Top BPO Companies in Salem

Ratings Updated: March 16, 2025

Clutch publishes objective research and verified client reviews. We may earn a fee for some placements. Learn more

Featured

What are Featured Providers?

Unity Communications

4.9 46 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Salem, United States

Services provided

55% Back Office Outsourcing

35% Customer Service Outsourcing

10% Call Center Services

Unity Communications is a business process outsourcing company offering services like customer service, data management, and content writing. Reviews are predominantly positive, with approximately 88% highlighting timely delivery and responsiveness. Clients appreciate their communication and adaptability, though some suggest improvements in evaluation methods and decision-making speed.

See all 46 projects

View Profile Visit Website

ConnectOS

Not yet reviewed

Undisclosed

< $25 / hr

1,000 - 9,999

Serves Salem, United States

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Sales Outsourcing

ConnectOS is a leading provider of offshore talent for organisations in Australia, New Zealand, the US, Canada and the UK. For over a decade, we’ve been supporting our global clients with premium
Read more

View Profile Visit Website
Remote CoWorker

4.8 126 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Salem, United States

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance company that provides administrative, telemarketing, and social media management services. The client reviews highlight their seamless onboarding process, efficiency, and cost-effectiveness. Over 90% of the feedback is positive, with clients praising their responsiveness, efficiency, and the quality of the staff provided. A recurring theme, mentioned in approximately 70% of reviews, is the impressive capability of Remote CoWorker to customize services to align with the unique requirements of various businesses.

See all 126 projects
Reviews mention Attentive

Clients have consistently praised Remote CoWorker for their attentiveness and responsiveness. One client highlighted Ryan's performance as 'attentive, helpful, courteous, and supportive,' emphasizing the effective workflow and communication throughout the project. The founder of CM Narrative noted their impressive responsiveness to all inquiries, which contributed significantly to achieving project goals. Overall, the sentiment reflects a strong appreciation for the company's commitment to client needs.

Marketing & Virtual Assistant Help for Video Marketing Co

5.0 Jun 13, 2021

The workflow between our team and theirs was extremely effective. Ryan has been nothing short of attentive, helpful, courteous, and supportive. I'm impressed by how responsive they are to everything.

Read Full Review

Read All Reviews

Was this helpful?

1 of 1 Other Marketing reviews are 5 stars

Less than $10,000 avg. project cost

Other Marketing PROJECT HIGHLIGHT

Virtual Assistance & Email Mgmt for Ice Cream Catering Co

5.0 — Remote CoWorker provides virtual assistant services for an ice cream catering company. The team assists the client with email management, schedule monitoring and updating, and recording data. Read more

Read 1 Review

Was this helpful?

Australia (1)

Belgium (1)

Canada (3)

United Arab Emirates (1)

United States (74)

England (1)

Was this helpful?
View Profile Visit Website
Hugo

5.0 25 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Salem, United States

Services provided

40% Customer Service Outsourcing

20% Back Office Outsourcing

20% Data Annotation Services +2 services

10% Call Center Services

10% Content Moderation Services

Hugo is a versatile outsourcing company specializing in customer support, content management, and operational efficiency. Across various projects, they have consistently delivered remarkable results, such as a 99.8% accuracy rate in order processing and a 50% reduction in support tickets. Reviewers appreciated their adaptability and seamless integration into existing operations, with 100% of reviews highlighting their positive impact on operational capacity and efficiency.

See all 25 projects
Reviews mention Hard working

Clients consistently commend Hugo for their hard work and dedication. One client highlighted their 'unwavering commitment to on-time deliveries' and noted that Hugo's team 'went above and beyond expectations.' Their adaptability and understanding of the client's culture were also praised, fostering a seamless partnership. Overall, the sentiment reflects a strong appreciation for Hugo's professionalism, flexibility, and the positive energy they bring to collaborations, making them a reliable and hardworking partner.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.

Read Full Review

Read All Reviews

Was this helpful?

2 of 2 Translation reviews are 5 stars

$50,000 – $199,999 avg. project cost

Translation PROJECT HIGHLIGHT

Scaling & QA Services for Media Company

5.0 — A media company has hired Hugo for video scaling services; projects have included creating scripts and scaling translation capabilities to localize content. The team also supplies video guideline QA Read more

Read 2 Reviews

Was this helpful?

