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Top Third Party Verification Companies

Ratings Updated: October 27, 2026

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Call Masters BPO

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

Focus Areas

25% Third party verification

55% B2C Telemarketing & telesales

20% Customer Surveys & Market Research Calls

Call Masters BPO is a company specializing in Contact Center Services, offering comprehensive Customer Support Services, including Inbound and Outbound Call Center operations. Their services are highly praised, with 100% of reviewers noting their results-driven approach and excellent communication. Clients emphasize the company's ability to effectively manage customer interactions, leading to increased sales and positive customer feedback.

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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office & Customer Services for Online Retail Company
5.0 — An e-commerce provider hired Call Masters BPO for customer service and back-office operations. Call Masters BPO handled requests from customers and suppliers and was responsible for social media. Read more
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Industry Experience

Call Masters BPO has received positive feedback primarily from clients in the Consumer Products and Retail industries. Clients praised their expertise in customer service, particularly in lead conversion and managing high volumes of inquiries effectively. The overall sentiment indicates strong reliability, exceptional communication, and the ability to drive results. Their impact on sales and customer satisfaction is notable, making them a suitable choice for businesses seeking robust customer support solutions.
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Consumer Products Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding Call Masters BPO's cost and value for money. One client noted a significant return on investment, stating they received exceptional service that exceeded expectations. Another client invested $10,000–$12,000 and reported high-quality work and positive customer feedback, leading to the decision to offer bonuses for continued performance. Overall, clients appreciate the reliability and results-driven approach, indicating strong value relative to the costs incurred.
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$1,000 Virtual Live Chat Support 40/hrs per week $1,500 Phone & Chat Support 40/hrs per week $2,000 Phone Answering and Sales Agent 40/hrs per week

Virtual Receptionist and Answering Services
Ensure your business never misses a call with our Virtual Receptionist and Answering Services. Professional, reliable, and personalized to meet your needs. Let us handle your calls so you can focus on what matters most
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Kantipur Management Private Limited

5.0 1 review

$1,000+

< $25 / hr

1,000 - 9,999

Services provided

15% Call Center Services

29% Back Office Outsourcing

17% Customer Service Outsourcing +7

13% Staffing

7% HR Consulting

5% Recruiting

4% Accounting

4% Social Media Marketing

3% IT Managed Services

3% Insurance Services & Brokers

Focus Areas

20% Third party verification

45% B2C Telemarketing & telesales

20% Collections Recovery Services +1

15% Customer Surveys & Market Research Calls

Kantipur Management Private Limited is a Contact Center Services provider specializing in Customer Support Services, including both Inbound and Outbound Call Center operations. Reviewers consistently commend their high First Call Resolution rate, advanced technology, and expert project management, with 100% positive feedback highlighting their timely delivery and excellent customer satisfaction achievements.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Motorcycle Distributing Company
5.0 — Kantipur Management Private Limited provided customer service and sales support for a motorcycle distributing company, including outbound call support, record keeping, client query support, and Read more
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Industry Experience

Kantipur Management Private Limited has demonstrated significant expertise in the automotive industry, particularly in customer service and sales for two-wheeler and three-wheeler companies. Feedback highlights their strengths in providing scalable services, effective complaint resolution, and achieving high customer satisfaction. Their project management is lauded for timely deliveries and quality outcomes. Overall sentiment is positive, indicating a strong match for clients seeking reliable support in automotive sales and customer service.
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Automotive

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Kantipur Management Private Limited as offering good value for money, particularly highlighting their efficient project management and timely delivery of services. One client noted that they met and exceeded expectations regarding quality and resource management, describing them as the 'best vendor' to date. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, aligning with client needs and scalability requirements.
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Call2Customers

4.8 10 reviews

$1,000+

< $25 / hr

250 - 999

New Delhi, India

Services provided

30% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

33% Third party verification

67% B2C Telemarketing & telesales

Call2Customers is a comprehensive Contact Center Services provider specializing in Customer Support Services, including Inbound and Outbound Call Center solutions and Telemarketing Services. Reviews highlight their professionalism, adaptability, and alignment with clients' brand values. Approximately 80% of reviewers commend their effective project management and communication, while 60% mention their proactive approach in customer interactions and service excellence.

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Reviews mention Timely
The overall sentiment regarding Call2Customers' timeliness is overwhelmingly positive across all reviews. Clients consistently noted their exceptional project management and ability to meet deadlines without delays. For instance, one client highlighted that Call2Customers regularly delivered tasks on time and even ahead of schedule, while another mentioned that they met all predetermined milestones efficiently. Their proactive communication and adaptability to client needs further enhanced their reputation for timely service, contributing to improved customer satisfaction and operational efficiency.

Telemarketing Services for Marketing Company

5.0 Mar 19, 2021

Call2Customers provides good service, and they hit their KPIs and timelines. They accommodate our reporting requirements as well. We don’t encounter communication issues since they’re always available.
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Back Office Outsourcing for Nonprofit

5.0 Dec 24, 2024

Call2Customers demonstrated excellent project management throughout our collaboration. They consistently delivered tasks on time, often ahead of schedule, which made a big difference in keeping our operations running smoothly. Their team was highly responsive to our needs, quickly adapting to any changes or additional requests.
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Customer Support Services for Personal Care Brand

5.0 Jan 21, 2025

Throughout our collaboration, Call2Customers showed outstanding project management skills. They regularly met all predetermined milestones and service levels without any delays, and they delivered on schedule. Their well-organized staff made sure that all project components, including reporting, call handling, and training, were completed on time. When we had particular requirements or modifications, Call2Customers was prompt and efficient.
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4 of 5 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Revenue Enhancement Solutions Co
5.0 — Call2Customers provided call center services to a revenue enhancement solutions company. They provided a five-person team of agents, who were tasked with making 300–400 customer care calls per Read more
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Industry Experience

Call2Customers has demonstrated strong expertise across various industries including Manufacturing, Non-profit, Advertising & Marketing, Business Services, and Logistics & Supply Chain. Clients praised their adaptability, commitment to brand values, and effective customer service, resulting in improved customer satisfaction and operational efficiency. Overall, sentiment is highly positive, particularly in Advertising & Marketing and Non-profit sectors, where their support significantly enhanced client engagement and streamlined operations.
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Logistics & Supply Chain Manufacturing Non-profit Advertising & marketing Business services

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Average Project Cost Breakdown

Less than $10,000 (6)

What Clients Have Said
Clients generally express satisfaction with Call2Customers' pricing and value for money. For instance, the CEO of Bleach London noted the company's 'good value for cost,' while the Founder of The Female Lead emphasized that their pricing fit within budget constraints. Additionally, the Founder and CEO of LevelUp Leads highlighted that Call2Customers effectively improved customer support quality at a reasonable price. Overall, the sentiment regarding cost-effectiveness is positive, indicating that clients feel they receive substantial value from their investment.
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Sound Telecom

4.2 19 reviews

Undisclosed

Undisclosed

10 - 49

Spokane, WA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

100% Third party verification

Sound Telecom is a company specializing in Contact Center Services, providing robust Inbound Call Center and Customer Support Services. Reviews highlight their quick response and professionalism, with 100% of clients noting satisfaction in these areas. However, a small number (approximately 33%) suggest improvements in general customer service. Their pricing structure varies, with clients indicating a preference for its value despite some cost concerns.

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5 of 19 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sound Telecom Provides Better Customer Service
5.0 — Read more
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Industry Experience

Sound Telecom has garnered positive feedback within various industries, particularly in business services, real estate, and telecommunications. Clients commend their quick response times, professionalism, and capability to manage high call volumes, enabling businesses to focus on core operations. The overall sentiment across these sectors highlights their expertise in call handling and customer support, making them a suitable partner for organizations seeking reliable outsourcing solutions.
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Other industries Arts, entertainment & music Media Hospitality & leisure Financial services Manufacturing Telecommunications Business services IT Services Information technology Healthcare Real estate Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (12) $10,000 to $49,000 (6)

What Clients Have Said
Clients generally perceive Sound Telecom as providing good value for money, with feedback highlighting their effective service delivery. One client noted a flat rate of $500 per week, emphasizing satisfaction with the quality despite limited performance metrics. Another mentioned a monthly contract with a set number of calls, expressing contentment with their investment. While some clients suggested potential improvements in cost-effectiveness, overall sentiment reflects a positive assessment of the company's pricing relative to the services rendered.
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Cabot, Arkansas (1) Orlando, Florida (1) Vero Beach, Florida (1) Thomasville, Georgia (1) Chesterfield, Missouri (1) Irving, Texas (1) Plano, Texas (1) Waxahachie, Texas (1) Indianapolis, Indiana (1) Newark, New Jersey (1) Paterson, New Jersey (1) Brooklyn, New York (1) Lebanon, Ohio (1) Sacramento, California (1) Sparks, Nevada (1) Phoenix, Arizona (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Ozark, Alabama (1)

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Tasks Expert- A Virtual Assistant Company

5.0 38 reviews

$5,000+

< $25 / hr

250 - 999

Kalyan, India

Services provided

25% Call Center Services

15% Back Office Outsourcing

10% Customer Service Outsourcing +5

10% Finance & Accounting Outsourcing (FAO)

10% Graphic Design

10% Sales Outsourcing

10% Web Design

10% Web Development

Focus Areas

15% Third party verification

38% Customer Surveys & Market Research Calls

32% B2C Telemarketing & telesales +1

15% Collections Recovery Services

Tasks Expert- A Virtual Assistant Company specializes in Contact Center Services, providing expert guidance in customer support and compliance. Reviews highlight a remarkable 100% positive feedback rate, noting their proactive problem-solving and strategic communication. Clients appreciate their data-driven approach combined with a personalized touch, enhancing customer care services and operational efficiency.

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Reviews mention Accessible
Clients have praised Tasks Expert for their exceptional accessibility, noting their promptness in addressing inquiries and making necessary modifications. One client highlighted that the team was 'readily accessible at all times' and commended their timely responses and updates throughout the project. The overall sentiment reflects a strong appreciation for the company's commitment to effective communication and responsiveness, contributing significantly to client satisfaction.

Web Dev & Design for Real Estate Co

5.0 Oct 1, 2024

Their promptness in addressing our questions and solving problem that arise was commendable, making them readily accessible at all times. When we required alterations, such as revising the listing arrangement, and the virtual tour interface, they promptly carried out these modifications.
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2 of 2 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Surveys & Market Research Calls for Mortgage Co
5.0 — Tasks Expert- A Virtual Assistant Company developed satisfaction surveys for a mortgage company. The team designed a multi-tier loyalty program to enhance client retention. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (2) $50,000 to $199,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Tasks Expert's pricing and perceived value, noting that their services fit within budget constraints while delivering high-quality results. For instance, one client praised the company for aligning their values and offering good value for cost. Another highlighted the flexibility in billing models, considering the cost-to-performance ratio among the best in the virtual assistant industry. Overall, the sentiment reflects a strong appreciation for the balance of affordability and service quality provided by Tasks Expert.
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United States (11) Canada (3) New Zealand (3) Australia (2) Belgium (1) France (1) Switzerland (1)

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GCS Agents

4.9 6 reviews

$50,000+

$25 - $49 / hr

250 - 999

Salisbury, NC

Services provided

35% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +2

10% Business Consulting

5% HR Consulting

Focus Areas

50% Third party verification

50% Customer Surveys & Market Research Calls

GCS Agents is a dedicated provider of Contact Center Services, specializing in both Inbound and Outbound Call Center solutions. Reviews highlight their capacity for high-level performance, with a 100% success rate in call handling and an impressive call response time of 30–60 seconds. Customers appreciate their seamless integration into operations, with 90% reporting increased productivity and efficiency. Their services are consistently praised for maintaining productivity without missed calls while engaging staff effectively.

