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Top Third Party Verification Companies

Ratings Updated: July 26, 2026

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Call Masters BPO

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

Focus Areas

25% Third party verification

55% B2C Telemarketing & telesales

20% Customer Surveys & Market Research Calls

Call Masters BPO is a company specializing in Contact Center Services, offering comprehensive Customer Support Services, including Inbound and Outbound Call Center operations. Their services are highly praised, with 100% of reviewers noting their results-driven approach and excellent communication. Clients emphasize the company's ability to effectively manage customer interactions, leading to increased sales and positive customer feedback.

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Reviews mention Communicative
Clients have consistently praised Call Masters BPO for their exceptional communication skills. One client highlighted their responsiveness and availability, stating they managed communications effectively even during peak periods. The positive feedback noted that agents provided timely resolutions and demonstrated genuine concern for customer issues, contributing to low dispute rates. Overall, the sentiment reflects strong satisfaction with Call Masters BPO's communicative approach, marking them as a reliable partner in customer service operations.

Back Office & Customer Services for Online Retail Company

5.0 Nov 8, 2022

They were responsive, and they were available whenever we needed to talk with a specific agent. During our busier months, they were still responding to all the emails and were able to manage communications and social operations on time. We communicated primarily over Slack, email, and Zoom. Call Masters BPO was very reliable, and we were very happy with the service they provided us with.
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding Call Masters BPO's cost and value for money. One client noted a significant return on investment, stating they received exceptional service that exceeded expectations. Another client invested $10,000–$12,000 and reported high-quality work and positive customer feedback, leading to the decision to offer bonuses for continued performance. Overall, clients appreciate the reliability and results-driven approach, indicating strong value relative to the costs incurred.
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More responsive than most other service providers

Call Masters BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$1,000 Virtual Live Chat Support 40/hrs per week $1,500 Phone & Chat Support 40/hrs per week $2,000 Phone Answering and Sales Agent 40/hrs per week

Virtual Receptionist and Answering Services
Ensure your business never misses a call with our Virtual Receptionist and Answering Services. Professional, reliable, and personalized to meet your needs. Let us handle your calls so you can focus on what matters most
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Solvo Global

5.0 7 reviews

$50,000+

< $25 / hr

1,000 - 9,999

Medellín, Colombia

Services provided

15% Call Center Services

30% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO) +5

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

Solvo Global is a company specializing in Contact Center Services, providing comprehensive solutions such as Customer Support Services and executive administrative support. Their exceptional professionalism and well-structured processes have impressed clients, with 100% of reviews highlighting effective communication and a proactive approach. All reviewers commend their ability to exceed expectations and enhance business operations through well-documented processes and efficient staff management.

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Reviews mention Great project management
Clients consistently praise Solvo Global for their exceptional project management capabilities. One client highlighted their ability to scale operations swiftly, noting that dedicated project managers and supervisors facilitated a quick adaptation to company processes. Another review emphasized the team's commitment to high execution standards, regardless of the project size. Overall, the sentiment reflects a strong appreciation for Solvo's professionalism, flexibility, and effective communication, indicating a reliable partnership for project success.

Staff Augmentation for Metals Manufacturer

5.0 Jul 23, 2020

We were assigned project managers, as well as supervisors and trainers. That allowed us to scale very quickly and effectively. It was a really quick learning curve; they caught on to our systems, processes, and culture right away.
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Industry Experience

Solvo Global has demonstrated expertise across various industries, including Arts, Entertainment, Legal, Information Technology, and Business Services. Clients commend their professionalism, high-quality talent pool, and effective communication. Feedback reveals strong impacts on cost efficiency, scalability, and operational support. The overall sentiment is highly positive, indicating Solvo Global's suitability for clients seeking reliable staffing and operational solutions within these sectors.
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Arts, entertainment & music Sports Other Industry Business services Legal Information technology

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More responsive than most other service providers

Solvo Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Chicago, Illinois (2) Austin, Texas (1) Beaumont, Texas (1) San Ramon, California (1) Philadelphia, Pennsylvania (1) Kewanee, Illinois (1)

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Global Bilgi

4.8 3 reviews

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Services provided

30% Call Center Services

20% Corporate Training & Coaching

20% Customer Service Outsourcing +2

15% HR Outsourcing

15% IT Managed Services

Focus Areas

20% Third party verification

70% B2C Telemarketing & telesales

10% Customer Surveys & Market Research Calls

Global Bilgi is a distinguished provider of Contact Center Services, specializing in Customer Support, Telemarketing, and both Inbound and Outbound Call Center functions. Reviewers highlight their professionalism, with approximately 90% noting their strong project management skills and transparency. Clients commend their ability to consistently exceed KPIs, despite slightly higher pricing compared to competitors.

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Reviews mention Proactive
Clients express high satisfaction with Global Bilgi's proactive approach, noting their consistent communication regarding project developments and challenges. One client highlighted that Global Bilgi always informs them of any issues promptly, ensuring transparency and adherence to timelines. Their ability to adapt quickly to changes and their commitment to meeting targets were also praised, with a specific mention of exceeding revenue targets by 20% despite external challenges. Overall, the sentiment reflects confidence in Global Bilgi's proactive management and service delivery.

Telesales & Customer Service for Telecommunications Company

5.0 Apr 7, 2021

Global Bilgi meets the deadlines. If an external issue comes up and we need to change our terms and conditions, they inform us proactively and try to adhere to the timelines anyway. There has not been any situation where we discovered something they didn’t inform us about.
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2 of 2 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Telecom Service Provider
5.0 — Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts. Read more
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Industry Experience

Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.
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Consumer Products Telecommunications

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Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.
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DialAmerica

4.5 17 reviews

$5,000+

Undisclosed

1,000 - 9,999

Mahwah, NJ

Services provided

50% Call Center Services

25% Back Office Outsourcing

15% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

13% Third party verification

87% B2C Telemarketing & telesales

DialAmerica is a company specializing in Contact Center Services, offering flexible inbound and outbound call handling, telemarketing, and customer support services. The company is praised for its efficiency, professionalism, and ability to deliver high-quality leads and responsive customer service. A total of 78% of reviews highlight their exceptional customer care services, though some suggest improvements in their technological platform and pricing structures.

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Reviews mention Team players
Clients have praised DialAmerica for their collaborative approach and strong team dynamics. One project manager noted, "Working with DialAmerica was a team effort... They collaborated with us to ensure they were on the same page." Their ability to adapt scripts based on customer reactions and their prompt training of new representatives further exemplifies their commitment to teamwork. Overall, the sentiment reflects a positive view of their team player mentality, fostering effective communication and cooperation.

Outbound Calling for Energy Company

5.0 Nov 5, 2019

Working with DialAmerica was a team effort. I wasn’t just directing them, they made sure to work with us directly. They worked directly with training reps to make sure that the call operators would have all the answers to any questions a customer might ask. It’s not an easy concept to understand but they collaborated with us to make sure they were on the same page and understood it to the best of their ability.
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7 of 17 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Hospitality Company Telemarketing
4.5 — Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (2) $10,000,000 + (2)

What Clients Have Said
Clients generally view DialAmerica as providing good value for money, noting significant cost savings. One client highlighted a return on investment as a 'no-brainer' due to efficient lead generation, while another mentioned saving approximately $25,000 monthly. Several reviews indicate satisfaction with the pricing structure, with discounts for long-term commitments being appreciated. However, some feedback suggested that pricing could be improved, indicating a desire for more competitive rates.
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New York City, New York (3) Santa Clara, California (2) Los Angeles, California (2) Rosemead, California (1) Johnson City, Tennessee (1) Oklahoma City, Oklahoma (1) Washington, District of Columbia (1) Tifton, Georgia (1) Denver, Colorado (1) Yakima, Washington (1) Pittsburgh, Pennsylvania (1) Ashburn, Virginia (1) Boardman, Oregon (1)

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Kantipur Management Private Limited

5.0 1 review

$1,000+

< $25 / hr

1,000 - 9,999

Services provided

15% Call Center Services

29% Back Office Outsourcing

17% Customer Service Outsourcing +7

13% Staffing

7% HR Consulting

5% Recruiting

4% Accounting

4% Social Media Marketing

3% IT Managed Services

3% Insurance Services & Brokers

Focus Areas

20% Third party verification

45% B2C Telemarketing & telesales

20% Collections Recovery Services +1

15% Customer Surveys & Market Research Calls

Kantipur Management Private Limited is a Contact Center Services provider specializing in Customer Support Services, including both Inbound and Outbound Call Center operations. Reviewers consistently commend their high First Call Resolution rate, advanced technology, and expert project management, with 100% positive feedback highlighting their timely delivery and excellent customer satisfaction achievements.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Motorcycle Distributing Company
5.0 — Kantipur Management Private Limited provided customer service and sales support for a motorcycle distributing company, including outbound call support, record keeping, client query support, and Read more
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Industry Experience

Kantipur Management Private Limited has demonstrated significant expertise in the automotive industry, particularly in customer service and sales for two-wheeler and three-wheeler companies. Feedback highlights their strengths in providing scalable services, effective complaint resolution, and achieving high customer satisfaction. Their project management is lauded for timely deliveries and quality outcomes. Overall sentiment is positive, indicating a strong match for clients seeking reliable support in automotive sales and customer service.
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Automotive

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Kantipur Management Private Limited as offering good value for money, particularly highlighting their efficient project management and timely delivery of services. One client noted that they met and exceeded expectations regarding quality and resource management, describing them as the 'best vendor' to date. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, aligning with client needs and scalability requirements.
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HiredSupport

4.9 6 reviews

$1,000+

< $25 / hr

10 - 49

Lahore, Pakistan

Services provided

15% Call Center Services

35% Customer Service Outsourcing

15% Back Office Outsourcing +3

15% Data Annotation Services

10% Content Moderation Services

10% Transcription

Focus Areas

30% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

20% Customer Surveys & Market Research Calls

HiredSupport is a customer support services company that excels in providing comprehensive contact center services, including inbound call center, email, and social media support. With 100% positive feedback from clients, HiredSupport is praised for their professional communication and adaptability, and their seamless integration into existing systems ensures efficient customer service without requiring extensive oversight.

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Reviews mention Puts the customer first
HiredSupport consistently demonstrates a customer-first approach, as evidenced by their commitment to understanding client operations and enhancing service quality. A client noted their agents integrated seamlessly with the existing team, improving response times and elevating customer satisfaction from 69% to 91%. The client praised HiredSupport's dedication to delivering exceptional support, stating, "They cared about the success of our customer experience as much as we did," reflecting an overall positive sentiment towards their performance.

Customer Support for Proxy & VPN Business

5.0 Jun 15, 2021

What I found most unique was their passion to really just do better. They cared about the success of our customer experience as much as we did and that spoke volumes to their commitment to not do the job, but do the job well and the right way.
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2 of 2 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Online Cycling Apparel Business
5.0 — HiredSupport provides call center services for an online cycling apparel business. The team is responsible for 24/7 customer support for the client. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (2)

What Clients Have Said
Clients generally find HiredSupport to offer excellent value for money, with specific feedback highlighting their flexible and cost-effective pricing models. For example, one client noted that HiredSupport provided a shared agent option, which was crucial for managing unpredictable workloads without the need for long-term commitments. Another reviewer emphasized the company's ability to deliver high-quality service at a reduced cost, resulting in significant improvements in customer satisfaction scores. Overall, the sentiment reflects strong satisfaction with the company's pricing and value proposition.
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United States (2) Canada (1) Romania (1)

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Innovature: AI-Driven Outsourcing Partner

4.8 5 reviews

$1,000+

< $25 / hr

50 - 249

Ho Chi Minh City, Vietnam

Services provided

10% Call Center Services

30% Accounting

20% Customer Service Outsourcing +4

15% BI & Big Data Consulting & SI

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

5% Video Production

Focus Areas

50% Third party verification

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls

Innovature Consulting Company Limited provides services including inbound and outbound call center operations, bookkeeping, and financial planning. The overall feedback highlights their responsiveness, adaptability, and alignment with clients' budgets and cultural expectations. Clients appreciate their ability to meet deadlines and manage communications effectively.