France (1)

Kenya (3)

Netherlands (1)

United Arab Emirates (1)

United States (8)

England (1)

Was this helpful?
View Profile Visit Website
Prialto

5.0 35 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$1,000+

< $25 / hr

250 - 999

Portland, OR

Services provided

70% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Prialto is a productivity support company specializing in providing executive and administrative assistance services. The feedback on Prialto is overwhelmingly positive, with 100% of reviewers praising their efficiency, responsiveness, and effective communication. Clients particularly appreciate their ability to seamlessly train backup assistants and adapt to changing needs, ensuring consistent support. Common keywords include "reliable resource," "culture fit," "great system," and "value for cost."

See all 35 projects
2 of 2 Sales Outsourcing reviews are 5 stars

2 new reviews for Sales Outsourcing in past 6 months

$1,000,000 – $9,999,999 avg. project cost

Sales Outsourcing PROJECT HIGHLIGHT

Virtual Business Assistance Services for Consulting Co

5.0 — Prialto provides business and personal digital support services for a consulting company. The team assists with the client's sales, marketing, and coordination processes. Read more

Read 2 Reviews

Was this helpful?

Canada (1)

United States (29)

England (1)

Was this helpful?
View Profile Visit Website
TECHSPEED INC

4.9 13 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Portland, OR

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Transcription

5% Generative AI

TECHSPEED INC is a company specializing in data entry, transcription, lead generation, and business process outsourcing services. The reviews highlight their adaptability, efficiency, and excellent customer service, with a notable emphasis on their quick response times and error-free project execution. Approximately 100% of reviewers praised their reliability and communicative approach, while only a small percentage noted minor areas for improvement, such as record-keeping. Their consistent performance makes them a trusted partner in diverse industries.

See all 13 projects
Reviews mention Exceptional performance

TechSpeed Inc has received exceptional feedback for their performance in large-scale transcription and data mining projects. Clients appreciate their ability to quickly assemble teams, understand complex requirements, and deliver efficient results. A notable instance involved the collection of updates for 136,000 court records, where timely communication and prompt delivery significantly exceeded client expectations. The unmatched customer service, particularly from Vidya Plainfield, has been highlighted as a key differentiator, leading to a strong overall sentiment of satisfaction.

Transcription Services for Consumer Credit Reporting Agency

5.0 Dec 12, 2022

TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.

Read Full Review

Read All Reviews

Was this helpful?

2 of 2 Translation reviews are 5 stars

$10,000 – $49,000 avg. project cost

Translation PROJECT HIGHLIGHT

Transcription Services for Consumer Credit Reporting Agency

5.0 — TechSpeed Inc provides transcription services for a consumer credit reporting agency. They also assist with the data collection process. Read more

Read 2 Reviews

Was this helpful?

Canada (1)

United States (11)

Was this helpful?
View Profile Visit Website
Featured

What are Featured Providers?
TECHSPEED INC

4.9 13 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Salem, United States

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Transcription

5% Generative AI

TECHSPEED INC is a company specializing in data entry, transcription, lead generation, and business process outsourcing services. The reviews highlight their adaptability, efficiency, and excellent customer service, with a notable emphasis on their quick response times and error-free project execution. Approximately 100% of reviewers praised their reliability and communicative approach, while only a small percentage noted minor areas for improvement, such as record-keeping. Their consistent performance makes them a trusted partner in diverse industries.

See all 13 projects
Reviews mention Exceptional performance

TechSpeed Inc has received exceptional feedback for their performance in large-scale transcription and data mining projects. Clients appreciate their ability to quickly assemble teams, understand complex requirements, and deliver efficient results. A notable instance involved the collection of updates for 136,000 court records, where timely communication and prompt delivery significantly exceeded client expectations. The unmatched customer service, particularly from Vidya Plainfield, has been highlighted as a key differentiator, leading to a strong overall sentiment of satisfaction.

Transcription Services for Consumer Credit Reporting Agency

5.0 Dec 12, 2022

TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.

Read Full Review

Read All Reviews

Was this helpful?

2 of 2 Translation reviews are 5 stars

$10,000 – $49,000 avg. project cost

Translation PROJECT HIGHLIGHT

Transcription Services for Consumer Credit Reporting Agency

5.0 — TechSpeed Inc provides transcription services for a consumer credit reporting agency. They also assist with the data collection process. Read more

Read 2 Reviews

Was this helpful?

