclosed

Undisclosed

50 - 249

Makati, Philippines

Services provided

10% Call Center Services

65% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

10% Sales Outsourcing

Concert 8 Solutions Inc. is a customer service center specializing in Contact Center Services, including inbound and outbound call handling, customer support, and telephonic support. Reviews are mixed, with 67% positively commending their professionalism, responsiveness, and effective communication, while 33% highlight ethical concerns regarding financial practices, specifically around refunding deposits.

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Reviews mention Accessible
Clients have consistently praised Concert 8 Solutions Inc. for their accessibility and responsiveness. One client noted that the team was 'friendly and always easy to reach' for questions and support. Additionally, the account manager maintained regular contact to ensure standards were met. While overall satisfaction was high, a minor suggestion for improvement was made regarding the speed of the onboarding process. Overall, the sentiment regarding accessibility is very positive.

Live Chat Support for Newspaper Company

5.0 Jun 1, 2021

Their team is friendly and always easy to reach if we have any questions, suggestions, or concerns. They were also happy to help us install the live chat software for us as we didn't have any at the time.
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2 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Helpdesk Services for AI Company
5.0 — Concert8 provided their client with 24/7 helpdesk services for an AI company. This included extensive training on the client's product and escalating tickets to in-house Read more
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Industry Experience

Concert 8 Solutions Inc. has received positive feedback particularly in the IT Services and Media industries. Clients from IT Services praise their helpdesk support and professionalism, though some issues regarding financial practices were noted. In the Media sector, they excelled in providing live chat support, resulting in increased sales inquiries. Overall, they are regarded as responsive and dedicated, making them a suitable choice for clients in IT and Media seeking reliable outsourced services.
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IT Services Other Industry Media

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Average Project Cost Breakdown

Less than $10,000 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Concert 8 Solutions Inc. as offering good value for money, with comments highlighting their competitive pricing and professional service. One client noted their 'good value for cost' and another appreciated their responsiveness and professionalism. However, a serious concern was raised regarding unethical practices related to deposit refunds, which negatively impacted the overall sentiment. Overall, while some clients were satisfied with the service quality, issues regarding financial integrity were significant.
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Global Ranking Solution LLC

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

20% Advertising

20% Branding

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Global Ranking Solution LLC is a marketing and SEO agency that provided comprehensive services to an employment law firm in Southern California. The client praised their commitment, organization, and hands-on approach, noting impressive outcomes like SEO updates and content creation. Feedback was overwhelmingly positive, with 100% of reviewers appreciating their alignment with company values and effective project management.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised Global Ranking Solution LLC for their effective SEO and marketing services, noting significant improvements in website usability and content development. A client from CDV Law Firm highlighted their organized project management and proactive communication, emphasizing the company's commitment and hands-on approach. Overall, feedback reflects high satisfaction with their responsiveness and alignment with client values, with no major areas for improvement identified.
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Industry Experience

Global Ranking Solution LLC has received positive feedback primarily from the Legal industry, particularly in providing SEO and marketing services for law firms. Clients noted their strengths in project management, attentive communication, and a commitment to client needs. The measurable outcomes included enhanced website usability and content development. Overall, the sentiment within the Legal sector is highly favorable, indicating that the provider is well-suited for similar projects in this field.
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Average Project Cost Breakdown

What Clients Have Said
Clients have noted that Global Ranking Solution LLC offers competitive pricing that aligns well with their budget, providing good value for the cost. One client specifically highlighted the company's pricing as a deciding factor for their selection, emphasizing a great cultural fit and alignment in values. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services rendered, contributing positively to the client's marketing objectives.
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AMBI

5.0 1 review

$10,000+

$150 - $199 / hr

10 - 49

Cincinnati, OH

Services provided

15% Branding

15% Web Development

10% Content Writing Services +6 services

10% Email Marketing

10% Graphic Design

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Web Design

AMBI is a strategic consultancy firm known for its exceptional trade organization strategies. They consistently deliver outstanding results, as evidenced by their 100% positive feedback. Reviewers frequently commend their energetic team and seamless project management, with no areas for improvement noted.

