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Top Third Party Verification Companies

Ratings Updated: June 1, 2026

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Outsource and Save

5.0 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Services provided

35% Call Center Services

35% Back Office Outsourcing

15% Customer Service Outsourcing +1

15% Sales Outsourcing

Focus Areas

10% Third party verification

40% B2C Telemarketing & telesales

40% Collections Recovery Services +1

10% Customer Surveys & Market Research Calls

Outsource and Save is a company specializing in Contact Center Services, including Customer Support Services and both Inbound and Outbound Call Center operations. The company is highly praised for its affordability, efficiency, and bilingual staff, with reviewers noting significant payroll savings and improved customer service. All reviewers express positive feedback, highlighting effective communication and seamless onboarding processes.

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Reviews mention Great team
Clients consistently express high satisfaction with Outsource and Save's team, highlighting their professionalism and dedication. One client noted the team's alignment with their company values, stating they felt like an 'extended work family.' Feedback reflects exceptional communication and support, with clients appreciating the transparent management approach. Overall, the sentiment is overwhelmingly positive, with one client emphasizing, 'they are just excellent at what they do,' indicating strong confidence in their capabilities.

Campaign Dev & Client Outreach for Real Estate Financing Co

5.0 Aug 1, 2024

From working directly with the sales staff to ensure project guidelines and verbiage, to having open communication with management regarding timelines, it has been a joy to work with Outsource and Save. The team they employ operate with the utmost professionalism both with our staff as well as our existing and new clients. B2B focused companies have to maintain a certain level of team mindset with clients to be successful, but I have never worked with a B2B company that practically feels ingrained with our company values and goals. It is truly like working with an extended work family in another location.
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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Staff Hiring Services for Laundry Company
5.0 — Outsource and Save has helped a laundry firm find the right staff members and assign them to the appropriate departments. The team helps the client streamline their process, schedule, and delivery Read more
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Industry Experience

Outsource and Save has received positive feedback across several industries, including Manufacturing, Financial Services, Consumer Products, Consulting, Human Resources, and Healthcare. Clients praise their expertise in telemarketing, customer service, and operations management, noting increased sales, improved customer satisfaction, and streamlined processes. In Manufacturing and Healthcare, they excel in managing high volumes of calls and administrative tasks. The Financial Services sector highlights their success in client outreach and retention. Overall, the sentiment is highly favorable, particularly for those seeking cost-effective outsourcing solutions.
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Manufacturing Financial services Consumer products & services Consulting Human Resources Healthcare Construction

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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have consistently praised Outsource and Save for their affordable pricing and exceptional value for money. For instance, a director noted that their budget-friendly rates provided high-quality services, stating, 'It’s rare to find a company that offers great service, communicates well, and still fits within our budget.' Another client highlighted a significant 68% reduction in payroll costs while increasing service capacity, emphasizing their effective cost management and value delivery.
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Unee Solutions

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Bengaluru, India

Services provided

50% Call Center Services

25% Back Office Outsourcing

15% Sales Outsourcing +1

10% Customer Service Outsourcing

Focus Areas

50% Third party verification

50% Customer Surveys & Market Research Calls

Unee Solutions is a provider of Contact Center Services specializing in lead generation and appointment bookings. They are praised for their exceptional work ethics and innovative solutions, with 100% of reviewers highlighting their ability to tailor services to niche markets. Clients appreciate the significant time savings and increased leads achieved through their telemarketing services.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for Hospitality Company
5.0 — Read more
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Industry Experience

Unee Solutions has received positive feedback primarily in the Hospitality & Leisure industry for their lead generation and appointment booking services. Clients commend their tailored approach, exceptional work ethic, and innovative solutions that effectively address unique business challenges. The overall sentiment is highly favorable, with clients appreciating the time saved and increased lead generation. This provider is well-suited for businesses seeking customized marketing support in niche markets.
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Hospitality & leisure

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed that Unee Solutions provides excellent value for money, particularly in lead generation services. One client noted that while they previously spent approximately $1,500 monthly for minimal leads, they now invest $2,000 for significantly higher output, emphasizing the invaluable time savings achieved. Overall, feedback highlights the company's tailored approach and effectiveness, with clients feeling that the cost is justified by the substantial results delivered.
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Call Masters BPO

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

Focus Areas

25% Third party verification

55% B2C Telemarketing & telesales

20% Customer Surveys & Market Research Calls

Call Masters BPO is a Contact Center Services provider specializing in Customer Support Services and Call Handling. The company receives overwhelmingly positive feedback, with 100% of reviews highlighting their professionalism, reliability, and results-driven approach. Clients appreciate their ability to improve sales and manage customer interactions effectively, underscoring their expertise in Phone Support and Customer Service Center operations.

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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office & Customer Services for Online Retail Company
5.0 — An e-commerce provider hired Call Masters BPO for customer service and back-office operations. Call Masters BPO handled requests from customers and suppliers and was responsible for social media. Read more
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Industry Experience

Call Masters BPO has received positive feedback primarily from clients in the Consumer Products and Retail industries. Clients praised their expertise in customer service, particularly in lead conversion and managing high volumes of inquiries effectively. The overall sentiment indicates strong reliability, exceptional communication, and the ability to drive results. Their impact on sales and customer satisfaction is notable, making them a suitable choice for businesses seeking robust customer support solutions.
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Consumer Products Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding Call Masters BPO's cost and value for money. One client noted a significant return on investment, stating they received exceptional service that exceeded expectations. Another client invested $10,000–$12,000 and reported high-quality work and positive customer feedback, leading to the decision to offer bonuses for continued performance. Overall, clients appreciate the reliability and results-driven approach, indicating strong value relative to the costs incurred.
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More responsive than most other service providers

Call Masters BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Global Bilgi

4.8 3 reviews

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Services provided

30% Call Center Services

20% Corporate Training & Coaching

20% Customer Service Outsourcing +2

15% HR Outsourcing

15% IT Managed Services

Focus Areas

20% Third party verification

70% B2C Telemarketing & telesales

10% Customer Surveys & Market Research Calls

Global Bilgi is a comprehensive Contact Center Services provider specializing in Customer Support, Inbound and Outbound Call Centers, and Telemarketing Services. Reviews highlight their professionalism and strong performance in meeting key performance indicators, with one client noting a 20% revenue target exceedance. While their pricing is higher than competitors, 100% of reviewers value their service quality and transparency.

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Reviews mention Reasonable pricing
Clients have consistently praised Global Bilgi for their reasonable pricing, noting it as a key factor in their long-term partnerships. One client highlighted, "Global Bilgi has a great combination of price, service quality, and process transparency," indicating that their pricing is competitive while maintaining high service standards. Overall, the sentiment is positive, with clients appreciating the value received in relation to costs, which has contributed to successful project outcomes.

Telesales & Customer Service for Telecommunications Company

5.0 Apr 7, 2021

Global Bilgi has a great combination of price, service quality, and process transparency. These three main pillars are what helps us meet our targets.
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2 of 2 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Telecom Service Provider
5.0 — Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts. Read more
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Industry Experience

Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.
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Consumer Products Telecommunications

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Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.
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DialAmerica

4.5 17 reviews

$5,000+

Undisclosed

1,000 - 9,999

Mahwah, NJ

Services provided

50% Call Center Services

25% Back Office Outsourcing

15% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

13% Third party verification

87% B2C Telemarketing & telesales

DialAmerica is a comprehensive Contact Center Services provider offering Customer Support Services, including both Inbound and Outbound Call Center solutions. Reviews indicate high satisfaction, with 90% of clients highlighting their professionalism and efficiency in handling calls and customer service. While technological improvements are suggested by 10% of reviewers, DialAmerica's strengths lie in delivering quality Telemarketing Services and maintaining a well-trained, responsive customer service team.

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7 of 17 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outbound Calling for Energy Company
5.0 — DialAmerica provided outbound call services for a regional electric company. Their team reached out to 20,000 customers to allow them to opt-out of a program. Read more
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Industry Experience

DialAmerica has demonstrated expertise across multiple industries, including Healthcare, Utilities, Real Estate, Manufacturing, Financial Services, Transportation, and Retail. Overall, clients highlight their strengths in lead generation, customer service, and effective communication. DialAmerica is especially recognized for increasing efficiency, improving customer satisfaction, and providing high-quality leads in Healthcare and Financial Services, while also delivering excellent customer support in Retail and Hospitality. Their adaptable solutions indicate a strong match for businesses seeking reliable customer engagement and support.
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IT Services Transportation Nonprofit Human Resources Utilities Healthcare Real estate Manufacturing Financial services Other Industry Hospitality & leisure Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (2) $10,000,000 + (2)

What Clients Have Said
Clients express a generally positive sentiment regarding DialAmerica's cost and value for money. Many reviews highlight significant savings, with one client noting a monthly savings of $25,000. Others mention efficient service and high-quality leads, making the investment worthwhile. However, some feedback suggests a desire for better pricing structures, with comments on the need for more economical packages. Overall, clients appreciate the balance of service quality and cost-effectiveness, indicating a strong value proposition.
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New York City, New York (3) Santa Clara, California (2) Los Angeles, California (2) Rosemead, California (1) Johnson City, Tennessee (1) Oklahoma City, Oklahoma (1) Washington, District of Columbia (1) Tifton, Georgia (1) Denver, Colorado (1) Yakima, Washington (1) Pittsburgh, Pennsylvania (1) Ashburn, Virginia (1) Boardman, Oregon (1)

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Kantipur Management Private Limited

5.0 1 review

$1,000+

< $25 / hr

1,000 - 9,999

Services provided

15% Call Center Services

29% Back Office Outsourcing

17% Customer Service Outsourcing +7

13% Staffing

7% HR Consulting

5% Recruiting

4% Accounting

4% Social Media Marketing

3% IT Managed Services

3% Insurance Services & Brokers

Focus Areas

20% Third party verification

45% B2C Telemarketing & telesales

20% Collections Recovery Services +1

15% Customer Surveys & Market Research Calls

Kantipur Management Private Limited is a Contact Center Services provider specializing in Customer Support Services, including both Inbound and Outbound Call Center operations. Reviewers consistently commend their high First Call Resolution rate, advanced technology, and expert project management, with 100% positive feedback highlighting their timely delivery and excellent customer satisfaction achievements.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Motorcycle Distributing Company
5.0 — Kantipur Management Private Limited provided customer service and sales support for a motorcycle distributing company, including outbound call support, record keeping, client query support, and Read more
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Industry Experience

Kantipur Management Private Limited has demonstrated significant expertise in the automotive industry, particularly in customer service and sales for two-wheeler and three-wheeler companies. Feedback highlights their strengths in providing scalable services, effective complaint resolution, and achieving high customer satisfaction. Their project management is lauded for timely deliveries and quality outcomes. Overall sentiment is positive, indicating a strong match for clients seeking reliable support in automotive sales and customer service.
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Automotive

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Kantipur Management Private Limited as offering good value for money, particularly highlighting their efficient project management and timely delivery of services. One client noted that they met and exceeded expectations regarding quality and resource management, describing them as the 'best vendor' to date. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, aligning with client needs and scalability requirements.
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Innovature: AI-Driven Outsourcing Partner

4.8 5 reviews

$1,000+

< $25 / hr

50 - 249

Ho Chi Minh City, Vietnam

Services provided

10% Call Center Services

30% Accounting

20% Customer Service Outsourcing +4

15% BI & Big Data Consulting & SI

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

5% Video Production

Focus Areas

50% Third party verification

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls

Innovature Consulting Company Limited provides services including inbound and outbound call center operations, bookkeeping, and financial planning. The overall feedback highlights their responsiveness, adaptability, and alignment with clients' budgets and cultural expectations. Clients appreciate their ability to meet deadlines and manage communications effectively.

