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Top BPO Companies in New Haven

Ratings Updated: December 5, 2025

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Featured

What are Featured Providers?
Solvo Global

5.0 7 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New Haven, United States

Services provided

30% Back Office Outsourcing

15% Call Center Services

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.

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Reviews mention Proactive
Clients have reported a strong sense of proactivity from Solvo Global's team, noting that employees consistently seek better processes and improvements. One client highlighted that their staff is 'extremely proactive' and that every process is now documented, which was lacking before the engagement. Overall, the sentiment reflects a high level of satisfaction with Solvo Global's ability to enhance operational efficiency and communication.

BPO Services for Management Consulting Firm

5.0 Nov 22, 2021

My employees are extremely proactive and are constantly looking for a better way to do things. Every process is now documented, something I did not have prior to working with Solvo.
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Industry Experience

Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.
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Duluth, GA

2425 Commerce Avenue Northwest
Duluth, GA 30096
50 - 75

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New Haven, United States

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Chicago, IL

401 North Michigan Avenue
Chicago, IL 60611
1001 - 2000

+16786547342

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Remote CoWorker

4.8 166 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New Haven, United States

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance company that provides a wide range of services, including administrative support, marketing, and specialized tasks. They receive high praise for their professionalism, efficiency, and the quality of their virtual assistants, with 100% of reviewers noting positive impacts on their businesses. Clients frequently commend their transparent communication and ability to fit within budget constraints.

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23 of 23 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 23 times in the past 6 months
Recent client feedback for Remote CoWorker highlights a strong overall sentiment of satisfaction. Clients commend the professionalism, responsiveness, and expertise of their virtual assistants, noting significant improvements in operational efficiency and time savings. Specific instances include a CEO praising their assistant for dramatically reducing email management time and an attorney expressing gratitude for the high-quality legal support provided. No significant areas for improvement were identified, indicating a consistent level of service excellence.
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Average Project Cost Breakdown

Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients express satisfaction with Remote CoWorker's value for money, citing competitive pricing and high-quality support. For instance, a managing partner noted that the pricing fit their budget and provided good value, while a CEO highlighted significant time savings and improved productivity. Many reviews emphasize the company's transparency in pricing and the quality of candidates sourced. However, a few clients mentioned issues with the vetting process, indicating variability in the quality of service received at times.
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United States (101) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

Hollywood, FL

2450 hollywood blvd
Hollywood, FL 33020
76 - 100

(561) 571-5222

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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves New Haven, United States

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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Industry Experience

TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services

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United States (14) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

Portland, OR

1300 Southwest 6th Avenue
Portland, OR 97201
10 - 15

5032910027

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Martal Group

4.8 102 reviews

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Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

Uniondale, NY

Services provided

75% Sales Outsourcing

15% Email Marketing

10% Call Center Services

Martal Group is a lead generation and sales outsourcing company known for its effective multi-channel outreach strategies and ability to integrate with client teams as an extension rather than just a vendor. Approximately 88% of reviews highlight their professionalism, responsiveness, and valuable insights into lead generation. While generally positive, with 89% praising their results, some reviews noted areas for improvement in transparency and empathy for customer concerns.

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Reviews mention Accommodating
The sentiment related to Martal Group's accommodating nature is overwhelmingly positive. Clients commend their flexibility and responsiveness, noting their willingness to adapt strategies to meet specific project needs. One client highlighted Martal's 'agile' marketing approach, emphasizing their readiness to shift tactics based on industry requirements. Another client appreciated the team's ability to take feedback and adjust their sales pitch accordingly. Overall, the feedback reflects a strong appreciation for Martal Group's collaborative and adaptive approach.

Marketing Campaign for Medical Clinic

5.0 May 2, 2021

The workflow was excellent. The sales representatives stayed in contact with our team and gave us updates about the progress of campaigns including potential referral partnerships on the table and adjustments to the marketing strategy. Martal Group was agile in its marketing approach. The team was willing and ready to shift strategies based on our industry-specific needs.
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B2B Lead Generation for Software Publisher

5.0 Dec 15, 2020

Every week we had a status meeting where we reviewed performance and activity. In between we had effective communication via email when MQL were flipped as opportunities. Lastly, one of the most impressive strengths of the team was their ability to constantly take in feedback and adapt their sales delivery pitch.
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Outbound Sales Strategies for Freight Digital Platform

4.0 Dec 10, 2020

The project management was good, weekly syncs with each rep and the PM. Their quickness at learning our product and industry as well as their ability to pivot impressed us. They were able to flex quickly based on our feedback and their interaction with the prospects.
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Average Project Cost Breakdown

$10,000 to $49,000 (57) Less than $10,000 (13) $50,000 to $199,999 (10) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend Martal Group for delivering good value for money, with many noting that their pricing aligns well with project budgets. Feedback highlights specific instances where clients achieved significant lead generation and sales results, such as generating numerous qualified leads within weeks. However, some clients expressed concerns over lead quality initially, indicating room for improvement. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Martal's services, particularly in delivering measurable outcomes.
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United States (48) Canada (19) Israel (7) Germany (4) Russia (3) India (3) Australia (2) France (1) Finland (1) Denmark (1) Taiwan (1) Brazil (1) Pakistan (1) Romania (1) Bosnia and Herzegovina (1) Ukraine (1) Armenia (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 2 time zones:

Eastern Standard Time (EST)

Pacific Standard Time (PST)
Uniondale, NY

405 RXR Plaza
Uniondale, NY 11553
6 - 9

18885577769

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The Hour - Back Office and Virtual Assistant Services

5.0 14 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Great Neck Plaza, NY

Services provided

50% Back Office Outsourcing

20% Customer Service Outsourcing

10% Call Center Services +3 services

10% Finance & Accounting Outsourcing (FAO)

5% Document Digitization & Management

5% HR Consulting

The Hour - Back Office and Virtual Assistant Services is a company specializing in providing comprehensive back-office support and virtual assistance across various industries. The reviews indicate a strong emphasis on accuracy, reliability, and adaptability, with a notable 100% positive feedback on communication and project management. Their ability to integrate seamlessly into clients' workflows and deliver tailored solutions is frequently praised.

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Reviews mention Great team
The overall sentiment regarding the team at The Hour - Back Office and Virtual Assistant Services is highly positive. Clients appreciate the team's culture fit and their ability to act as an extension of the client's company. Specific feedback highlights the team's responsiveness and the impressive attitude of its members, emphasizing that while skills can be trained, kindness and a positive demeanor are intrinsic qualities. The client expressed strong confidence in the team's capabilities and management, particularly praising Vish for effective oversight.

Back Office Outsourcing for Insurance Agency

5.0 Jan 22, 2025

Our company is more effecient and productive with The Hour at pay rates we can afford. The bonus is we LOVE our team...we feel they are an extension of our company. Our team is managed by Vish, who in fact was our first VA from The Hour. We are so confident with everything we have with our VA's because of Vish!
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Industry Experience

The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across several industries, including Insurance, Pharmaceuticals, Human Resources, and Real Estate. Clients commend their accuracy, responsiveness, and adaptability, which significantly enhance operational efficiency. The firm excels in administrative support, project management, and candidate sourcing, making them a reliable partner for companies seeking to optimize their back-office functions. Overall, client sentiment is highly positive, particularly within the Insurance and Human Resources sectors, where their contributions have led to remarkable improvements in productivity.
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Insurance Pharmaceuticals Human Resources Real estate Software

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United States (9) Canada (2)

Great Neck Plaza, NY

16 Middle Neck Road
Great Neck Plaza, NY 11021
101 - 150

888-505-6485

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Featured

What are Featured Providers?
Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves New Haven, United States

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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United States (6) Austria (1) Canada (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

Mérida, Mexico

3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000
151 - 200

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HelpSquad

5.0 10 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves New Haven, United States

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service augmentation company offering services such as live chat, call center support, and virtual assistant solutions. Their reviews indicate high satisfaction, with 100% of clients praising their responsiveness, professionalism, and ability to increase lead generation and conversion rates. Their services are noted for being cost-effective and tailored to client needs, with no significant areas for improvement identified.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised HelpSquad for their reliable live chat and call center solutions, highlighting their strong integration capabilities and personalized service. A Product Management Executive from National University noted the service's seamless operation and adaptability to changing needs, emphasizing its high value for cost without requiring extensive project management. Overall, client sentiment is highly positive, with no significant areas for improvement identified.
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Industry Experience

HelpSquad has demonstrated expertise across various industries, including Education, Advertising & Marketing, Medical, Consumer Products, Manufacturing, Pharmaceuticals, Business Services, Software, Supply Chain, Logistics, Transport, and Healthcare. Clients consistently praised their personalized service, timely communication, and impactful solutions, resulting in measurable improvements such as increased leads and conversion rates. Overall sentiment is highly positive, particularly in the Medical and Consumer Products sectors, where HelpSquad’s support significantly enhanced customer engagement and operational efficiency.
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Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Education Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised HelpSquad for delivering excellent value for their cost. Several reviews highlighted how the company's pricing fit within budget constraints while providing robust services. For instance, a client from National University noted HelpSquad's 'good value for cost,' and another from Mason Bottle emphasized the significant improvement in conversion rates, attributing it to HelpSquad's effective service at a reasonable price. Overall, the sentiment is overwhelmingly positive regarding the company's affordability and value proposition.
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Hatboro, Pennsylvania (3) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

This provider is available in 1 time zone:

Eastern Standard Time (EST)
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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves New Haven, United States

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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More responsive than most other service providers

Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 8 time zones:

Central European Time (CET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Mountain Standard Time (MST)

Singapore Standard Time (SGT)

Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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FBSPL- Fusion Business Solutions (P) Limited

4.8 102 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

25% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO)

15% Business Consulting +15 services

8% Data Annotation Services

5% Customer Service Outsourcing

3% Content Writing Services

3% Search Engine Optimization

2% AI Consulting

2% Business Continuity Management

2% Content Marketing

2% Financial Consulting

2% Graphic Design

2% Insurance Services & Brokers

2% Pay Per Click

2% Social Media Marketing

2% UX/UI Design

2% Web Design

1% Performance Marketing

FBSPL- Fusion Business Solutions (P) Limited is a business process outsourcing company specializing in insurance support services such as quoting, policy updates, and accounting. The reviews are overwhelmingly positive, with 100% of reviewers expressing satisfaction with their efficiency, communication, and ability to meet deadlines. Notably, 60% of reviewers commend the company's seamless integration and adaptability to client needs.

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Reviews mention Communicative
The sentiment regarding communication with Fusion Business Solutions (P) Limited is overwhelmingly positive. Clients frequently commend their proactive and responsive communication style. For instance, one client stated, "Above excellence with communication," while another noted, "The constant communication is great!" Additionally, clients emphasized the ease of collaboration through virtual meetings and messaging, highlighting their ability to address inquiries promptly. Overall, Fusion Business Solutions is recognized for its exceptional communication, ensuring client needs are met effectively.

Customer Service & Back-Office Support for Insurance Company

5.0 Sep 30, 2024

They respond quickly and efficiently regarding their assigned tasks. Communication and acceptance of guidance/direction are most impressive.
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Processing Support Services for Insurace Broker Company

5.0 Aug 1, 2024

They are also very responsive and communicate well. We have worked well together to set up the workflows to coincide with our workflows.
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Qualified Reps & LinkedIn Marketing for Insurance Company

5.0 Mar 5, 2024

Our representative is backed up with a team and they have all been very responsive and attentive to our needs. Communication has been very good when scheduling and completing specific Audit/projects.
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Back Office Outsourcing for Insurance Agency

5.0 Oct 10, 2023

Yes, always communicative and on time. Very communicative and will go the extra mile to help with all tasks.
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Back-Office Support for Insurance Agency

5.0 Aug 8, 2023

Very responsive to requests for additional work. Responsive & high touch. Great communication.
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Industry Experience

FBSPL - Fusion Business Solutions (P) Limited has shown significant expertise in the insurance sector, providing services that enhance operational efficiency, streamline workflows, and improve customer service across various specialties including personal, commercial, and employee benefits insurance. Clients praise their responsiveness, attention to detail, and ability to integrate seamlessly into existing teams. Overall sentiment is highly positive, with many clients highlighting their role in reducing workload and enhancing client satisfaction.
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Manufacturing Hospitality & leisure Business services Financial services Consulting Other Industry Engineering Consumer products & services Human Resources Healthcare Legal Software Advertising & marketing Research Chemicals & Biotechnology Insurance

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Average Project Cost Breakdown

$10,000 to $49,000 (29) Less than $10,000 (20) $50,000 to $199,999 (7)

What Clients Have Said
Clients consistently highlight the value and cost-effectiveness of FBSPL- Fusion Business Solutions (P) Limited. Feedback indicates that their pricing fits well within budgets while delivering good value for the services provided. One client noted, "Good value for cost," while another emphasized that the pricing aligned with their budget. Overall sentiment reflects satisfaction with the financial investment, as clients appreciate the quality of service received in relation to the costs incurred.
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United States (74) Canada (7) England (2)

This provider is fluent in 1 language:

English
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Top Customer Service

5.0 41 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Brooklyn, NY

Services provided

80% Customer Service Outsourcing

10% Back Office Outsourcing

5% Call Center Services +1 service

5% Sales Outsourcing

Top Customer Service is a virtual assistant and customer service outsourcing firm that excels in providing comprehensive support across various industries, including real estate, finance, and IT. With a 100% positive feedback rate, clients consistently commend their professionalism, timely project delivery, and alignment with company values. Notably, over 80% of reviewers highlight their ability to integrate seamlessly into existing processes and improve customer satisfaction significantly.

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Average Project Cost Breakdown

$10,000 to $49,000 (4) $50,000 to $199,999 (4) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Top Customer Service's competitive pricing and excellent value for money. One client noted that their 'pricing fit our budget' and emphasized the 'good value for cost.' Another client mentioned saving over 50% compared to previous in-house staffing costs. Overall, the sentiment is positive, with many clients expressing satisfaction with the quality of service relative to the investment, indicating that the company effectively meets client expectations within their budgetary constraints.
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More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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United States (9) France (1)

This provider is fluent in 20 languages:

English

Spanish

Arabic

Hindi

Russian

Japanese

German

Javanese

Korean

French

Turkish

Italian

View all languages

This provider is available in 35 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Appointment Setter Online

5.0 32 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Brooklyn, NY

Services provided

60% Sales Outsourcing

20% Call Center Services

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Appointment Setter Online is a company specializing in appointment-setting and lead generation services. Across reviews, they receive praise for their professionalism, efficiency, and ability to significantly increase appointments and sales, with many clients reporting sales increases of 22% to 70%. Approximately 90% of reviews highlight their exceptional project management and communication skills, although some suggest improvements in detailed reporting. Overall, Appointment Setter Online is highly recommended for their reliability and results-driven approach.

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Reviews mention Reasonable pricing
The overall sentiment regarding reasonable pricing for Appointment Setter Online is positive. Clients have noted that their prices are competitive and align well with expectations. One reviewer mentioned, 'They are also price-competitive,' and another stated, 'They aren't pricey; they're within the price limit we set.' This feedback suggests that clients appreciate the value provided relative to the cost, with the services exceeding their expectations in quality and results.

Customer Services & Sales Outsourcing for Resume Writing Co

5.0 Jun 9, 2025

We hired them on an hourly basis during our main engagement, so we paid them for the hours the agents worked and at the end of the week for whatever hours they consumed. They were within the price range. They aren't pricey; they're within the price limit we set.
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Appointment Setting for Roofing Co

5.0 Jul 9, 2025

The team is also price-competitive. The quality of their work has exceeded our expectations. They’re solely working in the appointment-setting domain. Once they started the project, they went through an unpaid one-month training period. That was something that made us stay with them from the start.
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16 of 17 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 17 times in the past 6 months
In the past six months, clients have praised Appointment Setter Online for their professionalism, communication, and significant impact on appointment-setting efficiency. For instance, a non-profit experienced a 50% increase in scheduled donor meetings, while a roofing company reported an 80% conversion rate on leads. Overall, feedback highlights their responsiveness and ability to tailor services to client needs, though some clients suggested improvements in reporting detail. The sentiment is predominantly positive, with clients recommending their services for effective lead management.
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Industry Experience

Appointment Setter Online has demonstrated strong expertise across multiple industries, including non-profit, consumer products, construction, medical, legal, dental, advertising & marketing, roofing, publishing, software, research, and business services. Clients consistently praise their professionalism, effective communication, and significant improvements in appointment setting and lead conversions, with reports of up to 70% sales increases in some cases. Overall sentiment across industries reflects a high level of satisfaction, making them a suitable partner for businesses seeking enhanced outreach and appointment scheduling.
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Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Legal Medical Advertising & marketing Construction

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Average Project Cost Breakdown

$10,000 to $49,000 (12) $50,000 to $199,999 (4) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend Appointment Setter Online for their excellent value for money and competitive pricing. Feedback highlights their ability to deliver significant results, such as a 50% increase in scheduled donor meetings and a 60% boost in sales. Many clients noted choosing them for their affordability and quality of service, with one stating they found them to be a 'good value for cost.' Overall, the sentiment indicates strong satisfaction with the cost-effectiveness of their services.
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Staffwiz LLC

4.8 3 reviews
Premier Verified

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

30% Recruiting

15% Customer Service Outsourcing

15% Sales Outsourcing +4 services

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Staffing

Staffwiz LLC is a recruitment and staffing company specializing in hiring qualified professionals across various sectors such as healthcare, education software, and customer service. They have received overwhelmingly positive feedback, with clients praising their assertiveness, communication, and value for money. Approximately 100% of reviewers noted their responsiveness and seamless onboarding processes, with no areas identified for improvement.

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Reviews mention Reasonable pricing
Clients have consistently highlighted Staffwiz LLC's reasonable pricing as a key advantage. One Director of Engineering noted that the pricing fit their budget and emphasized the company's great value for the cost. Additionally, they appreciated the flexibility offered to meet their unique needs, reinforcing the overall sentiment that Staffwiz LLC provides significant value without compromising quality.

Recruiting Services for Education Software Company

4.5 Jan 15, 2025

The company provides great value for the price. Staffwiz LLC is very helpful and a pleasure to work with.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for Staffwiz LLC highlight their responsiveness and alignment with client values, particularly in healthcare recruitment. A senior supervisor noted successful hires for PHRN and praised their initiative and communication methods, including the use of Viber for updates. Overall, the sentiment is highly positive, with no suggested areas for improvement, indicating strong client satisfaction and effective project management.
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Industry Experience

Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.
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Healthcare Education eCommerce

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Philippines (1) United States (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)
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Go Answer

4.3 16 reviews
Verified

Undisclosed

Undisclosed

1,000 - 9,999

Garden City, NY

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Go Answer is an answering service company offering inbound call handling, chat support, and customer service solutions. The reviews reflect a high satisfaction rate, with clients noting enhanced professionalism and reliability—over 80% of reviews highlight responsiveness and quality of service. Many clients report significant cost savings, with several indicating reduced expenses by up to 66%. Areas for improvement include expanded bilingual capabilities and training transparency.

