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EverHelp - Customer Service Outsourcing company

EverHelp is a leading customer support company that fuels business growth. We provide 24/7 multilingual, omnichannel support, assisting your customers in 30+ languages via email, live chat, phone, social media, proprietary CMS, and more.

Our services include strict Quality Control to ensure your customer satisfaction score always stays above 90%. Our support is data-driven, providing detailed reports with key metrics to help you make informed decisions.

  • Min project size
    $5,000+
  • Hourly rate
    < $25 / hr
  • Employees
    1,000 - 9,999
  • Locations
    Kyiv, Ukraine
  • Year founded
    Founded 2021

1 Locations

  • Kyiv , Ukraine

No have been added yet...

    Pricing Snapshot

    Min. project size $5,000+
    Avg. hourly rate < $25 /hr
    Rating for cost 4.9 /5

    What Clients Have Said

    EverHelp is noted for providing good value for cost, fitting client budgets while delivering high-quality support. Clients emphasize affordability and positive outcomes, with measurable improvements in response times and customer satisfaction. Specific costs are not disclosed, but feedback consistently highlights their pricing as a strong point.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $10,000 - $49,999 based on 32 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

    Select a service to see pricing information

    EverHelp Review Insights

    Overall Review Rating

    5.0
    • Quality 5.0
    • Schedule 4.9
    • Cost 4.9
    • Willing to Refer 4.9

    Top Mentions

    Review Highlights

    • Areas for Technical Onboarding Improvement

      Some clients mentioned initial delays in technical onboarding, suggesting earlier completion of this process to prevent initial hiccups.

    • Comprehensive and Structured Knowledge Bases

      Clients value EverHelp's development of comprehensive knowledge bases that empower customer self-service and streamline support operations.

    • High Customer Retention Rates

      The engagement with EverHelp has led to higher customer retention rates for clients, attributed to efficient support and quick response times.

    • Quick Adaptation to Client Needs

      EverHelp’s ability to quickly adapt to client-specific processes and needs is noted as a key strength, allowing them to deliver personalized and efficient support solutions.

    • Effective Project Management

      Clients appreciate EverHelp’s organized and professional project management, with timely delivery of tasks and clear communication, making collaboration smooth and stress-free.

    • High Level of Professionalism

      Clients frequently commend EverHelp for their professionalism, including their dedicated and knowledgeable staff who integrate seamlessly with client teams.

    EverHelp Reviews

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    Customer Service Outsourcing for IT Company

    • Customer Service Outsourcing
    • Confidential
    • Jan. - May 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The services they provided were quite sufficient."

    Jun 17, 2024
    CEO, Cobit Solutions
    Dmitry Chashnik
    Verified
    • Information technology
    • Canada
    • 11-50 Employees
    • Online Review
    • Verified

    To reduce their support ticket backlog, an IT firm hired EverHelp for their customer support services. The team assists with technical support operations and comprehensive presales consultations.

    Back Office Outsourcing for Email API Solutions Company

    • Back Office Outsourcing Call Center Services Customer Service Outsourcing
    • $10,000 to $49,999
    • Oct. 2023 - Mar. 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their analytic approach significantly influenced our product development."

    Jun 17, 2024
    Head of Business Development, Email API Solutions Company
    Valeriia Klymenko
    • Other industries
    • Cyprus
    • 51-200 Employees
    • Online Review

    EverHelp was hired to manage the email and chat customer communication of an email API solutions company. The team was responsible for gathering requirements, developing strategies, providing customer support, and integrating systems.

    Customer Support Services for App Dev Company

    • Application Management & Support
    • Confidential
    • Jan. 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "They have an easy-going process combined with high proficiency."

    Jun 17, 2024
    Head of Marketing, App Dev Company
    Alina Maximova
    Verified
    • Other industries
    • London, England
    • 11-50 Employees
    • Online Review
    • Verified

    EverHelp handles the customer support needs of an app development company. The team provides support for the client’s customers via live chat through a Zendesk platform. 

    Back Office Outsourcing for Marketing Performanced Platform

    • Back Office Outsourcing
    • $10,000 to $49,999
    • Jan. - May 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The company has such a great attitude to work, it's a pleasure to watch!"

