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SupportYourApp
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
30% Customer Service Outsourcing30% Call Center Services20% AI Agents +215% Back Office Outsourcing5% Data Annotation ServicesFocus Areas
17% Email Support Services42% Chat Support Services31% Phone Support Services +110% Order Processing & TakingSee all 83 projectsSupportYourApp is a Customer Service Outsourcing (CSO) company specializing in outsourced customer support and call center solutions. Reviews reveal a mix of experiences, with approximately 70% expressing satisfaction with their responsiveness, adaptability, and operational excellence, while 30% highlight issues around accountability and reliability. Their strengths lie in delivering 24/7 support, proactive communication, and high customer satisfaction scores.
8 of 11 reviews are 5 stars8 new reviews for Customer Service Outsourcing services$200,000 – $999,999 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
Over the past six months, client feedback on SupportYourApp has been mixed. Positive reviews highlight their operational excellence, timely delivery, and significant improvements in customer satisfaction, such as increasing ticket resolution rates from 15 to 40 per month. However, some clients expressed disappointment with service quality, citing issues like lack of ownership and inconsistent coverage. For instance, one client reported that the service resulted in increased internal workload rather than efficiency. Overall sentiment reflects both successful partnerships and areas needing improvement.Was this helpful?
25 of 31 Customer Service Outsourcing reviews are 5 stars8 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 31 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Audio Technology Company
5.0 — SupportYourApp provides customer support services for an audio technology company. The team handles email and chat support from 4 p.m. to 1 a.m. Kyiv time and manages side projects for the client. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The overall sentiment regarding SupportYourApp's cost and value for money is largely positive, with clients noting that their pricing fits budgets while providing quality service. One client praised the 'good value for the cost,' while another highlighted that the service has significantly improved customer satisfaction and response times. Conversely, a few reviews mentioned issues with service quality, indicating that while SupportYourApp is cost-effective, there are instances where the value may not meet expectations. Overall, clients express satisfaction with the financial investment relative to the service received.Was this helpful?
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United States (25) Ukraine (7) Israel (6) England (4) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
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$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Services provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +120% IT Staff AugmentationFocus Areas
25% Email Support Services60% Phone Support Services10% Order Processing & Taking +15% Chat Support ServicesSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Reviews mention Proactive
Clients have consistently praised Connext Global Solutions for their proactive approach. One CEO noted their ability to swiftly mobilize resources during the COVID-19 pandemic, ensuring uninterrupted services. Additionally, the company demonstrated proactivity in helping clients scale their workforce effectively. Overall, the sentiment reflects a strong appreciation for Connext's transparency, integrity, and commitment to addressing client needs promptly.-
Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021We have enjoyed working with Connext and have developed a deep relationship with the company. As with any business relationships we encounter obstacles. However, with Connext, they are always proactive, fair, and show a great deal of integrity in our interactions. When COVID hit, they were able to mobilize and get all the computers to our resources' homes so that there was no interruption in services. They have continued to be proactive in helping us add resources during the pandemic.
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Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 7 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
10% Customer Service Outsourcing45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +310% Call Center Services10% HR Consulting10% Sales OutsourcingFocus Areas
25% Email Support Services34% Chat Support Services33% Phone Support Services +18% Order Processing & TakingSee all 187 projectsRemote CoWorker is a Customer Support Outsourcing (CSO) company providing remote customer care and administrative support services. Their overall feedback is overwhelmingly positive, with 100% of reviewers highlighting their responsive communication, professionalism, and ability to effectively integrate into client operations. They consistently exceed expectations in project management and service delivery, leading to enhanced operational efficiency and increased client satisfaction.
15 of 16 reviews are 5 stars3 new reviews for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 16 Recent ReviewsReviewed 16 times in the past 6 months
Recent reviews of Remote CoWorker reflect a strong overall sentiment of satisfaction among clients. Notably, feedback highlights their responsiveness, efficiency, and ability to enhance operational processes. Clients like the Director of All-Steps Formation Riding praised the organizational skills and proactive problem-solving of their virtual assistant, while the CEO of Tiana Alexandria LLC commended their impressive support and quick response times. Overall, clients report increased productivity and successful outcomes, with no significant areas for improvement identified.Was this helpful?
18 of 24 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 24 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Transportation Company
5.0 — Remote CoWorker provided a virtual assistant for a transportation company. The VA assisted the client with their back office work, responded to customers, drafted quotes, and organized their Read moreWas this helpful?
Industry Experience
Remote CoWorker has garnered positive feedback across various industries, showcasing their strong expertise in sports, education, real estate, legal, medical, and marketing sectors. Clients commend their responsive communication, effective project management, and ability to streamline operations. Industries like medical and real estate particularly benefited from their administrative support and lead generation strategies, while educational institutions valued their assistance in business growth. Overall, the provider is well-suited for industries seeking reliable virtual assistance and operational efficiency.
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Business services Real estate Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Publishing Energy & natural resources Legal Sports MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally regard Remote CoWorker as offering excellent value for money, with many citing their competitive pricing and high-quality service. One client noted, "Their pricing fit our budget, and they provide good value for cost," while another stated, "The quality is as good as the leads they’re gathering." Overall, feedback highlights satisfaction with project outcomes and responsiveness, reinforcing the sentiment that the company's services are a worthwhile investment.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Services provided
15% Customer Service Outsourcing25% Back Office Outsourcing20% Employer of Record (EOR) Services +410% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingFocus Areas
20% Email Support Services30% Order Processing & Taking30% Phone Support Services +120% Chat Support ServicesSee all 44 projectsUnity Communications is a Customer Service BPO specializing in outsourced customer support, including call center solutions and remote customer care. The company consistently receives high praise for its professional and efficient service, with over 90% of reviews highlighting their timely responsiveness and ability to improve clients' customer satisfaction metrics. Reviewers frequently commend their thorough hiring process and strong cultural alignment with clients' values, though some suggest refining candidate searches to better fit specific needs.
Reviews mention Efficient
The client feedback regarding Unity Communications highlights their efficiency in service delivery. For instance, one client noted that Unity streamlined the hiring and onboarding process, providing a well-trained team in a short timeframe. Another client remarked on their bookkeeping services, stating that Unity doubled the effectiveness and efficiency of their work compared to previous providers. Overall, clients consistently praised Unity for their responsiveness, timely communication, and ability to adapt to evolving project needs, reinforcing a positive sentiment towards their efficient operations.-
Bookkeeping & Accounting for Import & Distribution Company
5.0 Sep 5, 2023Unity Communications does double the effectiveness and efficiency of the work for a fraction of its cost. Their bookkeeper’s work quality is better than anything I’ve found in Canada. I’ve worked with a large bookkeeping services company before; Unity Communications’ services are much better than theirs in terms of effectiveness and efficiency.
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BPO for Online Media Company
5.0 Sep 5, 2023Unity always delivers on time and on budget. We set specific measurable KPIs on a weekly basis. The ability to effortlessly balance dual responsibilities—maintaining excellent customer service while also producing high-quality content—demonstrates a level of skill and efficiency that sets them apart in the BPO sector.
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Telecom Management for Telecom Provider
5.0 Jun 19, 2019Efficient and easy. We were able to discuss what would work for us, and Unity Communications made the process streamlined. Unity Communications made things simple and easy, and it was clear they worked to be as efficient as possible.
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Outsourced Customer Service and E-Commerce for Crafts Company
5.0 Jun 19, 2019It was just me and them. It was simple and efficient. They had a 2 week, and 30 day plan that they achieved in less time. Transitioning things over to them was thought out well in advance and was incredibly flexible with my hectic schedule.
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Sales Prospecting for Wireless Solutions Retailer
5.0 May 23, 2019They’re consistent with their data, the volume of their orders, and their communication. They’re highly efficient with the system they’ve created with us. The team is very responsive and they always get back to us within 24 hours.
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9 of 10 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 10 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Breastfeeding Product Brand
5.0 — Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.Was this helpful?
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Services provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +110% Finance & Accounting Outsourcing (FAO)Focus Areas
10% Email Support Services50% Phone Support Services20% Chat Support Services +120% Order Processing & TakingSee all 52 projectsBig Outsource is a Customer Support Outsourcing provider offering call center solutions and customer service BPO services. Across reviews, 100% of clients praised their timely project delivery, professional communication, and seamless integration into client operations, with notable improvements in customer response times and administrative efficiency. They consistently deliver high-quality, reliable outsourced customer support, enhancing customer care and operational processes.
Reviews mention Accommodating
Clients have consistently praised Big Outsource for their accommodating nature, highlighting their impressive responsiveness to urgent requirements and changes. One client noted, 'Whenever we had urgent requirements or changes to be implemented, they swiftly adapted and accommodated our requests without compromising on quality.' Overall, the sentiment surrounding their accommodating service is highly positive, reinforcing their commitment to understanding and meeting client needs effectively.-
Customer Service Outsourcing for E-Commerce Retail Company
5.0 Aug 16, 2023Big Outsource exhibited exceptional project management skills. They consistently delivered on time and responded promptly to our evolving needs. Communication was seamless, ensuring that any adjustments were quickly addressed and implemented.
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Business & IT Consulting Services for Haircare Company
5.0 Aug 5, 2023Big Outsource's project management approach was highly professional and efficient. They consistently met our deadlines and were responsive to our requests, demonstrating adaptability to our specific needs.
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Customer Support for Driving Technology Company
5.0 Aug 4, 2023Big Outsource has shown impressive project management skills. They have always delivered on time and have been quick to respond to our needs, often providing proactive solutions to any challenges that arose.
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3 of 3 Email Support Services reviews are 5 stars2 new reviews for Email Support Services in past 6 months$50,000 – $199,999 avg. project costEmail Support Services Experience
Big Outsource has received overwhelmingly positive feedback for their Email Support Services, with 100% of reviews highlighting their responsiveness and professional staff. Clients praised their ability to enhance operational efficiency, notably reducing project turnaround times by 50%. Key strengths include strong communication, cultural alignment, and proactive management, with 75% of reviewers noting their significant impact on customer service capabilities. Overall, Big Outsource is seen as a reliable partner, with no negative feedback reported.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 8 time zones:
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Singapore Standard Time (SGT)
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$1,000+< $25 / hr250 - 999Portland, OR
Services provided
10% Customer Service Outsourcing70% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
25% Email Support Services55% Order Processing & Taking10% Chat Support Services +110% Phone Support ServicesSee all 45 projectsPrialto is a customer support outsourcing company specializing in providing remote customer care and administrative support. Their services, which include appointment setting, email management, and customer service BPO, are highly regarded, with 100% of reviewers praising their prompt communication and seamless integration into client workflows. Many clients highlight Prialto's proactive support, exceptional responsiveness, and strong alignment with company values, ensuring high satisfaction and operational efficiency.
Reviews mention Exceptional performance
Clients consistently highlight Prialto's exceptional performance, noting their seamless integration into workflows and proactive support. One client remarked on their administrators' readiness for any situation, while another praised the 'hyper-competent' team that goes above and beyond, exemplified by personal gestures such as sending gifts. Overall, the sentiment reflects a strong appreciation for Prialto's responsiveness, quality of service, and commitment to client success, with minimal areas for improvement identified.-
Executive Assistance for Strategy Consultancy
5.0 Dec 10, 2022Ellie is trusted to communicate directly with my clients, and it brings me joy to see the warmth my clients and contacts express in their little messages back and forth with Ellie about my scheduling: her professionalism and excellence engenders a delightfully warm response from my contacts. We have always hit our major committed dates, but with Ellie’s help we have significantly improved our on-time delivery rate of flexible and optional (above and beyond) projects. Finally: my stress level is significantly reduced even with significantly increased complexity and growth in my business, because of the force multiplication Ellie provides.
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Staff Augmentation for Software Firm
5.0 Aug 1, 2022Our VA has done immense work in updating records in our CRM, creating mailing lists and managing pipeline reporting. It has cut a few hours of administrative time out of my calendar, leaving me available for more customer contacts. The fluency of English spoken is off the charts by nearly everyone at the company, and the business acumen for technology tools exceeds many I work with here in the US.
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Event Management Services for Business Services Company
5.0 Nov 13, 2024The engagement manager provides exceptional service. The assistant and backup assistant work seamlessly together to ensure everything runs smoothly. It’s been a great delegation tool which allows me to focus on larger, high-priority projects.
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1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback on Prialto highlights their consistent delivery and efficient project management. A Vice President from a business services company noted their impressive speed of follow-up and the quality of team members assigned, stating, 'They always delivered on time and quickly scheduled follow-up meetings.' Clients appreciate Prialto's alignment with their values and culture, with no significant areas for improvement mentioned, reflecting a strong overall sentiment of satisfaction.Was this helpful?
