Top Call Center Companies & Services for E-Commerce Companies
537 Companies
15 Leaders 15 Contenders
Best Call Centers for the E-Commerce Industry
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
10% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +2 services20% Data Annotation Services10% Content Moderation ServicesHugo provides comprehensive Contact Center Services, including Customer Support Services through inbound and outbound call centers, chat, email, and phone. The reviews consistently highlight Hugo's efficiency, adaptability, and robust project management, resulting in improved customer support experiences and operational enhancements. Clients commend Hugo for a seamless integration into existing operations and delivering high-quality support without the need for constant oversight.
HelpfulReliable3 reviews mention Call Center ServicesWell-executed projects -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
25% Call Center Services55% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% FulfillmentSureCall offers a comprehensive range of Contact Center Services, focusing on Inbound and Outbound Call Center operations, Customer Support, and Telemarketing Services. The overall feedback from their reviews highlights their exceptional project management, responsiveness, and ability to enhance customer satisfaction while reducing client costs. Clients also commend SureCall for their proactive and efficient service, adaptability, and strong communication skills.
7 reviews mention Call Center ServicesCompleted projects in 2 countriesReasonable pricingHigh-quality work -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingMartal Group offers a range of services including Contact Center Services, Telemarketing Services, and both Inbound and Outbound Call Center operations. The overall feedback from reviews highlights their strengths in generating high-quality leads, proactive communication, and effective project management. Clients appreciate their responsiveness, collaborative approach, and ability to understand and integrate with their clients' business needs.
Easy to reachCreative10 reviews mention Call Center ServicesTranslate ideas into products -
$1,000+< $25 / hr10 - 49
Services provided
10% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +7 services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% Social Media Marketing10% StaffingGlobal Hola offers services in sourcing and hiring executive and virtual assistants, as well as outsourced sales roles. The overall feedback from clients highlights Global Hola's efficiency, strong communication, and alignment with company values, along with their authentic, transparent process. Clients appreciate their ability to deliver qualified talent swiftly and effectively, without feeling restricted during the hiring process.
Transparent5.0 out of 5.0 rating for costGreat project managementCommunicative -
$10,000+$25 - $49 / hr50 - 249Gdańsk, Poland
Services provided
50% IT Staff Augmentation30% IT Managed Services10% Other IT Consulting and SI +1 service10% Sales OutsourcingHand2band provides specialized development and outsourcing services, particularly in technologies such as Angular, React Native, .NET, and Java. Across multiple reviews, clients praise Hand2band for their commitment, effective communication, and professional management. They are recognized for their ability to meet high-quality expectations and deliver successful project outcomes, making them a reliable technology partner.
ProfessionalPuts the customer first5.0 out of 5.0 rating for costCommunicative -
$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service15% Sales OutsourcingHit Rate Solutions provides comprehensive Contact Center Services, including both Inbound and Outbound Call Center services, Customer Support Services, and Telemarketing Services. Reviews highlight their effective project management, punctual communication, and cost-efficiency, with clients particularly appreciating their responsiveness, professionalism, and high-quality customer interactions. The company is praised for its ability to meet project goals and deliver reliable results across various industries.
9 reviews mention Call Center ServicesReviewed 6 times in the past 6 monthsAccommodatingEfficient -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSix Eleven Global Services provides Contact Center Services, including Customer Support Services, Inbound Call Center, and Telemarketing Services. Reviews highlight the company's professional and responsive personnel, timely delivery, and alignment with client values, with a particular emphasis on meeting customer communication goals and achieving quick response times. Clients appreciate the high value and effective project management.
1 review mentions Call Center ServicesVery responsiveInnovativeTeam players -
$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
50% Call Center Services50% Customer Service OutsourcingBlue Valley Marketing offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. The overall feedback highlights their exceptional responsiveness, professionalism, and expertise in enhancing user experiences, streamlining communication, and efficiently resolving customer inquiries. Clients commend their dedication, timely delivery, and substantial improvements in customer satisfaction and operational efficiency.
