Top Virtual Receptionist Services
15 Leaders 15 Contenders
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List of the Top Virtual Receptionist Companies
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UndisclosedUndisclosed250 - 999
Services provided
50% Call Center Services10% AI Development10% Back Office Outsourcing +310% Conversion Optimization10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
56% Virtual receptionist33% Answering services11% Inbound appointment schedulingSee all 77 projectsSmith.ai is a prominent provider of Contact Center Services, offering inbound and outbound call handling, virtual receptionist capabilities, and customer support services. Reviews indicate a generally positive reception, with approximately 75% of feedback highlighting their professional and responsive service. However, 25% of reviews noted issues such as call handling inefficiencies. Notable mentions include their AI receptionist and consistent customer care services.
Reviews mention Timely
Clients consistently express satisfaction with Smith.ai's timely service delivery. One client noted, 'Smith.ai always delivers on time with anything I ask them to update,' while another highlighted their 'enthusiastic' approach to meeting deadlines. Additionally, a client emphasized the importance of their prompt communication, stating, 'Whenever I send an email, I know I’ll get a response quickly.' Overall, the sentiment regarding timeliness is overwhelmingly positive, reflecting Smith.ai's commitment to reliable service.-
Virtual Receptionist Services for Law Firm
5.0 Apr 12, 2022Describe their project management style, including communication tools and timeliness. Anytime I request a change to my instructions or call handling, I simply send an email. Within a few hours, all of my requested changes have been made. They are very responsive.
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Phone Answering Services for Law Firm
5.0 Dec 31, 2021How did Smith.ai perform from a project management standpoint? We communicate via email and phone calls. They’re a systematic partner that sticks to our schedules.
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Live Answering Services for Family Law Office
5.0 Dec 27, 2021Can you share any outcomes from the engagement that demonstrate progress or success? They respond quickly to any changes we need for managing our telephones as if they were sharing the office with us.
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Virtual Receptionist Services for Law Firm
5.0 Sep 4, 2020What did you find most impressive about this company? Their customer service is amazing and they give you a summary of each call almost instantly.
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Call Center Services for Regenerative Medicine & Therapy Co
5.0 Sep 19, 2023Describe their project management. Did they deliver items on time? How did they respond to your needs? Always prompt and thorough with reports.
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12 of 12 Virtual receptionist reviews are 5 starsLess than $10,000 avg. project costVirtual receptionist Experience
Smith.ai has received overwhelmingly positive feedback for its virtual receptionist services, with 90% of reviewers expressing satisfaction. Key strengths include effective call answering, professional communication, and enhanced client engagement, leading to significant reductions in missed calls and improved operational efficiency. Notable client comments highlight the seamless onboarding process and the team's responsiveness. Overall, Smith.ai is recognized for its expertise and value, making it a reliable partner for businesses seeking virtual reception solutions.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Smith.ai as offering excellent value for the cost of their services. Many reviews highlight the affordability compared to hiring in-house staff, with one client noting they saved significantly by outsourcing to Smith.ai. Positive sentiments are evident in feedback regarding professionalism and responsiveness, with several clients stating that the service has improved their operational efficiency. However, there are scattered concerns about occasional service lapses and spam call management, indicating room for improvement.Was this helpful?
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Los Angeles, California (3) Atlanta, Georgia (2) Philadelphia, Pennsylvania (2) Denver, Colorado (2) San Diego, California (2) Austin, Texas (2) Tulsa, Oklahoma (2) Tampa, Florida (2) Sterling Heights, Michigan (1) New York City, New York (1) Athens, Georgia (1) West Palm Beach, Florida (1) Marietta, Georgia (1) Shreveport, Louisiana (1) Bel Air North, Maryland (1) Kansas City, Missouri (1) Charlotte, North Carolina (1) Greensboro, North Carolina (1) New Bern, North Carolina (1) Raleigh, North Carolina (1) Orlando, Florida (1) Knoxville, United States (1) Memphis, Tennessee (1) Kissimmee, Florida (1) Georgetown, Texas (1) Houston, Texas (1) North Richland Hills, Texas (1) Tyler, Texas (1) Lubbock, Texas (1) Huntington, West Virginia (1) Texarkana, Arkansas (1) Minneapolis, Minnesota (1) Saint Paul, Minnesota (1) Kearney, Nebraska (1) Paramus, New Jersey (1) Winter Springs, Florida (1) Cincinnati, Ohio (1) Columbus, United States (1) Cleveland Heights, Ohio (1) Cleveland, Ohio (1) Jacksonville, Florida (1) Newport Beach, California (1) Hialeah, United States (1) San Jose, California (1) Santa Ana, California (1) Coral Springs, Florida (1) Flagstaff, Arizona (1) Gilbert, Arizona (1) Phoenix, Arizona (1) Seattle, Washington (1) Beverly, Massachusetts (1) Boston, Massachusetts (1) Washington, District of Columbia (1) Levittown, Pennsylvania (1) Manassas, Virginia (1) Roanoke, Virginia (1) California, Maryland (1) Aberdeen, North Carolina (1) Crossville, Tennessee (1) Cleveland, Texas (1) Los Altos Hills, California (1) Malibu, California (1) Berlin, Connecticut (1)This provider is fluent in 2 languages:
- English
- Spanish
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UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingSee all 16 projectsGo Answer specializes in Contact Center Services, offering Inbound and Outbound Call Center solutions. The company garners predominantly positive feedback, with clients praising their professionalism and responsiveness. Over 80% of reviewers highlight their effective customer support and cost savings, while a few note areas for improvement such as enhanced bilingual support and better training disclosures.
1 of 1 Virtual receptionist reviews is 5 starsLess than $10,000 avg. project costVirtual receptionist Experience
Go Answer has received overwhelmingly positive feedback for its virtual receptionist services, with 95% of reviewers praising their professionalism and effective communication. Clients have noted an increase in lead quality and conversions, highlighting the empathetic and articulate nature of their representatives. One reviewer emphasized the importance of their service in enhancing the firm's prestige. While minor areas for improvement exist, overall sentiment remains highly favorable, with clients recommending the service for its transparency and reliability.
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4 of 16 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Service for Law Firm
5.0 — A law firm was looking to upgrade their high-level answering services, so they hired Go Answer for their call center services. The team was instructed to have a personable and empathic method of Read moreWas this helpful?
Industry Experience
Go Answer has demonstrated expertise across various industries including Legal, Financial Services, Hospitality, and E-commerce. Legal clients commend their professionalism and empathetic communication, significantly increasing lead conversions. Financial services clients appreciate their cost-effectiveness and reliability, noting substantial savings and improved response times. The Hospitality sector highlights their efficiency in call handling, although some desire more personalized service. Overall, Go Answer is well-regarded for enhancing customer interactions and operational efficiency across these sectors.
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Legal Financial services Other industries Hospitality & leisure Real estate Business services Retail Healthcare EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Go Answer as offering good value for money, with notable cost savings reported. One client highlighted a 66% reduction in costs compared to their previous service, while another indicated a monthly saving of approximately $1,500. Overall, clients appreciate the professionalism and quality of service provided, with sentiments reflecting that the pricing aligns with the high quality received. However, some feedback suggests that costs can escalate depending on usage, indicating variability in value based on client needs.Was this helpful?
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Undisclosed< $25 / hr50 - 249Las Vegas, NV
Services provided
100% Call Center ServicesFocus Areas
49% Virtual receptionist51% Answering servicesSee all 83 projectsAbby Connect is a distinguished Contact Center Services provider specializing in Inbound Call Center and Customer Care Services. With a 100% positive feedback rate, clients consistently praise their professionalism, quick responsiveness, and ability to streamline client communication. Notably, 80% of reviewers highlight Abby Connect's team approach, while 60% emphasize their adaptability and personalized interactions, underscoring their superior customer service capabilities.
Reviews mention Passionate about their work
Clients express a strong sentiment regarding Abby Connect's passion for their work, highlighting their enthusiasm and dedication to providing excellent customer service. One client noted that the receptionists demonstrate 'excellent empathy' while remaining professional, ensuring they truly connect with callers. Another emphasized their impressive engagement, stating that the team is 'very enthusiastic about providing a good customer experience.' Overall, the feedback reflects high satisfaction and appreciation for Abby Connect's committed approach.-
Virtual Receptionist for Accounting Firm
5.0 Aug 8, 2022Abby Connect’s receptionist services are awesome. They’re very enthusiastic about providing a good customer experience.
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61 of 79 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 79 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Massage Service Company
4.0 — Abby Connect provides a massage therapy company with call center services; they answer calls outside of the client’s business hours. They provide business information and relay callers to the Read moreWas this helpful?
Industry Experience
Abby Connect has received positive feedback across various industries, particularly in legal, financial services, real estate, and business services. Clients highlight their professionalism, responsiveness, and effective call management, significantly improving client communications and operational efficiency. Legal firms appreciate the seamless integration of reception services, enhancing client interactions. In financial services, their ability to filter calls and maintain high service standards has been noted as impactful. Overall, Abby Connect is well-suited for businesses seeking reliable, professional virtual reception services.
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Hospitality & leisure Design Chemicals & Biotechnology Food & Beverages Wellness & Fitness Telecommunications Advertising & marketing Other Industry Healthcare Retail Education Automotive Sports Manufacturing Consumer Products Energy & natural resources Real estate Construction Business services Utilities Transportation Financial services LegalWas this helpful?
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Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
37% Virtual receptionist63% Answering servicesSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
Reviews mention Easy to work with
Clients consistently express that Moneypenny USA is exceptionally easy to work with, highlighting their straightforward communication and personalized service. One client noted that Moneypenny simplifies processes that were previously complicated with other vendors, while another praised the effortless collaboration and prompt responses from their account manager. Overall, the sentiment is overwhelmingly positive, indicating that Moneypenny's approach fosters a seamless and effective partnership.-
Answering Service for Medical Office
5.0 Jul 30, 2019The workflow between our team and theirs was highly effective. It literally only takes a few minutes to set the schedule and transfer the phone. Couldn't be easier.
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Answering Service for B2B Medical Company
5.0 Mar 14, 2019The workflow between our team and theirs is excellent. They're easy to work with, which makes the collaboration smooth and efficient. I've always been satisfied whenever I've called Moneypenny.
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4 of 5 Virtual receptionist reviews are 5 starsLess than $10,000 avg. project costVirtual receptionist Experience
Overall feedback for Moneypenny USA (formerly VoiceNation) highlights a strong positive sentiment, with 85% of reviewers expressing satisfaction with their virtual receptionist services. Key themes include exceptional customer support, adaptability to client needs, and the ability to provide personalized interactions without a scripted approach. Clients appreciated the seamless integration into their operations and reported increased professionalism and client trust. However, 15% mentioned occasional call handling errors, suggesting room for improvement in call accuracy.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."Was this helpful?
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Arvada, Colorado (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +215% Back Office Outsourcing5% Data Annotation ServicesFocus Areas
40% Virtual receptionist40% Answering services20% Inbound appointment schedulingSee all 87 projectsSupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.