2 of 2 Email Support Services reviews are 5 stars$10,000 – $49,000 avg. project costEmail Support Services Experience
Prialto has received overwhelmingly positive feedback for their Email Support Services, with 100% of reviewers noting their exceptional customer service and responsiveness. Clients highlight the seamless integration of their services into corporate cultures, with proactive support and efficient project management. Key strengths include effective communication and process improvement, with one client specifically praising language support. Continuous training and a strong commitment to client success are recurring themes, indicating Prialto's significant impact on their clients' operational efficiency.
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7 of 7 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 7 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
HR, R&D & Customer Service Support for Green Technology Co
5.0 — Prialto provides customer service support for a green technology company. The team is responsible for project management, scheduling, customer relations, content development, HR, and R&D Read moreWas this helpful?
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$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
30% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +310% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingFocus Areas
20% Email Support Services45% Phone Support Services20% Chat Support Services +115% Order Processing & TakingSee all 9 projectsSelect VoiceCom is a Customer Support Outsourcing company specializing in Call Center Solutions and Customer Service BPO. The company consistently receives positive feedback, with approximately 100% of reviewers appreciating their effective communication, cultural alignment, and quality assurance processes. Clients highlight their ability to improve call quality and efficiency, as well as their proactive approach to problem-solving.
Reviews mention Easy to work with
Clients consistently describe Select VoiceCom as easy to work with, highlighting their open communication and responsiveness. One client noted, 'their team has been amazing to work with,' appreciating the honest feedback exchange. Another remarked on their 'personalized approach' and willingness to adapt, stating they are 'very easy to speak to.' Overall, the sentiment reflects a strong alignment in culture and values, contributing to a collaborative and effective partnership.-
Recruitment Services for Financial Services Company
4.5 Oct 17, 2025We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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2 of 3 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office & Customer Service Outsourcing for Law Firm
5.0 — Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. Read moreWas this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
30% Customer Service Outsourcing50% Call Center Services10% Back Office Outsourcing +110% StaffingFocus Areas
20% Email Support Services50% Phone Support Services20% Order Processing & Taking +110% Chat Support ServicesSee all 34 projectsXACT is a Customer Service BPO specializing in outsourced customer support and call center solutions. Their clients praise their flexibility, cultural alignment, and proactive problem-solving. Approximately 75% of reviews highlight their strong project management and responsiveness, while some note occasional challenges in documentation accuracy. Overall, they consistently deliver high satisfaction and efficiency in customer service operations.
1 of 2 Email Support Services reviews are 5 stars1 new review for Email Support Services in past 6 monthsUnknown avg. project costEmail Support Services Experience
XACT demonstrates strong expertise in Email Support Services, with 100% positive feedback from clients regarding their adaptability and responsiveness. Notable strengths include their ability to scale customer service operations effectively and maintain high service levels. Clients report measurable success, such as achieving service targets and high customer satisfaction. Both reviews highlight their collaborative approach and alignment with client values, contributing to a seamless customer experience without significant areas for improvement noted.
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1 of 4 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back-Office & Customer Service for Promotional Products Co
5.0 — XACT provides back-office and customer service outsourcing for a promotional products company. The team's agents handle inbound customer inquiries, order status updates, and post-sale assistance. Read moreWas this helpful?
Industry Experience
XACT has demonstrated strong expertise across various industries, including Manufacturing, Logistics, Insurance, Real Estate, Automotive, Retail, Healthcare, Education, and Nonprofit sectors. Clients have praised their exceptional customer service, adaptability to project needs, and effective communication. Overall sentiment reflects satisfaction with their call center solutions, particularly in enhancing operational efficiency and improving customer experiences. Potential clients in these industries can anticipate reliable support, tailored services, and a commitment to quality.
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Manufacturing Supply Chain, Logistics, and Transport Insurance Real estate Automotive Retail Transportation Other Industry IT Services Education Arts, entertainment & music Advertising & marketing Healthcare Chemicals & Biotechnology Nonprofit Financial services Sports Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on XACT highlights a consistent sentiment of good value for money, with multiple clients noting that the pricing fits their budgets while delivering high-quality services. For instance, one client mentioned that XACT's pricing fit their budget and offered great value for the cost, while another emphasized their flexibility in staffing which allowed for effective scaling during peak periods. Overall, clients expressed satisfaction with the cost-effectiveness of the services provided, reinforcing XACT's reputation as a reliable partner.Was this helpful?
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +210% Call Center Services10% Content Moderation ServicesFocus Areas
20% Email Support Services50% Phone Support Services20% Chat Support Services +110% Order Processing & TakingSee all 68 projectsTop Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.
27 of 27 reviews are 5 stars16 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 27 Recent ReviewsReviewed 27 times in the past 6 months
In the last six months, Top Customer Service has received overwhelmingly positive feedback from clients across various industries. Clients praised their professionalism, responsiveness, and ability to handle inquiries efficiently, leading to improved communication and customer satisfaction. For instance, one client noted a 50% reduction in response times, while another highlighted the team's understanding of brand voice. Minor suggestions for improvement included more proactive communication and strategic insights, but overall, clients expressed high satisfaction with the quality of service provided.Was this helpful?
25 of 25 Customer Service Outsourcing reviews are 5 stars16 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 25 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read moreWas this helpful?
Industry Experience
The provider has demonstrated expertise across several industries, including Automotive, Electric, Home Services, Contracting, Education, Medical, Legal, Business Services, and more. Clients highlight their strengths in efficient customer communication, professionalism, and their ability to handle inquiries promptly. Feedback shows a consistently positive impact on response times and customer satisfaction across sectors, suggesting their services are particularly beneficial for companies aiming to enhance customer support and engagement.
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Advertising & marketing Agriculture Non-profit Construction Home Services Electric Financial services IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal ContractingWas this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Services provided
45% Customer Service Outsourcing55% FulfillmentFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 7 projectsSalesupply is a Customer Service BPO specializing in Customer Support Outsourcing across various markets, offering services like multilingual customer service and logistics solutions. Reviewers highlight their strong project management, responsiveness, and ability to customize solutions, with an emphasis on operational efficiency and customer satisfaction. Approximately 100% of reviews are positive, praising their professional service and tailored customer care.
Reviews mention Great project management
Salesupply has received commendable feedback regarding their project management, characterized by high organization and effectiveness. Clients noted their adherence to timelines and consistent delivery of project milestones. One client highlighted the proactive communication and flexibility in addressing evolving requirements, which facilitated a smooth collaboration. Overall, the sentiment reflects a strong appreciation for Salesupply's commitment to meeting client needs and delivering quality results.-
Customer Support & Website Optimization for Clothing Company
5.0 Oct 4, 2024Salesupply's project management was highly organized and effective throughout the engagement. They adhered to the established timeline and consistently delivered items on schedule, ensuring that each phase of the project progressed smoothly. Their proactive communication and regular updates kept us informed about milestones and any potential challenges.
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2 of 5 Email Support Services reviews are 5 stars$50,000 – $199,999 avg. project costEmail Support Services Experience
Salesupply has received overwhelmingly positive feedback for its Email Support Services, with 80% of reviews highlighting effective customer communication and satisfaction. Clients appreciated the company's multilingual support and proactive approach, leading to improved response times and enhanced customer loyalty. While 20% noted areas for improvement, such as initiative in cooperation discussions, overall sentiment underscores Salesupply's strong expertise and alignment with client goals across diverse markets.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Salesupply's competitive pricing as a key factor in their selection, noting that it aligns well with their budgets while delivering good value for the cost. For instance, one client mentioned that Salesupply provided 'good value for cost' and another emphasized that their 'pricing fit our budget.' Overall, the sentiment is positive, with many clients appreciating the balance between cost and quality of service provided.Was this helpful?
More responsive than most other service providers
Get in TouchSalesupply is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
30% Customer Service Outsourcing50% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 34 projectsUassist.ME is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviews indicate a 100% positive feedback rate, highlighting their effective communication and problem-solving skills, with a notable 28% reduction in dropped calls and improved CSAT scores. Clients appreciate their professionalism and dedication to managing customer interactions.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Virtual Assistant Services for Landscaping Company
5.0 — Uassist.ME provides virtual assistant services for a landscaping company. The team is responsible for managing the client's schedules and field team assignments and communicating with clients and Read moreWas this helpful?
Industry Experience
Uassist.ME has received positive feedback across various industries, including IT Services, Food & Beverage, Financial Services, Real Estate, and Advertising & Marketing. Clients praise their professionalism, adaptability, and effective communication. In IT Services, they excelled in lead generation; in Food & Beverage, efficiency in data handling was highlighted. The Financial Services sector valued their ability to streamline administrative tasks. Real Estate firms benefited from improved lead management, while Advertising & Marketing clients appreciated their capacity for creative tasks. Overall sentiment indicates Uassist.ME is a reliable partner across these sectors.
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Food & Beverage Financial services Real estate Advertising & marketing Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Legal Construction Other Industry IT Services ContractingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Uassist.ME as a cost-effective solution providing significant value for money. For instance, one client noted a 30% business growth attributed to their services, while another highlighted a 97% customer satisfaction rate linked to their assistance. Feedback emphasizes the company's reliability and responsiveness, often describing their virtual assistants as professional and well-trained. However, there are mentions of varying quality in service delivery, suggesting that while many clients are satisfied, some have experienced inconsistencies.Was this helpful?
More responsive than most other service providers
Get in TouchUassist.ME is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr50 - 249Cairo, Egypt
Services provided
30% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 11 projectsBPO Hive LLC is a Customer Service BPO providing services such as call center outsourcing, data entry, and back-office support. Reviewers consistently praise their cost-effective solutions, with a strong alignment to company values, leading to improved efficiency and reduced operational disruptions. Notably, 100% of reviews highlight their effective project management and responsiveness, contributing to an impressive customer satisfaction rate.
Reviews mention Timely
Overall sentiment regarding timeliness at BPO Hive LLC is highly positive, as clients consistently report on-time delivery and effective project management. One CEO noted that all deliverables were completed ahead of schedule, while another emphasized their ability to adapt quickly to changing needs without delays. Additionally, a VP highlighted the company's capacity to scale operations efficiently, further reinforcing their reliability in meeting deadlines and project goals.-
Recruitment Services for Management Consulting Firm
5.0 Jul 28, 2023Yes, they delivered on time and within budget. They were very responsive and answered my questions.
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Call Center Services for Solar Energy Consultancy
4.0 Nov 4, 2025Their project management is organized and proactive, ensuring clear communication and timely delivery of all scheduled appointments and reporting metrics. They consistently met deadlines, adapted quickly to feedback or scheduling changes, and maintained a strong focus on meeting the project’s goals and performance expectations.
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Call Center Services for Chemical Safety Company
5.0 Nov 6, 2025Their project management was highly effective. They had clear timelines, communicated updates regularly, and stayed on schedule. All deliverables were completed on time or ahead of deadline. They were also very responsive any time I had a question or needed support, they got back to me quickly and made necessary adjustments without delay.
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Sales Outsourcing Services for Cryptocurrency Company
5.0 Nov 13, 2025I was impressed with their ability to scale with us as we grow. As the VP of Sales at Bitcoin Depot, I expect results — and BPO Hive delivers them. Their outbound team ramped fast, understood our product quickly, and immediately started generating real pipeline. They communicate clearly, report cleanly, and operate like an extension of our own sales floor.
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1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of BPO Hive LLC indicate strong client satisfaction, particularly highlighting their responsiveness, professionalism, and commitment to project goals. A client from ZWSOFT noted a successful lead qualification process with a conversion rate of 15%, attributing their choice to BPO Hive's high ratings and flexible pricing. Overall, clients appreciate the company's approachability and accountability, with no significant areas for improvement mentioned.Was this helpful?
3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Virtual Receptionist Services for Retail Company
5.0 — BPO Hive LLC provides virtual receptionist services for a retail company. The team answers all incoming calls, manages call forwarding, takes messages, and handles customer inquiries and sales Read moreWas this helpful?
Industry Experience
BPO Hive LLC has demonstrated strong expertise across various industries, including Information Technology, Retail, Energy & Natural Resources, Contracting, Real Estate, and Financial Services. Clients commend their responsiveness, professionalism, and commitment to quality, often highlighting improvements in lead conversion rates, customer service efficiency, and operational support. Overall, BPO Hive LLC is well-suited for clients seeking reliable partnerships in lead generation, customer service, and operational management, particularly in sectors demanding high adaptability and efficiency.
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Contracting Energy & natural resources Chemicals & Biotechnology Retail Real estate Information technology Financial services ConsultingWas this helpful?
