• My Tools
Leaders Matrix

Top Telephone Answering Services  - Leaders Matrix

LAST UPDATED Feb 21, 2024
ABILITY TO DELIVER
FOCUS

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

  1. 1 Helpware
  2. 2 Simply Contact
  3. 3 SupportYourApp
  4. 4 Boldr.
  5. 5 Big Outsource
  6. 6 XACT
  7. 7 APEX Call Centers
  8. 8 Loop Contact Solutions
  9. 9 Hit Rate Solutions
  10. 10 Answering Service Care
  11. 11 Remote CoWorker
  12. 12 Valoris Center
  13. 13 Moneypenny
  14. 14 Fusion CX
  15. 15 Blue Valley Marketing

Top 15 Phone Answering Services

Helpware

Amazing Customer Experiences. Together.

$5,000+
< $25 / hr
1,000 - 9,999
Lexington, KY
Ability to deliver
17.9
10
9.8
Reviews
Clients & experience
Market presence
Service Focus
30%
45
70% Other
Call Center Services
Answering services

Simply Contact

🏆 Award-Winning Customer Support Outsourcing

$1,000+
< $25 / hr
250 - 999
Warszawa, Poland
Ability to deliver
18.1
10
9.5
Reviews
Clients & experience
Market presence
Service Focus
30%
100
70% Other
Call Center Services
Answering services

SupportYourApp

AI-Enhanced Customer Support and Care

$1,000+
< $25 / hr
1,000 - 9,999
Wilmington, DE
Ability to deliver
18.8
8.9
9.2
Reviews
Clients & experience
Market presence
Service Focus
25%
50
75% Other
Call Center Services
Answering services

Boldr.

Help people grow & connect

$1,000+
Undisclosed
1,000 - 9,999
Long Beach, CA
Ability to deliver
17.1
10
9.5
Reviews
Clients & experience
Market presence
Service Focus
50%
100
50% Other
Call Center Services
Answering services

Big Outsource

#1 Outsourcing Partner for SMEs

$10,000+
< $25 / hr
250 - 999
San Pablo City, Philippines
Ability to deliver
18.7
10
8.3
Reviews
Clients & experience
Market presence
Service Focus
40%
35
60% Other
Call Center Services
Answering services

XACT

An Organic Extension of your Customer Experience.

$1,000+
$25 - $49 / hr
250 - 999
Orlando, FL
Ability to deliver
16.1
10
9.1
Reviews
Clients & experience
Market presence
Service Focus
70%
100
30% Other
Call Center Services
Answering services

APEX Call Centers

#1 Award Winning Onshore & Nearshore Call Centers

$50,000+
< $25 / hr
250 - 999
Fort Lauderdale, FL
Ability to deliver
17.7
10
9.2
Reviews
Clients & experience
Market presence
Service Focus
30%
30
70% Other
Call Center Services
Answering services

Loop Contact Solutions

American quality Philippine call center services

$5,000+
< $25 / hr
50 - 249
Makati, Philippines
Ability to deliver
16.4
9.8
8.1
Reviews
Clients & experience
Market presence
Service Focus
40%
80
60% Other
Call Center Services
Answering services

Hit Rate Solutions

Philippines Based Outbound Call Center

$1,000+
< $25 / hr
50 - 249
Sheridan, WY
Ability to deliver
16.8
9.5
9.3
Reviews
Clients & experience
Market presence
Service Focus
45%
50
55% Other
Call Center Services
Answering services
Undisclosed
Undisclosed
50 - 249
Margate, FL
Ability to deliver
16.7
7.4
8.9
Reviews
Clients & experience
Market presence
Service Focus
60%
90
40% Other
Call Center Services
Answering services

Remote CoWorker

Award-Winning Outsourcing Services

$1,000+
< $25 / hr
1,000 - 9,999
Hollywood, FL
Ability to deliver
17.7
10
8.7
Reviews
Clients & experience
Market presence
Service Focus
10%
33
90% Other
Call Center Services
Answering services

Valoris Center

MULTILINGUAL OUTSOURCING SOLUTIONS PROVIDER

$1,000+
< $25 / hr
250 - 999
București, Romania
Ability to deliver
16.7
8.6
7.5
Reviews
Clients & experience
Market presence
Service Focus
40%
57
60% Other
Call Center Services
Answering services

Moneypenny

The leading outsourced communications provider

Undisclosed
Undisclosed
250 - 999
Duluth, GA
Ability to deliver
15.2
7.6
10
Reviews
Clients & experience
Market presence
Service Focus
75%
67
25% Other
Call Center Services
Answering services

Fusion CX

Serve 500+ Clients in 45 Centers Across 14 Nations

$10,000+
< $25 / hr
10,000+
Canton, OH
Ability to deliver
14.6
10
8
Reviews
Clients & experience
Market presence
Service Focus
40%
60
60% Other
Call Center Services
Answering services

Blue Valley Marketing

Expect more from your contact center partner.

$5,000+
$25 - $49 / hr
250 - 999
Home, KS
Ability to deliver
17.4
8
7.2
Reviews
Clients & experience
Market presence
Service Focus
45%
45
55% Other
Call Center Services
Answering services

Contenders Breakdown

Welsend

Contact Center Supplier in China and Philippines

$50,000+
< $25 / hr
10,000+
Wei Fang Shi, China
Ability to deliver
16.2
10
6.2
Service Focus
30%
70%
70% Other
Call Center Services
Answering services

Go Answer

Save 50% off your 1st month by mentioning Clutch!

Undisclosed
Undisclosed
1,000 - 9,999
Garden City, NY
Ability to deliver
14.1
10
8.1
Service Focus
70%
40%
30% Other
Call Center Services
Answering services

A.R.C.E. Contact Center

Сustomer Support Outsourcing Provider

$1,000+
< $25 / hr
1,000 - 9,999
Kyiv, Ukraine
Ability to deliver
17.2
10
4.9
Service Focus
70%
57%
30% Other
Call Center Services
Answering services

Smith.ai

24/7 live agents for phone, chat & SMS

Undisclosed
Undisclosed
250 - 999
Los Altos, CA
Ability to deliver
17.5
8.3
8.1
Service Focus
50%
33%
50% Other
Call Center Services
Answering services

Go4customer

We Put Your Customers First.

$1,000+
< $25 / hr
1,000 - 9,999
Noida, India
Ability to deliver
16.5
7.2
8.1
Service Focus
40%
50%
60% Other
Call Center Services
Answering services

SureCall

Doing Good With Every Call!

$1,000+
< $25 / hr
50 - 249
Calgary, Canada
Ability to deliver
16.1
10
9.2
Service Focus
25%
60%
75% Other
Call Center Services
Answering services

VSynergize

Omnichannel AI Contact Center & Tech Support

$1,000+
< $25 / hr
1,000 - 9,999
San Francisco, CA
Ability to deliver
15.3
9.5
6.8
Service Focus
40%
50%
60% Other
Call Center Services
Answering services

Ruby

Your partner in gaining & retaining customers.

Undisclosed
Undisclosed
250 - 999
Portland, OR
Ability to deliver
15
6.6
9.9
Service Focus
80%
50%
20% Other
Call Center Services
Answering services

CanadaDirect

Powering Your Business Forward with VAS.

$10,000+
< $25 / hr
250 - 999
Dorval, Canada
Ability to deliver
16.2
8.8
6.6
Service Focus
52%
100%
48% Other
Call Center Services
Answering services

AnswerForce

Answer every call, win more business

Undisclosed
Undisclosed
1,000 - 9,999
Portland, OR
Ability to deliver
14.8
8.3
8.4
Service Focus
70%
45%
30% Other
Call Center Services
Answering services

Invensis Inc

Trusted by 600+ Companies

$1,000+
< $25 / hr
1,000 - 9,999
Lewisville, TX
Ability to deliver
15.4
7.4
9.6
Service Focus
20%
100%
80% Other
Call Center Services
Answering services

Ambs Call Center

Friendly voices answering your phones 24/7.

Undisclosed
< $25 / hr
50 - 249
Jackson, MI
Ability to deliver
16
8.4
6.7
Service Focus
100%
100%
Call Center Services
Answering services

Global Bilgi

Business Process Outsourcing

$1,000+
< $25 / hr
250 - 999
Kyiv, Ukraine
Ability to deliver
16.3
5.7
9.6
Service Focus
30%
50%
70% Other
Call Center Services
Answering services

IdeasUnlimited

Global Support Redefined!

$1,000+
< $25 / hr
50 - 249
Sugar Land, TX
Ability to deliver
18.7
10
8
Service Focus
30%
33%
70% Other
Call Center Services
Answering services

Aidey

OUTSTANDING CUSTOMER SUPPORT & SALES OUTSOURCING

$1,000+
< $25 / hr
10 - 49
Manila, Philippines
Ability to deliver
17.2
9.8
7.7
Service Focus
15%
100%
85% Other
Call Center Services
Answering services