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Leaders Matrix

Top Virtual Receptionist Services  - Leaders Matrix

LAST UPDATED Apr 21, 2024
ABILITY TO DELIVER
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Clutch Leaders Matrix

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  1. 1 SupportYourApp
  2. 2 Unity Communications
  3. 3 Blue Valley Marketing
  4. 4 HelpSquad
  5. 5 Remote CoWorker
  6. 6 Smith.ai
  7. 7 Helpware
  8. 8 Hit Rate Solutions
  9. 9 Outsourced
  10. 10 APEX Call Centers
  11. 11 Big Outsource
  12. 12 Veta Virtual
  13. 13 IdeasUnlimited
  14. 14 Valoris Center
  15. 15 AnswerForce

Top 15 Virtual Secretary Services

SupportYourApp

AI-Enhanced Customer Support and Care

$1,000+
< $25 / hr
1,000 - 9,999
Wilmington, DE
Ability to deliver
18.8
9.3
9.2
Reviews
Clients & experience
Market presence
Service Focus
25%
50
75% Other
Call Center Services
Virtual receptionist

Unity Communications

An award winning global BPO based in the USA

$1,000+
< $25 / hr
250 - 999
Gilbert, AZ
Ability to deliver
17.8
10
9.5
Reviews
Clients & experience
Market presence
Service Focus
20%
50
80% Other
Call Center Services
Virtual receptionist

Blue Valley Marketing

Expect more from your contact center partner.

$5,000+
$25 - $49 / hr
250 - 999
Home, KS
Ability to deliver
18.2
8.8
8.2
Reviews
Clients & experience
Market presence
Service Focus
50%
45
50% Other
Call Center Services
Virtual receptionist

HelpSquad

Virtual Assistants starting at $7.50 per hour

$1,000+
< $25 / hr
250 - 999
Hatboro, PA
Ability to deliver
18.4
8.7
9
Reviews
Clients & experience
Market presence
Service Focus
30%
40
70% Other
Call Center Services
Virtual receptionist

Remote CoWorker

Award-Winning Outsourcing Services

$1,000+
< $25 / hr
1,000 - 9,999
Hollywood, FL
Ability to deliver
18.9
10
8.7
Reviews
Clients & experience
Market presence
Service Focus
10%
34
90% Other
Call Center Services
Virtual receptionist

Smith.ai

24/7 live agents for phone, chat & SMS

Undisclosed
Undisclosed
250 - 999
Los Altos, CA
Ability to deliver
17.6
8.3
8.1
Reviews
Clients & experience
Market presence
Service Focus
50%
56
50% Other
Call Center Services
Virtual receptionist

Helpware

Amazing Customer Experiences. Together.

$5,000+
< $25 / hr
1,000 - 9,999
Lexington, KY
Ability to deliver
19
10
9.8
Reviews
Clients & experience
Market presence
Service Focus
30%
10
70% Other
Call Center Services
Virtual receptionist

Hit Rate Solutions

Philippines Based Outbound Call Center

$1,000+
< $25 / hr
50 - 249
Chicago, IL
Ability to deliver
17.4
9.5
9.3
Reviews
Clients & experience
Market presence
Service Focus
45%
50
55% Other
Call Center Services
Virtual receptionist

Outsourced

Your Outsourced team in the Philippines

Undisclosed
Undisclosed
1,000 - 9,999
Quezon City, Philippines
Ability to deliver
17.8
9.1
9.6
Reviews
Clients & experience
Market presence
Service Focus
10%
50
90% Other
Call Center Services
Virtual receptionist

APEX Call Centers

#1 Award Winning Onshore & Nearshore Call Centers

$50,000+
< $25 / hr
250 - 999
Fort Lauderdale, FL
Ability to deliver
17.4
10
9.3
Reviews
Clients & experience
Market presence
Service Focus
30%
25
70% Other
Call Center Services
Virtual receptionist

Big Outsource

#1 Outsourcing Partner for SMEs

$10,000+
< $25 / hr
250 - 999
San Pablo City, Philippines
Ability to deliver
18.2
10
8.3
Reviews
Clients & experience
Market presence
Service Focus
40%
20
60% Other
Call Center Services
Virtual receptionist

Veta Virtual

Free Up Your Time And Grow Your Business!

$1,000+
Undisclosed
10 - 49
Toronto, Canada
Ability to deliver
19.6
9.7
5.5
Reviews
Clients & experience
Market presence
Service Focus
85%
50
15% Other
Call Center Services
Virtual receptionist

IdeasUnlimited

Global Support Redefined!

