Top Call Center Companies & Services for E-Commerce Companies
528 Companies
15 Leaders 15 Contenders
Best Call Centers for the E-Commerce Industry
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
10% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +2 services20% Data Annotation Services10% Content Moderation ServicesHugo provides comprehensive Contact Center Services, including Customer Support Services through inbound and outbound call centers, chat, email, and phone. The reviews consistently highlight Hugo's efficiency, adaptability, and robust project management, resulting in improved customer support experiences and operational enhancements. Clients commend Hugo for a seamless integration into existing operations and delivering high-quality support without the need for constant oversight.
Reviews mention "collaborative"Reviews mention "efficient"Reviews mention "timely"Reviews mention "personable" -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
25% Call Center Services55% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% FulfillmentSureCall offers a comprehensive range of Contact Center Services, focusing on Inbound and Outbound Call Center operations, Customer Support, and Telemarketing Services. The overall feedback from their reviews highlights their exceptional project management, responsiveness, and ability to enhance customer satisfaction while reducing client costs. Clients also commend SureCall for their proactive and efficient service, adaptability, and strong communication skills.
Reviews mention "reasonable pricing"Reviews mention "high-quality work"Reviews mention "efficient"Reviews mention "open to feedback" -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingMartal Group offers a range of services including Contact Center Services, Telemarketing Services, and both Inbound and Outbound Call Center operations. The overall feedback from reviews highlights their strengths in generating high-quality leads, proactive communication, and effective project management. Clients appreciate their responsiveness, collaborative approach, and ability to understand and integrate with their clients' business needs.
Reviews mention "knowledgeable"Reviews mention "exceptional results"4.7 out of 5.0 rating for costReviews mention "easy to reach" -
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$5,000+< $25 / hr1,000 - 9,999Lexington, KYServices provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingHelpware offers a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Overall, reviewers highlight Helpware’s flexibility, responsiveness, and high-quality service delivery. Clients frequently mention the seamless integration with their in-house teams, the proactive and accommodating nature of Helpware’s management, and improvements in customer satisfaction and operational efficiency.
Reviews mention "accessible"Reviews mention "flexible"Reviews mention "team players"Reviews mention "detail-oriented" -
$1,000+< $25 / hr250 - 999Hatboro, PA
Services provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingHelpSquad provides a range of Contact Center Services, including inbound and outbound call handling, customer support via phone, email, and chat, as well as virtual assistant services for administrative tasks. Reviews highlight their professionalism, responsiveness, and effectiveness in delivering tailored solutions that enhance operational efficiency and customer satisfaction. Clients particularly appreciate their ability to meet deadlines and accommodate specific needs.
Reviews mention "accessible"Reviews mention "attentive"Reviews mention "timely"Reviews mention "knowledgeable" -
$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service15% Sales OutsourcingHit Rate Solutions provides comprehensive Contact Center Services, including both Inbound and Outbound Call Center services, Customer Support Services, and Telemarketing Services. Reviews highlight their effective project management, punctual communication, and cost-efficiency, with clients particularly appreciating their responsiveness, professionalism, and high-quality customer interactions. The company is praised for its ability to meet project goals and deliver reliable results across various industries.
Completed projects in 2 countriesReviews mention "efficient"Reviews mention "reasonable pricing"Reviews mention "proactive" -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSix Eleven Global Services provides Contact Center Services, including Customer Support Services, Inbound Call Center, and Telemarketing Services. Reviews highlight the company's professional and responsive personnel, timely delivery, and alignment with client values, with a particular emphasis on meeting customer communication goals and achieving quick response times. Clients appreciate the high value and effective project management.
Reviews mention "timely"Reviews mention "flexible"Completed projects in 3 countriesReviews mention "easy to work with" -
$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
50% Call Center Services50% Customer Service OutsourcingBlue Valley Marketing offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. The overall feedback highlights their exceptional responsiveness, professionalism, and expertise in enhancing user experiences, streamlining communication, and efficiently resolving customer inquiries. Clients commend their dedication, timely delivery, and substantial improvements in customer satisfaction and operational efficiency.
Reviews mention "professional"Reviews mention "understands the needs of their clients"Reviewed 2 times in the past 6 monthsReviews mention "experienced" -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Services provided
50% Call Center Services15% Back Office Outsourcing15% Customer Service Outsourcing +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesBoldr. provides a range of Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center. The overall feedback highlights their adaptability, strong project management, and commitment to understanding client needs. Clients appreciate Boldr.'s passion and evolution alongside their businesses, emphasizing the importance of transparent communication and proactive feedback.
Reviews mention "flexible"Reviews mention "timely"Reviews mention "passionate about their work"Reviews mention "communicative" -
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$5,000+$25 - $49 / hr10 - 49Laguna Beach, CA
Services provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingLevelUp Leads is a company specializing in Contact Center Services, including email and phone marketing, outbound call campaigns, and lead generation. Their services have consistently received positive feedback for their professional project management, timely delivery, and strong communication. Clients particularly appreciate their responsiveness and personalized approach, which ensures effective customer engagement and lead conversion.
Reviews mention "flexible"Reviews mention "accessible"Reviews mention "high-quality work"4.8 out of 5.0 rating for cost -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSix Eleven Global Services provides Contact Center Services, including Customer Support Services, Inbound Call Center, and Telemarketing Services. Reviews highlight the company's professional and responsive personnel, timely delivery, and alignment with client values, with a particular emphasis on meeting customer communication goals and achieving quick response times. Clients appreciate the high value and effective project management.
Reviews mention "timely"Reviews mention "flexible"Completed projects in 3 countriesReviews mention "easy to work with" -
$1,000+$100 - $149 / hr10 - 49Horsham , England
Services provided
10% Call Center Services90% Sales OutsourcingVirtual Sales Limited offers comprehensive Call Center Services, including Inbound and Outbound Call Center support, with a focus on lead generation and booking meetings with qualified leads. The reviews highlight their strong project management, effective communication, and a commitment to continuous improvement. Clients appreciate their expertise, adaptability, and professionalism, which consistently deliver impressive results without identified areas for improvement.
Reviews mention "proactive"Reviews mention "easy to work with"Reviews mention "great team"Reviews mention "professional" -
$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
50% Call Center Services50% Customer Service OutsourcingBlue Valley Marketing offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. The overall feedback highlights their exceptional responsiveness, professionalism, and expertise in enhancing user experiences, streamlining communication, and efficiently resolving customer inquiries. Clients commend their dedication, timely delivery, and substantial improvements in customer satisfaction and operational efficiency.
Reviews mention "professional"Reviews mention "understands the needs of their clients"Reviewed 2 times in the past 6 monthsReviews mention "experienced" -
Undisclosed< $25 / hr50 - 249Zagreb, Croatia
Services provided
15% Call Center Services31% Customer Service Outsourcing20% Back Office Outsourcing +11 services10% Direct Marketing5% Advertising5% CRM Consulting and SI5% Market Research2% Ecommerce Marketing2% Staffing1% Compliance Consulting1% Demand Generation Marketing1% ERP Consulting and SI1% Procurement Support1% SMS MarketingSignifico offers a comprehensive range of Contact Center Services, including Customer Support Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. Clients highlight Significo's reliability, expertise, and ability to meet deadlines, noting significant improvements in customer satisfaction and operational efficiency. The company's commitment to quality and value is consistently praised across reviews.
Reviews mention "great project management"Reviews mention "reliable"Reviewed 2 times in the past 6 monthsReviews mention "timely" -
$1,000+< $25 / hr250 - 999București, Romania
Services provided
40% Call Center Services20% Back Office Outsourcing20% CRM Consulting and SI +2 services10% Customer Service Outsourcing10% Sales OutsourcingValoris Center offers comprehensive Contact Center Services, including both Inbound and Outbound Call Center support, Customer Support Services, and Telemarketing Services. Across various reviews, clients consistently commend Valoris Center for their flexibility, adaptability, and proactive approach in handling complex customer support tasks, while maintaining high service levels and customer satisfaction scores.
Reviews mention "high-quality work"Reviews mention "timely"Reviews mention "experienced"Reviews mention "well-organized projects" -
$100,000+Undisclosed10,000+Singapore
Services provided
10% Call Center Services60% Customer Service Outsourcing20% Sales Outsourcing +1 service10% Business ConsultingTDCX offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Their reviews highlight impressive capabilities in scaling operations, maintaining high-quality customer support, and effective project management. Clients consistently praise their flexibility, hands-on approach, and strong alignment with customer experience goals, although minor areas for improvement such as absenteeism and competitive costing are occasionally mentioned.
Reviews mention "results-oriented"Reviews mention "efficient"Reviews mention "communicative"Reviews mention "reliable" -
$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service15% Sales OutsourcingHit Rate Solutions provides comprehensive Contact Center Services, including both Inbound and Outbound Call Center services, Customer Support Services, and Telemarketing Services. Reviews highlight their effective project management, punctual communication, and cost-efficiency, with clients particularly appreciating their responsiveness, professionalism, and high-quality customer interactions. The company is praised for its ability to meet project goals and deliver reliable results across various industries.
Completed projects in 2 countriesReviews mention "efficient"Reviews mention "reasonable pricing"Reviews mention "proactive" -
$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
15% Call Center Services20% Customer Service Outsourcing20% HR Outsourcing +3 services15% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)15% Sales Outsourcing1840 & Company provides Contact Center Services, including Customer Support Services and Outbound Call Center solutions, with a focus on telemarketing and sales. The reviews highlight their flexibility, responsiveness, and ability to meet or exceed KPIs, with clients appreciating their adaptability, strong project management, and alignment with company values, making them a reliable and effective partner in managing customer interactions and sales processes.
Reviews mention "experienced"Reviewed 2 times in the past 6 monthsReviews mention "exceeds expectations"Completed projects in 4 countries -
$1,000+Undisclosed250 - 999Lapu-Lapu City, Philippines
Services provided
10% Call Center Services20% Content Marketing20% Email Marketing +4 services20% Social Media Marketing10% Back Office Outsourcing10% SMS Marketing10% Video MarketingJOYNO INC offers comprehensive digital marketing services, including content creation and social media management. Although the reviews do not specifically mention Contact Center Services or Customer Support Services, clients highlight the company's effective project management, quick responsiveness, and accommodating nature. JOYNO INC's strong company culture and high-quality work have significantly increased social media engagement for their clients.
5.0 out of 5.0 rating for costReviews mention "communicative"Reviews mention "exceeds expectations"Reviews mention "experienced" -
$1,000+< $25 / hr1,000 - 9,999Beograd, Serbia
Services provided
15% Call Center Services60% Customer Service Outsourcing25% Back Office OutsourcingSupportYourApp provides comprehensive Contact Center Services, specializing in Customer Support Services, Inbound Call Center, and Outbound Call Center operations. Their clients consistently highlight their professionalism, dedication, and flexibility in scaling and adapting to business needs. The reviews emphasize quick response times, improved customer satisfaction, and seamless integration with clients' existing systems, underscoring SupportYourApp's value in delivering efficient and effective telecommunication and customer service solutions.
4.7 out of 5.0 rating for costReviews mention "detail-oriented"Reviews mention "unique expertise"Reviews mention "communicative" -
$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +1 service20% Sales OutsourcingWing Assistant offers a range of virtual assistant services, including administrative support, digital marketing, social media management, and client communication. The overall feedback from reviews highlights their high responsiveness, effective project management, and the quality of their talent. Clients appreciate Wing Assistant's reasonable pricing, thorough vetting process, and the significant increase in productivity and business efficiency.
Reviews mention "experienced"Reviews mention "easy to work with"Completed projects in 2 countriesReviews mention "timely" -
$1,000+$100 - $149 / hr10 - 49Plano, TX
Services provided
60% Sales Outsourcing20% Pay Per Click10% Direct Marketing +1 service10% Marketing StrategyConstructur provides sales outsourcing services, specializing in email marketing and lead generation for various industries, including construction, commercial painting, and HVAC services. Reviews reveal a high level of satisfaction with their ability to increase leads and conversions, marked by timely project delivery, effective communication, and a hands-off approach that allows clients to focus on other business areas.
Reviews mention "timely"Reviews mention "high-quality work"Reviews mention "autonomous"Reviews mention "results-oriented" -
$1,000+Undisclosed250 - 999Nashville, TN
Services provided
60% Sales Outsourcing20% Digital Strategy20% Marketing StrategyJumpCrew offers comprehensive Contact Center Services, including lead management, Customer Support Services, and Telemarketing Services. Feedback indicates a high level of satisfaction with their ability to meet KPIs, effective project management, and detailed organization. Clients appreciate their capacity to ramp up teams quickly and maintain clear communication.
Reviews mention "hard working"Reviews mention "proactive"Reviews mention "well-organized projects"4.1 out of 5.0 rating for cost -
$1,000+< $25 / hr250 - 999București, Romania
Services provided
40% Call Center Services20% Back Office Outsourcing20% CRM Consulting and SI +2 services10% Customer Service Outsourcing10% Sales OutsourcingValoris Center offers comprehensive Contact Center Services, including both Inbound and Outbound Call Center support, Customer Support Services, and Telemarketing Services. Across various reviews, clients consistently commend Valoris Center for their flexibility, adaptability, and proactive approach in handling complex customer support tasks, while maintaining high service levels and customer satisfaction scores.
Reviews mention "high-quality work"Reviews mention "timely"Reviews mention "experienced"Reviews mention "well-organized projects" -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
10% Call Center Services30% Content Moderation Services30% Customer Service Outsourcing +5 services10% Back Office Outsourcing5% Data Annotation Services5% PEO/Employee Leasing5% Sales Outsourcing5% Social Media MarketingEnshored offers comprehensive Contact Center Services, including Inbound and Outbound Call Centers and Customer Support Services. Reviews highlight their effectiveness in onboarding and scaling support teams, excellent communication, and strong project management. Clients commend Enshored's commitment to quality, employee satisfaction, and adaptability to evolving needs, making them a reliable partner for various customer support solutions.
Reviews mention "great project management"Reviews mention "timely"4.8 out of 5.0 rating for costReviews mention "accommodating" -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
10% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +2 services20% Data Annotation Services10% Content Moderation ServicesHugo provides comprehensive Contact Center Services, including Customer Support Services through inbound and outbound call centers, chat, email, and phone. The reviews consistently highlight Hugo's efficiency, adaptability, and robust project management, resulting in improved customer support experiences and operational enhancements. Clients commend Hugo for a seamless integration into existing operations and delivering high-quality support without the need for constant oversight.
Reviews mention "collaborative"Reviews mention "efficient"Reviews mention "timely"Reviews mention "personable" -
$5,000+< $25 / hr1,000 - 9,999Montréal, Canada
Services provided
15% Call Center Services25% Customer Service Outsourcing20% Custom Software Development +3 services20% IT Managed Services10% Application Testing10% Finance & Accounting Outsourcing (FAO)FlairsTech provides a comprehensive suite of Contact Center Services, including Customer Support Services, Inbound Call Center, Outbound Call Center, and Technical Support. Reviews highlight their ability to improve customer experience, reduce costs, and deliver high customer satisfaction. Clients commend FlairsTech for their flexible, professional approach and strong alignment with company values.
Reviews mention "personable"Reviews mention "accessible"4.7 out of 5.0 rating for costReviews mention "high-quality work" -
$1,000+< $25 / hr250 - 999Newport Beach, CA
Services provided
50% Back Office Outsourcing20% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO) +1 service10% Sales OutsourcingStellar Staff specializes in Contact Center Services, including appointment setting, email management, and both Inbound and Outbound Call Center tasks. Clients consistently commend their efficiency, timely delivery, and proactive management. The company's management ensures accountability and productivity, making Stellar Staff a dependable partner for businesses seeking comprehensive Customer Support Services.
Reviews mention "personable"Reviews mention "high-quality work"Reviews mention "exceptional results"Reviews mention "innovative" -
$1,000+< $25 / hr50 - 249Ho Chi Minh City, Vietnam
Services provided
10% Call Center Services30% Accounting25% Customer Service Outsourcing +3 services15% BI & Big Data Consulting & SI10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)Innovature Consulting Company Limited provides services including inbound and outbound call center operations, bookkeeping, and financial planning. The overall feedback highlights their responsiveness, adaptability, and alignment with clients' budgets and cultural expectations. Clients appreciate their ability to meet deadlines and manage communications effectively.
Completed projects in 2 countriesVery responsiveReviews mention "accommodating"Reviews mention "efficient" -
$5,000+$25 - $49 / hr10 - 49Berlin, Germany
Services provided
25% Call Center Services25% Sales Outsourcing20% Accounting +2 services20% Funding & Investment10% Fractional CFO Servicesnxt milestone offers Contact Center Services with a focus on lead generation, customer acquisition, and telemarketing services. The reviews highlight their ability to deliver well-qualified leads and appointments, effective sales strategies, and exceptional project management. Clients praise their capacity to secure meetings with key decision-makers, underscoring their proficiency in both Inbound and Outbound Call Center services.
Reviews mention "professional"Reviews mention "high-quality work"4.8 out of 5.0 rating for costReviews mention "efficient" -
$5,000+$150 - $199 / hr10 - 49kamloops, Canada
Services provided
25% CRM Consulting and SI15% Business Consulting10% Account-Based Marketing +5 services10% Content Marketing10% Digital Strategy10% Email Marketing10% Marketing Strategy10% Sales OutsourcingSet 2 Close offers Contact Center Services, including B2B lead generation, outbound sales, and sales consulting. The overall feedback highlights their seamless integration, effective communication, and ability to deliver qualified leads, with clients particularly appreciating the professionalism and personal rapport established by the team.
Reviews mention "accessible"Reviews mention "personable"Reviews mention "easy to reach"Reviewed 1 time in the past 6 months -
$1,000+< $25 / hr250 - 999Warszawa, Poland
Services provided
30% Call Center Services60% Customer Service Outsourcing10% Back Office OutsourcingSimply Contact offers comprehensive Contact Center Services, including Inbound and Outbound Call Center operations, Customer Support, and Telemarketing Services. Across numerous reviews, clients commend Simply Contact for exceptional customer service, multilingual support, and project management. Companies appreciate their professionalism, responsiveness, and ability to enhance service metrics, reflecting their commitment to quality and efficiency.
Reviews mention "communicative"Completed projects in 6 countriesReviews mention "efficient"Reviews mention "high-quality work" -
$1,000+< $25 / hr250 - 999Gilbert, AZ
Services provided
15% Call Center Services40% Back Office Outsourcing35% Customer Service Outsourcing +1 service10% AccountingUnity Communications offers a wide range of Business Process Outsourcing (BPO) services, including Contact Center Services, Customer Support Services, and Telemarketing Services. The reviews highlight Unity Communications' ability to enhance customer satisfaction, improve response times, and reduce operational costs, with clients praising their commitment, flexibility, and strong project management capabilities. Their services have been instrumental in helping client businesses scale effectively and maintain high-quality support.
Reviews mention "professional"Completed projects in 3 countriesReviews mention "efficient"Reviews mention "timely" -
$5,000+< $25 / hr1,000 - 9,999Houston, TX
Services provided
10% Call Center Services70% Customer Service Outsourcing20% Back Office OutsourcingSupportZebra offers comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center functionalities, along with back-office support and data management tasks. Reviews highlight their high level of service, responsiveness, and ability to integrate seamlessly with client teams, emphasizing their positive company culture and effective project management.
Reviews mention "exceeds expectations"Reviews mention "high-quality work"Reviews mention "team players"Reviews mention "great team" -
UndisclosedUndisclosed1,000 - 9,999Sydney, Australia
Services provided
20% Call Center Services20% Customer Service Outsourcing20% Staffing +4 services15% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Recruiting5% Sales OutsourcingSatellite Office provides recruitment, HR management, and employee management services, facilitating the offshoring of digital media workforces. Clients appreciate their transparency, communication skills, and attention to detail, which have contributed to significant cost savings and efficiency improvements. Their project management has also been highly praised, highlighting a strong partnership beyond mere service provision.
Reviews mention "communicative"Reviews mention "great project management"Reviews mention "transparent"Very responsive -
$1,000+Undisclosed2 - 9Dubai, United Arab Emirates
Services provided
30% Call Center Services40% Sales Outsourcing15% Email Marketing +1 service15% Event MarketingDivision50 offers digital advertising, web programming, automation, IT services, lead generation, and marketing strategies. The overall feedback highlights their exceptional project management, effective communication, and tailored solutions that meet clients' business objectives. Clients appreciate Division50's ability to understand their needs, deliver projects on time, and provide innovative strategies that enhance brand awareness and engagement.
Reviews mention "communicative"Reviews mention "great project management"Reviews mention "innovative"Reviews mention "results-oriented" -
$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
10% Call Center Services50% Customer Service Outsourcing20% Sales Outsourcing +2 services10% Back Office Outsourcing10% IT Staff AugmentationMercatus offers Contact Center Services, specializing in Customer Support Services, cold calling, and lead generation. The feedback highlights their flexibility and organization, with successful cold calling campaigns and efficient customer support. However, there were challenges with a LinkedIn campaign, and clients suggested improved targeting. Overall, Mercatus is praised for their responsiveness and structured information management.
Reviews mention "timely"3 fixed price packagesReviews mention "exceptional results"Reviews mention "high-quality work" -
$1,000+< $25 / hr10 - 49Manila, Philippines
Services provided
15% Call Center Services75% Customer Service Outsourcing10% Back Office OutsourcingAidey offers comprehensive Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telemarketing Services. Overall feedback highlights their quick onboarding, efficient communication, and professional handling of customer queries. Clients particularly appreciate Aidey's industry expertise, smooth onboarding processes, and dedicated, well-trained teams, although some have noted that they are not the cheapest option available.
Reviews mention "collaborative"Reviews mention "professional"Reviews mention "results-oriented"Reviews mention "unique expertise" -
$1,000+< $25 / hr50 - 249Dhaka, Bangladesh
Services provided
25% Call Center Services35% Back Office Outsourcing20% Customer Service Outsourcing +2 services10% Search Engine Optimization10% Social Media MarketingASL BPO offers a range of services, including Customer Support Services, Contact Center Services, Inbound Call Center, and Outbound Call Center. Clients consistently highlight ASL BPO's professionalism, effective handling of calls and emails, and strong communication skills. However, some reviews suggest that initial agent training could be more organized. Overall, ASL BPO is praised for their dedication and quality service delivery.
Reviews mention "easy to reach"Reviews mention "team players"Reviews mention "knowledgeable"Reviews mention "professional" -
$1,000+< $25 / hr250 - 999
Services provided
25% Call Center Services55% Customer Service Outsourcing10% Back Office Outsourcing +2 services5% AI Consulting5% StaffingLTVplus offers comprehensive Call Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center. Reviews highlight their responsive and adaptable teams, effective project management, and positive impact on customer satisfaction and retention. Clients commend LTVplus for their ability to quickly address customer needs and maintain high-quality service standards.
Reviewed 2 times in the past 6 monthsReviews mention "reliable"Reviews mention "great team"Reviews mention "well-organized projects" -
$25,000+< $25 / hr50 - 249Oulad BouĘĽabid, Morocco
Services provided
30% Call Center Services55% Customer Service Outsourcing15% Back Office OutsourcingCALLINNOV provides Contact Center Services, including Outbound Call Center and Telemarketing Services. Clients praised their ability to generate leads efficiently, with a notable conversion rate into sales. The management and communication were highlighted as strengths, alongside their reactivity and effective project handling.
5.0 out of 5.0 rating for cost1 review mentions Call Center Services -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Services provided
30% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Transcription10% TranslationIdeasUnlimited provides a comprehensive range of Contact Center Services, including Inbound and Outbound Call Center support, Telemarketing Services, and Customer Support Services. Across various reviews, clients consistently commend IdeasUnlimited for their professionalism, clear communication, and exceptional project management. The high customer satisfaction ratings and effective handling of multilingual challenges highlight their commitment to delivering outstanding, reliable service tailored to diverse client needs.
Reviews mention "trustworthy"Reviews mention "exceptional results"Reviews mention "open to feedback"Reviews mention "reliable" -
$10,000+< $25 / hr10,000+Pasig, Philippines
Services provided
40% Call Center Services30% Customer Service Outsourcing20% Sales Outsourcing +1 service10% Back Office OutsourcingFusion CX provides comprehensive Contact Center Services, including Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. The reviews consistently highlight the company’s strengths in saving time and money, delivering high-quality service, and having a problem-solving attitude. However, a recurring suggestion is to improve their pricing structure.
Reviews mention "exceptional performance"Reviews mention "high-quality work"Reviews mention "communicative"Completed projects in 2 countries -
$5,000+< $25 / hr50 - 249Dover, DE
Services provided
10% Call Center Services80% Sales Outsourcing5% Content Marketing +1 service5% Email MarketingSalesAR provides Contact Center Services, including Appointment Setting, Telemarketing Services, and lead generation, specializing in both Inbound and Outbound Call Centers. Clients praise SalesAR for their thorough research, effective communication, and ability to deliver qualified leads, often exceeding expectations. Their expertise in customer support and flexibility in cooperation are consistently highlighted in reviews.
Reviews mention "team players"Reviews mention "exceptional performance"Reviews mention "openness"Reviews mention "accessible" -
$1,000+< $25 / hr250 - 999Walnut, CA
Services provided
25% Call Center Services75% Customer Service OutsourcingHelplama specializes in providing customer support services, including managing communication channels such as emails, live chat, phone, and social media inquiries. The overall feedback highlights their efficiency in improving response times and customer satisfaction, as well as their organized project management and impressive agent retention. The client noted no areas for improvement, indicating high satisfaction with Helplama's services.
Reviews mention "high-quality work"5.0 out of 5.0 rating for costReviews mention "well-organized projects" -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingBig Outsource offers a comprehensive range of Contact Center Services, including Inbound Call Center, Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews consistently highlight their exemplary project management, responsiveness, and ability to significantly improve customer satisfaction and response times. Clients commend their seamless integration with in-house teams and professional handling of customer inquiries and technical support.
Reviews mention "collaborative"Reviews mention "great project management"Completed projects in 4 countriesReviews mention "transparent" -
$1,000+< $25 / hr250 - 999Pasig, Philippines
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +2 services20% IT Staff Augmentation20% Sales OutsourcingTRU29 Solutions Inc. offers a range of Contact Center Services, including Customer Support Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. Their clients consistently commend their professionalism, effective communication, and adaptability, with outcomes described as highly successful and satisfactory. The company is noted for fostering strong partnership relationships and demonstrating high management standards.
Reviewed 1 time in the past 6 monthsReviews mention "timely"Reviews mention "adaptable"Reviews mention "great project management" -
$1,000+< $25 / hr50 - 249Cluj-Napoca, Romania
Services provided
45% Call Center Services45% Customer Service Outsourcing10% Back Office OutsourcingFSPGlobal offers Customer Support Services, including Inbound and Outbound Call Center operations, within a multilingual, multichannel framework. Reviews highlight their exceptional customer service, efficient project management, and scalability, which collectively enhance clients' operational efficiency and customer satisfaction. Clients appreciate FSPGlobal's proactive, adaptable approach and commitment to quality service delivery.
Reviews mention "great project management"Reviews mention "exceeds expectations"Completed projects in 2 countriesReviews mention "high-quality work" -
$1,000+< $25 / hr50 - 249Chandigarh, India
Services provided
30% Call Center Services30% Customer Service Outsourcing20% Sales Outsourcing +2 services10% Search Engine Optimization10% Web DesignOctopus Tech Solutions provides Contact Center Services, focusing on Inbound and Outbound Call Center services, Customer Support, and Telemarketing Services. Reviews highlight their professionalism, effective communication, and dedication, with clients praising their responsiveness, expertise, and ability to meet targets. Overall, Octopus Tech Solutions is highly recommended for their impactful services and excellent project management.
Reviews mention "hard working"Reviews mention "communicative"Reviews mention "great project management"Reviews mention "open to feedback" -
$5,000+$200 - $300 / hr50 - 249Hitchin, England
Services provided
10% Call Center Services90% Sales OutsourcingExcelerate360 Ltd provides consultancy support, sales outsourcing, and specialist recruitment services, focusing on sales process structuring, go-to-market strategies, and lead generation. The reviews commend their ability to adapt to client needs, deliver projects on time, and seamlessly integrate with client operations. Clients consistently highlight the company's experience, attention to detail, and excellent value for cost.
Very responsiveReviews mention "understands the needs of their clients"Reviews mention "detail-oriented"5.0 out of 5.0 rating for cost -
$1,000+< $25 / hr50 - 249Afton, WY
Services provided
25% Call Center Services65% Customer Service Outsourcing10% IT Staff AugmentationWOW24-7 offers comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center solutions. Reviews consistently praise their flexibility, efficiency, and affordability. Clients commend WOW24-7 for their timely response, professional staff, and ability to adapt quickly to new platforms, ensuring high-quality service and customer satisfaction across diverse industries.
Reviews mention "reasonable pricing"Reviews mention "easy to reach"Reviews mention "experienced"Reviews mention "personable" -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Services provided
45% Back Office Outsourcing45% Customer Service Outsourcing10% Sales OutsourcingPexly offers comprehensive Contact Center Services, including Inbound and Outbound Call Center support and Customer Support Services. Their clients consistently praise their high-quality customer service, efficient project management, and flexibility in adapting to specific business needs. These factors, coupled with cost-effectiveness, make Pexly a preferred partner for enhancing customer satisfaction and operational efficiency.
Reviews mention "easy to reach"Reviews mention "accessible"Reviews mention "flexible"Reviews mention "detail-oriented" -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Services provided
25% Call Center Services50% Customer Service Outsourcing25% Sales OutsourcingContactWorks offers comprehensive Contact Center Services including Inbound Call Center, Outbound Call Center, Customer Support Services, and Telemarketing Services. Across their reviews, they are consistently praised for their reliability, responsiveness, affordability, and high-quality customer service. Clients appreciate their ability to meet specific business needs, deliver timely support, and adapt quickly to changes.
Reviews mention "easy to work with"Reviews mention "timely"Reviews mention "knowledgeable"Reviews mention "efficient" -
$25,000+< $25 / hr250 - 999Kuala Lumpur, Malaysia
Services provided
20% Call Center Services45% Customer Service Outsourcing15% Back Office Outsourcing +2 services10% Corporate Training & Coaching10% RecruitingCanaan Communication & Technologies (MSC) offers comprehensive Contact Center Services including inbound and outbound call centers, customer support services, and telemarketing services. Reviews consistently praise the company for its cost-effectiveness, responsiveness, and ability to meet or exceed SLAs, leading to improved customer satisfaction scores. Clients highlight the company's supportive, value-driven approach and efficient project management.
Reviews mention "reasonable pricing"Reviews mention "puts the customer first"Completed projects in 2 countriesReviews mention "easy to work with" -
$1,000+< $25 / hr1,000 - 9,999
Services provided
35% Call Center Services35% Back Office Outsourcing15% Customer Service Outsourcing +1 service15% Sales OutsourcingOutsource and Save offers comprehensive Contact Center Services, specializing in Customer Support Services, Inbound Call Center, and Outbound Call Center functions. Across various industries, clients commend the company for its cost-efficiency, seamless onboarding process, and exceptional service quality. Notably, Outsource and Save's flexibility, transparency, and effective communication have contributed to enhanced operational outcomes and customer satisfaction for their partners.
Reviews mention "accessible"Reviews mention "exceptional results"Reviews mention "communicative"Reviews mention "adaptable" -
$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Services provided
30% Call Center Services70% Customer Service OutsourcingPeak Support offers a range of services, including Contact Center Services, Customer Support Services, and Inbound Call Center operations. Their clients consistently praise their seamless team integration, empathetic and professional customer service, and effective project management. Overall, Peak Support is highly recommended for their experienced staff and ability to adapt to client needs, resulting in measurable improvements in key performance metrics.
Reviews mention "personable"Reviews mention "efficient"Reviews mention "transparent"Reviews mention "team players" -
$1,000+< $25 / hr50 - 249
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingCall Masters BPO specializes in Contact Center Services, including Customer Support Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. Reviews highlight their professionalism, reliability, and exceptional service quality, with clients noting boosts in sales, positive customer feedback, and effective handling of customer inquiries. Their project management and communication skills were also commended.
3 fixed price packagesReviews mention "communicative"Reviews mention "reliable"2 reviews mention Call Center Services -
$1,000+< $25 / hr1,000 - 9,999Gurugram, India
Services provided
25% Call Center Services25% Back Office Outsourcing20% Customer Service Outsourcing +2 services20% Sales Outsourcing10% TranscriptionMattsenKumar LLC offers comprehensive Contact Center Services, including Inbound and Outbound Call Centers and Customer Support Services. Their clients commend their adaptability, effective project management, and ability to meet performance expectations. Overall, reviews highlight their professionalism, customer-centric approach, and strong leadership, making them a reliable choice for telemarketing and customer service needs.
Reviews mention "flexible"Reviews mention "accessible"3 reviews mention Call Center ServicesReviews mention "open to feedback" -
$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
15% Call Center Services35% Customer Service Outsourcing15% Back Office Outsourcing +3 services15% Data Annotation Services10% Content Moderation Services10% TranscriptionHiredSupport offers Contact Center Services, including Inbound and Outbound Call Center, Telemarketing Services, and Customer Support Services. Across their reviews, clients praise their flexibility, professionalism, and effective communication. Their ability to provide cost-effective, scalable solutions and high-quality customer interactions positions them as a reliable partner for businesses seeking comprehensive customer support.
Reviews mention "efficient"Reviews mention "professional"5.0 out of 5.0 rating for costReviews mention "team players" -
UndisclosedUndisclosed1,000 - 9,999Margate, FL
Services provided
20% Call Center Services50% Customer Service Outsourcing15% IT Managed Services +1 service15% Sales OutsourcingGlobal Response offers a range of call center services, including inbound and outbound call handling, customer support services, and order processing. Feedback from clients highlights their efficiency, responsiveness, and strong customer service. Overall, Global Response is praised for its ability to manage high call volumes and provide timely, valuable support, making them a reliable partner for businesses requiring comprehensive contact center services.
Reviews mention "high-quality work"Reviews mention "innovative"Reviews mention "efficient"9 reviews mention Call Center Services
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