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Top Call Center Services & Voice Services in Durham

Ratings Updated: April 26, 2025

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Featured

What are Featured Providers?
SalesRoads

4.9 63 reviews
Premier Verified

$5,000+

Undisclosed

50 - 249

Serves Durham, United States

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

SalesRoads is a telemarketing services company specializing in outbound call center and customer support services. The firm receives overwhelmingly positive feedback, with a notable emphasis on their effective lead generation and consistent execution, as cited by nearly all reviewers. Their project management and ability to integrate seamlessly into clients' operations are highly praised, although initial onboarding could be improved.

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Reviews mention Great project management

Clients consistently commend SalesRoads for their exceptional project management skills. One VP noted their team's responsiveness and ability to manage expectations effectively, stating, 'Project Management has been incredible.' Another client emphasized that SalesRoads delivers on their promises, highlighting their excellent communication and timely execution. The CEO of Skyline Building Care praised the company's execution and communication, while a consulting client lauded their hands-on approach, stating, 'SalesRoads is very much a can-do company.' Overall, feedback reflects a strong sentiment of satisfaction and reliability.

Outbound Calls Services for Concierge Medicine Co

5.0 Nov 6, 2023

Project management is excellent. They’re very responsive, and the team does everything they say they’ll do. We communicate through Zoom and emails.

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Sales Outsourcing for SaaS Provider

5.0 Oct 17, 2023

SalesRoads has an amazing project management program. Led by a Client Success Manager, they work with us to grasp our ideal customer profile, buyer personas, and the type of leads that will drive revenue for our team. They are very responsive and work to continually iterate so that they can help you exceed your sales goals.

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Outreach Campaigns for Manufacturing Firm

5.0 Oct 19, 2022

The Salesroads project management team was extremely hands-on and available as needed. Most issues were resolved in an extremely timely manner. If there was ever an intricate issue; David, CEO was always available to help as well.

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Call Center Services for HR & Payroll Software Company

5.0 Sep 23, 2022

They were outstanding from a project management perspective. We typically communicated through Microsoft Outlook and phone calls.

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Appointment Setting for Inventory Company

5.0 Jun 19, 2019

From a management standpoint, they were very easy to work with. They met all our deadlines and were an outstanding partner. If we needed something, even on short notice, they'd put together a solution for us right away. Most of our communication was through email, phone, and their web portal.

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Average Project Cost Breakdown

$50,000 to $199,999 (29)

$10,000 to $49,000 (23)

$200,000 to $999,999 (7)

Less than $10,000 (1)

$1,000,000 to $9,999,999 (1)

$10,000,000 + (0)

What Clients Have Said

SalesRoads is frequently commended for delivering strong value for money, with multiple clients noting their competitive pricing and effective lead generation strategies. Clients have reported satisfaction with the cost relative to the results achieved, such as increased sales and qualified leads. One client highlighted that SalesRoads provided a 100% ROI, while another mentioned a significant increase in appointments and sales volume. Overall, the sentiment surrounding their pricing and value proposition is highly positive.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months

In the past six months, SalesRoads has received positive feedback for their exceptional project management and responsiveness. A VP of Operations noted the team's genuine interest in their company and effective lead generation strategy, resulting in a successful sales funnel. Clients appreciate the company's cultural alignment and value for cost. Overall, sentiment is highly favorable, with clients expressing satisfaction and an eagerness to continue collaboration.

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Austria (1)

Canada (2)

Spain (1)

United States (59)

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Hugo Inc. | Top CX Provider

5.0 26 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Durham, United States

Services provided

10% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

20% Data Annotation Services

10% Content Moderation Services

Hugo is a company specializing in Contact Center Services, offering comprehensive Customer Support Services, including inbound and outbound call handling. Clients consistently praise Hugo's adaptability and efficiency, with 100% of reviewers noting improved operational capabilities and customer engagement. Their expertise has led to significant business improvements, such as a 99.8% accuracy in order processing and enhanced customer support experiences.

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Reviews mention Professional

Clients consistently commend Hugo for their exceptional professionalism and adaptability. Feedback highlights their impressive commitment to timely deliveries and seamless integration of company culture into their services. One client noted their 'unwavering commitment to on-time deliveries' and 'customized approach,' while another emphasized their 'exceptional understanding of our company culture.' Overall, the sentiment reflects a strong appreciation for Hugo's reliability, responsiveness, and ability to enhance customer support experiences.

Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.

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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co

5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more

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1 of 1 reviews is 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 1 time in the past 6 months

Recent client feedback highlights Hugo Inc.'s exceptional performance in scaling global customer experience infrastructure and streamlining partner integration. A financial services CMO noted a significant reduction in partner integration time and improved customer satisfaction metrics, including a Net Promoter Score increase from 52 to 78. Clients appreciate the team's efficiency, flexibility, and proactive approach to customer success, with no significant areas for improvement identified. Overall sentiment is highly positive, showcasing Hugo Inc. as a valuable partner.

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France (1)

Kenya (3)

Netherlands (1)

United Arab Emirates (1)

United States (9)

England (1)

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Martal Group

4.8 96 reviews
Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

Serves Durham, United States

Services provided

10% Call Center Services

75% Sales Outsourcing

15% Email Marketing

Martal Group is a lead generation and sales engagement company known for their multi-channel approach, including email, phone, and LinkedIn outreach. Reviews reflect a mixed yet predominantly positive perception, with 71% of feedback highlighting effective lead generation and consistent communication. They impress clients with their adaptability and strategic input, though some reviews mention areas for improvement in empathy and industry-specific understanding.

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Reviews mention Team players

Client feedback highlights Martal Group's strong emphasis on collaboration and teamwork. Clients consistently note the company's dedication to understanding their needs and integrating insights into project strategies. For instance, one client praised Martal for treating their project as a partnership rather than a task, while another emphasized the seamless communication and effective workflow, stating that Martal acts as an extension of their own team. Overall, sentiment regarding Martal Group as team players is overwhelmingly positive.

Marketing Strategy Development for Digital Marketing Company

5.0 Oct 25, 2023

Martal prioritizes collaborative partnerships. They’re always ready to include our insights into the process. While they are experts in lead gen, they understand the value of seeing the process from different perspectives.

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Digital Marketing for Social Media Management Platform

5.0 Jun 26, 2023

The people at Martal Group are what sets them apart. They don’t approach a new project like it’s just another task on their to-do list. Instead, the team focuses on creating value and developing long-term partnerships.

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Staff Augmentation & Advertising for Marketing Tech Platform

5.0 May 20, 2022

Martal works as an effective extension of our team, and works closely with us to continuously update our ICP, improve our messaging, and qualify new opportunities. We’re in touch with the team every week on these focuses.

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Outbound Sales Strategies for Nonprofit Automation Platform

5.0 Apr 14, 2022

The workflow has been great! We have constant communication and collaboration from the team. Once a week, we meet to discuss campaign progress and strategy.

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Lead Generation Service for EPM Solution Provider

5.0 May 7, 2020

We work so well with them because they don’t compete with my team, they’re part of our internal team. It’s collaborative, and that’s why it has been so successful.

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7 of 12 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Consulting Co

5.0 — Martal Group provided call center services for a consulting company. The team called target organizations to secure meetings for the client’s field salesforce in an effort to generate leads. Read more

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3 of 5 reviews are 5 stars

2 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 5 times in the past 6 months

In the past six months, Martal Group has received positive feedback for their lead generation services, with clients noting impressive results such as significant increases in inbound traffic and successful appointment settings. Clients appreciated their professionalism, quick iterations, and alignment with company values. However, one review indicated a lack of tangible results in a specific case, suggesting a need for improved responsiveness to client concerns. Overall, sentiment remains largely favorable, highlighting Martal Group's effectiveness and client-oriented approach.

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Australia (1)

Armenia (1)

Brazil (1)

Canada (18)

Taiwan (1)

Denmark (1)

Finland (1)

France (1)

Germany (4)

India (3)

Israel (7)

Pakistan (1)

Romania (1)

Russia (3)

Ukraine (1)

United States (45)

England (1)

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Helpware

4.8 45 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Durham, United States

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a provider of comprehensive Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Customer Care Services. The reviews reflect a strong client satisfaction rate, highlighting Helpware's adaptability, professionalism, and seamless integration with client teams. Approximately 90% of feedback emphasizes impressive scalability and proactive management, with no significant areas for improvement mentioned.

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Reviews mention Detail-oriented

Clients have consistently praised Helpware for their detail-oriented approach, highlighting their attentiveness to customer inquiries and effective communication. One client noted that Helpware's internal procedures and attention to detail led to improved response times and reliability. Additionally, their focus on creating clear roles and responsibilities within the team has been recognized as a strength, contributing to a strong partnership and high-quality service delivery.

Customer Service Team for Lifestyle Brand

5.0 Oct 28, 2019

Helpware's team lead, Charley, has provided constant coaching and direct communication with us to create a strong partnership within our customer service department. Thanks to their internal procedures and overall productivity, incite and attention to detail, Helpware has shown reliability and high-quality work. Each team member is thoughtful with their time and attentive to our requests.

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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner

5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more

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More responsive than most other service providers

Helpware is very responsive

They are a great candidate to start a conversation with. Send them a short message or project inquiry.

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Canada (1)

Georgia (1)

New Zealand (1)

United States (39)

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BOS Digital

5.0 13 reviews

$5,000+

$100 - $149 / hr

10 - 49

Raleigh, NC

Services provided

20% Social Media Marketing

10% Advertising

10% Content Marketing +6 services

10% Conversion Optimization

10% Digital Strategy

10% E-Commerce Development

10% Email Marketing

10% Sales Outsourcing

10% Web Development

BOS Digital is a comprehensive digital marketing agency providing services such as social media management, SEO, content creation, and digital strategy optimization. Across diverse projects, they are praised for their organizational skills, effective communication, and attention to detail. Approximately 90% of reviewers highlight their professionalism and ability to deliver results. Clients particularly appreciate their client-centered approach and ability to align with company goals.

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Reviews mention Detail-oriented

Clients consistently praise BOS Digital for their detail-oriented approach, noting their exceptional attention to detail and communication skills. One client highlighted that BOS 'pays attention to details, are excellent listeners, and always get it right.' Another stated their 'attention to detail and technical knowledge' were instrumental in resolving complex advertising issues. Overall, the sentiment around BOS Digital reflects a strong appreciation for their meticulousness and client-centered service.

Digital Marketing for Health Monitoring Company

5.0 Aug 30, 2022

They pay attention to details, are excellent listeners, and always get it right. They are extremely client-centered and possess strong communication skills.

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Facebook Ads & Digital Marketing Support for Art Company

5.0 Sep 29, 2021

BOS has been awesome in terms of communication, attention to detail, and technical knowledge. Moreover, our Facebook ads problem is also something new to them. However, thanks to their attention to detail and knowledge of Facebook, they’ve accomplished the project in a timely manner.

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Average Project Cost Breakdown

Less than $10,000 (6)

$10,000 to $49,000 (5)

$50,000 to $199,999 (0)

$200,000 to $999,999 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

BOS Digital is frequently praised for its cost-effectiveness and value for money. Clients noted that their pricing is competitive and tailored to fit various budgets, with one client stating, "their pricing is also by far the best we’ve ever had compared to other vendors." Another client highlighted the exceptional results achieved, saying, "they over delivered every step of the way." Overall, clients express satisfaction with the quality of service relative to the investment, reinforcing a strong sentiment of value.

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Apex, North Carolina (1)

Cary, North Carolina (1)

Charlotte, North Carolina (1)

Raleigh, North Carolina (6)

Louisburg, North Carolina (1)

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RelayTask LLC

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Morrisville, NC

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

20% Document Digitization & Management

20% Recruiting

RelayTask is a North Carolina-based LLC offering professional customer support services. Specializing in providing tailored solutions for businesses, RelayTask ensures efficient customer engagement,
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Featured

What are Featured Providers?
Select VoiceCom

4.9 8 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Durham, United States

Services provided

25% Call Center Services

35% Customer Service Outsourcing

20% Sales Outsourcing +2 services

15% Back Office Outsourcing

5% Business Continuity Management

Select VoiceCom is a versatile provider of Call Center Services, specializing in Customer Support and Telemarketing. They consistently receive positive feedback, with customers noting their excellent project management and alignment with company values. Notably, 75% of reviewers praised their cultural fit and communication, and clients have seen improvements such as a 35% increase in customer satisfaction scores.

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2 of 4 Call Center Services reviews are 5 stars

4 new reviews for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company

4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more

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More responsive than most other service providers

Select VoiceCom is very responsive

They are a great candidate to start a conversation with. Send them a short message or project inquiry.

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Australia (1)

United States (6)

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Hit Rate Solutions

4.7 13 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves Durham, United States

Services provided

45% Call Center Services

25% Back Office Outsourcing

15% Customer Service Outsourcing +1 service

15% Sales Outsourcing

Hit Rate Solutions is a company specializing in Contact Center Services, offering a range of services including Inbound and Outbound Call Center, Customer Support, and Telemarketing Services. Reviews reveal a strong emphasis on professionalism, with 100% of reviewers highlighting timely delivery and effective communication. Clients commend the company for its excellent value for cost, with many praising their responsiveness and ability to tailor services to specific needs.

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5 of 9 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Market Research Survey for Independent Consultant

5.0 — Outsourced resources from Hit Rate used telephone calls, emails, and texts to conduct data collection for marketing research. Read more

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Average Project Cost Breakdown

Less than $10,000 (6)

$10,000 to $49,000 (3)

$50,000 to $199,999 (1)

$200,000 to $999,999 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients consistently highlight Hit Rate Solutions as offering excellent value for cost, with many noting that their pricing fits within budget constraints. For instance, one client stated it provided 'good value for cost' and another emphasized the 'quality of work done for the price.' Overall, sentiment regarding the company's cost-effectiveness is highly positive, with multiple reviews praising their competitive rates and the professionalism of their services.

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More responsive than most other service providers

Hit Rate Solutions is very responsive

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Canada (1)

United States (9)

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HelpSquad

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Durham, United States

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad specializes in Contact Center Services, providing comprehensive customer support, including inbound call handling, telephonic support, and customer care services. With a focus on responsiveness and tailored solutions, 100% of reviewers commend their professionalism and adaptability. Clients appreciate their ability to manage tasks efficiently, leading to enhanced productivity, increased leads, and customer satisfaction.

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Reviews mention Attentive

Clients consistently highlight HelpSquad's attentiveness and responsiveness throughout their projects. One client noted, "Attentiveness and timeliness was on point," emphasizing the company's commitment to meeting specific needs. Additionally, another client remarked that HelpSquad "listened to our specific needs and tailored a solution that fit us," further reflecting their dedication to client satisfaction. Overall, the sentiment regarding HelpSquad's attentiveness is overwhelmingly positive, indicating a strong alignment with client expectations.

Call Center Services for Software Company

5.0 Feb 14, 2024

Attentiveness and timeliness was on point. They listened to our specific needs and tailored a solution that fit us.

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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months

Recent feedback for HelpSquad highlights a strong emphasis on excellent customer service and effective lead generation. A CEO from ReVerb noted a weekly increase of 10 leads due to HelpSquad's management of their live chat. Clients appreciated the team's responsiveness and constant communication, with no reported complaints. Overall, sentiment is highly positive, with clients valuing the company's alignment with their values and budget.

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More responsive than most other service providers

HelpSquad is very responsive

They are a great candidate to start a conversation with. Send them a short message or project inquiry.

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Rochester, Minnesota (1)

Lexington, Kentucky (1)

Oak Brook, Illinois (1)

Lawrenceville, New Jersey (1)

Hatboro, Pennsylvania (3)

Quakertown, Pennsylvania (1)

Souderton, Pennsylvania (1)

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ResponsePoint

4.7 8 reviews

$5,000+

$25 - $49 / hr

50 - 249

Cary, NC

Services provided

10% Call Center Services

40% Demand Generation Marketing

20% Account-Based Marketing +2 services

20% Email Marketing

10% Sales Outsourcing

ResponsePoint is a company specializing in Call Center Services and lead generation with expertise in B2B lead strategies. Approximately 67% of reviews highlight their success in generating high-quality leads, though 33% note issues with lead consistency or project deadlines. Their tailored and responsive approach often impresses clients, aligning well with company values and budgets.

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Reviews mention Professional

Clients have consistently praised ResponsePoint for their professionalism, citing exceptional communication and timely updates. One client noted their impressive adaptability to project changes and highlighted the clarity of their presentations. They also appreciated the effective use of dashboards for project tracking. Overall, the sentiment is overwhelmingly positive, with no significant complaints, indicating that ResponsePoint maintains a high standard of professionalism in their service delivery.

Lead Generation & Marketing Services for Research Firm

5.0 Apr 5, 2024

Response Point consistently delivered on time and quickly adapted to new requests as our project evolved. They impressed us with their timeliness and flexibility. What stands out most about ResponsePoint is their exceptional communication and timely updates. Their presentations are clear and professional, and their ability to swiftly adapt to new requests has been particularly impressive.

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1 of 3 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for Technology Company

4.0 — ResponsePoint has been hired by a technology company to generate SQLs (sales-qualified leads) and HQLs (highly-qualified leads). They've ended up focusing only on generating SQLs after a few months. Read more

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

Less than $10,000 (1)

What Clients Have Said

ResponsePoint is frequently praised for its competitive pricing and perceived value for money, with multiple clients noting that the cost fits their budget and aligns with the quality of service received. One client highlighted that ResponsePoint provided 'good value for cost,' while another emphasized their 'great culture fit' and 'pricing fit our budget.' Overall, clients appreciate the balance of affordability and effective results, although some mentioned inconsistencies in lead quality and delivery timelines.

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Stamford, Connecticut (1)

Chicago, Illinois (1)

Cupertino, California (1)

Riverside, California (1)

Boise, Idaho (1)

Lakeview, Texas (1)

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Responsive Technology Partners

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Raleigh, NC

Services provided

35% Call Center Services

40% IT Managed Services

25% Cybersecurity

Responsive Technology Partners is an IT managed services company based in Milledgeville, Georgia and Metter, Georgia. They provide IT managed services and Call Center Services.
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Inside Global

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Raleigh, NC

Services provided

50% Sales Outsourcing

30% Demand Generation Marketing

10% Account-Based Marketing +2 services

5% Email Marketing

5% Event Marketing

Launched in 2010, Inside Global is a Sales Outsourcing company. Their services include Sales Outsourcing and Demand Generation Marketing.
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Lease A Sales Rep

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Raleigh, NC

Services provided

50% Call Center Services

50% Sales Outsourcing

Launched in 2003, Lease A Sales Rep is a call center service and Sales Outsourcing company. The firm specializes in Call Center Services and Sales Outsourcing, and is small.
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REVGEN

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Raleigh, NC

Services provided

50% Call Center Services

50% Sales Outsourcing

Answering service company and Sales Outsourcing company REVGEN is based in Raleigh, North Carolina. Founded in 2014, the team provides Call Center Services and Sales Outsourcing.
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Featured

What are Featured Providers?
SureCall

4.8 11 reviews
Premier Verified

$5,000+

$50 - $99 / hr

250 - 999

Serves Durham, United States

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

SureCall is a comprehensive contact center service provider specializing in customer support services, inbound and outbound call handling, and telephonic support. Across their reviews, SureCall is praised for their exceptional project management skills, responsiveness, and flexibility, with over 80% of users highlighting their efficient communication and quick response times. Their ability to customize solutions to meet specific client needs is frequently noted as a key strength.

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Reviews mention Attentive

Clients consistently praise SureCall for their attentiveness and effective communication. One reviewer highlighted the team's professionalism and reliability, stating that they provide invaluable support during after-hours needs. The client noted that SureCall representatives are diligent in follow-ups and attentive to details, ensuring no information is lost during interactions. Overall, the sentiment reflects a strong appreciation for SureCall's commitment to client needs and their proactive engagement.

Voice Services for Government Organization

5.0 Oct 5, 2020

Every time I call SureCall, they get my name and phone number right away, just in case we get disconnected. I find that to be the most important, because I never have to explain what I need more than once. Also, they always listen and check-in with me. They’re great at follow-ups, which is something I really appreciate.

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Voice Services for Government Organization

5.0 Oct 5, 2020

SureCall is one of the most professional companies I know of. They’re very attentive, they have great follow up, and great communication skills. Their team representatives are always taking notes, so if you ever have any concerns, you’ll always know what happened on the phone call.

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5 of 7 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Advertising & Marketing Firm

5.0 — SureCall provides ongoing bilingual 24/7 customer phone and email support for an advertising and marketing firm. They've created training decks and tracked customer support data. Read more

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More responsive than most other service providers

SureCall is very responsive

They are a great candidate to start a conversation with. Send them a short message or project inquiry.

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Canada (5)

United States (4)

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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Durham, United States

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Professional

Clients commend Six Eleven Global Services for their high level of professionalism, highlighting effective communication and management. One client noted their 'high quality, professional management, and effective communication' as particularly impressive. Additionally, they maintained project accuracy over 95%, demonstrating reliability. Clients appreciated timely responses to requests and detailed feedback reviews, indicating a strong commitment to service excellence. Overall, the sentiment surrounding professionalism is overwhelmingly positive.

BPO Services for Logistics & Supply Chain Company

5.0 Apr 25, 2023

Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company

5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more

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More responsive than most other service providers

six eleven global services is very responsive

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Canada (1)

Malaysia (1)

United States (6)

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Belkins

4.9 223 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Durham, United States

Services provided

10% Call Center Services

70% Sales Outsourcing

10% CRM Consulting and SI +1 service

10% Email Marketing

Belkins is a lead generation and Contact Center Services company that excels in outbound email and telephonic support. With a strong emphasis on personalized outreach and appointment setting, their work consistently garners positive feedback, with over 90% of reviews highlighting their efficiency and proactive communication. Clients frequently commend their ability to foresee challenges and adapt strategies for improved results, offering great value for cost.

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41 of 43 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Account-Based Marketing for IT Services Company

5.0 — Belkins executed a targeted account-based marketing campaign for an IT services company. The tasks included identifying potential clients, creating outreach campaigns, cold calling, Read more

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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months

Recent client feedback for Belkins highlights their effective cold email outreach strategies, with one client noting impressive results from targeting thousands of potential customers. Clients appreciate their responsiveness and expertise in cold email best practices. However, there is a suggestion for improvement regarding the timely adjustment of strategies to enhance outcomes. Overall, sentiment remains positive, with clients valuing both the company's alignment with their values and the measurable success achieved.

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More responsive than most other service providers

Belkins is very responsive

They are a great candidate to start a conversation with. Send them a short message or project inquiry.

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Australia (1)

Belgium (2)

Canada (8)

Chile (1)

Cyprus (1)

Czech Republic (1)

Denmark (2)

Estonia (6)

Finland (1)

Germany (5)

India (1)

Ireland (2)

Israel (1)

Latvia (2)

Lithuania (1)

Mexico (1)

Netherlands (2)

Norway (2)

Poland (3)

Portugal (2)

Romania (1)

Russia (2)

Singapore (2)

Slovenia (1)

Switzerland (1)

Ukraine (20)

United States (133)

England (5)

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Infinity Marketing Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Raleigh, NC

Services provided

30% Call Center Services

30% Sales Outsourcing

10% Back Office Outsourcing +3 services

10% Market Research

10% Marketing Strategy

10% Public Relations

Infinity Marketing Services is a call center. The team provides Call Center Services and Sales Outsourcing, and the firm is based in Raleigh, North Carolina.
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The Lead Ninjas

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Raleigh, NC

Services provided

50% Sales Outsourcing

25% Advertising

25% Social Media Marketing

Established in 2020, The Lead Ninjas is a small Raleigh, North Carolina-based Sales Outsourcing company. Their team specializes in Sales Outsourcing and Advertising.
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Featured

What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

10% Call Center Services

60% Customer Service Outsourcing

20% Sales Outsourcing +1 service

10% Business Consulting

TDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.

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6 of 6 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Deployment for Consumer Products Company

5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read more

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (4)

$200,000 to $999,999 (1)

$10,000,000 + (1)

Less than $10,000 (0)

$10,000 to $49,000 (0)

$50,000 to $199,999 (0)

What Clients Have Said

Clients generally perceive TDCX as providing good value for money, with many highlighting their competitive pricing relative to the quality of service delivered. For instance, one client noted TDCX's ability to scale services while maintaining high standards, contributing to a significant cost reduction per case. However, some feedback indicated that pricing could be more competitive. Overall, the sentiment is positive, with clients appreciating the balance of cost and service quality.

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More responsive than most other service providers

TDCX is very responsive

They are a great candidate to start a conversation with. Send them a short message or project inquiry.

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Germany (1)

Singapore (7)

Spain (1)

United States (1)

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Carbon Design

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Raleigh, NC

Services provided

40% Digital Strategy

30% Sales Outsourcing

30% UX/UI Design

Carbon Design is a Digital Strategy company. The Raleigh, North Carolina-based team provides Digital Strategy and UX/UI Design.
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Xperience Ads

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Morrisville, NC

Services provided

40% Pay Per Click

20% Affiliate Marketing

20% Email Marketing +1 service

20% Sales Outsourcing

Xperience Ads is a pay per click company established in 2019. The small team provides Pay Per Click and Email Marketing.
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Inveniv

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cary, NC

Services provided

20% Call Center Services

50% Branding

20% CRM Consulting and SI +1 service

10% UX/UI Design

Inveniv, a small branding agency, is based in Cary, North Carolina. Their services include Branding and CRM consulting and SI.
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Ecomm Pro Media

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Raleigh, NC

Services provided

20% Pay Per Click

20% Sales Outsourcing

20% Search Engine Optimization +4 services

10% Advertising

10% Digital Strategy

10% Marketing Strategy

10% Social Media Marketing

Ecomm Pro Media is a Raleigh, North Carolina-based SEO company. They specialize in Search Engine Optimization and Pay Per Click.
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FlexOffers.com, LLC.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Raleigh, NC

Services provided

80% Affiliate Marketing

20% Sales Outsourcing

FlexOffers.com, LLC. Is a small Affiliate Marketing company based in San Francisco, California and Miami, Florida. Their services include Affiliate Marketing and Sales Outsourcing.
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Pig & Rooster

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Raleigh, NC

Services provided

20% Branding

20% Search Engine Optimization

20% Web Design +3 services

15% Content Marketing

15% Sales Outsourcing

10% Social Media Marketing

Founded in 2017, Pig & Rooster is a small Raleigh, North Carolina-based branding agency. Their team specializes in Branding and Search Engine Optimization.
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Solid Stratagems

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Wake Forest, NC

Services provided

10% Call Center Services

10% Content Marketing

10% Conversion Optimization +7 services

10% Email Marketing

10% Market Research

10% Marketing Strategy

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

Launched in 2015, Solid Stratagems is a small Market Research company based in Wake Forest, North Carolina. Their team focuses on Market Research and Marketing Strategy.
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AACS Call Center

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Greensboro, NC

Services provided

100% Call Center Services

AACS Call Center is an answering service. They are based in Greensboro, North Carolina and have small team. They specialize in Call Center Services.
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Anomaly Squared - BPO

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Greensboro, NC

Services provided

24% Call Center Services

38% Customer Service Outsourcing

25% Back Office Outsourcing +1 service

13% Sales Outsourcing

Anomaly Squared - BPO is a Customer Service Outsourcing company. The Greensboro, North Carolina-based team offers Customer Service Outsourcing and Back Office Outsourcing.
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RSVP Communications, Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Greensboro, NC

Services provided

10% Call Center Services

20% Direct Marketing

20% Email Marketing +4 services

20% Fulfillment

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% Sales Outsourcing

RSVP Communications, Inc is a Greensboro, North Carolina-based Email Marketing company. Launched in 1985, the team specializes in Email Marketing and Fulfillment.
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Influence to Action

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Greensboro, NC

Services provided

20% AI Development

20% Affiliate Marketing

20% Content Marketing +2 services

20% Sales Outsourcing

20% Search Engine Optimization

Content Marketing company Influence to Action provides Content Marketing and Affiliate Marketing. They were founded in 1999.
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AnswerPhone

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Greensboro, NC

Services provided

37% Call Center Services

63% Customer Service Outsourcing

AnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.
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NTT Business Solutions LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Greensboro, NC

Services provided

40% Call Center Services

60% Staffing

NTT Business Solutions LLC, a Staffing company, was launched in 2016. The company specializes in Staffing and Call Center Services, and is midsize.
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ArenaCX

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Raleigh, NC

Services provided

30% Call Center Services

30% Back Office Outsourcing

30% HR Consulting +2 services

5% Customer Service Outsourcing

5% Sales Outsourcing

ArenaCX is a call center. Based in Raleigh, North Carolina, the company was launched in 2020. Their team provides Call Center Services and Back Office Outsourcing.
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