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Top BPO Companies in Manchester

Ratings Updated: December 4, 2025

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Featured

What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Manchester, United States

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.

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Reviews mention Innovative
Clients have consistently praised Unity Communications for their innovative approach to business process outsourcing. One client highlighted their unique ability to balance high-quality customer service with engaging content production, noting that Unity brings a fresh perspective to their operations. The proactive understanding of client needs and commitment to aligning with business goals further exemplifies their innovative mindset. Overall, the sentiment reflects strong satisfaction with Unity's ability to exceed expectations and elevate industry standards.

BPO for Online Media Company

5.0 Sep 5, 2023

Their ability to effortlessly balance dual responsibilities—maintaining excellent customer service while also producing high-quality content—demonstrates a level of skill and efficiency that sets them apart in the BPO sector. Their team not only integrates well with our existing operations but seems to actively elevate the standards, bringing a fresh perspective and innovation to the tasks at hand. Moreover, their proactive approach to understanding our business model and user base is a testament to their commitment to aligning with our company's vision and goals.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Unity Communications, particularly highlighting their effective customer service management and timely issue resolution. One client noted the team's responsiveness and professionalism in addressing performance issues, while another praised their genuine partnership approach. Although there is a suggestion for refining candidate searches, overall sentiment remains positive, emphasizing the company's strong alignment with client values and commitment to enhancing customer satisfaction.
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Industry Experience

Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (7) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.
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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Manchester, United States

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

Chicago, IL

401 North Michigan Avenue
Chicago, IL 60611
1001 - 2000

+16786547342

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Remote CoWorker

4.8 166 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Manchester, United States

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance company that provides a wide range of services, including administrative support, marketing, and specialized tasks. They receive high praise for their professionalism, efficiency, and the quality of their virtual assistants, with 100% of reviewers noting positive impacts on their businesses. Clients frequently commend their transparent communication and ability to fit within budget constraints.

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Reviews mention Great team
Clients consistently express high satisfaction with Remote CoWorker's team, highlighting their effectiveness and positive demeanor. One CEO noted the team as 'wonderful: effective, loyal, friendly,' while another praised their assigned resource as 'first class' and a 'great communicator.' Overall, feedback reflects a strong sentiment of appreciation for the team's ability to integrate seamlessly and deliver on project goals without concerns for improvement.

Virtual Assistant Services for Massage Therapy Company

4.0 Dec 6, 2022

Their project management is good, and the team is great at following up and getting back to me. They have good tools to communicate and are consistent.
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Staff Augmentation for Bookkeeping Company

5.0 Dec 5, 2022

What did you find most impressive or unique about this company? They have amazing employees ready to help clients like me.
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Back-Office & Staffing Services for Nutrition Counseling Co

5.0 Jun 3, 2025

Remote CoWorker's staff are wonderful: effective, loyal, friendly, and wonderful team members.
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23 of 23 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 23 times in the past 6 months
Recent client feedback for Remote CoWorker highlights a strong overall sentiment of satisfaction. Clients commend the professionalism, responsiveness, and expertise of their virtual assistants, noting significant improvements in operational efficiency and time savings. Specific instances include a CEO praising their assistant for dramatically reducing email management time and an attorney expressing gratitude for the high-quality legal support provided. No significant areas for improvement were identified, indicating a consistent level of service excellence.
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United States (101) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

Hollywood, FL

2450 hollywood blvd
Hollywood, FL 33020
76 - 100

(561) 571-5222

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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Manchester, United States

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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Reviews mention Well-organized projects
Clients consistently commend TechSpeed LLC for their well-organized project management. One client highlighted their efficiency in handling a complex data entry task for nearly 5,000 records within a tight six-hour deadline, achieving minimal errors. The project leader's proactive communication and thorough preparation were noted as key strengths. Overall, the sentiment is overwhelmingly positive, with clients expressing reliance on TechSpeed's consistent performance and organization, stating, 'Their level of consistency in being efficient, responsive, and error-free is something to be admired.'

