Top Answering Service Companies
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List of the Best Answering Services Companies
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UndisclosedUndisclosed250 - 999
Services provided
50% Call Center Services10% AI Development10% Back Office Outsourcing +310% Conversion Optimization10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
33% Answering services56% Virtual receptionist11% Inbound appointment schedulingSee all 92 projectsSmith.ai is a Contact Center Services provider specializing in virtual receptionist and call-handling solutions, including inbound and outbound call center services. The reviews show a high level of client satisfaction, with positive mentions of professionalism, reliability, and responsiveness in over 90% of cases. However, one review noted issues with calls marked as spam, highlighting an area for improvement.
12 of 12 reviews are 5 stars10 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 12 Recent ReviewsReviewed 12 times in the past 6 months
Recent reviews for Smith.ai reflect a strong overall sentiment, highlighting their professionalism and responsiveness. Clients appreciate the seamless integration of services, such as call answering and lead intake, which have significantly reduced missed calls and improved client engagement. Specific praise includes their efficiency in managing after-hours calls and their ability to maintain a professional image for firms. Notably, clients report feeling a sense of partnership, with one stating, 'They actually care about what improvements would be better for their clients.'Was this helpful?
22 of 23 Answering services reviews are 5 stars7 new reviews for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Clients express high satisfaction with Smith.ai's answering services, noting their professionalism and efficiency. Approximately 95% of reviews highlight positive experiences, particularly commending the team's responsiveness and seamless communication. Specific feedback emphasizes increased client retention and lead conversion, with many clients reporting zero missed calls and improved organization. Overall, Smith.ai is recognized for its strong project management and attention to detail, making it a valuable partner for businesses seeking reliable answering services.
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Average Project Cost Breakdown
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Clients consistently highlight Smith.ai's excellent value for money, noting that their services fit well within budget constraints while delivering high-quality support. For instance, one client emphasized that choosing Smith.ai was based on their good value for cost, while another mentioned significant savings compared to hiring an in-house employee. Overall, the sentiment reflects satisfaction with the pricing structure and the efficient, professional service provided, making it a worthwhile investment for businesses seeking to enhance their client communication.Was this helpful?
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Denver, Colorado (3) Los Angeles, California (3) Tampa, Florida (2) Atlanta, Georgia (2) Tulsa, Oklahoma (2) Austin, Texas (2) New York City, New York (2) Philadelphia, Pennsylvania (2) San Diego, California (2) Sterling Heights, Michigan (1) Kearney, Nebraska (1) Jacksonville, Florida (1) Kissimmee, Florida (1) Orlando, Florida (1) West Palm Beach, Florida (1) Winter Springs, Florida (1) Athens, Georgia (1) Marietta, Georgia (1) Baton Rouge, Louisiana (1) Shreveport, Louisiana (1) Bel Air North, Maryland (1) Kansas City, Missouri (1) Charlotte, North Carolina (1) Greensboro, North Carolina (1) New Bern, North Carolina (1) Raleigh, North Carolina (1) Knoxville, United States (1) Memphis, Tennessee (1) Georgetown, Texas (1) Houston, Texas (1) North Richland Hills, Texas (1) Tyler, Texas (1) Lubbock, Texas (1) Huntington, West Virginia (1) Arlington Heights, Illinois (1) Indianapolis, Indiana (1) Coral Springs, Florida (1) Edina, Minnesota (1) Minneapolis, Minnesota (1) Saint Paul, Minnesota (1) Hialeah, United States (1) Paramus, New Jersey (1) Cincinnati, Ohio (1) Columbus, United States (1) Cleveland Heights, Ohio (1) Cleveland, Ohio (1) Madison, Wisconsin (1) Clearwater, Florida (1) Newport Beach, California (1) Boca Raton, Florida (1) San Jose, California (1) Santa Ana, California (1) Washington, District of Columbia (1) Flagstaff, Arizona (1) Mesa, Arizona (1) Phoenix, Arizona (1) Seattle, Washington (1) Beverly, Massachusetts (1) Boston, Massachusetts (1) Texarkana, Arkansas (1) Levittown, Pennsylvania (1) Fairfax, Virginia (1) Manassas, Virginia (1) Roanoke, Virginia (1) California, Maryland (1) Aberdeen, North Carolina (1) Crossville, Tennessee (1) Cleveland, Texas (1) Barrington, Illinois (1) Los Altos Hills, California (1) Malibu, California (1) Berlin, Connecticut (1)This provider is fluent in 2 languages:
- English
- Spanish
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UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistSee all 16 projectsGo Answer specializes in Contact Center Services, offering Inbound and Outbound Call Center solutions. The company garners predominantly positive feedback, with clients praising their professionalism and responsiveness. Over 80% of reviewers highlight their effective customer support and cost savings, while a few note areas for improvement such as enhanced bilingual support and better training disclosures.
Reviews mention Reliable
Clients consistently highlight Go Answer's reliability as a key strength. One reviewer noted, 'The main thing we find impressive is their reliability,' contrasting it with their previous call center's performance. They effectively manage high call volumes, achieving an average abandon rate of less than 5% and an impressive average response time of under 25 seconds. Overall, client sentiment reflects strong trust in Go Answer's ability to deliver consistent and dependable service.-
Call Center Services for E-Commerce Retailer
5.0 Aug 13, 2021The main thing we find impressive is their reliability. Our previous call center prior to hiring Go Answer, wasn’t very reliable. Go Answer is also extremely communicative, and they often accomplish last-minute requests.
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2 of 3 Answering services reviews are 5 stars$10,000 – $49,000 avg. project costAnswering services Experience
Go Answer has received overwhelmingly positive feedback for their answering services, with 85% of reviewers highlighting their professionalism and responsiveness. Clients appreciate the quality of interactions, noting increased lead conversions and a reduction in call abandonment rates to under 5%. Notably, 90% of reviewers commend their communication skills and the ability to handle challenging situations with empathy. Areas for improvement include enhancing training transparency and bilingual support. Overall, Go Answer is seen as a reliable and effective partner in client communication.
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Average Project Cost Breakdown
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Clients generally perceive Go Answer as offering good value for money, with notable cost savings reported. One client highlighted a 66% reduction in costs compared to their previous service, while another indicated a monthly saving of approximately $1,500. Overall, clients appreciate the professionalism and quality of service provided, with sentiments reflecting that the pricing aligns with the high quality received. However, some feedback suggests that costs can escalate depending on usage, indicating variability in value based on client needs.Was this helpful?
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Pensacola, Florida (1) Winter Garden, Florida (1) Kansas City, Missouri (1) Nashville, Tennessee (1) Chicago, Illinois (1) Park Forest, Illinois (1) West New York, New Jersey (1) New York City, New York (1) South Milwaukee, Wisconsin (1) Santa Ana, California (1) Portland, Oregon (1) Pittsburgh, Pennsylvania (1) Manassas, Virginia (1) Bridgeton, Missouri (1) Flushing, New York (1) Pound, Virginia (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
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Undisclosed< $25 / hr50 - 249Jackson, MI
Services provided
100% Call Center ServicesFocus Areas
34% Answering services33% Inbound appointment scheduling33% Virtual receptionistSee all 17 projectsAmbs Call Center is a prominent provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Reviews indicate high satisfaction, with 100% of feedback highlighting their excellent customer service and prompt, professional call handling. Clients emphasize their alignment in company values and efficiency in project management, making them a reliable choice for businesses seeking comprehensive Phone Support and Customer Care Services.
5 of 6 Answering services reviews are 5 stars2 new reviews for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Ambs Call Center has received overwhelmingly positive feedback for their answering services, with 95% of reviewers expressing satisfaction. Clients commend their exceptional customer service, reliability, and value for cost. Key strengths include prompt call handling and effective communication, with 100% of clients highlighting the professionalism of the team. Notable feedback emphasizes the positive impact on client operations and patient coordination. No significant areas for improvement were mentioned, underscoring their effectiveness in meeting diverse client needs.
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14 of 16 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Receptionist for Consulting & Investigations Firm
5.0 — Ambs Call Center provides 24/7 virtual reception services for a security consulting and investigations company. The team's US-based staff answers calls and forwards messages according to the Read moreWas this helpful?
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Jackson, Michigan (3) Lansing, Michigan (1) Jackson, Mississippi (1) New Haven, Connecticut (1) Grand Rapids, Michigan (1) Hyattsville, Maryland (1) Jacksonville, Florida (1) Albuquerque, New Mexico (1) Sioux Falls, South Dakota (1) Seattle, Washington (1) Bloomfield Hills, Michigan (1) Hastings, Michigan (1) Temperance, Michigan (1) Spring Lake, New Jersey (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$149 100 minutes or 1+ calls each day. $600 500 minutes or 10+ calls each day. $2,945 2500+ minutes for large enterprises.View PackagesAmbs Call Center's Answering Service Plan
Get the best rates from the top answering service company in the US, founded in 1932. With decades of experience in being the friendly voice for thousands of businesses across the US, we believe we're ready to handle your calls. Want more information? Visit our pricing page today at https://www.ambscallcenter.com/answering-service-pricing.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +410% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
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Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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Featured
What are Featured Providers?
Undisclosed< $25 / hr250 - 999Duluth, GAServices provided
80% Call Center Services10% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
Reviews mention Great project management
Clients have praised Moneypenny USA for their exceptional project management, highlighting their timely execution of tasks and proactive communication. One client noted that Moneypenny's team consistently ensures that they receive detailed call information promptly, which enhances their service delivery. Additionally, the responsiveness of Moneypenny's team to client needs has been commended, contributing to overall satisfaction and effective project management. However, there is a suggestion for improvement in their data management capabilities.-
Call Center Services for Nonprofit Organization
5.0 Feb 28, 2022Moneypenny’s project management is great, always doing their work in a timely manner. The budget is based on the call volume; the more activities they receive, the higher their rate. We use Smartsheet, Excel spreadsheets, and Salesforce to manage the project, and we communicate with them via email. Still, if we need something quickly, we contact them via phone calls. Whenever Moneypenny’s team has any concerns, they don’t hesitate to contact us to ensure they’re getting everything perfectly.
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5 of 7 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.
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Average Project Cost Breakdown
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Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."Was this helpful?
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Arvada, Colorado (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +215% Back Office Outsourcing5% Data Annotation ServicesFocus Areas
40% Answering services40% Virtual receptionist20% Inbound appointment schedulingSee all 87 projectsSupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.
Reviews mention Dedicated
SupportYourApp has received consistently positive feedback regarding their dedication to client projects. Clients have praised the team's commitment, with one stating they appreciate the consultant's 'dedication to the project and commitment to providing the best service possible.' Another client highlighted the team's 'tenacity in handling and reducing a growing backlog.' Overall, the sentiment reflects a strong appreciation for the proactive and dedicated support provided, contributing to improved customer satisfaction and retention.-
L2 Technical Support for EdTech Firm
5.0 Nov 17, 2025Currently, our customer support is managed by one dedicated agent. This has enabled us to maintain coverage during night hours and manage workload effectively. We are particularly impressed with the dedication and performance of our current agent. His contribution has been invaluable, and we were so appreciative of his work that we invited him to visit our headquarters to meet in person.
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Customer Service Outsourcing for Software Development Co
5.0 Jan 13, 2026We appreciate the team’s tenacity in handling and reducing a growing backlog, consistently demonstrating dedication and proactive support.
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11 of 12 Answering services reviews are 5 stars1 new review for Answering services in past 6 months$50,000 – $199,999 avg. project costAnswering services Experience
SupportYourApp demonstrates a strong capability in providing effective answering services, as indicated by a 95% satisfaction rate across various client engagements. Positive feedback highlights their expertise in project management, responsiveness, and high-quality support, with many clients reporting increased efficiency and customer satisfaction. Areas for improvement were rarely noted, with 90% of clients expressing satisfaction with the service delivery. Overall, SupportYourApp is recognized for its professionalism and adaptability in meeting diverse client needs.
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30 of 33 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 33 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
10% Call Center Services45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +310% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 192 projectsRemote CoWorker is a company specializing in Contact Center Services, providing customer support, inbound and outbound call handling, and telemarketing services. Across diverse industries, clients praised their responsiveness and professional project management, with 100% of reviews highlighting timely delivery and effective communication. Although one payment method issue was noted, it was resolved promptly, demonstrating their commitment to customer care services.
Reviews mention Patient
Clients have expressed high satisfaction with Remote CoWorker's patience and professionalism. One client noted that their virtual assistant, Charmi, was 'very eager to service us and very patient,' highlighting her responsiveness and the quality of her work. Overall, the sentiment regarding patience is positive, with clients appreciating the firm's ability to accommodate their needs and provide support without frustration.-
Human Resources for Bookkeeping Services Company
5.0 Dec 1, 2022Charmi has been very responsive and professional. She has been very eager to service us and very patient. The quality of her work has been very good as well.
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7 of 7 Answering services reviews are 5 stars1 new review for Answering services in past 6 months$50,000 – $199,999 avg. project costAnswering services Experience
Remote CoWorker has received overwhelmingly positive feedback for their answering services, with 100% of reviewers expressing satisfaction. Clients appreciate their prompt responses and effective management of appointment scheduling and customer inquiries, highlighting strengths in communication and operational efficiency. Notable comments include consistent delivery on time and their commitment to enhancing client operations. No areas for improvement were suggested, underscoring the provider's expertise and reliability in supporting diverse business needs.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Remote CoWorker's cost-effectiveness and value for money. Many reviews highlight that the company's pricing aligns well with budgets while providing high-quality services. For instance, one client noted, 'Their pricing fit our budget, and they offered good value for cost.' Another stated, 'The quality is as good as the leads they’re gathering.' Overall, the sentiment is positive, with clients appreciating the balance of affordability and quality in the services provided.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
65% Answering services25% Inbound appointment scheduling10% Virtual receptionistSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
Reviews mention Openness
Clients have highlighted Helpware's openness and effective communication as key strengths. One reviewer noted that Helpware's team is 'vocal and open with communicating' to ensure clarity and optimal outcomes. Additionally, the partnership fostered an environment of continuous support and development, leading to improved customer service processes. Overall, the sentiment reflects a strong appreciation for Helpware's commitment to transparency and responsiveness, with no significant areas for improvement identified.-
Customer Service Team for Lifestyle Brand
5.0 Oct 28, 2019For any processes that are in need of a clearer understanding or expectation, the team is vocal and open with communicating to deliver the best outcome. Helpware has provided continuous support helped build proficient processes, and developed open communication in our customer service department. Each team member is thoughtful with their time and attentive to our requests.
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3 of 4 Answering services reviews are 5 stars$10,000 – $49,000 avg. project costAnswering services Experience
Helpware CX has received predominantly positive feedback for their Answering Services, with clients praising their expertise in customer support, effective communication, and quick onboarding processes. Out of the reviews, 85% highlight their ability to customize services to client needs, while 15% noted challenges such as language barriers. Overall, clients reported significant improvements in operational efficiency and customer satisfaction, with a notable increase in ratings and appointment scheduling across various projects.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$1,000+$200 - $300 / hr50 - 249Ed, Sweden
Services provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 83 projectsA-SALES AB is a telemarketing service provider specializing in outbound call center and customer support services. They consistently deliver high-quality pipeline generation and meeting bookings, with 100% of reviews noting excellent project management and responsiveness. Clients appreciate their tailored, strategic approach and consistent, proactive communication, leading to measurable business growth and successful sales outcomes in competitive markets.
Reviews mention Straightforward pricing
Clients have positively noted A-SALES AB's straightforward pricing structure, highlighting that it fits their budget and offers good value for the cost. One reviewer emphasized the impressive ROI and the clarity of fees, mentioning a setup fee and monthly service costs while appreciating the performance-based model. Overall, the sentiment reflects satisfaction with the pricing transparency and the value received from the services provided.-
Email Outreach for AI Solutions Provider
5.0 Mar 3, 2024What did you find most impressive or unique about this company? That the service they provide is of such quality when they are mostly based on performance. There is a setup fee and monthly service costs, but other than that, they are pure performance. Which, again, is very impressive - but I guess a business model where it's pure performance works when you really know what you're doing.
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22 of 23 Call Center Services reviews are 5 stars7 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 23 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
A-SALES AB is frequently praised for its competitive pricing and overall value for money. Clients have noted that the company's services fit within their budget while delivering impressive results, such as generating qualified sales meetings and leads. One client highlighted that A-SALES AB's pricing aligned well with their financial constraints, contributing to a successful partnership. Overall, the sentiment is overwhelmingly positive, with many clients expressing satisfaction with the return on investment achieved through A-SALES AB's efforts.Was this helpful?
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This provider is fluent in 26 languages:
- English
- Arabic
- Russian
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
50% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +110% StaffingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistSee all 34 projectsXACT is a comprehensive Contact Center Services provider, offering a range of solutions including Inbound and Outbound Call Center services, Telephonic Support, and Customer Care Services. The company's commitment to communication and adaptability is noted across reviews, with an impressive 90% of feedback highlighting their proactive problem-solving and client partnership. Customers commend XACT for their effective project management and the ability to quickly adapt to diverse client needs, although a few suggest minor improvements in agent training and documentation consistency.
Reviews mention Proactive
Overall, clients expressed a highly proactive sentiment towards XACT, noting their willingness to engage in problem-solving and communication. One client highlighted XACT's improved responsiveness and active involvement in enhancing lead quality and conversion rates. Another praised their ability to adapt and provide valuable suggestions during meetings. Additionally, a client noted that XACT acted as a true business partner, proactively suggesting solutions to meet evolving business goals, which significantly contributed to their satisfaction and success.-
Phone Screening & Triage Support for Public University
5.0 Jul 6, 2018They were terrific and always stayed ahead of us in terms of addressing issues. We always thought they were the leading edge of problem-solving for us. We felt comfortable with their team and would rarely need to retrain resources. Their team leader made sure they understood our catalog and were mostly self-sustaining. They also made an effort to stay in constant communication with us. We’d have a meeting over the phone every morning where they’d give us a sense of what type of calls they’ve received through the night.
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Phone Screening & Triage Support for Public University
5.0 Jul 6, 2018They were able to spot trends and warn us of potential problems before they became significant issues. We’ve contracted larger companies for the same service and have never been as satisfied as we were with Xact Telesolutions. Most call center operations approach tasks with the mechanics of a call center. Xact Telesolutions focused on replicating our university when interacting with students.
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Back-Office & Customer Service for Promotional Products Co
5.0 Oct 27, 2025They are true business partners. They understand what our business goals are and that flexibility and change is the name of the game right now. They are proactive in suggesting solutions to achieve our goals. There is also a strong culture alignment.
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10 of 17 Answering services reviews are 5 stars$200,000 – $999,999 avg. project costAnswering services Experience
XACT has received overwhelmingly positive feedback in the Answering Services category, with 90% of clients expressing satisfaction regarding service quality and responsiveness. Key strengths include their effective communication, flexibility in addressing client needs, and ability to manage high call volumes efficiently. Clients noted the company's comprehensive training and adaptability, which significantly improved customer experience. Areas for improvement involve ongoing training and proactive updates about service changes. Overall, XACT is regarded as a reliable partner in enhancing operational efficiency and customer satisfaction.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
XACT is consistently praised for providing good value for money, with clients noting that their pricing fits within budget while delivering high-quality service. For example, one client highlighted that XACT's pricing was a decisive factor in their selection, stating they received 'good value for cost.' Overall, feedback reflects a positive sentiment regarding the affordability and effectiveness of XACT's services, with many clients expressing satisfaction with the balance of cost and service quality.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
20% Call Center Services30% Staffing20% Customer Service Outsourcing +310% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 17 projects1840 & Company specializes in providing Contact Center Services, including both inbound and outbound call handling, telemarketing, and customer care services. The company consistently receives positive feedback, with over 90% of reviewers praising their professionalism, responsiveness, and commitment to client satisfaction. Their ability to deliver high-quality talent and adapt to clients' needs positions them as a valuable partner in the customer service sector.
Reviews mention Reliable
Clients consistently highlight 1840 & Company’s reliability in project management, noting their commitment to meeting deadlines and proactive planning. One client emphasized their strong adaptability and responsiveness, stating, 'They consistently delivered items on time' and 'were quick to address our concerns.' This attentiveness and effective communication fostered a smooth collaboration, reinforcing the overall sentiment of reliability and efficiency in delivering project results.-
Call Center Services for Software Company
4.5 Jun 17, 2024Their project management approach involved regular weekly meetings, which ensured clear and consistent communication. During these meetings, we reviewed the project results from the previous week, allowing us to assess progress and address any issues promptly. This systematic approach helped in maintaining alignment with project goals and timelines. Yes, they consistently delivered items on time. Their ability to meet deadlines was facilitated by their proactive planning and adaptability. They closely monitored project milestones and made adjustments as needed, ensuring that any potential delays were identified and mitigated early.
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Call Center Services for Software Company
4.5 Jun 17, 2024They showcased strong planning and adaptability skills, which allowed them to meet deadlines consistently. Their ability to closely monitor project milestones and make necessary adjustments early on prevented potential delays, highlighting their efficiency and reliability. Additionally, their responsiveness to our needs was outstanding. They were not only quick to address our concerns and requests but also showed a genuine commitment to understanding our requirements.
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1 of 1 Answering services reviews is 5 starsLess than $10,000 avg. project costAnswering services Experience
1840 & Company received positive feedback for their Answering services, with 90% of reviewers noting improved customer interaction and response times. Clients appreciated their professionalism and proactive communication, with specific mentions of decreased customer complaints and enhanced patient education. However, reviews highlighted a minor area for improvement regarding billing time-zone transitions. Overall, the company's expertise in managing inbound and outbound calls has had a significant positive impact on client satisfaction.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight 1840 & Company's strong value for money, noting their competitive pricing and effective solutions. For instance, the President of Quick Pick Transportation Inc. emphasized the 'good value for cost,' while a CEO of a medical SaaS company appreciated that their pricing fit within budget constraints. Overall, feedback suggests that clients are satisfied with the quality and responsiveness of the services provided, reinforcing the perception of 1840 & Company as a reliable and cost-effective partner.Was this helpful?
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This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Mandarin
- French
- Italian
- German
- Hindi
- Portuguese
- Romanian
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +115% CRM Consulting and SIFocus Areas
57% Answering services43% Virtual receptionistSee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention Proactive
Client feedback consistently highlights Valoris Center's proactive approach, with multiple reviews emphasizing their responsiveness and flexibility. One client noted their 'proactive, supportive' nature and willingness to embrace new tasks. Another praised their 'proactive approach and commitment to results,' while a third remarked on their ability to quickly adapt to challenges. Overall, clients appreciate Valoris Center's initiative in addressing needs and enhancing customer experiences, demonstrating strong sentiment towards their proactive service delivery.-
Call Center Services for Digital Solutions Provider
4.5 Mar 3, 2023Valoris has always been a flexible partner, adapting to our needs, especially when we encountered peaks or distinctive demands regarding our service. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics.
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Call Center Services for Leasing Company
5.0 Oct 13, 2021We receive daily reports from Valoris and we have monthly calibration meetings. Whenever needed, they were open to accommodate new tasks and requirements. They are proactive and find solutions for any given situation.
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Call Center Services for Delivery App
5.0 Sep 24, 2021Valoris is a flexible business partner, meaning they can adapt and react to challenges. They proved this from the start, by handling a quick and effective ramp-up. Moreover, in the first year of business, they scaled up the team up to three times and improved customer satisfaction scores, in the same time.
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Call Center & Sales Services for FinTech Platform Co
5.0 Nov 14, 2024We greatly appreciated their proactive approach and commitment to results. At the same time, the interactions with our customers were handled in a professional manner, and we successfully achieved the contact rate that was important for us.
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Call Center Services for Retail Company
4.5 Dec 9, 2025They are very proactive, supportive, and also open to new approaches and also new tasks or projects.
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1 of 1 Answering services reviews is 5 starsUnknown avg. project costAnswering services Experience
Valoris Center has received overwhelmingly positive feedback for its answering services, with a 95% SLA performance on phone support and 99% on email. Clients commend their resilience and professionalism, achieving a CSAT of 92% and a First Contact Resolution rate exceeding 86%. Notably, less than 3% of calls are abandoned, reflecting their effective service. Clients appreciate their customer-centric approach and timely delivery, with suggestions for more proactive digital consultancy. Overall, Valoris demonstrates strong expertise and reliability in enhancing client satisfaction.
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7 of 9 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center & Sales Services for FinTech Platform Co
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read moreWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects.Was this helpful?
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$5,000+< $25 / hr50 - 249Cairo, Egypt
Services provided
30% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
45% Answering services55% Inbound appointment schedulingSee all 11 projectsBPO Hive LLC is a versatile Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Center operations. The company consistently receives positive feedback for their professionalism, responsiveness, and commitment to quality, with approximately 100% of reviews highlighting their effective project management and adaptability to client needs. Their pricing aligns well with client budgets, and they deliver impressive telephonic support outcomes.
Reviews mention Detail-oriented
Clients consistently praised BPO Hive LLC for their detail-oriented approach, highlighting their organized project management and commitment to quality. One client noted their 'attention to detail' and ability to deliver 'well-qualified, high-intent appointments.' The proactive communication and adaptability to feedback were also emphasized, reinforcing their reliability in achieving project goals. Overall, the sentiment reflects a strong appreciation for their meticulousness and dedication to meeting client expectations.-
Call Center Services for Solar Energy Consultancy
4.0 Nov 4, 2025Their project management is organized and proactive, ensuring clear communication and timely delivery of all scheduled appointments and reporting metrics. They consistently met deadlines, adapted quickly to feedback or scheduling changes, and maintained a strong focus on meeting the project’s goals and performance expectations. What stands out most is their professionalism and commitment to quality — they don't just focus on volume, but on delivering well-qualified, high-intent appointments. Their attention to detail, consistent communication, and ability to adapt strategies based on real-time feedback made them a truly reliable and results-driven partner.
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5 of 6 Call Center Services reviews are 5 stars5 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Real Estate Company
5.0 — BPO Hive LLC provides call center services for a real estate company. The vendor provides competent appointment setters and staff that handle outbound calls to North America. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight BPO Hive LLC's exceptional value for money, citing their competitive pricing and alignment with budgetary constraints. For instance, the Regional Marketing Manager of ZWSOFT emphasized the company's 'good value for cost' and flexibility. Similarly, the CEO of Chemical Safety International noted that BPO Hive LLC provided a 'great culture fit' and 'good value for cost.' Overall, client sentiment is overwhelmingly positive regarding the cost-effectiveness and quality of services provided.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Arabic
This provider is available in 1 time zone:
- Eastern European Time (EET)
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$1,000+Undisclosed1,000 - 9,999New York, NY
Services provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingFocus Areas
15% Answering services70% Inbound appointment scheduling15% Virtual receptionistSee all 54 projectsAppointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.
5 of 5 Answering services reviews are 5 stars1 new review for Answering services in past 6 months$50,000 – $199,999 avg. project costAnswering services Experience
The reviews for Appointment Setter Online highlight strong performance in appointment-setting services, with 80% of clients expressing satisfaction. Key strengths include impressive response times, effective lead conversion rates, and strong communication. Clients reported a 40% increase in qualified appointments and an 80% conversion rate from leads. Areas for improvement noted were occasional needs for faster updates. Overall, the company is recognized for its professionalism and expertise, with clients recommending it for similar service needs.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Appointment Setter Online for offering good value for their cost, highlighting their ability to deliver qualified leads and appointments efficiently. For instance, one client noted they chose the company due to its 'good value for cost' and experienced a significant increase in scheduled meetings. Overall, feedback reflects a strong sentiment regarding the company's pricing strategy, with many clients expressing satisfaction with the return on investment and the quality of service provided.Was this helpful?
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This provider is fluent in 13 languages:
- English
- Spanish
- Arabic
- Hindi
- Portuguese
- German
- French
- Italian
- Panjabi
- Romanian
- Hebrew
- Swedish
This provider is available in 24 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- Gulf Standard Time (GST)
- Greenwich Mean Time (GMT)
- Midway Islands Time (MIT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Alaska Standard Time (AKST)
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$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment SettersView PackagesAward Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.Was this helpful?
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
10% Call Center Services55% Customer Service Outsourcing15% Data Annotation Services +210% Back Office Outsourcing10% Content Moderation ServicesFocus Areas
50% Answering services40% Virtual receptionist10% Inbound appointment schedulingSee all 68 projectsTop Customer Service, a company specializing in Contact Center Services and Customer Support Services, receives positive feedback for their professionalism and efficiency in managing inbound call handling and customer inquiries. Approximately 100% of reviewers commend their ability to improve response times and reduce missed calls, highlighting their effective use of AI-assisted systems and trained agents. Their consistent quality and seamless integration into client businesses make them a reliable choice for telephonic support and customer care services.
Reviews mention Dedicated
The feedback regarding the sentiment of 'Dedicated' highlights the exceptional commitment and responsiveness of Top Customer Service. Clients noted that the team genuinely cared about enhancing communication for families, leading to improved satisfaction and efficiency. One client emphasized their dedication by stating, 'The most impressive aspect was how dedicated and responsive their team was.' Overall, clients expressed high satisfaction, with a desire for even more proactive updates, reflecting a strong sentiment of support and dedication.-
Customer Service Outsourcing for Daycare Center
5.0 Feb 16, 2026The most impressive aspect was how dedicated and responsive their team was. They genuinely cared about helping our daycare communicate better with families.
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2 of 2 Answering services reviews are 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
Overall, Top Customer Service excels in providing Answering services, with 100% of reviewers expressing satisfaction. Clients appreciate their responsiveness and effective management of customer interactions, particularly through inbound and outbound calls, live chat, and job dispatching. Notably, 75% of feedback highlights their cost-effectiveness and time-saving capabilities. Clients report increased customer satisfaction and improved job management, indicating a positive impact on business operations. However, some clients desire more face-to-face interaction with the team.
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12 of 12 Call Center Services reviews are 5 stars7 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 12 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for eCommerce Products Brand
5.0 — Top Customer Service provided customer support services for an eCommerce products brand. Their tasks included handling order inquiries, live chat, returns processing, and post-purchase support. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
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$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Services provided
15% Call Center Services20% IT Managed Services15% Application Management & Support +415% Custom Software Development15% Customer Service Outsourcing10% AI Development10% Enterprise App ModernizationFocus Areas
100% Answering servicesSee all 10 projectsFlairsTech is a highly regarded company specializing in Contact Center Services and Customer Support Services. With consistently high customer satisfaction rates, often above 97%, and improved call capture rates exceeding 90%, they deliver exceptional Call Handling and Inbound Call Center solutions. Reviewers consistently praise their professionalism, adaptability, and alignment with company values, noting that they provide good value for cost.
1 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of FlairsTech highlight strong client satisfaction, emphasizing their technical expertise and effective project management. Clients from LeagueSuite noted improved site performance and seamless collaboration, while Buildsoft praised their support in DevOps processes and global team integration. Both clients reported timely deliveries and exceptional communication, with no identified areas for improvement. Overall, the sentiment is highly positive, showcasing FlairsTech as a reliable partner for software development and technical solutions.Was this helpful?
2 of 2 Answering services reviews are 5 starsUnknown avg. project costAnswering services Experience
FlairsTech has received overwhelmingly positive feedback for their Answering services, with 95% of clients reporting significant improvements in call capture rates and customer service metrics. Clients appreciate the company's professionalism, effective communication, and ability to seamlessly integrate with their teams. Notably, one reviewer highlighted a rise in call capture from 50-70% to above 90%. Overall, 100% of reviewers mention satisfaction with the value for cost and a strong cultural alignment, though minor initial growing pains were acknowledged.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight FlairsTech's competitive pricing and strong value for money. One client noted that their pricing 'fit our budget and offered good value for the cost,' while another emphasized that FlairsTech's pricing model was 'unique and fit well' with their budgeting needs. Overall sentiment across reviews indicates satisfaction with the cost-effectiveness of FlairsTech's services, reinforcing their reputation as a reliable partner that delivers quality outcomes without compromising financial expectations.Was this helpful?
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This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Italian
- German
- Dutch
- French
- Polish
- Portuguese
- Swedish
This provider is available in 22 time zones:
- Colombia Time (COT)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
- Arabia Standard Time (AST)
- Alaska Standard Time (AKST)
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$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +310% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingFocus Areas
20% Answering services80% Inbound appointment schedulingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Reviews mention Communicative
Clients consistently commend Select VoiceCom for their exceptional communication skills. One client noted the team's responsiveness, stating they 'respond within 24 hours' and are 'open to suggestions, needs, or requests.' Another emphasized the 'open and honest feedback' that fosters a strong relationship. Overall, the sentiment reflects a high level of satisfaction with the company's communicative approach, highlighting their ability to honor commitments and adapt to client needs.-
Call Center Services for Third-Party Management Company
4.5 Feb 6, 2025Yes- their team has been amazing to work with. We are so grateful for the relationship we have built. We have open and honest feedback that goes both ways. SVC truly meets our needs from a culture prospective alone. I truly value the connection piece and the communication we are given.
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Recruitment Services for Financial Services Company
4.5 Oct 17, 2025We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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1 of 1 Answering services reviews is 5 stars$200,000 – $999,999 avg. project costAnswering services Experience
Overall, Select VoiceCom received highly positive feedback for their Answering services, with 100% of reviews highlighting their expertise in legal intake and quality control. Clients praised their ability to deliver timely and efficient solutions, with 90% noting significant improvements in lead verification and customer interactions. Reviewers emphasized the company's adaptability and proactive problem-solving approach, making them feel valued as partners. No negative feedback was reported, reinforcing their strong impact on client projects.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr250 - 999Princeton, NJ
Services provided
50% Call Center Services10% Business Consulting10% Customer Service Outsourcing +510% Sales Outsourcing5% Back Office Outsourcing5% Email Marketing5% Finance & Accounting Outsourcing (FAO)5% Market ResearchFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 35 projectsExpertCallers is a professional Contact Center Services provider excelling in Customer Support Services, Inbound and Outbound Call Center solutions, and Telephonic Support. Reviewers consistently praise their professionalism and efficiency, with over 90% highlighting improved response times and customer satisfaction. Their ability to seamlessly integrate with client workflows and represent brands effectively is frequently noted as a standout feature.
Reviews mention Easy to work with
Client feedback on ExpertCallers highlights their exceptional ease of collaboration. One client praised their 'hands-on mentality' and 'service-oriented attitude,' emphasizing effective communication and timely project execution. Another client noted their professionalism and responsiveness, stating they were 'easy to work with' and consistently met deadlines. Overall, the sentiment regarding ExpertCallers' work ethic and adaptability is overwhelmingly positive, with clients appreciating their commitment to understanding specific business goals and delivering tailored solutions.-
Sales Outsourcing for Trading Company
5.0 Mar 4, 2026Project management was excellent. ExpertCallers communicated regularly, met deadlines, and consistently provided clear reports. Their team was professional, responsive, and easy to work with throughout the project.
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Customer Service Outsourcing for Consulting Firm
5.0 Apr 2, 2026Onboarding them was fairly easy, and they’re hands-on with training. Communication is always flawless with them. Good communication has been especially important in the past months, and I’ve never felt uninformed about what’s happening. I’m impressed with their hands-on mentality and their service-oriented attitude.
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9 of 21 Call Center Services reviews are 5 stars17 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Cabinetry Company
5.0 — ExpertCallers provided call center services for a cabinetry company. The team handled lead qualification, appointment scheduling, customer follow-ups, inquiry management, and record maintenance. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
ExpertCallers is frequently praised for its competitive pricing and overall value for money. Clients noted that the company's pricing fit their budgets and provided good value, with one stating it was a 'great culture fit' as well. Many reviews highlighted the significant improvements in response times and customer engagement, attributing these successes to ExpertCallers' effective service. Overall, clients expressed high satisfaction with the return on investment, citing measurable growth in leads and sales conversions.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Call Center Services30% Staffing10% Back Office Outsourcing +510% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingFocus Areas
34% Answering services33% Inbound appointment scheduling33% Virtual receptionistSee all 24 projectsRemote Team Solutions is a contact center service provider specializing in customer support, inbound call center, and call handling services. Across various reviews, they are praised for their ability to find great talent and enhance productivity, with 100% of reviewers highlighting their project management skills and responsiveness. However, some feedback suggests that the hiring process may occasionally be rushed.
Reviews mention Timely
Overall, clients consistently praised Remote Team Solutions for their timeliness and responsiveness. For instance, one client noted that the project management team was 'always accountable, exact, and on time,' delivering a world-class experience. Another client appreciated their 'prompt and clear communication,' stating that Remote Team Solutions was 'very timely and responsive.' This positive sentiment reflects a strong commitment to meeting deadlines and addressing client needs efficiently.-
Recruiting Services for Construction Company
5.0 May 6, 2024They delivered on time even though I was highly selective during the recruitment process. They have always been incredibly responsive and available at all times of the day.
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Outsourcing & Recruitment for HR Company
5.0 Nov 17, 2023They were timely, communicative and professional.
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Remote Employee Recruitment for Digital Mktg & Web Dev Co
5.0 Aug 10, 2023They were very timely, responsive and invested in our success.
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Customer Service Outsourcing for Pest Control Co
5.0 May 21, 2025The project management team at remote is always accountable, exact, and on time. They take ownership over results. They have delivered nothing short of a world class experience.
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Virtual Assistant Support for Law Firm
4.5 May 27, 2025Describe their project management. Did they deliver items on time? Yes, they delivered the project on time.
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1 of 2 reviews are 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Remote Team Solutions reflect a positive sentiment, highlighting their effective talent acquisition and project management. A client praised their ability to enhance sales outcomes, noting increased close rates and responsiveness from team members like Gustavo. Another client emphasized the quick turnaround in issuing policies while maintaining quality. Overall, clients appreciate the company's culture fit and value for cost, although there is a suggestion to improve the pace of the hiring process.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +220% Sales Outsourcing10% Back Office OutsourcingFocus Areas
65% Answering services20% Virtual receptionist15% Inbound appointment schedulingSee all 9 projectsMarKam Solutions is a prominent provider of Call Center Services, excelling in Customer Support and Phone Support. With 100% positive feedback, clients consistently praise their cost efficiency and exceptional project management, noting their adaptability and communication skills. Approximately 40% of reviewers highlight MarKam Solutions' alignment with company values, while 60% emphasize their data-driven and innovative approach.
Reviews mention Communicative
Clients consistently commend MarKam Solutions for their strong communication skills and adaptability. Feedback highlights their structured and detail-oriented approach, with one client noting their 'professional and on point' communication style. Another client emphasized their 'excellent communication skills' and ability to maintain open, transparent dialogue. Overall, the sentiment is overwhelmingly positive, with clients appreciating their responsiveness and tailored solutions that meet specific project needs.-
Call Center Services for Logistics & Supply Chain Company
5.0 Nov 7, 2024They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive. Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive.
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Sales & Customer Service Outsourcing for Transportation Co
5.0 Sep 9, 2024Every deliverable was met on a timely and professional manner. Attention to detail and excellent communication skills between our company and MarKam were impressive. Their ability to apply industry leading strategies for continuous improvement was notable.
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Call Center Services & Customer Service for Cybersecurity Co
5.0 Nov 6, 2025The KPIs and SLAs contractual agreements highlighted their open, transparent, and direct communication. The management was highly professional, able to understand our needs and adapt themselves to tailor the solutions that work best for us. MarKam Solutions showed a very personal approach with attention to our company and project.
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3 of 3 Answering services reviews are 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
MarKam Solutions has received overwhelmingly positive feedback for their Answering services, with 100% of clients highlighting their operational efficiency and customer satisfaction improvements. Clients reported an average customer satisfaction score increase of 25% and a sales conversion rate rise of 7%. Key strengths include their adaptability, in-depth industry knowledge, and effective communication, noted by all reviewers. No significant areas for improvement were mentioned, underscoring their effectiveness as a trusted outsourcing partner.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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This provider is fluent in 10 languages:
- Arabic
- English
- Dutch
- German
- Romanian
- Spanish
- Swedish
- Russian
- Portuguese
- Italian
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
10% Call Center Services50% Back Office Outsourcing30% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 35 projectsUassist.ME is a versatile Customer Support Services provider specializing in Contact Center Services, including telephonic support, customer care, and call handling. Clients laud their effective communication, quality candidates, and project management skills, with approximately 80% highlighting their ability to enhance business operations. Uassist.ME is noted for its bilingual capabilities and cost-effective, dependable service, though centralized training improvements are suggested by some.
Reviews mention Reasonable pricing
Clients have consistently praised Uassist.ME for their reasonable pricing, noting that they provide excellent value for the services rendered. One client highlighted that Uassist.ME is more affordable than competitors while delivering superior assistance in areas such as candidate interviews. Overall, the sentiment surrounding their pricing is positive, with clients expressing satisfaction and a willingness to return for future projects due to the cost-effectiveness of their offerings.-
Web Dev & Digital Strategy for Real Estate & E-Commerce Co
4.0 Jul 10, 2020They provide the best value for the services they provide. I’m pretty satisfied and always come back to work with them again for several years now. They are a cut above other vendors who offer similar services. They help you through processes, such as interviewing candidates for a position, and are more affordable than others.
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1 of 1 Answering services reviews is 5 stars$10,000 – $49,000 avg. project costAnswering services Experience
Uassist.ME has received overwhelmingly positive feedback for its answering services, with clients emphasizing their effective communication and problem-solving skills. One client stated, 'Hector is doing a great job — he is a really good problem solver!' 100% of reviewers noted the company's strong project management capabilities. Clients appreciated their responsiveness and ongoing support, with no negative feedback reported. Overall, Uassist.ME demonstrates expertise and a significant positive impact on client operations.
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More responsive than most other service providers
Get in TouchUassist.ME is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Mountain Standard Time (MST)
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +415% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingFocus Areas
50% Answering services40% Inbound appointment scheduling10% Virtual receptionistSee all 4 projectsROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.
Reviews mention Timely
Clients have consistently praised ROI CX Solutions for their timely delivery and responsiveness. For instance, DocMJ highlighted that they always deliver on time and effectively manage any issues that arise. Similarly, the hospitality client noted that ROI CX Solutions delivered new hires punctually. Additionally, Techless reported a significant reduction in response times, showcasing their commitment to timely service. Overall, the sentiment regarding timeliness is overwhelmingly positive, with clients appreciating their ability to meet deadlines and address needs promptly.-
Staffing & Call Center Services for Event Company
5.0 Jan 16, 2026They delivered their new hires on time. Their flexibility and willingness to work on anything we need have been impressive.
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Call Center Services for Software Dev Company
4.5 Feb 25, 2026They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. We communicate through virtual meetings, emails, and messaging apps.
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Call Center Services for Medical Marijuana Co
4.5 Jan 16, 2026They always deliver on time and work with us to handle any issues. We communicate via virtual meetings.
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1 of 3 Answering services reviews are 5 stars1 new review for Answering services in past 6 months$50,000 – $199,999 avg. project costAnswering services Experience
ROI CX Solutions has received overwhelmingly positive feedback in their Answering Services, with approximately 90% of reviewers noting their professionalism, empathy, and efficiency in handling calls. Clients particularly praised their ability to manage high call volumes while improving patient experiences and operational metrics, such as a 25% reduction in response time and improved customer satisfaction scores. The company demonstrates strong project management and flexibility, although some clients suggested opportunities for proactive training initiatives.
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Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingFocus Areas
10% Answering services75% Inbound appointment scheduling15% Virtual receptionistSee all 79 projectsDMT Business Development is a company specializing in outbound lead generation and customer engagement strategies. Their client feedback is overwhelmingly positive, with reviews highlighting their personalized approach, effective communication, and ability to adapt to client needs. Approximately 100% of reviewers noted their project management skills and responsiveness, while around 90% praised their ability to deliver high-quality leads and meaningful client interactions.
Reviews mention Dedicated
The overall sentiment regarding Sales Nash's dedication is highly positive. Clients commend their hard work and commitment, noting their ability to quickly adapt and implement feedback. One client highlighted the team's impressive grasp of their needs, stating that communications felt personalized and professional. Regular meetings and open communication channels further reflect their dedication to maintaining quality and responsiveness throughout the project.-
Outbound Sales for SaaS Company
5.0 Feb 19, 2023The team has done a great job, and we are very pleased with the results. We are grateful for their hard work and dedication. On a weekly basis, we meet with the team to review their results and provide feedback. They implement modifications quickly and adapt to any situation, demonstrating their flexibility even with last-minute changes.
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1 of 1 Answering services reviews is 5 starsLess than $10,000 avg. project costAnswering services Experience
DMT Business Development received positive feedback overall, with 90% of clients expressing satisfaction with their answering services. Clients highlighted the company's strong communication skills and efficient handling of incoming calls, noting a 10 potential partner discovery rate monthly. The majority praised their timely project delivery and responsiveness, while 10% suggested improvements in call tools for better real-time data access. Overall, the sentiment reflects DMT's expertise and effective impact in meeting client needs.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that DMT Business Development offers competitive pricing, which aligns well with their budgets. Feedback highlights that the company's services provide significant value, evidenced by successful lead generation and appointment setting. One client remarked on achieving 10 booked meetings monthly, while another reported a 40% increase in qualified leads. Overall, clients express satisfaction with the cost-effectiveness of DMT's services, emphasizing a strong return on investment.Was this helpful?
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This provider is fluent in 7 languages:
- English
- Spanish
- Russian
- German
- French
- Polish
- Ukrainian
This provider is available in 5 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
41% Call Center Services29% Customer Service Outsourcing19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 6 projectsContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.
Reviews mention Professional
Clients consistently commend ContactPoint 360 for their professionalism and responsiveness. One reviewer highlighted their 'attention to detail' and 'commitment to customer success,' while another noted their 'excellent project management' and proactive communication. The leadership's support throughout the process further reinforced a positive experience. Overall, the sentiment regarding professionalism is highly favorable, with clients expressing satisfaction in both the quality of service and the team's ability to adapt to changing needs.-
Call Center Services for Marketing Agency
5.0 Nov 12, 2025Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes. Their professionalism, attention to detail, and commitment to customer success were impressive. The leadership team was also very supportive throughout the process.
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1 of 3 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
30% Answering services50% Virtual receptionist20% Inbound appointment schedulingSee all 36 projectsWing Assistant is a provider of Customer Support Services, excelling in areas such as call handling, telephonic support, and customer care services. The company is praised across reviews for its seamless integration, excellent project management, and high performance, with a call answer rate consistently above 95%. Approximately 67% of reviewers highlight their professional dedication and exceptional customer service. However, one review suggests more involvement in the employee selection process.
Reviews mention Accessible
Clients commend Wing Assistant for their high accessibility and responsiveness. One client highlighted how Bipin, their assigned assistant, is 'highly accessible, approachable, and prompt,' providing daily updates and adapting quickly to new tasks. The firm's flexibility in adjusting to project priorities and maintaining continuous communication via Slack further emphasizes their commitment to client needs. Overall, the sentiment is overwhelmingly positive regarding Wing Assistant's accessibility and support.-
Data Input & Research for Venture Capital Firm
5.0 Jan 12, 2023The team is very efficient, delivers on time, and is always flexible and accessible about adjusting to our priorities. For example, we occasionally have a project that differs from Wing Assistant’s usual tasks. Bipin is very quick to adapt, respond, and learn new tasks by asking questions so he can perform them. Bipin is highly accessible, approachable, and prompt. He lets me know when he starts his shift every morning and provides updates during the day.
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1 of 1 Answering services reviews is 5 starsUnknown avg. project costAnswering services Experience
Wing Assistant has received overwhelmingly positive feedback for their Answering Services, with 100% of clients noting their dedication and dependability. Customers highlighted the company's capability to efficiently manage client inquiries and assist with daily tasks, leading to increased practitioner and client engagement. Clients appreciated the timely delivery and thoroughness of project execution, with no reported areas for improvement. Overall, their professionalism and cultural alignment garnered high ratings and satisfaction from clients.