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Industry Experience

AMBI has demonstrated expertise in the Other Industry, particularly in floor and textile care. Feedback highlights their strengths in trade organization strategy, effective communication, and project management. Clients praised their alignment with company values and high energy levels, contributing to successful outcomes such as lead conversions. Overall sentiment from this industry indicates strong satisfaction and a positive impact, suggesting AMBI is well-suited for projects requiring strategic development and exceptional teamwork.
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Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed strong satisfaction with AMBI's cost and value for money, noting that the team consistently exceeds project expectations. One reviewer highlighted their outstanding project management and ability to deliver on time without compromising quality. The alignment of AMBI's values with those of the client was also a key factor in the decision to engage their services, reinforcing the perception of good value in relation to the investment made.
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Maxamy

5.0 3 reviews

$1,000+

$200 - $300 / hr

2 - 9

Dallas, TX

Services provided

10% Branding

10% Content Marketing

10% Conversion Optimization +7 services

10% Digital Strategy

10% Graphic Design

10% Marketing Strategy

10% Public Relations

10% Sales Outsourcing

10% Video Marketing

10% Web Design

Maxamy is a marketing consultancy known for its expertise in public relations, SEO, and lead generation. With a perfect 100% satisfaction rate among clients, the company is praised for its professionalism, timely delivery, and personalized project management. Reviewers frequently highlight Maxamy's ability to seamlessly integrate with existing teams, offering innovative solutions and comprehensive support.

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Reviews mention Unique expertise
Clients have highlighted Maxamy's unique expertise and professionalism, noting their ability to deliver impactful results while maintaining a personable approach. One client remarked on their impressive knowledge and readiness to assist, contributing to significant improvements in visibility and marketing effectiveness. Overall sentiment reflects high satisfaction, with no identified areas for improvement, indicating that Maxamy is well-regarded for their specialized skills in executing successful PR strategies.

PR & Marketing Services for Conversational Platform

5.0 Apr 11, 2023

Most impressive is the level of expertise and professionalism while at the same time being very personable. They are always ready to help and provide excellent input.
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Industry Experience

Maxamy has demonstrated expertise primarily in the Automotive and Other industries, providing impactful marketing strategies and solutions. In the Automotive sector, they excel in lead acquisition and SEO performance, noted for their organized project management and resourcefulness. Feedback indicates strong communication and a collaborative approach, enhancing client relationships. In the Other industry, they have successfully raised brand visibility through effective PR strategies and website enhancements. Overall, clients commend Maxamy for their professionalism, attention to detail, and commitment to delivering measurable results.
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Other Industry Automotive

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Average Project Cost Breakdown

What Clients Have Said
Clients have praised Maxamy for providing good value for their cost, noting that they are mindful of budgets while delivering effective results. For instance, one client highlighted Maxamy's ability to optimize their advertising budget and return on investment. Another client appreciated their transparent analytics and the overall cost-effectiveness of their services. Overall, the sentiment reflects satisfaction with both the pricing and the value received, reinforcing Maxamy's reputation as a reliable partner in achieving marketing goals.
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Infomate

4.5 1 review

Undisclosed

Undisclosed

250 - 999

Colombo, Sri Lanka

Services provided

40% Back Office Outsourcing

25% Accounting

25% Finance & Accounting Outsourcing (FAO) +1 service

10% Sales Outsourcing

Infomate is a company specializing in accounting and data entry services. They are highly rated for their quality and timely delivery, with 100% of reviewers highlighting their strong process orientation and proactive approach. However, there is a suggestion for improvement in communication skills. The company is also noted for its strong culture of integrity and commitment to empowering women and minorities.

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Industry Experience

Infomate has demonstrated expertise in the Software industry, particularly within IoT, providing services like data entry and bookkeeping. Clients commend their process-oriented approach, quality of output, and strong integrity, noting timely delivery and proactive issue resolution. Overall sentiment is positive, with an emphasis on their commitment to empowering women and minorities. Potential clients in the Software industry may find Infomate a suitable fit for data management projects.
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Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients commend Infomate for their excellent value relative to cost, highlighting their high-quality data handling and timely delivery. One CEO noted that Infomate was selected due to their good value for cost and alignment with company values. Overall, feedback reflects a positive sentiment regarding cost-effectiveness, although some clients suggest improvements in communication.
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Dynamic Business Outsourcing Solutions

4.0 1 review

$5,000+

Undisclosed

50 - 249

Quezon City, Philippines

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

20% IT Staff Augmentation

20% Staffing

Dynamic Business Outsourcing Solutions is a business process outsourcing company providing administrative support and staffing solutions. Feedback indicates a positive experience, with 100% of the reviewers highlighting effective staff support and training. However, there is a suggestion for improvement in aligning reporting with client-specific key result areas.

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Industry Experience

Dynamic Business Outsourcing Solutions has received positive feedback particularly from the financial services industry, where they provided effective administrative support and back-office processing for an insurance brokerage. Clients commend their cost-effective solutions, strong training support, and efficient communication. Overall sentiment in this sector highlights DBOS's expertise in enhancing operational efficiency, making them a suitable partner for businesses seeking administrative outsourcing in finance.
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Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Dynamic Business Outsourcing Solutions' cost-effective services, highlighting their ability to provide comprehensive administrative support within budget. One client noted the recommendation from another company, emphasizing DBOS's value in enhancing operational efficiency. However, there are suggestions for improvement in their reporting practices to better align with client expectations. Overall, the sentiment reflects a positive perception of the company's pricing relative to the quality of services provided.
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Major Visibility

5.0 1 review

$1,000+

$100 - $149 / hr

2 - 9

Swindon, England

Services provided

10% Advertising

10% Content Marketing

10% Conversion Optimization +7 services

10% Email Marketing

10% Graphic Design

10% Marketing Strategy

10% Sales Outsourcing

10% Social Media Marketing

10% Web Design

10% Web Development

Major Visibility is a digital marketing agency specializing in website creation, maintenance, and social media advertising. They consistently deliver high-quality results and maintain excellent communication, with 100% of reviewers highlighting their professionalism and timely project management. Clients appreciate their ability to transform initial inquiries into successful projects efficiently.