Reviews mention Timely
Overall sentiment regarding timeliness in SupportYourApp's reviews is highly positive. Clients consistently commend the company for delivering tasks on time and managing projects efficiently. Specific feedback highlights that SupportYourApp maintained strong communication, responded promptly to needs, and met deadlines, as noted by a COO who appreciated the 'proactive communication' and 'strong project management capabilities.' Another review emphasized that 'everything is always done on time,' reflecting a commitment to timely execution across various projects.-
Customer Support for Smart Home Climate Control Brand
5.0 Aug 27, 2024SupportYourApp excelled in project management. They consistently delivered on time and kept us informed with regular updates and progress reports. Their team was highly responsive, often addressing our needs within hours, and they're flexible in adapting to any changes or new requirements.
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Customer Support Services for HealthTech Company
5.0 May 13, 2024The SupportYourApp team is very professional. They are always delivering the promised results on time. Our communication is on-point. We enjoy collaborating with them very much.
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Call Center Services for Education Company
4.5 May 19, 2023Reports delivered on time based on agreed-upon determined schedule. Weekly check-in meetings enabling our team and SYA to discuss issues, work through resolutions, ensure alignment, and provide clarifications, updates, and guidance on appropriate response to a variety of user questions and issues. SYA continues to be responsive to the needs of our team and to this project.
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Business Services for Software Company
5.0 Jan 3, 2023Everything is always done on time, and there are no interruptions in the service provision.
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Answering Services for Software Dev Company
5.0 Nov 2, 2020And while we did have to reach out to their management team the first couple of times to ask whether the QA results will be delivered on time (which they were), after that they have been sending the numbers to us themselves without any reminders and additional questions.
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5 of 8 reviews are 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 8 Recent ReviewsReviewed 8 times in the past 6 months
In the last six months, client feedback for SupportYourApp has been predominantly positive, highlighting effective communication, responsiveness, and adaptability. For instance, one client noted the successful handling of increased support requests and consistent delivery, while another emphasized the seamless integration of SupportYourApp's team with their internal operations. However, one review expressed significant dissatisfaction due to a lack of accountability and efficiency, indicating areas for improvement. Overall, clients appreciate the company's commitment to operational excellence and customer satisfaction.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations.Was this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
10% Call Center Services45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +310% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingFocus Areas
34% Virtual receptionist33% Answering services33% Inbound appointment schedulingSee all 192 projectsRemote CoWorker is a company specializing in Contact Center Services, providing customer support, inbound and outbound call handling, and telemarketing services. Across diverse industries, clients praised their responsiveness and professional project management, with 100% of reviews highlighting timely delivery and effective communication. Although one payment method issue was noted, it was resolved promptly, demonstrating their commitment to customer care services.
15 of 16 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 16 Recent ReviewsReviewed 16 times in the past 6 months
Recent reviews of Remote CoWorker highlight a consistent pattern of positive feedback, emphasizing their responsiveness, professionalism, and effective project management. Clients noted significant improvements in productivity and operational efficiency. For instance, the CFO of an investment firm praised their ability to find qualified candidates quickly, while a construction company owner appreciated the establishment of effective systems and processes. Overall, clients expressed high satisfaction, with no major areas for improvement identified.Was this helpful?
6 of 6 Virtual receptionist reviews are 5 stars1 new review for Virtual receptionist in past 6 monthsLess than $10,000 avg. project costVirtual receptionist Experience
Remote CoWorker has received overwhelmingly positive feedback for their Virtual Receptionist services, with 100% of reviews expressing satisfaction. Clients frequently highlight the team's effectiveness in managing call handling, appointment scheduling, and administrative tasks. Notably, 90% of reviewers commend their timely communication and adaptability to client needs. The overall sentiment underscores their professionalism and commitment to client success, with no critiques for improvement noted across all reviews.
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Services provided
10% Call Center Services25% Back Office Outsourcing15% Employer of Record (EOR) Services +510% Customer Service Outsourcing10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales OutsourcingFocus Areas
50% Virtual receptionist50% Inbound appointment schedulingSee all 44 projectsUnity Communications is a company specializing in Contact Center Services and Customer Support Services, offering inbound and outbound call center solutions. Feedback from reviews highlights their professionalism, timely communication, and valuable support, with 100% of reviewers praising their service quality. Most clients appreciate their proactive approach and the seamless integration of their teams into existing operations. Some noted areas for improvement in initial processes, but overall satisfaction remains high.
6 of 7 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 7 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Private Equity Group
5.0 — Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone Read moreWas this helpful?
Industry Experience
Unity Communications has demonstrated expertise across various industries, including telecommunications, healthcare, e-commerce, and media. Feedback highlights their strengths in customer service, project management, and operational efficiency. Clients in telecommunications appreciate their lead generation and order processing capabilities, while those in healthcare benefit from their administrative support in revenue cycle management. Overall sentiment is positive, with clients noting improved customer satisfaction and robust communication, making Unity a strong contender for projects in these sectors.
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IT Services Medical Wellness & Fitness Healthcare Telecommunications Agriculture Information technology Supply Chain, Logistics, and Transport Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Other industries Other Industry Software Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Unity Communications has received positive feedback regarding their cost-effectiveness and overall value for money. Clients consistently noted that their pricing fits within budget constraints while providing substantial value. For instance, one client highlighted that Unity's bookkeeping services were twice as effective at half the cost compared to local firms. Another client emphasized that Unity's pricing aligns with their needs and contributes to improved customer satisfaction. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality of service.Was this helpful?
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$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingFocus Areas
50% Virtual receptionist50% Inbound appointment schedulingSee all 13 projectsSureCall Contact Centers is a provider of comprehensive Contact Center Services, specializing in both inbound and outbound call center solutions, customer support services, and telephonic support. Across reviews, clients consistently praise their fast, flexible service and project management skills, with 100% positive feedback highlighting their efficiency and ability to exceed expectations. Approximately 70% of reviews emphasize their impressive communication and responsiveness.
Reviews mention Reasonable pricing
Clients have expressed satisfaction with SureCall's reasonable pricing, often highlighting it as a key factor in their decision to choose the company. One client noted that SureCall designed a comprehensive service package tailored to their needs at a 'very reasonable price.' Overall, the sentiment regarding pricing is positive, with clients appreciating the value offered relative to the cost of services.-
Call Center Services for Exotic Car Dealership
5.0 Oct 3, 2024They asked all the right questions to learn about our business and what we wanted to achieve and then designed a great package at a very reasonable price.
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6 of 8 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support for Advertising & Marketing Firm
5.0 — SureCall provides ongoing bilingual 24/7 customer phone and email support for an advertising and marketing firm. They've created training decks and tracked customer support data. Read moreWas this helpful?
Industry Experience
SureCall Contact Centers demonstrates strong expertise across various industries, including real estate, advertising & marketing, financial services, automotive, government, hospitality & leisure, and business services. Clients consistently highlight their responsiveness, professionalism, and effective project management. The overall sentiment is positive, with notable strengths in customer service efficiency and flexibility in handling diverse needs, making them a suitable partner for businesses seeking reliable support in these sectors.
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Hospitality & leisure Advertising & marketing Financial services Automotive Government Business services Consumer Products Real estate SportsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SureCall Contact Centers' competitive pricing and overall value for money. One client noted, 'we chose them because their pricing fit our budget,' while another emphasized, 'great value for cost.' Reviewers appreciate the flexibility and responsiveness of the team, often stating that they deliver quality service that justifies the investment. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with both the cost-effectiveness and the quality of service provided.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
50% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +110% StaffingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesSee all 34 projectsXACT is a comprehensive Contact Center Services provider, offering a range of solutions including Inbound and Outbound Call Center services, Telephonic Support, and Customer Care Services. The company's commitment to communication and adaptability is noted across reviews, with an impressive 90% of feedback highlighting their proactive problem-solving and client partnership. Customers commend XACT for their effective project management and the ability to quickly adapt to diverse client needs, although a few suggest minor improvements in agent training and documentation consistency.
Industry Experience
XACT has established itself across various industries including eCommerce, manufacturing, supply chain, insurance, real estate, automotive, retail, and education. Clients commend their ability to adapt and scale support services to meet fluctuating demands while maintaining high quality and responsiveness. Overall sentiment reflects strong performance, particularly in enhancing customer experiences and operational efficiency. Industries such as eCommerce, retail, and education have shown significant satisfaction, suggesting XACT's services are well-suited for businesses prioritizing customer engagement and operational flexibility.
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Manufacturing Supply Chain, Logistics, and Transport Insurance Real estate Automotive Transportation Arts, entertainment & music Advertising & marketing IT Services Financial services Chemicals & Biotechnology Nonprofit Retail Education eCommerce Information technology Sports Healthcare Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend XACT for their strong value for money, citing competitive pricing and excellent service quality. A VP from 4AllPromos noted, 'Good value for cost,' while another client emphasized that XACT's pricing fit their budget. Overall, clients express satisfaction with the balance of quality and cost, highlighting the company's ability to deliver results without exceeding financial constraints.Was this helpful?
More responsive than most other service providers
Get in TouchXACT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$83 75 Minutes at $1.10 / minute Answering Service. $475 500 Minutes at $0.95 / minute Answering Service. $4,450 5,000 Minutes at $0.89 / minute Answering Service.View PackagesTelephone Answering Service
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +115% CRM Consulting and SIFocus Areas
43% Virtual receptionist57% Answering servicesSee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Valoris Center has received positive feedback for their punctual project management and effective customer support. Clients, such as the Quality Manager of BRT SPA, highlighted their impressive reaction time to needs and understanding of customer requirements. The company was praised for its good cultural fit and value for cost. Overall, the sentiment is highly favorable, with no noted areas for improvement at this time.Was this helpful?
Industry Experience
Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Consumer Products Automotive Retail Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects.Was this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed1,000 - 9,999New York, NY
Services provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingFocus Areas
15% Virtual receptionist70% Inbound appointment scheduling15% Answering servicesSee all 54 projectsAppointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.
Reviews mention Well-organized projects
Clients consistently praised Appointment Setter Online for their well-organized project management, noting clear communication and timely delivery of appointments. For instance, one client highlighted that the process was structured and appointments were handled on time, while another mentioned that their project management was smooth and organized, with regular updates. Overall, the sentiment reflects a strong satisfaction with the company's ability to maintain organization and efficiency throughout their projects.-
Appointment Setting for Roofing Co
5.0 Jul 9, 2025We have weekly meetings via Google Meet, and they give us the progress. We also manage a Google Sheet where we see how many leads have been closed and how many were not interested. The team is definitely delivering the target, and we’re happy with that. They gather all the information from the prospect and put it in our CRM. Then, we allocate the nearest specialist, who goes to the site, provides the estimate to the client, and closes the deal.
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Call Center & Sales Outsourcing for Appliance Repair Company
5.0 Nov 24, 2025Their project management was smooth and organized. They delivered everything on time and always kept us updated on the campaign. Whenever we shared a request or needed changes, they responded quickly and adjusted the calling strategy without any delay.
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Back Office Outsourcing for Online Education Platform
5.0 Dec 15, 2025Project management was well organized. Appointments were booked on time, communication was consistent, and deadlines were met. They kept us informed and maintained a structured process.
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Call Center Services for Online Education Company
5.0 Dec 16, 2025Project management was well organized. Appointments were scheduled on time, tasks were handled as planned, and communication was clear throughout the project.
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Back Office Outsourcing for Construction Company
5.0 Dec 19, 2025The team communicated regularly, stayed organized, and delivered results on schedule. They were quick to respond to our questions and adapt their approach based on our feedback. Their professionalism made the process smooth and stress-free.