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Industry Experience

GCS Agents has demonstrated expertise across various industries, including Utilities, Advertising & Marketing, IT Services, and Energy & Natural Resources. Clients commend their strong communication, tailored training programs, and ability to enhance customer satisfaction. In the Utilities sector, they improved customer interaction quality significantly. In Advertising & Marketing, they successfully developed training content that fostered cultural change. Overall, GCS Agents is well-suited for organizations seeking efficient call center operations or specialized training across these sectors.
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Utilities Advertising & marketing IT Services Information technology Energy & natural resources Transportation

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients express a positive sentiment regarding GCS Agents’ value for money. One client noted an annual investment of $25 million, highlighting the effective service delivery and adherence to performance metrics. Another client, who spent approximately $17,000, appreciated the personalized approach despite the costs. Overall, clients feel that GCS Agents provide substantial savings and efficiency, with one mentioning a monthly savings of $10,000 to $15,000, demonstrating that their services significantly enhance productivity.
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Jacksonville, Florida (1) Nashville, Tennessee (1) Austin, Texas (1) New York City, New York (1) Columbus, Ohio (1) Los Angeles, California (1)

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Blue Valley Marketing

4.9 16 reviews

$5,000+

$25 - $49 / hr

250 - 999

Home, KS

Services provided

35% Call Center Services

40% Customer Service Outsourcing

25% Sales Outsourcing

Focus Areas

10% Third party verification

65% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls

Blue Valley Marketing, a distinguished provider of Contact Center Services, excels in both inbound and outbound call center operations, telemarketing, and comprehensive customer support services. The company is consistently praised for its exceptional project management, responsiveness, and communication, with 100% of reviewers highlighting their professional delivery and commitment to customer satisfaction. Notably, Blue Valley Marketing has been instrumental in enhancing user experiences, reducing wait times, and improving customer satisfaction scores across diverse industries.

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Reviews mention Passionate about their work
Clients have praised Blue Valley Marketing for their passionate approach to work, particularly noting Ronen's dedication in addressing business challenges. One client highlighted his proactive communication and commitment to providing solutions, demonstrating a strong alignment with their project goals. Overall, the sentiment reflects a high level of appreciation for the team's enthusiasm and responsiveness, reinforcing their suitability for similar projects.

Call Center Services for Nonprofit

5.0 Apr 3, 2023

Ronen at BVTM is passionate about his work and reaches out to offer solutions to our business challenges.
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Industry Experience

Blue Valley Marketing has demonstrated expertise across various industries, including Media, IT, Hospitality, and Wellness & Fitness. Feedback highlights their strengths in lead generation, telemarketing, and inbound call center services, resulting in improved client satisfaction and measurable sales increases. Overall sentiment is highly positive, with clients praising their project management, adaptability, and communication skills, making them a suitable partner for organizations seeking growth in these sectors.
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Information technology IT Services Hospitality & leisure Restaurants Manufacturing Publishing Nonprofit Wellness & Fitness Software Media

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Average Project Cost Breakdown

Less than $10,000 (5) $10,000 to $49,000 (4) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently praise Blue Valley Marketing for their cost-effectiveness and value for money. Feedback highlights that their pricing aligns well with budgets while delivering satisfactory results, such as a 20% increase in sales income and efficient project management. Notably, clients from various sectors commend the company's ability to exceed expectations without compromising quality, indicating a strong overall sentiment regarding the value provided relative to costs.
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New York City, New York (2) Chicago, Illinois (1) Nashville, Tennessee (1) Orlando, Florida (1) Southfield, Michigan (1) Newark, New Jersey (1) Sandy Springs, Georgia (1) Cleveland, Ohio (1) Milwaukee, Wisconsin (1) Neenah, Wisconsin (1) Santa Clara, California (1) Fort Atkinson, Wisconsin (1) Las Vegas, New Mexico (1)

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Significo

5.0 6 reviews

$1,000+

$25 - $49 / hr

50 - 249

Zagreb, Croatia

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1

10% Customer Service Outsourcing

Focus Areas

25% Third party verification

70% Customer Surveys & Market Research Calls

5% B2C Telemarketing & telesales

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

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Reviews mention Timely
The feedback regarding Significo's timeliness is overwhelmingly positive. Clients noted their impressive speed and reliability, with one stating, "Everything we agreed on was executed fast and seamless." Another client emphasized that all deliverables were met on time and that Significo responded quickly to needs. Overall, the sentiment reflects a strong satisfaction with their punctuality and adaptability to client requests.

Call Center Services for Automotive Services Company

5.0 Jun 26, 2025

Describe their project management. Did they deliver items on time? How did they respond to your needs? Yes, everything was delivered on time and respond quickly. What did you find most impressive or unique about this company? They were very receptive and consistent with their communication.
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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resources

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More responsive than most other service providers

Significo is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Intelemark

4.8 12 reviews

$1,000+

< $25 / hr

50 - 249

Scottsdale, AZ

Services provided

50% Call Center Services

30% Back Office Outsourcing

10% Customer Service Outsourcing +1

10% Market Research

Focus Areas

10% Third party verification

60% Customer Surveys & Market Research Calls

30% B2C Telemarketing & telesales

Intelemark is a leading provider of Outbound Call Center and Telemarketing Services, specializing in generating qualified leads and setting appointments for businesses across various industries. Their clients consistently praise their responsiveness, flexibility, and ability to integrate seamlessly as an extension of their client's teams, with over 90% of reviews highlighting their effective communication and professional approach. The company excels in providing personalized and effective telephonic support, consistently delivering substantial business results.

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9 of 11 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

BPO Services for Software Company
5.0 — Intelemark helps a software company schedule appointments for their sales team. They constantly call potential clients and send detailed information to the sales team once they concrete an Read more
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Industry Experience

Intelemark has demonstrated expertise across various industries including Energy & Natural Resources, Software, Manufacturing, Healthcare, and Financial Services. Clients report positive experiences, highlighting their ability to generate qualified leads and set appointments effectively. The sentiment is particularly strong in healthcare and manufacturing, where their communication and adaptability have been praised. Overall, Intelemark is well-suited for organizations seeking robust appointment-setting services and lead generation across diverse sectors.
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Energy & natural resources Consulting Manufacturing Other Industry Medical IT Services Financial services Healthcare Chemicals & Biotechnology

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Milwaukee, Wisconsin (2) Naples, Florida (1) Hyattsville, Maryland (1) Kansas City, Missouri (1) Plano, Texas (1) Hartford, Connecticut (1) Miamisburg, Ohio (1) Draper, Utah (1) Philadelphia, Pennsylvania (1) Richmond, Virginia (1) Oak Brook, Illinois (1)

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LTVplus

4.9 8 reviews

$1,000+

< $25 / hr

250 - 999

Services provided

25% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing +2

5% AI Consulting

5% Staffing

Focus Areas

10% Third party verification

50% Collections Recovery Services

40% Customer Surveys & Market Research Calls

LTVplus is a company specializing in Customer Support Services, offering solutions such as Contact Center Services, Phone Support, and Customer Care Services. Reviews highlight their exceptional responsiveness and effective project management, with 100% of reviewers noting impressive engagement and support. However, some suggest improvement in team member fit and ongoing training.

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Reviews mention Accessible
Overall, client feedback on LTVplus reflects a highly accessible team that is responsive and available. One client noted that the experienced staff is 'always available' and delivers high-quality service. Additionally, the internal training program developed during onboarding was highlighted as impressive. The sentiment is overwhelmingly positive regarding accessibility, emphasizing the company's commitment to maintaining communication and support throughout the project.

Customer Service & Lead Tracking for Car Repair Co

5.0 Jan 11, 2024

LTV has an experienced staff of team leaders who are always available and perform at a high level to keep the quality standards very high. The internal training during onbaord was impressive. We created a detailed write up of our standard operating procedures and LTV then turned that into their own internal training program.
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Industry Experience

LTVplus has demonstrated strong expertise across various industries, including eCommerce, Education, Retail, Automotive, and Advertising & Marketing. Clients praised their responsiveness, ability to meet deadlines, and effective customer support strategies, with notable improvements in customer satisfaction and retention rates. Overall, feedback reflects a positive sentiment, highlighting LTVplus as a reliable partner for businesses seeking enhanced customer service solutions tailored to their specific industry needs.
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eCommerce Education Retail Automotive Advertising & marketing Other industries

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend LTVplus for their competitive pricing and exceptional value for money. For instance, one customer highlighted that the pricing fit their budget while also providing great value for the cost. Another client noted the company's ability to deliver quality service at a budget-friendly rate. Overall, the sentiment reflects satisfaction with the cost-effectiveness of LTVplus's services, with multiple clients expressing that the value received far exceeds expectations.
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More responsive than most other service providers

LTVplus is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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JOYNO INC

5.0 3 reviews

$1,000+

Undisclosed

250 - 999

Lapu-Lapu City, Philippines

Services provided

10% Call Center Services

20% Content Marketing

20% Email Marketing +4

20% Social Media Marketing

10% Back Office Outsourcing

10% SMS Marketing

10% Video Marketing

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

JOYNO INC is a digital marketing company praised for its comprehensive services, including content creation and social media marketing. The feedback is overwhelmingly positive, highlighting their high-quality work and effective communication, with 100% of reviewers expressing satisfaction with their engaging company culture and responsive project management.

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1 of 1 Third party verification reviews is 5 stars

Less than $10,000 avg. project cost

Third party verification Experience

JOYNO INC has received overwhelmingly positive feedback in their third-party verification services, with clients praising their responsiveness, expertise, and impactful results. One client reported a significant increase in social media engagement and appreciated the company's accommodating culture, highlighting a 100% positive experience with no areas for improvement noted. The professionalism and commitment to client success are recurrent themes, reinforcing JOYNO INC's strong reputation in the industry.
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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Comprehensive Digital Mktg Services for Wellness Company
5.0 — JOYNO INC provides comprehensive digital marketing services for a wellness company. The team is responsible for creating and posting content on various platforms, including YouTube, Facebook, and Read more
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Industry Experience

JOYNO INC has demonstrated expertise in diverse industries, including Consulting, Wellness & Fitness, and Restaurants. Clients in Consulting praised the company’s creativity and efficiency in marketing campaigns, while the Wellness sector highlighted their comprehensive digital marketing services and strong communication. In the Restaurant industry, JOYNO INC was noted for professionalism and ethical marketing practices. Overall, sentiment across these industries is overwhelmingly positive, positioning JOYNO INC as a strong candidate for businesses seeking reliable marketing solutions.
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Consulting Wellness & Fitness Restaurants

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients have consistently praised JOYNO INC for their exceptional value for money and high-quality services. One client noted that they were 'blown away' by the quality of design work relative to cost, even suggesting the company could charge more. Another client emphasized their affordable monthly investment, stating that JOYNO INC exceeds expectations and delivers high-quality work. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and value provided by the company.
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DialAmerica

4.5 17 reviews

$5,000+

Undisclosed

1,000 - 9,999

Mahwah, NJ

Services provided

50% Call Center Services

25% Back Office Outsourcing

15% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

13% Third party verification

87% B2C Telemarketing & telesales

DialAmerica is a company specializing in Contact Center Services, offering flexible inbound and outbound call handling, telemarketing, and customer support services. The company is praised for its efficiency, professionalism, and ability to deliver high-quality leads and responsive customer service. A total of 78% of reviews highlight their exceptional customer care services, though some suggest improvements in their technological platform and pricing structures.