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Industry Experience

Major Visibility has demonstrated strong expertise in the engineering sector, specifically within refrigeration and air conditioning services. Clients commend their professionalism, timely communication, and high-quality deliverables, including website design and advertising materials. The overall sentiment is highly positive, highlighting their ability to manage projects effectively and provide tailored solutions. Potential clients in the engineering industry can expect a dedicated partner capable of enhancing their online presence and marketing efforts.
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Engineering

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding Major Visibility's cost-effectiveness, highlighting that their pricing aligns well with budgets while delivering good value. One client noted that the company provided 'good value for cost' and consistently managed projects within agreed timescales. The overall feedback underscores a strong appreciation for the quality of service received relative to the investment, with no significant complaints regarding pricing or perceived value.
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INNOSOLS

5.0 1 review

$1,000+

$25 - $49 / hr

2 - 9

Services provided

10% Call Center Services

20% Custom Software Development

10% BI & Big Data Consulting & SI +6 services

10% Business Consulting

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% Mobile App Development

10% Social Media Marketing

10% Web Development

INNOSOLS is a software development company specializing in ERP solutions. Based on the review, they exhibit strong project management skills and deliver projects on time and within budget. The reviewer emphasized their responsiveness and high skill level, with no areas for improvement mentioned. Positive feedback was unanimous, highlighting INNOSOLS as a reliable and effective partner.

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Industry Experience

INNOSOLS has demonstrated expertise primarily in the Advertising & Marketing industry, where they successfully developed an ERP solution for a marketing agency. Clients commend their ability to integrate disjointed processes, enhance project management, and provide responsive support. The overall sentiment reflects a strong satisfaction with their skills, timely delivery, and effective communication, making them a suitable partner for businesses seeking improved operational efficiency in similar sectors.
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Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients commend INNOSOLS for delivering high-quality services within budget, emphasizing their value for money. One client noted that they were chosen for their ability to meet deadlines and provide a reliable ERP solution, highlighting the project's efficient management and skilled team. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services provided, with no reported issues regarding pricing or value.
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Redial BPO Call Center

Not yet reviewed

$50,000+

Undisclosed

1,000 - 9,999

San Diego, CA

Services provided

45% Call Center Services

45% Customer Service Outsourcing

5% Back Office Outsourcing +1 service

5% Sales Outsourcing

Redial BPO Call Center is an answering service established in 2017. The agency offers Call Center Services and Customer Service Outsourcing.
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More responsive than most other service providers

Redial BPO Call Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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onebox

4.0 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

75% Call Center Services

25% Transcription

Onebox is a company specializing in Customer Support Services, providing inbound call handling, answering, and transcription services. The overall feedback highlights their technical proficiency in routing calls and integrating with CRM systems, while 100% of reviewers appreciate the cost-effectiveness and ease of deployment. Their service is deemed efficient, saving clients significant time and resources.

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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Transcription & Answering Services for IT Firm
4.0 — Read more
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Industry Experience

The provider has demonstrated expertise in the Information Technology sector, particularly in delivering inbound call and transcription services. Clients appreciate their cost-effective solutions, noting significant time savings and effective communication. Their strengths lie in ease of use and service deployment, leading to a positive overall sentiment. For potential clients in the IT industry seeking responsive customer support solutions, this provider appears to be a strong fit.
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Information technology

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive the company's pricing as favorable, noting a flat billing structure that provides substantial savings compared to hiring in-house personnel. One client highlighted that their annual expenditure is under $1,000, emphasizing the value derived from the service, which saves them the equivalent cost of a full-time employee. Overall, the sentiment reflects satisfaction with the cost-effectiveness and efficiency of the services provided.
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EXL Service

3.8 4 reviews

$1,000+

< $25 / hr

10,000+

New York, NY

Services provided

35% Call Center Services

50% Back Office Outsourcing

15% Customer Service Outsourcing

EXL Service is a company specializing in back office and Customer Support Services, providing solutions such as billing, accounting, and consultation. The reviews indicate that they effectively reduce staffing needs and streamline operations, with 75% of clients highlighting time and cost savings as a key strength. Overall, clients report improved efficiency and client service with minimal areas for improvement.

