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Leaders Matrix

Top Telephone Answering Services - Leaders Matrix

Last updated Jan 20, 2021

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

  1. 1 Helpware
  2. 2 Flatworld Solutions
  3. 3 Octopus Tech Solutions
  4. 4 Triniter BPO
  5. 5 Wow24-7
  6. 6 Moneypenny
  7. 7 Abby Connect Receptionists
  8. 8 Ruby Receptionists
  9. 9 Smith.ai
  10. 10 EBQuickstart
  11. 11 Physicians Answering Service
  12. 12 Ambs Call Center
  13. 13 Davinci Virtual Office Solutions
  14. 14 TELUS International
  15. 15 PATLive
Ability to deliver

Top 15 Phone Answering Services

1. Helpware

A BETTER KIND OF OUTSOURCING.

$5,000+
< $25 / hr
250 - 999
San Francisco, CA
Ability to deliver
20
8.7
8.4
Service focus
50%
60%
50% other

2. Flatworld Solutions

ISO certified global company with 18000+ customers

$1,000+
< $25 / hr
1,000 - 9,999
Bangalore, India
Ability to deliver
16.2
9
9.6
Service focus
50%
30%
50% other

3. Octopus Tech Solutions

Innovative Outsourcing Solutions

$1,000+
< $25 / hr
50 - 249
Amritsar, India
Ability to deliver
16
8.5
9.1
Service focus
50%
60%
50% other

4. Triniter BPO

BPO, Answering services and Outsourcing services

$5,000+
< $25 / hr
1,000 - 9,999
Miami, FL
Ability to deliver
18.6
6
7.4
Service focus
50%
50%
50% other

5. Wow24-7

Outsourcing "WOW" Customer Support Experiences

$1,000+
< $25 / hr
50 - 249
Kyiv, Ukraine
Ability to deliver
17.5
6
9.1
Service focus
80%
60%
20% other

6. Moneypenny

The leading outsourced communications provider

Undisclosed
Undisclosed
250 - 999
Charleston, SC
Ability to deliver
15.9
6.1
9
Service focus
100%
50%

7. Abby Connect Receptionists

Impress Callers, Save Time and Grow Your Business!

Undisclosed
< $25 / hr
50 - 249
Las Vegas, NV
Ability to deliver
17.7
6.3
8.8
Service focus
100%
51%

8. Ruby Receptionists

Delighting callers is Ruby.

Undisclosed
Undisclosed
250 - 999
Portland, OR
Ability to deliver
15.4
6
9.4
Service focus
100%
50%

9. Smith.ai

24/7 live agents for phone, chat, SMS & Facebook

Undisclosed
Undisclosed
50 - 249
Palo Alto, CA
Ability to deliver
18.5
6.1
9.1
Service focus
60%
40%
40% other

10. EBQuickstart

Outsourced b2b Sales & Marketing

$5,000+
Undisclosed
50 - 249
Austin, TX
Ability to deliver
18.6
8.7
8.3
Service focus
70%
20%
30% other

11. Physicians Answering Service

Caring is Our Calling

Undisclosed
Undisclosed
10 - 49
Portland, OR
Ability to deliver
17.5
6
7.3
Service focus
70%
80%
30% other

12. Ambs Call Center

Friendly voices answering your phones 24/7.

Undisclosed
< $25 / hr
50 - 249
Jackson, MI
Ability to deliver
16.6
5
8.6
Service focus
100%
100%

13. Davinci Virtual Office Solutions

Live Receptionist Services, Virtual Offices

Undisclosed
< $25 / hr
50 - 249
Salt Lake City, UT
Ability to deliver
17.1
5.8
9.3
Service focus
100%
50%

14. TELUS International

Premium multilingual BPO Contact Center.

$1,000+
< $25 / hr
10,000+
Sofia, Bulgaria
Ability to deliver
16.8
5
8
Service focus
100%
100%

15. PATLive

24/7 Live Answering for Businesses

Undisclosed
Undisclosed
50 - 249
Tallahassee,
Ability to deliver
16.3
8.6
8.9
Service focus
100%
30%

Contenders Breakdown

16. Go4Customer

We Put Your Customers First.

$1,000+
< $25 / hr
250 - 999
Noida, India
Ability to deliver
16.2
9.1
9.2
Service focus
75%
15%
25% other

17. Answering Service Care

Smiling Faces That Care

Undisclosed
Undisclosed
50 - 249
Margate, FL
Ability to deliver
16.9
6.6
8.2
Service focus
100%
50%

18. VoiceNation

Because Every Call Could Be Your Next Customer

Undisclosed
< $25 / hr
50 - 249
Buford, GA
Ability to deliver
14.4
7.9
8.9
Service focus
100%
50%

19. Invensis

Trusted by Over 500 Organizations World Over

$1,000+
< $25 / hr
1,000 - 9,999
Bangalore, India
Ability to deliver
15.4
8.6
9.3
Service focus
50%
15%
50% other

20. SupportYourApp

Technology-enhanced Customer Support and Care

$1,000+
< $25 / hr
250 - 999
Kyiv, Ukraine
Ability to deliver
20
6
8.6
Service focus
50%
10%
50% other

21. Exela (formerly SourceHOV)

People. Knowledge. Innovation.

$1,000+
< $25 / hr
10,000+
Irving, TX
Ability to deliver
14.6
5
9.3
Service focus
25%
30%
75% other

22. LEX Reception

Simplify connection.

Undisclosed
Undisclosed
50 - 249
Portland, OR
Ability to deliver
17.9
5.1
7.9
Service focus
100%
50%

23. AnswerLive

Spark Your Customer Service

Undisclosed
Undisclosed
50 - 249
Gastonia, NC
Ability to deliver
16.9
5
6.9
Service focus
60%
70%
40% other

24. Talk2Rep

The Smart Simple Way 2 Connect

$1,000+
< $25 / hr
250 - 999
Ft. Lauderdale, FL
Ability to deliver
13
7.5
8.3
Service focus
50%
50%
50% other

25. XACT

Solutions by Thinking Outside of the Box

Undisclosed
Undisclosed
250 - 999
Orlando, FL
Ability to deliver
19.2
5
7.8
Service focus
100%
25%

26. SunTec India

Multi-Process IT Outsourcing

$1,000+
< $25 / hr
1,000 - 9,999
New Delhi, India
Ability to deliver
16.5
9.1
9.1
Service focus
25%
15%
75% other

27. HelloSells

24/7 Lead Qualification Service

$1,000+
< $25 / hr
250 - 999
Portland, OR
Ability to deliver
16.6
5.2
7.2
Service focus
100%
45%

28. Unee Solutions

ENGINE OF GROWTH FOR B2B SALES

$1,000+
< $25 / hr
50 - 249
Stafford, TX
Ability to deliver
16.2
8.6
7.8
Service focus
75%
30%
25% other

29. AnswerForce

24/7 Answering Services to Power Your Business

Undisclosed
Undisclosed
250 - 999
Portland, OR
Ability to deliver
15
5.6
7.9
Service focus
90%
50%
10% other

30. Intelligent Office

Your Staff. Your Office. Your Success.

Undisclosed
Undisclosed
250 - 999
Denver,
Ability to deliver
14.5
6.8
9.6
Service focus
75%
30%
25% other