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UndisclosedUndisclosed250 - 999
Services provided
10% Customer Service Outsourcing50% Call Center Services10% AI Development +310% Back Office Outsourcing10% Conversion Optimization10% Sales OutsourcingFocus Areas
50% Email Support Services50% Chat Support ServicesSee all 77 projectsSmith.ai is a Customer Support Outsourcing and Call Center Solutions provider known for its professional handling of inbound calls and CRM integration for diverse industries like law and air conditioning services. Approximately 75% of reviews highlight their effective call management and staff training, while one review notes challenges with service cancellation. Despite some criticisms, Smith.ai is praised for seamless call routing and exceptional call notes.
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, client reviews of Smith.ai reflect a highly positive sentiment, highlighting their effective call answering and appointment confirmation services. Clients appreciate the personal touch and professionalism Smith.ai brings, with one remarking, "Wow, your staff is so nice!" Timely delivery and responsive communication are consistently praised, while no areas for improvement have been identified. Overall, Smith.ai is recognized for its friendly service and alignment with client values.Was this helpful?
3 of 4 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Criminal Defense Law Firm
5.0 — Smith.ai provides call center services for a criminal defense law firm. The team answers all the client's incoming phone calls and enters information into their CRM. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Smith.ai as offering good value for money, particularly appreciating their pricing structure which allows for significant cost savings compared to hiring in-house staff. For instance, a law firm reported spending approximately $3,000 per year on Smith.ai versus $25,000 for a full-time receptionist. However, some reviews express concerns about service quality, with instances of calls being marked as spam and inadequate support during setup. Overall, sentiment is mixed, with many clients satisfied with responsiveness and professionalism.Was this helpful?
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Los Angeles, California (3) Atlanta, Georgia (2) Philadelphia, Pennsylvania (2) Denver, Colorado (2) San Diego, California (2) Austin, Texas (2) Tulsa, Oklahoma (2) Tampa, Florida (2) Sterling Heights, Michigan (1) New York City, New York (1) Athens, Georgia (1) West Palm Beach, Florida (1) Marietta, Georgia (1) Shreveport, Louisiana (1) Bel Air North, Maryland (1) Kansas City, Missouri (1) Charlotte, North Carolina (1) Greensboro, North Carolina (1) New Bern, North Carolina (1) Raleigh, North Carolina (1) Orlando, Florida (1) Knoxville, United States (1) Memphis, Tennessee (1) Kissimmee, Florida (1) Georgetown, Texas (1) Houston, Texas (1) North Richland Hills, Texas (1) Tyler, Texas (1) Lubbock, Texas (1) Huntington, West Virginia (1) Texarkana, Arkansas (1) Minneapolis, Minnesota (1) Saint Paul, Minnesota (1) Kearney, Nebraska (1) Paramus, New Jersey (1) Winter Springs, Florida (1) Cincinnati, Ohio (1) Columbus, United States (1) Cleveland Heights, Ohio (1) Cleveland, Ohio (1) Jacksonville, Florida (1) Newport Beach, California (1) Hialeah, United States (1) San Jose, California (1) Santa Ana, California (1) Coral Springs, Florida (1) Flagstaff, Arizona (1) Gilbert, Arizona (1) Phoenix, Arizona (1) Seattle, Washington (1) Beverly, Massachusetts (1) Boston, Massachusetts (1) Washington, District of Columbia (1) Levittown, Pennsylvania (1) Manassas, Virginia (1) Roanoke, Virginia (1) California, Maryland (1) Aberdeen, North Carolina (1) Crossville, Tennessee (1) Cleveland, Texas (1) Los Altos Hills, California (1) Malibu, California (1) Berlin, Connecticut (1)This provider is fluent in 2 languages:
- English
- Spanish
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UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Services provided
15% Customer Service Outsourcing15% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +415% HR Outsourcing15% IT Staff Augmentation15% Staffing10% Call Center ServicesFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 12 projectsOutsourced specializes in Customer Support Outsourcing, providing administrative and IT support services. Reviews highlight their effective communication, responsiveness, and proactive problem-solving capabilities. Clients appreciate their ability to adapt to various time zones and ensure seamless integration with existing systems. Outsourced demonstrates reliability and a commitment to client satisfaction, making them a strong candidate for BPO needs.
Reviews mention Professional
The sentiment regarding professionalism is overwhelmingly positive, with clients highlighting the team's commitment to projects and their adept handling of tasks. One client noted, "Their commitment to the project has been most impressive," while another emphasized the team's "exceptional responsiveness" and ability to adapt quickly to changing priorities. Overall, reviews reflect a high level of professionalism, reliability, and effective communication, contributing significantly to project success.-
App Regression Testing & Reporting for Tax Mgmt Software Co
5.0 Feb 10, 2025The outsourced regression team operated within a structured project management framework designed to ensure timely, accurate, and effective regression testing while aligning with the needs of local QA and engineering. The team consistently delivered on time, demonstrated high responsiveness to changing priorities, and provided clear, actionable defect reports that improved testing efficiency. Their structured approach to test execution, documentation, and collaboration directly contributed to the overall success of regression cycles at Canopy. The outsourced regression team demonstrated a high level of professionalism, reliability, and efficiency, making them a valuable extension of Canopy’s QA operations.
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Custom App Dev & Support for Legal Software Provider
5.0 Mar 31, 2025The Professional handling of matters was noted as particularly impressive. The company demonstrated a strong commitment to the project, showing flexibility and dedication despite timezone differences. Their administration team was very supportive, and resources were allocated to tasks according to priority.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, feedback on Outsourced indicates a generally positive sentiment, particularly regarding their recruitment solutions. Clients appreciate the efficiency and cost-effectiveness of their services, as highlighted by the CEO of Quality People Pty Ltd, who noted significant improvements in recruitment processes. However, some concerns were raised about staff management controls, with one client emphasizing the importance of their Client Success Director, Michelle, in maintaining the partnership. Overall, Outsourced is viewed favorably, with room for improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive the company as offering excellent value for money, with multiple reviews highlighting that their pricing fits within budget constraints. For instance, one client praised the 'good value for cost' and noted that Outsourced was able to recruit quickly while maintaining quality. Overall sentiment indicates satisfaction with the services provided, often emphasizing timely delivery and effective communication, reinforcing the company's reputation for delivering cost-effective solutions.Was this helpful?
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This provider is fluent in 1 language:
- English
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +415% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 4 projectsROI CX Solutions is a Customer Service BPO specializing in Customer Support Outsourcing. According to 100% positive feedback, they deliver timely solutions and demonstrate excellent project management. Clients appreciate their cultural fit and improved responsiveness under new leadership, making them a reliable choice for remote customer care and call center solutions.
Reviews mention Timely
The overall sentiment regarding timeliness in ROI CX Solutions' performance is highly positive. Clients consistently noted their ability to deliver on time and effectively manage projects. For instance, one client praised their punctuality in delivering new hires, while another highlighted their commitment to meeting key milestones despite initial setbacks. Overall, clients appreciated the responsiveness and flexibility of ROI CX Solutions in addressing any issues promptly, enhancing the efficiency of their operations.-
Call Center Services for Medical Marijuana Co
4.5 Jan 16, 2026They always deliver on time and work with us to handle any issues. We communicate via virtual meetings.
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Staffing & Call Center Services for Event Company
5.0 Jan 16, 2026They delivered their new hires on time. Their flexibility and willingness to work on anything we need have been impressive.
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Call Center Services for Software Dev Company
4.5 Feb 25, 2026ROI CX Solutions' project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. We communicate through virtual meetings, emails, and messaging apps.
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1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Jewelry Retailer
5.0 — ROI CX Solutions provides ongoing customer support services for a jewelry retailer. The team is responsible for assessing tickets, setting priorities, resolving issues, and escalating them when Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ROI CX Solutions' competitive pricing and strong value for money. One client noted that their pricing fit the budget while providing excellent service, leading to improved operational efficiency and cost reductions. Another client emphasized the good value relative to costs, particularly in managing call center operations effectively. Overall, sentiment regarding cost-effectiveness is positive, with clients appreciating the balance of quality service and affordability.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +710% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 23 projectsRemote Team Solutions is a Customer Service Outsourcing (CSO) company specializing in Customer Care and Call Center Solutions. Reviews highlight their effective project management and alignment with client values, with 100% of reviews emphasizing trust and professional integrity. Clients report increased profitability and customer satisfaction, illustrating Remote Team Solutions' capability in delivering world-class outsourced customer support services.
Reviews mention Flexible
The sentiment regarding flexibility in Remote Team Solutions' reviews is overwhelmingly positive. Clients praised their adaptability and responsiveness, noting their willingness to accommodate specific requirements. One client highlighted their 'accessible and willing to be as flexible as we require' approach, while another mentioned their 'flexibility and understanding' during the recruitment process. Overall, the feedback indicates a strong commitment to personalized service, enhancing client satisfaction and fostering long-term partnerships.-
Remote Employee Recruitment for Digital Mktg & Web Dev Co
5.0 Aug 10, 2023Time and time again, Remote Team Solutions proved their commitment to our success. Their prompt and clear communication, coupled with their flexibility in accommodating our specific requirements, created an experience that was truly personalized. It's evident that they prioritize building strong, lasting partnerships with their clients.
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HR Services for IT Consulting Firm
5.0 Aug 29, 2022They actually listen and present great solutions. They are accessible and willing to be as flexible as we require. I talked with many outsourcing companies, but RTS stands out by a lot since I can see how happy their workers actually are, and how they feel an actual part of our company, not just numbers.
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Recruitment Solutions for Real Estate Company
5.0 Oct 18, 2021For the customer success manager role, we had a few candidates who were interviewed who weren’t the right fit for the position we were looking for. When we had to narrow it down, Pedro helped us find exactly who we needed because we were very particular about the role. Overall, we continue to work with him because he’s flexible and understanding.
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1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Remote Team Solutions reflect a positive sentiment, highlighting their effective project management and timely delivery of services. Clients commend the team's ability to quickly issue policies while maintaining quality, with one client noting, "We are getting policies out even faster with the quality we are looking for." Furthermore, clients appreciate the collaborative approach, stating that they can manage their team while Remote Team Solutions ensures their needs are met. Overall, feedback indicates strong satisfaction with their services.Was this helpful?
Industry Experience
Remote Team Solutions has demonstrated expertise across diverse industries, including Legal, Media, Advertising & Marketing, Real Estate, and Business Services. Clients commend their strong project management, responsive communication, and high-quality staff, particularly for roles in customer service, recruitment, and virtual assistance. Overall sentiment is overwhelmingly positive, with clients noting significant improvements in operational efficiency, team integration, and cost-effectiveness. This provider is well-suited for clients in need of reliable staffing solutions in dynamic environments.
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Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages SoftwareWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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UndisclosedUndisclosed1,000 - 9,999Limassol, Cyprus
Services provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AIFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 37 projectsMindy Support is a Customer Support Outsourcing company specializing in multilingual call center solutions and customer care outsourcing. Reviews reflect an 80% positive sentiment, highlighting their strong project management, proactive communication, and efficient service delivery. Clients commend their value for cost and seamless onboarding, though some suggest expanding language offerings and improving staff training.
Reviews mention Transparent
Clients express a highly positive sentiment regarding MindySupport's transparency throughout their collaboration. Specific feedback highlights the smooth communication process, timely responses, and clear project specifications. One client noted that billing was transparent and praised the proactive nature of project managers in seeking feedback and discussing improvements. Overall, the feedback indicates that MindySupport's transparency significantly contributed to the efficiency and effectiveness of the partnership, making it an integral part of the client's product development workflow.-
Staff Augmentation for Medical Imaging Software Startup
5.0 Jul 14, 2020We were able to incorporate MindySupport's services directly into our workflows and it was a perfect fit. Communication was very smooth and we were able to get things up and running very quickly. Billing was transparent.
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1 of 3 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Technology Retailer
4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read moreWas this helpful?
Industry Experience
Mindy Support has demonstrated expertise across multiple industries, including beauty, automotive, eCommerce, and technology. Clients commend their multilingual customer support and operational efficiency, particularly in the beauty and automotive sectors. In eCommerce and financial services, their data annotation capabilities have led to high model accuracy, while their agile project management is noted across various sectors. Overall, feedback indicates a strong sentiment of reliability and adaptability, making them a suitable partner for complex projects in diverse industries.
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Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketing BeautyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express a highly positive sentiment regarding Mindy Support's cost and value for money. Many reviews highlight their competitive pricing and good value, with one client noting, 'Pricing fit our budget' and another stating, 'Good value for cost.' Clients appreciate the quality of service received relative to the fees paid, often emphasizing the balance between cost and service quality. However, a few reviews suggest that while the quality is commendable, there is potential for improvements in pricing flexibility.Was this helpful?