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Reviews mention Adaptable
Clients have consistently praised Innovature Consulting Company Limited for their adaptability in integrating with existing company processes and training. One client highlighted that the staff and virtual assistants are 'highly educated and very adaptable,' which has contributed to effective communication and timely project delivery. Overall, the sentiment reflects a strong appreciation for their flexibility and responsiveness to client needs.

Customer Service Outsourcing for Insurance Company

5.0 Sep 17, 2024

Their staff and VAs are highly educated and very adaptable to our company's process and training. Innovature also offers other services and suggestions to enhance your business operations.
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Industry Experience

Innovature has received positive feedback across diverse industries including Insurance, Consumer Products, and Advertising & Marketing. Clients commend their effective customer service, adaptability, and communication skills. In the Insurance sector, they excelled in handling calls and claims processing, while in Consumer Products, they delivered high-quality product photography edits. In Advertising & Marketing, their document editing showcased accuracy and timely responses. Overall, their expertise and client-centric approach make them a strong candidate for businesses in these sectors.
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Insurance Consumer Products Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Innovature for their competitive pricing and overall value for money. One review highlighted that the pricing fit the client's budget while delivering cost savings and quality service. Another client noted the excellent value for the cost, emphasizing responsiveness and effective communication. Overall, the sentiment reflects satisfaction with Innovature's affordability and the quality of services provided, reinforcing their reputation as a cost-effective outsourcing partner.
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United States (2) Malaysia (1)

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Experts Helping Businesses

5.0 3 reviews

$25,000+

< $25 / hr

50 - 249

Karachi, Pakistan

Services provided

30% Call Center Services

40% Customer Service Outsourcing

15% Back Office Outsourcing +1

15% Sales Outsourcing

Focus Areas

40% Third party verification

45% Customer Surveys & Market Research Calls

15% B2C Telemarketing & telesales

Experts Helping Businesses is a highly regarded provider of Contact Center Services, specializing in Customer Support Services and Call Handling. With no negative feedback reported, 100% of reviewers commend their industry expertise and project management skills. Clients appreciate their consistent task execution and effective communication, highlighting their proficiency in telephonic support and customer care services.

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1 of 1 Call Center Services reviews are 5 stars

$10,000,000 + avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Marketing Company
5.0 — Experts Helping Businesses provides call center and customer support services for a marketing company. Read more
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Industry Experience

Experts Helping Businesses has demonstrated strong capabilities in the healthcare and customer service industries. In healthcare, they excel in lead generation, providing high-quality leads and effective project management, as noted by a satisfied client. In the customer service sector, their expertise and reliability are highlighted, with ongoing support for call center operations. Overall, feedback indicates a positive sentiment in both industries, with particular praise for their responsiveness and knowledge, making them a fitting choice for clients in these sectors.
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Healthcare Other Industry

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients consistently express satisfaction with the value provided by Experts Helping Businesses, noting that their investment, which ranged from $1 million to $2 billion annually, yielded exceptional results. One client stated they had 'the best lead generator' and praised the team's responsiveness and project management. Overall, sentiment is positive, with no reported issues and clients highlighting the company's expertise and commitment to delivering quality service.
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HiredSupport

4.9 6 reviews

$1,000+

< $25 / hr

10 - 49

Lahore, Pakistan

Services provided

15% Call Center Services

35% Customer Service Outsourcing

15% Back Office Outsourcing +3

15% Data Annotation Services

10% Content Moderation Services

10% Transcription

Focus Areas

30% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

20% Customer Surveys & Market Research Calls

HiredSupport is a customer support services company that excels in providing comprehensive contact center services, including inbound call center, email, and social media support. With 100% positive feedback from clients, HiredSupport is praised for their professional communication and adaptability, and their seamless integration into existing systems ensures efficient customer service without requiring extensive oversight.

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2 of 2 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Online Cycling Apparel Business
5.0 — HiredSupport provides call center services for an online cycling apparel business. The team is responsible for 24/7 customer support for the client. Read more
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Industry Experience

HiredSupport has received positive feedback across various industries, showcasing their adaptability and effectiveness. In Agriculture, they excelled in reducing customer support response times. The Gaming industry highlighted their professional communication and flexible support solutions, while Retail clients praised their ability to provide comprehensive coverage and improve customer satisfaction. In Healthcare, they achieved a remarkable 90% customer satisfaction score, and in Software, they significantly enhanced response times and client satisfaction ratings. Overall, they demonstrate strong expertise in customer support across Agriculture, Gaming, Retail, Healthcare, and Software sectors.
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Agriculture Gaming Retail Healthcare Software

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More responsive than most other service providers

HiredSupport is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (2) Canada (1) Romania (1)

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Sound Telecom

4.2 19 reviews

Undisclosed

Undisclosed

10 - 49

Spokane, WA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

100% Third party verification

Sound Telecom is a company specializing in Contact Center Services, providing robust Inbound Call Center and Customer Support Services. Reviews highlight their quick response and professionalism, with 100% of clients noting satisfaction in these areas. However, a small number (approximately 33%) suggest improvements in general customer service. Their pricing structure varies, with clients indicating a preference for its value despite some cost concerns.

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Reviews mention Timely
Clients have expressed a positive sentiment regarding Sound Telecom's timeliness, noting that they 'respond quickly' to inquiries and needs. This promptness is highlighted as a key strength of the service provider, indicating reliability in communication and service delivery. Overall, the feedback suggests that Sound Telecom is effective in meeting deadlines and maintaining responsiveness, which is crucial for their clients' operational needs.

Inbound Support for Business Services Company

4.5 Dec 24, 2017

They respond quickly.
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Industry Experience

Sound Telecom has demonstrated significant expertise across various industries, particularly in Business Services, IT Services, and Consumer Products. Clients appreciate their quick response times and professionalism, noting improvements in customer service and operational efficiency. Overall, feedback highlights strengths in call handling and support, with a positive sentiment regarding their impact. They are a suitable choice for businesses seeking reliable inbound services, especially in sectors requiring consistent communication and customer support.
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Telecommunications Financial services Business services IT Services Consumer Products Real estate Arts, entertainment & music Healthcare Media Nonprofit Hospitality & leisure Manufacturing Information technology

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Average Project Cost Breakdown

Less than $10,000 (12) $10,000 to $49,000 (6)

What Clients Have Said
Clients express a generally positive sentiment regarding Sound Telecom's pricing and value for money. One client noted a flat rate of $500 per week, indicating satisfaction with the services provided for that cost. Another highlighted the importance of their services, stating they are happy with their spending and the product received. While some reviews mentioned potential areas for improvement in cost, this was not viewed as a significant drawback, with overall contentment in the quality of service delivered.
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Cabot, Arkansas (1) Orlando, Florida (1) Vero Beach, Florida (1) Thomasville, Georgia (1) Chesterfield, Missouri (1) Irving, Texas (1) Plano, Texas (1) Waxahachie, Texas (1) Indianapolis, Indiana (1) Newark, New Jersey (1) Paterson, New Jersey (1) Brooklyn, New York (1) Lebanon, Ohio (1) Sacramento, California (1) Sparks, Nevada (1) Phoenix, Arizona (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Ozark, Alabama (1)

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Leadium

5.0 59 reviews

$1,000+

< $25 / hr

50 - 249

Las Vegas, NV

Services provided

10% Call Center Services

75% Sales Outsourcing

10% Content Marketing +1

5% Email Marketing

Focus Areas

10% Third party verification

65% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls

Leadium is a company specializing in outbound call center services and telemarketing, offering lead generation and appointment-setting solutions. Reviews highlight their professional approach, with 100% positive feedback on their ability to enhance sales pipelines and increase conversion rates. Approximately 30% of reviewers emphasize their consultative and strategic capabilities, underscoring Leadium's role in driving business growth through effective sales development.

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Reviews mention Creative
Client feedback indicates a strong sentiment towards Leadium's creativity and consultative approach. One client noted, 'Leadium is highly consultative and creative,' highlighting their innovative strategies in lead generation. The overall sentiment reflects satisfaction with their ability to exceed targets and deliver timely results, suggesting that their creative methodologies significantly contribute to effective outreach in a challenging market.

Call Center & Lead Generation for Healthcare Technology Co

5.0 Oct 9, 2025

Leadium is highly consultative and creative.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, client feedback for Leadium has been overwhelmingly positive. A senior project manager from Multitood noted a 150% increase in booked meetings and a 30% faster closure rate on leads due to Leadium's effective strategies. The professionalism and reliability of the team were highlighted, with clients appreciating their consistent communication and timely delivery. No areas for improvement were mentioned, indicating high satisfaction with Leadium's services.
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11 of 13 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Sales Outsourcing Services for Senior Care Co
5.0 — Leadium Services provides call center and sales outsourcing services for a senior care company. They handle inbound calls, contracts, and reschedules and manage the client's CRM lead data and sales Read more
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Industry Experience

Leadium has demonstrated notable expertise across diverse industries, including healthcare, financial services, SaaS, advertising, and telecommunications. Clients consistently highlight their professionalism, consultative approach, and effective lead generation strategies. In healthcare, they efficiently booked high-level meetings, while in technology and financial services, they significantly increased sales opportunities. Overall, feedback reflects high satisfaction regarding responsiveness and project management, making Leadium an excellent fit for businesses seeking growth in lead generation and sales development across various sectors.
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Information technology Financial services Human Resources IT Services Advertising & marketing Food & Beverages Retail Education Telecommunications Consumer Products Business services Software Healthcare

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Tasks Expert- A Virtual Assistant Company

5.0 38 reviews

$5,000+

< $25 / hr

250 - 999

Kalyan, India

Services provided

25% Call Center Services

15% Back Office Outsourcing

10% Customer Service Outsourcing +5

10% Finance & Accounting Outsourcing (FAO)

10% Graphic Design

10% Sales Outsourcing

10% Web Design

10% Web Development

Focus Areas

15% Third party verification

38% Customer Surveys & Market Research Calls

32% B2C Telemarketing & telesales +1

15% Collections Recovery Services

Tasks Expert- A Virtual Assistant Company specializes in Customer Support Services and Call Handling, offering a blend of Contact Center Services and Customer Care Services. With 100% positive feedback, clients commend their ability to balance data-driven strategies with a personal touch, consistently meeting deadlines and exceeding expectations by improving customer experiences and streamlining complex processes.

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Reviews mention Helpful
Clients have reported a highly positive sentiment towards Tasks Expert- A Virtual Assistant Company, particularly highlighting the professionalism and helpfulness of the sales representatives. One client noted that the representatives were 'informed and helpful,' which significantly influenced customer bookings. Additionally, the company displayed commendable project management, consistently delivering on time and adapting to changing needs, with clients praising their responsive communication and commitment to understanding local cultural nuances.

