Leaders Matrix

Top Telephone Answering Services  - Leaders Matrix

LAST UPDATED Oct 3, 2022
Helpware Fusion BPO Services SupportYourApp
ABILITY TO DELIVER
FOCUS

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

  1. 1 Helpware
  2. 2 Fusion BPO Services
  3. 3 SupportYourApp
  4. 4 Remote CoWorker
  5. 5 Smith.ai
  6. 6 UAM
  7. 7 APEX Call Centers
  8. 8 Simply Contact
  9. 9 Outsource and Save
  10. 10 Conectys
  11. 11 Flatworld Solutions
  12. 12 Welsend
  13. 13 Go4Customer
  14. 14 Moneypenny
  15. 15 LawyerLine™

Top 15 Phone Answering Services

Helpware

Amazing Customer Experiences. Together.

$5,000+
< $25 / hr
1,000 - 9,999
Lexington, KY
Ability to deliver
19
6.3
9.2
Reviews
Clients & experience
Market presence
Service Focus
30%
45
70% Other
Call Center Services
Answering services

Fusion BPO Services

Serve 500+ Clients in 45 Centers Across 14 Nations

$1,000+
< $25 / hr
10,000+
Kolkata, India
Ability to deliver
15
9.9
8.7
Reviews
Clients & experience
Market presence
Service Focus
40%
50
60% Other
Call Center Services
Answering services

SupportYourApp

Technology-enhanced Customer Support and Care

$1,000+
< $25 / hr
250 - 999
Kyiv, Ukraine
Ability to deliver
19.6
8.9
7
Reviews
Clients & experience
Market presence
Service Focus
20%
50
80% Other
Call Center Services
Answering services

Remote CoWorker

Award-Winning Outsourcing Services

$1,000+
< $25 / hr
1,000 - 9,999
Hollywood, FL
Ability to deliver
17.9
10
8.8
Reviews
Clients & experience
Market presence
Service Focus
10%
33
90% Other
Call Center Services
Answering services

Smith.ai

24/7 live agents for phone, chat, SMS, & Facebook

Undisclosed
Undisclosed
250 - 999
Los Altos, CA
Ability to deliver
18.7
8.3
8.2
Reviews
Clients & experience
Market presence
Service Focus
50%
33
50% Other
Call Center Services
Answering services

UAM

We Drive Efficiency To Enable Business Outcomes

$1,000+
< $25 / hr
250 - 999
Miami Beach, FL
Ability to deliver
19
8.8
8.6
Reviews
Clients & experience
Market presence
Service Focus
10%
50
90% Other
Call Center Services
Answering services

APEX Call Centers

#1 Award Winning Onshore & Nearshore Call Centers

$10,000+
< $25 / hr
250 - 999
Tijuana, Mexico
Ability to deliver
16.7
10
8.6
Reviews
Clients & experience
Market presence
Service Focus
30%
30
70% Other
Call Center Services
Answering services

Simply Contact

Customer Support Made Simple

$1,000+
< $25 / hr
250 - 999
Dnipro, Ukraine
Ability to deliver
16.7
10
6.8
Reviews
Clients & experience
Market presence
Service Focus
25%
100
75% Other
Call Center Services
Answering services

Outsource and Save

Your Global Staffing Partners

$1,000+
< $25 / hr
250 - 999
Los Angeles, CA
Ability to deliver
17.5
8.7
4.7
Reviews
Clients & experience
Market presence
Service Focus
35%
45
65% Other
Call Center Services
Answering services

Conectys

Global: Customer support, Call centers, Moderation

$250,000+
< $25 / hr
1,000 - 9,999
București, Romania
Ability to deliver
14.6
9.5
7.4
Reviews
Clients & experience
Market presence
Service Focus
20%
75
80% Other
Call Center Services
Answering services

Flatworld Solutions

ISO certified global company with 18000+ customers

$1,000+
< $25 / hr
1,000 - 9,999
Princeton, NJ
Ability to deliver
17.3
8
6
Reviews
Clients & experience
Market presence
Service Focus
20%
60
80% Other
Call Center Services
Answering services

Welsend

Contact Center Supplier with Strength in China

$50,000+
< $25 / hr
10,000+
Wei Fang Shi, China
Ability to deliver
16.6
9.3
4.2
Reviews
Clients & experience
Market presence
Service Focus
30%
70
70% Other
Call Center Services
Answering services

Go4Customer

We Put Your Customers First.

$1,000+
< $25 / hr
250 - 999
Noida, India
Ability to deliver
16.2
7.2
6.8
Reviews
Clients & experience
Market presence
Service Focus
40%
100
60% Other
Call Center Services
Answering services

Moneypenny

The leading outsourced communications provider

Undisclosed
Undisclosed
250 - 999
Duluth, GA
Ability to deliver
15.6
7
7.2
Reviews
Clients & experience
Market presence
Service Focus
75%
67
25% Other
Call Center Services
Answering services

LawyerLine™

Powered by Lawyer.com

Undisclosed
< $25 / hr
250 - 999
Easton, PA
Ability to deliver
17.1
7.4
5.2
Reviews
Clients & experience
Market presence
Service Focus
75%
50
25% Other
Call Center Services
Answering services

Contenders Breakdown

Triniter BPO

RELIABLE CUSTOMER SUPPORT AT JUST $1049/MO/PERSON

$5,000+
< $25 / hr
1,000 - 9,999
Miami, FL
Ability to deliver
16.2
8.3
4.9
Service Focus
25%
100%
75% Other
Call Center Services
Answering services

VSynergize

Redefining SYNERGY with your Business & Processes

$1,000+
< $25 / hr
1,000 - 9,999
San Francisco, CA
Ability to deliver
14.2
9.5
5.6
Service Focus
30%
50%
70% Other
Call Center Services
Answering services

Dalerio Consulting

Top Provider Customer Support, Marketing and BPO

$1,000+
< $25 / hr
50 - 249
Durrës, Albania
Ability to deliver
17.3
10
6.6
Service Focus
30%
43%
70% Other
Call Center Services
Answering services

SRG ASIA PACIFIC

Award-Winning Outsourcing and Tech Enabler

$10,000+
Undisclosed
250 - 999
Kuala Lumpur, Malaysia
Ability to deliver
16.3
9.3
6.2
Service Focus
15%
100%
85% Other
Call Center Services
Answering services

LimTC

Your Vision. Our Solution.

$5,000+
< $25 / hr
250 - 999
Kyiv, Ukraine
Ability to deliver
17.4
6.8
5.2
Service Focus
30%
57%
70% Other
Call Center Services
Answering services

Ambs Call Center

Friendly voices answering your phones 24/7.

Undisclosed
< $25 / hr
50 - 249
Jackson, MI
Ability to deliver
16
6.4
6.4
Service Focus
100%
100%
Call Center Services
Answering services

Invensis

Trusted by Over 500 Organizations World Over

$1,000+
< $25 / hr
1,000 - 9,999
Bengaluru, India
Ability to deliver
15.4
7.5
5.9
Service Focus
26%
60%
74% Other
Call Center Services
Answering services

WOW24-7

Outsourcing "WOW" Customer Support Experiences

$1,000+
< $25 / hr
50 - 249
Kyiv, Ukraine
Ability to deliver
17.1
6.1
5.8
Service Focus
45%
90%
55% Other
Call Center Services
Answering services

Aidey

OUTSTANDING CUSTOMER SUPPORT & SALES OUTSOURCING

$1,000+
< $25 / hr
10 - 49
Manila, Philippines
Ability to deliver
18.4
8.8
4.9
Service Focus
15%
100%
85% Other
Call Center Services
Answering services

Unee Solutions

ENGINE OF GROWTH FOR B2B SALES

$1,000+
< $25 / hr
50 - 249
Stafford, TX
Ability to deliver
16.2
6.8
5.2
Service Focus
50%
100%
50% Other
Call Center Services
Answering services

Answering Service Care

Smiling Faces That Care

Undisclosed
Undisclosed
50 - 249
Margate, FL
Ability to deliver
16.9
6.5
5.8
Service Focus
100%
60%
Call Center Services
Answering services

AnswerConnect

Exclusive Clutch Offer: 50% off Your First Month

Undisclosed
Undisclosed
250 - 999
Portland, OR
Ability to deliver
14.8
7
5.9
Service Focus
70%
57%
30% Other
Call Center Services
Answering services

Specialty Answering Service

Become one with our software.

Undisclosed
Undisclosed
10 - 49
King of Prussia, PA
Ability to deliver
15.2
8.2
5.8
Service Focus
60%
60%
40% Other
Call Center Services
Answering services

LEX Reception

We handle your calls so you can focus on your firm

Undisclosed
Undisclosed
250 - 999
Portland, OR
Ability to deliver
16.4
7.6
5.5
Service Focus
50%
30%
50% Other
Call Center Services
Answering services

Anserve Inc.

Telephone Answering Excellence

Undisclosed
Undisclosed
50 - 249
Butler, NJ
Ability to deliver
17.5
5
5.7
Service Focus
90%
56%
10% Other
Call Center Services
Answering services