Data Entry for Scholarship Fund

5.0 Jul 11, 2019

Most impressive is their level of organization and their willingness to tackle the project with an expectation of perfection. They understand that it takes hard work on the front side of a technical data entry project to achieve a successful conclusion. Their level of consistency in being efficient, responsive, and error-free is something to be admired.
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Data Entry & Mobile App Dev for Boutique Design Firm

5.0 Dec 17, 2018

We had a single point of contact who kept things clear and organized.
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Industry Experience

TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services

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United States (14) Canada (1)

Portland, OR

1300 Southwest 6th Avenue
Portland, OR 97201
10 - 15

5032910027

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Harbor Networks

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Framingham, MA

Services provided

20% Compliance Consulting

20% Cybersecurity

20% IT Managed Services +3 services

20% Unified Communications Consulting & SI

10% Call Center Services

10% Corporate Training & Coaching

Unified communications consulting & SI company Harbor Networks focuses on unified communications consulting & SI and Cybersecurity. They are based in Framingham, Massachusetts and Harrison, New
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Framingham, MA

50 Speen Street, Suite 200
Framingham, MA 01701
41 - 49

508-652-3000

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Wilder Strategies, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Boston, MA

Services provided

40% Public Relations

20% Back Office Outsourcing

20% Video Production +1 service

20% Web Development

Based in Boston, Massachusetts, Wilder Strategies, LLC is a PR agency. The team specializes in Public Relations and Back Office Outsourcing.
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Boston, MA

20 Park Plaza, Suite 447
Boston, MA 02116
2 - 5

617.504.1718

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Featured

What are Featured Providers?

Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Manchester, United States

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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United States (6) Austria (1) Canada (1)

Mérida, Mexico

3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000
151 - 200

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HelpSquad

5.0 10 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Manchester, United States

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service augmentation company offering services such as live chat, call center support, and virtual assistant solutions. Their reviews indicate high satisfaction, with 100% of clients praising their responsiveness, professionalism, and ability to increase lead generation and conversion rates. Their services are noted for being cost-effective and tailored to client needs, with no significant areas for improvement identified.

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Reviews mention Easy to work with
Clients have consistently praised HelpSquad for being 'very easy to work with' and 'always willing to make changes on the fly with little to no delay.' Their responsiveness and professionalism have been highlighted, with one client noting their 'timely' project management and recommending their services highly. Overall, the sentiment reflects a strong appreciation for HelpSquad's collaborative approach and adaptability in meeting client needs.

Customer Service Outsourcing for Medical Company

5.0 Aug 1, 2024

HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.
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Live Chat Support Services for Consumer Products Company

5.0 Jul 30, 2024

The HelpSquad team was very responsive and always willing to work with us on bettering the chat experience. Their responsiveness is impressive.
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Industry Experience

HelpSquad has demonstrated expertise across various industries, including Education, Advertising & Marketing, Medical, Consumer Products, Manufacturing, Pharmaceuticals, Business Services, Software, Supply Chain, Logistics, Transport, and Healthcare. Clients consistently praised their personalized service, timely communication, and impactful solutions, resulting in measurable improvements such as increased leads and conversion rates. Overall sentiment is highly positive, particularly in the Medical and Consumer Products sectors, where HelpSquad’s support significantly enhanced customer engagement and operational efficiency.
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Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Education Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised HelpSquad for delivering excellent value for their cost. Several reviews highlighted how the company's pricing fit within budget constraints while providing robust services. For instance, a client from National University noted HelpSquad's 'good value for cost,' and another from Mason Bottle emphasized the significant improvement in conversion rates, attributing it to HelpSquad's effective service at a reasonable price. Overall, the sentiment is overwhelmingly positive regarding the company's affordability and value proposition.
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Hatboro, PA

330 S Warminster Rd Suite 341
Hatboro, PA 19040
10 - 15

877-775-3667

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Manchester, United States

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Helpful
Clients have expressed high satisfaction with Big Outsource's helpfulness, particularly noting their proactive approach to campaign organization and client communication. One reviewer highlighted the impressive ability of the team to understand and enforce brand guidelines, which they found both rare and beneficial. Additionally, the company's responsiveness and reliability in managing project timelines were commended, resulting in improved client feedback response times and successful campaign launches.