Sales Outsourcing for Tourism Operator

5.0 Dec 22, 2024

Customer feedback highlighted the professionalism and enthusiasm of the sales team. Many customers specifically mentioned how informed and helpful the representatives were, which directly contributed to their decision to book with us. Project management was flawless as they always delivered on time, and their ability to adapt to changing requirements was commendable.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, client feedback for Tasks Expert- A Virtual Assistant Company highlights their effective backend support and commitment to project management. A CEO in the healthcare sector praised their assistance with data management and noted significant relief from administrative tasks. Clients emphasized the company's solid communication and impressive consistency, with no reported areas for improvement. Overall sentiment remains highly positive, underscoring their value and alignment with client needs.
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Industry Experience

Tasks Expert- A Virtual Assistant Company has demonstrated strong capabilities across various industries including Financial Services, Healthcare, Hospitality, and Consumer Products. Clients consistently praise their attention to detail, responsiveness, and the ability to improve operational efficiency. In Financial Services, they are noted for enhancing lead generation and client communication. In Healthcare, their support significantly eased administrative burdens. Overall, feedback reflects a positive sentiment, indicating that they are particularly well-suited for clients seeking efficient administrative and operational support.
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Financial services Hospitality & leisure Legal IT Services Consumer products & services Wellness & Fitness Consumer Products Advertising & marketing Supply Chain, Logistics, and Transport Telecommunications Real estate Business services Consulting Healthcare

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United States (11) Canada (3) New Zealand (3) Australia (2) Belgium (1) France (1) Switzerland (1)

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Call2Customers

4.8 10 reviews

$1,000+

< $25 / hr

250 - 999

New Delhi, India

Services provided

30% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

33% Third party verification

67% B2C Telemarketing & telesales

Call2Customers is a customer service center providing comprehensive contact center services, including inbound and outbound call handling, customer support services, and telemarketing services. Across their reviews, approximately 80% highlight their adaptability and professionalism in managing customer interactions, while around 20% suggest proactive improvements could enhance service further. Their commitment to aligning with client brand values and maintaining high customer satisfaction is consistently praised.

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4 of 5 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support Services for Personal Care Brand
5.0 — Call2Customers managed the operations of a personal care brand's customer service contact center. They offered 24/7 assistance, including processing orders and returns and addressing customer Read more
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Industry Experience

Call2Customers has received positive feedback across various industries, including Manufacturing, Non-profit, Advertising & Marketing, Logistics & Supply Chain, and Business Services. Clients highlight their expertise in customer service, efficient project management, and adaptability to brand values. The overall sentiment is favorable, with commendations for improving customer satisfaction, lead conversions, and operational efficiency. This provider is particularly well-suited for companies in need of customer support and telemarketing services.
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Manufacturing Non-profit Advertising & marketing Logistics & Supply Chain Business services

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United States (2) England (2) India (1) Kuwait (1)

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Daythree Business Services

4.0 3 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Shah Alam, Malaysia

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Business Consulting +2

20% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO)

Focus Areas

33% Third party verification

50% B2C Telemarketing & telesales

17% Customer Surveys & Market Research Calls

Daythree Business Services is a company specializing in Contact Center Services, including both inbound and outbound call handling. Reviews indicate they excel in cooperation and reliability, with 100% of reviewers noting their helpfulness and adherence to project plans. However, there is room for improvement in data accuracy and long-term panel engagement strategies.

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Reviews mention Helpful
The overall sentiment regarding Daythree Business Services is positive, with clients noting their helpfulness in managing projects. One client highlighted their responsiveness to ad-hoc requests and their reliability in achieving project goals. They appreciated the cooperative nature of Daythree’s team, which facilitated effective communication through direct contact and meetings. However, there were mentions of areas needing improvement, particularly in the quality and engagement of data collected, indicating a desire for more tailored support.

Outbound Calling for Market Research Company

4.0 Apr 16, 2020

Overall, daythree is very helpful in our plans. While panel studies are normally quite routine, there are times where adhoc and rush requests are required, daythree always try their best to cooperate with us. They are very keen to cooperate with our plans and are quite reliable in achieving numbers.
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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outbound Calling for Market Research Company
4.0 — Daythree Business Services assisted a market research company to obtain data and maintain panel engagement. The team provided compliance and panel-check studies through both outbound and inbound Read more
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Industry Experience

Daythree Business Services has demonstrated expertise across various industries, including Financial Services, Telecommunications, and Market Research. In Financial Services, they excelled in enhancing customer experience and improving service levels. Their work in Telecommunications focused on effective telesales recruitment and training, though challenges in complex product handling were noted. Lastly, in Market Research, Daythree was recognized for their reliability and cooperation, yet improvements in panel engagement and data accuracy were suggested. Overall, Daythree is well-suited for clients in Financial and Telecommunications sectors, while also offering valuable insights for Market Research initiatives.
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Financial services Telecommunications Other Industry

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Daythree Business Services as offering competitive pricing with commendable value for money. One client noted the vendor's willingness to provide additional cost-free services, enhancing overall project value. Another review highlighted the company's proactive approach and flexibility, which fosters a strategic partnership rather than a typical client-vendor relationship. However, some feedback indicated areas for improvement, particularly in workforce management and agent engagement, suggesting that while value is present, further refinement could enhance service delivery.
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GCS Agents

4.9 6 reviews

$50,000+

$25 - $49 / hr

250 - 999

Salisbury, NC

Services provided

35% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +2

10% Business Consulting

5% HR Consulting

Focus Areas

50% Third party verification

50% Customer Surveys & Market Research Calls

GCS Agents is a leading provider of Contact Center Services, specializing in Customer Support Services and handling both inbound and outbound calls. With a strong focus on efficiency and customer care, they boast a 100% success rate in call handling, meeting client expectations consistently. Approximately 95% of reviews highlight their high-level performance and effective communication, emphasizing their professionalism and capacity to manage call centers seamlessly.

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Reviews mention Personable
Clients have praised GCS Agents for their personable approach, highlighting the strong rapport built with team members, particularly George, who provided valuable personal feedback and mentorship. One client noted their genuine commitment to success, emphasizing flexibility and understanding of unique situations. Overall, the sentiment is highly positive, with clients appreciating the humanistic view taken by GCS Agents in project management, despite a desire for improved communication regarding financial aspects.

Content Creation for Lead Generation Company

5.0 Feb 27, 2020

George was top-notch—I loved all of our interactions. He gave great personal feedback, was motivating, and encouraging whenever we needed it. He went above and beyond his role and mentored me a bit. Not only did they provide content, but they provided exactly what I needed as a training manager.
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Industry Experience

GCS Agents demonstrates strong expertise in the Transportation, Advertising & Marketing, Utilities, Information Technology, and Energy & Natural Resources industries. Clients commend their ability to establish efficient call centers, create tailored training programs, and enhance customer interactions. Overall sentiment is positive, with consistent praise for communication, project management, and adaptability. GCS Agents excels in improving operational efficiency and customer satisfaction, making them a suitable partner for projects requiring customer service and training solutions.
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Transportation Advertising & marketing Utilities Information technology Energy & natural resources IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients commend GCS Agents for delivering exceptional value relative to their costs. One client noted a substantial annual investment of $25 million to $30 million, citing the company's high performance and seamless transition as key benefits. Another client, who spent approximately $17,000, appreciated the personalized service despite the costs being somewhat high. Overall, feedback indicates that GCS Agents' services yield significant savings and improved productivity, validating their pricing structure.
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Jacksonville, Florida (1) Nashville, Tennessee (1) Austin, Texas (1) New York City, New York (1) Columbus, Ohio (1) Los Angeles, California (1)

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Business & Services Solutions

5.0 17 reviews

$1,000+

< $25 / hr

50 - 249

Tunis, Tunisia

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

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Reviews mention Communicative
Overall, clients have praised Business & Services Solutions for their exceptional communication skills. They noted the team's ability to convey professionalism and empathy, particularly in high-stakes situations. For instance, one client highlighted their calm and informed tone with healthcare providers, while another emphasized their proactive approach in identifying communication gaps. The responsiveness and adaptability of the team were frequently mentioned, contributing to a strong sense of collaboration and alignment with client needs.

Back-Office Outsourcing Services for Outsourcing Company

5.0 May 20, 2025

The team at Business & Services Solutions proved to be highly responsive and adaptable to our specific operational needs. They were able to: Align their processes with our internal tools (CRM, ticketing systems, reporting frameworks). React quickly to changes in priorities or workload volumes. Their ability to understand our business context, propose actionable solutions, and maintain open, transparent communication was essential to the success of the collaboration. The project was supported by regular follow-ups, including weekly performance reviews, clear KPI reporting, and a collaborative relationship based on trust and transparency.
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Call Center Services for Medical Device Manufacturer

5.0 Jun 21, 2025

Business & Services Solutions operated with what we called Manufacturing Precision in their service delivery. They implemented daily production alignment briefings, real-time escalation paths for critical quality issues, and a unique "virtual clean room tour" capability that helped clients understand manufacturing milestones. When we faced unexpected material delays for a robotic surgery instrument project, their team developed customized client notifications within hours while coordinating alternative solutions, all while maintaining perfect documentation for audit readiness.
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Call Center Services for IT Consulting Firm

5.0 Jun 21, 2025

Communication was clear and proactive, and they adapted quickly to changes in our processes. It felt like working with an internal team that truly understood our rhythm and priorities. Their attention to nuance and empathy in communication made them feel less like a service provider and more like internal colleagues.
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Call Center Solutions for Nuclear Medicine Company

5.0 Jun 22, 2025

What stood out most was their ability to communicate with both professionalism and empathy. In our industry, where clinical precision and human sensitivity must coexist, their team managed that balance exceptionally well. Their tone with healthcare providers was always calm, informed, and respectful, and they were equally effective in managing internal communication with our teams.
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9 of 9 Call Center Services reviews are 5 stars

9 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for AI-Powered Platform
5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (11) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
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Canada (4) Australia (2) France (2) Spain (2) Germany (1) Poland (1) Singapore (1)

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Sourcefit

4.8 12 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

10% Call Center Services

10% Accounting

10% Back Office Outsourcing +7

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% Sales Outsourcing

10% Staffing

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

Sourcefit is a company specializing in Call Center and Customer Support Services, including inbound and outbound call centers. Reviewers consistently highlight Sourcefit's budget-friendly pricing and effective communication, with approximately 66% mentioning their good value for cost. While some areas for improvement in communication are noted, clients praise Sourcefit’s proactive team management and reliable customer services.

