Name: Infosearch BPO Services Pvt. Ltd.
Address: 237 Peter's Road, Chennai, India, 600086, IN
Telephone: +914442925000
Price range: < $25
Rating: 5.0

This profile is unclaimed.

Annotation, BPO, Data & Call Centre, Back office

Infosearch BPO is a Global Business Outsourcing Company that specializes in various Annotation, Data Management, BPO & Call Centre Services. We are a 17+ years old company with huge experience in variety of projects. This ISO Certified Company handles all projects with trained in-house employees for 24x7 supported by World Class Infrastructure.

Min project size
$1,000+
Hourly rate
< $25 / hr
Employees
250 - 999
Locations
Chennai, India
Year founded
Founded 2005

Service Lines

Data Annotation Services: 50%
Back Office Outsourcing: 30%
Call Center Services: 20%

Select Focus Area

Back Office Outsourcing

Payment Processing: 55%
Claims Processing: 30%
Data Entry & Processing: 15%

Inbound Services

Answering services: 45%
Inbound appointment scheduling: 40%
Virtual receptionist: 15%

Data Annotation Media

Audio Annotation: 25%
Image Annotation: 25%
Text Annotation: 25%
Video Annotation: 25%

Outbound Services

Customer Surveys & Market Research Calls: 50%
Third party verification: 45%
Collections Recovery Services: 5%

Industries

Retail: 20%
Information technology: 15%
Automotive: 10%
Business services: 10%
Financial services: 10%
eCommerce: 10%
Consumer products & services: 5%
Education: 5%
Hospitality & leisure: 5%
Manufacturing: 5%
Medical: 5%

Clients

Enterprise (>$1B): 50%
Midmarket ($10M - $1B): 45%
Small Business (<$10M): 5%

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate < $25 /hr

Rating for cost 5 /5

What Clients Have Said

Infosearch BPO Services Pvt. Ltd. offers good value for cost, as noted by multiple clients. They are flexible, responsive, and consistently deliver on time. Specific project costs weren't disclosed, but their pricing fits various budgets, supporting different project sizes.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 3 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

Learn more about SEO pricing

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Infosearch BPO Services Pvt. Ltd. Review Insights

Overall Review Rating

5.0

Quality 5.0
Schedule 5.0
Cost 5.0
Willing to Refer 5.0

Top Mentions

Review Highlights

Good Value for Cost

Infosearch BPO Services Pvt. Ltd. is frequently chosen for its cost-effective services, providing good value that aligns with clients’ budgets and expectations.
Strong Client Satisfaction

Clients report high satisfaction with Infosearch BPO Services Pvt. Ltd.'s services, citing successful project outcomes and a strong partnership ethos as key reasons for their contentment.
Efficient Call Center Services

Handling 60,000 data verification and augmentation calls monthly, Infosearch BPO Services Pvt. Ltd. demonstrates efficiency and reliability in delivering extensive call center services.
No Significant Areas for Improvement

Clients generally do not report significant areas for improvement, indicating a high level of satisfaction with the services provided by Infosearch BPO Services Pvt. Ltd.
Flexible and Accommodating

Infosearch BPO Services Pvt. Ltd. is noted for its flexibility in accommodating client requests, even beyond the initial scope, enhancing client satisfaction and fostering positive relationships.

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Infosearch BPO Services Pvt. Ltd. Reviews

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Back Office Outsourcing
Data Entry & Processing
Confidential
Nov. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They report issues or problems before processing the data, which has impressed us."

Mar 31, 2025

CFO, Women's Clothing Retailer

Anonymous

Retail
United Kingdom
51-200 Employees
Online Review
Verified

Infosearch BPO Services Pvt. Ltd. provides ongoing back-office support services for a women's clothing retailer. The team is responsible for processing weekly sales reports and stock counts.

Infosearch BPO Services Pvt. Ltd. has accurately processed all reports. The team immediately addresses queries and communicates primarily through emails and messaging apps. Their proactiveness in reporting problems has impressed the client, resulting in a positive engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CFO of a women's clothing retailer

Describe what your company does in a single sentence.

Women clothing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Infosearch BPO Services Pvt. Ltd. to accomplish?

Support services

SOLUTION

How did you find Infosearch BPO Services Pvt. Ltd.?

Other

Why did you select Infosearch BPO Services Pvt. Ltd. over others?