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7 of 17 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Hospitality Company Telemarketing
4.5 — Read more
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Industry Experience

DialAmerica has received positive feedback across various industries, including Utilities, Financial Services, Real Estate, Manufacturing, Hospitality, and Retail. Clients commend their effective inbound and outbound call services, emphasizing strengths in customer service, responsiveness, and lead generation. Notably, they have helped businesses improve efficiency and reduce costs significantly. Overall, DialAmerica's expertise is particularly beneficial for companies requiring high call volume management and quality customer interactions, making them a strong fit for diverse sectors.
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IT Services Transportation Human Resources Utilities Real estate Manufacturing Hospitality & leisure Other Industry Retail Nonprofit Financial services Healthcare

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (2) $10,000,000 + (2)

What Clients Have Said
Clients generally view DialAmerica as providing good value for money, noting significant cost savings. One client highlighted a return on investment as a 'no-brainer' due to efficient lead generation, while another mentioned saving approximately $25,000 monthly. Several reviews indicate satisfaction with the pricing structure, with discounts for long-term commitments being appreciated. However, some feedback suggested that pricing could be improved, indicating a desire for more competitive rates.
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Global Bilgi

4.8 3 reviews

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Services provided

30% Call Center Services

20% Corporate Training & Coaching

20% Customer Service Outsourcing +2

15% HR Outsourcing

15% IT Managed Services

Focus Areas

20% Third party verification

70% B2C Telemarketing & telesales

10% Customer Surveys & Market Research Calls

Global Bilgi is a distinguished provider of Contact Center Services, specializing in Customer Support, Telemarketing, and both Inbound and Outbound Call Center functions. Reviewers highlight their professionalism, with approximately 90% noting their strong project management skills and transparency. Clients commend their ability to consistently exceed KPIs, despite slightly higher pricing compared to competitors.

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Reviews mention Timely
Clients have consistently praised Global Bilgi for their timely delivery and proactive communication. One client noted that Global Bilgi meets all deadlines and informs them of any external issues that may affect timelines, showcasing their commitment to transparency. Additionally, they exceeded revenue targets even during challenging circumstances, indicating strong project management capabilities. Overall, the sentiment regarding their timeliness is highly positive, with clients expressing confidence in their ability to meet expectations.

Telesales & Customer Service for Telecommunications Company

5.0 Apr 7, 2021

Global Bilgi meets the deadlines. If an external issue comes up and we need to change our terms and conditions, they inform us proactively and try to adhere to the timelines anyway. There has not been any situation where we discovered something they didn’t inform us about.
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2 of 2 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Telecom Service Provider
5.0 — Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts. Read more
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Industry Experience

Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.
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Consumer Products Telecommunications

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Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.
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Experts Helping Businesses

5.0 3 reviews

$25,000+

< $25 / hr

50 - 249

Karachi, Pakistan

Services provided

30% Call Center Services

40% Customer Service Outsourcing

15% Back Office Outsourcing +1

15% Sales Outsourcing

Focus Areas

40% Third party verification

45% Customer Surveys & Market Research Calls

15% B2C Telemarketing & telesales

Experts Helping Businesses is a customer service center specializing in call center services, including customer support and call handling. They have a strong track record, with 100% positive feedback praising their industry expertise and project management skills. Clients report satisfaction with no negative feedback, highlighting their effectiveness in telephonic support and customer care services.

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Reviews mention Timely
Clients express high satisfaction regarding the timeliness of Experts Helping Businesses. One client noted their remarkable ability to work on US hours, stating they were highly available and responsive, even accommodating calls at night. The project management was described as excellent, with no issues reported during the collaboration. Overall, the sentiment surrounding timeliness is overwhelmingly positive, indicating that the company effectively meets client needs in a timely manner.

Lead Generation Outsourcing for Healthcare Benefits Company

5.0 Jun 6, 2025

Experts Helping Businesses' project management was excellent. We encountered no problems working with them and accepted their leads when they sent them. We communicated via phone calls and text messages. Experts Helping Businesses' ability to work on our time was remarkable. The team was on the other side of the world, but they still answered the phone in the middle of the night and worked US hours. They were highly available.
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1 of 1 Call Center Services reviews are 5 stars

$10,000,000 + avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Marketing Company
5.0 — Experts Helping Businesses provides call center and customer support services for a marketing company. Read more
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Industry Experience

Experts Helping Businesses has demonstrated strong capabilities in the healthcare and customer service industries. In healthcare, they excel in lead generation, providing high-quality leads and effective project management, as noted by a satisfied client. In the customer service sector, their expertise and reliability are highlighted, with ongoing support for call center operations. Overall, feedback indicates a positive sentiment in both industries, with particular praise for their responsiveness and knowledge, making them a fitting choice for clients in these sectors.
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Healthcare Other Industry

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients consistently express satisfaction with the value provided by Experts Helping Businesses, noting that their investment, which ranged from $1 million to $2 billion annually, yielded exceptional results. One client stated they had 'the best lead generator' and praised the team's responsiveness and project management. Overall, sentiment is positive, with no reported issues and clients highlighting the company's expertise and commitment to delivering quality service.
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Genesis Support Solution LTD

5.0 3 reviews

$5,000+

$25 - $49 / hr

250 - 999

Montego Bay, Jamaica

Services provided

40% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing +2

10% Back Office Outsourcing

10% IT Managed Services

Focus Areas

30% Third party verification

35% B2C Telemarketing & telesales

20% Customer Surveys & Market Research Calls +1

15% Collections Recovery Services

Genesis Support Solution LTD is a dedicated provider of Call Center Services, specializing in Customer Support and Call Handling. The company is praised for its hardworking team and effective communication, with a focus on enhancing client operations. The reviews highlight their commitment to improving customer service, with 100% of reviews noting satisfaction with their skills and efficiency.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Outsourcing Company
5.0 — Genesis Support Solution LTD provided call center services for an outsourcing company. They were tasked with handling customer support via phone and email. Read more
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Industry Experience

Genesis Support Solution LTD has demonstrated expertise in the telecommunications industry, providing call center services that enhance client operations. Feedback highlights their dedicated and hardworking team, effective communication, and ability to improve performance metrics. Clients have noted positive impacts on sales and customer satisfaction. Overall sentiment in this sector is favorable, making them a strong candidate for telecommunications projects.
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Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients perceive Genesis Support Solution LTD as offering strong value for money, with feedback highlighting their hardworking and dedicated team. One client noted the company's effective communication and daily performance reports, which contributed to improved client operations. While there were minor concerns regarding individual agent attitudes, overall sentiment remains positive, indicating satisfaction with the service quality relative to the cost.
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Business & Services Solutions

5.0 17 reviews

$1,000+

< $25 / hr

50 - 249

Tunis, Tunisia

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

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Reviews mention Exceptional performance
Clients consistently commend Business & Services Solutions for their exceptional performance, highlighting their ability to effectively manage critical operations. For instance, during a supply chain disruption, they maintained high-quality communication, preventing delays in cancer diagnostics. Their project management is praised for being organized and adaptive, often delivering ahead of schedule. Notably, they received unsolicited praise for their consultative approach, demonstrating a unique blend of technical expertise and client service excellence, which has significantly enhanced operational efficiency across various sectors.

Custom Software Development for AI Solutions Company

5.0 Jun 20, 2025

A particularly impressive achievement was the emergency migration of 300+ KFC outlets in Malaysia to our new payment platform. Facing a tight deadline, BSS's team worked around the clock to coordinate simultaneous hardware swaps across three time zones, implement real-time progress tracking with store managers, and establish immediate issue resolution protocols. Their flawless execution enabled us to complete the migration ahead of schedule with zero transaction downtime - a feat that significantly strengthened our relationship with this key client.
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Call Center Services for Healthcare Tech Agency

5.0 Jun 21, 2025

During our German BPH program launch, their team expertly managed a surge in inquiries while maintaining our strict response standards. They identified emerging medication concerns early, allowing quick clinical intervention. Their leadership participated in our empathy training, demonstrating unmatched commitment to understanding patient experiences.
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Industry Experience

Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
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Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (11) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
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Canada (4) Australia (2) France (2) Spain (2) Germany (1) Poland (1) Singapore (1)

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Intellink

5.0 6 reviews

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

25% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing +1

15% Sales Outsourcing

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

Intellink is a versatile outsourcing service provider specializing in customer support, data annotation, and sales expansion. Reviews indicate strong client satisfaction, with positive feedback highlighting their responsiveness and cost-effective solutions. Approximately 80% of reviews commend Intellink's ability to manage projects efficiently, especially in terms of client communication and project delivery. Some clients note room for improvement in language diversity and onboarding processes.

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Reviews mention Accessible
The overall sentiment regarding Intellink's accessibility is highly positive. Clients commend the company's commitment to providing continuous support, with one client noting that Intellink's operators were available 24/7 and effectively addressed client needs. Feedback highlights the high satisfaction with the customer service's availability and the efficiency in handling support tasks. However, some clients expressed a desire for support in local Eastern European languages, which was not available at the time.

BPO Services for Renewable Energy Company

5.0 Jul 15, 2021

Intellink is connected to Adverio and the clients 24/7. Initial training of two weeks was done with the full engagement of the Intellink’s operators and a project manager. With the project ongoing they address our experts on a case-by-case basis with mail or calls, when deeper expertise in the field (chemistry, engineering etc.) is required by clients.
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Industry Experience

Intellink has worked across various industries, including renewable energy, pharmaceuticals, IT security, and research. Clients commend their responsiveness, efficiency, and ability to handle repetitive tasks effectively, which allows companies to focus on core functions. In the renewable energy sector, they excel in client support, while in pharmaceuticals, their language proficiency aids in expanding export sales. Overall, the sentiment is positive, highlighting Intellink's strong project management and commitment to customer satisfaction, making them a versatile partner.
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Research IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Intellink as offering excellent value for money, often highlighting their responsive service and efficiency. One client noted, 'you get very effective service with a good price,' while another emphasized saving 'about 50% on 1 employee' compared to in-house hiring. Feedback consistently reflects satisfaction with cost-effectiveness, with multiple clients expressing an intention to expand their engagements due to the strong return on investment.
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LiveAdmins

5.0 1 review

Undisclosed

Undisclosed

250 - 999

Chicago, IL

Services provided

25% Call Center Services

25% AI Development

20% Customer Service Outsourcing +2

15% AI Consulting

15% Generative AI

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

LiveAdmins offers Contact Center Services and specializes in Customer Support Services, providing real-person interaction for website chat solutions. Clients appreciate their responsiveness and effective communication, with 100% positive feedback highlighting their timely project delivery and ease of reaching support representatives, underscoring their commitment to quality telephonic support and customer care services.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Chat Support Services for Solar Solutions Company
5.0 — LiveAdmins provides live chat services for a solar solutions company. The team handles the client's website chat and qualifies residential and commercial solar customers and service customers. Read more
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Industry Experience

LiveAdmins has demonstrated expertise in the solar energy sector, providing personalized chat services that enhance customer experience by avoiding AI interactions. Clients appreciate their responsiveness and reliable project management, leading to positive sentiment. The ongoing collaboration with Sun Valley Solar Solutions highlights their effectiveness in qualifying leads and supporting customer service. This provider is particularly well-suited for industries requiring human-centric communication solutions.
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Other industries

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.
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Daythree Business Services

4.0 3 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Shah Alam, Malaysia

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Business Consulting +2

20% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO)

Focus Areas

33% Third party verification

50% B2C Telemarketing & telesales

17% Customer Surveys & Market Research Calls

Daythree Business Services is a company specializing in Contact Center Services, including both inbound and outbound call handling. Reviews indicate they excel in cooperation and reliability, with 100% of reviewers noting their helpfulness and adherence to project plans. However, there is room for improvement in data accuracy and long-term panel engagement strategies.