Virtual Assistant Services for Software Company

5.0 Jul 30, 2025

The ability to understand branding visually and tonally was a pleasant surprise. Even though they weren’t creatives, they respected brand guidelines and helped enforce them in internal systems. That’s rare and very helpful.
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13 of 13 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 13 times in the past 6 months
In the last six months, client feedback for Big Outsource has been overwhelmingly positive, highlighting their responsiveness and ability to enhance operational efficiency. For instance, one client reported a 30% improvement in project turnaround time, while another noted a 70% reduction in administrative workload. Clients consistently praised the team's professionalism and adaptability, describing them as reliable partners who integrate seamlessly into workflows. Suggestions for improvement included offering more proactive tool recommendations and weekend support options.
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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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Market Development Group, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Boston, MA

Services provided

60% Market Research

20% BI & Big Data Consulting & SI

20% Sales Outsourcing

Market Development Group, LLC is a Market Research company. Launched in 2021, the company is located in Boston, Massachusetts. Their services include Market Research and BI & big data consulting &
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Boston, MA

800 Boylston St. Suite 1410
Boston, MA 02199
1

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Lindsay Hanson Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Boston, MA

Services provided

40% Social Media Marketing

20% Content Marketing

20% Content Writing Services +1 service

20% Sales Outsourcing

Located in Boston, Massachusetts, Lindsay Hanson Inc. Is a small social media marketing agency. Their services include Social Media Marketing and Sales Outsourcing.
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Boston, MA

197 Clarendon Berkeley St C5,
Boston, MA 02116
1

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BC Media Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Boston, MA

Services provided

20% Pay Per Click

20% Sales Outsourcing

20% Search Engine Optimization +3 services

20% Social Media Marketing

10% Advertising

10% Affiliate Marketing

BC Media Group is a social media marketing agency founded in 2009. The small team focuses on Social Media Marketing and Search Engine Optimization.
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Boston, MA

25 Northern Ave.
Boston, MA 02210
1

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Elevate Technology Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Quincy, MA

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% CRM Consulting and SI +1 service

25% Cloud Consulting & SI

Elevate Technology Solutions, a Back Office Outsourcing company, was launched in 2011. The team offers Back Office Outsourcing and cloud consulting & SI and is headquartered in Quincy,
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Quincy, MA

300 Congress St
Quincy, MA 02169
10 - 15

508.591.8230

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BigTime Software, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Chicago, IL

Services provided

20% Business Consulting

20% Corporate Training & Coaching

20% Market Research +4 services

10% Back Office Outsourcing

10% Conversion Optimization

10% Fractional CFO Services

10% Mobile App Development

Founded in 2002, BigTime Software, Inc. Is a Market Research company. The team specializes in Market Research and Business Consulting.
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Boston, MA

98 N Washington St. Suite 410
Boston, MA 02114
21 - 30

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Featured

What are Featured Providers?

TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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More responsive than most other service providers

TDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Singapore (7) Germany (1) Spain (1) United States (1)

Bogotá, Colombia

Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911
More than 5k

+57 601 743 3303

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Paramount Group, Inc

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Quincy, MA

Services provided

25% Corporate Training & Coaching

25% Customer Service Outsourcing

25% Market Research +1 service

25% Marketing Strategy

Paramount Group, Inc, a Corporate Training & Coaching company, is based in Quincy, Massachusetts. Their services include Corporate Training & Coaching and Marketing Strategy.
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Quincy, MA

44 Billings Rd
Quincy, MA 02171
2 - 5

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Altum Marketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Waltham, MA

Services provided

25% Search Engine Optimization

20% Content Marketing

15% E-Commerce Development +3 services

15% Web Design

15% Web Development

10% Sales Outsourcing

SEO agency Altum Marketing was launched in 2019. The firm offers Search Engine Optimization and Content Marketing.
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Waltham, MA

48 Warren St.,
Waltham, MA 02453
2 - 5

+1.617.454.4408

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Tanisha Systems, Inc

Not yet reviewed

$10,000+

$25 - $49 / hr

50 - 249

Boston, MA

Services provided

20% IT Managed Services

20% IT Staff Augmentation

15% BI & Big Data Consulting & SI +4 services

15% IT Strategy Consulting

10% Call Center Services

10% ERP Consulting and SI

10% Mobile App Development

Tanisha Systems, Inc is an IT managed services company. The agency is based in Boston, Massachusetts. