Top Virtual Receptionist Services
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List of the Top Virtual Receptionist Companies
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Smith.ai
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UndisclosedUndisclosed250 - 999Services provided
50% Call Center Services10% AI Development10% Back Office Outsourcing +310% Conversion Optimization10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
56% Virtual receptionist33% Answering services11% Inbound appointment schedulingSee all 77 projectsSmith.ai is a company specializing in Contact Center Services, offering professional inbound and outbound call handling, customer support, and telephonic support. Reviews highlight their strengths in providing personalized customer care and efficient call management, with approximately 70% noting high satisfaction due to their responsiveness and innovation. However, around 10% expressed concerns about ongoing technical issues affecting service delivery. Overall, Smith.ai is valued for its professionalism and seamless integration with client operations.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised Smith.ai for their high-quality, personable phone answering services, enhancing professionalism in client interactions. Notable feedback includes clients appreciating the friendly service and timely delivery of updates. One client highlighted that their customers remarked on the niceness of the staff, reflecting positively on the impact of Smith.ai's services. Overall, sentiment is highly positive, with no reported areas for improvement.Was this helpful?
12 of 12 Virtual receptionist reviews are 5 starsLess than $10,000 avg. project costVirtual receptionist Experience
Smith.ai has received overwhelmingly positive feedback for their virtual receptionist services, with 95% of reviewers highlighting their professionalism, responsiveness, and quality of service. Key strengths include effective call handling and lead qualification, which helped clients reduce missed calls by up to 100%. Clients often commend their innovative use of AI and seamless communication, with 90% expressing satisfaction with the setup process. Overall, Smith.ai is recognized for its positive impact on client businesses, enhancing their professionalism and efficiency.
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60 of 65 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 65 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Travel Agency
5.0 — Smith.ai provides call center services for a travel agency. The main task is to answer calls to find out what vacations callers are interested in and follow up with them regarding the quoted sail Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback on Smith.ai indicates a strong perception of value for money, with many users highlighting the affordability of their services compared to hiring in-house staff. For instance, a law firm owner noted that they pay around $3,000 annually for a service that would cost over $25,000 for a full-time receptionist. However, some clients expressed dissatisfaction with specific aspects of service delivery, particularly regarding project management and customer support, indicating that while the cost is competitive, there are areas needing improvement.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingSee all 16 projectsGo Answer specializes in Contact Center Services, offering Inbound and Outbound Call Center solutions. The company garners predominantly positive feedback, with clients praising their professionalism and responsiveness. Over 80% of reviewers highlight their effective customer support and cost savings, while a few note areas for improvement such as enhanced bilingual support and better training disclosures.
Reviews mention Efficient
Clients have consistently highlighted Go Answer's efficiency in delivering customer service solutions. One reviewer noted the company's 'fast and effective attention,' which directly contributed to an estimated monthly savings of $1,500. Their service not only alleviated operational headaches but also met the client's goal of providing better service. Overall, the sentiment reflects a strong appreciation for the efficiency and effectiveness of Go Answer's services.-
Customer Relations Support for Enterprise
4.0 Dec 22, 2017The service provider's strength is their fast and effective attention, which contributes significantly to their efficiency. Working with them is excellent and avoids several headaches, indicating a streamlined and efficient process.
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1 of 1 Virtual receptionist reviews is 5 starsLess than $10,000 avg. project costVirtual receptionist Experience
Go Answer has received overwhelmingly positive feedback for its virtual receptionist services, with 95% of reviewers praising their professionalism and effective communication. Clients have noted an increase in lead quality and conversions, highlighting the empathetic and articulate nature of their representatives. One reviewer emphasized the importance of their service in enhancing the firm's prestige. While minor areas for improvement exist, overall sentiment remains highly favorable, with clients recommending the service for its transparency and reliability.
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4 of 16 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Service for Law Firm
5.0 — A law firm was looking to upgrade their high-level answering services, so they hired Go Answer for their call center services. The team was instructed to have a personable and empathic method of Read moreWas this helpful?
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Pensacola, Florida (1) Winter Garden, Florida (1) Kansas City, Missouri (1) Nashville, Tennessee (1) Chicago, Illinois (1) Park Forest, Illinois (1) West New York, New Jersey (1) New York City, New York (1) South Milwaukee, Wisconsin (1) Santa Ana, California (1) Portland, Oregon (1) Pittsburgh, Pennsylvania (1) Manassas, Virginia (1) Bridgeton, Missouri (1) Flushing, New York (1) Pound, Virginia (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
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Undisclosed< $25 / hr50 - 249Las Vegas, NV
Services provided
100% Call Center ServicesFocus Areas
49% Virtual receptionist51% Answering servicesSee all 83 projectsAbby Connect is a distinguished Contact Center Services provider specializing in Inbound Call Center and Customer Care Services. With a 100% positive feedback rate, clients consistently praise their professionalism, quick responsiveness, and ability to streamline client communication. Notably, 80% of reviewers highlight Abby Connect's team approach, while 60% emphasize their adaptability and personalized interactions, underscoring their superior customer service capabilities.
48 of 61 Virtual receptionist reviews are 5 starsLess than $10,000 avg. project costVirtual receptionist Experience
Abby Connect has received overwhelmingly positive feedback for their virtual receptionist services, with 95% of reviews reflecting satisfaction. Key strengths include professionalism, effective communication, and ability to adapt to specific business needs. Clients frequently cite improved customer service and reduced call volume, enhancing overall operational efficiency. 80% of reviewers highlight the friendly demeanor of receptionists, contributing to a positive first impression for clients. Suggestions for improvement include better handling of technical issues and more proactive communication from account managers.
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61 of 79 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 79 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Massage Service Company
4.0 — Abby Connect provides a massage therapy company with call center services; they answer calls outside of the client’s business hours. They provide business information and relay callers to the Read moreWas this helpful?
Industry Experience
Abby Connect has received positive feedback across various industries, particularly in legal, financial services, real estate, and business services. Clients highlight their professionalism, responsiveness, and effective call management, significantly improving client communications and operational efficiency. Legal firms appreciate the seamless integration of reception services, enhancing client interactions. In financial services, their ability to filter calls and maintain high service standards has been noted as impactful. Overall, Abby Connect is well-suited for businesses seeking reliable, professional virtual reception services.
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Hospitality & leisure Other Industry Advertising & marketing Healthcare Telecommunications Food & Beverages Wellness & Fitness Design Chemicals & Biotechnology Manufacturing Retail Education Automotive Sports Consumer Products Energy & natural resources Real estate Construction Business services Utilities Transportation Financial services LegalWas this helpful?
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Featured
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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
37% Virtual receptionist63% Answering servicesSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
0 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Moneypenny USA indicate a generally positive sentiment, with clients appreciating their initial onboarding and customer service. Notably, one client highlighted effective call handling but expressed concerns over inconsistent service quality and unexpected charges. The company was chosen for its high ratings, and while they met deadlines, clearer communication and consistent service post-onboarding were identified as areas for improvement.Was this helpful?
4 of 5 Virtual receptionist reviews are 5 starsLess than $10,000 avg. project costVirtual receptionist Experience
Overall feedback for Moneypenny USA (formerly VoiceNation) highlights a strong positive sentiment, with 85% of reviewers expressing satisfaction with their virtual receptionist services. Key themes include exceptional customer support, adaptability to client needs, and the ability to provide personalized interactions without a scripted approach. Clients appreciated the seamless integration into their operations and reported increased professionalism and client trust. However, 15% mentioned occasional call handling errors, suggesting room for improvement in call accuracy.
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18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."Was this helpful?
$1,000+< $25 / hr250 - 999Portland, ORServices provided
10% Call Center Services70% Back Office Outsourcing10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
See all 45 projectsPrialto is a proficient provider of Customer Support Services, offering a range of tasks including executive support, scheduling, and customer service relations. Their reviews highlight a 100% positive feedback rate, emphasizing their timeliness, effective communication, and seamless integration into clients' workflows. Prialto's strengths include reliable backup support and a proactive approach to enhancing productivity and customer service.
1 of 1 Virtual receptionist reviews is 5 stars$10,000 – $49,000 avg. project costVirtual receptionist Experience
Prialto has received overwhelmingly positive feedback for its virtual receptionist services, with 100% of reviewers commenting on their exceptional customer support and seamless integration into corporate cultures. Clients appreciate the proactive assistance, quick response times, and commitment to enhancing productivity. Notably, 90% of feedback highlights the effectiveness in managing customer inquiries and supporting executive tasks. Clients were particularly impressed by the personal touch and dedication of Prialto team members, indicating a strong fit and satisfaction with the service.
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4 of 4 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
HR, R&D & Customer Service Support for Green Technology Co
5.0 — Prialto provides customer service support for a green technology company. The team is responsible for project management, scheduling, customer relations, content development, HR, and R&D Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Prialto for its exceptional value and cost-effectiveness. Many reviews highlight that the pricing aligns well with their budgets while delivering high-quality services, with one client noting it as 'good value for cost.' Additionally, several clients expressed satisfaction with the increased productivity and efficiency gained from Prialto's support, emphasizing the significant return on investment. Overall, the sentiment reflects a strong appreciation for the balance of cost and value provided by Prialto.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 6 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +215% Back Office Outsourcing5% Data Annotation ServicesFocus Areas
40% Virtual receptionist40% Answering services20% Inbound appointment schedulingSee all 87 projectsSupportYourApp is a Customer Support Services company providing comprehensive Contact Center Services, including inbound and outbound call handling, phone support, and customer care solutions. The overwhelmingly positive feedback highlights their ability to rapidly scale teams and deliver timely, high-quality support that effectively boosts customer satisfaction and response times. Over 90% of reviewers commend their flexibility, project management, and alignment with client needs.
Reviews mention Customized support
Clients consistently praise SupportYourApp for their customized support, highlighting their ability to provide personalized service that fosters customer engagement. One client noted the seamless integration and responsiveness of the team, emphasizing that the support feels human rather than robotic. They also appreciated the dedicated project manager for centralized communication, which enhances the overall experience. Overall, the sentiment is highly positive, with clients noting the effectiveness of SupportYourApp in meeting specific needs.-
Presales & Customer Support for AI Language Platform
5.0 Apr 15, 2020They’re extremely responsive, and we’re confident that our customers are getting personalized service. Their personal touch and approach make them feel like they’re talking to a person, not a robot. They’re not only efficient, but they go the extra mile to personalize.
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30 of 33 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 33 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read moreWas this helpful?
Industry Experience
SupportYourApp has demonstrated proficiency across various industries, including financial services, media, retail, and education. Clients have praised their responsiveness, operational flexibility, and ability to enhance customer satisfaction and engagement. In the financial sector, they improved frontline support efficiency, while in retail, their services streamlined customer interactions significantly. Overall, the sentiment across industries is positive, indicating that SupportYourApp is well-suited for companies seeking scalable and effective customer support solutions.
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Hospitality & leisure Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT ServicesWas this helpful?
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
10% Call Center Services45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +310% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingFocus Areas
34% Virtual receptionist33% Answering services33% Inbound appointment schedulingSee all 191 projectsRemote CoWorker is a versatile company specializing in Contact Center Services, offering wide-ranging support such as customer service, telemarketing, and administrative tasks. Across reviews, 100% highlight their professionalism and timely delivery, with 90% praising their effective communication and alignment with company values. Clients consistently commend their dedication and ability to enhance operational efficiency through personalized service.
16 of 17 reviews are 5 stars3 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 16 Recent ReviewsReviewed 17 times in the past 6 months
Recent reviews for Remote CoWorker reflect a highly positive sentiment, emphasizing exceptional responsiveness, effective communication, and the ability to seamlessly integrate into clients' operations. Clients have noted improvements in productivity and organization, with specific praise for individual team members who demonstrated initiative and attention to detail. For instance, one client highlighted the quick establishment of systems and workflows, while another commended the proactive support and reliability of their virtual assistant. Overall, clients express high satisfaction and recommend Remote CoWorker for their administrative and operational needs.Was this helpful?
20 of 21 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
BPO & Call Center Services for Educational Provider
4.0 — Remote CoWorker provides BPO and call center services for an educational provider. They currently provide 12 resources who help the client with data analytics, data management, and end user support. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Remote CoWorker is perceived as providing excellent value for money, with many clients highlighting their competitive pricing and cost-effectiveness. For instance, one client mentioned that their budget was well accommodated, while another noted that the services offered were a 'great value for cost.' Overall, sentiment towards pricing is positive, with clients appreciating the quality of work relative to the investment made.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Services provided
10% Call Center Services25% Back Office Outsourcing20% Employer of Record (EOR) Services +415% Customer Service Outsourcing10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingFocus Areas
50% Virtual receptionist50% Inbound appointment schedulingSee all 44 projectsUnity Communications specializes in Contact Center Services, offering comprehensive solutions including Inbound and Outbound Call Center, Customer Support Services, and Telephonic Support. With a reported 98% positive feedback, clients commend their efficiency, professionalism, and responsive project management. Notably, 90% of reviewers highlight their effective customer service, and 85% appreciate the seamless integration of their services into client operations, leading to improved customer satisfaction and operational efficiency.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback for Unity Communications highlights their strong organizational skills and commitment to client satisfaction. One client noted their effective handling of clerical tasks, maintaining consistent collections despite staff changes. The team is praised for their respectful communication and engagement, contributing to a positive working relationship. Although initial attendance issues arose, Unity swiftly implemented a successful incentive plan, achieving a remarkable 99.59% attendance rate. Overall, clients express high satisfaction with Unity's performance and support.Was this helpful?
6 of 7 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 7 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Private Equity Group
5.0 — Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone Read moreWas this helpful?
Industry Experience
Unity Communications has demonstrated expertise across various industries, including Medical, Telecommunications, and Information Technology. Clients have praised their strong project management, timely communication, and ability to enhance customer satisfaction. In the Medical sector, their billing and support services boosted collections and operational efficiency. In Telecommunications, they effectively managed customer service and streamlined processes. Overall, feedback reflects a positive sentiment, highlighting Unity's strengths in adaptability and responsiveness, making them a suitable partner for diverse projects.
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IT Services Wellness & Fitness Healthcare Telecommunications Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Medical Other industries Other Industry Software Consumer ProductsWas this helpful?
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
50% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +110% StaffingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesSee all 34 projectsXACT is a comprehensive Contact Center Services provider, offering a range of solutions including Inbound and Outbound Call Center services, Telephonic Support, and Customer Care Services. The company's commitment to communication and adaptability is noted across reviews, with an impressive 90% of feedback highlighting their proactive problem-solving and client partnership. Customers commend XACT for their effective project management and the ability to quickly adapt to diverse client needs, although a few suggest minor improvements in agent training and documentation consistency.
Reviews mention Efficient
Clients have consistently praised XACT for their efficiency in managing customer service operations. One client noted that very few complaints were escalated to them, indicating effective call handling. Another highlighted their capability to adapt quickly to seasonal demands, resulting in reduced call handling times. Clients appreciated the seamless communication and proactive suggestions from XACT, which enhanced overall service delivery. Overall, the sentiment regarding XACT's efficiency is highly positive, showcasing their ability to deliver effective solutions under varying circumstances.-
Customer Services for Software Development Company
4.0 Feb 17, 2021They were efficient, and very few complaints from customers were ever escalated to me. I was impressed that we didn’t encounter any critical issues from a customer service standpoint, based on the volume of calls they were taking. They did a great job serving those accounts, which was shown in the success of those programs as well as the feedback we received.
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Call Center Services for Holiday Themed Photography Company
5.0 Jan 28, 2020Of all of our tickets that came in, we found we had five huge categories that calls fell into over and over. Now that they've experienced most of the different calls we receive, they have the ability to actually categorize these things and take off in the right direction was there. We are speculating that they will be on the phone less time this Easter given that they have this way of attacking it and have learned how to do it more effectively.
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16 of 29 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 29 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Dietary Supplements Retailer
4.0 — XACT provides call center services to supplement customer experience. The team assists with 24/7 customer support through phone calls. The service is ongoing. Read moreWas this helpful?
Industry Experience
XACT has established itself across various industries including eCommerce, manufacturing, supply chain, insurance, real estate, automotive, retail, and education. Clients commend their ability to adapt and scale support services to meet fluctuating demands while maintaining high quality and responsiveness. Overall sentiment reflects strong performance, particularly in enhancing customer experiences and operational efficiency. Industries such as eCommerce, retail, and education have shown significant satisfaction, suggesting XACT's services are well-suited for businesses prioritizing customer engagement and operational flexibility.
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Manufacturing Supply Chain, Logistics, and Transport Insurance Real estate Automotive Transportation IT Services Arts, entertainment & music Advertising & marketing Chemicals & Biotechnology Nonprofit Financial services Retail Education eCommerce Information technology Sports Healthcare Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend XACT for their strong value for money, citing competitive pricing and excellent service quality. A VP from 4AllPromos noted, 'Good value for cost,' while another client emphasized that XACT's pricing fit their budget. Overall, clients express satisfaction with the balance of quality and cost, highlighting the company's ability to deliver results without exceeding financial constraints.Was this helpful?
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +115% CRM Consulting and SIFocus Areas
43% Virtual receptionist57% Answering servicesSee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Valoris Center reflect a strong overall sentiment, highlighting their effective project management and timely delivery. Clients appreciate the company's cultural fit and value for cost. One reviewer noted the impressive reaction time to needs and comprehensive understanding of customer experience objectives. There were no significant areas identified for improvement, indicating a high level of client satisfaction with their services in customer support and issue resolution.Was this helpful?
7 of 9 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Retail Company
5.0 — Valoris Center provided call center services for a retail company. The team managed customer inquiries and issues via phone and email and supported the client's e-commerce platform and order Read moreWas this helpful?
Industry Experience
Valoris Center has demonstrated expertise across several industries, including Financial Services, Retail, eCommerce, Automotive, and Business Services. Clients commend their proactive approach, customer-centric solutions, high responsiveness, and impressive performance metrics, such as customer satisfaction rates exceeding 90%. The strong alignment of values and flexibility to adapt to industry-specific needs highlight their strengths, making them a suitable partner for projects in these sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industriesWas this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed1,000 - 9,999New York, NY
Services provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingFocus Areas
15% Virtual receptionist70% Inbound appointment scheduling15% Answering servicesSee all 54 projectsAppointment Setter Online is a company specializing in outbound call center and appointment-setting services. The reviews consistently highlight their professionalism, dependability, and ability to generate qualified leads and appointments, with a noticeable increase in sales and client engagement reported by 40% of reviewers. Their commitment to clear communication and organized project management is frequently praised, although some suggest more detailed reporting could add further value.
6 of 6 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
In the past six months, clients have consistently praised Appointment Setter Online for their effective lead generation and appointment-setting services. Notably, clients experienced significant improvements in lead quality and conversion rates, as highlighted by the Director of Saihaj Tax Service, who noted a 'predictable pipeline' and increased scheduled meetings. The team's professionalism and structured communication received commendations, although some clients suggested enhanced performance analytics could add value. Overall, the sentiment is overwhelmingly positive, with clients appreciating the focus on qualified leads.Was this helpful?
Industry Experience
Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions.
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Construction Agriculture Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Advertising & marketing Nonprofit Home Services Legal Automotive EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for.Was this helpful?
More responsive than most other service providers
Get in TouchAppointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
10% Virtual receptionist65% Answering services25% Inbound appointment schedulingSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
1 of 1 Virtual receptionist reviews is 5 starsUnknown avg. project costVirtual receptionist Experience
Helpware CX has received overwhelmingly positive feedback regarding their virtual receptionist services, with 95% of clients noting improvements in efficiency and customer satisfaction. Clients highlight the team's technical expertise and collaborative approach, leading to streamlined processes and increased call handling capacity. A notable case involves a client who reported managing over 250 calls daily and a significant rise in scheduled appointments. The partnership is characterized by excellent communication and proactive problem-solving, with no reported areas for improvement.
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17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Helpware CX for delivering strong value for money, often highlighting their competitive pricing and exceptional service quality. One client noted they chose Helpware for their 'good value for the cost,' while another emphasized the 'cost savings of technical resources' and praised their ability to scale quickly. Overall, clients express satisfaction with the affordability of Helpware's services, frequently indicating that the investment yields significant returns through enhanced efficiency and customer satisfaction.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Call Center Services30% Staffing10% Back Office Outsourcing +510% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingFocus Areas
33% Virtual receptionist34% Answering services33% Inbound appointment schedulingSee all 24 projectsRemote Team Solutions is a customer support services company specializing in call center and customer care services, including inbound and outbound call centers. Reviewers consistently highlight their impressive talent-finding capabilities and responsiveness, with over 80% mentioning increased productivity and customer retention. However, some noted that the hiring process could sometimes be rushed.
Reviews mention Timely
Overall, clients consistently praised Remote Team Solutions for their timeliness and responsiveness. For instance, one client noted that the project management team was 'always accountable, exact, and on time,' delivering a world-class experience. Another client appreciated their 'prompt and clear communication,' stating that Remote Team Solutions was 'very timely and responsive.' This positive sentiment reflects a strong commitment to meeting deadlines and addressing client needs efficiently.-
Recruiting Services for Construction Company
5.0 May 6, 2024They delivered on time even though I was highly selective during the recruitment process. They have always been incredibly responsive and available at all times of the day.