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Industry Experience

Daythree Business Services has demonstrated expertise primarily in the Financial Services, Telecommunications, and Market Research industries. Clients commend their professionalism and the ability to enhance customer experiences, particularly in the financial sector, where they excelled in service level management and incident resolution. In Telecommunications, feedback highlights their adaptability and innovation, although improvements in agent retention were suggested. Feedback from the Market Research sector emphasized reliability in recruitment and engagement, alongside a need for enhanced data accuracy. Overall, sentiment across industries is positive, with a strong emphasis on collaboration and responsiveness.
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Other Industry Telecommunications Financial services

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Daythree Business Services as providing good value for money, with some highlighting their competitive pricing and additional cost-free services, such as advanced talent hiring and training. One client noted their willingness to offer flexibility and strategic partnership, enhancing overall satisfaction. However, some feedback suggests areas for improvement in workforce management and data accuracy, indicating that while the service is satisfactory, there is potential for greater efficiency and quality.
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More responsive than most other service providers

Daythree Business Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Conversational

5.0 4 reviews

Undisclosed

Undisclosed

10 - 49

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

50% Third party verification

50% B2C Telemarketing & telesales

Conversational is a professional Contact Center Services provider offering Inbound Call Center, Customer Support Services, and Call Handling solutions. With a 100% positive feedback rate, clients commend their reliable, polite, and effective service, along with seamless project management. Their services help businesses maintain professional images and scale effectively, with 67% of reviewers emphasizing their impact on business growth and client satisfaction.

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Reviews mention Puts the customer first
The feedback regarding Conversational highlights their strong customer-centric approach. Clients appreciate that they genuinely care about their business, as evidenced by their proactive implementation of an IVR system without additional charges. One client noted, "They represent themselves as if they’re a part of our company," reflecting the sentiment that Conversational prioritizes client needs and satisfaction. Overall, the sentiment is overwhelmingly positive, with clients feeling valued and well-supported throughout their engagement.

Receptionist Services for IT Services Company

5.0 Nov 17, 2021

I really appreciate that Conversational seems to care a lot about my business. They don’t just answer calls — they represent themselves as if they’re a part of our company. I was also impressed with the IVR that they set up for our system, which they didn’t charge us extra money for. I told them about the problem that I was having, and they then set up something that keeps us from paying them more money. That’s the kind of top-notch services that they provide, and it has saved us a lot of stress.
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3 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Inbound Call Center for IT Services Company
5.0 — Conversational handled an IT services company’s inbound calls. They answered phone calls and routed calls that needed the client’s attention. Read more
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Industry Experience

Conversational has demonstrated expertise in the IT Services and Consulting industries. Clients in IT Services commend their professionalism and efficiency in handling inbound calls, which significantly improved customer engagement and business scaling. Consulting clients appreciate the bilingual communication and enhanced professional image provided by Conversational's services. Overall, feedback indicates strong reliability and value, making Conversational a fitting choice for businesses seeking effective customer call management and professional representation.
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IT Services Consulting

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Overall, clients express high satisfaction with Conversational's cost-effectiveness and value for money. One client noted that they scaled their business without excessive spending, while another appreciated the professional image provided for just $129 monthly. Additionally, a managing partner highlighted the exceptional value, stating they believe Conversational offers the best return on investment compared to competitors. The sentiment reflects that Conversational delivers reliable services that justify their pricing, making them a financially feasible option for various businesses.
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Outsource2india

5.0 9 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Web Development +2

10% AI Development

10% Custom Software Development

Focus Areas

25% Third party verification

35% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales +1

15% Collections Recovery Services

Outsource2india is a versatile outsourcing company offering services in engineering support, data management, and back-office operations. Their clients consistently highlight their professionalism, attention to detail, and ability to meet project deadlines. An impressive 100% of reviews praised their effective communication and organization, while 67% noted their strong cultural fit and value for cost. Overall, client feedback reflects a positive experience with Outsource2india's ability to improve operational efficiency and deliver high-quality deliverables.

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Reviews mention Autonomous
Outsource2india received positive feedback regarding its autonomy in managing projects. A client noted that the team effectively handled both technical drawings and financial data without requiring constant oversight, which streamlined operations. The client appreciated the improved turnaround time for draft revisions and the consistency in financial records. However, minor delays due to rework on drawing revisions highlighted the need for better initial alignment on technical standards. Overall, the sentiment reflects satisfaction with Outsource2india's independent project management capabilities.

Document Digitization & Management for Construction Firm

5.0 May 5, 2026

What did you find most impressive or unique about this company? They were able to manage both technical drawings and financial data without needing constant oversight from our team. Are there any areas for improvement or something Back Office Support Services could have done differently? Better alignment of drawing symbols and technical standards at the beginning of the project would have reduced number of revisions in the early stages.
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5 of 5 reviews are 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 5 times in the past 6 months
Outsource2india has garnered positive feedback from recent clients, highlighting their effective project management and strong attention to detail. A notable review mentioned that their collaboration significantly improved project turnaround times and internal organization. Clients appreciated the team's responsiveness and professionalism, often describing them as an extension of their own teams. Overall, the sentiment is very favorable, with clients reporting enhanced operational efficiency and quality deliverables, though minor improvements in initial alignment on project specifics were suggested.
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Industry Experience

Outsource2india has demonstrated expertise across various industries, including business services, construction, electric, and eCommerce. Clients have praised their attention to detail, organizational skills, and ability to streamline operations, resulting in improved accuracy and increased efficiency. Overall sentiment is highly positive, particularly in business services and construction, where the company effectively supports data management and operational tasks, allowing clients to focus on core activities.
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Construction eCommerce Electric

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Outsource2india is frequently praised for providing good value for money, with clients noting that their pricing fits within budget constraints. Multiple reviews highlight the company's ability to deliver quality work at a reasonable cost, enhancing operational efficiency and allowing teams to focus on core activities. One client specifically mentioned, 'Good value for cost,' while another noted, 'Their professionalism and attention to detail made them a valuable extension of our internal team.' Overall, the sentiment regarding cost and value is highly positive.
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Sourcefit

4.8 12 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

10% Call Center Services

10% Accounting

10% Back Office Outsourcing +7

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% Sales Outsourcing

10% Staffing

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

Sourcefit is a company specializing in Contact Center Services and Customer Support Services, offering solutions like Inbound and Outbound Call Centers. Feedback across reviews highlights a strong value-for-cost proposition and responsiveness, with 67% of reviewers citing positive communication and management practices. Areas for improvement include proactive notification of operational changes. Overall, Sourcefit is considered a reliable partner for BPO tasks.

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Reviews mention Timely
Client feedback highlights Sourcefit's exceptional timeliness and responsiveness. One client noted that all key deliverables were completed on time or ahead of schedule, with proactive communication and quick issue resolution. Another client praised the swift execution of project requirements, expressing surprise at the speed and detail of their service. Overall, the sentiment reflects a strong satisfaction with Sourcefit's ability to deliver promptly and adapt to client needs effectively.

IT Support, EOR & Accounting for Construction Company

5.0 Nov 22, 2025

Sourcefit service management was highly effective, with all key deliverables completed on time or ahead of schedule. They were proactive in communicating progress, quick to address any issues, and consistently responsive to our needs. Their ability to adapt to changing requirements while maintaining quality made the entire process smooth and reliable.
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Industry Experience

Sourcefit has demonstrated strong expertise in the Construction, Financial Services, Medical, and Information Technology industries. Clients praise their responsiveness, effective project management, and ability to meet staffing and operational needs swiftly. In Construction, their support in office establishment and estimating processes was highlighted positively. In Financial Services, they facilitated seamless customer service operations and staffing growth. Additionally, in Medical, their staff showed high productivity in revenue cycle tasks. Overall, Sourcefit is well-suited for clients in these sectors seeking reliable staffing and operational support.
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Medical Logistics & Supply Chain Software Information technology Construction Financial services

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Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Sourcefit consistently receives positive feedback regarding its cost-effectiveness and overall value for money. Clients highlight that the pricing fits their budgets while providing excellent service quality. For instance, one client noted 'good value for cost,' while another emphasized their 'great culture fit' and responsiveness. Overall, the sentiment indicates that Sourcefit's services are seen as a worthwhile investment, enabling companies to achieve their operational goals efficiently.
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More responsive than most other service providers

Sourcefit is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Express Virtual Assistant

4.6 28 reviews

$1,000+

< $25 / hr

250 - 999

Princeton, NJ

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

30% Third party verification

30% Collections Recovery Services

20% B2C Telemarketing & telesales +1

20% Customer Surveys & Market Research Calls

Express Virtual Assistant is a customer service center specializing in call handling and telephonic support services. They are consistently praised for professionalism and reliability, with 100% positive feedback highlighting their effective project management and communication. Approximately 60% of reviewers commend their ability to integrate seamlessly into existing workflows, enhancing operational efficiency and customer satisfaction.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Express Virtual Assistant has received positive feedback over the past six months, with clients highlighting their reliability and effective project management. One client noted that the team provided valuable administrative support, improving operational efficiency and allowing for greater focus on strategic priorities. The communication was praised for being clear and proactive, and the team was recognized for seamlessly integrating into the client's workflow. Overall, clients expressed satisfaction with the quality of service and the value provided.
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3 of 5 Call Center Services reviews are 5 stars

5 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Creative Agency
5.0 — Express Virtual Assistant provided call answering services for a creative agency's end customers. The team served as an intake resource for law firms and medical practices. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (13) $50,000 to $199,999 (9) Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight Express Virtual Assistant's competitive pricing and excellent value for money. Feedback emphasizes that their services fit well within client budgets while delivering high-quality support. For instance, one client noted, 'Good value for cost,' and another remarked on their ability to act as an 'extension of our own team.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, allowing businesses to focus on core operations while reducing administrative burdens.
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Princeton, New Jersey (1) Poway, California (1) Bayside, California (1) Killarney, Florida (1)

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Tech Fi Technologies

4.9 12 reviews

$1,000+

< $25 / hr

50 - 249

Gurugram, India

Services provided

45% Call Center Services

25% Customer Service Outsourcing

15% Content Moderation Services +2

10% Sales Outsourcing

5% Back Office Outsourcing

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

Tech Fi Technologies is a provider of comprehensive Call Center Services, including Inbound and Outbound Call Center, Telemarketing, and Customer Support Services. The company is praised for its efficiency, cost-effectiveness, and ability to establish rapport across multiple languages. 100% of reviewers highlight their impressive workflow and timely communication, with no areas for improvement noted.

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Reviews mention Timely
Overall sentiment regarding timeliness in Tech Fi Technologies' project delivery is positive. Clients consistently praised the company for completing projects within agreed timeframes. One client noted that the project was delivered on time despite a slightly longer duration than expected, while another emphasized the efficiency and systematic approach of their workflow, highlighting that their work was 'very timely and methodical.' This demonstrates Tech Fi's commitment to meeting deadlines and maintaining effective project management.

Web Development for Law Firm

5.0 Apr 27, 2021

I could communicate with the owner daily either to text or by getting on a call and they worked diligently to finish action items as quickly as possible.
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Website Dev for P2P Renting Platform

5.0 Apr 15, 2020

I think this was the reason why our project got completed on time and also managed everything very well. Yes, I would suggest them to deliver the project before deadlines. They delivered my project on time but the time taken was at a bit higher end.
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Call Center Services for Digital Marketing Company

5.0 Jan 28, 2020

They call every day and ask for feedback and any issue. There is no delay with team member.
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Call Center Services for Nonprofit Medical Platform

5.0 Dec 28, 2020

The work was very efficient. All data was shared in a systematic Excel format and reviewed by a senior staff. Very timely and methodical work.
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2 of 2 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Nonprofit Medical Platform
5.0 — Tech Fi Technologies provided call center services for a nonprofit medical platform. The work involved reaching out to recovered patients and encouraging them to donate plasma via the platform. Read more
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Industry Experience

Tech Fi Technologies has demonstrated expertise across various sectors, including Legal, Real Estate, and Nonprofit industries. Clients commend their web development capabilities, effective communication, and collaborative approach. Notable strengths include their ability to deliver high-quality, customized websites and lead generation solutions, with positive feedback highlighting their adaptability and timely delivery. Overall sentiment reflects satisfaction in service quality, making them a strong candidate for projects in web design and digital marketing across diverse industries.
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Nonprofit Software Legal Healthcare Real estate Consumer Products Human Resources Other Industry

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Tech Fi Technologies for their competitive pricing and overall value for money. One client noted the company's charges were 'fair' and 'not too high and not too low,' while another highlighted their 'high-quality end result' and effective communication. The sentiment across reviews suggests that clients feel they receive excellent service relative to the cost, with many expressing satisfaction and a willingness to recommend the company for future projects.
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TeleContact Resource Services

4.6 4 reviews

$1,000+

Undisclosed

50 - 249

Riverbank, CA

Services provided

50% Call Center Services

50% Sales Outsourcing

Focus Areas

25% Third party verification

50% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls

TeleContact Resource Services is a Contact Center Services provider specializing in outbound call center and telemarketing services. The reviews indicate strong customer satisfaction, with clients noting improvements in audience reach and sales efficiency. Over 75% of reviewers highlight their cost-effectiveness and positive impact on business operations, saving clients time and money while enhancing customer service and telephonic support.

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Reviews mention Efficient
Client feedback indicates a strong sentiment towards the efficiency of TeleContact Resource Services. Notably, one client highlighted their 'fast response times' and remarked on how the partnership has 'increased our efficiency and productivity.' Additionally, the client noted a monthly savings of around $2,000, underscoring the effective resource management provided by the company. Overall, the reviews reflect a positive perception of the company's capability to enhance operational efficiency.

Business Services Company Telemarketing

5.0 Aug 14, 2017

They have increased our efficiency and productivity. I can't really think of any con's. Their efficiency.
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3 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Business Services Company Telemarketing
5.0 — Read more
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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive TeleContact Resource Services as offering good value for money. One reviewer noted a monthly savings of $1,200, while another mentioned $300, highlighting significant cost-effectiveness. The pricing structure is described as flexible, with options for package deals or hourly billing. Overall sentiment reflects satisfaction with the services provided, as clients appreciate the efficiency and responsiveness, often attributing their revenue growth to the company's offerings.
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Dallas, Texas (1) San Jose, California (1) Bowling Green, Kentucky (1)

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HiredSupport

4.9 6 reviews

$1,000+

< $25 / hr

10 - 49

Lahore, Pakistan

Services provided

15% Call Center Services

35% Customer Service Outsourcing

15% Back Office Outsourcing +3

15% Data Annotation Services

10% Content Moderation Services

10% Transcription

Focus Areas

30% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

20% Customer Surveys & Market Research Calls

HiredSupport is a customer support services company that excels in providing comprehensive contact center services, including inbound call center, email, and social media support. With 100% positive feedback from clients, HiredSupport is praised for their professional communication and adaptability, and their seamless integration into existing systems ensures efficient customer service without requiring extensive oversight.

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Reviews mention Reliable
Clients consistently describe HiredSupport as a reliable partner, noting their ability to seamlessly integrate into existing workflows. One client highlighted that their response times became 'as reliable as an in-house team,' leading to a significant increase in customer satisfaction ratings from 69% to 91%. The dedication of HiredSupport's agents to understand the client's services and improve support operations is frequently praised, reflecting a strong commitment to quality service.

Customer Support for Proxy & VPN Business

5.0 Jun 15, 2021

Our response times (both in live chat and tickets) were reduced severely. They became as reliable as an in-house team and understood what we do and became synonymous with our brand. Specifically, we measured success with exit surveys on tickets and live chat interactions.
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Industry Experience

HiredSupport has received positive feedback across various industries, showcasing their adaptability and effectiveness. In Agriculture, they excelled in reducing customer support response times. The Gaming industry highlighted their professional communication and flexible support solutions, while Retail clients praised their ability to provide comprehensive coverage and improve customer satisfaction. In Healthcare, they achieved a remarkable 90% customer satisfaction score, and in Software, they significantly enhanced response times and client satisfaction ratings. Overall, they demonstrate strong expertise in customer support across Agriculture, Gaming, Retail, Healthcare, and Software sectors.
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Agriculture Gaming Retail Healthcare Software

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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (2)

What Clients Have Said
Clients generally find HiredSupport to offer excellent value for money, with specific feedback highlighting their flexible and cost-effective pricing models. For example, one client noted that HiredSupport provided a shared agent option, which was crucial for managing unpredictable workloads without the need for long-term commitments. Another reviewer emphasized the company's ability to deliver high-quality service at a reduced cost, resulting in significant improvements in customer satisfaction scores. Overall, the sentiment reflects strong satisfaction with the company's pricing and value proposition.
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United States (2) Canada (1) Romania (1)

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Complete Call Solutions

4.5 19 reviews

$1,000+

< $25 / hr

50 - 249

Omaha, NE

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Focus Areas

100% Third party verification

Complete Call Solutions is a company specializing in Contact Center Services, offering Inbound and Outbound Call Center support, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction with their responsiveness, scalability, and ability to improve customer service efficiency. While most feedback is positive, some reviews (around 20%) suggest the need for enhanced initial setup communication and frequency of support.

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Reviews mention Straightforward pricing
Clients have expressed satisfaction with Complete Call Solutions' straightforward pricing structure, noting it is based on a clear hourly rate of seven hours per day, five days a week. One client specifically highlighted the absence of complaints regarding billing, emphasizing professionalism and transparency in financial dealings. Overall, the sentiment surrounding their pricing is positive, with clients appreciating the clarity and predictability it brings to their financial planning.

Online Customer Support for SMB IT Firm

4.5 Aug 14, 2017

They are professional, courteous, and straightforward with their billings plans. I have no complaints or negatives to say about them, thus far.
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Industry Experience

Complete Call Solutions has received positive feedback across various industries, including Financial Services, Telecommunications, Automotive, Retail, and Healthcare. Clients commend their expertise in providing Tier 1 support, efficient communication, and scalability. The overall sentiment is strong, with many noting improved customer satisfaction and operational efficiency. Their strengths lie in responsiveness, professionalism, and the ability to seamlessly integrate with client teams. Organizations in need of reliable call center services and efficient customer support will find a good match in this provider.
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Human Resources Automotive Other Industry Business services Healthcare Manufacturing Retail IT Services Telecommunications Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (5) $200,000 to $999,999 (4) Less than $10,000 (3) $10,000 to $49,000 (2) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Complete Call Solutions is often praised for delivering excellent value for money. Clients report significant savings, with one stating they save around $10,000 monthly, while another mentions saving thousands due to increased efficiency. Many reviews highlight the company's competitive pricing and effectiveness, contributing to clients' growth and customer satisfaction. Overall, the sentiment is positive, with clients emphasizing the affordability and quality of service provided by Complete Call Solutions.
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Richmond, Virginia (2) Bellevue, Washington (1) Richmond Hill, Georgia (1) Indianapolis, Indiana (1) New York City, New York (1) Lodi, California (1) Loma Linda, California (1) Montgomery, Alabama (1) Brockton, Massachusetts (1) Englewood, Colorado (1) Athens, Georgia (1) Dover, Delaware (1) Chestnut Ridge, New York (1) Newton Falls, Ohio (1) Bisbee, Arizona (1) Elora, Tennessee (1)

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AtDesk

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Karachi, Pakistan

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

Focus Areas

30% Third party verification

45% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls

AtDesk is a customer service center specializing in Contact Center Services, including Inbound and Outbound Call Handling and Customer Support Services. The company is praised for its commitment, punctuality, and impact, as evidenced by a 30% sales uplift achieved for a client. While initial training posed challenges, their ability to adapt quickly impressed clients, reflecting predominantly positive feedback.

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1 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Marketing Company
5.0 — AtDesk247 provides call center services for a digital marketing company. The team is responsible for handling inbound and outbound calls, email inboxes, and marketing channel communications. Read more
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Industry Experience

AtDesk247 has demonstrated significant expertise in the Advertising & Marketing industry, providing comprehensive support for inbound and outbound communications. Clients report a 30% increase in sales and effective management of inquiries, highlighting the company's commitment, punctuality, and proactive approach. Overall sentiment is highly positive, with a focus on their ability to enhance client engagement and operational efficiency. This makes AtDesk247 a suitable partner for businesses seeking growth in the marketing sector.
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Advertising & marketing

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More responsive than most other service providers

AtDesk is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Evateck

5.0 5 reviews

$1,000+

< $25 / hr

10 - 49

Oakland Park, FL

Services provided

30% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing +1

10% Content Moderation Services

Focus Areas

40% Third party verification

60% Customer Surveys & Market Research Calls

Evateck is a professional Contact Center Services provider specializing in Customer Support Services, including inbound call center and telephonic support. Reviews indicate a highly personalized approach and expert handling of customer queries, with a 100% positive feedback rate highlighting their tailored strategies, reduced response times, and improved customer satisfaction. Their flexibility and alignment with client values are particularly noted.

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Reviews mention Personable
Clients have consistently praised Evateck for their personable approach, highlighting that the team felt like an integral extension of their own. One client noted, 'The Evateck team didn't feel like an outsourced team at all,' emphasizing their understanding of the client's goals and values. Additionally, the professionalism and expertise of Evateck's personnel were commended, with clients appreciating the personalized service and proactive communication throughout the project.

Call Center Services for Web Development Agency

5.0 Apr 22, 2024

The Evateck team was extremely professional throughout the whole process. In the very beginning we were assigned an Onboarding Manager who evaluated our current customer support strategy. This manager then studied our analytics and helped set us up with a personalized help desk and knowledge base. After the setup was complete we met the support team. Stan, the founder, provided weekly progress reports and met with us at least twice a month. We're currently considering expanding the team that we have with Evateck as their help has allowed us to get more clients.
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Call Center Services for Web Development Agency

5.0 Apr 22, 2024

There were 2 things that stand out the most when dealing with Evateck: 1 - A highly personalized approach. The Evateck team didn't feel like an outsourced team at all. They were more like an offshore continuation of our own team that understood our goals and values. 2 - Extremely professional talent. From the very start we could tell that we were dealing with experts.
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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Ammunition Manufacturing Company
5.0 — Evateck provides customer support services for an ammunition manufacturing company. They manage all incoming customer queries, ensure timely responses, and resolve issues. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (4)

What Clients Have Said
Overall, Evateck is perceived as providing excellent value for money, with multiple clients highlighting that their pricing fits within budget while delivering quality services. For instance, one client noted, 'Good value for cost,' emphasizing satisfaction with the pricing relative to the results achieved. Another remarked on significant cost savings and decreased response times, indicating effective resource management. The general sentiment reflects a strong appreciation for Evateck's cost-effectiveness and alignment with client needs.
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United States (2) Bulgaria (1) Poland (1)

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Call Point Business Solutions Ltd.

5.0 6 reviews

$1,000+

< $25 / hr

250 - 999

Dhaka, Bangladesh

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Sales Outsourcing +2

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

10% Third party verification

70% B2C Telemarketing & telesales

15% Customer Surveys & Market Research Calls +1

5% Collections Recovery Services

Call Point Business Solutions Ltd. is a company specializing in Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center operations. With a strong alignment in company values and culture, they consistently receive positive feedback for their efficient project management and effective communication, contributing to increased customer satisfaction indicators by up to 30 points and a NPS improvement from 45 to 70.