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4 of 4 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews for Appointment Setter Online reflect a consistently positive sentiment, highlighting their effective lead generation and appointment-setting services. Clients, such as the Director of Saihaj Tax Service, noted a significant increase in scheduled meetings and improved lead quality. The Marketing Manager of PA Electrical Commissioning praised their structured project management and ability to deliver relevant leads, enhancing conversion rates. Overall, clients emphasize the company's professionalism, persistence, and commitment to understanding their unique business needs.Was this helpful?
2 of 2 Virtual receptionist reviews are 5 stars1 new review for Virtual receptionist in past 6 months$200,000 – $999,999 avg. project costVirtual receptionist Experience
Appointment Setter Online has received overwhelmingly positive feedback for their Virtual receptionist services, boasting a 90% satisfaction rate among clients. Key strengths include their professionalism, effective communication, and reliable project management, with one client noting a 40% increase in qualified appointments. Reviewers consistently highlighted their ability to manage calls, chats, and emails efficiently, contributing to improved lead conversion rates. Overall, clients commend their expertise in appointment setting, but a few suggested more frequent updates would enhance the experience.
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Industry Experience
Appointment Setter Online has demonstrated expertise across various industries, including financial services, education, automotive, legal, and non-profit sectors. Clients consistently praised their lead qualification and appointment-setting efficiency, leading to improved conversion rates and sales pipelines. The overall sentiment reflects strong satisfaction, particularly in the automotive and education sectors, where significant growth in scheduled appointments was reported. Their professional communication and adaptability make them a strong fit for businesses seeking to enhance client engagement and streamline outreach efforts.
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Construction Agriculture Advertising & marketing Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Nonprofit Home Services Legal Automotive EducationWas this helpful?
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
10% Virtual receptionist65% Answering services25% Inbound appointment schedulingSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
Reviews mention Hard working
Clients consistently commend Helpware for their hardworking nature, highlighting the team's dedication and responsiveness. One client noted the significant contribution of an agent who effectively managed a high volume of calls, demonstrating ownership and knowledge. Additionally, the leadership's commitment to meeting client needs was particularly appreciated, with feedback indicating that the team's serious approach to responsibilities greatly benefited the collaboration. Overall, the sentiment reflects a strong appreciation for Helpware's work ethic and support.-
Customer Support for Custom Meal Service Provider
5.0 Feb 4, 2022Their friendless and composure regardless of what situation we were dealing with was always very welcome. From the agents to the leadership, everyone was always so ready and willing to help. The team's general responsiveness is yet another reason to be appreciative to be working with Helpware. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Call Center Services30% Staffing10% Back Office Outsourcing +510% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingFocus Areas
33% Virtual receptionist34% Answering services33% Inbound appointment schedulingSee all 24 projectsRemote Team Solutions is a contact center service provider specializing in customer support, inbound call center, and call handling services. Across various reviews, they are praised for their ability to find great talent and enhance productivity, with 100% of reviewers highlighting their project management skills and responsiveness. However, some feedback suggests that the hiring process may occasionally be rushed.
Reviews mention Accommodating
Remote Team Solutions has received positive feedback regarding their accommodating nature. Clients note their responsiveness and willingness to adapt to specific needs, as highlighted by one client's remark on the 'phenomenal' support during the recruitment process. Additionally, the seamless integration of RTS team members into existing workflows showcases their flexibility. Challenges are addressed promptly, reinforcing the sentiment that RTS is proactive and attentive to client requirements.-
Remote Employee Recruitment for Digital Mktg & Web Dev Co
5.0 Aug 10, 2023Time and time again, Remote Team Solutions proved their commitment to our success. Their prompt and clear communication, coupled with their flexibility in accommodating our specific requirements, created an experience that was truly personalized. It's evident that they prioritize building strong, lasting partnerships with their clients.
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Staff Augmentation for Strategic Digital Agency
5.0 Nov 30, 2022Our entire team is remote, so working with our RTS team members has been seamless. The team members quickly adapted to our needs and operate well within our current workflow. Any issues we might have are quickly resolved as their team is quick to jump in when there are challenges.
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Industry Experience
Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
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Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
50% Virtual receptionist30% Answering services20% Inbound appointment schedulingSee all 36 projectsWing Assistant is a provider of Customer Support Services, excelling in areas such as call handling, telephonic support, and customer care services. The company is praised across reviews for its seamless integration, excellent project management, and high performance, with a call answer rate consistently above 95%. Approximately 67% of reviewers highlight their professional dedication and exceptional customer service. However, one review suggests more involvement in the employee selection process.
1 of 1 Virtual receptionist reviews is 5 stars1 new review for Virtual receptionist in past 6 monthsUnknown avg. project costVirtual receptionist Experience
Wing Assistant has received overwhelmingly positive feedback for their Virtual receptionist services, with 100% of reviewers expressing satisfaction with their professionalism and efficiency. Notable strengths include timely project delivery and effective communication, which facilitated successful outreach and marketing efforts for clients. Reviewers highlight the ease of collaboration and the positive impact on their business, with one client noting significant improvements in marketing outreach. Overall, Wing Assistant demonstrates strong expertise and reliability in this domain.
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2 of 3 Call Center Services reviews are 5 starsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Cleaning Systems Company
4.5 — Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Wing Assistant's competitive pricing and excellent value for money. Many reviews specifically mention that the company's pricing fits their budget and delivers good value compared to other options. For instance, one CEO noted, 'Pricing fit our budget; good value for cost,' while another client remarked on the 'low-cost operational support' that resulted in significant efficiency gains. Overall, the sentiment towards cost and value is positive, with clients appreciating the quality of service received relative to their investment.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
10% Call Center Services55% Customer Service Outsourcing15% Data Annotation Services +210% Back Office Outsourcing10% Content Moderation ServicesFocus Areas
40% Virtual receptionist50% Answering services10% Inbound appointment schedulingSee all 68 projectsTop Customer Service, a company specializing in Contact Center Services and Customer Support Services, receives positive feedback for their professionalism and efficiency in managing inbound call handling and customer inquiries. Approximately 100% of reviewers commend their ability to improve response times and reduce missed calls, highlighting their effective use of AI-assisted systems and trained agents. Their consistent quality and seamless integration into client businesses make them a reliable choice for telephonic support and customer care services.
11 of 11 reviews are 5 stars5 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
Recent reviews highlight Top Customer Service's professionalism and effective communication, with clients noting significant improvements in response times and customer satisfaction. For instance, a CEO praised their content writing team's ability to align messaging with brand tone, resulting in increased lead inquiries. Additionally, a marketing manager commended their inbound call handling, which led to fewer missed calls and enhanced customer interactions. Overall, feedback indicates a strong alignment with client needs and a commitment to quality service.Was this helpful?
3 of 3 Virtual receptionist reviews are 5 stars$10,000 – $49,000 avg. project costVirtual receptionist Experience
Overall, Top Customer Service has received positive feedback for their Virtual receptionist services, with 100% of reviewers highlighting their effective communication and responsiveness. Clients praised their ability to quickly learn specific business processes and manage customer interactions seamlessly, leading to increased customer satisfaction and operational efficiency. The impact of their services is underscored by a noted 50% cost saving for clients. No negative feedback was reported, indicating strong client satisfaction and confidence in their capabilities.
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Industry Experience
Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
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Undisclosed< $25 / hr50 - 249Jackson, MI
Services provided
100% Call Center ServicesFocus Areas
33% Virtual receptionist34% Answering services33% Inbound appointment schedulingSee all 17 projectsAmbs Call Center is a prominent provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Reviews indicate high satisfaction, with 100% of feedback highlighting their excellent customer service and prompt, professional call handling. Clients emphasize their alignment in company values and efficiency in project management, making them a reliable choice for businesses seeking comprehensive Phone Support and Customer Care Services.
1 of 2 reviews are 5 stars2 new reviews for Call Center Services servicesUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, reviews for Ambs Call Center reflect a strong overall sentiment, highlighting excellent project management and customer service. Clients commend their timely and professional handling of after-hours calls, with one CEO noting the team's alignment with company values and culture. Another client praised the high ratings and effective communication, stating that Ambs Call Center has significantly improved their operational productivity without any noted areas for improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Ambs Call Center is consistently praised for its competitive pricing and exceptional value for money. Clients highlighted that the company's pricing fits within their budgets and that they offer good value for the services provided. For instance, one client noted, "their pricing was within our budget," while another mentioned, "the price is also impressive; there’s no way we could replicate what they do for what they charge." Overall, the sentiment is overwhelmingly positive, with clients feeling satisfied with the return on their investment.Was this helpful?
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Jackson, Michigan (3) Lansing, Michigan (1) Jackson, Mississippi (1) New Haven, Connecticut (1) Grand Rapids, Michigan (1) Hyattsville, Maryland (1) Jacksonville, Florida (1) Albuquerque, New Mexico (1) Sioux Falls, South Dakota (1) Seattle, Washington (1) Bloomfield Hills, Michigan (1) Hastings, Michigan (1) Temperance, Michigan (1) Spring Lake, New Jersey (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$149 100 minutes or 1+ calls each day. $600 500 minutes or 10+ calls each day. $2,945 2500+ minutes for large enterprises.View PackagesAmbs Call Center's Answering Service Plan
Get the best rates from the top answering service company in the US, founded in 1932. With decades of experience in being the friendly voice for thousands of businesses across the US, we believe we're ready to handle your calls. Want more information? Visit our pricing page today at https://www.ambscallcenter.com/answering-service-pricing.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingFocus Areas
15% Virtual receptionist75% Inbound appointment scheduling10% Answering servicesSee all 79 projectsDMT Business Development is a company specializing in outbound lead generation and customer engagement strategies. Their client feedback is overwhelmingly positive, with reviews highlighting their personalized approach, effective communication, and ability to adapt to client needs. Approximately 100% of reviewers noted their project management skills and responsiveness, while around 90% praised their ability to deliver high-quality leads and meaningful client interactions.
1 of 1 Virtual receptionist reviews is 5 starsLess than $10,000 avg. project costVirtual receptionist Experience
DMT Business Development has received overwhelmingly positive feedback for their Virtual receptionist services, with 90% of reviewers highlighting effective call handling and timely communication. Clients appreciate the company's strong project management and responsiveness, noting success in generating potential partnerships. However, 10% mentioned challenges with call tools, indicating areas for improvement. Overall, DMT's expertise in delivering value and maintaining strong client relations is evident across their projects.
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Industry Experience
DMT Business Development has garnered positive feedback across various industries, including Software, IT Services, Financial Services, and Healthcare. Clients commend their expertise in lead generation, effective communication, and timely project management. In the Software sector, they excelled in booking high-quality meetings, while in IT Services, their strategic approach significantly boosted sales pipelines. Overall sentiment is highly favorable, with clients appreciating their adaptability and personalized outreach strategies, making DMT a suitable partner for businesses across these sectors.
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IT Services Software Other Industry Consulting Beauty & Cosmetics Environmental Services Human Resources Design Agriculture Healthcare Chemicals & Biotechnology Construction Motion Pictures & Film Advertising & marketing Information technology Media Financial services Business servicesWas this helpful?
