MainSource 365 Tech LLC

BACKGROUND

Please describe your company and your position there.

Our VISION is to be the premier no-kill feline rescue and adoption center, as well as a resource to facilitate spay/neuter services in our local area, so that feline overpopulation and homelessness are eliminated. Our MISSION is to compassionately shelter, spay/neuter and offer for adoption all cats and kittens rescued by us or surrendered to us.

We continually promote educational events via community outreach to increase awareness of our spay and neuter programs in order to eliminate overpopulation through feline sterilization. I run digital operation along with my mother Maris founder of Domino's Cat Rescue League Inc.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Main Source 365 Tech LLC?

Our non-profit 501(c)(3) DOMINO'S CAT RESCUE LEAGUE INC aka DominosHouse.org hired Main Source 365 Tech aka mainsource365.com for several critical projects like managed IT services, remote tech support, recovery, asset management, cyber-security, data backup, training, consulting.

After building a relationship with the such a caring team, we made the choice to delegate our most important projects such as website re-design, digital marketing, local SEO, PPC, Adwords, review management, content strategy development and much more. We signed up for 1-year contract.

What were your goals for this project?

Our goals at DominosHouse.org for this project aligned perfectly with MainSource365.com team truly do care and proactively work to get know us and our business. To be honest none of our team has any technical experience as our in-house tech guy left the year prior. We started with them hoping to find a company who would guide us and show us exactly what we needed and ensure it was executed to completion.

A company with patients but also delivered fast solutions executed on-time. With all the services and solutions Main Source 365 Tech provides our goal went from saving money and finding technical help. To development of our website, SEO, content and so much more. We have already started seeing returns on investment in the form of financial donations, seeing income from increased new and current donor support most important goal completed so far.

SOLUTION

How did you select Main Source 365 Tech LLC?

We selected Main Source 365 Tech Family/Team via a quick form submission initially using HomeAdvisor/AngiesList, after reading the many positive recommendation reviews online and several calls back and forth with the company team members who showed how much they care we found CLUTCH.COM Business Reviews and with the detailed feedback review info from other businesses that hired MainSource365.com we felt comfortable we selected the company that aligned best with DominosHouse.org.

Describe the project in detail.

Domino's Cat Rescue League Inc's non-profit 1-year contract project in complete detail.

1. Managed Service Provider + I.T Solutions
2. Remote Tech Asset Management
3. Cyber-Security + Data Protection
4. System Account Recovery + Cloud Backup
5. Website Design Development
6. Search Engine Optimization
7. Tech Support 1-on-1 Guidance
8. Digital Marketing + Social Media Marketing
9. Review Management + Link Building
10. Content Strategy Development
11. And Much More!

What was the team composition?

White-glove MSP management team main contacts Brady & Ameer. The tech support and monthly security team Kris & Kelly are my contacts at Main Source 365 Tech.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We saw $5--$10k in new and current donations in the first quarter of 2021, so in 3-4 months we see the return rates. The numbers shows we are well on our way to even greater goals. We saving money and time while growing at the same time. Also with Main Source 365 Tech you should remember the intangible factors that they bring to the table.

Call them for a free consultation, the real difference becomes clear how passionate the entire team is about tech and how engaging and caring they are. We highly recommend mainsource365.com

How effective was the workflow between your team and theirs?

Always available via phone call, sms, email, and social profiles. The best part is the fun, smooth, fast communication!

What did you find most impressive about this company?

Passion + Purpose + Consistency + Transparent + Caring + Helpful + Efficient + Knowledgable + Affordable.

BACKGROUND

Please describe your company and your position there.

CEO & Founder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Main Source 365 Tech LLC, and what were your goals?

The Best B2B Managed Service Provider: Main Source 365 Tech Real talk. Ameer, Brady, and the Main Source 365 Tech LLC Team is truly a legit B2B managed service provider.

SOLUTION

How did you select Main Source 365 Tech LLC and what were the deciding factors?