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5 of 5 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Healthcare Tech Platform
5.0 — Call Point Business Solutions Ltd. provided call center services for a healthcare technology platform. The team onboarded new agents and created a customer service team and contact center. Read more
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Industry Experience

Call Point Business Solutions Ltd. has demonstrated expertise across various industries including healthcare, legal, information technology, business services, and media. Clients commend the company for its effective onboarding processes, enhanced customer satisfaction, and proactive communication. Overall sentiment is positive, with notable strengths in customer service and operational efficiency, making them particularly suitable for organizations seeking to improve their customer support and engagement strategies.
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Select Industry to see insights

Software Legal Media Business services Information technology

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More responsive than most other service providers

Call Point Business Solutions Ltd. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Canada (1) France (1) Germany (1) India (1) United States (1)

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Upstream BPO

5.0 13 reviews

$10,000+

$25 - $49 / hr

1,000 - 9,999

Kuala Lumpur, Malaysia

Services provided

20% Call Center Services

15% Customer Service Outsourcing

12% Data Annotation Services +8

10% Sales Outsourcing

7% AI Agents

7% Back Office Outsourcing

7% Content Moderation Services

7% Finance & Accounting Outsourcing (FAO)

5% Cybersecurity

5% Generative AI

5% IT Managed Services

Focus Areas

25% Third party verification

45% B2C Telemarketing & telesales

30% Customer Surveys & Market Research Calls

Upstream BPO is a contact center services provider that specializes in customer support, inbound and outbound call handling, and telephonic support. Overall, the reviews reflect positively on Upstream BPO, highlighting their well-trained agents and efficient call handling, with 100% of reviews noting improvements in response times and service quality. Clients appreciate their flexibility and dedication, although minor areas for improvement were mentioned.

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2 of 2 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Financial Services Co
5.0 — Upstream BPO has been hired by a financial services company to handle inbound calls. The team has been tasked with managing clients who are just joining the Udacity funnel. Read more
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Industry Experience

Upstream BPO has demonstrated strong expertise across diverse industries such as Consumer Products & Services, Real Estate, Wellness & Fitness, and Telecommunications. Feedback indicates their strengths lie in delivering high-quality customer service, effective appointment setting, and lead generation. Clients appreciate their proactive communication and adaptability to changing requirements. Overall sentiment is positive, with clients noting significant improvements in operational efficiency and customer satisfaction, making Upstream BPO a suitable choice for companies in these sectors.
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Select Industry to see insights

Consumer products & services Real estate Wellness & Fitness Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Upstream BPO's cost and value for money. One client noted the 'good value for cost' and praised the company's ability to exceed expectations despite lofty goals. Another highlighted significant savings on hardware and training, attributing improved productivity to their services. While some clients acknowledged areas for improvement, the overall sentiment reflects that Upstream BPO delivers reliable, high-quality services that justify their investment.
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United States (3) Malaysia (2)

This provider is fluent in 7 languages:

Cantonese

English

Filipino

Hindi

Mandarin

Russian

Urdu

This provider is available in 5 time zones:

Greenwich Mean Time (GMT)

Arabia Standard Time (AST)

Australia Central Time (ACT)

Singapore Standard Time (SGT)

Universal Coordinated Time (UTC)

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Telework PH

5.0 1 review

$1,000+

< $25 / hr

250 - 999

Baliuag, Philippines

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Data Annotation Services

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

Telework PH is a data management service provider specializing in handling repetitive tasks such as data scraping and organization. Reviews reflect a 100% positive sentiment, highlighting their efficiency in saving clients significant time and the team's excellent decision-making skills, with frequent communication and smooth project execution noted as standout qualities.

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Silver Bell Group

5.0 5 reviews

Undisclosed

Undisclosed

250 - 999

Beograd, Serbia

Services provided

20% Call Center Services

20% Sales Outsourcing

10% Customer Service Outsourcing +10

5% Back Office Outsourcing

5% Content Marketing

5% Finance & Accounting Outsourcing (FAO)

5% Graphic Design

5% HR Consulting

5% Mobile App Development

5% Social Media Marketing

5% UX/UI Design

5% Web Design

5% Web Development

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

Silver Bell Group is a versatile provider of Contact Center Services, offering robust Customer Support Services, Inbound and Outbound Call Center capabilities, and Telemarketing Services. Over 90% of reviews highlight their exceptional service quality and efficiency, with clients praising their flexibility, ethics, and impressive results in delivering tailored solutions and scalable growth-enhancing models.

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2 of 2 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Recruitment Services for Outsourcing Company
5.0 — Silver Bell Group provided recruitment services for an outsourcing company. The team recruited and onboarded resources for several roles, offered ongoing performance tracking, and handled the Read more
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Industry Experience

Silver Bell Group has demonstrated strong expertise across various industries, including Financial Services, Business Services, Advertising & Marketing, and Production. Clients consistently commend their high-quality talent acquisition, operational support, and effective lead generation strategies. Feedback highlights their responsiveness, professionalism, and adaptability, positioning them as a reliable partner for companies seeking scalability and efficiency. Overall, the sentiment is highly positive, suggesting a strong fit for businesses in need of robust staffing and operational solutions.
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Advertising & marketing Financial services Business services Other Industry

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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Silver Bell Group's pricing, noting it as a good fit for their budgets and recognizing the value for money provided. One client emphasized that their collaboration exceeded expectations, describing it as the 'gold standard of win-win partnership'. Another remarked on the transparent pricing with no hidden fees, which allows for scalable hiring. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of service received.
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Aplitt sp. z o.o.

5.0 3 reviews

Undisclosed

Undisclosed

250 - 999

Gdańsk, Poland

Services provided

10% Call Center Services

15% Application Management & Support

15% Application Testing +6

10% Custom Software Development

10% Customer Service Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% Mobile App Development

10% Web Development

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

Aplitt sp. z o.o. is a technology solutions company that specializes in developing financial software and mobile applications, with particular expertise in data migration and system integration. Reviews indicate overwhelmingly positive feedback, highlighting their technical proficiency, adaptability, and effective communication. Approximately 90% of reviewers commend their professional approach and timely project delivery, with minor suggestions for improved project management and user support in future endeavors.

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Reviews mention Accessible
Clients commend Aplitt sp. z o.o. for their accessibility and responsiveness throughout project implementation. One reviewer highlighted the team's 'flexibility and availability,' stating that communication was seamless and adaptation to client needs was exemplary. The professional approach and understanding demonstrated by the project team were also noted as significant strengths. Overall, the sentiment reflects a strong appreciation for Aplitt's commitment to client engagement and effective communication.

Mobile App Dev for Credit Union

5.0 May 15, 2023

We are very pleased with the flexibility and availability of the project team we worked with during implementation. Our technology partner made sure that the project was in line with best practices and industry standards. Together, we worked on developing and testing a mobile application to ensure the highest quality of the product.
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Industry Experience

Aplitt sp. z o.o. has established a strong presence in the financial services industry, demonstrating expertise in developing mobile applications and financial software solutions. Client feedback highlights their adaptability, effective communication, and adherence to industry standards, leading to successful project outcomes. They are particularly noted for their ability to deliver projects on time and capture user requirements efficiently. This makes Aplitt a suitable partner for organizations in the financial services sector seeking reliable technology solutions.
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Financial services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Aplitt sp. z o.o. for providing good value for money, with feedback emphasizing their competitive pricing and alignment with budgetary constraints. One client noted the company's 'great culture fit' and 'good value for cost', while another appreciated their 'effective project management' and timely delivery, which contributed to a successful collaboration. Overall, the sentiment reflects satisfaction with the balance between cost and quality of service.
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GroupOne

4.0 1 review

$1,000+

< $25 / hr

250 - 999

Jefferson City, MO

Services provided

25% Call Center Services

50% Back Office Outsourcing

25% Transcription

Focus Areas

50% Third party verification

50% Collections Recovery Services

GroupOne is a service provider specializing in Contact Center and Customer Support Services, particularly in medical billing. Feedback indicates that 75% of the workload is alleviated for clients, saving 20 man-hours monthly. While users find the service easy to utilize, there is room for improvement in reporting capabilities.

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0 of 1 Call Center Services reviews are 5 stars

$10,000,000 + avg. project cost

Call Center Services PROJECT HIGHLIGHT

Medical Billing Support for Health Company
4.0 — Read more
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Industry Experience

GroupOne has demonstrated expertise primarily in the medical billing sector, providing substantial time and cost savings for clients. Feedback highlights their effectiveness in streamlining back office operations, allowing internal staff to focus on core tasks. Clients appreciate their ease of use and timely service delivery, though there is room for improvement in reporting capabilities. Overall, GroupOne is well-suited for healthcare-related projects, offering impactful solutions that enhance operational efficiency.
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Select Industry to see insights

Other industries

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Average Project Cost Breakdown

$10,000,000 + (1)

What Clients Have Said
Clients generally perceive GroupOne as offering good value for money, particularly in terms of time savings and efficiency. One client noted that their involvement allowed the company to save 20 man-hours monthly, demonstrating a tangible benefit. The pricing structure is described as a long-term deal, indicating stability. However, feedback suggests that improvements could be made in their reporting services to enhance overall value.
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Call Experts

4.4 16 reviews

Undisclosed

Undisclosed

50 - 249

Charleston, SC

Services provided

85% Call Center Services

15% Customer Service Outsourcing

Focus Areas

100% Third party verification

Call Experts is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. Reviewers consistently praise their ability to meet goals and deliver quality service, with approximately 100% noting their positive impact on efficiency and cost savings. However, some suggest potential improvements in service expansion and call rate optimization.

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Reviews mention Timely
Clients have consistently praised Call Experts for their timely service delivery, highlighting that the company effectively meets all specified goals and deadlines. One client noted, 'They always meet our goals,' indicating a strong reliability in performance. Additionally, another feedback mentioned that Call Experts saves significant time, as they are proficient in their tasks. Overall, the sentiment regarding timeliness is highly positive, reflecting the company's commitment to prompt and quality service.

Customer Support for Retail Company

5.0 Dec 23, 2017

They do exactly what I need and meet all times and goals.
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6 of 16 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Great Price and Improved Customer Service
4.5 — Read more
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Industry Experience

Call Experts has demonstrated expertise across various industries including Retail, Automotive, Utilities, Information Technology, Telecommunications, Manufacturing, Financial Services, and Advertising & Marketing. Clients consistently highlight their strengths in providing quality customer service, effectively managing inbound calls, and generating time and cost savings. Overall sentiment is positive, particularly in Retail and Other Industries, where Call Experts is recognized for enhancing service quality and meeting operational goals.
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Select Industry to see insights

Retail Other industries Automotive Utilities Advertising & marketing Information technology Telecommunications Manufacturing Financial services IT Services

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Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (3)

What Clients Have Said
Call Experts is perceived as offering good value for money, with clients noting that their monthly billing structure is manageable and cost-effective. One client mentioned they save approximately $300 and several hours each month by outsourcing, while another emphasized the significant savings in time and effort compared to hiring in-house staff. Overall, the sentiment is positive, with clients appreciating the quality of service relative to the costs incurred.
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The Contact Company

5.0 2 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Birkenhead , England

Services provided

10% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

50% Third party verification

50% Customer Surveys & Market Research Calls

The Contact Company specializes in Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call services, telemarketing, and phone support. With 100% satisfaction across reviews, clients praise their seamless workflow, agility, and commitment to customer satisfaction, emphasizing their positive company culture and transparency.

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Reviews mention Timely
The overall sentiment regarding timeliness in The Contact Company's service is highly positive. Clients have noted the team's ability to deliver timely reports and solutions, contributing to a seamless collaboration. One client specifically mentioned their impressive commitment to transparency and addressing obstacles promptly. This consistent feedback suggests that The Contact Company effectively meets deadlines and maintains a proactive approach, reinforcing their reputation as a reliable partner.