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Reviews mention High-quality work
Clients consistently commend Innovature Consulting Company Limited for delivering high-quality work, noting their effective communication and adaptability. One client highlighted the cost-effectiveness and quality improvements brought by Innovature's team, while another praised their highly educated staff who seamlessly integrated into the client's processes. Overall, feedback reflects a strong sentiment of satisfaction, with one reviewer even stating they would award '10 Stars' for the exceptional service received.

Customer Service Outsourcing for Insurance Company

5.0 Sep 17, 2024

Cost-effectiveness and quality are brought to our company by using the Innovature team. Innovature communication and updates are measured consistently. Yes, the Innovature team delivered as promised very effectively and with cost savings.
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Industry Experience

Innovature has received positive feedback across diverse industries including Insurance, Consumer Products, and Advertising & Marketing. Clients commend their effective customer service, adaptability, and communication skills. In the Insurance sector, they excelled in handling calls and claims processing, while in Consumer Products, they delivered high-quality product photography edits. In Advertising & Marketing, their document editing showcased accuracy and timely responses. Overall, their expertise and client-centric approach make them a strong candidate for businesses in these sectors.
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Insurance Consumer Products Advertising & marketing

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More responsive than most other service providers

Innovature: AI-Driven Outsourcing Partner is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (2) Malaysia (1)

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Sound Telecom

4.2 19 reviews

Undisclosed

Undisclosed

10 - 49

Spokane, WA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

100% Third party verification

Sound Telecom is a company specializing in Contact Center Services, providing robust Inbound Call Center and Customer Support Services. Reviews highlight their quick response and professionalism, with 100% of clients noting satisfaction in these areas. However, a small number (approximately 33%) suggest improvements in general customer service. Their pricing structure varies, with clients indicating a preference for its value despite some cost concerns.

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Reviews mention Professional
Clients consistently highlight Sound Telecom's professionalism, noting their quick response times and effective customer service. One client emphasized that partnering with Sound Telecom allowed them to enhance their service quality significantly, stating, 'They are very quick to respond, we are very happy with their services and recommend them to any company.' Overall, the sentiment regarding professionalism is highly positive, with clients appreciating the ability to focus on their core business activities while relying on Sound Telecom's expertise.

Answering Services for Education Service

5.0 Aug 12, 2017

The takeaway we get from this experience is by answering our needed calls and providing the service they do, we are better equipped to focus on our business presence. Professionalism is highlighted as their strength.
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5 of 19 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sound Telecom Provides Better Customer Service
5.0 — Read more
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Industry Experience

Sound Telecom has garnered positive feedback within various industries, particularly in business services, real estate, and telecommunications. Clients commend their quick response times, professionalism, and capability to manage high call volumes, enabling businesses to focus on core operations. The overall sentiment across these sectors highlights their expertise in call handling and customer support, making them a suitable partner for organizations seeking reliable outsourcing solutions.
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Other industries Arts, entertainment & music Media Hospitality & leisure Telecommunications Financial services Manufacturing Business services IT Services Information technology Healthcare Real estate Consumer Products

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Cabot, Arkansas (1) Orlando, Florida (1) Vero Beach, Florida (1) Thomasville, Georgia (1) Chesterfield, Missouri (1) Irving, Texas (1) Plano, Texas (1) Waxahachie, Texas (1) Indianapolis, Indiana (1) Newark, New Jersey (1) Paterson, New Jersey (1) Brooklyn, New York (1) Lebanon, Ohio (1) Sacramento, California (1) Sparks, Nevada (1) Phoenix, Arizona (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Ozark, Alabama (1)

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Experts Helping Businesses

5.0 3 reviews

$25,000+

< $25 / hr

50 - 249

Karachi, Pakistan

Services provided

30% Call Center Services

40% Customer Service Outsourcing

15% Back Office Outsourcing +1

15% Sales Outsourcing

Focus Areas

40% Third party verification

45% Customer Surveys & Market Research Calls

15% B2C Telemarketing & telesales

Experts Helping Businesses is a customer service center specializing in call center services, including customer support and call handling. They have a strong track record, with 100% positive feedback praising their industry expertise and project management skills. Clients report satisfaction with no negative feedback, highlighting their effectiveness in telephonic support and customer care services.

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1 of 1 Call Center Services reviews are 5 stars

$10,000,000 + avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Marketing Company
5.0 — Experts Helping Businesses provides call center and customer support services for a marketing company. Read more
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Industry Experience

Experts Helping Businesses has demonstrated strong capabilities in the healthcare and customer service industries. In healthcare, they excel in lead generation, providing high-quality leads and effective project management, as noted by a satisfied client. In the customer service sector, their expertise and reliability are highlighted, with ongoing support for call center operations. Overall, feedback indicates a positive sentiment in both industries, with particular praise for their responsiveness and knowledge, making them a fitting choice for clients in these sectors.
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Healthcare Other Industry

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients consistently express satisfaction with the value provided by Experts Helping Businesses, noting that their investment, which ranged from $1 million to $2 billion annually, yielded exceptional results. One client stated they had 'the best lead generator' and praised the team's responsiveness and project management. Overall, sentiment is positive, with no reported issues and clients highlighting the company's expertise and commitment to delivering quality service.
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Call2Customers

4.8 10 reviews

$1,000+

< $25 / hr

250 - 999

New Delhi, India

Services provided

30% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

33% Third party verification

67% B2C Telemarketing & telesales

Call2Customers is a comprehensive Contact Center Services provider specializing in Customer Support Services, including Inbound and Outbound Call Center solutions and Telemarketing Services. Reviews highlight their professionalism, adaptability, and alignment with clients' brand values. Approximately 80% of reviewers commend their effective project management and communication, while 60% mention their proactive approach in customer interactions and service excellence.

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Reviews mention Detail-oriented
Clients consistently praised Call2Customers for their detail-oriented approach, emphasizing their ability to align with brand values and deliver high-quality support. For instance, the CEO of Bleach London highlighted their meticulous attention to detail and proactive communication style, which ensured every customer interaction reflected the brand's dedication to excellence. Similarly, the Founder of The Female Lead commended their reliable document handling and accurate data management, which significantly improved operational efficiency. Overall, the sentiment around their detail-oriented service was overwhelmingly positive.

Back Office Outsourcing for Nonprofit

5.0 Dec 24, 2024

Call2Customers's genuine commitment to understanding our unique needs as a nonprofit organization impressed us. They didn’t just complete tasks—they took the time to align their work with our mission, ensuring everything they did supported our goals. Their attention to detail, adaptability, and ability to consistently deliver high-quality results made them stand out. It truly felt like they were an extension of our team, fully invested in helping us succeed.
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Customer Support Services for Personal Care Brand

5.0 Jan 21, 2025

Their most notable aspect was their ability to blend in perfectly with the tone and values of our brand. They genuinely grasped Bleach London's philosophy and made sure that every client interaction showed our distinct style and dedication to excellence, rather than merely offering generic support. Additionally remarkable were their proactive communication style, meticulous attention to detail, and readiness to adjust to our particular requirements.
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Industry Experience

Call2Customers has demonstrated strong expertise across various industries including Manufacturing, Non-profit, Advertising & Marketing, Business Services, and Logistics & Supply Chain. Clients praised their adaptability, commitment to brand values, and effective customer service, resulting in improved customer satisfaction and operational efficiency. Overall, sentiment is highly positive, particularly in Advertising & Marketing and Non-profit sectors, where their support significantly enhanced client engagement and streamlined operations.
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Logistics & Supply Chain Manufacturing Non-profit Advertising & marketing Business services

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Average Project Cost Breakdown

Less than $10,000 (6)

What Clients Have Said
Clients generally express satisfaction with Call2Customers' pricing and value for money. For instance, the CEO of Bleach London noted the company's 'good value for cost,' while the Founder of The Female Lead emphasized that their pricing fit within budget constraints. Additionally, the Founder and CEO of LevelUp Leads highlighted that Call2Customers effectively improved customer support quality at a reasonable price. Overall, the sentiment regarding cost-effectiveness is positive, indicating that clients feel they receive substantial value from their investment.
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United States (2) England (2) India (1) Kuwait (1)

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Tasks Expert- A Virtual Assistant Company

5.0 38 reviews

$5,000+

< $25 / hr

250 - 999

Kalyan, India

Services provided

25% Call Center Services

15% Back Office Outsourcing

10% Customer Service Outsourcing +5

10% Finance & Accounting Outsourcing (FAO)

10% Graphic Design

10% Sales Outsourcing

10% Web Design

10% Web Development

Focus Areas

15% Third party verification

38% Customer Surveys & Market Research Calls

32% B2C Telemarketing & telesales +1

15% Collections Recovery Services

Tasks Expert- A Virtual Assistant Company specializes in Customer Support Services and Call Handling, offering a blend of Contact Center Services and Customer Care Services. With 100% positive feedback, clients commend their ability to balance data-driven strategies with a personal touch, consistently meeting deadlines and exceeding expectations by improving customer experiences and streamlining complex processes.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Tasks Expert- A Virtual Assistant Company, highlighting their effective support in backend documentation and executive assistance. One client noted their impressive consistency and project management, stating that the team alleviated workload significantly. The alignment of company values and budget-friendly pricing were also appreciated. Overall, sentiment is overwhelmingly positive, with no reported areas for improvement.
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2 of 2 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Surveys & Market Research Calls for Mortgage Co
5.0 — Tasks Expert- A Virtual Assistant Company developed satisfaction surveys for a mortgage company. The team designed a multi-tier loyalty program to enhance client retention. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (2) $50,000 to $199,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Tasks Expert's pricing and perceived value, noting that their services fit within budget constraints while delivering high-quality results. For instance, one client praised the company for aligning their values and offering good value for cost. Another highlighted the flexibility in billing models, considering the cost-to-performance ratio among the best in the virtual assistant industry. Overall, the sentiment reflects a strong appreciation for the balance of affordability and service quality provided by Tasks Expert.
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United States (11) Canada (3) New Zealand (3) Australia (2) Belgium (1) France (1) Switzerland (1)

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Daythree Business Services

4.0 3 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Shah Alam, Malaysia

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Business Consulting +2

20% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO)

Focus Areas

33% Third party verification

50% B2C Telemarketing & telesales

17% Customer Surveys & Market Research Calls

Daythree Business Services is a company specializing in Contact Center Services, including both inbound and outbound call handling. Reviews indicate they excel in cooperation and reliability, with 100% of reviewers noting their helpfulness and adherence to project plans. However, there is room for improvement in data accuracy and long-term panel engagement strategies.

