BusinessTwin.ai is an innovative AI-powered platform designed to help small and medium-sized enterprises transform their operations by creating a digital twin of the entire business. Through intelligent automation, BusinessTwin.ai streamlines document management, HR onboarding, recruitment, sales processes, and internal knowledge flow—allowing companies to operate with higher efficiency, lower costs, and reduced dependence on manual labor. The platform acts as an always-on digital co-pilot that executes repetitive administrative tasks, analyses operational data, and provides predictive recommendations to improve decision-making. A core value of BusinessTwin.ai is its ability to centralize fragmented business processes into one unified ecosystem. Instead of relying on multiple disconnected tools and human intervention, companies can automate workflows end-to-end—from receiving a contract or CV to document approval, task delegation, or client onboarding—without human involvement. Each process is built using AI agents that simulate the decision logic of real employees, enabling businesses to scale operations without increasing staff. This approach not only reduces operational overload and human error but also provides real-time transparency into company performance through dashboards, analytics, and AI-driven reporting. The platform is designed specifically for SMBs that need enterprise-level automation but do not have the resources to build custom IT systems. BusinessTwin.ai eliminates barriers to digital transformation by offering ready-made process modules, flexible integrations, and simple no-code configuration. It helps organizations adapt quickly to market demands, enhance customer experience, and improve profitability. By digitally replicating the business structure, roles, and workflows, the system makes the company self-operating, intelligent, and scalable.
Min project size
$1,000+
Hourly rate
< $25 / hr
Employees
2 - 9
Locations
Warszawa, Poland
Year founded
Founded 2020
1 Locations
Warszawa , Poland
No have been added yet...
Pricing Snapshot
Min. project size
$1,000+
Avg. hourly rate
< $25
/hr
Rating for cost
5
/5
What Clients Have Said
BusinessTwin offers competitive pricing that fits client budgets, delivering good value for cost. Clients noted effective project management and timely deliverables, with team sizes ranging from 2-10 employees. Specific project costs were not disclosed, but overall satisfaction with pricing was highlighted.
AI DevelopmentCustom Software DevelopmentDocument Digitization & Management
Confidential
Jan. - Apr. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They responded promptly to our requests and clarifications, offering solutions that aligned with our needs."
Nov 13, 2025
COO, Skysoft.kz
Andrij Levchenko
Verified
Retail
Kazakhstan
11-50 Employees
Online Review
Verified
BusinessTwin developed a custom corporate knowledge base for a software company. The team created the system's architecture and design, conducted testing and training, and provided technical support.
BusinessTwin successfully delivered a user-friendly system, meeting the client's targets for active users. The team showcased clear and systematic project management, completing all stages within the agreed-upon timeline. Their innovative approach and understanding of business processes stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the COO of Skysoft.kz
Describe what your company does in a single sentence.
We are engaged in the sale of licensed software.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BusinessTwin to accomplish?
Custom Corporate Knowledge Base
SOLUTION
How did you find BusinessTwin?
Online Search
Clutch Site
Why did you select BusinessTwin over others?
Close to my geographic location
Pricing fit our budget
Good value for cost
Referred to me
How many teammates from BusinessTwin were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The project involved the creation of a corporate knowledge base to improve information accessibility and operational efficiency. BusinessTwin analyzed our requirements and developed the system’s architecture and design. Testing and training for our team were conducted. After the launch, we received technical support, monitoring, and regular system updates. We measured the percentage of users actively using the system, and the figures were close to the targets we had initially set together with the developer.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Number of searches per user - yes
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The BusinessTwin team demonstrated clear and systematic project management. All key stages and planned deliverables were completed within the agreed timelines. They responded promptly to our requests and clarifications, offering solutions that aligned with our needs and took into account the specifics of our business.
What was your primary form of communication with BusinessTwin?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The most impressive aspect for me is the company’s ability to combine technological innovation with a practical understanding of business processes.
Are there any areas for improvement or something BusinessTwin could have done differently?
It would have been helpful to provide more varied recommendations on optimizing internal processes based on the data collected after launch.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Corporate Knowledge Base Dev for Software Distribution Firm
AI DevelopmentCustom Software DevelopmentDocument Digitization & Management
Less than $10,000
Nov. 2024 - May 2025
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
4.5
"Their project management was clear and well-structured."
Nov 17, 2025
Lead Manager, Kupsoft.pl
Maximilian Maskovich
Verified
Other industries
Poland
11-50 Employees
Online Review
Verified
BusinessTwin built and implemented a software distribution firm's corporate knowledge base using RAG-chat technology. They integrated internal tools, tested chat modules, and prepared content procedures.
BusinessTwin achieved a 90% engagement rate in the client's onboarding process. The client was impressed with the team's clear and well-structured project management. They also provided transparent communication, keeping the client informed about the project's status and potential risks.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Lead Manager of Kupsoft.pl
Describe what your company does in a single sentence.
Our company specializes in the distribution of licensed software for B2B and B2C clients.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BusinessTwin to accomplish?
The goal of the project is to develop a modern corporate knowledge base for onboarding and HR, built on RAG-chat technology, to ensure personalized, fast, and accurate access to essential information for employees.
SOLUTION
How did you find BusinessTwin?
Referral
Why did you select BusinessTwin over others?
Close to my geographic location
Pricing fit our budget
How many teammates from BusinessTwin were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The corporate knowledge base built on RAG-chat technology was developed and implemented for us to support onboarding and HR processes. Integrations with our internal tools were configured, the chat module was thoroughly tested, and the necessary content procedures were prepared.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Engagement in the onboarding process - 90%
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their project management was clear and well-structured
What was your primary form of communication with BusinessTwin?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
I appreciate their transparent communication — we were always kept informed about the project status and any potential risks.
Are there any areas for improvement or something BusinessTwin could have done differently?
BusinessTwin performed well, though introducing more detailed post-implementation analytics would further enhance the long-term value of the solution.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.5
NPS
Showing 1-2 of
2 Reviews
Our Story
We are BusinessTwin, a Ukraine-born team with 5+ years building IT projects and entrepreneurial experience. We design AI-driven digital twins and hyper-automation for small and medium businesses—document flow, recruiting, reporting, sales and support—making advanced AI accessible, reducing human error and costs. Our leadership and engineers deliver customizable solutions with ongoing support; clients report >40% faster request processing and rapid operational gains.
What Sets Us Apart
AI-Driven Business Automation
We create a digital twin of your company that automates daily operations, reduces costs, and boosts efficiency.
Custom Solutions for Every Business
No templates — every automation system is tailored to your industry, structure, and goals.
Cutting-Edge AI Integration
We combine LLMs, RPA, and workflow automation into one intelligent ecosystem for full control and transparency.
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