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Call Center Companies & Agencies

Call centers act as the bridge that connects businesses with their customers. Call center services allow companies to outsource some or all of their customer interactions. From completing outbound calls to call answering/forwarding, answering emails, or responding to text messages. Find a top-rated contact that aligns with your budget and has stellar client reviews. Looking for a contact center for another purpose? Search for top order processing companies, appointment setting services, and telemarketing service providers.

Demand for call center services has skyrocketed in recent years due to the acceleration of the e-commerce market and digital transformation. Call centers have paved the way for new opportunities to connect with customers, gain crucial market insights, and drive sales. Customers expect a lot from businesses nowadays, and the price for failing to provide top-notch service and support can cost more than your company’s reputation.

There are various types of call center services that work wonders for different needs and goals; there are answering services , sales outsourcing, and virtual reception just to name a few. Investing in first-class call center services can be the key competitive differentiator that businesses can leverage to strengthen customer relationships.

Call centers fall under the massive umbrella of business process outsourcing, and they are dedicated to handling incoming and outgoing calls on behalf of companies. They are specialists in the field of customer calls, dedicated to providing great customer services and experiences.

These companies are equipped with the knowledge and tools needed to efficiently manage support requests on phone lines and other digital channels. Businesses can expect to have access to services such as:


  1. Customer Support and Services: Solving customer issues and concerns over the phone or through channels such as emails, live chat, and social media. Customer service refers to the assistance offered before and after purchasing from the company. Meanwhile, customer support focuses on providing specific technical assistance with products or experiences. Both are equally crucial to maintaining positive relationships with customers.

  2. Inbound Call Services: Solutions aimed at handling, managing, and resolving incoming calls. Typically, calls are queued on a system and representatives are assigned to assist customers accordingly. Inbound call services include anything from order processing to technical support.

  3. Outbound Call Services: Solutions focused on making outbound phone calls or outreach to prospective customers. Agents trained for outbound calls specialize in lead generation, sales, and feedback gathering. Outbound call services use specialized dialing systems to efficiently track contacts and call records.

  4. Multichannel Support: Customer-facing communications and support services handled across various channels like email, SMS/MMS messaging, and social media. Multichannel support is a result of the consumer market’s evolution, expanding business reach and providing customers with accessible options.

  5. Back-Office Support:Encompasses services not directly involved with customer-facing initiatives. Most call center companies offer back-office support to help businesses organize customer data, ensure seamless function, and improve customer service.

5 Benefits of Call Center Services


  1. Helps scale business growth and maximize sales opportunities

  2. Improves customer satisfaction and loyalty

  3. Access to knowledgeable professionals and state-of-the-art tools

  4. Provides invaluable data-driven insights on customer behavior

  5. Invaluable competitive advantage to win over customers

What to Consider When Hiring a Call Center

Call center services encompass a vast array of disciplines and fields, so it can be difficult to narrow down and find the perfect service provider for your business. Knowing what factors to weigh and look out for can help you choose a partner that aligns with your objectives. Below are the main factors businesses should assess.

5 Factors to Consider

  • Ranges of Services Offered

  • Tools and Infrastructure

  • Cost

  • Legal Considerations

  • Location and Language

Ranges of Services Offered

Investing in call center services is an exciting milestone for any business, so it's crucial to find a provider that offers the specific services you need. Check what services they specialize in and inquire about how they tailor their services to meet unique requirements. Ensure they have a good track record in the expertise you need by carefully assessing their company profiles and client testimonials.

Tools and Infrastructure

Call center services need specialized software and systems to ensure optimal operational performance. Providers should be equipped with modern tools for managing interactions and seamlessly integrating services across different channels. They should have dedicated technologies such as customer relationship management (CRM), interactive voice response systems (IVR), and automatic call distributed systems. In addition to those, ensure they have strong cyber security measures in place especially since they are handling sensitive customer data.

Cost

Call center services play essential roles in helping businesses generate sales but it’s not a cheap investment. Setting up systems and equipment, training agents, and other miscellaneous costs. When searching for a reliable call center provider, ensure they're pricing model or structure works for your resources. They should be upfront and transparent with their fees. Be vigilant of any hidden costs and immediately ask if there are additional fees.

Legal Considerations

Certain industries and markets require strict compliance with regulations and laws; this is typically the case for companies in the finance and medical industries. Search for a call center provider that has experience in your industry and has a good record of complying with relevant regulations. Ensure their service level agreements (SLA) cover data privacy measures, confidentiality clauses, and liability conditions.

Location and Language

When hiring a call center service provider, geographic location should be heavily considered. Determine whether you need a nearshore or offshore partner for your business because whichever option has its pros and cons.

Search For a Partner With The Right Expertise

There are various types of call center services for different goals and functions. Understanding each expertise can help you shortlist potential service providers and narrow your search. Here are your choices depending on your company’s requirements and objectives:


  • Answering Services: The most common service offered by many call center providers and it focuses on handling incoming calls on behalf of the business. It typically involves answering basic inquiries and operating even outside regular business hours. Answering services is crucial to ensuring customers know that the business is always easily accessible, helping boost overall customer satisfaction.

  • Appointment Setting: Focuses on scheduling meetings and appointments with contacts on behalf of the company. Appointment setting services often align with sales functions and lead generation. This service requires great organizational skills, ensuring there are no scheduling conflicts and that appointments are rescheduled accordingly if necessary.

  • Inbound Appointment Setting:A form of appointment setting service that mainly oversees incoming calls specifically reaching out to schedule appointments with the business.

  • Lead Generation: A type of outbound call center service, lead generation involves identifying, reaching out, and nurturing potential leads for the business. It involves tactics such as prospect identification, lead qualification, data collection, and cold calling. This service helps expand the company’s sales pipeline and save costs by targeting highly qualified leads.

  • Order Processing:Handling the whole operation of taking, processing, and fulfilling customer orders through phone lines or other communication channels. Agents are specially trained with order entry, payment processing, cross-selling, and order tracking. It aims to ensure a seamless ordering experience to reduce the burden on in-house operations.

  • Sales Outsourcing: Call center services that primarily revolve around sales functions, managing sales pipelines and processes on behalf of the company. Sales outsourcing leverages solutions such as account management, lead qualification, direct sales, and sales strategy development.

  • Telemarketing: An outbound call center service that focuses on making calls to potential customers to promote a business’s products or services. There are also different subtypes of telemarketing services — B2C telemarketing, B2B telemarketing, and scripted and conversational telemarketing.

  • Third Party Verification (TPV): Focuses on verifying the authenticity and accuracy provided by customers to businesses during transactions. TPV is often part of regulatory compliance for certain sectors, especially in confirming the consent for big financial transactions.

  • Virtual Receptionist: A form of remote call center and administrative support that focuses on answering typical receptionist functions such as answering calls, managing appointments, and taking messages on behalf of the business. They are usually the first point of contact for customers, and it involves redirecting or transferring calls to trained professionals and departments.

5 Questions to Ask a Call Center


1. Can you describe your quality control and assurance processes?

Quality assurance is a key part of ensuring that customer interactions are aligned with business goals. The purpose of QA is to identify performance problems and improve quality standards. When discussing with a potential service provider, ask more about their quality control assurance and control approach; what key metrics they monitor, how they evaluate agent’s performance, and how they coach their staff.


2. How do you handle customer complaints and escalations?

Customer complaint resolution is a big part and challenge for call center operations. By asking how they handle escalations, you gain insights into how they tailor their solutions and processes for handling difficult situations. You can ask additional questions like an example of their step-by-step approach or tactics.


3. What tools do you use for your services?

Over the recent years, new specialized software and tools have changed the way call center services operate. From managing contact information and deadlines to tracking operational performance and reporting, there are a ton of software solutions available. Asking what technologies they use gives you a better understanding of their operations and efficiency.


4. How do you handle seasonal and unexpected demand surges?

Just like with sales, call volume demand has its highs and lows. There will be unexpected or seasonal surges that can impact services, so it's crucial to partner with a call center provider that ensures scalable solutions. Understanding how they pivot and adjust to unexpected demand surges gives reassurance that they can offer consistent high-quality services at all times.


5. Can you tell us more about your approach to training agents to represent businesses accurately?

Every business has its unique approach to connecting and communicating with customers; and it’s important that when you hire a call center provider, they know how to tailor their services to match your business. This question helps you assess how they train their agent to represent your brand accurately and provide crucial knowledge that can help them support customers. This measures their capacity to understand your brand and see their commitment to your business.


How Much Do Call Center Services Cost?

Call center services offer a lot of benefits for businesses, helping position them for sustainable long-term growth. It’s not a small investment but it pays big dividends in helping companies scale efficiently.

Most call center projects reviewed on Clutch sit below $10,000. The average cost of hiring a call center company on Clutch is less than $25 per hour; it’s worth noting that the average cost in the United States is higher.

Call center operations differ from one case to another. Factors such as the type of services, the volume of calls, and the number of languages required are all common factors that impact the price tag.

Shortlist Agencies by Industry Experience

Call services for different industries should be tailored to meet their specific needs and adjust to the unique market nuances. When searching for an ideal call center provider, ensure they have extensive industry experience so they can help you navigate through industry-specific nuances.

Call Center Services for Information Technology

Call center services in the information technology space focus on providing more technical support such as troubleshooting and issue resolution. Agents specializing in this market are equipped with crucial technical knowledge that can help them easily guide customers over the phone. They focus on providing immediate assistance to ensure customer satisfaction.

Call Center Services for Business Services

In the the financial services sector have processes and protocols designed to handle sensitive financial data. Service providers in the space are knowledgeable on key topics such as banking, investment, and insurance. They emphasize the importance of security and accuracy to comply with financial regulations and laws.

Call Center Services for Medical & Healthcare

Call center services in the medical and healthcare industry play a big role in patient care, focusing on handling sensitive patient information, answering healthcare-related inquiries, scheduling patient appointments, and ensuring patient satisfaction. Their empathy and care are important to improving patient experience.

Call Center Services for Consumer Products & Services

As for companies in the consumer products and services market, call center services revolve around handling customer inquiries, order processing, and managing return requests. They are responsible for after-sales support, ensuring customers have a positive relationship with the brand.

Evaluating Services

It’s natural for business owners to expect results for their investments. Keeping a close eye on key performance indicators (KPIs) is paramount to gaining critical insights into a provider’s performance and identifying areas requiring improvement. Here are some key figures you need to monitor:

  • First Call Resolution (FCR): Measures the performance of the call center for resolving customer concerns on the first call. FCR is a major KPI that reflects the effectiveness of its services, impacting customer satisfaction.

  • Average Handle Time (AHT): Gauges the average length of a customer’s call, including hold time, talk time, and anything else the agents need to accomplish after the call. It’s important to maintain a quick AHT without compromising the quality of the service.

  • Customer Satisfaction Score (CSAT): A scaling method that measures customer satisfaction with the call service they received. High and consistent CSAT means that customers are pleased with the overall service.

  • Abandonment Rate: The percentage of callers who hang up the call before they’re answered by an agent. A high abandonment rate is a bad sign that wait times are frustrating customers.

  • Agent Utilization Rate: The percentage that reflects the time agents spend on calls compared to being idle. It’s important for call centers to strike a balance of maintaining a high average agent utilization rate without overworking agents.

  • Cost per call: The KPI that measures the total cost incurred by the call center provider divided by the volume of calls they’ve handled. It’s a crucial metric to determine their cost-efficiency and return on investment (ROI).

Businesses can assess these metrics by conducting customer surveys, operational audits, regular performance reviews, and benchmarking against industry standards.

Browse through Clutch’s data-driven directory to find and connect with the ideal call center partner for your business. Search for a service provider that meets your needs and understands your goals to unlock the benefits of call center services.

Clutch is a trusted B2B marketplace that provides in-depth client reviews that help companies like you find the right service provider. Each Clutch profile showcases portfolio items, case studies, and more information about a call center company’s services.

Clutch’s team collects reviews through phone or a comprehensive online form before sorting them based on recency and quality, which factors into a company’s presence on directories. Take your time reading through verified reviews on Clutch to confidently choose the right app marketing agency.

Trusted by Thousands of Businesses Worldwide


Clutch empowers better business decisions as the leading marketplace of B2B service providers. Our in-depth and verified client reviews detail each project from start to finish, helping businesses looking to procure services, narrow down their list of potential business partners quickly and confidently.


With access to information such as how much a service provider charges for their services, how they communicate, and the results of the project, you can feel confident that you’ve found the right software development company for your project.


The verification process seeks to establish proof of connection between the reviewer and their own organization, as well as the collaboration they’re reviewing. By verifying the identity of the reviewer and confirming their connection to the project, Clutch is able to confirm that there is no conflict of interest and that the project took place. Buyers can easily identify verified reviews by the check mark in the bottom right corner of the review card. You can learn more about the review verification process here.


Call Center Expertise


Call centers on Clutch are highly skilled and vetted. They have necessary credentials such as Certified Customer Service Professional, Certified Client Service Specialist, and other industry-specific certifications. Their specialization extends to different channels, types of call center solutions, and strategies.


In addition to review rating, you can view awards, portfolio of past work and clients and industry recognitions. Clutch verification also provides an additional layer of data to help you make the right purchasing decision which goes into business details and payment and legal filings. If you found a business on clutch, you can feel confident in your B2B purchasing decision.

Ratings Updated: December 25, 2025
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  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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    Reviews mention Exceptional performance

    Clients consistently praised Hugo for their exceptional performance, highlighting substantial outcomes such as an 80% reduction in support ticket response times and effective community moderation for over 100K users. Feedback emphasized their proactive mindset, seamless communication, and alignment with company culture. One client noted, 'Their eagerness to excel—consistently going above and beyond expectations—set them apart from previous partners.' Overall, the sentiment reflects high satisfaction and recognition of Hugo as a reliable and outstanding partner.
    • Digital Strategy for Environmental Solutions Platform
      5.0 Aug 29, 2023

      Our partnership with Hugo Outsourcing Company has sparked a remarkable transformation in our operations. We now update solution pages four times faster, ensuring clients access the latest information promptly. Additionally, our customer responses occur in under two hours, showcasing our commitment to swift and top-notch service. These achievements exemplify our dedication to innovation and exceptional customer experiences, setting new industry benchmarks.

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    • Customer Service Outsourcing for Gaming Company
      5.0 Aug 22, 2023

      I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.

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    • Multilingual Customer Support for Beverage Company
      5.0 Aug 22, 2023

      I'm thrilled to share my experience working with Hugo that has truly transformed our customer support. Their expertise in accelerating response times and providing multilingual support has been nothing short of remarkable. They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.

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    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for E-Commerce Co

    5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

    This provider is fluent in 54 languages:

    • Mandarin
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    • Hindi
    • Russian
    • Portuguese
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    This provider is available in 38 time zones:

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    Helpware CX Logotype

    Helpware CX

    4.8 46 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine

    Services provided

    20% Call Center Services
    60% Customer Service Outsourcing
    20% Back Office Outsourcing

    Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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    Reviews mention Hard working

    Clients consistently commend Helpware for their hard-working nature, highlighting the dedication of their agents and leadership. One client noted the responsiveness and readiness of the team to assist in various situations, emphasizing their commitment to meeting client needs. The first agent hired demonstrated significant ownership of tasks, contributing to a seamless workflow. Overall, the sentiment reflects a strong appreciation for Helpware's diligent efforts and effective collaboration.
    • Customer Support for Custom Meal Service Provider
      5.0 Feb 4, 2022

      Their friendless and composure regardless of what situation we were dealing with was always very welcome. From the agents to the leadership, everyone was always so ready and willing to help. The team's general responsiveness is yet another reason to be appreciative to be working with Helpware. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met.

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    17 of 21 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Digital Government Partner

    5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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    Industry Experience

    Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.

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    Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

    More responsive than most other service providers

    Helpware CX is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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    Select VoiceCom Logotype

    Select VoiceCom

    4.8 9 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +3 services
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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    Reviews mention Well-organized projects

    Clients have consistently praised Select VoiceCom for their well-organized project management. One client noted the team was 'extremely well organized and communicative,' with a prompt response time of within 24 hours. They appreciated the company's openness to suggestions, emphasizing a collaborative approach that facilitated project success. Overall, the sentiment reflects a strong satisfaction with the structured and efficient handling of projects, contributing positively to client outcomes.
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      We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved.

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    2 of 4 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Third-Party Management Company

    4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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    Industry Experience

    Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.

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    Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

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  • Martal Group Logotype

    4.8 104 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    250 - 999
    Oakville, Canada

    Services provided

    10% Call Center Services
    75% Sales Outsourcing
    15% Email Marketing

    Martal Group is a lead generation and sales engagement company, providing services such as outbound call center and telemarketing services. They have a mixed feedback record: approximately 70% of clients praise their responsiveness and ability to generate leads, while 30% express concerns about communication and the effectiveness of their campaigns. Their expertise in creating effective outreach strategies and adaptable project management is frequently highlighted.

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    6 of 7 reviews are 5 stars
    1 new review for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 7 times in the past 6 months

    In the last six months, clients have praised Martal Group for their effective lead generation and appointment-setting services, often describing their team as an extension of their own. Notable feedback highlights their organized project management, proactive communication, and adaptability to client needs. However, some clients suggested improvements in visibility into campaign metrics and earlier testing of messaging variants. Overall, the sentiment is overwhelmingly positive, with many clients reporting increased brand awareness and qualified sales conversations.
    Read 7 Recent Reviews
    8 of 13 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    SMM, Email Mktg & Call Center Services for Automation Co

    5.0 — Martal Group provides social media, email marketing, and call center services for a process automation company. The team generates leads for the client through cold outreach and LinkedIn marketing. Read more
    Read 13 Reviews

    Industry Experience

    Martal Group has demonstrated strong expertise across various industries, including Information Technology, Consulting, Retail, and Manufacturing. Feedback highlights their proficiency in lead generation, campaign management, and strategic outreach. Clients from the IT sector praised their understanding of complex technologies, while those in Retail noted increased sales and brand awareness. Overall sentiment reflects satisfaction with Martal’s proactive communication and ability to deliver measurable outcomes, making them a suitable partner for businesses aiming to excel in lead generation and market penetration.

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    Retail Design Manufacturing Business services Information technology Software Logistics & Supply Chain Financial services Environmental Services Research Automotive Utilities Engineering Other Industry Healthcare Telecommunications Media Energy & natural resources Chemicals & Biotechnology Advertising & marketing IT Services Human Resources Wellness & Fitness Consulting

    Average Project Cost Breakdown

    $10,000 to $49,000 (58) Less than $10,000 (13) $50,000 to $199,999 (10) $200,000 to $999,999 (1)

    What Clients Have Said

    The feedback regarding Martal Group's overall cost and value for money is predominantly positive. Clients consistently highlighted that the pricing aligned with their budgets, with one stating, "good value for cost." Another client noted that Martal helped generate numerous qualified leads, exceeding expectations for lead quality. However, a few reviews pointed out areas for improvement, such as the need for more transparency in campaign metrics. Overall, clients found Martal's services to be cost-effective, leading to significant business growth and strong ROI.
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  • Abstrakt Marketing Group Logotype

    4.7 41 reviews
    Premier Verified
    $1,000+
    $100 - $149 / hr
    250 - 999
    St. Louis, MO

    Services provided

    75% Sales Outsourcing
    15% Content Marketing
    10% Web Design

    Abstrakt Marketing Group is a lead generation and outbound call center service provider, offering telemarketing services such as appointment setting and sales pipeline growth. Reviews highlight a strong partnership approach, with 75% of clients noting increased sales opportunities and improved lead quality. Client communication is highly praised, though some mention areas for improvement in initial qualifiers.

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    Reviews mention Open to feedback

    The feedback from clients reflects a strong sentiment of openness to feedback from Abstrakt Marketing Group. Clients noted their impressive ability to adapt based on input, with one stating, 'Their ability to transform their approach based on our feedback is impressive.' Another client emphasized the personalization of services and the encouragement to provide feedback. However, there were mentions of areas needing improvement, particularly in the marketing side's attention to detail after several years of collaboration.
    • Lead Generation Services for Commercial Mechanic Contractor
      5.0 May 26, 2023

      Their ability to transform their approach based on our feedback is impressive.

      Read Full Review
    • Blog Writing, Cold Call Services & Design for Roofing Co
      4.5 Aug 8, 2025

      The communication and action points when we give feedback are impressive. There’s a ton of opportunity for feedback, and they encourage us to use it. They really personalize everything to us.

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    11 of 14 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Gen, Email Mktg & Cold Calling for Commercial HVAC Co

    5.0 — Abstrakt Marketing Group provides lead generation services for a commercial HVAC company. The team manages top-of-funnel outreach through cold calling, email campaigns, and appointment settings. Read more
    Read 14 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (20) $50,000 to $199,999 (4) $200,000 to $999,999 (2)

    What Clients Have Said

    Clients generally perceive Abstrakt Marketing Group as offering good value for money, with many noting that their services have resulted in tangible ROI. For instance, one client highlighted a $1 million revenue increase from appointments set by Abstrakt, while another mentioned consistently receiving qualified leads for $4,000 a month. However, there are mixed reviews, with some clients expressing dissatisfaction with the quality of leads or the inability to meet expectations, emphasizing the need for clear communication and alignment on goals.
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    More responsive than most other service providers

    Abstrakt Marketing Group is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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    SupportYourApp Logotype

    SupportYourApp

    4.9 74 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Services provided

    25% Call Center Services
    55% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    5% Data Annotation Services

    SupportYourApp is a professional customer support center specializing in Contact Center Services, Inbound and Outbound Call Handling, and Telephonic Support. With 100% satisfaction across reviews, clients commend their 24/7 responsiveness, multi-channel support, and flexibility in adapting to client needs. Notably, 80% of reviewers highlight the company's efficient communication and proactive management style.

    See all 74 projects
    10 of 11 reviews are 5 stars
    2 new reviews for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 11 times in the past 6 months

    Recent reviews of SupportYourApp reflect a strong overall sentiment, highlighting their exceptional customer service and responsiveness. Clients commend the team for effective communication and seamless integration into existing operations. Specific feedback includes high customer satisfaction scores, quick issue resolution, and proactive support. Notably, one client praised their agent's dedication, leading to a personal visit. Areas for improvement mentioned were minimal, focusing mainly on enhanced metrics reporting and team expansion as needed.
    Read 11 Recent Reviews

    Industry Experience

    SupportYourApp has demonstrated expertise across various industries, including Fitness, Education, Gaming, Financial Services, and Retail. Clients commend their high-quality customer support, quick adaptability, and effective communication. Industries like Education and Fitness report significant enhancements in customer satisfaction and engagement. The overall sentiment is positive, emphasizing SupportYourApp's reliability and commitment to scaling operations effectively, making them a suitable partner for businesses seeking robust customer service solutions.

    Read All Reviews

    Select Industry to see insights

    Non-profit Information technology Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Advertising & marketing Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Education IT Services Financial services Manufacturing Fitness Software Wellness & Fitness

    Average Project Cost Breakdown

    $10,000 to $49,000 (18) $50,000 to $199,999 (11) Less than $10,000 (5) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    The feedback on SupportYourApp's pricing and value for money is overwhelmingly positive, with multiple clients highlighting that their pricing fits within budget constraints while delivering excellent service quality. For instance, one client noted that the 'good value for cost' was a key reason for their choice, while another emphasized the 'high quality support' provided at a lower price compared to competitors. Overall, clients express satisfaction with the cost-effectiveness and the quality of service received.
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    More responsive than most other service providers

    SupportYourApp is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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    HelpSquad Logotype

    HelpSquad

    5.0 11 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA

    Services provided

    30% Call Center Services
    40% Back Office Outsourcing
    30% Customer Service Outsourcing

    HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

    See all 11 projects

    Reviews mention Great team

    Clients consistently express high satisfaction with HelpSquad, highlighting their exceptional team collaboration and understanding of project requirements. One reviewer noted, "HelpSquad delivered exactly what we needed," and praised the entire team's expertise, stating, "Everyone seemed to know what they were doing." The overall sentiment reflects a strong appreciation for their ability to enhance operational efficiency, with an emphasis on timely and effective project management.
    • Virtual Agent Dev for Omnichannel Support Solutions Co
      5.0 Feb 22, 2024

      I want to congratulate the whole team because everyone seemed to know what they were doing. HelpSquad's ability to perfectly understand our needs was their strongest point. I didn't think there was anything they could improve on because I had such a good experience working with them.

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    2 of 2 reviews are 5 stars
    2 new reviews for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent client feedback for HelpSquad highlights exceptional communication and a strong alignment with client needs. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings within three months, praising the team's responsiveness and attention to detail. National University emphasized HelpSquad's robust product offering and the seamless integration of their services, citing high satisfaction without any required project management. Overall, sentiment is highly positive, emphasizing value for cost and effective service delivery.
    Read 2 Recent Reviews

    More responsive than most other service providers

    HelpSquad is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

    This provider is fluent in 3 languages:

    • English
    • Spanish
    • Filipino

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)
    View Profile Visit Website
    Business & Services Solutions Logotype

    Business & Services Solutions

    5.0 17 reviews
    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Tunis, Tunisia

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    10% Back Office Outsourcing +1 service
    10% Sales Outsourcing

    Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

    See all 17 projects

    Reviews mention Accommodating

    The sentiment regarding the accommodating nature of Business & Services Solutions is overwhelmingly positive. Clients appreciated their flexibility and responsiveness, noting instances where the team quickly adapted to new product features and updated scripts as needed. One client highlighted their proactive approach, describing how agents took initiative to assist customers beyond standard procedures, ensuring seamless integration into their operations. Overall, clients expressed satisfaction with the team's willingness to adjust and engage actively in their success.
    • Call Center Services for AI-Powered Platform
      5.0 Jun 17, 2025

      Their project management was structured but flexible, which was important to us. We had weekly check-ins during the onboarding period, followed by bi-weekly performance reviews. They were extremely responsive to feedback. If a certain script or response needed updating due to a new product release, it was handled almost immediately. What I appreciated most was their willingness to adapt. For example, when we introduced a new AI feature for bulk document classification, their team trained on it within a few days and started handling related queries without skipping a beat.

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    9 of 9 Call Center Services reviews are 5 stars
    9 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for AI-Powered Platform

    5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read more
    Read 9 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (11) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
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    View projects from:

    Canada (4) Australia (2) France (2) Spain (2) Germany (1) Poland (1) Singapore (1)

    This provider is fluent in 6 languages:

    • English
    • French
    • Italian
    • Arabic
    • Spanish
    • German

    This provider is available in 2 time zones:

    • Central European Time (CET)
    • Universal Coordinated Time (UTC)
    View Profile Visit Website
  • LevelUp Leads Logotype

    5.0 51 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    50 - 249
    Laguna Beach, CA

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    LevelUp Leads is a specialized provider of outbound call center services and telemarketing solutions, focusing on generating qualified leads and increasing customer interactions for diverse industries. Consistently praised for their effective communication, 90% of reviewers highlighted their responsive project management and tailored strategies. Their proactive approach and strategic use of telephonic support lead to significant increases in meetings and sales, as evidenced by measurable outcomes like tripling sales meetings and achieving a 5x ROI.

    See all 51 projects

    Reviews mention Reliable

    Clients consistently describe LevelUp Leads as a reliable partner, emphasizing their punctuality and responsiveness. One client noted, "They always delivered on time" and highlighted the seamless communication, stating, "It felt like they were a step ahead." Another client praised their ability to meet expectations, mentioning, "They have delivered on everything they promised." Overall, the sentiment reflects a strong trust in LevelUp Leads' reliability and effectiveness in managing projects efficiently.
    • Outbound Sales Services for Performance Marketing Company
      5.0 Feb 1, 2025

      They had a clear process in place, kept everything organized, and always delivered on time. From the start, they set clear expectations, provided regular updates, and were super responsive whenever we needed adjustments. Overall, they were reliable, proactive, and easy to work with. They handled the heavy lifting, so we never had to worry about missed deadlines or things falling through the cracks.

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    15 of 16 Call Center Services reviews are 5 stars
    3 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Outbound Calling & Sales Services for Prediction Software Co

    5.0 — LevelUp Leads provides outbound calling and sales development representative services for a home maintenance prediction software company. The team sets up appointments with private equity-backed Read more
    Read 16 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (21) Less than $10,000 (6) $50,000 to $199,999 (4)

    What Clients Have Said

    Client feedback indicates that LevelUp Leads provides significant value for money through a competitive pricing model and effective lead generation strategies. Clients frequently mention the company's adaptability and responsiveness, highlighting that their services fit well within budget constraints while delivering high-quality leads. For instance, one client noted a marked increase in qualified leads and conversions, while another emphasized the strong partnership and tailored approach, stating that LevelUp Leads consistently exceeded expectations in both service delivery and results.
    Read All Reviews

    View projects from:

    United States (40) Canada (2) Bulgaria (1) India (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 3 time zones:

    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    View Profile Visit Website
  • SalesAR Logotype

    4.9 124 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    London, England

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    5% Content Marketing +1 service
    5% Email Marketing

    SalesAR is a company specializing in Contact Center Services with a focus on lead generation and appointment setting. The company has received predominantly positive feedback, with approximately 90% of reviewers praising their effective communication, strategic adaptability, and customer-centric approach. Around 75% of reviews highlight their proficiency in setting up qualified leads and entering new markets.

    See all 124 projects

    Reviews mention Creative

    SalesAR has received positive feedback regarding their creativity and innovative approach in lead generation. Clients highlighted the infusion of fresh perspectives and ideas into their strategies, which significantly contributed to overall growth. One client noted their 'super fast reaction time' and the constant flow of new ideas to enhance campaign productivity. Overall, the sentiment is highly favorable, with clients expressing satisfaction with SalesAR's ability to deliver creative solutions tailored to their needs.
    • Lead Gen & Sales Support for Content Monetization Platform
      5.0 Jul 4, 2023

      The collaboration between destream and SalesAR yielded exceptional outcomes, surpassing all our expectations. The key achievements and benefits were as follows: Diverse Talent Pool: By transitioning to a remote sales model, we tapped into a diverse talent pool, harnessing the power of creativity and innovation. This influx of fresh perspectives and ideas contributed to the company's overall growth and success.

      Read Full Review
    • Outbound Lead Generation for ICT Company
      5.0 Jul 23, 2021

      Their team of dedicated professionals has been working on our project improving results and statistics. The account manager provided suggestions on how to further improve performance and after approving and implementing them, the results were significantly better. Their reaction time is super fast. They were always coming up with some new great ideas on how to increase the productivity of our campaigns.

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    Industry Experience

    SalesAR has demonstrated expertise across various industries, including Information Technology, Energy, Advertising & Marketing, and Manufacturing. Positive feedback highlights their effectiveness in lead generation, appointment setting, and tailored outreach strategies, with notable success in the technology and healthcare sectors. However, challenges were noted in the Advertising category, where some clients reported low lead quality. Overall, clients praised SalesAR's project management, communication, and adaptability, making them a strong match for organizations seeking robust outreach solutions in these sectors.

    Read All Reviews

    Select Industry to see insights

    Software Environmental Services IT Services Other Industry Non-profit Consulting Logistics & Supply Chain Advertising & marketing Financial services Engineering Research Chemicals & Biotechnology Retail eCommerce Media Legal Cannabis Beauty & Cosmetics Business services Healthcare Pharmaceuticals Transportation Information technology Manufacturing Design Energy & natural resources

    More responsive than most other service providers

    SalesAR is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (24) Ukraine (16) Germany (8) Estonia (4) Norway (3) Switzerland (3) Sweden (3) Russia (3) Denmark (3) Romania (3) Slovenia (2) Serbia (2) Italy (2) Belarus (2) North Macedonia (2) Israel (2) Austria (2) Ireland (1) Cyprus (1) India (1) Singapore (1) Poland (1) Spain (1) Croatia (1) China (1) Canada (1) Netherlands (1) Monaco (1) England (1)

    This provider is fluent in 5 languages:

    • English
    • Spanish
    • Polish
    • Ukrainian
    • Czech

    This provider is available in 2 time zones:

    • Eastern Standard Time (EST)
    • Universal Coordinated Time (UTC)
    View Profile Visit Website
  • Unity Communications Logotype

    4.9 44 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Gilbert, AZ

    Services provided

    10% Call Center Services
    25% Back Office Outsourcing
    20% Employer of Record (EOR) Services +4 services
    15% Customer Service Outsourcing
    10% HR Outsourcing
    10% Recruitment Process Outsourcing
    10% Sales Outsourcing

    Unity Communications is a distinguished provider of Contact Center Services, excelling in Customer Support and Telephonic Support. With a 90% client satisfaction rate, reviews highlight their exceptional customer service, efficient call handling, and responsive project management. Clients commend their professionalism and adaptability, noting a 20% increase in customer satisfaction and significant enhancement in operational efficiency.

    See all 44 projects

    Reviews mention High-quality work

    Clients consistently commend Unity Communications for delivering high-quality work and maintaining timely project management. One healthcare director noted, 'Items have always been delivered on time and with high quality,' while an advertising owner remarked on the 'professional attitude' and 'dedication' of the team. The ability to improve customer satisfaction and meet rigorous deadlines underscores their commitment to excellence. Overall, the sentiment reflects a strong appreciation for Unity's quality and responsiveness.
    • BPO for Online Media Company
      5.0 Sep 5, 2023

      Unity always delivers on time and on budget. We set specific measurable KPIs on a weekly basis. Each Monday we get a detailed report on all the work done, current project status, and forecasted support requests for the upcoming week. Their ability to effortlessly balance dual responsibilities—maintaining excellent customer service while also producing high-quality content—demonstrates a level of skill and efficiency that sets them apart in the BPO sector.

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    • BPO Services for Online Medical Supplies Retailer
      5.0 Oct 11, 2022

      Having Unity handle our duty processing has ensured that our customer service team is available to help assist our customers on the phone. Our phone drop rate has decreased, and the amount of orders being processed has increased as a direct result. The agents we work with daily are an absolute delight in our company chatrooms and video meetings. The talent they bring is unmatched.

      Read Full Review
    • Staff Augmentation for E-Commerce Business
      5.0 Nov 11, 2021

      We have been nothing but impressed with Unity's ability to understand our requirements as a small business, and translate those requirements to an effective and successful solution that has helped us scale beyond anything we imagined possible. Again they have helped us operate, scale and provide a great deal of customer success that wouldn't have been otherwise possible.

      Read Full Review
    • Virtual Assistant Recruitment for Spa
      5.0 Sep 24, 2021

      I’m giving Unity Communications 5 stars! They got my life back when I hired virtual assistants through them. I finally found this company that assigned me amazing virtual assistants that have all the skills I was looking for to manage everything I’ve been dealing with. Ever since I hired Unity, I was able to scale my business to a higher level and have more freedom and time with my family!

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    • BPO for E-commerce Mergers & Acquisitions Firm
      5.0 May 13, 2020

      By other measurements, we’re generally pleased with the partnership and the quality of work. We’re looking to expand the relationship and have them help with another level of data collection. Their communication is great. We have a Slack channel and we’re in constant communication as the business requires it throughout the day.

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    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In recent reviews, clients have praised Unity Communications for their effective customer service management and reliable project execution. One Operations Manager noted the team's responsiveness and professionalism in resolving issues promptly, contributing to improved customer satisfaction. Clients appreciate the friendly and empathetic approach of Unity's team, highlighting their commitment to partnership. However, there is a suggestion for refining candidate selection to better meet specific needs, indicating a desire for continued improvement.
    Read 1 Recent Review
    5 of 6 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support Services for Private Equity Group

    5.0 — Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone Read more
    Read 6 Reviews

    Industry Experience

    Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.

    Read All Reviews

    Select Industry to see insights

    Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services
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  • SalesRoads Logotype

    4.9 65 reviews
    Premier Verified
    $5,000+
    Undisclosed
    50 - 249
    Boca Raton, FL

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    SalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.

    See all 65 projects

    Reviews mention Translate ideas into products

    Clients have expressed a positive sentiment regarding VSA Prospecting's ability to effectively translate ideas into actionable sales strategies. One client noted their impressive skill in synthesizing information into sales vocabulary, which contributed to achieving the goal of booking two appointments per week. Overall, feedback highlights VSA Prospecting's responsive project management and timely deliverables, with no significant areas for improvement identified.
    • Appointment-Setting Services for Design Agency
      4.0 May 6, 2024

      I was impressed with their ability to synthesize our information and translate it into sales vocabulary.

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    0 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent feedback for SalesRoads indicates a positive client experience, particularly in their effectiveness at generating qualified leads, with one client noting an average of four meetings booked weekly. Clients appreciate the team's responsiveness and timely delivery, although there is a suggestion for the team to adopt a more authoritative stance as experts. Overall, the sentiment reflects satisfaction with ongoing engagements and the value provided in building sales pipelines.
    Read 1 Recent Review

    Industry Experience

    SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.

    Read All Reviews

    Select Industry to see insights

    Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technology

    View projects from:

    United States (61) Canada (2) Austria (1) Spain (1)

    This provider is available in 1 time zone:

    • Eastern European Time (EET)
    View Profile Visit Website
  • Leadium Logotype

    5.0 40 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Las Vegas, NV

    Services provided

    10% Call Center Services
    75% Sales Outsourcing
    10% Content Marketing +1 service
    5% Email Marketing

    Leadium is a dynamic lead generation agency specializing in outbound telemarketing and appointment setting services. Across reviews, clients praise their ability to consistently deliver measurable outcomes, including an average 29% increase in lead generation efficiency and 33% rise in conversion rates. Remarkably, 85% of reviewers highlight Leadium's strong project management and strategic planning capabilities, underscoring their commitment to client success.

    See all 40 projects

    Reviews mention Reasonable pricing

    Clients have expressed positive sentiments regarding Leadium's reasonable pricing, often highlighting it as a key factor in their selection process. One client noted, 'I appreciated their communication and the cost of execution,' emphasizing the value provided for small teams. Overall, feedback indicates that Leadium offers competitive pricing that allows clients to access sophisticated outreach capabilities that would be challenging to achieve in-house.
    • Lead Generation & Outreach for B2B Mobile Platform
      5.0 Oct 14, 2019

      I appreciated their communication and the cost of execution. If you're a small team, you're never going to get this level of sophistication of SDR/BDR outreach in-house. When we started a project, Leadium only offered email outreach (not social or telephone), which was good for our price point.

      Read Full Review
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    11 of 13 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center & Sales Outsourcing Services for Senior Care Co

    5.0 — Leadium Services provides call center and sales outsourcing services for a senior care company. They handle inbound calls, contracts, and reschedules and manage the client's CRM lead data and sales Read more
    Read 13 Reviews

    Industry Experience

    Leadium has garnered positive feedback across various industries, particularly in Software, Financial Services, Healthcare, and Food & Beverages. Clients commend their lead generation expertise, effective project management, and the ability to adapt strategies to meet specific industry needs. In Software, they excelled in enhancing sales pipelines. In Financial Services and Healthcare, their targeted outreach has significantly increased qualified leads. Overall, sentiment across industries leans towards satisfaction, positioning Leadium as a valuable partner for businesses seeking growth in these sectors.

    Read All Reviews

    Select Industry to see insights

    Information technology Financial services Human Resources IT Services Advertising & marketing Food & Beverages Retail Education Telecommunications Consumer Products Business services Software Healthcare

    Average Project Cost Breakdown

    $10,000 to $49,000 (12) Less than $10,000 (6) $50,000 to $199,999 (6) $200,000 to $999,999 (2)

    What Clients Have Said

    Clients consistently praise Leadium for their cost-effectiveness and the value they deliver. Many reviews highlight that their pricing fits within budgets while providing high-quality leads and measurable results. For instance, one client noted a 30% increase in qualified leads and a 70% open rate on emails, emphasizing the return on investment. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of affordability and impactful outcomes, making Leadium a worthwhile investment for lead generation.
    Read All Reviews
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    What are Featured Providers?

    six eleven global services Logotype

    six eleven global services

    4.8 10 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

    See all 10 projects
    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for E-Commerce Company

    5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
    Read 1 Review

    Industry Experience

    Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.

    Read All Reviews

    Select Industry to see insights

    Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
    Read All Reviews

    More responsive than most other service providers

    six eleven global services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Warszawa, Poland

    Services provided

    30% Call Center Services
    60% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects

    Reviews mention Timely

    Overall, Simply Contact received positive feedback regarding their timeliness in project delivery. Clients consistently noted their ability to meet deadlines and respond quickly to needs. For instance, one client highlighted that Simply Contact managed their project excellently, always delivering on time and maintaining effective communication. Another client emphasized that Simply Contact's workflow was smooth, with timely updates and flexibility in meeting specific requirements. Overall, the sentiment surrounding timeliness is overwhelmingly positive.
    • Back Office & Customer Service for App Optimization Agency
      5.0 Feb 23, 2024

      Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them.

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    • Customer Support Services for SaaS Company
      5.0 Apr 25, 2023

      Their project manager always provides timely updates and ensures a transparent workflow. We were also impressed by Simply Contact's flexibility in meeting our specific requirements.

      Read Full Review
    • Customer Service Outsourcing for AdTech Company
      4.0 Dec 9, 2024

      Simply Connect managed the project well, delivering everything on time as promised. They were responsive and easy to work with, quickly addressing any questions or adjustments we needed along the way. Their flexibility and clear communication made the whole process smooth and stress-free.

      Read Full Review
    • Outsourced Customer Service for Cloud Collaborative Platform
      5.0 Sep 12, 2024

      During our collaboration, Simply Contact met all deadlines and the workflow was smooth.

      Read Full Review
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    Industry Experience

    Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.

    Read All Reviews

    Select Industry to see insights

    Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

    More responsive than most other service providers

    Simply Contact is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

    This provider is fluent in 11 languages:

    • English
    • Spanish
    • Arabic
    • Russian
    • German
    • French
    • Italian
    • Polish
    • Ukrainian
    • Romanian
    • Dutch
    View Profile Visit Website
    Significo Logotype

    Significo

    5.0 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    50 - 249
    Zagreb, Croatia

    Services provided

    40% Call Center Services
    40% CRM Consulting and SI
    10% Back Office Outsourcing +1 service
    10% Customer Service Outsourcing

    Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

    See all 6 projects

    Reviews mention Communicative

    The feedback regarding Significo's communication is overwhelmingly positive. Clients noted their 'receptive and consistent communication' and highlighted that they 'respond quickly' to inquiries. The project management was praised for timely delivery and effective responses to client needs, emphasizing a strong communicative approach throughout the collaboration. Overall, the sentiment reflects a high level of client satisfaction with the company's communication practices.
    • Call Center Services for Automotive Services Company
      5.0 Jun 26, 2025

      They were very receptive and consistent with their communication. If there are areas for improvement, they respond in real time and quick.

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    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, Significo has received positive feedback for their exceptional communication and timely project delivery. A client from Porsche Croatia noted their alignment on values and budget-friendly pricing. The responsiveness to client needs was highlighted, with no specific measurable outcomes reported. Overall, clients appreciate Significo's consistent engagement and quick responses, indicating a strong client relationship.
    Read 1 Recent Review
    3 of 3 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Automotive Services Company

    5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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  • Remote CoWorker Logotype

    4.8 170 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Services provided

    10% Call Center Services
    45% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO) +3 services
    10% Customer Service Outsourcing
    10% HR Consulting
    10% Sales Outsourcing

    Remote CoWorker is a company specializing in Customer Support Services, providing an array of solutions including inbound and outbound call handling, telemarketing services, and administrative support. The reviews indicate a 100% satisfaction rate, highlighting their exceptional project management, responsiveness, and alignment with client values. Notably, 70% of reviewers emphasize their budget-friendly pricing as a key selection factor.

    See all 170 projects
    21 of 21 reviews are 5 stars
    4 new reviews for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 21 times in the past 6 months

    Recent feedback highlights a strong overall sentiment towards Remote CoWorker, emphasizing their responsiveness and effective project management. Clients praised the swift onboarding process and high-quality virtual assistants, noting specific examples such as the seamless integration of administrative tasks and significant time savings. For instance, one client highlighted a reduction of 10-15 hours per week in administrative duties. The company's commitment to understanding client needs and delivering tailored solutions has been consistently commended, with no major areas for improvement identified.
    Read 21 Recent Reviews
    17 of 18 Call Center Services reviews are 5 stars
    4 new reviews for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Mental Health Counseling Platform

    5.0 — Remote CoWorker provides ongoing virtual assistant services for a mental health counseling platform. The team handles client scheduling, social media posting, and responding to calls and messages. Read more
    Read 18 Reviews

    Industry Experience

    Remote CoWorker has garnered positive feedback across various industries, including Healthcare, Legal, Medical, and Business Services. Clients praise their responsiveness, effective communication, and ability to understand specific needs, leading to streamlined operations and increased efficiency. Noteworthy strengths include administrative support, lead generation, and social media management. While sentiment is largely favorable, potential clients in need of virtual assistance in these sectors can expect quality service tailored to their unique challenges.

    Read All Reviews

    Select Industry to see insights

    Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal

    Average Project Cost Breakdown

    Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Client feedback highlights Remote CoWorker's strong value for money, with many noting that their pricing fits within budget while delivering high-quality services. One client emphasized, "good value for cost," while another mentioned the company provided "great candidates" for their needs. Overall sentiment reflects satisfaction regarding the cost-effectiveness of their services, with multiple clients expressing that they received more than they expected, indicating a strong return on investment.
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  • BPO Hive LLC Logotype

    4.9 10 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    50 - 249
    Cairo, Egypt

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    20% Back Office Outsourcing +1 service
    20% Sales Outsourcing

    BPO Hive LLC is a versatile provider of Contact Center Services, specializing in Customer Support and both Inbound and Outbound Call Center operations. With a focus on quality and efficiency, 100% of reviewers commend their responsiveness and alignment with client values, and they are noted for enhancing operational efficiency and delivering exceptional telephonic support without any identified shortcomings.

    See all 10 projects

    Reviews mention Proactive

    Clients have consistently praised BPO Hive LLC for their proactive approach to project management. One CEO noted their 'proactive communication and customer-first mindset,' highlighting their ability to anticipate issues and offer solutions before problems arose. Another client emphasized their 'organized and proactive' management style, which ensured timely delivery and adaptability to feedback. Overall, the sentiment reflects high satisfaction with BPO Hive LLC's responsiveness and commitment to quality, making them a reliable partner.
    • Call Center Services for Solar Energy Consultancy
      4.0 Nov 4, 2025

      Their project management is organized and proactive, ensuring clear communication and timely delivery of all scheduled appointments and reporting metrics. They consistently met deadlines, adapted quickly to feedback or scheduling changes, and maintained a strong focus on meeting the project’s goals and performance expectations.

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    4 of 5 reviews are 5 stars
    4 new reviews for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 5 times in the past 6 months

    Over the past six months, BPO Hive LLC has received overwhelmingly positive feedback from clients across various industries. Clients commend their responsiveness, professionalism, and ability to deliver results effectively. For instance, the VP of Sales at Bitcoin Depot praised them for generating substantial sales pipeline and seamless communication. Similarly, the CEO of 29Metals highlighted their role in improving operational efficiency and compliance standards. Overall, clients express high satisfaction with BPO Hive's services, noting their commitment to quality and adaptability.
    Read 5 Recent Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (3) Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight BPO Hive LLC's strong value for cost, with multiple reviews citing their pricing as a key factor in selection. One CEO noted the service provided 'good value for cost' while another praised their 'pricing fit our budget.' Overall sentiment reflects satisfaction with the affordability and effectiveness of their solutions, emphasizing that the company's services have significantly improved operational efficiency without compromising quality.
    Read All Reviews

    View projects from:

    Australia (3) United States (2) Canada (1)

    This provider is fluent in 2 languages:

    • English
    • Arabic

    This provider is available in 1 time zone:

    • Eastern European Time (EET)
    View Profile Visit Website

  • Featured

    What are Featured Providers?

    Valoris Center Logotype

    Valoris Center

    4.9 13 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% CRM Consulting and SI

    Valoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.

    See all 13 projects

    Reviews mention Unique expertise

    Clients have highlighted Valoris Center's unique expertise in customer service operations, particularly in the financial sector. One executive noted their professional approach and reliability as key factors in their selection. The company's rapid development in offering ancillary services like CRM and IT support was recognized as a significant advantage. Overall, feedback reflects a strong sentiment towards Valoris's capability to adapt and deliver high-quality service, with a customer satisfaction score exceeding 90%.
    • Customer Service for Financial Brand
      5.0 Jan 27, 2022

      Valoris developed at a fast pace in the last years and has many side services such as CRM, IT, and employees development programs, which translate as direct benefits for us.

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    1 of 2 reviews are 5 stars
    1 new review for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent feedback on Valoris Center highlights their strong performance in customer support and satisfaction. Clients from diverse sectors commend their proactive approach, high service standards, and alignment with business values. For instance, one client noted a 95% SLA achievement and a 92% customer satisfaction rate, while another appreciated their flexibility in adapting to business needs. Areas for improvement include enhancing digital solution offerings and refining ticket distribution processes. Overall, sentiment is highly positive, indicating Valoris Center as a reliable partner.
    Read 2 Recent Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend Valoris Center for their competitive pricing and excellent value for money. Multiple reviews highlight that their pricing aligns well with budgets while delivering high-quality services. For instance, one client noted 'good value for cost' and another emphasized the 'price-performance ratio in line with our expectations.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making Valoris a reliable partner for various business needs.
    Read All Reviews

    View projects from:

    Romania (8) Austria (1) Croatia (1) Russia (1)

    This provider is fluent in 12 languages:

    • English
    • Spanish
    • Russian
    • German
    • French
    • Italian
    • Romanian
    • Serbian
    • Slovenian
    • Bulgarian
    • Dutch
    • Polish
    View Profile Visit Website
    Belkins Logotype

    Belkins

    4.9 229 reviews
    Premier Verified
    $10,000+
    < $25 / hr
    50 - 249
    Denver, CO

    Services provided

    10% Call Center Services
    70% Sales Outsourcing
    10% CRM Consulting and SI +1 service
    10% Email Marketing

    Belkins is a lead generation and outbound marketing company that specializes in creating effective sales campaigns through email, LinkedIn outreach, and cold-calling services. Reviews consistently highlight their ability to generate qualified leads, with 100% of reviewers noting successful appointment bookings and measurable outcomes. Clients praise Belkins' professionalism, timely communication, and high-quality project management, with no significant areas for improvement suggested.

    See all 229 projects

    Reviews mention Puts the customer first

    The feedback highlights Belkins' commitment to customer satisfaction, as evidenced by their proactive communication and willingness to provide additional support throughout the lead-generation campaign. Clients noted their exceptional responsiveness, stating they were 'always available' and offered 'friendly advice' that extended beyond the scope of the project. Overall, the sentiment is overwhelmingly positive, with clients expressing gratitude for both the high-quality service and the personal engagement from the Belkins team.
    • Email Marketing & SMM for Software Company
      4.5 Apr 30, 2024

      The Belkins team is willing to explore different options in order to achieve the best outcome. In the first three months the target goal was not achieved, so we received a free month. They held true to their commitment. We've had a successful collaboration.

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    • Lead Generation Campaign for Business Consulting Firm
      5.0 Dec 21, 2022

      Belkins were always available more matter timing and propose any kind of help they can. Like most high-tech companies, that have roots from Ukraine Belkins have shown incredible involvement, tried their best to reach the highest results and were able without any interruptions continuing working in terms of war.

      Read Full Review
    • Sales Efforts for Production Studio
      4.5 Nov 2, 2021

      Their customer service is great. I needed further help and even the owner had a meeting with us to help with things beyond his company's duties. It took about 2-3 months for fully development of efficient workflow, getting the right clients and the right amount of calls to create the volume we needed to make it profitable.

      Read Full Review
    • Sales Staff Augmentation for Marketing Company
      5.0 Feb 3, 2020

      We have a very easy line of communication. We use email, slack, phone, whatever means necessary to have open communication between them and us. Their unwaivering care and concern for our needs. Their availability and transparency.

      Read Full Review
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    5 of 6 reviews are 5 stars
    5 new reviews for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 6 times in the past 6 months

    In the past six months, Belkins has received overwhelmingly positive feedback from clients, highlighting their effective lead generation and strong project management. Clients praised their ability to deliver quantifiable results, such as 78 appointments leading to six closed deals and 137 booked demos. Communication was noted as clear and timely, with clients appreciating the team's hands-on approach and adaptability. Overall, clients expressed satisfaction with the partnership, indicating no significant areas for improvement.
    Read 6 Recent Reviews

    Industry Experience

    Belkins has received positive feedback across various industries, including Advertising & Marketing, Information Technology, Healthcare, and Education. Clients commend their expertise in lead generation, responsiveness, and tailored strategies that yield high-quality leads and appointments. The company has effectively supported clients in scaling operations and improving sales pipelines. Overall sentiment is highly favorable, particularly in sectors like IT and Marketing, where results often exceed expectations, making Belkins a strong candidate for organizations seeking similar services.

    Read All Reviews

    Select Industry to see insights

    IT Services Arts, entertainment & music Healthcare Software Consulting Design Telecommunications Business services Information technology Medical Financial services Manufacturing Education Food & Beverage Chemicals & Biotechnology Logistics & Supply Chain Media Wellness & Fitness Human Resources Energy & natural resources Motion Pictures & Film Consumer products & services Automotive Construction Legal Retail Other Industry Real estate Research Engineering Utilities Other industries Advertising & marketing

    More responsive than most other service providers

    Belkins is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
    A-SALES AB Logotype

    A-SALES AB

    4.9 62 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Ed, Sweden

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

    See all 62 projects

    Reviews mention Great project management

    Clients consistently praised A-SALES AB for their exceptional project management capabilities. One client noted that their 'project management was consistent and well organized,' with clear plans and timely deliverables. Another highlighted their 'stellar' responsiveness and ability to handle issues proactively. Additionally, clients appreciated the structured yet agile approach, with regular updates and effective communication, ensuring that projects stayed on track and met expectations.
    • Email Marketing & CRM Consultation for Advertising & Marketing Agency
      5.0 Mar 4, 2024

      A-SALES's project management was excellent. They delivered all promises and were always responsive to our needs. They provided weekly progress reports and were proactive in suggesting new approaches to improve results.

      Read Full Review
    • Email Marketing Services for Consulting Company
      5.0 Mar 2, 2024

      Our experience with A-SALES project management was very satisfying. They were great in delivering everything on time and keeping everything clear and transparent. From communication to strategy, everything was handled smoothly and efficiently, making our cooperation with them quite pleasing.

      Read Full Review
    • Sales Outsourcing & Lead Generation for Compliance Platform
      5.0 Feb 25, 2025

      A-SALES AB has demonstrated strong project management capabilities, consistently delivering work on time. Their structured sales process ensures that: Lead lists, outreach campaigns, and scheduled meetings are executed within agreed-upon timelines. Follow-ups with prospects and our company's internal sales team are managed proactively to reduce delays. Weekly and monthly reporting is provided on time, ensuring transparency in performance metrics. They are highly responsive to feedback, making adjustments to sales messaging, lead qualification criteria, and outreach strategies as needed. Communication is efficient and proactive, with regular check-ins to align sales development efforts with our company's objectives. If any issues arise, they address them promptly and work collaboratively to resolve bottlenecks. A-SALES AB provides a dedicated point of contact for seamless communication. Their SDRs and sales teams integrate well with clients' internal sales processes, ensuring smooth handoffs of qualified leads. Clients have praised their proactive approach to problem-solving, making them a reliable extension of the in-house sales team.

      Read Full Review
    • Marketing Services for Business Services Company
      5.0 Aug 17, 2025

      They demonstrate a structured yet agile project management style throughout the ABM engagement.

      Read Full Review
    • Pipeline Gen & Appt Scheduling for Nonprofit Consulting Co
      5.0 Aug 20, 2025

      Overall, our Account Manager was brilliant. Any new ideas or issues, or literally anything, are handled extremely quickly. Mostly handled, before a problem ever arose which was nice.

      Read Full Review
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    16 of 16 Call Center Services reviews are 5 stars
    13 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Sales, Email Mktg & Call Center Services for BPO Company

    5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read more
    Read 16 Reviews

    Industry Experience

    A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.

    Read All Reviews

    Select Industry to see insights

    Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services Consulting

    View projects from:

    United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

    This provider is fluent in 26 languages:

    • English
    • Arabic
    • Russian
    • Portuguese
    • German
    • French
    • Turkish
    • Italian
    • Polish
    • Ukrainian
    • Romanian
    • Dutch
    View all languages
    View Profile Visit Website
  • Virtual Sales Limited Logotype

    4.8 15 reviews
    Premier Verified
    $1,000+
    $100 - $149 / hr
    10 - 49
    Horsham , England

    Services provided

    10% Call Center Services
    90% Sales Outsourcing

    Virtual Sales Limited is a company specializing in Contact Center Services, providing exceptional outbound call services and lead generation. They receive overwhelmingly positive feedback, with reviewers highlighting their impressive call outputs, efficient project management, and ability to meet objectives swiftly. Notably, 100% of reviewers praised their responsiveness and professionalism, emphasizing their seamless integration with client teams and significant impact on business growth.

    See all 15 projects
    2 of 4 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Outbound Call Center Services for AI Transcription platform

    5.0 — Virtual Sales Limited provides outbound sales and calling services for an AI transcription platform. The team has been tasked with helping increase the client's enterprise pipeline in the UK and Read more
    Read 4 Reviews

    Industry Experience

    Virtual Sales Limited has demonstrated strong expertise across various industries, including Software, IT Services, Financial Services, Construction, and Advertising. Clients consistently praise their ability to generate leads, book meetings, and enhance engagement. Feedback highlights their professionalism, timely communication, and adaptability. Overall, the sentiment is overwhelmingly positive, indicating that Virtual Sales Limited is particularly effective in the technology and software sectors, making them a valuable partner for businesses seeking growth in these areas.

    Read All Reviews

    Select Industry to see insights

    Information technology Software IT Services Construction Financial services Advertising & marketing Consulting

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) Less than $10,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Virtual Sales Limited's competitive pricing and exceptional value for money. Feedback indicates that their services fit within budget constraints while delivering substantial results, such as booked meetings and lead generation. One client noted, "Pricing fit our budget and good value for cost," while another stated, "Ben's hard work and consistent results have made a big difference to our business." Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services.
    Read All Reviews

    More responsive than most other service providers

    Virtual Sales Limited is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
  • Appointment Setter Online Logotype

    Appointment Setter Online

    5.0 46 reviews
    Premier Verified
    $1,000+
    Undisclosed
    1,000 - 9,999

    Services provided

    20% Call Center Services
    60% Sales Outsourcing
    10% Back Office Outsourcing +1 service
    10% Customer Service Outsourcing

    Appointment Setter Online is a company specializing in call center services, particularly in appointment setting and outbound call center services. Reviews highlight their professionalism, reliable communication, and effective project management, contributing to increased qualified leads and improved conversion rates. About 80% of reviewers appreciated their flexibility and responsiveness, while around 65% noted improvements in appointment bookings or sales conversions.

    See all 46 projects

    Reviews mention Easy to work with

    Clients consistently praise Appointment Setter Online for being professional, responsive, and easy to work with. One client noted their project management was 'smooth and well-organized,' highlighting timely delivery and clear communication. Another client echoed this sentiment, stating they were 'reliable and easy to work with,' appreciating the quick adjustments made to strategy upon request. Overall, both clients expressed high satisfaction with the collaboration, reinforcing the company's reputation for a positive working relationship.
    • Call Center & Sales Outsourcing for Appliance Repair Company
      5.0 Nov 24, 2025

      Their project management was smooth and organized. They delivered everything on time and always kept us updated on the campaign. Whenever we shared a request or needed changes, they responded quickly and adjusted the calling strategy without any delay. Overall, they were reliable and easy to work with.

      Read Full Review
    • Lead Generation & Appointment Setting for Daycare Center
      5.0 Dec 19, 2025

      Project management was smooth and well-organized. The team communicated clearly, delivered tasks on time, and was always responsive to our questions or requests. They were professional, flexible, and easy to work with.

      Read Full Review
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    26 of 27 reviews are 5 stars
    16 new reviews for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 27 times in the past 6 months

    In the last six months, clients have praised Appointment Setter Online for their effective lead generation and appointment-setting services. Feedback highlights significant increases in scheduled consultations and qualified leads, with one client noting a 40% rise in bookings. Clients appreciated the team's professionalism, timely communication, and adaptability to changing needs. Overall sentiment is highly positive, though some suggested improvements include more frequent progress updates and detailed reporting.
    Read 27 Recent Reviews

    Industry Experience

    Appointment Setter Online has garnered positive feedback across various industries, including construction, education, automotive, non-profit, and business services. Clients in construction praised their lead generation and appointment setting, noting significant growth in inquiries and conversions. In education, their ability to enhance parent engagement and improve enrollment was emphasized. Overall, the sentiment is overwhelmingly favorable, highlighting their professionalism, responsiveness, and the ability to adapt to client needs, making them a strong fit for industries focused on customer interaction and growth.

    Read All Reviews

    Select Industry to see insights

    Construction Agriculture Automotive Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Legal Medical Advertising & marketing Nonprofit Home Services Education

    Average Project Cost Breakdown

    $10,000 to $49,000 (23) $50,000 to $199,999 (4) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently praised Appointment Setter Online for their excellent value for cost, noting that the service provided strong ROI through increased lead generation and improved appointment quality. One client highlighted the 'good value for cost' and significant growth in their business pipeline. Overall sentiment reflects satisfaction with pricing relative to results, with several clients mentioning that they achieved measurable increases in consultations and conversions, further affirming the company's cost-effectiveness.
    Read All Reviews
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  • Prialto Logotype

    5.0 43 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Portland, OR

    Services provided

    10% Call Center Services
    70% Back Office Outsourcing
    10% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    Prialto is a company providing Contact Center Services and Customer Support Services, offering executive support, customer care, and call handling. The reviews reflect a high level of satisfaction, with approximately 90% of feedback noting their exceptional responsiveness and integration into clients' workflows. Clients consistently praise their proactive approach and the seamless continuity of service.

    See all 43 projects

    Reviews mention Accommodating

    Clients have reported a high level of satisfaction with Prialto's accommodating nature. They noted effective communication via email and Slack, along with a direct line to their account manager for feedback. One client highlighted the firm's flexibility in meeting team needs, including scaling assistant support and adapting to varying time zones. Overall, the sentiment reflects appreciation for Prialto's responsiveness and willingness to integrate seamlessly into the client's operations.
    • Executive Assistant Services for Benefit Corporation
      5.0 Sep 30, 2022

      Prialto has been very accommodating. They communicate on email and slack with our team, and whenever there is feedback for the team, we have a direct line with our account manager. The company has been flexible to the needs of our team, and have seamlessly integrated in the scheduling efforts. They can scale up units of allocation as needed. Whenever an EA is unavailable, there has also been seamless coverage. They have also been flexible in the timezone coverage required by the EAs for individuals in different locations.

      Read Full Review
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    Industry Experience

    The reviews reflect positive sentiment towards Prialto across various industries including Consulting, Finance, Healthcare, and Advertising. Clients appreciate their expertise in administrative support, project management, and operational efficiency. In Consulting, they excel at enhancing executive productivity and facilitating client engagement. In Finance, they streamline communication and data management. Healthcare clients value their patient scheduling support. Overall, Prialto's strengths lie in responsiveness, quality assistance, and a strong support infrastructure, making them a suitable choice for organizations seeking efficient administrative solutions.

    Read All Reviews

    Select Industry to see insights

    Consulting Software eCommerce Business services Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing Banks

    Average Project Cost Breakdown

    $10,000 to $49,000 (24) Less than $10,000 (5) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently report that Prialto offers excellent value for money, with many highlighting their competitive pricing and the quality of service provided. For instance, one client noted that Prialto's pricing fit their budget and described the service as a 'good value for cost.' Another client emphasized the significant return on investment, stating they could take on more clients due to the support received. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of cost and high-quality assistance.
    Read All Reviews

    View projects from:

    United States (36) Canada (1) England (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish

    This provider is available in 6 time zones:

    • Hawaii Standard Time (HST)
    • Alaska Standard Time (AKST)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
    View Profile Visit Website
  • Callbox Logotype

    4.6 119 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Los Angeles, CA

    Services provided

    10% Call Center Services
    60% Sales Outsourcing
    20% Customer Service Outsourcing +1 service
    10% Back Office Outsourcing

    Callbox is a professional B2B lead generation and sales support company specializing in telemarketing services, outbound call center operations, and customer support services. The company consistently receives praise for its comprehensive and process-oriented approach, with 87% of reviewers highlighting effective project management and responsiveness. Additionally, 67% of reviews commend Callbox's ability to generate high-quality leads and appointments, underscoring its capability to enhance sales pipelines for various industries.

    See all 119 projects

    Reviews mention Dedicated

    The feedback regarding Callbox's dedication is overwhelmingly positive. Clients commend the team for their hard work and commitment, highlighting their systematic approach and proactive follow-ups. One client noted the impressive workflow and the team's ability to readjust strategies for improved results mid-campaign. Overall, the sentiment reflects satisfaction with the team's dedication and effectiveness, although some clients suggested more flexible pricing options for smaller companies.
    • Call Center Services for Cloud Service Provider
      4.0 Sep 10, 2021

      I need to commend the team on the hard-work and dedication they put into the campaign.

      Read Full Review
    • Lead Generation for Cybersecurity Solutions Provider
      4.5 Dec 31, 2024

      Callbox's dedication to providing all-around marketing services and their positive, can-do attitude are impressive.

      Read Full Review
    Read All Reviews
    29 of 57 Call Center Services reviews are 5 stars
    5 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation for Cybersecurity Solutions Provider

    4.5 — Callbox provides lead generation services for a cybersecurity solutions provider. The team contacts the client's white space ICP, sets up sales appointments, and drives webinar registrations. Read more
    Read 57 Reviews

    Industry Experience

    Callbox has demonstrated expertise across various industries, including IT Services, Healthcare, Software, and Financial Services. Clients consistently highlight their strong lead generation capabilities, high-quality appointments, and responsive communication. In the IT sector, they excel in delivering qualified leads and enhancing brand awareness. Healthcare clients appreciate their effective outreach and appointment setting. Overall, feedback reflects a positive sentiment, indicating Callbox is well-suited for businesses in technology and healthcare sectors seeking scalable marketing solutions.

    Read All Reviews

    Select Industry to see insights

    Chemicals & Biotechnology Transportation Information technology Software IT Services Healthcare Manufacturing Design Supply Chain, Logistics, and Transport Financial services Business services Other Industry Consulting Advertising & marketing Telecommunications Logistics & Supply Chain Construction Government Consumer Products Media Arts, entertainment & music

    View projects from:

    United States (64) Singapore (19) Canada (5) Australia (5) Japan (4) Hong Kong (2) New Zealand (2) Germany (1) Israel (1) Iraq (1) Malaysia (1) India (1) France (1) Vietnam (1) Thailand (1) Belgium (1) England (1)

    This provider is fluent in 6 languages:

    • Mandarin
    • English
    • Spanish
    • Portuguese
    • Vietnamese
    • Cantonese
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  • Big Outsource Logotype

    5.0 46 reviews
    Premier Verified
    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Services provided

    20% Call Center Services
    40% Customer Service Outsourcing
    30% Back Office Outsourcing +1 service
    10% Finance & Accounting Outsourcing (FAO)

    Big Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions.

    See all 46 projects

    Reviews mention Attentive

    Clients have consistently praised Big Outsource for their attentiveness and proactive communication. One CEO noted that the virtual assistant was 'curious, attentive, and clearly took pride in getting the little details right.' The project management was described as 'extremely well-managed,' with regular updates ensuring the client felt informed. Overall, the sentiment reflects a strong appreciation for the team's dedication to understanding and aligning with client needs.
    • VA & Back Office Outsourcing for FinTech Co
      5.0 Jul 29, 2025

      I loved how the VA quickly picked up my tone of voice and was able to write captions that felt authentic to my brand. She was curious, attentive, and clearly took pride in getting the little details right. For a solo founder like me, that’s golden.

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    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Service Outsourcing for Telecommunications Company

    5.0 — Big Outsource provided customer support for a telecommunications company. They manage all of the client's customer support channels, including email, chat, and phone support. Read more
    Read 3 Reviews

    Industry Experience

    Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.

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    Select Industry to see insights

    Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

    View projects from:

    United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 8 time zones:

    • Central European Time (CET)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Australia Central Time (ACT)
    • Australia Eastern Time (AET)
    • Mountain Standard Time (MST)
    • Singapore Standard Time (SGT)
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  • HelpSquad Logotype

    5.0 11 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA

    Services provided

    30% Call Center Services
    40% Back Office Outsourcing
    30% Customer Service Outsourcing

    HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

    See all 11 projects

    Reviews mention Great team

    Clients consistently express high satisfaction with HelpSquad, highlighting their exceptional team collaboration and understanding of project requirements. One reviewer noted, "HelpSquad delivered exactly what we needed," and praised the entire team's expertise, stating, "Everyone seemed to know what they were doing." The overall sentiment reflects a strong appreciation for their ability to enhance operational efficiency, with an emphasis on timely and effective project management.
    • Virtual Agent Dev for Omnichannel Support Solutions Co
      5.0 Feb 22, 2024

      I want to congratulate the whole team because everyone seemed to know what they were doing. HelpSquad's ability to perfectly understand our needs was their strongest point. I didn't think there was anything they could improve on because I had such a good experience working with them.

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    2 of 2 reviews are 5 stars
    2 new reviews for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent client feedback for HelpSquad highlights exceptional communication and a strong alignment with client needs. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings within three months, praising the team's responsiveness and attention to detail. National University emphasized HelpSquad's robust product offering and the seamless integration of their services, citing high satisfaction without any required project management. Overall, sentiment is highly positive, emphasizing value for cost and effective service delivery.
    Read 2 Recent Reviews

    More responsive than most other service providers

    HelpSquad is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

    This provider is fluent in 3 languages:

    • English
    • Spanish
    • Filipino

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)
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  • Helpware CX Logotype

    4.8 46 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine

    Services provided

    20% Call Center Services
    60% Customer Service Outsourcing
    20% Back Office Outsourcing

    Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

    See all 46 projects

    Reviews mention Hard working

    Clients consistently commend Helpware for their hard-working nature, highlighting the dedication of their agents and leadership. One client noted the responsiveness and readiness of the team to assist in various situations, emphasizing their commitment to meeting client needs. The first agent hired demonstrated significant ownership of tasks, contributing to a seamless workflow. Overall, the sentiment reflects a strong appreciation for Helpware's diligent efforts and effective collaboration.
    • Customer Support for Custom Meal Service Provider
      5.0 Feb 4, 2022

      Their friendless and composure regardless of what situation we were dealing with was always very welcome. From the agents to the leadership, everyone was always so ready and willing to help. The team's general responsiveness is yet another reason to be appreciative to be working with Helpware. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met.

      Read Full Review
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    17 of 21 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Digital Government Partner

    5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
    Read 21 Reviews

    Industry Experience

    Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.

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    Select Industry to see insights

    Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

    More responsive than most other service providers

    Helpware CX is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • Wing Assistant Logotype

    4.7 33 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Berkeley, CA

    Services provided

    20% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing +1 service
    20% Sales Outsourcing

    Wing Assistant is a company specializing in Contact Center Services and Customer Support Services, offering telephonic support and call handling. With a 100% positive feedback rate, clients commend their dedication, dependability, and timely delivery. Approximately 50% of reviewers emphasize the ease of collaboration and alignment with company values.

    See all 33 projects

    Reviews mention Trustworthy

    The feedback regarding trustworthiness is overwhelmingly positive, with clients highlighting the company's reliability and attention to detail. One client noted, "It's been a very reliable and trustworthy service that became a fundamental part of our workflow," emphasizing their adaptability and proactive communication to avoid misunderstandings. Overall, the sentiment reflects a strong confidence in the company's ability to deliver consistent and dependable results.
    • Data Entry for Reverse Logistics Firm
      5.0 Nov 28, 2022

      They've are very adaptable and have a great attention to details. They always reach out in doubt to avoid any error or misunderstanding. It's been a very reliable and trustworthy service that became a fundamental part of our workflow.

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    Industry Experience

    Wing Assistant has demonstrated expertise across various sectors, including Information Technology, Education, Healthcare, and Marketing. Clients in IT highlight their agility and effective lead generation, while feedback in Education emphasizes enhanced outreach and client engagement. The medical field notes significant improvements in operational efficiency and patient satisfaction. Overall, sentiment remains positive, showcasing Wing Assistant as a versatile partner capable of delivering tailored solutions across diverse industries.

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    Select Industry to see insights

    Information technology Advertising & marketing Software Education Medical Healthcare Construction Consulting Beauty & Cosmetics Business services Legal Arts, entertainment & music Nonprofit Real estate Financial services Human Resources Logistics & Supply Chain Other Industry Home Services

    Average Project Cost Breakdown

    Less than $10,000 (11) $10,000 to $49,000 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Wing Assistant's competitive pricing and strong value for money. For instance, one client noted that their pricing fit their budget while delivering 'good value for cost.' Another remarked on achieving operational support at a fraction of the cost compared to U.S. services, underscoring their affordability. Overall, sentiments lean positively, with many clients expressing satisfaction with the quality of work relative to the investment, although a few mentioned occasional delays in communication.
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    View projects from:

    United States (25) Canada (2) Puerto Rico (1) England (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 6 time zones:

    • Greenwich Mean Time (GMT)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Australia Central Time (ACT)
    • Australia Eastern Time (AET)
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  • Ambs Call Center Logotype

    5.0 15 reviews
    Premier Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Jackson, MI

    Services provided

    100% Call Center Services

    Ambs Call Center is a comprehensive customer service center that provides a range of Contact Center Services, including Inbound Call Center and Customer Support Services. Reviews consistently highlight their excellent personal customer service and reliability, with 100% satisfaction reported in all reviews. Clients appreciate their seamless project management and alignment with company values, with 71% noting their excellent customer service and cultural fit.

    See all 15 projects
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews for Ambs Call Center indicate a highly positive sentiment, highlighting their effective 24/7 virtual reception services and seamless project execution. Clients commend the company for its excellent personal customer service, timely communication, and alignment of values. A notable instance includes a CEO's feedback on zero outages and proactive management during the transition process. Overall, clients express satisfaction with their experience, indicating no significant areas for improvement.
    Read 1 Recent Review

    Industry Experience

    Ambs Call Center has garnered positive feedback across several industries, specifically Healthcare, HVAC, Automotive, Advertising & Marketing, Utilities, Arts & Entertainment, Real Estate, and Retail. In the Healthcare sector, they are praised for outstanding customer service and reliability, enhancing patient coordination. HVAC clients appreciate their professionalism and quick response times. Automotive customers noted improved customer engagement. Overall, the sentiment is overwhelmingly positive, with clients highlighting Ambs' commitment to service excellence, effective communication, and adaptability across diverse industry needs.

    Read All Reviews

    Select Industry to see insights

    HVAC Automotive Advertising & marketing Utilities Arts, entertainment & music Real estate Retail Healthcare Legal

    More responsive than most other service providers

    Ambs Call Center is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    $149 100 minutes or 1+ calls each day. $600 500 minutes or 10+ calls each day. $2,945 2500+ minutes for large enterprises.

    Ambs Call Center's Answering Service Plan

    Get the best rates from the top answering service company in the US, founded in 1932. With decades of experience in being the friendly voice for thousands of businesses across the US, we believe we're ready to handle your calls. Want more information? Visit our pricing page today at https://www.ambscallcenter.com/answering-service-pricing.
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  • 1840 & Company Logotype

    4.8 15 reviews
    Premier Verified
    $10,000+
    < $25 / hr
    250 - 999
    Overland Park, KS

    Services provided

    15% Call Center Services
    20% Customer Service Outsourcing
    20% HR Outsourcing +3 services
    15% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO)
    15% Sales Outsourcing

    1840 & Company is a contact center service provider specializing in inbound and outbound call handling, customer support, and telemarketing services. Reviewers highlight their excellent project management, adaptability, and ability to consistently meet deadlines. Approximately 95% of feedback praises their responsiveness and professionalism, with a notable focus on their alignment with client needs and values.

    See all 15 projects
    0 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews for 1840 & Company reflect a strong positive sentiment, highlighting their effective communication and alignment with client values. A client noted the successful outsourcing of finance staff, emphasizing the quality of work and timely project management. The company's dedication to supporting the hiring and onboarding process was particularly praised, with no significant areas for improvement identified. Overall, clients appreciate the good value for cost and the cultural fit with their needs.
    Read 1 Recent Review

    Industry Experience

    1840 & Company has demonstrated expertise across various industries, including Healthcare, eCommerce, Advertising & Marketing, Telecommunications, Software, Financial Services, Manufacturing, Food & Beverages, Retail, and Business Services. Clients commend their recruitment efficiency, quick responsiveness, and high-quality candidate sourcing, leading to significant business growth and improved operational outcomes. Overall sentiment across industries is highly positive, highlighting 1840 & Company's adaptability and effective communication as key strengths.

    Read All Reviews

    Select Industry to see insights

    Healthcare eCommerce Advertising & marketing Telecommunications Software Financial services Manufacturing Business services Food & Beverages Retail Human Resources

    More responsive than most other service providers

    1840 & Company is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (7) Canada (3) Australia (1) Kenya (1)

    This provider is fluent in 10 languages:

    • English
    • Spanish
    • Arabic
    • Mandarin
    • French
    • Italian
    • German
    • Hindi
    • Portuguese
    • Romanian

    This provider is available in 1 time zone:

    • Central Standard Time (CST)
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  • MarKam Solutions Logotype

    5.0 9 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Sofia, Bulgaria

    Services provided

    30% Call Center Services
    20% Customer Service Outsourcing
    20% IT Managed Services +2 services
    20% Sales Outsourcing
    10% Back Office Outsourcing

    MarKam Solutions is a prominent provider of Call Center Services, excelling in Customer Support and Phone Support. With 100% positive feedback, clients consistently praise their cost efficiency and exceptional project management, noting their adaptability and communication skills. Approximately 40% of reviewers highlight MarKam Solutions' alignment with company values, while 60% emphasize their data-driven and innovative approach.

    See all 9 projects

    Reviews mention Customized support

    Clients have expressed high satisfaction with MarKam Solutions' customized support, highlighting their ability to adapt solutions to meet specific needs. One client noted the company's 'personal approach' and willingness to go 'the extra mile' despite budget constraints. The project management was praised for professionalism and open communication, with clients reporting quick adaptations and effective problem-solving. Overall, the sentiment reflects a strong alignment of values and a commitment to delivering tailored support.
    • Call Center Services & Customer Service for Cybersecurity Co
      5.0 Nov 6, 2025

      The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that works best for us. MarKam Solutions showed very personal approach with attention to our company and project. Even if our budget was tight, they did the impossible to tailor a solution that covers our needs.

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    Industry Experience

    MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.

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    Select Industry to see insights

    Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

    Average Project Cost Breakdown

    $50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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    View projects from:

    United States (4) Bulgaria (3) England (1)

    This provider is fluent in 10 languages:

    • Arabic
    • English
    • Dutch
    • German
    • Romanian
    • Spanish
    • Swedish
    • Russian
    • Portuguese
    • Italian
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  • Purple Sales Logotype

    4.7 19 reviews
    Premier Verified
    $5,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Services provided

    10% Call Center Services
    65% Sales Outsourcing
    10% CRM Consulting and SI +3 services
    5% Content Marketing
    5% Email Marketing
    5% Web Design

    Purple Sales is a sales development and contact center services company specializing in lead generation, appointment setting, and outbound call center services. The reviews highlight their impressive ability to integrate with clients' teams, with 100% of reviewers noting their efficient project management and communication. Positive feedback is prevalent, with 95% of reviewers praising their strategic approach and customer-focused service. Purple Sales is highly regarded for its proficiency in securing qualified leads and enhancing clients' sales pipelines.

    See all 19 projects

    Reviews mention High-quality work

    Clients have consistently praised Purple Sales for delivering high-quality work, noting their professionalism and effective project management. One client highlighted the 'professional and impactful sales presentation deck' created, emphasizing the team's precision and responsiveness throughout the process. Another client commended their ability to simplify complex messages, leading to increased website traffic and lead generation. Overall, feedback reflects strong satisfaction with the quality of deliverables and the team's engagement in achieving successful outcomes.
    • Sales Presentation Deck & Branding for Sales Recruiting Co
      5.0 Jan 25, 2024

      The measurable outcomes for success was a professional and impactful sales presentation deck. Additionally, the vendor engagement, experience and consultation factors were significant contributors to a successful process and completed sales presentation deck. They delivered items on time throughout all stages of the process with precision. They responded to my needs and requests very well throughout the project.

      Read Full Review
    • Web Dev & Email Campaigns for R&D Management Company
      4.0 Dec 3, 2020

      They helped me a lot with that. They can make simple messages from what I tell them, which is always complex. Their team is very efficient. When they do something, they do it well and reasonably fast, but it can take some time before they actually start to do something.

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    0 of 2 reviews are 5 stars
    2 new reviews for Call Center Services services
    Unknown avg. project cost

    Reviewed 2 times in the past 6 months

    In the past six months, feedback for Purple Sales has been overwhelmingly positive. Clients from Ortec Environment Services and Nexus Communications praised their efficiency, organization, and attentive service, highlighting successful outcomes such as steady appointment bookings and extensive outreach efforts. Notably, specific team members like Amanda were commended for their expertise. Overall, clients expressed satisfaction with the results and communication, with no significant areas for improvement identified.
    Read 2 Recent Reviews
    0 of 7 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation for Industrial Cleaning Company

    4.5 — Purple Sales provided lead generation services for an industrial cleaning company. The team sourced companies and contacts in three regions, defined call and email scripts, and made qualified Read more
    Read 7 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (1)

    What Clients Have Said

    The feedback regarding Purple Sales' cost and value for money is predominantly positive. Clients frequently highlight that their pricing fits within budgetary constraints while delivering substantial value. For instance, one client noted, 'we chose them because their pricing fit our budget, and they offered good value for the cost.' Another client emphasized, 'good value for cost' as a significant factor in their selection. Overall, clients express satisfaction with the return on investment, often citing measurable outcomes such as increased leads and improved sales metrics.
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  • Valoris Center Logotype

    4.9 13 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% CRM Consulting and SI

    Valoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.

    See all 13 projects

    Reviews mention Unique expertise

    Clients have highlighted Valoris Center's unique expertise in customer service operations, particularly in the financial sector. One executive noted their professional approach and reliability as key factors in their selection. The company's rapid development in offering ancillary services like CRM and IT support was recognized as a significant advantage. Overall, feedback reflects a strong sentiment towards Valoris's capability to adapt and deliver high-quality service, with a customer satisfaction score exceeding 90%.
    • Customer Service for Financial Brand
      5.0 Jan 27, 2022

      Valoris developed at a fast pace in the last years and has many side services such as CRM, IT, and employees development programs, which translate as direct benefits for us.

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    1 of 2 reviews are 5 stars
    1 new review for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent feedback on Valoris Center highlights their strong performance in customer support and satisfaction. Clients from diverse sectors commend their proactive approach, high service standards, and alignment with business values. For instance, one client noted a 95% SLA achievement and a 92% customer satisfaction rate, while another appreciated their flexibility in adapting to business needs. Areas for improvement include enhancing digital solution offerings and refining ticket distribution processes. Overall, sentiment is highly positive, indicating Valoris Center as a reliable partner.
    Read 2 Recent Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend Valoris Center for their competitive pricing and excellent value for money. Multiple reviews highlight that their pricing aligns well with budgets while delivering high-quality services. For instance, one client noted 'good value for cost' and another emphasized the 'price-performance ratio in line with our expectations.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making Valoris a reliable partner for various business needs.
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    View projects from:

    Romania (8) Austria (1) Croatia (1) Russia (1)

    This provider is fluent in 12 languages:

    • English
    • Spanish
    • Russian
    • German
    • French
    • Italian
    • Romanian
    • Serbian
    • Slovenian
    • Bulgarian
    • Dutch
    • Polish
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  • Lunas Consulting Logotype

    Lunas Consulting

    5.0 27 reviews
    Premier Verified
    $1,000+
    Undisclosed
    10 - 49

    Services provided

    20% Call Center Services
    50% Sales Outsourcing
    30% Business Consulting

    Lunas Consulting is a business consulting firm specializing in enhancing lead generation, sales processes, and digital marketing strategies. Across the reviews, 100% of clients praised their data-driven solutions and ability to tailor strategies to industry-specific needs. With consistently high ratings, Lunas Consulting is commended for their timely project management and personalized approach, resulting in significant improvements in conversion rates and client engagement.

    See all 27 projects
    3 of 3 reviews are 5 stars
    Less than $10,000 avg. project cost

    Reviewed 3 times in the past 6 months

    In the past six months, Lunas Consulting has received overwhelmingly positive feedback, highlighting their expertise in enhancing outreach strategies and go-to-market messaging. Clients noted significant improvements in meeting conversions and buyer engagement, with one CEO praising their quick adaptability to shifting targets. The IT Director emphasized Lunas' ability to create tailored messaging that resonated with specific personas, leading to deeper conversations. Overall, clients expressed high satisfaction with timely deliverables and exceptional communication, with no areas for improvement identified.
    Read 3 Recent Reviews

    Industry Experience

    Lunas Consulting has demonstrated significant expertise across various industries including Software, Financial Services, Information Technology, Beauty & Cosmetics, Retail, and Business Services. The consensus among clients highlights their strengths in enhancing lead generation, optimizing messaging tailored to specific personas, and improving sales processes, leading to increased conversion rates and stronger customer engagement. Overall, sentiment is overwhelmingly positive, particularly in Software and Financial Services, where clients reported substantial growth in performance and satisfaction.

    Read All Reviews

    Select Industry to see insights

    Software Financial services Information technology Beauty & Cosmetics Retail Business services Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (8) Less than $10,000 (4) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently highlight Lunas Consulting's excellent value for money, noting that their pricing aligns well with budgets. For instance, one client emphasized that Lunas offered 'good value for cost' and another stated that their pricing 'fit our budget.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, as multiple reviews commend the company's ability to deliver impactful results without exceeding financial constraints.
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    View projects from:

    United States (10) Canada (2) England (2) Netherlands (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 37 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones
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  • Atlantic Growth Solutions Logotype

    4.9 13 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    10 - 49
    Fredericton, Canada

    Services provided

    65% Sales Outsourcing
    15% Corporate Training & Coaching
    10% CRM Consulting and SI +1 service
    10% Recruiting

    Atlantic Growth Solutions is a company specializing in Telemarketing Services and Outbound Call Center operations, serving as a marketing and sales arm for lead generation in the B2B sector. Reviews indicate a 100% satisfaction rate with their efficient project management and personalized engagement model. Clients appreciate the flexibility and dedication of key personnel, though some suggest additional resources could enhance efficiency.

    See all 13 projects
    2 of 3 reviews are 5 stars
    Less than $10,000 avg. project cost

    Reviewed 3 times in the past 6 months

    In the past six months, Atlantic Growth Solutions has received positive feedback for their effective lead generation and project management capabilities. Clients highlighted their responsiveness and ability to deliver qualified leads without significant client input. Notably, one client reported a 30% increase in average deal size and a 40% reduction in sales cycle duration. While clients appreciated the results-oriented approach, they suggested improvements in communication regarding lead conversations and better CRM integration.
    Read 3 Recent Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) Less than $10,000 (3) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently praised Atlantic Growth Solutions for delivering strong value relative to their pricing. One client highlighted that their decision to engage was influenced by the company's pricing fitting their budget while providing great value. Another noted that the tailored and insightful advice received exceeded expectations, emphasizing the quality of work relative to the investment. Overall, feedback reflects a positive sentiment regarding cost-effectiveness and the perceived return on investment.
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    More responsive than most other service providers

    Atlantic Growth Solutions is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Canada (12) United States (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 7 time zones:

    • Greenwich Mean Time (GMT)
    • Central European Time (CET)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
    • Canada Newfoundland Time (CNT)
    View Profile Visit Website
  • OBI Services Logotype

    OBI Services

    5.0 19 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    35% Call Center Services
    35% Back Office Outsourcing
    10% Content Marketing +2 services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    OBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements.

    See all 19 projects

    Reviews mention Proactive

    The sentiment regarding OBI Services' proactive approach is overwhelmingly positive. Clients have praised their ability to anticipate issues and provide timely suggestions for workflow improvements. For instance, one client highlighted OBI's proactive communication, stating they 'identified potential issues before they became problems.' Another noted their team was 'highly responsive' and 'adaptable to changing requirements,' demonstrating a commitment to client success. Overall, OBI Services is recognized as a dependable partner that delivers quality results while maintaining a proactive stance in project management.
    • Back Office Outsourcing for Real Estate Company
      5.0 Jun 5, 2025

      OBI Services demonstrated excellent project management deliverables were consistently on time, communication was clear, and they adapted quickly to changing needs and property cycles. They were proactive and always ready to take initiative.

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    • Data Entry Services for Linear Generator Technology Company
      5.0 Jul 14, 2025

      OBI Services delivered every update on or ahead of schedule and were very responsive to last-minute changes or additional requests. Communication was clear and proactive throughout. Their attention to detail and commitment to getting the data right stood out.

      Read Full Review
    • Data Entry for B2B Healthcare Supply Chain Platform
      5.0 Sep 8, 2025

      Their project management was excellent; tasks were consistently completed on time, communication was clear and proactive, and they were highly responsive to our needs, quickly addressing any questions or adjustments throughout the project.

      Read Full Review
    • Customer Support Outsourcing for Pet Tracking Company
      5.0 Oct 22, 2025

      OBI Services demonstrated solid project management throughout the engagement. They established clear communication channels and regular check-ins to align on performance goals and timelines. Deliverables were consistently completed on time, and the team was proactive in addressing any emerging issues or workload spikes. They were responsive to feedback, adaptable to changing priorities, and open to implementing process improvements based on our customer experience standards.

      Read Full Review
    • Customer Support Outsourcing for Pet Tracking Company
      5.0 Oct 22, 2025

      What stands out most about OBI Services is their commitment to flexibility and continuous improvement. They quickly adapted to our systems, tone, and workflows, showing genuine interest in understanding our brand and customer expectations. Their team maintained a positive, collaborative attitude, even during high-volume periods, and consistently sought feedback to refine their performance. This proactive mindset and willingness to align closely with our customer happiness philosophy have made them a standout partner compared to other outsourcing providers.

      Read Full Review
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    Industry Experience

    OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.

    Read All Reviews

    Select Industry to see insights

    Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & services

    Average Project Cost Breakdown

    $10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (3)

    What Clients Have Said

    Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.
    Read All Reviews

    More responsive than most other service providers

    OBI Services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
  • LEX Reception Logotype

    LEX Reception

    4.9 32 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    250 - 999

    Services provided

    50% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    LEX Reception offers comprehensive Contact Center Services, specializing in Inbound Call Center and Customer Care Services for legal firms. The reviews highlight their ability to provide professional, empathetic, and 24/7 telephonic support. Approximately 90% of feedback is positive, emphasizing their proactive communication, script customization, and client satisfaction. Clients appreciate their seamless integration with existing systems and consistent call handling, with some recommending improvements in language options and app functionality.

    See all 32 projects
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, clients have expressed high satisfaction with LEX Reception's professional and responsive service, particularly highlighting the positive impact on client communication and appointment scheduling. One client praised their dedicated account manager, Latasha, for her tailored support and valuable insights, which enhanced business operations. However, suggestions for improvement included the addition of appointment calendar access in their mobile app and the availability of Arabic-speaking receptionists.
    Read 1 Recent Review
    26 of 29 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Immigration Law Firm

    5.0 — LEX Reception provides call center services for an immigration law firm. The team is responsible for responding to client calls, scheduling appointments, and collecting client intake information. Read more
    Read 29 Reviews

    Industry Experience

    LexReception has demonstrated exceptional expertise in the legal industry, providing 24/7 answering services to law firms specializing in various legal matters such as criminal defense, family law, and personal injury. Clients commend their proactive communication, effective call handling, and ability to customize scripts. The overall sentiment is highly positive, highlighting significant improvements in client satisfaction and retention rates. Beyond legal, they have ventured into consulting and IT services, maintaining the same high standards of service and responsiveness.

    Read All Reviews

    Select Industry to see insights

    Consulting IT Services Hospitality & leisure Legal

    View projects from:

    Phoenix, Arizona (2) Gilbert, Arizona (1) East Islip, New York (1) Silver Spring, Maryland (1) St. Louis, Missouri (1) Lubbock, Texas (1) Mankato, Minnesota (1) Akron, Ohio (1) Anaheim, California (1) Los Angeles, California (1) Pasadena, California (1) Redlands, California (1) Baltimore, Maryland (1) Rockville, Maryland (1) Denver, Colorado (1) San Francisco, California (1) Portland, Oregon (1) Vancouver, Washington (1) Newton, Massachusetts (1) Wakefield, Massachusetts (1) Worcester, Massachusetts (1) Charlottesville, Virginia (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Hillsborough, North Carolina (1) Monroe, Louisiana (1) Gold River, California (1) Saint George, South Carolina (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish

    This provider is available in 2 time zones:

    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
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  • Boldr. Logotype

    4.8 10 reviews
    Premier Verified
    $1,000+
    Undisclosed
    1,000 - 9,999
    Santa Monica, CA

    Services provided

    15% Call Center Services
    50% Customer Service Outsourcing
    15% Back Office Outsourcing +2 services
    15% Employer of Record (EOR) Services
    5% Data Annotation Services

    Boldr. is a customer service center specializing in contact center services and call handling. They provide both inbound and outbound call center solutions, including lead qualification, live chat, and telephonic support. Reviews indicate high customer satisfaction and seamless integration with client businesses, with recurring praise for their adaptability and management capabilities. However, staying responsive to changes and providing more proactive feedback are noted areas for improvement.

    See all 10 projects

    Reviews mention Helpful

    Overall sentiment regarding Boldr. is highly positive, with clients praising their flexibility, responsiveness, and helpfulness. One client noted, 'Boldr is a partner we hope to continue to work with for years to come,' highlighting their effective onboarding and quality customer support. Another client emphasized their understanding of client objectives and the strong work ethic of their staff, stating, 'Their personalities are pleasant, helpful, and friendly.' Such feedback reflects Boldr.'s commitment to delivering exceptional service.
    • PEO Support for Baby Registry Platform
      4.5 Aug 12, 2022

      With the exception of some payroll hiccups during implementation, working with Boldr has been very easy. They are flexible, responsive, and helpful. Boldr is a partner we hope to continue to work with for years to come.

      Read Full Review
    • Customer Service for E-Commerce and Consumer Products Co.
      5.0 Jul 19, 2022

      Their personalities are pleasant, helpful, and friendly. All of their staff have a terrific work ethic, from their senior management team all the way down to the front-line representatives.

      Read Full Review
    Read All Reviews
    2 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Insurance Company

    5.0 — Boldr. provides call center services for an insurance company. The team qualifies leads and their needs using an internal script the client provides, then passes leads over to a sales agent. Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
    Read All Reviews

    More responsive than most other service providers

    Boldr. is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
  • IntelligentBee Logotype

    4.8 9 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    250 - 999
    Iași, Romania

    Services provided

    30% Call Center Services
    50% Customer Service Outsourcing
    20% Back Office Outsourcing

    IntelligentBee is a versatile IT services company specializing in customer support, technical support, and software development. Client reviews highlight their flexibility, ability to deliver projects on time, and high-quality service. Approximately 90% of reviewers appreciate their commitment to understanding clients' needs and maintaining excellent communication. Suggestions for improvement focus on minor documentation and scheduling aspects.

    See all 9 projects
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, reviews for IntelligentBee highlight their exceptional IT support services, with clients noting impressive response times and high satisfaction rates. One client from Gorgias emphasized their flexibility and ability to handle diverse tasks beyond initial agreements. However, a suggestion for improvement was made regarding better documentation of standard operating procedures. Overall, the sentiment is overwhelmingly positive, showcasing IntelligentBee as a reliable partner for technical support.
    Read 1 Recent Review

    Industry Experience

    IntelligentBee has demonstrated expertise across various industries including Software, Information Technology, Automotive, Media, IT Services, and Financial Services. Clients highlighted strengths in technical and customer support, process improvements, and development capabilities. Overall, the sentiment is positive, with feedback emphasizing high responsiveness, effective communication, and a commitment to quality. Specifically, clients in IT and Software noted exemplary support and project management, while those in Financial Services appreciated their customer service improvements. This versatility indicates a strong fit for projects within these sectors.

    Read All Reviews

    Select Industry to see insights

    Information technology Automotive Media IT Services Software Financial services

    Average Project Cost Breakdown

    $200,000 to $999,999 (2) Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Client feedback on IntelligentBee highlights their strong value for money, with many stating the services provided fit within budget while delivering high-quality results. One client noted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned saving significantly compared to local alternatives. Overall, the sentiment is positive, with clients appreciating the flexibility and responsiveness of the team, often resulting in successful outcomes for their projects.
    Read All Reviews

    View projects from:

    United States (3) Norway (2) Romania (2) Canada (1)

    This provider is fluent in 6 languages:

    • English
    • Spanish
    • German
    • French
    • Italian
    • Romanian

    This provider is available in 34 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • Japan Standard Time (JST)
    View all time zones
    View Profile Visit Website
  • Remote Team Solutions Logotype

    5.0 22 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    250 - 999
    Torreón, Mexico

    Services provided

    10% Call Center Services
    10% Back Office Outsourcing
    10% Customer Service Outsourcing +7 services
    10% Employer of Record (EOR) Services
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% IT Staff Augmentation
    10% Recruitment Process Outsourcing
    10% Sales Outsourcing
    10% Staffing

    Remote Team Solutions is a company providing comprehensive call center and customer support services, including phone support and customer care services. Reviewers highlight their responsiveness, organization, and ability to integrate seamlessly into existing teams, leading to increased productivity and customer retention. While 100% of the feedback is positive, some note room for improvement in ramp-up times.

    See all 22 projects
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of Remote Team Solutions highlight strong client satisfaction, particularly regarding their project management and trustworthiness. A CTO from Nutiliti emphasized the seamless handling of utility operations and praised RTS for their alignment with company values and culture. Clients appreciate the flexibility in management style and the consistent support provided by RTS. Overall, feedback indicates a solid partnership with no noted areas for improvement, reinforcing a positive sentiment toward the company.
    Read 1 Recent Review

    Industry Experience

    Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.

    Read All Reviews

    Select Industry to see insights

    Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.
    Read All Reviews

    More responsive than most other service providers

    Remote Team Solutions is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
  • JMS Elite Logotype

    4.9 7 reviews
    Premier Verified
    $25,000+
    $50 - $99 / hr
    10 - 49
    Willoughby, OH

    Services provided

    10% Call Center Services
    70% Sales Outsourcing
    20% Market Research

    JMS Elite is a company specializing in Contact Center Services, offering expertise in both inbound and outbound call handling. Across various reviews, the company is praised for its effective lead generation and telemarketing services, with customers consistently highlighting their professionalism and insightful reporting. Approximately 100% of reviewers commend their ability to integrate seamlessly with client operations and provide valuable customer intelligence.

    See all 7 projects

    Reviews mention Communicative

    Clients have consistently praised JMS Elite for their exceptional communication skills. One client noted the 'excellent' communication during the onboarding process, highlighting timely reporting and full transparency. The agency's ability to thoroughly understand their clients' industries and pain points was also commended, contributing to a productive workflow. Overall, the sentiment reflects a strong appreciation for JMS Elite's communicative approach, with clients feeling well-informed and engaged throughout their projects.
    • Lead Generation & Calling Program for Marketing Agency
      5.0 Feb 4, 2021

      The onboarding process was thorough and the communication between our team and their callers was excellent. We receive timely reporting and have full transparency into the calling program.

      Read Full Review
    Read All Reviews
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent client feedback for JMS Elite highlights their exceptional professionalism and responsiveness, particularly in lead generation efforts. A president of an insurance company praised their commitment to quality, noting the impressive competence of their business development executives. Clients appreciate the timely delivery of reports and regular communication, which fosters a collaborative partnership. The firm is recognized for its focus on hiring experienced salespeople, contributing to a successful and supportive working relationship.
    Read 1 Recent Review
    4 of 4 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Outreach & Lead Prospecting for Software & Sensors Co

    5.0 — A software and sensors company partners with JMS Elite to conduct customer outreach. Using contact lists and talking points, JMS Elite calls potential customers, identifies leads, and schedules Read more
    Read 4 Reviews

    Industry Experience

    JMS Elite has garnered positive feedback across various industries including Energy & Natural Resources, IT Services, Advertising & Marketing, Manufacturing, Software, and Insurance. Clients commend their effective lead generation, professionalism, and adaptability, noting significant improvements in client outreach and sales pipelines. Their expertise particularly shines in IT Services and Software, where they excel at engaging decision-makers. Overall sentiment is highly favorable, indicating JMS Elite is well-suited for clients seeking dedicated sales support in these sectors.

    Read All Reviews

    Select Industry to see insights

    IT Services Advertising & marketing Manufacturing Software Energy & natural resources Insurance
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  • Uptown Creation Logotype

    5.0 20 reviews
    Premier Verified
    $1,000+
    $150 - $199 / hr
    10 - 49
    Iowa City, IA

    Services provided

    35% Social Media Marketing
    20% Marketing Strategy
    20% Sales Outsourcing +2 services
    15% Email Marketing
    10% Direct Marketing

    Uptown Creation is a LinkedIn marketing agency specializing in LinkedIn outreach, content creation, and lead generation. With a 100% positive feedback rate across reviews, clients consistently praise their expertise in LinkedIn strategies, professionalism, timely delivery, and ability to generate high-quality leads and meetings. Notably, 100% of reviewers commend their approach to crafting personalized campaigns and understanding client needs.

    See all 20 projects
    4 of 4 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 4 times in the past 6 months

    In recent reviews, Uptown Creation has received overwhelmingly positive feedback for their LinkedIn strategy and outreach services. Clients praised their responsiveness and professionalism, with one noting they booked 37 meetings and generated over $700,000 in pipeline. Another emphasized their expertise, stating they booked 30 meetings leading to seven-figure pipeline growth. The team's ability to turn data into actionable insights and maintain clear communication was highlighted as a key strength. Overall, clients reported high satisfaction with their results and collaboration.
    Read 4 Recent Reviews

    Industry Experience

    Uptown Creation has garnered positive feedback across various industries including Advertising & Marketing, Business Services, Financial Services, IT Services, Healthcare, and more. Clients consistently praise their expertise in LinkedIn outreach, lead generation, and content strategy, resulting in significant revenue generation and successful engagement with target markets. The overall sentiment reflects strong satisfaction with their professional communication, timely delivery, and tailored approach, making them a suitable partner for businesses looking to enhance their LinkedIn presence and achieve measurable growth.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Business services Financial services Information technology Healthcare Research Software Consumer Products Consulting Real estate IT Services

    Average Project Cost Breakdown

    $10,000 to $49,000 (7) Less than $10,000 (5) $50,000 to $199,999 (5)

    What Clients Have Said

    Clients consistently highlight Uptown Creation's exceptional value for money, emphasizing their competitive pricing and impressive results. For instance, one client noted, "Good value for cost" and reported generating over $700,000 in pipeline, while another stated, "Pricing fit our budget" and achieved a 12X ROI. Overall sentiment reflects satisfaction with the quality of service relative to cost, reinforcing Uptown Creation's reputation as a cost-effective partner in lead generation and LinkedIn outreach.
    Read All Reviews

    View projects from:

    New York City, New York (2) Miami, Florida (2) San Diego, California (2) Laguna Beach, California (1) Chicago, Illinois (1) Des Moines, Iowa (1) Fort Lauderdale, Florida (1) Newport Beach, California (1) Tampa, Florida (1) Phoenix, Arizona (1) Seattle, Washington (1) Boston, Massachusetts (1) Cumming, Georgia (1) Eatontown, New Jersey (1) Orange County, California (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 16 time zones:

    • Greenwich Mean Time (GMT)
    • Japan Standard Time (JST)
    • Alaska Standard Time (AKST)
    • Central European Time (CET)
    • Central Standard Time (CST)
    • Eastern European Time (EET)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    View all time zones
    View Profile Visit Website
  • Paragon Sales Solutions Logotype

    4.9 44 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    10 - 49
    Countesthorpe, England

    Services provided

    25% Call Center Services
    25% Sales Outsourcing
    25% Social Media Marketing +3 services
    10% Other Marketing
    10% Web Design
    5% Business Consulting

    Paragon Sales Solutions is a company specializing in Contact Center Services, focusing on lead generation, telesales, and customer support services. Reviews highlight their enthusiasm, adaptability, and professional approach, with 90% of clients noting impressive communication and project management skills. They successfully generate leads and build client relationships, although some suggest improvements in reporting and meeting booking efficiency.

    See all 44 projects
    10 of 13 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation Services for Financial Education Company

    4.0 — Paragon Sales Solutions provided lead generation services for a financial education company. The team was tasked with identifying warm leads for the client's training sessions. Read more
    Read 13 Reviews

    Industry Experience

    Paragon Sales Solutions has garnered positive feedback across various industries, including Education, Insurance, Arts, and Manufacturing. Clients praised their expertise in lead generation, project management, and adaptability, with a strong emphasis on clear communication and timely deliverables. In Education, they excelled in creating resources for inclusive student support. In Insurance and Business Services, their effective outreach strategies enhanced client engagement and lead generation. Overall, their proven impact positions them as a valuable partner for organizations seeking growth in diverse sectors.

    Read All Reviews

    Select Industry to see insights

    Design Education Financial services Software Insurance Arts, entertainment & music Environmental Services Consulting Construction Business services Manufacturing Retail Research Other Industry Legal Advertising & marketing Consumer Products Wellness & Fitness IT Services Beauty & Cosmetics Sports Automotive Nonprofit Healthcare Media Real estate Supply Chain, Logistics, and Transport

    More responsive than most other service providers

    Paragon Sales Solutions is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
  • Adentcom Contact Center & BPO Logotype

    Adentcom Contact Center & BPO

    4.9 6 reviews
    Premier Verified
    Undisclosed
    < $25 / hr
    50 - 249

    Services provided

    40% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing

    Adentcom Contact Center & BPO is a professional contact center service provider specializing in inbound and outbound call center services, customer support, and telemarketing services. The company is highly regarded for its responsive communication, adaptability, and alignment with client values, with 100% of reviewers praising their professionalism and project management. Clients consistently report high satisfaction with Adentcom’s ability to deliver results effectively.

    See all 6 projects

    Reviews mention Adaptable

    Clients have expressed a strong sentiment regarding Adentcom's adaptability, highlighting their ability to seamlessly adjust to various systems as required. One client noted, 'They also don't have any issues adapting to different situations,' reflecting a consistent appreciation for their flexibility. Overall, feedback indicates that Adentcom's adaptability contributes significantly to their professionalism and effectiveness in meeting client needs.
    • Appointment Setting Services for Call Center Services Co
      5.0 Jul 21, 2025

      They are very professional, and their experience is evident in the results. They also don't have any issues adapting to different situations, such as systems that were required to be used.

      Read Full Review
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    1 of 2 reviews are 5 stars
    2 new reviews for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent client feedback on Adentcom Contact Center & BPO highlights their strong alignment with client values and effective communication. Clients praised their responsiveness and professionalism, particularly noting the excellent English skills of assigned agents. One client emphasized the company's commitment to their success, while another appreciated their adaptability to various systems. Overall, the sentiment is positive, with clients expressing satisfaction in meeting project goals and a desire for continued close partnership.
    Read 2 Recent Reviews
    3 of 4 Call Center Services reviews are 5 stars
    4 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back-Office Outsourcing & Call Center Services for BPO Firm

    4.5 — Adentcom Contact Center & BPO provides back-office outsourcing and call center services for a BPO firm. They manage inbound and outbound calls, data entry, and job applicant screening for tax Read more
    Read 4 Reviews

    Industry Experience

    Adentcom Contact Center & BPO has demonstrated expertise across several industries, including Business Services, Home Services, Real Estate, and Consulting. Clients praise their professionalism, responsiveness, and adaptability, particularly in appointment setting, customer support, and data management. The overall sentiment is highly positive, with specific strengths noted in team communication and cultural alignment. This provider is well-suited for businesses seeking reliable BPO services in these sectors.

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    Select Industry to see insights

    Business services Home Services Other industries Real estate Consulting
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  • Uassist.ME Logotype

    4.6 33 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    250 - 999
    Miami Beach, FL

    Services provided

    10% Call Center Services
    50% Back Office Outsourcing
    30% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    Uassist.ME is a proficient provider of Contact Center Services that offers diverse solutions such as Customer Support Services, Inbound Call Center, and Administrative Assistance. The company is praised for effective communication, with approximately 100% of clients highlighting their responsiveness and detail-oriented service. Reviews indicate an impressive 90% satisfaction rate for their phone support and customer care services.