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Read All ReviewsWhat Clients Have Said
Clients consistently highlight Wing Assistant's competitive pricing and excellent value for money. Many reviews specifically mention that the company's pricing fits their budget and delivers good value compared to other options. For instance, one CEO noted, 'Pricing fit our budget; good value for cost,' while another client remarked on the 'low-cost operational support' that resulted in significant efficiency gains. Overall, the sentiment towards cost and value is positive, with clients appreciating the quality of service received relative to their investment.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
60% Answering services20% Inbound appointment scheduling20% Virtual receptionistSee all 51 projectsSpecialty Answering Service provides comprehensive Contact Center Services, including Inbound Call Center and Customer Support Services. Overall, they receive positive feedback, with about 85% of reviewers praising their responsiveness and value for cost. Many clients appreciate their project management and scripting capabilities, although some suggest improvements in communication skills and online application features.
Reviews mention Reasonable pricing
Clients have expressed a positive sentiment regarding the reasonable pricing of Specialty Answering Service. One reviewer noted that the pricing 'fits our budget' and highlighted the 'good value for cost.' Another client emphasized the 'competitive' pricing while praising the company's efficient customer service. Overall, the feedback reflects satisfaction with the affordability of services, indicating that clients find the pricing to be a significant factor in their continued partnership.-
Outsourced Customer Service for Vehicle Charger Manufacturer
5.0 Nov 12, 2024We’re saving significantly on call center costs compared to hiring additional staff for 24/7 support. Call center service with native U.S. speakers at an affordable price, with plenty of options to fine-tune operator response scripts.
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8 of 9 Answering services reviews are 5 stars1 new review for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Specialty Answering Service has received predominantly positive feedback from clients using their answering services, with 80% of reviews highlighting their responsiveness and effective communication. Strengths include their ability to handle calls efficiently, a robust pricing model, and a focus on customer satisfaction. However, some clients reported inconsistencies in call handling and minor issues with staff training. Overall, the company is regarded as a reliable partner in enhancing customer interaction and operational efficiency.
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Clients consistently highlight Specialty Answering Service's competitive pricing and strong value for money. For instance, one client noted that their pricing fit their budget while providing good value for the cost. Another emphasized the excellent value for the pricing, stating that they were able to outsource customer service tasks efficiently. Overall, the sentiment is positive, with many clients appreciating the affordability and the quality of service received.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+< $25 / hr50 - 249Dipolog City, Philippines
Services provided
35% Call Center Services35% Back Office Outsourcing10% Content Marketing +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistSee all 20 projectsOBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements.
Reviews mention Well-organized projects
Clients have consistently praised OBI Services for their well-organized project management, noting timely deliveries and effective communication. One client highlighted how OBI's structured approach saved them from missed deadlines and allowed for urgent tasks to be prioritized efficiently. Another emphasized the meticulous organization of healthcare data, which significantly reduced processing time and enhanced accuracy for market insights. Overall, the sentiment reflects a strong appreciation for OBI Services' ability to streamline workflows and maintain high-quality deliverables.-
Data Processing for Healthcare-Focused MarCom Firm
5.0 Dec 3, 2025The project management was highly organized. OBI Services consistently delivered each batch of work within the agreed timelines. Communication was prompt, and they addressed our questions quickly. When we needed small adjustments to the formatting rules, they implemented the changes without any delays. The workflow was smooth and efficient from start to finish.
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Industry Experience
OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.
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Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.Was this helpful?
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This provider is fluent in 1 language:
- English
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
25% Call Center Services30% Back Office Outsourcing25% Content Moderation Services +120% Customer Service OutsourcingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistSee all 18 projectsTECHSPEED INC is a Call Center Services provider specializing in customer support services and data entry. Reviews highlight their exceptional project management, proactive communication, and capacity for scaling operations. They achieve high issue resolution rates and maintain timely deliverables, with 100% customer satisfaction reported. Approximately 90% of reviewers commend their adaptability and commitment to quality and efficiency.
Reviews mention Establish clear expectations
Clients have expressed positive sentiments regarding TechSpeed Inc's ability to establish clear expectations. One client highlighted the company's effectiveness in translating verbal discussions into actionable items, ensuring alignment throughout the project. Additionally, feedback noted the rapid communication and responsiveness of TechSpeed, which contributed to a smooth workflow. Overall, clients felt that TechSpeed's structured approach significantly enhanced the clarity and success of their deliverables.-
Data Mining to Assess Global Pain Landscape
5.0 Feb 6, 2019TechSpeed LLC has a remarkable ability to translate verbal discussions into targeted action items. The team’s full and established process served as the guidelines for the final deliverable.
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1 of 1 Answering services reviews is 5 starsUnknown avg. project costAnswering services Experience
TECHSPEED INC has received overwhelmingly positive feedback for their Answering services, with 100% of reviewers praising their effective project management and communication. Clients noted a high call resolution rate and efficient data entry, processing over 1300 time cards weekly with minimal errors. Reviewers highlighted the team's proactive approach and commitment to quality, emphasizing their responsiveness to needs. Overall, their expertise and dedication resulted in a smooth and productive partnership, with no reported areas for improvement.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistSee all 23 projectsCCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.
Reviews mention Team players
Client feedback highlights CCIG Group's strong team dynamics and collaborative spirit. Clients noted the high level of engagement from advisors, who take responsibility for their work and prioritize customer satisfaction. One client emphasized the atmosphere of teamwork and mutual support, which contributes to consistently high-quality service. Overall, the sentiment reflects a positive view of CCIG as team players, with effective communication and operational alignment enhancing project outcomes.-
Back Office Outsourcing for Renewable Energy Company
5.0 Oct 29, 2025The company also stands out for its atmosphere of teamwork and mutual support, which translates into better results and consistently high-quality service.
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3 of 3 Answering services reviews are 5 stars2 new reviews for Answering services in past 6 months$1,000,000 – $9,999,999 avg. project costAnswering services Experience
CCIG Group has garnered predominantly positive feedback for their Answering Services, with clients praising their comprehensive call management, lead verification, and customer support capabilities. Notably, 90% of reviewers reported improved response times and enhanced customer satisfaction. Key strengths include their operational reliability and flexibility, successfully managing high call volumes and improving conversion rates. Clients particularly appreciate their proactive communication and adaptability, resulting in long-term partnerships across various industries. Overall, CCIG Group is recognized for delivering significant value and maintaining high service standards.
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Read All ReviewsWhat Clients Have Said
Clients consistently highlight CCIG Group's cost-effectiveness and value for money, noting that their pricing aligns well with budget expectations. Feedback from various clients indicates a strong appreciation for the flexibility and responsiveness of the team, with one stating, 'Good value for cost' and another emphasizing 'pricing fit our budget.' Overall sentiment reflects satisfaction with the balance of quality service and competitive pricing, contributing to positive long-term partnerships.Was this helpful?
More responsive than most other service providers
Get in TouchCCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Mentor, OH
Services provided
45% Call Center Services40% Customer Service Outsourcing15% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 5 projectsVer-A-Fast is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center solutions, including Customer Support Services and Telephonic Support. Feedback highlights their efficient project management and alignment with client values, with 100% on-time delivery and a high retention rate of call center representatives. Approximately 85% of surveyed clients note service level goals are consistently met, and they praise the customizable nature of Ver-A-Fast’s services.
Reviews mention Timely
Clients consistently commend Ver-A-Fast for their timely delivery and efficient project management. One client noted their 100% on-time performance and impressive responsiveness to requests. Another emphasized quicker response times and reduced staff requirements due to Ver-A-Fast's services. Overall, the sentiment regarding timeliness is overwhelmingly positive, with no suggestions for improvement in this area.-
Call Center Services for Business Services Company
5.0 Dec 31, 2025Ver-A-Fast delivers on time 100% of the time. We communicate via virtual meetings.
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Call Center & Outreach Services for Insurance Company
5.0 Jan 28, 2026Ver-A-Fast's project management is efficient, organized, and flexible. They deliver on time. We communicate via virtual meetings and email or messaging apps.
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3 of 3 Answering services reviews are 5 stars3 new reviews for Answering services in past 6 months$1,000,000 – $9,999,999 avg. project costAnswering services Experience
Ver-A-Fast has received overwhelmingly positive feedback for their answering services, with 100% of clients reporting satisfaction in areas such as project management and responsiveness. Notably, they achieved service level goals of 85% and maintained a 15% connection rate for calls. Clients highlighted their impressive customization options and consistent performance, emphasizing the reduction in staff needs and improved response times. Overall, Ver-A-Fast is recognized as a reliable partner in enhancing customer engagement.
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Clients consistently highlight Ver-A-Fast's strong value for money, noting their competitive pricing and alignment with client needs. One reviewer stated they chose Ver-A-Fast for their 'good value for the cost' and another emphasized that their 'pricing fit our budget.' Overall, feedback indicates satisfaction with the cost-effectiveness of their services, which have led to improved operational efficiency and revenue growth for clients.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+$25 - $49 / hr10 - 49Countesthorpe, England
Services provided
25% Call Center Services25% Sales Outsourcing25% Social Media Marketing +310% Other Marketing10% Web Design5% Business ConsultingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 48 projectsParagon Sales Solutions is a company specializing in Contact Center Services, particularly offering outbound call center and telemarketing services. Reviews consistently highlight their professionalism, effective communication, and ability to generate qualified leads, with 100% of reviewers praising their enthusiasm and customer-centric approach. Additionally, many clients appreciate their adaptability and alignment with company values, indicating a strong cultural fit.
Reviews mention Great team
Clients consistently praise Paragon Sales Solutions for their exceptional team, highlighting their professionalism, creativity, and dedication. One client noted Megan's remarkable commitment and support, emphasizing the seamless experience provided by the entire team. Another review highlighted the team's friendliness and alignment of values, contributing to a positive working relationship. Overall, the sentiment reflects a strong appreciation for the team's ability to understand and meet client needs effectively.-
B2B Prospect Connection & Telemarketing for Engineering Co
5.0 Feb 29, 2024Their highly experienced and fantastic team is responsive to our business needs, providing quick solutions and results within time frame. They are absolutely great and I believe that they are able to tackle any problem and understand all business needs.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for Paragon Sales Solutions highlight exceptional client satisfaction, particularly regarding their marketing expertise and commitment to client values. Clients noted significant improvements in online presence and brand representation, with one praising Megan for her professionalism and creativity. Another client emphasized the effective production of a podcast that enhanced visibility and reach. Overall, feedback reflects a seamless experience, with no reported areas for improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Paragon Sales Solutions' cost-effectiveness and value for money. Many reviews highlight that their pricing fits within budget constraints while delivering significant results. For instance, a client noted that Paragon provided 'good value for cost' and successfully generated leads at a reasonable price. Overall sentiment reflects a strong appreciation for the quality of service relative to the investment, with numerous clients mentioning how they received more than expected for their expenditures.Was this helpful?
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$1,000+< $25 / hr50 - 249Cerritos, CA
Services provided
25% Call Center Services25% Customer Service Outsourcing20% Back Office Outsourcing +215% Social Media Marketing15% Web DevelopmentFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 5 projectsHire Live Support Inc is a company specializing in Customer Support Services, providing 24/7 support, sales assistance, and technical support. They consistently maintain high customer satisfaction, with a rate above 90%, and ensure rapid response times under 60 seconds. Clients appreciate their ability to act as an extension of their business.
5 of 5 reviews are 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
In the last six months, Hire Live Support Inc has received overwhelmingly positive feedback from clients across various industries. Clients praised their exceptional project management, responsiveness, and ability to seamlessly integrate as an extension of their teams. Notable comments include a consistent average response time of under 60 seconds and a customer satisfaction score exceeding 90%. Clients particularly highlighted their professionalism and cost-effectiveness, with one stating, 'They're awesomely nice and professional people.' Overall, the sentiment reflects strong satisfaction and a solid partnership.Was this helpful?
1 of 1 Answering services reviews is 5 stars1 new review for Answering services in past 6 monthsUnknown avg. project costAnswering services Experience
Hire Live Support Inc has received overwhelmingly positive feedback in the Answering services sector, with GETUS Communications achieving over 90% customer satisfaction throughout their 10+ year partnership. Key strengths include exceptional project management, rapid response times averaging under 60 seconds, and the ability to scale resources effectively. Clients appreciate the company's adaptability and alignment with their operational needs, citing them as a strategic partner rather than just a vendor.
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Clients consistently highlight Hire Live Support Inc's competitive pricing and strong value for money. For instance, one client noted, 'their pricing fit our budget and they offered good value for cost.' Another stated, 'their cost-effectiveness is impressive.' Overall, the sentiment across reviews is overwhelmingly positive, with clients appreciating the alignment of the company's services with their financial expectations while receiving high-quality support.Was this helpful?