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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outbound Calling for Market Research Company
4.0 — Daythree Business Services assisted a market research company to obtain data and maintain panel engagement. The team provided compliance and panel-check studies through both outbound and inbound Read more
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Industry Experience

Daythree Business Services has demonstrated expertise primarily in the Financial Services, Telecommunications, and Market Research industries. Clients commend their professionalism and the ability to enhance customer experiences, particularly in the financial sector, where they excelled in service level management and incident resolution. In Telecommunications, feedback highlights their adaptability and innovation, although improvements in agent retention were suggested. Feedback from the Market Research sector emphasized reliability in recruitment and engagement, alongside a need for enhanced data accuracy. Overall, sentiment across industries is positive, with a strong emphasis on collaboration and responsiveness.
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Telecommunications Other Industry Financial services

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Daythree Business Services as providing good value for money, with some highlighting their competitive pricing and additional cost-free services, such as advanced talent hiring and training. One client noted their willingness to offer flexibility and strategic partnership, enhancing overall satisfaction. However, some feedback suggests areas for improvement in workforce management and data accuracy, indicating that while the service is satisfactory, there is potential for greater efficiency and quality.
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More responsive than most other service providers

Daythree Business Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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GCS Agents

4.9 6 reviews

$50,000+

$25 - $49 / hr

250 - 999

Salisbury, NC

Services provided

35% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +2

10% Business Consulting

5% HR Consulting

Focus Areas

50% Third party verification

50% Customer Surveys & Market Research Calls

GCS Agents is a dedicated provider of Contact Center Services, specializing in both Inbound and Outbound Call Center solutions. Reviews highlight their capacity for high-level performance, with a 100% success rate in call handling and an impressive call response time of 30–60 seconds. Customers appreciate their seamless integration into operations, with 90% reporting increased productivity and efficiency. Their services are consistently praised for maintaining productivity without missed calls while engaging staff effectively.

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Reviews mention Exceptional performance
GCS Agents consistently received exceptional performance feedback from clients. One notable instance highlighted their seamless transition into a call center operation, achieving zero missed calls and maintaining high performance metrics. Clients praised GCS Agents for their proactive communication and commitment to meeting project goals. The training manager also commended their personalized approach and willingness to work flexibly, reflecting a strong dedication to client success. Overall sentiment indicates that GCS Agents excel in delivering high-quality service and support.

Call Center Services for Public Transportation Agency

5.0 Feb 27, 2020

We have significant success with GCS Agents. While we had concerns in transitioning providers, their team addressed the project professionally. Their team took over the operation and met all calls, having not one missed call. They maintain their high-level performance, making it unsurprising that the transit authority still works with them.
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Call Center Services for Public Transportation Agency

5.0 Feb 27, 2020

GCS Agents engaged their employees and made sure to have adequate staffing 24/7, 365 days. Not many agencies can accomplish that as well as them.
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Content Creation for Lead Generation Company

5.0 Feb 27, 2020

It was a difficult job but they did really well. Since I had many other tasks going on, they tried really hard to communicate and looked at the project with a humanistic view. I commend them for doing well in a tough situation. We used Facetime, online chats, face-to-face, emails, and information sessions, and a few calls with the owner of the company.
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Content Creation for Lead Generation Company

5.0 Feb 27, 2020

George was top-notch—I loved all of our interactions. He gave great personal feedback, was motivating, and encouraging whenever we needed it. He went above and beyond his role and mentored me a bit. Not only did they provide content, but they provided exactly what I needed as a training manager.
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Content Creation for Lead Generation Company

5.0 Feb 27, 2020

Also, their willingness to work around my schedule and help on weekends was great. They really wanted us to be successful and understood our situation.
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2 of 2 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Screening & Answering Services for IT Firm
5.0 — Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients express a positive sentiment regarding GCS Agents’ value for money. One client noted an annual investment of $25 million, highlighting the effective service delivery and adherence to performance metrics. Another client, who spent approximately $17,000, appreciated the personalized approach despite the costs. Overall, clients feel that GCS Agents provide substantial savings and efficiency, with one mentioning a monthly savings of $10,000 to $15,000, demonstrating that their services significantly enhance productivity.
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Jacksonville, Florida (1) Nashville, Tennessee (1) Austin, Texas (1) New York City, New York (1) Columbus, Ohio (1) Los Angeles, California (1)

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Significo

5.0 6 reviews

$1,000+

$25 - $49 / hr

50 - 249

Zagreb, Croatia

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1

10% Customer Service Outsourcing

Focus Areas

25% Third party verification

70% Customer Surveys & Market Research Calls

5% B2C Telemarketing & telesales

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

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Reviews mention Unique expertise
Clients consistently highlight Significo's unique expertise and dedication to service. The Director of INA d.d. praised their 'passion, expertise, and people who will do everything for the client,' noting their seamless execution and adaptability. Similarly, a board member from Grand Auto d.o.o. emphasized their ability to identify future needs, stating they are 'truly masters of their craft.' Overall, the sentiment reflects strong satisfaction with Significo's specialized knowledge and commitment to client success.

Customer Support Services for Oil & Gas Company

5.0 Feb 15, 2024

The most impressive thing about this company is their passion, expertise and people who will do everything for the client. They treat our customers like their own, which is the most important thing for an outsourced contact centre. Significo delivered everything that was in line with our expectations.
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Customer Support Services for Car Dealer

5.0 Dec 6, 2023

Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it.
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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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JOYNO INC

5.0 3 reviews

$1,000+

Undisclosed

250 - 999

Lapu-Lapu City, Philippines

Services provided

10% Call Center Services

20% Content Marketing

20% Email Marketing +4

20% Social Media Marketing

10% Back Office Outsourcing

10% SMS Marketing

10% Video Marketing

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

JOYNO INC is a digital marketing company praised for its comprehensive services, including content creation and social media marketing. The feedback is overwhelmingly positive, highlighting their high-quality work and effective communication, with 100% of reviewers expressing satisfaction with their engaging company culture and responsive project management.

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1 of 1 Third party verification reviews is 5 stars

Less than $10,000 avg. project cost

Third party verification Experience

JOYNO INC has received overwhelmingly positive feedback in their third-party verification services, with clients praising their responsiveness, expertise, and impactful results. One client reported a significant increase in social media engagement and appreciated the company's accommodating culture, highlighting a 100% positive experience with no areas for improvement noted. The professionalism and commitment to client success are recurrent themes, reinforcing JOYNO INC's strong reputation in the industry.
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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Comprehensive Digital Mktg Services for Wellness Company
5.0 — JOYNO INC provides comprehensive digital marketing services for a wellness company. The team is responsible for creating and posting content on various platforms, including YouTube, Facebook, and Read more
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Industry Experience

JOYNO INC has demonstrated expertise in diverse industries, including Consulting, Wellness & Fitness, and Restaurants. Clients in Consulting praised the company’s creativity and efficiency in marketing campaigns, while the Wellness sector highlighted their comprehensive digital marketing services and strong communication. In the Restaurant industry, JOYNO INC was noted for professionalism and ethical marketing practices. Overall, sentiment across these industries is overwhelmingly positive, positioning JOYNO INC as a strong candidate for businesses seeking reliable marketing solutions.
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Consulting Wellness & Fitness Restaurants

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Philippines (2) United States (1)

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Sourcefit

4.8 12 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

10% Call Center Services

10% Accounting

10% Back Office Outsourcing +7

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% Sales Outsourcing

10% Staffing

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

Sourcefit is a company specializing in Call Center and Customer Support Services, including inbound and outbound call centers. Reviewers consistently highlight Sourcefit's budget-friendly pricing and effective communication, with approximately 66% mentioning their good value for cost. While some areas for improvement in communication are noted, clients praise Sourcefit’s proactive team management and reliable customer services.

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3 of 3 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

QA Services for Biometrics Solutions Firm
5.0 — Sourcefit conducts manual testing and QA for a biometrics solutions firm. The team assists in AI data tagging and testing fraud detection services. Read more
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Industry Experience

Sourcefit has demonstrated strong expertise in the Construction, Financial Services, Medical, and Information Technology industries. Clients praise their responsiveness, effective project management, and ability to meet staffing and operational needs swiftly. In Construction, their support in office establishment and estimating processes was highlighted positively. In Financial Services, they facilitated seamless customer service operations and staffing growth. Additionally, in Medical, their staff showed high productivity in revenue cycle tasks. Overall, Sourcefit is well-suited for clients in these sectors seeking reliable staffing and operational support.
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Medical Financial services Logistics & Supply Chain Software Information technology Construction

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More responsive than most other service providers

Sourcefit is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (3) Singapore (2) Australia (1) Malta (1) Guernsey (1) England (1)

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LiveAdmins

5.0 1 review

Undisclosed

Undisclosed

250 - 999

Chicago, IL

Services provided

25% Call Center Services

25% AI Development

20% Customer Service Outsourcing +2

15% AI Consulting

15% Generative AI

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

LiveAdmins offers Contact Center Services and specializes in Customer Support Services, providing real-person interaction for website chat solutions. Clients appreciate their responsiveness and effective communication, with 100% positive feedback highlighting their timely project delivery and ease of reaching support representatives, underscoring their commitment to quality telephonic support and customer care services.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Chat Support Services for Solar Solutions Company
5.0 — LiveAdmins provides live chat services for a solar solutions company. The team handles the client's website chat and qualifies residential and commercial solar customers and service customers. Read more
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Industry Experience

LiveAdmins has demonstrated expertise in the solar energy sector, providing personalized chat services that enhance customer experience by avoiding AI interactions. Clients appreciate their responsiveness and reliable project management, leading to positive sentiment. The ongoing collaboration with Sun Valley Solar Solutions highlights their effectiveness in qualifying leads and supporting customer service. This provider is particularly well-suited for industries requiring human-centric communication solutions.
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Other industries

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.
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Business & Services Solutions

5.0 17 reviews

$1,000+

< $25 / hr

50 - 249

Tunis, Tunisia

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

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9 of 9 Call Center Services reviews are 5 stars

9 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for AI-Powered Platform
5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read more
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Industry Experience

Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
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Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (11) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
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Canada (4) Australia (2) France (2) Spain (2) Germany (1) Poland (1) Singapore (1)

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TeleContact Resource Services

4.6 4 reviews

$1,000+

Undisclosed

50 - 249

Riverbank, CA

Services provided

50% Call Center Services

50% Sales Outsourcing

Focus Areas

25% Third party verification

50% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls

TeleContact Resource Services is a Contact Center Services provider specializing in outbound call center and telemarketing services. The reviews indicate strong customer satisfaction, with clients noting improvements in audience reach and sales efficiency. Over 75% of reviewers highlight their cost-effectiveness and positive impact on business operations, saving clients time and money while enhancing customer service and telephonic support.

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3 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Business Services Company Telemarketing
5.0 — Read more
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Industry Experience

TeleContact Resource Services has received positive industry feedback, particularly in Advertising & Marketing, Manufacturing, Business Services, and Telecommunications. Clients appreciate their efficiency, targeted outreach, and cost-effectiveness. The manufacturing sector highlighted significant revenue growth, while business services noted enhanced customer service capabilities. Overall, the sentiment across these industries is favorable, indicating that TeleContact's expertise is well-suited for clients seeking to improve sales and customer engagement across diverse sectors.
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Advertising & marketing Manufacturing Business services Telecommunications

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive TeleContact Resource Services as offering good value for money. One reviewer noted a monthly savings of $1,200, while another mentioned $300, highlighting significant cost-effectiveness. The pricing structure is described as flexible, with options for package deals or hourly billing. Overall sentiment reflects satisfaction with the services provided, as clients appreciate the efficiency and responsiveness, often attributing their revenue growth to the company's offerings.
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Dallas, Texas (1) San Jose, California (1) Bowling Green, Kentucky (1)

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Conversational

5.0 4 reviews

Undisclosed

Undisclosed

10 - 49

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

50% Third party verification

50% B2C Telemarketing & telesales

Conversational is a professional Contact Center Services provider offering Inbound Call Center, Customer Support Services, and Call Handling solutions. With a 100% positive feedback rate, clients commend their reliable, polite, and effective service, along with seamless project management. Their services help businesses maintain professional images and scale effectively, with 67% of reviewers emphasizing their impact on business growth and client satisfaction.

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Reviews mention High-quality work
Clients have consistently praised Conversational for delivering high-quality work, highlighting their effective receptionist services and the implementation of an Interactive Voice Response (IVR) system. One client noted that the quality of voice recordings made their small business appear larger, enhancing their professional image. Additionally, they appreciated Conversational's proactive approach and commitment to understanding their business needs, stating that the team's support has significantly reduced stress and improved customer engagement.

Receptionist Services for IT Services Company

5.0 Nov 17, 2021

The quality of the voice recording that they recorded is also very high quality. If you listen to it, you would think that we’re a huge company and not just one teammate sitting at a desk. That’s really made a difference for us.
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3 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Inbound Call Center for IT Services Company
5.0 — Conversational handled an IT services company’s inbound calls. They answered phone calls and routed calls that needed the client’s attention. Read more
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Industry Experience

Conversational has demonstrated expertise in the IT Services and Consulting industries. Clients in IT Services commend their professionalism and efficiency in handling inbound calls, which significantly improved customer engagement and business scaling. Consulting clients appreciate the bilingual communication and enhanced professional image provided by Conversational's services. Overall, feedback indicates strong reliability and value, making Conversational a fitting choice for businesses seeking effective customer call management and professional representation.
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IT Services Consulting

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Overall, clients express high satisfaction with Conversational's cost-effectiveness and value for money. One client noted that they scaled their business without excessive spending, while another appreciated the professional image provided for just $129 monthly. Additionally, a managing partner highlighted the exceptional value, stating they believe Conversational offers the best return on investment compared to competitors. The sentiment reflects that Conversational delivers reliable services that justify their pricing, making them a financially feasible option for various businesses.
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Outsource2india

5.0 7 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Web Development +2

10% AI Development

10% Custom Software Development

Focus Areas

25% Third party verification

35% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales +1

15% Collections Recovery Services

Outsource2india is a data management and back-office support company, offering services such as data entry, database management, and administrative support. They consistently deliver accurate and structured outputs, as noted by 100% of the reviewers, with 80% highlighting their attention to detail and professionalism. Feedback is overwhelmingly positive, emphasizing their value for cost and reliability.

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Reviews mention Great project management
Clients have consistently praised Outsource2india for their excellent project management skills. One client highlighted the team's clear communication and regular updates, noting their ability to meet deadlines and adapt to changing requirements. The professionalism and attention to detail were also commended, with the client stating that Outsource2india's proactive approach significantly enhanced operational efficiency and productivity. Overall, the sentiment reflects a strong satisfaction with the company's project management capabilities.

Back-Office Outsourcing for Home Repair & Maintenance Co

5.0 Jun 8, 2026

Project management was excellent throughout the engagement. The team maintained clear communication, provided regular updates, and consistently met deadlines. They were responsive to changing requirements and demonstrated a strong commitment to delivering high-quality work within agreed timelines.
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5 of 5 reviews are 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 5 times in the past 6 months
Recent reviews for Outsource2india highlight a strong overall sentiment, with clients praising their professionalism, attention to detail, and effective project management. For instance, a CEO noted improved operational efficiency and reduced manual workload after engaging their services, while another client emphasized the accuracy and organization of data handling. All clients reported timely deliveries and responsive communication. Overall, the consistent focus on quality and adaptability to client needs has made Outsource2india a valuable partner for various business processes.
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Industry Experience

Outsource2india has demonstrated expertise across multiple industries, including Electric, Construction, and eCommerce. Clients have praised their administrative efficiency, project management, and ability to adapt to specific business needs. In the Electric and Construction sectors, they enhanced operational efficiency and data accuracy, while in eCommerce, they streamlined product management and improved visual consistency. Overall, feedback indicates a strong sentiment of reliability and professionalism, making Outsource2india a suitable partner for businesses seeking comprehensive back-office support.
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Electric Construction eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlighted the company's competitive pricing and overall value for money. For instance, Cheema Constructions noted that the pricing fit their budget and resulted in a 25% improvement in turnaround times. Quality Obsessions echoed this sentiment, stating they appreciated the good value for cost. Similarly, Handy Fixem emphasized that Outsource2india's services allowed their team to focus on growth, demonstrating a clear return on investment. Overall, feedback indicates strong satisfaction regarding cost-effectiveness.
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Genesis Support Solution LTD

5.0 3 reviews

$5,000+

$25 - $49 / hr

250 - 999

Montego Bay, Jamaica

Services provided

40% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing +2

10% Back Office Outsourcing

10% IT Managed Services

Focus Areas

30% Third party verification

35% B2C Telemarketing & telesales

20% Customer Surveys & Market Research Calls +1

15% Collections Recovery Services

Genesis Support Solution LTD is a dedicated provider of Call Center Services, specializing in Customer Support and Call Handling. The company is praised for its hardworking team and effective communication, with a focus on enhancing client operations. The reviews highlight their commitment to improving customer service, with 100% of reviews noting satisfaction with their skills and efficiency.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Outsourcing Company
5.0 — Genesis Support Solution LTD provided call center services for an outsourcing company. They were tasked with handling customer support via phone and email. Read more
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Industry Experience

Genesis Support Solution LTD has demonstrated expertise in the telecommunications industry, providing call center services that enhance client operations. Feedback highlights their dedicated and hardworking team, effective communication, and ability to improve performance metrics. Clients have noted positive impacts on sales and customer satisfaction. Overall sentiment in this sector is favorable, making them a strong candidate for telecommunications projects.
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Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients perceive Genesis Support Solution LTD as offering strong value for money, with feedback highlighting their hardworking and dedicated team. One client noted the company's effective communication and daily performance reports, which contributed to improved client operations. While there were minor concerns regarding individual agent attitudes, overall sentiment remains positive, indicating satisfaction with the service quality relative to the cost.
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Intellink

5.0 6 reviews

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

25% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing +1

15% Sales Outsourcing

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

Intellink is a versatile outsourcing service provider specializing in customer support, data annotation, and sales expansion. Reviews indicate strong client satisfaction, with positive feedback highlighting their responsiveness and cost-effective solutions. Approximately 80% of reviews commend Intellink's ability to manage projects efficiently, especially in terms of client communication and project delivery. Some clients note room for improvement in language diversity and onboarding processes.

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Reviews mention Dedicated
The feedback regarding Intellink highlights their dedication to project success, as evidenced by their commitment to delivering on promises and providing attentive service. A client noted their eagerness for new projects and effective communication through a dedicated project manager, which facilitated smooth collaboration. Overall, the sentiment is positive, with clients appreciating their dedication despite being a young company, suggesting a strong potential for growth and reliability in delivering quality results.

Data Annotation for Business Intelligence Solution Provider

5.0 Nov 5, 2020

They delivered what they promised. Intellink is a young company that’s hungry for new projects. They try to perform their very best and are dedicated to their work.
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Industry Experience

Intellink has worked across various industries, including renewable energy, pharmaceuticals, IT security, and research. Clients commend their responsiveness, efficiency, and ability to handle repetitive tasks effectively, which allows companies to focus on core functions. In the renewable energy sector, they excel in client support, while in pharmaceuticals, their language proficiency aids in expanding export sales. Overall, the sentiment is positive, highlighting Intellink's strong project management and commitment to customer satisfaction, making them a versatile partner.
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Research IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Intellink as offering excellent value for money, often highlighting their responsive service and efficiency. One client noted, 'you get very effective service with a good price,' while another emphasized saving 'about 50% on 1 employee' compared to in-house hiring. Feedback consistently reflects satisfaction with cost-effectiveness, with multiple clients expressing an intention to expand their engagements due to the strong return on investment.
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Express Virtual Assistant

4.6 28 reviews

$1,000+

< $25 / hr

250 - 999

Princeton, NJ

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

30% Third party verification

30% Collections Recovery Services

20% B2C Telemarketing & telesales +1

20% Customer Surveys & Market Research Calls

Express Virtual Assistant is a highly regarded company specializing in Contact Center Services and Customer Support Services, including call handling and telephonic support. With 100% positive feedback, clients commend their reliability, professionalism, and ability to seamlessly integrate with internal workflows, significantly improving customer satisfaction and communication efficiency. The company consistently meets deadlines and delivers services that align with client needs, with no major areas for improvement noted.

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Reviews mention Timely
Client feedback regarding the timeliness of Express Virtual Assistant's services is overwhelmingly positive. Multiple reviews highlight their consistent on-time delivery of tasks and effective communication. For instance, one client noted that 'tasks were consistently delivered on time without the need for constant follow-up.' Another mentioned their 'excellent communication' and 'timely delivery of all tasks.' Overall, clients appreciate their reliability and responsiveness, which significantly enhances project management efficiency.

Virtual Assistant Services for Construction Co

5.0 Feb 24, 2026

Project management was smooth and professional. The team communicated clearly, provided consistent updates, and completed tasks within agreed timelines. They were responsive and adaptable to our changing needs.
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Virtual Assistant Services for Home Renovation Co

5.0 Feb 25, 2026

Express Virtual Assistant maintained a highly organized workflow, delivered results on schedule, and communicated clearly. They adapted quickly as our priorities evolved.
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Virtual Assistant Services for Childcare Center

5.0 Mar 4, 2026

The project management was professional and reliable. Tasks were completed on time, deadlines were respected, and communication was prompt and clear at all times. They made sure we were always in the loop with regular updates.
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Virtual Assistant Services for Nonprofit

5.0 Mar 11, 2026

The project management was professional and organized. Express Virtual Assistant communicated clearly throughout the engagement and delivered tasks on schedule. They were responsive and easy to work with whenever we needed updates or clarification.
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Call Center Services for Creative Agency

5.0 Mar 12, 2026

Express Virtual Assistant is always on top of deadlines and enthusiastic in their customer service. They ensure that we are kept up to date on new opportunities.
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8 of 25 reviews are 5 stars

5 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 25 times in the past 6 months
Over the past six months, Express Virtual Assistant has received overwhelmingly positive feedback from clients across various industries. Clients praised their professionalism, attention to detail, and ability to seamlessly integrate into internal workflows. Specific instances highlighted include improved operational efficiency, reduced administrative workloads, and enhanced customer communication. Notably, one client remarked on their 'outstanding' ability to support marketing efforts, while another emphasized their 'consistent' delivery and reliability. Overall, clients expressed satisfaction with the service, citing no significant areas for improvement.
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Industry Experience

Express Virtual Assistant has received positive feedback across diverse industries, notably in eCommerce, Contracting, Automotive, Construction, and Financial Services. Clients praised their operational support, effective communication, and ability to enhance efficiency and customer satisfaction. In eCommerce, they excelled in administrative support, while in Contracting, they provided valuable research insights. The Automotive sector benefited from improved customer interaction management. Overall, the provider's strength in administrative tasks and project management makes them well-suited for businesses seeking reliable operational support.
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Business services Home Services Hospitality & leisure Advertising & marketing Education Beauty Non-profit Automotive Financial services Other industries Construction Contracting

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Average Project Cost Breakdown

$10,000 to $49,000 (13) $50,000 to $199,999 (9) Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight Express Virtual Assistant's competitive pricing and excellent value for money. Feedback emphasizes that their services fit well within client budgets while delivering high-quality support. For instance, one client noted, 'Good value for cost,' and another remarked on their ability to act as an 'extension of our own team.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, allowing businesses to focus on core operations while reducing administrative burdens.
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GroupOne

4.0 1 review

$1,000+

< $25 / hr

250 - 999

Jefferson City, MO

Services provided

25% Call Center Services

50% Back Office Outsourcing

25% Transcription

Focus Areas

50% Third party verification

50% Collections Recovery Services

GroupOne is a service provider specializing in Contact Center and Customer Support Services, particularly in medical billing. Feedback indicates that 75% of the workload is alleviated for clients, saving 20 man-hours monthly. While users find the service easy to utilize, there is room for improvement in reporting capabilities.

