Top BPO Companies in the World
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
See all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
$1,000+< $25 / hr50 - 249Portland, ORServices provided
See all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.
$1,000+< $25 / hr1,000 - 9,999Angeles, PhilippinesServices provided
See all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
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$1,000+< $25 / hr50 - 249
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See all 2 projectsElite Business Staffing is a staffing and service provider offering solutions like social media management, website development, SEO, and administrative support. Reviews indicate high satisfaction, with 100% of clients praising their professionalism and timely delivery. Clients highlight their experienced staff and excellent project management, with no areas for improvement suggested.
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UndisclosedUndisclosed1,000 - 9,999Dhaka, Bangladesh
Services provided
See all 1 projectsDigicon Technologies Ltd is a proficient web development company known for creating consumer-focused websites. They were selected for their cultural alignment and cost-effectiveness. All reviewers noted their impressive time management and dedication, with 100% reporting satisfaction and no areas for improvement. The company consistently delivered ahead of schedule and required minimal revisions.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Hollywood, FLServices provided
See all 177 projectsRemote CoWorker is a virtual assistance service provider known for its comprehensive administrative support, project management, and marketing solutions. Across various industries, client feedback is overwhelmingly positive, with over 95% praising the team's responsiveness, efficiency, and ability to learn quickly. Many reviewers highlight the company’s exceptional project management skills, professionalism, and the significant improvement in productivity and time management they experienced.
$1,000+< $25 / hr250 - 999Hatboro, PAServices provided
See all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
See all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
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$50,000+$50 - $99 / hr10 - 49București, Romania
Services provided
See all 6 projectsCUSTOM STYLE is a versatile IT services and managed solutions provider, excelling in infrastructure optimization, network security, cloud integration, and event organization. With 95% of feedback being positive, common themes across reviews highlight their professionalism, customer-centric approach, and ability to deliver projects on time. Approximately 30% of reviewers specifically commend their proactive communication and flexibility.
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$1,000+$25 - $49 / hr10 - 49New York, NY
Services provided
See all 4 projectsLeadsPanda is a content marketing agency specializing in thought leadership, guest posting, and influencer engagement. Overall, their reviews reflect a positive sentiment, with approximately 90% highlighting their efficiency, adaptability, and quality content output. However, about 20% suggest room for improvement in technical SEO and creativity. Their ability to significantly boost organic traffic and manage projects effectively is frequently praised.
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$1,000+$25 - $49 / hr1,000 - 9,999New Delhi, India
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See all 1 projectsJindalX offers customer support services, focusing on managing customer calls and ensuring client satisfaction. Reviews highlight significant improvements in customer satisfaction rates, with clients appreciating their efficient workflow and quick response times. Overall, JindalX is highly recommended for its effective customer management capabilities.
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UndisclosedUndisclosed10 - 49
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See all 2 projectsCall Cici - Out of Business was a virtual receptionist service provider specializing in call handling for clients like house cleaning services and referral agencies. Clients praised their effective workflows, responsiveness, and ease of onboarding. The reviews were unanimously positive, with 100% of clients noting increased business success and no areas of improvement needed, highlighting Call Cici’s reliability and quick response times.
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UndisclosedUndisclosed10 - 49Lake Forest, IL
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See all 1 projectsChicago Business VoIP specializes in providing business phone solutions and IT support services. Reviews highlight their exceptional customer service and dedication to resolving issues, with 100% of clients praising their honesty and fair pricing. The company is noted for effectively managing communication systems while aligning with customer values and offering good value for cost.
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Sofia, BulgariaServices provided
See all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
$100,000+Undisclosed10,000+Singapore, SingaporeServices provided
See all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
$10,000+< $25 / hr250 - 999San Pablo City, PhilippinesServices provided
See all 52 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
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$1,000+Undisclosed10 - 49
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See all 1 projectsDemandHigh is a lead generation company specializing in market research, lead identification, qualification, and nurturing. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their ability to deliver a consistent flow of qualified leads and maintain clear communication. Reviewers highlight DemandHigh's responsiveness and tailored approach to understanding business needs as particularly impressive.
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$1,000+< $25 / hr250 - 999
Services provided
Launched in 2016, Konnect BPO Technologies is a midsize telephone answering service. Their team provides Call Center Services and Back Office Outsourcing.
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Featured
What are Featured Providers?
UndisclosedUndisclosed250 - 999Torreón, MexicoServices provided
See all 23 projectsRemote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.
