Leaders Matrix

Top Telephone Answering Services  - Leaders Matrix

LAST UPDATED Oct 24, 2021

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

  1. 1 Helpware
  2. 2 TELUS International
  3. 3 Flatworld Solutions
  4. 4 Wow24-7
  5. 5 PATLive
  6. 6 EBQuickstart
  7. 7 Prialto
  8. 8 Ambs Call Center
  9. 9 Triniter BPO
  10. 10 Smith.ai
  11. 11 Abby Connect
  12. 12 LawyerLine™
  13. 13 Moneypenny
  14. 14 Simply Contact
  15. 15 AnswerConnect

Top 15 Phone Answering Services

Helpware

A BETTER KIND OF OUTSOURCING.

$5,000+
< $25 / hr
250 - 999
Lexington, KY
Ability to deliver
20
8.7
8.5
Reviews
Clients & experience
Market presence
Service Focus
50%
60
50% Other
Voice Services
Answering services

TELUS International

Premium multilingual BPO Contact Center.

$1,000+
< $25 / hr
10,000+
Sofia, Bulgaria
Ability to deliver
16.6
9.1
10
Reviews
Clients & experience
Market presence
Service Focus
100%
100
Voice Services
Answering services

Flatworld Solutions

ISO certified global company with 18000+ customers

$1,000+
< $25 / hr
1,000 - 9,999
Bengaluru, India
Ability to deliver
16.6
8.9
9.5
Reviews
Clients & experience
Market presence
Service Focus
50%
30
50% Other
Voice Services
Answering services

Wow24-7

Outsourcing "WOW" Customer Support Experiences

$1,000+
< $25 / hr
50 - 249
Kyiv, Ukraine
Ability to deliver
17.5
8
9
Reviews
Clients & experience
Market presence
Service Focus
80%
60
20% Other
Voice Services
Answering services

PATLive

24/7 Virtual Receptionist Service

Undisclosed
Undisclosed
250 - 999
Tallahassee, FL
Ability to deliver
16.3
8.6
8.9
Reviews
Clients & experience
Market presence
Service Focus
100%
40
Voice Services
Answering services

EBQuickstart

Outsourced B2B Sales & Marketing

$5,000+
Undisclosed
250 - 999
Austin, TX
Ability to deliver
19.2
8.7
8.6
Reviews
Clients & experience
Market presence
Service Focus
50%
20
50% Other
Voice Services
Answering services

Prialto

The Virtual Assistant Service for Executives

$1,000+
< $25 / hr
50 - 249
Portland, OR
Ability to deliver
18.2
8.5
9.6
Reviews
Clients & experience
Market presence
Service Focus
10%
80
90% Other
Voice Services
Answering services

Ambs Call Center

Friendly voices answering your phones 24/7.

Undisclosed
< $25 / hr
50 - 249
Jackson, MI
Ability to deliver
16.2
6.8
9
Reviews
Clients & experience
Market presence
Service Focus
100%
100
Voice Services
Answering services

Triniter BPO

RELIABLE CUSTOMER SUPPORT AT JUST $1049/MO/PERSON

$5,000+
< $25 / hr
1,000 - 9,999
Miami, FL
Ability to deliver
16.8
7.1
8
Reviews
Clients & experience
Market presence
Service Focus
50%
50
50% Other
Voice Services
Answering services

Smith.ai

24/7 live agents for phone, chat, SMS & Facebook

Undisclosed
Undisclosed
250 - 999
Los Altos, CA
Ability to deliver
18.5
6.1
9.2
Reviews
Clients & experience
Market presence
Service Focus
70%
30
30% Other
Voice Services
Answering services

Abby Connect

Convert More Callers into Customers

Undisclosed
< $25 / hr
50 - 249
Las Vegas, NV
Ability to deliver
17.9
6.2
8.9
Reviews
Clients & experience
Market presence
Service Focus
100%
51
Voice Services
Answering services

LawyerLine™

Powered by Lawyer.com

Undisclosed
< $25 / hr
250 - 999
Easton, PA
Ability to deliver
17.7
6
7.4
Reviews
Clients & experience
Market presence
Service Focus
100%
51
Voice Services
Answering services

Moneypenny

The leading outsourced communications provider

Undisclosed
Undisclosed
250 - 999
Duluth, GA
Ability to deliver
15.5
6.1
9.4
Reviews
Clients & experience
Market presence
Service Focus
100%
50
Voice Services
Answering services