    See all 33 projects
    2 of 2 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 2 times in the past 6 months

    In the past six months, Uassist.ME has received positive feedback for their proactive and professional approach. Clients noted significant improvements in customer service, with one client reporting a 28% reduction in dropped calls and enhanced CSAT scores. Another client praised their ability to deliver high-quality leads and adapt messaging effectively, contributing to pipeline growth. Overall, the sentiment is highly favorable, with clients appreciating the collaborative nature and reliability of Uassist.ME's services.
    Read 2 Recent Reviews
    4 of 5 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Administrative Support for Mortgage Company

    5.0 — Uassist.ME provides administrative support for a mortgage company. They're helping the client organize customer files and conduct follow-up calls as needed. Read more
    Read 5 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (9) Less than $10,000 (8) $50,000 to $199,999 (6) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Uassist.ME as a cost-effective solution providing significant value for money. For instance, one client noted a 30% business growth attributed to their services, while another highlighted a 97% customer satisfaction rate linked to their assistance. Feedback emphasizes the company's reliability and responsiveness, often describing their virtual assistants as professional and well-trained. However, there are mentions of varying quality in service delivery, suggesting that while many clients are satisfied, some have experienced inconsistencies.
    Read All Reviews

    More responsive than most other service providers

    Uassist.ME is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • MyOutDesk Logotype

    5.0 5 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Sacramento, CA

    Services provided

    30% Back Office Outsourcing
    30% Customer Service Outsourcing
    25% Sales Outsourcing +1 service
    15% Finance & Accounting Outsourcing (FAO)

    MyOutDesk is a Contact Center Services provider excelling in Customer Support Services and Call Handling for various industries. The company received overwhelmingly positive feedback for their quality candidates and efficient project management, with no areas for improvement mentioned. Approximately 100% of reviews highlight their speed and ability to meet staffing needs effectively.

    See all 5 projects
    1 of 1 reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of MyOutDesk highlight positive client experiences, particularly emphasizing the effective virtual assistant services provided. Clients appreciate the company's thorough vetting process, which ensures suitable candidate matches. One client noted their assistant's responsiveness and ability to manage complex tasks efficiently, enhancing daily operations. Communication with MyOutDesk is consistently praised as clear and effective. Overall, the sentiment is highly favorable, with clients reporting satisfaction and no significant areas for improvement.
    Read 1 Recent Review

    Industry Experience

    MyOutDesk has garnered positive feedback across various industries, including Education, Financial Services, Hospitality & Leisure, and Fitness. Clients highlight their strengths in providing reliable virtual assistance, effective communication, and quick staffing solutions. In Education, they support administrative tasks for in-home services. In Financial Services, their virtual assistants enhance efficiency by handling repetitive tasks. In Hospitality, they streamline operations and customer service, while in Fitness, they assist with administrative duties. Overall, their expertise makes them a strong fit, particularly for businesses requiring administrative and operational support.

    Read All Reviews

    Select Industry to see insights

    Education Other Industry Hospitality & leisure Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently express satisfaction with MyOutDesk's cost-effectiveness and overall value for money. One client highlighted, 'good value for cost,' while another noted significant time savings leading to increased productivity, translating to financial benefits. The company’s rigorous vetting process for virtual assistants is frequently praised, enhancing perceived value. Overall, feedback indicates that clients feel they receive quality services that justify their investment.
    Read All Reviews

    View projects from:

    Greenville, South Carolina (1) Frisco, Texas (1) South Lake Tahoe, California (1) Scottsdale, Arizona (1)
    View Profile Visit Website
  • Significo Logotype

    5.0 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    50 - 249
    Zagreb, Croatia

    Services provided

    40% Call Center Services
    40% CRM Consulting and SI
    10% Back Office Outsourcing +1 service
    10% Customer Service Outsourcing

    Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

    See all 6 projects

    Reviews mention Communicative

    The feedback regarding Significo's communication is overwhelmingly positive. Clients noted their 'receptive and consistent communication' and highlighted that they 'respond quickly' to inquiries. The project management was praised for timely delivery and effective responses to client needs, emphasizing a strong communicative approach throughout the collaboration. Overall, the sentiment reflects a high level of client satisfaction with the company's communication practices.
    • Call Center Services for Automotive Services Company
      5.0 Jun 26, 2025

      They were very receptive and consistent with their communication. If there are areas for improvement, they respond in real time and quick.

      Read Full Review
    Read All Reviews
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, Significo has received positive feedback for their exceptional communication and timely project delivery. A client from Porsche Croatia noted their alignment on values and budget-friendly pricing. The responsiveness to client needs was highlighted, with no specific measurable outcomes reported. Overall, clients appreciate Significo's consistent engagement and quick responses, indicating a strong client relationship.
    Read 1 Recent Review
    3 of 3 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Automotive Services Company

    5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
    Read All Reviews
    View Profile Visit Website
  • Enshored Logotype

    4.8 11 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines

    Services provided

    10% Call Center Services
    30% Content Moderation Services
    30% Customer Service Outsourcing +5 services
    10% Back Office Outsourcing
    5% Data Annotation Services
    5% PEO/Employee Leasing
    5% Sales Outsourcing
    5% Social Media Marketing

    Enshored is a provider of Contact Center Services, specializing in Customer Support Services and Call Handling. They have received overwhelmingly positive feedback, with clients highlighting their strong project management skills, adaptability, and consistent quality. Approximately 90% of reviewers praise their ability to scale efficiently and maintain low turnover rates, making them a reliable partner for telephonic support and customer service center needs.

    See all 11 projects

    Reviews mention Well-organized projects

    Clients consistently express satisfaction with Enshored's project organization and management. One client noted their 'phenomenal' project management and effective communication, highlighting a structured approach with regular business reviews. Another client praised Enshored for proactively suggesting projects and efficiently scaling support teams. Overall, feedback indicates a strong sentiment towards Enshored's ability to handle projects well, maintain quality control, and foster effective collaboration.
    • Task Automation & Data Gathering for Fintech Company
      5.0 Nov 19, 2021

      Enshored’s project management is phenomenal. I have no qualms about their performance and communication. In terms of tools, we use spreadsheets and PowerPoint presentations. For communication, we have a weekly, monthly, and quarterly business review that allows me to understand how we’re filling our capacity, what projects we have, and what questions they have.

      Read Full Review
    Read All Reviews
    2 of 4 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    BPO & Email Support Services for Multi-Content Platform

    5.0 — Enshored provides BPO services for a multi-content platform. The team offers email ticket support for inbound and outbound customer interactions and helps with the client's Kickstarter campaigns. Read more
    Read 4 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (4) $200,000 to $999,999 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Enshored's strong value for money, emphasizing their cost-effective solutions compared to in-house staffing. For instance, one client noted a monthly investment of $3,000 which resulted in improved customer satisfaction and efficient operations, while another mentioned savings of approximately $2 million compared to internal hires. Overall, the sentiment is positive, with clients appreciating the balance of quality service and affordability.
    Read All Reviews

    View projects from:

    United States (9) Scotland (2)

    This provider is fluent in 14 languages:

    • English
    • Spanish
    • Arabic
    • Portuguese
    • Japanese
    • Korean
    • French
    • Thai
    • Italian
    • German
    • Mandarin
    • Russian
    View all languages

    This provider is available in 4 time zones:

    • Greenwich Mean Time (GMT)
    • Central European Time (CET)
    • Pacific Standard Time (PST)
    • Singapore Standard Time (SGT)
    View Profile Visit Website
  • Abby Connect Logotype

    4.8 83 reviews
    Premier Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Las Vegas, NV

    Services provided

    100% Call Center Services

    Abby Connect is a premier provider of Contact Center Services, specializing in Customer Support Services, including Inbound Call Center, Phone Support, and Call Handling. Across numerous reviews, clients praise Abby Connect for their professionalism, attentive service, and quick adaptation to specific business needs, with 100% of reviewers expressing satisfaction. Notably, 80% of feedback highlights the company's ability to enhance client communication and manage calls efficiently.

    See all 83 projects
    61 of 79 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Business Services Firm

    5.0 — Abby Connect provides call center services for a business services firm. The team answers the phones when the client's associates are unavailable, responds to basic client questions, and makes Read more
    Read 79 Reviews

    Industry Experience

    Abby Connect has demonstrated strong expertise across various industries including legal, healthcare, real estate, business services, and more. Clients consistently highlight their professionalism, responsiveness, and ability to enhance customer service. In the legal sector, they are praised for improving client interactions and call management. In healthcare, their support facilitates timely patient communication. Overall sentiment is overwhelmingly positive, indicating that Abby Connect is well-suited for businesses seeking reliable virtual receptionist services across diverse sectors.

    Read All Reviews

    Select Industry to see insights

    Business services Legal Construction Real estate Other Industry Advertising & marketing Healthcare Telecommunications Food & Beverages Wellness & Fitness Financial services Design Chemicals & Biotechnology Manufacturing Transportation Retail Education Automotive Sports Consumer Products Energy & natural resources Utilities Hospitality & leisure

    Average Project Cost Breakdown

    Less than $10,000 (51) $10,000 to $49,000 (15) $50,000 to $199,999 (4) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently commend Abby Connect for their cost-effectiveness, noting that their services provide substantial value for money. One client highlighted that their pricing fit their budget while delivering high-quality service, stating, "Good value for cost." Another client emphasized the affordability compared to competitors, mentioning they spent significantly less while receiving excellent service. Overall sentiment reflects satisfaction with the balance of cost and quality, with many clients affirming that Abby Connect's services have improved their operational efficiency without incurring excessive expenses.
    Read All Reviews

    View projects from:

    United States (80) Canada (1)
    View Profile Visit Website

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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

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We evaluate service providers using a structured methodology that combines:

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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Martal Group
2 Belkins
3 Abstrakt Marketing Group
4 LevelUp Leads
5 SupportYourApp
6 A-SALES AB
7 DMT Business Development
8 SalesAR
9 Hugo Inc.
10 Unity Communications
11 SalesRoads
12 Leadium
13 Social Bloom
14 Remote CoWorker
15 BPO Hive LLC

Contact Center Outsourcing Service Providers

  1. Martal Group Logotype

    Martal Group

    $1,000+
    $25 - $49 / hr
    250 - 999
    Oakville, Canada

    Ability to deliver

    40/40.0
    20/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    10% Call Center Services
    75% Sales Outsourcing
    15% Other
    View Profile Visit Website
  3. Abstrakt Marketing Group Logotype

    Abstrakt Marketing Group

    $1,000+
    $100 - $149 / hr
    250 - 999
    St. Louis, MO

    Ability to deliver

    39.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    75% Sales Outsourcing
    25% Other
    View Profile Visit Website
  4. LevelUp Leads Logotype

    LevelUp Leads

    $1,000+
    $25 - $49 / hr
    50 - 249
    Laguna Beach, CA

    Ability to deliver

    39.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  7. DMT Business Development Logotype

    DMT Business Development

    $1,000+
    $25 - $49 / hr
    50 - 249
    Ottawa, Canada

    Ability to deliver

    38.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    10% Call Center Services
    75% Sales Outsourcing
    15% Other
    View Profile Visit Website
  8. SalesAR Logotype

    SalesAR

    $1,000+
    < $25 / hr
    50 - 249
    London, England

    Ability to deliver

    37.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    7.9/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  10. Unity Communications Logotype

    Unity Communications

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Gilbert, AZ

    Ability to deliver

    39.2/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  11. SalesRoads Logotype

    SalesRoads

    $5,000+
    Undisclosed
    50 - 249
    Boca Raton, FL

    Ability to deliver

    37.2/40.0
    17.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  12. Leadium Logotype

    Leadium

    $1,000+
    < $25 / hr
    50 - 249
    Las Vegas, NV

    Ability to deliver

    37.1/40.0
    18.2/20 Reviews
    9.8/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    10% Call Center Services
    75% Sales Outsourcing
    15% Other
    View Profile Visit Website
  13. Social Bloom Logotype

    Social Bloom

    $1,000+
    $50 - $99 / hr
    10 - 49
    Olympia, WA

    Ability to deliver

    37/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    7.8/10 Market Presence

    Service focus

    10% Call Center Services
    70% Sales Outsourcing
    20% Other
    View Profile Visit Website
  14. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  15. BPO Hive LLC Logotype

    BPO Hive LLC

    $5,000+
    < $25 / hr
    50 - 249
    Cairo, Egypt

    Ability to deliver

    36.7/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    30% Call Center Services
    20% Sales Outsourcing
    50% Other
    View Profile Visit Website
  16. Virtual Sales Limited Logotype

    Virtual Sales Limited

    $1,000+
    $100 - $149 / hr
    10 - 49
    Horsham , England

    Ability to deliver

    36.4/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    90% Sales Outsourcing
    View Profile Visit Website
  17. Appointment Setter Online Logotype

    Appointment Setter Online

    $1,000+
    Undisclosed
    1,000 - 9,999

    Ability to deliver

    36.2/40.0
    20/20 Reviews
    10/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    20% Call Center Services
    60% Sales Outsourcing
    20% Other
    View Profile Visit Website
  19. Prialto Logotype

    Prialto

    $1,000+
    < $25 / hr
    250 - 999
    Portland, OR

    Ability to deliver

    39.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  21. FiveRings Marketing Logotype

    FiveRings Marketing

    $1,000+
    Undisclosed
    10 - 49
    Langley, Canada

    Ability to deliver

    35.5/40.0
    17.2/20 Reviews
    9.1/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    80% Sales Outsourcing
    20% Other
    View Profile Visit Website
  24. Callbox Logotype

    Callbox

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Los Angeles, CA

    Ability to deliver

    35.3/40.0
    17.8/20 Reviews
    10/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    10% Call Center Services
    60% Sales Outsourcing
    30% Other
    View Profile Visit Website
  25. Leadowski Logotype

    Leadowski

    $5,000+
    $25 - $49 / hr
    2 - 9
    Kyiv, Ukraine

    Ability to deliver

    35.2/40.0
    18.4/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    90% Sales Outsourcing
    10% Other
    View Profile Visit Website
  27. Alphoric Logotype

    Alphoric

    $5,000+
    $150 - $199 / hr
    10 - 49

    Ability to deliver

    35.1/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    100% Sales Outsourcing
    View Profile Visit Website
  28. Beyond Codes Inc. Logotype

    Beyond Codes Inc.

    $10,000+
    $25 - $49 / hr
    250 - 999
    Simi Valley, CA

    Ability to deliver

    35.1/40.0
    15.6/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    60% Sales Outsourcing
    40% Other
    View Profile Visit Website
  29. ContactWorks Logotype

    ContactWorks

    $5,000+
    $25 - $49 / hr
    50 - 249
    Austin, TX

    Ability to deliver

    35/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    25% Call Center Services
    25% Sales Outsourcing
    50% Other
    View Profile Visit Website
  30. Leading Solution Logotype

    Leading Solution

    $1,000+
    < $25 / hr
    2 - 9
    Kyiv, Ukraine

    Ability to deliver

    34.8/40.0
    16.2/20 Reviews
    9.9/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    80% Sales Outsourcing
    20% Other
    View Profile Visit Website

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How to Build a Budget for Call Center Services [With Template]

Updated December 3, 2025
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template
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Guide to Call Center Outsourcing

Updated December 18, 2024
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
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How To Hire a Call Center in 4 Steps

Updated December 18, 2024
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

Call Center FAQs

Looking for a call center but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a call center, from pricing and services to results and red flags.

Clutch features firms offering inbound and outbound support, customer care, and sales solutions twice a year based on a proprietary methodology. The top call center firms for Fall 2025 include:

  1. Martal Group

  2. Belkins

  3. Abstrakt Marketing Group

  4. LevelUp Leads

  5. SupportYourApp

  6. A-SALES AB

  7. DMT Business Development

  8. SalesAR

  9. SalesRoads

  10. Leadium

  11. Unity Communications

  12. Social Bloom

  13. Remote CoWorker

  14. Virtual Sales Limited

  15. Appointment Setter Online

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