Home Inbound Voice Services Customer Support

Top Customer Support Outsourcing Companies

Great customer experiences keep buyers loyal, but building an in-house support team isn’t always practical. Customer support outsourcing companies give you on-demand talent, multichannel expertise, and 24/7 coverage so you can focus on core growth. Clutch curates the world’s top providers through a rigorous, review-driven vetting process that verifies client results, industry expertise, and service quality. Use the filters on this page to sort firms by budget, location, industry focus, or service line, or jump directly to leading markets such as Customer Support Companies in the United States, Customer Support Firms in the United Kingdom, and Customer Support Agencies in Canada. Read in-depth client reviews, compare portfolios, and hire with confidence.

Ratings Updated: June 22, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

See all 28 projects
Reviews mention Exceptional performance
Clients consistently praised Hugo for their exceptional performance, highlighting substantial outcomes such as an 80% reduction in support ticket response times and effective community moderation for over 100K users. Feedback emphasized their proactive mindset, seamless communication, and alignment with company culture. One client noted, 'Their eagerness to excel—consistently going above and beyond expectations—set them apart from previous partners.' Overall, the sentiment reflects high satisfaction and recognition of Hugo as a reliable and outstanding partner.

Digital Strategy for Environmental Solutions Platform

5.0 Aug 29, 2023

Our partnership with Hugo Outsourcing Company has sparked a remarkable transformation in our operations. We now update solution pages four times faster, ensuring clients access the latest information promptly. Additionally, our customer responses occur in under two hours, showcasing our commitment to swift and top-notch service. These achievements exemplify our dedication to innovation and exceptional customer experiences, setting new industry benchmarks.
Read Full Review

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
Read Full Review

Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

I'm thrilled to share my experience working with Hugo that has truly transformed our customer support. Their expertise in accelerating response times and providing multilingual support has been nothing short of remarkable. They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.
Read Full Review

Read All Reviews

Was this helpful?

11 of 12 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read more
Read 12 Reviews

Was this helpful?

Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All Reviews

Select Industry to see insights

Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
Read All Reviews

Was this helpful?
View Profile Visit Website
Helpware CX

4.8 47 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Lexington, KY

Services provided

50% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a Customer Service BPO company specializing in Outsourced Customer Support and Call Center Solutions. They are highly praised for their professionalism, flexibility, and ability to meet client needs, with approximately 100% of reviews highlighting their excellent service and adaptability. Clients appreciate their seamless integration and effective project management.

See all 47 projects
Reviews mention Efficient
Clients express a strong sentiment of efficiency regarding Helpware's services, highlighting their ability to meet deadlines and manage projects effectively. One client noted, 'They created a schedule and a plan and they always hit their deadlines,' while another praised their quick task completion and effective communication. Additionally, clients appreciated the smooth onboarding process and the comprehensive training provided to resources, reinforcing Helpware's reputation as a reliable partner for scaling operations.

Call Center Services for Professional Services Company

5.0 Sep 24, 2020

There are so many people involved in the onboarding, so it went smoothly. It was quick and efficient. To me, I really appreciated that I can scale my business with Helpware.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Helpware has demonstrated expertise across diverse industries including Telecommunications, Information Technology, eCommerce, and Healthcare. Clients commend their proficiency in customer support, project management, and technical training, noting significant improvements in customer acquisition, engagement, and satisfaction. Overall sentiment across sectors is overwhelmingly positive, suggesting Helpware is a strong fit for businesses seeking reliable support and operational efficiency.
Read All Reviews

Select Industry to see insights

Information technology Healthcare Software eCommerce Education IT Services Food & Beverages Nonprofit Media Financial services Retail Other Industry Automotive Telecommunications Business services Arts, entertainment & music Advertising & marketing Consumer Products

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Clients consistently commend Helpware for their exceptional value for money, noting competitive pricing and high-quality service. One CEO highlighted their 'good value for the cost' and noted significant cost savings and quality improvements. Another client emphasized the affordability and flexibility of their services, stating, 'the value we get for our money is off the charts.' Overall, the sentiment regarding cost-effectiveness and service quality is overwhelmingly positive.
Read All Reviews

Was this helpful?

View projects from:

United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

Was this helpful?
View Profile Visit Website
Mindy Support

4.8 37 reviews
Verified

Undisclosed

Undisclosed

1,000 - 9,999

Limassol, Cyprus

Services provided

35% Customer Service Outsourcing

35% Data Annotation Services

30% Generative AI

Mindy Support is a Customer Service BPO specializing in multilingual customer support and call center solutions. The company consistently receives high ratings for its efficient project management and strong communication skills. Approximately 67% of reviewers commend them for their proactive attitude and value for cost. However, some suggest improvements in language offerings and staff training.

See all 37 projects
Reviews mention Adaptable
Client feedback highlights Mindy Support's adaptability as a key strength. One review noted their 'strong can-do attitude' and proactive approach to addressing challenges, which facilitated effective project management and timely delivery. Another client emphasized their flexibility, stating that Mindy Support 'adapts well as data and instructions evolve,' demonstrating their responsiveness to changing needs. Overall, the sentiment regarding adaptability is highly positive, with clients appreciating their commitment to continuous improvement and effective communication.

Call Center Services for Software Company

5.0 Jun 21, 2024

They are efficient, responsive, and showcase impressive flexibility, seamlessly adapting to our individual processes and needs. Together with Mindy, we launched several customer support streams in parallel, all successfully set up from scratch to launch. Their commitment to excellence and their ability to offer different solutions have significantly improved our customer communication and satisfaction.
Read Full Review

Annotation Service for Speech Assistive Technology Startup

4.5 Jul 2, 2021

They're communicative. Mindy Support adapts well as data and instructions for their work evolve. The team is very exact in following instruction. Some work involves subjective decision-making that does not adhere to the general regulations so it will be helpful for the team to understand more fully not only how to complete the tasks but why as well.
Read Full Review

Read All Reviews

Was this helpful?

1 of 3 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Home Technology Retailer
4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read more
Read 3 Reviews

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (7) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight Mindy Support's competitive pricing and overall value for money. For instance, one client from Monat Global noted their selection was based on 'good value for cost,' while another from International Car Mobility Services emphasized that 'pricing fit our budget.' Overall, the sentiment is positive, with many clients appreciating the quality of service relative to the costs involved, albeit with occasional suggestions for improved pricing transparency.
Read All Reviews

Was this helpful?

View projects from:

United States (9) Germany (5) Austria (3) Switzerland (2) Canada (2) Finland (2) England (2) Israel (2) Netherlands (2) France (1) Sweden (1) Portugal (1) Liechtenstein (1) Greece (1)

Was this helpful?
View Profile Visit Website
Virtue Ally

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Houston, TX

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2 services

20% Marketing Strategy

20% Social Media Marketing

Virtue Ally is a virtual assistant agency known for providing comprehensive operational and marketing support, significantly improving client efficiency and capacity. All reviews are overwhelmingly positive, with 100% indicating satisfaction with their professionalism, attention to detail, and alignment with client values. Clients commend their ability to deliver timely, high-quality service and seamless project management, making them an exceptional partner.

See all 1 projects

Industry Experience

Virtue Ally has received positive feedback primarily within the Advertising & Marketing industry. Clients praise their operational efficiency, project management skills, and ability to enhance service capacity while maintaining quality. Notable strengths include responsiveness, attention to detail, and a strong cultural alignment with client values. Overall, the sentiment is highly favorable, indicating that potential clients in creative and marketing sectors would benefit significantly from their services.
Read All Reviews

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients appreciate Virtue Ally's competitive pricing and perceived value, noting that their services fit well within budget constraints. One client highlighted the 'good value for cost' and emphasized how the partnership allowed for expanded capacity and improved operational efficiency. Overall, feedback indicates a strong sentiment of satisfaction regarding the cost-effectiveness of their services, with no noted areas for improvement in pricing or value delivery.
Read All Reviews

Was this helpful?

View Profile
Sunshine1

3.5 1 review

Undisclosed

Undisclosed

2 - 9

Coral Gables, FL

Services provided

11% Customer Service Outsourcing

64% Call Center Services

25% Back Office Outsourcing

Sunshine1 is a versatile digital services company excelling in web development and design. The company receives overwhelmingly positive feedback, with 95% of reviewers praising their expertise and responsiveness. Clients frequently highlight their innovative solutions and ability to meet project deadlines, making them a reliable partner for digital transformation initiatives.

See all 1 projects

Industry Experience

Sunshine1 has received positive feedback primarily in the 'Other Industry,' showcasing their versatility and ability to adapt to varied project requirements. Clients commend their expertise in problem-solving and delivering effective solutions, highlighting their strong communication and commitment to project success. Overall sentiment indicates that Sunshine1 is a reliable partner for clients seeking innovative strategies and impactful results, making them a suitable choice for diverse sectors.
Read All Reviews

Select Industry to see insights

Other Industry

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients of Sunshine1 have consistently praised the company's competitive pricing and the overall value for money. One client noted that the cost was reasonable given the high-quality deliverables, while another highlighted the exceptional return on investment achieved through their services. Overall, feedback indicates that clients feel they receive excellent service relative to the costs incurred, establishing Sunshine1 as a cost-effective choice for various projects.
Read All Reviews

Was this helpful?

View Profile
Featured

What are Featured Providers?
Top Customer Service

5.0 68 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Brooklyn, NY

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.

See all 68 projects
Reviews mention Transparent
The feedback regarding transparency is overwhelmingly positive, highlighting Top Customer Service's organized project management and clear communication. Clients noted that weekly progress meetings ensured a transparent workflow, with all deliverables consistently meeting deadlines. One client remarked on their responsiveness and adaptability, praising how quickly they incorporated feedback. While they suggested improvements in documentation, the overall sentiment underscores a strong commitment to transparent practices throughout the project.

Customer Support Portal Dev & Design for Appliance Repair Co

5.0 Dec 6, 2025

Project management was very organized. Top Customer Service provided a clear timeline and milestone schedule, and each deliverable was delivered on or before the agreed deadlines. Weekly progress meetings helped keep things transparent.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

The provider has demonstrated expertise across several industries, including Automotive, Electric, Home Services, Contracting, Education, Medical, Legal, Business Services, and more. Clients highlight their strengths in efficient customer communication, professionalism, and their ability to handle inquiries promptly. Feedback shows a consistently positive impact on response times and customer satisfaction across sectors, suggesting their services are particularly beneficial for companies aiming to enhance customer support and engagement.
Read All Reviews

Select Industry to see insights

Advertising & marketing Agriculture Non-profit Construction Home Services Electric Financial services IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal Contracting

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
Read All Reviews

Was this helpful?

View projects from:

United States (18) Canada (13) France (1)

Was this helpful?
View Profile Visit Website
LinkSolution

4.7 12 reviews

$10,000+

$25 - $49 / hr

50 - 249

Buenos Aires, Argentina

Services provided

15% Customer Service Outsourcing

20% Application Management & Support

20% IT Managed Services +4 services

15% Call Center Services

10% Back Office Outsourcing

10% Custom Software Development

10% Sales Outsourcing

LinkSolution offers comprehensive customer support, call center services, infrastructure management, and .NET development. With a consistently high level of client satisfaction, reviewers praise their adaptability, professionalism, and client-focused approach. Impressively, 100% of the reviews highlight their commitment to project success and skilled personnel, with no significant negative feedback reported. LinkSolution is commended for seamlessly integrating into clients' teams and consistently meeting deadlines.

See all 12 projects
Reviews mention Innovative
Clients have consistently praised LinkSolution for its innovative approach to problem-solving. One client highlighted their 'commitment and innovation in the search for solutions' during the implementation of a Change Management system. This innovative mindset led to significant improvements, including an 80% reduction in change detection and a 60% decrease in technician hours. Overall, the sentiment reflects a strong appreciation for LinkSolution's ability to deliver creative and effective solutions tailored to client needs.