Simply Contact

Contact center at a level worthy of your customers

$1,000+
< $25 / hr
250 - 999
Dnipro, Ukraine
Ability to deliver
17.9
7.7
8.4
Reviews
Clients & experience
Market presence
Service Focus
80%
25
20% Other
Voice Services
Answering services

AnswerConnect

24x7 Live Call Answering Service

Undisclosed
Undisclosed
250 - 999
Portland, OR
Ability to deliver
15.2
7.2
9.1
Reviews
Clients & experience
Market presence
Service Focus
100%
40
Voice Services
Answering services

Contenders Breakdown

AnswerForce

24/7 Answering Services to Power Your Business

Undisclosed
Undisclosed
250 - 999
Portland, OR
Ability to deliver
16.7
5.6
8.1
Service Focus
90%
50%
10% Other
Voice Services
Answering services

Octopus Tech Solutions

Innovative Outsourcing Solutions

$1,000+
< $25 / hr
50 - 249
Amritsar, India
Ability to deliver
16
6.9
8.5
Service Focus
50%
60%
50% Other
Voice Services
Answering services

Answering Service Care

Smiling Faces That Care

Undisclosed
Undisclosed
50 - 249
Margate, FL
Ability to deliver
17.3
6.6
8.4
Service Focus
100%
50%
Voice Services
Answering services

Physicians Answering Service

Caring is Our Calling

Undisclosed
Undisclosed
10 - 49
Portland, OR
Ability to deliver
16.7
6
7.3
Service Focus
70%
80%
30% Other
Voice Services
Answering services

Go4Customer

We Put Your Customers First.

$1,000+
< $25 / hr
250 - 999
Noida, India
Ability to deliver
16.2
9.1
8.9
Service Focus
75%
15%
25% Other
Voice Services
Answering services

SunTec India

Multi-Process IT Outsourcing

$1,000+
< $25 / hr
1,000 - 9,999
New Delhi, India
Ability to deliver
15.3
9.1
9.1
Service Focus
25%
15%
75% Other
Voice Services
Answering services

SupportYourApp

Technology-enhanced Customer Support and Care

$1,000+
< $25 / hr
250 - 999
Kyiv, Ukraine
Ability to deliver
20
6
8.9
Service Focus
50%
10%
50% Other
Voice Services
Answering services

VoiceNation

Because Every Call Could Be Your Next Customer

Undisclosed
< $25 / hr
50 - 249
Buford, GA
Ability to deliver
14.4
8
8.9
Service Focus
100%
50%
Voice Services
Answering services

Davinci Virtual Office Solutions

Live Receptionist Services, Virtual Offices

Undisclosed
< $25 / hr
50 - 249
Salt Lake City, UT
Ability to deliver
16.1
5.8
9.4
Service Focus
100%
50%
Voice Services
Answering services

Anserve Inc.

Telephone Answering Excellence

Undisclosed
Undisclosed
50 - 249
Butler, NJ
Ability to deliver
17.5
5.1
8.4
Service Focus
100%
50%
Voice Services
Answering services

Ruby

Your partner in gaining & retaining customers.

Undisclosed
Undisclosed
250 - 999
Portland, OR
Ability to deliver
15.2
6
9.5
Service Focus
100%
35%
Voice Services
Answering services

Invensis

Trusted by Over 500 Organizations World Over

$1,000+
< $25 / hr
1,000 - 9,999
Bengaluru, India
Ability to deliver
15.4
8.6
9
Service Focus
50%
15%
50% Other
Voice Services
Answering services

Talk2Rep

The Smart Simple Way 2 Connect

$1,000+
< $25 / hr
250 - 999
Ft. Lauderdale, FL
Ability to deliver
13
7.5
8.4
Service Focus
50%
50%
50% Other
Voice Services
Answering services

LEX Reception

Simplify connection.

Undisclosed
Undisclosed
50 - 249
Portland, OR
Ability to deliver
17.8
5.1
8
Service Focus
100%
50%
Voice Services
Answering services

The Contact Company

Your Customer, Our Priority.

Undisclosed
Undisclosed
1,000 - 9,999
Birkenhead, United Kingdom
Ability to deliver
16.7
6.2
8.8
Service Focus
50%
20%
50% Other
Voice Services
Answering services