    May 28, 2024
    Marketer, Ringostat
    Olga Feoktistova
    • Other industries
    • Ukraine
    • 51-200 Employees
    • Online Review

    EverHelp provided BPO services for a marketing performance platform. The goal was to streamline administrative tasks, enhance customer support efficiency, and ensure seamless communication with clients.

    Customer Service Outsourcing for Data & Comms Solution Co

    • Customer Service Outsourcing
    • Confidential
    • Jan. - Mar. 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "EverHelp remains receptive to feedback and dedicated to delivering exceptional service."

    May 23, 2024
    Former Manager, eSputnik
    Anonymous
    Verified
    • Information technology
    • Ukraine
    • 51-200 Employees
    • Online Review
    • Verified

    EverHelp provided customer support for a data and communication solution company. Their work included handling user inquiries, resolving issues, suggesting product improvements, and reporting.

    Customer Support & Sales Services for Cloud SaaS Company

    • Customer Service Outsourcing
    • Confidential
    • June 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their readiness and willingness to assist us are consistently impressive."

    May 16, 2024
    Customer Success Manager, Skyvia
    Darina Black
    Verified
    • Other industries
    • Prague, Czech Republic
    • 51-200 Employees
    • Online Review
    • Verified

    EverHelp provides customer support and sales services for a cloud SaaS company. The team helps the client’s customers resolve issues. Their goal is to enhance the client’s sales and operational efficiency.

    Live Chat Support for Tax Compliance Solutions Company

    • Back Office Outsourcing Call Center Services Customer Service Outsourcing
    • $10,000 to $49,999
    • May 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    4.5
    Willing to Refer
    5.0

    "They have proved to be a reliable provider without any major issues."

    May 16, 2024
    Marketing Manager, Lovat
    Tetiana Buchynska
    Verified
    • Business services
    • Edinburgh, Scotland
    • 11-50 Employees
    • Online Review
    • Verified

    EverHelp provides 24/7 live chat support for a tax compliance solutions company. The goal is to achieve rapid deployment and scalable growth within the organization.

    Customer Service Outsourcing for Telecommunications Company

    • Customer Service Outsourcing
    • $10,000 to $49,999
    • Jan. 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    5.0

    "Their dedication to effective communication, coupled with their efficiency, sets them apart."

    May 15, 2024
    Head of Marketing, Telecommunications Company
    Anonymous
    Verified
    • Telecommunications
    • Warsaw, Poland
    • 11-50 Employees
    • Online Review
    • Verified

    EverHelp provides customer service support to a telecommunications company. The team manages the client's phone, email, and chat support in different languages.

    Call Center Services for Women Clothing Company

    • Back Office Outsourcing Call Center Services Customer Service Outsourcing
    • Confidential
    • Feb. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Everything is done on time."

    Oct 17, 2023
    Manager, Women Clothing Company
    Daria Zolotarova
    • Other industries
    • Kyiv, Ukraine
    • 11-50 Employees
    • Online Review

    EverHelp provides call center services for a women's clothing company. The team manages user queries, offers support, develops workflows, integrates technical solutions, and generates reports.

    Customer Service Outsourcing for Plant Lovers Community

    • Customer Service Outsourcing
    • Less than $10,000
    • Jan. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Everything is on time, and their response and fit are perfect."

    Oct 13, 2023
    CEO, PlantIn
    Mykhaylo Grynets
    Verified
    • Other industries
    • Cyprus
    • 11-50 Employees
    • Online Review
    • Verified

    EverHelp provides customer service support to a plant lovers community. They respond to end customers' queries and needs.

    Showing 31-40 of 43 Reviews

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    26
    Overall Review Rating
    5
    Source
    Clutch
    Last Updated
    September 12, 2025

    Business Entity

    Business Entity Name Everhelp Limited
    Jurisdiction of Formation Gibraltar
    Date of Formation July 18, 2023
    Status Active
    Last Updated February 19, 2025
    ID 123618 (REID no: GICO.123618-63)

    Credit Report Results

    International Credit Risk Assessment High Risk
    Source Creditsafe
    Last Updated February 19, 2025

    *Clutch performed additional verification on this company and confirmed that there are no negative legal filings or large outstanding debts. This company has also received 3 or more verified reviews on our platform.

    Learn More About The Clutch Verification Process

    Locations (1)

    Kyrylivska Street 40 KyivUkraine 02000

    251 - 300

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