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
20% Customer Service Outsourcing20% HR Outsourcing15% Back Office Outsourcing +315% Call Center Services15% Finance & Accounting Outsourcing (FAO)15% Sales OutsourcingFocus Areas
20% Email Support Services40% Phone Support Services20% Chat Support Services +120% Order Processing & TakingSee all 15 projects1840 & Company is a Customer Support Outsourcing firm that excels in delivering comprehensive customer care solutions. With an impressive 96% CSAT and rapid response times, reviewers consistently praise their flexibility and responsiveness in adapting to changing needs, highlighting their value for cost and suitability as a partner.
1 of 1 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support for Fashion Wholesale Management Platform
5.0 — 1840 & Company provides customer support for a fashion wholesale management platform. The team has multiple agents that provide chat, email, and phone support covering EU, US, Read moreWas this helpful?
Industry Experience
1840 & Company has demonstrated expertise across various industries, including Healthcare, eCommerce, Advertising & Marketing, Telecommunications, Software, Financial Services, Manufacturing, Food & Beverages, Retail, and Business Services. Clients commend their recruitment efficiency, quick responsiveness, and high-quality candidate sourcing, leading to significant business growth and improved operational outcomes. Overall sentiment across industries is highly positive, highlighting 1840 & Company's adaptability and effective communication as key strengths.
Read All ReviewsSelect Industry to see insights
Healthcare eCommerce Advertising & marketing Telecommunications Software Financial services Manufacturing Business services Food & Beverages Retail Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight 1840 & Company as providing excellent value for money, with many noting that their pricing aligns well with their budgets. For instance, one client emphasized that the pricing fit their budget and offered good value for the cost, while another mentioned the company's ability to deliver quality candidates without wasting time. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided.Was this helpful?
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This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Mandarin
- French
- Italian
- German
- Hindi
- Portuguese
- Romanian
This provider is available in 1 time zone:
- Central Standard Time (CST)
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Call Center Services +120% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 36 projectsWing Assistant is a Customer Service Outsourcing company providing virtual assistant services, including customer support and administrative tasks. Reviews indicate that 75% of clients appreciate their timely service and seamless integration with existing systems, while 25% note concerns with oversight and assistant vetting. Their project management and communication are generally praised for improving client operations and productivity.
Reviews mention Flexible
Clients have consistently praised Wing Assistant for its flexibility in adapting to project needs. One review highlighted the company's ability to quickly adjust to varying tasks, demonstrating a high level of responsiveness and accessibility. Another client noted that the process of finding a virtual assistant was notably easy and flexible. Overall, the sentiment regarding flexibility is overwhelmingly positive, with clients appreciating the reliable support and adaptability of the team.-
Customer Service Outsourcing for Nonprofit Organization
4.5 Jun 2, 2023I was impressed with their flexibility, reliability, reasonable prices, and variety of offerings. Items were delivered on time and client was supportive of my needs.
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Data Input & Research for Venture Capital Firm
5.0 Jan 12, 2023The team is very efficient, delivers on time, and is always flexible and accessible about adjusting to our priorities. For example, we occasionally have a project that differs from Wing Assistant’s usual tasks. Bipin is very quick to adapt, respond, and learn new tasks by asking questions so he can perform them.
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Virtual Assistant for Residential Home Construction Company
5.0 Mar 20, 2025It had the best flexibility in finding a VA. The whole process was fairly easy.
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5 of 7 reviews are 5 stars2 new reviews for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
Recent reviews for Wing Assistant reflect a strong overall sentiment, highlighting their reliability and effective integration into client operations. Clients appreciate their high call answer rates, timely project delivery, and proactive communication. One VP noted a 95% call answer rate and seamless tech integration, while a CEO praised the rapid onboarding process. However, some clients suggested improvements in the interview process for selecting assistants and responsiveness in billing support. Overall, Wing Assistant is viewed as a valuable partner in various operational tasks.Was this helpful?
Industry Experience
Wing Assistant has demonstrated strong capabilities across various industries, including construction, advertising & marketing, healthcare, education, and more. Clients commend their expertise in administrative support, social media management, and data processing, leading to improved operational efficiency and community engagement. The overall sentiment highlights Wing Assistant's proactive communication, timely delivery, and value for cost, making them a suitable partner for businesses seeking support in these sectors.
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Information technology Advertising & marketing Software Education Medical Healthcare Construction Consulting Beauty & Cosmetics Business services Legal Arts, entertainment & music Nonprofit Real estate Financial services Human Resources Logistics & Supply Chain Other Industry Manufacturing Home ServicesWas this helpful?
View PackagesFull-time Customer Support Representative
Give customers a way to reach you as soon as they need help. Wing Live Customer Support Reps (CSR) help with customer acquisition, onboarding, order processing, complaints, refunds and more.Was this helpful?
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$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Services provided
15% Customer Service Outsourcing20% IT Managed Services15% Application Management & Support +415% Call Center Services15% Custom Software Development10% AI Development10% Enterprise App ModernizationFocus Areas
25% Email Support Services45% Chat Support Services30% Phone Support ServicesSee all 10 projectsFlairsTech is a Customer Service Outsourcing company specializing in Customer Support Services and Call Center Solutions. Their reviews reflect high customer satisfaction, with 97% reporting improved outcomes like customer service scores and satisfaction rates. Clients commend their flexibility, cultural alignment, and ability to adapt quickly to changing needs, although some note initial growing pains and development resource retention as areas for improvement.
Reviews mention Reasonable pricing
Clients have expressed positive sentiment regarding FlairsTech's reasonable pricing, highlighting it as a key factor in their decision to choose the company. One client noted their 'good value for cost' and appreciated the unique pricing model that aligned well with their budgetary needs for customer support. Overall, the feedback indicates that FlairsTech's pricing structure effectively supports client satisfaction and project success.-
Customer Support & Software Dev for Enterprise Software Firm
5.0 Apr 10, 2023The pricing model was unique and fit well with how we needed to budget for customer support. Their ability to adapt to our company culture and engage with our systems and processes was also top-notch. The customer satisfaction scores we've achieved speak for themselves.
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4 of 5 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Travel Agency
5.0 — FlairsTech provides ongoing customer support services for a travel agency. They focus on email and chat support and handling phone calls. The team also assists with back-office operations. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on FlairsTech consistently highlights their competitive pricing and strong value for money. One client noted that FlairsTech 'fit our budget' and provided 'good value for cost,' while another emphasized their 'unique pricing model' which aligned well with budgetary needs. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, with clients appreciating the quality delivered relative to the investment made.Was this helpful?
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This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Italian
- German
- Dutch
- French
- Polish
- Portuguese
- Swedish
This provider is available in 22 time zones:
- Colombia Time (COT)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
- Arabia Standard Time (AST)
- Alaska Standard Time (AKST)
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$1,000+< $25 / hr10 - 49Armenia, Colombia
Services provided
15% Customer Service Outsourcing20% Recruiting20% Staffing +415% Back Office Outsourcing10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process OutsourcingFocus Areas
50% Email Support Services50% Chat Support ServicesSee all 7 projectsSharkhelpers is a recruitment agency specializing in sourcing and onboarding remote employees for various sectors, including tech, sales, and e-commerce. Reviews indicate a consistent delivery of high-quality candidates aligned with clients' cultural and operational needs. Approximately 100% of clients reported successful placements and emphasized the agency's exceptional communication, project management, and employee care. Clients also noted the agency's responsiveness and dedication, with no significant areas for improvement identified.
Reviews mention High-quality work
Clients have consistently praised Sharkhelpers for their high-quality work and effective solutions. One client noted their ability to deploy automation strategies rapidly, resulting in frictionless operations. They highlighted the company's responsiveness and exceptional customer service, stating, "I can't fault anything so far, everything has been super smooth." Overall, the sentiment reflects a strong satisfaction with the quality and effectiveness of the services provided.-
Automation Specialist Recruiting for Digital Marketing Co
5.0 Jul 31, 2024Commitment and effective solutions that have been rapidly deployed have allowed frictionless operations in critical areas of our funnel. Sharkhelpers' customer service level is very high. Honestly, I can't fault anything so far, everything has been super smooth from first contact to pre and post-onboarding.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently perceive Sharkhelpers as offering excellent value for money, with feedback highlighting their competitive pricing and effective solutions. One client noted, "good value for cost," while another emphasized their "pricing fit our budget." The overall sentiment reflects satisfaction with the quality of candidates provided and the seamless integration of services, suggesting that Sharkhelpers delivers significant value relative to their costs.Was this helpful?
More responsive than most other service providers
Get in TouchSharkhelpers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Colombia Time (COT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
20% Customer Service Outsourcing50% Call Center Services15% Back Office Outsourcing +115% CRM Consulting and SIFocus Areas
15% Email Support Services60% Phone Support Services15% Chat Support Services +110% Order Processing & TakingSee all 15 projectsValoris Center is a customer service BPO company offering comprehensive call center solutions, including customer support outsourcing and technical support. Reviews indicate high satisfaction, with an 80% success rate in new customer campaigns and a 92% customer satisfaction rating. Clients commend their responsiveness, adherence to timelines, and alignment with company values, though some noted areas for improvement, such as personnel turnover.
Reviews mention Exceptional results
Clients have expressed exceptional satisfaction with Valoris Center, noting their impressive metrics, including a 95% SLA performance and 92% customer satisfaction rate. One client highlighted their resilience and professionalism during a significant rebranding and technical challenges, stating, 'Valoris is a company which baked customer centricity into their DNA.' Overall, the sentiment reflects strong trust and appreciation for Valoris' consistent delivery of high-quality service and commitment to client needs.-
Customer Service Outsourcing for Financial Services Company
5.0 Aug 4, 2025Valoris team consistently meets key metrics: SLA performance is over target, with a 95% achievement on phone support and 99% on email. Their First Contact Resolution (FCR) rate exceeds 86%, and customer satisfaction (CSAT) is reaching up to 92%. Additionally, we are pleased to see that less than 3% of customers abandon their calls, which reflects the efficiency and quality of the service provided.
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1 of 1 Email Support Services reviews is 5 stars1 new review for Email Support Services in past 6 monthsUnknown avg. project costEmail Support Services Experience
Valoris Center has demonstrated exceptional expertise in Email Support Services, achieving a 99% customer satisfaction rate and a 95% SLA performance. Clients highlight their reliable service, effective communication, and alignment with brand values. Overall, 92% of reviewers expressed positive sentiment, praising their ability to maintain high service standards even during challenges. Key strengths include a commitment to customer-centric solutions and proactive support, though some clients suggest enhanced consultancy offerings. Overall, Valoris is regarded as a trusted partner in customer care.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's strong value for money, noting that their pricing aligns well with budget expectations. For example, one client mentioned selecting Valoris due to its 'good value for cost' and 'pricing fit our budget.' Another stated that Valoris offered a 'price-performance ratio in line with our expectations.' Overall, the sentiment reflects satisfaction with the services provided relative to the costs incurred, reinforcing their reputation as a cost-effective partner.Was this helpful?
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This provider is fluent in 12 languages:
- English
- Spanish
- Russian
- German
- French
- Italian
- Romanian
- Serbian
- Slovenian
- Bulgarian
- Dutch
- Polish
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$1,000+< $25 / hr50 - 249Mentor, OH
Services provided
40% Customer Service Outsourcing45% Call Center Services15% Sales OutsourcingFocus Areas
50% Email Support Services50% Chat Support ServicesSee all 5 projectsVer-A-Fast is a Customer Support Outsourcing company specializing in Call Center Solutions and Customer Service BPO. The reviews highlight their proficiency in handling customer interactions, with an 85% service level goal consistently met. Clients appreciate their low turnover and customizable programs, contributing to high satisfaction and successful project outcomes.
Reviews mention Great team
Clients consistently praise the team at Ver-A-Fast for their exceptional support and partnership. One client noted, 'This team was an absolute joy to work with over the years,' highlighting their proactive communication and reliability. Another remarked on the customizable nature of their programs, stating, 'We have worked with many vendors in our space, and this team was the best!' Overall, the sentiment reflects a strong appreciation for the team's effectiveness and dedication.-
Call Center Services for Mattress Retailer
5.0 Jan 13, 2026YES! This team was an absolute joy to work with over the years, and I never had to worry about anything. They constantly stayed on top of things and were the best partners to have. We have worked with many vendors in our space, and this team was the best!
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4 of 4 reviews are 5 stars2 new reviews for Customer Service Outsourcing services$200,000 – $999,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Over the past six months, Ver-A-Fast has received positive feedback for its efficient project management and high-quality service. Clients, such as Fairytale Brownies, noted successful outcomes with customer orders and effective communication, while the VP of compliance praised their quick response times. The mattress retailer highlighted Ver-A-Fast's adaptability and consistent revenue support. Overall, clients expressed satisfaction with their performance, emphasizing strong alignment with company values and minimal turnover among representatives.Was this helpful?
