Leaders Matrix

Top Telephone Answering Services - Leaders Matrix

Last updated Nov 21, 2019

Clutch Leaders Matrix

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  1. 1 Helpware
  2. 2 Octopus Tech Solutions
  3. 3 LexReception
  4. 4 PATLive
  5. 5 Moneypenny
  6. 6 Ambs Call Center
  7. 7 Abby Connect Live Receptionists
  8. 8 EBQuickstart
  9. 9 VoiceNation
  10. 10 Go4Customer
  11. 11 Ruby Receptionists
  12. 12 Invensis
  13. 13 XACT
  14. 14 AnswerForce
  15. 15 Talk2Rep
Ability to deliver

Top 15 Phone Answering Services

1. Helpware

We've Got Your Back!

$5,000+
< $25 / hr
250 - 999
Irvine, CA
Ability to deliver
19.4
8.8
8.2
Service focus
50%
60%
50% other

2. Octopus Tech Solutions

Innovative Outsourcing Solutions

$1,000+
< $25 / hr
50 - 249
Amritsar, India
Ability to deliver
17
8.5
9.1
Service focus
50%
60%
50% other

3. LexReception

Simplify connection.

Undisclosed
Undisclosed
50 - 249
Portland, OR
Ability to deliver
18.8
5.1
7.9
Service focus
75%
70%
25% other

4. PATLive

24/7 Live Answering for Businesses

Undisclosed
Undisclosed
50 - 249
Tallahassee,
Ability to deliver
17.4
8.6
8.9
Service focus
100%
30%

5. Moneypenny

The leading outsourced communications provider

Undisclosed
Undisclosed
250 - 999
Charleston, SC
Ability to deliver
15.6
6.1
9
Service focus
100%
50%

6. Ambs Call Center

Professional agents who power your business.

Undisclosed
Undisclosed
50 - 249
Jackson, MI
Ability to deliver
16.6
5
8.6
Service focus
100%
70%

7. Abby Connect Live Receptionists

Elite Live Receptionists Providing Non-Stop Care

Undisclosed
< $25 / hr
10 - 49
Las Vegas, NV
Ability to deliver
17.8
6.3
8.8
Service focus
100%
51%

8. EBQuickstart

Outsourced b2b Sales & Marketing

$5,000+
Undisclosed
50 - 249
Austin, TX
Ability to deliver
17.8
8.7
8.5
Service focus
70%
20%
30% other

9. VoiceNation

Because Every Call Could Be Your Next Customer

Undisclosed
< $25 / hr
50 - 249
Buford, GA
Ability to deliver
15.2
7.8
9.1
Service focus
100%
50%

10. Go4Customer

We Put Your Customers First.

$1,000+
< $25 / hr
250 - 999
Noida, India
Ability to deliver
16.2
9.1
9.2
Service focus
75%
15%
25% other

11. Ruby Receptionists

Delighting callers is Ruby.

Undisclosed
Undisclosed
250 - 999
Portland, OR
Ability to deliver
14.8
5
9.4
Service focus
100%
50%

12. Invensis

Trusted by Over 500 Organizations World Over

$1,000+
< $25 / hr
1,000 - 9,999
Bangalore, India
Ability to deliver
15.4
8.6
9.3
Service focus
50%
15%
50% other

13. XACT

Helps Business Grow by Thinking Outside the Box

Undisclosed
Undisclosed
250 - 999
Orlando, FL
Ability to deliver
19.6
5
7.8
Service focus
100%
25%

14. AnswerForce

Answering Services to Power Your Business

Undisclosed
Undisclosed
250 - 999
Tualatin, OR
Ability to deliver
15.6
5.6
7.9
Service focus
90%
50%
10% other

15. Talk2Rep

The Smart Simple Way 2 Connect

$1,000+
< $25 / hr
250 - 999
Ft. Lauderdale, FL
Ability to deliver
13
7.5
8.3
Service focus
50%
50%
50% other

Contenders Breakdown

16. MattsenKumar LLC

Trusted Business Process Outsourcing Partner

$1,000+
< $25 / hr
1,000 - 9,999
Woodburn, OR
Ability to deliver
14.4
6.5
8.8
Service focus
40%
30%
60% other

17. The Contact Company

Your Customer, Our Priority.

Undisclosed
Undisclosed
1,000 - 9,999
Birkenhead, United Kingdom
Ability to deliver
17
6.3
8.4
Service focus
50%
20%
50% other

18. Unee Solutions

ENGINE OF GROWTH FOR B2B SALES

$1,000+
< $25 / hr
50 - 249
Stafford, TX
Ability to deliver
16.2
8.6
7.8
Service focus
75%
30%
25% other

19. Exela (formerly SourceHOV)

People. Knowledge. Innovation.

$1,000+
< $25 / hr
10,000+
Irving, TX
Ability to deliver
14.6
5
9
Service focus
25%
30%
75% other

20. Nexa

Knowing Your Industry Makes All The Difference.

Undisclosed
$100 - $149 / hr
50 - 249
Phoenix, AZ
Ability to deliver
16.8
8.5
8.9
Service focus
100%
15%

21. Intelligent Office

Your Staff. Your Office. Your Success.

Undisclosed
Undisclosed
250 - 999
Denver,
Ability to deliver
14.4
6.8
9.6
Service focus
75%
30%
25% other

22. Davinci Virtual Office Solutions

Live Receptionist Services, Virtual Offices

Undisclosed
< $25 / hr
50 - 249
Salt Lake City, UT
Ability to deliver
15.2
5.8
9.3
Service focus
100%
50%

23. Arise

ELEVATE YOUR COSTUMER

$1,000+
< $25 / hr
250 - 999
Miramar, FL
Ability to deliver
15.2
7
9.6
Service focus
25%
30%
75% other

24. Ameridial

Contact Center Results Since 1987

$1,000+
< $25 / hr
1,000 - 9,999
North Canton, OH
Ability to deliver
16.4
6.3
8.4
Service focus
75%
20%
25% other

25. PCN - Professional Communications Network

Answering Service

Undisclosed
Undisclosed
10 - 49
Riverside, CA
Ability to deliver
16.4
6.6
7.9
Service focus
100%
50%

26. Stateside BPO

Our Business Is...Improving Your Business

$1,000+
< $25 / hr
250 - 999
Fort Myers, FL
Ability to deliver
16.2
5.1
7.6
Service focus
100%
40%

27. Specialty Answering Service

Become one with our software.

Undisclosed
Undisclosed
10 - 49
King of Prussia, PA
Ability to deliver
15.8
7.1
9.5
Service focus
75%
30%
25% other

28. SureCall

Doing Good With Every Call!

$1,000+
< $25 / hr
50 - 249
Calgary, Canada
Ability to deliver
16.8
5.5
8.5
Service focus
50%
40%
50% other

29. The Connection

Call Center Services

$1,000+
< $25 / hr
1,000 - 9,999
Burnsville, MN
Ability to deliver
14.6
5
8.2
Service focus
80%
40%
20% other

30. DIGI-TEXX VIETNAM

German Quality - Made in Vietnam

$1,000+
< $25 / hr
1,000 - 9,999
Ho Chi Minh City, Vietnam
Ability to deliver
16.8
5
8.6
Service focus
30%
20%
70% other