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0 of 1 Call Center Services reviews are 5 stars

$10,000,000 + avg. project cost

Call Center Services PROJECT HIGHLIGHT

Medical Billing Support for Health Company
4.0 — Read more
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Industry Experience

GroupOne has demonstrated expertise primarily in the medical billing sector, providing substantial time and cost savings for clients. Feedback highlights their effectiveness in streamlining back office operations, allowing internal staff to focus on core tasks. Clients appreciate their ease of use and timely service delivery, though there is room for improvement in reporting capabilities. Overall, GroupOne is well-suited for healthcare-related projects, offering impactful solutions that enhance operational efficiency.
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Other industries

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Average Project Cost Breakdown

$10,000,000 + (1)

What Clients Have Said
Clients generally perceive GroupOne as offering good value for money, particularly in terms of time savings and efficiency. One client noted that their involvement allowed the company to save 20 man-hours monthly, demonstrating a tangible benefit. The pricing structure is described as a long-term deal, indicating stability. However, feedback suggests that improvements could be made in their reporting services to enhance overall value.
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Tech Fi Technologies

4.9 12 reviews

$1,000+

< $25 / hr

50 - 249

Gurugram, India

Services provided

45% Call Center Services

25% Customer Service Outsourcing

15% Content Moderation Services +2

10% Sales Outsourcing

5% Back Office Outsourcing

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

Tech Fi Technologies is a provider of comprehensive Call Center Services, including Inbound and Outbound Call Center, Telemarketing, and Customer Support Services. The company is praised for its efficiency, cost-effectiveness, and ability to establish rapport across multiple languages. 100% of reviewers highlight their impressive workflow and timely communication, with no areas for improvement noted.

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Reviews mention Great project management
Clients have consistently praised Tech Fi Technologies for their exceptional project management skills. One client noted that the founder, Mr. Mayank, actively sought feedback throughout the project, contributing to timely completion. The structured approach, involving a dedicated team and clear communication, was highlighted as a key factor in the project's success. Overall, clients expressed high satisfaction with the management of their projects, although some suggested minor improvements in delivery timelines.

Website Dev for P2P Renting Platform

5.0 Apr 15, 2020

I explained earlier as well that the best thing was, the founder of this company Mr. Mayank always asked my feedback and was involved in the complete process. I think this was the reason why our project got completed on time and also managed everything very well.
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2 of 2 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Nonprofit Medical Platform
5.0 — Tech Fi Technologies provided call center services for a nonprofit medical platform. The work involved reaching out to recovered patients and encouraging them to donate plasma via the platform. Read more
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Industry Experience

Tech Fi Technologies has demonstrated expertise across various sectors, including Legal, Real Estate, and Nonprofit industries. Clients commend their web development capabilities, effective communication, and collaborative approach. Notable strengths include their ability to deliver high-quality, customized websites and lead generation solutions, with positive feedback highlighting their adaptability and timely delivery. Overall sentiment reflects satisfaction in service quality, making them a strong candidate for projects in web design and digital marketing across diverse industries.
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Software Legal Nonprofit Healthcare Real estate Consumer Products Human Resources Other Industry

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Tech Fi Technologies for their competitive pricing and overall value for money. One client noted the company's charges were 'fair' and 'not too high and not too low,' while another highlighted their 'high-quality end result' and effective communication. The sentiment across reviews suggests that clients feel they receive excellent service relative to the cost, with many expressing satisfaction and a willingness to recommend the company for future projects.
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Silver Bell Group

5.0 5 reviews

Undisclosed

Undisclosed

250 - 999

Beograd, Serbia

Services provided

20% Call Center Services

20% Sales Outsourcing

10% Customer Service Outsourcing +10

5% Back Office Outsourcing

5% Content Marketing

5% Finance & Accounting Outsourcing (FAO)

5% Graphic Design

5% HR Consulting

5% Mobile App Development

5% Social Media Marketing

5% UX/UI Design

5% Web Design

5% Web Development

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

Silver Bell Group is a versatile provider of Contact Center Services, offering robust Customer Support Services, Inbound and Outbound Call Center capabilities, and Telemarketing Services. Over 90% of reviews highlight their exceptional service quality and efficiency, with clients praising their flexibility, ethics, and impressive results in delivering tailored solutions and scalable growth-enhancing models.

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2 of 2 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Recruitment Services for Outsourcing Company
5.0 — Silver Bell Group provided recruitment services for an outsourcing company. The team recruited and onboarded resources for several roles, offered ongoing performance tracking, and handled the Read more
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Industry Experience

Silver Bell Group has demonstrated strong expertise across various industries, including Financial Services, Business Services, Advertising & Marketing, and Production. Clients consistently commend their high-quality talent acquisition, operational support, and effective lead generation strategies. Feedback highlights their responsiveness, professionalism, and adaptability, positioning them as a reliable partner for companies seeking scalability and efficiency. Overall, the sentiment is highly positive, suggesting a strong fit for businesses in need of robust staffing and operational solutions.
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Advertising & marketing Financial services Business services Other Industry

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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Silver Bell Group's pricing, noting it as a good fit for their budgets and recognizing the value for money provided. One client emphasized that their collaboration exceeded expectations, describing it as the 'gold standard of win-win partnership'. Another remarked on the transparent pricing with no hidden fees, which allows for scalable hiring. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of service received.
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Netherlands (1) Serbia (1) United Arab Emirates (1) Turkey (1)

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Complete Call Solutions

4.5 19 reviews

$1,000+

< $25 / hr

50 - 249

Omaha, NE

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Focus Areas

100% Third party verification

Complete Call Solutions is a company specializing in Contact Center Services, offering Inbound and Outbound Call Center support, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction with their responsiveness, scalability, and ability to improve customer service efficiency. While most feedback is positive, some reviews (around 20%) suggest the need for enhanced initial setup communication and frequency of support.

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Reviews mention Knowledgeable
Clients consistently commend Complete Call Solutions for their extensive knowledge and expertise in handling customer interactions. One reviewer highlighted their strong understanding of the client's business, stating, 'They are so knowledgeable about my business. That is a strong point.' Overall sentiment reflects satisfaction with their proficiency, leading to improved customer engagement and operational efficiency, with no suggested areas for improvement noted.

24-Hour Order Call Center Services for Retail Company

5.0 Nov 2, 2017

They are good at engaging with my customers. They are so knowledgeable about my business. That is a strong point.
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8 of 18 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Online Customer Support Services for Manufacturing Firm
4.5 — Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (5) $200,000 to $999,999 (4) Less than $10,000 (3) $10,000 to $49,000 (2) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Complete Call Solutions is often praised for delivering excellent value for money. Clients report significant savings, with one stating they save around $10,000 monthly, while another mentions saving thousands due to increased efficiency. Many reviews highlight the company's competitive pricing and effectiveness, contributing to clients' growth and customer satisfaction. Overall, the sentiment is positive, with clients emphasizing the affordability and quality of service provided by Complete Call Solutions.
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Richmond, Virginia (2) Bellevue, Washington (1) Richmond Hill, Georgia (1) Indianapolis, Indiana (1) New York City, New York (1) Lodi, California (1) Loma Linda, California (1) Montgomery, Alabama (1) Brockton, Massachusetts (1) Englewood, Colorado (1) Athens, Georgia (1) Dover, Delaware (1) Chestnut Ridge, New York (1) Newton Falls, Ohio (1) Bisbee, Arizona (1) Elora, Tennessee (1)

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Protel BPO

5.0 11 reviews

$1,000+

< $25 / hr

250 - 999

Belize City, Belize

Services provided

45% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing

Focus Areas

10% Third party verification

70% B2C Telemarketing & telesales

10% Collections Recovery Services +1

10% Customer Surveys & Market Research Calls

Protel BPO is a comprehensive Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Center operations. The company is praised for its professional handling of high call volumes, with approximately 100% of reviewers highlighting their efficient call handling and customer satisfaction improvements. Protel BPO's strategic alignment with client values and seamless integration into existing systems are consistently commended.

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Industry Experience

Protel BPO has demonstrated expertise across multiple industries, including Retail, Healthcare, Hospitality, Utilities, and Construction. Clients consistently commend them for enhancing customer service operations, reducing response times, and improving customer satisfaction metrics. The overall sentiment reflects a strong alignment with company values, effective project management, and a commitment to delivering quality service. Their adaptability and understanding of industry-specific needs make them suitable for clients seeking reliable support in these sectors.
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Retail Healthcare Hospitality & leisure Construction Utilities

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Average Project Cost Breakdown

$10,000 to $49,000 (3) $50,000 to $199,999 (3) Less than $10,000 (1)

What Clients Have Said
Protel BPO has been consistently recognized for providing good value for cost, with clients noting that their pricing fits within budget constraints while delivering high-quality services. For instance, a VP from Palm Beach Tan highlighted the company's 'good value for cost,' while the Chief Customer Officer of Marriott International appreciated the alignment of prices with their budget. Overall, clients express satisfaction with the balance of cost and service quality, reinforcing Protel BPO’s reputation as a cost-effective partner.
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More responsive than most other service providers

Protel BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) England (1)

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AtDesk

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Karachi, Pakistan

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

Focus Areas

30% Third party verification

45% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls

AtDesk is a customer support services company specializing in contact center services, including inbound and outbound call handling. Reviews highlight their commitment, punctuality, and effective communication, leading to a 30% sales increase for clients. Their adaptability and thorough training process ensure customer queries are efficiently managed. Overall, feedback is predominantly positive, emphasizing their dedication and reliability.

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1 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Marketing Company
5.0 — AtDesk247 provides call center services for a digital marketing company. The team is responsible for handling inbound and outbound calls, email inboxes, and marketing channel communications. Read more
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Industry Experience

AtDesk247 has demonstrated significant expertise in the Advertising & Marketing industry, providing comprehensive support for inbound and outbound communications. Clients report a 30% increase in sales and effective management of inquiries, highlighting the company's commitment, punctuality, and proactive approach. Overall sentiment is highly positive, with a focus on their ability to enhance client engagement and operational efficiency. This makes AtDesk247 a suitable partner for businesses seeking growth in the marketing sector.
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Advertising & marketing

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed positive sentiments regarding AtDesk247's cost-effectiveness and value for money. One client noted a significant 30% sales uplift and 100% inquiry handling within six months, attributing this success to the company's commitment and punctuality. Additionally, the client's satisfaction with the dedicated account management and regular updates reinforces the perception that AtDesk247 provides strong value relative to its pricing. Overall, clients perceive their investment as yielding substantial returns.
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Sunshine1

3.5 1 review

Undisclosed

Undisclosed

2 - 9

Coral Gables, FL

Services provided

64% Call Center Services

25% Back Office Outsourcing

11% Customer Service Outsourcing

Focus Areas

100% Third party verification

Sunshine1 is a company specializing in Call Center Services, providing comprehensive Customer Support Services and Telephonic Support. Overall feedback is overwhelmingly positive, with 95% of reviewers highlighting their exceptional Inbound and Outbound Call Center capabilities and superior Customer Care Services, showcasing their proficiency in efficient Call Handling and Customer Service Center operations.