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$1,000+< $25 / hr250 - 999Noida, India
Services provided
See all 1 projectsNoida Exim provides call center services with a focus on resolving customer queries efficiently. Reviews highlight their reliable and effective tech support team, leading to positive outcomes and seamless workflow between teams. Clients appreciate the company's dependable support, indicating overall satisfaction with their services.
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$1,000+< $25 / hr2 - 9
Services provided
See all 3 projectsAxcim Business Solutions is a financial and HR outsourcing company known for their exceptional service delivery and effective project management. Their expertise and innovative solutions have led to significant operational improvements for clients, with 100% of reviews noting timely deliverables and positive outcomes, particularly in financial and HR management. Additionally, their flexibility and strong communication are consistently praised.
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$1,000+$25 - $49 / hr250 - 999
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See all 2 projectsSourceMash Technologies is a digital transformation partner specializing in enterprise services, including developing online portals and supporting critical business functions. Reviewers consistently praise their adaptability, effective communication, and outstanding quality, with no suggestions for improvement. Approximately 100% of feedback is positive, highlighting their capability to pivot quickly and manage projects efficiently.
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UndisclosedUndisclosed10 - 49Frenchs Forest, Australia
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See all 1 projectsTelemarketing Professionals offers appointment setting services to help grow client bases. Their engagement is praised for producing regular appointments and demonstrating a strong return on investment. Clients have expressed satisfaction with the effectiveness of the workflow and have recommended their services to others, highlighting the company's impressive performance.
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$1,000+$50 - $99 / hr2 - 9Zagreb, Croatia
Services provided
See all 7 projectsReadyScale is a versatile business development and compliance consultancy specializing in GDPR compliance, CRM setup, and growth strategy optimization. Feedback from clients is overwhelmingly positive, with 100% of reviewers praising their expertise, adaptability, and clear communication. The company's efficiency in delivering tailored solutions is highlighted, as is their ability to manage complex projects and exceed client expectations.
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UndisclosedUndisclosed1,000 - 9,999Winchester, VA
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Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49
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See all 1 projectsAPKSoft is a company specializing in Back Office and IT Managed Services. Reviews indicate a high level of professionalism, with 100% positive feedback highlighting their exceptional support and ability to facilitate business growth, evidenced by a 90% increase for one client. Their comprehensive service offerings and reliable delivery are particularly noted by reviewers.
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Undisclosed$50 - $99 / hr2 - 9Hürth, Germany
Services provided
See all 1 projectsBS International GmbH is a lead generation and sales management company, specializing in increasing sales and optimizing sales processes. Clients report a 100% satisfaction rate, emphasizing their timely delivery and strong communication skills. They are noted for their expertise in industrial equipment sales, with no areas for improvement identified.
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$10,000+< $25 / hr1,000 - 9,999Dubai, United Arab Emirates
Services provided
Raya CX is a Back Office Outsourcing company located in Cairo, Egypt and Dubai, United Arab Emirates. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Austin, TX
Services provided
See all 6 projectsDetach Solutions is a digital marketing agency specializing in SEO, content strategy, and social media management. The company receives highly positive feedback, with clients praising their strategic depth and data-driven approach. Approximately 95% of reviews highlight their excellent project management and client-focused commitment, though some suggest quicker implementation of experimental campaigns could enhance agility.
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$1,000+< $25 / hr50 - 249Bengaluru, India
Services provided
See all 4 projectsAIMLEAP - Full-Stack Techies is a versatile technology company offering services in software development, cloud solutions, and staff augmentation. Clients praise their excellent quality delivery, adherence to timelines, and effective communication. With 100% positive feedback, reviewers highlight cost-effectiveness and a robust pool of skilled software engineers as standout attributes.
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$1,000+$50 - $99 / hr2 - 9Kraków, Poland
Services provided
See all 6 projectsOutbound Republic is an outbound marketing and lead generation agency specializing in identifying and targeting ideal customer profiles for B2B companies. Their services include audience segmentation, outbound strategy development, and execution, as evidenced by consistent positive feedback across multiple reviews. Approximately 100% of reviewers highlight their efficient project management, responsiveness, and ability to deliver high-quality leads, contributing to increased sales opportunities.
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$25,000+$25 - $49 / hr50 - 249Barranquilla, Colombia
Services provided
See all 3 projectsNativApps is a software development company specializing in UI/UX design and custom software solutions. The company receives overwhelmingly positive feedback, with clients appreciating their reliability, professionalism, and innovative solutions. Approximately 100% of reviewers highlight their effective communication and ability to interpret project goals, resulting in solutions aligned with company cultures and brand identities.
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$1,000+< $25 / hr2 - 9Kyiv, Ukraine
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See all 7 projectsRevit is a lead generation and sales automation company, specializing in cold outreach and appointment setting for diverse sectors, including tech and digital marketing. Across reviews, 100% of clients praised their adaptability, transparency, and timely delivery. Approximately 80% highlighted Revit's exceptional project management and responsiveness, while suggestions for improvement were minimal and focused on deeper integration and knowledge transfer.
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$1,000+< $25 / hr2 - 9
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See all 1 projectsApex Global is a digital marketing and telecom services company specializing in lead generation through outbound and inbound call services, Google AdWords, and SEO. Reviews show that 100% of clients appreciate their high-grade leads, innovation, and deep expertise in digital marketing. They are commended for their self-sufficiency and effective project management, with room for business expansion.
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$5,000+Undisclosed2 - 9
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See all 1 projectsLessLeads is a lead generation company specializing in setting up and managing cold email campaigns to generate meetings with prospective clients. According to reviews, 100% of clients appreciate their ability to consistently deliver booked meetings. The company's responsiveness and value for cost are frequently highlighted, though some clients noted occasional no-shows.
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Undisclosed$25 - $49 / hr250 - 999
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See all 13 projectsBobcares is a managed IT service provider specializing in server management, website monitoring, and system optimization. They consistently receive high praise for their technical expertise, responsiveness, and exceptional value. Approximately 90% of reviews highlight their prompt communication and problem-solving skills, while a small percentage (around 10%) suggest minor areas for improvement such as their ticketing and chat systems.
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$1,000+$50 - $99 / hr1,000 - 9,999New York, NY
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CureMD is a Back Office Outsourcing company. They are located in New York, New York. Their team provides Back Office Outsourcing and Custom Software Development.
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$1,000+$100 - $149 / hr2 - 9Sunny Isles Beach, FL
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See all 2 projectsJosh No Code is an automation and marketing solutions company that excels in setting up CRM integrations and automating business processes. Their reviews highlight exceptional organizational skills and responsiveness, with 100% positive feedback regarding their ability to swiftly address issues and enhance lead processing efficiency. Clients appreciate their vast resourcefulness in developing tailored solutions.
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$5,000+< $25 / hr1,000 - 9,999Karachi, Pakistan
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EPlanet communication Pvt. Ltd. Is a Customer Service Outsourcing company. They offer Customer Service Outsourcing and Call Center Services and were established in 2003.
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$1,000+$25 - $49 / hr50 - 249Chișinău, Moldova
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See all 2 projectsMetawebart is a web development company recognized for its high-quality project execution and customer satisfaction. Approximately 100% of reviewers commend Metawebart for their ability to tailor strategies to niche markets, timely delivery, and effective communication. Clients appreciate their in-depth industry understanding and commitment to delivering optimal results, with notable achievements including a 15% increase in conversions and successful launch of multifunctional platforms.
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UndisclosedUndisclosed1,000 - 9,999Pasay, Philippines
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EPerformax Contacts Center and BPO is a large phone answering service in Pasay, Philippines. The team offers Call Center Services.
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$1,000+Undisclosed2 - 9Calgary, Canada
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See all 2 projectsRoyal Genix is a digital marketing and lead generation company known for its exceptional project management and customer-focused service. With a 100% positive feedback rate, clients highlight the company's effectiveness in generating leads and increasing revenue, driven by Benny's dedication and professionalism. Reviewers frequently commend Benny for his organizational skills and commitment to client success.
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$1,000+< $25 / hr10 - 49Bengaluru, India
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See all 2 projectsCerebra LPO is a legal process outsourcing company, providing efficient and reliable back-office services focused on legal document processing. The reviews reveal a strong satisfaction rate, with clients consistently praising the company's quality, speed, and affordability. Approximately 100% of reviewers highlight their excellent service, noting substantial time and cost savings, while no significant areas for improvement are mentioned.
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$25,000+$100 - $149 / hr50 - 249Bellevue, WA
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See all 1 projectsRedtech is a data analytics company specializing in enhancing content management strategies. Their collaboration with Microsoft resulted in the successful redesign of a learning catalog, highlighting their expertise in data analysis and catalog health maintenance. Feedback indicates a 100% positive response, emphasizing their strong subject matter expertise and professionalism, with no areas for improvement mentioned by the client.
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$1,000+< $25 / hr1,000 - 9,999Gurugram, India
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Maxicus, a Customer Service Outsourcing company, is in Gurugram, India and Amritsar, India. They provide Customer Service Outsourcing and Back Office Outsourcing and were launched in 2003.
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$1,000+< $25 / hr10 - 49Mumbai, India
Services provided
See all 4 projectsCaptico Consultancy is a versatile IT services provider specializing in ERP development, website design, and technical platform design. With a team of 6-10 employees, they are highly regarded for their effective project management and responsiveness, with 100% of reviewers praising their business understanding and technical expertise. The company is noted for its commitment and strong client relationships, with no significant areas for improvement mentioned.
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$1,000+< $25 / hr2 - 9Warszawa, Poland
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See all 2 projectsBusinessTwin is a specialized provider of corporate knowledge base solutions, leveraging RAG-chat technology to enhance HR and onboarding processes. The company is praised for its clear project management and transparent communication, with 100% of clients highlighting these strengths. While the solutions meet objectives effectively, some clients suggest a greater focus on post-implementation analytics and varied process optimization recommendations.
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$1,000+< $25 / hr250 - 999San Francisco, CA
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See all 1 projectsDataBees is a research services company specializing in lead identification and database expansion. With consistently high-quality work and exceptional communication, they have garnered positive feedback for their ability to generate tangible results. Approximately 100% of reviewers praise their effective communication, highlighting account manager Irakli’s proactive updates and detailed project management.
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$1,000+$25 - $49 / hr2 - 9
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See all 1 projectsWe build outbound machines for Web3 brands turning cold outreach into warm conversations, booked calls, and real revenue.
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$1,000+$25 - $49 / hr2 - 9Weatherford, OK
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See all 1 projectsNelson & Co Solutions is an operational and technical consultancy firm specializing in setting up systems and processes, particularly for e-commerce platforms like Shopify. Reviewers consistently praise their professionalism, effective communication, and dedication to client success. Notably, 100% of the feedback highlights improvements in operational efficiency and customer satisfaction, indicating a strong positive impact on business performance.
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$1,000+< $25 / hr10,000+Mumbai, India
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Hinduja Global is a large Mumbai, India-based Back Office Outsourcing company. The team focuses on Back Office Outsourcing and HR Outsourcing.
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$5,000+Undisclosed10,000+Austin, TX
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EClerx is a large custom software development firm founded in 2000. Their team offers Custom Software Development and Back Office Outsourcing.
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$1,000+$50 - $99 / hr10 - 49London, England
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See all 3 projectsCarden IT Services is a comprehensive IT support company offering services such as network management, IT hardware supply, and more. Reviewers praise their friendly, efficient service and technical expertise, with seamless workflows and effective communication noted by 100% of reviewers. While most feedback is positive, one reviewer suggested earlier escalation of issues could enhance service timeliness.
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$250,000+$50 - $99 / hr250 - 999Phoenix, AZ
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Televerde is a Sales Outsourcing company in Phoenix, Arizona. They offer Sales Outsourcing and Call Center Services and were launched in 1994.
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$1,000+< $25 / hr10 - 49Manjoor, India
Services provided
See all 6 projectsHaiData is a data annotation company offering services that cater to various industries, including medical imaging, recycling technology, digital fulfillment, and agricultural robotics. Across multiple reviews, 100% of clients commend their efficiency, adaptability, and high-quality deliverables, noting their commitment to budget-friendly solutions and excellent project management. Approximately 20% of reviewers suggest areas for improvement, primarily concerning occasional annotation incompleteness and time management.
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$5,000+$25 - $49 / hr50 - 249Cary, NC
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See all 8 projectsResponsePoint is a lead generation and marketing services company with a focus on enhancing sales and customer engagement through strategies like account-based marketing and call center services. The reviews indicate high satisfaction, with approximately 83% of clients recognizing their flexibility, responsiveness, and ability to generate quality leads. Some feedback highlighted areas for consistent improvement, such as lead quality and meeting deadlines.
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$1,000+< $25 / hr10 - 49Houston, TX
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See all 1 projectsVirtue Ally is a virtual assistant agency known for providing comprehensive operational and marketing support, significantly improving client efficiency and capacity. All reviews are overwhelmingly positive, with 100% indicating satisfaction with their professionalism, attention to detail, and alignment with client values. Clients commend their ability to deliver timely, high-quality service and seamless project management, making them an exceptional partner.
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$10,000+< $25 / hr10 - 49Karachi, Pakistan
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See all 4 projectsTech Drop Private Limited is a technology support company known for its on-demand technical assistance, addressing diverse tech-related issues efficiently. With effective project management and a commitment to innovation, 80% of their reviews highlight timely delivery and responsiveness. However, improvement is suggested in expanding support hours and providing detailed troubleshooting guides.
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$5,000+< $25 / hr250 - 999Durrës, Albania
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See all 1 projectsClimbia BPO provides customer support services with a focus on handling English-speaking clients for digital marketing agencies. The overall feedback highlights their proficiency in understanding complex ad systems and delivering competent service, especially in English. Their rigorous hiring process ensures experienced staff, which was noted as impressive by clients, although a desire for a broader range of services was mentioned.
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UndisclosedUndisclosed10 - 49Saint Paul, MN
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See all 3 projectsDialog One is a translation and interpretation service company, specializing in providing language solutions for educational institutions and non-profit organizations. The overall feedback from their reviews is overwhelmingly positive, with 100% of reviewers praising their responsiveness, quality of service, and the integrity of the company. The company is noted for its efficient communication and the personal involvement of its leadership, particularly Roberto, in ensuring client satisfaction and project success.
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Compare Top 15 Business Processing Outsourcing (BPO) Companies & Services
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$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.6/40.019.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.8/40.019.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
39.8/40.019.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.6/40.018.4/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.5/40.020/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.6/40.017.6/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.6/40.017/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.9/40.017.2/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
39.5/40.019.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34.4/40.017.6/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.2/40.016.8/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Ability to deliver
34.1/40.018.2/20 Reviews8.5/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
90% Back Office Outsourcing10% Other
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Business Process Outsourcing Company FAQs
Looking for a BPO company but not sure where to start? Explore the top questions businesses are asking when looking for a BPO partner.
Clutch selects top-performing companies twice a year based on a proprietary methodology that evaluates industry expertise and the ability to deliver. The highest-rated BPO companies for Fall 2025 include:
A BPO company handles specific business processes such as customer support, payroll, data entry, or IT help desk on behalf of another organization. Acting as an extension of your team, the provider supplies trained staff, technology, and workflows to deliver those services at scale. This lets your in-house employees focus on core competencies while the BPO partner manages repeatable, back-office or customer-facing tasks with agreed-upon service-level agreements (SLAs).
BPO agencies typically cover three broad categories:
- Back-office support: data processing, accounting, HR administration, procurement
- Front-office support: call center operations, technical support, live chat, appointment setting
- Specialized or industry-specific processes: medical billing, legal transcription, mortgage processing
Many firms also bundle technology solutions such as CRM integrations, AI chatbots, and robotic process automation (RPA) to streamline workflows and improve accuracy.
Pricing varies by location, complexity, and volume. On Clutch, most projects start around $1,000 per month for simple data entry but can exceed $50,000 per month for multi-channel customer support. Hourly rates typically range from $8–$25 in offshore markets and $25–$60 in onshore markets. Always request a detailed cost breakdown (labor, technology, management fees) and clarify whether pricing is per FTE (full-time equivalent) or per transaction.
- Define goals: Identify the processes you want to outsource and the KPIs that matter (e.g., first-call resolution, turnaround time).
- Check domain expertise: Look for providers with proven results in your industry or process area.
- Review client feedback: Verified Clutch reviews reveal performance, communication style, and reliability.
- Evaluate scalability: Ensure the partner can add or reduce headcount quickly as demand changes.
- Assess security & compliance: Confirm certifications (ISO, SOC 2, HIPAA) and data-protection measures . Shortlist three vendors and run a pilot project or proof of concept before signing a long-term agreement.
- Opaque pricing or hidden fees
- Overpromising guaranteed results without data
- High employee turnover or insufficient training programs
- Poor communication or delayed responses during the sales process
- Lack of documented security protocols or compliance certifications
If any of these issues surface early, reconsider the partnership.
- How do you measure and report on performance metrics?
- What is your average agent tenure and training process?
- Which industries or processes make up most of your portfolio?
- Can you share recent case studies or client references?
- How do you handle data security, compliance, and disaster recovery?
- What is the escalation process for quality issues or SLA breaches?
Clear, detailed answers indicate a mature, reliable partner.
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Onshore: Provider operates in the same country as the client—higher rates but easier collaboration and shared regulations.
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Nearshore: Services are delivered from a neighboring or nearby time zone—balanced costs and cultural alignment.
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Offshore: Operations are located in distant regions with lower labor costs—great for 24/7 coverage but may require more coordination.
They track cost savings, process accuracy, turnaround times, and customer satisfaction scores (CSAT or NPS). By comparing pre- and post-outsourcing metrics, clients can quantify improvements and calculate payback periods.