Good value for cost

How many teammates from Infosearch BPO Services Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Process weekly sales report & stockcount

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Need to process all reports within a week & exactly match the sales report

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All reports were processed. Infosearch reported our query immediately.

What was your primary form of communication with Infosearch BPO Services Pvt. Ltd.?

Email or Messaging App

What did you find most impressive or unique about this company?

They report issues or problems before processing the data, which has impressed us.

Are there any areas for improvement or something Infosearch BPO Services Pvt. Ltd. could have done differently?

N.A.

RATINGS

5.0

Web Design Web Development
Less than $10,000
Jan. - Feb. 2020

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their quick response and quality of work impressed us."

Mar 13, 2025

Partner, J3

Jose Joseph

Financial services
Chennai, India
1-10 Employees
Online Review
Verified

Infosearch BPO Services Pvt. Ltd. developed a website for a training and consulting company. The team designed and built the client's site from scratch, offering multiple design options and suggestions.

Infosearch BPO Services Pvt. Ltd.'s work helped the client gain leads from potential banks and customers. Moreover, the team delivered items on time and was flexible, accommodating, and responsive to the client's needs. Overall, the team's quick response time and quality work impressed the client.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Partner of J3

Describe what your company does in a single sentence.

Provide training and consulting services for Banks worldwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Infosearch BPO Services Pvt. Ltd. to accomplish?

To build a website that clearly conveys our branding

SOLUTION

How did you find Infosearch BPO Services Pvt. Ltd.?

Referral

Why did you select Infosearch BPO Services Pvt. Ltd. over others?

Close to my geographic location
Pricing fit our budget
Referred to me

How many teammates from Infosearch BPO Services Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website development. Design and development of a website from scratch that included multiple design options and innovative suggestions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Leads from potential banks and customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very flexible and delivers by the deadline committed. They also helped us with some tweaks that were not part of the initial scope. Overall a very responsive organization

What was your primary form of communication with Infosearch BPO Services Pvt. Ltd.?

Virtual Meeting

What did you find most impressive or unique about this company?

Their quick response and quality of work impressed us.

Are there any areas for improvement or something Infosearch BPO Services Pvt. Ltd. could have done differently?

Nothing that I can think of

RATINGS

5.0

Call Center Services Web Design Web Development
$200,000 to $999,999
Jan. 2015 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They’re good business partners."

Mar 7, 2025

CEO, Data Management Company

Jack Todes

Business services
Media, Pennsylvania
51-200 Employees
Online Review
Verified

Infosearch BPO Services Pvt. Ltd. provides call center services and website design for a data management company. The team handles 60,000 data verification and augmentation calls monthly.

Infosearch BPO Services Pvt. Ltd. has completed the tasks to the client's satisfaction. The team is always on time, within budget, and very responsive. They communicate via email and messaging apps. The client is impressed with their partnership.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of a data management company.

Describe what your company does in a single sentence.

DATA MANAGEMENT

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Infosearch BPO Services Pvt. Ltd. to accomplish?

CALL CENTER SERVICES
WEBSITE DESIGN

SOLUTION

How did you find Infosearch BPO Services Pvt. Ltd.?

Online Search

Why did you select Infosearch BPO Services Pvt. Ltd. over others?

Close to my geographic location
Pricing fit our budget
Good value for cost
Company values aligned

How many teammates from Infosearch BPO Services Pvt. Ltd. were assigned to this project?

Describe the scope of work in detail. Please include a summary of key deliverables.

60,000 DATA VERIFICATION & AUGMENTATION CALLS MONTHLY

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

CLIENT SATISFACTION

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ALWAYS ON TIME, WITHIN BUDGET & VERY RESPONSIVE

What was your primary form of communication with Infosearch BPO Services Pvt. Ltd.?

Email or Messaging App

What did you find most impressive or unique about this company?

They're good business partners.

Are there any areas for improvement or something Infosearch BPO Services Pvt. Ltd. could have done differently?

RATINGS

5.0

Data Annotation Services
Image Annotation
$50,000 to $199,999
June - Aug. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their team is easily approachable and friendly."

Sep 11, 2023

Manager, Sales Lead Force

Vinod Ramalingam

Business services
Chennai, India
1-10 Employees
Online Review

A sales lead generation company hired Infosearch BPO Services Pvt. Ltd. for their aerial data and image annotation services.