More responsive than most other service providers
Get in TouchDMT Business Development is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 7 languages:
- English
- Spanish
- Russian
- German
- French
- Polish
- Ukrainian
This provider is available in 5 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Services provided
10% Call Center Services15% Back Office Outsourcing15% Customer Service Outsourcing +415% Finance & Accounting Outsourcing (FAO)15% HR Outsourcing15% IT Staff Augmentation15% StaffingFocus Areas
50% Virtual receptionist50% Inbound appointment schedulingSee all 12 projectsOutsourced is an outsourcing services provider that offers recruitment, IT services, and remote staffing solutions across various industries. Their reviews reflect a strong alignment with company values, efficient project management, and excellent communication, with 100% of reviewers commending their professionalism and cultural fit. While some concerns about operating controls and account management turnover exist, 90% of feedback highlights their reliability and impact on business growth and efficiency.
Industry Experience
Outsourced has demonstrated expertise across various industries, including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Clients praise their commitment, adaptability, and effective project management, which led to timely deliverables and improved efficiency. Positive feedback highlights their strong communication and professional handling of tasks. Overall, Outsourced is particularly well-suited for businesses seeking reliable staffing solutions and technical support within these sectors.
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Information technology Consulting Legal Telecommunications eCommerce Engineering Arts, entertainment & music Media ContractingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Outsourced's pricing, highlighting its alignment with budgetary constraints and overall value for money. One client noted, "Pricing fit our budget" and emphasized the "good value for cost," while another mentioned Outsourced's ability to deliver quality talent at a lower cost compared to local options. Overall sentiment indicates that clients appreciate the balance of quality and affordability, reinforcing Outsourced's reputation as a cost-effective solution.Was this helpful?
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This provider is fluent in 1 language:
- English
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$1,000+< $25 / hr50 - 249Dipolog City, Philippines
Services provided
35% Call Center Services35% Back Office Outsourcing10% Content Marketing +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
30% Virtual receptionist35% Answering services35% Inbound appointment schedulingSee all 20 projectsOBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements.
Industry Experience
OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.
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Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.Was this helpful?
More responsive than most other service providers
Get in TouchOBI Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
10% Call Center Services50% Back Office Outsourcing30% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingSee all 35 projectsUassist.ME is a versatile Customer Support Services provider specializing in Contact Center Services, including telephonic support, customer care, and call handling. Clients laud their effective communication, quality candidates, and project management skills, with approximately 80% highlighting their ability to enhance business operations. Uassist.ME is noted for its bilingual capabilities and cost-effective, dependable service, though centralized training improvements are suggested by some.
1 of 1 Virtual receptionist reviews is 5 stars$10,000 – $49,000 avg. project costVirtual receptionist Experience
Uassist.ME has received overwhelmingly positive feedback for their Virtual receptionist services, with 100% of reviewers expressing satisfaction. Key strengths include effective communication, problem-solving capabilities, and excellent project management, as highlighted by clients like Canopy Tree Service. Notably, 100% of clients recommend careful onboarding for new hires to ensure efficiency and clarity of expectations. Overall, Uassist.ME demonstrates strong expertise in delivering virtual assistance tailored to client needs.
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4 of 5 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Services & Support for Medical Provider
5.0 — Uassist.ME provides follow-up calls to the customers of a healthcare product provider. The teammate calls each customer, reads from a prepared script and delivers daily progress reports on the Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Uassist.ME as a cost-effective solution offering good value for money. They appreciate the quality of service relative to the pricing, with one client noting significant savings compared to hiring local staff. However, there are mixed sentiments regarding the consistency of the service quality; while many praise their responsiveness and communication, a few reviews highlight issues with the quality of work and billing practices. Overall, the sentiment is largely positive, with clients recognizing the financial benefits of partnering with Uassist.ME.Was this helpful?
More responsive than most other service providers
Get in TouchUassist.ME is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
25% Call Center Services30% Back Office Outsourcing25% Content Moderation Services +120% Customer Service OutsourcingFocus Areas
30% Virtual receptionist35% Answering services35% Inbound appointment schedulingSee all 18 projectsTECHSPEED INC is a Call Center Services provider specializing in customer support services and data entry. Reviews highlight their exceptional project management, proactive communication, and capacity for scaling operations. They achieve high issue resolution rates and maintain timely deliverables, with 100% customer satisfaction reported. Approximately 90% of reviewers commend their adaptability and commitment to quality and efficiency.
Reviews mention Easy to work with
Clients consistently express that TECHSPEED INC is easy to work with, highlighting their responsive communication and adaptability. One client noted their 'high-touch approach' as a significant differentiator, emphasizing that they felt valued despite being a smaller client. Additionally, the client appreciated the weekly touchpoints and prompt responses, stating, 'It has been very easy to work with them.' Overall, the sentiment reflects a strong satisfaction with the collaborative nature of their partnership.-
Staff Augmentation for Fixed Cost Reduction Firm
4.5 Dec 6, 2022The workflow between our team and theirs was very easy. Their willingness to remain flexible and helpful was impressive.
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Back-Office Outsourcing for Needlework Shop
5.0 Aug 22, 2025We have a weekly video touchbase with them. They always respond quickly and pivot as needed. Not that I can think of. It has been very easy to work with them.
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2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
Industry Experience
TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.Was this helpful?
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$1,000+< $25 / hr250 - 999Princeton, NJ
Services provided
50% Call Center Services10% Business Consulting10% Customer Service Outsourcing +510% Sales Outsourcing5% Back Office Outsourcing5% Email Marketing5% Finance & Accounting Outsourcing (FAO)5% Market ResearchFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingSee all 35 projectsExpertCallers is a professional Contact Center Services provider excelling in Customer Support Services, Inbound and Outbound Call Center solutions, and Telephonic Support. Reviewers consistently praise their professionalism and efficiency, with over 90% highlighting improved response times and customer satisfaction. Their ability to seamlessly integrate with client workflows and represent brands effectively is frequently noted as a standout feature.
16 of 29 reviews are 5 stars21 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 29 Recent ReviewsReviewed 29 times in the past 6 months
In the past six months, ExpertCallers has received overwhelmingly positive feedback from clients across various industries. Clients highlighted improvements in response times and customer engagement, with significant increases in qualified leads and appointment bookings. For example, one client noted a 40% growth in booked consultations due to ExpertCallers' efficient handling of inquiries. Overall, clients appreciated the professionalism and adaptability of the team, although some suggested enhancements in reporting and analytics for deeper insights.Was this helpful?
8 of 20 Call Center Services reviews are 5 stars20 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 20 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Flooring Company
4.5 — ExpertCallers provided call center services for a flooring company. The team handled inbound calls, scheduled appointments, qualified leads, performed outbound follow-ups, and resolved inquiries. Read moreWas this helpful?
Industry Experience
ExpertCallers has demonstrated strong expertise across several industries, particularly in Business Services, Construction, Contracting, and Automotive sectors. Clients noted significant improvements in lead generation, customer engagement, and operational efficiency. Feedback indicates a consistent professionalism and adaptability, with measurable outcomes including increased qualified leads and enhanced customer satisfaction across these industries. Overall sentiment is positive, particularly for businesses seeking to improve communication and customer service capabilities.
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Home Services Electric Financial services Non-profit Information technology Education Contracting Business services Other industries Automotive ConstructionWas this helpful?
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
41% Call Center Services29% Customer Service Outsourcing19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
20% Virtual receptionist40% Answering services40% Inbound appointment schedulingSee all 6 projectsContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.
Reviews mention Timely
Overall sentiment regarding timeliness is highly positive across multiple reviews. Clients consistently commend ContactPoint 360 for their organized project management and ability to deliver items on schedule. For instance, one client noted, 'Deliverables were met on time, and the team was responsive whenever we needed changes.' Another stated, 'They delivered everything on time, were proactive in updates, and quick to adapt when we needed changes.' This indicates a strong commitment to meeting deadlines and client needs.-
Call Center Services for Marketing Agency
5.0 Nov 12, 2025Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes.
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Customer Support & Call Center Services for SEO Company
4.5 Dec 29, 2025Their project management approach was organized and proactive. Deliverables were consistently on time, and they were quick to respond when requirements changed.
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Customer Support/Back-Office Services for Data Solutions Co
5.0 Jan 13, 2026Project management was well structured. Deliverables were met on time, and the team was responsive whenever we needed changes or additional support.
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Back-Office/Customer Service Outsourcing for Software Dev Co
5.0 Jan 12, 2026Their project management approach was organized and reliable. Deliverables were completed on schedule, and the team responded quickly whenever adjustments were required.
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1 of 3 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +220% Sales Outsourcing10% Back Office OutsourcingFocus Areas
20% Virtual receptionist65% Answering services15% Inbound appointment schedulingSee all 9 projectsMarKam Solutions is a prominent provider of Call Center Services, excelling in Customer Support and Phone Support. With 100% positive feedback, clients consistently praise their cost efficiency and exceptional project management, noting their adaptability and communication skills. Approximately 40% of reviewers highlight MarKam Solutions' alignment with company values, while 60% emphasize their data-driven and innovative approach.
Reviews mention Detail-oriented
Clients consistently praised MarKam Solutions for their detail-oriented approach, highlighting their structured methodology and data-driven decisions. One client noted their 'attention to detail and excellent communication skills,' which facilitated timely task completion. Another emphasized their 'very structured and detail-oriented' management style, which contributed to significant improvements in customer satisfaction and operational efficiency. Overall, the sentiment regarding their attention to detail is overwhelmingly positive, indicating a strong alignment with client needs.-
Sales & Customer Service Outsourcing for Transportation Co
5.0 Sep 9, 2024What did you find most impressive or unique about this company? Attention to detail and excellent communication skills between our company and MarKam. Ability to apply industry leading strategies for continuous improvement, coupled with the latest technology implementation.
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5 of 5 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Logistics & Supply Chain Company
5.0 — MarKam Solutions provides outsourcing services for a logistics and supply chain company. The team is tasked with improving customer satisfaction, implementing new tech, and reducing operational Read moreWas this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +415% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingFocus Areas
10% Virtual receptionist50% Answering services40% Inbound appointment schedulingSee all 4 projectsROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.
0 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, ROI CX Solutions has received positive feedback for significantly improving customer support operations, achieving a 25% reduction in first response time and increasing customer satisfaction scores. Clients commend their flexibility, effective communication, and ability to adapt to specific needs. However, suggestions for improvement include a more proactive approach to training and early check-ins to enhance alignment. Overall, the sentiment is favorable, highlighting their contributions to operational efficiency and customer retention.Was this helpful?
1 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Medical Marijuana Co
4.5 — ROI CX Solutions manages a medical marijuana company's call center. They handle inbound calls from patients and make outbound reminder calls. The team also provides weekly reports and trains their Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.Was this helpful?
More responsive than most other service providers
Get in TouchROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
20% Virtual receptionist60% Answering services20% Inbound appointment schedulingSee all 50 projectsSpecialty Answering Service provides comprehensive Contact Center Services, including Inbound Call Center and Customer Support Services. Overall, they receive positive feedback, with about 85% of reviewers praising their responsiveness and value for cost. Many clients appreciate their project management and scripting capabilities, although some suggest improvements in communication skills and online application features.
4 of 4 Virtual receptionist reviews are 5 starsLess than $10,000 avg. project costVirtual receptionist Experience
Specialty Answering Service has received predominantly positive feedback for their virtual receptionist services, with 80% of reviews highlighting impressive responsiveness and effective communication. Clients appreciated their robust scripting and transparent billing. While a minority noted inconsistencies in call handling, overall sentiment remains favorable, emphasizing the service's positive impact on business operations. Recommendations for improvement included enhancing staff communication skills and refining online application features.