Canada (1)

United States (11)

Was this helpful?
View Profile Visit Website
Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Salem, United States

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

See all 10 projects
Reviews mention Great team

Clients consistently commend Boldr. for their exceptional team dynamics and commitment to client needs. One client highlighted the team's ability to foster a friendly atmosphere while proactively addressing deliverables, stating, 'No request was too much for them to take on.' Another noted Boldr.'s 'passion for their company and people' as a significant strength, emphasizing their dedication to creating a supportive work environment. Overall, the sentiment surrounding Boldr.'s team is overwhelmingly positive, reflecting strong alignment with client objectives.

Recruiting Services for Relationship Management Company

5.0 Dec 23, 2023

I found that our team (Vicky, Nikki, Chan, and Alex) did an amazing job of keeping us updated and providing deliverables. They built a great atmosphere that was friendly and focused on relationship building. No request was too much for them to take on.

Read Full Review

Call Center Services for Insurance Company

5.0 Aug 23, 2022

Boldr.’s passion for their company and people is their biggest strength. Boldr.’s team is a great group of people who’ll do everything they can to meet your needs.

Read Full Review

Data Services Outsourcing for Machinery Mnfctrng Company

5.0 Aug 5, 2022

Some of the biggest strengths that Boldr. has are their culture and work ethic. When you look at Boldr., you realize that they really care about their employees. All their team members are willing to do just a little extra to reach success.

Read Full Review

Read All Reviews

Was this helpful?

1 of 2 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$1,000,000 – $9,999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 — Boldr. provided customer services outsourcing services for a GPS pet tracker provider. Boldr. provided multi-language support via email and chats for the client's customers around the world. Read more

Read 2 Reviews

Was this helpful?

Austria (1)

Canada (1)

United States (6)

Was this helpful?
View Profile Visit Website
JOYNO INC

5.0 3 reviews
Verified

$1,000+

Undisclosed

250 - 999

Serves Salem, United States

Services provided

20% Content Marketing

20% Email Marketing

20% Social Media Marketing +4 services

10% Back Office Outsourcing

10% Call Center Services

10% SMS Marketing

10% Video Marketing

JOYNO INC is a comprehensive digital marketing and design firm that excels in lead generation, social media marketing, website development, and branding. Reviews highlight their exceptional quality, creativity, and customer-centric approach, with a 100% positive feedback rate emphasizing effective communication, timely delivery, and strong company values. Clients frequently commend their professionalism and passion, which significantly benefit client engagement and business growth.

See all 3 projects
1 of 1 Video Marketing reviews are 5 stars

1 new review for Video Marketing in past 6 months

Less than $10,000 avg. project cost

Video Marketing PROJECT HIGHLIGHT

Comprehensive Digital Mktg Services for Wellness Company

5.0 — JOYNO INC provides comprehensive digital marketing services for a wellness company. The team is responsible for creating and posting content on various platforms, including YouTube, Facebook, and Read more

Read 1 Review

Was this helpful?

Philippines (2)

United States (1)

Was this helpful?
View Profile Visit Website
Business Connections, Inc.

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Salem, OR

Services provided

100% Call Center Services

Telephone answering service Business Connections, Inc. Is in Salem, Oregon. The team offers Call Center Services.
Read more

View Profile

Build a Project Brief in minutes

Answer a few guided questions so we can collect your project requirements. Then, you’ll receive a custom project brief you can send to multiple service providers for quotes.

Start a Project

Ruby

4.6 7 reviews

Undisclosed

Undisclosed

250 - 999

Portland, OR

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Ruby is a virtual receptionist service provider, known for efficiently managing inbound calls with professionalism and exceptional customer service. Overall, 100% of the reviews highlight their high call quality and reliability, with clients appreciating the valuable support in maintaining a professional image. The services are noted as cost-effective, saving clients substantial time and money.

See all 7 projects
Reviews mention Professional

Clients consistently highlight Ruby Receptionists' professionalism, noting their courteous and qualified receptionists who deliver exceptional service. One attorney emphasized the importance of having a live answering service, describing it as 'more professional' than automated alternatives. Another client praised their thoroughness and ability to handle unusual situations flawlessly, stating they have never encountered any issues in years of collaboration. Overall, the sentiment reflects a strong appreciation for Ruby Receptionists' commitment to maintaining high standards of professionalism.

Virtual Receptionist Service for Law Firm

5.0 Aug 11, 2020

It’s nice to have a live answering service, especially because many solo practitioners have an automated answering service. Having a real person answering my calls is more professional. When I need to speak with someone, I email them. They also have a mobile app that allows me to make changes to my account and preferences easily.

Read Full Review

Receptionist Support for Law Firm

5.0 Nov 19, 2018

Ruby Receptionists is central to my goal of “virtualizing” my office so that I can operate from anywhere in the world. They go above and beyond to be helpful. I truly appreciate their professionalism, thoroughness, and remarkable ability to handle even unusual situations flawlessly. I have never had a single issue with any of their receptionists in all of the years I have used their services.

Read Full Review

Read All Reviews

Was this helpful?

3 of 7 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Receptionist Service for Law Firm

5.0 — Ruby Receptionists provide ongoing phone answering services to a solo legal practitioner. They answer all incoming calls and forward the messages to the attorney. Read more

Read 7 Reviews

Was this helpful?

Baton Rouge, Louisiana (1)

Rockville, Maryland (1)

Raleigh, North Carolina (1)

Long Beach, California (1)

Lynn, Massachusetts (1)

Elma, Washington (1)

Tobyhanna, Pennsylvania (1)

Was this helpful?
View Profile
AnswerConnect

4.6 31 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Portland, OR

Services provided

70% Call Center Services

30% Sales Outsourcing

AnswerConnect is a business process outsourcing company specializing in virtual receptionist and inbound call handling services. The reviews are overwhelmingly positive, with about 90% highlighting their reliable, organized, and professional service. Clients frequently commend their ability to manage high call volumes efficiently, which saves time and labor costs. There is a consistent theme of satisfaction with their customer service and adaptable scripting options.

See all 31 projects
Reviews mention Well-organized projects

Clients consistently highlight AnswerConnect's well-organized approach to project management, noting their effective communication and collaborative setup process. One client emphasized their impressive organization, stating, 'Their team works together to deliver the best possible customer service.' Overall, feedback reflects a strong sentiment regarding the company's ability to maintain structured and efficient operations, contributing significantly to enhanced customer service outcomes.

Answering Service for Tech Company

5.0 Mar 8, 2021

When we were setting up our account, they had a lot of questions for us. If we ever need them, we just need to call or shoot them an email. They’re very organized. Their team works together to deliver the best possible customer service.

Read Full Review

Read All Reviews

Was this helpful?

17 of 31 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Answering Service for Tech Company

5.0 — AnswerConnect’s virtual receptionists follow a script while answering calls for a tech company. Dealing directly with the client’s customers, they screen each call, quality leads, and book Read more

Read 31 Reviews

Was this helpful?

Maitland, Florida (1)

Miami, Florida (1)

Orlando, Florida (1)

Pittsburg, Kansas (1)

Charlotte, North Carolina (1)

Dallas, Texas (2)

Houston, Texas (1)

Foley, Alabama (1)

Chicago, Illinois (1)

New York City, New York (1)

Covina, California (1)

Sacramento, California (1)

Santa Ana, California (1)

Sunnyvale, California (1)

Vacaville, California (1)

Chandler, Arizona (1)

Portland, Oregon (1)

Spokane, Washington (1)

Vancouver, Washington (1)

Owensboro, Kentucky (1)

Pittsburgh, Pennsylvania (2)

Hampton, Virginia (1)

Franklin Lakes, New Jersey (1)

Farmingdale, New York (2)

Island Park, New York (1)

Pikeville, Kentucky (1)

Spring City, Pennsylvania (1)

Was this helpful?
View Profile
Physicians Answering Service

4.8 8 reviews

Undisclosed

Undisclosed

10 - 49

Portland, OR

Services provided

70% Call Center Services

30% Back Office Outsourcing

Physicians Answering Service is a professional call center specializing in after-hours and crisis-focused answering services for medical and nonprofit organizations. Receiving overwhelmingly positive feedback, about 95% of reviewers highlight their proactive communication, flexibility, and efficient call management. Many customers appreciate their human touch, with several noting their personable team and minimal use of automated systems. While some suggest improvements in message clarity and crisis information standardization, the consensus is that they deliver reliable and friendly support.

See all 8 projects
Reviews mention Helpful

Clients have expressed high satisfaction with Physicians Answering Service, highlighting their attentiveness and effective communication. One client noted their proactive approach in training staff to ensure high service levels, while another praised their personalized service and quick response times to patient calls. Both reviews emphasized the company's willingness to adapt to client needs and maintain open lines of communication, contributing to a strong partnership. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.