Industry Experience
Ver-A-Fast demonstrates strong expertise across various industries including Insurance, Retail, Business Services, and Food & Beverage. Clients commend their efficient call management, responsiveness, and ability to meet service and revenue goals. In Insurance and Retail, Ver-A-Fast has notably improved customer response times and boosted sales performance. Their experience in Business Services showcases a high connection rate and reliability. Overall, feedback is positive, indicating they are well-suited for companies seeking robust customer support solutions.
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Business services Retail Insurance Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Ver-A-Fast's strong value for money, noting their competitive pricing and alignment with client needs. One reviewer stated they chose Ver-A-Fast for their 'good value for the cost' and another emphasized that their 'pricing fit our budget.' Overall, feedback indicates satisfaction with the cost-effectiveness of their services, which have led to improved operational efficiency and revenue growth for clients.Was this helpful?
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$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 23 projectsCCIG Group is a Customer Service BPO offering outsourced customer support, call center solutions, and comprehensive customer care outsourcing services. The reviews highlight exceptional flexibility, with 100% of reviewers noting their ability to adapt quickly to changes and meet short-term demands. Their project management and service delivery consistently meet or exceed expectations, with 95% of reviewers expressing satisfaction.
5 of 6 reviews are 5 stars3 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
Recent reviews of CCIG Group highlight a consistent pattern of high client satisfaction, emphasizing their exceptional flexibility and responsiveness. Clients noted improvements in key performance metrics, such as a 98% service level for EFL SA and a 91% answer rate for New Balance. The team's commitment to quality service, quick adaptation to evolving needs, and strong cultural fit were frequently praised. Overall sentiment reflects strong confidence in CCIG Group's capabilities, with no significant areas for improvement identified.Was this helpful?
12 of 14 Customer Service Outsourcing reviews are 5 stars9 new reviews for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 14 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Renewable Energy Company
5.0 — CCIG Group provides 24/7 customer service for a renewable energy company. They handle inbound calls, address complaints, update accounts, and provide back-office support to enhance customer Read moreWas this helpful?
Industry Experience
CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
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Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CCIG Group's cost-effectiveness and value for money, noting that their pricing aligns well with budget expectations. Feedback from various clients indicates a strong appreciation for the flexibility and responsiveness of the team, with one stating, 'Good value for cost' and another emphasizing 'pricing fit our budget.' Overall sentiment reflects satisfaction with the balance of quality service and competitive pricing, contributing to positive long-term partnerships.Was this helpful?
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$1,000+< $25 / hr50 - 249Dipolog City, Philippines
Services provided
10% Customer Service Outsourcing35% Back Office Outsourcing35% Call Center Services +210% Content Marketing10% Sales OutsourcingFocus Areas
30% Email Support Services30% Chat Support Services20% Order Processing & Taking +120% Phone Support ServicesSee all 20 projectsOBI Services is a Customer Service BPO specializing in Customer Support Outsourcing, providing multilingual 24/7 assistance and enhancing customer service operations. Across their reviews, 100% of clients praised their proactive communication and alignment with company values, with measurable improvements like a 40% reduction in response times and a 30% decrease in support errors.
Reviews mention Open to feedback
The overall sentiment regarding OBI Services' openness to feedback is highly positive. Clients noted their proactive approach to addressing needs and implementing process improvements, demonstrating adaptability and a commitment to continuous enhancement. Specific feedback highlighted their genuine interest in aligning with client expectations and maintaining a collaborative attitude, even during peak periods. Suggestions for improvement included expanding coverage and enhancing technical training, indicating a constructive dialogue and a willingness to evolve based on client input.-
Customer Support Outsourcing for Pet Tracking Company
5.0 Oct 22, 2025OBI Services demonstrated solid project management throughout the engagement. They established clear communication channels and regular check-ins to align on performance goals and timelines. Deliverables were consistently completed on time, and the team was responsive to feedback, adaptable to changing priorities, and open to implementing process improvements based on our customer experience standards. Overall, their management approach was organized, transparent, and solution-oriented.
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Customer Support Outsourcing for Pet Tracking Company
5.0 Oct 22, 2025What stands out most about OBI Services is their commitment to flexibility and continuous improvement. They quickly adapted to our systems, tone, and workflows, showing genuine interest in understanding our brand and customer expectations. Their team maintained a positive, collaborative attitude, even during high-volume periods, and consistently sought feedback to refine their performance. This proactive mindset and willingness to align closely with our customer happiness philosophy have made them a standout partner compared to other outsourcing providers.
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3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back-Office Mgmt & Customer Service for Financial Nonprofit
5.0 — OBI Services was hired by a financial empowerment nonprofit to manage their back-office operations and provide multi-channel customer service support. Key tasks included record-keeping and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.Was this helpful?
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This provider is fluent in 1 language:
- English
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
20% Customer Service Outsourcing30% Call Center Services20% IT Managed Services +220% Sales Outsourcing10% Back Office OutsourcingFocus Areas
20% Email Support Services35% Phone Support Services25% Order Processing & Taking +120% Chat Support ServicesSee all 9 projectsMarKam Solutions is a Customer Service BPO, specializing in outsourcing customer support and operational efficiency. The company has consistently received positive feedback for its adaptability, professional project management, and ability to offer cost-effective solutions, with 100% of reviewers mentioning satisfaction with their tailored services and commitment to exceeding expectations.
Reviews mention Exceeds expectations
MarKam Solutions consistently exceeds client expectations across various projects. One client noted their 'extreme promptness' and ability to 'bring outside perspective and innovation,' while another highlighted their 'speed and quality of delivery.' A COO remarked on their 'attention to detail' and 'excellent communication skills,' stating that their experience has 'exceeded expectations.' Overall, clients express high satisfaction, indicating a strong alignment with their needs and objectives.-
Sales & Customer Service Outsourcing for Transportation Co
5.0 Sep 9, 2024Honestly, as I write this our experience has exceeded our expectations. Every deliverable was met on a timely and professional manner. Ability to apply industry leading strategies for continuous improvement, coupled with the latest technology implementation.
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Call Center Services for Auto Transport Broker
5.0 Mar 19, 2025MarKam Solutions have exceeded all expectations in regards to speed and quality of delivery. They have also been incredibly decisive when things aren't working. Their extensive knowledge of this industry and not only the quality of the folks they have brought to our sales and dispatch teams but also the insights they bring to our team.
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Customer Services & Sales Staffing for Auto Transport Co
5.0 Mar 19, 2025They are extremely prompt and have exceeded our expectations in many areas. Their ability to learn quickly and scale combined with leveraging their outside experience is impressive.
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3 of 3 Email Support Services reviews are 5 stars1 new review for Email Support Services in past 6 months$50,000 – $199,999 avg. project costEmail Support Services Experience
MarKam Solutions has received overwhelmingly positive feedback for their Email Support Services, with 100% of reviewers expressing satisfaction. Clients highlighted their strengths in operational efficiency, cost reduction, and improved customer satisfaction. Notably, one client reported a 30% increase in customer satisfaction and a reduction in call abandonment rates from 35% to 5%. Reviewers consistently praised their industry knowledge, responsiveness, and ability to meet project deadlines, indicating a strong alignment with client needs and values.
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5 of 5 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Logistics & Supply Chain Company
5.0 — MarKam Solutions provides outsourcing services for a logistics and supply chain company. The team is tasked with improving customer satisfaction, implementing new tech, and reducing operational Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
15% Customer Service Outsourcing20% Back Office Outsourcing15% Data Annotation Services +515% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionFocus Areas
25% Email Support Services30% Order Processing & Taking25% Chat Support Services +120% Phone Support ServicesSee all 18 projectsTECHSPEED INC is a Customer Support Outsourcing company that excels in data entry and call center solutions. With a high accuracy rate and timely completions, their services are both efficient and reliable. Reviews highlight their proactive communication and customer-first approach, with 100% of feedback indicating satisfaction with their project management and responsiveness.
Reviews mention Experienced
The feedback regarding TECHSPEED INC highlights their professionalism and extensive experience. Clients appreciate their ability to handle complex data management tasks, such as normalizing and cleaning data for WordPress sites. One client noted their accommodating nature toward project timeline changes and praised their timely delivery of work. Overall, the sentiment is highly positive, with no suggested areas for improvement, indicating that TECHSPEED INC exceeds client expectations.-
Data Cleaning & Content Mgmt for Advertising & Marketing Co
5.0 Feb 9, 2026TECHSPEED INC’s team is very professional and clearly experienced, yet communication has been easy and personable. They’ve been very accommodating toward changes in our project timeline, and they always deliver their work on time.
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Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
29% Customer Service Outsourcing41% Call Center Services19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
20% Email Support Services45% Phone Support Services25% Chat Support Services +110% Order Processing & TakingSee all 6 projectsContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value.
Reviews mention Collaborative
Clients highlighted a strong sentiment of collaboration with ContactPoint 360, noting their flexibility and adaptability to internal workflows. One client remarked that the team operated as an extension of their own, enhancing communication and project management. They appreciated the organized approach, timely deliverables, and responsive adjustments to needs. Overall, the feedback reflects a positive collaborative experience, with only minor suggestions for improvement in reporting detail.-
Back-Office/Customer Service Outsourcing for Software Dev Co
5.0 Jan 12, 2026Their flexibility and willingness to adapt to our workflows stood out. They felt collaborative and operated more like an extension of our internal team. This approach fostered a seamless integration, enhancing the overall efficiency of the project.
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3 of 5 Customer Service Outsourcing reviews are 5 stars5 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+$25 - $49 / hr50 - 249Zagreb, Croatia
Services provided
10% Customer Service Outsourcing40% CRM Consulting and SI40% Call Center Services +110% Back Office OutsourcingFocus Areas
20% Email Support Services35% Phone Support Services30% Order Processing & Taking +115% Chat Support ServicesSee all 6 projectsSignifico is a Customer Service BPO offering outsourced customer support and call center solutions. Their reviews highlight exceptional project management, with 100% of feedback noting increased customer satisfaction and efficiency. Clients commend Significo for their passion, expertise, and proactive approach, evidencing their ability to significantly enhance customer care processes.
Reviews mention Reliable
Clients consistently describe Significo as impressively fast and reliable, noting that all agreed-upon tasks were executed seamlessly. One client highlighted their responsiveness to needs, stating that Significo adapts continuously to new requests. This reliability fosters client satisfaction, as demonstrated by increased customer loyalty and reduced waiting times. Overall, the sentiment reflects a strong endorsement of Significo's dependable service and commitment to client success.-
Customer Support Services for Oil & Gas Company
5.0 Feb 15, 2024They are impressively fast and reliable. Everything we agreed on was executed fast and seamless. They covered all of the aspects required and are continuously adapting to our new requests.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Car Dealer
5.0 — Significo provides customer support services to a car dealer. They communicate general information about the client's products and services to end clients and forward information for second-level Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
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$5,000+< $25 / hr250 - 999Sandton, South Africa
Services provided
35% Customer Service Outsourcing50% Call Center Services10% Accounting +15% Marketing StrategyFocus Areas
20% Email Support Services50% Phone Support Services20% Chat Support Services +110% Order Processing & TakingSee all 3 projectsAfrishore BPO is a Customer Service BPO that excels in outsourced customer support, demonstrating exceptional client retention and satisfaction. The company is praised for its warm, friendly staff and alignment with client values, achieving 100% client retention and receiving positive client feedback. Their responsiveness and adaptability to project needs are noteworthy.
3 of 3 reviews are 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, Afrishore BPO has received consistently positive feedback from clients across various sectors. Clients praised their professionalism, effective communication, and results-oriented approach, noting significant improvements in lead conversion rates and customer retention. Specific highlights include a 100% client retention rate for a fitness startup and timely delivery of tax compliance submissions for a financial services company. Overall, clients express high satisfaction and find Afrishore BPO to be a strong cultural fit.Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Fitness Startup
5.0 — Afrishore BPO provided customer service outsourcing services for a fitness startup. The team was responsible for handling the client's entire customer service. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.Was this helpful?
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This provider is fluent in 6 languages:
- English
- French
- Portuguese
- German
- Italian
- Dutch
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
20% Customer Service Outsourcing50% Back Office Outsourcing10% Call Center Services +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 25 projectsThe Hour - Back Office and Virtual Assistant Services is a BPO company specializing in customer support outsourcing, call center outsourcing, and remote customer care. With a strong focus on efficiency and adaptability, 100% of reviewers praised their excellent project management and communication skills. They are recognized for their ability to enhance operational efficiency and integrate seamlessly into clients' workflows.
10 of 10 reviews are 5 stars$10,000 – $49,000 avg. project costRead 10 Recent ReviewsReviewed 10 times in the past 6 months
In the past six months, clients have consistently praised The Hour - Back Office and Virtual Assistant Services for their responsiveness, reliability, and cost-effectiveness. Notable feedback includes a client from an insurance agency highlighting improved workflow organization and a 70% workload reduction, while a digital marketing agency noted enhanced operational efficiency. Overall sentiment remains highly positive, with clients emphasizing the team's adaptability and commitment to quality service, with little to no areas for improvement identified.Was this helpful?
2 of 2 Email Support Services reviews are 5 stars$50,000 – $199,999 avg. project costEmail Support Services Experience
Overall, The Hour - Back Office and Virtual Assistant Services has received highly positive feedback for its Email Support Services, with 90% of reviewers noting effective communication and timely execution of campaigns. Clients highlighted strengths in campaign management, data-driven optimization, and a strong team culture. Notable outcomes included increased candidate engagement and workflow efficiency. While there is a recognition of potential for continued growth, the overall sentiment reflects satisfaction and a strong recommendation for their services.
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5 of 5 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
App Management & Support for HR Solutions Firm
5.0 — The Hour - Back Office and Virtual Assistant Services provides email marketing services for an HR solutions firm. The team manages email campaigns, analyzes performance data, and optimizes outreach Read moreWas this helpful?
Industry Experience
The Hour - Back Office and Virtual Assistant Services excels across various industries, notably in Insurance, Information Technology, Financial Services, and eCommerce. Clients commend their reliability, responsiveness, and efficiency, particularly in backend support and workflow optimization. In Insurance, they significantly improved task completion and client interactions, while in IT and eCommerce, they enhanced operational efficiency. Overall, the sentiment is overwhelmingly positive, highlighting their adaptability and commitment to client success across diverse sectors.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Insurance Pharmaceuticals Human Resources Real estate Software eCommerce Business services Retail Financial services Information technologyWas this helpful?
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Undisclosed< $25 / hr10 - 49Pune, India
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing20% Document Digitization & Management +410% AI Development10% Sales Outsourcing5% Transcription5% TranslationFocus Areas
50% Email Support Services50% Order Processing & TakingSee all 7 projectsStrong Vision Data Processing is a data entry and processing company renowned for their efficiency, accuracy, and cost-effectiveness. Reviewers frequently highlight their timely delivery and excellent communication, with approximately 100% expressing satisfaction and no areas needing improvement. Their responsiveness and attention to detail are consistently praised, making them a reliable partner for data-related projects.
Reviews mention Efficient
Clients consistently highlight the efficiency of Strong Vision Data Processing, noting their ability to deliver accurate work promptly. One client emphasized that the team improved their internal workflow by minimizing data entry time. Additionally, they praised the team's quick learning capabilities, with specific mention of Swapnil's adeptness at understanding and executing new tasks. Overall, the sentiment regarding efficiency is overwhelmingly positive, reinforcing the company's reputation for timely and effective service.-
Data Entry for Communications Company
5.0 Sep 5, 2018They’re very efficient and able to learn new things easily. When presented with something new, Swapnil understands it quickly and learns how to execute.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Strong Vision Data Processing highlight their exceptional organization and timely project delivery. Clients commend their responsiveness and cost-effectiveness, particularly in managing manual data entry and redaction tasks. One client noted their impressive speed in completing projects and has continued to engage their services over several years, emphasizing a strong, ongoing partnership. Overall sentiment reflects high satisfaction with their services, with no indicated areas for improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Strong Vision Data Processing for providing exceptional value at competitive prices. One client noted they were 'significantly cheaper than other providers,' while another highlighted their 'flexible billing' and ability to deliver quality work within budget. Overall sentiment indicates that the company not only meets but often exceeds expectations in terms of cost-effectiveness and timely delivery, making them a trusted partner for various projects.Was this helpful?
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$1,000+< $25 / hr50 - 249Kolkata, India
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing20% Search Engine Optimization +310% Call Center Services10% Sales Outsourcing10% Social Media MarketingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 54 projectsTask Virtual is a Customer Support Outsourcing company specializing in enhancing client interactions and improving response times. With 100% positive feedback, reviewers commend their 24/7 support and expertise in cybersecurity. Their services include live chat, email, and phone support, consistently delivering timely and informed customer care solutions.
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, clients have praised Task Virtual for their effective SEO strategies, resulting in significant increases in organic traffic and improved search rankings. One client noted their excellent project management, timely deliverables, and proactive communication. The tailored approach to SEO and transparency were highlighted as key strengths. While minor suggestions for clearer initial explanations were mentioned, overall sentiment remains highly positive, reflecting satisfaction with the results and partnership.Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Travel Company
5.0 — Task Virtual provides call center services for a travel company. The team handles inbound calls, addresses booking inquiries, offers multilingual support, resolves end customer issues, and logs Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Task Virtual's exceptional value for money, noting their services as 'good value for cost' and a 'pricing fit for budget.' They appreciated the significant return on investment, with one client reporting monthly savings of $7,000-$8,500. Overall, sentiment is overwhelmingly positive, with multiple reviews commending the company's ability to deliver quality work on time while maintaining clear communication, resulting in enhanced operational efficiency and customer satisfaction.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +410% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
11 of 12 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
30% Email Support Services30% Chat Support Services30% Phone Support Services +110% Order Processing & TakingSee all 47 projectsHelpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.
1 of 1 Email Support Services reviews is 5 stars$50,000 – $199,999 avg. project costEmail Support Services Experience
Helpware receives overwhelmingly positive feedback for their Email Support Services, with clients highlighting their strong customer service agents and effective communication. 100% of reviewers noted satisfaction with Helpware's responsiveness and ability to customize solutions. Clients reported measurable success, including increased handle times and reduced costs per contact. The company's alignment with client values and culture is frequently praised as a key strength, contributing to overall project success.
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3 of 3 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Parking Software Company
5.0 — Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for Read moreWas this helpful?
Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
65% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +15% Sales OutsourcingFocus Areas
30% Email Support Services30% Chat Support Services20% Order Processing & Taking +120% Phone Support ServicesSee all 47 projectsEverHelp is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Their reviews highlight exceptional multilingual support, proactive problem-solving, and significant improvements in response times, with many clients noting enhanced customer satisfaction and efficiency. Approximately 100% of reviewers praised their responsiveness and operational adaptability, while over 80% cited EverHelp's cost-effectiveness and value for money.
Reviews mention Professional
Clients consistently praised EverHelp for their professionalism and organizational skills. Feedback highlighted their ability to provide timely responses and maintain a warm, service-oriented tone. One client noted, 'EverHelp was organized and professional throughout the project,' while another remarked on their adaptability and clear communication. Overall, the sentiment reflects a strong appreciation for EverHelp's commitment to delivering high-quality, reliable service, making them a valuable partner in various projects.-
Customer Service Outsourcing for IT Company
5.0 Oct 1, 2024The project management was highly effective, with all key deliverables being completed on schedule. The team demonstrated a high level of professionalism and created a collaborative environment that made working together a positive experience.
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Customer Support & Sales Services for Cloud SaaS Company
5.0 May 16, 2024Since partnering with EverHelp, our support system has noticeably improved, ensuring our customers receive prompt and professional assistance for their inquiries. We're highly content with the collaboration between our team and EverHelp. Their readiness and willingness to assist us are consistently impressive.
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Customer Service Outsourcing for Telecommunications Company
5.0 May 15, 2024Since engaging EverHelp, our resolution rate has improved significantly. They maintain professionalism and responsiveness in their communication. Their dedication to effective communication, coupled with their efficiency, sets them apart.
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Customer Service & Sales Outsourcing for Contact Center
5.0 May 13, 2025Their professional approach and how quickly they got things done was most impressive. They always stayed organized and delivered results fast. Also, working with their team was a great experience — communication was always smooth, friendly, and easy.
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Customer Support, Sales & Back-Office for CX Services Co
5.0 May 13, 2025EverHelp did a great job managing the project. Their agents were onboarded on time before our busy season, with no delays. They were very flexible and quickly adapted when our priorities changed. Whenever we had a need or question, they responded quickly and professionally.
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4 of 4 reviews are 5 stars4 new reviews for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent feedback for EverHelp highlights their exceptional operational efficiency and adaptability in customer support roles across various industries. Clients noted significant improvements, such as a 40% reduction in unresolved ticket backlogs and response times dropping to under a minute. Reviewers praised EverHelp's proactive communication and structured reporting, which enhanced service quality. However, some clients suggested minor improvements in handling complex scenarios. Overall, sentiment is overwhelmingly positive, emphasizing reliability and tangible impact.Was this helpful?
5 of 5 Email Support Services reviews are 5 stars1 new review for Email Support Services in past 6 months$200,000 – $999,999 avg. project costEmail Support Services Experience
EverHelp has garnered positive feedback for their Email Support Services, with clients highlighting their prompt and professional communication. In particular, 90% of reviews emphasize quick response times, with one client's guest response times improving to an average of 10 minutes. Clients appreciate their ability to maintain brand voice and culture fit. Areas for improvement noted include initial onboarding delays, but overall sentiment reflects satisfaction with EverHelp's support, leading to increased customer retention and satisfaction.
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This provider is fluent in 22 languages:
- Bulgarian
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- Georgian
- German
- Hungarian
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Services provided
55% Customer Service Outsourcing35% Call Center Services10% Back Office OutsourcingFocus Areas
10% Email Support Services50% Phone Support Services25% Order Processing & Taking +115% Chat Support ServicesSee all 26 projectsSimply Contact is a Customer Support Outsourcing company specializing in Call Center Solutions, providing services such as multilingual support and back-office management. With a consistent record of high ratings, they achieve substantial improvements in customer satisfaction (20%-45% increase reported) and response times (up to 45% reduction). Clients commend their adaptability and efficiency, with no significant areas for improvement noted across reviews.
Reviews mention Efficient
The sentiment regarding efficiency in Simply Contact's services is overwhelmingly positive. Clients consistently highlight their rapid onboarding process and responsiveness, with one noting a 30% decrease in customer response times and a 25% boost in overall efficiency. Feedback emphasizes their professional project management and the seamless integration of their team into existing operations, which has led to notable improvements in customer satisfaction and support cost reductions.-
Back Office & Customer Service for App Optimization Agency
5.0 Feb 23, 2024Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them. They trained their team fast and got the project up and running without any drop in quality. This made things go smoothly for both our customers and our team.
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Customer Service Outsourcing for Authentication Solutions Co
5.0 Oct 18, 2023Simply Contact showcased outstanding project management throughout our collaboration. Every phase, from initiation to execution, was handled with utmost precision and efficiency. Their responsiveness and adaptability were commendable; they were quick to tailor their approaches to meet our specific needs and challenges.
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Call Center Services for Social Media Monitoring Tool
5.0 May 9, 2023Simply Contact's project management was excellent. They are highly responsive to our needs and feedback. I'd say their team is professional, efficient, and flexible, and they work closely with us to ensure that our goals and objectives are met.
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Call Center Services for Wheelchair Rental System
4.5 May 1, 2023Simply Contact's team efficiently handles customer inquiries and support requests in multiple languages, resulting in improved customer satisfaction and loyalty. Their 24/7 availability ensures that our users receive timely assistance, contributing to the ongoing success of WheelShare.
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Customer Support for Music Distribution Company
5.0 Apr 26, 2023They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues.
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8 of 9 Email Support Services reviews are 5 stars$10,000 – $49,000 avg. project costEmail Support Services Experience
Simply Contact has received overwhelmingly positive feedback for their Email Support Services, with clients reporting a 25% to 40% increase in customer satisfaction and a substantial reduction in response times. Notable strengths include their adaptability, responsiveness, and ability to understand unique client needs, with 95% of reviewers highlighting their effective communication and project management. Areas for improvement mentioned were minimal, primarily regarding pricing strategy. Overall, the sentiment is highly favorable, indicating a strong potential fit for projects requiring email support.
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Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
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This provider is fluent in 13 languages:
- Arabic
- Czech
- Dutch
- English
- French
- German
- Italian
- Polish
- Romanian
- Russian
- Slovakian
- Spanish
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$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
30% Customer Service Outsourcing30% Content Moderation Services10% Back Office Outsourcing +510% Call Center Services5% Data Annotation Services5% PEO/Employee Leasing5% Sales Outsourcing5% Social Media MarketingFocus Areas
22% Email Support Services32% Chat Support Services32% Phone Support Services +114% Order Processing & TakingSee all 11 projectsEnshored is a Customer Support Outsourcing company specializing in back office support and frontline customer service. Reviewers consistently praise Enshored's proactive project management and ability to tailor services to specific needs, achieving a service level agreement fulfillment rate of over 90%. No areas for improvement were noted, underscoring a high level of client satisfaction.
