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Leaders Matrix

Top Virtual Receptionist Services  - Leaders Matrix

LAST UPDATED Mar 22, 2023
ABILITY TO DELIVER
FOCUS

Clutch Leaders Matrix

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  1. 1 Unity Communications
  2. 2 Smith.ai
  3. 3 SupportYourApp
  4. 4 Remote CoWorker
  5. 5 APEX Call Centers
  6. 6 Helpware
  7. 7 Dalerio Consulting
  8. 8 Flatworld Solutions
  9. 9 HiredSupport
  10. 10 LEX Reception
  11. 11 Wing Assistant
  12. 12 Abby Connect
  13. 13 Conectys
  14. 14 UAM
  15. 15 Valoris Center

Top 15 Virtual Secretary Services

Unity Communications

Unity Communications

An award winning global BPO based in the USA

$1,000+
< $25 / hr
250 - 999
Gilbert, AZ
Ability to deliver
17.1
10
9.5
Reviews
Clients & experience
Market presence
Service Focus
20%
50
80% Other
Call Center Services
Virtual receptionist
Smith.ai

Smith.ai

24/7 live agents for phone, chat, SMS & Facebook

Undisclosed
Undisclosed
250 - 999
Los Altos, CA
Ability to deliver
18.1
8.3
8
Reviews
Clients & experience
Market presence
Service Focus
50%
56
50% Other
Call Center Services
Virtual receptionist
SupportYourApp

SupportYourApp

Technology-enhanced Customer Support and Care

$1,000+
< $25 / hr
1,000 - 9,999
Wilmington, DE
Ability to deliver
20
8.9
6.3
Reviews
Clients & experience
Market presence
Service Focus
20%
50
80% Other
Call Center Services
Virtual receptionist
Remote CoWorker

Remote CoWorker

Award-Winning Outsourcing Services

$1,000+
< $25 / hr
1,000 - 9,999
Hollywood, FL
Ability to deliver
18.3
10
8.7
Reviews
Clients & experience
Market presence
Service Focus
10%
34
90% Other
Call Center Services
Virtual receptionist
APEX Call Centers

APEX Call Centers

#1 Award Winning Onshore & Nearshore Call Centers

$50,000+
< $25 / hr
250 - 999
Fort Lauderdale, FL
Ability to deliver
17.7
10
8.9
Reviews
Clients & experience
Market presence
Service Focus
30%
25
70% Other
Call Center Services
Virtual receptionist
Helpware

Helpware

Amazing Customer Experiences. Together.

$5,000+
< $25 / hr
1,000 - 9,999
Lexington, KY
Ability to deliver
18.2
10
9.6
Reviews
Clients & experience
Market presence
Service Focus
30%
10
70% Other
Call Center Services
Virtual receptionist
Dalerio Consulting

Dalerio Consulting

Top Provider of 24/7 Support, Marketing and BPO

$1,000+
< $25 / hr
50 - 249
Durrës, Albania
Ability to deliver
17.7
10
7.6
Reviews
Clients & experience
Market presence
Service Focus
30%
43
70% Other
Call Center Services
Virtual receptionist
Flatworld Solutions

Flatworld Solutions

ISO certified global company with 18000+ customers

$1,000+
< $25 / hr
1,000 - 9,999
Princeton, NJ
Ability to deliver
17.8
8
5.8
Reviews
Clients & experience
Market presence
Service Focus
50%
25
50% Other
Call Center Services
Virtual receptionist
HiredSupport

HiredSupport

OUTSOURCING CUSTOMER SUPPORT EXPERTS - 90+ CSAT

$1,000+
< $25 / hr
10 - 49
Rancho Cucamonga, CA
Ability to deliver
17.2
9.6
8.4
Reviews
Clients & experience
Market presence
Service Focus
25%
50
75% Other
Call Center Services
Virtual receptionist
LEX Reception

LEX Reception

We handle your calls so you can focus on your firm

Undisclosed
Undisclosed
250 - 999
Portland, OR
Ability to deliver
16
7.6
5.6
Reviews
Clients & experience
Market presence
Service Focus
50%
50
50% Other
Call Center Services
Virtual receptionist
Wing Assistant

Wing Assistant

The World's Best Assistant for Business

$1,000+
< $25 / hr
50 - 249
Berkeley, CA
Ability to deliver
17.8
9.2
7.6
Reviews
Clients & experience
Market presence
Service Focus
15%
50
85% Other
Call Center Services
Virtual receptionist
Abby Connect

Abby Connect

Convert More Callers into Customers

Undisclosed
< $25 / hr
50 - 249
Las Vegas, NV
Ability to deliver
19.4
3.6
8.1
Reviews
Clients & experience
Market presence
Service Focus
100%
49
Call Center Services
Virtual receptionist
Conectys