Call Center Service for Medical Clinic

4.0 Dec 16, 2020

They really did their due diligence and took the right steps to ensure that their staff was getting the proper training to maintain a high level of service for our customers. Physicians Answering Service is great at keeping records. Minta has been incredibly helpful, she’s always on top of things and catches any discrepancies quickly.

Read Full Review

After-Hours Call Services for Pediatric Primary Care Group

5.0 Apr 20, 2020

They’re very attentive and willing to bend over backward to help fix whatever might be broken. Physicians Answering Service is able to get back to our patients within 5–10 minutes of them initially placing the call. They always reach out to see if there’s anything they can do to help, responding quickly when I ask anything of them.

Read Full Review

Read All Reviews

Was this helpful?

6 of 8 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Receptionist Services for Retina Clinic

5.0 — Physicians Answering Service provides after-hour answering services for a retina clinic. The team transfers calls to doctors who are on-call. They also take over when their client leaves the office Read more

Read 8 Reviews

Was this helpful?

Hillsboro, Oregon (1)

Portland, Oregon (6)

Clackamas, Oregon (1)

Was this helpful?
View Profile
HelloSells

5.0 4 reviews

Undisclosed

< $25 / hr

50 - 249

Portland, OR

Services provided

40% Call Center Services

30% Customer Service Outsourcing

30% Sales Outsourcing

HelloSells is a virtual customer service and answering service provider known for its exceptional communication and efficient integration with clients' systems. The company has earned overwhelmingly positive feedback, with clients praising its professionalism and adaptability, particularly in customizing services to specific needs. Around 95% of reviewers highlight their excellent customer service, and clients appreciate their budget-friendly pricing, which enhances the perceived value of their services.

See all 4 projects
Reviews mention Easy to work with

Clients consistently describe HelloSells as easy to work with, highlighting the straightforward onboarding process and responsive communication. One client noted the seamless setup and effective support from their team, stating, 'the whole process has been easy because they walk you through it step-by-step.' Another emphasized the reliability of their service, stating it provided 'ease of mind.' Overall, the sentiment reflects a high level of satisfaction with their collaborative approach and responsiveness.

Call Center Services for Plumbing Company

5.0 Dec 30, 2019

We communicated on a daily basis for the first week, as we were getting set up with them. I didn’t have any complaints or questions after the setup. It was smooth, quick, and easy from there on out. Working with their onboarding staff was simple and easy.

Read Full Review

Read All Reviews

Was this helpful?

4 of 4 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Answering Services for Financial Services Co

5.0 — HelloSells provides virtual answering services to prevent unanswered client calls for a financial solutions company. They integrated services with a CRM, offer technical tutorials, and manage IT Read more

Read 4 Reviews

Was this helpful?

Charlotte, North Carolina (1)

Athens, Ohio (1)

Cincinnati, Ohio (1)

Philadelphia, Pennsylvania (1)

Was this helpful?
View Profile
Featured

What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

See all 12 projects
Reviews mention Trustworthy

Clients consistently express high levels of trust in TDCX, highlighting their commitment to transparency and collaboration. One client noted that TDCX fosters a culture where concerns can be raised, enhancing operational efficiencies and trust among all parties. Another emphasized the strong alignment and accountability demonstrated by TDCX's team, which facilitated a seamless working relationship. Overall, the sentiment reflects a strong belief in TDCX's reliability and dedication to client success.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

TDCX has created a culture where everyone at every level can raise a question or concern which has enabled my engagements with them to result in countless operating enhancements as well as large scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.

Read Full Review

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. The managers are very easy to work with, there is alignment and also trust between us.

Read Full Review

Read All Reviews

Was this helpful?

6 of 6 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Deployment for Consumer Products Company

5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read more

Read 6 Reviews

Was this helpful?

Germany (1)

Singapore (7)

Spain (1)

United States (1)

Was this helpful?
View Profile Visit Website
Select VoiceCom

4.9 8 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Salem, United States

Services provided

35% Customer Service Outsourcing

25% Call Center Services

20% Sales Outsourcing +2 services

15% Back Office Outsourcing

5% Business Continuity Management

Select VoiceCom is a customer service and sales support company specializing in providing tailored solutions for businesses. Across the reviews, 100% of clients praised their reliability and dedication, with 83% emphasizing their strong cultural fit and quality service. Clients noted a significant increase in sales and customer satisfaction, with a 25% boost in sales conversions and a 35% rise in customer satisfaction.

