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Top Chat Support Services

Ratings Updated: April 4, 2026
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1,749 Companies

Customer Service Outsourcing: Chat Support Services

List of the Top Chat Support Companies

  • Triniter BPO Logotype

    Triniter BPO

    4.2 23 reviews
    $5,000+
    < $25 / hr
    1,000 - 9,999

    Services provided

    50% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services

    Focus Areas

    33% Chat Support Services
    34% Phone Support Services
    33% Email Support Services

    Triniter BPO is a versatile service provider offering a range of solutions including virtual assistance, customer support, outbound calls, and app development. Reviews indicate mixed feedback, with approximately 57% of clients expressing satisfaction in areas like app development and telemarketing, citing dedication and effectiveness. However, 43% report negative experiences, highlighting issues such as unmet promises and unethical practices.

    See all 23 projects

    Reviews mention Great project management

    Clients have consistently praised Triniter BPO for their exceptional project management, highlighting their flexibility, professionalism, and effective communication. One client noted, 'Project management is very good... they are always reachable on calls and email and are very professional.' Their ongoing partnerships and annual renewals further underscore their reliability and client satisfaction.
    • Customer Support for Health & Benefits Company
      5.0 Aug 18, 2020

      Project management is very good. It was very easy to work with them. They’re very good people and are flexible and on time, always ready to solve any issues that arise. We have weekly reviews and other high-level talks once a month. They are always reachable on calls and email and are very professional.

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    Industry Experience

    Triniter BPO has garnered mixed feedback across various industries. In automotive, they excelled in customer support, receiving praise for quality service. However, in wellness & fitness and consulting, they faced criticism for poor execution and lack of transparency. Positive reviews in education and healthcare highlighted effective app development and customer service, while negative experiences in advertising and marketing raised concerns about trustworthiness. Overall, Triniter BPO is seen as suitable for automotive, education, and healthcare, but potential clients should exercise caution in consulting and marketing sectors.

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    Select Industry to see insights

    Telecommunications Consulting Wellness & Fitness Automotive Real estate Advertising & marketing Nonprofit IT Services Healthcare Education Arts, entertainment & music Other Industry Financial services Human Resources Business services Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (10) Less than $10,000 (7) $50,000 to $199,999 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Triniter BPO's pricing is generally viewed as competitive, offering good value for money. Clients like the COO of Tweedmag.org noted their affordability and flexibility, while others highlighted their quality of service despite lower costs. However, some reviews expressed dissatisfaction, citing instances of poor execution and unmet expectations relative to costs, such as a client who felt scammed after a failed engagement. Overall, feedback on value is mixed, with some clients appreciating the cost-effectiveness, while others experienced significant issues.
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    United States (9) India (6) Australia (1) Latvia (1) Spain (1) United Arab Emirates (1) England (1)
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  • Tasks Expert- A Virtual Assistant Company Logotype

    5.0 38 reviews
    $5,000+
    < $25 / hr
    250 - 999
    Kalyan, India

    Services provided

    10% Customer Service Outsourcing
    25% Call Center Services
    15% Back Office Outsourcing +5
    10% Finance & Accounting Outsourcing (FAO)
    10% Graphic Design
    10% Sales Outsourcing
    10% Web Design
    10% Web Development

    Focus Areas

    40% Chat Support Services
    40% Email Support Services
    10% Order Processing & Taking +1
    10% Phone Support Services

    Tasks Expert- A Virtual Assistant Company specializes in Customer Service BPO, offering tailored remote customer care solutions. Reviews highlight their effective management of multilingual support and e-commerce logistics, resulting in improved customer satisfaction and loyalty. 100% of reviewers commend their professionalism, yet documentation processes caused minor delays. Task Expert is praised for aligning well with client values and enhancing brand experience.

    See all 38 projects

    Reviews mention Exceptional performance

    Clients consistently commend Tasks Expert- A Virtual Assistant Company for their exceptional performance, highlighting their proactive communication, attention to detail, and ability to adapt to evolving project needs. One client noted the transformative impact of their virtual assistant, praising their professionalism and responsiveness. Another client emphasized the flawless project management, timely delivery, and the team's capability to anticipate challenges. Overall, the sentiment reflects a high level of satisfaction, with clients noting significant improvements in efficiency and effectiveness.
    • Administrative Support & SMM for Sports Physical Therapy Co
      5.0 Jul 15, 2025

      Tasks Expert- A Virtual Assistant Company’s VA response time and completion rate improved our efficiency and effectiveness. We had great teamwork with the VA. Tasks Expert- A Virtual Assistant Company’s project management was great. They delivered on time and responded well to our needs. Clients praise their attention to detail, proactive communication, and ability to adapt to evolving project needs. Working with Tasks Expert- A Virtual Assistant Company’s VA was nothing short of transformative. From day one, they demonstrated an exceptional ability to understand my workflow, anticipate needs, and execute tasks with precision.

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    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent client feedback highlights a strong performance by Tasks Expert- A Virtual Assistant Company, particularly in backend documentation and executive support. One CEO noted their impressive consistency and effective project management, stating that the company has successfully alleviated workload pressure by managing tasks efficiently. Clients appreciate the alignment of values and budget-friendly pricing, indicating a positive overall sentiment with no reported areas for improvement.
    Read 1 Recent Review
    3 of 3 Customer Service Outsourcing reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Order Management & Logistics Support for Stationery Company

    5.0 — Tasks Expert- A Virtual Assistant Company provided a stationery company's order management and logistics support. The team implemented a tracking system that kept customers informed through email Read more
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    Industry Experience

    Tasks Expert- A Virtual Assistant Company has demonstrated strong capabilities across various industries including Financial Services, Healthcare, Hospitality, and Consumer Products. Clients consistently praise their attention to detail, responsiveness, and the ability to improve operational efficiency. In Financial Services, they are noted for enhancing lead generation and client communication. In Healthcare, their support significantly eased administrative burdens. Overall, feedback reflects a positive sentiment, indicating that they are particularly well-suited for clients seeking efficient administrative and operational support.

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    Select Industry to see insights

    Financial services Hospitality & leisure Legal IT Services Consumer products & services Wellness & Fitness Consumer Products Advertising & marketing Supply Chain, Logistics, and Transport Telecommunications Real estate Business services Consulting Healthcare
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  • CALLINNOV Logotype

    5.0 1 review
    $25,000+
    < $25 / hr
    50 - 249
    Oulad Bouʼabid, Morocco

    Services provided

    55% Customer Service Outsourcing
    30% Call Center Services
    15% Back Office Outsourcing

    Focus Areas

    27% Chat Support Services
    36% Email Support Services
    27% Order Processing & Taking +1
    10% Phone Support Services

    CALLINNOV is a lead generation and outbound call services company. The company received positive feedback for its effective project management and responsiveness. Impressively, they generated a 5% lead conversion rate, with 50% of those leads converted into sales. Clients appreciated the proactive engagement of their account managers, and no areas for improvement were noted.

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    Industry Experience

    CALLINNOV has demonstrated notable expertise in the manufacturing sector, particularly in headset manufacturing, where they successfully executed lead generation projects. Clients have praised their effective communication and proactive partnership approach, achieving a conversion rate of 50% from generated leads. Overall sentiment in the manufacturing industry is highly positive, making CALLINNOV a strong candidate for businesses seeking reliable lead generation services.

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    Select Industry to see insights

    Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with CALLINNOV's pricing structure, noting it offers good value for money. One client highlighted a successful lead generation project that resulted in a 5% lead conversion rate, with 50% of those leads turning into sales. The account management was praised for being proactive, and no areas for improvement were identified, reinforcing the positive sentiment regarding the company's cost-effectiveness and overall service delivery.
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  • Phi Consulting Logotype

    4.8 4 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Islamabad, Pakistan

    Services provided

    20% Customer Service Outsourcing
    40% IT Staff Augmentation
    20% Sales Outsourcing +2
    10% CRM Consulting and SI
    10% IT Managed Services

    Focus Areas

    35% Chat Support Services
    35% Phone Support Services
    30% Email Support Services

    Phi Consulting is a proficient Customer Service BPO providing outsourced customer support, demonstrating expertise in building customer support services and call center solutions. Reviews reveal a high satisfaction rate with a 100% positive feedback for professionalism, timely delivery, and adaptability. Notably, 75% of reviewers commend their value for cost, and 50% highlight their impressive industry understanding and culture fit.

    See all 4 projects
    3 of 4 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $200,000 – $999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service & Staffing for Trucking Co

    5.0 — Phi Consulting provides customer service and staffing services for a trucking company. The team provides sales development representatives, a customer support manager, and customer support Read more
    Read 4 Reviews

    Industry Experience

    Phi Consulting has demonstrated expertise in the Software, Information Technology, and Financial Services industries. Clients praised their ability to enhance sales processes, develop customer support, and facilitate partnership programs. Feedback highlights Phi Consulting's professionalism, adaptability, and commitment to timely deliverables. Overall sentiment is positive, particularly in the financial services sector, where they effectively provided 24/7 support and helped establish sales frameworks. Potential clients in these industries can expect strong collaboration and impactful results.

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    Select Industry to see insights

    Software Information technology Financial services

    Average Project Cost Breakdown

    $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently commend Phi Consulting for providing excellent value for money, often highlighting their competitive pricing and alignment with budgetary needs. For instance, a CEO noted that Phi Consulting's pricing fit their budget while delivering a significant return on investment within three months. Another client emphasized the good value for cost and great culture fit, indicating that Phi Consulting's services met their financial expectations effectively.
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  • Evateck Logotype

    5.0 4 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Fort Lauderdale, FL

    Services provided

    50% Customer Service Outsourcing
    15% Call Center Services
    10% Back Office Outsourcing +3
    10% IT Managed Services
    10% IT Staff Augmentation
    5% Business Consulting

    Focus Areas

    30% Chat Support Services
    30% Email Support Services
    20% Order Processing & Taking +1
    20% Phone Support Services

    Evateck is a Customer Support Outsourcing company specializing in comprehensive customer service solutions, including Call Center Solutions and Remote Customer Care. The company's reviews are overwhelmingly positive, with clients praising its professional project management, rapid response times, and alignment with company values. Approximately 100% of reviewers commend Evateck for its efficiency and quality in managing customer interactions, highlighting its exceptional company culture and expertise.

    See all 4 projects

    Reviews mention Proactive

    Clients have highlighted Evateck's proactive problem-solving and adaptability as key strengths. One client noted their impressive customized approach and flexibility in addressing specific business needs, which significantly enhanced customer satisfaction. Additionally, their responsiveness and commitment to deadlines were commended, leading to measurable outcomes such as decreased response times and higher customer retention rates. Overall, the sentiment regarding Evateck's proactive engagement is highly positive, with clients expressing satisfaction with their tailored support strategies.
    • Customer Support for Ammunition Manufacturing Company
      5.0 Apr 6, 2024

      We are impressed by their customized approach, proactive problem-solving, flexibility, and adaptability. Evateck's project management approach is characterized by professionalism, responsiveness, and a commitment to meeting deadlines. From the outset, our collaboration with Evateck was aimed at improving our customer support strategy.

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    4 of 4 Customer Service Outsourcing reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Social Media Management Co

    5.0 — Evateck provided customer support for a social media management company. They responded to incoming client requests via live chat, email, and social media accounts. Read more
    Read 4 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (4)

    What Clients Have Said

    Evateck consistently receives positive feedback regarding their cost-effectiveness and overall value for money. Clients highlight that Evateck's pricing aligns well with their budgets while delivering exceptional service quality. For instance, one client noted, 'Good value for cost', and another emphasized that the 'pricing fit our budget.' Overall sentiment indicates that clients view Evateck as a valuable partner that enhances their operations while maintaining competitive pricing.
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    United States (2) Bulgaria (1) Poland (1)
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  • Call2Customers Logotype

    4.8 10 reviews
    $1,000+
    < $25 / hr
    250 - 999
    New Delhi, India

    Services provided

    30% Customer Service Outsourcing
    30% Back Office Outsourcing
    30% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    33% Chat Support Services
    33% Email Support Services
    17% Order Processing & Taking +1
    17% Phone Support Services

    Call2Customers is a Customer Service BPO company specializing in Customer Support Services and Call Center Outsourcing. Reviews highlight their proficiency in maintaining brand alignment, reducing response times, and enhancing customer satisfaction, with over 90% of feedback being positive. Their ability to adapt and provide professional, reliable support is frequently praised, establishing them as a dependable partner for customer care outsourcing needs.

    See all 10 projects

    Reviews mention Transparent

    Clients have highlighted Call2Customers' commitment to transparency in their operations. One reviewer noted excellent project management, emphasizing that communication is straightforward and effective, with the owner being accessible when needed. The team's consistent availability and responsiveness further enhance this transparent approach. Overall, the sentiment is highly positive, with clients expressing satisfaction and recommending their services for telemarketing needs.
    • Telemarketing Services for Marketing Company
      5.0 Mar 19, 2021

      Their project management is excellent. We communicate with their team leader who takes care of daily tasks and feedback. They’re very transparent. The owner has even come on the call if required.

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    1 of 1 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    Less than $10,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Support Services for Personal Care Brand

    5.0 — Call2Customers managed the operations of a personal care brand's customer service contact center. They offered 24/7 assistance, including processing orders and returns and addressing customer Read more
    Read 1 Review

    Average Project Cost Breakdown

    Less than $10,000 (6)

    What Clients Have Said

    Clients generally praise Call2Customers for their cost-effectiveness and value for money. For instance, the CEO of Bleach London highlighted their 'good value for cost,' while the Founder of LevelUp Leads noted that their pricing 'fit our budget.' Overall sentiment reflects satisfaction with the balance between service quality and pricing, with several clients expressing that Call2Customers exceeded expectations and provided excellent support without excessive costs.
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    United States (2) England (2) India (1) Kuwait (1)
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  • Experts Helping Businesses Logotype

    5.0 3 reviews
    $25,000+
    < $25 / hr
    50 - 249
    Karachi, Pakistan

    Services provided

    40% Customer Service Outsourcing
    30% Call Center Services
    15% Back Office Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Experts Helping Businesses is a lead generation and call center service provider that has received consistently positive feedback. Notably, 100% of reviewers highlighted their exceptional project management and industry expertise. The firm is praised for its excellent lead quality and customer service, demonstrating remarkable availability and communication. Clients reported no areas for improvement, reflecting high satisfaction with their services.

    See all 3 projects

    Reviews mention Easy to reach

    Clients have consistently praised Experts Helping Businesses for their exceptional accessibility and responsiveness. One client noted their remarkable ability to work US hours despite being located internationally, stating that the team was readily available for communication even during late hours. Overall, the sentiment regarding their ease of reach is overwhelmingly positive, with no reported issues in communication or availability throughout the engagement.
    • Lead Generation Outsourcing for Healthcare Benefits Company
      5.0 Jun 6, 2025

      Experts Helping Businesses' project management was excellent. We encountered no problems working with them and accepted their leads when they sent them. We communicated via phone calls and text messages. Experts Helping Businesses' ability to work on our time was remarkable. The team was on the other side of the world, but they still answered the phone in the middle of the night and worked US hours. They were highly available.

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    Industry Experience

    Experts Helping Businesses has demonstrated strong capabilities in the healthcare and customer service industries. In healthcare, they excel in lead generation, providing high-quality leads and effective project management, as noted by a satisfied client. In the customer service sector, their expertise and reliability are highlighted, with ongoing support for call center operations. Overall, feedback indicates a positive sentiment in both industries, with particular praise for their responsiveness and knowledge, making them a fitting choice for clients in these sectors.

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    Select Industry to see insights

    Healthcare Other Industry

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients consistently express satisfaction with the value provided by Experts Helping Businesses, noting that their investment, which ranged from $1 million to $2 billion annually, yielded exceptional results. One client stated they had 'the best lead generator' and praised the team's responsiveness and project management. Overall, sentiment is positive, with no reported issues and clients highlighting the company's expertise and commitment to delivering quality service.
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  • Daythree Business Services Logotype

    4.0 3 reviews
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Shah Alam, Malaysia

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Business Consulting +2
    20% Call Center Services
    20% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    36% Chat Support Services
    36% Phone Support Services
    18% Email Support Services +1
    10% Order Processing & Taking

    Daythree Business Services is a business process outsourcing (BPO) company that specializes in customer service, telesales, and market research support. Reviewers generally praise the company's ability to maintain strong communication and adaptability, viewing Daythree as a strategic partner. However, 33% of reviewers suggest improvements in workforce management and engagement strategies. Overall, Daythree receives positive feedback for their service flexibility and customer-centric approach.

    See all 3 projects

    Reviews mention Proactive

    Clients have highlighted Daythree Business Services' proactive approach in enhancing service delivery and maintaining effective communication. One client noted their willingness to accept integrated services and provide additional training ahead of the launch, demonstrating foresight. Additionally, the management team was praised for their thoughtful discussions on suggestions before implementation. Overall, the sentiment reflects a strong appreciation for Daythree's forward-thinking strategies, although there is room for improvement in managing increased interaction volumes.
    • BPO & Call Centre Services for Digital Financial Institution
      4.0 May 27, 2020

      The management team is thoughtful to discuss any suggestion before implementation, there is a vision in understanding business needs. Vendor being non-calculation on outputs but a service guaranteed and flexibility offered in any point of execution. They view us as a strategic business partner instead of having the usual “client-vendor” relationship. By doing so, they are able to provide good business insights which adds value to our operations. The team can work more pro-active in providing improvement plans on user perspective.

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    Industry Experience

    Daythree Business Services has demonstrated expertise across various industries, including Financial Services, Telecommunications, and Market Research. In Financial Services, they excelled in enhancing customer experience and improving service levels. Their work in Telecommunications focused on effective telesales recruitment and training, though challenges in complex product handling were noted. Lastly, in Market Research, Daythree was recognized for their reliability and cooperation, yet improvements in panel engagement and data accuracy were suggested. Overall, Daythree is well-suited for clients in Financial and Telecommunications sectors, while also offering valuable insights for Market Research initiatives.

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    Financial services Telecommunications Other Industry

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Daythree Business Services as offering competitive pricing with commendable value for money. One client noted the vendor's willingness to provide additional cost-free services, enhancing overall project value. Another review highlighted the company's proactive approach and flexibility, which fosters a strategic partnership rather than a typical client-vendor relationship. However, some feedback indicated areas for improvement, particularly in workforce management and agent engagement, suggesting that while value is present, further refinement could enhance service delivery.
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    More responsive than most other service providers

    Daythree Business Services is very responsive

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  • GotYourBack Support Logotype

    5.0 9 reviews
    $10,000+
    < $25 / hr
    50 - 249
    Stari Bohorodchany, Ukraine

    Services provided

    50% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    27% Chat Support Services
    27% Email Support Services
    27% Phone Support Services +1
    19% Order Processing & Taking

    GotYourBack Support is a Customer Support Outsourcing company that excels in providing remote customer care services. With 100% positive feedback, clients praise their ability to maintain high Customer Satisfaction (CSAT) scores and align with brand values. Their efficiency and responsiveness, particularly in handling customer inquiries and issues, make them a reliable partner for Customer Service BPO needs.

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    Reviews mention Accommodating

    Clients consistently highlight GotYourBack Support's accommodating nature, noting their swift adaptation to partner needs and effective collaboration. One Chief Strategy Officer praised the company's smooth setup and transparent workflow, stating that GotYourBack took every opportunity to improve through constructive feedback. Overall, the sentiment reflects a strong appreciation for their flexibility and commitment to delivering excellent service.
    • BPO Services for Cybersecurity Company
      5.0 Mar 24, 2021

      GotYourBack is a very ambitious company with enthusiasts running the company operations and keen to adapt towards partners' needs within a short period of time while delivering great service for the clients. Since the very beginning, the process was set up in a proper way and the workflow is transparent between teams, which leads to fast execution. GotYourBack team is very collaborative and they learn quickly.

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    2 of 2 Customer Service Outsourcing reviews are 5 stars
    2 new reviews for Customer Service Outsourcing in past 6 months
    Less than $10,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Support Services for Cosmetics & Skincare Co

    5.0 — GotYourBack Support provides customer support services for a cosmetics and skincare company. The team answers product-related questions, processes refunds and exchanges, and creates replacement Read more
    Read 2 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (2) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently highlight GotYourBack Support's excellent value for money, noting that their pricing aligns well with project budgets while delivering high-quality service. For instance, the CMO of Gismart mentioned that their selection was influenced by 'great value for cost', while the COO of Zipify emphasized consistent high CSAT scores and reduced support costs. Overall, feedback reflects strong satisfaction with the company's pricing relative to the quality of service provided.
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    United States (3) Israel (2) United Arab Emirates (1) Ukraine (1) England (1)
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  • AnswerFirst Logotype

    4.2 24 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Tampa, FL

    Services provided

    40% Customer Service Outsourcing
    60% Call Center Services

    Focus Areas

    10% Chat Support Services
    60% Phone Support Services
    20% Order Processing & Taking +1
    10% Email Support Services

    AnswerFirst is a call management service provider known for its reliable handling of inbound calls and customer service. The company receives positive feedback for quality, reliability, and efficiency, with 75% of reviewers highlighting these strengths. Areas for improvement include attention to detail and customer interaction. Overall, clients value the cost savings and trustworthy service they receive.

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    Industry Experience

    AnswerFirst has received positive feedback across several industries, including Manufacturing, Information Technology, Legal, Hospitality & Leisure, Gaming, Consumer Products, Financial Services, Energy & Natural Resources, Telecommunications, and Retail. Clients commend their reliability, quality of work, and efficiency, noting significant cost savings and effective call management. However, improvements in customer service and pricing competitiveness are suggested. Overall, they are well-suited for businesses requiring inbound call services, particularly in high-volume environments.

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    Select Industry to see insights

    Financial services Energy & natural resources Manufacturing Information technology Legal Hospitality & leisure Other Industry Gaming Consumer Products Telecommunications Retail

    Average Project Cost Breakdown

    Less than $10,000 (21) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently praise AnswerFirst for its cost-effectiveness and value for money. One client noted they save thousands monthly while receiving reliable service, highlighting a package deal that meets their needs. Another mentioned a monthly saving of $5,000, emphasizing the provider's affordability. Overall, the sentiment reflects satisfaction with pricing structures, though some clients suggest potential improvements in pricing competitiveness.
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    Port Saint Lucie, Florida (1) Fort Worth, Texas (1) Chicago, Illinois (1) Indianapolis, Indiana (1) Bay Shore, New York (1) Columbus, Ohio (1) Youngstown, Ohio (1) Clovis, California (1) Hayward, California (1) Denver, Colorado (1) Las Vegas, Nevada (1) Tempe, Arizona (1) Chester, Virginia (1) Chipley, Florida (1) Franklin, North Carolina (1) Loveland, Ohio (1) Clifton Heights, Pennsylvania (1) DuBois, Pennsylvania (1) Branford, Florida (1) Brick, New Jersey (1) Flanders, New Jersey (1) Fort Plain, New York (1) Montpelier, Idaho (1) Aldie, Virginia (1)
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  • BPO Nextdoor Logotype

    5.0 10 reviews
    $5,000+
    < $25 / hr
    50 - 249
    L'viv, Ukraine

    Services provided

    25% Customer Service Outsourcing
    40% Back Office Outsourcing
    20% Call Center Services +1
    15% Public Relations

    Focus Areas

    30% Chat Support Services
    50% Email Support Services
    20% Order Processing & Taking

    BPO Nextdoor is a versatile business process outsourcing company providing services such as media monitoring, transcription, lead generation, market research, technical product classification, and customer support. Overall, clients commend the company for its reliability, flexibility, and high-quality service, with 100% of reviewers expressing satisfaction. Notably, BPO Nextdoor's proactive communication and ability to adapt to client needs, even amid challenging circumstances, have been highlighted as particularly impressive.

    See all 10 projects

    Reviews mention Open to feedback

    BPO Nextdoor has received positive feedback regarding their openness to feedback from clients. One client noted their willingness to improve, stating, 'They are always open to improve.' Additionally, they actively collaborate on key performance indicators (KPIs) to enhance service delivery. Overall, the sentiment reflects a strong commitment to continuous improvement and adaptability in their work processes.
    • Data Process Development for Industrial Piano Manufacturer
      5.0 May 7, 2022

      They are always open to improve. They work together with constantly on the KPI to provide a better service.

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    Industry Experience

    BPO Nextdoor has successfully served various industries, including Media, Software, Manufacturing, IT Services, Advertising & Marketing, Healthcare, and Retail. Clients commend their reliability, flexibility, and strong communication skills. In Media, they provide timely media monitoring services. In Software, they excel in transcribing complex documents. Manufacturing partners appreciate their lead generation capabilities. IT clients highlight their data management expertise. Overall, BPO Nextdoor demonstrates a strong fit for clients seeking dependable and adaptable service across these sectors.

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    Select Industry to see insights

    Media Software Manufacturing IT Services Advertising & marketing Healthcare Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) Less than $10,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend BPO Nextdoor for their competitive pricing and strong value for money. One executive noted that BPO's pricing fit their budget, enhancing their overall satisfaction. Another client highlighted the firm's superior price/performance ratio compared to competitors. Feedback indicates that the quality of work delivered justifies the investment, with several clients expressing high levels of satisfaction regarding timely deliveries and effective communication. Overall, sentiment surrounding the company's cost-effectiveness is overwhelmingly positive.
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    Germany (6) Ukraine (2) Estonia (1) United States (1)
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  • Telecom, Inc. Logotype

    5.0 2 reviews
    $1,000+
    $25 - $49 / hr
    50 - 249
    Oakland, CA

    Services provided

    60% Customer Service Outsourcing
    24% Call Center Services
    16% Sales Outsourcing

    Focus Areas

    17% Chat Support Services
    53% Phone Support Services
    17% Email Support Services +1
    13% Order Processing & Taking

    Telecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.

    See all 2 projects

    Reviews mention High-quality work

    Telecom, Inc. consistently delivers high-quality work, as highlighted by clients who praised their impressive agents and effective communication. One client noted that Telecom's team significantly improved their customer service operations, enabling seamless handling of transactions and enhancing the overall customer experience. Another client appreciated the positive attitude and dedication to incorporating feedback, stating that Telecom met expectations despite working with lower quality leads. Overall, feedback reflects a strong sentiment toward Telecom's commitment to quality and client satisfaction.
    • Customer Support Services for Furniture Company
      5.0 Feb 16, 2023

      The quality of the agents was very impressive. They all were able to learn our business very quickly, access our dashboards seamlessly and perfect the call scripts in a short amount of time. They are a highly coachable team that allowed us to move quickly and scale without pain.

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    Industry Experience

    Telecom, Inc. has garnered positive feedback in the Energy & Natural Resources and Manufacturing sectors. Clients from the Energy industry appreciated the company's proactive communication and client service, achieving expected sales outcomes. In Manufacturing, Telecom excelled in managing customer service operations, significantly enhancing customer experience and contributing to sales growth. Overall, their strengths lie in effective communication, quality training, and adaptability, making them a suitable partner for companies focused on customer service and sales enhancement.

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    Select Industry to see insights

    Energy & natural resources Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Telecom, Inc.'s competitive pricing and overall value for money. One client noted their decision was influenced by Telecom's willingness to offer flexible payment terms, while another emphasized their rates as favorable for high-quality service. The positive sentiment is reinforced by comments on Telecom's effective communication and the agents' ability to enhance customer experience, contributing to unexpected sales growth. Overall, clients appreciate the balance of cost and quality in Telecom's services.
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  • Tri Source International Logotype

    5.0 2 reviews
    $250,000+
    < $25 / hr
    1,000 - 9,999
    Santa Clarita, CA

    Services provided

    40% Customer Service Outsourcing
    30% Call Center Services
    15% Sales Outsourcing +2
    10% Back Office Outsourcing
    5% HR Consulting

    Focus Areas

    56% Chat Support Services
    33% Phone Support Services
    11% Order Processing & Taking

    Tri Source International is a customer support services provider that specializes in handling inbound calls and emails for businesses. The company is praised for its high-quality service, with 100% of reviewers expressing satisfaction with their ongoing projects. Clients commend Tri Source International's effective communication and adaptability, with staff consistently meeting client needs and contributing to improved customer retention.

    See all 2 projects

    Reviews mention High-quality work

    The feedback highlights Tri Source International's commitment to high-quality work, with clients noting their impressive approach and effective handling of customer inquiries. One client praised the quality of representatives, stating they offer 'the best of both worlds' in terms of service and pricing. Additionally, clients feel assured that their brand is in 'capable hands,' reflecting overall satisfaction with ongoing projects and results.
    • Call Center Services for Online Retailer
      5.0 Aug 13, 2022

      They have a higher quality approach, which makes us feel like our brand and business are in capable hands.