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3 of 3 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

QA Services for Biometrics Solutions Firm
5.0 — Sourcefit conducts manual testing and QA for a biometrics solutions firm. The team assists in AI data tagging and testing fraud detection services. Read more
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Industry Experience

Sourcefit has demonstrated expertise primarily in the Construction, Financial Services, Medical, Information Technology, and Other industries. Clients have commended Sourcefit for its rapid staffing solutions, effective project management, and strong communication. Specific feedback highlights successful office setups in Construction, operational support in Financial Services, and reliable performance in Medical services. Overall, the sentiment across these industries is positive, indicating that Sourcefit is well-suited for clients seeking responsive and quality-driven solutions.
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Medical Logistics & Supply Chain Software Information technology Construction Financial services

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Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Clients consistently highlight Sourcefit's competitive pricing and high value for money. Feedback indicates that their services fit within budget constraints while delivering exceptional quality and responsiveness. For instance, one client noted, 'Good value for cost' and another emphasized their 'great culture fit' alongside pricing considerations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Sourcefit's offerings, making them a favorable choice for various operational needs.
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United States (3) Singapore (2) Australia (1) Malta (1) Guernsey (1) England (1)

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JOYNO INC

5.0 3 reviews

$1,000+

Undisclosed

250 - 999

Lapu-Lapu City, Philippines

Services provided

10% Call Center Services

20% Content Marketing

20% Email Marketing +4

20% Social Media Marketing

10% Back Office Outsourcing

10% SMS Marketing

10% Video Marketing

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

JOYNO INC is a marketing services company specializing in comprehensive digital marketing and content creation, including for platforms like YouTube, Facebook, and Instagram. With 100% positive feedback from clients highlighting their effective communication, company culture, and responsiveness, JOYNO INC has demonstrated significant success in elevating social media engagement and customer satisfaction.

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1 of 1 Third party verification reviews is 5 stars

Less than $10,000 avg. project cost

Third party verification Experience

JOYNO INC has received overwhelmingly positive feedback in their third-party verification services, with clients praising their responsiveness, expertise, and impactful results. One client reported a significant increase in social media engagement and appreciated the company's accommodating culture, highlighting a 100% positive experience with no areas for improvement noted. The professionalism and commitment to client success are recurrent themes, reinforcing JOYNO INC's strong reputation in the industry.
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Industry Experience

JOYNO INC has demonstrated expertise in diverse industries, including Consulting, Wellness & Fitness, and Restaurants. Clients in Consulting praised the company’s creativity and efficiency in marketing campaigns, while the Wellness sector highlighted their comprehensive digital marketing services and strong communication. In the Restaurant industry, JOYNO INC was noted for professionalism and ethical marketing practices. Overall, sentiment across these industries is overwhelmingly positive, positioning JOYNO INC as a strong candidate for businesses seeking reliable marketing solutions.
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Consulting Wellness & Fitness Restaurants

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients have consistently praised JOYNO INC for their exceptional value for money and high-quality services. One client noted that they were 'blown away' by the quality of design work relative to cost, even suggesting the company could charge more. Another client emphasized their affordable monthly investment, stating that JOYNO INC exceeds expectations and delivers high-quality work. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and value provided by the company.
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Philippines (2) United States (1)

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LiveAdmins

5.0 1 review

Undisclosed

Undisclosed

250 - 999

Chicago, IL

Services provided

25% Call Center Services

25% AI Development

20% Customer Service Outsourcing +2

15% AI Consulting

15% Generative AI

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

LiveAdmins offers Contact Center Services and specializes in Customer Support Services, providing real-person interaction for website chat solutions. Clients appreciate their responsiveness and effective communication, with 100% positive feedback highlighting their timely project delivery and ease of reaching support representatives, underscoring their commitment to quality telephonic support and customer care services.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Chat Support Services for Solar Solutions Company
5.0 — LiveAdmins provides live chat services for a solar solutions company. The team handles the client's website chat and qualifies residential and commercial solar customers and service customers. Read more
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Industry Experience

The provider has received positive feedback from the construction industry, specifically for their work with solar energy solutions. Clients appreciate the personalized, human-centric chat service that effectively engages both residential and commercial customers. Their strengths include timely project delivery, excellent communication, and responsiveness. The overall sentiment indicates strong expertise in the construction sector, making them a suitable choice for businesses seeking customer support solutions focused on human interaction.
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What Clients Have Said
Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.
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TeleContact Resource Services

4.6 4 reviews

$1,000+

Undisclosed

50 - 249

Riverbank, CA

Services provided

50% Call Center Services

50% Sales Outsourcing

Focus Areas

25% Third party verification

50% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls

TeleContact Resource Services is a Contact Center Services provider specializing in outbound call center and telemarketing services. The reviews indicate strong customer satisfaction, with clients noting improvements in audience reach and sales efficiency. Over 75% of reviewers highlight their cost-effectiveness and positive impact on business operations, saving clients time and money while enhancing customer service and telephonic support.

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Reviews mention Exceptional results
Clients have reported exceptional results from their collaboration with TeleContact Resource Services, highlighting significant revenue growth and improved business metrics, including a 50% increase in orders. One client noted that the company saved them approximately $1,200 monthly while providing efficient and responsive service. They praised TeleContact's expertise in targeting the right audience and generating sales, stating, 'They do an amazing job!' Overall, feedback reflects high satisfaction and a strong recommendation for their services.

Telemarketing & Lead Generation for Manufacturing Service

5.0 Nov 2, 2017

Our company has greatly benefited from Telecontact. We have recently noticed an improved business of around 50% more orders. Their strengths include having worked with the public. They know which audience to contact for your business, they know how to capture the audience, and they know how to bring in the sales.
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3 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Telemarketing & Lead Generation for Manufacturing Service
5.0 — Read more
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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently report that TeleContact Resource Services offers excellent value for money. One client noted a monthly savings of approximately $1,200 and highlighted that the service is a cost-effective way to reach a larger audience. Another client mentioned saving around $300 monthly, emphasizing the efficiency gained. Overall, clients appreciate the competitive pricing structure and the positive impact on their business operations, reinforcing the sentiment that the services provided are worth the investment.
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Dallas, Texas (1) San Jose, California (1) Bowling Green, Kentucky (1)

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Conversational

5.0 4 reviews

Undisclosed

Undisclosed

10 - 49

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

50% Third party verification

50% B2C Telemarketing & telesales

Conversational is a company specializing in Customer Support Services, offering Inbound Call Center and Call Handling solutions. With a focus on professionalism and reliability, they have consistently impressed clients, aiding them in scaling operations efficiently. Approximately 100% of the reviews mention the professionalism and effectiveness of their services, highlighting their role in enhancing client business operations.

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3 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Inbound Call Center for IT Services Company
5.0 — Conversational handled an IT services company’s inbound calls. They answered phone calls and routed calls that needed the client’s attention. Read more
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Industry Experience

Conversational has demonstrated expertise in the IT Services and Consulting industries. Clients in IT Services commend their professionalism and efficiency in handling inbound calls, which significantly improved customer engagement and business scaling. Consulting clients appreciate the bilingual communication and enhanced professional image provided by Conversational's services. Overall, feedback indicates strong reliability and value, making Conversational a fitting choice for businesses seeking effective customer call management and professional representation.
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IT Services Consulting

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Overall, clients express high satisfaction with Conversational's cost-effectiveness and value for money. One client noted that they scaled their business without excessive spending, while another appreciated the professional image provided for just $129 monthly. Additionally, a managing partner highlighted the exceptional value, stating they believe Conversational offers the best return on investment compared to competitors. The sentiment reflects that Conversational delivers reliable services that justify their pricing, making them a financially feasible option for various businesses.
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Washington, District of Columbia (1) Brooklyn, New York (1) Merryville, Louisiana (1)

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Genesis Support Solution LTD

5.0 3 reviews

$5,000+

$25 - $49 / hr

250 - 999

Montego Bay, Jamaica

Services provided

40% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing +2

10% Back Office Outsourcing

10% IT Managed Services

Focus Areas

30% Third party verification

35% B2C Telemarketing & telesales

20% Customer Surveys & Market Research Calls +1

15% Collections Recovery Services

Genesis Support Solution LTD is a dedicated provider of Call Center Services, specializing in Customer Support and Call Handling. The company is praised for its hardworking team and effective communication, with a focus on enhancing client operations. The reviews highlight their commitment to improving customer service, with 100% of reviews noting satisfaction with their skills and efficiency.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Outsourcing Company
5.0 — Genesis Support Solution LTD provided call center services for an outsourcing company. They were tasked with handling customer support via phone and email. Read more
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Industry Experience

Genesis Support Solution LTD has demonstrated expertise in the telecommunications industry, providing call center services that enhance client operations. Feedback highlights their dedicated and hardworking team, effective communication, and ability to improve performance metrics. Clients have noted positive impacts on sales and customer satisfaction. Overall sentiment in this sector is favorable, making them a strong candidate for telecommunications projects.
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Select Industry to see insights

Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients perceive Genesis Support Solution LTD as offering strong value for money, with feedback highlighting their hardworking and dedicated team. One client noted the company's effective communication and daily performance reports, which contributed to improved client operations. While there were minor concerns regarding individual agent attitudes, overall sentiment remains positive, indicating satisfaction with the service quality relative to the cost.
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Intellink

5.0 6 reviews

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

25% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing +1

15% Sales Outsourcing

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

Intellink is a versatile service provider specializing in customer support and data annotation. The company has received overwhelmingly positive feedback, with approximately 95% of reviewers highlighting their efficiency, responsiveness, and cost-effectiveness. Clients consistently praise Intellink's ability to deliver high-quality services promptly, with several noting their adeptness in handling tasks without delay, supporting both small projects and broader operational needs.

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Reviews mention Dedicated
The sentiment regarding Intellink's dedication is overwhelmingly positive. A client noted that Intellink 'delivered what they promised' and emphasized their eagerness and commitment to projects. The project manager's effective communication was highlighted as a significant asset, making collaboration seamless. Furthermore, the client appreciated their diligence and quick execution of tasks, indicating that Intellink's dedication significantly contributed to the project's success.

Data Annotation for Business Intelligence Solution Provider

5.0 Nov 5, 2020

Intellink is a young company that’s hungry for new projects. They try to perform their very best and are dedicated to their work. Our teams communicated via phone, Messenger, and email.
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Industry Experience

Intellink has demonstrated notable expertise across various industries, including IT Services, Chemicals & Biotechnology, Pharmaceuticals, Healthcare, and Research. Their strengths lie in customer support, data annotation, and operational efficiency, enhancing client satisfaction and project outcomes. Overall, feedback highlights their responsiveness, effective communication, and ability to adapt to project needs, making them a strong candidate for businesses seeking support in these sectors.
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IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare Research

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Intellink is frequently praised for providing effective services at competitive prices. Clients have noted significant savings, such as a 50% reduction in personnel costs compared to in-house hiring. Feedback highlights the company's capability to deliver high-quality results promptly and efficiently, which adds substantial value to their offerings. Overall, clients express satisfaction with the cost-to-value ratio, indicating that Intellink is a cost-effective choice for outsourcing support services.
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GroupOne

4.0 1 review

$1,000+

< $25 / hr

250 - 999

Jefferson City, MO

Services provided

25% Call Center Services

50% Back Office Outsourcing

25% Transcription

Focus Areas

50% Third party verification

50% Collections Recovery Services

GroupOne is a service provider specializing in Contact Center and Customer Support Services, particularly in medical billing. Feedback indicates that 75% of the workload is alleviated for clients, saving 20 man-hours monthly. While users find the service easy to utilize, there is room for improvement in reporting capabilities.

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0 of 1 Call Center Services reviews are 5 stars

$10,000,000 + avg. project cost

Call Center Services PROJECT HIGHLIGHT

Medical Billing Support for Health Company
4.0 — Read more
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Industry Experience

GroupOne has received positive feedback primarily from clients in the healthcare industry, where they have demonstrated expertise in medical billing and back office services. Clients appreciate their ability to save significant amounts of time and improve operational efficiency, noting that they handle 75% of previously in-house tasks. Overall sentiment reflects a strong satisfaction with their client service and communication, though there is room for improvement in reporting services. This suggests GroupOne is a suitable partner for healthcare organizations seeking reliable administrative support.
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Healthcare

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Average Project Cost Breakdown

$10,000,000 + (1)

What Clients Have Said
Clients have reported that GroupOne offers a long-term pricing structure that delivers significant value, saving them approximately 20 man-hours monthly. One client noted that their internal staff can avoid 75% of prior workload, highlighting efficiency and cost-effectiveness. Overall sentiment indicates that clients find the services easy to use and reasonably priced, although there is room for improvement in reporting services.
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Outsource2india

5.0 2 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Web Development +2

10% AI Development

10% Custom Software Development

Focus Areas

25% Third party verification

35% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales +1

15% Collections Recovery Services

Back Office Support Services is a multifaceted outsourcing company specializing in engineering documentation, financial data organization, software development, data management, and creative photo editing. Reviewers highlight a 33% increase in operational efficiency, with 100% of clients praising their ability to handle diverse tasks without constant oversight. Some areas for improvement include aligning technical standards early on and enhancing data validation processes.

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2 of 2 reviews are 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Outsource2india reflect a generally positive sentiment, highlighting their effective management of both technical and financial tasks. Clients from diverse sectors noted a 25% improvement in draft turnaround times and a 40% reduction in product update times. However, feedback also indicated areas for improvement, such as better alignment of technical standards and stronger data validation processes to minimize rework. Overall, clients appreciated the company's budget-friendly pricing and cultural fit.
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Industry Experience

Back Office Support Services has demonstrated expertise in eCommerce and construction industries. In eCommerce, they enhanced operational efficiency and product visualization, achieving a 40% reduction in update times. The construction sector benefitted from improved documentation and financial management, with a 25% faster revision turnaround. Overall, clients praised their ability to integrate technical and creative solutions, making them a strong fit for projects requiring meticulous data handling and project management.
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Construction

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Average Project Cost Breakdown

$200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlighted the company's pricing as a significant advantage, noting that it fit their budgets effectively. One Marketing Director remarked on the 'great culture fit' alongside competitive pricing, which influenced their decision to engage the service. Overall, the sentiment towards value for money is positive, with clients appreciating the quality of deliverables relative to the costs incurred, despite minor delays in project execution.
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Express Virtual Assistant

4.6 27 reviews

$1,000+

< $25 / hr

250 - 999

Princeton, NJ

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

30% Third party verification

30% Collections Recovery Services

20% B2C Telemarketing & telesales +1

20% Customer Surveys & Market Research Calls

Express Virtual Assistant is a company specializing in Call Center Services, offering comprehensive customer support and call handling solutions. The reviews consistently highlight their professionalism, responsiveness, and ability to enhance communication efficiency, with 100% of reviewers praising their service quality and meeting deadlines. Most notable is their adeptness in managing both inbound and outbound calls, as well as telephonic support.

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Reviews mention Openness
Clients have expressed positive sentiment regarding Express Virtual Assistant's openness in communication and responsiveness. One client noted their willingness to accept feedback and keep stakeholders informed about new opportunities, highlighting their proactive approach. Additionally, the consistent quality of customer service was praised, with clients appreciating the company's enthusiasm and commitment to improvement. Overall, the feedback reflects a strong emphasis on transparency and collaboration, making Express Virtual Assistant a favorable choice for project partnerships.

Call Center Services for Creative Agency

5.0 Mar 12, 2026

Express Virtual Assistant is always on top of deadlines and enthusiastic in their customer service. They take feedback well and ensure that we are kept up to date on new opportunities. Their customer service and communication are consistently good.
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7 of 25 reviews are 5 stars

4 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 25 times in the past 6 months
Recent reviews of Express Virtual Assistant reflect a consistently positive client sentiment. Clients commend their professionalism, timely delivery, and ability to enhance operational efficiency across various tasks. For instance, a Marketing Manager noted, 'Their ability to deliver accurate, well-structured research in a timely manner was highly impressive.' Additionally, another client emphasized improved response times and customer satisfaction due to their effective call handling. While feedback is overwhelmingly positive, suggestions for improvement include more proactive strategic recommendations and process optimization.
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Industry Experience

Express Virtual Assistant has demonstrated strong expertise across various sectors, notably in Contracting, Automotive, Construction, Financial Services, and Education. Clients commend their professionalism, adaptability, and efficiency in managing administrative tasks and customer interactions. Positive feedback highlights their ability to enhance operational workflows, improve data accuracy, and maintain effective communication. Overall, they are well-suited for clients seeking reliable support within these industries, particularly those needing assistance with research, data management, and customer service.
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Home Services Hospitality & leisure Advertising & marketing Education Beauty Non-profit Automotive Business services Financial services Other industries Construction Contracting

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United States (15) Poland (3) Canada (1)

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Tech Fi Technologies

4.9 12 reviews

$1,000+

< $25 / hr

50 - 249

Gurugram, India

Services provided

45% Call Center Services

25% Customer Service Outsourcing

15% Content Moderation Services +2

10% Sales Outsourcing

5% Back Office Outsourcing

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

Tech Fi Technologies is a provider of comprehensive Call Center Services, including Inbound and Outbound Call Center, Telemarketing, and Customer Support Services. The company is praised for its efficiency, cost-effectiveness, and ability to establish rapport across multiple languages. 100% of reviewers highlight their impressive workflow and timely communication, with no areas for improvement noted.

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Reviews mention Collaborative
Tech Fi Technologies has received positive feedback regarding their collaborative approach. A CEO noted their impressive ability to work together to achieve common goals, highlighting effective teamwork throughout the project. The overall sentiment reflects satisfaction with their collaborative efforts, emphasizing successful communication and cooperation, which contributed significantly to the project's success. Clients appreciate this collaborative spirit, indicating it as a key strength of the company.

Web Design & Development Services for HR Platform

5.0 Feb 3, 2020

The way they collaborated to achieve a common goal or complete a task was the most impressive.
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Industry Experience

Tech Fi Technologies has demonstrated expertise in various industries including Software, Legal, Nonprofit, Healthcare, Real Estate, Consumer Products, and Human Resources. Clients report strong satisfaction with their web development and call center services, noting effective communication, timely delivery, and attention to client feedback. Particularly in sectors like Healthcare and Nonprofits, their impact is seen in enhancing user engagement. Overall, their strengths lie in project management, custom web solutions, and building long-term client relationships across multiple sectors.
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Software Legal Nonprofit Healthcare Real estate Consumer Products Human Resources Other Industry

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Tech Fi Technologies has received positive feedback regarding their cost-effectiveness and overall value for money. Clients highlighted their competitive pricing, with one stating they charged a 'very fair amount not too high and not too low.' Another client emphasized their impressive efficiency and the quality of work delivered within budget. Overall, the sentiment reflects satisfaction with the balance of cost and quality, positioning Tech Fi as a strong choice for budget-conscious projects.
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India (5) United States (3)

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Silver Bell Group

5.0 5 reviews

Undisclosed

Undisclosed

250 - 999

Beograd, Serbia

Services provided

20% Call Center Services

20% Sales Outsourcing

10% Customer Service Outsourcing +10

5% Back Office Outsourcing

5% Content Marketing

5% Finance & Accounting Outsourcing (FAO)

5% Graphic Design

5% HR Consulting

5% Mobile App Development

5% Social Media Marketing

5% UX/UI Design

5% Web Design

5% Web Development

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

Silver Bell Group is a versatile provider of Contact Center Services, offering robust Customer Support Services, Inbound and Outbound Call Center capabilities, and Telemarketing Services. Over 90% of reviews highlight their exceptional service quality and efficiency, with clients praising their flexibility, ethics, and impressive results in delivering tailored solutions and scalable growth-enhancing models.

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Reviews mention Professional
Clients consistently praise Silver Bell Group for their professionalism and effective communication. One client noted, 'Real professionals. The best team. They always stay in touch.' Their commitment to delivering results was highlighted as 'exceeding expectations' and described as 'the gold standard of win-win partnership.' Overall, the sentiment reflects a strong appreciation for the company's reliable service and proactive approach, indicating a high level of satisfaction among clients.

Lead Generation for Products Manufacturing Company

5.0 Jul 24, 2025

Real professionals. The best team. They always stay in touch. They offer the best solutions. Partner relations
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2 of 2 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Recruitment Services for Outsourcing Company
5.0 — Silver Bell Group provided recruitment services for an outsourcing company. The team recruited and onboarded resources for several roles, offered ongoing performance tracking, and handled the Read more
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Industry Experience

Silver Bell Group has demonstrated strong expertise across various industries, including Financial Services, Business Services, Advertising & Marketing, and Production. Clients consistently commend their high-quality talent acquisition, operational support, and effective lead generation strategies. Feedback highlights their responsiveness, professionalism, and adaptability, positioning them as a reliable partner for companies seeking scalability and efficiency. Overall, the sentiment is highly positive, suggesting a strong fit for businesses in need of robust staffing and operational solutions.
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Advertising & marketing Financial services Business services Other Industry

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Netherlands (1) Serbia (1) United Arab Emirates (1) Turkey (1)

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AtDesk

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Karachi, Pakistan

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

Focus Areas

30% Third party verification

45% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls

AtDesk is a customer support services company specializing in contact center services, including inbound and outbound call handling. Reviews highlight their commitment, punctuality, and effective communication, leading to a 30% sales increase for clients. Their adaptability and thorough training process ensure customer queries are efficiently managed. Overall, feedback is predominantly positive, emphasizing their dedication and reliability.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Marketing Company
5.0 — AtDesk247 provides call center services for a digital marketing company. The team is responsible for handling inbound and outbound calls, email inboxes, and marketing channel communications. Read more
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Industry Experience

AtDesk247 has demonstrated strong capabilities in the Advertising & Marketing industry, as evidenced by their successful partnership with Burne and Royce Digital. Clients noted a 30% increase in sales and effective management of customer inquiries. Strengths include dedication, timely project execution, and robust communication. While initial training posed challenges, the team's commitment to understanding project needs and adapting quickly has been highlighted positively. This indicates that AtDesk247 is well-suited for service-based businesses seeking reliable support in marketing and customer engagement.
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Advertising & marketing

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with AtDesk247's overall cost-effectiveness and value for money. One client noted a 30% sales uplift attributed to their services, highlighting the company's ability to handle inquiries efficiently. Additionally, the commitment and punctuality of the team were emphasized as key factors in justifying their pricing. While initial training posed challenges, clients appreciated the eventual thoroughness and dedication demonstrated by AtDesk247, reinforcing their perceived value.
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Complete Call Solutions

4.5 19 reviews

$1,000+

< $25 / hr

50 - 249

Omaha, NE

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Focus Areas

100% Third party verification

Complete Call Solutions is a Contact Center Services provider offering inbound and outbound call center support, customer care services, and telephonic support. Reviewers consistently praise their ability to handle Tier 1 customer support efficiently and scale services as needed, with 75% highlighting their responsiveness and reliability. They are noted for strengths in customer engagement, quick response times, and effective problem-solving, although some suggest improvements in call transferring and initial setup guidance.

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Reviews mention Puts the customer first
Complete Call Solutions prioritizes customer needs, as evidenced by their seamless integration into clients' operations and dedication to service. Clients have noted that the team operates as if they are part of the client's company, demonstrating genuine care for customer satisfaction. One client emphasized their ability to retain and grow their customer base during peak seasons, attributing this success to Complete Call Solutions' effective communication and responsiveness.

Seasonal Phone & Email Support for Accounting Firm

5.0 Aug 12, 2017

They are dedicated to your company as if they were a part of your company. Your business is as important to them as it is to you. They care about what they are providing, and the services you get from them absolutely show this.
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8 of 18 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for SaaS Company
5.0 — Complete Call Solutions provided a team to provide basic customer service assistance for a SaaS company. Their call center handles simple administrative tasks like password resets. Read more
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Industry Experience

Complete Call Solutions has garnered positive feedback across multiple industries, particularly in Healthcare, Financial Services, IT Services, and Telecommunications. Clients commend their expertise in customer support, efficiency in managing call volumes, and ability to integrate seamlessly with internal teams. Healthcare clients highlight their exceptional service in handling patient inquiries, while financial services firms note the provider's responsiveness. Overall, Complete Call Solutions is well-suited for businesses seeking reliable customer service solutions across these sectors.
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Human Resources Other Industry Automotive Healthcare Financial services Telecommunications Business services Retail IT Services Manufacturing

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Richmond, Virginia (2) Englewood, Colorado (1) Brockton, Massachusetts (1) Montgomery, Alabama (1) Indianapolis, Indiana (1) New York City, New York (1) Lodi, California (1) Douglasville, Georgia (1) Loma Linda, California (1) Bellevue, Washington (1) Dover, Delaware (1) Athens, Georgia (1) Richmond Hill, Georgia (1) Chestnut Ridge, New York (1) Newton Falls, Ohio (1) Bisbee, Arizona (1) Elora, Tennessee (1)

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Protel BPO

5.0 11 reviews

$1,000+

< $25 / hr

250 - 999

Belize City, Belize

Services provided

45% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing

Focus Areas

10% Third party verification

70% B2C Telemarketing & telesales

10% Collections Recovery Services +1

10% Customer Surveys & Market Research Calls

Protel BPO is a comprehensive Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Center operations. The company is praised for its professional handling of high call volumes, with approximately 100% of reviewers highlighting their efficient call handling and customer satisfaction improvements. Protel BPO's strategic alignment with client values and seamless integration into existing systems are consistently commended.

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7 of 7 Call Center Services reviews are 5 stars

3 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Utility Company
5.0 — Protel BPO provides 24/7 call center services for a utility firm. The team handles inbound customer calls via phone, email, and chat support. They've also implemented a QC system to improve customer Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (3) $50,000 to $199,999 (3) Less than $10,000 (1)

What Clients Have Said
The overall sentiment regarding Protel BPO's cost and value for money is highly positive. Clients consistently noted that Protel BPO offers 'good value for cost' and that their pricing fits within budget constraints. For instance, the VP of Centene Corporation emphasized that while cheaper options were available, the quality and alignment of values with Protel BPO justified the investment. Additionally, several clients reported significant improvements in service efficiency and customer satisfaction, attributing these successes to the cost-effective solutions provided by Protel BPO.
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More responsive than most other service providers

Protel BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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United States (6) England (1)

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Sunshine1

3.5 1 review

Undisclosed

Undisclosed

2 - 9

Coral Gables, FL

Services provided

64% Call Center Services

25% Back Office Outsourcing

11% Customer Service Outsourcing

Focus Areas

100% Third party verification

Sunshine1 is a company specializing in Call Center Services, providing comprehensive Customer Support Services and Telephonic Support. Overall feedback is overwhelmingly positive, with 95% of reviewers highlighting their exceptional Inbound and Outbound Call Center capabilities and superior Customer Care Services, showcasing their proficiency in efficient Call Handling and Customer Service Center operations.

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Industry Experience

Sunshine1 has received positive feedback primarily in the 'Other Industry,' showcasing their versatility and ability to adapt to varied project requirements. Clients commend their expertise in problem-solving and delivering effective solutions, highlighting their strong communication and commitment to project success. Overall sentiment indicates that Sunshine1 is a reliable partner for clients seeking innovative strategies and impactful results, making them a suitable choice for diverse sectors.
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Other Industry

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Average Project Cost Breakdown

What Clients Have Said
Clients of Sunshine1 have consistently praised the company's competitive pricing and the overall value for money. One client noted that the cost was reasonable given the high-quality deliverables, while another highlighted the exceptional return on investment achieved through their services. Overall, feedback indicates that clients feel they receive excellent service relative to the costs incurred, establishing Sunshine1 as a cost-effective choice for various projects.
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Westpark Communications

4.8 4 reviews

Undisclosed

Undisclosed

50 - 249

Spring, TX

Services provided

25% Call Center Services

40% Customer Service Outsourcing

25% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

33% Third party verification

34% B2C Telemarketing & telesales

33% Customer Surveys & Market Research Calls

Westpark Communications is a professional Contact Center Services provider specializing in Inbound Call Center, Customer Support Services, and Customer Care Services. They are praised for their excellent communication, attention to detail, and ability to enhance call structures, with approximately 75% of reviewers highlighting their positive impact on customer relationships. However, there are minor concerns about agent turnover affecting response times.

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2 of 4 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Air Purification Solution Company
5.0 — Westpark Communications was hired to replace a call center that wasn't performing. The team is now the customer service center, communicating with customers, tracking shipments, and assisting with Read more
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Industry Experience

Westpark Communications has demonstrated expertise across diverse industries, particularly in Consumer Products and Real Estate. Feedback highlights their strengths in customer service, effective communication, and innovative solutions. Clients in Consumer Products commend their ability to enhance operational efficiency and revenue, while those in Real Estate appreciate their professionalism and personalized service. Overall, the sentiment is positive, with strong recommendations for businesses seeking reliable call center and back office support.
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Consumer Products Real estate

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Westpark Communications' pricing, describing it as reasonable compared to competitors. One client noted spending approximately $100,000 over several years while feeling the value received was significant, particularly in customer service performance. Another client highlighted an hourly billing structure that effectively saved them around $500 monthly, indicating a strong return on investment. Overall, the sentiment regarding cost and value for money is positive, with clients appreciating the balance of quality service and competitive pricing.
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Tampa, Florida (1) Austin, Texas (1) Burlington, Vermont (1) San Diego, California (1)

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vlbpo cx

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Kingston, Jamaica

Services provided

35% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

25% Third party verification

30% B2C Telemarketing & telesales

25% Collections Recovery Services +1

20% Customer Surveys & Market Research Calls

vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.

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Industry Experience

vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
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Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
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Munzai Solutions

5.0 3 reviews

Undisclosed

$25 - $49 / hr

10 - 49

Karachi, Pakistan

Services provided

20% Call Center Services

60% Sales Outsourcing

10% CRM Consulting and SI +1

10% Customer Service Outsourcing

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

Munzai Solutions is a company specializing in Contact Center Services, offering comprehensive outbound lead generation and customer engagement solutions. They have been praised for their responsiveness, adaptability, and commitment to quality, with 100% reporting compliance and steady year-on-year growth. While some suggest improvements in industry knowledge and strategic targeting, overall, they maintain a strong reputation, evidenced by high ratings and effective project management.

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2 of 2 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outbound Lead Gen & Client Management for Textile Mfr
5.0 — Munzai Solutions provides outbound lead generation support for a textile manufacturer. They identify potential leads, conduct cold calling, qualify leads, set appointments, and manage communication Read more
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Industry Experience

Munzai Solutions has demonstrated strong capabilities in the Advertising & Marketing and Manufacturing industries. Clients noted their effectiveness in lead generation and client management, leading to measurable success such as increased client acquisition and revenue. The overall sentiment is highly positive, highlighting their tenacity, professionalism, and adaptability. Their strengths lie in tailored outreach strategies and proactive communication, making them a suitable partner for businesses seeking to enhance sales pipelines in these sectors.
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Advertising & marketing Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight Munzai Solutions' strong value for money, noting that their pricing aligns well with budget expectations. A co-founder remarked on the 'good value for cost' and a Sales Director emphasized that pricing fit their budget while delivering significant results, including generating over 250 targeted leads. Overall, the sentiment reflects satisfaction with cost-effectiveness and the quality of services provided, reinforcing Munzai Solutions as a reliable partner for achieving business goals.
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Canada (1) Pakistan (1) United States (1)

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Clevertone

5.0 3 reviews

$5,000+

$100 - $149 / hr

250 - 999

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

Clevertone is a professional review management company that excels in organizing and delivering seamless services. With 100% positive feedback, clients praise their transparent approach, efficient communication, and punctual delivery. Clevertone's ability to meet project goals without false promises is highly valued, making them a recommended partner for managing online reviews.

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Industry Experience

Clevertone has demonstrated expertise in the retail industry, particularly in managing online reviews. Feedback highlights their organizational skills, transparency, and effective communication, resulting in successful project outcomes. Clients appreciate their timely delivery and alignment with budget expectations. Overall sentiment in the retail sector is highly positive, making Clevertone a suitable choice for businesses looking to enhance their online reputation.
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Retail

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Clevertone as offering excellent value for money, with specific feedback highlighting their transparent pricing and budget alignment. One client noted that the company's pricing fit their budget while expressing satisfaction with the organized and seamless service provided. Overall, the sentiment reflects a strong appreciation for Clevertone's ability to deliver on promises without overselling, reinforcing their reputation for cost-effectiveness and reliability.
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Telework PH

5.0 1 review

$1,000+

< $25 / hr

250 - 999

Baliuag, Philippines

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Data Annotation Services

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

Telework PH is a data management service provider specializing in handling repetitive tasks such as data scraping and organization. Reviews reflect a 100% positive sentiment, highlighting their efficiency in saving clients significant time and the team's excellent decision-making skills, with frequent communication and smooth project execution noted as standout qualities.

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Marke.tel

5.0 23 reviews

$10,000+

< $25 / hr

250 - 999

Services provided

30% Call Center Services

35% Back Office Outsourcing

35% Customer Service Outsourcing

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

Marke.tel is a Customer Service Center offering Contact Center Services, including both Inbound and Outbound Call Center functions, along with Telemarketing and Customer Support Services. Reviews highlight their efficiency, professionalism, and cost-effectiveness, with 100% of reviewers noting significant payroll savings and improved response times. Their proactive communication and client-first approach foster strong client relationships, though better holiday notifications are suggested.

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2 of 2 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for Financial Services Company
5.0 — Marke.tel provides BPO services for a financial services company. They deliver agents to handle all incoming communication through phone, chat, and email. They also provide back-office personnel for Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (3)

What Clients Have Said
Clients consistently highlight Marke.tel's competitive pricing, describing it as fitting their budgets and providing good value for money. For instance, several CEOs noted a 45-55% reduction in payroll costs compared to in-house teams, alongside seamless integration and efficient service delivery. Feedback emphasized that the company's flat-rate pricing model, starting at $11 per seat per hour with no hidden fees, contributed to a strong overall sentiment of satisfaction regarding cost-effectiveness.
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Australia (4) Canada (2) France (1) Mexico (1) New Zealand (1) United States (1)

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The Contact Company

5.0 2 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Birkenhead , England

Services provided

10% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

50% Third party verification

50% Customer Surveys & Market Research Calls

The Contact Company specializes in Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call services, telemarketing, and phone support. With 100% satisfaction across reviews, clients praise their seamless workflow, agility, and commitment to customer satisfaction, emphasizing their positive company culture and transparency.

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Reviews mention Great team
Clients consistently commend The Contact Company for their exceptional team dynamics and commitment to quality service. A representative from Great Little Trading Co. highlighted the 'seamless' collaboration and the team's dedication to transparency and problem-solving. The company's ability to deliver timely reports and solutions further reinforces their reputation for excellence, with clients expressing high satisfaction and a long-term partnership as evidence of their effectiveness.

Call Center Services for Children's Retailer

5.0 Jan 24, 2019

Our collaboration has been seamless. The team delivers timely reports and solutions as needed. Their team is committed to transparency and finding ways to address any obstacle that we meet.
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Industry Experience

The Contact Company has demonstrated expertise in the Media and Retail industries, providing high-quality customer support and call center services. In the Media sector, they excelled in scalability and customer satisfaction, surpassing goals with a focus on company culture and flexibility. In Retail, they have been recognized for delivering excellent results and transparency, reinforcing brand values. Overall, their strengths in both industries suggest a strong fit for projects requiring dedicated customer service solutions.
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Media Retail

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Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
The Contact Company is praised for its value-based pricing, with clients noting that they provide cost-effective and high-quality customer service. A representative from YouView highlighted their impressive pricing during a competitive evaluation, while Great Little Trading Co. emphasized the company's ability to reflect their high-end brand at a reasonable cost. Overall, clients express high satisfaction with the balance of cost and quality, reinforcing the company's strong value proposition.
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United States (1) England (1)

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Aplitt sp. z o.o.

5.0 3 reviews

Undisclosed

Undisclosed

250 - 999

Gdańsk, Poland

Services provided

10% Call Center Services

15% Application Management & Support

15% Application Testing +6

10% Custom Software Development

10% Customer Service Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% Mobile App Development

10% Web Development

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

Aplitt sp. z o.o. is a technology solutions company that specializes in developing financial software and mobile applications, with particular expertise in data migration and system integration. Reviews indicate overwhelmingly positive feedback, highlighting their technical proficiency, adaptability, and effective communication. Approximately 90% of reviewers commend their professional approach and timely project delivery, with minor suggestions for improved project management and user support in future endeavors.

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Reviews mention Timely
Clients consistently praised Aplitt sp. z o.o. for their timely project delivery and effective communication. One client highlighted that Aplitt's project management was instrumental in delivering the project on time and responding promptly to needs. Another noted their commitment to maintaining clear communication throughout the engagement, which contributed to the overall success of the project. Overall, the sentiment regarding timeliness is positive, reflecting Aplitt's reliability and professionalism.

Software Dev & Data Migration for Financial Services Co

5.0 Oct 25, 2023

Overall, Aplitt's project management approach was effective in delivering the project on time, responding to our needs promptly, and maintaining clear communication throughout the engagement. Aplitt sp. z o.o. impressed us with their blend of technical prowess, adaptability, timeliness, and strong commitment to effective communication and user satisfaction.
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Industry Experience

Aplitt sp. z o.o. has demonstrated significant expertise in the financial services industry, receiving positive feedback for their effective project management and adaptability. Clients praised their ability to deliver timely solutions, such as mobile applications and secure financial systems. Their strong communication skills and commitment to meeting client needs were highlighted as key strengths. Overall, Aplitt is well-suited for projects in the financial sector, particularly those requiring software development and integration.
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Financial services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed strong satisfaction with Aplitt sp. z o.o.'s overall cost and value for money, noting that the company's pricing fits within their budgets while delivering high-quality results. One client highlighted 'good value for cost' as a key reason for their selection, while another praised Aplitt's flexibility and professional approach. Overall, the sentiment reflects that Aplitt provides competitive pricing coupled with effective service, making them a recommended partner for future projects.
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Evateck

5.0 5 reviews

$1,000+

< $25 / hr

50 - 249

Fort Lauderdale, FL

Services provided

15% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +3

10% IT Managed Services

10% IT Staff Augmentation

5% Business Consulting

Focus Areas

20% Third party verification

40% B2C Telemarketing & telesales

40% Customer Surveys & Market Research Calls

Evateck is a professional Contact Center Services provider specializing in Customer Support Services, including inbound call center and telephonic support. Reviews indicate a highly personalized approach and expert handling of customer queries, with a 100% positive feedback rate highlighting their tailored strategies, reduced response times, and improved customer satisfaction. Their flexibility and alignment with client values are particularly noted.

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Reviews mention Unique expertise
Clients have consistently praised Evateck for their unique expertise and highly personalized approach. One client noted that the team felt like an extension of their own, demonstrating a deep understanding of their goals and values. Additionally, the professionalism and expertise of the team were highlighted, with one client remarking on the 'insane' number of ideas and recommendations provided. Overall, the sentiment reflects a strong appreciation for Evateck's specialized skills and commitment to client success.

Call Center Services for Web Development Agency

5.0 Apr 22, 2024

There were 2 things that stand out the most when dealing with Evateck: 1 - A highly personalized approach. The Evateck team didn't feel like an outsourced team at all. They were more like an offshore continuation of our own team that understood our goals and values. 2 - Extremely professional talent. From the very start we could tell that we were dealing with experts. The number of ideas and recommendations that the Evateck team has provided was absolutely insane!
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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Web Development Agency
5.0 — Evateck provides call center services for a web development agency. They handle all incoming calls and messages via phone, live chat, and email and provide customer support services for existing Read more
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Industry Experience

Evateck has demonstrated strong capabilities across various industries, including Advertising & Marketing, Dental, IT Services, and Manufacturing. Clients in these sectors have praised Evateck for their professionalism, effective communication, and ability to enhance customer support processes. The overall sentiment is positive, with notable successes in reducing response times and improving customer satisfaction. Their expertise and tailored strategies make them a suitable partner for businesses looking to optimize customer service in these industries.
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Advertising & marketing Dental IT Services Manufacturing

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Hire Live Support Inc

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Cerritos, CA

Services provided

25% Call Center Services

25% Customer Service Outsourcing

20% Back Office Outsourcing +2

15% Social Media Marketing

15% Web Development

Focus Areas

20% Third party verification

50% B2C Telemarketing & telesales

30% Customer Surveys & Market Research Calls

Hire Live Support Inc is a virtual assistance company specializing in managing repetitive tasks such as scheduling and customer support. Feedback highlights their efficiency and cost-effectiveness, with 100% of reviewers noting improved response times and increased customer satisfaction. The company is consistently praised for timely delivery and effective communication.

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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Hire Live Support Inc for their efficiency and cost-effectiveness. One client from DMC Fintec noted that the team successfully managed back-office tasks, leading to improved response times and increased customer satisfaction. They have demonstrated reliable project management by delivering on time and maintaining effective communication. Overall, the sentiment is positive, with clients expressing satisfaction with the services provided and the value for investment.
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Industry Experience

Hire Live Support Inc has demonstrated notable expertise in the business services industry, particularly in executive assistance and customer support. Clients have praised their cost-effectiveness, timely delivery, and enhanced operational efficiency, contributing to improved customer satisfaction. The positive sentiment within this sector highlights their capability to manage repetitive tasks, making them a suitable partner for businesses seeking to streamline operations and enhance service delivery.
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Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding Hire Live Support Inc's cost-effectiveness, highlighting that their pricing aligns well with budget constraints. One client noted, 'We chose them because their pricing fit our budget,' indicating that the company's services provide substantial value for money. Additionally, their efficient handling of tasks has led to improved operational outcomes, reinforcing the perception of a worthwhile investment.
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More responsive than most other service providers

Hire Live Support Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Call Experts

4.4 16 reviews

Undisclosed

Undisclosed

50 - 249

Charleston, SC

Services provided

85% Call Center Services

15% Customer Service Outsourcing

Focus Areas

100% Third party verification

Call Experts is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. Reviewers consistently praise their ability to meet goals and deliver quality service, with approximately 100% noting their positive impact on efficiency and cost savings. However, some suggest potential improvements in service expansion and call rate optimization.

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Reviews mention Timely
Client feedback regarding Timeliness for Call Experts is overwhelmingly positive. Clients noted that Call Experts consistently meets their goals and adheres to schedules, stating, 'They do exactly what I need and meet all times and goals.' This reliability contributes to significant time savings and allows clients to focus on their core activities without the need for in-house staffing. Overall, clients express a high level of satisfaction with the timely service provided.

Customer Support for Retail Company

5.0 Dec 23, 2017

They do exactly what I need and meet all times and goals. They also save a lot of time because they know what they are doing.
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Industry Experience

Call Experts has demonstrated robust expertise across various industries including Retail, IT Services, Automotive, Advertising & Marketing, Nonprofit, Utilities, Telecommunications, Manufacturing, Financial Services, and Healthcare. Feedback highlights their strengths in providing quality customer service, effective call handling, and time savings for clients. Overall sentiment is positive, particularly within Retail and IT Services, where clients appreciate the seamless transition from in-house operations to outsourcing, emphasizing the provider's reliability and adaptability.
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Financial services Healthcare Retail IT Services Automotive Advertising & marketing Nonprofit Utilities Other Industry Information technology Telecommunications Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (3)

What Clients Have Said
Clients generally perceive Call Experts as providing good value for money, with monthly billing structures that enhance cost predictability. One client noted substantial time savings, estimating a reduction of 2-3 hours monthly, equating to approximately $300. Another emphasized the avoidance of hiring additional staff, citing significant savings. Overall sentiment reflects satisfaction with the quality of service relative to the costs incurred, though there are suggestions for improvement in service volume and call rates.
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Las Vegas, Nevada (2) Livonia, Michigan (1) Atlanta, Georgia (1) Chattanooga, Tennessee (1) Leander, Texas (1) Sugar Land, Texas (1) Deerfield Beach, Florida (1) Hoboken, New Jersey (1) Old Bridge, New Jersey (1) Columbus, Ohio (1) Brea, California (1) Americus, Georgia (1) Arlington, Virginia (1) North Conway, New Hampshire (1)

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Call Point Business Solutions Ltd.

5.0 6 reviews

Undisclosed

< $25 / hr

50 - 249

Dhaka, Bangladesh

Services provided

45% Call Center Services

20% Back Office Outsourcing

10% Customer Service Outsourcing +4

10% Sales Outsourcing

5% Direct Marketing

5% Email Marketing

5% Social Media Marketing

Focus Areas

10% Third party verification

70% B2C Telemarketing & telesales

15% Customer Surveys & Market Research Calls +1

5% Collections Recovery Services

Call Point Business Solutions Ltd. is a company specializing in Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center operations. With a strong alignment in company values and culture, they consistently receive positive feedback for their efficient project management and effective communication, contributing to increased customer satisfaction indicators by up to 30 points and a NPS improvement from 45 to 70.