See all 8 projects
1 of 1 Recruitment Process Outsourcing reviews are 5 stars

1 new review for Recruitment Process Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost

Recruitment Process Outsourcing PROJECT HIGHLIGHT

Customer Service Recruiting for Financial Services Co

5.0 — Select VoiceCom provided outsourced recruitment services for a financial services company. The team helped the client hire and train a team of customer service agents. Read more

Read 1 Review

Was this helpful?

Miami, Florida (1)

Raleigh, North Carolina (1)

Brooklyn, New York (1)

New York City, New York (1)

Los Altos, California (1)

San Rafael, California (1)

Was this helpful?
View Profile Visit Website
Securus Contact Systems

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Happy Valley, OR

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Securus Contact Systems is a phone answering service. Launched in 2012, the firm is in Happy Valley, Oregon. Their services include Call Center Services and Sales Outsourcing.
Read more

View Profile
WellReceived

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Portland, OR

Services provided

75% Call Center Services

15% Customer Service Outsourcing

10% Back Office Outsourcing

WellReceived is a call center. They were established in 2020 and focus on Call Center Services and Customer Service Outsourcing.
Read more

View Profile
InflowCX

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Beaverton, OR

Services provided

40% Business Consulting

40% IT Managed Services

10% Call Center Services +1 service

10% Customer Service Outsourcing

InflowCX is an IT managed services company. They are in Beaverton, Oregon, and their services include IT managed services and Business Consulting.
Read more

View Profile
Active Telesource

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Milwaukie, OR

Services provided

50% Call Center Services

50% Other

Active Telesource is a Milwaukie, Oregon-based call center company. They focus on Call Center Services and were launched in 1997.
Read more

View Profile
Sara Arnold Copywriting & Creative

4.8 2 reviews

$1,000+

$50 - $99 / hr

Freelancer

Portland, OR

Services provided

30% Advertising

20% Other Digital Marketing

10% Back Office Outsourcing +4 services

10% Branding

10% Content Marketing

10% Digital Strategy

10% Social Media Marketing

Sara Arnold Copywriting & Creative is a freelance service specializing in copywriting and strategic content development. Clients consistently praise Sara's creativity, thorough research, and seamless project management. With 100% positive feedback, she is lauded for delivering high-quality content with minimal revisions, aligning well with brand strategies, and enhancing client engagement through effective communication.

See all 2 projects
Reviews mention Meets deadlines

Clients consistently commend Sara Arnold Copywriting & Creative for their punctuality and adherence to deadlines. One client highlighted that Sara delivers projects according to the agreed schedule and completes tasks quickly. Additionally, her initial drafts require minimal revisions, indicating her efficiency and thorough understanding of project requirements. Overall, the sentiment reflects a strong confidence in her ability to meet deadlines effectively.

Content Strategy & Creation for Staffing Co

5.0 Dec 20, 2019

I usually send her a project with a brief description of what we want, and she sends an estimate back right away. She outlines different milestones and confirms that it will work for us. We communicate via phone or email, and even meet with her in person. She delivers the product according to the schedule and completes everything quickly. Management is amazing.

Read Full Review

Read All Reviews

Was this helpful?

1 of 2 Content Marketing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Content Marketing PROJECT HIGHLIGHT

Content Writing for Premium Website Development Service

4.5 — Sara Arnold develops content highlighting client case studies. They also develop internal communications including video scripts. Read more

Read 2 Reviews

Was this helpful?
View Profile
Maramba Consulting

Not yet reviewed

$10,000+

Undisclosed

2 - 9

Lake Oswego, OR

Services provided

50% Business Consulting

15% CRM Consulting and SI

15% Sales Outsourcing +2 services

10% Back Office Outsourcing

10% Low/No Code Development

Business Consulting company Maramba Consulting is in Lake Oswego, Oregon. They provide Business Consulting and CRM consulting and SI and were launched in 2017.
Read more

View Profile
Breakthrough Local SEO

Not yet reviewed

$5,000+

$150 - $199 / hr

2 - 9

Tigard, OR

Services provided

35% Search Engine Optimization

35% Web Design

30% Sales Outsourcing

Breakthrough Local SEO is a SEO agency. They were founded in 2017, and their services include Search Engine Optimization and Web Design.
Read more

View Profile
PTIGlobal

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Beaverton, OR

Services provided

50% Translation

30% Call Center Services

20% Custom Software Development

PTIGlobal is a Translation company. They are based in Beaverton, Oregon, and their services include Translation and Call Center Services.
Read more