Infosearch BPO Services Pvt. Ltd. successfully delivered annotated aerial images from various locations, much to the client's delight. The team strictly adhered to timelines, and internal stakeholders were impressed with the service provider's team dynamic and work culture.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Manager - Services of Sales Leads Force

Describe what your company does in a single sentence.

We are sales leads generation company, generate targeted leads to our customers through digital marketing and call Center services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Infosearch BPO Services Pvt. Ltd. to accomplish?

Annotation Services

SOLUTION

How did you find Infosearch BPO Services Pvt. Ltd.?

Referral

Why did you select Infosearch BPO Services Pvt. Ltd. over others?

Referred to me

How many teammates from Infosearch BPO Services Pvt. Ltd. were assigned to this project?

Describe the scope of work in detail. Please include a summary of key deliverables.

One of our customer is a Solar PV provider in Australia. We generate sales leads for them as part of our business deliverables. The customer had a request for Aerial image annotation. Since we didn't have the expertise, we approached Infosearch, our group company.

Infosearch has a big team and experience in annotation work. We used services of Infosearch for annotation. Our customer had a huge dataset and a shorter timeline to finish the project. Infosearch deployed a big team and completed the task within the time line. Our customer is pretty happy with quality and timely completion of the project.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The requirement was to annotate aerial images of roof tops of household and commercial buildings. Infosearch had to classify roofs, segments, gutters, domer etc. The requirement was for polygon and polyline annotations. The requested output format was XML.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they delivered on time.

What was your primary form of communication with Infosearch BPO Services Pvt. Ltd.?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their team is easily approachable and friendly.

Are there any areas for improvement or something Infosearch BPO Services Pvt. Ltd. could have done differently?

Nothing specific.

RATINGS

5.0

Back Office Outsourcing
Chat Support Services
+7
Confidential
May 2016 - Mar. 2020

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We were impressed with their flexibility, quality, and timely delivery."

Jul 4, 2023

Executive, Business Money Saver

Anonymous

Other industries
India
51-200 Employees
Online Review

Infosearch BPO Services Pvt. Ltd. provided back office support for a financial consultancy. The team was responsible for customer interaction, accounts, and annotation support.

Thanks to Infosearch BPO Services Pvt. Ltd., the client improved their customer service. They also achieved measurable outcomes in terms of inbound lead generation, bookkeeping, and payable management. The service provider's timeliness, quality, communication, and flexibility were commendable.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am an executive at Business Money Saver

Describe what your company does in a single sentence.

We help businesses in the UK to save money on their energy bills.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Infosearch BPO Services Pvt. Ltd. to accomplish?

Back Office Support

SOLUTION

How did you find Infosearch BPO Services Pvt. Ltd.?

Online Search

Why did you select Infosearch BPO Services Pvt. Ltd. over others?

High ratings
Close to my geographic location
Pricing fits our budget
Company values aligned

How many teammates from Infosearch BPO Services Pvt. Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Infosearch provided back office support which includes customer interaction support, Accounts, Annotation support etc.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Inbound lead conversion, effective book keeping and payable management, improved customer service.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, always on time and communication was never a problem.

What was your primary form of communication with Infosearch BPO Services Pvt. Ltd.?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their flexibility, quality, and timely delivery.

Are there any areas for improvement or something Infosearch BPO Services Pvt. Ltd. could have done differently?

RATINGS

5.0

Showing 1-5 of 5 Reviews

Locations (1)

237 Peter's Road Chennai, India 600086

401 - 500

Contact Infosearch BPO Services Pvt. Ltd.

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Infosearch BPO Services Pvt. Ltd.

Annotation, BPO, Data & Call Centre, Back office

1 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Highly Rated Similar Providers

Reviews

Infosearch BPO Services Pvt. Ltd. Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Good Value for Cost

Strong Client Satisfaction

Efficient Call Center Services

No Significant Areas for Improvement

Flexible and Accommodating

Reviews mentioning:

Infosearch BPO Services Pvt. Ltd. Reviews

Back Office Outsourcing for Women's Clothing Retailer

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Development & Design for Training & Consulting Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Call Center & Web Design Services for Data Mgmt Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Annotation Services for Sales Lead Generation Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Back Office Support for Financial Consultancy

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Location

Locations (1)

Contact

Connections

TNP Global Services Pvt Ltd

Additional Connections