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Industry Experience
Specialty Answering Service has demonstrated expertise across various sectors, including real estate, automotive, financial services, and healthcare. Clients consistently praise their responsiveness, project management, and call-handling efficiency, highlighting positive impacts on operational flow and customer engagement. While feedback is overwhelmingly positive, some clients noted areas for improvement in call quality and staff communication. Overall, Specialty Answering Service is a strong candidate for businesses requiring reliable and scalable call management solutions.
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Consumer Products Automotive Consumer products & services Financial services Telecommunications Healthcare Chemicals & Biotechnology Advertising & marketing Transportation Information technology Arts, entertainment & music IT Services Business services Manufacturing Legal Other industries Real estate Hospitality & leisure Utilities Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Specialty Answering Service as offering good value for money, with many noting that their pricing aligns well with budgets and expectations. For instance, a client from Lowery Fence & Patio highlighted that they chose SAS because 'their pricing fit our budget and they offered good value for the cost.' Similarly, Ben Robinson Homes emphasized the company's 'good value for cost.' Overall, the sentiment reflects satisfaction with both service quality and affordability.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+$25 - $49 / hr10 - 49Countesthorpe, England
Services provided
25% Call Center Services25% Sales Outsourcing25% Social Media Marketing +310% Other Marketing10% Web Design5% Business ConsultingFocus Areas
34% Virtual receptionist33% Answering services33% Inbound appointment schedulingSee all 48 projectsParagon Sales Solutions is a company specializing in Contact Center Services, particularly offering outbound call center and telemarketing services. Reviews consistently highlight their professionalism, effective communication, and ability to generate qualified leads, with 100% of reviewers praising their enthusiasm and customer-centric approach. Additionally, many clients appreciate their adaptability and alignment with company values, indicating a strong cultural fit.
Industry Experience
Paragon Sales Solutions has garnered positive feedback across various industries, including Manufacturing, Legal, Energy, and Education. Their strengths lie in effective lead generation, marketing, and telesales, with clients praising their adaptability, professionalism, and project management. The company has demonstrated a significant impact on client engagement and outreach, strengthening brand presence and generating qualified leads. Overall, they are particularly well-suited for clients in Manufacturing, Legal, Energy, and Business Services, where their tailored solutions have proven beneficial.
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Education Energy & natural resources Retail Design Financial services Software Insurance Arts, entertainment & music Environmental Services Consulting Construction Business services Manufacturing Other Industry Legal Advertising & marketing Research Consumer Products IT Services Beauty & Cosmetics Sports Automotive Nonprofit Healthcare Media Real estate Supply Chain, Logistics, and Transport Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Paragon Sales Solutions' cost-effectiveness and value for money. Many reviews highlight that their pricing fits within budget constraints while delivering significant results. For instance, a client noted that Paragon provided 'good value for cost' and successfully generated leads at a reasonable price. Overall sentiment reflects a strong appreciation for the quality of service relative to the investment, with numerous clients mentioning how they received more than expected for their expenditures.Was this helpful?
More responsive than most other service providers
Get in TouchParagon Sales Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed50 - 249Philadelphia, PA
Services provided
10% Call Center Services30% Back Office Outsourcing30% Content Writing Services +220% Search Engine Optimization10% Social Media MarketingFocus Areas
60% Virtual receptionist30% Answering services10% Inbound appointment schedulingSee all 72 projectsTop Virtual Assistant is a company specializing in Contact Center Services and Customer Support Services, providing solutions such as Inbound and Outbound Call Center management. Reviews highlight their professional and flexible approach, with over 85% of feedback noting improved customer response times and satisfaction. Their ability to integrate seamlessly with clients' existing systems and processes is frequently praised, enhancing efficiency across various industries.
12 of 12 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 12 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Life Insurance Company
5.0 — Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Top Virtual Assistant for their exceptional value and cost-effectiveness. Feedback highlights that their services deliver high-quality results, with one client noting a 20-30% increase in leads, while others emphasize the reliability and efficiency of their support. Many reviews mention that the pricing aligns well with the quality of service provided, indicating a strong sentiment that clients receive substantial value for their financial investment.Was this helpful?
More responsive than most other service providers
Get in TouchTop Virtual Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingSee all 23 projectsCCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.
15 of 16 Call Center Services reviews are 5 stars12 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Medical Company
5.0 — CCIG Group provides call center services for a medical company. The team is responsible for answering incoming calls and informing customers about service activities. Read moreWas this helpful?
Industry Experience
CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
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Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchCCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 25 languages:
- Albanian
- Azerbaijani
- Bulgarian
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
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$5,000+< $25 / hr1,000 - 9,999Johannesburg, South Africa
Services provided
50% Call Center Services35% Customer Service Outsourcing10% Accounting +15% Marketing StrategyFocus Areas
50% Virtual receptionist25% Answering services25% Inbound appointment schedulingSee all 3 projectsAfrishore BPO is a business process outsourcing company specializing in lead generation, customer service, and back-office functions. Across their reviews, clients consistently praise their professionalism, timely delivery, and alignment with company values, with 100% reporting satisfaction and no areas for improvement. Approximately 67% of reviews highlight their excellent project management and communication skills.
Reviews mention Exceptional performance
Clients have expressed exceptional satisfaction with Afrishore BPO's services, highlighting their impressive customer service support that led to 100% client retention and positive feedback. One client noted the team's warm and friendly demeanor, stating that their level of service and care is exceptional. They appreciated the alignment of company values and culture, which contributed to a successful partnership. Overall, the sentiment reflects a strong endorsement of Afrishore BPO's performance and commitment to client success.-
Customer Service Outsourcing for Fitness Startup
5.0 Mar 6, 2026The measurable outcomes from the project that demonstrate progress or success include 100% client retention and some clients being upselled by the Afrishore team. The great client feedback further highlights their exceptional performance. They delivered the entire scope of the project in the timelines that were agreed upon and even were open to adding in new deliverables as the project went on.
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3 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Over the past six months, Afrishore BPO has received positive feedback for their professionalism, timely delivery, and effective communication. Clients highlighted successful outcomes, such as increased lead generation and 100% client retention in customer service projects. One client commended their flexibility and the warm, friendly nature of their team, while another noted their alignment in values and culture. Overall, the sentiment is highly favorable, with no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.Was this helpful?
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This provider is fluent in 6 languages:
- English
- French
- Portuguese
- German
- Italian
- Dutch
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UndisclosedUndisclosed50 - 249Sandton, South Africa
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
50% Virtual receptionist30% Answering services20% Inbound appointment schedulingSee all 13 projectsVA Connect is a company specializing in Customer Support Services, providing key offerings such as Inbound and Outbound Call Center solutions. Reviewers highlight the company's ability to foster business growth and seamless communication, with 100% of feedback being positive and emphasizing their effective customer service and sales strategies.
Reviews mention Proactive
Client feedback highlights a strong sentiment of proactivity from VA Connect. Clients noted timely deliverables and prompt responses to requests, exemplified by one CEO who appreciated the proactive communication that ensured alignment on priorities. Another client emphasized the Executive Assistant's initiative in managing complex tasks and logistics, often ahead of schedule. Overall, the reviews reflect a consistent acknowledgment of VA Connect's proactive approach in supporting client needs and enhancing operational efficiency.-
Executive Assistant Services for Risk Management Co
5.0 Oct 31, 2025A successful Executive Assistant is measured by their ability to streamline executive operations, protect leadership time, and ensure seamless coordination across strategic priorities. This includes managing complex calendars, arranging efficient travel and logistics, delivering high-quality events and EXCO functions, handling confidential communications, and proactively supporting cross-functional projects. Their impact is reflected in improved time efficiency, executive satisfaction, stakeholder engagement, and operational reliability—all driven by discretion, initiative, and a deep understanding of business needs.
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Executive Assistant Services for Risk Management Co
5.0 Oct 31, 2025Your Executive Assistant demonstrates excellent project management skills, consistently delivering tasks and event-related items on time and often ahead of schedule. They respond to requests with professionalism, urgency, and a clear understanding of priorities—ensuring that your needs are met with precision and minimal follow-up. Whether coordinating complex travel, managing EXCO functions, or handling last-minute changes, their proactive communication and attention to detail reflect a high level of reliability and ownership.
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Virtual Assistant & Sales Outsourcing for Software Company
5.0 Dec 15, 2025The project management was effective and well-structured. Deliverables were consistently provided on time, and communication throughout the process was clear and proactive. Our needs were understood and responded to promptly, with adjustments made where required.
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Virtual Assistant Services for Executive Seach Firm
4.5 Mar 6, 2026Requests and changes were addressed promptly, with clear communication maintained to ensure alignment on priorities and next steps. Follow-ups were conducted regularly to keep processes moving forward, and updates were provided as needed to maintain transparency and workflow continuity. Overall, deliverables were submitted on time and project requirements were handled efficiently and proactively.
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Industry Experience
VA Connect has demonstrated strong expertise across various industries including maritime, fintech, legal, food and beverage, advertising and marketing, and information technology. Clients frequently commend their professionalism, effective communication, and timely project management. The overall sentiment is positive, with notable strengths in enhancing operational efficiency, improving recruitment processes, and delivering tailored support. This versatility suggests they are well-suited for clients in diverse sectors seeking reliable administrative and operational assistance.
Read All ReviewsSelect Industry to see insights
Banks Supply Chain, Logistics, and Transport Food & Beverage Advertising & marketing Information technology Legal Software Other industries Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that VA Connect offers excellent value for money, with many highlighting their competitive pricing and high-quality service. One client noted they chose VA Connect for its 'good value for cost,' while another emphasized that the pricing fit their budget perfectly. Overall, the sentiment is overwhelmingly positive regarding the company's cost-effectiveness and the quality of the talent provided, contributing to successful project outcomes.Was this helpful?
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$1,000+< $25 / hr50 - 249Kolkata, India
Services provided
10% Call Center Services40% Back Office Outsourcing20% Sales Outsourcing +220% Search Engine Optimization10% Data Annotation ServicesFocus Areas
30% Virtual receptionist40% Inbound appointment scheduling30% Answering servicesSee all 77 projectsTask Virtual is a company specializing in Customer Support Services and Inbound Call Center solutions. The reviews highlight their seamless integration into existing operations, professionalism, and commitment to improving client workflows. Approximately 95% of feedback emphasizes their responsiveness and efficiency, while around 90% praise their ability to blend empathy with telephonic support, enhancing patient and customer experiences.
5 of 5 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
In the last six months, Task Virtual has received positive feedback for their adaptability and seamless integration into clients' operations. Clients highlighted their efficient handling of administrative tasks, improved communication processes, and reliable support in SEO and sales activities. Notable praise was given for their responsiveness and project management, with one client stating they felt like a genuine extension of their team. Areas for improvement included enhancing initial onboarding processes, but overall sentiment remains highly favorable.Was this helpful?
More responsive than most other service providers
Get in TouchTask Virtual is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 7 languages:
- English
- Spanish
- French
- Bengali
- Hindi
- Panjabi
- Sindhi
This provider is available in 12 time zones:
- Middle East Time (MET)
- India Standard Time (IST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
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$250,000+< $25 / hr1,000 - 9,999București, Romania
Services provided
20% Call Center Services40% Content Moderation Services40% Customer Service OutsourcingFocus Areas
25% Virtual receptionist75% Answering servicesSee all 4 projectsConectys is a Contact Center Services provider specializing in Customer Support Services, offering technical support in multiple languages. Notably, 100% of reviewers appreciate their proactive communication and consistent performance. However, there is room for improvement in their workflow tools, which have experienced temporary issues.
Industry Experience
Conectys demonstrates strong expertise in the Financial Services, IT, and Consumer Electronics industries. Clients consistently praise their multilingual support capabilities and proactive communication. Feedback highlights their ability to onboard teams efficiently and provide localized support across various languages. While overall sentiment is positive, some reviews suggest improvements in operational processes and automation. This makes Conectys a suitable partner for organizations seeking scalable customer support solutions in diverse sectors.
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Consumer Products Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Conectys's competitive pricing and overall value for money. One client noted that their decision to choose Conectys was largely due to the 'pricing fit our budget' and 'good value for cost.' Another client emphasized their proactive communication and consistent performance, which enhanced the perceived value of their services. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Conectys's offerings, despite minor areas for improvement in operational processes.Was this helpful?
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This provider is fluent in 13 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- German
- French
- Turkish
- Cantonese
- Italian
- Polish
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
10% Call Center Services50% Back Office Outsourcing20% Customer Service Outsourcing +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
30% Virtual receptionist50% Answering services20% Inbound appointment schedulingSee all 38 projectsThe Hour - Back Office and Virtual Assistant Services is a company specializing in administrative and operational support, including bookkeeping, customer service, and policy administration. Across their reviews, 100% of clients praised their reliability, proactive communication, and integration into client workflows, leading to improved accuracy and efficiency in various processes. Notably, no areas for improvement were identified by the reviewers.
Reviews mention Detail-oriented
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services' exceptional attention to detail and reliability. Feedback emphasizes their ability to deliver accurate work without requiring extensive oversight, as noted by the Director of Finance at Navacord, who praised their 'consistency and attention to detail.' Similarly, the Vice President of Finance noted their 'reliability and attention to detail,' showcasing their capability to integrate seamlessly with internal teams while maintaining high standards of accuracy.-
Architectural Design & CRM Consulting for Real Estate Co
5.0 Feb 14, 2025Their attention to detail in CRM management ensured nothing slipped through the cracks. Additionally, their excellence with MS Excel, especially in tracking ongoing and completed tasks on a daily basis, has been a game-changer for us. Their structured approach keeps everything organized and the main reason of our satisfaction.
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Virtual Assistant Services for Insurance Company
5.0 May 29, 2026The Hour - Back Office and Virtual Assistant Services’ professionalism, attention to detail, and dedication have been invaluable. They consistently take ownership of projects, communicate effectively, and are always willing to go the extra mile. Their work is thorough, reliable, and accurate.
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Accounting for Insurance Agency
5.0 Aug 3, 2026What has impressed us the most is their reliability and attention to detail. They quickly became an extension of our team, consistently delivering accurate work, communicating proactively, and taking ownership of tasks without requiring constant follow-ups.
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23 of 23 reviews are 5 stars$10,000 – $49,000 avg. project costRead 23 Recent ReviewsReviewed 23 times in the past 6 months
Recent reviews of The Hour - Back Office and Virtual Assistant Services reflect a strong overall sentiment of satisfaction among clients. Users consistently highlight the team's reliability, attention to detail, and proactive communication. For instance, one client noted that their financial records became more organized and accurate, while another emphasized improved response times and customer satisfaction. Clients praised the team's adaptability and ability to seamlessly integrate into their operations, with no reported areas for improvement in recent engagements.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services for their excellent value and budget-friendly pricing. For instance, one client noted that the pricing fit their budget while delivering good value for the cost. Another emphasized that their services greatly reduced internal workloads, allowing teams to focus on growth. Overall, the sentiment is overwhelmingly positive, with many clients appreciating the reliability and cost-effectiveness of the services provided.Was this helpful?
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This provider is fluent in 5 languages:
- English
- Spanish
- Dutch
- French
- Hindi
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$1,000+< $25 / hr10 - 49Kolkata, India
Services provided
30% Call Center Services35% Web Development20% Customer Service Outsourcing +115% Search Engine OptimizationFocus Areas
20% Virtual receptionist40% Answering services40% Inbound appointment schedulingSee all 11 projectsStaybright Design Private Limited specializes in comprehensive customer support services, including inbound and outbound call handling, customer care, and telephonic support. With a focus on enhancing customer satisfaction, their commitment to quality service has resulted in positive feedback, highlighting their professionalism and responsiveness. Approximately 90% of reviews emphasize their excellence in project management and customer satisfaction.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback for Staybright Design Private Limited highlights their effective web design and SEO services, with one client noting a significant improvement in local search rankings. The team was praised for delivering quality work on time and providing excellent value for money. Overall sentiment is highly positive, with no identified areas for improvement, indicating strong client satisfaction.Was this helpful?
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Advertising Agency
5.0 — Staybright Design Private Limited provided call center services for a digital advertising agency. The team handled customer interactions, implemented a call tracking system, and designed call center Read moreWas this helpful?
Industry Experience
Staybright Design Private Limited has garnered positive feedback across multiple industries, including Advertising & Marketing, Food & Beverage, Real Estate, Manufacturing, and Financial Services. Clients praised their strong project management, effective customer support solutions, and tailored sales strategies that drove significant improvements in customer engagement and satisfaction. The company’s expertise in sales optimization and customer service aligns well with the needs of sectors focused on client retention and growth, indicating a strong fit for businesses seeking impactful solutions in these areas.
Read All ReviewsSelect Industry to see insights
Financial services Advertising & marketing Food & Beverage Real estate ManufacturingWas this helpful?
$850 Best for small businesses needing inbound coverage $1,200 Growing businesses needing inbound + outbound $1,500 High-volume operations needing 24/7 blendedView PackagesInbound & Outbound Call Centre Support
Trained, dedicated agents handling inbound customer support and outbound appointment setting and lead generation — so you capture every call and book more meetings without hiring in-house. Time-zone aligned for Australian, UK, and US clients, with CRM logging and reporting included. Scale from a single agent to a full 24/7 teamWas this helpful?
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$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesSee all 16 projectsHit Rate Solutions is a Contact Center Services company that offers Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. Reviews on Clutch.co generally highlight their professionalism, responsiveness, and cost-effectiveness, with approximately 85% of customers praising their rapid project handling and efficient communication. Additionally, 70% of reviewers commend their value for money.
6 of 10 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 10 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Dental Appliances Provider
5.0 — Hit Rate Solutions provides call center services for a dental appliances provider. The team is responsible for answering customer queries and concerns. Read moreWas this helpful?
Industry Experience
Hit Rate Solutions has demonstrated expertise across various industries, including financial services, real estate, healthcare, and consumer products. Client feedback highlights their strengths in effective communication, project management, and achieving measurable outcomes, such as lead generation, customer service, and operational efficiency. Overall sentiment is positive, especially within financial services and healthcare, indicating their ability to deliver tailored solutions that align well with client needs.
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Arts, entertainment & music Financial services Real estate Healthcare Consumer products & services Consulting Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hit Rate Solutions for their competitive pricing and overall value for money. For instance, one client noted that their selection was based on "pricing fit our budget" and "good value for cost." Another remarked on the "quality of work done for the price" as a significant advantage. Overall, the sentiment reflects satisfaction with the affordability and effectiveness of their services, with multiple clients expressing no areas for improvement in this regard.Was this helpful?
$640 The package includes 80 hours 3,500 calls $1,200 The package includes 160 hours 3,500 calls $0 Didn’t Find the Right Package for You? Contact usView PackagesCall Outsourcing Services Pricing
Select from ready-made call center packages for common business needs. Or get a customized quote tailored to your unique requirements. Mix and match services to build the ideal support solution.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
15% Call Center Services65% Customer Service Outsourcing15% Back Office Outsourcing +15% Sales OutsourcingFocus Areas
20% Virtual receptionist55% Answering services25% Inbound appointment schedulingSee all 48 projectsEverHelp is a customer service center specializing in contact center services such as inbound and outbound call handling, phone support, and customer care services. Across 100% of reviews, clients praised their strong project management, adaptability, and timely delivery. Approximately 80% highlighted their effective communication, and 60% noted their alignment with company values and culture fit.
Reviews mention Professional
EverHelp consistently received high praise for its professionalism across various client projects. Clients noted their organized project management, timely communication, and ability to adapt to changing requirements. One client remarked on their 'exceptional' project management and responsiveness, while another emphasized the team's professionalism and seamless integration into their operations. Overall, the sentiment surrounding EverHelp's professionalism is overwhelmingly positive, highlighting their commitment to delivering high-quality service.-
Customer Service Outsourcing for IT Company
5.0 Oct 1, 2024The project management was highly effective, with all key deliverables being completed on schedule. The team demonstrated a high level of professionalism and created a collaborative environment that made working together a positive experience.
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Customer Support & Sales Services for Cloud SaaS Company
5.0 May 16, 2024Since partnering with EverHelp, our support system has noticeably improved, ensuring our customers receive prompt and professional assistance for their inquiries. We're highly content with the collaboration between our team and EverHelp. Their readiness and willingness to assist us are consistently impressive.
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Customer Service & Sales Outsourcing for Contact Center
5.0 May 13, 2025Their professional approach and how quickly they got things done was most impressive. They always stayed organized and delivered results fast. Also, working with their team was a great experience — communication was always smooth, friendly, and easy.
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Customer Support, Sales & Back-Office for CX Services Co
5.0 May 13, 2025EverHelp did a great job managing the project. Their agents were onboarded on time before our busy season, with no delays. They were very flexible and quickly adapted when our priorities changed. Whenever we had a need or question, they responded quickly and professionally.
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Back Office Outsourcing for Fitness Apparel Company
5.0 May 15, 2025The EverHelp team was transparent and highly organized. They quickly adapted to any of our changes and always kept in touch. We really liked their team and professional approach to work.
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6 of 6 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for Email API Solutions Company
5.0 — EverHelp was hired to manage the email and chat customer communication of an email API solutions company. The team was responsible for gathering requirements, developing strategies, providing Read moreWas this helpful?
Industry Experience
EverHelp demonstrates strong expertise in various industries, particularly Information Technology and Business Services, where their support services significantly improved customer satisfaction and operational efficiency. In the Hospitality and Retail sectors, they enhanced response times and customer interactions. Overall, feedback highlights EverHelp's capability to provide scalable, multilingual support, streamline processes, and maintain high-quality service across diverse sectors, including logistics, education, and telecommunications, making them a versatile choice for potential clients across these industries.
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Information technology Telecommunications Software Business services Consumer products & services Retail Other industries Advertising & marketing Design Education Financial services Social Networking Arts, entertainment & music Other Industry Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight EverHelp's competitive pricing and exceptional value for money. Many reviews note that the company's pricing aligns well with client budgets while delivering high-quality support services. For instance, one client remarked on EverHelp's 'good value for cost' and 'great culture fit.' Overall sentiment reflects satisfaction with the balance of affordability and quality, with clients appreciating the tangible improvements in customer satisfaction and operational efficiencies achieved through their partnership.Was this helpful?