View Profile
iBridge, LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Beaverton, OR

Services provided

30% Back Office Outsourcing

20% AI Development

20% Cybersecurity +2 services

20% Litigation Support Services

10% Translation

IBridge, LLC is a Beaverton, Oregon-based Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Cybersecurity.
Read more

View Profile
DataSafe Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Tualatin, OR

Services provided

40% Document Digitization & Management

30% Cloud Consulting & SI

30% IT Managed Services

Founded in 1985, DataSafe Inc. Is a small Tualatin, Oregon-based Document Digitization & Management company. Their services include Document Digitization & Management and cloud consulting & SI.
Read more

View Profile
Interaction Metrics

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Portland, OR

Services provided

100% Call Center Services

Established in 2004, Interaction Metrics, a small answering service, is headquartered in Portland, Oregon. Their services include Call Center Services.
Read more

View Profile
Certified Languages International

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Portland, OR

Services provided

30% Language Interpretation

30% Translation

20% Call Center Services +1 service

20% Transcription

Certified Languages International is a Translation company. They are in Portland, Oregon, and their services include Translation and Language Interpretation.
Read more

View Profile
Portland Computerworks

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Tigard, OR

Services provided

60% IT Managed Services

15% Call Center Services

15% Cybersecurity +1 service

10% Other IT Consulting and SI

Established in 2011, Portland Computerworks is a small IT managed services company. Their services include IT managed services and Call Center Services.
Read more

View Profile
Portland Outsource

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Aloha, OR

Services provided

50% Back Office Outsourcing

50% HR Consulting

Portland Outsource is a Back Office Outsourcing and HR Consulting company in Aloha, Oregon. They offer Back Office Outsourcing and HR Consulting and were launched in 2024.
Read more

View Profile
XPND Interactive

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Portland, OR

Services provided

25% Advertising

15% Pay Per Click

15% Search Engine Optimization +4 services

15% Social Media Marketing

10% Back Office Outsourcing

10% Branding

10% Content Marketing

XPND Interactive is an Advertising company. They are headquartered in Portland, Oregon, and their services include Advertising and Pay Per Click.
Read more

View Profile
Lead Savvy

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Portland, OR

Services provided

100% Sales Outsourcing

Lead Savvy, a Sales Outsourcing company, was launched in 2006. The small team specializes in Sales Outsourcing.
Read more

View Profile
Baaraku

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Portland, OR

Services provided

25% Back Office Outsourcing

25% HR Outsourcing

25% Recruiting +1 service

25% Staffing

Baaraku specializes in Web 2 and Web 3 development and IT specialist sourcing. The reviews highlight their excellent communication, detailed implementation, and strong company culture. Clients appreciate their considerate project management and alignment with company values, noting that Baaraku offers good value for cost.

See all 1 projects

View Profile
Professional Dispatch Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Portland, OR

Services provided

60% Call Center Services

40% Other

Professional Dispatch Services is a call center service. Established in 1995, the team offers Call Center Services.
Read more

View Profile
CSR Personnel

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Portland, OR

Services provided

25% Recruiting

25% Staffing

15% Call Center Services +3 services

15% Customer Service Outsourcing

10% HR Consulting

10% HR Outsourcing

CSR Personnel, a Staffing company, provide Staffing and Recruiting. They were established in 2002.
Read more

View Profile
FCR

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Eugene, OR

Services provided

100% Call Center Services

Based in Eugene, Oregon, FCR is a midsize call center company. The team specializes in Call Center Services.
Read more

View Profile
Northwest Technologies Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Portland, OR

Services provided

80% IT Managed Services

10% Call Center Services

10% Cybersecurity

IT managed services company Northwest Technologies Group was launched in 2000. The company provides IT managed services and Cybersecurity.
Read more

View Profile
Yesler

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Portland, OR

Services provided

20% Call Center Services

20% Content Marketing

20% Market Research +2 services

20% Marketing Strategy

20% Social Media Marketing

Yesler, a midsize call center service, is based in Seattle, Washington and Wayne, Pennsylvania. Their services include Call Center Services and Content Marketing.
Read more

View Profile
TDR way

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Portland, OR

Services provided

100% Sales Outsourcing

Founded in 2018, TDR way is a Sales Outsourcing company. The company focuses on Sales Outsourcing, and is small.
Read more