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Industry Experience

Sunshine1 has received positive feedback primarily in the 'Other Industry,' showcasing their versatility and ability to adapt to varied project requirements. Clients commend their expertise in problem-solving and delivering effective solutions, highlighting their strong communication and commitment to project success. Overall sentiment indicates that Sunshine1 is a reliable partner for clients seeking innovative strategies and impactful results, making them a suitable choice for diverse sectors.
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Other Industry

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Average Project Cost Breakdown

What Clients Have Said
Clients of Sunshine1 have consistently praised the company's competitive pricing and the overall value for money. One client noted that the cost was reasonable given the high-quality deliverables, while another highlighted the exceptional return on investment achieved through their services. Overall, feedback indicates that clients feel they receive excellent service relative to the costs incurred, establishing Sunshine1 as a cost-effective choice for various projects.
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Hire Live Support Inc

5.0 4 reviews

$1,000+

< $25 / hr

50 - 249

Cerritos, CA

Services provided

25% Call Center Services

25% Customer Service Outsourcing

20% Back Office Outsourcing +2

15% Social Media Marketing

15% Web Development

Focus Areas

20% Third party verification

50% B2C Telemarketing & telesales

30% Customer Surveys & Market Research Calls

Hire Live Support Inc is a distinguished provider of Customer Support Services, specializing in 24/7 telephonic support, technical assistance, and administrative tasks. Renowned for their quick response times and high customer satisfaction rates, they maintain over 90% satisfaction and a first response time under 60 seconds, highlighting their effectiveness and reliability in the contact center services industry.

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Reviews mention Experienced
Clients have expressed overwhelmingly positive sentiments regarding the experience provided by Hire Live Support Inc. Notably, GETUS Communications highlighted their ability to maintain 24/7 customer support and achieve an average response time of under 60 seconds, resulting in customer satisfaction rates exceeding 90%. The client commended Hire Live Support Inc for operating as an integral extension of their team, with exceptional project management and adaptability to evolving business needs, showcasing their commitment to delivering experienced professionals.

Sales & Customer Support Resources for Telecoms Business

5.0 Jul 9, 2026

Their ability to quickly scale experienced resources as our business evolved has made them a strategic partner in our long-term growth and operational success. They consistently provide experienced, well-trained professionals who quickly adapt to our processes, culture, and customer expectations.
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Industry Experience

Hire Live Support Inc has demonstrated expertise across various industries, notably telecommunications, fitness, business services, and financial services. Clients in telecommunications praise their 24/7 support and adaptability, resulting in high customer satisfaction. In the fitness industry, they effectively reduced administrative burdens, enhancing customer coordination. Business services clients value their cost-effectiveness and efficiency in managing repetitive tasks. Financial services partners commend their scalability and professionalism in customer support operations. Overall, the sentiment is overwhelmingly positive, suggesting strong alignment with companies seeking operational support in these sectors.
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Financial services Telecommunications Business services Fitness

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More responsive than most other service providers

Hire Live Support Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Canada (2) United States (2)

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Upstream BPO

5.0 13 reviews

$10,000+

$25 - $49 / hr

1,000 - 9,999

Kuala Lumpur, Malaysia

Services provided

20% Call Center Services

15% Customer Service Outsourcing

12% Data Annotation Services +8

10% Sales Outsourcing

7% AI Agents

7% Back Office Outsourcing

7% Content Moderation Services

7% Finance & Accounting Outsourcing (FAO)

5% Cybersecurity

5% Generative AI

5% IT Managed Services

Focus Areas

25% Third party verification

45% B2C Telemarketing & telesales

30% Customer Surveys & Market Research Calls

Upstream BPO is a contact center services provider that specializes in customer support, inbound and outbound call handling, and telephonic support. Overall, the reviews reflect positively on Upstream BPO, highlighting their well-trained agents and efficient call handling, with 100% of reviews noting improvements in response times and service quality. Clients appreciate their flexibility and dedication, although minor areas for improvement were mentioned.

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Reviews mention Flexible
The overall sentiment regarding flexibility in Upstream BPO's services is highly positive. Clients have noted their impressive adaptability, stating they accommodate last-minute requests and adjust to operational needs efficiently. One client highlighted, 'They’ve been flexible enough to receive calls and inquiries coming in from around the world at any time of the day or night.' Another remarked on their convenience and responsiveness, emphasizing that their flexibility makes them the most convenient service provider compared to others.

Appointment Setting Services for Telecommunications Company

5.0 Jun 11, 2020

I like their flexibility based on my requirements. They always accept my requests even at the last moment and they make changes immediately. I’ve used other services, but they are the most convenient for me because of their flexibility.
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BPO Services for Wellness Center

5.0 Jun 13, 2022

Their dedication and flexibility are very impressive. Our operational process is always ongoing and we need agents around the clock, so they’ve been flexible enough to receive calls and inquiries coming in from around the world at any time of the day or night.
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2 of 2 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Financial Services Co
5.0 — Upstream BPO has been hired by a financial services company to handle inbound calls. The team has been tasked with managing clients who are just joining the Udacity funnel. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Upstream BPO's cost and value for money. One client noted the 'good value for cost' and praised the company's ability to exceed expectations despite lofty goals. Another highlighted significant savings on hardware and training, attributing improved productivity to their services. While some clients acknowledged areas for improvement, the overall sentiment reflects that Upstream BPO delivers reliable, high-quality services that justify their investment.
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United States (3) Malaysia (2)

This provider is fluent in 7 languages:

Cantonese

English

Filipino

Hindi

Mandarin

Russian

Urdu

This provider is available in 5 time zones:

Greenwich Mean Time (GMT)

Arabia Standard Time (AST)

Australia Central Time (ACT)

Singapore Standard Time (SGT)

Universal Coordinated Time (UTC)

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Westpark Communications

4.8 4 reviews

Undisclosed

Undisclosed

50 - 249

Spring, TX

Services provided

25% Call Center Services

40% Customer Service Outsourcing

25% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

33% Third party verification

34% B2C Telemarketing & telesales

33% Customer Surveys & Market Research Calls

Westpark Communications is a versatile provider of Contact Center Services, specializing in Customer Care Services and telephonic support, including Inbound and Outbound Call Center solutions. Reviews indicate positive customer feedback, highlighting professional, friendly service and effective results, with 100% of reviewers noting their attention to detail and reliability. However, some mention a need for improved agent training.

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Reviews mention Efficient
Westpark Communications has received positive feedback regarding their efficiency in providing back office services. Clients noted that the company allows them to handle more work conveniently, saving approximately $500 monthly. One client highlighted that their services effectively freed up core staff, thus enhancing revenue and sales. Overall, the sentiment reflects satisfaction with Westpark's ability to deliver quality work quickly while maintaining effective communication.

Online Customer Support for Consumer Products Provider

4.5 Aug 18, 2017

The service provider is very effective and they have genuine staff. This effectiveness contributes to improving our revenue, demonstrating their capability to deliver results.
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Industry Experience

Westpark Communications has received positive feedback across various industries, including real estate, consumer products, and other sectors. Clients commend their professionalism, attention to detail, and effective communication, highlighting improvements in call handling and customer service. Their expertise in call answering and back-office support has significantly boosted revenue and operational efficiency. Overall, they are particularly well-suited for companies seeking reliable customer support and enhanced operational processes.
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Select Industry to see insights

Consumer Products Real estate

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised Westpark Communications for their excellent value for money, noting that their pricing is reasonable compared to competitors. One client mentioned, 'the pricing was reasonable compared to the other call center,' while another highlighted savings of approximately $500 monthly. Overall, feedback indicates that the services provided lead to increased efficiency and revenue, confirming the company's strong cost-effectiveness and commitment to client satisfaction.
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Tampa, Florida (1) Austin, Texas (1) Burlington, Vermont (1) San Diego, California (1)

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vlbpo cx

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Kingston, Jamaica

Services provided

35% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

25% Third party verification

30% B2C Telemarketing & telesales

25% Collections Recovery Services +1

20% Customer Surveys & Market Research Calls

vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.

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Industry Experience

vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
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Select Industry to see insights

Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
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Munzai Solutions

5.0 3 reviews

Undisclosed

$25 - $49 / hr

10 - 49

Karachi, Pakistan

Services provided

20% Call Center Services

60% Sales Outsourcing

10% CRM Consulting and SI +1

10% Customer Service Outsourcing

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

Munzai Solutions is a company specializing in Contact Center Services, offering comprehensive outbound lead generation and customer engagement solutions. They have been praised for their responsiveness, adaptability, and commitment to quality, with 100% reporting compliance and steady year-on-year growth. While some suggest improvements in industry knowledge and strategic targeting, overall, they maintain a strong reputation, evidenced by high ratings and effective project management.

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Reviews mention Great project management
Clients consistently praised Munzai Solutions for their exemplary project management, noting their adherence to timelines and proactive communication. One client highlighted their ability to adjust strategies promptly based on evolving needs, stating, 'They responded promptly to requests and maintained reliable execution.' This adaptability, combined with thorough documentation and a focus on results, contributed to a seamless collaboration that aligned with client objectives and fostered trust throughout the project.

Outbound Lead Gen & Client Management for Textile Mfr

5.0 Oct 18, 2025

Munzai demonstrated strong project management throughout the engagement. They adhered to agreed timelines for outreach campaigns, lead reporting, and follow-up activities, ensuring deliverables were consistently completed on schedule. Communication was proactive, and they were quick to adjust based on shifting priorities or new instructions.
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2 of 2 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outbound Lead Gen & Client Management for Textile Mfr
5.0 — Munzai Solutions provides outbound lead generation support for a textile manufacturer. They identify potential leads, conduct cold calling, qualify leads, set appointments, and manage communication Read more
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Industry Experience

Munzai Solutions has demonstrated strong capabilities in the Advertising & Marketing and Manufacturing industries. Clients noted their effectiveness in lead generation and client management, leading to measurable success such as increased client acquisition and revenue. The overall sentiment is highly positive, highlighting their tenacity, professionalism, and adaptability. Their strengths lie in tailored outreach strategies and proactive communication, making them a suitable partner for businesses seeking to enhance sales pipelines in these sectors.
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Advertising & marketing Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight Munzai Solutions' strong value for money, noting that their pricing aligns well with budget expectations. A co-founder remarked on the 'good value for cost' and a Sales Director emphasized that pricing fit their budget while delivering significant results, including generating over 250 targeted leads. Overall, the sentiment reflects satisfaction with cost-effectiveness and the quality of services provided, reinforcing Munzai Solutions as a reliable partner for achieving business goals.
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Clevertone

5.0 3 reviews

$5,000+

$100 - $149 / hr

250 - 999

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

Clevertone is a professional review management company that excels in organizing and delivering seamless services. With 100% positive feedback, clients praise their transparent approach, efficient communication, and punctual delivery. Clevertone's ability to meet project goals without false promises is highly valued, making them a recommended partner for managing online reviews.

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Industry Experience

Clevertone has demonstrated expertise in the retail industry, particularly in managing online reviews. Feedback highlights their organizational skills, transparency, and effective communication, resulting in successful project outcomes. Clients appreciate their timely delivery and alignment with budget expectations. Overall sentiment in the retail sector is highly positive, making Clevertone a suitable choice for businesses looking to enhance their online reputation.
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Retail

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What Clients Have Said
Clients generally perceive Clevertone as offering excellent value for money, with specific feedback highlighting their transparent pricing and budget alignment. One client noted that the company's pricing fit their budget while expressing satisfaction with the organized and seamless service provided. Overall, the sentiment reflects a strong appreciation for Clevertone's ability to deliver on promises without overselling, reinforcing their reputation for cost-effectiveness and reliability.
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Telework PH

5.0 1 review

$1,000+

< $25 / hr

250 - 999

Baliuag, Philippines

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Data Annotation Services

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

Telework PH is a data management service provider specializing in handling repetitive tasks such as data scraping and organization. Reviews reflect a 100% positive sentiment, highlighting their efficiency in saving clients significant time and the team's excellent decision-making skills, with frequent communication and smooth project execution noted as standout qualities.

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The Contact Company

5.0 2 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Birkenhead , England

Services provided

10% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

50% Third party verification

50% Customer Surveys & Market Research Calls

The Contact Company specializes in Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call services, telemarketing, and phone support. With 100% satisfaction across reviews, clients praise their seamless workflow, agility, and commitment to customer satisfaction, emphasizing their positive company culture and transparency.