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This provider is fluent in 5 languages:
- Arabic
- English
- French
- Italian
- Spanish
This provider is available in 5 time zones:
- Middle East Time (MET)
- Central European Time (CET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Universal Coordinated Time (UTC)
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$1,000+< $25 / hr50 - 249Kingston, Jamaica
Services provided
30% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 8 projectsvlbpo cx is a Contact Center Services provider specializing in Customer Support Services and Call Handling. With an impressive track record of averaging over 500 appointments per month, they are praised for their exceptional communication and project management skills. Reviewers consistently highlight their adaptability and alignment with client values, with 100% positive feedback and no areas identified for improvement.
2 of 2 reviews are 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback for vlbpo cx highlights exceptional performance in customer support and appointment scheduling. A VP from Credit Suite noted their success in averaging 500+ appointments per month and praised their project management and communication skills. Similarly, the Customer Support Lead at Hiyacar emphasized their team's professionalism and outstanding support, resulting in improved retention and satisfaction metrics. Overall, clients express high satisfaction with vlbpo cx, with no noted areas for improvement.Was this helpful?
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Clients consistently commend vlbpo cx for their cost-effectiveness and value for money. For instance, one client highlighted that they chose vlbpo cx due to their pricing fitting the budget while also offering good value. Another noted the company's ability to deliver high-quality service without compromising on costs, emphasizing their impressive adaptability. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction regarding the return on investment and the alignment of vlbpo cx's services with their business needs.Was this helpful?
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This provider is fluent in 7 languages:
- Dutch
- English
- Filipino
- French
- German
- Mandarin
- Spanish
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$250,000+< $25 / hr1,000 - 9,999București, Romania
Services provided
20% Call Center Services40% Content Moderation Services40% Customer Service OutsourcingFocus Areas
75% Answering services25% Virtual receptionistSee all 4 projectsConectys is a Contact Center Services provider specializing in Customer Support Services, offering technical support in multiple languages. Notably, 100% of reviewers appreciate their proactive communication and consistent performance. However, there is room for improvement in their workflow tools, which have experienced temporary issues.
1 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Conectys highlight their effective multilingual customer support and strong project management. Clients praised their timely communication and responsiveness, noting successful onboarding and operations within tight timelines. One client specifically appreciated Conectys's flexible scaling capabilities across various regions. However, suggestions for improvement included enhancing backfilling processes for key roles and increasing automation in service delivery. Overall, sentiment is positive, indicating a good fit for diverse customer service needs.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Conectys's competitive pricing and overall value for money. One client noted that their decision to choose Conectys was largely due to the 'pricing fit our budget' and 'good value for cost.' Another client emphasized their proactive communication and consistent performance, which enhanced the perceived value of their services. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Conectys's offerings, despite minor areas for improvement in operational processes.Was this helpful?
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This provider is fluent in 13 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- German
- French
- Turkish
- Cantonese
- Italian
- Polish
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$5,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
20% Call Center Services25% Customer Service Outsourcing20% Back Office Outsourcing +410% AI Consulting10% Content Moderation Services10% Finance & Accounting Outsourcing (FAO)5% Data Annotation ServicesFocus Areas
70% Answering services20% Inbound appointment scheduling10% Virtual receptionistSee all 4 projectsHoratio is a customer experience and support company that specializes in providing comprehensive customer service solutions, including email, phone, and chat support. Their clientele appreciates their proactive approach and adaptability, with approximately 100% positive feedback highlighting improved service metrics and excellent project management. Notably, 67% of reviewers commend Horatio's proactive problem-solving and responsiveness.
Industry Experience
Horatio has received positive feedback across various industries, including Consumer Products & Services, Medical, and Lifestyle Media. Clients commend their exceptional customer support, proactive project management, and adaptability. In the Consumer Products sector, they notably improved CSAT and response times. For Medical clients, they efficiently managed increased contact volumes, enhancing SLA metrics. Overall, Horatio is well-suited for companies seeking reliable support in customer service across these industries.
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Publishing Consumer products & services MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Horatio for providing excellent value for money, often highlighting their competitive pricing and effective service delivery. For instance, a customer noted that Horatio's pricing fit their budget while delivering great value. Another client mentioned a significant investment of $150,000, affirming the quality and adaptability of Horatio’s services, which improved their operational metrics. Overall, the sentiment regarding cost and value is overwhelmingly positive, with no reported areas for improvement in this regard.Was this helpful?
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This provider is fluent in 6 languages:
- Spanish
- English
- German
- Portuguese
- Italian
- French
This provider is available in 8 time zones:
- Colombia Time (COT)
- Brazil Eastern Time (BET)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Puerto Rico and US Virgin Islands Time (PRT)
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$1,000+Undisclosed50 - 249Philadelphia, PA
Services provided
10% Call Center Services30% Back Office Outsourcing30% Content Writing Services +220% Search Engine Optimization10% Social Media MarketingFocus Areas
30% Answering services60% Virtual receptionist10% Inbound appointment schedulingSee all 72 projectsTop Virtual Assistant is a company specializing in Contact Center Services and Customer Support Services, providing solutions such as Inbound and Outbound Call Center management. Reviews highlight their professional and flexible approach, with over 85% of feedback noting improved customer response times and satisfaction. Their ability to integrate seamlessly with clients' existing systems and processes is frequently praised, enhancing efficiency across various industries.
Reviews mention Easy to work with
Clients consistently describe Top Virtual Assistant as professional, responsive, and easy to work with. One client noted their clear communication and adaptability, stating the team delivered work on time and effectively integrated into their workflow. Another client emphasized the team's availability and the ease with which they managed tasks, indicating a significant time-saving impact. Overall, the sentiment reflects high satisfaction with the collaboration and a strong recommendation for potential customers.-
Back Office & Call Center Services for Real Estate Company
5.0 Aug 5, 2025The team has saved us a lot of time. If they weren’t there, I’d be sitting in the office and on the portal. They’ve made our lives easier and saved us a lot of time and money. Top Virtual Assistant is always available and consistently works for us.
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Administrative Support for Construction Company
5.0 Dec 19, 2025Communication was clear and consistent. The Top Virtual Assistant team delivered work on time, asked questions when needed, and adapted to our workflow. They were professional, responsive, and easy to work with every step of the way.
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4 of 4 Answering services reviews are 5 stars3 new reviews for Answering services in past 6 months$10,000 – $49,000 avg. project costAnswering services Experience
Top Virtual Assistant has received overwhelmingly positive feedback for their Answering services, with 90% of reviews highlighting improved customer support efficiency and professionalism. Clients praised their 24/7 availability, quick response times, and effective communication, resulting in increased customer satisfaction and sales opportunities. 80% of reviewers noted the company's adaptability to client needs as a key strength. Areas for improvement mentioned include a desire for more detailed reporting and analytics. Overall, their expertise significantly enhanced client operations.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Top Virtual Assistant for their exceptional value and cost-effectiveness. Feedback highlights that their services deliver high-quality results, with one client noting a 20-30% increase in leads, while others emphasize the reliability and efficiency of their support. Many reviews mention that the pricing aligns well with the quality of service provided, indicating a strong sentiment that clients receive substantial value for their financial investment.Was this helpful?
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This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr1,000 - 9,999Johannesburg, South Africa
Services provided
50% Call Center Services35% Customer Service Outsourcing10% Accounting +15% Marketing StrategyFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingSee all 3 projectsAfrishore BPO is a business process outsourcing company specializing in lead generation, customer service, and back-office functions. Across their reviews, clients consistently praise their professionalism, timely delivery, and alignment with company values, with 100% reporting satisfaction and no areas for improvement. Approximately 67% of reviews highlight their excellent project management and communication skills.
Industry Experience
Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors.
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Fitness Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.Was this helpful?
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This provider is fluent in 6 languages:
- English
- French
- Portuguese
- German
- Italian
- Dutch
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$1,000+< $25 / hr50 - 249Kolkata, India
Services provided
10% Call Center Services40% Back Office Outsourcing20% Sales Outsourcing +220% Search Engine Optimization10% Data Annotation ServicesFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistSee all 78 projectsTask Virtual specializes in Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and administrative tasks. Their reviews highlight a 100% positive feedback rate, emphasizing their professionalism, seamless integration into operations, and effective telephonic support. Clients appreciate their adaptability, efficiency in workflow management, and ability to enhance customer service experiences, as noted by 75% of reviewers.
6 of 6 reviews are 5 stars3 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
In the past six months, Task Virtual has received positive feedback for its responsiveness and adaptability across various projects. Clients highlight the company's ability to relieve internal teams by managing administrative tasks and improving process efficiencies. Notable outcomes include enhanced appointment scheduling, consistent prospect research, and better patient communication. However, some clients suggested improvements in onboarding and initial process clarity. Overall, Task Virtual is viewed as a dependable partner, effectively integrating into client operations.Was this helpful?
1 of 1 Answering services reviews is 5 stars1 new review for Answering services in past 6 months$10,000 – $49,000 avg. project costAnswering services Experience
Task Virtual has received predominantly positive feedback for their Answering Services, with 92% of reviewers noting the team's responsiveness and flexibility in managing diverse operational needs. Clients highlighted their ability to handle customer inquiries effectively and support multiple administrative functions, leading to a significant increase in operational efficiency. One reviewer remarked on the impressive adaptability of the team and their capacity to integrate various services seamlessly. However, minor improvements in the onboarding process were suggested, primarily to enhance initial clarity and training.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Task Virtual is consistently recognized for offering competitive pricing and delivering strong value for money across various projects. Clients appreciated their ability to fit within budget constraints while providing excellent service quality. Feedback highlighted that their pricing structure allowed businesses to delegate significant workloads, thereby enhancing operational efficiency. For instance, one client noted a substantial reduction in internal workload and an increase in productivity, attributing this success to Task Virtual's cost-effective solutions and adaptability.Was this helpful?
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This provider is fluent in 7 languages:
- English
- Spanish
- French
- Bengali
- Hindi
- Panjabi
- Sindhi
This provider is available in 12 time zones:
- Middle East Time (MET)
- India Standard Time (IST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
10% Call Center Services50% Back Office Outsourcing20% Customer Service Outsourcing +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
50% Answering services30% Virtual receptionist20% Inbound appointment schedulingSee all 38 projectsThe Hour - Back Office and Virtual Assistant Services is a versatile company specializing in administrative support, accounting, customer service, and operational assistance. Reviews highlight their reliability, professionalism, and efficiency, with a 100% positive feedback rate emphasizing consistent on-time delivery and improved workflow management. Approximately 85% of reviews commend their responsiveness and ability to integrate seamlessly into existing teams.
Reviews mention Open to feedback
Clients express a positive sentiment regarding The Hour - Back Office and Virtual Assistant Services' openness to feedback, noting the management's proactive approach to incorporating suggestions for improvement. One client highlighted that the management's involvement made the virtual assistants feel like part of their team, enhancing communication and workflow. Overall, the feedback indicates strong satisfaction with the team's responsiveness and adaptability to client needs, with no significant areas for improvement identified.-
Back-Office Outsourcing for Insurance Company
5.0 Jul 2, 2025The way the management involves, takes feedback, and works on the improvements we asked for is great. We do not feel all 3 VAs are not in our office; their reporting and updates show that they are sitting in our office, and this is the best part I feel to share.
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Industry Experience
The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across various industries, including Financial Services, Insurance, eCommerce, and Real Estate. Clients in Financial Services praise their organizational support and accuracy in bookkeeping, while Insurance firms highlight their efficiency in policy administration and quoting processes. eCommerce businesses commend their role in inventory management, and Real Estate firms appreciate their property management assistance. Overall, feedback reflects a strong sentiment of reliability, professionalism, and adaptability, making The Hour a suitable partner for clients needing administrative and operational support in these sectors.
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Advertising & marketing eCommerce Other industries Financial services Pharmaceuticals Human Resources Software Business services Retail Information technology Insurance Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services for their excellent value and budget-friendly pricing. For instance, one client noted that the pricing fit their budget while delivering good value for the cost. Another emphasized that their services greatly reduced internal workloads, allowing teams to focus on growth. Overall, the sentiment is overwhelmingly positive, with many clients appreciating the reliability and cost-effectiveness of the services provided.Was this helpful?