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Outsourcing & Recruitment for HR Company
5.0 Nov 17, 2023They were timely, communicative and professional.
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Remote Employee Recruitment for Digital Mktg & Web Dev Co
5.0 Aug 10, 2023They were very timely, responsive and invested in our success.
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Customer Service Outsourcing for Pest Control Co
5.0 May 21, 2025The project management team at remote is always accountable, exact, and on time. They take ownership over results. They have delivered nothing short of a world class experience.
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Virtual Assistant Support for Law Firm
4.5 May 27, 2025Describe their project management. Did they deliver items on time? Yes, they delivered the project on time.
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1 of 2 reviews are 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback for Remote Team Solutions indicates a strong positive sentiment, highlighting their effective talent acquisition and project management. One client noted an increased close rate and praised their responsiveness, particularly mentioning team member Gustavo. Another client lauded the quick issuance of policies while maintaining quality, appreciating the autonomy in managing their team. Areas for improvement mentioned include a tendency to rush the hiring process, though overall satisfaction with their services was evident.Was this helpful?
Industry Experience
Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
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Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.Was this helpful?
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
50% Virtual receptionist30% Answering services20% Inbound appointment schedulingSee all 36 projectsWing Assistant is a company specializing in Customer Support Services and Call Handling. Reviewers commend the company for its high call answer percentage, consistently exceeding their 90% target with a performance never below 95%. Clients appreciate the seamless integration of Wing Assistant's team, noting their dedication and timely delivery, with the majority of feedback being positive and highlighting their reliability and effective communication.
Reviews mention Dedicated
Clients consistently highlight the dedication of Wing Assistant's team, noting their dependability and commitment to customer service. One client specifically praised the 'level of dedication' exhibited by their assistant, which contributed significantly to their ability to expand operations. Additionally, they emphasized that projects were consistently completed on time, reflecting a strong work ethic and responsiveness to client needs. Overall, the sentiment surrounding dedication is overwhelmingly positive, with no noted areas for improvement.-
Call Center Services for Mental Health Private Practice
5.0 Apr 28, 2025We have been able to add more practitioners and clients as a result of our assistant's level of dedication, dependability and customer service. The dedication of their workers and supervisors is essential.
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1 of 2 reviews are 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Wing Assistant reflect a strong overall sentiment, highlighting their effective customer service and administrative support. Notably, a client from Kaivac praised their seamless integration and consistent call answer rates exceeding 95%. Similarly, the CEO of Lynn Levy Land Company commended the swift onboarding process and proactive approach of their virtual assistants in real estate due diligence. Clients suggested improvements in the selection process for assigned team members, indicating a desire for greater involvement.Was this helpful?
Industry Experience
Wing Assistant has demonstrated strong capabilities across various industries, including construction, advertising & marketing, healthcare, education, and more. Clients commend their expertise in administrative support, social media management, and data processing, leading to improved operational efficiency and community engagement. The overall sentiment highlights Wing Assistant's proactive communication, timely delivery, and value for cost, making them a suitable partner for businesses seeking support in these sectors.
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Information technology Advertising & marketing Software Education Medical Healthcare Construction Consulting Beauty & Cosmetics Business services Legal Arts, entertainment & music Nonprofit Real estate Financial services Human Resources Logistics & Supply Chain Other Industry Manufacturing Home ServicesWas this helpful?
More responsive than most other service providers
Get in TouchWing Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Undisclosed< $25 / hr50 - 249Jackson, MI
Services provided
100% Call Center ServicesFocus Areas
33% Virtual receptionist34% Answering services33% Inbound appointment schedulingSee all 16 projectsAmbs Call Center is a Customer Support Services company offering both inbound and outbound Call Handling and Customer Service Center solutions. Their reviews highlight a 100% satisfaction rate, emphasizing exceptional customer service, reliability, and seamless integration, with multiple clients praising their responsiveness and alignment with company values. This Contact Center Services provider is particularly noted for its professional, US-based staff and robust call management.
Industry Experience
Ambs Call Center has demonstrated strong expertise across various industries including Legal, Healthcare, HVAC, Advertising, Utilities, and Retail. Feedback highlights their commitment to customer service, with clients praising their seamless communication and reliable service. In the Legal sector, they excel at providing virtual reception services. In Healthcare, their responsiveness fosters patient coordination. HVAC clients appreciate their dispatch services, while Retail clients benefit from effective call handling. Overall, sentiment is highly positive, indicating Ambs Call Center is well-suited for businesses prioritizing customer interaction.
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HVAC Advertising & marketing Utilities Arts, entertainment & music Real estate Retail Automotive Healthcare LegalWas this helpful?
More responsive than most other service providers
Get in TouchAmbs Call Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Jackson, Michigan (3) Jacksonville, Florida (1) Hyattsville, Maryland (1) Jackson, Mississippi (1) New Haven, Connecticut (1) Lansing, Michigan (1) Albuquerque, New Mexico (1) Sioux Falls, South Dakota (1) Seattle, Washington (1) Bloomfield Hills, Michigan (1) Hastings, Michigan (1) Temperance, Michigan (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$149 100 minutes or 1+ calls each day. $600 500 minutes or 10+ calls each day. $2,945 2500+ minutes for large enterprises.View PackagesAmbs Call Center's Answering Service Plan
Get the best rates from the top answering service company in the US, founded in 1932. With decades of experience in being the friendly voice for thousands of businesses across the US, we believe we're ready to handle your calls. Want more information? Visit our pricing page today at https://www.ambscallcenter.com/answering-service-pricing.Was this helpful?
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
10% Call Center Services55% Customer Service Outsourcing15% Data Annotation Services +210% Back Office Outsourcing10% Content Moderation ServicesFocus Areas
40% Virtual receptionist50% Answering services10% Inbound appointment schedulingSee all 68 projectsTop Customer Service is a company specializing in Contact Center Services, offering inbound call handling, customer support, and telephonic support across various industries. The firm has consistently received positive feedback, with around 95% of reviews highlighting their professionalism and effective communication. Their ability to reduce missed calls and improve response times has been commended by 90% of clients, emphasizing their integration of trained agents with AI-assisted systems.
16 of 16 reviews are 5 stars6 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 16 Recent ReviewsReviewed 16 times in the past 6 months
Recent feedback for Top Customer Service reflects a strong overall sentiment, with clients praising their professionalism and responsiveness. Notable improvements include faster response times, reduced missed inquiries, and enhanced customer satisfaction across various sectors, including digital marketing and legal services. Clients appreciated the team's ability to align with their brand voice and values, effectively managing communications and inquiries. Suggestions for improvement were minimal, focusing primarily on proactive strategy recommendations.Was this helpful?
3 of 3 Virtual receptionist reviews are 5 stars$10,000 – $49,000 avg. project costVirtual receptionist Experience
Overall, Top Customer Service has received positive feedback for their Virtual receptionist services, with 100% of reviewers highlighting their effective communication and responsiveness. Clients praised their ability to quickly learn specific business processes and manage customer interactions seamlessly, leading to increased customer satisfaction and operational efficiency. The impact of their services is underscored by a noted 50% cost saving for clients. No negative feedback was reported, indicating strong client satisfaction and confidence in their capabilities.
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More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 20 languages:
- English
- Spanish
- Arabic
- Hindi
- Russian
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Italian
This provider is available in 35 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingFocus Areas
15% Virtual receptionist75% Inbound appointment scheduling10% Answering servicesSee all 79 projectsDMT Business Development is a company specializing in outbound lead generation and customer engagement strategies. Their client feedback is overwhelmingly positive, with reviews highlighting their personalized approach, effective communication, and ability to adapt to client needs. Approximately 100% of reviewers noted their project management skills and responsiveness, while around 90% praised their ability to deliver high-quality leads and meaningful client interactions.
Reviews mention Exceeds expectations
SalesNash has consistently exceeded client expectations, notably securing over 40 relevant meetings, which significantly benefited the client's B2B lead generation efforts. Clients praised their organized project management, clear communication, and adaptability to feedback, highlighting a proactive approach that facilitated a smooth collaboration. One client specifically noted that SalesNash seemed more invested in their success than they were, underscoring the company's commitment to delivering exceptional results.-
Call Center Services for Software Migration Company
5.0 Jan 22, 2025SalesNash surpassed our expectations by securing over 40 highly relevant meetings for us. Overall, we’re thrilled with the results. SalesNash's project management was highly organized and efficient. They provided clear communication at every stage of the process. They were also very responsive to our needs, quickly adapting to any adjustments or feedback we provided. Their proactive approach made the entire collaboration smooth and productive. What impressed most about SalesNash was their ability to combine deep expertise with a personalized approach. It also sometimes seemed like they were more invested in our success than we were.
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1 of 1 Virtual receptionist reviews is 5 starsLess than $10,000 avg. project costVirtual receptionist Experience
DMT Business Development has received overwhelmingly positive feedback for their Virtual receptionist services, with 90% of reviewers highlighting effective call handling and timely communication. Clients appreciate the company's strong project management and responsiveness, noting success in generating potential partnerships. However, 10% mentioned challenges with call tools, indicating areas for improvement. Overall, DMT's expertise in delivering value and maintaining strong client relations is evident across their projects.
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23 of 23 Call Center Services reviews are 5 stars13 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 23 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for UX/UI Design Agency
5.0 — DMT Business Development was hired by a UX/UI design agency to provide lead generation services. The team focused on scheduling meetings with qualified prospects. Read moreWas this helpful?
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This provider is fluent in 7 languages:
- English
- Spanish
- Russian
- German
- French
- Polish
- Ukrainian
This provider is available in 5 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Services provided
10% Call Center Services15% Back Office Outsourcing15% Customer Service Outsourcing +415% Finance & Accounting Outsourcing (FAO)15% HR Outsourcing15% IT Staff Augmentation15% StaffingFocus Areas
50% Virtual receptionist50% Inbound appointment schedulingSee all 12 projectsOutsourced is a comprehensive remote staffing service provider specializing in recruitment, software development, IT support, and administrative solutions. The company has received overwhelmingly positive feedback, with approximately 90% of reviewers praising their communication, project management, and cultural alignment. Many clients, about 70%, highlight the cost-effectiveness and professional handling of projects, although some suggest improvements in staff operational controls.
Reviews mention High-quality work
Clients have expressed high satisfaction with the quality of work provided by Outsourced, highlighting their ability to deliver excellent results on time. One client noted, 'They delivered excellent work that met our needs and on time.' Additionally, the company's friendly and understanding approach has been commended, with feedback indicating that they effectively helped clients achieve their goals. Overall, the sentiment surrounding the quality of work is overwhelmingly positive.-
IT Staff Augmentation for Digital Agency
5.0 Oct 23, 2023Our team at Outsourced has been excellent throughout the years and their contributions had helped us deliver countless items on time. We're impressed with their industry expertise and excellence.
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Recruitment Services for AI Solutions Company
5.0 Feb 11, 2025They delivered excellent work that met our needs and on time. User satisfaction and production rate were the measurable outcomes from the project that demonstrate progress or success.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Outsourced reflect a positive sentiment overall, with clients appreciating the company's recruitment solutions and cultural alignment. A notable instance involved a CEO from Quality People Pty Ltd, who highlighted the efficiency gained through Outsourced's administrative support and praised Client Success Director Michelle for her pivotal role in their success. However, some clients expressed concerns regarding staff operating controls, indicating room for improvement in management processes.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Outsourced's competitive pricing as a significant advantage, often noting that costs are substantially lower than local market rates. One client remarked that Outsourced's options were 'relatively cheap compared to Australia,' while another emphasized the 'good value for cost.' Overall, sentiment around cost-effectiveness is positive, with multiple reviews citing alignment of company values and fit within budget as key reasons for choosing Outsourced.Was this helpful?
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This provider is fluent in 1 language:
- English
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$1,000+< $25 / hr50 - 249Dipolog City, Philippines
Services provided
35% Call Center Services35% Back Office Outsourcing10% Content Marketing +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
30% Virtual receptionist35% Answering services35% Inbound appointment schedulingSee all 20 projectsOBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements.
Industry Experience
OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.
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Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & servicesWas this helpful?
More responsive than most other service providers
Get in TouchOBI Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
10% Call Center Services50% Back Office Outsourcing30% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingSee all 35 projectsUassist.ME is a versatile Customer Support Services provider specializing in Contact Center Services, including telephonic support, customer care, and call handling. Clients laud their effective communication, quality candidates, and project management skills, with approximately 80% highlighting their ability to enhance business operations. Uassist.ME is noted for its bilingual capabilities and cost-effective, dependable service, though centralized training improvements are suggested by some.
Industry Experience
Uassist.ME has garnered positive feedback across various industries, including Advertising & Marketing, Contracting, Financial Services, Real Estate, Food & Beverage, and Information Technology. Clients commend their expertise in data management, customer service, and lead generation, showcasing strengths in communication, reliability, and adaptability. Overall sentiment is favorable, especially in Advertising & Marketing and Real Estate, where businesses highlight increased efficiency and improved customer satisfaction, making Uassist.ME a suitable partner for companies in these sectors.
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Construction Advertising & marketing Food & Beverage Financial services Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Legal Other Industry Real estate IT Services ContractingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Uassist.ME as a cost-effective solution offering good value for money. They appreciate the quality of service relative to the pricing, with one client noting significant savings compared to hiring local staff. However, there are mixed sentiments regarding the consistency of the service quality; while many praise their responsiveness and communication, a few reviews highlight issues with the quality of work and billing practices. Overall, the sentiment is largely positive, with clients recognizing the financial benefits of partnering with Uassist.ME.Was this helpful?
More responsive than most other service providers
Get in TouchUassist.ME is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
25% Call Center Services30% Back Office Outsourcing25% Content Moderation Services +120% Customer Service OutsourcingFocus Areas
30% Virtual receptionist35% Answering services35% Inbound appointment schedulingSee all 18 projectsTECHSPEED INC is a proficient provider of Contact Center Services, specializing in data entry and customer support. Reviews highlight their exceptional project management and proactive communication, with 100% satisfaction in timely delivery and responsiveness. Approximately 90% of reviewers commend their adaptability and customer-first approach, making them an ideal partner for efficient call center operations and customer care services.
Reviews mention Efficient
Clients consistently commend TechSpeed LLC for their efficiency and timely delivery of services. One client noted their ability to deliver a comprehensive research report in record time, highlighting the company's fast and effective workflow. Another client praised TechSpeed for completing a complex data entry project for nearly 5,000 records with little to no errors within strict deadlines. Overall, the sentiment regarding TechSpeed's efficiency is overwhelmingly positive, with no reported areas for improvement.-
Data Mining to Assess Global Pain Landscape
5.0 Feb 6, 2019TechSpeed delivered a top-notch research report in record time at an extremely competitive cost. Combined with efficient and targeted efforts, their ability to understand our needs truly gave us a critical edge in our deliverables. Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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Data Entry for Scholarship Fund
5.0 Jul 11, 2019The project is always completed within the time constraints provided and with little to no errors. We have come to rely on Techspeed to complete this project successfully for our organization and that is not an easily said thing. This data entry project being completed nearly perfectly and within our time constraints is vital to the success of our organization. We could not operate without their assistance.
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Data Entry for Scholarship Fund
5.0 Jul 11, 2019Perfect. Their team leader is extremely communicative and is quick to respond to any questions we have had. Conversely, the team leader is efficient in reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.
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Data Entry for Scholarship Fund
5.0 Jul 11, 2019Most impressive is their level of organization and their willingness to tackle the project with an expectation of perfection. They understand that it takes hard work on the front side of a technical data entry project to achieve a successful conclusion. Their level of consistency in being efficient, responsive, and error free is something to admired.
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2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
Industry Experience
TECHSPEED INC has demonstrated expertise across various industries, including Advertising & Marketing, Politics, Home Services, Retail, Financial Services, and Nonprofit sectors. Clients consistently highlight their strengths in data management, project management efficiency, and proactive communication. The overall sentiment is highly positive, showcasing their impact through timely delivery, accuracy in data handling, and adaptability to client needs. This firm is particularly well-suited for projects requiring meticulous data processing and management across diverse operational landscapes.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and value for money. One client noted their selection was influenced by the 'good value for cost,' while another emphasized that pricing fit their budget. Overall sentiment reflects satisfaction, with clients appreciating the combination of quality service and timely delivery at reasonable rates. Many reviews indicate that TECHSPEED INC exceeded expectations, reinforcing their reputation as a cost-effective partner for various data-related projects.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
50% Call Center Services10% Business Consulting10% Customer Service Outsourcing +510% Sales Outsourcing5% Back Office Outsourcing5% Email Marketing5% Finance & Accounting Outsourcing (FAO)5% Market ResearchFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingSee all 35 projectsExpertCallers is a professional Contact Center Services provider excelling in Customer Support Services, Inbound and Outbound Call Center solutions, and Telephonic Support. Reviewers consistently praise their professionalism and efficiency, with over 90% highlighting improved response times and customer satisfaction. Their ability to seamlessly integrate with client workflows and represent brands effectively is frequently noted as a standout feature.
Reviews mention Exceptional results
ExpertCallers received exceptional feedback from Grand Traders, highlighting their significant increase in qualified leads and efficient project management. The Marketing Manager noted, "The quality of the prospects was strong," which enabled the sales team to focus on conversions. Their commitment to understanding specific business goals and delivering tailored results was particularly impressive. Overall, the collaboration was marked by professionalism and responsiveness, resulting in a highly positive experience with no major areas for improvement.-
Sales Outsourcing for Trading Company
5.0 Mar 4, 2026Since working with ExpertCallers, we have seen a significant increase in qualified leads and scheduled appointments. The quality of the prospects was strong, and this helped our sales team focus on converting leads into paying clients. Overall, our sales pipeline became more efficient and productive.
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8 of 20 Call Center Services reviews are 5 stars20 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 20 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Flooring Company
4.5 — ExpertCallers provided call center services for a flooring company. The team handled inbound calls, scheduled appointments, qualified leads, performed outbound follow-ups, and resolved inquiries. Read moreWas this helpful?
Industry Experience
ExpertCallers has demonstrated strong expertise across several industries, particularly in Business Services, Construction, Contracting, and Automotive sectors. Clients noted significant improvements in lead generation, customer engagement, and operational efficiency. Feedback indicates a consistent professionalism and adaptability, with measurable outcomes including increased qualified leads and enhanced customer satisfaction across these industries. Overall sentiment is positive, particularly for businesses seeking to improve communication and customer service capabilities.
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Home Services Electric Financial services Non-profit Information technology Education Contracting Business services Other industries Automotive ConstructionWas this helpful?
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
41% Call Center Services29% Customer Service Outsourcing19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
20% Virtual receptionist40% Answering services40% Inbound appointment schedulingSee all 6 projectsContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.
2 of 2 reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews highlight ContactPoint 360's effective customer support and operational assistance, with clients noting improved response times and positive customer feedback. A Sales Manager from Vincario emphasized their commitment to quality and seamless integration with internal processes, while a UX UI designer praised their flexibility and collaborative spirit. Both clients appreciated timely deliverables and responsiveness, with suggestions for more detailed performance reporting as the only area for improvement. Overall, the sentiment is highly positive.Was this helpful?
1 of 3 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read moreWas this helpful?
Industry Experience
ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & servicesWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +220% Sales Outsourcing10% Back Office OutsourcingFocus Areas
20% Virtual receptionist65% Answering services15% Inbound appointment schedulingSee all 9 projectsMarKam Solutions is a prominent provider of Call Center Services, excelling in Customer Support and Phone Support. With 100% positive feedback, clients consistently praise their cost efficiency and exceptional project management, noting their adaptability and communication skills. Approximately 40% of reviewers highlight MarKam Solutions' alignment with company values, while 60% emphasize their data-driven and innovative approach.
Reviews mention Timely
Overall feedback regarding the timeliness of MarKam Solutions is overwhelmingly positive. Clients consistently noted that all deliverables were met on time, with one client stating, "They managed the project efficiently, delivering all tasks and deliverables on time." Another highlighted their "extreme promptness" and ability to exceed expectations. Furthermore, a third client emphasized that every deliverable was met in a "timely and professional manner," reinforcing the company's reliability in meeting deadlines.-
Call Center Services for Furniture Manufacturer
5.0 Nov 1, 2024All project deliverables were met in professional and timely manner.
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Sales & Customer Service Outsourcing for Transportation Co
5.0 Sep 9, 2024Every deliverable was met on a timely and professional manner.
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Call Center Services for Auto Transport Broker
5.0 Mar 19, 2025MarKam Solutions have exceeded all expectations in regards to speed and quality of delivery. They have also been incredibly decisive when things aren't working.
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Back Office Outsourcing for Creative Agency
5.0 Nov 5, 2025They managed the project efficiently, delivering all tasks and deliverables on time. Communication was clear and proactive, with regular progress updates and performance reports. Their structured approach made coordination easy and ensured deadlines were consistently met.
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Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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This provider is fluent in 10 languages:
- Arabic
- English
- Dutch
- German
- Romanian
- Spanish
- Swedish
- Russian
- Portuguese
- Italian
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +415% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingFocus Areas
10% Virtual receptionist50% Answering services40% Inbound appointment schedulingSee all 4 projectsROI CX Solutions is a Contact Center Services provider offering comprehensive Customer Support Services, including Inbound and Outbound Call Center operations. The company is praised for improving response times by over 25% and reducing callback wait times by more than 90%. Approximately 80% of reviews highlight their flexibility and efficiency in handling customer service needs, indicating strong operational impact and customer satisfaction enhancement.
0 of 2 Virtual receptionist reviews are 5 stars2 new reviews for Virtual receptionist in past 6 monthsUnknown avg. project costVirtual receptionist Experience
ROI CX Solutions demonstrates strong expertise in virtual receptionist services, with 100% of reviewers highlighting their professionalism and responsiveness. Clients have reported a 25% improvement in response times, and overall customer satisfaction scores exceeding 80%. Positive feedback emphasizes their effective handling of high call volumes, efficient appointment scheduling, and reduction in operational burdens. Notably, no negative feedback was noted regarding their performance, indicating a high level of client satisfaction.
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1 of 3 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Medical Marijuana Co
4.5 — ROI CX Solutions manages a medical marijuana company's call center. They handle inbound calls from patients and make outbound reminder calls. The team also provides weekly reports and trains their Read moreWas this helpful?
More responsive than most other service providers
Get in TouchROI CX Solutions is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
20% Virtual receptionist60% Answering services20% Inbound appointment schedulingSee all 50 projectsSpecialty Answering Service provides comprehensive Contact Center Services, including Inbound Call Center and Customer Support Services. Overall, they receive positive feedback, with about 85% of reviewers praising their responsiveness and value for cost. Many clients appreciate their project management and scripting capabilities, although some suggest improvements in communication skills and online application features.
Reviews mention Innovative
Specialty Answering Service has received positive feedback for their innovative approach, particularly highlighted by a client who praised their 'innovative programming team' that consistently rolls out helpful updates. The client noted the company's responsiveness to suggestions, emphasizing a partnership-like relationship that fosters collaboration. Overall, the sentiment surrounding their innovation is highly favorable, indicating that clients appreciate their adaptability and commitment to enhancing service delivery.-
Call Center Services for Insurance Company
5.0 Jul 12, 2023It feels rare to find a company that truly is a partner in business, but SAS is one of those rare finds. They listen to my suggestions and have an innovative programming team who are always rolling out helpful updates.
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1 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews indicate that Specialty Answering Service effectively addresses client needs for call management, demonstrating responsiveness and timely project management. A client from Lowery Fence & Patio noted that while the overall service positively impacts operations, there are occasional inconsistencies in call handling that could affect caller experience. Overall, clients appreciate the value offered for the cost, although improvements in staff communication skills have been suggested.Was this helpful?
4 of 4 Virtual receptionist reviews are 5 stars1 new review for Virtual receptionist in past 6 monthsLess than $10,000 avg. project costVirtual receptionist Experience
Specialty Answering Service has received overwhelmingly positive feedback for their virtual receptionist services, with 80% of reviewers highlighting exceptional responsiveness and adaptability. Clients appreciate their robust scripting system and transparent billing practices. However, around 20% noted the need for improved communication skills among some staff. Overall, Specialty Answering Service demonstrates strong project management, delivering on time and effectively managing client needs, leading to a significant positive impact on business operations.
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24 of 37 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 37 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Real Estate Company
5.0 — Specialty Answering Service provides call center services for a real estate company. The team handles incoming calls from various marketing initiatives, gathers information, and filters calls for Read moreWas this helpful?
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$1,000+$25 - $49 / hr10 - 49Countesthorpe, England
Services provided
25% Call Center Services25% Sales Outsourcing25% Social Media Marketing +310% Other Marketing10% Web Design5% Business ConsultingFocus Areas
34% Virtual receptionist33% Answering services33% Inbound appointment schedulingSee all 48 projectsParagon Sales Solutions is a company specializing in Contact Center Services with a focus on Outbound Call Center and Telemarketing Services. The reviews reveal a strong emphasis on professionalism, responsiveness, and enthusiasm, with approximately 87% of clients praising their communication and ability to generate leads. Clients often highlight the company's ability to align with their values and deliver on expectations, with minimal areas for improvement mentioned.
Reviews mention Efficient
Paragon Sales Solutions has received consistently positive feedback regarding their efficiency. Clients highlighted their ability to deliver work on time and manage projects effectively, with one client noting, "Very efficient, delivering work on time." Another remarked on their capacity to cover numerous calls and tasks in a single day, stating, "They completed all tasks on time." Overall, the sentiment reflects strong client satisfaction with their prompt responses and efficient project management.-
Sales Outsourcing for Life Sciences Organization
5.0 Sep 22, 2023Very efficient, lots of calls covered in one day as well as emails sent. They completed all tasks on time. How quickly they learnt about our organisation and ongoing questions to ensure they have the most up to date information to sell.
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SMM for Legal & HR Services Firm
5.0 Aug 16, 2023They were efficient from a project management perspective and promptly responded to our needs. Responsive, enthusiastic, good-quality social media posts. No not yet.
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Social Media Marketing Support for Clinical Skincare Company
5.0 Jan 21, 2021The team is very adaptable, efficient, and easy to contact. They’re very professional, friendly, welcoming, and go above and beyond in meeting our needs. They’re approachable and know their stuff.
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SMM for Online Retailer
5.0 Jan 9, 2024Their project management was very efficient, delivering work on time. They consistently met deadlines and ensured that all deliverables were completed promptly. The team was responsive to our needs, demonstrating a strong commitment to efficiency throughout the project.
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11 of 14 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for Financial Education Company
4.0 — Paragon Sales Solutions provided lead generation services for a financial education company. The team was tasked with identifying warm leads for the client's training sessions. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchParagon Sales Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed50 - 249Philadelphia, PA
Services provided
10% Call Center Services30% Back Office Outsourcing30% Content Writing Services +310% Accounting10% Search Engine Optimization10% Social Media MarketingFocus Areas
60% Virtual receptionist30% Answering services10% Inbound appointment schedulingSee all 72 projectsTop Virtual Assistant is a company specializing in Contact Center Services, offering comprehensive solutions such as Customer Support Services, Inbound Call Center, and Outbound Call Center operations. Reviews reflect high satisfaction with 95% of feedback highlighting their professionalism, adaptability, and effective communication. Approximately 80% of clients commend their ability to streamline processes and improve efficiency, enhancing customer satisfaction and operational focus.
Reviews mention Proactive
Clients consistently praised Top Virtual Assistant for their proactive approach, noting their ability to anticipate needs and streamline processes. For instance, one client highlighted their virtual assistants' clear communication and proactive task management, which significantly improved customer interaction and operational efficiency. Another client commended their responsiveness to requests and their initiative in suggesting process improvements. Overall, the sentiment regarding their proactivity is highly positive, indicating a strong alignment with client objectives and a commitment to delivering exceptional service.-
Sales Outsourcing for Venture Capital Firm
5.0 Aug 19, 2025Top Virtual Assistant’s proactive approach and genuine commitment to results were impressive. They didn’t just complete tasks — they took the time to understand our business goals and tailored their work to align with them. Their ability to consistently deliver qualified leads while maintaining clear communication and transparency really set them apart from other service providers.
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Call Center & Sales Support for Logistics Company
5.0 Aug 22, 2025The outstanding behavior was their professionalism and capacity to act as an extension of our logistics department. They did not simply offer a service but they studied our business requirements and dealt according to the requirements. They have the capacity to complement their great services to customers with proactive sales and appointment assistance to make them highly useful to us.
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Back-Office Support for Nonprofit Organization
5.0 Nov 29, 2025What stood out most was their organizational discipline and attention to detail. Unlike typical admin support, they proactively identified process bottlenecks and suggested improvements. Their ability to handle routine tasks efficiently yet thoughtfully, freeing up our internal resources to focus on strategic work, was especially impressive.
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Back Office Outsourcing for Childcare Academy
5.0 Dec 15, 2025Their project management was excellent; they were organized, proactive, and always kept me informed with regular updates. Tasks were completed on time, and deadlines were respected. Whenever I needed something changed or updated, they responded quickly and professionally.
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Virtual Assistance Services for Appliance Repair Company
5.0 Jan 30, 2026The most impressive aspect was their dedication to professionalism their virtual assistants communicated clearly, handled tasks proactively, and represented our business with a high level of care and attention.
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2 of 2 reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In recent reviews, clients praised Top Virtual Assistant for their professionalism, efficiency, and strong communication skills. A towing service noted improved response times and organized customer communication, while a repair service highlighted faster inquiry responses and increased scheduled appointments. Both clients emphasized the reliability of the team and their ability to handle tasks proactively. Overall sentiment is highly positive, with only minor suggestions for improvement regarding onboarding processes.Was this helpful?
1 of 1 Virtual receptionist reviews is 5 stars1 new review for Virtual receptionist in past 6 months$10,000 – $49,000 avg. project costVirtual receptionist Experience
Top Virtual Assistant has received overwhelmingly positive feedback from clients in the Virtual receptionist service, with 100% of reviewers highlighting their exceptional communication and time-saving capabilities. One client noted a saving of 120 hours per week, attributing this efficiency to the team’s effective management of property listings and client interactions. Clients emphasize the provider's reliability and expertise, stating they have become a crucial asset to their operations, with no reported areas for improvement.
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Industry Experience
Top Virtual Assistant has garnered positive feedback across multiple industries, showcasing expertise in Home Services, Automotive, Construction, Education, Non-profit, and more. Clients emphasized their strengths in administrative support, customer communication, and project management, leading to improved operational efficiency and customer satisfaction. Industries such as Automotive and Construction particularly noted significant workflow enhancement, while Non-profit clients appreciated their adaptable support. Overall sentiment is highly favorable, indicating that Top Virtual Assistant is well-equipped to cater to diverse sector needs.
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Contracting Agriculture Non-profit IT Services Real estate Retail Advertising & marketing Software Financial services Home Services Supply Chain, Logistics, and Transport Business services Insurance Education Construction AutomotiveWas this helpful?
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$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingSee all 23 projectsCCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.
Reviews mention Efficient
Clients consistently highlight CCIG Group's efficiency in their operations, noting rapid onboarding and effective service delivery. One client emphasized their ability to manage 7,000 monthly calls while maintaining high service standards. Another mentioned a 94% call answer rate and over 2,000 resolved cases annually. The overall sentiment reflects strong appreciation for their flexibility and responsiveness, with clients remarking on timely deliverables and the team's commitment to adapting to short-term needs.-
Customer Service Support for Insurance Assistance Company
4.5 Feb 20, 2026Rapid operational stability - successfully reaching a good service level within the very first months of the project. Agreed deliverables were always delivered on time and onboarding and recruiting speed exceeded our expectations. Process efficiency - achieving a seamless flow between emergency registration and service dispatch.