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    Industry Experience

    Tri Source International has demonstrated strong capabilities in the Consumer Products and Financial Services industries. Feedback highlights their effective communication, quality of support, and ability to alleviate burdens from in-house teams, leading to improved customer retention and satisfaction. Clients appreciate their adaptability and responsiveness, indicating a high overall sentiment towards their services. Organizations within these sectors seeking reliable, high-quality customer support would find Tri Source International a suitable partner.

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    Select Industry to see insights

    Consumer Products Financial services

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have consistently praised Tri Source International for providing high-quality services at competitive pricing. One client highlighted that they offer the 'best of both worlds' in terms of quality and cost. Another noted that their partnership has led to improved customer retention and reduced disputes, which ultimately saves money. Overall, the sentiment reflects satisfaction with the value for money, indicating that clients feel confident in entrusting their operations to Tri Source International.
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  • Intelemark Logotype

    4.8 12 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Scottsdale, AZ

    Services provided

    10% Customer Service Outsourcing
    50% Call Center Services
    30% Back Office Outsourcing +1
    10% Market Research

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Intelemark is a lead generation and appointment setting company specializing in cold calling and outreach services across various industries, including healthcare, technology, and business services. The majority of reviews highlight their professionalism, responsiveness, and ability to integrate seamlessly with clients' teams, with many clients reporting increased sales leads and successful engagements. Notably, 100% of reviewers express satisfaction with Intelemark’s services, emphasizing effective communication and project management, while none report areas needing significant improvement.

    See all 12 projects

    Reviews mention Great project management

    Intelemark has received high praise for its exceptional project management capabilities. Clients have highlighted the team's attentiveness and communication, noting that project leads were highly engaged and provided consistent updates. One client remarked on the flawless project management, emphasizing the caller's ability to effectively learn and adapt to messaging and objections. Overall, clients expressed satisfaction with how Intelemark operates as an extension of their own teams, ensuring seamless collaboration and effective results.
    • Cold Calling Services for National Electrical Supplier
      5.0 Mar 10, 2022

      Their project management is flawless. The caller has taken a couple of weeks to find the right messaging and learn to deal with objections. After conversing with me and my team, she’s become great at handling objections; she’s also become great at understanding and anticipating what roadblocks are going to be placed in front of her.

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    • Call Center & Lead Generation Support for Benefits Firm
      5.0 May 1, 2020

      The project lead was extremely attentive to our project and on top of all of the different campaigns. We had frequent communication throughout the week. I felt like she was very engaged in our project and was able to relay our information to each rep doing these calls. We never had any issue with them reporting and gathering information for us.

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    Industry Experience

    Intelemark has demonstrated strong expertise across various industries, including Healthcare, Energy & Natural Resources, IT Services, Manufacturing, and Financial Services. Clients commend their ability to generate qualified leads, set appointments, and integrate seamlessly with existing teams. Feedback highlights strengths in responsiveness, effective communication, and an understanding of complex product offerings. Overall sentiment is highly positive, particularly in Healthcare and Consulting, where Intelemark significantly impacted clients' sales funnels and customer engagement.

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    Select Industry to see insights

    Medical Energy & natural resources Other Industry Consulting Manufacturing Healthcare IT Services Chemicals & Biotechnology Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Intelemark is often praised for providing exceptional value for money, with clients noting their cost-effectiveness in lead generation. For instance, one client highlighted a $5,000 investment that resulted in significantly more appointments than their internal efforts could achieve. Another client mentioned spending $25,000, emphasizing that the campaign paid for itself upon securing just one client. Overall, clients express high satisfaction with Intelemark's pricing structure relative to the quality of leads and services received.
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    Milwaukee, Wisconsin (2) Naples, Florida (1) Hyattsville, Maryland (1) Kansas City, Missouri (1) Plano, Texas (1) Hartford, Connecticut (1) Miamisburg, Ohio (1) Draper, Utah (1) Philadelphia, Pennsylvania (1) Richmond, Virginia (1) Oak Brook, Illinois (1)
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  • OutPLEX Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Fort Lauderdale, FL

    Services provided

    40% Customer Service Outsourcing
    40% Call Center Services
    10% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    100% Chat Support Services

    OutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.

    See all 1 projects

    Industry Experience

    OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.

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    Select Industry to see insights

    Consumer products & services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.
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  • Squeeze Logotype

    5.0 1 review
    $25,000+
    Undisclosed
    250 - 999
    Orem, UT

    Services provided

    19% Customer Service Outsourcing
    45% Call Center Services
    36% Sales Outsourcing

    Focus Areas

    26% Chat Support Services
    48% Phone Support Services
    26% Email Support Services

    Squeeze is a content creation and marketing company specializing in generating engagement through valuable informational content and strategic outreach. The feedback is overwhelmingly positive, with clients highlighting the high return on investment and consultative approach, resulting in long-term partnerships and minimal complaints. Their adaptability and ongoing collaboration are praised, with 100% of reviewers noting their effective project management and tailored strategies.

    See all 1 projects

    Industry Experience

    Squeeze Media has demonstrated strong expertise in the financial services industry, particularly within commercial insurance. Clients highlight their consultative approach, effective content creation, and lead remarketing strategies that have resulted in high returns on investment. Their project management and communication skills are well-regarded, indicating reliability and ongoing support. Overall, the company is well-suited for businesses looking for customized marketing solutions in the financial services sector.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Squeeze Media as offering good value for money, with one client noting a three- to four-to-one return on their $200,000 investment over eight years. The consultative approach and effective content strategies have contributed to ongoing engagements and satisfaction. Clients appreciate the company's collaborative method, which contrasts favorably with other providers. Overall, the feedback indicates that Squeeze Media's pricing aligns well with the results delivered, fostering long-term partnerships.
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  • LiveAdmins Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    250 - 999
    Chicago, IL

    Services provided

    20% Customer Service Outsourcing
    25% AI Development
    25% Call Center Services +2
    15% AI Consulting
    15% Generative AI

    Focus Areas

    50% Chat Support Services
    25% Email Support Services
    25% Phone Support Services

    LiveAdmins is a customer engagement company providing real-time chat services, tailored to businesses needing human interactions over AI-based solutions. The feedback highlights their reliable project management and responsiveness. Notably, 100% of the reviewers appreciate their human-centered approach, with no areas identified for improvement.

    See all 1 projects
    1 of 1 Chat Support Services reviews is 5 stars
    1 new review for Chat Support Services in past 6 months
    Unknown avg. project cost

    Chat Support Services Experience

    LiveAdmins has received positive feedback for their Chat Support Services, with 100% of reviewers highlighting strengths in responsiveness and human interaction, avoiding AI-based solutions. Clients appreciate the timely delivery and effective customer qualification processes. Notably, one client praised the ease of communication and accessibility of LiveAdmins. No negative aspects were mentioned, indicating a highly satisfactory engagement overall.

    Read Most Recent Review

    Industry Experience

    The provider has received positive feedback from the construction industry, specifically for their work with solar energy solutions. Clients appreciate the personalized, human-centric chat service that effectively engages both residential and commercial customers. Their strengths include timely project delivery, excellent communication, and responsiveness. The overall sentiment indicates strong expertise in the construction sector, making them a suitable choice for businesses seeking customer support solutions focused on human interaction.

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    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.
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  • The Contact Company Logotype

    5.0 2 reviews
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Birkenhead , England

    Services provided

    60% Customer Service Outsourcing
    20% Back Office Outsourcing
    10% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    36% Chat Support Services
    32% Phone Support Services
    16% Email Support Services +1
    16% Order Processing & Taking

    The Contact Company is a customer support and call center service provider known for delivering high-quality, scalable customer service. Their dedication to transparency and seamless project management has resulted in a customer satisfaction rate surpassing 80%. Approximately 100% of reviewers emphasize their positive company culture and commitment to client success.

    See all 2 projects

    Reviews mention Great team

    Clients consistently commend The Contact Company for their exceptional team dynamics and commitment to quality service. A representative from Great Little Trading Co. highlighted the 'seamless' collaboration and the team's dedication to transparency and problem-solving. The company's ability to deliver timely reports and solutions further reinforces their reputation for excellence, with clients expressing high satisfaction and a long-term partnership as evidence of their effectiveness.
    • Call Center Services for Children's Retailer
      5.0 Jan 24, 2019

      Our collaboration has been seamless. The team delivers timely reports and solutions as needed. Their team is committed to transparency and finding ways to address any obstacle that we meet.

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    Industry Experience

    The Contact Company has demonstrated expertise in the Media and Retail industries, providing high-quality customer support and call center services. In the Media sector, they excelled in scalability and customer satisfaction, surpassing goals with a focus on company culture and flexibility. In Retail, they have been recognized for delivering excellent results and transparency, reinforcing brand values. Overall, their strengths in both industries suggest a strong fit for projects requiring dedicated customer service solutions.

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    Select Industry to see insights

    Media Retail

    Average Project Cost Breakdown

    $200,000 to $999,999 (2)

    What Clients Have Said

    The Contact Company is praised for its value-based pricing, with clients noting that they provide cost-effective and high-quality customer service. A representative from YouView highlighted their impressive pricing during a competitive evaluation, while Great Little Trading Co. emphasized the company's ability to reflect their high-end brand at a reasonable cost. Overall, clients express high satisfaction with the balance of cost and quality, reinforcing the company's strong value proposition.
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    United States (1) England (1)
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  • Vserve Amazon Listing Service Logotype

    Vserve Amazon Listing Service

    5.0 23 reviews
    $1,000+
    < $25 / hr
    250 - 999

    Services provided

    40% Customer Service Outsourcing
    60% Ecommerce Marketing

    Focus Areas

    20% Chat Support Services
    60% Order Processing & Taking
    20% Email Support Services

    Vserve Amazon Listing Service is a Customer Support Services and Customer Service BPO provider, specializing in enhancing product visibility and customer engagement. Reviews highlight their exemplary service, with 100% positive feedback emphasizing timely delivery, proactive communication, and effective project management. Clients specifically commend their competence and personalized approach in handling inquiries and optimizing digital advertising strategies.

    See all 23 projects
    3 of 3 Customer Service Outsourcing reviews are 5 stars
    2 new reviews for Customer Service Outsourcing in past 6 months
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Custom Apparel Manufacturer

    5.0 — Vserve Amazon Listing Service provides eCommerce optimization services for a custom apparel manufacturer. The team was responsible for managing the client's Amazon listings, advertising, and Read more
    Read 3 Reviews

    Industry Experience

    Vserve Amazon Listing Service has demonstrated expertise across various industries, including Real Estate, Beauty & Cosmetics, Manufacturing, Advertising & Marketing, and Food & Beverage. Clients praised their attention to detail, effective communication, and ability to significantly enhance product visibility and sales through tailored strategies. The overall sentiment reflects strong satisfaction, particularly in the Beauty & Cosmetics sector, where their impact on brand visibility and customer engagement was notably high. This provider is well-suited for clients seeking optimization services in these dynamic sectors.

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    Select Industry to see insights

    Real estate Beauty & Cosmetics Manufacturing Advertising & marketing Food & Beverage Retail Other industries

    Average Project Cost Breakdown

    $10,000 to $49,000 (13) $50,000 to $199,999 (1)

    What Clients Have Said

    Overall, clients consistently praised Vserve Amazon Listing Service for providing good value for money, with many noting that their pricing fit within budget constraints while delivering effective results. Specific feedback highlighted a strong alignment of company values and a commitment to achieving client goals. For instance, multiple clients mentioned the company's responsiveness and proactive communication, which contributed to successful project outcomes, indicating a favorable perception of their cost-effectiveness.
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    United States (8) Canada (3) Austria (1) Germany (1) India (1)
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  • Octopus Tech Solutions Logotype

    4.9 5 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Amritsar, India

    Services provided

    30% Customer Service Outsourcing
    30% Call Center Services
    20% Sales Outsourcing +2
    10% Search Engine Optimization
    10% Web Design

    Focus Areas

    36% Chat Support Services
    36% Email Support Services
    28% Phone Support Services

    Octopus Tech Solutions is a call center service provider specializing in telemarketing, lead generation, and customer support services. Across client reviews, 100% of feedback is positive, highlighting their dedication, effective communication, and ability to meet deadlines. Notably, 60% of reviewers commend their responsiveness, and several emphasize their competitive pricing and willingness to adapt to client needs.

    See all 5 projects

    Reviews mention Great project management

    Clients have consistently praised Octopus Tech Solutions for their exceptional project management. One client noted that the team was always on time and responsive to changes, stating, 'They’ve never faltered on any of their timelines or commitments.' Another highlighted their effective communication and support, emphasizing that 'all associates at Octopus Tech responded very quickly to questions.' Overall, feedback reflects a strong sentiment of satisfaction with their project management capabilities.
    • Outbound Support Services for Payment Solution
      5.0 May 3, 2019

      All associates at Octopus Tech responded very quickly to questions. Their overall management has been excellent. They were supportive in their approach, and they helped us overcome every challenge that arose.

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    • Call Center Outsourcing for an E-Commerce Store
      4.5 Apr 15, 2019

      We touch base every week and also hold monthly reviews. Octopus Tech Solutions has performed well from a project management standpoint. They’re always on time and are happy to make whatever changes we ask of them.

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    Industry Experience

    Octopus Tech Solutions has received positive feedback across several industries, including Real Estate, Business Services, Logistics & Supply Chain, and Agriculture. Clients commend their expertise in lead generation, effective communication, and responsiveness. In Real Estate, they excelled in generating leads, while in Business Services, they effectively informed customers of new offerings. Their performance in Logistics resulted in successful vendor registrations, and in Agriculture, they enhanced customer engagement significantly. Overall, Octopus Tech Solutions is well-regarded for their operational efficiency and commitment to client needs across these sectors.

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    Select Industry to see insights

    Real estate Business services Logistics & Supply Chain Agriculture

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Octopus Tech Solutions is recognized for offering reasonable pricing and delivering strong value for money. Clients, such as Alpha Corp and ePayLater, highlighted their competitive costs and effective service delivery, leading to successful project outcomes. Feedback emphasized their dedication and responsiveness, with one client noting, 'They understood our requirements and offered reasonable prices.' Overall, the sentiment reflects satisfaction with both the cost and the quality of the services provided.
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  • Customer Umbrella Logotype

    5.0 20 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Varna, Bulgaria

    Services provided

    15% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% IT Managed Services +4
    20% Staffing
    10% Call Center Services
    10% IT Staff Augmentation
    5% Recruiting

    Focus Areas

    40% Chat Support Services
    30% Email Support Services
    20% Phone Support Services +1
    10% Order Processing & Taking

    Customer Umbrella is a Customer Support Outsourcing company specializing in providing 24/7 support solutions, including call center outsourcing and remote customer care. With 100% positive feedback highlighting their efficiency, professionalism, and industry understanding, they notably reduced response times by 40% and increased player satisfaction by 25%, while saving 30% on support costs.

    See all 20 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Multi-Language Customer Service for HealthTech Co

    5.0 — Customer Umbrella provides multi-language customer service for a healthcare technology company. The team manages tickets and communicates with customers in English, Spanish, Mandarin, Japanese, and Read more
    Read 1 Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (9) Less than $10,000 (2)

    What Clients Have Said

    Client feedback on Customer Umbrella consistently highlights their strong value for money, with many noting that their pricing aligns well with budget expectations. One client emphasized that Customer Umbrella’s pricing fit their budget while delivering high-quality service, stating they experienced a significant boost in customer satisfaction and operational efficiency. Overall sentiment indicates that clients appreciate the balance of cost and quality, with several reviews mentioning the impressive results achieved without exceeding budgets.
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    United States (5) Cyprus (2) Germany (2) Canada (1) England (1)
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  • Answering Service Care Logotype

    4.8 20 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Margate, FL

    Services provided

    20% Customer Service Outsourcing
    60% Call Center Services
    10% Sales Outsourcing +2
    5% Back Office Outsourcing
    5% Business Consulting

    Focus Areas

    15% Chat Support Services
    75% Phone Support Services
    5% Email Support Services +1
    5% Order Processing & Taking

    Answering Service Care is a Customer Service BPO specializing in 24/7 call center solutions, providing call screening, forwarding, and bilingual support. Reviews highlight a 100% satisfaction rate regarding professional service and responsiveness, with 66% mentioning their bilingual capabilities as a standout feature. Clients consistently commend their effective communication and alignment with company values.

    See all 20 projects
    0 of 1 reviews is 5 stars
    1 new review for Customer Service Outsourcing services
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of Answering Service Care reflect a highly positive sentiment, highlighting their professionalism and thoroughness. Clients, such as Wild Bill's Soda Co., emphasized the effectiveness of their 24/7 customer service and seamless call management, noting that callers can connect easily. The company's responsive project management and budget-friendly pricing were also praised, with no significant areas for improvement identified by clients, affirming their satisfaction with the services provided.
    Read 1 Recent Review
    1 of 3 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Craft Beverage Company

    4.0 — Answering Service Care provided call center services for a craft beverage company. The team handled call screening, forwarding, and customer service support. Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (4) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently praise Answering Service Care for their competitive pricing and overall value. Feedback highlights that their services fit within various budgets, with one client noting, "Pricing fit our budget," while another emphasized, "Good value for cost." Several reviews mention significant improvements in customer satisfaction and operational efficiency, indicating that the investment has paid off. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, though some clients noted occasional delays in call handling as an area for improvement.
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    United States (13) Canada (1)
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  • wrrk Logotype

    4.8 4 reviews
    $1,000+
    Undisclosed
    50 - 249
    San Francisco, CA

    Services provided

    50% Customer Service Outsourcing
    30% Call Center Services
    10% Back Office Outsourcing +1
    10% Document Digitization & Management

    Focus Areas

    55% Chat Support Services
    20% Phone Support Services
    15% Email Support Services +1
    10% Order Processing & Taking

    wrrk is a Customer Support Outsourcing company that specializes in providing comprehensive outsourced customer support services, including technical and product-related inquiries. The company is recognized for its professionalism, adaptability, and ability to meet service level agreements. Positive feedback accounts for approximately 90% of references, highlighting their effective scaling and customer communication. Some reviews suggest improvements in response times and evolving documentation.

    See all 4 projects
    1 of 2 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center & Customer Service Outsourcing for Energy Co

    5.0 — wrrk provided call center and customer service outsourcing for an EV charging solutions company. The team offered telephone support to resolve technical issues and support incident resolution. Read more
    Read 2 Reviews

    Industry Experience

    wrrk has demonstrated expertise across multiple industries, notably in Energy & Natural Resources and Beauty & Cosmetics. In the energy sector, clients appreciated their ability to provide effective technical support and maintain compliance with service agreements, reflecting strong project management skills. In the beauty industry, feedback highlighted wrrk's professionalism and responsiveness in customer service, aiding in order management. Overall, wrrk is well-suited for companies seeking reliable support in technical and customer service operations in these sectors.

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    Select Industry to see insights

    Energy & natural resources Beauty & Cosmetics

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have consistently recognized wrrk for its competitive pricing and overall value for money. One CEO noted that their pricing fit their budget and provided good value for the cost, while another client appreciated the professionalism and responsiveness, which helped lighten their workload. Overall, the sentiment reflects satisfaction with the cost-effectiveness of wrrk's services, although there are minor suggestions for improving responsiveness in certain situations.
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  • DIGI-TEXX VIETNAM Logotype

    4.8 11 reviews
    $10,000+
    Undisclosed
    1,000 - 9,999
    Ho Chi Minh City , Vietnam

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Document Digitization & Management +4
    15% Data Annotation Services
    10% Custom Software Development
    10% Robotics Process Automation
    5% Content Moderation Services

    Focus Areas

    20% Chat Support Services
    40% Order Processing & Taking
    25% Email Support Services +1
    15% Phone Support Services

    DIGI-TEXX VIETNAM provides Customer Support Outsourcing (CSO) and BPO services, specializing in automated processes for tasks such as hospital bill processing. Overall, feedback highlights their ability to significantly reduce processing times, meet deadlines, and customize solutions to fit client needs, with particular praise for their helpful staff and responsiveness.

    See all 11 projects

    Reviews mention Timely

    Clients consistently commend DIGI-TEXX VIETNAM for their timely delivery of projects. One client noted that 'delivery timelines always respected' and emphasized 'always on time delivery.' Another client highlighted their 'speed of delivery' as 'highly commendable.' Overall, the sentiment regarding timeliness is overwhelmingly positive, with clients appreciating their ability to meet deadlines and adapt quickly to changing needs.
    • Data Entry & Management for Life Insurance Provider
      5.0 Jun 12, 2023

      Turn around time for vendor to verify data is fast, so help us increase Processing volume. Data was 99% correct. They delivered items on time with high quality. They're quick to implement the changes we need to apply.

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    • Report Outsourcing for Due Diligence Firm
      5.0 Feb 21, 2019

      DIGI-TEXX VIETNAM has been crucial in processing our reports and have performed very well. They’ve made our internal team more efficient and saved us from a time-consuming process. They deliver everything on time and adapt to our needs very quickly. We appreciate their communicative nature, too.

      Read Full Review
    • API & Web Development for IT Services Company
      3.5 Dec 6, 2024

      The speed of delivery was highly commendable. This aspect of their service was particularly impressive and demonstrates their commitment to timely project management.

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    • Corporate Photo Editing for Carrefour Belgium
      5.0 Dec 10, 2024

      Delivery timelines always respected. Always on time delivery. Their prices are very competitive for Western Europe.

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    • Document Digitization & Management for Data Collection Co
      5.0 Dec 22, 2024

      The delivery is always on time. The quality is very good. The customer is very satisfied with the service and quality.

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    Industry Experience

    DIGI-TEXX VIETNAM has received positive feedback across various industries including Business Services, Retail, IT Services, Nonprofit, Consumer Products, and Financial Services. Clients commend their expertise in digitization, data processing, and quality assurance, highlighting strengths in timely delivery, communication, and adaptability. Overall sentiment reflects a strong alignment with client values and budget, making them an excellent fit for projects requiring high-quality service and efficient execution in diverse sectors.

    Read All Reviews

    Select Industry to see insights

    Financial services Business services Retail IT Services Nonprofit Consumer Products

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently commend DIGI-TEXX VIETNAM for their competitive pricing and high value for money. Feedback highlights that their pricing fits various budgets, with one client noting, 'Their prices are very competitive for Western Europe.' Another remarked on the 'good value for cost,' emphasizing satisfaction with the service quality relative to the investment. Overall sentiment reflects a strong appreciation for the balance of cost and quality, although one review suggested that pricing could be improved.
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    Vietnam (3) United States (3) Belgium (1) Germany (1)
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  • Virtual Gurus Logotype

    4.3 15 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Calgary, Canada

    Services provided

    20% Customer Service Outsourcing
    45% Back Office Outsourcing
    20% Social Media Marketing +1
    15% Transcription

    Focus Areas

    50% Chat Support Services
    50% Phone Support Services

    Virtual Gurus is a Customer Support Outsourcing company offering remote administrative and customer care services. Reviews indicate a mixed performance, with one client praising a 40-60% reduction in administrative hours, while another reported unmet objectives and poor communication. Approximately 50% of reviews mention positive outcomes regarding their virtual assistants' effectiveness.

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    Reviews mention Exceptional results

    Clients have consistently praised Virtual Gurus for delivering exceptional results, noting that their virtual assistants contribute significantly to success. One real estate agent highlighted their ongoing placement in the top 1% of agents in Canada, attributing part of this achievement to the effective marketing and administrative support provided. The feedback emphasizes great value for cost, responsiveness, and the ability to meet project demands, with no specific areas for improvement identified.
    • Digital Marketing Services for Real Estate Group
      5.0 Apr 25, 2023

      Our team has consistently placed in the top 1% of Royal Lepage agents across Canada for the last several years. Some of that success comes from the backend work that is completed by the virtual assistants! Sellers have comments such as 'great ad' or 'how do you have time to constantly share the Facebook posts!'

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    Industry Experience

    Virtual Gurus has received positive feedback across various industries including Legal, Consulting, Hospitality, Advertising, Energy, Retail, Real Estate, and Healthcare. Clients commend their efficiency in administrative tasks, responsiveness, and cultural alignment, particularly noting improvements in organization and productivity. The overall sentiment is favorable, especially in Consulting and Real Estate, where clients report enhanced operational efficiency and project management success. However, feedback from IT Services indicates room for improvement in service quality and communication.

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    Legal Consulting Hospitality & leisure Advertising & marketing Energy & natural resources Retail Real estate Healthcare Business services IT Services

    Average Project Cost Breakdown

    Less than $10,000 (10) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive Virtual Gurus as offering good value for money, with several reviews highlighting competitive pricing and effective service. One client noted, "Good value for cost," while another emphasized, "Incredible value for the cost." However, there were some mixed experiences, particularly regarding service consistency and communication. Overall, the sentiment leans positively, with many clients appreciating the financial fit and efficiency provided by their virtual assistants.
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    Canada (10) United States (4)
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  • Catalyst BPX Logotype

    5.0 2 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Taguig, Philippines

    Services provided

    15% Customer Service Outsourcing
    30% Finance & Accounting Outsourcing (FAO)
    20% Employer of Record (EOR) Services +2
    20% Recruitment Process Outsourcing
    15% Back Office Outsourcing

    Focus Areas

    30% Chat Support Services
    30% Email Support Services
    20% Order Processing & Taking +1
    20% Phone Support Services

    Catalyst BPX is a business process outsourcing (BPO) company specializing in finance, operations, and marketing services. The overall feedback from their reviews is overwhelmingly positive, with clients praising their agility, proactive approach, and expertise. However, as a young company, there is room for growth in scaling and infrastructure development. Approximately 90% of reviewers highlight their strong customer-centric approach and value for cost.

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    Industry Experience

    Catalyst BPX has garnered positive feedback across diverse industries, notably Social Networking and Hospitality & Leisure. In the Social Networking sector, they demonstrated agility and a tailored approach for scaling operations, positively impacting efficiency. In Hospitality, their expertise in finance and operations led to improved compliance and enhanced online presence. Overall, clients commend Catalyst BPX for their proactive service, industry knowledge, and ability to deliver value, making them a strong fit for businesses seeking operational and financial support.

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    Select Industry to see insights

    Social Networking Hospitality & leisure

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Catalyst BPX is regarded as providing good value for cost, with clients noting that their pricing aligns well with budgets while delivering quality service. For instance, a director at Reddit highlighted that Catalyst's pricing fit their budget and offered great value. Similarly, the CEO of Flora's appreciated that while Catalyst is not the cheapest option, they deliver significant value, emphasizing their proactive approach and expertise. Overall, clients express satisfaction with the balance between cost and the quality of service received.
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    Philippines (1) United States (1)
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  • Business & Services Solutions Logotype

    5.0 17 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Tunis, Tunisia

    Services provided

    40% Customer Service Outsourcing
    40% Call Center Services
    10% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    15% Chat Support Services
    40% Phone Support Services
    25% Email Support Services +1
    20% Order Processing & Taking

    Business & Services Solutions is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. They are praised for their technical depth and client service excellence, with 100% of reviewers noting their multilingual capabilities and adaptability. While their proactive approach is highlighted, 33% of reviewers suggest improvements in proactive communication and onboarding speed. Overall, they deliver reliable, high-quality support and operational efficiencies.

    See all 17 projects

    Reviews mention Team players

    Clients consistently highlight the team-oriented approach of Business & Services Solutions, emphasizing their cultural assimilation and commitment to client missions. Notably, a representative provided after-hours support to a non-profit director during a security crisis, illustrating their dedication. The seamless integration of their team with the client's operations led to significant successes, such as zero critical support tickets during a product launch. Overall, feedback reflects a strong sentiment of appreciation for their collaborative and proactive nature.
    • Call Center Services for Medical Device Manufacturer
      5.0 Jun 21, 2025

      Most importantly, they became seamless extensions of our quality team, flagging three potential documentation issues before they reached our clients. Business & Services Solutions operated with what we called Manufacturing Precision in their service delivery. When we faced unexpected material delays for a robotic surgery instrument project, their team developed customized client notifications within hours while coordinating alternative solutions, all while maintaining perfect documentation for audit readiness.

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    • Call Center Services for Cybersecurity Company
      5.0 Jun 22, 2025

      Their operational rhythm synchronized perfectly with our development cycles. When we prepared to launch our next-generation firewall module, they didn't just train their team - they created an entire parallel support structure with dedicated specialists who had received advanced training directly from our lead engineers. The result? Zero critical support tickets during the crucial first 72 hours post-launch.

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    3 of 3 Customer Service Outsourcing reviews are 5 stars
    3 new reviews for Customer Service Outsourcing in past 6 months
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for AI Consultancy

    5.0 — Business & Services Solutions provided 27/5 multilingual customer support for an AI consultancy. They handled tier 1 and tier 2 inquiries, set dedicated workflows, and produced troubleshooting Read more
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    Industry Experience

    Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.

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    Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

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    Canada (4) Australia (2) France (2) Spain (2) Germany (1) Poland (1) Singapore (1)
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  • Noon Dalton Logotype

    Noon Dalton

    4.8 4 reviews
    $1,000+
    < $25 / hr
    250 - 999

    Services provided

    50% Customer Service Outsourcing
    30% Back Office Outsourcing
    20% Sales Outsourcing

    Focus Areas

    100% Chat Support Services

    Noon Dalton is a business process outsourcing (BPO) company specializing in providing remote administrative assistance and back-office support. Reviews indicate a strong focus on understanding client needs and delivering reliable service, with 100% of reviewers highlighting their effective communication and problem-solving approach. Clients appreciate their ability to integrate smoothly into existing teams, though a smoother onboarding process was suggested by one reviewer.

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    Reviews mention Understands their clients' needs

    Overall, clients express a positive sentiment regarding Noon Dalton's understanding of their needs. One client highlighted that Noon Dalton took the time to grasp not only the tasks at hand but also the company culture, providing tailored solutions rather than generic assistance. This approach was deemed crucial for effective integration with their team. However, some clients suggested that a more streamlined onboarding process could enhance initial engagement.
    • BPO Services for SaaS Tech Company
      5.0 Jun 25, 2021

      They are a reliable partner that invested the time to understand tasks on hand but our company culture as well. They helped ease the integration of an offshore team to our NYC office. They actually tried to understand the people and processes behind the company and offered solutions and not just bodies at a call center.

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    Industry Experience

    Noon Dalton has received positive feedback across various industries including Software, Advertising & Marketing, Real Estate, and Information Technology. Clients commend their expertise in providing administrative support, enhancing online presence, and optimizing operational efficiency. Specific strengths noted include their effective communication, quick execution of tasks, and ability to integrate with existing teams. Overall sentiment is highly favorable, indicating a strong fit for businesses seeking reliable back-office and operational support, particularly in fast-paced environments like tech and real estate.

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    Software Advertising & marketing Real estate Information technology

    Average Project Cost Breakdown

    Less than $10,000 (4)

    What Clients Have Said

    Clients generally perceive Noon Dalton as providing good value for money, with feedback highlighting their reliable service and effective communication. One client noted significant cost savings of $1,000 per month, emphasizing the quality of service received. Another client appreciated their ability to scale resources quickly, which is crucial for startups. However, some clients expressed a desire for a more streamlined onboarding process to enhance the initial engagement experience.
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    United States (3) England (1)
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  • Satellite Office Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Sydney, Australia

    Services provided

    10% Customer Service Outsourcing
    40% Back Office Outsourcing
    20% Finance & Accounting Outsourcing (FAO) +2
    20% HR Outsourcing
    10% IT Staff Augmentation

    Focus Areas

    10% Chat Support Services
    30% Email Support Services
    30% Order Processing & Taking +1
    30% Phone Support Services

    Satellite Office is a staffing and HR management company specializing in providing offshore workforce solutions. The reviews highlight their exceptional project management, transparency, and efficient recruitment processes, with a 100% positive feedback rate from clients. Clients commend their ability to reduce costs and improve efficiency, solidifying their role as a strategic partner rather than just a service provider.

    See all 1 projects

    Industry Experience

    Satellite Office has garnered positive feedback primarily in the Advertising & Marketing sector, specifically within automotive technology. Clients highlight their strengths in recruitment, HR management, and employee training, noting significant improvements in cost efficiency and team scalability. The overall sentiment is highly favorable, emphasizing their strong communication, attention to detail, and partnership approach. Potential clients in the advertising and marketing industry, especially those requiring workforce offshoring, may find Satellite Office to be a suitable partner.

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    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients have praised Satellite Office for its cost-effectiveness and value for money, noting significant reductions in overheads and improved operational efficiencies. One client reported a $500,000 annual investment that allowed them to upscale their team from two to sixteen employees. They highlighted the company's transparency regarding costs and effective communication, establishing a strong partnership rather than just a service provider. Overall, the sentiment reflects satisfaction with the financial outcomes and the efficiency gained through collaboration.
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    More responsive than most other service providers

    Satellite Office is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Call Masters BPO Logotype

    Call Masters BPO

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    20% Customer Service Outsourcing
    60% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Call Masters BPO is a customer service and back-office operations provider, noted for their reliability and exceptional communication. Across reviews, 100% of clients praised their ability to handle inquiries efficiently and boost sales. Clients highlighted their responsiveness and quality service, with no areas needing improvement noted. The company consistently delivers results, meeting deadlines and exceeding expectations.

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    Reviews mention Reliable

    Call Masters BPO received high praise for their reliability in managing customer service and back-office operations. A client noted that the agents were responsive and consistently met deadlines, even during peak periods. Their ability to handle disputes timely and provide authentic concern was highlighted, with evaluations showing agents achieving 100% in performance metrics. Overall, clients expressed a strong sentiment of satisfaction, emphasizing that Call Masters BPO delivered dependable and results-driven service.
    • Back Office & Customer Services for Online Retail Company
      5.0 Nov 8, 2022

      They were responsive, and they were available whenever we needed to talk with a specific agent. During our busier months, they were still responding to all the emails and were able to manage communications and social operations on time. Call Masters BPO was very reliable, and we were very happy with the service they provided us with.

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    Industry Experience

    Call Masters BPO has received positive feedback primarily from clients in the Consumer Products and Retail industries. Clients praised their expertise in customer service, particularly in lead conversion and managing high volumes of inquiries effectively. The overall sentiment indicates strong reliability, exceptional communication, and the ability to drive results. Their impact on sales and customer satisfaction is notable, making them a suitable choice for businesses seeking robust customer support solutions.

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    Consumer Products Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed positive sentiments regarding Call Masters BPO's cost and value for money. One client noted a significant return on investment, stating they received exceptional service that exceeded expectations. Another client invested $10,000–$12,000 and reported high-quality work and positive customer feedback, leading to the decision to offer bonuses for continued performance. Overall, clients appreciate the reliability and results-driven approach, indicating strong value relative to the costs incurred.
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    More responsive than most other service providers

    Call Masters BPO is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • Open Access BPO Logotype

    5.0 1 review
    $10,000+
    $50 - $99 / hr
    1,000 - 9,999
    Makati, Philippines

    Services provided

    50% Customer Service Outsourcing
    30% Back Office Outsourcing
    10% Transcription +1
    10% Translation

    Focus Areas

    20% Chat Support Services
    80% Phone Support Services

    Open Access BPO is a back-office service provider offering data entry and client report compilation services. Their clients overwhelmingly praise their ability to deliver quality work quickly and efficiently, with 100% of reviewers highlighting their excellent client service and communication. However, they are noted to have room for improvement in proactive customer service beyond the sales phase.

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    Industry Experience

    Open Access BPO has demonstrated strong expertise in the financial services industry, particularly in back office support and data management. Clients praise their efficiency in data entry and reporting, highlighting the positive impact on operational costs and workflow. The sentiment is largely positive, with feedback emphasizing their preparedness and quality of service, though there is room for improvement in proactive customer engagement. Overall, they are well-suited for companies seeking reliable back office solutions.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive Open Access BPO as offering good value for money, with competitive pricing structures that include monthly fees and options for additional projects. One client noted significant savings in both time and costs, estimating thousands of dollars saved monthly. Overall, the sentiment highlights satisfaction with the quality of service relative to the costs incurred, indicating that clients feel they receive a worthwhile return on their investment.
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  • SkyTech Solutions Logotype

    4.9 17 reviews
    $5,000+
    < $25 / hr
    250 - 999
    Dhaka, Bangladesh

    Services provided

    45% Customer Service Outsourcing
    15% Back Office Outsourcing
    10% Call Center Services +3
    10% Graphic Design
    10% Sales Outsourcing
    10% Web Development

    Focus Areas

    23% Chat Support Services
    31% Phone Support Services
    23% Email Support Services +1
    23% Order Processing & Taking

    SkyTech Solutions is a comprehensive Customer Service BPO and Call Center Outsourcing company offering services such as customer support, telesales, and digital marketing. Their reviews highlight exceptional project management and adaptability, with 95% error reduction in order processing and up to 40% increases in sales. However, some clients noted a need for more detailed reporting and proactive communication updates.

    See all 17 projects

    Reviews mention Timely

    SkyTech Solutions consistently demonstrates a strong commitment to timely project delivery, as highlighted by multiple clients. One client noted their effective project management, stating they 'consistently delivered items on time' and adapted to evolving needs. Another client emphasized that SkyTech's team delivered images within 24 hours and maintained proactive communication, ensuring seamless workflow. Overall, the sentiment regarding timeliness is very positive, with clients appreciating the company's reliability and professionalism.
    • Digital Mktg, Customer Service & Sales for Duct Cleaning Co
      4.5 Oct 18, 2023

      SkyTech Solutions demonstrated effective project management by consistently delivering items on time and adapting to our evolving needs. They maintained open communication, promptly addressed issues, and integrated our feedback. Their proactive approach and resource allocation contributed to the project's success.

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    • Design Services for Digital Marketing Agency
      5.0 May 18, 2021

      They have always done a tremendous job within the timeline. We saved a lot of our time and can deliver the publication within the deadline too. Their service saved us time and time equal to money. They are proactive, timely, and responsible.

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    Industry Experience

    SkyTech Solutions has received positive feedback across various industries, including Business Services, Telecommunications, Software, Manufacturing, Transportation, Consumer Products, Financial Services, and Advertising & Marketing. Clients commend their expertise in project management, customer support, and tailored solutions, resulting in significant improvements such as increased sales, reduced processing errors, and improved customer satisfaction. Overall, SkyTech Solutions is recognized for their adaptability and commitment, making them a strong contender for businesses seeking reliable partnerships in these sectors.

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    Business services Telecommunications Software Manufacturing Transportation Consumer Products Financial services Advertising & marketing Design

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) Less than $10,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    SkyTech Solutions is frequently noted for its competitive pricing and strong value for money. Clients like the CEO of All City Duct Cleaning highlighted that their pricing fit within budget while delivering significant results, such as a 40% increase in sales. Similarly, the Senior Director of a software company emphasized the good value for cost and alignment with company values. Overall, clients express satisfaction with the cost-effectiveness of SkyTech's services, though some suggest improvements in cost transparency.
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    United States (7) Italy (1) Saudi Arabia (1) England (1)
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  • Helplama Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    250 - 999
    Walnut, CA

    Services provided

    75% Customer Service Outsourcing
    25% Call Center Services

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Helplama specializes in Customer Support Outsourcing, providing a team of trained agents handling customer inquiries across various channels such as emails, live chat, phone, and social media. Reviews highlight their exceptional organizational skills, rapid response times, and consistent quality, leading to significant improvements in customer satisfaction metrics for clients. Their ability to retain skilled agents ensures continuity and expertise in managing customer care operations.

    See all 1 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Support BPO for Digital Consumer Products Co

    5.0 — A digital consumer products company for customer service BPO. They source the client with customer support agents and train them to handle emails, live chat, phone, and social media inquiries. Read more
    Read 1 Review

    Industry Experience

    Helplama has demonstrated strong expertise in the eCommerce sector, particularly in enhancing customer support for digital consumer products. Client feedback highlights their organized processes, quick response times, and effective agent retention, resulting in improved customer satisfaction scores. The positive sentiment indicates a solid fit for companies within the eCommerce industry seeking efficient customer service solutions.

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    Select Industry to see insights

    eCommerce

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Helplama's overall cost-effectiveness and value for money. One CEO noted a significant improvement in customer service metrics and praised the company's organized processes and long-term agent retention, suggesting a strong return on investment. The feedback indicates that Helplama meets client needs efficiently, with no reported areas for improvement, highlighting their competitive pricing relative to the quality of service provided.
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  • Westpark Communications Logotype

    4.8 4 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Spring, TX

    Services provided

    40% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    33% Chat Support Services
    33% Email Support Services
    20% Phone Support Services +1
    14% Order Processing & Taking

    Westpark Communications is a call center and back office service provider known for its professional customer service and support solutions. They have been praised for their attention to detail, effective communication, and ability to enhance client revenue, with 75% of reviewers highlighting their excellent service quality. While consistent team performance is noted, some reviewers mention frequent agent turnover as an area for ongoing improvement.

    See all 4 projects

    Reviews mention Detail-oriented

    Clients have consistently praised Westpark Communications for their exceptional attention to detail and commitment to quality service. One client noted, 'Attention to detail and people who really care' as standout qualities. Their thoroughness in setting up call structures and scripts has significantly improved client satisfaction. Overall, the sentiment reflects a strong appreciation for their meticulous approach, distinguishing them from previous service providers.
    • Call Center Support for Real Estate Company
      5.0 May 4, 2020

      What did you find most impressive about this company? Attention to detail and people who really care.

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    Industry Experience

    Westpark Communications has demonstrated expertise across diverse industries, particularly in Consumer Products and Real Estate. Feedback highlights their strengths in customer service, effective communication, and innovative solutions. Clients in Consumer Products commend their ability to enhance operational efficiency and revenue, while those in Real Estate appreciate their professionalism and personalized service. Overall, the sentiment is positive, with strong recommendations for businesses seeking reliable call center and back office support.

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    Select Industry to see insights

    Consumer Products Real estate

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Westpark Communications' pricing, describing it as reasonable compared to competitors. One client noted spending approximately $100,000 over several years while feeling the value received was significant, particularly in customer service performance. Another client highlighted an hourly billing structure that effectively saved them around $500 monthly, indicating a strong return on investment. Overall, the sentiment regarding cost and value for money is positive, with clients appreciating the balance of quality service and competitive pricing.
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    Tampa, Florida (1) Austin, Texas (1) Burlington, Vermont (1) San Diego, California (1)
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  • Commversion | Managed Live Chat Logotype

    5.0 2 reviews
    $1,000+
    Undisclosed
    50 - 249
    London, England

    Services provided

    20% Customer Service Outsourcing
    80% Conversion Optimization

    Focus Areas

    80% Chat Support Services
    20% Email Support Services

    Commversion | Managed Live Chat specializes in providing 24-hour live chat support services, effectively managing client queries and bookings for businesses. The company is highly recommended, with 100% of reviews praising its seamless integration into existing teams and its ability to enhance efficiency and customer engagement. Clients laud Commversion for its exceptional service quality, flexibility, and competence.

    See all 2 projects

    Reviews mention Team players

    Commversion UK has received positive feedback regarding their role as team players, with clients noting their ability to seamlessly integrate into existing operations. One client highlighted their impression that Commversion functions as a dedicated chat center, enhancing workflow and communication. The adaptability and responsiveness of the team were also praised, as they quickly adjusted to client needs, significantly improving efficiency and client engagement.
    • Live Chat Services for Beauty Clinic
      5.0 May 7, 2019

      Our initial contact was easy and hassle-free. I appreciate their ability to become a seamless extension of our team. Clients think we have a chat center dedicated only to us!

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    Industry Experience

    Commversion | Managed Live Chat has received positive feedback across various industries, including business services and arts, entertainment & music. Clients praised their expertise in handling client queries efficiently, enhancing customer engagement, and significantly freeing up internal resources. The business services sector highlighted their reliable, 24-hour support, while the arts industry noted their seamless integration and effective lead management. Overall, Commversion is well-regarded for its responsiveness and operational excellence, making it a strong fit for service-oriented sectors.

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    Select Industry to see insights

    Business services Arts, entertainment & music

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently commend Commversion for their exceptional value and cost-effectiveness. One client noted that the live chat service significantly reduced staffing needs, allowing them to focus more on in-house clients, while another highlighted the impressive quality of responses and the seamless integration into their operations. The feedback suggests that Commversion not only meets but exceeds expectations, providing substantial savings and efficiency, making it a worthwhile investment for businesses.
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    India (1) England (1)
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  • Intellink Logotype

    5.0 6 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Services provided

    20% Customer Service Outsourcing
    40% Back Office Outsourcing
    25% Call Center Services +1
    15% Sales Outsourcing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Intellink is a versatile service provider specializing in customer support and data annotation. The company has received overwhelmingly positive feedback, with approximately 95% of reviewers highlighting their efficiency, responsiveness, and cost-effectiveness. Clients consistently praise Intellink's ability to deliver high-quality services promptly, with several noting their adeptness in handling tasks without delay, supporting both small projects and broader operational needs.

    See all 6 projects

    Reviews mention Accessible

    The overall sentiment regarding Intellink's accessibility is highly positive. Clients commend the company's commitment to providing continuous support, with one client noting that Intellink's operators were available 24/7 and effectively addressed client needs. Feedback highlights the high satisfaction with the customer service's availability and the efficiency in handling support tasks. However, some clients expressed a desire for support in local Eastern European languages, which was not available at the time.
    • BPO Services for Renewable Energy Company
      5.0 Jul 15, 2021

      Intellink is connected to Adverio and the clients 24/7. Initial training of two weeks was done with the full engagement of the Intellink’s operators and a project manager. With the project ongoing they address our experts on a case-by-case basis with mail or calls, when deeper expertise in the field (chemistry, engineering etc.) is required by clients.

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    Industry Experience

    Intellink has demonstrated notable expertise across various industries, including IT Services, Chemicals & Biotechnology, Pharmaceuticals, Healthcare, and Research. Their strengths lie in customer support, data annotation, and operational efficiency, enhancing client satisfaction and project outcomes. Overall, feedback highlights their responsiveness, effective communication, and ability to adapt to project needs, making them a strong candidate for businesses seeking support in these sectors.

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    Select Industry to see insights

    IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare Research

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) $50,000 to $199,999 (1)

    What Clients Have Said

    Intellink is frequently praised for providing effective services at competitive prices. Clients have noted significant savings, such as a 50% reduction in personnel costs compared to in-house hiring. Feedback highlights the company's capability to deliver high-quality results promptly and efficiently, which adds substantial value to their offerings. Overall, clients express satisfaction with the cost-to-value ratio, indicating that Intellink is a cost-effective choice for outsourcing support services.
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  • Relay Human Cloud Logotype

    5.0 3 reviews
    Undisclosed
    < $25 / hr
    250 - 999
    Farmers Branch, TX

    Services provided

    10% Customer Service Outsourcing
    10% Back Office Outsourcing
    10% Call Center Services +8
    10% HR Outsourcing
    10% PEO/Employee Leasing
    10% Recruiting
    10% Recruitment Process Outsourcing
    10% Sales Outsourcing
    10% Staffing
    5% Employer of Record (EOR) Services
    5% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    25% Chat Support Services
    50% Phone Support Services
    25% Email Support Services

    Relay Human Cloud is a Customer Service BPO specializing in Customer Support Outsourcing and Remote Customer Care. Their reviews highlight seamless integration with existing teams, enhanced productivity, and significant labor cost reductions. Impressively, 100% of reviewers praise their ability to double daily productive hours and improve tenant satisfaction, with no areas for improvement noted.

    See all 3 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $1,000,000 – $9,999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Staff Augmentation for Real Estate Company

    5.0 — Relay Human Cloud provided staff augmentation services for a real estate company. The team handled data entry, data analytics, reporting, and QA. Read more
    Read 1 Review

    Industry Experience

    Relay Human Cloud has demonstrated expertise across various industries, notably in Energy & Natural Resources, Business Services, and Real Estate. Clients commend their skilled professionals for enhancing productivity and reducing labor costs through effective staff augmentation. In Energy, they facilitated complex accounting processes, while in Business Services, they drove significant operational efficiency. In Real Estate, Relay's support allowed teams to effectively manage workloads and improve client relationships. Overall, feedback across industries reflects strong satisfaction with Relay's responsiveness, communication, and value for cost.

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    Select Industry to see insights

    Energy & natural resources Business services Real estate

    Average Project Cost Breakdown

    $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Relay Human Cloud's competitive pricing and strong value for money. One reviewer noted that their pricing fit well within budget while providing dedicated accounting support, leading to increased productivity. Another emphasized the company's ability to augment local teams at a fraction of local costs, attributing significant productivity gains to Relay's services. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of the services provided.
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    More responsive than most other service providers

    Relay Human Cloud is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Sound Telecom Logotype

    4.2 19 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Spokane, WA

    Services provided

    50% Customer Service Outsourcing
    50% Call Center Services

    Focus Areas

    25% Chat Support Services
    50% Phone Support Services
    25% Order Processing & Taking

    Sound Telecom is a business process outsourcing company specializing in call handling and communication services. Reviews indicate a generally positive experience, with clients appreciating their quick response time and professionalism. About 67% of the reviews highlight strengths such as expertise and efficiency, while some suggest potential improvement in customer service and cost management.

    See all 19 projects

    Reviews mention Professional

    Sound Telecom has received positive feedback regarding their professionalism in handling inbound services. Clients appreciate their quick response times and ability to improve customer service. One client noted that Sound Telecom's professionalism allows them to focus on their core business activities, highlighting the effectiveness of their call answering and filtering services. Overall, the sentiment around professionalism is strong, with clients recommending their services to others.
    • Answering Services for Education Service
      5.0 Aug 12, 2017

      The takeaway we get from this experience is by answering our needed calls and providing the service they do, we are better equipped to focus on our business presence. Professionalism is a noted strength of the service provider. We began using them in May 2014 and still do.

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    Industry Experience

    Sound Telecom has demonstrated significant expertise across various industries, particularly in Business Services, IT Services, and Consumer Products. Clients appreciate their quick response times and professionalism, noting improvements in customer service and operational efficiency. Overall, feedback highlights strengths in call handling and support, with a positive sentiment regarding their impact. They are a suitable choice for businesses seeking reliable inbound services, especially in sectors requiring consistent communication and customer support.

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    Select Industry to see insights

    Telecommunications Financial services Business services IT Services Consumer Products Real estate Arts, entertainment & music Healthcare Media Nonprofit Hospitality & leisure Manufacturing Information technology

    Average Project Cost Breakdown

    Less than $10,000 (12) $10,000 to $49,000 (6)

    What Clients Have Said

    Clients express a generally positive sentiment regarding Sound Telecom's pricing and value for money. One client noted a flat rate of $500 per week, indicating satisfaction with the services provided for that cost. Another highlighted the importance of their services, stating they are happy with their spending and the product received. While some reviews mentioned potential areas for improvement in cost, this was not viewed as a significant drawback, with overall contentment in the quality of service delivered.
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    View projects from:

    Cabot, Arkansas (1) Orlando, Florida (1) Vero Beach, Florida (1) Thomasville, Georgia (1) Chesterfield, Missouri (1) Irving, Texas (1) Plano, Texas (1) Waxahachie, Texas (1) Indianapolis, Indiana (1) Newark, New Jersey (1) Paterson, New Jersey (1) Brooklyn, New York (1) Lebanon, Ohio (1) Sacramento, California (1) Sparks, Nevada (1) Phoenix, Arizona (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Ozark, Alabama (1)
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  • ASL BPO Logotype

    4.9 18 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Dhaka, Bangladesh

    Services provided

    20% Customer Service Outsourcing
    35% Back Office Outsourcing
    25% Call Center Services +2
    10% Search Engine Optimization
    10% Social Media Marketing

    Focus Areas

    42% Chat Support Services
    58% Phone Support Services

    ASL BPO is a Customer Service BPO provider offering outsourced solutions, such as customer support and back-office services. Reviews commend their professionalism, adaptability, and cost-effectiveness, with 98% SLA compliance and a 20% increase in customer satisfaction. ASL BPO's proactive communication and risk management ensure timely delivery and seamless collaboration, making them a reliable partner for Customer Support Outsourcing.

    See all 18 projects

    Reviews mention Flexible

    The sentiment regarding ASL BPO's flexibility is overwhelmingly positive. Clients consistently highlight their adaptability and responsiveness to changing needs. For instance, one client noted, "ASL BPO was quick to adapt to our evolving needs, responding to any adjustments with flexibility and professionalism." Another client remarked on their impressive ability to integrate changes seamlessly into projects. Overall, ASL BPO's commitment to accommodating client demands and fostering collaborative relationships stands out as a key strength in their service delivery.
    • Administrative & Paralegal Support for Law Firm
      5.0 Aug 30, 2023

      The candidate from ASL BPO is very responsive and a great communicator and fast learner. Always went above and beyond of what I asked of him. Their willingness to work with me, their flexibility in finding me someone that fit the needs of my company even though they did not traditionally operate in the US legal space.

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    • BPO Services for Logistics Company
      5.0 Oct 28, 2022

      We're impressed with their flexibility, customer-centric approach, and teamwork. The team has learned the training material quickly, and raise questions to work to continually improve standards.

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    • Back Office & Customer Service Outsourcing for Consulting Co
      5.0 Nov 20, 2024

      ASL BPO was quick to adapt to our evolving needs, responding to any adjustments or additional requirements with flexibility and professionalism. They always kept us informed of progress and any potential issues. ASL BPO's team was highly collaborative, ensuring that any changes or new demands were integrated into the project seamlessly without disruption.

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    1 of 1 Customer Service Outsourcing reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Back Office & Customer Service Outsourcing for Consulting Co

    5.0 — ASL BPO provided customer service and back-office outsourcing services for a consulting company. The team was also responsible for providing technical solutions. Read more
    Read 1 Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) Less than $10,000 (3) $50,000 to $199,999 (2) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently commend ASL BPO for their cost-effectiveness and value for money. One review highlighted their pricing as fitting within the client's budget while delivering high-quality customer support, resulting in a 15% reduction in operational costs. Another client praised ASL for being a great culture fit and providing good value for the cost. Overall, the sentiment reflects satisfaction with ASL BPO's pricing relative to the quality of service received.
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    $1,040 For English Language Support @ $5 per hour / agent $1,456 English + French, Arabic, Chinese language $2,080 For IT Support Service Only in English Language

    Customer Support Outsourcing Services

    We provide customer support outsourcing services with English, French, Arabic and Chinese language support. For IT support service we provide specialized IT personnel who are qualified to handle IT support queries
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  • Intelligent Office Logotype

    4.5 26 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Denver, CO

    Services provided

    39% Customer Service Outsourcing
    48% Call Center Services
    13% Back Office Outsourcing

    Focus Areas

    32% Chat Support Services
    39% Phone Support Services
    29% Order Processing & Taking

    Intelligent Office is a business process outsourcing company specializing in services like telephone answering, virtual office, and office space solutions. Reviews highlight their quick response time and efficiency, with 100% of reviewers praising their speed and customer service. While some suggest pricing improvements, clients universally appreciate the convenience and effectiveness of their services.

    See all 26 projects

    Reviews mention Professional

    Client feedback on Intelligent Office reflects a strong sentiment of professionalism. Reviewers consistently highlight the company's commitment to delivering high-quality service and responsiveness. Specific instances include praise for their knowledgeable staff and effective communication, which contributed to successful project outcomes. Overall, clients express confidence in Intelligent Office's ability to meet their needs with a professional approach, reinforcing their reputation in the industry.
    • Intelligent Office Saves Hundreds of Labor Hours
      5.0 Jun 21, 2017

      The team at Intelligent Office demonstrated a high level of professionalism throughout our engagement. They consistently adhered to deadlines and maintained clear communication, ensuring that our project stayed on track. Their attention to detail and commitment to delivering quality work were evident in every interaction.

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    • Keeps Clients Highly Satisfied and Appreciated
      4.5 Jun 21, 2017

      I was particularly impressed by the professional demeanor and expertise of the staff at Intelligent Office. They were always prepared for meetings and provided insightful recommendations that greatly benefited our project. Their ability to handle complex issues with ease was a testament to their professionalism.

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    • 24/7 Service is An Incredible Benefit
      4.5 Jun 21, 2017

      Intelligent Office's professionalism was apparent from the onset of our collaboration. Their structured approach and thorough understanding of our requirements were invaluable. They provided regular updates and were very responsive to our inquiries, which made the process seamless and efficient.

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    • Intelligent Office Meets All Needs With the Best Technology
      5.0 Jun 21, 2017

      Working with Intelligent Office was a professional experience from start to finish. Their team exhibited a remarkable level of competence and dedication, ensuring that all aspects of the project were handled with care and precision. Their professional approach made a significant difference in the success of our project.

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    • Virtual Assistant Meets Expectations
      3.0 Jun 21, 2017

      The professionalism of Intelligent Office was evident in their meticulous planning and execution. The team's ability to manage the project timeline effectively and deliver results promptly was highly commendable. They showed a strong commitment to meeting our needs and exceeding our expectations.

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    Industry Experience

    Intelligent Office has garnered positive feedback across various industries, including Manufacturing, Education, Transportation, Retail, Business Services, Government, Information Technology, Gaming, Consumer Products, Healthcare, and Financial Services. Clients highlight their strengths in speed, efficiency, and effective communication, noting significant improvements in customer service and operational convenience. Overall, the sentiment is favorable, suggesting Intelligent Office is well-suited for organizations seeking responsive and reliable BPO services.

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    Select Industry to see insights

    Transportation Education Manufacturing Retail Business services Government Information technology Gaming Other Industry Consumer Products Healthcare Financial services Telecommunications

    Average Project Cost Breakdown

    Less than $10,000 (19) $10,000 to $49,000 (6) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Intelligent Office as providing good value for money, with services deemed effective despite some concerns regarding pricing. One client noted that even if no savings were achieved, the service's worth was evident. Another client appreciated the efficiency but suggested that pricing could improve. Overall, feedback indicates satisfaction with service quality, suggesting that the costs align with the benefits received.
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    View projects from:

    Los Angeles, California (2) Miami, Florida (2) Costa Mesa, California (1) Escondido, California (1) Atlanta, Georgia (1) Marietta, Georgia (1) Shawnee, Kansas (1) Milford, Connecticut (1) Burbank, Illinois (1) Morristown, New Jersey (1) The Bronx, New York (1) Orlando, Florida (1) Wesley Chapel, Florida (1) Jacksonville, Florida (1) Brooklyn, New York (1) South Lake Tahoe, California (1) Colorado Springs, Colorado (1) Englewood, Colorado (1) Allison Park, Pennsylvania (1) Chesapeake, Virginia (1) Manassas, Virginia (1) Hurricane, West Virginia (1) Phillipsburg, New Jersey (1) Bloomfield, Connecticut (1)
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  • vlbpo cx Logotype

    5.0 1 review
    $5,000+
    < $25 / hr
    50 - 249
    Kingston, Jamaica

    Services provided

    45% Customer Service Outsourcing
    35% Call Center Services
    10% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    vlbpo cx is a Customer Service Outsourcing company that excels in building and scaling customer support operations. Reviews highlight their ability to enhance customer satisfaction and loyalty through prompt, empathetic service and strategic insights. Impressively, 100% of feedback praises their flexibility, commitment to quality, and alignment with client culture.

    See all 1 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Wireless Telecom Firm

    5.0 — vlbpo cx has built and managed a customer service department for a wireless communications and train control solutions company. They've set up a team, created training programs, and implemented QA Read more
    Read 1 Review

    Industry Experience

    vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.

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    Select Industry to see insights

    Telecommunications

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
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  • 24H Virtual Logotype

    5.0 13 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    20% Customer Service Outsourcing
    50% Call Center Services
    20% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    20% Chat Support Services
    60% Phone Support Services
    10% Email Support Services +1
    10% Order Processing & Taking

    24H Virtual is a call center and virtual assistance company specializing in reception, call handling, and administrative support services. They have received overwhelmingly positive feedback from clients, with 100% of reviews noting their professionalism, patient communication, and effective project management skills. Clients appreciate the company's flexibility, responsiveness, and personalized customer service, often highlighting their ability to adapt to specific business needs.

    See all 13 projects

    Reviews mention Knowledgeable

    Clients consistently highlight 24H Virtual's knowledgeable team, emphasizing their prompt and informative communication. One client noted the ease of interaction and trust in the team's expertise, stating, "I was able to trust the knowledgeable members involved and appreciated the ease of communication." Overall, the sentiment reflects a strong appreciation for the company's understanding of project requirements and effective collaboration throughout the process.
    • Website Design for Airbnb Property Management Company
      5.0 Oct 4, 2021

      This was definitely a positive experience. I was able to trust the knowledgeable members involved and appreciated the ease of communication. Responses were quickly given or in a timely manner.

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    Industry Experience

    24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.

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    Select Industry to see insights

    Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness Transportation

    Average Project Cost Breakdown

    Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
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    Canada (10) United States (3)
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  • OnQ Global Logotype

    5.0 6 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Houston, TX

    Services provided

    40% Customer Service Outsourcing
    40% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    20% Chat Support Services
    70% Phone Support Services
    10% Email Support Services

    OnQ Global is a Customer Service BPO specializing in remote customer care and call center solutions. They consistently exceed expectations in quality and project management, maintaining a low abandonment rate and achieving high-quality scores between 97%–98%. Clients commend their flexibility, strong management, and dedication to aligning with business goals, despite occasional employee turnover and process detail issues.

    See all 6 projects

    Reviews mention Meets deadlines

    Overall, client feedback indicates that OnQ Global consistently met deadlines and adhered to budget constraints throughout their engagement. One client noted, "The team met deadlines and stayed on budget throughout the partnership," highlighting their reliability in project management. Additionally, the structured communication via email and Microsoft Teams facilitated effective collaboration, further reinforcing their commitment to timely delivery.
    • Call Center Services for Revenue Cycle Management Company
      5.0 Aug 26, 2025

      The team met deadlines and stayed on budget throughout the partnership. We communicated via email and regular Microsoft Teams meetings.

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    3 of 3 Customer Service Outsourcing reviews are 5 stars
    3 new reviews for Customer Service Outsourcing in past 6 months
    $1,000,000 – $9,999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    BPO & Back-Office Outsourcing for Medical Equipment Company

    5.0 — OnQ Global provides BPO outsourcing services for a medical equipment company. The team offers data entry services, takes inbound phone calls, and follows up with insurance payers via phone. Read more
    Read 3 Reviews

    Industry Experience

    OnQ Global has demonstrated strong expertise in the medical industry, particularly in revenue cycle management and customer service for radiology practices. Clients praised their responsiveness, quality of service, and effective project management. Key strengths include their ability to scale operations, provide analytics solutions, and integrate seamlessly into client teams. Overall, feedback indicates a high level of satisfaction, making OnQ Global a suitable partner for organizations in the healthcare sector seeking reliable BPO services.

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    Select Industry to see insights

    Medical

    View projects from:

    St. Louis, Missouri (1) Raleigh, North Carolina (1) Jeffersonville, Indiana (1) Reno, Nevada (1)
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  • ANTS Logotype

    ANTS

    5.0 3 reviews
    $1,000+
    < $25 / hr
    250 - 999

    Services provided

    40% Customer Service Outsourcing
    30% Back Office Outsourcing
    15% Call Center Services +1
    15% Sales Outsourcing

    Focus Areas

    40% Chat Support Services
    20% Email Support Services
    20% Order Processing & Taking +1
    20% Phone Support Services

    ANTS is a Customer Service Outsourcing (CSO) company specializing in creating efficient sales and support teams. Their services have led to a 74% increase in net sales and a 39% growth in returning customer requests. Reviews highlight their result-oriented approach, flexibility, and 24/7 availability, with 100% positive feedback emphasizing prompt responsiveness and innovative problem-solving.

    See all 3 projects
    1 of 1 Chat Support Services reviews is 5 stars
    Unknown avg. project cost

    Chat Support Services Experience

    ANTS has received overwhelmingly positive feedback in their Chat Support Services, with 100% of clients expressing satisfaction. Key strengths include 24/7 availability, effective communication, and a results-oriented approach, as highlighted by a 74% increase in net sales and a 39% rise in repeat customer requests. Clients appreciate their flexible management style and problem-solving capabilities, indicating a strong alignment with client objectives and values.

    Read Most Recent Review
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    Less than $10,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Petroleum Products Trading Company

    5.0 — ANTS provides ongoing phone support and after-sales support for a petroleum products trading company. The team created a script sale strategy and post-selling services strategy. Read more
    Read 1 Review

    Average Project Cost Breakdown

    What Clients Have Said

    Clients perceive ANTS as offering good value for money, with one review highlighting their competitive pricing and alignment of company values. The Co-Managing Partner of Nord Energy LLC noted that ANTS provided a flexible management approach and 24/7 support, contributing to a significant 74% growth in net sales. Overall, feedback indicates satisfaction with the cost relative to the results achieved, affirming ANTS's effectiveness as a partner.
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  • Staff Outsourcing Solutions Logotype

    4.4 8 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Services provided

    10% Customer Service Outsourcing
    10% Back Office Outsourcing
    10% Business Consulting +7
    10% Call Center Services
    10% Demand Generation Marketing
    10% Ecommerce Marketing
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Focus Areas

    25% Chat Support Services
    50% Phone Support Services
    15% Email Support Services +1
    10% Order Processing & Taking

    Staff Outsourcing Solutions is a Customer Service BPO providing Remote Customer Care and Call Center Solutions. The company is noted for its cost-effective services and cultural alignment with clients. With a 100% positive feedback rate, clients commend their efficiency, ease of collaboration, and high-quality service, with 60% of reviewers highlighting responsiveness and adaptability to evolving business needs.

    See all 8 projects

    Reviews mention Easy to work with

    Clients consistently highlight the ease of collaboration with Staff Outsourcing Solutions, noting their responsive communication and adaptability. One client emphasized their satisfaction by stating, 'They were easy to work with,' while another remarked on the 'easy process' and prompt responses to needs. Overall, the sentiment reflects a strong appreciation for the company's support and service quality, with no reported areas for improvement.
    • Call Center Services for Footwear Company
      4.5 Sep 5, 2023

      They were easy to work with.

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    • Customer Service Support for Plant Retail Company
      5.0 Aug 18, 2023

      We've been pleased with how easy the whole process has been with them. The account managers have all been very helpful but our most recent has been the most involved and hands-on with our team. I am very grateful for the entire team at SOS.

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    • Recruiting & Staffing for Heated Apparel Retailer
      5.0 Apr 4, 2025

      How easy the process was from start to finish and the communication from the owner.

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    1 of 1 Chat Support Services reviews is 5 stars
    Unknown avg. project cost

    Chat Support Services Experience

    Feedback on Staff Outsourcing Solutions' Chat Support Services is overwhelmingly positive, with 100% of reviewers expressing satisfaction. Clients consistently commend their responsiveness, the quality of candidates, and effective communication. One client noted significant increases in email outputs and chat interactions due to SOS's support. The management team is praised for adapting to evolving needs, and no significant areas for improvement were identified. Overall, SOS demonstrates strong expertise and a positive impact on customer service operations.

    Read Most Recent Review

    Industry Experience

    Staff Outsourcing Solutions has demonstrated expertise across various sectors, including eCommerce, Consumer Products, Retail, Transportation, and Information Technology. Feedback highlights their strengths in customer service, responsiveness, and effective project management. Clients in eCommerce and Consumer Products notably praised their ability to enhance customer satisfaction and service efficiency. Overall, sentiment is highly positive, suggesting they are especially well-suited for companies seeking reliable support in customer service and operations across these industries.

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    Select Industry to see insights

    eCommerce Consumer Products Retail Transportation Information technology

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients consistently highlight Staff Outsourcing Solutions' competitive pricing and strong value for money. One client noted that their pricing fit their budget while delivering excellent service, stating it provided a 'good value for cost.' Another client emphasized that their investment led to improved customer satisfaction and operational efficiency, ultimately resulting in increased profits compared to their service costs. Overall, feedback indicates high satisfaction with the company's pricing relative to the quality of service provided.
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  • OverDrive Services Logotype

    OverDrive Services

    5.0 2 reviews
    Undisclosed
    < $25 / hr
    10 - 49

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Finance & Accounting Outsourcing (FAO) +1
    25% Sales Outsourcing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    OverDrive Services is an outsourcing solutions provider offering business operations, accounting, and construction management services. Reviews highlight their exceptional project management, responsiveness, and ability to source quality candidates quickly. With over 95% of feedback being positive, clients praise OverDrive Services for significantly increasing revenue and delivering high-quality work that exceeds expectations.

    See all 2 projects

    Reviews mention Exceeds expectations

    OverDrive Services has consistently exceeded client expectations, as highlighted by their exceptional project management and responsiveness. Clients noted significant cost savings and high-quality work, with one stating they 'go above and beyond on projects.' The team's remarkable speed and professionalism were particularly praised, as was their commitment to customer satisfaction, making them a standout choice in the outsourcing industry.
    • Accounting Services for Construction Company
      5.0 Jun 29, 2023

      Their project management skills were exceptional. We requested additional staff, and they promptly identified, hired, and trained an individual tailored to our business needs. Not only was the process fast, but the quality of their work was impressive. They consistently delivered on time and were highly responsive to our requirements. Truly a professional team that exceeded our expectations!

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    Industry Experience

    OverDrive Services demonstrates strong expertise in the Other and Construction industries, particularly in business operations and accounting outsourcing. Clients praise their remarkable responsiveness, high-quality deliverables, and ability to source qualified candidates quickly. The construction sector feedback highlights significant cost savings and exceptional project management, while the Other industry review notes impressive revenue growth. Overall, the sentiment is highly positive, indicating that OverDrive Services is well-suited for projects in business operations, construction, and outsourcing needs.

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    Select Industry to see insights

    Other Industry Construction

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Overall, clients express strong satisfaction with OverDrive Services' cost and value for money. One client noted that their pricing fit their budget and provided good value, leading to significant cost savings and high-quality work. Another highlighted the company's ability to exceed expectations while delivering on time and being responsive. The consistent feedback indicates that clients perceive OverDrive Services as a professional team that delivers exceptional results, reinforcing their competitive pricing and value proposition.
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  • AtDesk247 Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Karachi, Pakistan

    Services provided

    35% Customer Service Outsourcing
    35% Call Center Services
    30% Back Office Outsourcing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    AtDesk247 is a service-oriented company specializing in inbound and outbound call management, email inbox maintenance, and communications for marketing channels. Reviews highlight their commitment, punctuality, and significant impact, such as a 30% sales uplift. While initial training was challenging, 100% of inquiries were handled efficiently within six months, indicating strong adaptability and dedication.

    See all 1 projects

    Industry Experience

    AtDesk247 has demonstrated strong capabilities in the Advertising & Marketing industry, as evidenced by their successful partnership with Burne and Royce Digital. Clients noted a 30% increase in sales and effective management of customer inquiries. Strengths include dedication, timely project execution, and robust communication. While initial training posed challenges, the team's commitment to understanding project needs and adapting quickly has been highlighted positively. This indicates that AtDesk247 is well-suited for service-based businesses seeking reliable support in marketing and customer engagement.

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    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed satisfaction with AtDesk247's overall cost-effectiveness and value for money. One client noted a 30% sales uplift attributed to their services, highlighting the company's ability to handle inquiries efficiently. Additionally, the commitment and punctuality of the team were emphasized as key factors in justifying their pricing. While initial training posed challenges, clients appreciated the eventual thoroughness and dedication demonstrated by AtDesk247, reinforcing their perceived value.
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  • Zahoree, formerly Infolink-exp Logotype

    5.0 3 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Málaga, Spain

    Services provided

    100% Customer Service Outsourcing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Zahoree, formerly Infolink-exp, specializes in Customer Support Outsourcing, providing Call Center Solutions and Customer Service BPO. According to client reviews, 100% highlight their exceptional responsiveness, proactive management, and alignment with company values. They consistently maintain high customer satisfaction and service quality, demonstrating strong leadership and collaboration capabilities, with no significant areas for improvement noted.

    See all 3 projects
    2 of 2 Chat Support Services reviews are 5 stars
    2 new reviews for Chat Support Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Chat Support Services Experience

    Zahoree, formerly Infolink-exp, has received overwhelmingly positive feedback for their Chat Support Services, with both clients emphasizing their high levels of customer satisfaction, maintaining CSAT scores between 80-85%. Strengths highlighted include proactive management, strong communication, and a culture fit that fosters collaboration. Clients have reported significant improvements in response times and support quality, with no major areas for improvement noted. Overall, 100% of reviewers expressed satisfaction with their partnership, showcasing Zahoree's impact on their projects.

    Read Most Recent Review

    Industry Experience

    Zahoree, formerly Infolink-exp, has demonstrated expertise primarily in the eCommerce and financial services sectors. Clients have praised their exceptional project management, responsiveness, and ability to improve customer satisfaction and support quality. In eCommerce, they excel in enhancing contact centers and product knowledge, while in financial services, they effectively assist users with inquiries and improve response times. Overall, the sentiment is highly positive across both industries, indicating a strong fit for clients seeking reliable support.

    Read All Reviews

    Select Industry to see insights

    eCommerce Financial services

    View projects from:

    United States (2) Canada (1)
    View Profile
  • First Point Communications Logotype

    4.9 6 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Ensenada, Mexico

    Services provided

    10% Customer Service Outsourcing
    40% Sales Outsourcing
    20% Back Office Outsourcing +2
    20% Call Center Services
    10% Direct Marketing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    First Point Communications is a B2B lead generation and appointment setting company, specializing in cold calling and email marketing services. Overall, the company receives positive feedback, with 100% of reviewers highlighting their professionalism, dedication, and ability to generate high-quality leads. Clients appreciate their collaborative approach and effective communication, which have led to substantial improvements in sales pipelines.

    See all 6 projects

    Reviews mention Hard working

    Clients consistently commend First Point Communications for their hard-working nature. One client highlighted their 'thorough professionalism and hard work,' noting that their efforts resulted in a remarkable 500% increase in sales. The team's dedication to connecting with prospects and building rapport was particularly praised, indicating a strong commitment to achieving client goals and ensuring effective collaboration throughout the project.
    • Outbound Call Services for Real Estate Agency
      5.0 Apr 6, 2020

      I sent them the leads file and basically provided the guidelines for the script and qualification criteria. They worked off of that to create their talk tracks. I had daily visibility into progress and was having a weekly calls to sync up on goals and progress. They are thoroughly professional and hard-working.

      Read Full Review
    Read All Reviews

    Industry Experience

    First Point Communications has demonstrated strong expertise in the Software, Real Estate, and IT Services industries. Clients have praised their lead generation capabilities, particularly in B2B contexts, resulting in significant sales increases, including a noted 500% rise in real estate sales. The company's collaborative approach and commitment to client success have garnered positive feedback, suggesting a robust fit for businesses seeking effective outbound marketing and appointment-setting services across these sectors.

    Read All Reviews

    Select Industry to see insights

    Software Real estate IT Services

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients report that First Point Communications offers excellent value for money, with many noting a strong return on investment. One client highlighted a 500% increase in sales as a direct result of their services, deeming it 'definitely worth the investment.' Additionally, another review mentioned First Point as a 'rightly priced and reliable option.' Overall, the sentiment regarding cost-effectiveness and the quality of service is highly positive, with no significant areas for improvement mentioned.
    Read All Reviews

    View projects from:

    Canada (1) Ireland (1) United States (1)
    View Profile
  • Protel BPO Logotype

    5.0 11 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Belize City, Belize

    Services provided

    45% Customer Service Outsourcing
    45% Call Center Services
    10% Back Office Outsourcing

    Focus Areas

    10% Chat Support Services
    55% Phone Support Services
    25% Order Processing & Taking +1
    10% Email Support Services

    Protel BPO is a Customer Service BPO specializing in Call Center Outsourcing and Remote Customer Care. Reviews highlight their strong alignment with client values and effective project management. They boast over 90% positive feedback, with clients consistently praising their professional handling of call center operations, efficient response times, and enhanced customer satisfaction. Clients appreciate Protel BPO's adaptability and commitment to delivering high-quality Customer Support Services.

    See all 11 projects

    Reviews mention Knowledgeable

    The sentiment regarding Protel BPO's knowledgeability is overwhelmingly positive. Clients have noted the team's 'detailed knowledge of the hospitality industry' and praised their 'highly motivated and well-trained' staff. One client highlighted their 'commitment to becoming an extension of our organization,' while another commended their 'unique customer service operation techniques.' Overall, clients felt that Protel BPO's expertise significantly improved their customer service operations and satisfaction ratings.
    • Call Center Services for Healthcare Co
      5.0 Feb 20, 2025

      What impressed us the most is their commitment to becoming an extension of our organization. Protel BPO team aren’t just knowledgeable, they are friendly, patient, and genuinely invested in providing the best experience for our clients. Their use of technology also helped smoothen the processes, increasing efficiency and proactively preventing potential issues.

      Read Full Review
    Read All Reviews
    4 of 4 Customer Service Outsourcing reviews are 5 stars
    3 new reviews for Customer Service Outsourcing in past 6 months
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Tanning Salon Franchise

    5.0 — Protel BPO provided call center services for a tanning salon franchise. The team handled inbound and outbound calls, appointment scheduling, and service inquiries. Read more
    Read 4 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (3) $50,000 to $199,999 (3) Less than $10,000 (1)

    What Clients Have Said

    The overall sentiment regarding Protel BPO's cost and value for money is highly positive. Clients consistently noted that Protel BPO offers 'good value for cost' and that their pricing fits within budget constraints. For instance, the VP of Centene Corporation emphasized that while cheaper options were available, the quality and alignment of values with Protel BPO justified the investment. Additionally, several clients reported significant improvements in service efficiency and customer satisfaction, attributing these successes to the cost-effective solutions provided by Protel BPO.
    Read All Reviews

    More responsive than most other service providers

    Protel BPO is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 SupportYourApp
2 Hugo Inc.
3 LimTC
4 Helpware CX
5 Big Outsource
6 Boldr.
7 PartnerHero
8 Remote CoWorker
9 LTVplus
10 Unity Communications
11 Fusion CX
12 Peak Support
13 HelpSquad
14 Select VoiceCom
15 Callbox

List of the Top 15 Chat Support Companies

  1. SupportYourApp Logotype

    SupportYourApp

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Ability to deliver

    39.4/40.0
    20/20 Reviews
    9.6/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    35% Customer Service Outsourcing
    42% Chat Support Services
    65% Other
    View Profile Visit Website
  2. Hugo Inc. Logotype

    Hugo Inc.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL

    Ability to deliver

    37.5/40.0
    18.6/20 Reviews
    9.4/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    25% Chat Support Services
    75% Other
    View Profile Visit Website
  3. LimTC Logotype

    LimTC

    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Ability to deliver

    37.5/40.0
    18.6/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    30% Chat Support Services
    50% Other
    View Profile Visit Website
  4. Helpware CX Logotype

    Helpware CX

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Ability to deliver

    36.7/40.0
    17/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    60% Customer Service Outsourcing
    30% Chat Support Services
    40% Other
    View Profile Visit Website
  5. Big Outsource Logotype

    Big Outsource

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    20% Chat Support Services
    60% Other
    View Profile Visit Website
  6. Boldr. Logotype

    Boldr.

    $1,000+
    Undisclosed
    1,000 - 9,999
    Santa Monica, CA

    Ability to deliver

    35.4/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    25% Chat Support Services
    50% Other
    View Profile Visit Website
  7. PartnerHero Logotype

    PartnerHero

    Undisclosed
    < $25 / hr
    1,000 - 9,999
    Boise, ID

    Ability to deliver

    35.3/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    60% Customer Service Outsourcing
    35% Chat Support Services
    40% Other
    View Profile Visit Website
  8. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    34% Chat Support Services
    90% Other
    View Profile Visit Website
  9. LTVplus Logotype

    LTVplus

    $1,000+
    < $25 / hr
    250 - 999

    Ability to deliver

    34.9/40.0
    17.2/20 Reviews
    7.9/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    55% Customer Service Outsourcing
    60% Chat Support Services
    45% Other
    View Profile Visit Website
  10. Unity Communications Logotype

    Unity Communications

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Gilbert, AZ

    Ability to deliver

    38.8/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    20% Chat Support Services
    85% Other
    View Profile Visit Website
  11. Fusion CX Logotype

    Fusion CX

    $10,000+
    < $25 / hr
    10,000+
    Pasig, Philippines

    Ability to deliver

    34.2/40.0
    14.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    30% Chat Support Services
    70% Other
    View Profile Visit Website
  12. Peak Support Logotype

    Peak Support

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Cambridge, MA

    Ability to deliver

    34.1/40.0
    18.2/20 Reviews
    8.5/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    70% Customer Service Outsourcing
    80% Chat Support Services
    30% Other
    View Profile Visit Website
  13. HelpSquad Logotype

    HelpSquad

    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA

    Ability to deliver

    35.3/40.0
    17.6/20 Reviews
    8.7/10 Clients & Experience
    9/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    30% Chat Support Services
    70% Other
    View Profile Visit Website
  14. Select VoiceCom Logotype

    Select VoiceCom

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Ability to deliver

    34.2/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    20% Chat Support Services
    70% Other
    View Profile Visit Website
  15. Callbox Logotype

    Callbox

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Los Angeles, CA

    Ability to deliver

    34.1/40.0
    16.6/20 Reviews
    10/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    100% Chat Support Services
    80% Other
    View Profile Visit Website
  16. Simply Contact Logotype

    Simply Contact

    $1,000+
    < $25 / hr
    250 - 999
    Dnipro, Ukraine

    Ability to deliver

    36.4/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    55% Customer Service Outsourcing
    15% Chat Support Services
    45% Other
    View Profile Visit Website
  17. Welsend Logotype

    Welsend

    $50,000+
    < $25 / hr
    10,000+
    Wei Fang Shi, China

    Ability to deliver

    34.1/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    15% Chat Support Services
    50% Other
    View Profile Visit Website
  18. Top Customer Service Logotype

    Top Customer Service

    $1,000+
    Undisclosed
    250 - 999
    Brooklyn, NY

    Ability to deliver

    34.8/40.0
    20/20 Reviews
    8.6/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    80% Customer Service Outsourcing
    20% Chat Support Services
    20% Other
    View Profile Visit Website
  19. WOW24-7 Logotype

    WOW24-7

    $1,000+
    < $25 / hr
    50 - 249
    Afton, WY

    Ability to deliver

    35.5/40.0
    18.6/20 Reviews
    7.1/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    65% Customer Service Outsourcing
    25% Chat Support Services
    35% Other
    View Profile Visit Website
  20. IntelligentBee Logotype

    IntelligentBee

    $5,000+
    < $25 / hr
    250 - 999
    Iași, Romania

    Ability to deliver

    32.1/40.0
    16.2/20 Reviews
    9/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    40% Chat Support Services
    50% Other
    View Profile Visit Website
  21. Salesupply Logotype

    Salesupply

    $10,000+
    Undisclosed
    250 - 999
    Nijmegen, Netherlands

    Ability to deliver

    33.6/40.0
    16.2/20 Reviews
    9.7/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    45% Customer Service Outsourcing
    25% Chat Support Services
    55% Other
    View Profile Visit Website
  22. Enshored Logotype

    Enshored

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines

    Ability to deliver

    31.9/40.0
    16.6/20 Reviews
    6.9/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    32% Chat Support Services
    70% Other
    View Profile Visit Website
  23. Go4customer Logotype

    Go4customer

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Noida, India

    Ability to deliver

    31.7/40.0
    16.4/20 Reviews
    7.2/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    25% Chat Support Services
    70% Other
    View Profile Visit Website
  24. Pexly Logotype

    Pexly

    $1,000+
    < $25 / hr
    250 - 999
    Amsterdam, Netherlands

    Ability to deliver

    33.2/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    45% Customer Service Outsourcing
    25% Chat Support Services
    55% Other
    View Profile Visit Website
  25. IdeasUnlimited Logotype

    IdeasUnlimited

    $1,000+
    < $25 / hr
    50 - 249
    Sugar Land, TX

    Ability to deliver

    38.1/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    19% Chat Support Services
    70% Other
    View Profile Visit Website
  26. AnswerForce Logotype

    AnswerForce

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Edinburgh, Scotland

    Ability to deliver

    31.2/40.0
    14.6/20 Reviews
    8.3/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    40% Chat Support Services
    70% Other
    View Profile Visit Website
  27. Mercatus Logotype

    Mercatus

    $5,000+
    < $25 / hr
    50 - 249
    Sofia, Bulgaria

    Ability to deliver

    32.3/40.0
    16.8/20 Reviews
    9.8/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    41% Chat Support Services
    50% Other
    View Profile Visit Website
  28. Kyanon Digital Logotype

    Kyanon Digital

    $10,000+
    $25 - $49 / hr
    250 - 999
    Ho Chi Minh, Vietnam

    Ability to deliver

    37.1/40.0
    17.6/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    25% Chat Support Services
    90% Other
    View Profile Visit Website
  29. Booth Logotype

    Booth

    $1,000+
    Undisclosed
    1,000 - 9,999
    Makati, Philippines

    Ability to deliver

    32.1/40.0
    17.2/20 Reviews
    8/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    45% Chat Support Services
    80% Other
    View Profile Visit Website
  30. Axendi Logotype

    Axendi

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Warszawa, Poland

    Ability to deliver

    30.7/40.0
    16.2/20 Reviews
    6.7/10 Clients & Experience
    7.8/10 Market Presence

    Service focus

    45% Customer Service Outsourcing
    30% Chat Support Services
    55% Other
    View Profile Visit Website

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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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