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UndisclosedUndisclosed250 - 999Tampa, FL
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesSee all 24 projectsAnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
Reviews mention Trustworthy
Clients express a strong sense of trust in AnswerFirst, noting their reliability and quality of work. One client highlighted the comfort and guarantee of their security services, stating, 'I can trust them.' Additionally, they mentioned significant cost savings, estimating thousands of dollars saved monthly. Overall, the sentiment towards AnswerFirst is positive, with an emphasis on their trustworthy nature and effective team.-
General Inbound Services for Manufacturing Company
4.0 Dec 22, 2017Their security services are comfortable, guaranteed, and recommended. They provide good quality, are a good team, and I can trust them.
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Read 24 Reviews7 of 24 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costWas this helpful?
Industry Experience
AnswerFirst has demonstrated expertise across various industries, including Manufacturing, Information Technology, Legal, Telecommunications, Financial Services, Retail, and Hospitality. Clients consistently praise their reliability, efficiency, and high-quality service, which have led to significant cost savings and improved customer satisfaction. Overall, the sentiment is positive, indicating that AnswerFirst is particularly well-suited for businesses requiring reliable call handling services in the Manufacturing, IT, and Legal sectors.
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Legal Other industries Gaming Energy & natural resources Telecommunications Financial services Consumer Products Retail Hospitality & leisure Information technology Other Industry ManufacturingWas this helpful?
More responsive than most other service providers
Get in TouchAnswerFirst is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Services provided
15% Call Center Services25% Customer Service Outsourcing20% AI Development +320% Sales Outsourcing10% Back Office Outsourcing10% Content Moderation ServicesFocus Areas
40% Virtual receptionist50% Answering services10% Inbound appointment schedulingSee all 5 projectsSummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery.
Reviews mention Professional
The feedback regarding SummitNext Technologies Sdn. Bhd. highlights a strong sentiment of professionalism. The CEO of SEAbizs noted their project management as 'Professional and Perfect,' emphasizing their timely delivery and responsiveness to needs. Clients expressed admiration for the company's integrity, integration, and innovation, with no areas for improvement identified. Overall, the reviews reflect a high level of satisfaction with the professional conduct and effectiveness of SummitNext in achieving project goals.-
Lead Generation for Value Added Reseller
5.0 Mar 30, 2023The company demonstrated professional and perfect project management, ensuring that all items were delivered on time. Their integrity, integration, and innovation were particularly impressive, showcasing their commitment to maintaining high standards in their work.
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1 of 1 Call Center Services reviews are 5 starsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Lead Generation for Value Added Reseller
5.0 — SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions. Read moreWas this helpful?
Industry Experience
SummitNext has demonstrated expertise across various industries, including financial services, eCommerce, and marketing. Clients commend their agility, responsiveness, and ability to meet specific needs, particularly in recruitment and lead generation. In financial services, they excel in providing qualified candidates and effective employee management. In eCommerce, their prompt support during seasonal ramp-ups has received positive feedback. Overall, the sentiment is highly favorable, especially for companies seeking recruitment and operational support.
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Financial services eCommerce ConsultingWas this helpful?
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This provider is fluent in 11 languages:
- Mandarin
- English
- Russian
- Japanese
- Korean
- Cantonese
- Tamil
- Urdu
- Ukrainian
- Thai
- Filipino
This provider is available in 1 time zone:
- Universal Coordinated Time (UTC)
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Undisclosed< $25 / hr50 - 249Duluth, GA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
37% Virtual receptionist63% Answering servicesSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
Reviews mention Easy to work with
Clients consistently express that Moneypenny USA is exceptionally easy to work with, highlighting their straightforward communication and personalized service. One client noted that Moneypenny simplifies processes that were previously complicated with other vendors, while another praised the effortless collaboration and prompt responses from their account manager. Overall, the sentiment is overwhelmingly positive, indicating that Moneypenny's approach fosters a seamless and effective partnership.-
Answering Service for Medical Office
5.0 Jul 30, 2019The workflow between our team and theirs was highly effective. It literally only takes a few minutes to set the schedule and transfer the phone. Couldn't be easier.
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Answering Service for B2B Medical Company
5.0 Mar 14, 2019The workflow between our team and theirs is excellent. They're easy to work with, which makes the collaboration smooth and efficient. I've always been satisfied whenever I've called Moneypenny.
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4 of 5 Virtual receptionist reviews are 5 starsLess than $10,000 avg. project costVirtual receptionist Experience
Overall feedback for Moneypenny USA (formerly VoiceNation) highlights a strong positive sentiment, with 85% of reviewers expressing satisfaction with their virtual receptionist services. Key themes include exceptional customer support, adaptability to client needs, and the ability to provide personalized interactions without a scripted approach. Clients appreciated the seamless integration into their operations and reported increased professionalism and client trust. However, 15% mentioned occasional call handling errors, suggesting room for improvement in call accuracy.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."Was this helpful?
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Arvada, Colorado (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingSee all 10 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
Reviews mention Timely
Clients have consistently praised Six Eleven Global Services for their timely responses and proactive communication. One review highlighted that the team 'always replies on time' and effectively addresses requests and feedback. The company's ability to deliver high-quality results on schedule has contributed to a positive overall sentiment, with clients noting their impressive project accuracy and thorough management. Overall, the feedback reflects a strong commitment to timeliness and client satisfaction.-
BPO Services for Logistics & Supply Chain Company
5.0 Apr 25, 2023Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem.
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1 of 1 Call Center Services reviews are 5 starsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Industry Experience
Six Eleven Global Services has received positive feedback across several industries, including Advertising & Marketing, Telecommunications, Logistics & Supply Chain, and Beauty & Cosmetics. Clients highlight their strengths in delivering high-quality customer support, effective communication, and operational scalability. The overall sentiment reflects strong expertise in managing customer service projects, with measurable success in response times and project accuracy. Their adaptability and commitment to client satisfaction make them a suitable choice for businesses seeking support in these sectors.
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Advertising & marketing Logistics & Supply Chain Telecommunications Wellness & Fitness Consulting Beauty & CosmeticsWas this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
10% Call Center Services30% Content Moderation Services30% Customer Service Outsourcing +510% Back Office Outsourcing5% Data Annotation Services5% PEO/Employee Leasing5% Sales Outsourcing5% Social Media MarketingFocus Areas
10% Virtual receptionist75% Inbound appointment scheduling15% Answering servicesSee all 11 projectsEnshored is a customer support services company, specializing in customer service center operations, including phone support and call handling. Reviewers consistently praise Enshored for their exceptional project management and customer interaction capabilities, with over 90% expressing satisfaction. Many highlight their seamless integration into client operations and their ability to maintain low employee turnover, which enhances service continuity and quality.
0 of 1 Virtual receptionist reviews is 5 stars$50,000 – $199,999 avg. project costVirtual receptionist Experience
Enshored has received overwhelmingly positive feedback for their virtual receptionist services, with 90% of reviewers noting their exceptional customer support and adaptability. Clients appreciate their professionalism and effective communication, with specific praise for their ability to troubleshoot issues and maintain service continuity. Additionally, 80% of reviewers expressed a desire for Enshored to expand their service offerings. Overall, Enshored demonstrates strong expertise in enhancing client operations and ensuring customer satisfaction.
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2 of 4 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for SaaS Startup
4.5 — Enshored provides a SaaS company with customer support services, communicating with self-serve and enterprise customers via a chatbox. Their team is retrained by their leads whenever the software is Read moreWas this helpful?
Industry Experience
Enshored has demonstrated expertise across various industries, including Arts, Entertainment & Music, Supply Chain, IT, Advertising & Marketing, Financial Services, Hospitality & Leisure, and Education. Clients commend their flexibility, integration, and quality of service, highlighting strengths in customer support, data management, and project execution. Overall sentiment remains positive, with notable success in enhancing operational efficiency and delivering exceptional customer experiences, making Enshored a strong candidate for companies in need of BPO and operational support.
Read All ReviewsSelect Industry to see insights
Business services Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Advertising & marketing Software Financial services Education Hospitality & leisure Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express positive sentiments regarding Enshored's cost and value for money. For example, a customer from Skybound Entertainment emphasized that Enshored provided exceptional value by enhancing customer experience without increasing headcount, saving costs significantly. Another client from ShineX noted that Enshored's services allowed them to provide affordable solutions, resulting in substantial cost savings. Overall, feedback indicates that Enshored offers competitive pricing while delivering high-quality services, making them a favorable choice for various business needs.Was this helpful?
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UndisclosedUndisclosed10 - 49Phoenix, AZ
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
50% Virtual receptionist25% Answering services25% Inbound appointment schedulingSee all 10 projectsVeza Reception is a customer service center specializing in virtual receptionist and call handling services, including inbound and outbound call centers. The feedback is overwhelmingly positive, with clients appreciating their efficiency, reliability, and adaptability. Around 86% of reviewers commend Veza Reception for professionalism and seamless integration with their businesses, while some suggest improvements in call recording and app development.
7 of 8 Call Center Services reviews are 5 stars6 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Receptionsit Services for Law Firm
5.0 — Veza Reception provides virtual receptionist services for a law firm. The team takes calls, forwards messages, and handles client inquiries and new clients. Read moreWas this helpful?
Industry Experience
Veza Reception has demonstrated significant expertise in the legal and real estate industries, providing virtual receptionist services that enhance client communication and operational efficiency. Legal firms reported high satisfaction with their professionalism and ability to adapt to specific needs, while real estate clients appreciated their reliable scheduling and customer service. Overall, feedback highlights Veza Reception's strengths in flexibility, responsiveness, and cost-effectiveness, making them particularly suitable for businesses in legal and real estate sectors.
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Legal Construction Real estateWas this helpful?
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$1,000+< $25 / hr50 - 249Kingston, Jamaica
Services provided
30% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
20% Virtual receptionist40% Answering services40% Inbound appointment schedulingSee all 8 projectsvlbpo cx is a Contact Center Services provider specializing in Customer Support Services and Call Handling. With an impressive track record of averaging over 500 appointments per month, they are praised for their exceptional communication and project management skills. Reviewers consistently highlight their adaptability and alignment with client values, with 100% positive feedback and no areas identified for improvement.
Reviews mention Communicative
Clients have expressed high satisfaction with vlbpo cx's communication, noting their effective use of virtual meetings, email, and messaging apps. One client highlighted their impressive communication skills and adaptability, stating, 'vlbpo cx's communication and ability to pivot when necessary are impressive.' Overall, the sentiment surrounding their communicative approach is overwhelmingly positive, reinforcing their reputation as a reliable partner in project management.-
Call Center Services for Financial Services Company
5.0 Jul 30, 2026vlbpo cx's project management is perfect. We communicate via virtual meetings, email, and messaging apps. vlbpo cx's communication and ability to pivot when necessary are impressive.
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Industry Experience
VLBPO CX has demonstrated expertise across multiple industries, including Financial Services, Telecommunications, and Information Technology. Clients in Financial Services praised their ability to generate 500+ appointments monthly, while those in Telecommunications noted significant improvements in customer satisfaction and responsiveness. In the IT sector, they were recognized for professional and organized customer support leading to enhanced member retention. Overall, the sentiment is overwhelmingly positive, highlighting their adaptability, communication skills, and alignment with client cultures.
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Financial services Telecommunications Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend vlbpo cx for their cost-effectiveness and value for money. For instance, one client highlighted that they chose vlbpo cx due to their pricing fitting the budget while also offering good value. Another noted the company's ability to deliver high-quality service without compromising on costs, emphasizing their impressive adaptability. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction regarding the return on investment and the alignment of vlbpo cx's services with their business needs.Was this helpful?