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Reviews mention Timely
Overall, the sentiment regarding EXL Service's timeliness is positive. Clients noted that the company consistently meets and exceeds strict operational guidelines, resulting in a 30% increase in output for one client. Additionally, they successfully eliminated delays during peak periods, such as tax time. However, one reviewer mentioned that there is room for improvement in their turnaround time. Overall, clients appreciate the efficiency and time-saving benefits provided by EXL Service.

Medical Billing Services for Real Estate Firm

4.0 Aug 12, 2017

In January, which is tax time, we usually fall behind. Since contracting with them, we have eliminated this problem.
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0 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Payment Processing for Education Organization
4.5 — Read more
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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive EXL Service as providing significant value for their investment, with many reporting substantial savings in both time and money. For instance, one client noted a saving of 120 hours per week, translating to considerable financial benefits. However, some feedback indicates concerns regarding costs, with one client suggesting that pricing could be improved. Overall, the sentiment reflects a strong appreciation for the efficiency and effectiveness of their services.
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Dodge City, Kansas (1) Erie, Pennsylvania (1) Charles Town, West Virginia (1)

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Worldwide Call Centers

4.5 2 reviews

$1,000+

< $25 / hr

2 - 9

Services provided

30% Call Center Services

25% Transcription

20% Back Office Outsourcing +2 services

15% Customer Service Outsourcing

10% Sales Outsourcing

Worldwide Call Centers is a company specializing in Contact Center Services, including Inbound Call Center and Customer Care Services. Reviews highlight their reliability, responsiveness, and effective communication, with 100% of reviewers praising these strengths. Clients report high satisfaction, with no suggested improvements, and significant monthly savings attributed to their services.

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Reviews mention Reliable
Clients consistently praise Worldwide Call Centers for their reliability. One client highlighted their need for a dependable service provider, noting that the team is 'very responsive' and capable of assisting 'at all times of day.' Another emphasized their reliability as a key strength, stating there was 'nothing to improve.' Overall, the sentiment reflects a strong trust in the company's ability to deliver consistent and dependable services.

Inbound Appointment Scheduling for Hospitality Company

4.5 Nov 2, 2017

They are very reliable. They can always help us at all times of day.
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0 of 2 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Inbound Appointment Scheduling for Hospitality Company
4.5 — Read more
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Industry Experience

Worldwide Call Centers has proven expertise in the Hospitality & Leisure and Financial Services industries, receiving positive feedback for their reliability and strong performance. Clients noted significant cost savings and improved communication, particularly in managing inbound calls and scheduling. Overall sentiment across both industries is highly favorable, indicating that organizations seeking dependable call center solutions would find a good match with this provider.
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Hospitality & leisure Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Clients have consistently noted that Worldwide Call Centers offers excellent value for money, with one client reporting savings of approximately $50,000 per month due to their services. Another client mentioned saving about $2,000 monthly, highlighting the company's reliability and strong performance. Both clients appreciated the monthly billing structure, which allows for predictable costs, and expressed high satisfaction with the communication and responsiveness of the team.
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VereQuest

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

55% Call Center Services

45% IT Strategy Consulting

Phone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting.
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The Telemarketing Company

Not yet reviewed

$10,000+

$50 - $99 / hr

50 - 249

Brighton, England

Services provided

40% Call Center Services

40% Sales Outsourcing

20% Customer Service Outsourcing

Answering service company The Telemarketing Company is based in Brighton, England. The team focuses on Call Center Services and Sales Outsourcing.
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Sophi Outsourcing

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Dumaguete, Philippines

Services provided

60% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing +3 services

2% Finance & Accounting Outsourcing (FAO)

2% Social Media Marketing

1% Transcription

Sophi Outsourcing is a call center. The team focuses on Call Center Services and Back Office Outsourcing and is based in Dumaguete, Philippines and Cebu City, Philippines.
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Outsource Accelerator

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Taguig, Philippines

Services provided

60% Call Center Services

30% Customer Service Outsourcing

10% Business Consulting

Outsource Accelerator, a telephone answering service, was founded in 2016. They provides Call Center Services and Customer Service Outsourcing.
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Cush Digital

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Services provided

15% Content Marketing

15% Email Marketing

15% Search Engine Optimization +5 services

15% Social Media Marketing

10% CRM Consulting and SI

10% Mobile App Development

10% Sales Outsourcing

10% Web Development

Founded in 2017, Cush Digital, a small social media marketing agency, is headquartered in Aswan, Egypt. Their services include Social Media Marketing and Content Marketing.
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Synchura Solutions

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Customer Service Outsourcing and call center service Synchura Solutions is based in karachi, Pakistan. Founded in 2025, the team focuses on Customer Service Outsourcing and Call Center Services.
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