$1,000+
< $25 / hr
50 - 249
Sugar Land, TX
Ability to deliver
19.2
10
8.1
Reviews
Clients & experience
Market presence
Service Focus
30%
34
70% Other
Call Center Services
Virtual receptionist

Valoris Center

MULTILINGUAL OUTSOURCING SOLUTIONS PROVIDER

$1,000+
< $25 / hr
250 - 999
București, Romania
Ability to deliver
16
8.6
7.5
Reviews
Clients & experience
Market presence
Service Focus
40%
43
60% Other
Call Center Services
Virtual receptionist

AnswerForce

Answer every call, win more business

Undisclosed
Undisclosed
1,000 - 9,999
Portland, OR
Ability to deliver
14.6
8.3
8.4
Reviews
Clients & experience
Market presence
Service Focus
70%
45
30% Other
Call Center Services
Virtual receptionist

Contenders Breakdown

Go Answer

Save 50% off your 1st month by mentioning Clutch!

Undisclosed
Undisclosed
1,000 - 9,999
Garden City, NY
Ability to deliver
14
10
8.1
Service Focus
70%
30%
30% Other
Call Center Services
Virtual receptionist

LEX Reception

We handle your calls so you can focus on your firm

Undisclosed
Undisclosed
250 - 999
Portland, OR
Ability to deliver
15.8
8.1
7.1
Service Focus
50%
50%
50% Other
Call Center Services
Virtual receptionist

Moneypenny

The leading outsourced communications provider

Undisclosed
Undisclosed
250 - 999
Duluth, GA
Ability to deliver
15.2
7.6
10
Service Focus
75%
33%
25% Other
Call Center Services
Virtual receptionist

Dalerio Consulting

Top Provider of 24/7 Support, Marketing and BPO

$1,000+
< $25 / hr
50 - 249
Durrës, Albania
Ability to deliver
17.4
10
8
Service Focus
30%
43%
70% Other
Call Center Services
Virtual receptionist

Ruby

Your partner in gaining & retaining customers.

Undisclosed
Undisclosed
250 - 999
Portland, OR
Ability to deliver
15
6.6
9.9
Service Focus
80%
40%
20% Other
Call Center Services
Virtual receptionist

Solvo Global

Build better back office teams for less

$1,000+
< $25 / hr
1,000 - 9,999
Duluth, GA
Ability to deliver
16.4
8.7
5.4
Service Focus
50%
35%
50% Other
Call Center Services
Virtual receptionist

Wing Assistant

The World's Best Assistant for Business

$1,000+
< $25 / hr
50 - 249
Berkeley, CA
Ability to deliver
17.6
9.2
8.7
Service Focus
20%
50%
80% Other
Call Center Services
Virtual receptionist

Verbatim Virtual Receptionists

The call and web chat answering professionals.

$1,000+
< $25 / hr
10 - 49
Thatcham , United Kingdom
Ability to deliver
15.6
8.5
8.4
Service Focus
68%
58%
32% Other
Call Center Services
Virtual receptionist

Emapta

Your Team. Your Way.

Undisclosed
Undisclosed
1,000 - 9,999
Mandaluyong, Philippines
Ability to deliver
15.2
7.6
9.4
Service Focus
15%
35%
85% Other
Call Center Services
Virtual receptionist

24H Virtual

We Answer. You Grow. 24/7

Undisclosed
Undisclosed
50 - 249
Toronto, Canada
Ability to deliver
16.8
9.3
4.9
Service Focus
50%
60%
50% Other
Call Center Services
Virtual receptionist

RemoteReps

A trusted process unseen in outsourcing!

$1,000+
< $25 / hr
1,000 - 9,999
Encinitas, CA
Ability to deliver
13
8.8
8.2
Service Focus
25%
35%
75% Other
Call Center Services
Virtual receptionist

Again Again Agency

Continuous Operational Efficiency Enhancement

$5,000+
< $25 / hr
1,000 - 9,999
T'bilisi, Georgia
Ability to deliver
18.4
7.9
4
Service Focus
20%
45%
80% Other
Call Center Services
Virtual receptionist

1840 &amp; Company

Hire Global Vetted Talent & Teams in 150 Countries

$10,000+
< $25 / hr
250 - 999
Overland Park, KS
Ability to deliver
17.6
8.2
8.6
Service Focus
15%
30%
85% Other
Call Center Services
Virtual receptionist

Kantipur Management Private Limited

Customer Experiemce Management

$1,000+
< $25 / hr
1,000 - 9,999
Lalitpur, Nepal
Ability to deliver
16.6
9.6
5.6
Service Focus
15%
30%
85% Other
Call Center Services
Virtual receptionist

Flatworld Solutions

ISO certified global company with 18000+ customers

$1,000+
< $25 / hr
1,000 - 9,999
Princeton, NJ
Ability to deliver
16.8
8
5.8
Service Focus
40%
25%
60% Other
Call Center Services
Virtual receptionist