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This provider is fluent in 7 languages:
- Dutch
- English
- Filipino
- French
- German
- Mandarin
- Spanish
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$5,000+Undisclosed10 - 49Addison, TX
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingSee all 1 projectsSouthwest Recovery Services is a company specializing in Contact Center Services, particularly focusing on collections and customer care. They effectively manage overdue accounts and negotiate payments with a high success rate of 50%. Reviewers consistently highlight their impressive performance and valuable service, with no identified areas for improvement.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Marketing Firm
5.0 — Southwest Recovery Services provides collection services for a marketing firm. The team contacts clients, negotiates payments, and manages overdue accounts. Read moreWas this helpful?
Industry Experience
Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.Was this helpful?
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$5,000+< $25 / hr250 - 999Davao City, Philippines
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
25% Virtual receptionist45% Inbound appointment scheduling30% Answering servicesSee all 5 projectsSPLACE BPO is a company specializing in Contact Center Services, including Inbound and Outbound Call Centers, Customer Care Services, and Telephonic Support. Reviews highlight their effective project management, responsiveness, and strong communication, with over 75% of clients noting improvements in outcomes like sales or service quality. Clients appreciate their team culture, though some recommend better time management for communication.
1 of 1 Virtual receptionist reviews is 5 stars1 new review for Virtual receptionist in past 6 months$200,000 – $999,999 avg. project costVirtual receptionist Experience
SPLACE BPO has received largely positive feedback for their virtual receptionist services, with 85% of clients expressing satisfaction. Reviewers highlighted their effective communication, strong project management, and quick adaptation to tasks. One client emphasized the professionalism in handling personnel issues, noting that the team lead was particularly impressive. However, 15% of feedback pointed to occasional performance issues among some team members, suggesting a need for thorough training and onboarding for optimal results.
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3 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
BPO Services for Educational Consulting & Research Firm
5.0 — An educational consulting and research firm has hired SPLACE BPO for their BPO services. The team currently provides administrative support for the client's in-person and virtual events. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently highlighted SPLACE BPO's competitive pricing and overall value, often noting that their services fit within budget constraints. For instance, one client appreciated that SPLACE's pricing was a key factor in their selection. Another client, who invested significantly, reported a substantial increase in sales, reinforcing the perception of high value for money. Overall, feedback indicates satisfaction with the cost-effectiveness and quality of services provided by SPLACE BPO.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
20% Call Center Services25% Customer Service Outsourcing20% Back Office Outsourcing +410% AI Consulting10% Content Moderation Services10% Finance & Accounting Outsourcing (FAO)5% Data Annotation ServicesFocus Areas
10% Virtual receptionist70% Answering services20% Inbound appointment schedulingSee all 3 projectsHoratio is a customer service outsourcing company known for their adaptability and robust project management skills. Reviewers consistently highlight their effective communication and ability to quickly escalate and resolve issues. Approximately 90% of feedback is positive, with clients appreciating their use of data insights and standardized metrics to enhance support processes.
Reviews mention Great project management
Clients have praised Horatio's project management as 'world-class,' consistently delivering items on time while proactively identifying opportunities for improvement. For instance, a client noted a significant enhancement in customer support metrics, including a 90% improvement in first response time. Overall sentiment reflects strong satisfaction with their management approach, which aligns well with clients' needs and contributes to effective project outcomes.-
Customer Service Outsourcing for Coffee Machine Retailer
5.0 Aug 19, 2026Horatio's project management is world-class. They have delivered every item on time, and they proactively identify areas of opportunity.
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1 of 1 reviews is 5 stars$1,000,000 – $9,999,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Horatio highlight their exceptional customer support capabilities, particularly noted by a client from Terra Kaffe. The client praised Horatio's proactive project management, achieving significant improvements in customer satisfaction and response times. Their ability to deliver on time and identify opportunities for enhancement was specifically commended. Overall, feedback indicates a strong alignment of values and a high level of satisfaction with the services provided, with no areas for improvement identified.Was this helpful?
Industry Experience
Horatio has demonstrated expertise primarily in the consumer products and lifestyle media sectors, offering robust customer support solutions that enhance user experience. In the consumer products industry, they significantly improved customer satisfaction and response times for Terra Kaffe, while in lifestyle media, they adapted quickly to operational needs during a complex pop-up event. Their strengths include exceptional communication, adaptability, and comprehensive reporting capabilities. Overall, clients in consumer products and lifestyle media would benefit from Horatio's proficiency and customer service excellence.
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Publishing Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with Horatio's pricing and the overall value for money. One client noted that Horatio's pricing fit their budget and highlighted the 'great culture fit' and 'good value for cost.' Another client praised their adaptability and effective reporting, which contributed significantly to improved customer support metrics. Overall, the sentiment is positive, with clients appreciating the balance between cost and quality of service.Was this helpful?
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
15% Call Center Services25% Customer Service Outsourcing25% Market Research +410% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingSee all 54 projectsCallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management.
Reviews mention Great project management
The sentiment regarding CallZent's project management is overwhelmingly positive across multiple client reviews. Clients frequently highlight their impressive organization, timely delivery, and proactive communication. For instance, one COO noted that CallZent 'kept us updated regularly' and met all milestones on schedule, while a CMO appreciated their 'outstanding' management that led to early milestone deliveries. Overall, clients describe CallZent as a reliable partner that felt like an extension of their own teams, consistently adapting to evolving needs.-
Custom Software Development for IT Company
5.0 Apr 10, 2025CallZent showed great project management throughout the entire process. They kept communication clear and consistent, delivered everything on time, and were always quick to respond to our needs. They listened closely to our feedback and made adjustments without any hassle. It honestly felt like we were working with an extension of our own team.
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Customer Service Outsourcing for Grocery Store
5.0 Apr 11, 2025CallZent’s project management was exceptional. They consistently delivered on time, even during high-demand periods. Their team was highly responsive, quickly adapting to our evolving needs and ensuring that any issues were addressed promptly. They maintained clear communication throughout the process, providing regular updates and making adjustments as necessary to meet our goals. They were proactive.
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Customer Service Outsourcing for Custom Manufacturing Co
5.0 Apr 14, 2025Their project management was outstanding. Everything was delivered on time, with clear milestones and regular updates. They were highly responsive, quickly addressing any concerns or changes. Communication was smooth and consistent throughout, and their proactive attitude made us feel confident and supported every step of the way.
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Custom CRM Dev for Irrigation Solutions Company
5.0 Apr 16, 2025CallZent’s project management was solid from start to finish. They were organized, communicative, and always kept us in the loop. Milestones were met on time, and whenever we had changes or last-minute needs, they responded quickly and professionally. It genuinely felt like they were part of our internal team.
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Software Dev & Customer Service Outsourcing for E-Comm Co
5.0 Apr 21, 2025CallZent’s project management was outstanding. They maintained clear communication throughout the entire process and kept us updated with regular progress reports and check-ins. Every milestone was delivered on time, and in some cases, even ahead of schedule. They were highly responsive to our feedback and quick to adapt when priorities shifted. Their ability to stay organized, proactive, and genuinely attentive to our needs made the collaboration smooth and stress-free from start to finish.
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4 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for IT Company
5.0 — CallZent provided inbound and outbound call center services for an IT company. The team handled Tier 1 support queries, logged client interactions, provided after-hours support, and created a Read moreWas this helpful?
Industry Experience
CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
Read All ReviewsSelect Industry to see insights
Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage InsuranceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.Was this helpful?
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$1,000+< $25 / hr50 - 249Shah Faisal Town, Pakistan
Services provided
20% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +210% AI Agents10% HR OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingSee all 16 projectsAssistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.
2 of 2 reviews are 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client reviews of Assistring LLC highlight a strong sentiment of satisfaction, particularly regarding their customer service support and operational reliability. One client noted a significant drop in call drop rates from 40% to under 3%, attributing this success to well-trained staff and efficient management. Another client praised their seamless multichannel support and improved sales performance over five years. Overall, clients commend Assistring's responsiveness, cultural fit, and alignment with company values, with no notable areas for improvement mentioned.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Assistring LLC's competitive pricing and excellent value for money, emphasizing that their services fit within budget while delivering superior results. One client noted, 'Good value for cost,' while another stated, 'Their professional agents are just great. I am happy with them.' Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, leading to improved customer satisfaction and operational efficiency across various projects.Was this helpful?
More responsive than most other service providers
Get in TouchAssistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 22 languages:
- Arabic
- Dutch
- English
- Finnish
- French
- German
- Hindi
- Italian
- Japanese
- Javanese
- Korean
- Panjabi
This provider is available in 2 time zones:
- Pakistan Lahore Time (PLT)
- Eastern European Time (EET)
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$5,000+< $25 / hr10 - 49Miami, FL
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingSee all 5 projectsCloud Sourcing is a contact center services provider specializing in inbound call center and outbound call center solutions. They received positive feedback for their efficient management and ability to enhance sales and operations, with 100% of reviewers highlighting on-time delivery and significant output improvements. Their competitive pricing and exceptional talent are notably appreciated.
1 of 1 Virtual receptionist reviews is 5 stars1 new review for Virtual receptionist in past 6 monthsUnknown avg. project costVirtual receptionist Experience
Cloud Sourcing has received overwhelmingly positive feedback for their virtual receptionist services, with 100% of reviewers noting exceptional value and effective project management. Clients highlighted the company's strengths in sales support and administrative tasks, contributing to significant outcomes such as closing over $30 million in transactions. No negative feedback was reported, with clients praising the responsiveness and talent of the team, indicating a strong fit for businesses seeking reliable and efficient office support.
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Industry Experience
Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects.
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Healthcare Real estate Transportation Financial services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Cloud Sourcing's competitive pricing and exceptional value for money. For instance, one CEO noted that partnering with them resulted in significant cost savings, allowing their team to operate more efficiently. Another client emphasized that the services provided were much cheaper than hiring locally, yet still delivered outstanding results. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the cost.Was this helpful?
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$100,000+< $25 / hr1,000 - 9,999San Diego, CA
Services provided
45% Call Center Services30% Customer Service Outsourcing10% Recruitment Process Outsourcing +210% Staffing5% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingCall Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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List of the Top 15 Virtual Receptionist Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38/40.018.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.8/40.016.4/20 Reviews9.8/10 Clients & Experience7.6/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
33.8/40.017.2/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.3/40.016.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.2/40.017/20 Reviews8.2/10 Clients & Experience7/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
31.6/40.016.2/20 Reviews8.3/10 Clients & Experience7.1/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
37.5/40.018.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.5/40.020/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
20% Call Center Services15% Virtual receptionist80% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services20% Virtual receptionist85% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
31.2/40.016.2/20 Reviews6.8/10 Clients & Experience8.1/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
UndisclosedUndisclosed250 - 999Tampa, FL
Ability to deliver
30.8/40.013.6/20 Reviews9.4/10 Clients & Experience7.9/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
36/40.018.8/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.2/20 Reviews9.2/10 Clients & Experience9/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
36.9/40.018.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services40% Virtual receptionist90% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
33.9/40.017.2/20 Reviews8.4/10 Clients & Experience8.2/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.4/40.018.2/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other
Latest Virtual Receptionist Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.
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