Call Center Services for Children's Retailer

5.0 Jan 24, 2019

Our collaboration has been seamless. The team delivers timely reports and solutions as needed.
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Industry Experience

The Contact Company has demonstrated strong expertise in the Media and Retail industries. In Media, they successfully established a scalable support center for YouView, achieving over 80% customer satisfaction with a focus on company culture and flexibility. In Retail, they provided high-quality call center services for Great Little Trading Co., maintaining seamless collaboration and transparency. Overall, feedback highlights their strengths in customer service, operational efficiency, and adaptability, making them suitable for projects in both sectors.
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Retail Media

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Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Clients consistently highlight The Contact Company’s exceptional value for money, noting their competitive pricing structures and high-quality service. For instance, one client praised their 'value-based pricing' during a vendor selection process, while another emphasized the cost-effectiveness of their customer support services. Overall, sentiment is highly positive, with clients expressing satisfaction regarding the balance of quality and affordability, reinforcing the company's reputation as a valuable partner.
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Munzai Solutions

5.0 3 reviews

Undisclosed

$25 - $49 / hr

10 - 49

Karachi, Pakistan

Services provided

20% Call Center Services

60% Sales Outsourcing

10% CRM Consulting and SI +1

10% Customer Service Outsourcing

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

Munzai Solutions is a company specializing in Contact Center Services, offering comprehensive outbound lead generation and customer engagement solutions. They have been praised for their responsiveness, adaptability, and commitment to quality, with 100% reporting compliance and steady year-on-year growth. While some suggest improvements in industry knowledge and strategic targeting, overall, they maintain a strong reputation, evidenced by high ratings and effective project management.

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2 of 2 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outbound Lead Gen & Client Management for Textile Mfr
5.0 — Munzai Solutions provides outbound lead generation support for a textile manufacturer. They identify potential leads, conduct cold calling, qualify leads, set appointments, and manage communication Read more
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Industry Experience

Munzai Solutions has demonstrated strong capabilities in the Advertising & Marketing and Manufacturing industries. Clients noted their effectiveness in lead generation and client management, leading to measurable success such as increased client acquisition and revenue. The overall sentiment is highly positive, highlighting their tenacity, professionalism, and adaptability. Their strengths lie in tailored outreach strategies and proactive communication, making them a suitable partner for businesses seeking to enhance sales pipelines in these sectors.
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Advertising & marketing Manufacturing

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Canada (1) Pakistan (1) United States (1)

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AdvancedMD

5.0 1 review

$1,000+

< $25 / hr

250 - 999

South Jordan, UT

Services provided

15% Call Center Services

75% Back Office Outsourcing

10% Customer Service Outsourcing

Focus Areas

50% Third party verification

50% Collections Recovery Services

AdvancedMD is a company specializing in back-office services, including Call Center and Customer Support Services. Reviews highlight their ability to deliver organized, efficient service that reduces client workload and stress, with consistently favorable results. Approximately 100% of reviewers commend their capability to enhance workflow and create a comforting work atmosphere.

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1 of 1 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Medical Billing for Hospitality Company
5.0 — Read more
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Industry Experience

AdvancedMD has demonstrated expertise primarily in the Hospitality & Leisure sector, receiving positive feedback for their organized and friendly service, which enhances operational efficiency and client satisfaction. Their ability to streamline back office operations has been noted to save clients significant time and costs, with an emphasis on creating a stress-free work environment. Overall sentiment in this industry is favorable, highlighting their strengths in client service and effective communication.
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Hospitality & leisure

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with AdvancedMD's pricing structure, noting its flexibility in creating bundles tailored to specific needs. One client highlighted savings of $450-$500 monthly, which underscores the perceived value for money. While the overall sentiment is positive, some feedback suggests the company should continue to enhance its offerings to attract more clients, indicating a need for ongoing value improvement in their services.
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Extreme BPO

5.0 3 reviews

$5,000+

Undisclosed

10 - 49

Services provided

10% Call Center Services

10% Customer Service Outsourcing

10% Search Engine Optimization +14

5% Branding

5% Content Writing Services

5% E-Commerce Development

5% ERP Consulting and SI

5% Ecommerce Marketing

5% Email Marketing

5% Finance & Accounting Outsourcing (FAO)

5% Logo

5% Pay Per Click

5% Performance Marketing

5% Sales Outsourcing

5% Social Media Marketing

5% Web Design

5% Web Development

Focus Areas

20% Third party verification

35% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls +1

20% Collections Recovery Services

Extreme BPO specializes in Contact Center Services and Customer Support Services, integrating digital marketing with telephonic support. Reviews highlight their responsiveness and effective project management, with 100% positive feedback on their ability to enhance customer engagement and generate leads. This company effectively handles phone support while boosting clients' digital presence.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Digital Mktg & Customer Support Services for Travel Agency
5.0 — Extreme BPO provides digital marketing and customer support services for a travel agency. The team manages the client's SMM and PPC campaigns to increase brand visibility and generate qualified Read more
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Industry Experience

Extreme BPO has demonstrated expertise in the consumer products and services sector, particularly in travel and tourism. Clients like Holiday World Travel & Tours praised their ability to enhance brand visibility and customer engagement through effective social media and PPC strategies. Overall, the sentiment is positive, highlighting Extreme BPO's responsive project management and integration of digital marketing with customer support, making them a strong candidate for similar industries seeking growth and customer interaction enhancement.
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More responsive than most other service providers

Extreme BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Clevertone

5.0 3 reviews

$5,000+

$100 - $149 / hr

250 - 999

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

Clevertone is a professional review management company that excels in organizing and delivering seamless services. With 100% positive feedback, clients praise their transparent approach, efficient communication, and punctual delivery. Clevertone's ability to meet project goals without false promises is highly valued, making them a recommended partner for managing online reviews.

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Industry Experience

Clevertone has demonstrated expertise in the retail industry, particularly in managing online reviews. Feedback highlights their organizational skills, transparency, and effective communication, resulting in successful project outcomes. Clients appreciate their timely delivery and alignment with budget expectations. Overall sentiment in the retail sector is highly positive, making Clevertone a suitable choice for businesses looking to enhance their online reputation.
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Retail

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Clevertone as offering excellent value for money, with specific feedback highlighting their transparent pricing and budget alignment. One client noted that the company's pricing fit their budget while expressing satisfaction with the organized and seamless service provided. Overall, the sentiment reflects a strong appreciation for Clevertone's ability to deliver on promises without overselling, reinforcing their reputation for cost-effectiveness and reliability.
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Westpark Communications

4.8 4 reviews

Undisclosed

Undisclosed

50 - 249

Spring, TX

Services provided

25% Call Center Services

40% Customer Service Outsourcing

25% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

33% Third party verification

34% B2C Telemarketing & telesales

33% Customer Surveys & Market Research Calls

Westpark Communications is a versatile provider of Contact Center Services, specializing in Customer Care Services and telephonic support, including Inbound and Outbound Call Center solutions. Reviews indicate positive customer feedback, highlighting professional, friendly service and effective results, with 100% of reviewers noting their attention to detail and reliability. However, some mention a need for improved agent training.

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Reviews mention Detail-oriented
Clients have highlighted Westpark Communications' exceptional attention to detail, emphasizing their thorough approach in setting up call structures and scripts. One client noted, 'They assist us in setting up our call structure and script so that it’s better than it’s ever been,' showcasing their meticulous work. The overall sentiment is overwhelmingly positive, with clients expressing satisfaction and appreciation for the personalized service and dedication demonstrated by the team.

Call Center Support for Real Estate Company

5.0 May 4, 2020

What did you find most impressive about this company? Attention to detail and people who really care.
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2 of 4 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Online Customer Support for Consumer Products Provider
4.5 — Read more
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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised Westpark Communications for their excellent value for money, noting that their pricing is reasonable compared to competitors. One client mentioned, 'the pricing was reasonable compared to the other call center,' while another highlighted savings of approximately $500 monthly. Overall, feedback indicates that the services provided lead to increased efficiency and revenue, confirming the company's strong cost-effectiveness and commitment to client satisfaction.
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Tampa, Florida (1) Austin, Texas (1) Burlington, Vermont (1) San Diego, California (1)

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Marke.tel

5.0 23 reviews

$10,000+

< $25 / hr

250 - 999

Services provided

30% Call Center Services

35% Back Office Outsourcing

35% Customer Service Outsourcing

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

Marke.tel is a Customer Service Center offering Contact Center Services, including both Inbound and Outbound Call Center functions, along with Telemarketing and Customer Support Services. Reviews highlight their efficiency, professionalism, and cost-effectiveness, with 100% of reviewers noting significant payroll savings and improved response times. Their proactive communication and client-first approach foster strong client relationships, though better holiday notifications are suggested.

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Reviews mention Timely
Overall, clients expressed a positive sentiment regarding the timeliness of Marke.tel's services. They highlighted the company’s organized project management and swift response times. For instance, one client noted a 60% reduction in first-response time and praised the timely completion of tasks, including agent replacements in less than four days. Another client commended the rapid onboarding process, stating the team was operational within ten days of recruitment. Such feedback underscores Marke.tel's commitment to delivering services promptly and efficiently.

BPO Services for Online Learning Platform

5.0 Jun 10, 2025

They managed their project very effectively. Services such as hiring and onboarding the system were done in a timely or even faster manner. Everything continued to go smoothly when we had to switch two agents during the year.
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BPO & Call Center Services for SaaS Platform

5.0 Jun 11, 2025

Student emails used to take 10 hours to be answered after they were sent but this was cut short to just 2 hours. All the old unprocessed enrollments are addressed within the first month of operating the business. Two agent replacements were completed in just four days and no service issues were experienced in the process.
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BPO & Call Center Services for SaaS Platform

5.0 Jun 11, 2025

Communication was clear, timely and proactive at all times, which allowed us to develop a strong working relationship founded on trust.
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BPO Services for IT Company

5.0 Jul 4, 2025

Their plan handling was orderly, receptive and extremely versatile. They were able to work very fast and still ensure that the quality of their services was maintained at the same level, right through the recruitment and training process to the operation of the company on a day to day basis. The fact that they brought professional delivery, fast service and assimilation with our internal team was notable.
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BPO Services for Truck Leasing Company

5.0 Aug 28, 2025

Organized and on time: daily SLA monitoring, clean shift handovers, and quick responses to change requests.
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2 of 2 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for Financial Services Company
5.0 — Marke.tel provides BPO services for a financial services company. They deliver agents to handle all incoming communication through phone, chat, and email. They also provide back-office personnel for Read more
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Industry Experience

Marke.tel has demonstrated strong capabilities across various industries, including Supply Chain, Retail, Information Technology, Software, Financial Services, Education, Insurance, and Pharmaceuticals. Clients commend their efficient project management, rapid response times, and cost-effective solutions. In Supply Chain and Logistics, they excelled in reducing response times and increasing order accuracy. Their expertise in IT and Software was notable for enhancing back-office operations with seamless integration. Overall, client sentiment is highly positive, reflecting Marke.tel’s adaptability and alignment with industry needs.
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Information technology Software Financial services Education Insurance Supply Chain, Logistics, and Transport Retail Pharmaceuticals

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Average Project Cost Breakdown

$50,000 to $199,999 (3)

What Clients Have Said
Clients consistently highlight Marke.tel's competitive pricing, describing it as fitting their budgets and providing good value for money. For instance, several CEOs noted a 45-55% reduction in payroll costs compared to in-house teams, alongside seamless integration and efficient service delivery. Feedback emphasized that the company's flat-rate pricing model, starting at $11 per seat per hour with no hidden fees, contributed to a strong overall sentiment of satisfaction regarding cost-effectiveness.
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Empire Global Solutions

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Barranquilla, Colombia

Services provided

30% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

40% Third party verification

40% B2C Telemarketing & telesales

10% Collections Recovery Services +1

10% Customer Surveys & Market Research Calls

Empire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.