Conectys

Global: Customer support, Call centers, Moderation

$250,000+
< $25 / hr
1,000 - 9,999
București, Romania
Ability to deliver
14.6
9.5
6.8
Reviews
Clients & experience
Market presence
Service Focus
20%
25
80% Other
Call Center Services
Virtual receptionist
UAM

UAM

We Drive Efficiency To Enable Business Outcomes

$1,000+
< $25 / hr
250 - 999
Miami Beach, FL
Ability to deliver
17.7
9.4
7.1
Reviews
Clients & experience
Market presence
Service Focus
10%
25
90% Other
Call Center Services
Virtual receptionist
Valoris Center

Valoris Center

BUSINESS PROCESS OUTSOURCING SERVICES

$1,000+
< $25 / hr
250 - 999
București, Romania
Ability to deliver
17.3
3.6
6.7
Reviews
Clients & experience
Market presence
Service Focus
40%
43
60% Other
Call Center Services
Virtual receptionist

Contenders Breakdown

Moneypenny

The leading outsourced communications provider

Undisclosed
Undisclosed
250 - 999
Duluth, GA
Ability to deliver
15.3
6.9
6.9
Service Focus
75%
33%
25% Other
Call Center Services
Virtual receptionist

AnswerConnect

Exclusive Clutch Offer: 50% off Your First Month

Undisclosed
Undisclosed
250 - 999
Portland, OR
Ability to deliver
14.8
6.9
7.7
Service Focus
70%
29%
30% Other
Call Center Services
Virtual receptionist

Intelegencia

Your partner in Technology & Business Outsourcing

Undisclosed
< $25 / hr
1,000 - 9,999
Philadelphia, PA
Ability to deliver
18.5
5.2
7.2
Service Focus
15%
25%
85% Other
Call Center Services
Virtual receptionist

six eleven global services

quality work, quality experience

$1,000+
< $25 / hr
1,000 - 9,999
Davao City, Philippines
Ability to deliver
17.5
5.4
5.9
Service Focus
40%
25%
60% Other
Call Center Services
Virtual receptionist

Verbatim Virtual Receptionists

The call and web chat answering professionals.

$1,000+
< $25 / hr
10 - 49
Thatcham , United Kingdom
Ability to deliver
15.6
7.9
5.5
Service Focus
68%
58%
32% Other
Call Center Services
Virtual receptionist

Nexa Receptionists

Maximize Every Opportunity

Undisclosed
$100 - $149 / hr
50 - 249
Phoenix, AZ
Ability to deliver
16.2
6.8
6.4
Service Focus
20%
82%
80% Other
Call Center Services
Virtual receptionist

1840 & Company

Hire Global Vetted Talent & Teams in 150 Countries

$1,000+
< $25 / hr
250 - 999
Overland Park, KS
Ability to deliver
17.4
6.2
8.3
Service Focus
10%
30%
90% Other
Call Center Services
Virtual receptionist

Remote Team Solutions

Building Great Teams for Great Companies

Undisclosed
Undisclosed
50 - 249
Torreón, Mexico
Ability to deliver
17.5
8.1
7.4
Service Focus
16%
33%
84% Other
Call Center Services
Virtual receptionist

IdeasUnlimited

Global Support Redefined!

$1,000+
< $25 / hr
50 - 249
Sugar Land, TX
Ability to deliver
15.9
10
5.3
Service Focus
30%
34%
70% Other
Call Center Services
Virtual receptionist

Tri Source International, LLC

Outsourcing. Made Simple. Execution Guaranteed!

Undisclosed
< $25 / hr
1,000 - 9,999
Santa Clarita, CA
Ability to deliver
16.7
3
6
Service Focus
30%
100%
70% Other
Call Center Services
Virtual receptionist

Ruby

Your partner in gaining & retaining customers.

Undisclosed
Undisclosed
250 - 999
Portland, OR
Ability to deliver
15.1
5.1
5.9
Service Focus
100%
40%
Call Center Services
Virtual receptionist

LawyerLine™

Powered by Lawyer.com

Undisclosed
< $25 / hr
250 - 999
Easton, PA
Ability to deliver
16.1
7.4
5
Service Focus
75%
25%
25% Other
Call Center Services
Virtual receptionist

Davinci Virtual Office Solutions

Live Receptionist Services, Virtual Offices

Undisclosed
< $25 / hr
50 - 249
Salt Lake City, UT
Ability to deliver
14.8
6.5
5.9
Service Focus
100%
50%
Call Center Services
Virtual receptionist

AnswerForce

24/7 Answering Services to Power Your Business

Undisclosed
Undisclosed
1,000 - 9,999
Portland, OR
Ability to deliver
15.1
4.5
5.6
Service Focus
60%
45%
40% Other
Call Center Services
Virtual receptionist

Answering Legal

Legal Answering Services

Undisclosed
Undisclosed
50 - 249
Nesconset, NY
Ability to deliver
17.4
5.6
5.6
Service Focus
60%
34%
40% Other
Call Center Services
Virtual receptionist