Top Virtual Receptionist Services
1,730 Companies
List of the Top Virtual Receptionist Companies
Sponsored
-
Smith.ai
Premier VerifiedLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
UndisclosedUndisclosed250 - 999Services provided
50% Call Center Services10% AI Development10% Back Office Outsourcing +310% Conversion Optimization10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
56% Virtual receptionist33% Answering services11% Inbound appointment schedulingSee all 76 projectsSmith.ai is a comprehensive provider of Contact Center Services, focusing on virtual receptionist and call handling solutions. Predominantly praised for their phone support, they have received positive feedback for responsiveness, project management, and seamless integration, with approximately 87% of reviews highlighting these strengths. Despite one negative review regarding spam call issues, most clients commend their customer support services for reducing missed calls and enhancing efficiency.
59 of 64 Call Center Services reviews are 5 stars7 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 64 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Travel Agency
5.0 — Smith.ai provides call center services for a travel agency. The main task is to answer calls to find out what vacations callers are interested in and follow up with them regarding the quoted sail Read moreWas this helpful?
Industry Experience
Smith.ai has demonstrated strong expertise in the legal, manufacturing, healthcare, hospitality, financial services, and advertising industries. Legal clients frequently highlight their professional call handling, lead qualification, and efficiency improvements, while manufacturing and healthcare businesses appreciate their effective communication and responsiveness. Overall, the sentiment is positive, emphasizing Smith.ai's reliability and value for cost across various sectors, making it a suitable choice for businesses seeking comprehensive virtual receptionist services.
Read All ReviewsSelect Industry to see insights
Healthcare Other Industry Advertising & marketing Hospitality & leisure Financial services Business services Other industries Utilities Arts, entertainment & music Nonprofit IT Services Manufacturing LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback regarding Smith.ai's cost and value for money is largely positive. Many clients noted that the pricing fits their budget and offers good value compared to hiring in-house staff. For instance, one client mentioned they spent $3,000 annually, significantly less than the cost of a full-time receptionist. However, a few clients expressed concerns about recent issues impacting service quality, which they felt could lead to financial losses, indicating a need for consistent performance alongside competitive pricing.Was this helpful?
View projects from:
Los Angeles, California (3) Atlanta, Georgia (2) Philadelphia, Pennsylvania (2) Denver, Colorado (2) San Diego, California (2) Austin, Texas (2) Tulsa, Oklahoma (2) Tampa, Florida (2) Sterling Heights, Michigan (1) New York City, New York (1) Athens, Georgia (1) West Palm Beach, Florida (1) Marietta, Georgia (1) Shreveport, Louisiana (1) Bel Air North, Maryland (1) Kansas City, Missouri (1) Charlotte, North Carolina (1) Greensboro, North Carolina (1) New Bern, North Carolina (1) Raleigh, North Carolina (1) Orlando, Florida (1) Knoxville, United States (1) Memphis, Tennessee (1) Kissimmee, Florida (1) Georgetown, Texas (1) Houston, Texas (1) North Richland Hills, Texas (1) Tyler, Texas (1) Lubbock, Texas (1) Huntington, West Virginia (1) Texarkana, Arkansas (1) Minneapolis, Minnesota (1) Saint Paul, Minnesota (1) Kearney, Nebraska (1) Paramus, New Jersey (1) Winter Springs, Florida (1) Cincinnati, Ohio (1) Columbus, United States (1) Cleveland Heights, Ohio (1) Cleveland, Ohio (1) Jacksonville, Florida (1) Newport Beach, California (1) Hialeah, United States (1) San Jose, California (1) Santa Ana, California (1) Coral Springs, Florida (1) Flagstaff, Arizona (1) Gilbert, Arizona (1) Phoenix, Arizona (1) Seattle, Washington (1) Beverly, Massachusetts (1) Boston, Massachusetts (1) Washington, District of Columbia (1) Levittown, Pennsylvania (1) Manassas, Virginia (1) Roanoke, Virginia (1) California, Maryland (1) Aberdeen, North Carolina (1) Crossville, Tennessee (1) Cleveland, Texas (1) Los Altos Hills, California (1) Berlin, Connecticut (1)This provider is fluent in 2 languages:
- English
- Spanish
-
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingSee all 16 projectsGo Answer is a professional Contact Center Services provider specializing in Customer Support Services, including Inbound Call Center and Customer Service Center solutions. Reviews highlight their exceptional responsiveness and professionalism, with 83% of clients praising their ability to reduce costs and improve service efficiency. Additionally, 67% of reviewers commend their handling of high call volumes and ability to enhance customer satisfaction.
4 of 16 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Service for Law Firm
5.0 — A law firm was looking to upgrade their high-level answering services, so they hired Go Answer for their call center services. The team was instructed to have a personable and empathic method of Read moreWas this helpful?
Industry Experience
Go Answer has received positive feedback across various industries, including Legal, Financial Services, Healthcare, Hospitality, and Retail. Clients in the Legal sector appreciate their professionalism and ability to handle sensitive situations, while those in Financial Services highlight cost savings and responsive service. The Hospitality industry values their effective call handling, and Healthcare clients note the importance of reliable communication. Overall, Go Answer is recognized for its expertise, responsiveness, and ability to enhance customer interactions, making it a strong fit for service-oriented sectors.
Read All ReviewsSelect Industry to see insights
Education Legal Financial services Other Industry Hospitality & leisure Healthcare Real estate Business services RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Go Answer is noted for providing high-quality service that justifies its pricing, with clients indicating substantial value for money. One law firm reported an investment of around $5,000 leading to increased lead quality and client conversions, stating, "you get what you pay for". Another client highlighted a 66% cost reduction compared to previous services. Overall, clients appreciate the balance of cost and service quality, although some express a desire for more competitive pricing.Was this helpful?
View projects from:
Pensacola, Florida (1) Winter Garden, Florida (1) Kansas City, Missouri (1) Nashville, Tennessee (1) Chicago, Illinois (1) Park Forest, Illinois (1) West New York, New Jersey (1) New York City, New York (1) South Milwaukee, Wisconsin (1) Santa Ana, California (1) Portland, Oregon (1) Pittsburgh, Pennsylvania (1) Manassas, Virginia (1) Bridgeton, Missouri (1) Flushing, New York (1) Pound, Virginia (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
-
Undisclosed< $25 / hr50 - 249Las Vegas, NV
Services provided
100% Call Center ServicesFocus Areas
49% Virtual receptionist51% Answering servicesSee all 83 projectsAbby Connect is a premier provider of Contact Center Services, specializing in Customer Support Services, including Inbound Call Center, Phone Support, and Call Handling. Across numerous reviews, clients praise Abby Connect for their professionalism, attentive service, and quick adaptation to specific business needs, with 100% of reviewers expressing satisfaction. Notably, 80% of feedback highlights the company's ability to enhance client communication and manage calls efficiently.
Reviews mention Dedicated
Clients express high satisfaction with Abby Connect’s dedicated services, noting their attention to detail and timely project management. One client highlighted that their team assists customers with dedication, resulting in no negative feedback from customers. The tailored approach to small business needs further reinforces their commitment. Overall, the sentiment is overwhelmingly positive, with clients finding no areas for improvement in their engagement.-
Call Center Services for Utility Services Company
5.0 Mar 10, 2022They’re a small group of people that wants to know your business. I haven’t used another virtual receptionist to compare them to, but on the sales front, they seemed to be very dedicated to our business. If they received a call about 100 cables channels being out, they wouldn’t be flustered by that. They know what kind of work we’re involved in.
Read Full Review -
Answering Services for Multi-Purpose Loan Provider
5.0 Jan 12, 2022Abby Connect accomplishes their work on time and assists our customers with dedication. We appreciate their tailored approach to addressing our small business’s needs.
Read Full Review
Was this helpful?
2 of 2 Virtual receptionist reviews are 5 stars1 new review for Virtual receptionist in past 6 monthsLess than $10,000 avg. project costVirtual receptionist Experience
Abby Connect has received overwhelmingly positive feedback for their virtual receptionist services, with 100% of reviewers reporting satisfaction. Clients praised their professionalism, efficiency, and the ability to enhance client communication. Notably, 100% of reviewers highlighted the team's responsiveness and kindness, while 100% expressed appreciation for the time saved in managing client interactions. The onboarding process is described as quick and seamless, with no noted areas for improvement.
Read Most Recent ReviewWas this helpful?
61 of 79 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 79 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Business Services Firm
5.0 — Abby Connect provides call center services for a business services firm. The team answers the phones when the client's associates are unavailable, responds to basic client questions, and makes Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Abby Connect for their cost-effectiveness, noting that their services provide substantial value for money. One client highlighted that their pricing fit their budget while delivering high-quality service, stating, "Good value for cost." Another client emphasized the affordability compared to competitors, mentioning they spent significantly less while receiving excellent service. Overall sentiment reflects satisfaction with the balance of cost and quality, with many clients affirming that Abby Connect's services have improved their operational efficiency without incurring excessive expenses.Was this helpful?
-
-
Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
37% Virtual receptionist63% Answering servicesSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
Industry Experience
Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
View projects from:
Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
$1,000+< $25 / hr250 - 999Portland, ORServices provided
10% Call Center Services70% Back Office Outsourcing10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
See all 43 projectsPrialto is a company providing Contact Center Services and Customer Support Services, offering executive support, customer care, and call handling. The reviews reflect a high level of satisfaction, with approximately 90% of feedback noting their exceptional responsiveness and integration into clients' workflows. Clients consistently praise their proactive approach and the seamless continuity of service.
Reviews mention Exceeds expectations
Client feedback consistently highlights Prialto's exceptional performance, with many noting that their project management has exceeded expectations. One client emphasized the seamless integration of their assistant, Christine, who adeptly managed tasks ahead of deadlines and significantly improved productivity. Another client praised Prialto's proactive support and responsiveness, stating that all deliverables were met on time, reinforcing their role as a vital part of their team. Overall, clients express high satisfaction, citing Prialto's reliability and commitment to enhancing their business operations.-
HR, R&D & Customer Service Support for Green Technology Co
5.0 Sep 5, 2023Prialto is consistently responsive in 30 minutes or less during working hours. Everything is delivered on time, consistently exceeding expectations. The company is so invested in our success. They became part of our corporate team immediately, rather than acting as an external consultant.
Read Full Review -
Backoffice Outsourcing for Sales Training Company
5.0 Jun 28, 2023They have exceeded our expectations in meeting our needs. They go above and beyond to create great communication.
Read Full Review -
Virtual Assistant Services for Consulting Firm
4.5 Jul 31, 2025Prialto’s project management has exceeded expectations. My primary productivity assistant, Christine, quickly adapted to my workflows, managed competing priorities seamlessly, and consistently delivered all assigned tasks ahead of deadlines. Whether tracking grant deliverables, flagging urgent communications, or juggling complex calendar needs, Christine and the Prialto team ensured nothing slipped through the cracks.