1 of 2 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back-Office Outsourcing for Rental Property Management Co
4.5 — Enshored offers back-office and customer support services for a rental property management company. The tasks include data entry, updating accounts, processing payments, and providing phone and Read moreWas this helpful?
Industry Experience
Enshored has demonstrated expertise across diverse industries, including Arts & Entertainment, Supply Chain, Information Technology, Hospitality, Advertising, Software, Financial Services, Education, and Consumer Products. Clients praise their ability to enhance operational efficiency and provide tailored support, leading to improved customer satisfaction and cost savings. Overall sentiment is highly positive, with particular strengths noted in customer service, project management, and adaptability to client needs. Enshored is particularly well-suited for companies seeking scalable solutions in customer support and back-office operations.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Hospitality & leisure Advertising & marketing Software Financial services Education Business services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Enshored's strong value for money, emphasizing their cost-effective solutions compared to in-house staffing. For instance, one client noted a monthly investment of $3,000 which resulted in improved customer satisfaction and efficient operations, while another mentioned savings of approximately $2 million compared to internal hires. Overall, the sentiment is positive, with clients appreciating the balance of quality service and affordability.Was this helpful?
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$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +810% IT Staff Augmentation10% Other Digital Marketing5% Content Marketing5% Data Annotation Services5% HR Outsourcing5% IT Managed Services5% PEO/Employee Leasing5% Recruitment Process OutsourcingFocus Areas
30% Email Support Services45% Chat Support Services25% Order Processing & TakingSee all 18 projectsBooth & Partners is a customer service BPO company specializing in Customer Support Outsourcing and Remote Customer Care. With a 90% customer satisfaction rating and consistent positive feedback, clients commend their proactive, professional approach, and ability to integrate seamlessly into existing teams. They are particularly noted for their efficiency, cultural compatibility, and the high standard of their agents, with no notable negative feedback reported.
2 of 4 Email Support Services reviews are 5 stars$50,000 – $199,999 avg. project costEmail Support Services Experience
Booth & Partners has received predominantly positive feedback regarding their Email Support Services, with an impressive 90% client satisfaction rate. Clients commend their timely responses, proactive communication, and alignment with company values. Common themes include their ability to manage ticket backlogs effectively and maintain high customer satisfaction scores. Some clients noted minor areas for improvement in project management and performance tracking. Overall, their expertise in email support has led to measurable success for clients across various sectors.
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2 of 4 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Consumer Products Co
4.0 — Booth & Partners provides outsourced customer service and support services for a consumer products company. The team has handled customer inquiries and has processed orders, returns, and Read moreWas this helpful?
Industry Experience
Booth & Partners has garnered positive feedback across various industries, including Nonprofit, Software, Retail, Consumer Products, Consulting, Real Estate, Insurance, Financial Services, Education, and Advertising & Marketing. Clients commend their expertise in scaling teams, administrative support, and tailored solutions. The overall sentiment reflects strong project management, responsiveness, and effective communication, with notable success in enhancing operational efficiency and customer satisfaction. They are particularly well-suited for organizations looking for cost-effective staffing and support solutions.
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Nonprofit Software Retail Consumer Products Consulting Real estate Insurance Human Resources Business services Financial services Advertising & marketing EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Booth & Partners is frequently recognized for providing excellent value for money, with clients highlighting their competitive pricing and strong alignment with budgetary constraints. For instance, one client noted that their pricing fit within their budget while delivering good value, leading to successful hiring outcomes. Overall sentiment reflects satisfaction with cost-effectiveness, as many clients appreciate the affordability of services combined with quality support and responsiveness.Was this helpful?
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$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Services provided
25% Customer Service Outsourcing20% AI Development20% Sales Outsourcing +315% Call Center Services10% Back Office Outsourcing10% Content Moderation ServicesFocus Areas
35% Email Support Services35% Phone Support Services30% Chat Support ServicesSee all 5 projectsSummitNext is a Customer Service BPO specializing in Customer Support Outsourcing and community management. Their reviews highlight a proactive approach and a "can-do" attitude, with 100% positive feedback emphasizing their cultural alignment and value for cost. Clients appreciate their 24/7 social listening capabilities and timely, accurate reporting.
Reviews mention Honest
The feedback regarding SummitNext reflects a strong sentiment of honesty, highlighted by a client noting their 'integrity, integration, and innovation' as impressive qualities. The CEO of SEAbizs emphasized that the company's values aligned with theirs, reinforcing a foundation of trust. Furthermore, the client described their project management as 'professional and perfect,' indicating reliability and transparency in their operations. Overall, the sentiment remains highly positive, with no areas for improvement identified.-
Lead Generation for Value Added Reseller
5.0 Mar 30, 2023The client's feedback highlights the company's integrity, noting that it was impressive. Their integrity, integration, and Innovation were impressive. This suggests a commitment to honesty and transparency in their dealings.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Social Media Management for Sales Technology Company
5.0 — SummitNext Technologies Sdn. Bhd. was hired by a marketing company for their social media management services. The team was tasked with publishing listings and managing online communities on Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SummitNext's competitive pricing and strong value for money. One client noted their 'good value for cost,' while another emphasized that SummitNext's pricing 'fits our budget.' Additionally, feedback reflects satisfaction with the quality of service provided relative to costs, as seen in the remark about 'cost-efficiency' and 'long-term value.' Overall, the sentiment regarding the company's pricing structure is positive, with room for improvement suggested as company needs increase.Was this helpful?
More responsive than most other service providers
Get in TouchSummitNext is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Undisclosed< $25 / hr250 - 999Sofia, Bulgaria
Services provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% IT Staff Augmentation +25% AI Consulting5% Generative AIFocus Areas
35% Email Support Services35% Chat Support Services20% Phone Support Services +110% Order Processing & TakingSee all 3 projectsPontica Solutions is a Customer Service Outsourcing company that excels in providing call center and customer support services. The reviews highlight their strong project management, flexibility, and effective communication, with 100% positive feedback on their ability to reduce call wait times and improve customer satisfaction. Their personal approach and responsiveness were consistently praised by clients.
2 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Transportation Company
5.0 — Pontica Solutions provided call center services for an transportation company. The team handled customer inquiries via phone and email, managed bookings, resolved issues, and offered performance Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Pontica Solutions' competitive pricing and excellent value for money. For instance, a transportation company noted that Pontica's pricing fit their budget and provided good value relative to cost. Similarly, a Department Head at Qonto emphasized the company's strong alignment with their needs and great cultural fit, attributing this to the good value for cost. Overall, sentiment regarding pricing is positive, with clients appreciating the balance between cost and quality of service.Was this helpful?
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This provider is fluent in 5 languages:
- English
- French
- German
- Italian
- Bulgarian
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$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Back Office Outsourcing +210% Call Center Services10% IT Staff AugmentationFocus Areas
31% Email Support Services41% Chat Support Services28% Phone Support ServicesSee all 22 projectsMercatus is a lead generation and outreach company offering services such as LinkedIn campaigns, cold calling, and email outreach to increase client visibility and generate business leads. Feedback from clients is generally positive, with 90% highlighting impressive project management, open communication, and effective campaign execution. However, 20% noted challenges in expanding market reach, suggesting areas for improvement in targeting specific industries and markets.
Industry Experience
Mercatus demonstrates strong expertise in lead generation across diverse industries including Consulting, IT Services, Engineering, Retail, Software, Consumer Products, Construction, and Financial Services. Clients commend their effective communication, project management, and ability to adapt to specific industry needs. Overall sentiment is positive, with notable success in enhancing sales pipelines and client engagement, particularly in IT and Consulting. Potential clients in these sectors may find Mercatus to be a suitable partner for their lead generation and outreach initiatives.
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Information technology Consulting IT Services Engineering Retail Software Consumer Products Construction Manufacturing Human Resources Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Mercatus for providing good value for money, with feedback indicating that their pricing aligns well with budget expectations. One client noted, 'Pricing fit our budget' and described the service as 'good value for cost.' Another emphasized that their investment was repaid within a year. Despite some suggestions for lower prices, the overall sentiment remains positive, with clients appreciating the quality of services relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchMercatus is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 24 languages:
- English
- Spanish
- Arabic
- Russian
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Romanian
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Arabia Standard Time (AST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
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$100,000+Undisclosed10,000+Singapore, Singapore
Services provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +210% Call Center Services10% Content Moderation ServicesFocus Areas
40% Email Support Services33% Phone Support Services27% Chat Support ServicesSee all 12 projectsTDCX is a Customer Support Outsourcing firm specializing in call center solutions and customer service BPO. Their reviews indicate a strong performance in efficiency and quality, with 100% positive feedback highlighting their impactful analysis and robust client relationships. TDCX's transparent culture fosters trust and operational enhancements, making them a reliable partner for outsourced customer support.
Reviews mention Transparent
The overall sentiment regarding transparency in TDCX's operations is highly positive. Clients appreciate the company's culture of openness, where all team members can raise questions or concerns, fostering trust and operational enhancements. One client noted, 'This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client.' Such practices are seen as vital for building strong relationships and improving outcomes across partnerships.-
Customer Service, Security & Risk Assessment for Fintech Co
5.0 Apr 28, 2022TDCX has created a culture where everyone at every level can raise a question or concern, which has enabled my engagements with them to result in countless operating enhancements as well as large-scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$5,000+< $25 / hr250 - 999Dhaka, Bangladesh
Services provided
10% Customer Service Outsourcing10% AI Agents10% AI Development +710% Custom Software Development10% Generative AI10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% UX/UI Design10% Web DevelopmentFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 44 projectsRiseup Labs is a versatile software development company specializing in web and mobile app development, UI/UX design, and backend systems. The company's reviews reflect an 85% positive feedback rating, with clients praising their adaptability, project management, and ability to understand and integrate business workflows. Approximately 20% of reviewers highlighted their ability to suggest practical improvements, and over 30% commended their communication and responsiveness.
2 of 4 reviews are 5 stars$10,000 – $49,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews for Riseup Labs highlight a positive overall sentiment, with clients praising their adaptability, communication, and project management efficiency. ATEC Australia noted a significant increase in IoT connections and praised the team's responsiveness to feedback. Hitsquad Interactive Gaming appreciated the quick turnaround and effective communication, while Pizza Hotline commended their proactive approach and timely delivery. OnHires emphasized their understanding of internal workflows, although they suggested improved documentation could enhance user experience. Overall, clients express satisfaction with the partnership.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Riseup Labs reflects a generally positive sentiment regarding their cost and value for money. Many clients highlighted the company's pricing as fitting their budgets while delivering good value, as noted by one client who stated, 'their pricing fit our budget and offered good value for the cost.' However, some reviews indicated areas for improvement in cost and time estimation, with one client mentioning 'huge room for improvement in their cost and time estimation before the project.' Overall, clients appreciate the balance of quality and affordability.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- Pacific Standard Time (PST)
- Universal Coordinated Time (UTC)
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View PackagesFull-Time Customer Support Representative
Provide your customers with instant support when they need it. Riseup Labs CSRs assist with onboarding, orders, complaints, refunds, and more. Ensure a seamless, responsive, and positive customer experience today with our simple packages.Was this helpful?
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$1,000+< $25 / hr250 - 999Plovdiv, Bulgaria
Services provided
20% Customer Service Outsourcing60% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 2 projectsOWORKERS is a BPO company specializing in document verification and app monitoring services across various regions. Reviews indicate a high level of satisfaction with their problem-solving abilities and quick feedback, with 100% of reviewers highlighting their effective communication and decision-making. Clients appreciate their ownership and dedication, with no significant areas for improvement mentioned.
Reviews mention High-quality work
Clients consistently highlight OWORKERS' high-quality work, particularly their effective problem-solving abilities and quick decision-making. One client praised their capacity to set up a BPO team within three weeks, emphasizing their impressive responsiveness. Another noted the significant improvement in monitoring coverage and user experience for their live streaming app, attributing this success to OWORKERS' dedication and ownership. Overall, feedback indicates strong satisfaction with the quality of services provided.-
Application Management Services for Live Streaming Platform
5.0 May 20, 2020The quality of services experienced by users has increased as a result of their efforts. Their commitment to doing their best with ownership was particularly noteworthy.
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Industry Experience
OWORKERS has received positive feedback across the IT Services and Information Technology industries. Clients commend their expertise in establishing BPO teams for document verification and app monitoring, highlighting strengths in problem-solving, quick feedback, and operational efficiency. The overall sentiment reflects satisfaction with their ability to enhance service quality and monitoring effectiveness, making them a suitable partner for companies in need of robust support in these sectors.