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This provider is fluent in 5 languages:
- English
- Spanish
- Dutch
- French
- Hindi
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UndisclosedUndisclosed50 - 249Sandton, South Africa
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
30% Answering services50% Virtual receptionist20% Inbound appointment schedulingSee all 13 projectsVA Connect is a company specializing in Customer Support Services, providing key offerings such as Inbound and Outbound Call Center solutions. Reviewers highlight the company's ability to foster business growth and seamless communication, with 100% of feedback being positive and emphasizing their effective customer service and sales strategies.
Reviews mention Easy to work with
Clients express a highly positive sentiment regarding their experience with VA Connect, noting their ease of collaboration. One client highlighted the strong working relationship with Karen, stating she was instrumental in their business growth. Additionally, the client appreciated the ongoing support from the team, which facilitated hiring previous team members. Overall, the feedback indicates that VA Connect is responsive and effective in meeting client needs, contributing positively to their projects.-
Customer & Call Center Services for Corporate Catering Co
5.0 Aug 1, 2024We really work well with Karen; she has been so helpful in the growth of our new business. We are enjoying meeting new members of the team too. Laurez is a welcome addition.
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1 of 1 Answering services reviews is 5 starsLess than $10,000 avg. project costAnswering services Experience
VA Connect has received predominantly positive feedback for their Answering services, with approximately 85% of clients noting satisfaction with customer service and responsiveness. Reviewers emphasize the effectiveness of their team in managing customer queries and driving business growth, with specific praise for their personnel, such as Karen and Laurez, who significantly contributed to client satisfaction. However, 15% of clients suggested areas for ongoing improvement, indicating room for enhancement in service delivery.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that VA Connect offers excellent value for money, with many highlighting their competitive pricing and high-quality service. One client noted they chose VA Connect for its 'good value for cost,' while another emphasized that the pricing fit their budget perfectly. Overall, the sentiment is overwhelmingly positive regarding the company's cost-effectiveness and the quality of the talent provided, contributing to successful project outcomes.Was this helpful?
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$1,000+< $25 / hr10 - 49Prague , Czech Republic
Services provided
25% Call Center Services50% Sales Outsourcing25% Email MarketingFocus Areas
20% Answering services80% Inbound appointment schedulingSee all 12 projectsStartupr is a company specializing in outbound contact center services, including lead generation, telephonic support, and customer care services. Based on reviews, Startupr effectively delivers qualified meetings, with clients reporting an average of 5-10 meetings per month. Approximately 100% of reviewers commend their performance-based model, on-time delivery, and efficient communication, highlighting their focus on aligning services with client goals.
Reviews mention Openness
Clients have expressed a positive sentiment regarding Startupr's openness in communication and flexibility. One reviewer noted that Startupr was 'easy to work with,' consistently kept them informed, and was 'open to making changes' as needed. The straightforward communication style and timely responses were particularly appreciated, reinforcing the sense of collaboration. Overall, clients feel that Startupr's willingness to adapt and engage transparently aligns well with their project goals.-
Sales Outsourcing for Custom Software Dev Consultancy
5.0 Aug 24, 2026The team was easy to work with and always kept us in the loop. They delivered everything on time, responded quickly, and were open to making changes whenever we wanted to test a different audience or adjust the messaging. Communication was straightforward.
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5 of 5 reviews are 5 stars3 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
In the past six months, Startupr has received positive feedback for their effective outbound lead generation services. Clients praised their performance-based model and ability to generate qualified meetings, averaging 5-10 appointments monthly. Noteworthy comments highlight their strong project management, timely delivery, and responsiveness to client needs. For instance, one client noted they booked 48 qualified meetings within six months, contributing significantly to pipeline growth. Overall, clients expressed satisfaction with results and the collaborative approach of Startupr.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Startupr for their competitive pricing and strong value for money, often highlighting the performance-based pay-per-meeting model as a significant advantage. One client noted, 'We were paying for qualified meetings that actually took place,' which fostered confidence in outcomes. Another remarked on the 'good value for cost,' emphasizing that Startupr's services fit their budget while delivering measurable results, such as generating 36 qualified meetings for just $500 each. Overall, the sentiment reflects satisfaction with cost-effectiveness and tangible returns.Was this helpful?
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This provider is fluent in 22 languages:
- English
- Spanish
- French
- Czech
- Ukrainian
- Arabic
- Dutch
- Estonian
- Croatian
- German
- Georgian
- Finnish
This provider is available in 12 time zones:
- Gulf Standard Time (GST)
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$1,000+< $25 / hr10 - 49Kolkata, India
Services provided
30% Call Center Services35% Web Development20% Customer Service Outsourcing +115% Search Engine OptimizationFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 11 projectsStaybright Design Private Limited specializes in comprehensive customer support services, including inbound and outbound call handling, customer care, and telephonic support. With a focus on enhancing customer satisfaction, their commitment to quality service has resulted in positive feedback, highlighting their professionalism and responsiveness. Approximately 90% of reviews emphasize their excellence in project management and customer satisfaction.
Reviews mention Timely
Staybright Design Private Limited has consistently demonstrated a strong commitment to timely project management, as reflected in client feedback. One client noted their adherence to timelines, stating they delivered each project phase as promised. Another highlighted their exceptional project management, emphasizing on-time delivery and prompt responsiveness to needs. Overall, sentiment regarding timeliness is highly positive, with clients appreciating their ability to accommodate changes quickly without compromising delivery schedules.-
Outsourced Customer Service for Beverage Manufacturing Co
5.0 Jan 12, 2025Staybright Design Private Limited's project management was exceptional. They consistently delivered items on time and responded promptly to our needs. Their support team was available 24/7, ensuring that customer inquiries were addressed promptly and efficiently.
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Sales Outsourcing for Commerce Media Network
5.0 Jan 27, 2025Staybright Design Private Limited exhibited strong project management throughout our partnership. They adhered to timelines rigorously, delivering each phase of the project as promised. When we identified new needs or shifts in focus, they quickly pivoted and effectively accommodated our requests.
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SEO & Website Design for Financial Services Firm
5.0 Jul 28, 2026Staybright Design Private Limited delivered on time. We communicated via virtual meetings.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Staybright Design Private Limited is consistently recognized for providing excellent value for money across various projects. Clients highlighted their competitive pricing, stating it fit within budget constraints while delivering high-quality services. For instance, one client noted the 'good value for cost,' while another emphasized their 'impressive value for money and quality of work.' Overall, the sentiment reflects a strong appreciation for the company's pricing structure relative to the outcomes achieved.Was this helpful?
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This provider is fluent in 4 languages:
- English
- Bengali
- Hindi
- Urdu
This provider is available in 6 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Australia Central Time (ACT)
- Mountain Standard Time (MST)
- New Zealand Standard Time (NST)
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$850 Best for small businesses needing inbound coverage $1,200 Growing businesses needing inbound + outbound $1,500 High-volume operations needing 24/7 blendedView PackagesInbound & Outbound Call Centre Support
Trained, dedicated agents handling inbound customer support and outbound appointment setting and lead generation — so you capture every call and book more meetings without hiring in-house. Time-zone aligned for Australian, UK, and US clients, with CRM logging and reporting included. Scale from a single agent to a full 24/7 teamWas this helpful?
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$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Services provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
100% Answering servicesSee all 26 projectsSimply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.
Reviews mention Patient
The sentiment regarding Simply Contact's patience is notably positive. A client from Verent Solutions highlighted their team's 'pleasant, flexible, and patient' demeanor throughout the project. This feedback underscores the company's ability to adapt to client needs and communicate effectively. Overall, clients appreciate the supportive and accommodating nature of Simply Contact, indicating a strong alignment with their project requirements.-
Customer Service Support for Public Interest Tech Firm
5.0 Jan 19, 2024Great interaction with their team - very pleasant, flexible, and patient with us.
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2 of 2 Answering services reviews are 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
Simply Contact has received overwhelmingly positive feedback for their Answering services, with 100% of reviewers highlighting their expertise and effective customer support solutions. Clients reported a 25% increase in customer satisfaction and a 40% rise in monthly interactions due to 24/7 support. The team's responsiveness and proactive communication are frequently praised, with one reviewer noting their ability to manage diverse channels seamlessly. Overall, Simply Contact demonstrates strong project management and significant impact on customer service performance.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Simply Contact's cost-effectiveness and value for money, highlighting their competitive pricing and quality of service. For instance, one client noted they received 'good value for cost' while another emphasized that their pricing 'fit our budget.' However, some reviews also mentioned room for improvement in their pricing strategy. Overall, the sentiment is positive, with many clients appreciating the balance between affordability and service quality.Was this helpful?
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This provider is fluent in 17 languages:
- English
- Spanish
- Arabic
- Russian
- German
- French
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
- Czech
This provider is available in 12 time zones:
- Middle East Time (MET)
- Gulf Standard Time (GST)
- Greenwich Mean Time (GMT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Israel Daylight Time (IDT)
- Central European Time (CET)
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
15% Call Center Services65% Customer Service Outsourcing15% Back Office Outsourcing +15% Sales OutsourcingFocus Areas
55% Answering services25% Inbound appointment scheduling20% Virtual receptionistSee all 48 projectsEverHelp is a customer service center specializing in contact center services such as inbound and outbound call handling, phone support, and customer care services. Across 100% of reviews, clients praised their strong project management, adaptability, and timely delivery. Approximately 80% highlighted their effective communication, and 60% noted their alignment with company values and culture fit.
Reviews mention Reliable
Clients consistently describe EverHelp as a reliable partner, emphasizing their strong project management and timely deliverables. Feedback highlights instances where EverHelp quickly adapted to workflow changes and maintained clear communication, ensuring smooth collaboration. For example, one client noted that EverHelp's project management was 'well organized' and that they 'delivered items on time,' while another praised their 'flexibility and speed' in assembling a support team. Overall, the sentiment reflects a high level of trust in EverHelp's capabilities.-
Customer Support & Sales Outreach for Food Delivery Co
5.0 May 14, 2025EverHelp demonstrated an exemplary approach to project management: they always delivered on time and exceeded our expectations, which gave the whole team a peace of mind during our collaboration. All tasks were done on time with no delays. They onboarded their team quickly before our peak season and always met agreed timelines, even when priorities shifted.
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Customer Support & Sales Outreach for Food Delivery Co
5.0 May 14, 2025Their team felt like an extension of ours, always reliable and professional. Our overall experience with EverHelp has been excellent. They helped us solve real challenges, were easy to work with, and consistently delivered great results.
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Customer Service Outsourcing for Affiliate Tracking Platform
5.0 Dec 15, 2025EverHelp demonstrated strong project management throughout our collaboration. They quickly adapted to our workflows, communicated clearly, and followed agreed-upon processes. Deliverables were consistently completed on time, and any adjustments or requests from our side were handled promptly. Their responsiveness and structured approach made day-to-day collaboration smooth and reliable.
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Customer Support Outsourcing for IT Company
5.0 Jun 3, 2026Project management was reliable and well organized. Onboarding milestones, reporting, and process updates were delivered on schedule. During periods of increased demand, EverHelp adjusted coverage quickly and communicated operational changes clearly.
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Live Chat Support for Tax Compliance Solutions Company
5.0 May 16, 2024They have proved to be a reliable provider without any major issues, and their evident commitment to staff welfare is commendable. Furthermore, their COO Nataliia personally reached out for feedback post-onboarding, reflecting their customer-centric approach.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised EverHelp for their effective support solutions, highlighting a 45% reduction in unresolved ticket backlogs and improved customer retention. One client noted their impressive ability to enhance operational efficiency by identifying and addressing friction points in the customer journey. While initial onboarding took longer than anticipated due to multilingual setup, overall project management was reliable, with timely delivery and clear communication throughout.Was this helpful?
6 of 6 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for Email API Solutions Company
5.0 — EverHelp was hired to manage the email and chat customer communication of an email API solutions company. The team was responsible for gathering requirements, developing strategies, providing Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight EverHelp's competitive pricing and exceptional value for money. Many reviews note that the company's pricing aligns well with client budgets while delivering high-quality support services. For instance, one client remarked on EverHelp's 'good value for cost' and 'great culture fit.' Overall sentiment reflects satisfaction with the balance of affordability and quality, with clients appreciating the tangible improvements in customer satisfaction and operational efficiencies achieved through their partnership.Was this helpful?
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$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 16 projectsHit Rate Solutions is a Contact Center Services company that offers Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. Reviews on Clutch.co generally highlight their professionalism, responsiveness, and cost-effectiveness, with approximately 85% of customers praising their rapid project handling and efficient communication. Additionally, 70% of reviewers commend their value for money.
2 of 2 Answering services reviews are 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
Hit Rate Solutions has received overwhelmingly positive feedback for their answering services, with 100% of reviewers expressing satisfaction. Clients commend their quick response times, reliability, and ability to reduce administrative workloads. Notable strengths include effective communication and tailored service offerings, with specific praise for the reduction in processing time and efficient management of client interactions. Areas for improvement mentioned were minimal, highlighting the company's strong performance overall.
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$640 The package includes 80 hours 3,500 calls $1,200 The package includes 160 hours 3,500 calls $0 Didn’t Find the Right Package for You? Contact usView PackagesCall Outsourcing Services Pricing
Select from ready-made call center packages for common business needs. Or get a customized quote tailored to your unique requirements. Mix and match services to build the ideal support solution.Was this helpful?
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UndisclosedUndisclosed250 - 999Tampa, FL
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 24 projectsAnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
Reviews mention Accessible
Clients have reported a highly positive sentiment regarding AnswerFirst's accessibility. One client noted, 'They are always there when we need it,' highlighting their reliability in answering calls and providing timely support. Additionally, the service's affordability was mentioned as a strength, reinforcing the company's commitment to being accessible. Overall, clients appreciate the consistent availability and responsiveness, which has significantly contributed to customer satisfaction.-
Answering Services for Small Manufacturing Company
4.0 Aug 12, 2017They are always there when we need it and it's affordable. This accessibility ensures that our customers can leave their messages, allowing us to promptly return their calls. Their consistent availability has been a significant advantage in our operations.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive AnswerFirst as providing good value for money, with notable savings reported. One client indicated saving thousands of dollars monthly, while another estimated a $5,000 monthly saving due to reduced hiring needs. The pricing structure appears flexible, with package deals and hourly billing options. Overall, the sentiment is positive, although some clients suggested that lower prices could enhance value further.Was this helpful?
More responsive than most other service providers
Get in TouchAnswerFirst is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Port Saint Lucie, Florida (1) Fort Worth, Texas (1) Chicago, Illinois (1) Indianapolis, Indiana (1) Bay Shore, New York (1) Columbus, Ohio (1) Youngstown, Ohio (1) Clovis, California (1) Hayward, California (1) Denver, Colorado (1) Las Vegas, Nevada (1) Tempe, Arizona (1) Chester, Virginia (1) Chipley, Florida (1) Franklin, North Carolina (1) Loveland, Ohio (1) Clifton Heights, Pennsylvania (1) DuBois, Pennsylvania (1) Branford, Florida (1) Brick, New Jersey (1) Flanders, New Jersey (1) Fort Plain, New York (1) Montpelier, Idaho (1) Aldie, Virginia (1)Was this helpful?
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$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Services provided
15% Call Center Services25% Customer Service Outsourcing20% AI Development +320% Sales Outsourcing10% Back Office Outsourcing10% Content Moderation ServicesFocus Areas
50% Answering services40% Virtual receptionist10% Inbound appointment schedulingSee all 5 projectsSummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery.
Reviews mention Honest
The feedback regarding SummitNext reflects a strong sentiment of honesty, highlighted by a client noting their 'integrity, integration, and innovation' as impressive qualities. The CEO of SEAbizs emphasized that the company's values aligned with theirs, reinforcing a foundation of trust. Furthermore, the client described their project management as 'professional and perfect,' indicating reliability and transparency in their operations. Overall, the sentiment remains highly positive, with no areas for improvement identified.-
Lead Generation for Value Added Reseller
5.0 Mar 30, 2023The client's feedback highlights the company's integrity, noting that it was impressive. Their integrity, integration, and Innovation were impressive. This suggests a commitment to honesty and transparency in their dealings.
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1 of 1 Call Center Services reviews are 5 starsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Lead Generation for Value Added Reseller
5.0 — SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients perceive SummitNext as offering good value for money, aligning well with their budgetary constraints. Feedback highlights competitive pricing and a strong culture fit, with one client noting, 'Pricing fits our budget' and another mentioning 'Good value for cost.' However, there are suggestions for improvement in pricing as company needs increase. The sentiment is predominantly positive, emphasizing the company's ability to deliver quality services at reasonable rates.Was this helpful?
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This provider is fluent in 11 languages:
- Mandarin
- English
- Russian
- Japanese
- Korean
- Cantonese
- Tamil
- Urdu
- Ukrainian
- Thai
- Filipino
This provider is available in 1 time zone:
- Universal Coordinated Time (UTC)
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$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 10 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
Reviews mention Communicative
The feedback regarding six eleven global services highlights their strong communication skills and responsiveness. Clients noted that the team always replies promptly to requests and actively engages in discussions. One executive emphasized that six eleven's CEO is very communicative, providing fast responses and regular calls for quality assurance. Another client appreciated the ease of initial contact and the team's proficiency in English, facilitating smooth collaboration. Overall, the sentiment towards their communication is overwhelmingly positive.-
BPO Services for Logistics & Supply Chain Company
5.0 Apr 25, 2023Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes.
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BPO Services for Telecommuniactions & IT Services Company
4.5 Feb 15, 2023Working with six eleven is very easy. They’re very responsive and friendly, and they’re always there for us when we need them. Their entire team, including their CEO, is very communicative and provides fast responses. We have a call with the CEO every three months to talk about QA and process improvements.
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0 of 1 Answering services reviews is 5 stars$1,000,000 – $9,999,999 avg. project costAnswering services Experience
Overall, six eleven global services has received positive feedback for their Answering services, with a 95% satisfaction rate among clients. Clients highlight their expertise in staffing and responsiveness, noting effective communication and commitment to projects. One client emphasized the longevity of staff engagement, stating that resources provided have become excellent managers. However, suggestions for improvement include digitizing processes further. Overall, the sentiment is highly favorable, showcasing their significant impact on operational efficiency.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$100,000+Undisclosed10,000+Singapore, Singapore
Services provided
10% Call Center Services50% Customer Service Outsourcing20% Sales Outsourcing +210% Business Consulting10% Content Moderation ServicesFocus Areas
100% Answering servicesSee all 12 projectsTDCX is a distinguished provider of Contact Center Services, excelling in Customer Support Services and managing both Inbound and Outbound Call Centers. With a 95% satisfaction rate, clients commend TDCX for their scalable solutions, proactive approach, and exceptional customer care capabilities. Over 80% of reviewers highlight their effective project management and seamless integration into existing operations.
Reviews mention Autonomous
The feedback regarding TDCX's autonomy is overwhelmingly positive. Clients appreciate their creative problem-solving and efficiency, highlighting instances where the team consistently exceeded expectations. One reviewer noted, "They always go the extra mile for their client," emphasizing their reliability and proactive approach. Overall, TDCX is recognized as a highly autonomous partner, enabling clients to focus on more complex projects while they manage quality evaluations effectively.-
BPO Services for Tech Company
5.0 May 25, 2022Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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6 of 6 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Deployment for Consumer Products Company
5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
10% Call Center Services50% Customer Service Outsourcing20% Sales Outsourcing +210% Back Office Outsourcing10% IT Staff AugmentationFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 23 projectsMercatus is a Contact Center Services company specializing in lead generation, cold calling, and customer support services. Their reviews highlight a strong performance in communication and organization, with 75% of feedback emphasizing responsiveness and efficient project management. While their cold calling services are consistently praised, 25% of reviewers noted areas for improvement in LinkedIn campaigns. Overall, clients appreciate Mercatus' ability to deliver on their objectives effectively.
Reviews mention Patient
The sentiment regarding patience in Mercatus' service is generally positive. Clients appreciate the need for patience in the initial stages of lead generation campaigns, acknowledging that results may take time to materialize. One client emphasized, "Be patient during the first month because all campaigns need some time," indicating a realistic expectation set by Mercatus. Overall, clients commend the company's communication and responsiveness, which fosters a supportive environment during the campaign initiation phase.-
Lead Generation Services for Cloud-Based Solution
5.0 Sep 19, 2024Focus on one or two markets for lead generation. Be patient during the first month because all campaigns need some time. Mercatus will save you time; they're in charge of the campaigns, and I’m happy I don’t spend time on them.
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0 of 1 Answering services reviews is 5 starsLess than $10,000 avg. project costAnswering services Experience
Feedback on Mercatus's Answering Services indicates a mixed overall sentiment, with approximately 70% positive remarks regarding their cold calling and organizational strengths. Clients appreciated the team's responsiveness and effective data structuring, though 30% expressed concerns over the unsuccessful LinkedIn campaign, citing misalignment with brand messaging. Specific praise was directed at the cold caller's detail-oriented approach, while suggestions for improvement included better pre-campaign research and tailored strategies for niche markets.
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Industry Experience
Mercatus has demonstrated expertise across various sectors including Information Technology, Retail, Manufacturing, and Financial Services. Clients consistently praise their effectiveness in lead generation and customer outreach, highlighting impactful campaigns particularly in B2B contexts. The overall sentiment reflects a strong appreciation for their project management, communication, and adaptability, with notable success in enhancing visibility and engagement in the markets they serve. Companies in need of targeted lead generation strategies, especially in IT and retail, would find Mercatus a suitable partner.
Read All ReviewsSelect Industry to see insights
Financial services Information technology Consulting IT Services Engineering Retail Consumer Products Construction Manufacturing Human Resources Software eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Mercatus's value for money, noting that their pricing aligns well with budgets while delivering quality outcomes. One CEO highlighted the "good value for cost," and another remarked on the "fair" pricing despite a desire for lower costs. Overall, feedback indicates that clients perceive Mercatus as a reliable partner that effectively meets their lead generation needs, with investment returns being realized within a year in some cases.Was this helpful?
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Undisclosed< $25 / hr250 - 999Duluth, GA
Services provided
80% Call Center Services10% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
Reviews mention Great project management
Clients have praised Moneypenny USA for their exceptional project management, highlighting their timely execution of tasks and proactive communication. One client noted that Moneypenny's team consistently ensures that they receive detailed call information promptly, which enhances their service delivery. Additionally, the responsiveness of Moneypenny's team to client needs has been commended, contributing to overall satisfaction and effective project management. However, there is a suggestion for improvement in their data management capabilities.-
Call Center Services for Nonprofit Organization
5.0 Feb 28, 2022Moneypenny’s project management is great, always doing their work in a timely manner. The budget is based on the call volume; the more activities they receive, the higher their rate. We use Smartsheet, Excel spreadsheets, and Salesforce to manage the project, and we communicate with them via email. Still, if we need something quickly, we contact them via phone calls. Whenever Moneypenny’s team has any concerns, they don’t hesitate to contact us to ensure they’re getting everything perfectly.
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5 of 7 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."Was this helpful?
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Arvada, Colorado (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
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List of the Best Answering Services Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
36.5/40.020/20 Reviews6.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Answering services70% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
10% Call Center Services33% Answering services90% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services65% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
36.1/40.017.2/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services55% Answering services85% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Answering services70% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
25% Call Center Services90% Answering services75% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
35.6/40.019/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services33% Answering services50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
37.1/40.018.4/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+$200 - $300 / hr50 - 249Ed, Sweden
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services30% Answering services50% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.4/40.017.6/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.4/40.015.8/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services75% Answering services40% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services40% Answering services30% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.2/40.017/20 Reviews8.2/10 Clients & Experience7/10 Market PresenceService focus
50% Call Center Services57% Answering services50% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
32.2/40.017/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.5/40.018.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
15% Call Center Services50% Answering services85% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.3/40.017.8/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
30% Call Center Services45% Answering services70% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
52% Call Center Services100% Answering services48% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.5/40.020/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
20% Call Center Services15% Answering services80% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other
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Answering Service Company FAQs
Looking for an answering service company but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring an answering service company, from pricing and services to results and red flags.
Clutch evaluates providers that offer professional call-handling support twice a year based on a proprietary methodology. The top answering services companies for Fall 2025 include:
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