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Industry Experience

Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.
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Other Industry

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.
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Sunlightsol Technologies

4.8 4 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

40% Call Center Services

15% Mobile App Development

15% Web Development +3

10% IT Managed Services

10% Social Media Marketing

10% UX/UI Design

Focus Areas

25% Third party verification

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Customer Surveys & Market Research Calls

Sunlightsol Technologies is a web development company that specializes in creating modern, user-friendly e-commerce platforms and digital solutions. The company consistently receives positive feedback, with clients praising their technical expertise, project management, and ability to deliver projects on time. Over 90% of reviewers highlight their responsiveness and ability to adapt to changing requirements.

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Reviews mention Innovative
Sunlightsol Technologies has received high praise for its innovative solutions and commitment to quality. Clients have noted their unique ability to understand specific requirements and deliver tailored services, exemplified by one client's remark on the 'innovative approach' and 'dedication to delivering tailored solutions.' The consistent delivery of milestones and proactive communication further enhance their reputation as an innovative partner, with clients expressing complete satisfaction and no areas for improvement identified.

SEO, E-Commerce Web Development & Design for E-Book Store

4.5 Dec 28, 2024

It was their innovative approach and dedication to delivering tailored solutions. Their ability to understand our unique requirements, coupled with their technical expertise and proactive communication, made them a truly standout partner in the project.
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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Sunlightsol Technologies has received positive feedback over the past six months for their effective project management and clear communication. Clients have praised their ability to transform concepts into functional digital platforms, with one reviewer noting increased website traffic and improved customer engagement as measurable outcomes. The company is recognized for its responsiveness to changing requirements and delivering projects on time, aligning well with client values and budget expectations.
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Average Project Cost Breakdown

Less than $10,000 (4)

What Clients Have Said
Sunlightsol Technologies has received positive feedback regarding their overall cost and value for money. Clients consistently noted that the pricing fit their budget and highlighted the good value for the cost of services provided. For instance, one client emphasized that Sunlightsol Technologies aligned perfectly with their budget and values, while another mentioned the company's ability to deliver exceptional results without compromising quality. Overall, the sentiment reflects satisfaction with the financial investment in their services.
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Australia (1) India (1) United States (1)

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Triviat AI

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Services provided

30% Call Center Services

40% AI Consulting

30% Customer Service Outsourcing

Focus Areas

40% Third party verification

50% Customer Surveys & Market Research Calls

10% Collections Recovery Services

Triviat AI is a specialized firm focusing on developing and integrating AI-powered solutions, particularly in customer support and personal development platforms. Reviews highlight their agility and effectiveness, with 100% positive feedback regarding their project management skills and customization capabilities. Their solutions, such as chatbots and voice assistants, have significantly improved operational efficiencies for clients.

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Reviews mention Timely
Clients express a highly positive sentiment regarding Triviat AI's timeliness, noting their exceptional project management. One review highlighted, "Triviat AI’s project management is absolutely amazing. They deliver on time and listen to our feature requests." Additionally, the prompt responsiveness of their team has been commended, reinforcing their commitment to timely delivery. Overall, the feedback emphasizes reliability and adherence to deadlines, contributing to a successful partnership.

AI Development for IT Company

5.0 Mar 27, 2026

Triviat AI’s project management is absolutely amazing. They deliver on time and listen to our feature requests. We communicate via virtual meetings, emails, and messaging apps.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Triviat AI has received positive feedback in recent reviews, highlighting their flexibility and effective project management. A client noted their development of a customizable AI tool and chatbot, which significantly supported their app's functionality. The team’s responsiveness and ability to personalize solutions have been particularly praised, with no suggested areas for improvement. Overall, clients express satisfaction with Triviat AI's performance and the impact of their contributions.
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Industry Experience

Triviat AI has demonstrated expertise primarily in the Information Technology sector and other industries such as personal development. Client feedback highlights their strong capabilities in integrating AI solutions, enhancing customer support operations, and developing personalized AI tools. Clients commend their project management, flexibility, and responsiveness, indicating a positive overall sentiment. The company's strengths make them a suitable partner for businesses seeking innovative AI implementations, particularly in IT and personal growth platforms.
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Information technology Other industries

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Average Project Cost Breakdown

What Clients Have Said
Clients commend Triviat AI for providing excellent value for money, with one reviewer from MacPaw highlighting their competitive pricing and alignment with company values. The flexibility and effectiveness of the delivered solutions have resulted in improved operational efficiency, with 60% of requests automated. Overall, the sentiment is overwhelmingly positive, emphasizing responsive project management and the ability to deliver tailored solutions that meet client needs without compromising on quality.
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A1 Call Center

4.8 3 reviews

$1,000+

< $25 / hr

250 - 999

Noida, India

Services provided

25% Call Center Services

40% Back Office Outsourcing

25% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

38% Third party verification

37% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

A1 Call Center is a comprehensive contact center service provider specializing in outbound call center and telemarketing services. Overall, reviews are highly positive, with clients praising their excellent customer service and ability to improve business communications. Approximately 100% of reviews highlight their strengths in relationship-building and efficiency, although suggestions for improvement include faster processing and enhanced schedule flexibility.

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Reviews mention Timely
Clients have consistently praised the company for their responsibility, punctuality, and efficiency, highlighting their ability to manage tasks effectively. One client noted that the service provider saves them approximately $100,000 monthly, underscoring their timely delivery of services. However, there is feedback indicating a desire for greater flexibility in their scheduling. Overall, the sentiment regarding timeliness is predominantly positive, reflecting the company's commitment to meeting client needs promptly.

Customer Verification for Administrative Department

5.0 Aug 11, 2017

The service provider's strengths include their responsibility, punctuality, seriousness, and efficiency. These qualities contribute significantly to their ability to complete tasks efficiently and on time.
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Industry Experience

A1 Call Center has established a strong reputation in the Telecommunications and Legal industries, consistently receiving positive feedback for their customer service and efficiency. Clients noted their ability to develop strong relationships and provide significant cost savings, particularly in managing outbound calls. Overall sentiment across these industries is highly favorable, with clients appreciating their productivity and responsiveness. This provider is well-suited for organizations seeking reliable outbound services and effective customer engagement.
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Select Industry to see insights

Telecommunications Legal Other industries

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding A1 Call Center's pricing and value for money, noting that their services are cost-effective. One client highlighted a monthly savings of $2,000, while another reported an impressive savings of $100,000 per month. Feedback also praised their competitive pricing structure and the quality of service provided, with clients feeling they receive excellent value for their investment. Overall, the company is viewed as delivering strong financial benefits alongside quality service.
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Chicago, Illinois (1) New York City, New York (1) Flushing, New York (1)

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VoiceStamps

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

50% Call Center Services

30% Business Consulting

20% Unified Communications Consulting & SI

Focus Areas

50% Third party verification

50% Collections Recovery Services

VoiceStamps is a company specializing in Contact Center Services, particularly excelling in outbound call handling and Telemarketing Services. They are praised for their quality, saving clients significant time and $20,000 monthly on average. However, some feedback suggests improvement in speed is needed. Overall, feedback is generally positive, emphasizing their effectiveness and ability to provide valuable information.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outbound Dialing Services for IT Company
5.0 — Read more
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Industry Experience

VoiceStamp has demonstrated expertise primarily in the Information Technology sector, where they have successfully provided outbound services that significantly reduced costs for clients. Feedback highlights their strength in delivering quality services and responsiveness, leading to substantial time and financial savings. The overall sentiment is positive, indicating that companies within the IT industry seeking effective outbound communication solutions would benefit from VoiceStamp's capabilities.
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Select Industry to see insights

Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have noted that VoiceStamp offers significant value for money, particularly in terms of cost savings. One client reported saving $20,000 monthly, highlighting the company's effectiveness in reducing expenses. The pricing structure is managed through a bank, ensuring transparency. While some feedback indicated a need for improved speed, the overall sentiment is positive, with clients appreciating the quality of service relative to the costs incurred.
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DelonApps

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Lagos, Nigeria

Services provided

20% Call Center Services

15% Corporate Training & Coaching

15% Recruiting +8

15% Staffing

10% Customer Service Outsourcing

5% Custom Software Development

5% IT Managed Services

5% IT Staff Augmentation

5% Mobile App Development

3% HR Outsourcing

2% Sales Outsourcing

Focus Areas

10% Third party verification

50% B2C Telemarketing & telesales

30% Collections Recovery Services +1

10% Customer Surveys & Market Research Calls

DelonApps is a company specializing in Contact Center Services and Customer Support Services, particularly excelling in 24/7 call center solutions. Reviewers frequently commend DelonApps for their affordability, precision, and empathy, with 100% positive feedback highlighting their seamless project delivery and remarkable customer service. Approximately 50% of reviewers also emphasize their excellent communication and value for cost.

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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Process Automation & Optimization for Engineering Company
5.0 — An engineering company hired DelonApps to automate and optimize their processes. The goal was to improve the client’s productivity and service delivery. Read more
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Industry Experience

DelonApps has demonstrated strong expertise in various industries, including Oil, Gas, and Petrochemical, where they excelled in process automation and optimization, resulting in enhanced productivity and customer satisfaction. In the Information Technology sector, their business process outsourcing and 24/7 customer services have significantly improved operational efficiency and sales for clients. Additionally, they effectively serve the medical field by providing reliable call center solutions. Overall, feedback indicates a positive sentiment towards their affordable, high-quality services across these domains.
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Engineering Healthcare Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Clients consistently highlight DelonApps' competitive pricing and exceptional value for money. For instance, one client noted that their budget was well accommodated while receiving great service quality. Another client remarked on DelonApps' ability to deliver excellent services at affordable rates, even more competitively priced than options from other countries. Overall, feedback reflects a strong sentiment that DelonApps provides high-quality solutions that align well with client budgets, enhancing their overall satisfaction.
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MiXBS

5.0 23 reviews

Undisclosed

< $25 / hr

1,000 - 9,999

Plantation, FL

Services provided

25% Call Center Services

30% Business Consulting

25% Customer Service Outsourcing +1

20% Market Research

Focus Areas

15% Third party verification

60% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

MiXBS is a company specializing in Contact Center Services, providing 24/7 phone support with a focus on maintaining client branding and professionalism. Reviews indicate a 100% positive feedback rate, praising their cost-effective solutions and responsive team, with 100% of reviewers highlighting their US-based customer service agents and customizable approach.

See all 23 projects

1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Staffing Co
5.0 — MiXBS provided call center services for a staffing company. The team answered calls 24/7 and sent messages to the client, using a customized script to communicate with the client's customers. Read more
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Industry Experience

MiXBS has demonstrated expertise primarily in the Automotive industry, providing effective 24/7 call handling solutions. Clients commend their professional and responsive team, which enhances client engagement and operational efficiency. Their ability to customize communication strategies ensures a consistent brand voice, contributing to improved client satisfaction. Overall, feedback reflects a positive sentiment, highlighting MiXBS's value in staffing and customer support roles, making them a strong candidate for businesses seeking similar services.
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Select Industry to see insights

Automotive

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$22 Customer Support 20 - 40 calls / emails / chats $40 Customer Support 40 - 80 calls / emails / chats $100 Customer Support 200 - 300 calls / emails / chats

Multilingual Customer Support
At MiXBS, we specialize in providing multilingual, instant remote teams to help you handle increasing demands with ease while reducing operational costs. What will you get? Clear hourly rates, no long-term contracts Remote teams from cost-effective regions Scale up or down quickly based on demand Launch projects within 3 days
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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.