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IT Services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend OWORKERS for their competitive pricing and value for money, noting that cost-effectiveness was a key factor in their selection process. One client highlighted their ability to solve problems quickly and effectively, while another praised their ownership and dedication to service quality. Overall, feedback indicates satisfaction with the balance of cost and service quality, reinforcing OWORKERS' reputation as a valuable partner.Was this helpful?
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This provider is fluent in 13 languages:
- English
- Spanish
- Russian
- Portuguese
- German
- French
- Turkish
- Cantonese
- Italian
- Polish
- Ukrainian
- Romanian
This provider is available in 10 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
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$5,000+< $25 / hr50 - 249București, Romania
Services provided
45% Customer Service Outsourcing35% Back Office Outsourcing20% Sales OutsourcingFocus Areas
40% Email Support Services35% Order Processing & Taking25% Chat Support ServicesSee all 2 projectsHKR (European EOR + Global Recruiter) specializes in Customer Support Outsourcing, providing tailored customer service and operations solutions. The company's services are highly regarded for their positive impact, with 100% of reviewers highlighting their excellent communication and attention to detail. Clients appreciate HKR's collaborative approach and the efficiency their teams bring to tasks such as data entry and customer service.
Reviews mention Collaborative
Client feedback highlights a strong sense of collaboration with HKR, noting that their team treats clients as partners and maintains open communication. One client emphasized the positive flow of interaction, stating that HKR is responsive to needs in a straightforward manner. The collaborative culture and work ethic of HKR's team were particularly praised, contributing to the overall satisfaction with the project outcomes.-
Customer Service Outsourcing for Operations Platform
5.0 Jun 22, 2023HKR's team treats us as their partner and is very open and collaborative with us. There is an open and positive flow of communication between us, HKR, and their team that works with us daily. They are good about responding to our needs in a quick and straightforward manner.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Operations Platform
5.0 — HKR provides customer service outsourcing for an operations platform. HKR provides a team of representatives and coordinators that assist with customer service, data entry, and Shopify backend Read moreWas this helpful?
Industry Experience
HKR TEAM has demonstrated expertise in the Retail and Software industries, garnering positive feedback regarding their customer service and marketing support. In Retail, they effectively built customer service teams, resulting in enhanced client satisfaction and operational efficiency. In Software, they successfully extended marketing teams, ensuring cultural alignment and efficient hiring processes. Overall, clients praised HKR's reliability, communication, and value, highlighting their ability to seamlessly integrate into existing workflows across both industries.
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Retail SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HKR's cost-effectiveness and value for money. One client noted, 'Good value for cost' while selecting HKR, and another emphasized that their pricing 'fit our budget' without incurring recruiting costs. The overall sentiment is positive, with clients appreciating the quality of service delivered relative to the investment, underscoring HKR's ability to align with client needs and provide reliable talent efficiently.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Sibulan, Philippines
Services provided
50% Customer Service Outsourcing30% Back Office Outsourcing10% Content Moderation Services +110% Data Annotation ServicesFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsSmiles On Demand is a Customer Support Outsourcing company providing comprehensive customer service BPO solutions. With 100% positive feedback, their commitment is evident in achieving a customer satisfaction increase from 3 to 4 and resolving all support tickets in under three days. Their professionalism and efficient project management are consistently highlighted by clients.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Sales for Property Investment Platform
5.0 — Smiles On Demand provides outsourced customer support and sales services for a property investment platform. The team manages phone support, live chat, email inquiries, and outbound sales calls. Read moreWas this helpful?
Industry Experience
Smiles On Demand has demonstrated strong capabilities in the real estate industry, particularly in providing customer support and sales services. Their professionalism and effective project management have led to improved customer satisfaction scores and timely issue resolution. The positive feedback indicates a solid fit for clients in real estate seeking reliable support solutions. Overall, their strengths in communication and customer engagement make them a valuable partner in this sector.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Smiles On Demand's cost-effectiveness, noting that their services provide significant value for money. One client highlighted their impressive customer support capabilities, stating that all tickets were resolved swiftly, leading to improved satisfaction scores. Additionally, the professionalism and timely delivery of services were frequently mentioned as key strengths, reinforcing the overall sentiment that the company offers competitive pricing relative to the quality of service provided.Was this helpful?
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$5,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Services provided
15% Customer Service Outsourcing55% IT Staff Augmentation15% Cybersecurity +115% RecruitingFocus Areas
75% Email Support Services20% Chat Support Services5% Phone Support ServicesSee all 9 projectsTalent First is a Customer Service BPO providing outsourced customer support and employee outsourcing solutions. Reviews indicate a 100% satisfaction rate, highlighting their cooperative and timely project management, with consistent praise for the quality of service. Clients note alignment with company values and commendably high ratings for cost-value efficiency.
Reviews mention Communicative
Clients have consistently praised Talent First's communication, highlighting their clear and proactive approach. One client noted, 'Communication was clear and proactive, ensuring that all requirements were met efficiently and effectively.' Additionally, they appreciated the company's responsiveness, although a suggestion for faster communication during key stages was made. Overall, the sentiment regarding Talent First's communicative abilities is overwhelmingly positive, reflecting their commitment to client satisfaction.-
Recruiting & Staffing for IQ Testing Co
5.0 Jan 22, 2025Their project management was excellent. They consistently delivered items on time and were highly responsive to our needs. Communication was clear and proactive, ensuring that all requirements were met efficiently and effectively.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Recruiting Services for Cybersecurity Platform
5.0 — Talent First provides recruiting services for a cybersecurity platform. Talent First supports the client's company with employee outsourcing services. Read moreWas this helpful?
Industry Experience
Talent First has demonstrated expertise across various industries, including cybersecurity, education, telecommunications, and others. Clients consistently recognize their strengths in recruiting high-quality candidates, swift response times, and effective collaboration. In the cybersecurity and telecommunications sectors, they excel in sourcing specialized talent, while in education, they showcase their ability to meet specific technical requirements. Overall, feedback reflects a strong positive sentiment across all industries, making Talent First a suitable partner for projects requiring skilled recruitment and innovative solutions.
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Software Education Research Information technology TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Talent First for their excellent value for money, noting that they consistently deliver high-quality candidates at competitive rates. For example, one client highlighted their 'good value for cost' and the ability to quickly supply suitable candidates, leading to successful hires. Overall, the sentiment reflects satisfaction with both the pricing structure and the quality of service provided, reinforcing Talent First's reputation as a cost-effective partner in recruitment.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
25% Customer Service Outsourcing25% Sales Outsourcing20% Back Office Outsourcing +410% Demand Generation Marketing10% Email Marketing5% Business Consulting5% Call Center ServicesFocus Areas
25% Email Support Services45% Phone Support Services25% Chat Support Services +15% Order Processing & TakingSee all 7 projectsCOLD CALL CREW (SMC-PRIVATE) LIMITED is a Customer Service BPO specializing in appointment setting, vendor onboarding, and web research. The company is praised for its responsiveness, cost-effectiveness, and ability to integrate seamlessly with client operations, garnering 100% positive feedback from reviews. They excel in finding prospect data and creating leads, with no areas for improvement noted by clients.
Reviews mention Experienced
Clients express high satisfaction with COLD CALL CREW (SMC-PRIVATE) LIMITED, noting their extensive experience and effective project execution. One client highlighted their ability to generate leads and develop business solutions, stating, "They are very experienced in their field and they make sure I'm executing well as well." Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified, reinforcing their strong reputation in the industry.-
Call Center Services for AI Receptionist Company
5.0 May 7, 2026They are very experienced in their field and they make sure I'm executing well as well.
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2 of 3 reviews are 5 starsLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In recent reviews, clients praised COLD CALL CREW for effective lead generation and responsiveness, noting successful outcomes such as 27 booked leads and positive project management. The Director of Apex Booking highlighted their alignment with company values and commitment to delivering results. However, one client expressed dissatisfaction with appointment quality, stating that only a few meetings resulted in genuine interest and suggesting a need for improved client success focus. Overall, sentiments are mixed, with significant strengths noted alongside areas for improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with COLD CALL CREW (SMC-PRIVATE) LIMITED's pricing and perceived value. One client noted, 'their pricing fit our budget, and they offered good value for cost.' Another stated, 'they are always responsive and quick at finding solutions,' reinforcing their cost-effectiveness. However, one review indicated concerns about the team's focus on payment rather than client success. Overall, feedback highlights a strong alignment of value and affordability, although some caution is advised regarding project outcomes.Was this helpful?
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This provider is fluent in 5 languages:
- English
- Arabic
- Urdu
- Mandarin
- German
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+< $25 / hr250 - 999Davao City, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
30% Email Support Services35% Phone Support Services20% Chat Support Services +115% Order Processing & TakingSee all 5 projectsSPLACE BPO is a Customer Service BPO specializing in Customer Care Outsourcing and Call Center Solutions. They excel in managing chat volumes and customer interactions, with notable strengths in culture, efficiency, and responsiveness. Approximately 100% of reviewers highlight their attentiveness and timely delivery, although some mention a need for improved early communication.
1 of 1 Email Support Services reviews is 5 stars1 new review for Email Support Services in past 6 months$200,000 – $999,999 avg. project costEmail Support Services Experience
SPLACE BPO has received positive feedback for their Email Support Services, with clients noting their effective communication and project management skills. Approximately 90% of reviews highlight their adaptability and quick learning, while 10% mention minor performance issues with specific team members. Clients appreciate the structured onboarding process and proactive problem-solving approach, indicating a strong overall satisfaction with service delivery. One reviewer emphasized the necessity of investing initial training time to optimize results, reinforcing the collaborative nature of their work.
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1 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Sales Outsourcing for Water Filtration Co
5.0 — SPLACE BPO provides customer service and sales outsourcing services for a water filtration company. The team is also responsible for providing technical support. Read moreWas this helpful?
Industry Experience
SPLACE BPO has demonstrated significant expertise across various sectors, including Education, Automotive, Business Services, and Home Services. In Education, they excelled in administrative support and chat management, receiving praise for their effective communication and responsiveness. The Automotive sector noted their efficiency in managing service inquiries, while Business Services recognized their impactful sales management leading to substantial revenue increases. Lastly, in Home Services, they were commended for quick and efficient customer interaction. Overall, SPLACE BPO is perceived positively across all industries, highlighting their adaptability and commitment to client success.
Read All ReviewsSelect Industry to see insights
Education Automotive Business services Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently highlighted SPLACE BPO's competitive pricing and overall value, often noting that their services fit within budget constraints. For instance, one client appreciated that SPLACE's pricing was a key factor in their selection. Another client, who invested significantly, reported a substantial increase in sales, reinforcing the perception of high value for money. Overall, feedback indicates satisfaction with the cost-effectiveness and quality of services provided by SPLACE BPO.Was this helpful?
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 15 Email Support Outsourcing Companies
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Email Support Services75% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Customer Service Outsourcing17% Email Support Services70% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.3/40.016.6/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing30% Email Support Services50% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
35.7/40.020/20 Reviews9/10 Clients & Experience6.7/10 Market PresenceService focus
65% Customer Service Outsourcing30% Email Support Services35% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing30% Email Support Services50% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
60% Customer Service Outsourcing40% Email Support Services40% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.8/40.018.6/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
50% Customer Service Outsourcing30% Email Support Services50% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Customer Service Outsourcing25% Email Support Services90% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Customer Service Outsourcing20% Email Support Services85% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing10% Email Support Services60% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing30% Email Support Services70% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Customer Service Outsourcing25% Email Support Services90% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
35.9/40.019/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
65% Customer Service Outsourcing30% Email Support Services35% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Customer Service Outsourcing20% Email Support Services70% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Customer Service Outsourcing15% Email Support Services70% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing15% Email Support Services50% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
30% Customer Service Outsourcing20% Email Support Services70% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
55% Customer Service Outsourcing20% Email Support Services45% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
50% Customer Service Outsourcing40% Email Support Services50% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33.2/40.016.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Customer Service Outsourcing25% Email Support Services55% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
33.2/40.015.8/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing25% Email Support Services55% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Customer Service Outsourcing10% Email Support Services45% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
37.9/40.019.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing19% Email Support Services70% Other -
$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
31.9/40.016.6/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing22% Email Support Services70% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
32.1/40.017.2/20 Reviews8/10 Clients & Experience6.8/10 Market PresenceService focus
20% Customer Service Outsourcing30% Email Support Services80% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
30.7/40.016.2/20 Reviews6.7/10 Clients & Experience7.8/10 Market PresenceService focus
45% Customer Service Outsourcing30% Email Support Services55% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other -
$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Ability to deliver
32.2/40.015.8/20 Reviews9.3/10 Clients & Experience7.1/10 Market PresenceService focus
25% Customer Service Outsourcing35% Email Support Services75% Other
Latest Email Support Services Articles
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