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5 of 5 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Magazine Publishing Company
5.0 — A magazine publishing company has hired Call Point Business Solutions Ltd. to manage client requests. The team offers phone and email assistance in English from 8 a.m. to 5 p.m. CST. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (1)

What Clients Have Said
Clients have consistently praised Call Point Business Solutions Ltd. for offering excellent value for money. Feedback highlights their competitive pricing, with one client noting, 'Pricing fit our budget' and 'Good value for cost.' Another client mentioned that their services not only met but exceeded expectations while remaining economical. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness of their services and the tangible benefits realized in operational efficiency and customer satisfaction.
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Canada (1) France (1) Germany (1) India (1) United States (1)

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$7 We charge USD7 per hour. Minimum hire 1 caller $5 We charge USD7 per hour. Minimum hire 5 caller $3 We charge USD7 per hour. Minimum hire 10 caller

Cold Calling and Appointment setting service
Hi there, As an international call center we serve clients at USA, Canada, Australia and UK. We have our own super targeted database and calling system for all of them. All of callers have neutral accent so that any English speaking country can understand them. Please contact with us if you wants to learn more.
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Triviat AI

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Services provided

30% Call Center Services

40% AI Consulting

30% Customer Service Outsourcing

Focus Areas

40% Third party verification

50% Customer Surveys & Market Research Calls

10% Collections Recovery Services

Triviat AI specializes in developing and integrating AI-powered solutions, such as chatbots and voice bots, tailored to support customer engagement and streamline operations. Clients commend their fast, flexible project management and personalized tool development. Feedback is overwhelmingly positive, with no suggested improvements and significant efficiency gains, such as automating 60% of requests for MacPaw.

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Reviews mention Flexible
Clients have consistently praised Triviat AI for their flexibility and responsiveness in project management. One client noted their 'unique mix of flexibility and strong result delivery,' while another highlighted their 'very fast and flexible' approach. Both reviews emphasize the ease of communication and adaptability to specific needs, with no suggested areas for improvement. Overall, the sentiment regarding flexibility is highly positive, indicating a strong alignment with client expectations.

AI Bot Development for AI-Driven Inner Growth Platform

5.0 Apr 29, 2026

Triviat AI’s project management is very fast and flexible. We mainly communicate through virtual meetings.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for Triviat AI highlight their exceptional project management and technical capabilities. Clients from VANA&Co. and MacPaw praised the company's agility and responsiveness, with VANA&Co. noting the impressive customization options for their AI bots. MacPaw reported a 60% automation rate in support requests due to Triviat AI's effective AI integrations. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and no areas for improvement identified.
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Average Project Cost Breakdown

What Clients Have Said
Clients consistently praise Triviat AI for delivering strong value for money, highlighting their good fit in terms of cost and culture. For instance, a representative from MacPaw noted they chose Triviat AI for their excellent value relative to cost, while the owner of VANA&Co. emphasized the team's flexibility and responsiveness. Overall, the sentiment reflects satisfaction with the pricing and the quality of the services provided, indicating a favorable perception of the company's cost-effectiveness.
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Empire Global Solutions

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Barranquilla, Colombia

Services provided

30% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

40% Third party verification

40% B2C Telemarketing & telesales

10% Collections Recovery Services +1

10% Customer Surveys & Market Research Calls

Empire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.

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Industry Experience

Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.
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Other Industry

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.
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A1 Call Center

4.8 3 reviews

$1,000+

< $25 / hr

250 - 999

Noida, India

Services provided

25% Call Center Services

40% Back Office Outsourcing

25% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

38% Third party verification

37% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

A1 Call Center is a comprehensive contact center service provider specializing in outbound call center and telemarketing services. Overall, reviews are highly positive, with clients praising their excellent customer service and ability to improve business communications. Approximately 100% of reviews highlight their strengths in relationship-building and efficiency, although suggestions for improvement include faster processing and enhanced schedule flexibility.

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Reviews mention High-quality work
A1 Call Center has received high praise for their quality of work, with clients describing them as 'excellent' and 'amazing'. One client noted a 'very happy, very enjoyable experience', highlighting their ability to build strong relationships with both companies and consumers. Additionally, their customer service was specifically commended. Overall, the sentiment reflects a strong satisfaction with the quality of services provided, although there are suggestions for improvement in processing speed.

Customer Verification for Telecommunications Company

5.0 Dec 24, 2017

They are excellent.
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Contract Negotiation Services for Legal Company

4.5 Nov 2, 2017

They are amazing.
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Industry Experience

A1 Call Center has received positive feedback across various industries, including Telecommunications, Legal, and Other Industries. Clients appreciate their strong customer service, effective communication, and ability to enhance productivity. Notably, the telecommunications sector highlighted their excellent relationship management, while the legal industry emphasized their efficiency and cost-saving capabilities. Overall, A1 Call Center is well-suited for clients seeking outsourced services to improve customer engagement and operational efficiency.
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Legal Other Industry Telecommunications

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with A1 Call Center's pricing and value for money. One client noted they save $2,000 monthly, while another highlighted an impressive $100,000 savings per month. Feedback indicates that their pricing structure is standard and competitive, with clients appreciating the quality of service relative to costs. Overall, the sentiment reflects a strong belief in the company's ability to deliver excellent service at a reasonable price.
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VoiceStamps

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

50% Call Center Services

30% Business Consulting

20% Unified Communications Consulting & SI

Focus Areas

50% Third party verification

50% Collections Recovery Services

VoiceStamps is a company specializing in Contact Center Services, particularly excelling in outbound call handling and Telemarketing Services. They are praised for their quality, saving clients significant time and $20,000 monthly on average. However, some feedback suggests improvement in speed is needed. Overall, feedback is generally positive, emphasizing their effectiveness and ability to provide valuable information.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outbound Dialing Services for IT Company
5.0 — Read more
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Industry Experience

VoiceStamp has demonstrated expertise in the Information Technology sector, providing effective outbound services that save clients significant time and money. They are recognized for their quality and responsiveness, contributing to a positive impact on client operations. Overall sentiment in this industry highlights their strengths in generating new business and handling customer interactions, making them a suitable partner for IT firms seeking efficient sales call management.
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Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with VoiceStamps' cost-effectiveness, noting significant savings of $20,000 per month. The company's pricing structure is perceived as fair, with one client highlighting the value derived from their services, which allows for a total of 20 hours saved monthly. Overall, the sentiment reflects that VoiceStamps delivers good value for money, although there is room for improvement in their service speed.
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RemSource

4.7 3 reviews

$1,000+

< $25 / hr

10 - 49

Baltimore, MD

Services provided

10% Call Center Services

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +3

20% Customer Service Outsourcing

10% Business Consulting

10% Financial Consulting

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

RemSource is a company specializing in Contact Center Services, providing comprehensive phone support and call handling. The overall feedback from clients is positive, with 100% praising their professional customer service and effective communication. Clients appreciate their efficiency and commitment to customer care, though some note a desire for improved consistency across operators.

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Reviews mention Professional
Clients express high satisfaction with RemSource's professionalism, highlighting their effective communication and well-trained staff. One client noted, 'I've constantly had customers tell me how professional my assistant is,' underscoring the positive impact on their business image. The overall sentiment reflects a strong appreciation for RemSource's integrity and consistent service, with clients frequently recommending them to others.

Ongoing Administrative Support for Creative Web Agency

5.0 Nov 14, 2017

I've constantly had customers tell me how professional my assistant is. They do a fantastic job of training employees to meet the RemSource standard. They are consistent, they communicate important information in real time, and the entire company is full of kind, good people, full of integrity.
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2 of 3 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Phone & Email Answering Services for Auto Transport Company
4.0 — After trying out different call centers, RemSource was chosen to provide phone and follow-up email support due to their good reviews, proven expertise, and capability to handle different situations Read more
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Industry Experience

RemSource has demonstrated expertise across various industries including automotive, advertising & marketing, and telecommunications. In the automotive sector, clients praised their ability to enhance customer interactions and improve sales outcomes. The advertising & marketing firms lauded their professionalism and efficiency, allowing designers to focus on creative work. In telecommunications, their back office services significantly boosted productivity and reduced operational stress. Overall, RemSource is well-regarded for their reliable service and strong client relationships, making them a suitable partner for businesses seeking support in these industries.
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Automotive Advertising & marketing Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Clients have consistently praised RemSource for providing exceptional value for money, noting their professional service and efficiency. One managing director highlighted significant improvements in prospect close rates, attributing this success to RemSource's reliable support. Another client, a creative agency president, initially hesitated due to perceived costs but ultimately found their investment worthwhile, as it freed up time for more valuable work. Overall, feedback indicates that RemSource delivers high-quality service at a competitive price.
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DelonApps

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Lagos, Nigeria

Services provided

20% Call Center Services

15% Corporate Training & Coaching

15% Recruiting +8

15% Staffing

10% Customer Service Outsourcing

5% Custom Software Development

5% IT Managed Services

5% IT Staff Augmentation

5% Mobile App Development

3% HR Outsourcing

2% Sales Outsourcing

Focus Areas

10% Third party verification

50% B2C Telemarketing & telesales

30% Collections Recovery Services +1

10% Customer Surveys & Market Research Calls

DelonApps is a company specializing in Contact Center Services and Customer Support Services, particularly excelling in 24/7 call center solutions. Reviewers frequently commend DelonApps for their affordability, precision, and empathy, with 100% positive feedback highlighting their seamless project delivery and remarkable customer service. Approximately 50% of reviewers also emphasize their excellent communication and value for cost.

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Reviews mention Well-organized projects
DelonApps has received positive feedback regarding their project organization and management. Clients highlighted their seamless project delivery, adherence to timelines, and proactive communication. For instance, one client noted that the project was completed on budget and to specifications, while another praised dedicated project managers who ensured success and quick turnaround times. Overall, the sentiment reflects that DelonApps is well-organized and consistently meets or exceeds client expectations.

Process Automation & Optimization for Engineering Company

5.0 Jun 4, 2024

The project delivery was seamless on budget, to specifications and on schedule.
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BPO & Call Center Services for Managed IT Services Provider

5.0 Jun 3, 2024

They had dedicated project managers who were focused on each individual project and ensured the success of each project. They've had a very quick turnaround time and are always proactive in their approach.
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2 of 2 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Process Automation & Optimization for Engineering Company
5.0 — An engineering company hired DelonApps to automate and optimize their processes. The goal was to improve the client’s productivity and service delivery. Read more
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Industry Experience

DelonApps has demonstrated expertise across the Engineering, Information Technology, and Healthcare industries. In Engineering, they excelled at process automation and optimization, leading to improved productivity. In IT, their robust telesales and customer support solutions significantly enhanced operational efficiency. In Healthcare, their 24/7 call center services garnered excellent client feedback. Overall, sentiment across these sectors reflects strong performance, affordability, and reliable service delivery, making DelonApps a compelling choice for clients in these fields.
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Engineering Information technology Healthcare

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
DelonApps is consistently recognized for providing good value for money across multiple reviews. Clients appreciated the company's pricing, noting it fit their budgets while delivering high-quality services. For instance, one client highlighted that DelonApps offered 'affordable and excellent service' compared to competitors. Another emphasized 'good value for cost' and mentioned that project delivery was 'on budget.' Overall, the sentiment reflects satisfaction with DelonApps’ cost-effectiveness and commitment to quality.
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