10 reviews mention Call Center ServicesHigh-quality workCompleted projects in 13 citiesAdaptable -
Undisclosed< $25 / hr10 - 49North Vancouver, Canada
Services provided
40% Back Office Outsourcing40% Data Annotation Services10% Email Marketing +1 service10% Sales OutsourcingLeadLancer.io specializes in providing lead generation services, creating targeted lead lists, and data compilation for various industries. Clients consistently praise the company for delivering high-quality, targeted leads, efficient communication, and exceptional results. The team is noted for its professionalism, responsiveness, and ability to exceed client expectations, making it a reliable choice for lead generation projects.
5.0 out of 5.0 rating for costHelpfulCompleted projects in 2 countriesTimely -
$1,000+Undisclosed50 - 249New York, NY
Services provided
10% Call Center Services10% Back Office Outsourcing10% Business Consulting +8 services10% Content Writing Services10% Customer Service Outsourcing10% Digital Strategy10% Sales Outsourcing10% Search Engine Optimization10% Web Design5% HR Outsourcing5% StaffingRSI NGD Group of Companies offers customer service outsourcing solutions, focusing on improving customer service operations through process assessments and staff training. The reviews highlight their exemplary project management, commitment to delivering cost-effective and unique solutions, and their significant impact on customer satisfaction and revenue growth. The company's alignment with client values and effective communication are consistently praised.
Unique expertise5.0 out of 5.0 rating for costGreat project managementResults-oriented -
$1,000+< $25 / hr2 - 9
Services provided
10% Call Center Services20% Accounting20% Back Office Outsourcing +3 services20% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)10% HR OutsourcingAxcim Business Solutions offers services including finance, HR, accounting, back-office operations, and customer support. Overall, clients commend their professionalism, effective communication, timely delivery, and the ability to streamline processes and enhance efficiency. The consensus across reviews highlights their exceptional service quality, flexibility, and adaptability to client needs.
5.0 out of 5.0 rating for costExceptional resultsInnovativeGreat project management -
$5,000+< $25 / hr50 - 249Prishtina, Kosovo
Services provided
10% Call Center Services20% Custom Software Development20% IT Staff Augmentation +4 services15% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Back Office Outsourcing10% Web DevelopmentSonnecto offers a comprehensive range of services including lead generation, software development, IT support, enrollment and student support for educational institutions, and digital marketing. Reviews highlight their exceptional project management, adaptability, and commitment to client success. Customers appreciate their methodical approach, innovative problem-solving, and effective communication, making them a reliable partner for international clients.
High-quality workCompleted projects in 2 countriesAccommodating5.0 out of 5.0 rating for cost -
$1,000+< $25 / hr10 - 49
Services provided
10% Call Center Services30% Back Office Outsourcing30% Search Engine Optimization +3 services10% Customer Service Outsourcing10% Sales Outsourcing10% Web DevelopmentWERVAS Virtual Assistant Services offers admin management, HR support, accounting, and online branding. Reviews highlight their effective communication, strong workflow, and significant impact on online presence and recruitment processes. Clients commend their quality service and daily reporting, although some note fixed times for project managers despite 24/7 support.
CommunicativeHigh-quality work5.0 out of 5.0 rating for cost -
Undisclosed< $25 / hr50 - 249Zagreb, Croatia
Services provided
15% Call Center Services31% Customer Service Outsourcing20% Back Office Outsourcing +11 services10% Direct Marketing5% Advertising5% CRM Consulting and SI5% Market Research2% Ecommerce Marketing2% Staffing1% Compliance Consulting1% Demand Generation Marketing1% ERP Consulting and SI1% Procurement Support1% SMS MarketingSignifico offers a comprehensive range of Contact Center Services, including Customer Support Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. Clients highlight Significo's reliability, expertise, and ability to meet deadlines, noting significant improvements in customer satisfaction and operational efficiency. The company's commitment to quality and value is consistently praised across reviews.
ReliableReviewed 2 times in the past 6 months2 reviews mention Call Center ServicesTimely -
$1,000+< $25 / hr250 - 999București, Romania
Services provided
50% Call Center Services20% Back Office Outsourcing20% CRM Consulting and SI +1 service10% Customer Service OutsourcingValoris Center, specializing in Contact Center Services, provides a comprehensive array of services, including Customer Support, Inbound and Outbound Call Center, and Telemarketing Services. Across various reviews, clients commend the company for its professionalism, flexibility, and proactive approach. Although some feedback highlights high personnel turnover, Valoris is generally praised for delivering results on time, adapting to client needs, and maintaining strong communication.
ExperiencedOpen to feedbackWell-organized projectsAccommodating -
$100,000+Undisclosed10,000+Singapore
Services provided
10% Call Center Services60% Customer Service Outsourcing20% Sales Outsourcing +1 service10% Business ConsultingTDCX offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Their reviews highlight impressive capabilities in scaling operations, maintaining high-quality customer support, and effective project management. Clients consistently praise their flexibility, hands-on approach, and strong alignment with customer experience goals, although minor areas for improvement such as absenteeism and competitive costing are occasionally mentioned.
6 reviews mention Call Center ServicesCompleted projects in 4 countriesProactiveOpen to feedback -
UndisclosedUndisclosed50 - 249Makati, Philippines
Services provided
10% Call Center Services65% Customer Service Outsourcing15% Back Office Outsourcing +1 service10% Sales OutsourcingConcert 8 Solutions Inc. provides Contact Center Services, including Customer Support Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. Overall feedback is mixed; some clients praise their professionalism, responsiveness, and effective communication, while others express concerns about financial ethics and deposit refunds. Their services have been effective in delivering helpdesk support and live chat solutions, enhancing client satisfaction and operational efficiency.
Helpful3.5 out of 5.0 rating for cost3 reviews mention Call Center ServicesUnderstands the needs of their clients -
$5,000+$25 - $49 / hr50 - 249
Services provided
15% UX/UI Design15% Web Development10% AI Consulting +6 services10% Application Testing10% CRM Consulting and SI10% E-Commerce Development10% IT Managed Services10% Sales Outsourcing10% Search Engine OptimizationThe Webplant offers comprehensive web development and design services, including online application development, UI design, and website maintenance and scaling, using technologies such as PHP, MySQL, and WordPress. Client feedback consistently highlights The Webplant's professional project management, technical expertise, and effective communication, with notable improvements in client platforms and timely issue resolution.
Completed projects in 2 countries5.0 out of 5.0 rating for costReasonable pricingGreat project management -
$1,000+Undisclosed250 - 999Lapu-Lapu City, Philippines
Services provided
10% Call Center Services20% Content Marketing20% Email Marketing +4 services20% Social Media Marketing10% Back Office Outsourcing10% SMS Marketing10% Video MarketingJOYNO INC offers comprehensive digital marketing services, including content creation and social media management. Although the reviews do not specifically mention Contact Center Services or Customer Support Services, clients highlight the company's effective project management, quick responsiveness, and accommodating nature. JOYNO INC's strong company culture and high-quality work have significantly increased social media engagement for their clients.
Communicative1 review mentions Call Center ServicesExceeds expectations5.0 out of 5.0 rating for cost -
$5,000+$25 - $49 / hr50 - 249Mumbai, India
Services provided
20% Business Consulting20% Conversion Optimization15% BI & Big Data Consulting & SI +5 services10% Demand Generation Marketing10% Digital Engineering10% Marketing Strategy10% Sales Outsourcing5% Market ResearchNexsales offers services in persona targeting, data accuracy, and customized data solutions, particularly for IT consulting, security software, and business intelligence industries. The reviews consistently highlight their ability to deliver precise targeting, facilitate market expansion, and enhance strategic decision-making. Clients appreciate their global presence, professionalism, and effective project management, noting timely delivery and valuable input, with no significant areas for improvement mentioned.
Reviewed 1 time in the past 6 monthsTimely4.5 out of 5.0 rating for costCollaborative -
$1,000+$200 - $300 / hr2 - 9Dallas, TX
Services provided
10% Branding10% Content Marketing10% Conversion Optimization +7 services10% Digital Strategy10% Graphic Design10% Marketing Strategy10% Public Relations10% Sales Outsourcing10% Video Marketing10% Web DesignMaxamy provides comprehensive marketing and creative services, including presentation design, PR strategy, SEO optimization, and content marketing. The reviews highlight their timely delivery, attention to detail, and strong alignment with client values. Clients commend Maxamy for their professionalism, efficiency, and personalized approach, making them a trusted partner rather than just a service provider.