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Reviews mention High-quality work
Clients consistently commend Go Answer for their high-quality work, noting the professionalism and empathy of their representatives. One client highlighted the substantial increase in lead quality and conversions, attributing this to Go Answer's effective handling of calls, which enhances the firm's image. Another remarked on Go Answer's reliability and swift response times, with an error rate of less than 3%. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the service's impact on their operations.

Call Center Service for Law Firm

5.0 Aug 23, 2021

It feels like the quality of leads we’ve gotten has gone up substantially. We’ve been able to get more conversions from people, and some of them who’ve gone through Go Answer have become our clientele. When they call, they know that we’re a legitimate firm that cares greatly about giving a high level of service to every single customer.
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Call Center Services for E-Commerce Retailer

5.0 Aug 13, 2021

When it comes to the abandon rate, they only average less than 5%, while the live chat average response time for their dedicated aid agents is less than 25 seconds, ranging somewhere between 15–22 seconds. In addition to that, the average duration of calls is around five minutes. We have a core staff for customer service, so Go Answer just intakes the information, and their average error rate is less than 3% versus tickets created. In April, I believe they only had a 1% error rate.
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Telecommunications Services for Hospitality Company

4.0 Nov 2, 2017

They make work life easier. They can handle the volume of calls well.
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Industry Experience

Go Answer has received positive feedback across various industries, including Legal, Financial Services, Healthcare, Hospitality, and Retail. Clients in the Legal sector appreciate their professionalism and ability to handle sensitive situations, while those in Financial Services highlight cost savings and responsive service. The Hospitality industry values their effective call handling, and Healthcare clients note the importance of reliable communication. Overall, Go Answer is recognized for its expertise, responsiveness, and ability to enhance customer interactions, making it a strong fit for service-oriented sectors.
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Education Legal Financial services Other Industry Hospitality & leisure Healthcare Real estate Business services Retail

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Pensacola, Florida (1) Winter Garden, Florida (1) Kansas City, Missouri (1) Nashville, Tennessee (1) Chicago, Illinois (1) Park Forest, Illinois (1) West New York, New Jersey (1) New York City, New York (1) South Milwaukee, Wisconsin (1) Santa Ana, California (1) Portland, Oregon (1) Pittsburgh, Pennsylvania (1) Manassas, Virginia (1) Bridgeton, Missouri (1) Flushing, New York (1) Pound, Virginia (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 2 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)
Garden City, NY

401 Franklin Ave
Garden City, NY 11530
6 - 9

8884626793

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Featured

What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Trustworthy
Clients consistently express high levels of trust in TDCX, highlighting their commitment to transparency and collaboration. One client noted that TDCX fosters a culture where concerns can be raised, enhancing operational efficiencies and trust among all parties. Another emphasized the strong alignment and accountability demonstrated by TDCX's team, which facilitated a seamless working relationship. Overall, the sentiment reflects a strong belief in TDCX's reliability and dedication to client success.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

TDCX has created a culture where everyone at every level can raise a question or concern which has enabled my engagements with them to result in countless operating enhancements as well as large scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. The managers are very easy to work with, there is alignment and also trust between us.
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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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More responsive than most other service providers

TDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Task Virtual

4.9 53 reviews
Verified

$1,000+

< $25 / hr

50 - 249

New York City, NY

Services provided

20% Back Office Outsourcing

20% Search Engine Optimization

10% Call Center Services +5 services

10% Content Marketing

10% Graphic Design

10% Social Media Marketing

10% Web Design

10% Web Development

Task Virtual is a versatile virtual assistance and outsourcing company, offering services ranging from SEO strategies and customer support to back-office management and course development. Reviewers consistently highlight Task Virtual's value for cost, alignment with client values, and effective project management, with over 90% expressing satisfaction with communication and task execution. Their adaptability and industry-specific knowledge are frequently praised, though minor areas for improvement are noted.

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Industry Experience

Task Virtual has demonstrated notable expertise across several industries, including Education, Information Technology, Advertising & Marketing, Arts, Entertainment & Music, Beauty & Cosmetics, Healthcare, and Financial Services. Clients commend their proactive support, operational efficiency, and ability to enhance customer satisfaction. The overall sentiment across these sectors is positive, highlighting their strengths in project management, tailored solutions, and effective communication, making them a suitable partner for businesses seeking operational support in these areas.
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Arts, entertainment & music Education Information technology Advertising & marketing Beauty & Cosmetics IT Services Business services Healthcare Legal Financial services

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United States (7) Canada (3) Australia (1) Germany (1)

This provider is fluent in 7 languages:

English

Spanish

French

Bengali

Hindi

Panjabi

Sindhi

This provider is available in 7 time zones:

India Standard Time (IST)

Central European Time (CET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Mountain Standard Time (MST)
New York City, NY

119-11 28th Avenue
New York City, NY 11354
2 - 5

3472846666

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Execo

4.9 12 reviews
Verified

$10,000+

Undisclosed

250 - 999

New York, NY

Services provided

35% Back Office Outsourcing

35% Sales Outsourcing

15% Data Annotation Services +1 service

15% Demand Generation Marketing

Execo is a digital marketing agency specializing in SEO, content creation, social media management, and comprehensive marketing strategy execution. Feedback highlights Execo's operational excellence, with 100% of reviews mentioning their timely delivery and high quality of service. Clients consistently praise their personable and competent team, with no areas for improvement noted.

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Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2) Less than $10,000 (1)

What Clients Have Said
Overall, client feedback on Execo highlights their competitive pricing and exceptional value for money. Clients noted that Execo's services fit within their budgets while delivering high-quality results. One client emphasized that their pricing was a key factor in selecting Execo, stating it fit their budget perfectly. Another client appreciated the operational excellence and commitment to success, indicating that the value received exceeded expectations. Overall, clients express high satisfaction with the return on investment from their engagements with Execo.
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More responsive than most other service providers

Execo is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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United States (10) Canada (1) Singapore (1)

This provider is fluent in 1 language:

English
New York, NY

224 West 35th Street
New York, NY 10001
2 - 5

412-212-6460

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Quant Solutions

5.0 2 reviews
Verified

Undisclosed

$50 - $99 / hr

2 - 9

New York, NY

Services provided

40% Finance & Accounting Outsourcing (FAO)

35% Back Office Outsourcing

25% Accounting

Quant Solutions is a financial services firm specializing in accounting, bookkeeping, and strategic financial management for businesses with complex financial needs. Across reviews, clients express high satisfaction with their attention to detail, reliability, and adaptability to client requirements. Approximately 90% of feedback highlights their ability to manage finances effectively, while some note minor communication improvements. Overall, Quant Solutions proves invaluable in enabling clients to focus on their core operations.

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2 of 2 reviews are 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 2 times in the past 6 months
In the last six months, client feedback for Quant Solutions highlights their exceptional reliability and attention to detail. One client praised their ability to manage complex financial needs for documentary production, emphasizing the efficiency and accuracy of their services. Another noted the collaborative approach and flexibility in adapting to changing business requirements. Overall, clients express high satisfaction with Quant Solutions, citing their responsiveness and strategic support while suggesting minor improvements in communication.
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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients express high satisfaction with Quant Solutions' cost-effectiveness and value for money. One client noted that their investment ranged between $200,000 and $1,000,000 since 2016, highlighting the substantial return through efficient project management and financial oversight. Another client emphasized the company's flexibility and willingness to adapt to changing needs, demonstrating that the services provided were well worth the expense. Overall, feedback reflects a strong sentiment of trust and reliability in the company's pricing and service quality.
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New York, NY

261 Madison Avenue
New York, NY 10016
2 - 5

+16465718017

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Heisler Solutions LLC

Not yet reviewed
Verified

$1,000+

$150 - $199 / hr

10 - 49

New York, NY

Services provided

30% Business Consulting

20% Marketing Strategy

20% Sales Outsourcing +3 services

15% IT Strategy Consulting

10% AI Agents

5% ERP Consulting and SI

Heisler Solutions LLC, a Business Consulting company, specializes in Business Consulting and Marketing Strategy. The agency is based in New York, New York and Raleigh, North Carolina.
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New York, NY

601 Lexington Avenue
New York, NY 10022
10 - 15

(516) 287-0912

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ARC Quality Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Orange, CT

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Launched in 1996, ARC Quality Solutions is a phone answering service. The agency specializes in Call Center Services and Customer Service Outsourcing.
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Orange, CT

820 Columbia Street
Orange, CT 06477
151 - 200

800.397.3515

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Locksmith & Key Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Milford, CT

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Locksmith & Key Store is a Business Consulting company. Established in 1979, the team specializes in Business Consulting and Back Office Outsourcing.
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Milford, CT

325 Bic Drive
Milford, CT 06461
10 - 15

203-278-5068

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Strategic Sales & Marketing

4.7 22 reviews

$1,000+

$50 - $99 / hr

50 - 249

Farmington, CT

Services provided

100% Sales Outsourcing

Strategic Sales & Marketing is a telemarketing and lead generation company specializing in outbound sales and appointment setting. The firm receives overwhelmingly positive feedback, with approximately 90% of reviewers praising their ability to exceed desired metrics and generate quality leads. A notable 75% of reviewers commend their professional project management and adaptability to client needs. Clients appreciate their expertise in data mining and their ability to deliver impressive results, making them a valuable partner for businesses seeking to enhance sales and lead generation efforts.

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Reviews mention Honest
Clients of Strategic Sales & Marketing consistently highlight the company's honesty and integrity as key strengths. One client noted, 'For me, it’s always honesty, integrity, and transparency... I felt from the start that Al was an honest person with high integrity.' This sentiment of trust is echoed throughout the feedback, emphasizing the company's commitment to open communication and responsiveness, which fosters a collaborative and effective working relationship.

Lead Generation for Contract Manufacturing Company

5.0 Feb 14, 2020

For me, it’s always honesty, integrity, and transparency when working with a company that’s the most important. The team at Strategic Sales & Marketing is easy to work with. I felt from the start that Al was an honest person with high integrity. It wasn’t a situation where I would be cheated. I knew that Al would put in his best effort. With Al and his business, I knew I could trust him right from the start. Beyond that, they were always open to suggestions and responded well to feedback.
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Industry Experience

Strategic Sales & Marketing has demonstrated notable expertise across various industries including Manufacturing, Healthcare, Financial Services, Business Services, Consulting, and Education. Clients commend their ability to generate quality leads and deliver impressive sales growth metrics, particularly in Manufacturing and Healthcare sectors, indicating strong overall satisfaction. Their strengths lie in data mining, adaptability, and effective communication with clients. Businesses seeking robust lead generation and telemarketing services will find them a suitable partner in these industries.
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Manufacturing Healthcare Other Industry Financial services Consulting Business services Education Software IT Services Hospitality & leisure Information technology Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $200,000 to $999,999 (6) $50,000 to $199,999 (5) Less than $10,000 (2)

What Clients Have Said
Overall, clients of Strategic Sales & Marketing express positive sentiments regarding the company's cost and value for money. Many reviews highlight the impressive ROI, with one client noting a 300% return on investment. Clients appreciated the consistent performance, with one remarking that the engagement stayed within budget and exceeded expected metrics. However, a few clients mentioned concerns about pricing flexibility and the need for smaller service packages. Overall, the feedback indicates that clients find their services cost-effective and valuable.
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Dallas, Texas (2) New York City, New York (2) New Haven, Connecticut (1) Vestal, New York (1) Valrico, Florida (1) East Peoria, Illinois (1) Fort Wayne, Indiana (1) Bellmore, New York (1) North Charleston, South Carolina (1) Morristown, Tennessee (1) Long Island City, New York (1) San Jose, California (1) Scottsdale, Arizona (1) Seattle, Washington (1) Sudbury, Massachusetts (1) Herndon, Virginia (1) Sellersville, Pennsylvania (1) Monroe, Connecticut (1)
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Answering Legal

5.0 18 reviews

Undisclosed

Undisclosed

50 - 249

Nesconset, NY

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Answering Legal is a specialized answering service company catering to law firms, providing 24/7 call handling, client intake, and message forwarding. Reviews indicate a high satisfaction rate, with approximately 95% of clients praising their professionalism and responsiveness. Common themes in feedback highlight their seamless integration into legal practices, effective communication, and the ability to handle high call volumes efficiently, with very few areas for improvement noted by clients.

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Reviews mention High-quality work
The overall sentiment regarding Answering Legal's work quality is highly positive. Clients consistently commend the professionalism and responsiveness of the team, highlighting their ability to accurately capture and relay vital information. For instance, one client noted, 'I can't ask for more than what Answering Legal provides,' while another stated, 'The staff is professional and provides a high level of customer service.' Many clients appreciate the seamless integration of services, often mistaking the team for in-house staff, indicating a strong satisfaction with the quality of work delivered.

Voice Services for Criminal Defense Practice

5.0 Aug 6, 2020

Answering Legal has an intelligent team that communicates well. They record accurate information and immediately send it to me. Their team tells us who calls, asks them what it’s about, and takes down their contact information. They create accurate notes.
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Call & Intake Services for Family Law Firm

5.0 Apr 23, 2020

They don’t just answer the phone, they actually do client intake services. They have a set list of questions to prescreen our clients, which not all phone services do. Answering Legal does a great job.
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Call Center Services for Law Firm

5.0 Feb 7, 2020

All of the messages that come in from their team are always accurate and timely. Their team is really good at understanding the questions and problems that callers are having and then addressing those in a clear and concise way. You pay for the quality, but you do get really high-quality services for that price.
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Industry Experience

Answering Legal has received positive feedback from clients predominantly within the legal industry, specifically in criminal defense, family law, consumer bankruptcy, and immigration. Clients appreciate their professionalism, 24/7 availability, and effective call management, which enhance client retention and satisfaction. The overall sentiment is highly favorable, with many noting the seamless integration of their services as an extension of their own practice. This provider is particularly well-suited for law firms seeking reliable and efficient call answering solutions.
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Legal

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New York City, New York (6) Philadelphia, Pennsylvania (3) Jacksonville, Florida (1) Pensacola, Florida (1) Charlotte, North Carolina (1) Chicago, Illinois (1) Detroit, Michigan (1) Cherry Hill, New Jersey (1) Brooklyn, New York (1) Lake Saint Louis, Missouri (1) Sharon, Massachusetts (1)

Nesconset, NY

120 Lake Ave S Suite 12
Nesconset, NY 11767
101 - 150

631.686.9700

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ACC

4.6 10 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Bristol, CT

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

ACC is a customer contact center company specializing in both inbound and outbound services, including customer service, technical support, and appointment setting. Reviews highlight their efficiency and quality of service, with approximately 70% noting quick response times and professionalism. While pricing is occasionally suggested as an area for improvement, 80% of reviews commend their reliable and effective services.

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Reviews mention Timely
Clients have consistently highlighted the timely responsiveness of ACC, noting their ability to quickly address inquiries and meet deadlines. One client emphasized that ACC 'responds quickly and meets deadlines' while saving significant time, approximately 5 or 6 days each month. Overall, the sentiment regarding timeliness is highly positive, with clients expressing satisfaction with the prompt service and efficiency provided by the company.

Customer Support for IT Services Company

4.5 Nov 2, 2017

The service provider's strengths include their speed and premium customer service. The client finds the company to be perfect and appreciates their great customer care. There are no suggested improvements as the client is satisfied with their current performance.
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Industry Experience

ACC has demonstrated strong capabilities across various industries including Government, Information Technology, Legal, Financial Services, Retail, and Consumer Products. Clients commend their efficiency, quality service, and ability to enhance productivity, while noting strong customer relations and cost savings. Overall sentiment is positive, indicating a solid fit for organizations seeking reliable outbound and customer service solutions, particularly in sectors requiring high-volume call handling and support.
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Information technology Legal Financial services Retail Consumer Products Government Other Industry

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Average Project Cost Breakdown

$50,000 to $199,999 (4) Less than $10,000 (2) $10,000,000 + (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive ACC's pricing as reasonable, particularly in relation to the value received. For instance, one client highlighted that their services saved approximately $5,000 per month, indicating significant cost efficiency. However, some clients suggested potential improvements, such as lowering prices for better competitiveness. Overall, while the company is recognized for delivering quality services, there are calls for adjustments in pricing to enhance perceived value.
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Miami, Florida (1) Southaven, Mississippi (1) Farmington, Connecticut (1) Edison, New Jersey (1) Long Branch, New Jersey (1) Secaucus, New Jersey (1) New York City, New York (1) Henderson, Nevada (1) Boardman, Oregon (1)
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LQ Digital

Not yet reviewed

$100,000+

$150 - $199 / hr

250 - 999

Shelton, CT

Services provided

25% Search Engine Optimization

15% Affiliate Marketing

15% Social Media Marketing +5 services

10% Call Center Services

10% Conversion Optimization

10% Demand Generation Marketing

10% Digital Strategy

5% Performance Marketing

LQ Digital, a SEO services firm, offer Search Engine Optimization and Social Media Marketing. They were established in 2006.
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Shelton, CT

100 Beard Sawmill Rd
Shelton, CT 06484
41 - 49

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Leverage BPO

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Shelton, CT

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Finance & Accounting Outsourcing (FAO) +4 services

10% Graphic Design

10% Search Engine Optimization

10% Web Design

10% Web Development

Based in Shelton, Connecticut, Leverage BPO is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Shelton, CT

4 Research Drive Ste 402
Shelton, CT 06484
41 - 49

800.-276.8311

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OfficePartners360

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Ridgefield, CT

Services provided

30% Call Center Services

20% Accounting

20% Back Office Outsourcing +2 services

20% Custom Software Development

10% Customer Service Outsourcing

OfficePartners360 is a midsize answering service. They provide Call Center Services and Custom Software Development and were launched in 2006.
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Ridgefield, CT

31 Bailey Avenue. suite 4
Ridgefield, CT 06877
501 - 750

844.466.7360

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Central Communications Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Norwalk, CT

Services provided

40% Back Office Outsourcing

40% Call Center Services

10% IT Managed Services +1 service

10% IT Strategy Consulting

Central Communications Inc. Is a call center service. The team specializes in Call Center Services and Back Office Outsourcing, and the company is in Norwalk, Connecticut.
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Norwalk, CT

12 Oakwood Avenue
Norwalk, CT 06850
151 - 200

800.397.8809

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REVA Global LLC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

West Hartford, CT

Services provided

50% Call Center Services

30% Back Office Outsourcing

10% Pay Per Click +1 service

10% Search Engine Optimization

REVA Global LLC, a telephone answering service, was founded in 2014. The firm specializes in Call Center Services and Back Office Outsourcing.
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West Hartford, CT

19 S. Quaker Lane, Suite, 4 West
West Hartford, CT 06119
251 - 300

860.471.1770

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Web Focus LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Middletown, CT

Services provided

35% Call Center Services

35% Translation

30% Customer Service Outsourcing

Web Focus LLC is a call center. The team focuses on Call Center Services and Translation, and the company is located in Middletown, Connecticut.
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Middletown, CT

16 Trolley Crossing Lane
Middletown, CT 06457
41 - 49

888.512.5620

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Telserv LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cromwell, CT

Services provided

100% Call Center Services

Telserv LLC, an answering service, was founded in 2002. The agency provides Call Center Services.
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Cromwell, CT

7 Progress Drive
Cromwell, CT 06416
21 - 30

+1.203.679.3300

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Power BDC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Stamford, CT

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Power BDC, a call center, offer Call Center Services and Customer Service Outsourcing. They were established in 2014.
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Stamford, CT

1234 Summer Street Suite 601/501
Stamford, CT 06905
50 - 75

800.833.7232

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Connecticut Medical Billing Services

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Glastonbury, CT

Services provided

100% Back Office Outsourcing

Connecticut Medical Billing Services is a Back Office Outsourcing company. The Glastonbury, Connecticut-based company was established in 2019. Their services include Back Office Outsourcing.
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Glastonbury, CT

49 Putnam Blvd Glastonbury, CT 06033
Glastonbury, CT 06033
76 - 100

18884871178

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Global Help Desk Services, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rocky Hill, CT

Services provided

70% Call Center Services

30% IT Managed Services

Global Help Desk Services, Inc. , a telephone answering service, was founded in 2002. The firm offers Call Center Services and IT managed services, and is midsize.
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Rocky Hill, CT

521 Cromwell Avenue
Rocky Hill, CT 06067
151 - 200

1.800.770.1075

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SS&C Technologies

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Windsor, CT

Services provided

60% Call Center Services

20% Accounting

20% Custom Software Development

Headquartered in Windsor, Connecticut and Boston, Massachusetts, SS&C Technologies is a call center service. They specialize in Call Center Services and Accounting.
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Windsor, CT

80 Lamberton Road
Windsor, CT 06095
301 - 400

+1.800.234.0556

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XyberMed

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Bohemia, NY

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% Call Center Services +1 service

25% Corporate Training & Coaching

Business Consulting company XyberMed offers Business Consulting and Call Center Services. They were launched in 2014.
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Bohemia, NY

80 Orville Drive
Bohemia, NY 11716
201 - 250

+1 631 759 8100

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Statlinx

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Stamford, CT

Services provided

70% Call Center Services

30% Back Office Outsourcing

Founded in 1998, Statlinx is a small call center. Their services include Call Center Services and Back Office Outsourcing.
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Stamford, CT

500 Summer St. Ste. 503
Stamford, CT 06901
41 - 49

914.831.4300

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Ai Growth Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Bohemia, NY

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Finance & Accounting Outsourcing (FAO) +1 service

25% IT Strategy Consulting

IT strategy consulting company Ai Growth Solutions was established in 2020. The agency specializes in IT strategy consulting and Call Center Services, and is midsize.
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Bohemia, NY

80 Orville Drive
Bohemia, NY 11716
21 - 30

(347) 679-6076

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iRecruit Tech

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Bohemia, NY

Services provided

50% Back Office Outsourcing

35% Call Center Services

10% Recruiting +2 services

3% PEO/Employee Leasing

2% HR Outsourcing

IRecruit Tech is a Back Office Outsourcing company founded in 2016. Their team provides Back Office Outsourcing and Call Center Services.
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Bohemia, NY

80 Orville Dr
Bohemia, NY 11716
10 - 15

6312096002

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Partner in Publishing

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Glastonbury, CT

Services provided

20% Sales Outsourcing

15% Content Marketing

10% Customer Service Outsourcing +10 services

10% Email Marketing

5% Event Marketing

5% Graphic Design

5% Market Research

5% Marketing Strategy

5% Pay Per Click

5% Search Engine Optimization

5% Social Media Marketing

5% Video Marketing

5% Web Design

Partner in Publishing is a small Glastonbury, Connecticut-based Sales Outsourcing company. Their services include Sales Outsourcing and Content Marketing.
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Glastonbury, CT

1715 Main Street
Glastonbury, CT 06033
10 - 15

6147258997

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Prime Communications

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Glastonbury, CT

Services provided

100% Call Center Services

Prime Communications is a telephone answering service. The Glastonbury, Connecticut-based firm was founded in 1982. Their services include Call Center Services.
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Glastonbury, CT

110 National Drive (Suite 5)
Glastonbury, CT 06033
201 - 250

860.296.2600

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Universal Connectivity

Not yet reviewed

$1,000+

Undisclosed

2 - 9

West Hartford, CT

Services provided

20% Call Center Services

20% Cloud Consulting & SI

20% Unified Communications Consulting & SI +4 services

15% IT Managed Services

10% Cybersecurity

10% IT Strategy Consulting

5% Other IT Consulting and SI

Founded in 1995, Universal Connectivity is a cloud consulting & SI company. The team offers cloud consulting & SI and unified communications consulting & SI.
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West Hartford, CT

8 N Main St
West Hartford, CT 06107
6 - 9

860-808-1412

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AG Adjustments

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Melville, NY

Services provided

40% Back Office Outsourcing

40% Call Center Services

20% Financial Advising & Planning

AG Adjustments is a phone answering service. They offer Call Center Services and Back Office Outsourcing and were founded in 1972. The company is in Melville, New York.
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Melville, NY

740 Walt Whitman Rd.
Melville, NY 11747
31 - 40

+1.(631).425.8800

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RAM Marketing

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nesconset, NY

Services provided

30% Back Office Outsourcing

30% Marketing Strategy

15% Call Center Services +2 services

15% Sales Outsourcing

10% Customer Service Outsourcing

RAM Marketing, a Back Office Outsourcing company, was established in 1998. The small team provides Back Office Outsourcing and Marketing Strategy.
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Nesconset, NY

110 Lake Ave. S, Suite 44
Nesconset, NY 11767
6 - 9

1.631.265.6440

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Ring Savvy

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Nesconset, NY

Services provided

100% Call Center Services

Ring Savvy is a midsize Nesconset, New York-based answering service company. Their services include Call Center Services.
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Nesconset, NY

120 Lake Avenue S, Suite 11
Nesconset, NY 11767
10 - 15

631.363.1000

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Global Dispatch Management

Not yet reviewed

$1,000+

Undisclosed

250 - 999

Bethpage, NY

Services provided

65% Customer Service Outsourcing

35% Call Center Services

Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
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Bethpage, NY

3794 Windsor Dr, Bethpage, NY 11714, United States
Bethpage, NY 11714
31 - 40

18884925838

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Protalk Solutions

Not yet reviewed

$10,000+

< $25 / hr

250 - 999

Melville, NY

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Protalk Solutions is a Melville, New York-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Melville, NY

175 Broadhollow Rd Suite 110, Melville, NY 11747, United States
Melville, NY 11747
2 - 5

5168621265

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Puri's Tech Limousine Answering Service

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Farmingville, NY

Services provided

10% Back Office Outsourcing

10% Corporate Training & Coaching

10% Custom Software Development +7 services

10% Graphic Design

10% Logo

10% Mobile App Development

10% Product Design

10% UX/UI Design

10% Web Design

10% Web Development

Puri's Tech Limousine Answering Service is a software development company launched in 2010. The team provides Custom Software Development and UX/UI Design.
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Farmingville, NY

Vista View Dr
Farmingville, NY 11738
10 - 15

+17037455460

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DSO Medplus

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Stonington, CT

Services provided

50% Back Office Outsourcing

50% Call Center Services

DSO Medplus, a call center company and Back Office Outsourcing company, is headquartered in Stonington, Connecticut. The team specializes in Call Center Services and Back Office Outsourcing.
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Stonington, CT

42 Washington Street
Stonington, CT 06355
21 - 30

(860) 352-6278

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Emerge RCM

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Melville, NY

Services provided

100% Back Office Outsourcing

Emerge RCM is a midsize Back Office Outsourcing company. They focus on Back Office Outsourcing and were launched in 2021.
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Melville, NY

555 Broadhollow Road
Melville, NY 11747
201 - 250

+1(631)500-1400

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MedsIT Nexus Inc. | Premier Medical Billing & Coding Services

Not yet reviewed

$10,000+

$25 - $49 / hr

250 - 999

Levittown, NY

Services provided

80% Back Office Outsourcing

20% Transcription

Located in Levittown, New York, MedsIT Nexus Inc. | Premier Medical Billing & Coding Services is a Back Office Outsourcing company. Their services include Back Office Outsourcing and Transcription.
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Levittown, NY

3642 Condor Road
Levittown, NY 11756
401 - 500

(516) 757-8199

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Chief Seconds

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

New Haven, CT

Services provided

25% Fractional CMO Services

20% Branding

20% Content Marketing +2 services

20% Sales Outsourcing

15% Marketing Strategy

Chief Seconds is a Fractional CMO Services company. They are headquartered in New Haven, Connecticut, and their services include Fractional CMO Services and Branding.
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New Haven, CT

161 Olive ST.,
New Haven, CT 06511
1

+1.203.444.6502

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Sybrid Private Limited

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Mineola, NY

Services provided

15% Call Center Services

15% IT Managed Services

10% Branding +13 services

5% AI Agents

5% AI Development

5% API Development

5% Business Consulting

5% Cybersecurity

5% Digital Asset Management

5% Ecommerce Marketing

5% Pay Per Click

5% Social Media Marketing

5% UX/UI Design

5% Web Development

3% Content Marketing

2% Search Engine Optimization

Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.

See all 1 projects

Industry Experience

Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.
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eCommerce

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
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Mineola, NY

The Benchspace,34 Willis Ave, Mineola, NY 11501
Mineola, NY 11501
501 - 750

(021) 111 792 743

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3PL World Wide

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Southington, CT

Services provided

30% Logistics & Supply Chain Consulting

20% Call Center Services

20% Fulfillment +2 services

20% Warehousing & Distribution

10% Freight forwarding

Headquartered in Southington, Connecticut, 3PL World Wide is a midsize Logistics & Supply Chain Consulting company. The team offers Logistics & Supply Chain Consulting and Call Center Services.
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Southington, CT

75 Aircraft Rd
Southington, CT 06489
6 - 9

+1.888.456.1940

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RRS

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Bohemia, NY

Services provided

100% Call Center Services

RRS, a small phone answering service, is headquartered in Bohemia, New York. Their services include Call Center Services.
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Bohemia, NY

25 Orville Dr
Bohemia, NY 11716
2 - 5

1-866-944-8610

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NetTel USA

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Farmingdale, NY

Services provided

100% Call Center Services

NetTel USA is a call center service. Their midsize team is based in Farmingdale, New York. Their team specializes in Call Center Services.
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Farmingdale, NY

260 Airport Plaza, 2nd Floor
Farmingdale, NY 11735
21 - 30

800.355.7499

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ERIN Technology LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Southampton, NY

Services provided

30% Custom Software Development

20% Application Management & Support

15% Branding +4 services

15% Customer Service Outsourcing

10% Document Digitization & Management

5% AI Development

5% Transcription

Launched in 2012, ERIN Technology LLC is a custom software development firm. Their services include Custom Software Development and Application Management & Support.
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Southampton, NY

53 Hill Street
Southampton, NY 11968
6 - 9

+1 8555583746

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Atlantic Tomorrow's Office

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Jericho, NY

Services provided

40% Cybersecurity

40% IT Managed Services

15% Document Digitization & Management +1 service

5% Unified Communications Consulting & SI

Midsize Cybersecurity company Atlantic Tomorrow's Office, is headquartered in New York, New York and Tarrytown, New York. Their services include Cybersecurity and IT managed services.
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Jericho, NY

350 Jericho Turnpike
Jericho, NY 11753
41 - 49

718-994-9199

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