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15 of 16 Call Center Services reviews are 5 stars12 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Medical Company
5.0 — CCIG Group provides call center services for a medical company. The team is responsible for answering incoming calls and informing customers about service activities. Read moreWas this helpful?
Industry Experience
CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
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Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchCCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr250 - 999Sandton, South Africa
Services provided
50% Call Center Services35% Customer Service Outsourcing10% Accounting +15% Marketing StrategyFocus Areas
50% Virtual receptionist25% Answering services25% Inbound appointment schedulingSee all 3 projectsAfrishore BPO is a business process outsourcing company specializing in lead generation, customer service, and back-office functions. Across their reviews, clients consistently praise their professionalism, timely delivery, and alignment with company values, with 100% reporting satisfaction and no areas for improvement. Approximately 67% of reviews highlight their excellent project management and communication skills.
Reviews mention Personable
Clients consistently highlight Afrishore BPO's personable approach, noting the warmth and friendliness of their team. One client emphasized that the company's service level and care were exceptional, aligning closely with their own values and culture. The positive sentiment is further reinforced by feedback regarding effective communication and a willingness to adapt to project needs, indicating a strong commitment to client relationships.-
Customer Service Outsourcing for Fitness Startup
5.0 Mar 6, 2026Their people are all so warm and friendly and you can tell their level of service and care to the work they do is exceptional. Their company values and culture really aligned with ours.
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3 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, Afrishore BPO has received overwhelmingly positive feedback from clients across various industries. Clients praised their professionalism, timely delivery, and effective communication. Notably, one client highlighted a 100% client retention rate due to excellent customer service, while another emphasized their flexibility and alignment of company values. Clients consistently reported measurable improvements in lead generation and operational efficiency, with no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.Was this helpful?
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This provider is fluent in 6 languages:
- English
- French
- Portuguese
- German
- Italian
- Dutch
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UndisclosedUndisclosed50 - 249Sandton, South Africa
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
50% Virtual receptionist30% Answering services20% Inbound appointment schedulingSee all 13 projectsVA Connect is a company specializing in Customer Support Services, providing key offerings such as Inbound and Outbound Call Center solutions. Reviewers highlight the company's ability to foster business growth and seamless communication, with 100% of feedback being positive and emphasizing their effective customer service and sales strategies.
Reviews mention Well-organized projects
Clients have expressed high satisfaction with VA Connect's ability to manage well-organized projects. Feedback highlights their systematic approach to administrative support, including organized calendars and prompt communication. One client noted, "The team is well organized, formulates to-do lists, communicates on each task, and consistently meets deadlines," emphasizing their effective project management and timely delivery. Overall, the sentiment reflects confidence in VA Connect's capacity to enhance operational efficiency through structured project execution.-
Back Office Outsourcing for Law Firm
5.0 Jul 3, 2024The team is well organized, formulates to-do lists, communicates on each task, and consistently meets deadlines.
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Virtual Assistant Services FinTech Company
4.0 Dec 15, 2025Bev supports operations beyond day-to-day tasks by contributing to process improvements, coordinating with contractors and partners, managing investor and stakeholder communications, and assisting with research and strategic initiatives. She conducts and manages comprehensive research projects across markets, investment opportunities, and operational processes, and creates detailed playbooks and guides to ensure consistency and scalability across all ventures. She turns complex information into structured action items and supports decision-making with clear insights. Alongside this, she manages team delegation, provides clear instructions, and ensures smooth collaboration across all areas.
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Virtual Assistant Services FinTech Company
4.0 Dec 15, 2025Consistent, on-time execution of projects: all content, operational tasks, and strategic initiatives are completed efficiently, ensuring smooth business operations. Improved organisation and visibility: implementation of Notion bucket boards, spreadsheet trackers, SOPs, and workflows has created structure, reduced errors, and improved team collaboration. Actionable insights from research: comprehensive market, investment, and operational research projects have informed strategic decisions and opportunities, including property acquisitions and brand growth initiatives.
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2 of 4 reviews are 5 starsLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In the last six months, client feedback for VA Connect has been overwhelmingly positive, highlighting their professionalism, effective project management, and strong cultural fit. Clients have noted significant improvements in efficiency and customer service, with one client stating, 'My expectations were exceeded.' Another emphasized the quality of the virtual assistants provided, stating they are 'reliable, capable, and well-suited.' Overall, clients expressed satisfaction with timely deliverables and proactive communication, with no significant areas for improvement identified.Was this helpful?
Industry Experience
VA Connect has demonstrated strong expertise across various industries including maritime, fintech, legal, food and beverage, advertising and marketing, and information technology. Clients frequently commend their professionalism, effective communication, and timely project management. The overall sentiment is positive, with notable strengths in enhancing operational efficiency, improving recruitment processes, and delivering tailored support. This versatility suggests they are well-suited for clients in diverse sectors seeking reliable administrative and operational assistance.
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Banks Supply Chain, Logistics, and Transport Food & Beverage Advertising & marketing Information technology Legal Software Other industries Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that VA Connect offers excellent value for money, with many highlighting their competitive pricing and high-quality service. One client noted they chose VA Connect for its 'good value for cost,' while another emphasized that the pricing fit their budget perfectly. Overall, the sentiment is overwhelmingly positive regarding the company's cost-effectiveness and the quality of the talent provided, contributing to successful project outcomes.Was this helpful?
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$1,000+< $25 / hr50 - 249Kolkata, India
Services provided
10% Call Center Services40% Back Office Outsourcing20% Sales Outsourcing +220% Search Engine Optimization10% Data Annotation ServicesFocus Areas
30% Virtual receptionist40% Inbound appointment scheduling30% Answering servicesSee all 65 projectsTask Virtual is a company specializing in Customer Support Services and Inbound Call Center solutions. The reviews highlight their seamless integration into existing operations, professionalism, and commitment to improving client workflows. Approximately 95% of feedback emphasizes their responsiveness and efficiency, while around 90% praise their ability to blend empathy with telephonic support, enhancing patient and customer experiences.
2 of 3 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Assistant Services for Healthcare AI Company
5.0 — Task Virtual provided virtual assistant services for a healthcare AI company. The team handled phone inquiries, responded to patient emails, coordinated appointment scheduling requests, and managed Read moreWas this helpful?
Industry Experience
Task Virtual has demonstrated expertise across various industries, particularly in Information Technology, Healthcare, Consumer Products, Financial Services, Education, and Marketing. Clients consistently highlight their ability to streamline operations, enhance customer communication, and optimize administrative workflows, resulting in improved efficiency and client satisfaction. Overall sentiment is highly positive, especially in IT and healthcare, where their nuanced understanding of industry-specific challenges has led to significant operational improvements.
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Business services Arts, entertainment & music Information technology Advertising & marketing Beauty & Cosmetics IT Services Healthcare Legal Financial services Consumer products & services EducationWas this helpful?
More responsive than most other service providers
Get in TouchTask Virtual is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 7 languages:
- English
- Spanish
- French
- Bengali
- Hindi
- Panjabi
- Sindhi
This provider is available in 12 time zones:
- Middle East Time (MET)
- India Standard Time (IST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
10% Call Center Services50% Back Office Outsourcing20% Customer Service Outsourcing +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
30% Virtual receptionist50% Answering services20% Inbound appointment schedulingSee all 33 projectsThe Hour - Back Office and Virtual Assistant Services specializes in providing back-office support, virtual assistance, and operational management across diverse industries. With consistently positive feedback, over 80% of reviews highlight their reliability, responsiveness, and attention to detail. Clients commend their ability to improve workflow efficiency, demonstrating professionalism and adaptability, with no significant areas for improvement noted.
Industry Experience
The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across various industries including Insurance, Information Technology, Financial Services, eCommerce, Advertising & Marketing, and Business Services. Clients commend their reliability, responsiveness, and the ability to enhance operational efficiency, particularly in insurance-related tasks such as quoting and policy administration. Overall, feedback reflects a highly positive sentiment, with clients noting the provider's strong communication skills and adaptability, making them a suitable partner for firms seeking operational support.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Pharmaceuticals Human Resources Real estate Software eCommerce Business services Retail Financial services Information technology InsuranceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend The Hour - Back Office and Virtual Assistant Services for their competitive pricing and exceptional value for money. A manager from Integrity Insurance noted that their pricing fit their budget while delivering significant business improvements. Similarly, the CTO of Harvest MSP emphasized the good value for cost and responsiveness of their team. Overall, feedback reflects a strong sentiment that The Hour offers reliable, efficient services at affordable rates, making them a solid choice for various operational needs.Was this helpful?
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This provider is fluent in 5 languages:
- English
- Spanish
- Dutch
- French
- Hindi
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$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesSee all 16 projectsHit Rate Solutions is a Contact Center Services company that offers Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. Reviews on Clutch.co generally highlight their professionalism, responsiveness, and cost-effectiveness, with approximately 85% of customers praising their rapid project handling and efficient communication. Additionally, 70% of reviewers commend their value for money.
Reviews mention Proactive
Clients have consistently noted Hit Rate Solutions' proactive approach as a significant strength. One reviewer highlighted that their communication was smooth, with prompt follow-ups and a commitment to addressing client needs. Additionally, their ability to efficiently achieve results comparable to internal efforts while maintaining brand integrity further emphasizes their proactive service. Overall, the sentiment surrounding their proactivity is positive, with no reported areas for improvement.-
Telemarketing Campaign for Real Estate Company
5.0 Feb 26, 2024In summary, the company's project management approach was characterized by effective planning, timely delivery, and responsive communication. Their commitment to meeting my needs and addressing challenges in a proactive manner contributed to the overall success of the telemarketing campaign.
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Outbound Prospecting & Customer Engagement for Equipment Supplier
4.5 Nov 6, 2017The communication proceeded smoothly. They followed-up promptly and were proactive.
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6 of 10 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 10 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Dental Appliances Provider
5.0 — Hit Rate Solutions provides call center services for a dental appliances provider. The team is responsible for answering customer queries and concerns. Read moreWas this helpful?
Industry Experience
Hit Rate Solutions has demonstrated expertise across various industries, including Financial Services, Real Estate, Healthcare, and Consumer Products. Clients consistently praise their efficient project management, responsiveness, and ability to generate leads and optimize communication. Overall sentiment is positive, highlighting strengths in delivering measurable outcomes and tailored support to meet industry-specific needs, making them a suitable partner for projects in these sectors.
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Arts, entertainment & music Financial services Healthcare Real estate Consumer products & services Consulting Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Hit Rate Solutions as providing excellent value for money, with several reviews noting that their pricing fits within budget constraints. For instance, one client from GenWealth Financial Group appreciated that the pricing was a good fit for their budget, while another from Next Dental Lab remarked on the good value for cost. Overall, clients express satisfaction with the balance of quality and affordability, indicating a positive sentiment towards the company's pricing structure.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
15% Call Center Services65% Customer Service Outsourcing15% Back Office Outsourcing +15% Sales OutsourcingFocus Areas
20% Virtual receptionist55% Answering services25% Inbound appointment schedulingSee all 48 projectsEverHelp is a customer service center specializing in contact center services such as inbound and outbound call handling, phone support, and customer care services. Across 100% of reviews, clients praised their strong project management, adaptability, and timely delivery. Approximately 80% highlighted their effective communication, and 60% noted their alignment with company values and culture fit.
Reviews mention Timely
EverHelp consistently demonstrates timely project management, as highlighted by various clients. One client noted a reduction in response times from several hours to under one minute, while another reported average response times dropping to 10 minutes. Clients appreciated EverHelp's ability to adapt quickly to workload changes and maintain clear communication throughout the project. Overall, the sentiment regarding timeliness is overwhelmingly positive, with clients expressing satisfaction with prompt service delivery and effective handling of inquiries.-
Customer Service Outsourcing for IT Company
5.0 Oct 1, 2024The project management was highly effective, with all key deliverables being completed on schedule. The team demonstrated a high level of professionalism and created a collaborative environment that made working together a positive experience.
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Sales & Customer Service Outsourcing for Digital Mktg Agency
5.0 Sep 30, 2024The team managed the project well and delivered everything on time. Communication was clear, making the process easy and smooth.
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Back Office Outsourcing for Design Agency
5.0 Aug 26, 2024EverHelp showed exceptional project management. They completed the work on time and were very attentive to our needs, providing quick and effective responses to all our questions.
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Customer Service Outsourcing for Plant Lovers Community
5.0 Oct 13, 2023Everything is on time, and their response and fit are perfect.
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Customer Service & Sales Outsourcing for Contact Center
5.0 May 13, 2025We are very satisfied because the results have always been delivered on time, and they have been quite flexible, adapting on the go as our priorities changed. Their professional approach and how quickly they got things done were impressive. They always stayed organized and delivered results fast.
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6 of 6 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for Email API Solutions Company
5.0 — EverHelp was hired to manage the email and chat customer communication of an email API solutions company. The team was responsible for gathering requirements, developing strategies, providing Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
EverHelp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently highlighted that the pricing aligns well with their budgets while providing high-quality support services. For instance, one CEO noted that EverHelp's pricing fit their budget and offered good value for the cost. Additionally, several reviews emphasized the significant improvements in customer satisfaction and operational efficiency achieved through EverHelp's services, reinforcing the sentiment that clients received excellent value relative to the costs incurred.Was this helpful?
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This provider is fluent in 22 languages:
- Bulgarian
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
- Hungarian
- Italian
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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UndisclosedUndisclosed50 - 249Tampa, FL
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesSee all 24 projectsAnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
7 of 24 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 24 ReviewsCall Center Services PROJECT HIGHLIGHT
Innovative and Reliable Answering Service for Hospitality Industry
5.0 — Read moreWas this helpful?
Industry Experience
AnswerFirst demonstrates strong expertise in various industries, particularly Information Technology, Legal, Manufacturing, and Financial Services. Clients commend their reliability and efficiency in managing inbound calls, noting significant cost savings and improved customer satisfaction. In the Legal sector, they are recognized for fast support, while in Manufacturing, clients appreciate their trustworthiness and affordability. Overall, sentiment across these industries reflects a positive experience, making AnswerFirst a suitable partner for businesses requiring inbound call management.
Read All ReviewsSelect Industry to see insights
Information technology Legal Hospitality & leisure Other industries Gaming Financial services Energy & natural resources Telecommunications Retail Other Industry ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive AnswerFirst as offering good value for money, with several highlighting cost savings associated with their services. One client noted saving approximately $5,000 monthly by avoiding the need for additional hires, while another mentioned that their services were 'worth the money.' However, some reviews suggested that pricing could be more competitive, indicating room for improvement in their pricing strategy.Was this helpful?
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Port Saint Lucie, Florida (1) Fort Worth, Texas (1) Chicago, Illinois (1) Indianapolis, Indiana (1) Bay Shore, New York (1) Columbus, Ohio (1) Youngstown, Ohio (1) Clovis, California (1) Hayward, California (1) Denver, Colorado (1) Las Vegas, Nevada (1) Tempe, Arizona (1) Chester, Virginia (1) Chipley, Florida (1) Franklin, North Carolina (1) Loveland, Ohio (1) Clifton Heights, Pennsylvania (1) DuBois, Pennsylvania (1) Branford, Florida (1) Brick, New Jersey (1) Flanders, New Jersey (1) Fort Plain, New York (1) Montpelier, Idaho (1) Aldie, Virginia (1)Was this helpful?
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$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Services provided
15% Call Center Services25% Customer Service Outsourcing20% AI Development +320% Sales Outsourcing10% Back Office Outsourcing10% Content Moderation ServicesFocus Areas
40% Virtual receptionist50% Answering services10% Inbound appointment schedulingSee all 5 projectsSummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery.
Reviews mention High-quality work
Clients consistently praise SummitNext for delivering high-quality work, particularly in recruitment and project management. One HR Director noted their ability to provide 'high-quality candidates' that significantly improved team performance. Another client emphasized SummitNext's 'proactive' communication and timely delivery of reports, stating they were 'always on top of the project.' Overall, the sentiment reflects a strong appreciation for SummitNext's professionalism and commitment to client success.-
Employee Mgmt & Recruitment Services for FinTech Company
5.0 Sep 24, 2023SummitNext consistently provided high-quality candidates who were well-qualified and aligned with our organizational culture, positively impacting our team's performance. Their project management was very organized and proactive, always ensuring timely deliveries. SummitNext's ability to adapt and align with our needs, combined with consistent communication and proactiveness, was impressive.
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Social Media Management for Sales Technology Company
5.0 Mar 8, 2023They were always on top of the project throughout the entire process, very proactive with a 'can-do' attitude. SummitNext's culture and willingness to strive for the best for the client were most impressive. There was nothing they needed to improve on in terms of quality and service.
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1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Lead Generation for Value Added Reseller
5.0 — SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions. Read moreWas this helpful?
Industry Experience
SummitNext has received positive feedback across various industries, showcasing strengths in Financial Services, eCommerce, and Consulting. In Financial Services, clients praised their ability to provide qualified candidates and timely delivery. In eCommerce, their agility and result-oriented approach were highlighted. In Consulting, their integrity and proactive communication were commended. Overall, their expertise in recruitment, employee management, and lead generation positions them as a strong fit for companies seeking reliable support in these sectors.
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Financial services eCommerce ConsultingWas this helpful?
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This provider is fluent in 11 languages:
- Mandarin
- English
- Russian
- Japanese
- Korean
- Cantonese
- Tamil
- Urdu
- Ukrainian
- Thai
- Filipino
This provider is available in 1 time zone:
- Universal Coordinated Time (UTC)
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Undisclosed< $25 / hr50 - 249Duluth, GA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
37% Virtual receptionist63% Answering servicesSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
0 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Moneypenny USA indicate a generally positive sentiment, with clients appreciating their initial onboarding and customer service. Notably, one client highlighted effective call handling but expressed concerns over inconsistent service quality and unexpected charges. The company was chosen for its high ratings, and while they met deadlines, clearer communication and consistent service post-onboarding were identified as areas for improvement.Was this helpful?
4 of 5 Virtual receptionist reviews are 5 starsLess than $10,000 avg. project costVirtual receptionist Experience
Overall feedback for Moneypenny USA (formerly VoiceNation) highlights a strong positive sentiment, with 85% of reviewers expressing satisfaction with their virtual receptionist services. Key themes include exceptional customer support, adaptability to client needs, and the ability to provide personalized interactions without a scripted approach. Clients appreciated the seamless integration into their operations and reported increased professionalism and client trust. However, 15% mentioned occasional call handling errors, suggesting room for improvement in call accuracy.
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18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingSee all 10 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
Reviews mention Great project management
Clients have consistently praised six eleven global services for their exceptional project management. One client noted their ability to maintain project accuracy over 95%, while another highlighted their timely responses and effective communication. The management team is described as professional and supportive, addressing feedback diligently and providing valuable assistance throughout the project lifecycle. Overall, the sentiment surrounding their project management capabilities is overwhelmingly positive.-
BPO Services for Logistics & Supply Chain Company
5.0 Apr 25, 2023Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes.
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1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.Was this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
10% Call Center Services30% Content Moderation Services30% Customer Service Outsourcing +510% Back Office Outsourcing5% Data Annotation Services5% PEO/Employee Leasing5% Sales Outsourcing5% Social Media MarketingFocus Areas
10% Virtual receptionist75% Inbound appointment scheduling15% Answering servicesSee all 11 projectsEnshored is a customer support services company, specializing in customer service center operations, including phone support and call handling. Reviewers consistently praise Enshored for their exceptional project management and customer interaction capabilities, with over 90% expressing satisfaction. Many highlight their seamless integration into client operations and their ability to maintain low employee turnover, which enhances service continuity and quality.
Reviews mention Patient
Clients have expressed high satisfaction with Enshored's patient approach to customer service, highlighting their team’s ability to handle customer issues with care and professionalism. One client remarked on their excellent service, noting that the responses are well-mannered, which resonates positively with customers. Overall, the sentiment reflects a strong appreciation for Enshored's adaptability and commitment to maintaining service quality, even during challenging circumstances.-
Customer Service Outsourcing for SaaS Startup
4.5 Nov 8, 2022The services Enshored provides are absolutely excellent. I can’t recommend them enough — their team is patient with our customers, and we trust them implicitly to troubleshoot customer issues. The responses they write to our customers are well-mannered, which I think our customers love.
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2 of 4 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for SaaS Startup
4.5 — Enshored provides a SaaS company with customer support services, communicating with self-serve and enterprise customers via a chatbox. Their team is retrained by their leads whenever the software is Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally praised Enshored for providing excellent value for money, with many noting significant cost savings compared to hiring in-house staff. For instance, one client highlighted that Enshored's services saved them around $2 million compared to internal hires. Another mentioned that the partnership allowed them to scale efficiently without increasing headcount. Overall, feedback indicates that Enshored delivers high-quality services at a competitive price, making them a preferred choice for many businesses.Was this helpful?
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This provider is fluent in 14 languages:
- English
- Spanish
- Arabic
- Portuguese
- Japanese
- Korean
- French
- Thai
- Italian
- German
- Mandarin
- Russian
This provider is available in 4 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Pacific Standard Time (PST)
- Singapore Standard Time (SGT)
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UndisclosedUndisclosed10 - 49Phoenix, AZ
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
50% Virtual receptionist25% Answering services25% Inbound appointment schedulingSee all 10 projectsVeza Reception is a Contact Center Services provider specializing in answering, call handling, and customer support services. Reviews indicate high client satisfaction with 80% praising their professionalism, cost-effectiveness, and customer care services. However, 20% of reviewers noted concerns about attention to detail and communication regarding service capabilities, highlighting areas for improvement.
Industry Experience
Veza Reception has demonstrated expertise across various industries, including real estate, legal, and landscaping services. Clients commend their exceptional customer service, responsiveness, and proactive communication. In the legal sector, they have effectively managed call handling and client acquisition, leading to successful connections. In real estate and landscaping, they have improved client accessibility and overall business efficiency. The overall sentiment is highly positive, making Veza Reception a suitable partner for clients in these industries.
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Legal Construction Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Veza Reception's pricing as a strong fit for their budgets, with one client noting it as a 'great value for cost.' The overall sentiment reflects satisfaction with the company's services, as clients appreciate the balance between cost and quality, stating they were able to focus on their core activities while benefiting from effective call management. There are no significant concerns regarding value, indicating a positive perception of the company's pricing strategy.Was this helpful?
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$250,000+< $25 / hr1,000 - 9,999București, Romania
Services provided
20% Call Center Services40% Content Moderation Services40% Customer Service OutsourcingFocus Areas
25% Virtual receptionist75% Answering servicesSee all 3 projectsConectys is a Customer Support Services provider specializing in technical support across multiple languages. The reviews indicate a strong emphasis on proactive communication and consistent performance, with 100% of reviewers appreciating their multilingual capabilities. However, there is also a suggestion to improve their workflow tools due to occasional delays in new feature implementation.
0 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for AI Computing Company
4.5 — An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line. Read moreWas this helpful?
Industry Experience
Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.
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Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.Was this helpful?
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$5,000+Undisclosed10 - 49Addison, TX
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingSee all 1 projectsSouthwest Recovery Services is a company specializing in Contact Center Services, particularly focusing on collections and customer care. They effectively manage overdue accounts and negotiate payments with a high success rate of 50%. Reviewers consistently highlight their impressive performance and valuable service, with no identified areas for improvement.
1 of 1 reviews is 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Southwest Recovery Services has received positive feedback from clients, highlighting their effective collection strategies and high success rates of 50%. One client noted they recovered between $3,000 and $10,000 from overdue accounts, emphasizing excellent project management and communication. The professionalism of the owner, Steve, was specifically praised, with no significant areas for improvement identified. Overall, sentiment towards Southwest Recovery Services is highly favorable.Was this helpful?
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Marketing Firm
5.0 — Southwest Recovery Services provides collection services for a marketing firm. The team contacts clients, negotiates payments, and manages overdue accounts. Read moreWas this helpful?
Industry Experience
Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.Was this helpful?
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$5,000+< $25 / hr250 - 999Davao City, Philippines
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
25% Virtual receptionist45% Inbound appointment scheduling30% Answering servicesSee all 5 projectsSPLACE BPO is a company specializing in Contact Center Services, including Inbound and Outbound Call Centers, Customer Care Services, and Telephonic Support. Reviews highlight their effective project management, responsiveness, and strong communication, with over 75% of clients noting improvements in outcomes like sales or service quality. Clients appreciate their team culture, though some recommend better time management for communication.
Industry Experience
SPLACE BPO has demonstrated significant expertise across various sectors, including Education, Automotive, Business Services, and Home Services. In Education, they excelled in administrative support and chat management, receiving praise for their effective communication and responsiveness. The Automotive sector noted their efficiency in managing service inquiries, while Business Services recognized their impactful sales management leading to substantial revenue increases. Lastly, in Home Services, they were commended for quick and efficient customer interaction. Overall, SPLACE BPO is perceived positively across all industries, highlighting their adaptability and commitment to client success.
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Education Automotive Business services Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently highlighted SPLACE BPO's competitive pricing and overall value, often noting that their services fit within budget constraints. For instance, one client appreciated that SPLACE's pricing was a key factor in their selection. Another client, who invested significantly, reported a substantial increase in sales, reinforcing the perception of high value for money. Overall, feedback indicates satisfaction with the cost-effectiveness and quality of services provided by SPLACE BPO.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
15% Call Center Services25% Customer Service Outsourcing25% Market Research +410% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingSee all 48 projectsCallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management.
Reviews mention Team players
Clients consistently describe CallZent as a team player, noting their seamless integration with existing operations and proactive communication. A General Manager highlighted how CallZent's agents felt like part of their team, showcasing professionalism, knowledge, and empathy. Their structured project management and timely delivery further reinforced their reliability, leading to improved customer satisfaction and operational efficiency. Overall, the sentiment reflects a strong appreciation for CallZent's collaborative approach and commitment to client needs.-
Call Center Services for IT Services Company
5.0 Apr 25, 2025Their team consistently handles high volumes of technical support calls with professionalism. CallZent’s project management was impressive, structured, responsive, and always on point. They delivered all milestones on time and adapted quickly to our evolving support needs. Communication was seamless, and their team remained proactive in addressing issues. Their dedication and reliability made them a trusted extension of our customer service operations. Their agents felt like part of our team—professional, knowledgeable, and empathetic.
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4 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for IT Company
5.0 — CallZent provided inbound and outbound call center services for an IT company. The team handled Tier 1 support queries, logged client interactions, provided after-hours support, and created a Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.Was this helpful?
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$5,000+< $25 / hr10 - 49Miami, FL
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingSee all 5 projectsCloud Sourcing is a contact center services provider specializing in inbound call center and outbound call center solutions. They received positive feedback for their efficient management and ability to enhance sales and operations, with 100% of reviewers highlighting on-time delivery and significant output improvements. Their competitive pricing and exceptional talent are notably appreciated.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for Warehouse Broker Co
5.0 — Cloud Sourcing provides BPO services for a warehouse broker company. The team assists with inbound and outbound sales and handles all clerical and administrative work. Read moreWas this helpful?
Industry Experience
Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects.
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Healthcare Real estate Transportation Financial services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Cloud Sourcing's competitive pricing and exceptional value for money. For instance, one CEO noted that partnering with them resulted in significant cost savings, allowing their team to operate more efficiently. Another client emphasized that the services provided were much cheaper than hiring locally, yet still delivered outstanding results. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the cost.Was this helpful?
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$1,000+< $25 / hr50 - 249Shah Faisal Town, Pakistan
Services provided
20% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +210% AI Agents10% HR OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingSee all 16 projectsAssistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.
Reviews mention Openness
The overall sentiment regarding openness in client feedback for Assistring LLC is highly positive. Clients from Krispy Kreme and Party City praised the company for maintaining open communication channels, providing regular updates, and adapting to their needs. Specific feedback highlighted Assistring's commitment to understanding unique business processes and aligning their services with client values. Clients noted the team's resilience in overcoming challenges, leading to improved operational efficiency and customer satisfaction.-
Call Center Services for Party Goods Retailer
5.0 Oct 14, 2024Our collaboration with Assistring LLC was smooth all through the project, with Assistring LLC's team ensuring Strategic communication, regular updates, and adaptability to meet our dynamic needs. Their team took time to understand Party City's unique brand standards and customer expectations, positioning their approach to match with our goals.
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10 of 11 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Utility Company
5.0 — Assistring LLC provided a utility company's customer service and call center operations support. The team managed incoming customer inquiries, offered technical support, and handled complaints. Read moreWas this helpful?
Industry Experience
Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
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Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisureWas this helpful?
$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.View PackagesCustomer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.Was this helpful?
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$1,000+< $25 / hr10 - 49Kolkata, India
Services provided
30% Call Center Services35% Web Development20% Customer Service Outsourcing +115% Search Engine OptimizationFocus Areas
20% Virtual receptionist40% Answering services40% Inbound appointment schedulingSee all 10 projectsStaybright Design Private Limited is a company specializing in Customer Support Services, including comprehensive call handling and telephonic support. With a focus on enhancing customer satisfaction, they have received overwhelmingly positive feedback, demonstrating excellent project management and responsiveness. Approximately 100% of reviewers commend their professionalism and commitment to customer care.
Industry Experience
Staybright Design Private Limited has demonstrated expertise across various industries including Advertising & Marketing, Food & Beverage, Real Estate, and Manufacturing. Clients noted significant improvements in sales strategies, customer support services, and project management, leading to enhanced customer satisfaction and engagement. Overall sentiment is highly positive, especially in the Advertising & Marketing and Food & Beverage sectors, indicating a strong fit for businesses seeking to optimize sales processes and customer engagement strategies.
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Advertising & marketing Food & Beverage Real estate ManufacturingWas this helpful?
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$850 Best for small businesses needing inbound coverage $1,200 Growing businesses needing inbound + outbound $1,500 High-volume operations needing 24/7 blendedView PackagesInbound & Outbound Call Centre Support
Trained, dedicated agents handling inbound customer support and outbound appointment setting and lead generation — so you capture every call and book more meetings without hiring in-house. Time-zone aligned for Australian, UK, and US clients, with CRM logging and reporting included. Scale from a single agent to a full 24/7 teamWas this helpful?
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$100,000+< $25 / hr1,000 - 9,999San Diego, CA
Services provided
45% Call Center Services30% Customer Service Outsourcing10% Recruitment Process Outsourcing +210% Staffing5% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingCall Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Services provided
70% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +110% Insurance Services & BrokersFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesCall center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
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$1,000+$150 - $199 / hr50 - 249Markham, Canada
Services provided
30% Call Center Services35% IT Managed Services20% Cybersecurity +115% Cloud Consulting & SIFocus Areas
30% Virtual receptionist50% Answering services20% Inbound appointment schedulingIT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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$5,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Services provided
30% Call Center Services20% Content Moderation Services20% Customer Service Outsourcing +310% Back Office Outsourcing10% Data Annotation Services10% Market ResearchFocus Areas
20% Virtual receptionist50% Answering services30% Inbound appointment schedulingPhone answering service BELLSYSTEM24 VIETNAM is based in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. The team focuses on Call Center Services and Customer Service Outsourcing.
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List of the Top 15 Virtual Receptionist Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.7/40.016.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.7/40.017/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.9/40.017.2/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
31.6/40.016.2/20 Reviews8.3/10 Clients & Experience7.1/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services20% Virtual receptionist85% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services15% Virtual receptionist80% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
31.2/40.016.2/20 Reviews6.8/10 Clients & Experience8.1/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
37.1/40.017.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
36.2/40.019/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.4/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
34.1/40.017.4/20 Reviews8.4/10 Clients & Experience8.2/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.6/40.018.4/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
36.9/40.018.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services40% Virtual receptionist90% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other
Latest Virtual Receptionist Articles
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Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.