4.5 out of 5.0 rating for costHelpfulWell-organized projectsCommunicative -
$5,000+$50 - $99 / hr10 - 49Warszawa, Poland
Services provided
15% E-Commerce Development10% Custom Software Development10% Customer Service Outsourcing +8 services10% Enterprise App Modernization10% Mobile App Development10% Other Application Development10% Sales Outsourcing10% Web Development5% Application Management & Support5% BI & Big Data Consulting & SI5% Commercial DevelopmentH&K Soft Company specializes in software development, particularly with .Net and back-end solutions for online education platforms. Clients commend their flexibility, effective communication, and deep commitment to project goals. They are noted for their personalized approach, treating client projects with a startup mentality, which has positively impacted project velocity and overall client satisfaction.
Great team5.0 out of 5.0 rating for costPuts the customer first -
$1,000+< $25 / hr2 - 9Manhattan Beach, CA
Services provided
10% Call Center Services20% AI Development20% Conversion Optimization +4 services20% Web Development10% Back Office Outsourcing10% Customer Service Outsourcing10% Sales Outsourcing89Bots.com specializes in developing chatbots for customer support and automated sales processes. The reviews highlight their strong communication skills, efficient project management, and the ability to deliver effective solutions quickly. Clients praised the team's expertise and the measurable improvements in customer satisfaction and cost savings, making 89Bots.com a highly recommended partner for chatbot development.
Great project management5.0 out of 5.0 rating for costTransparentEasy to work with -
UndisclosedUndisclosed250 - 999Colombo, Sri Lanka
Services provided
40% Back Office Outsourcing25% Accounting25% Finance & Accounting Outsourcing (FAO) +1 service10% Sales OutsourcingInfomate offers accounting, data entry, and bookkeeping services, demonstrating a commitment to quality and timely delivery. Reviewers highlight their strong process orientation, high integrity, and proactive problem-solving, while noting an area for improvement in communication skills.
5.0 out of 5.0 rating for costTimelyHigh-quality workProactive -
$1,000+< $25 / hr50 - 249
Services provided
10% Call Center Services60% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% IT Managed Services10% Sales OutsourcingCenit Inc provides backend operations, customer service, live chat support, website design, and digital marketing solutions. Feedback consistently highlights their efficiency, reliability, and high-quality work. Clients appreciate their responsiveness and cost-effectiveness, though some suggest clearer communication and additional flexibility in task acceptance could enhance their services.
HelpfulReasonable pricingEfficientReviewed 1 time in the past 6 months -
$5,000+< $25 / hr50 - 249Hanoi, Vietnam
Services provided
20% Call Center Services20% Content Moderation Services20% Data Annotation Services +2 services20% IT Managed Services20% Robotics Process AutomationLTS Global Digital Services specializes in AI training data labeling and image annotation projects, with a focus on error minimization and high accuracy. Clients commend the company for its professionalism, timely delivery, flexibility, and alignment with company values. While pricing transparency could improve, the firm's communication and project management are consistently highlighted as exceptional.
4.5 out of 5.0 rating for costResults-orientedProfessionalReviewed 1 time in the past 6 months -
$1,000+$50 - $99 / hrFreelancerLondon, England
Services provided
15% Digital Strategy15% Email Marketing15% Search Engine Optimization +5 services15% Social Media Marketing10% Content Writing Services10% Pay Per Click10% Sales Outsourcing10% Web DevelopmentPropelr Agency provides professional web design and development services, as well as business support, including Google Analytics integration and mobile optimization. Overall feedback highlights their quick turnaround times, attention to detail, and consistent communication, ensuring clients' needs are met efficiently and effectively. Both reviews underscore the agency's professionalism and ability to deliver valuable results within budget constraints.
5.0 out of 5.0 rating for costPatientDetail-oriented -
Undisclosed< $25 / hr50 - 249Kadawatha, Sri Lanka
Services provided
15% Call Center Services20% Accounting20% Back Office Outsourcing +6 services20% Finance & Accounting Outsourcing (FAO)5% Customer Service Outsourcing5% Data Annotation Services5% Financial Advising & Planning5% Logistics & Supply Chain Consulting5% StaffingPNB Holdings Pvt Ltd offers a range of accounting, payroll processing, and financial management services. The overall feedback from clients highlights the company's reliability, professionalism, and on-time delivery. Clients consistently praise PNB Holdings Pvt Ltd for their expertise, economical pricing, and alignment with company values.
Understands the needs of their clientsGreat project managementHigh-quality workUnique expertise -
$1,000+< $25 / hr250 - 999
Services provided
25% Customer Service Outsourcing20% Back Office Outsourcing15% Custom Software Development +6 services10% Low/No Code Development10% Sales Outsourcing5% AI Development5% Cybersecurity5% Graphic Design5% Robotics Process AutomationSystato provides tailored automation, AI, and integration solutions with a focus on Contact Center Services. The reviews emphasize Systato's ability to deliver efficient and personalized lead response processes, significantly increasing lead engagement and conversion rates. Clients praise their impressive speed, deep business understanding, and seamless integration of existing platforms, resulting in substantial workflow improvements and client satisfaction.
Understands the needs of their clientsEfficientHigh-quality work1 review mentions Call Center Services -
$1,000+$25 - $49 / hr2 - 9
Services provided
10% Call Center Services20% Custom Software Development10% BI & Big Data Consulting & SI +6 services10% Business Consulting10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% Mobile App Development10% Social Media Marketing10% Web DevelopmentINNOSOLS offers services in ERP software design and development, tailored to integrate various business functions and automate back-office processes. Reviews highlight their effective project management, timely delivery, and responsiveness, with clients appreciating their skilled team and successful integration of business processes.
High-quality work5.0 out of 5.0 rating for costGreat project management -
$1,000+< $25 / hr10 - 49Zhytomyr, Ukraine
Services provided
10% Call Center Services20% IT Managed Services10% CRM Consulting and SI +6 services10% Cloud Consulting & SI10% Customer Service Outsourcing10% Cybersecurity10% IT Strategy Consulting10% Unified Communications Consulting & SI10% Web DevelopmentDiya provides comprehensive IT services, including IT support, IT security, and helpdesk solutions, tailored for various industries. Reviews on Clutch.co highlight their flexibility, responsiveness, and the ability to work non-standard hours. Clients appreciate Diya's technical expertise and efficient project management, though there are suggestions for improving communication with end-users and internal staff training.
CommunicativeTransparentHigh-quality workTimely -
$1,000+$25 - $49 / hr2 - 9
Services provided
25% Marketing Strategy20% Demand Generation Marketing15% CRM Consulting and SI +4 services10% Ecommerce Marketing10% Email Marketing10% Pay Per Click10% Sales OutsourcingElefat provides email marketing, lead generation, and sales strategy development services focused on identifying new market opportunities and enhancing client outreach. Reviews consistently highlight their strong communication, responsiveness, and customer service orientation. Clients appreciate Elefat's proactive approach and expertise in sales and marketing campaigns, although some suggest further personalization in lead development efforts.
4.4 out of 5.0 rating for costFlexibleWell-organized projectsTeam players -
UndisclosedUndisclosed50 - 249
Services provided
20% Call Center Services20% E-Commerce Development20% Mobile App Development +2 services20% Web Design20% Web DevelopmentShandong Zhishun Network Technology Co., Ltd. provides comprehensive one-stop online marketing, social e-commerce, new retail, and enterprise digital transformation services, emphasizing advanced network promotion technology and website construction. Client reviews highlight the company's efficient and professional service, effective project management, and smooth communication, making it a reliable partner for digital solutions.
5.0 out of 5.0 rating for costCommunicativeEfficientProfessional -
$10,000+$50 - $99 / hr10 - 49Hyderabad, India
Services provided
10% Call Center Services10% Corporate Training & Coaching10% Custom Software Development +11 services10% Customer Service Outsourcing10% E-Commerce Development10% Mobile App Development10% UX/UI Design10% Web Design10% Web Development2% HR Consulting2% HR Outsourcing2% PEO/Employee Leasing2% Recruiting2% StaffingCovent Informatics offers comprehensive solutions in Inventory Management, Sales and Purchase Systems, Warehouse Management, and website development. The reviews consistently highlight the company’s cost-effectiveness, reliability, and significant impact on productivity and efficiency. Clients appreciate Covent Informatics for their tailored approach, timely delivery, and proactive customer support, though some suggest the need for a local office for more accessible support.
Timely5.0 out of 5.0 rating for costHigh-quality work -
UndisclosedUndisclosed10 - 49Bengaluru, India
Services provided
100% Sales OutsourcingLaunched in 2021, Thyleads is a Sales Outsourcing company. The agency offers Sales Outsourcing, and is small.
Read more -
$50,000+Undisclosed250 - 999San Diego, CA
Services provided
45% Call Center Services45% Customer Service Outsourcing5% Back Office Outsourcing +1 service5% Sales OutsourcingTelephone answering service Redial BPO Call Center was established in 2017. The team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
$5,000+$50 - $99 / hr250 - 999Bengaluru, India
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingCimmons Integrated Services Private Limited is a call center. The Bengaluru, India-based firm was established in 2020. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Winchester, VA
Services provided
15% Call Center Services30% HR Outsourcing15% Customer Service Outsourcing +5 services10% CRM Consulting and SI10% IT Managed Services10% Sales Outsourcing5% Back Office Outsourcing5% ERP Consulting and SICentro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr1,000 - 9,999Canton, OH
Services provided
60% Call Center Services40% Back Office OutsourcingSupportSave, an answering service company, was launched in 2004. The large team focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Tunis, Tunisia
Services provided
100% Call Center ServicesBusiness & Services Solutions, a midsize phone answering service, is in Tunis, Tunisia. The team focuses on Call Center Services.
Read more -
UndisclosedUndisclosed250 - 999Shen Zhen Shi, China
Services provided
100% Sales OutsourcingEmmiol is a Sales Outsourcing company. They offer Sales Outsourcing and are headquartered in Shen Zhen Shi, China.
Read more -
$1,000+< $25 / hr2 - 9
Services provided
10% Call Center Services50% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO) +2 services10% Back Office Outsourcing10% Web DevelopmentApex Global offers a range of services including Contact Center Services, Inbound Call Center, Outbound Call Center, and digital marketing such as Google AdWords and SEO. The overall feedback highlights their adeptness at generating high-grade leads and their innovative approach, with particular praise for their project management and in-depth industry knowledge.
4.0 out of 5.0 rating for costKnowledgeableExperiencedInnovative -
$1,000+< $25 / hr250 - 999Johannesburg, South Africa
Services provided
10% Call Center Services50% Customer Service Outsourcing20% Back Office Outsourcing +1 service20% E-Commerce DevelopmentDSG is a Customer Service Outsourcing company. Founded in 2008, the team focuses on Customer Service Outsourcing and E-Commerce Development.
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$10,000+< $25 / hr1,000 - 9,999Hoang Mai, Vietnam
Services provided
22% Call Center Services28% Customer Service Outsourcing20% Application Testing +2 services20% Back Office Outsourcing10% Mobile App DevelopmentPure Moderation is a Customer Service Outsourcing company. Launched in 2006, the agency focuses on Customer Service Outsourcing and Call Center Services.
Read more -
$5,000+< $25 / hr50 - 249Kingston, Jamaica
Services provided
35% Call Center Services45% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingVlbpo cx is a midsize Kingston, Jamaica-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Hyderabad, India
Services provided
40% Call Center Services30% Customer Service Outsourcing20% Sales Outsourcing +1 service10% Digital StrategyHRH Next Services Pvt. Ltd. Is an answering service. Launched in 2007, their team offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Ho Chi Minh City, Vietnam
Services provided
33% Call Center Services22% Customer Service Outsourcing15% Digital Strategy +4 services10% Advertising10% Direct Marketing5% Branding5% Market ResearchIT-Communications Vietnam Co., Ltd is a midsize call center company. They provide Call Center Services and Customer Service Outsourcing and were launched in 2014.
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$5,000+< $25 / hr50 - 249București, Romania
Services provided
67% Call Center Services20% Customer Service Outsourcing10% Sales Outsourcing +1 service3% Market ResearchWorld Performance Group Ltd. Is an answering service company. Founded in 2012, the team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Pasig, Philippines
Services provided
60% Call Center Services40% OtherFounded in 2014, WinSolutions Corporation is a call center service. The team focuses on Call Center Services.
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$1,000+$25 - $49 / hr50 - 249Montego Bay, Jamaica
Services provided
100% Call Center ServicesLocated in Montego Bay, Jamaica, Visionary Outsourcing Solutions is an answering service. They offer Call Center Services and were launched in 2010.
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UndisclosedUndisclosed250 - 999Lisboa, Portugal
Services provided
30% Call Center Services30% Customer Service Outsourcing25% Sales Outsourcing +1 service15% Back Office OutsourcingCluster Outsourcing Services Limited is an answering service. They offer Call Center Services and Customer Service Outsourcing and were established in 2020.
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$1,000+< $25 / hr250 - 999Chennai, India
Services provided
30% Call Center Services35% Back Office Outsourcing35% Data Annotation ServicesInfosearch BPO Services Pvt. Ltd. offers annotation services and back office support, including customer interaction, bookkeeping, and annotation support. Overall feedback highlights their strengths in timely delivery, quality work, and effective communication. Clients appreciate their flexibility and approachable team, contributing to successful project outcomes.
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$1,000+< $25 / hr1,000 - 9,999Gurugram, India
Services provided
12% Call Center Services63% Customer Service Outsourcing15% Back Office Outsourcing +1 service10% Sales OutsourcingMaxicus, a Customer Service Outsourcing company, is in Gurugram, India and Amritsar, India. They provide Customer Service Outsourcing and Back Office Outsourcing and were launched in 2003.
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Undisclosed< $25 / hr1,000 - 9,999Bryn Mawr, PA
Services provided
40% Customer Service Outsourcing25% Sales Outsourcing15% Back Office Outsourcing +2 services15% Finance & Accounting Outsourcing (FAO)5% IT Staff AugmentationFair Trade Outsourcing is a Customer Service Outsourcing company launched in 2016. Their services include Customer Service Outsourcing and Sales Outsourcing.
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$100,000+Undisclosed2 - 9Sheridan, WY
Services provided
100% Sales OutsourcingIntentSignal is a Sales Outsourcing company. Their small team is located in Sheridan, Wyoming. Their services include Sales Outsourcing.
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Undisclosed$50 - $99 / hr10 - 49Horsham, England
Services provided
90% Call Center Services5% Customer Service Outsourcing5% Sales OutsourcingFounded in 2017, Hero PA is an answering service company. The team focuses on Call Center Services and Customer Service Outsourcing.
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$5,000+< $25 / hr1,000 - 9,999Cairo, Egypt
Services provided
15% Call Center Services25% Customer Service Outsourcing20% IT Managed Services +6 services10% Back Office Outsourcing10% HR Outsourcing10% Sales Outsourcing5% Accounting3% Recruiting2% StaffingETISAL International is a Customer Service Outsourcing company located in Cairo, Egypt and Cairo, Egypt. Their services include Customer Service Outsourcing and IT managed services.
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UndisclosedUndisclosed10,000+Paris, France
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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$5,000+< $25 / hr1,000 - 9,999Karachi, Pakistan
Services provided
14% Call Center Services24% Customer Service Outsourcing12% Back Office Outsourcing +5 services10% Email Marketing10% Graphic Design10% Sales Outsourcing10% Social Media Marketing10% Web DesignEPlanet communication Pvt. Ltd. Is a Customer Service Outsourcing company. They offer Customer Service Outsourcing and Call Center Services and were established in 2003.
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UndisclosedUndisclosed50 - 249
Services provided
60% Call Center Services20% CRM Consulting and SI20% Unified Communications Consulting & SIVoiptime Cloud is a Denver, Colorado-based call center service. They focus on Call Center Services and CRM consulting and SI and were launched in 2010.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Best Call Centers for the E-Commerce Industry
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
37.7/40.018/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.7/40.017.2/20 Reviews7.9/10 Clients & Experience9.6/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
36.3/40.018.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
36.1/40.016.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
50% Call Center Services50% Other -
$25,000+< $25 / hr50 - 249Oulad BouĘĽabid, Morocco
Ability to deliver
29.5/40.016.2/20 Reviews7.9/10 Clients & Experience5.4/10 Market PresenceService focus
30% Call Center Services70% Other -
$5,000+< $25 / hr50 - 249Beograd, Serbia
Ability to deliver
33/40.018/20 Reviews9.6/10 Clients & Experience5.3/10 Market PresenceService focus
20% Call Center Services80% Other -
$5,000+$25 - $49 / hr10 - 49Laguna Beach, CA
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Ability to deliver
29.5/40.017/20 Reviews5.8/10 Clients & Experience6.7/10 Market PresenceService focus
40% Call Center Services60% Other -
$1,000+< $25 / hr250 - 999Warszawa, Poland
Ability to deliver
38/40.018.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Call Center Services70% Other