I spoke with several MSP Business Development groups and companies. I hired few friends and recommendations. After connecting with Ameer again who I have known for +10 years, he gave me advice and direction with NO BS, the cost was more than I paid others but the entire team clearly knew the market and deal.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They developed my online Ecommerce delivery business technology solutions, order processing automation, and scaled online marketing. I also delegated most of my work while I decreased the cost.

How many people from the vendor's team worked with you, and what were their positions?

Ameer, Brady & the rest of the Main Source 365 Tech Team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They increased sales and revenue by over 500% in only 30 or 40 days, and all of this was during the peak of the covid-19 lockdown! I'm thankful for all the help. Best $10,000 dollar investment I spent in 2020, I highly recommend you hire this team if you get the chance.

Describe their project management style, including communication tools and timelines.

Relentless, passionate, knowledgeable.

What did you find most impressive or unique about this company?

how fast they execute and how quickly I saw ROI

Are there any areas for improvement or something they could have done differently?

No, they are top-notch, they continue to teach me every step of the way.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Hassle Free Home Liquidators LLC.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Main Source 365 Tech LLC?

We hired Main Source 365 to provide tech support.

SOLUTION

What was the scope of their involvement?

Initially, we just needed some basic tech support from the team. I’d just bought a Chromebook, which they helped me navigate. 

Eventually, when I told them I was trying to get involved in real estate, they offered marketing services, which included website design, business cards, and more. The team got me set up on Facebook, LinkedIn, and other business-related websites. They’re also helping me design a webpage.

What is the team composition?

I’ve worked with three people, including a main point of contact, Ameer (Co-Founder), and one other. 

How did you come to work with Main Source 365 Tech LLC?

They called me to offer their services. 

How much have you invested with them?

The cost has been about $1,800 so far.

What is the status of this engagement?

We’ve been working together since April 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They’ve been great. Everyone I’ve spoken to has been really knowledgeable and patient. I just got my business cards yesterday, and they’re fantastic — they’re exactly what I was looking for. Main Source 365 was really creative in helping me come up with that.

How did Main Source 365 Tech LLC perform from a project management standpoint?

They email me regular status reports on what we’re working on. It’s very clear and not too overwhelming on my part.

What did you find most impressive about them?

Main Source 365 has such a wide-ranging knowledge base. They also have a lot to offer a company like mine that’s just starting out. The benefits from working with them are really comprehensive. 

Are there any areas they could improve?

I can’t really think of anything. They’ve been awesome. They’re knowledgeable, responsive, and available.

BACKGROUND

Introduce your business and what you do there.

We’re a retail lumber yard and construction service, and I’m the president of the corporation.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Main Source 365 Tech?

I needed someone to do IT services for me, basically ranging from anti-virus work to regular cleaning of data and things like that.

SOLUTION

What was the scope of their involvement?

They started out by installing anti-virus software on my computers, and beyond that, I basically pay them a monthly fee to take care of any problems I have. They work remotely and are able to take care of anything from regular organization, to wiping hard drives when we got hacked and more urgent stuff like that.

What is the team composition?

They provide 24-hour, 365 service, so I interact with whoever answers their phone and they get right on any problem that I might have. There are normally three that I talk to at any given point.

How did you come to work with Main Source 365 Tech?

They actually reached out to me initially. They told me what kind of services they provided, and I was looking for IT at the time, so I gave them a shot and liked their work.

How much have you invested with them?

I would say we’ve spent between $3,000–$4,000.

What is the status of this engagement?

I started working with them in 2016 and continue to utilize their services.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve been good about providing anything I needed from them. The cleaning they do increases our process efficiency, and whenever I have problems, they get them handled right away.

How did Main Source 365 Tech perform from a project management standpoint?

They are good with project management, partially since they are both proactive and reactive. There are no time delays, so whenever I have a need, they have somebody there who can work on it, regardless of the time difference between here and the Philippines. And I’ve never had any language difficulties either.

What did you find most impressive about them?

Their ability to drop everything and fix my issues is really impressive. They know I’m in retail, so my computer system is critical to our business, and it demonstrates a lot of dedication that they are so proactive.

Are there any areas they could improve?

Nothing comes to mind. They are efficient and satisfy all my business needs.