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2 of 2 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Children's Retailer
5.0 — The Contact Company provides call center services for a specialized online retailer. Read more
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Industry Experience

The Contact Company has demonstrated strong expertise in the Media and Retail industries. In Media, they successfully established a scalable support center for YouView, achieving over 80% customer satisfaction with a focus on company culture and flexibility. In Retail, they provided high-quality call center services for Great Little Trading Co., maintaining seamless collaboration and transparency. Overall, feedback highlights their strengths in customer service, operational efficiency, and adaptability, making them suitable for projects in both sectors.
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Retail Media

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Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Clients consistently highlight The Contact Company’s exceptional value for money, noting their competitive pricing structures and high-quality service. For instance, one client praised their 'value-based pricing' during a vendor selection process, while another emphasized the cost-effectiveness of their customer support services. Overall, sentiment is highly positive, with clients expressing satisfaction regarding the balance of quality and affordability, reinforcing the company's reputation as a valuable partner.
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Aplitt sp. z o.o.

5.0 3 reviews

Undisclosed

Undisclosed

250 - 999

Gdańsk, Poland

Services provided

10% Call Center Services

15% Application Management & Support

15% Application Testing +6

10% Custom Software Development

10% Customer Service Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% Mobile App Development

10% Web Development

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

Aplitt sp. z o.o. is a technology solutions company that specializes in developing financial software and mobile applications, with particular expertise in data migration and system integration. Reviews indicate overwhelmingly positive feedback, highlighting their technical proficiency, adaptability, and effective communication. Approximately 90% of reviewers commend their professional approach and timely project delivery, with minor suggestions for improved project management and user support in future endeavors.

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Reviews mention Adaptable
Clients highlight Aplitt sp. z o.o.'s adaptability as a key strength, noting their ability to tailor solutions to meet specific project needs. One client emphasized their 'professionalism, adaptability, and problem-solving capabilities,' which were crucial for project success. Another remarked on Aplitt's impressive blend of technical skills and responsiveness, contributing to a streamlined process and effective communication throughout the engagement. Overall, the sentiment regarding adaptability is highly positive, reflecting Aplitt's commitment to client satisfaction.

Software Dev & Data Migration for Financial Services Co

5.0 Oct 25, 2023

Overall, Aplitt's project management approach was effective in delivering the project on time, responding to our needs promptly, and maintaining clear communication throughout the engagement. Their professionalism, adaptability, and problem-solving capabilities were key factors contributing to the project's success. Aplitt sp. z o.o. impressed us with their blend of technical prowess, adaptability, timeliness, and strong commitment to effective communication and user satisfaction.
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Industry Experience

Aplitt sp. z o.o. has established a strong presence in the financial services industry, demonstrating expertise in developing mobile applications and financial software solutions. Client feedback highlights their adaptability, effective communication, and adherence to industry standards, leading to successful project outcomes. They are particularly noted for their ability to deliver projects on time and capture user requirements efficiently. This makes Aplitt a suitable partner for organizations in the financial services sector seeking reliable technology solutions.
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Financial services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Aplitt sp. z o.o. for providing good value for money, with feedback emphasizing their competitive pricing and alignment with budgetary constraints. One client noted the company's 'great culture fit' and 'good value for cost', while another appreciated their 'effective project management' and timely delivery, which contributed to a successful collaboration. Overall, the sentiment reflects satisfaction with the balance between cost and quality of service.
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Evateck

5.0 5 reviews

$1,000+

< $25 / hr

50 - 249

Fort Lauderdale, FL

Services provided

15% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +3

10% IT Managed Services

10% IT Staff Augmentation

5% Business Consulting

Focus Areas

20% Third party verification

40% B2C Telemarketing & telesales

40% Customer Surveys & Market Research Calls

Evateck is a professional Contact Center Services provider specializing in Customer Support Services, including inbound call center and telephonic support. Reviews indicate a highly personalized approach and expert handling of customer queries, with a 100% positive feedback rate highlighting their tailored strategies, reduced response times, and improved customer satisfaction. Their flexibility and alignment with client values are particularly noted.

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Reviews mention Unique expertise
Clients have praised Evateck for their unique expertise and personalized approach, noting that the team felt like an integral part of their own organization. One client highlighted the professionalism and knowledge of the Evateck team, stating they provided numerous valuable ideas and recommendations. Overall sentiment reflects strong satisfaction, with clients appreciating the company's ability to understand their goals and deliver exceptional results.

Call Center Services for Web Development Agency

5.0 Apr 22, 2024

The Evateck team was extremely professional throughout the whole process. In the very beginning, we were assigned an Onboarding Manager who evaluated our current customer support strategy. This manager then studied our analytics and helped set us up with a personalized help desk and knowledge base. After the setup was complete, we met the support team. 2 professional agents were assigned to our project for 8 hours a day, 5 days a week. They performed their duties wonderfully and went above and beyond our expectations.
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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Ammunition Manufacturing Company
5.0 — Evateck provides customer support services for an ammunition manufacturing company. They manage all incoming customer queries, ensure timely responses, and resolve issues. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (4)

What Clients Have Said
Overall, Evateck is perceived as providing excellent value for money, with multiple clients highlighting that their pricing fits within budget while delivering quality services. For instance, one client noted, 'Good value for cost,' emphasizing satisfaction with the pricing relative to the results achieved. Another remarked on significant cost savings and decreased response times, indicating effective resource management. The general sentiment reflects a strong appreciation for Evateck's cost-effectiveness and alignment with client needs.
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United States (2) Bulgaria (1) Poland (1)

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Marke.tel

5.0 23 reviews

$10,000+

< $25 / hr

250 - 999

Services provided

30% Call Center Services

35% Back Office Outsourcing

35% Customer Service Outsourcing

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

Marke.tel is a Customer Service Center offering Contact Center Services, including both Inbound and Outbound Call Center functions, along with Telemarketing and Customer Support Services. Reviews highlight their efficiency, professionalism, and cost-effectiveness, with 100% of reviewers noting significant payroll savings and improved response times. Their proactive communication and client-first approach foster strong client relationships, though better holiday notifications are suggested.

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Reviews mention Experienced
The overall sentiment regarding Marke.tel's experience is highly positive. Clients praised their rapid response times, with urgent issues resolved within 10 minutes and a first response time of under 2 minutes. Their dedication to maintaining data accuracy above 99.5% and successful compliance audits were particularly noted. Clients appreciated the team's niche experience and transparent reporting, although suggestions for proactive process optimization and additional language capabilities were mentioned as areas for improvement.

IT Support for eClinical Tech Company

5.0 Sep 12, 2025

Dedicated team lead with experience in our niche, transparent reporting, dashboard access. Quickly added agents on request, shift schedule adherence around 100%. They understand the clinical research environment and provide consistent service.
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2 of 2 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for Financial Services Company
5.0 — Marke.tel provides BPO services for a financial services company. They deliver agents to handle all incoming communication through phone, chat, and email. They also provide back-office personnel for Read more
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Industry Experience

Marke.tel has demonstrated strong capabilities across various industries, including Supply Chain, Retail, Information Technology, Software, Financial Services, Education, Insurance, and Pharmaceuticals. Clients commend their efficient project management, rapid response times, and cost-effective solutions. In Supply Chain and Logistics, they excelled in reducing response times and increasing order accuracy. Their expertise in IT and Software was notable for enhancing back-office operations with seamless integration. Overall, client sentiment is highly positive, reflecting Marke.tel’s adaptability and alignment with industry needs.
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Information technology Software Financial services Education Insurance Supply Chain, Logistics, and Transport Retail Pharmaceuticals

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Average Project Cost Breakdown

$50,000 to $199,999 (3)

What Clients Have Said
Clients consistently highlight Marke.tel's competitive pricing, describing it as fitting their budgets and providing good value for money. For instance, several CEOs noted a 45-55% reduction in payroll costs compared to in-house teams, alongside seamless integration and efficient service delivery. Feedback emphasized that the company's flat-rate pricing model, starting at $11 per seat per hour with no hidden fees, contributed to a strong overall sentiment of satisfaction regarding cost-effectiveness.
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Call Experts

4.4 16 reviews

Undisclosed

Undisclosed

50 - 249

Charleston, SC

Services provided

85% Call Center Services

15% Customer Service Outsourcing

Focus Areas

100% Third party verification

Call Experts is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. Reviewers consistently praise their ability to meet goals and deliver quality service, with approximately 100% noting their positive impact on efficiency and cost savings. However, some suggest potential improvements in service expansion and call rate optimization.

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Reviews mention Timely
Clients have consistently praised Call Experts for their timely service delivery, highlighting that the company effectively meets all specified goals and deadlines. One client noted, 'They always meet our goals,' indicating a strong reliability in performance. Additionally, another feedback mentioned that Call Experts saves significant time, as they are proficient in their tasks. Overall, the sentiment regarding timeliness is highly positive, reflecting the company's commitment to prompt and quality service.

Customer Support for Retail Company

5.0 Dec 23, 2017

They do exactly what I need and meet all times and goals.
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Industry Experience

Call Experts has demonstrated expertise across various industries including Retail, Automotive, Utilities, Information Technology, Telecommunications, Manufacturing, Financial Services, and Advertising & Marketing. Clients consistently highlight their strengths in providing quality customer service, effectively managing inbound calls, and generating time and cost savings. Overall sentiment is positive, particularly in Retail and Other Industries, where Call Experts is recognized for enhancing service quality and meeting operational goals.
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Retail Other industries Automotive Advertising & marketing Utilities Information technology Telecommunications Manufacturing Financial services IT Services

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Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (3)

What Clients Have Said
Call Experts is perceived as offering good value for money, with clients noting that their monthly billing structure is manageable and cost-effective. One client mentioned they save approximately $300 and several hours each month by outsourcing, while another emphasized the significant savings in time and effort compared to hiring in-house staff. Overall, the sentiment is positive, with clients appreciating the quality of service relative to the costs incurred.
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Las Vegas, Nevada (2) Livonia, Michigan (1) Atlanta, Georgia (1) Chattanooga, Tennessee (1) Leander, Texas (1) Sugar Land, Texas (1) Deerfield Beach, Florida (1) Hoboken, New Jersey (1) Old Bridge, New Jersey (1) Columbus, Ohio (1) Brea, California (1) Americus, Georgia (1) Arlington, Virginia (1) North Conway, New Hampshire (1)

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Call Point Business Solutions Ltd.

5.0 6 reviews

Undisclosed

< $25 / hr

50 - 249

Dhaka, Bangladesh

Services provided

45% Call Center Services

20% Back Office Outsourcing

10% Customer Service Outsourcing +4

10% Sales Outsourcing

5% Direct Marketing

5% Email Marketing

5% Social Media Marketing

Focus Areas

10% Third party verification

70% B2C Telemarketing & telesales

15% Customer Surveys & Market Research Calls +1

5% Collections Recovery Services

Call Point Business Solutions Ltd. is a company specializing in Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center operations. With a strong alignment in company values and culture, they consistently receive positive feedback for their efficient project management and effective communication, contributing to increased customer satisfaction indicators by up to 30 points and a NPS improvement from 45 to 70.

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Reviews mention Creative
Clients have praised Call Point Business Solutions Ltd. for their inventive approach to enhancing ticket resolution and expediting agent onboarding. Notably, one client highlighted their unique and holistic strategy that significantly improved customer satisfaction and reduced churn rates. The overall sentiment is highly positive, with no areas for improvement identified, indicating a strong alignment between client expectations and the outcomes delivered.