View Profile
Westside Secretarial Service

Not yet reviewed

$1,000+

$25 - $49 / hr

Freelancer

Portland, OR

Services provided

50% Call Center Services

50% Other

Westside Secretarial Service, a small call center service, is based in Portland, Oregon. The team provides Call Center Services.
Read more

View Profile
ShoeFitts Marketing

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Portland, OR

Services provided

20% Back Office Outsourcing

20% Branding

15% Content Marketing +3 services

15% Digital Strategy

15% Marketing Strategy

15% Social Media Marketing

ShoeFitts Marketing is a Back Office Outsourcing company. The Portland, Oregon-based firm focuses on Back Office Outsourcing and Branding.
Read more

View Profile
Upward Technology

Not yet reviewed

$5,000+

$25 - $49 / hr

2 - 9

Portland, OR

Services provided

25% Unified Communications Consulting & SI

20% Back Office Outsourcing

20% Cybersecurity +2 services

20% IT Strategy Consulting

15% IT Managed Services

Upward Technology is an unified communications consulting & SI company based in Portland, Oregon. Their services include unified communications consulting & SI and IT strategy consulting.
Read more

View Profile
Michael Pacheco Consulting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Portland, OR

Services provided

20% Email Marketing

20% Market Research

20% Marketing Strategy +3 services

20% Sales Outsourcing

10% Content Marketing

10% Content Writing Services

Established in 2017, Michael Pacheco Consulting is a Market Research company. The team specializes in Market Research and Marketing Strategy.
Read more

View Profile
Image Access Corporation

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Vancouver, WA

Services provided

40% Robotics Process Automation

20% AI Development

20% Cloud Consulting & SI +1 service

20% Document Digitization & Management

Image Access Corporation, a Robotics Process Automation company, is headquartered in Vancouver, Washington. They focus on Robotics Process Automation and cloud consulting & SI.
Read more

View Profile
GTMA

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Vancouver, WA

Services provided

10% Branding

10% Corporate Photography

10% Email Marketing +7 services

10% Graphic Design

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Production

10% Web Design

10% Web Development

GTMA is a branding agency. Their midsize team of employees is headquartered in Vancouver, Washington. Their team specializes in Branding and Social Media Marketing.
Read more

View Profile
Gnome

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Vancouver, WA

Services provided

25% Branding

25% Fractional CMO Services

25% Marketing Strategy +1 service

25% Sales Outsourcing

Established in 2016, Gnome is a branding firm. Headquartered in Vancouver, Washington, the team offers Branding and Marketing Strategy.
Read more

View Profile
RevOps Global

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ridgefield, WA

Services provided

20% BI & Big Data Consulting & SI

20% Marketing Strategy

15% Business Consulting +3 services

15% CRM Consulting and SI

15% Pay Per Click

15% Sales Outsourcing

RevOps Global is a Marketing Strategy company established in 2010. The company offers Marketing Strategy and BI & big data consulting & SI.
Read more

View Profile
AnswerNet

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Gresham, OR

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

AnswerNet is a call center. Headquartered in Gresham, Oregon, the agency provides Call Center Services and Back Office Outsourcing.
Read more

View Profile
Answer Ally

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Sandy, OR

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Answer Ally is a call center service. Headquartered in Sandy, Oregon, the company was launched in 2014. Their services include Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Badass P.A. PDX

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Portland, OR

Services provided

50% Back Office Outsourcing

50% Call Center Services

Badass P.A. PDX, a small Back Office Outsourcing and call center, is based in Portland, Oregon. The team provides Back Office Outsourcing and Call Center Services.
Read more

View Profile
Gateway Communications Inc.

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Portland, OR

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Gateway Communications Inc. Is an answering service. Their small team is located in Portland, Oregon. Their team specializes in Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Remote Tasker

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Portland, OR

Services provided

20% Back Office Outsourcing

15% Branding

15% Search Engine Optimization +4 services

15% Web Design

15% Web Development

10% Logo

10% Packaging Design

Remote Tasker is a small Back Office Outsourcing company based in Portland, Oregon. Their services include Back Office Outsourcing and Branding.
Read more

View Profile
World Access Network

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Vancouver, WA

Services provided

40% IT Managed Services

30% BI & Big Data Consulting & SI

30% Call Center Services

Located in Vancouver, Washington, World Access Network is a small IT managed services company. The team provides IT managed services and BI & big data consulting & SI.
Read more

View Profile