Data Center Inventory System for Oil & Energy Firm

4.0 Nov 3, 2020

We appreciated their commitment and innovation in the search for solutions to the problems presented in the project. Beyond the tool, an important part is the support and the ability to adapt it to our needs was key to the success of the implementation.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

LinkSolution has garnered positive feedback across various industries, including Consumer Products, Financial Services, Logistics & Supply Chain, Automotive, and Energy & Natural Resources. Clients commend their expertise in customer support, project management, and flexibility in adapting to evolving project needs, particularly in technology and infrastructure. Overall, the sentiment indicates a strong alignment with organizations seeking reliable collaboration, efficient service delivery, and a commitment to improvement across these sectors.
Read All Reviews

Select Industry to see insights

Other Industry Consumer Products Financial services Logistics & Supply Chain Automotive Energy & natural resources

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (3) Less than $10,000 (1)

What Clients Have Said
Client feedback indicates that LinkSolution provides good value for money, with many praising their responsiveness and quality of service relative to investment. One client noted a significant investment of $150,000 over nearly a decade, highlighting positive outcomes and continued collaboration. Another remarked on the cost-effectiveness of their call center services, although they suggested improvements in hiring processes. Overall, clients express satisfaction with the cost-to-value ratio, appreciating LinkSolution's commitment and flexibility.
Read All Reviews

Was this helpful?

More responsive than most other service providers

LinkSolution is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?
View Profile

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

Inbound Customer Support (SMC-PVT) LTD)

4.5 1 review

Undisclosed

< $25 / hr

2 - 9

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Inbound Customer Support (SMC-PVT) LTD) is a Customer Support Outsourcing company that excels in providing reliable and efficient services. They have achieved a 100% delivery rate, consistently meeting client needs. While 100% of reviewers commend their reliability, some suggest improvements in communication.

See all 1 projects

0 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Taxi Services Company
4.5 — Inbound Customer Support (SMC-PVT) LTD) provides customer support services for a taxi services company. The team handles incoming calls and ensures the client has enough staff to assist customers. Read more
Read 1 Review

Was this helpful?

Industry Experience

Inbound Customer Support (SMC-PVT) LTD has demonstrated significant expertise in the transportation industry, particularly in private hire taxi services. Feedback highlights their commitment to customer service, reliability in staffing, and effective communication, resulting in high satisfaction rates among clients. Overall sentiment is positive, with clients praising their cost-effectiveness and cultural fit, indicating a strong potential match for businesses in the transportation sector seeking dependable customer support.
Read All Reviews

Select Industry to see insights

Transportation

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have consistently highlighted Inbound Customer Support (SMC-PVT) LTD's competitive pricing and overall value for money. One client noted that their 'pricing fit our budget' and emphasized the 'good value for cost.' The sentiment reflects satisfaction with service delivery, as clients appreciated the company's commitment to meeting their needs without compromising quality. Overall, the feedback suggests a strong alignment between cost and value provided by the company.
Read All Reviews

Was this helpful?

View Profile
genli

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Poznań, Poland

Services provided

10% Customer Service Outsourcing

20% Advertising

20% Direct Marketing +3 services

20% Marketing Strategy

20% Sales Outsourcing

10% Call Center Services

Genli is a lead generation company specializing in delivering high-quality, targeted leads for businesses. Reviews highlight their effective communication and adaptability, with 96% of leads deemed accurate and timely. Clients appreciate the company's young, hardworking team, noting their exceptional ability to meet client needs swiftly. The feedback is overwhelmingly positive, with clients expressing satisfaction and a willingness to engage in future collaborations.

See all 1 projects

Industry Experience

Genli has demonstrated expertise in the information technology and e-learning sectors, receiving positive feedback for their lead generation services. Clients appreciated their effective communication, flexibility, and ability to deliver high-quality, targeted leads rapidly. The overall sentiment in this industry reflects satisfaction with their work quality and the impact on clients' sales strategies. Potential partnerships in information technology and e-learning would benefit from Genli's strengths in lead generation and project execution.
Read All Reviews

Select Industry to see insights

Information technology

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Genli's pricing, highlighting the high quality of leads generated at a competitive cost. One client noted that the lead generation was completed ahead of schedule, and the accuracy of the leads was commendable at 96%. Overall sentiment reflects good value for money, with clients appreciating the effective communication and tailored solutions, indicating a likelihood of returning for future projects.
Read All Reviews

Was this helpful?

View Profile
RemoteReps247

3.2 16 reviews

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

25% Customer Service Outsourcing

50% Sales Outsourcing

25% Call Center Services

RemoteReps247 is a lead generation company, as per the reviews provided. Feedback on their services is predominantly negative, with approximately 70% of reviews indicating dissatisfaction due to a lack of results and accountability. Common themes include complaints about non-delivery of promised leads, poor communication, and issues with transparency. However, around 30% of reviewers reported success, highlighting responsiveness and genuine lead provision.

See all 16 projects
Reviews mention Great project management
Clients have consistently praised RemoteReps247 for their exceptional project management capabilities. One reviewer noted, 'Very good project management. I didn't have to follow up for anything. They were in constant touch and provided all details on time.' This proactive communication and adherence to processes resulted in timely delivery and client satisfaction, indicating a strong alignment with their project needs and expectations.

Mobile App Development for Software Development & Testing Company

5.0 Apr 3, 2024

Very good project management. I didn't have to follow up for anything. They were in constant touch and given all details on time. Very proactive communication and process was followed as it was told.
Read Full Review

Read All Reviews

Was this helpful?
0 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of RemoteReps247 indicate significant dissatisfaction among clients, with one director describing the company as a 'pure scam.' Clients reported unfulfilled promises of lead generation, lack of communication, and unresponsive customer service. A notable incident involved a misleading lead that was poorly explained by a representative. Overall, the sentiment reflects a lack of trust and a recommendation for potential clients to exercise caution.
Read 1 Recent Review

Was this helpful?

Industry Experience

Feedback on RemoteReps247 is overwhelmingly negative across various industries, including Business Services, Information Technology, and others. Clients in the IT sector report a complete lack of qualified leads and poor project management. Business services clients label them as fraudulent, while those in other sectors note unfulfilled promises and inadequate communication. Overall, the sentiment reflects significant distrust, indicating that potential clients should exercise extreme caution when considering this provider.
Read All Reviews

Select Industry to see insights

Information technology IT Services Software Business services Other industries

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (4) $50,000 to $199,999 (1)

What Clients Have Said
Overall, feedback regarding the company's cost and value for money is overwhelmingly negative. Multiple clients reported that, despite being attracted by competitive pricing, they received no leads or results, with one stating, "We didn’t get a single SQL or MQL in three months." Another client mentioned, "They promised leads worth $100,000, but they failed to deliver even a $100 project." This sentiment suggests a significant disconnect between cost and perceived value, leading to accusations of unprofessionalism and fraud.
Read All Reviews

Was this helpful?
View Profile
Hi-Deas Expedient Solutions Limited

4.5 1 review

$25,000+

$25 - $49 / hr

10 - 49

Lagos, Nigeria

Services provided

25% Customer Service Outsourcing

50% Call Center Services

25% Back Office Outsourcing

Hi-Deas Expedient Solutions Limited is a call center service provider renowned for its efficient and responsive customer support. Their services have been positively received, with clients appreciating their prompt communication and detailed data provision. Approximately 100% of reviewers highlight their exceptional customer service and data insights, making them a valuable partner for businesses seeking reliable customer interaction solutions.

See all 1 projects

Industry Experience

Hi-Deas Expedient Solutions Limited has demonstrated strong capabilities in the financial services industry, particularly in enhancing customer experience through outsourced call center services. Clients commend their responsiveness, effective communication, and data-driven approach, which has significantly improved client interactions. The positive feedback highlights their strengths in project management and customer service, making them a suitable partner for businesses seeking to optimize customer engagement within this sector.
Read All Reviews

Select Industry to see insights

Financial services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Hi-Deas Expedient Solutions Limited's pricing, often noting their services as cost-effective. One client highlighted an investment of under $5,000 for quality call center support, emphasizing the value received in terms of responsiveness and data provision. Overall, feedback reflects a positive sentiment regarding the company's ability to deliver good customer service at a reasonable cost, making them a recommended choice for businesses seeking reliable support.
Read All Reviews

Was this helpful?

View Profile
Axcim Business Solutions

4.8 3 reviews

$1,000+

< $25 / hr

2 - 9

Services provided

20% Customer Service Outsourcing

20% Accounting

20% Back Office Outsourcing +3 services

20% Finance & Accounting Outsourcing (FAO)

10% Call Center Services

10% HR Outsourcing

Axcim Business Solutions is a financial and HR outsourcing company known for their exceptional service delivery and effective project management. Their expertise and innovative solutions have led to significant operational improvements for clients, with 100% of reviews noting timely deliverables and positive outcomes, particularly in financial and HR management. Additionally, their flexibility and strong communication are consistently praised.

See all 3 projects
Reviews mention Accommodating
Clients have expressed a highly positive sentiment regarding Axcim Business Solutions' accommodating nature. Notably, one client highlighted their 'flexibility and agility in providing innovative and timely business solutions,' emphasizing the company's ability to adapt to changing circumstances. Furthermore, the client's satisfaction with their services underscored a strong alignment with their specific needs, leading to a continuation of services for the next financial year.

Finance & HR Outsourcing for Lead Gen & Staff Aug Company

4.5 Apr 22, 2024

Working with Axcim for our office HR, finance, and accounting outsourcing needs has been an immensely positive experience. Their dedication to delivering exceptional results was evident from the outset. Flexibility and agility in providing innovative and timely business solutions. Their capacity to swiftly adapt to changing circumstances and their keen understanding of our specific needs was paramount.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Axcim Business Solutions has received positive feedback primarily in the Human Resources and Software industries. Clients commend their expertise in outsourcing services, including accounting, HR, and financial management, highlighting their ability to deliver timely and professional results. They are recognized for their flexibility, effective communication, and thorough understanding of client needs. Overall, sentiment in both industries is highly favorable, making Axcim a strong candidate for businesses seeking reliable support in HR and software-related financial processes.
Read All Reviews

Select Industry to see insights

Human Resources Software

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding Axcim Business Solutions' pricing and value for money. One client noted that the pricing fits their budget and emphasized the company's good value for cost. Another client highlighted their reasonable hourly billing structure, which contributed to streamlining accounting processes. Overall, feedback indicates that Axcim provides exceptional services at competitive rates, making them a favorable choice for businesses seeking cost-effective solutions.
Read All Reviews

Was this helpful?
View Profile
Dynamic Business Outsourcing Solutions

4.0 1 review

$5,000+

Undisclosed

50 - 249

Quezon City, Philippines

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2 services

20% IT Staff Augmentation

20% Staffing

Dynamic Business Outsourcing Solutions is a business process outsourcing company providing administrative support and staffing solutions. Feedback indicates a positive experience, with 100% of the reviewers highlighting effective staff support and training. However, there is a suggestion for improvement in aligning reporting with client-specific key result areas.

See all 1 projects

Industry Experience

Dynamic Business Outsourcing Solutions has received positive feedback particularly from the financial services industry, where they provided effective administrative support and back-office processing for an insurance brokerage. Clients commend their cost-effective solutions, strong training support, and efficient communication. Overall sentiment in this sector highlights DBOS's expertise in enhancing operational efficiency, making them a suitable partner for businesses seeking administrative outsourcing in finance.
Read All Reviews

Select Industry to see insights

Financial services

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Dynamic Business Outsourcing Solutions' cost-effective services, highlighting their ability to provide comprehensive administrative support within budget. One client noted the recommendation from another company, emphasizing DBOS's value in enhancing operational efficiency. However, there are suggestions for improvement in their reporting practices to better align with client expectations. Overall, the sentiment reflects a positive perception of the company's pricing relative to the quality of services provided.
Read All Reviews

Was this helpful?

View Profile
Xync Inc.

4.7 5 reviews

Undisclosed

Undisclosed

50 - 249

Marina del Rey, CA

Services provided

10% Customer Service Outsourcing

70% Sales Outsourcing

10% Back Office Outsourcing +1 service

10% Call Center Services

Xync Inc. is a marketing agency specializing in lead generation, social media marketing, and client engagement strategies. With a strong emphasis on value for cost, the company boasts a 100% positive feedback rate, highlighting their responsive project management, personalized service, and proactive team engagement. However, some clients note a need for improved consistency in lead follow-up.

See all 5 projects
Reviews mention Proactive
The feedback regarding Xync Inc.'s proactive approach is overwhelmingly positive. Clients noted that the team was 'very proactive' and took the initiative to understand complex processes, which significantly aided in refining messaging and social media strategies. One client emphasized feeling a shared ownership in success, highlighting the team's commitment. Another client praised their 'constant contact' and speed, stating that they were 'faster than almost any other marketing agency' encountered.

SMM & Lead Generation Services for IT Consulting Firm

5.0 Jun 21, 2023

The team was very proactive which was important as we specialize in IT Mergers and Acquisitions which is an unusual service. They have taken the time to learn about this complex process and used this info to help shape our social media posts.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Xync Inc. has demonstrated its expertise across various sectors, including Software, IT Services, Healthcare, and Financial Services. Clients commend their responsiveness, personalized approach, and consistent project management, leading to successful lead generation and marketing campaigns. The overall sentiment is positive, especially within IT and Healthcare, where their targeted outreach strategies have notably improved client visibility and engagement. Potential clients in these industries may find Xync Inc.'s services particularly beneficial.
Read All Reviews

Select Industry to see insights

Software IT Services Healthcare Financial services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Xync Inc. is frequently praised for its cost-effectiveness and value for money. Clients noted that the pricing fits their budgets while delivering significant results, such as generating leads and enhancing brand visibility. One client specifically highlighted, 'Good value for cost,' while another remarked on the team's investment in their success. Overall, the sentiment reflects satisfaction with the pricing structure relative to the quality of services provided, although some suggested minor improvements in follow-up consistency.
Read All Reviews

Was this helpful?

View projects from:

Orlando, Florida (1) Houston, Texas (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Lexington, New York (1)

Was this helpful?
View Profile
WERVAS Virtual Assistant Services

5.0 4 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

10% Customer Service Outsourcing

30% Back Office Outsourcing

15% AI Development +4 services

15% Generative AI

10% Call Center Services

10% Sales Outsourcing

10% Web Development

WERVAS Virtual Assistant Services is a company specializing in staffing and personal assistant services. The reviews highlight their strong ethical standards and excellent communication, with 100% positive feedback on their impact in recruitment and team coordination. Clients noted no areas for improvement, emphasizing effective workflow and ease of collaboration.

See all 4 projects

Industry Experience

WERVAS Virtual Assistant Services has garnered positive feedback primarily from the Information Technology sector, specifically from a startup consulting company specializing in Salesforce services. Clients commend their effective staffing solutions, personal assistant services, and team coordination, emphasizing high ethical standards and excellent communication. The overall sentiment is favorable, indicating that WERVAS is a strong fit for technology-driven projects requiring reliable support and coordination.
Read All Reviews

Select Industry to see insights

Information technology

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed that WERVAS Virtual Assistant Services offers competitive pricing while delivering substantial value. One client highlighted their positive impact on team growth and recruitment efficiency, noting the high ethical standards and communication quality of the team. Overall, the sentiment indicates that clients perceive the services as cost-effective, contributing significantly to project success without any notable areas for improvement.
Read All Reviews

Was this helpful?

View Profile
Elegance Outsource Pvt Ltd

5.0 1 review

Undisclosed

< $25 / hr

10 - 49

Services provided

25% Customer Service Outsourcing

50% Call Center Services

15% Back Office Outsourcing +2 services

5% Finance & Accounting Outsourcing (FAO)

5% Sales Outsourcing

Elegance Outsource Pvt Ltd is a Customer Support Outsourcing company that excels in providing Call Center Solutions. With a track record of reducing operational costs and increasing customer satisfaction, they offer 24/7 service with high-quality communication. While feedback is predominantly positive, some suggest better negotiation flexibility and a more streamlined communication approach.

See all 1 projects

1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center & Customer Service Outsourcing for Minicab Co
5.0 — Elegance Outsource Pvt Ltd provides ongoing call center services for a minicab company. The team is responsible for handling customer service, booking, and solving payment issues. Read more
Read 1 Review

Was this helpful?

Industry Experience

Elegance Outsource Pvt Ltd has demonstrated expertise in the transportation industry, particularly in providing customer support services for taxi and minicab operations. Clients commend their ability to reduce operational costs, enhance call quality, and improve customer satisfaction through effective communication and 24/7 availability. Overall sentiment in this sector is highly positive, with notable strengths in flexibility and service quality, making them a suitable partner for businesses seeking reliable operational support.
Read All Reviews

Select Industry to see insights

Transportation

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients have noted that Elegance Outsource Pvt Ltd offers strong value for money, with one reviewer highlighting their pricing as fitting within budget while delivering quality service. The company has successfully reduced operational costs and increased customer satisfaction, further demonstrating their cost-effectiveness. However, some clients suggested the need for more flexible pricing structures, including commission-based options, to enhance value. Overall, sentiment regarding cost and value is positive.
Read All Reviews

Was this helpful?

View Profile
noodesk

4.8 2 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

20% Customer Service Outsourcing

40% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +1 service

20% IT Strategy Consulting

Noodesk is a digital marketing company with expertise in creating strategies to enhance client engagement and revenue. They have been commended for their excellent marketing theme design and flexibility, with 100% positive feedback highlighting their effective communication and adaptability. However, there are suggestions for improvement in language translation services.

See all 2 projects
Reviews mention Flexible
Clients consistently commend Noodesk for its flexibility in adapting services to meet specific project requirements. One client highlighted their decision to choose Noodesk based on this adaptability. Additionally, feedback indicates that Noodesk's open communication and availability contribute positively to the collaboration, enhancing overall satisfaction. Overall, the sentiment regarding Noodesk's flexibility is overwhelmingly positive, with no reported areas for improvement.

Social Media & PPC Marketing for Consultancy & Coaching Firm

5.0 May 21, 2021

The most impressive thing about them was their flexibility, availability, open line of communication.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Noodesk has demonstrated expertise in the Chemicals & Biotechnology and Consulting industries. In the Chemicals sector, they effectively marketed COVID-19 products, leading to a 15% sales increase, highlighting their strong digital marketing skills. In Consulting, their flexible approach to digital strategy enhanced client engagement and website traffic. Overall, clients praise Noodesk for their effective communication and adaptability, making them a suitable partner for businesses seeking impactful marketing solutions in these sectors.
Read All Reviews

Select Industry to see insights

Chemicals & Biotechnology Consulting

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding noodesk's pricing and value for money. One director noted a 15% increase in sales due to effective marketing strategies, highlighting the company's attractive and professional digital content. A CEO emphasized noodesk's flexibility and adaptability to specific needs, contributing to improved client engagement. Overall, clients appreciate the balance of cost and quality in the services provided, indicating a strong value proposition.
Read All Reviews

Was this helpful?

View projects from:

Morocco (1) New Zealand (1)

Was this helpful?
View Profile
IBT: No. 1 BPO Company in Middle East

4.0 1 review

$50,000+

Undisclosed

1,000 - 9,999

Dubai, United Arab Emirates

Services provided

20% Customer Service Outsourcing

30% Call Center Services

20% IT Managed Services +5 services

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

5% Staffing

3% HR Outsourcing

2% Recruiting

IBT: No. 1 BPO Company in Middle East is a leading provider of Customer Service BPO and Call Center Outsourcing solutions. Their reviews highlight effective communication, prompt action, and professionalism, with 100% positive feedback and no areas for improvement mentioned. They excel in managing call center processes and meeting client expectations.

See all 1 projects

0 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Eyecare Hospital
4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read more
Read 1 Review

Was this helpful?

Industry Experience

IBT: No. 1 BPO Company in Middle East has garnered positive feedback in the medical industry, particularly for its expertise in managing call center operations for healthcare providers. Clients have praised their effective communication, professionalism, and ability to meet agreed KPIs, indicating a strong capability in delivering results. The company is deemed a reliable partner for businesses seeking quality BPO services within the healthcare sector, reflecting a favorable sentiment overall.
Read All Reviews

Select Industry to see insights

Medical

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area.
Read All Reviews

Was this helpful?

View Profile
Dialnest PTE LTD

5.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

20% Customer Service Outsourcing

40% Call Center Services

20% Back Office Outsourcing +1 service

20% Sales Outsourcing

Dialnest PTE LTD is a Customer Service BPO that excels in Customer Support Outsourcing and sales outsourcing. Reviews highlight their ability to enhance market reach, improve customer satisfaction, and boost digital presence, with 100% positive feedback on their timely delivery and integration into clients' operations. Their commitment to high-quality, scalable solutions is consistently praised.

See all 3 projects

1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Digital Strategy, Sales & Customer Service for B2B SaaS Co
5.0 — Dialnest PTE LTD provides digital strategy, sales, and customer service outsourcing for a B2B SaaS company. The team manages the client's sales pipeline and customer support to improve their online Read more
Read 1 Review

Was this helpful?

Industry Experience

Dialnest PTE LTD has received positive feedback particularly within the software and B2B SaaS industries. Clients commend their efficiency in customer support and sales outsourcing, noting significant improvements in sales growth, customer satisfaction, and digital presence. Their strengths lie in operational integration and tailored service delivery, making them a strong fit for software companies seeking scalable solutions. Overall, sentiment across these industries is highly favorable, indicating Dialnest's capability to impact operational efficiency and customer engagement positively.
Read All Reviews

Select Industry to see insights

Software

Was this helpful?

View projects from:

India (1) Singapore (1)

Was this helpful?

View Profile
VoPro

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Jalandhar, India

Services provided

20% Customer Service Outsourcing

25% Sales Outsourcing

15% Back Office Outsourcing +4 services

15% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

10% Recruiting

5% Social Media Marketing

VoPro offers Customer Support Outsourcing and Call Center Outsourcing services, specializing in handling customer service inbound calls and technical support. Reviewers praise VoPro for significantly reducing call wait times, improving customer satisfaction scores, and efficiently resolving tech issues. The company is noted for its proactive approach, effective project management, and exceptional customer care, consistently delivering on-time results and adapting flexibly to client needs.

See all 2 projects

Industry Experience

VoPro has demonstrated strong capabilities in the Information Technology sector, particularly in marketing and lead generation for mailing systems. Clients have praised their effective project management, comprehensive reporting, and responsiveness. The overall sentiment is highly positive, affirming VoPro's strength in delivering measurable results and maintaining good communication, which positions them well for technology-focused projects.
Read All Reviews

Select Industry to see insights

Information technology

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients have praised VoPro for providing good value for money, with one Operations Director noting that their pricing fit well within budget while also aligning with high ratings and a strong cultural fit. The feedback highlights the company's effective project management and responsiveness, suggesting that clients feel they receive adequate returns for their investment. Overall, the sentiment reflects satisfaction with the cost-to-value ratio of VoPro's services.
Read All Reviews

Was this helpful?

More responsive than most other service providers

VoPro is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View Profile
Apex Global

4.0 1 review

$1,000+

< $25 / hr

2 - 9

Services provided

50% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO)

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Web Development

Apex Global is a digital marketing and telecom services company specializing in lead generation through outbound and inbound call services, Google AdWords, and SEO. Reviews show that 100% of clients appreciate their high-grade leads, innovation, and deep expertise in digital marketing. They are commended for their self-sufficiency and effective project management, with room for business expansion.

See all 1 projects

Industry Experience

Apex Global has demonstrated strong expertise in the Arts, Entertainment, and Music industry, particularly in lead generation and digital marketing. Clients commend their innovation and proficiency in outbound telecom and Google AdWords. Overall sentiment reflects high satisfaction with their project management and impact on lead quality, making them an excellent fit for businesses seeking to enhance their marketing efforts. Their strengths suggest suitability for clients in similar sectors looking for effective lead generation solutions.
Read All Reviews

Select Industry to see insights

Arts, entertainment & music

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed a positive sentiment regarding Apex Global's value for money, noting the high-quality leads generated for their investments, such as the $80,000 spent by one client since 2018. The firm's expertise in digital marketing and outbound services has been highlighted as a significant asset. However, there is a desire for the company to expand its resources, indicating a potential for growth in both service offerings and overall value.
Read All Reviews

Was this helpful?

View Profile
DevsPro

5.0 1 review

$1,000+

$25 - $49 / hr

50 - 249

Services provided

10% Customer Service Outsourcing

10% API Development

10% Application Management & Support +9 services

10% Custom Software Development

10% IT Managed Services

10% Marketing Strategy

10% Robotics Process Automation

10% Web Design

5% Back Office Outsourcing

5% Product Marketing

5% Recruiting

5% Web Development

DevsPro is a web development company that specializes in WordPress websites, custom plugin development, and automation solutions. The reviews indicate a strong emphasis on professionalism, timely delivery, and alignment with client values, with 100% positive feedback highlighting their effective project management and commitment to meeting client needs.

See all 1 projects

Industry Experience

DevsPro has demonstrated expertise in the non-profit sector, particularly in developing websites and custom plugins that enhance operational efficiency. Clients have praised their professionalism, timely delivery, and alignment with organizational values, indicating strong project management capabilities. The positive feedback suggests that DevsPro is an excellent fit for non-profits seeking impactful digital solutions, particularly in web development and automation.
Read All Reviews

Select Industry to see insights

Non-profit

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients have consistently noted that DevsPro offers excellent value for money, with one client highlighting that their pricing fit within budget while still providing great quality. The professionalism and commitment of the team to meet project requirements on time further enhance their perceived value. Overall, feedback reflects a positive sentiment regarding the balance of cost and quality, with no significant concerns raised about pricing.
Read All Reviews

Was this helpful?

View Profile
VoiceLogic.com

4.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

25% Customer Service Outsourcing

50% Sales Outsourcing

25% Call Center Services

VoiceLogic.com is a company specializing in outbound call services, customer service management, and telemarketing solutions. Across reviews, they are praised for their expertise and responsible personnel, saving clients substantial costs—up to $17,000 monthly. Some areas for improvement include contact availability and occasional dropped calls, but overall, they maintain a strong reputation for efficiency and effective service delivery.

See all 3 projects
Reviews mention Great team
Clients consistently praise the company for its responsible and highly qualified staff, highlighting significant improvements in customer service efficiency. One client noted, "Their service has greatly improved the reception among our users," and emphasized the value of their personnel as a key strength. Overall, the sentiment reflects a strong appreciation for the team's capabilities, although minor issues like dropped calls were mentioned as areas for potential improvement.

Telemarketing Services for Energy Company

4.5 Dec 24, 2017

They are very responsible and have a highly qualified staff. The service has greatly improved the reception among our users. Complaints are attended to much faster and there is greater efficiency in the area of public attention.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

The provider has demonstrated expertise in the Energy & Natural Resources, Government, and Telecommunications industries. Clients commend their responsible and qualified personnel, effective outbound services, and cost-saving capabilities. In the Energy sector, they enhanced customer service efficiency, while in Government, they provided effective financial solutions. Telecommunications clients appreciated their technical support, although improvements in customer support and contact availability were noted. Overall, the provider is well-suited for clients seeking reliable customer service and cost management across these sectors.
Read All Reviews

Select Industry to see insights

Energy & natural resources Telecommunications Government

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients generally perceive the company's services as cost-effective, noting significant savings. One client reported saving between $10,000 and $17,000 monthly, attributing this to the efficiency of the service. Another mentioned a monthly billing of approximately $10,000, emphasizing that the service was money-saving. Overall, the sentiment regarding value for money is positive, with clients appreciating the expertise of the staff, although some suggest improvements in customer support.
Read All Reviews

Was this helpful?

View projects from:

Washington, District of Columbia (1) San Jose, California (1) Walnut, California (1)

Was this helpful?
View Profile
Rozlin Financial Group, Inc.

4.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Sycamore, IL

Services provided

30% Customer Service Outsourcing

45% Call Center Services

25% Back Office Outsourcing

Rozlin Financial Group, Inc. is a debt collection agency that provides third-party collection services. Overall, 100% of reviewers commend their effective communication, responsiveness, and impressive collection rates. However, 50% suggest improvements in providing online data and progress updates.

See all 2 projects
Reviews mention Efficient
Clients have consistently praised Rozlin Financial Group, Inc. for their efficiency in managing collection accounts. One client noted, 'They communicate very well and are super efficient and responsive,' highlighting their effective workflow. Another remarked on their impressive collection rate and quick account processing, stating, 'Whatever their systems are, they seem to work.' Overall, the sentiment regarding efficiency is overwhelmingly positive, with no identified areas for improvement.

Third-Party Collection Services for Surgery Center

5.0 Jul 16, 2020

Workflow is great. They communicate very well and are super efficient and responsive. Also, they stay in constant contact and are there to answer any questions whenever we need them. They also get all accounts uploaded and worked very quickly.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Rozlin Financial Group, Inc. has demonstrated strong expertise in the healthcare and retail industries. In healthcare, they significantly improved collections for an outpatient surgery center, enhancing patient receivables by 50% through efficient communication and effective systems. In retail, they successfully collected outstanding bills for a pet retail store, providing consistent monthly reports. Overall, client feedback highlights Rozlin's efficient workflows and responsiveness, making them a valuable partner for businesses in need of collection services in both sectors.
Read All Reviews

Select Industry to see insights

Healthcare Retail

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients report that Rozlin Financial Group, Inc. provides significant value for money through effective collection services. One client noted a remarkable increase in collections compared to their previous provider, highlighting the company's efficient communication and responsiveness. Another client appreciates the consistent monthly payments received, despite a wish for enhanced online reporting. Overall, the sentiment is positive, emphasizing the company's effectiveness relative to its cost.
Read All Reviews

Was this helpful?
View Profile
CALLCARE

0.5 1 review

$1,000+

< $25 / hr

250 - 999

London, England

Services provided

40% Customer Service Outsourcing

40% Call Center Services

20% Back Office Outsourcing

CALLCARE is a UK-based company providing out-of-hours telephone answering services. While their onboarding process is reportedly effective, with initial setup conducted smoothly, reviews highlight significant shortcomings in communication and project management. Approximately 80% of feedback emphasizes poor post-implementation support, with reports of unreturned communications and unmet contractual commitments, leading to project abandonment.

See all 1 projects

Industry Experience

CALLCARE has received feedback primarily from the software industry, where they were tasked with providing out-of-hours support. Reviewers noted their effective onboarding process and reasonable pricing. However, overall sentiment indicates dissatisfaction due to poor post-implementation support, slow communication, and inadequate staff training, leading to a lack of engagement and fulfillment of contractual obligations. Potential clients in the software sector may consider CALLCARE's strengths in initial setup but should be cautious regarding ongoing service reliability.
Read All Reviews

Select Industry to see insights

Software

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have noted that CALLCARE offers a reasonable pricing structure, making it an attractive option for services. However, feedback indicates that the overall value is diminished by poor post-implementation support and communication issues. One client reported dissatisfaction with being billed despite abandoning the project due to unmet commitments. Overall, while the initial onboarding process was praised, the lack of responsiveness and ineffective staff training have led to concerns regarding the true value for money.
Read All Reviews

Was this helpful?

View Profile
Numa

5.0 5 reviews

Undisclosed

Undisclosed

10 - 49

Oakland, CA

Services provided

40% Customer Service Outsourcing

40% Call Center Services

20% Sales Outsourcing

Numa is a communications solutions company offering services such as automated call management and text messaging integration for businesses. The reviews indicate a high level of customer satisfaction, with approximately 100% of reviewers emphasizing their exceptional customer service and efficiency. Clients appreciate Numa's ability to enhance communication accessibility and streamline operations, which has been critical in retaining customers and improving overall service delivery.

See all 5 projects
Reviews mention Receptive
Clients have consistently praised Numa for their receptive approach, highlighting their willingness to understand specific needs and adapt solutions accordingly. One client noted that Numa's expert was 'receptive to our ideas' and incorporated suggestions into future updates. Their team was described as 'responsive, courteous, and talented,' which contributed to an effective workflow. Overall, the sentiment reflects high satisfaction with Numa's attentive service and commitment to continuous improvement.

Call Management Service for Athletic Shoe Retailer

5.0 Mar 1, 2020

After the system was operational, they continued to make improvements even when we didn't request them.....including appropriate communication to make sure we could capitalize on any new features. When we did have suggestions, our expert contact was receptive to our ideas and we have seen these ideas incorporated into later updates.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Numa has demonstrated considerable expertise in the Arts, Beauty & Cosmetics, Retail, Real Estate, and Hospitality industries. Clients commend Numa for enhancing customer communication, improving service efficiency, and facilitating seamless operations. In the Beauty and Retail sectors, feedback highlights increased appointment bookings and effective call management. In Real Estate and Hospitality, users appreciate the quick response capabilities and customized solutions. Overall, Numa is viewed favorably across these industries for its exceptional customer service and impactful technological solutions.
Read All Reviews

Select Industry to see insights

Arts, entertainment & music Beauty & Cosmetics Retail Real estate Hospitality & leisure

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (5)

What Clients Have Said
Clients generally express strong satisfaction with Numa's cost-effectiveness and value for money. One reviewer highlighted their investment of approximately $150 per month, finding it essential for managing call volume and enhancing customer service. Another client noted that Numa's service significantly reduced the need for additional staffing, thus saving costs. Overall, the sentiment reflects that Numa delivers excellent service and support, while offering a competitive pricing structure that meets the needs of small to medium-sized businesses.
Read All Reviews

Was this helpful?

View projects from:

Washington, District of Columbia (1) Kansas City, Missouri (1) Pasadena, California (1) Portland, Oregon (1) Virginia Beach, Virginia (1)

Was this helpful?
View Profile
Right Path Global Services

5.0 2 reviews

$10,000+

< $25 / hr

2 - 9

Pune, India

Services provided

20% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Accounting +2 services

20% Back Office Outsourcing

10% Call Center Services

Right Path Global Services is an accounting firm that specializes in financial management solutions for industries such as automotive technology. The feedback on their services is overwhelmingly positive, with 100% of the reviews highlighting their professionalism, timely reporting, and customized solutions. Clients commend their expertise, which reportedly improved financial accuracy by 30% and reduced expenses by 15%.

See all 2 projects

Industry Experience

Right Path Global Services has demonstrated expertise in the automotive industry, particularly in financial management for tech companies, such as those specializing in LiDAR technology. Clients have praised their ability to streamline accounting processes, improve financial accuracy by 30%, and enhance cash flow visibility. Feedback highlights their professionalism, responsiveness, and tailored approach, making them a trusted partner for automotive firms seeking effective financial solutions.
Read All Reviews

Select Industry to see insights

Automotive

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients express positive sentiment regarding Right Path Global Services' pricing, highlighting it as a good fit for their budget and offering great value for the cost. One client noted that the company's expertise led to a 30% improvement in financial accuracy and a 15% reduction in unnecessary expenses, reinforcing the perception of cost-effectiveness. The tailored approach and proactive advice further enhance their value proposition, establishing them as a trusted partner in financial services.
Read All Reviews

Was this helpful?

View Profile
GIC BPO LLC

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Miami, FL

Services provided

20% Customer Service Outsourcing

30% Back Office Outsourcing

25% Social Media Marketing +2 services

20% Sales Outsourcing

5% Finance & Accounting Outsourcing (FAO)

GIC BPO LLC is a social media management company lauded for its excellent communication and timely delivery of services. With 100% positive feedback, clients appreciate the company's strong cultural fit, alignment of values, and cost-effectiveness. The firm effectively supports growth and time management objectives for its clients.

See all 2 projects

Industry Experience

GIC BPO LLC has demonstrated expertise in the Other Industry, particularly in social media management for professionals such as morticians. Reviews highlight their strengths in communication, project management, and alignment with client values. The overall sentiment is positive, indicating that GIC BPO LLC effectively contributes to growth and time management for clients, making them a suitable partner for businesses seeking reliable support in social media and digital engagement.
Read All Reviews

Select Industry to see insights

Other Industry

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have praised GIC BPO LLC for providing good value for cost, highlighting a strong alignment of company values and a positive culture fit. One client noted that they chose GIC due to its affordability and effective service delivery. Overall sentiment indicates satisfaction with the company's pricing relative to the quality of services rendered, reinforcing the perception of GIC BPO LLC as a cost-effective partner.
Read All Reviews

Was this helpful?

View Profile
Infinity Center BPO

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Ciudad de Guatemala, Guatemala

Services provided

20% Customer Service Outsourcing

60% Call Center Services

20% Back Office Outsourcing

Infinity Center BPO is a call center service provider specializing in sales and telemarketing campaigns. Overall, the feedback is predominantly positive, with clients noting a 30% increase in sales and commendable personalized service. Despite minor cultural differences, their adept communication and project management skills, including managing 200 calls per hour, are highly praised.

See all 1 projects

Industry Experience

Infinity Center BPO has demonstrated strong expertise in the Energy & Natural Resources sector, providing effective call center services that significantly boosted client sales by 30%. Their personalized service, adaptability, and proactive problem-solving approach are highlighted as key strengths. Overall sentiment is positive, particularly in facilitating marketing campaigns. Clients are advised to clearly define project scopes for optimal collaboration, suggesting a good fit for companies seeking robust support in energy-related initiatives.
Read All Reviews

Select Industry to see insights

Energy & natural resources

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Infinity Center BPO's overall value, noting significant increases in sales, such as a reported 30% rise after engaging their services. While one client mentioned an increase in budget, they appreciated the proactive communication regarding costs. The company's personalized service and effective management of call volume were particularly highlighted, indicating that clients feel the investment is justified by the results achieved.
Read All Reviews

Was this helpful?

View Profile
Patient Connect

5.0 1 review

$5,000+

$25 - $49 / hr

50 - 249

Fullerton, PA

Services provided

20% Customer Service Outsourcing

40% Call Center Services

20% Back Office Outsourcing +1 service

20% Staffing

Patient Connect is a Customer Service BPO specializing in call center solutions and outsourced customer support, particularly for the healthcare sector. Feedback highlights their fast, professional service and effective project management, leading to almost no missed calls and increased client satisfaction. With 100% positive reviews, their American representatives are praised for their responsiveness and expertise.

See all 1 projects

1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center & Customer Support Services for Marketing Agency
5.0 — Patient Connect provides call center services for a digital marketing agency. The team is responsible for handling calls and enhancing the patient connection rate for the client's digital services. Read more
Read 1 Review

Was this helpful?

Industry Experience

Patient Connect has demonstrated expertise primarily in the Advertising & Marketing and Healthcare industries. Clients commend their fast communication, effective customer support, and the ability to enhance patient connection rates, leading to increased client satisfaction and reduced missed calls. The overall sentiment is highly positive, particularly within the Healthcare sector, where their local representation and alignment with client values are noted as key strengths, making them a strong contender for similar projects.
Read All Reviews

Select Industry to see insights

Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding Patient Connect's value for money, highlighting it as a key reason for their selection. One reviewer noted the company's 'good value for cost' and emphasized satisfaction with the services provided, leading to enhanced customer retention and reduced missed calls. The quick communication and professional support further reinforced the perceived value of their investment, indicating that clients feel they receive quality service relative to the costs incurred.
Read All Reviews

Was this helpful?

View Profile
Assisttree

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Services provided

10% Customer Service Outsourcing

20% Back Office Outsourcing

20% IT Managed Services +4 services

15% Business Consulting

15% Call Center Services

10% Social Media Marketing

10% Web Development

Assisttree is a Customer Service Outsourcing company specializing in backend operational support and customer care outsourcing. Their reviews highlight a 100% positive feedback rate, emphasizing their strong project management, timely delivery, and effective communication. Clients appreciate their loyalty, hard work, and employee retention, reflecting a robust company culture and alignment with client values.

See all 1 projects

1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing for Supplies Company
5.0 — Assisttree provides ongoing back office services for a supplies company. The team manages the entire backend work, including taking orders, providing quotes, tracking deliveries, and handling the Read more
Read 1 Review

Was this helpful?

Industry Experience

Assisttree has demonstrated strong expertise in the eCommerce sector, particularly in dropshipping and order management. Clients have praised their reliability, strong work ethic, and seamless integration into existing operations, leading to significant revenue growth. The sentiment is overwhelmingly positive, highlighting their consistent performance and excellent communication. Potential clients in the eCommerce industry looking for dependable operational support may find Assisttree to be a suitable partner.
Read All Reviews

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients express strong satisfaction with Assisttree's value for money, consistently highlighting the company's good pricing relative to the quality of service provided. One director noted, 'Good value for cost,' and emphasized that Assisttree's support has allowed their business to grow fourfold in revenue. The long-term relationship established over five years further underscores the sentiment that Assisttree delivers reliable and effective assistance, making it a cost-effective choice for ongoing operational support.
Read All Reviews

Was this helpful?

View Profile
Datum Decipher Analytics

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Udaipur, India

Services provided

15% Customer Service Outsourcing

25% Back Office Outsourcing

15% Web Design +6 services

10% Call Center Services

10% Sales Outsourcing

10% Search Engine Optimization

5% Business Consulting

5% Content Marketing

5% Social Media Marketing

Datum Decipher Analytics Private Limited is an IT and technical back-office support company specializing in software maintenance, infrastructure monitoring, and QA testing. With 100% positive feedback, clients commend their proactive approach, adaptability, and effective project management. Reviewers particularly appreciate their foresight in suggesting improvements and their ability to integrate seamlessly with internal teams.

See all 2 projects

Industry Experience

Datum Decipher Analytics Private Limited has demonstrated expertise primarily in the financial services sector, particularly with fintech companies. Feedback highlights their strengths in IT support, QA testing, and infrastructure monitoring, showcasing a proactive approach that enhances operational efficiency. Clients appreciate their adaptability, clear communication, and ability to anticipate needs, resulting in improved backend stability and reduced post-release incidents. Overall, the sentiment is highly positive, suggesting their services are well-suited for businesses seeking reliable tech support in financial services.
Read All Reviews

Select Industry to see insights

Financial services

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients commend Datum Decipher Analytics for providing excellent value for money, with one CTO noting that their pricing fit the budget while delivering good ROI. The company is recognized for its comprehensive support and adaptability, which enhanced backend operations significantly. Overall sentiment reflects satisfaction with cost-effectiveness, as clients feel they received substantial benefits relative to their investment, although some suggest improvements in onsite support.
Read All Reviews

Was this helpful?

View Profile
Upsist Inc.

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Services provided

15% Customer Service Outsourcing

25% Sales Outsourcing

15% Back Office Outsourcing +3 services

15% HR Outsourcing

15% Recruitment Process Outsourcing

15% Staffing

Upsist Inc. is a Customer Support Outsourcing company specializing in comprehensive Customer Service BPO solutions and Call Center Outsourcing. Their clients commend their transformative impact, highlighting a 300% revenue growth and exceptional project management capabilities. Impressively, all reviews reflect positive feedback, with 100% of reviewers noting their proactive approach and strategic partnership.

See all 1 projects

1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Back-Office Outsourcing Services for Marketing Company
5.0 — Upsist Inc. provides ongoing sales and marketing support to a digital marketing agency. The team's tasks include managing the sales pipeline, performing data entry, creating content, and handling Read more
Read 1 Review

Was this helpful?

Industry Experience

Upsist Inc. has demonstrated strong expertise in the Advertising & Marketing industry, significantly contributing to client revenue growth and operational efficiency. Their proactive project management and innovative CRM solutions have led to a notable 300% revenue increase for a client, enhancing brand credibility and streamlining sales processes. Overall sentiment in this industry is highly positive, reflecting Upsist's strategic partnership approach and effective support in driving digital transformation and growth.
Read All Reviews

Select Industry to see insights

Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients consistently praise Upsist Inc. for delivering exceptional value relative to cost, often highlighting significant ROI, such as a 300% revenue growth. The company's proactive project management and commitment to client success are noted as key differentiators. One client emphasized that Upsist functions as a strategic partner rather than just a service provider, contributing to efficient operations and enhanced brand credibility. Overall, feedback reflects a strong sentiment that Upsist offers high-quality services that justify their pricing.
Read All Reviews

Was this helpful?

View Profile
ZuZo Company Limited

4.8 2 reviews

$1,000+

< $25 / hr

10 - 49

Accra, Ghana

Services provided

20% Customer Service Outsourcing

15% Back Office Outsourcing

10% Call Center Services +9 services

10% HR Outsourcing

10% Staffing

5% Business Consulting

5% Data Annotation Services

5% Fulfillment

5% IT Managed Services

5% IT Staff Augmentation

5% Sales Outsourcing

5% Unified Communications Consulting & SI

ZuZo Company Limited is a Customer Support Outsourcing firm specializing in call center solutions and customer care outsourcing. The reviews highlight a 4.7/5 customer satisfaction score and a +70 net promoter score, indicating exceptional service quality. Clients commend their responsiveness, adaptability, and effective project management, although there is room for incorporating AI into more operations.

See all 2 projects

0 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center & Customer Support Outsourcing for Nonprofit
4.5 — ZuZo Company Limited provides call center services for an eyeglass nonprofit. The team conducts outbound calls to customers following the agreed-upon script and accurately and securely records Read more
Read 1 Review

Was this helpful?

Industry Experience

ZuZo Company Limited has demonstrated strong expertise in the non-profit and insurance industries. Clients from the non-profit sector lauded their ability to enhance customer satisfaction and streamline data collection, achieving remarkable improvements in service metrics. In the insurance industry, they successfully integrated an omnichannel communication platform, resulting in elevated customer experience and operational efficiency. Overall, feedback highlights ZuZo's responsiveness, adaptability, and commitment across these sectors, making them a solid choice for organizations seeking impactful solutions.
Read All Reviews

Select Industry to see insights

Non-profit Insurance

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight ZuZo Company Limited's competitive pricing and strong value for money. One client emphasized that the pricing fit their budget and noted the company's good value for cost. Another client echoed this sentiment, stating that ZuZo's services were delivered with a level of commitment that enhanced the overall value of the solution. Overall, the sentiment regarding cost-effectiveness is highly positive, indicating that clients perceive a strong return on their investment.
Read All Reviews

Was this helpful?

More responsive than most other service providers

ZuZo Company Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View Profile
Experoc

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

20% Customer Service Outsourcing

20% AI Agents

20% Branding +2 services

20% CRM Consulting and SI

20% Generative AI

Experoc is a Customer Support Outsourcing company specializing in managing online customer support, including email and social media. With 100% positive feedback from reviewers, clients appreciate their efficiency and comprehensive service handling, reporting a 63% increase in revenue and significant productivity gains. However, improvements are suggested in analytics and features for basic plans.

See all 1 projects

1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Support Services for AI Consulting Company
5.0 — Experoc provides customer support services for an AI consulting company. The team manages the client's email and social media support, handling service inquiries, bookings, descriptions, and minor Read more
Read 1 Review

Was this helpful?

Industry Experience

Experoc has demonstrated significant expertise in the IT Services industry, notably enhancing customer support for startups. Clients report a remarkable 60% increase in productivity and substantial revenue growth, attributed to Experoc's comprehensive management of online support channels. Their strengths include efficient project management and partnerships with leading customer experience software providers. However, there is room for improvement in analytics and user demonstrations. Overall, they are well-suited for IT companies seeking to optimize customer engagement.
Read All Reviews

Select Industry to see insights

IT Services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Experoc's services as cost-effective, particularly for startups. One client highlighted spending approximately $299 per month, which significantly contributed to a 63% revenue increase. They noted that Experoc's comprehensive management relieved them from additional costs and stress associated with customer support tools. Overall, the sentiment reflects a strong value for money, although some clients suggested enhancements in analytics and features for basic plans.
Read All Reviews

Was this helpful?

View Profile
Syntax Global

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Chennai, India

Services provided

20% Customer Service Outsourcing

30% Back Office Outsourcing

20% Search Engine Optimization +2 services

20% Social Media Marketing

10% Content Moderation Services

Syntax Global is a digital marketing company specializing in PPC and email marketing strategies. They are praised for their professionalism and responsiveness, achieving a 3x increase in website visitors and similar revenue growth. Their services require minimal client input, and 100% of the feedback highlights their effective project management and flexibility.

See all 1 projects

Industry Experience

Syntax Global has demonstrated strong capabilities in the IT Services industry, particularly in B2B outsourcing. Clients have praised their professionalism, responsiveness, and effectiveness in driving digital marketing strategies, resulting in significant increases in website traffic and revenue. Overall sentiment reflects confidence in Syntax Global's ability to deliver measurable outcomes with minimal client involvement, positioning them as a suitable partner for IT Services projects focused on growth and efficiency.
Read All Reviews

Select Industry to see insights

IT Services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients commend Syntax Global for delivering good value for cost, highlighting their professional and responsive team. One client noted the ease of collaboration, stating that Syntax Global required minimal input while achieving significant results, including a threefold increase in website visitors. Overall, the sentiment reflects satisfaction with the company's pricing relative to the quality of service provided.
Read All Reviews

Was this helpful?

View Profile
Teqnet Solutions

5.0 2 reviews

Undisclosed

Undisclosed

10 - 49

South Yarra, Australia

Services provided

10% Customer Service Outsourcing

35% Recruitment Process Outsourcing

15% Finance & Accounting Outsourcing (FAO) +4 services

10% Back Office Outsourcing

10% Business Consulting

10% HR Outsourcing

10% Sales Outsourcing

Teqnet Solutions is a finance and accounting outsourcing company that also provides data entry services. They are praised for their professionalism, tailored solutions, and innovative approaches, with 100% positive feedback emphasizing their efficiency, cost reduction, and client collaboration. Reviewers consistently commend their responsiveness and seamless service delivery.

See all 2 projects

Industry Experience

Teqnet Solutions has demonstrated expertise in the manufacturing industry, particularly in personal care manufacturing. Clients highlighted the company's strengths in talent acquisition, outsourced support, and cost reduction, with a focus on delivering tailored solutions and maintaining high responsiveness. Overall sentiment is highly positive, with clients noting increased efficiency and scalability as key outcomes. This indicates that Teqnet Solutions is a strong fit for businesses requiring support in finance, accounting, and operational enhancements.
Read All Reviews

Select Industry to see insights

Manufacturing

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with Teqnet Solutions' pricing, noting it fits their budget and represents good value for the cost. One client highlighted their ability to reduce costs while increasing efficiency, emphasizing that Teqnet's services contributed significantly to this outcome. Overall, the sentiment is positive, with clients appreciating the company's commitment to delivering tailored solutions and responsive service, further enhancing the perceived value of their offerings.
Read All Reviews

Was this helpful?

View Profile
Tremity

5.0 1 review

$5,000+

$25 - $49 / hr

2 - 9

Veliko Tarnovo, Bulgaria

Services provided

20% Customer Service Outsourcing

30% Custom Software Development

20% IT Staff Augmentation +3 services

10% Enterprise App Modernization

10% Mobile App Development

10% Web Development

Tremity is a Customer Service BPO that excels in Customer Support Outsourcing and continues to modernize and develop technical solutions. With a 20% increase in customer satisfaction ratings, reviews commend Tremity for their active partnership and professional handling of customer support, although occasional delays due to task intricacies are noted.

See all 1 projects

1 of 1 reviews is 5 stars

1 new review for Customer Service Outsourcing services

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients commend Tremity for their proactive partnership in product design and development, noting a 50% increase in development speed and a 20% rise in customer satisfaction. A CEO highlighted their effective customer support and continuous management of the knowledge base. While some feedback indicated minor delays due to attention to detail, overall sentiment remains positive, with clients appreciating their culture fit, value, and technical expertise.
Read 1 Recent Review

Was this helpful?

1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Software Dev & Customer Support for Employee Engagement Co
5.0 — Tremity offers software development and customer support services for an employee engagement company. The team has converted the client's B2C web app into a B2B service and provides customer Read more
Read 1 Review

Was this helpful?

Industry Experience

Tremity has demonstrated strong expertise in the consumer products and services industry, specifically in enhancing B2B applications. Clients praise their comprehensive support in product technical architecture, customer service, and content management, noting a 50% increase in development speed and a 20% rise in customer satisfaction. Their active partnership approach and effective project management have been highlighted as key strengths. Overall, the sentiment in this industry is highly positive, indicating a suitable match for businesses needing similar services.
Read All Reviews

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Tremity’s value for money, highlighting their competitive pricing and quality of service. One CEO noted they chose Tremity over others due to their 'good value for the cost' and significant expertise. The investment of over $100,000 has yielded a 50% increase in development speed and a 20% boost in customer satisfaction, indicating a strong return on investment despite minor delays in task completion.
Read All Reviews

Was this helpful?

View Profile
JamPot

5.0 1 review

Undisclosed

$50 - $99 / hr

Freelancer

London

Services provided

20% Customer Service Outsourcing

20% Accounting

20% Finance & Accounting Outsourcing (FAO) +2 services

20% Fractional CFO Services

20% Sales Outsourcing

JamPot is a finance company offering bookkeeping services, noted for their reliable and timely project management. Their impressive service is highlighted by the positive client experience, although specific outcomes and areas for improvement were not detailed. This feedback suggests a generally positive perception of JamPot's services.

See all 1 projects

Industry Experience

JamPot has demonstrated expertise primarily in the eCommerce sector, providing valuable services such as bookkeeping for companies like GoodGood Giving. Feedback indicates a strong capability in managing financial tasks effectively, leading to positive outcomes in project delivery and client satisfaction. Overall sentiment in the eCommerce industry reflects confidence in JamPot's ability to meet clients' needs, suggesting a strong fit for businesses seeking financial and operational support.
Read All Reviews

Select Industry to see insights

eCommerce

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed a positive sentiment regarding JamPot's cost-effectiveness, noting that their pricing aligns well with the value provided. One client specifically highlighted the affordability of their bookkeeping services, emphasizing that they received quality support for a reasonable rate. Overall, feedback indicates that clients feel they receive good value for their investment, reinforcing JamPot's reputation as a cost-efficient choice for financial services.
Read All Reviews

Was this helpful?

View Profile
Bewage Technologies

5.0 7 reviews

$1,000+

< $25 / hr

10 - 49

Chennai, India

Services provided

10% Customer Service Outsourcing

50% Back Office Outsourcing

25% Social Media Marketing +1 service

15% Call Center Services

Bewage Technologies is a Customer Service BPO company providing outsourced customer support solutions, including call center outsourcing and remote customer care. Reviews reflect a strong emphasis on responsiveness and project management excellence, with 100% of clients mentioning improvements in customer satisfaction metrics, response times, or conversion rates. The company is praised for value, alignment with client values, and proactive service enhancements.

See all 7 projects

5 of 5 Customer Service Outsourcing reviews are 5 stars

5 new reviews for Customer Service Outsourcing in past 6 months

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Consumer Retail Company
5.0 — Bewage Technologies provided customer support services for a consumer retail company. The team answered customers' questions regarding products, sales, and promotions through direct digital Read more
Read 5 Reviews

Was this helpful?

Industry Experience

Bewage Technologies has demonstrated expertise across various industries, including Consumer Products, Financial Services, Information Technology, Retail, and Consulting. Clients commend their responsiveness, effective customer support, and ability to enhance operational efficiency. In Consumer Products, they improved conversion rates significantly. In Financial Services, they aided in scaling operations and delivering insightful analyses. Overall, the sentiment is highly positive, making Bewage Technologies a strong candidate for businesses seeking customer service solutions across these sectors.
Read All Reviews

Select Industry to see insights

Retail Consumer Products Financial services Information technology Consulting

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (5)

What Clients Have Said
Clients consistently express satisfaction with Bewage Technologies' pricing, noting it fits their budgets and provides good value for the cost. One client emphasized, 'Pricing fit our budget' and 'Good value for cost,' reflecting a common sentiment across reviews. Additionally, clients appreciated the quality of service relative to the cost, with one stating, 'We’ve seen an incredibly high level of service,' further reinforcing the perception of value received.
Read All Reviews

Was this helpful?

View Profile
Call2Customers.ae

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

20% Customer Service Outsourcing

30% Back Office Outsourcing

30% Call Center Services +2 services

10% HR Outsourcing

10% Sales Outsourcing

Call2Customers.ae is a customer service and administrative solutions company offering call management and back-office support services. Their reviews indicate high satisfaction rates, with 100% of reviewers praising their professionalism, responsiveness, and alignment with client values. Clients highlight their ability to enhance communication and operational efficiency, establishing Call2Customers.ae as a reliable and exceptional partner.

See all 2 projects

Industry Experience

Call2Customers.ae has demonstrated expertise primarily in the Sports and Recruitment industries. Clients in the Sports sector highlighted their ability to enhance fan engagement and streamline communication, resulting in increased satisfaction and attendance. In the Recruitment industry, feedback emphasized improved operational efficiency and data management, enabling teams to focus on core activities. Overall, sentiment across both industries is highly positive, showcasing Call2Customers.ae's strengths in communication, project management, and tailored solutions.
Read All Reviews

Select Industry to see insights

Sports Other industries

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Call2Customers.ae has received positive feedback regarding their overall cost and value for money. Clients appreciated that their pricing fit within budget constraints while providing good value. For example, the President of Banaat FC highlighted that their budget considerations were met, and Kingston Stanley's Managing Director noted the good value for cost. Overall, clients expressed satisfaction with the services provided and the return on investment, indicating that Call2Customers.ae exceeded expectations in delivering quality outcomes at a reasonable price.
Read All Reviews

Was this helpful?

View Profile
Konnektors

4.1 7 reviews

$1,000+

< $25 / hr

10 - 49

Davao City, Philippines

Services provided

10% Customer Service Outsourcing

30% Email Marketing

15% Call Center Services +4 services

14% Back Office Outsourcing

11% Sales Outsourcing

10% Content Marketing

10% Social Media Marketing

Konnektors is a lead generation and sales process outsourcing firm with expertise in digital marketing and website development. The reviews highlight their effectiveness in delivering qualified leads, exceptional project management, and customer engagement. With 83% of reviews being positive, clients commend their data-driven strategies, professionalism, and commitment to achieving business objectives. However, some feedback suggests room for improvement in meeting initial commitments.

See all 7 projects
Reviews mention Reasonable pricing
Clients have expressed positive sentiments regarding Konnektor's reasonable pricing. One reviewer noted the 'fair market price' for their services, highlighting the company's commitment to delivering value. Additionally, the overall feedback reflects satisfaction with the quality of work provided, emphasizing that the pricing aligns well with the results achieved. This sentiment indicates that Konnektor is perceived as a cost-effective partner for project needs.

Calling Services for Mobile Event App

5.0 Mar 19, 2020

Personal connection (no pun intended) Honest expectation Quality workers Fair market price
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Konnektors has demonstrated expertise across various industries, including consumer products & services, information technology, and advertising & marketing. Clients highlighted their strengths in lead generation, sales process outsourcing, and website development, noting effective communication and solid project management. The overall sentiment is positive, particularly in IT and consumer sectors where their tailored solutions significantly boosted client engagement and conversions. However, feedback from the business services industry indicates mixed experiences, suggesting potential clients should consider their specific needs and expectations.
Read All Reviews

Select Industry to see insights

Consumer products & services Information technology Business services IT Services Transportation Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (5) $10,000 to $49,000 (2)

What Clients Have Said
Clients frequently commend Konnektors for their competitive pricing and the overall value they deliver. For instance, one client noted, 'Good value for cost,' while another emphasized that their 'pricing fit our budget' and resulted in an 'impressive conversion rate.' Overall sentiment reflects satisfaction with the cost-effectiveness of services, although there was one instance where expectations were not met, highlighting the importance of consistent delivery across projects.
Read All Reviews

Was this helpful?

View projects from:

United States (5) Australia (1)

Was this helpful?
View Profile
Nevora Smart Solutions

5.0 1 review

$1,000+

< $25 / hr

2 - 9

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2 services

20% HR Outsourcing

20% Sales Outsourcing

Nevora Smart Solutions is a data management and reporting company specializing in consolidating and processing data for accurate reporting and dashboard creation. They receive overwhelmingly positive feedback, with clients noting a 100% improvement in reporting accuracy, time savings of 213 hours monthly, and strong project management skills with no noted areas for improvement.

See all 1 projects

1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback for Nevora Smart Solutions highlights their exceptional professionalism and project management capabilities. A CFO from Lush Lawn noted a significant reduction in manual data entry, saving 213 hours monthly, which enhanced reporting accuracy and operational efficiency. Clients appreciated the alignment of company values and effective communication methods. Overall sentiment is highly positive, with no suggested areas for improvement, reinforcing their suitability for data consolidation and reporting projects.
Read 1 Recent Review

Was this helpful?

Industry Experience

Nevora Smart Solutions has demonstrated significant expertise in the Home Services industry, particularly in data consolidation and reporting. Clients report improved operational efficiency, accuracy in reporting, and enhanced decision-making capabilities as a result of their services. The overall sentiment is highly positive, highlighting their professionalism and timely project management. For businesses in the Home Services sector looking to optimize their data processes, Nevora Smart Solutions appears to be a strong fit.
Read All Reviews

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients have praised Nevora Smart Solutions for providing excellent value for money, noting that their pricing fit well within budget constraints. One CFO highlighted that their services not only saved significant time on reporting tasks but also enhanced operational efficiency, leading to substantial cost savings. Overall, the sentiment reflects a strong appreciation for the balance of cost and quality, with clients emphasizing the professionalism and timely delivery of services.
Read All Reviews

Was this helpful?

View Profile
Call Experts

4.4 16 reviews

Undisclosed

Undisclosed

50 - 249

Charleston, SC

Services provided

15% Customer Service Outsourcing

85% Call Center Services

Call Experts is a business process outsourcing company specializing in handling inbound calls and customer service. The company is praised for consistently meeting client goals and providing quality service, with approximately 100% of clients noting satisfaction with their expertise and time savings. Some clients suggest areas for improvement, such as increasing service offerings or enhancing call rates.

See all 16 projects
Reviews mention Professional
Clients have consistently praised Call Experts for their professionalism, noting their responsive communication and adherence to project timelines. One client highlighted their ability to provide clear and effective solutions, while another emphasized the team's dedication to understanding client needs. Overall, the sentiment reflects a strong appreciation for their professional conduct and commitment to delivering quality service.

Call Experts Provides a Better ROI

5.0 Jun 22, 2017

Call Experts demonstrates a high level of professionalism in their operations. The team is well-organized and communicates effectively, ensuring a seamless collaboration throughout the project. Their attention to detail and commitment to excellence is evident in their work.
Read Full Review

Very Helpful and All Around Good Quality

4.5 Jun 21, 2017

The staff at Call Experts exhibits an impressive degree of professionalism. They handle inquiries with efficiency and courtesy, creating a positive experience for our customers. Their consistent reliability and dedication to providing quality service is commendable.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

The provider has demonstrated expertise across various industries, including Retail, Advertising & Marketing, Telecommunications, Manufacturing, Financial Services, Automotive, and Utilities. Clients appreciate their ability to enhance customer service and save time, particularly in Retail and Other industries, where they consistently meet service goals. Overall sentiment is positive, highlighting strengths in responsiveness, efficiency, and the ability to provide tailored support, making them a suitable choice for companies seeking reliable outsourcing solutions.
Read All Reviews

Select Industry to see insights

Retail Financial services Healthcare IT Services Automotive Advertising & marketing Nonprofit Utilities Other Industry Information technology Telecommunications Manufacturing

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (3)

What Clients Have Said
Clients consistently highlight the company's competitive pricing and value for money, noting significant savings in both time and costs. One client remarked that they save approximately $300 monthly and avoid the need for additional hiring, while another emphasized that the monthly billing structure is manageable. Overall, the sentiment is positive, with clients appreciating the quality of service relative to the costs incurred, indicating a strong alignment between expenses and service quality.
Read All Reviews

Was this helpful?

View projects from:

Las Vegas, Nevada (2) Livonia, Michigan (1) Atlanta, Georgia (1) Chattanooga, Tennessee (1) Leander, Texas (1) Sugar Land, Texas (1) Deerfield Beach, Florida (1) Hoboken, New Jersey (1) Old Bridge, New Jersey (1) Columbus, Ohio (1) Brea, California (1) Americus, Georgia (1) Arlington, Virginia (1) North Conway, New Hampshire (1)

Was this helpful?
View Profile
Provirtualassistants

5.0 2 reviews

$5,000+

< $25 / hr

10 - 49

Mumbai, India

Services provided

10% Customer Service Outsourcing

20% Back Office Outsourcing

20% Other Digital Marketing +3 services

20% Social Media Marketing

20% Web Design

10% Commercial Brokerage Services

Provirtualassistants is a virtual assistant company that offers services such as customer relationship management, email communication, online research, and daily administrative support. The feedback from their reviews is overwhelmingly positive, with clients praising their effectiveness, organization, and cost-efficiency. Notably, 100% of reviewers appreciated their reasonable rates and task management capabilities.

See all 2 projects
Reviews mention Hard working
Clients have consistently praised Provirtualassistants for their hard-working nature. One finance director noted their team was 'very effective, hard-working, and kind,' showcasing a commitment to delivering results. The dedication to reaching out to potential clients and coordinating effectively with the client’s team further illustrates their strong work ethic. Overall, the sentiment regarding their hard work is overwhelmingly positive, with clients experiencing successful outcomes from their engagements.

CRM Services for Biotech Company

5.0 Jun 29, 2021

They were very effective, hard-working, and kind. Cost-effective.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Provirtualassistants has received positive feedback from clients in the Chemicals & Biotechnology and Hospitality & Leisure industries. In the biotech sector, they demonstrated effective client outreach and coordination, leading to successful client interactions. In hospitality, their virtual assistants excelled in managing daily administrative tasks and generating leads. Overall, clients praised their responsiveness, organization, and cost-effectiveness, indicating that Provirtualassistants is a strong fit for organizations in these industries seeking reliable administrative support.
Read All Reviews

Select Industry to see insights

Chemicals & Biotechnology Hospitality & leisure

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients commend Provirtualassistants for their reasonable pricing and cost-effective services. One finance director noted the firm's competitive rates while emphasizing their effectiveness and hard work. An events planner also highlighted the reasonable hourly rates and quality of service, stating that the team managed daily tasks efficiently. Overall, the sentiment reflects a strong satisfaction with the value received relative to the costs incurred.
Read All Reviews

Was this helpful?
View Profile
Xplore-Tech

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

10% Customer Service Outsourcing

30% Call Center Services

25% Back Office Outsourcing +2 services

25% Transcription

10% Sales Outsourcing

Xplore-Tech is a customer service outsourcing company specializing in handling high volumes of inbound calls. Based on the feedback, 100% of reviewers praised their swift responsiveness and excellent service. They have been consistently helping clients for decades, saving them approximately $50,000 monthly, with no suggested areas for improvement.

See all 1 projects

Industry Experience

Xplore-Tech has demonstrated expertise in the IT Services industry, providing exceptional technology and customer service solutions. Clients report significant cost savings and prompt responsiveness, highlighting the company's strengths in handling high volumes of inbound calls. The overall sentiment is highly positive, emphasizing Xplore-Tech's reliability and ability to meet urgent client needs. This makes them a suitable partner for organizations within IT Services seeking effective inbound service solutions.
Read All Reviews

Select Industry to see insights

IT Services

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised Xplore-Tech for its cost-effectiveness and value for money. One client noted a substantial monthly savings of approximately $50,000, attributing this to the company's efficient service and quick response times. The annual billing structure is also well-received, aligning with client needs. Overall, feedback indicates that Xplore-Tech delivers strong service capabilities at competitive pricing, making them a favorable choice for clients seeking cost-efficient solutions.
Read All Reviews

Was this helpful?

View Profile
DSG

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Johannesburg, South Africa

Services provided

40% Customer Service Outsourcing

20% Back Office Outsourcing

20% E-Commerce Development +2 services

10% Call Center Services

10% Web Design

Launched in 2008, DSG is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and E-Commerce Development.
Read more

More responsive than most other service providers

DSG is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View Profile
AnswerFone

4.9 8 reviews

$5,000+

< $25 / hr

2 - 9

Services provided

10% Customer Service Outsourcing

90% Call Center Services

AnswerFone is a phone answering and receptionist service provider that caters to various business needs, including call handling and lead generation. The majority of their clients express satisfaction with their services, highlighting effective communication, professional staff, and cost efficiency. Approximately 70% of reviewers commend specific team members for their professionalism, while some suggest improvements in data analysis and reporting.

See all 8 projects
Reviews mention High-quality work
Clients consistently highlight the high-quality work provided by AnswerFone, noting that their services effectively create the impression of a dedicated receptionist. One client remarked, 'My clients definitely have the perception that there’s a receptionist in my office,' underscoring the positive impact of their work. Additionally, the structured communication, including detailed call summaries, further enhances client satisfaction, indicating a strong overall sentiment towards the quality of services rendered.

Virtual Receptionist Services for Tax Advisory Firm

5.0 Sep 4, 2020

The quality of work is good. I’ve had clients come into the office and ask where my receptionist is. My clients definitely have the perception that there’s a receptionist in my office, which is exactly what I wanted.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

AnswerFone has demonstrated expertise across various industries, including financial services, manufacturing, advertising, and blockchain technology. Clients commend their professionalism, effective communication, and the ability to handle administrative tasks, which enhances efficiency and customer service. Overall sentiment is positive, with businesses praising their responsiveness and quality of service, making them a reliable choice for firms seeking support in these sectors.
Read All Reviews

Select Industry to see insights

Manufacturing Wellness & Fitness Other Industry IT Services Advertising & marketing Financial services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (7) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally express satisfaction with AnswerFone's cost-effectiveness and value for money. One reviewer noted spending only $300-$400 for flexible monthly services, emphasizing the significant value compared to a full-time receptionist. Another highlighted the competitive pricing and quality of service, stating they received excellent support without the expense of hiring additional staff. Overall, feedback reflects a positive sentiment regarding the company's affordability and the high-quality service provided.
Read All Reviews

Was this helpful?

View projects from:

Canada (7) United States (1)

Was this helpful?
View Profile
Invispire Ecom Services Pvt Ltd

4.5 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

30% Customer Service Outsourcing

35% Back Office Outsourcing

35% Call Center Services

Invispire Ecom Services Pvt Ltd is a Customer Support Outsourcing company providing solutions such as customer service support and vendor management for online retailers. With 100% of reviews highlighting improved response times and communication, clients commend their quick learning and responsiveness, though they note room for growth in product knowledge and decision-making for complex issues.

See all 1 projects

0 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Support for Online Retailer
4.5 — Invispire Ecom Services Pvt Ltd provides customer service support for an online retailer. The team works with vendors to manage customer orders and provide customer support. Read more
Read 1 Review

Was this helpful?

Industry Experience

Invispire Ecom Services Pvt Ltd has demonstrated expertise primarily in the eCommerce industry, providing effective customer service support for online retailers. Feedback highlights their strengths in improving response times and vendor communication, which alleviated pressure from sales teams. Overall sentiment reflects satisfaction with prompt delivery and adaptability, although there are suggestions for enhancing product knowledge and decision-making in complex situations. This provider is well-suited for eCommerce projects seeking reliable customer service solutions.
Read All Reviews

Select Industry to see insights

eCommerce

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive Invispire Ecom Services Pvt Ltd as providing good value for money, with timely delivery and effective customer service support. One client noted improved response times and communication, attributing these successes to the company's efficient project management. However, there were suggestions for further enhancement in product knowledge and decision-making capabilities, indicating a potential area for increased value in future engagements.
Read All Reviews

Was this helpful?

View Profile
Retriever

5.0 1 review

$5,000+

$25 - $49 / hr

2 - 9

Services provided

10% Customer Service Outsourcing

40% Direct Marketing

30% Back Office Outsourcing +1 service

20% Digital Strategy

Retriever is a business development agency specializing in top-of-funnel activities such as prospecting and email outreach. Reviews highlight their exceptional attention to detail and process-oriented culture, resulting in significant pipeline growth and improved LinkedIn connections. With 100% of reviewers praising their communication and execution, Retriever is highly recommended for seamless collaboration and effective results.

See all 1 projects

Industry Experience

Retriever excels in the Information Technology sector, specifically within candidate marketing and sales enablement for the recruiting industry. Clients highlight their detail-oriented approach, effective communication, and impressive results, such as generating substantial opportunity pipelines. Overall sentiment is highly positive, indicating that Retriever is a strong fit for companies seeking dedicated business development support in technology-driven environments.
Read All Reviews

Select Industry to see insights

Information technology

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised the company's high value for money, noting significant outcomes such as generating $500k in new opportunity pipeline within three months. The attention to detail and efficient communication were highlighted as strong points, providing assurance that the investment yields substantial returns. One client remarked on the company's execution level, stating it surpasses similar services, reinforcing the perception of excellent cost-effectiveness and overall value.
Read All Reviews

Was this helpful?

View Profile
EGA Connect

4.8 2 reviews

$1,000+

< $25 / hr

10 - 49

Sarajevo, Bosnia and Herzegovina

Services provided

30% Customer Service Outsourcing

25% Email Marketing

10% Back Office Outsourcing +5 services

10% Call Center Services

10% Sales Outsourcing

5% Content Marketing

5% Social Media Marketing

5% Web Design

EGA Connect is an IT support and consulting company known for providing 24/7 technical support using Centric Software, specifically for photography services on cruise lines. Reviewers highlight their flexibility, responsiveness, and excellent service, with 100% of feedback being positive about their knowledge and quick issue resolution, although communication could be improved.

See all 2 projects

Industry Experience

EGA Connect has demonstrated strong expertise in the IT Services industry, particularly in providing 24/7 technical support and consulting for cruise line photography systems. Clients praised their flexibility, responsiveness, and quality service, highlighting their ability to address technical challenges effectively. Overall sentiment is positive, indicating that EGA Connect is a suitable partner for businesses seeking reliable IT support, particularly within the cruise and photography sectors.
Read All Reviews

Select Industry to see insights

IT Services

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
EGA Connect is perceived as providing excellent value for money, with clients noting their flexibility and responsiveness as key strengths. One client emphasized that 'you’ll get everything you pay for,' indicating satisfaction with the overall cost relative to the quality of service. While there were minor communication issues, the overall sentiment reflects a positive view of their pricing and the comprehensive support offered during engagements.
Read All Reviews

Was this helpful?

View Profile
Amiy

4.5 1 review

$5,000+

$50 - $99 / hr

50 - 249

Tel Aviv-Yafo, Israel

Services provided

10% Customer Service Outsourcing

40% Sales Outsourcing

10% Call Center Services +4 services

10% Demand Generation Marketing

10% Direct Marketing

10% Email Marketing

10% Marketing Strategy

Amiy is a business development company specializing in providing business development specialists to scale-up businesses across various international markets. Clients report significant satisfaction with their services, noting an increase in opportunities, strong communication skills, and effective project management, with over 90% positive feedback highlighting their local expertise and market understanding.

See all 1 projects

Industry Experience

Amiy has demonstrated expertise primarily in the IT Services sector, particularly in business development for Digital as a Service (DaaS) companies. Clients praised their strong communication skills, project management, and ability to provide local market insights and resources. Overall sentiment is positive, highlighting Amiy's effectiveness in generating opportunities and adapting to market challenges. Their strengths make them a suitable partner for businesses looking to expand in diverse regions, especially in complex, international environments.
Read All Reviews

Select Industry to see insights

IT Services

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have highlighted Amiy's business development services as offering significant value for money, with one client noting a $70,000 investment resulting in at least 10 new opportunities per month. Their effective communication and project management skills further enhance their perceived value. However, there were challenges in sourcing the right personnel during the pandemic, indicating room for improvement in recruitment. Overall, the sentiment reflects satisfaction with the balance of cost and benefits.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Amiy is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View Profile
CrestIQX

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

15% Customer Service Outsourcing

20% Back Office Outsourcing

20% HR Outsourcing +3 services

20% Recruitment Process Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Web Development

CrestIQX is a company specializing in administrative support services, including document management, contract handling, and data entry. Reviews indicate a 100% satisfaction rate, highlighting their timely delivery and effective communication. Clients appreciate their proactive approach and the quality of their email communication, reflecting a strong alignment with client values and budget.

See all 1 projects

View Profile
Key Carrier Management Service(Key-CMS)

4.3 5 reviews

$10,000+

$25 - $49 / hr

50 - 249

Ahmedabad, India

Services provided

10% Customer Service Outsourcing

50% Call Center Services

10% Back Office Outsourcing +3 services

10% Digital Strategy

10% Finance & Accounting Outsourcing (FAO)

10% Web Development

Key Carrier Management Service (Key-CMS) offers call center and website development services, catering to diverse business needs. The company is praised for its communication, project management, and ability to deliver projects on time. While 50% of reviewers appreciate their comprehensive solutions, some noted areas for improvement in data handling. Overall, Key-CMS maintains a positive reputation among clients.

See all 5 projects
Reviews mention Communicative
Key Carrier Management Service (Key-CMS) received positive feedback regarding their communication, highlighted by the client's impression of their 'good communication, management, teamwork, and positive outlook.' The client noted that Key-CMS completed projects on time and managed them effectively, although there were instances where not all data was obtained. Overall, the sentiment reflects satisfaction with Key-CMS's communicative approach, despite minor areas identified for improvement.

Call Center Services for Reverse Osmosis Component Mfr

4.0 May 30, 2024

The company utilized Virtual Meeting and Email or Messaging App as the primary forms of communication. We were impressed with their good communication, management, teamwork, and positive outlook. They completed projects on time and managed projects better, though a few requirements were not fulfilled.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Key Carrier Management Service (Key-CMS) has demonstrated expertise in the Manufacturing and IT Services industries. Clients in Manufacturing praised their effective project management and communication, noting successful outcomes in call center projects. In IT Services, they were recognized for delivering comprehensive website development solutions, including content creation, on time, with high quality. Overall, Key-CMS is well-regarded for their professionalism and ability to meet client expectations across these sectors.
Read All Reviews

Select Industry to see insights

IT Services Manufacturing

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Key Carrier Management Service's pricing, noting it fits their budget while delivering good value. One client highlighted the company's ability to provide a comprehensive solution at a reasonable cost, contributing to overall project success. Another review emphasized that the team consistently delivered projects on time and maintained effective communication. Overall, the sentiment regarding cost and value for money is positive, with clients appreciating the balance between affordability and quality.
Read All Reviews

Was this helpful?
View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Customer Support Outsourcing FAQs

Freelancers can fill short-term gaps but often lack management structure, QA processes, and redundant staffing. A dedicated customer support outsourcing company provides dedicated leadership, scalability, and established SLAs—crucial for brands that need consistent, round-the-clock coverage.

E-commerce, SaaS, fintech, travel, and healthcare commonly leverage outsourced teams to handle seasonal spikes, global user bases, or specialized compliance requirements.

A customer support outsourcing company acts as an external help desk, handling inbound and outbound interactions across phone, chat, email, social media, and other channels. These agencies make sure scripts align with brand guidelines and KPIs for optimal effectiveness. Moreover, they also handle the recruitment, training, and management of experienced agents who will be in charge of resolving tickets, processing orders, and providing technical assistance on behalf of the client. Ultimately, their main goal is to maintain—or improve—customer satisfaction while reducing overhead and expanding service coverage.

Customer support outsourcing companies don’t just provide one-size-fits-all solutions; they tailor their strategies and approach to help businesses provide the best support to their customers. When partnering with a full-service provider, clients can expect services such as:

Voice, chat, and email support (Tier 1–3)
Technical troubleshooting and product onboarding
Order processing, refunds, and billing inquiries
Social media moderation and community management
Multilingual or 24/7 coverage
Quality assurance, analytics, and CSAT reporting

Many agencies also bundle back-office tasks such as data entry or CRM administration to create an end-to-end customer operations solution.

Most customer service outsourcing projects reviewed on Clutch range from $10,000 – $49,999. Pricing depends on various factors such as agent location, language skills, and complexity of support. Here’s a rundown of average costs:

Shared agents: $8–$15 per hour (often offshore)
Dedicated agents: $15–$30 per hour for mid-tier markets
Specialized or technical agents in high-cost regions: $30–$50+ per hour

When preparing a budget, ensure you have a clear understanding of your project and which factors impact pricing. Always confirm whether fees include training, software licenses, and quality monitoring.

Map your project’s unique requirements—channels, hours, volumes, and languages.
Shortlist vendors with proven experience in your industry and ticket complexity.
Review verified client ratings, case studies, and sample reports on Clutch to evaluate performance metrics such as first-contact resolution or NPS lifts.
Assess cultural fit—communication cadence, escalation procedures, and data-security standards.
Schedule a discovery call or an interview to thoroughly discuss your project and get to know more about their services.
Run a pilot or SLA-backed trial before signing a long-term contract.

Guaranteed CSAT scores without a clear methodology
Vague pricing or hidden setup fees
High agent turnover rates or lack of training documentation
Limited transparency into QA scores or call recordings
Poor data-security certifications (e.g., no ISO/PCI compliance)

How do you recruit, train, and retain agents for my account?
Which tools (CRM, ticketing, QA) do you use, and can you integrate with ours?
What are your average response and resolution times for clients like us?
How is performance reported, and how often can we audit calls/chats?
What is your disaster-recovery and data-protection policy?
Can we start with a pilot program, and how is success defined?

Top Customer Support Outsourcing Companies

Best Customer Service Outsourcing Companies

Reviews mention Exceptional performance

Digital Strategy for Environmental Solutions Platform

Customer Service Outsourcing for Gaming Company

Multilingual Customer Support for Beverage Company

CX Outsourcing for Financial Services Firm

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Efficient

Call Center Services for Professional Services Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Adaptable

Call Center Services for Software Company

Annotation Service for Speech Assistive Technology Startup

Customer Service Outsourcing for Home Technology Retailer

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Transparent

Customer Support Portal Dev & Design for Appliance Repair Co

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Innovative

Data Center Inventory System for Oil & Energy Firm

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

LinkSolution is very responsive

Call Center Services for Taxi Services Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Great project management

Mobile App Development for Software Development & Testing Company

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Accommodating

Finance & HR Outsourcing for Lead Gen & Staff Aug Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Proactive

SMM & Lead Generation Services for IT Consulting Firm

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience