Top Call Center Companies & Services for E-Commerce Companies
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
See all 25 projectsHugo provides comprehensive Contact Center Services, including Customer Support Services through inbound and outbound call centers, chat, email, and phone. The reviews consistently highlight Hugo's efficiency, adaptability, and robust project management, resulting in improved customer support experiences and operational enhancements. Clients commend Hugo for a seamless integration into existing operations and delivering high-quality support without the need for constant oversight.
Dedicated
3 reviews mention Call Center Services
Well-executed projects
4.7 out of 5.0 rating for cost
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$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
See all 11 projectsSureCall offers a comprehensive range of Contact Center Services, focusing on Inbound and Outbound Call Center operations, Customer Support, and Telemarketing Services. The overall feedback from their reviews highlights their exceptional project management, responsiveness, and ability to enhance customer satisfaction while reducing client costs. Clients also commend SureCall for their proactive and efficient service, adaptability, and strong communication skills.
4.4 out of 5.0 rating for cost
Experienced
Reliable
Timely
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$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Services provided
See all 90 projectsMartal Group offers a range of services including Contact Center Services, Telemarketing Services, and both Inbound and Outbound Call Center operations. The overall feedback from reviews highlights their strengths in generating high-quality leads, proactive communication, and effective project management. Clients appreciate their responsiveness, collaborative approach, and ability to understand and integrate with their clients' business needs.
Understands the needs of their clients
4.7 out of 5.0 rating for cost
Experienced
Flexible
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$1,000+< $25 / hr250 - 999
Services provided
Launched in 2002, ExpertCallers is a midsize Princeton, New Jersey-based answering service company. Their services include Call Center Services and Business Consulting.
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$1,000+< $25 / hr250 - 999Dumaguete, Philippines
Services provided
Sophi Outsourcing is a call center. The team focuses on Call Center Services and Back Office Outsourcing and is based in Dumaguete, Philippines and Cebu City, Philippines.
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$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
See all 13 projectsHit Rate Solutions provides comprehensive Contact Center Services, including both Inbound and Outbound Call Center services, Customer Support Services, and Telemarketing Services. Reviews highlight their effective project management, punctual communication, and cost-efficiency, with clients particularly appreciating their responsiveness, professionalism, and high-quality customer interactions. The company is praised for its ability to meet project goals and deliver reliable results across various industries.
Well-organized projects
High-quality work
Completed projects in 2 countries
Communicative
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$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
See all 10 projectsSix Eleven Global Services provides Contact Center Services, including Customer Support Services, Inbound Call Center, and Telemarketing Services. Reviews highlight the company's professional and responsive personnel, timely delivery, and alignment with client values, with a particular emphasis on meeting customer communication goals and achieving quick response times. Clients appreciate the high value and effective project management.
Very responsive
High-quality work
Exceptional performance
Professional
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$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
See all 15 projectsBlue Valley Marketing offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. The overall feedback highlights their exceptional responsiveness, professionalism, and expertise in enhancing user experiences, streamlining communication, and efficiently resolving customer inquiries. Clients commend their dedication, timely delivery, and substantial improvements in customer satisfaction and operational efficiency.
Reviewed 2 times in the past 6 months
Completed projects in 13 cities
10 reviews mention Call Center Services
4.8 out of 5.0 rating for cost
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$1,000+< $25 / hr50 - 249Hyderabad, India
Services provided
Grow Your Staff is an answering service headquartered in Hyderabad, India. They provide Call Center Services and Business Consulting and were established in 2017.
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$1,000+< $25 / hr10 - 49Dhaka, Bangladesh
Services provided
Abridge is a Sales Outsourcing company in Dhaka, Bangladesh and West Miami, Florida. They provide Sales Outsourcing and Web Design.
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$100,000+< $25 / hr50 - 249Ikeja, Nigeria
Services provided
Intercom Nigeria, a phone answering service, is based in Ikeja, Nigeria and FCT, Nigeria. They provide Call Center Services and unified communications consulting & SI and were established in 2010.
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UndisclosedUndisclosed10 - 49
Services provided
See all 3 projectsDCDial provides comprehensive Call Center Services, including Contact Center Services, Customer Support Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. The reviews highlight the company’s efficiency in project execution, excellent customer support, and impactful results, particularly in increasing contact ratios and facilitating remote operations. Clients appreciate DCDial's proactive approach and timely delivery, though some suggest improvements in user interface simplification.
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UndisclosedUndisclosed50 - 249Oakville, Canada
Services provided
Desonto is a Sales Outsourcing company. Located in Oakville, Canada, the firm was founded in 2022. Their team offers Sales Outsourcing and Email Marketing.
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Undisclosed< $25 / hr50 - 249Zagreb, Croatia
Services provided
See all 3 projectsSignifico offers a comprehensive range of Contact Center Services, including Customer Support Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. Clients highlight Significo's reliability, expertise, and ability to meet deadlines, noting significant improvements in customer satisfaction and operational efficiency. The company's commitment to quality and value is consistently praised across reviews.
Great project management
Timely
Passionate about their work
2 reviews mention Call Center Services
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
See all 10 projectsValoris Center, specializing in Contact Center Services, provides a comprehensive array of services, including Customer Support, Inbound and Outbound Call Center, and Telemarketing Services. Across various reviews, clients commend the company for its professionalism, flexibility, and proactive approach. Although some feedback highlights high personnel turnover, Valoris is generally praised for delivering results on time, adapting to client needs, and maintaining strong communication.
Unique expertise
Understands the needs of their clients
4.7 out of 5.0 rating for cost
Reliable
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$100,000+Undisclosed10,000+Singapore
Services provided
See all 12 projectsTDCX offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Their reviews highlight impressive capabilities in scaling operations, maintaining high-quality customer support, and effective project management. Clients consistently praise their flexibility, hands-on approach, and strong alignment with customer experience goals, although minor areas for improvement such as absenteeism and competitive costing are occasionally mentioned.
Receptive
Autonomous
Open to feedback
Collaborative
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$50,000+$25 - $49 / hr10,000+Noida, India
Services provided
Founded in 2014, Riemen Solution Private Limited is a large Noida, India-based Customer Service Outsourcing company. Their team focuses on Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249
Services provided
MedAtlantic-Tell is a Tangier, Morocco-based call center company. They specialize in Call Center Services and Customer Service Outsourcing and were founded in 2018.
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$1,000+Undisclosed250 - 999Lapu-Lapu City, Philippines
Services provided
See all 2 projectsJOYNO INC offers comprehensive digital marketing services, including content creation and social media management. Although the reviews do not specifically mention Contact Center Services or Customer Support Services, clients highlight the company's effective project management, quick responsiveness, and accommodating nature. JOYNO INC's strong company culture and high-quality work have significantly increased social media engagement for their clients.
Communicative
Exceeds expectations
5.0 out of 5.0 rating for cost
High-quality work
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$1,000+< $25 / hr50 - 249San Jose, CA
Services provided
See all 1 projectsRPM BPO delivers services focused on booking meetings, lead intake, and closing deals, particularly enhancing inbound lead conversions. Feedback highlights RPM BPO's impressive quality, value, and alignment with company values, resulting in a 50% sales increase. Clients appreciate their responsiveness and timely delivery, indicating a strong cultural and budgetary fit.
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$1,000+$100 - $149 / hr2 - 9Lawrenceville, GA
Services provided
Voice Overs in SPanish is a Lawrenceville, Georgia-based call center. Their services include Call Center Services.
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UndisclosedUndisclosed10,000+Zagreb, Croatia
Services provided
Founded in 2007, Mplus is a call center company. Their team provides Call Center Services and Artificial Intelligence.
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UndisclosedUndisclosed50 - 249Rabat, Morocco
Services provided
Marketing Call Center is a call center. They are based in Rabat, Morocco, and their services include Call Center Services and cloud consulting & SI.
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$1,000+Undisclosed250 - 999Los Angeles, CA
Services provided
Telephone answering service One Contact Center offers Call Center Services and Back Office Outsourcing. They are located in Los Angeles, California and Pasig, Philippines.
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$1,000+Undisclosed10,000+Thane, India
Services provided
Answering service company EOSGlobe is located in Thane, India and Lewes, Delaware. They specialize in Call Center Services and Business Consulting.
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$1,000+$50 - $99 / hr50 - 249Tallinn, Estonia
Services provided
Apifonica is an answering service company. Launched in 2015, the agency is based in Tallinn, Estonia and Warszawa, Poland. Their team provides Call Center Services and Other Digital Marketing.
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$1,000+< $25 / hr1,000 - 9,999Seattle, WA
Services provided
Direct Interactions is a call center company in Seattle, Washington. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Columbus, OH
Services provided
See all 1 projectsPrimeSync offers Contact Center Services, specializing in Customer Support Services, including Inbound and Outbound Call Center tasks. Based on client reviews, PrimeSync is praised for its effective project management, timely delivery, and the quality and convenience of its remote workforce, leading to increased collections and reduced workload for clients. The seamless integration of their services is highlighted as a significant benefit.
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Undisclosed< $25 / hr50 - 249Barcelona, Spain
Services provided
Essentiel Outsourcing S.L, an answering service company, was launched in 2018. The team offers Call Center Services and Customer Service Outsourcing.
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$10,000+< $25 / hr1,000 - 9,999Newmarket, Canada
Services provided
Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49London, England
Services provided
Tovie AI is an artificial intelligence company in London, England. They offer Artificial Intelligence and AI Consulting.
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$1,000+< $25 / hr10 - 49Islamabad, Pakistan
Services provided
See all 1 projectsRezolves offers comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center, as well as Telemarketing Services. Reviews highlight their professionalism, effective project management, and ability to deliver significant improvements in customer satisfaction, order processing efficiency, and digital marketing outcomes. Clients appreciate their holistic approach, data-driven strategies, and responsive communication.
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$10,000+< $25 / hr250 - 999Santiago de Querétaro, Mexico
Services provided
In Santiago de Querétaro, Mexico, icorp is a midsize IT staff augmentation company. The team specializes in IT staff augmentation and Call Center Services.
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$10,000+$25 - $49 / hr10 - 49Los Angeles, CA
Services provided
Launched in 2024, Customer First Solutions is a call center company. The small team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+$100 - $149 / hr50 - 249Carrollton, TX
Services provided
Founded in 2018, Dotcomsourcing is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Recruiting.
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$25,000+< $25 / hr250 - 999
Services provided
See all 1 projectsOnCalla - Contact Center Services provides comprehensive Customer Support Services, including 24/7 phone answering, inbound and outbound call management, and lead pre-qualification. Clients have consistently praised the company's professionalism, reliability, and the significant improvement in client service quality, resulting in increased client acquisition. The service is highlighted for its cost-effectiveness and efficiency in handling communications promptly.
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Undisclosed< $25 / hr10 - 49
Services provided
SellsData is a Sales Outsourcing company. They focus on Sales Outsourcing and Back Office Outsourcing and were launched in 2018.
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UndisclosedUndisclosed10,000+Umhlanga, South Africa
Services provided
Launched in 2006, CCI Global is a large Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+< $25 / hr2 - 9Walnut Creek, CA
Services provided
Reliable Receptionist is an answering service. The Walnut Creek, California-based team offers Call Center Services.
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$1,000+$25 - $49 / hr10 - 49London, England
Services provided
3C Online, a Customer Service Outsourcing company, was launched in 2015. The team specializes in Customer Service Outsourcing and Sales Outsourcing.
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$5,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Services provided
Customer Service Outsourcing company Bellsystem24-HoaSao is headquartered in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. Their services include Customer Service Outsourcing and Back Office
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$1,000+< $25 / hr10 - 49Khulna, Bangladesh
Services provided
B2B Lead Gen Guru works with leads generation to maximize our client’s online presence and increase sales revenue. Our team provides all the tools and services required to enhance your brand’s
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UndisclosedUndisclosed50 - 249Romsey , England
Services provided
Impact Call Centre is a Customer Service Outsourcing and Sales Outsourcing company. They are located in Romsey , England. Their team offers Customer Service Outsourcing and Sales Outsourcing.
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$1,000+$50 - $99 / hr10 - 49Ramsbottom, England
Services provided
Raecan Marketing Solutions Ltd is a call center headquartered in Ramsbottom, England. The team focuses on Call Center Services and Marketing Strategy.
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$1,000+$25 - $49 / hr2 - 9
Services provided
Launched in 2019, Solnfy Agency is a small Sales Outsourcing company. Their team offers Sales Outsourcing and Email Marketing.
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Undisclosed< $25 / hr1,000 - 9,999Rogers, AR
Services provided
Call center service Shelf Level Retail Solutions focuses on Call Center Services and Fulfillment. They were founded in 2002.
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$250,000+< $25 / hr1,000 - 9,999Ciudad de MĂ©xico, Mexico
Services provided
Pentafon is a call center and Back Office Outsourcing company founded in 2005. The firm specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Tampa, FL
Services provided
Imagenet LLC is a Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Customer Service Outsourcing and is located in Tampa, Florida and Lake Forest, California.
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$1,000+< $25 / hr10 - 49New Delhi, India
Services provided
CloudConnect Communications Pvt. Ltd. Is a call center company. Based in New Delhi, India, the company was launched in 2017. Their team specializes in Call Center Services.
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$25,000+< $25 / hr250 - 999
Services provided
Y2A Strategies is a phone answering service. Launched in 2022, the company is located in Nagpur, India and Ogden, Utah. Their team focuses on Call Center Services and Back Office Outsourcing.
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Undisclosed< $25 / hr2 - 9New York, NY
Services provided
BP Outsource - Remote Services is a call center service. The New York, New York-based agency was founded in 2015. Their team offers Call Center Services.
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$1,000+Undisclosed10 - 49Beograd, Serbia
Services provided
Global Bond DOO is a small call center in Beograd, Serbia. Their services include Call Center Services and Accounting.
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$1,000+< $25 / hr50 - 249
Services provided
Elite Sense LLP is a Customer Service Outsourcing company. The Sin EL Fil, Lebanon-based team provides Customer Service Outsourcing and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
CATI call center is an answering service company. Launched in 2011, the team offers Call Center Services and Event Marketing. The company is in Kyiv, Ukraine and Monks Risborough, England.
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$5,000+$50 - $99 / hr1,000 - 9,999Bengaluru, India
Services provided
See all 1 projectsTransact Global offers a range of services, including Contact Center Services and Telemarketing Services, with a focus on Outbound Call Center activities. Clients have praised Transact Global for their high-quality services, timely delivery, and alignment with company values, making them a suitable choice for businesses seeking effective customer support solutions.
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$1,000+Undisclosed50 - 249New Providence, NJ
Services provided
Stafford Communications Group, a Customer Service Outsourcing company, was founded in 1995. They specializes in Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Tirana, Albania
Services provided
Customer Service Outsourcing company Commercey is based in Tirana, Albania. Their services include Customer Service Outsourcing and Call Center Services.
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$1,000+$50 - $99 / hr50 - 249København, Denmark
Services provided
MakesYouLocal A/S is a Translation company. Launched in 2010, the team focuses on Translation and Customer Service Outsourcing.
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Undisclosed< $25 / hr10 - 49Ahmedabad, India
Services provided
Ocean Clicks Outsourcing Pvt Ltd is a small answering service. Founded in 2013, the team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Kragujevac, Serbia
Services provided
Founded in 2018, Proman Consulting is a Sales Outsourcing company. The team offers Sales Outsourcing and Social Media Marketing and is headquartered in Kragujevac, Serbia and ZĂĽrich, Switzerland.
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Build My Project BriefBest Call Centers for the E-Commerce Industry
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
37.7/40.018/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.7/40.017.2/20 Reviews7.9/10 Clients & Experience9.6/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
36.3/40.018.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
36.1/40.016.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
50% Call Center Services50% Other -
$25,000+< $25 / hr50 - 249Oulad BouĘĽabid, Morocco
Ability to deliver
29.5/40.016.2/20 Reviews7.9/10 Clients & Experience5.4/10 Market PresenceService focus
30% Call Center Services70% Other -
$5,000+< $25 / hr50 - 249Beograd, Serbia
Ability to deliver
33/40.018/20 Reviews9.6/10 Clients & Experience5.3/10 Market PresenceService focus
20% Call Center Services80% Other -
$5,000+$25 - $49 / hr10 - 49Laguna Beach, CA
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Ability to deliver
29.5/40.017/20 Reviews5.8/10 Clients & Experience6.7/10 Market PresenceService focus
40% Call Center Services60% Other -
$1,000+< $25 / hr250 - 999Warszawa, Poland
Ability to deliver
38/40.018.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Call Center Services70% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.4/40.014.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
40% Call Center Services20% Sales Outsourcing40% Other -
$1,000+$100 - $149 / hr10 - 49Horsham , England
Ability to deliver
37.8/40.018.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services90% Sales Outsourcing -
$5,000+< $25 / hr50 - 249Dover, DE
Ability to deliver
37.5/40.020/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr250 - 999Walnut, CA
Ability to deliver
25.3/40.016.4/20 Reviews2.3/10 Clients & Experience6.6/10 Market PresenceService focus
25% Call Center Services75% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
36.3/40.017.8/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
40% Call Center Services60% Other -
$1,000+< $25 / hr250 - 999Pasig, Philippines
Ability to deliver
32.5/40.016.4/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.6/40.017.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+< $25 / hr50 - 249Cluj-Napoca, Romania
Ability to deliver
31/40.016.6/20 Reviews6.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Call Center Services55% Other -
$1,000+< $25 / hr50 - 249Chandigarh, India
Ability to deliver
28.9/40.015.8/20 Reviews7.5/10 Clients & Experience5.6/10 Market PresenceService focus
30% Call Center Services20% Sales Outsourcing50% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
35.2/40.018.4/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
15% Call Center Services15% Sales Outsourcing70% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.6/40.016.8/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$1,000+< $25 / hr1,000 - 9,999Beograd, Serbia
Ability to deliver
39.2/40.019.8/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
15% Call Center Services85% Other