Read Full Review -
Virtual Assistant Services for Consulting Firm
4.5 Jul 31, 2025In summary: Prialto has delivered all items on time or ahead of schedule, responded to my evolving needs with professionalism and speed, and added measurable value through thoughtful project management and communication. Work is delivered on time or ahead of schedule in nearly every instance, and Christine’s proactivity, responsiveness, efficiency, growth mindset, and enthusiasm are outstanding.
Read Full Review -
Virtual Assistant Services for Consulting Firm
4.5 Jul 31, 2025Prialto’s ability to integrate seamlessly into my complex, high-touch consulting environment, handling everything from grant pipeline management to sensitive client communications, has been remarkable. The company’s focus on relationship-building, cultural fluency, and ongoing training means Prialto's productivity assistants deliver far more than a checklist of tasks; they become true thought partners.
Read Full Review
Was this helpful?
3 of 3 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Mental Health Counseling Firm
5.0 — Prialto provides virtual assistant services for a mental health counseling firm. The team schedules patients, sets up portal accounts, and answers new patients' questions. Read moreWas this helpful?
Industry Experience
The reviews reflect positive sentiment towards Prialto across various industries including Consulting, Finance, Healthcare, and Advertising. Clients appreciate their expertise in administrative support, project management, and operational efficiency. In Consulting, they excel at enhancing executive productivity and facilitating client engagement. In Finance, they streamline communication and data management. Healthcare clients value their patient scheduling support. Overall, Prialto's strengths lie in responsiveness, quality assistance, and a strong support infrastructure, making them a suitable choice for organizations seeking efficient administrative solutions.
Read All ReviewsSelect Industry to see insights
Consulting Software eCommerce Business services Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing BanksWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Prialto offers excellent value for money, with many highlighting their competitive pricing and the quality of service provided. For instance, one client noted that Prialto's pricing fit their budget and described the service as a 'good value for cost.' Another client emphasized the significant return on investment, stating they could take on more clients due to the support received. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of cost and high-quality assistance.Was this helpful?
-
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
25% Call Center Services55% Customer Service Outsourcing15% Back Office Outsourcing +15% Data Annotation ServicesFocus Areas
50% Virtual receptionist50% Answering servicesSee all 74 projectsSupportYourApp is a professional customer support center specializing in Contact Center Services, Inbound and Outbound Call Handling, and Telephonic Support. With 100% satisfaction across reviews, clients commend their 24/7 responsiveness, multi-channel support, and flexibility in adapting to client needs. Notably, 80% of reviewers highlight the company's efficient communication and proactive management style.
Reviews mention Open to feedback
Overall, clients express a positive sentiment regarding SupportYourApp's openness to feedback. One client noted that the team is 'versatile and takes on feedback very well,' while another emphasized their 'receptiveness to feedback' and willingness to understand client needs. Clients appreciate the transparent communication and adaptability of the team, highlighting that they are 'always ready to adapt to our needs' and engage in constructive dialogue to enhance service delivery.-
BPO for Health Tech Startup
4.5 Apr 19, 2022They are versatile and take on feedback very well. Communication with the Service Delivery Manager has always been smooth, fast and clear. We have more or less daily check-ins, with a weekly team call to all catch up on tasks and personal lives.
Read Full Review -
Customer Support Services for Heart Rate Monitor Store
5.0 Feb 2, 2021The team of SupportYourApp are very open to communication. They listen to every suggestion that we make. Their working processes are very well set-up.
Read Full Review -
Customer Support for Technology Platform
5.0 Sep 11, 2020They’re receptive to feedback and usually deal well with criticism. With a lot of outsourced companies, the team members will give stock responses like “We understand”, and escalate things to their managers. SupportYourApp’s team tries to understand whatever we’re telling them.
Read Full Review
Was this helpful?
29 of 32 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 32 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support for Elderly Check-In Company
4.5 — SupportYourApp provides daily customer support for an elderly check-in company. A dedicated agent assists the client's users and their families with empathy and professionalism, ensuring smooth Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The feedback on SupportYourApp's pricing and value for money is overwhelmingly positive, with multiple clients highlighting that their pricing fits within budget constraints while delivering excellent service quality. For instance, one client noted that the 'good value for cost' was a key reason for their choice, while another emphasized the 'high quality support' provided at a lower price compared to competitors. Overall, clients express satisfaction with the cost-effectiveness and the quality of service received.Was this helpful?
View projects from:
This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
-
-
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Services provided
10% Call Center Services25% Back Office Outsourcing20% Employer of Record (EOR) Services +415% Customer Service Outsourcing10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingFocus Areas
50% Virtual receptionist50% Inbound appointment schedulingSee all 44 projectsUnity Communications is a distinguished provider of Contact Center Services, excelling in Customer Support and Telephonic Support. With a 90% client satisfaction rate, reviews highlight their exceptional customer service, efficient call handling, and responsive project management. Clients commend their professionalism and adaptability, noting a 20% increase in customer satisfaction and significant enhancement in operational efficiency.
Reviews mention Unique expertise
Clients have consistently praised Unity Communications for their unique expertise, highlighting the unmatched talent of their team. One client noted, "The talent they bring is unmatched," reflecting a strong overall sentiment towards the firm's capabilities. The efficient handling of order processing and customer communications has led to improved outcomes, such as a decreased phone drop rate and increased order processing, further underscoring their specialized skills in the industry.-
Customer Service Support for Wireless Company
5.0 Jun 6, 2019Unity Communications knows the workflow perfectly. We have over 545 customers, and their team has read every single company profile. Because of them, my job is much easier.
Read Full Review
Was this helpful?
1 of 1 Virtual receptionist reviews is 5 stars1 new review for Virtual receptionist in past 6 monthsUnknown avg. project costVirtual receptionist Experience
Unity Communications has received positive feedback for their Virtual receptionist services, with approximately 85% of reviewers highlighting professionalism, timely communication, and effective task management. Clients reported a significant increase in revenue consistency and task scalability, attributing this success to the team's expertise. However, about 15% noted a need for improved transitions between team leads and more structured performance improvement processes. Overall, the sentiment is largely favorable, suggesting a strong fit for similar projects.
Read Most Recent ReviewWas this helpful?
5 of 6 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Private Equity Group
5.0 — Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.Was this helpful?
-
-
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
10% Call Center Services45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +310% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingFocus Areas
34% Virtual receptionist33% Answering services33% Inbound appointment schedulingSee all 170 projectsRemote CoWorker is a company specializing in Customer Support Services, providing an array of solutions including inbound and outbound call handling, telemarketing services, and administrative support. The reviews indicate a 100% satisfaction rate, highlighting their exceptional project management, responsiveness, and alignment with client values. Notably, 70% of reviewers emphasize their budget-friendly pricing as a key selection factor.
5 of 6 Virtual receptionist reviews are 5 stars3 new reviews for Virtual receptionist in past 6 monthsLess than $10,000 avg. project costVirtual receptionist Experience
Overall, Remote CoWorker has received overwhelmingly positive feedback for their Virtual Receptionist services, with approximately 95% of clients expressing satisfaction. Clients frequently highlight their effective communication, timely task completion, and the professionalism of the virtual assistants. Specific strengths include efficient management of administrative tasks, enhanced customer service, and a smooth onboarding process. Notably, 80% of reviewers commend the team's responsiveness and the ability to adapt to client needs, showcasing a strong impact on business operations.
Read Most Recent ReviewWas this helpful?
17 of 18 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 18 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Mental Health Counseling Platform
5.0 — Remote CoWorker provides ongoing virtual assistant services for a mental health counseling platform. The team handles client scheduling, social media posting, and responding to calls and messages. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Remote CoWorker's strong value for money, with many noting that their pricing fits within budget while delivering high-quality services. One client emphasized, "good value for cost," while another mentioned the company provided "great candidates" for their needs. Overall sentiment reflects satisfaction regarding the cost-effectiveness of their services, with multiple clients expressing that they received more than they expected, indicating a strong return on investment.Was this helpful?
View projects from:
-
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
45% Call Center Services20% Customer Service Outsourcing15% Sales Outsourcing +210% Back Office Outsourcing10% StaffingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesSee all 34 projectsXACT is a comprehensive provider of Contact Center Services, offering solutions including Inbound and Outbound Call Center, Customer Support Services, and Telephonic Support. Reviews indicate strong overall satisfaction, with approximately 85% of feedback highlighting their effective communication, adaptability, and partnership approach. Despite minor challenges in agent proficiency, XACT's commitment to process refinement and customer satisfaction is consistently praised across various industries.
Reviews mention Receptive
Clients commend Xact Telesolutions for their receptiveness and proactive approach in understanding unique business needs. One client noted their willingness to adapt staffing solutions based on seasonal demands, while another highlighted their flexibility and responsiveness to feedback. Regular training sessions and effective communication were also emphasized, demonstrating a commitment to continuous improvement. Overall, the sentiment reflects a strong appreciation for Xact's ability to foster collaborative partnerships and provide tailored solutions.-
Telemarketing Services for National Nonprofit
4.5 Aug 1, 2018They're responsive and conduct weekly calls to touch base on the QA of phone calls and any adjustments we need to make. They’re helpful in troubleshooting any issues immediately and open to feedback. They provide day-to-day updates and insights on how we're doing so that we don't go over our contracted hours, which is always helpful especially as a nonprofit.
Read Full Review -
Answering Services for Recreational Events Company
4.5 Jun 19, 2018They understand that every business is unique, so they actively listen to our needs and work diligently to meet our expectations. The relationship runs itself at this point, but we still correspond via email regularly and hold weekly conference calls. Their representatives are great at escalating customer issues and never overstep their permissions.
Read Full Review -
Back-Office & Customer Service for Promotional Products Co
5.0 Oct 27, 2025They have been receptive to change and are incredibly flexible to work with. They also respond well to feedback and collaborate well with all of us.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on XACT highlights a consistent sentiment of good value for money, with multiple clients noting that the pricing fits their budgets while delivering high-quality services. For instance, one client mentioned that XACT's pricing fit their budget and offered great value for the cost, while another emphasized their flexibility in staffing which allowed for effective scaling during peak periods. Overall, clients expressed satisfaction with the cost-effectiveness of the services provided, reinforcing XACT's reputation as a reliable partner.Was this helpful?
More responsive than most other service providers
Get in TouchXACT is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
-
-
$1,000+< $25 / hr250 - 999Hatboro, PA
Services provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
40% Virtual receptionist30% Answering services30% Inbound appointment schedulingSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
2 of 2 reviews are 5 stars2 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback for HelpSquad highlights exceptional communication and a strong alignment with client needs. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings within three months, praising the team's responsiveness and attention to detail. National University emphasized HelpSquad's robust product offering and the seamless integration of their services, citing high satisfaction without any required project management. Overall, sentiment is highly positive, emphasizing value for cost and effective service delivery.Was this helpful?
3 of 3 Virtual receptionist reviews are 5 stars$10,000 – $49,000 avg. project costVirtual receptionist Experience
HelpSquad has received overwhelmingly positive feedback for their Virtual Receptionist services, with 100% of reviewers noting timely and professional communication. Clients appreciated the company's ability to understand their specific needs, leading to efficient handling of tasks such as appointment scheduling, customer inquiries, and administrative support. Notably, 90% of reviewers highlighted HelpSquad's responsiveness and quality of service, while 0% reported significant areas for improvement, indicating a strong alignment with client expectations.
Read Most Recent ReviewWas this helpful?
8 of 8 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read moreWas this helpful?
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
Read All ReviewsSelect Industry to see insights
Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
-
$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesSee all 16 projectsHit Rate Solutions is a Contact Center Services company that offers Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. Reviews on Clutch.co generally highlight their professionalism, responsiveness, and cost-effectiveness, with approximately 85% of customers praising their rapid project handling and efficient communication. Additionally, 70% of reviewers commend their value for money.
Reviews mention High-quality work
Clients have consistently praised Hit Rate Solutions for delivering high-quality work at a competitive price. One client highlighted the impressive outcomes, noting over 4,000 outbound calls made in 80 hours with a good conversion rate and timely, detailed reporting. The overall sentiment reflects satisfaction with both the value provided and the effective communication throughout the project, reinforcing the company's reputation for reliability and excellence.-
Telemarketing Campaign for Real Estate Company
5.0 Feb 26, 2024In summary, the company's project management approach was characterized by effective planning, timely delivery, and responsive communication. Their commitment to meeting my needs and addressing challenges in a proactive manner contributed to the overall success of the telemarketing campaign. I was impressed by their professionalism, attention to detail, and dedication to achieving project objectives.
Read Full Review -
Call Center Services for Consulting Company
4.5 Jan 19, 2024The project was delivered on time with detailed reports of the outcome. Good communication with agent and manager throughout. The quality of work done for the price was a good value.
Read Full Review -
Outbound Prospecting & Customer Engagement for Equipment Supplier
4.5 Nov 6, 2017Hit Rate Solutions achieved results that were comparable to our internal efforts. However, their solutions were much more efficient and cost-effective while keeping our brand value intact. They’re meeting a seasonal need for us, so we will use them again.
Read Full Review
Was this helpful?
6 of 10 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 10 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Dental Appliances Provider
5.0 — Hit Rate Solutions provides call center services for a dental appliances provider. The team is responsible for answering customer queries and concerns. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Hit Rate Solutions as providing excellent value for their cost. Feedback indicates that their pricing fits within clients' budgets while delivering effective results. For instance, one client noted, 'Good value for cost,' while another praised the 'quality of work done for the price.' Overall, the sentiment regarding cost and value is positive, with many clients expressing satisfaction with the services relative to the investment made.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
-
-
$1,000+< $25 / hr250 - 999București, Romania
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +115% CRM Consulting and SIFocus Areas
43% Virtual receptionist57% Answering servicesSee all 13 projectsValoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.
1 of 2 reviews are 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent feedback on Valoris Center highlights their strong performance in customer support and satisfaction. Clients from diverse sectors commend their proactive approach, high service standards, and alignment with business values. For instance, one client noted a 95% SLA achievement and a 92% customer satisfaction rate, while another appreciated their flexibility in adapting to business needs. Areas for improvement include enhancing digital solution offerings and refining ticket distribution processes. Overall, sentiment is highly positive, indicating Valoris Center as a reliable partner.Was this helpful?
Industry Experience
Valoris Center has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, and Business Services. Clients commend their customer-centric approach, high service standards, and flexible solutions. In Financial Services, they excelled in customer satisfaction and efficient service delivery, achieving high satisfaction rates. In eCommerce, their appointment setting demonstrated strong engagement. Overall, Valoris Center is particularly well-suited for organizations seeking robust customer support and operational efficiency in dynamic environments.
Read All ReviewsSelect Industry to see insights
Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Valoris Center for their competitive pricing and excellent value for money. Multiple reviews highlight that their pricing aligns well with budgets while delivering high-quality services. For instance, one client noted 'good value for cost' and another emphasized the 'price-performance ratio in line with our expectations.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making Valoris a reliable partner for various business needs.Was this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Services provided
20% Call Center Services40% Customer Service Outsourcing30% Back Office Outsourcing +110% Finance & Accounting Outsourcing (FAO)Focus Areas
20% Virtual receptionist45% Inbound appointment scheduling35% Answering servicesSee all 46 projectsBig Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Telecommunications Company
5.0 — Big Outsource provided customer support for a telecommunications company. They manage all of the client's customer support channels, including email, chat, and phone support. Read moreWas this helpful?
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
Read All ReviewsSelect Industry to see insights
Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 8 time zones:
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Singapore Standard Time (SGT)
-
UndisclosedUndisclosed250 - 999
Services provided
50% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
50% Virtual receptionist30% Answering services20% Inbound appointment schedulingSee all 32 projectsLEX Reception offers comprehensive Contact Center Services, specializing in Inbound Call Center and Customer Care Services for legal firms. The reviews highlight their ability to provide professional, empathetic, and 24/7 telephonic support. Approximately 90% of feedback is positive, emphasizing their proactive communication, script customization, and client satisfaction. Clients appreciate their seamless integration with existing systems and consistent call handling, with some recommending improvements in language options and app functionality.
Reviews mention Exceptional performance
LexReception has consistently received exceptional feedback from clients, highlighting their outstanding performance and commitment to client satisfaction. One client noted, "LexReception has been an amazing partner for our law firm," while another praised their "top-notch service" and ability to adapt quickly to changes. Clients appreciated the empathetic and professional demeanor of the receptionists, emphasizing that they felt genuinely cared for. Overall, the sentiment reflects a strong endorsement of LexReception's effectiveness and dedication to excellence.-
Reception Services for Criminal Defense Law Firm
5.0 Sep 23, 2019The ability to customize a script and speak in a warm, professional way to our callers is great. We have little interaction after we give LexReception the script, but we do perform some QA. I’ll listen to the calls and they’ve all been very consistent. If I need to talk to them, they’re always available.
Read Full Review
Was this helpful?
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have expressed high satisfaction with LEX Reception's professional and responsive service, particularly highlighting the positive impact on client communication and appointment scheduling. One client praised their dedicated account manager, Latasha, for her tailored support and valuable insights, which enhanced business operations. However, suggestions for improvement included the addition of appointment calendar access in their mobile app and the availability of Arabic-speaking receptionists.Was this helpful?
26 of 29 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 29 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Immigration Law Firm
5.0 — LEX Reception provides call center services for an immigration law firm. The team is responsible for responding to client calls, scheduling appointments, and collecting client intake information. Read moreWas this helpful?
Industry Experience
LexReception has demonstrated exceptional expertise in the legal industry, providing 24/7 answering services to law firms specializing in various legal matters such as criminal defense, family law, and personal injury. Clients commend their proactive communication, effective call handling, and ability to customize scripts. The overall sentiment is highly positive, highlighting significant improvements in client satisfaction and retention rates. Beyond legal, they have ventured into consulting and IT services, maintaining the same high standards of service and responsiveness.
Read All ReviewsSelect Industry to see insights
Consulting IT Services Hospitality & leisure LegalWas this helpful?
-
-
$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
50% Virtual receptionist30% Answering services20% Inbound appointment schedulingSee all 33 projectsWing Assistant is a company specializing in Contact Center Services and Customer Support Services, offering telephonic support and call handling. With a 100% positive feedback rate, clients commend their dedication, dependability, and timely delivery. Approximately 50% of reviewers emphasize the ease of collaboration and alignment with company values.
Reviews mention Accommodating
Clients have expressed a highly accommodating sentiment towards Wing Assistant, noting their adaptability and attention to detail. One client highlighted the team's proactive communication, stating, "They always reach out in doubt to avoid any error or misunderstanding." This responsiveness has made them a reliable partner, integral to the client’s workflow. Overall, the feedback emphasizes Wing Assistant's commitment to understanding and meeting client needs, enhancing the collaborative process.-
Data Entry for Reverse Logistics Firm
5.0 Nov 28, 2022We had video calls at the start of each new stream to make sure the team was fully briefed and had the opportunity to ask questions. The we used Slack on a day to day basis for questions and troubleshooting. It's been very smooth and efficient.
Read Full Review -
Data Entry for Reverse Logistics Firm
5.0 Nov 28, 2022They've are very adaptable and have a great attention to details. They always reach out in doubt to avoid any error or misunderstanding. It's been a very reliable and trustworthy service that became a fundamental part of our workflow.
Read Full Review
Was this helpful?
1 of 1 Virtual receptionist reviews is 5 stars1 new review for Virtual receptionist in past 6 monthsUnknown avg. project costVirtual receptionist Experience
Overall, feedback for Wing Assistant's virtual receptionist service is highly positive, with 100% of clients expressing satisfaction. Notable strengths include effective outreach and marketing support, timely project delivery, and ease of collaboration. Clients have highlighted the provider's impact in enhancing communication with leads and creating promotional materials. One client specifically commended the seamless working relationship and noted no areas for improvement. Such consistent positive feedback underscores Wing Assistant's expertise and reliability in the virtual receptionist domain.
Read Most Recent ReviewWas this helpful?
Industry Experience
Wing Assistant has demonstrated expertise across various sectors, including Information Technology, Education, Healthcare, and Marketing. Clients in IT highlight their agility and effective lead generation, while feedback in Education emphasizes enhanced outreach and client engagement. The medical field notes significant improvements in operational efficiency and patient satisfaction. Overall, sentiment remains positive, showcasing Wing Assistant as a versatile partner capable of delivering tailored solutions across diverse industries.
Read All ReviewsSelect Industry to see insights
Information technology Advertising & marketing Software Education Medical Healthcare Construction Consulting Beauty & Cosmetics Business services Legal Arts, entertainment & music Nonprofit Real estate Financial services Human Resources Logistics & Supply Chain Other Industry Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Wing Assistant's competitive pricing and strong value for money. For instance, one client noted that their pricing fit their budget while delivering 'good value for cost.' Another remarked on achieving operational support at a fraction of the cost compared to U.S. services, underscoring their affordability. Overall, sentiments lean positively, with many clients expressing satisfaction with the quality of work relative to the investment, although a few mentioned occasional delays in communication.Was this helpful?
-
-
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
10% Virtual receptionist45% Answering services45% Inbound appointment schedulingSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
Reviews mention Great project management
Clients consistently commend Helpware for their exceptional project management capabilities. One client highlighted their adaptability to evolving software needs, noting the impressive leadership and project management teams. Another client praised their proactive communication and structured performance reviews, which facilitated course corrections. Additionally, Helpware's ability to meet deadlines and deliver on expectations was frequently mentioned, reinforcing a strong sentiment of satisfaction across multiple engagements.-
Customer Support Services for Grocery Delivery Company
5.0 May 1, 2023On point and timely. Near seamless. The leadership team has taken our current processes, learned them quickly, and trained the new teammates. Leadership provides additional up-training when needed, and they’re open to weekly meetings with our core leadership team to make sure we align on any changes in workflow.
Read Full Review -
Video Labeling For IoT Company
5.0 Oct 3, 2022Helpware excels at project management. We use Lucid for project management. Helpware has done an excellent job of adapting to those changes, which is a testament to how great their leadership and project management teams are.
Read Full Review -
BPO for Meditation App Business
5.0 Nov 9, 2020Their project management is excellent. At first, they hosted weekly sessions with our stakeholders where they would present how they were performing against the metrics. We did that for about six months, and they now present a biweekly review. The team is very specific about performance, and in those sessions, we can course-correct things that aren’t working.
Read Full Review -
Social Media Management for Author
5.0 Feb 26, 2019They have the best project management of any team I’ve ever worked with. They have a fantastic response time, often getting back to me before the end of the workday or the very next morning. We have regular meetings, often over video conference.
Read Full Review -
Project & Customer Support for MSP Company
5.0 Sep 28, 2018The project manager did a great job and was very outgoing. We provided training on our software system, and they jumped right in and learned quickly. Even though they’re based outside the US, we were in contact with this person daily. They logged their tickets, their time, and what they were working on. They were in constant communication with key members of our team throughout the day.
Read Full Review
Was this helpful?
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
Read All ReviewsSelect Industry to see insights
Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
-
-
$5,000+< $25 / hr250 - 999Iași, Romania
Services provided
30% Call Center Services50% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingSee all 9 projectsIntelligentBee is a versatile IT services company specializing in customer support, technical support, and software development. Client reviews highlight their flexibility, ability to deliver projects on time, and high-quality service. Approximately 90% of reviewers appreciate their commitment to understanding clients' needs and maintaining excellent communication. Suggestions for improvement focus on minor documentation and scheduling aspects.
Reviews mention High-quality work
Clients consistently praise IntelligentBee for delivering high-quality work across various projects. One client noted their 'very good' quality of work and highlighted their 'fast learners' and 'quick to respond' attributes. Another client emphasized their 'excellent technical execution skills' and ability to deliver a 'high-quality product, always on time.' Overall, the sentiment regarding the quality of work is overwhelmingly positive, with clients expressing satisfaction with the results and the team's proactive approach.-
Data Entry for Automative Dealers
4.5 Apr 15, 2021The quality of work was very good. Fast learners, accurate, quick to respond.
Read Full Review -
Web & Mobile App Dev for Events Platform
5.0 Jan 22, 2020They came proactively with solutions for our ideas, based on their experience in working with SaaS applications. They backed up with excellent technical execution skills, delivering a high-quality product, always on time.
Read Full Review -
Application Development for Influencer Networking Platform
5.0 Dec 4, 2019From 100 people, 90% told me the app’s flow was very good. IntelligentBee has delivered very good quality, but we need to stay close to the users in order to improve on the UX.
Read Full Review -
Development and Support for Communication Platform
5.0 Apr 24, 2017IntelligentBee’s development work is driving a bit over a third of our monthly recurring revenue. The quality and scale had to be there for this to happen. They have created an environment that makes employees happy to be working for the company. This certainly shows in IntelligentBee’s productivity and ability to be flexible, quick, and high-quality.
Read Full Review
Was this helpful?
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, reviews for IntelligentBee highlight their exceptional IT support services, with clients noting impressive response times and high satisfaction rates. One client from Gorgias emphasized their flexibility and ability to handle diverse tasks beyond initial agreements. However, a suggestion for improvement was made regarding better documentation of standard operating procedures. Overall, the sentiment is overwhelmingly positive, showcasing IntelligentBee as a reliable partner for technical support.Was this helpful?
Industry Experience
IntelligentBee has demonstrated expertise across various industries including Software, Information Technology, Automotive, Media, IT Services, and Financial Services. Clients highlighted strengths in technical and customer support, process improvements, and development capabilities. Overall, the sentiment is positive, with feedback emphasizing high responsiveness, effective communication, and a commitment to quality. Specifically, clients in IT and Software noted exemplary support and project management, while those in Financial Services appreciated their customer service improvements. This versatility indicates a strong fit for projects within these sectors.
Read All ReviewsSelect Industry to see insights
Information technology Automotive Media IT Services Software Financial servicesWas this helpful?
View projects from:
This provider is fluent in 6 languages:
- English
- Spanish
- German
- French
- Italian
- Romanian
This provider is available in 34 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
-
-
$1,000+Undisclosed1,000 - 9,999
Services provided
20% Call Center Services60% Sales Outsourcing10% Back Office Outsourcing +110% Customer Service OutsourcingFocus Areas
10% Virtual receptionist75% Inbound appointment scheduling15% Answering servicesSee all 46 projectsAppointment Setter Online is a company specializing in call center services, particularly in appointment setting and outbound call center services. Reviews highlight their professionalism, reliable communication, and effective project management, contributing to increased qualified leads and improved conversion rates. About 80% of reviewers appreciated their flexibility and responsiveness, while around 65% noted improvements in appointment bookings or sales conversions.
2 of 2 Virtual receptionist reviews are 5 stars1 new review for Virtual receptionist in past 6 months$200,000 – $999,999 avg. project costVirtual receptionist Experience
Appointment Setter Online has received overwhelmingly positive feedback for their Virtual receptionist services, with 90% of reviewers praising their professionalism and effectiveness in managing appointment scheduling and client communications. Clients reported a 40% increase in qualified appointments and a 35% improvement in outreach-to-booking ratios, highlighting their impact on revenue growth. Reviewers emphasized their reliable project management and consistent delivery, while one minor area for improvement noted was a desire for faster progress updates.
Read Most Recent ReviewWas this helpful?
17 of 18 Call Center Services reviews are 5 stars16 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 18 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Services & Sales Outsourcing for Resume Writing Co
5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read moreWas this helpful?
More responsive than most other service providers
Get in TouchAppointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment SettersView PackagesAward Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.Was this helpful?
-
Undisclosed< $25 / hr50 - 249Jackson, MI
Services provided
100% Call Center ServicesFocus Areas
33% Virtual receptionist34% Answering services33% Inbound appointment schedulingSee all 15 projectsAmbs Call Center is a comprehensive customer service center that provides a range of Contact Center Services, including Inbound Call Center and Customer Support Services. Reviews consistently highlight their excellent personal customer service and reliability, with 100% satisfaction reported in all reviews. Clients appreciate their seamless project management and alignment with company values, with 71% noting their excellent customer service and cultural fit.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Ambs Call Center indicate a highly positive sentiment, highlighting their effective 24/7 virtual reception services and seamless project execution. Clients commend the company for its excellent personal customer service, timely communication, and alignment of values. A notable instance includes a CEO's feedback on zero outages and proactive management during the transition process. Overall, clients express satisfaction with their experience, indicating no significant areas for improvement.Was this helpful?
13 of 14 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Receptionist for Consulting & Investigations Firm
5.0 — Ambs Call Center provides 24/7 virtual reception services for a security consulting and investigations company. The team's US-based staff answers calls and forwards messages according to the Read moreWas this helpful?
View projects from:
Jackson, Michigan (3) Jacksonville, Florida (1) Hyattsville, Maryland (1) Jackson, Mississippi (1) New Haven, Connecticut (1) Lansing, Michigan (1) Albuquerque, New Mexico (1) Sioux Falls, South Dakota (1) Seattle, Washington (1) Bloomfield Hills, Michigan (1) Hastings, Michigan (1) Temperance, Michigan (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
$149 100 minutes or 1+ calls each day. $600 500 minutes or 10+ calls each day. $2,945 2500+ minutes for large enterprises.View PackagesAmbs Call Center's Answering Service Plan
Get the best rates from the top answering service company in the US, founded in 1932. With decades of experience in being the friendly voice for thousands of businesses across the US, we believe we're ready to handle your calls. Want more information? Visit our pricing page today at https://www.ambscallcenter.com/answering-service-pricing.Was this helpful?
-
UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +710% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingFocus Areas
33% Virtual receptionist34% Answering services33% Inbound appointment schedulingSee all 22 projectsRemote Team Solutions is a company providing comprehensive call center and customer support services, including phone support and customer care services. Reviewers highlight their responsiveness, organization, and ability to integrate seamlessly into existing teams, leading to increased productivity and customer retention. While 100% of the feedback is positive, some note room for improvement in ramp-up times.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Remote Team Solutions highlight strong client satisfaction, particularly regarding their project management and trustworthiness. A CTO from Nutiliti emphasized the seamless handling of utility operations and praised RTS for their alignment with company values and culture. Clients appreciate the flexibility in management style and the consistent support provided by RTS. Overall, feedback indicates a solid partnership with no noted areas for improvement, reinforcing a positive sentiment toward the company.Was this helpful?
1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Pest Control Company
5.0 — A pest control company hired Remote Team Solutions to handle their customer support efforts. Their responsibilities include answering our phone calls and responding to customer concerns and needs. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchRemote Team Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
-
$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
15% Call Center Services20% Customer Service Outsourcing20% HR Outsourcing +315% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)15% Sales OutsourcingFocus Areas
30% Virtual receptionist40% Inbound appointment scheduling30% Answering servicesSee all 15 projects1840 & Company is a contact center service provider specializing in inbound and outbound call handling, customer support, and telemarketing services. Reviewers highlight their excellent project management, adaptability, and ability to consistently meet deadlines. Approximately 95% of feedback praises their responsiveness and professionalism, with a notable focus on their alignment with client needs and values.
1 of 1 Virtual receptionist reviews is 5 stars1 new review for Virtual receptionist in past 6 monthsLess than $10,000 avg. project costVirtual receptionist Experience
1840 & Company has received overwhelmingly positive feedback for their Virtual receptionist services, with 90% of clients reporting satisfaction. Key strengths include their professionalism, responsiveness, and effective handling of inbound and outbound calls, leading to a notable decrease in customer complaints. Clients appreciate the team's courteous demeanor and proactive approach, although a minor issue with time zone transitions in billing was noted. Overall, their impact on client communication and customer education is highly regarded.
Read Most Recent ReviewWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight 1840 & Company as providing excellent value for money, with many noting that their pricing aligns well with their budgets. For instance, one client emphasized that the pricing fit their budget and offered good value for the cost, while another mentioned the company's ability to deliver quality candidates without wasting time. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided.Was this helpful?
More responsive than most other service providers
Get in Touch1840 & Company is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Mandarin
- French
- Italian
- German
- Hindi
- Portuguese
- Romanian
This provider is available in 1 time zone:
- Central Standard Time (CST)
-
Undisclosed< $25 / hr50 - 249
Services provided
40% Call Center Services40% Back Office Outsourcing20% Customer Service OutsourcingFocus Areas
60% Virtual receptionist40% Answering servicesSee all 6 projectsAdentcom Contact Center & BPO is a professional contact center service provider specializing in inbound and outbound call center services, customer support, and telemarketing services. The company is highly regarded for its responsive communication, adaptability, and alignment with client values, with 100% of reviewers praising their professionalism and project management. Clients consistently report high satisfaction with Adentcom’s ability to deliver results effectively.
2 of 2 Virtual receptionist reviews are 5 stars2 new reviews for Virtual receptionist in past 6 monthsUnknown avg. project costVirtual receptionist Experience
Adentcom Contact Center & BPO has received positive feedback for their virtual receptionist services, with clients highlighting their professionalism and adaptability. Specifically, 100% of reviewers praised their communication and responsiveness. They excelled in facilitating customer support for diverse needs, including Spanish-speaking callers, and demonstrated commitment to delivering quality results. Notably, clients reported high satisfaction with call handling and data management, indicating a strong impact on their operational efficiency.
Read Most Recent ReviewWas this helpful?
3 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Back-Office Outsourcing & Call Center Services for BPO Firm
4.5 — Adentcom Contact Center & BPO provides back-office outsourcing and call center services for a BPO firm. They manage inbound and outbound calls, data entry, and job applicant screening for tax Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Adentcom Contact Center & BPO's competitive pricing as a significant factor in their decision to engage the company, with feedback emphasizing 'good value for cost' and alignment with company values. The overall sentiment is positive, with clients expressing satisfaction in the quality of service relative to the price paid. Instances of measurable outcomes and effective project management further reinforce the perception of value, as clients report meeting their goals and receiving attentive support.Was this helpful?
View projects from:
This provider is fluent in 2 languages:
- English
- Spanish
-
$1,000+< $25 / hr50 - 249
Services provided
35% Call Center Services35% Back Office Outsourcing10% Content Marketing +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
30% Virtual receptionist35% Answering services35% Inbound appointment schedulingSee all 19 projectsOBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements.
Industry Experience
OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.
Read All ReviewsSelect Industry to see insights
Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.Was this helpful?
More responsive than most other service providers
Get in TouchOBI Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
-
$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +220% Sales Outsourcing10% Back Office OutsourcingFocus Areas
20% Virtual receptionist65% Answering services15% Inbound appointment schedulingSee all 9 projectsMarKam Solutions is a prominent provider of Call Center Services, excelling in Customer Support and Phone Support. With 100% positive feedback, clients consistently praise their cost efficiency and exceptional project management, noting their adaptability and communication skills. Approximately 40% of reviewers highlight MarKam Solutions' alignment with company values, while 60% emphasize their data-driven and innovative approach.
Reviews mention Detail-oriented
Clients consistently praised MarKam Solutions for their detail-oriented approach, highlighting their structured methodology and data-driven decisions. One client noted their 'attention to detail and excellent communication skills,' which facilitated timely task completion. Another emphasized their 'very structured and detail-oriented' management style, which contributed to significant improvements in customer satisfaction and operational efficiency. Overall, the sentiment regarding their attention to detail is overwhelmingly positive, indicating a strong alignment with client needs.-
Sales & Customer Service Outsourcing for Transportation Co
5.0 Sep 9, 2024What did you find most impressive or unique about this company? Attention to detail and excellent communication skills between our company and MarKam. Ability to apply industry leading strategies for continuous improvement, coupled with the latest technology implementation.
Read Full Review
Was this helpful?
3 of 3 reviews are 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, MarKam Solutions has received consistently positive feedback for their exceptional project management and adaptability. Clients highlighted their proactive communication and ability to tailor solutions to meet specific needs, as evidenced by one client's remark on their 'personal approach' despite budget constraints. Another noted a 50% increase in lead generation and a 35% improvement in conversion rates due to MarKam's strategic methods. Overall, clients expressed satisfaction with the quality of service and responsiveness, indicating a strong fit for various project requirements.Was this helpful?
5 of 5 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Logistics & Supply Chain Company
5.0 — MarKam Solutions provides outsourcing services for a logistics and supply chain company. The team is tasked with improving customer satisfaction, implementing new tech, and reducing operational Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
-
-
$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
10% Call Center Services50% Back Office Outsourcing30% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingSee all 33 projectsUassist.ME is a proficient provider of Contact Center Services that offers diverse solutions such as Customer Support Services, Inbound Call Center, and Administrative Assistance. The company is praised for effective communication, with approximately 100% of clients highlighting their responsiveness and detail-oriented service. Reviews indicate an impressive 90% satisfaction rate for their phone support and customer care services.
2 of 2 reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, Uassist.ME has received positive feedback for their proactive and professional approach. Clients noted significant improvements in customer service, with one client reporting a 28% reduction in dropped calls and enhanced CSAT scores. Another client praised their ability to deliver high-quality leads and adapt messaging effectively, contributing to pipeline growth. Overall, the sentiment is highly favorable, with clients appreciating the collaborative nature and reliability of Uassist.ME's services.Was this helpful?
4 of 5 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Administrative Support for Mortgage Company
5.0 — Uassist.ME provides administrative support for a mortgage company. They're helping the client organize customer files and conduct follow-up calls as needed. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Uassist.ME as a cost-effective solution providing significant value for money. For instance, one client noted a 30% business growth attributed to their services, while another highlighted a 97% customer satisfaction rate linked to their assistance. Feedback emphasizes the company's reliability and responsiveness, often describing their virtual assistants as professional and well-trained. However, there are mentions of varying quality in service delivery, suggesting that while many clients are satisfied, some have experienced inconsistencies.Was this helpful?
More responsive than most other service providers
Get in TouchUassist.ME is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
$1,000+$25 - $49 / hr10 - 49Countesthorpe, England
Services provided
25% Call Center Services25% Sales Outsourcing25% Social Media Marketing +310% Other Marketing10% Web Design5% Business ConsultingFocus Areas
34% Virtual receptionist33% Answering services33% Inbound appointment schedulingSee all 44 projectsParagon Sales Solutions is a company specializing in Contact Center Services, focusing on lead generation, telesales, and customer support services. Reviews highlight their enthusiasm, adaptability, and professional approach, with 90% of clients noting impressive communication and project management skills. They successfully generate leads and build client relationships, although some suggest improvements in reporting and meeting booking efficiency.
3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews for Paragon Sales Solutions indicate a strong overall sentiment, highlighting their expertise, responsiveness, and effective project management. Clients praised the team's knowledge and willingness to assist, noting successful outcomes such as website redesigns and lead generation for demos. One client emphasized the clarity and simplicity of communication, while another noted the team's flexibility and timely delivery. Overall, clients expressed high satisfaction with no significant areas for improvement identified.Was this helpful?
Industry Experience
Paragon Sales Solutions has garnered positive feedback across various industries, including Education, Insurance, Arts, and Manufacturing. Clients praised their expertise in lead generation, project management, and adaptability, with a strong emphasis on clear communication and timely deliverables. In Education, they excelled in creating resources for inclusive student support. In Insurance and Business Services, their effective outreach strategies enhanced client engagement and lead generation. Overall, their proven impact positions them as a valuable partner for organizations seeking growth in diverse sectors.
Read All ReviewsSelect Industry to see insights
Design Education Financial services Software Insurance Arts, entertainment & music Environmental Services Consulting Construction Business services Manufacturing Retail Research Other Industry Legal Advertising & marketing Consumer Products Wellness & Fitness IT Services Beauty & Cosmetics Sports Automotive Nonprofit Healthcare Media Real estate Supply Chain, Logistics, and TransportWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Paragon Sales Solutions' competitive pricing and exceptional value for money. For instance, one client noted that their pricing 'fit our budget,' while another emphasized the 'good value for cost' offered. Overall, the sentiment is overwhelmingly positive, with numerous clients appreciating the company's ability to deliver results without exceeding financial expectations. Their flexibility in accommodating different budgetary needs further reinforces their reputation for providing cost-effective solutions.Was this helpful?
View projects from:
-
$1,000+$25 - $49 / hr50 - 249Zagreb, Croatia
Services provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +110% Customer Service OutsourcingFocus Areas
20% Virtual receptionist50% Answering services30% Inbound appointment schedulingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
Reviews mention Unique expertise
Clients consistently highlight Significo's unique expertise and dedication to service. The Director of INA d.d. praised their 'passion, expertise, and people who will do everything for the client,' noting their seamless execution and adaptability. Similarly, a board member from Grand Auto d.o.o. emphasized their ability to identify future needs, stating they are 'truly masters of their craft.' Overall, the sentiment reflects strong satisfaction with Significo's specialized knowledge and commitment to client success.-
Customer Support Services for Oil & Gas Company
5.0 Feb 15, 2024The most impressive thing about this company is their passion, expertise and people who will do everything for the client. They treat our customers like their own, which is the most important thing for an outsourced contact centre. Significo delivered everything that was in line with our expectations.
Read Full Review -
Customer Support Services for Car Dealer
5.0 Dec 6, 2023Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it.
Read Full Review
Was this helpful?
3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
Read All ReviewsSelect Industry to see insights
Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
-
-
Undisclosed< $25 / hr250 - 999Farmers Branch, TX
Services provided
10% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +810% HR Outsourcing10% PEO/Employee Leasing10% Recruiting10% Recruitment Process Outsourcing10% Sales Outsourcing10% Staffing5% Employer of Record (EOR) Services5% Finance & Accounting Outsourcing (FAO)Focus Areas
33% Virtual receptionist34% Answering services33% Inbound appointment schedulingSee all 3 projectsRelay Human Cloud is a company specializing in staff augmentation services, providing skilled remote professionals across various industries. Reviews consistently highlight their effective communication, seamless integration into existing teams, and significant enhancement of productivity, with no areas for improvement noted. Approximately 100% of reviewers commend their capacity to align with company values and offer cost-effective solutions, making them a valuable partner.
Industry Experience
Relay Human Cloud has demonstrated expertise across various industries, notably in Energy & Natural Resources, Business Services, and Real Estate. Clients commend their skilled professionals for enhancing productivity and reducing labor costs through effective staff augmentation. In Energy, they facilitated complex accounting processes, while in Business Services, they drove significant operational efficiency. In Real Estate, Relay's support allowed teams to effectively manage workloads and improve client relationships. Overall, feedback across industries reflects strong satisfaction with Relay's responsiveness, communication, and value for cost.
Read All ReviewsSelect Industry to see insights
Energy & natural resources Business services Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Relay Human Cloud's competitive pricing and strong value for money. One reviewer noted that their pricing fit well within budget while providing dedicated accounting support, leading to increased productivity. Another emphasized the company's ability to augment local teams at a fraction of local costs, attributing significant productivity gains to Relay's services. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of the services provided.Was this helpful?
-
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
10% Call Center Services30% Content Moderation Services30% Customer Service Outsourcing +510% Back Office Outsourcing5% Data Annotation Services5% PEO/Employee Leasing5% Sales Outsourcing5% Social Media MarketingFocus Areas
10% Virtual receptionist75% Inbound appointment scheduling15% Answering servicesSee all 11 projectsEnshored is a provider of Contact Center Services, specializing in Customer Support Services and Call Handling. They have received overwhelmingly positive feedback, with clients highlighting their strong project management skills, adaptability, and consistent quality. Approximately 90% of reviewers praise their ability to scale efficiently and maintain low turnover rates, making them a reliable partner for telephonic support and customer service center needs.
2 of 4 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
BPO & Email Support Services for Multi-Content Platform
5.0 — Enshored provides BPO services for a multi-content platform. The team offers email ticket support for inbound and outbound customer interactions and helps with the client's Kickstarter campaigns. Read moreWas this helpful?
Industry Experience
Enshored has demonstrated expertise across diverse industries, including Arts & Entertainment, Supply Chain, Information Technology, Hospitality, Advertising, Software, Financial Services, Education, and Consumer Products. Clients praise their ability to enhance operational efficiency and provide tailored support, leading to improved customer satisfaction and cost savings. Overall sentiment is highly positive, with particular strengths noted in customer service, project management, and adaptability to client needs. Enshored is particularly well-suited for companies seeking scalable solutions in customer support and back-office operations.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Hospitality & leisure Advertising & marketing Software Financial services Education Business services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Enshored's strong value for money, emphasizing their cost-effective solutions compared to in-house staffing. For instance, one client noted a monthly investment of $3,000 which resulted in improved customer satisfaction and efficient operations, while another mentioned savings of approximately $2 million compared to internal hires. Overall, the sentiment is positive, with clients appreciating the balance of quality service and affordability.Was this helpful?
View projects from:
This provider is fluent in 14 languages:
- English
- Spanish
- Arabic
- Portuguese
- Japanese
- Korean
- French
- Thai
- Italian
- German
- Mandarin
- Russian
This provider is available in 4 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Pacific Standard Time (PST)
- Singapore Standard Time (SGT)
-
$1,000+< $25 / hr50 - 249Portland, OR
Services provided
10% Call Center Services20% Back Office Outsourcing15% Customer Service Outsourcing +515% Data Annotation Services15% Document Digitization & Management10% Content Moderation Services10% Litigation Support Services5% TranscriptionFocus Areas
30% Virtual receptionist35% Answering services35% Inbound appointment schedulingSee all 16 projectsTECHSPEED INC is a company specializing in Contact Center Services, providing both inbound and outbound call handling, data entry, and customer support services. The reviews highlight their effective project management, proactive communication, and high accuracy rates, with a notable 100% QA in call support. Reviewers commend their adaptability and responsiveness, with 100% expressing satisfaction and noting their commitment to quality and efficiency.
3 of 3 reviews are 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the last six months, TECHSPEED INC received positive feedback for their effective project management and high-quality service. Clients praised their proactive communication, responsiveness, and ability to meet deadlines consistently. One client highlighted their commitment to understanding business needs, stating, 'They truly make us feel like our business matters to them.' Overall sentiment is highly favorable, with no significant areas for improvement identified across multiple reviews.Was this helpful?
Industry Experience
TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
Read All ReviewsSelect Industry to see insights
Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend TechSpeed Inc for their competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while another emphasized the great value for the cost. The company's ability to deliver high-quality results on time further enhances their perceived value. Overall, the sentiment reflects satisfaction with cost-effectiveness and reliability, with no significant areas for improvement mentioned regarding pricing.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
-
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
10% Call Center Services50% Back Office Outsourcing20% Customer Service Outsourcing +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
30% Virtual receptionist50% Answering services20% Inbound appointment schedulingSee all 14 projectsThe Hour - Back Office and Virtual Assistant Services is a company specializing in providing comprehensive back-office support and virtual assistance across various industries. The reviews indicate a strong emphasis on accuracy, reliability, and adaptability, with a notable 100% positive feedback on communication and project management. Their ability to integrate seamlessly into clients' workflows and deliver tailored solutions is frequently praised.
Reviews mention High-quality work
Clients have consistently praised The Hour - Back Office and Virtual Assistant Services for delivering high-quality work, particularly in technical recruitment. One CEO noted their 'best-in-class experience' and highlighted their exceptional organization, communication, and project management skills. They effectively sourced qualified candidates, leading to successful long-term hires. Overall, the sentiment reflects strong satisfaction with their dedication and ability to meet client needs without any reported areas for improvement.-
Recruitment Services for Technical Recruitment Firm
5.0 Aug 8, 2022The Hour - Back Office and Virtual Assistant Services has been outstanding in terms of project management. They’re incredibly organized and have excellent communication skills. They are highly effective, efficient, and calm under pressure — they are able to manage multiple projects and tasks at the same time and ensure that our needs and our clients’ needs are met. They’re dedicated to completing a job well done.
Read Full Review
Was this helpful?
5 of 6 reviews are 5 stars$10,000 – $49,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
Over the past six months, clients have expressed high satisfaction with The Hour - Back Office and Virtual Assistant Services, particularly praising the accuracy, responsiveness, and professionalism of team members like Don and Garesh. Reviewers noted significant time savings in daily operations and effective project management. One client highlighted the team's adaptability and proactive communication. Overall, feedback reflects a positive sentiment, with clients appreciating the company's value and considering expansions of their collaboration.Was this helpful?
Industry Experience
The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across several industries, including Insurance, Pharmaceuticals, Human Resources, and Real Estate. Clients commend their accuracy, responsiveness, and adaptability, which significantly enhance operational efficiency. The firm excels in administrative support, project management, and candidate sourcing, making them a reliable partner for companies seeking to optimize their back-office functions. Overall, client sentiment is highly positive, particularly within the Insurance and Human Resources sectors, where their contributions have led to remarkable improvements in productivity.
Read All ReviewsSelect Industry to see insights
Insurance Pharmaceuticals Human Resources Real estate SoftwareWas this helpful?
View projects from:
-
-
$5,000+< $25 / hr250 - 999Davao City, Philippines
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
25% Virtual receptionist45% Inbound appointment scheduling30% Answering servicesSee all 5 projectsSPLACE BPO is a comprehensive Contact Center Services provider specializing in Customer Support, Inbound and Outbound Call Center Services, and Telemarketing. Reviews highlight their effective team management and adaptability, with over 90% of clients praising their prompt communication and project management. The company is noted for its excellent organizational culture and ability to quickly scale operations while maintaining service quality.
3 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
BPO Services for Educational Consulting & Research Firm
5.0 — An educational consulting and research firm has hired SPLACE BPO for their BPO services. The team currently provides administrative support for the client's in-person and virtual events. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently highlighted SPLACE BPO's competitive pricing and overall value, often noting that their services fit within budget constraints. For instance, one client appreciated that SPLACE's pricing was a key factor in their selection. Another client, who invested significantly, reported a substantial increase in sales, reinforcing the perception of high value for money. Overall, feedback indicates satisfaction with the cost-effectiveness and quality of services provided by SPLACE BPO.Was this helpful?
View projects from:
This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
-
$5,000+< $25 / hr10 - 49Miami, FL
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingSee all 5 projectsCloud Sourcing is a contact center services provider specializing in inbound call center and outbound call center solutions. They received positive feedback for their efficient management and ability to enhance sales and operations, with 100% of reviewers highlighting on-time delivery and significant output improvements. Their competitive pricing and exceptional talent are notably appreciated.
1 of 1 Virtual receptionist reviews is 5 stars1 new review for Virtual receptionist in past 6 monthsUnknown avg. project costVirtual receptionist Experience
Cloud Sourcing has received overwhelmingly positive feedback for their virtual receptionist services, with 100% of reviewers noting exceptional value and effective project management. Clients highlighted the company's strengths in sales support and administrative tasks, contributing to significant outcomes such as closing over $30 million in transactions. No negative feedback was reported, with clients praising the responsiveness and talent of the team, indicating a strong fit for businesses seeking reliable and efficient office support.
Read Most Recent ReviewWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Cloud Sourcing's competitive pricing and exceptional value for money. For instance, one CEO noted that partnering with them resulted in significant cost savings, allowing their team to operate more efficiently. Another client emphasized that the services provided were much cheaper than hiring locally, yet still delivered outstanding results. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the cost.Was this helpful?
-
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Services provided
15% Call Center Services25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +325% IT Staff Augmentation5% Engineering5% HR ConsultingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingSee all 3 projectsEmapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.
Reviews mention Puts the customer first
Emapta consistently prioritizes customer needs, as highlighted by a client who praised their responsive and approachable consultants. The client noted that the EMAPTA team quickly grasped project challenges and effectively collaborated on solutions, reflecting a strong commitment to understanding client requirements. They maintained timely communication and delivered on key milestones, leading to successful project outcomes. Overall, the sentiment from clients indicates a high level of satisfaction with Emapta's customer-centric approach.-
Website Dev for Health Care Provider
5.0 Oct 25, 2020The management style was inclusive and respectful with the project manager taking time to listen and take on board the thoughts of all team members. Timelines were kept and hurdles that came up along the way were dealt with effectively and without panic. They really impressed me with their intent to completely understand our company and our challenges.
Read Full Review
Was this helpful?
Industry Experience
Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and other sectors. Clients commend Emapta for its effective talent acquisition, project management, and adaptability, particularly in resource management and marketing for start-ups. The overall sentiment is positive, highlighting Emapta's ability to enhance productivity and operational efficiency. Companies seeking support in staffing, project development, or administrative functions may find Emapta a suitable partner in these industries.
Read All ReviewsSelect Industry to see insights
Other Industry Healthcare Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Emapta's competitive pricing and exceptional value for money. For instance, the CEO of LifeDNA noted that Emapta delivered excellent service and talent while ensuring a stress-free experience, reflecting strong value. Similarly, the Medical Director of Priority Care Medical emphasized Emapta's cost-effectiveness in reducing development expenses without compromising quality. Overall, feedback indicates a positive sentiment regarding Emapta's pricing structure and the quality of services provided, making it a favorable choice for various projects.Was this helpful?
View projects from:
This provider is fluent in 5 languages:
- English
- Japanese
- German
- Spanish
- French
This provider is available in 7 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
-
-
$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Services provided
15% Call Center Services25% Customer Service Outsourcing20% AI Development +320% Sales Outsourcing10% Back Office Outsourcing10% Content Moderation ServicesFocus Areas
40% Virtual receptionist50% Answering services10% Inbound appointment schedulingSee all 5 projectsSummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery.
Reviews mention Honest
The feedback regarding SummitNext reflects a strong sentiment of honesty, highlighted by a client noting their 'integrity, integration, and innovation' as impressive qualities. The CEO of SEAbizs emphasized that the company's values aligned with theirs, reinforcing a foundation of trust. Furthermore, the client described their project management as 'professional and perfect,' indicating reliability and transparency in their operations. Overall, the sentiment remains highly positive, with no areas for improvement identified.-
Lead Generation for Value Added Reseller
5.0 Mar 30, 2023The client's feedback highlights the company's integrity, noting that it was impressive. Their integrity, integration, and Innovation were impressive. This suggests a commitment to honesty and transparency in their dealings.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SummitNext's competitive pricing and strong value for money. One client noted their 'good value for cost,' while another emphasized that SummitNext's pricing 'fits our budget.' Additionally, feedback reflects satisfaction with the quality of service provided relative to costs, as seen in the remark about 'cost-efficiency' and 'long-term value.' Overall, the sentiment regarding the company's pricing structure is positive, with room for improvement suggested as company needs increase.Was this helpful?
More responsive than most other service providers
Get in TouchSummitNext is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 11 languages:
- Mandarin
- English
- Russian
- Japanese
- Korean
- Cantonese
- Tamil
- Urdu
- Ukrainian
- Thai
- Filipino
This provider is available in 1 time zone:
- Universal Coordinated Time (UTC)
-
-
$1,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Services provided
15% Call Center Services30% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +510% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingSee all 7 projectsSolvo Global is a company specializing in Contact Center Services, including Customer Support Services and Telephonic Support. Reviewers consistently highlight their professionalism and efficiency, with 100% positive feedback praising their seamless communication and proactive approach. Clients appreciate the well-documented processes and strategic candidate sourcing, noting Solvo Global's ability to enhance business operations at competitive prices.
Reviews mention Professional
Clients consistently commend Solvo Global for their professionalism and high-quality service. One executive highlighted their 'white glove treatment' and the unmatched caliber of their team, stating they exceed expectations daily. Another CEO noted their staff's intelligence, bilingual capabilities, and dedication to understanding client needs. Both reviews reflect an overall positive sentiment regarding Solvo's ability to maintain quality service while effectively reducing costs, showcasing their commitment to professional excellence.-
Business Consulting & Recruiting Servies for Booking Agency
5.0 Nov 9, 2023Every person at Solvo I have worked with is of the highest professional caliber I've ever worked with in 30 years of entrepreneurship. The talent pool is unmatched. The processes and professionalism.
Read Full Review -
Outsourced Staff for Insurance Company
5.0 May 15, 2020We have been very impressed with Salvo and the way in which they have helped our organization. Very professional and knowledgeable about the outsource staffing space. They take the time to learn your business and needs and cater their staff to meet those needs, as opposed to just throwing bodies at the problem.
Read Full Review
Was this helpful?
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
BPO Services for Management Consulting Firm
5.0 — Solvo Global handles BPO services for a management consulting firm that caters to the legal industry. This involves conducting call center services, setting appointments, nurturing leads, and other Read moreWas this helpful?
Industry Experience
Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Sports Legal Other Industry Information technology Business servicesWas this helpful?
View projects from:
This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 8 time zones:
- Colombia Time (COT)
- Brazil Eastern Time (BET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Canada Newfoundland Time (CNT)
- Puerto Rico and US Virgin Islands Time (PRT)
-
-
Undisclosed< $25 / hr50 - 249Duluth, GA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
37% Virtual receptionist63% Answering servicesSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
Industry Experience
Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
View projects from:
Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
-
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Team players
Clients consistently highlight the team-oriented approach of Six Eleven Global Services, noting their commitment to collaboration and support. One client emphasized the 'family team relationship' fostered among the 3,800 agents, which contributes to a positive working environment. Furthermore, the CEO's hands-on involvement and open access to management for support reinforce the company's dedication to teamwork. Overall, the sentiment reflects a strong appreciation for their collaborative ethos.-
Call Center Services for Call Center Outsourcing Firm
4.5 Feb 11, 2023The company provides a family team relationship with their 3800 plus agents. Weekly or monthly KPI reports are provided and conference room use for weekly video team support are provided.
Read Full Review
Was this helpful?
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
-
-
$1,000+< $25 / hr50 - 249Tunis, Tunisia
Services provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesSee all 17 projectsBusiness & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.
Reviews mention Well-organized projects
Clients have praised Business & Services Solutions for their well-organized project management, noting timely delivery and adaptability to evolving needs. One client highlighted their seamless integration and effective handling of urgent situations, such as a supply chain disruption, which prevented delays in critical diagnostics. Feedback emphasized the professionalism and empathy demonstrated by the team, creating a collaborative environment that felt akin to working with an internal team, despite the need for minimal oversight.-
Custom Software Development for AI Solutions Company
5.0 Jun 20, 2025BSS established new standards for operational reliability through their "Precision Ops" methodology. They implemented daily standups with our regional managers, weekly performance reviews with actionable insights, and monthly optimization workshops. When Japan Foods Holding needed urgent support for a seasonal menu update affecting 120 locations, BSS responded with remarkable agility - developing custom workflow templates in two days, coordinating multilingual support across three languages, and implementing real-time quality checks on menu data imports.
Read Full Review -
Call Center Solutions for Nuclear Medicine Company
5.0 Jun 22, 2025Their project management approach was organized and highly adaptive. They met every milestone on time and often ahead of schedule. More importantly, they demonstrated a unique ability to respond to evolving needs without needing to be micromanaged. Whether it was a last-minute change in a delivery protocol or a shift in compliance messaging, their response was fast, thoughtful, and flawlessly executed.
Read Full Review
Was this helpful?
9 of 9 Call Center Services reviews are 5 stars9 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for AI-Powered Platform
5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.Was this helpful?
View projects from:
This provider is fluent in 6 languages:
- English
- French
- Italian
- Arabic
- Spanish
- German
This provider is available in 2 time zones:
- Central European Time (CET)
- Universal Coordinated Time (UTC)
-
-
$1,000+< $25 / hr50 - 249Ho Chi Minh City, Vietnam
Services provided
10% Call Center Services30% Accounting20% Customer Service Outsourcing +415% BI & Big Data Consulting & SI10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)5% Video ProductionFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingSee all 5 projectsInnovature Consulting Company Limited provides services including inbound and outbound call center operations, bookkeeping, and financial planning. The overall feedback highlights their responsiveness, adaptability, and alignment with clients' budgets and cultural expectations. Clients appreciate their ability to meet deadlines and manage communications effectively.
Reviews mention Adaptable
Clients have consistently praised Innovature Consulting Company Limited for their adaptability in integrating with existing company processes and training. One client highlighted that the staff and virtual assistants are 'highly educated and very adaptable,' which has contributed to effective communication and timely project delivery. Overall, the sentiment reflects a strong appreciation for their flexibility and responsiveness to client needs.-
Customer Service Outsourcing for Insurance Company
5.0 Sep 17, 2024Their staff and VAs are highly educated and very adaptable to our company's process and training. Innovature also offers other services and suggestions to enhance your business operations.
Read Full Review
Was this helpful?
Industry Experience
Innovature has received positive feedback across diverse industries including Insurance, Consumer Products, and Advertising & Marketing. Clients commend their effective customer service, adaptability, and communication skills. In the Insurance sector, they excelled in handling calls and claims processing, while in Consumer Products, they delivered high-quality product photography edits. In Advertising & Marketing, their document editing showcased accuracy and timely responses. Overall, their expertise and client-centric approach make them a strong candidate for businesses in these sectors.
Read All ReviewsSelect Industry to see insights
Insurance Consumer Products Advertising & marketingWas this helpful?
More responsive than most other service providers
Get in TouchInnovature: AI-Driven Outsourcing Partner is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 7 languages:
- English
- Mandarin
- Japanese
- Spanish
- Korean
- French
- Vietnamese
This provider is available in 5 time zones:
- Central Standard Time (CST)
- Pacific Standard Time (PST)
- Vietnam Standard Time (VST)
- Australia Central Time (ACT)
- Singapore Standard Time (SGT)
-
-
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
15% Call Center Services65% Customer Service Outsourcing15% Back Office Outsourcing +15% Sales OutsourcingFocus Areas
20% Virtual receptionist55% Answering services25% Inbound appointment schedulingSee all 45 projectsEverHelp is a Customer Support Services provider, specializing in comprehensive Contact Center Services, including Inbound and Outbound Call Center operations, Phone Support, and Telephonic Support. Approximately 90% of the reviews highlight its effective project management and adaptability to client workflows, with commendations for maintaining high service levels, timely deliveries, and fostering client relationships through transparent communication and cultural alignment.
7 of 7 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
In the past six months, client feedback on EverHelp has been overwhelmingly positive. Clients reported significant improvements in response times, with one noting a drop from hours to just 10 minutes, and another highlighting a 0.8-point increase in client review scores. The team was praised for their proactive problem-solving approach, effective communication, and ability to adapt to specific workflows. Areas for improvement include initial onboarding clarity, but overall sentiment reflects strong satisfaction with their services.Was this helpful?
6 of 6 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Affiliate Tracking Platform
5.0 — EverHelp provides customer support services for an affiliate tracking platform. The team supports the client's customer communication across several channels, including email and chat. Read moreWas this helpful?
Industry Experience
EverHelp has demonstrated strong expertise across various industries, including Software, Hospitality, Consumer Products, Business Services, and Information Technology. Clients noted substantial improvements in response times, customer satisfaction, and operational efficiency. Positive sentiments highlight their adaptability, proactive problem-solving, and ability to scale support services effectively. The provider is particularly well-suited for businesses seeking reliable support solutions in rapidly evolving sectors, including technology and service-oriented industries.
Read All ReviewsSelect Industry to see insights
Consumer products & services Retail Other industries Information technology Advertising & marketing Design Education Financial services Telecommunications Social Networking Software Arts, entertainment & music Business services Other Industry Hospitality & leisureWas this helpful?
-
$1,000+< $25 / hr50 - 249Kolkata, India
Services provided
10% Call Center Services20% Back Office Outsourcing20% Search Engine Optimization +510% Content Marketing10% Graphic Design10% Social Media Marketing10% Web Design10% Web DevelopmentFocus Areas
25% Virtual receptionist65% Answering services10% Inbound appointment schedulingSee all 54 projectsTask Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.
2 of 2 reviews are 5 starsLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Task Virtual highlight their exceptional performance in SEO services, with clients praising their tailored strategies and deep industry knowledge. One client noted significant growth in website visibility and organic leads, while another emphasized excellent project management and timely deliverables. Overall sentiment is highly positive, with clients expressing satisfaction with the results and communication, citing a proactive approach and alignment with business goals. Minor suggestions for improvement were mentioned, but overall, expectations were exceeded.Was this helpful?
0 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Event Staffing Company
5.0 — Task Virtual provides call center services for an event staffing company. The team has integrated call tracking software and now manages inbound and outbound calls while producing weekly performance Read moreWas this helpful?
View projects from:
This provider is fluent in 7 languages:
- English
- Spanish
- French
- Bengali
- Hindi
- Panjabi
- Sindhi
This provider is available in 7 time zones:
- India Standard Time (IST)
- Central European Time (CET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
-
$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
41% Call Center Services29% Customer Service Outsourcing19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
20% Virtual receptionist40% Answering services40% Inbound appointment schedulingSee all 3 projectsContactPoint 360 is a customer experience and outsourcing company specializing in Contact Center Services, including both inbound and outbound call handling, customer support, and back-office tasks. The majority of reviews highlight their professionalism, responsiveness, and ability to improve customer satisfaction scores and response times. Approximately 100% of reviewers commend their commitment to quality and ability to scale services efficiently.
Reviews mention Well-organized projects
Clients have consistently praised ContactPoint 360 for their well-organized project management, noting that the team was responsive and consistently met deadlines. One client highlighted the effectiveness of their performance tracking and reporting, which ensured service quality. Additionally, feedback emphasized the professionalism and attention to detail exhibited throughout the project. Overall, the sentiment regarding project organization is highly positive, with suggestions for minor improvements rather than significant concerns.-
Call Center Services for Marketing Agency
5.0 Nov 12, 2025Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes.
Read Full Review
Was this helpful?
1 of 2 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read moreWas this helpful?
Industry Experience
ContactPoint360 has demonstrated strong expertise in the Advertising & Marketing industry, particularly in enhancing customer experience through efficient call center management and back-office support. Clients noted significant improvements in customer satisfaction and service quality. The company's strengths include responsive project management, scalability without quality compromise, and a commitment to customer success. Overall sentiment indicates a positive alignment for businesses in the marketing sector seeking reliable outsourcing solutions.
Read All ReviewsSelect Industry to see insights
Advertising & marketingWas this helpful?
View projects from:
-
-
$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
15% Call Center Services25% Customer Service Outsourcing25% Market Research +410% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingSee all 48 projectsCallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management.
4 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for IT Company
5.0 — CallZent provided inbound and outbound call center services for an IT company. The team handled Tier 1 support queries, logged client interactions, provided after-hours support, and created a Read moreWas this helpful?
Industry Experience
CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
Read All ReviewsSelect Industry to see insights
Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage InsuranceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.Was this helpful?
More responsive than most other service providers
Get in TouchCallZent is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
$100,000+< $25 / hr1,000 - 9,999San Diego, CA
Services provided
45% Call Center Services30% Customer Service Outsourcing10% Recruitment Process Outsourcing +210% Staffing5% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingCall Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
Read more -
$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Services provided
70% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +110% Insurance Services & BrokersFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesCall center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
Read more -
$1,000+$150 - $199 / hr50 - 249Markham, Canada
Services provided
30% Call Center Services35% IT Managed Services20% Cybersecurity +115% Cloud Consulting & SIFocus Areas
30% Virtual receptionist50% Answering services20% Inbound appointment schedulingIT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
Read more -
$5,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Services provided
30% Call Center Services20% Content Moderation Services20% Customer Service Outsourcing +310% Back Office Outsourcing10% Data Annotation Services10% Market ResearchFocus Areas
20% Virtual receptionist50% Answering services30% Inbound appointment schedulingPhone answering service BELLSYSTEM24 VIETNAM is based in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. The team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Nottingham , England
Services provided
55% Call Center Services35% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
12% Virtual receptionist75% Answering services13% Inbound appointment schedulingAnswer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
35% Call Center Services40% Customer Service Outsourcing25% Sales OutsourcingFocus Areas
45% Virtual receptionist45% Answering services10% Inbound appointment schedulingSee all 16 projectsBlue Valley Marketing, a distinguished provider of Contact Center Services, excels in both inbound and outbound call center operations, telemarketing, and comprehensive customer support services. The company is consistently praised for its exceptional project management, responsiveness, and communication, with 100% of reviewers highlighting their professional delivery and commitment to customer satisfaction. Notably, Blue Valley Marketing has been instrumental in enhancing user experiences, reducing wait times, and improving customer satisfaction scores across diverse industries.
Reviews mention Experienced
The feedback from a client in the hospitality sector highlights Blue Valley Marketing's effective call center services, noting their timely responses and delivery. The client emphasized the company's dedication and the high skill level of its employees, leading to a successful project outcome. Overall, the sentiment is highly positive, with no suggested areas for improvement, indicating a strong alignment between the company's values and the client's expectations.-
Call Center Sevices for Hotel
5.0 Oct 2, 2023They responded quickly to us during the project time and they also delivered on time. They were dedicated to work and have highly skilled employees to handle services. They did perfectly well, and I am satisfied with their service.
Read Full Review
Was this helpful?
10 of 11 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Telemarketing Services for B2B Media Company
5.0 — Blue Valley Marketing provides telemarketing services for a media company. The team works on projects to renew subscriptions and generate new leads. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Blue Valley Marketing for providing excellent value for money, with numerous reviews highlighting that their pricing aligns well with budgetary constraints. One client noted, 'Pricing fit our budget and good value for cost,' while another mentioned their 'cost per order' was favorable. Overall, the sentiment reflects a strong appreciation for the quality of services relative to the costs, indicating that clients feel they receive substantial returns on their investments.Was this helpful?
View projects from:
New York City, New York (2) Newark, New Jersey (1) Nashville, Tennessee (1) Chicago, Illinois (1) Grand Rapids, Michigan (1) Southfield, Michigan (1) Orlando, Florida (1) Sandy Springs, Georgia (1) Cleveland, Ohio (1) Milwaukee, Wisconsin (1) Neenah, Wisconsin (1) Santa Clara, California (1) Fort Atkinson, Wisconsin (1) Las Vegas, New Mexico (1) -
-
$1,000+< $25 / hr250 - 999
Services provided
25% Call Center Services55% Customer Service Outsourcing10% Back Office Outsourcing +25% AI Consulting5% StaffingFocus Areas
100% Virtual receptionistSee all 8 projectsLTVplus is a company specializing in Customer Support Services, offering solutions such as Contact Center Services, Phone Support, and Customer Care Services. Reviews highlight their exceptional responsiveness and effective project management, with 100% of reviewers noting impressive engagement and support. However, some suggest improvement in team member fit and ongoing training.
Reviews mention High-quality work
Clients consistently praised LTVplus for delivering high-quality work and effective customer service management. One client highlighted the impressive onboarding process that led to immediate improvements in customer-facing services and lead tracking. Another emphasized LTVplus's ability to manage a fully functional remote support operation with consistent quality and transparent reporting, reflecting their commitment to excellence. Overall, feedback indicates a strong sentiment of satisfaction regarding the quality of work provided.-
Customer Service & Lead Tracking for Car Repair Co
5.0 Jan 11, 2024LTV has an experienced staff of team leaders who are always available and perform at a high level to keep the quality standards very high. The internal training during onboard was impressive. We created a detailed write-up of our standard operating procedures and LTV then turned that into their own internal training program.
Read Full Review -
Customer Support Outsourcing for IT Services Company
5.0 Nov 4, 2025Their ability to combine top-tier customer service management with complete remote staffing solutions. LTVplus.com doesn’t just provide agents; they deliver a full, managed operation with consistent quality and transparent reporting.
Read Full Review
Was this helpful?
2 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support for Dog Food Manufacturer & Distributor
5.0 — LTVplus provides around-the-clock customer support for a dog food manufacturer and distributor. The goal is to improve the client's customer satisfaction and retention. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend LTVplus for their competitive pricing and exceptional value for money. For instance, one customer highlighted that the pricing fit their budget while also providing great value for the cost. Another client noted the company's ability to deliver quality service at a budget-friendly rate. Overall, the sentiment reflects satisfaction with the cost-effectiveness of LTVplus's services, with multiple clients expressing that the value received far exceeds expectations.Was this helpful?
More responsive than most other service providers
Get in TouchLTVplus is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
-
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingFocus Areas
50% Virtual receptionist50% Inbound appointment schedulingSee all 12 projectsSureCall is a comprehensive contact center service provider specializing in customer support services, inbound and outbound call handling, and telephonic support. Across their reviews, SureCall is praised for their exceptional project management skills, responsiveness, and flexibility, with over 80% of users highlighting their efficient communication and quick response times. Their ability to customize solutions to meet specific client needs is frequently noted as a key strength.
5 of 7 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 7 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support for Advertising & Marketing Firm
5.0 — SureCall provides ongoing bilingual 24/7 customer phone and email support for an advertising and marketing firm. They've created training decks and tracked customer support data. Read moreWas this helpful?
Industry Experience
SureCall has garnered positive feedback across various industries, including Advertising & Marketing, Financial Services, Automotive, Business Services, Sports, Government, Hospitality & Leisure, and Consumer Products. Clients commend their expertise in call management, customer service, and flexibility. The overall sentiment is favorable, highlighting their responsiveness, project management skills, and ability to adapt to specific needs, making them a suitable partner for businesses requiring reliable call center solutions.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Financial services Automotive Business services Sports Government Hospitality & leisure Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SureCall's competitive pricing and value for money, with several reviews noting that their costs fit within budget while delivering high-quality service. One client specifically mentioned choosing SureCall for their 'great culture fit' and 'good value for cost,' while another praised the company's ability to create tailored solutions at a 'very reasonable price.' Overall, the sentiment reflects satisfaction with the financial investment relative to the quality of service received.Was this helpful?
View projects from:
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 Virtual Receptionist Companies
-
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services50% Virtual receptionist75% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.8/40.018.2/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
36.1/40.017/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
45% Call Center Services35% Virtual receptionist55% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.6/40.017.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.7/40.018/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
35.3/40.017.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.7/40.016.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
33.3/40.017.6/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
31.7/40.016.2/20 Reviews8.3/10 Clients & Experience7.2/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
$1,000+Undisclosed10 - 49Toronto, Canada
Ability to deliver
34.3/40.019/20 Reviews9.7/10 Clients & Experience5.5/10 Market PresenceService focus
85% Call Center Services50% Virtual receptionist15% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
36/40.018/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
32.2/40.019/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
30.9/40.017/20 Reviews6.7/10 Clients & Experience7.2/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.5/40.016.6/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other -
$1,000+Undisclosed1,000 - 9,999
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
33.9/40.017.2/20 Reviews8.4/10 Clients & Experience8.2/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist -
UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Ability to deliver
33/40.019.8/20 Reviews4.4/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
35.4/40.018.2/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
80% Call Center Services40% Virtual receptionist20% Other
Latest Virtual Receptionist Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.
Similar Categories
Related Services
Locations Near You
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.