Leaders Matrix

Top Telephone Answering Services - Leaders Matrix

Last updated May 27, 2020

Clutch Leaders Matrix

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  1. 1 Helpware
  2. 2 Octopus Tech Solutions
  3. 3 LEX Reception
  4. 4 Ambs Call Center
  5. 5 Moneypenny
  6. 6 Physicians Answering Service
  7. 7 Abby Connect Live Receptionists
  8. 8 Smith.ai
  9. 9 PATLive
  10. 10 Go4Customer
  11. 11 VoiceNation
  12. 12 HelloSells
  13. 13 Ruby Receptionists
  14. 14 Invensis
  15. 15 EBQuickstart
Ability to deliver

Top 15 Phone Answering Services

1. Helpware

A BETTER KIND OF OUTSOURCING.

$5,000+
< $25 / hr
250 - 999
Irvine, CA
Ability to deliver
19.7
8.8
8.2
Service focus
50%
60%
50% other

2. Octopus Tech Solutions

Innovative Outsourcing Solutions

$1,000+
< $25 / hr
50 - 249
Amritsar, India
Ability to deliver
16
8.5
9.1
Service focus
50%
60%
50% other

3. LEX Reception

Simplify connection.

Undisclosed
Undisclosed
50 - 249
Portland, OR
Ability to deliver
18.7
5.1
7.9
Service focus
75%
70%
25% other

4. Ambs Call Center

Friendly voices answering your phones 24/7.

Undisclosed
< $25 / hr
50 - 249
Jackson, MI
Ability to deliver
17.4
5
8.6
Service focus
100%
100%

5. Moneypenny

The leading outsourced communications provider

Undisclosed
Undisclosed
250 - 999
Charleston, SC
Ability to deliver
15.8
6.1
9
Service focus
100%
50%

6. Physicians Answering Service

Caring is Our Calling

Undisclosed
Undisclosed
10 - 49
Portland, OR
Ability to deliver
17.6
6
7.3
Service focus
70%
80%
30% other

7. Abby Connect Live Receptionists

Elite Live Receptionists Providing Non-Stop Care

Undisclosed
< $25 / hr
10 - 49
Las Vegas, NV
Ability to deliver
17.6
6.3
8.8
Service focus
100%
51%

8. Smith.ai

Real Receptionists. Machine Intelligence.

Undisclosed
Undisclosed
50 - 249
Palo Alto, CA
Ability to deliver
18.2
8.4
9.2
Service focus
60%
10%
40% other

9. PATLive

24/7 Live Answering for Businesses

Undisclosed
Undisclosed
50 - 249
Tallahassee,
Ability to deliver
16.3
8.6
8.9
Service focus
100%
30%

10. Go4Customer

We Put Your Customers First.

$1,000+
< $25 / hr
250 - 999
Noida, India
Ability to deliver
16.2
9.1
9.2
Service focus
75%
15%
25% other

11. VoiceNation

Because Every Call Could Be Your Next Customer

Undisclosed
< $25 / hr
50 - 249
Buford, GA
Ability to deliver
14.7
7.8
9.1
Service focus
100%
50%

12. HelloSells

24/7 Lead Qualification Service

$1,000+
< $25 / hr
250 - 999
Portland, OR
Ability to deliver
17.2
5.2
7.2
Service focus
100%
45%

13. Ruby Receptionists

Delighting callers is Ruby.

Undisclosed
Undisclosed
250 - 999
Portland, OR
Ability to deliver
14.9
5
9.4
Service focus
100%
50%

14. Invensis

Trusted by Over 500 Organizations World Over

$1,000+
< $25 / hr
1,000 - 9,999
Bangalore, India
Ability to deliver
15.4
8.6
9.3
Service focus
50%
15%
50% other

15. EBQuickstart

Outsourced b2b Sales & Marketing

$5,000+
Undisclosed
50 - 249
Austin, TX
Ability to deliver
17
8.6
8.5
Service focus
70%
20%
30% other

Contenders Breakdown

16. XACT

Solutions by Thinking Outside of the Box

Undisclosed
Undisclosed
250 - 999
Orlando, FL
Ability to deliver
19.4
5
7.8
Service focus
100%
25%

17. Talk2Rep

The Smart Simple Way 2 Connect

$1,000+
< $25 / hr
250 - 999
Ft. Lauderdale, FL
Ability to deliver
13
7.5
8.3
Service focus
50%
50%
50% other

18. SunTec India

Multi-Process IT Outsourcing

$1,000+
< $25 / hr
1,000 - 9,999
New Delhi, India
Ability to deliver
16.5
9.1
9.1
Service focus
25%
15%
75% other

19. Unee Solutions

ENGINE OF GROWTH FOR B2B SALES

$1,000+
< $25 / hr
50 - 249
Stafford, TX
Ability to deliver
16.2
8.6
7.8
Service focus
75%
30%
25% other

20. Exela (formerly SourceHOV)

People. Knowledge. Innovation.

$1,000+
< $25 / hr
10,000+
Irving, TX
Ability to deliver
14.6
5
9
Service focus
25%
30%
75% other

21. AnswerForce

24/7 Answering Services to Power Your Business

Undisclosed
Undisclosed
250 - 999
Portland, OR
Ability to deliver
15.1
5.6
7.9
Service focus
90%
50%
10% other

22. AnswerLive

Spark Your Customer Service

Undisclosed
Undisclosed
50 - 249
Gastonia, NC
Ability to deliver
16.6
5
6.9
Service focus
60%
70%
40% other

23. Davinci Virtual Office Solutions

Live Receptionist Services, Virtual Offices

Undisclosed
< $25 / hr
50 - 249
Salt Lake City, UT
Ability to deliver
15.4
5.8
9.3
Service focus
100%
50%

24. Intelligent Office

Your Staff. Your Office. Your Success.

Undisclosed
Undisclosed
250 - 999
Denver,
Ability to deliver
14.5
6.8
9.6
Service focus
75%
30%
25% other

25. Nexa

Knowing Your Industry Makes All The Difference.

Undisclosed
$100 - $149 / hr
50 - 249
Phoenix, AZ
Ability to deliver
16.5
8.4
8.9
Service focus
100%
15%

26. MattsenKumar LLC

Trusted Business Process Outsourcing Partner

$1,000+
< $25 / hr
1,000 - 9,999
Woodburn, OR
Ability to deliver
14
6.5
8.8
Service focus
40%
30%
60% other

27. The Contact Company

Your Customer, Our Priority.

Undisclosed
Undisclosed
1,000 - 9,999
Birkenhead, United Kingdom
Ability to deliver
16.7
6.3
8.4
Service focus
50%
20%
50% other

28. Gold Cross Answering Service

Your Best First Impression. 24/7

Undisclosed
Undisclosed
10 - 49
Chippewa Falls, WI
Ability to deliver
17.6
5.6
7
Service focus
80%
60%
20% other

29. Back Office Betties

The Relentlessly Friendly Voice of Your Law Firm

Undisclosed
Undisclosed
10 - 49
Scottsdale, AZ
Ability to deliver
17.3
7
8.7
Service focus
100%
25%

30. Arise

ELEVATE YOUR COSTUMER

$1,000+
< $25 / hr
250 - 999
Miramar, FL
Ability to deliver
15.1
7
9.6
Service focus
25%
30%
75% other