BPO Services & Customer Support for Digital Marketing Firm
- Less than $10,000
- June - Nov. 2020
"We highly recommend this company to others."
- Business services
- India
- 51-200 Employees
- Online Review
JindalX was hired by a BPO business to provide customer support services. The team worked to help resolve issues and ensure satisfaction among the client's customers.
The company's customer satisfaction rate rose to 80%, gaining 25% from the previous rate. JindalX collaborated well with the client's internal team, sharing data and requirements to help make necessary changes as required by the client.