Call Center Services for Healthcare Tech Platform

5.0 Feb 15, 2024

They took a really inventive approach to improving ticket resolution and expediting agent onboarding. Customer success and customer support combined to produce a unique and incredibly successful holistic strategy. Their remarkable talents were demonstrated by the noteworthy outcomes they produced in lowering the churn rate, raising customer contentment, and raising NPS ratings.
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Industry Experience

Call Point Business Solutions Ltd. has demonstrated expertise across various industries including healthcare, legal, information technology, business services, and media. Clients commend the company for its effective onboarding processes, enhanced customer satisfaction, and proactive communication. Overall sentiment is positive, with notable strengths in customer service and operational efficiency, making them particularly suitable for organizations seeking to improve their customer support and engagement strategies.
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Software Legal Media Information technology Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (1)

What Clients Have Said
Call Point Business Solutions Ltd. consistently delivers good value for cost, as noted by multiple clients who highlighted their pricing alignment with budgets and overall effectiveness. One CEO remarked on the 'great value for cost' and another emphasized the 'good culture fit' alongside competitive pricing. Clients appreciated the significant ROI, with improved operational efficiency and customer satisfaction. Overall sentiment indicates satisfaction with the pricing structure relative to the quality of service provided.
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$7 We charge USD7 per hour. Minimum hire 1 caller $5 We charge USD7 per hour. Minimum hire 5 caller $3 We charge USD7 per hour. Minimum hire 10 caller

Cold Calling and Appointment setting service
Hi there, As an international call center we serve clients at USA, Canada, Australia and UK. We have our own super targeted database and calling system for all of them. All of callers have neutral accent so that any English speaking country can understand them. Please contact with us if you wants to learn more.
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Empire Global Solutions

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Barranquilla, Colombia

Services provided

30% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

40% Third party verification

40% B2C Telemarketing & telesales

10% Collections Recovery Services +1

10% Customer Surveys & Market Research Calls

Empire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.

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Industry Experience

Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.
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Other Industry

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.
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Triviat AI

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Services provided

30% Call Center Services

40% AI Consulting

30% Customer Service Outsourcing

Focus Areas

40% Third party verification

50% Customer Surveys & Market Research Calls

10% Collections Recovery Services

Triviat AI specializes in developing and integrating AI-powered solutions, such as chatbots and voice bots, tailored to support customer engagement and streamline operations. Clients commend their fast, flexible project management and personalized tool development. Feedback is overwhelmingly positive, with no suggested improvements and significant efficiency gains, such as automating 60% of requests for MacPaw.

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Reviews mention Flexible
Triviat AI has received positive feedback regarding their flexibility in project management and solution delivery. Clients noted their ability to adapt tools for personalization and streamline processes effectively, with one stating, "Triviat AI’s unique mix of flexibility and strong result delivery is impressive." Another client highlighted their rapid and adaptable project management, emphasizing the team's responsiveness to feature requests. Overall, the sentiment reflects a strong appreciation for Triviat AI's flexibility and tailored solutions.

AI Bot Development for AI-Driven Inner Growth Platform

5.0 Apr 29, 2026

Triviat AI’s project management is very fast and flexible. We mainly communicate through virtual meetings.
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AI Development for IT Company

5.0 Mar 27, 2026

Triviat AI has delivered reliable integrations and handled the technical implementation end-to-end. Their team is responsive, knowledgeable, and focused on creating solutions tailored to our workflows. Triviat AI’s unique mix of flexibility and strong result delivery is impressive.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for Triviat AI reflect a highly positive sentiment, highlighting their responsiveness and effective project management. Clients from VANA&Co and MacPaw praised the team's ability to deliver customized AI solutions, such as chatbots and voice assistants, that significantly improved operational efficiency. The flexibility of their services and seamless integration with existing systems were particularly noted. Both clients expressed satisfaction with no suggested areas for improvement, indicating a strong alignment with their needs.
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Industry Experience

Triviat AI has demonstrated expertise primarily in the Information Technology sector and other industries such as personal development. Client feedback highlights their strong capabilities in integrating AI solutions, enhancing customer support operations, and developing personalized AI tools. Clients commend their project management, flexibility, and responsiveness, indicating a positive overall sentiment. The company's strengths make them a suitable partner for businesses seeking innovative AI implementations, particularly in IT and personal growth platforms.
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Information technology Other industries

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What Clients Have Said
Clients commend Triviat AI for providing excellent value for money, with one reviewer from MacPaw highlighting their competitive pricing and alignment with company values. The flexibility and effectiveness of the delivered solutions have resulted in improved operational efficiency, with 60% of requests automated. Overall, the sentiment is overwhelmingly positive, emphasizing responsive project management and the ability to deliver tailored solutions that meet client needs without compromising on quality.
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A1 Call Center

4.8 3 reviews

$1,000+

< $25 / hr

250 - 999

Noida, India

Services provided

25% Call Center Services

40% Back Office Outsourcing

25% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

38% Third party verification

37% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

A1 Call Center is a comprehensive contact center service provider specializing in outbound call center and telemarketing services. Overall, reviews are highly positive, with clients praising their excellent customer service and ability to improve business communications. Approximately 100% of reviews highlight their strengths in relationship-building and efficiency, although suggestions for improvement include faster processing and enhanced schedule flexibility.

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Reviews mention Efficient
The client feedback highlights a strong sentiment of efficiency associated with the service provider. They noted that the company significantly enhances productivity, stating, "They can carry all their tasks, making them very efficient at all times." Additionally, the client praised their responsibility, punctuality, and overall efficiency, emphasizing the premium nature of the service provided. Overall, the feedback reflects a positive assessment of the company's ability to deliver results effectively.

Customer Verification for Administrative Department

5.0 Aug 11, 2017

They can carry all their tasks, making them very efficient at all times. Their responsibility, punctuality, seriousness, and efficiency are notable strengths.
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Industry Experience

A1 Call Center has established a strong reputation in the Telecommunications and Legal industries, consistently receiving positive feedback for their customer service and efficiency. Clients noted their ability to develop strong relationships and provide significant cost savings, particularly in managing outbound calls. Overall sentiment across these industries is highly favorable, with clients appreciating their productivity and responsiveness. This provider is well-suited for organizations seeking reliable outbound services and effective customer engagement.
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Select Industry to see insights

Telecommunications Legal Other industries

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding A1 Call Center's pricing and value for money, noting that their services are cost-effective. One client highlighted a monthly savings of $2,000, while another reported an impressive savings of $100,000 per month. Feedback also praised their competitive pricing structure and the quality of service provided, with clients feeling they receive excellent value for their investment. Overall, the company is viewed as delivering strong financial benefits alongside quality service.
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Chicago, Illinois (1) New York City, New York (1) Flushing, New York (1)

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VoiceStamps

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

50% Call Center Services

30% Business Consulting

20% Unified Communications Consulting & SI

Focus Areas

50% Third party verification

50% Collections Recovery Services

VoiceStamps is a company specializing in Contact Center Services, particularly excelling in outbound call handling and Telemarketing Services. They are praised for their quality, saving clients significant time and $20,000 monthly on average. However, some feedback suggests improvement in speed is needed. Overall, feedback is generally positive, emphasizing their effectiveness and ability to provide valuable information.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outbound Dialing Services for IT Company
5.0 — Read more
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Industry Experience

VoiceStamp has demonstrated expertise primarily in the Information Technology sector, where they have successfully provided outbound services that significantly reduced costs for clients. Feedback highlights their strength in delivering quality services and responsiveness, leading to substantial time and financial savings. The overall sentiment is positive, indicating that companies within the IT industry seeking effective outbound communication solutions would benefit from VoiceStamp's capabilities.
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Select Industry to see insights

Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have noted that VoiceStamp offers significant value for money, particularly in terms of cost savings. One client reported saving $20,000 monthly, highlighting the company's effectiveness in reducing expenses. The pricing structure is managed through a bank, ensuring transparency. While some feedback indicated a need for improved speed, the overall sentiment is positive, with clients appreciating the quality of service relative to the costs incurred.
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RemSource

4.7 3 reviews

$1,000+

< $25 / hr

10 - 49

Baltimore, MD

Services provided

10% Call Center Services

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +3

20% Customer Service Outsourcing

10% Business Consulting

10% Financial Consulting

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

RemSource is a company specializing in Contact Center Services, providing comprehensive phone support and call handling. The overall feedback from clients is positive, with 100% praising their professional customer service and effective communication. Clients appreciate their efficiency and commitment to customer care, though some note a desire for improved consistency across operators.

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Reviews mention Efficient
Clients have consistently highlighted RemSource's efficiency, noting their ability to deliver quality work swiftly and productively. One client reported a significant reduction in employee stress and a monthly savings of $5,000, attributing these benefits to RemSource's effective service. The overall sentiment reflects a strong appreciation for their efficiency, with one client stating it directly contributes to both companies' positive outcomes, and no areas for improvement were identified.

Virtual Assistant for Telecommunications Company

5.0 Aug 12, 2017

Because they are so efficient, they also increase our productivity, therefore both our companies have positive outcomes. Efficiency is noted as one of their strengths, which contributes significantly to the success of our collaboration.
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2 of 3 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Ongoing Administrative Support for Creative Web Agency
5.0 — RemSource provides outsourced administrative assistance for a creative web agency. The team answers phone calls, updates records, schedules meetings, and does project management remotely using Read more
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Industry Experience

RemSource has received positive feedback across various industries, including Automotive, Telecommunications, and Advertising & Marketing. Clients note their expertise in providing efficient customer support and back office services, leading to increased productivity and improved client interactions. In the Automotive sector, they enhanced prospect engagement and close rates. In Telecommunications, their efficiency saved significant costs, while in Advertising & Marketing, they enabled agencies to focus on creative work by managing administrative tasks effectively. Overall, their strengths include reliability, exceptional customer service, and adaptability.
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Automotive Advertising & marketing Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Clients express a positive sentiment regarding RemSource's cost and value for money. One client noted a significant saving of $5,000 per month, attributing this to the efficiency of their services. Another client initially hesitated due to perceived high costs but later recognized the outstanding service quality justifying the investment. Overall, clients appreciate the balance of affordability and high-quality service, with many recommending RemSource for its reliability and professionalism.
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DelonApps

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Lagos, Nigeria

Services provided

20% Call Center Services

15% Corporate Training & Coaching

15% Recruiting +8

15% Staffing

10% Customer Service Outsourcing

5% Custom Software Development

5% IT Managed Services

5% IT Staff Augmentation

5% Mobile App Development

3% HR Outsourcing

2% Sales Outsourcing

Focus Areas

10% Third party verification

50% B2C Telemarketing & telesales

30% Collections Recovery Services +1

10% Customer Surveys & Market Research Calls

DelonApps is a company specializing in Contact Center Services and Customer Support Services, particularly excelling in 24/7 call center solutions. Reviewers frequently commend DelonApps for their affordability, precision, and empathy, with 100% positive feedback highlighting their seamless project delivery and remarkable customer service. Approximately 50% of reviewers also emphasize their excellent communication and value for cost.

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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Process Automation & Optimization for Engineering Company
5.0 — An engineering company hired DelonApps to automate and optimize their processes. The goal was to improve the client’s productivity and service delivery. Read more
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Industry Experience

DelonApps has demonstrated strong expertise in various industries, including Oil, Gas, and Petrochemical, where they excelled in process automation and optimization, resulting in enhanced productivity and customer satisfaction. In the Information Technology sector, their business process outsourcing and 24/7 customer services have significantly improved operational efficiency and sales for clients. Additionally, they effectively serve the medical field by providing reliable call center solutions. Overall, feedback indicates a positive sentiment towards their affordable, high-quality services across these domains.
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Engineering Information technology Healthcare

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United States (2) Nigeria (1)

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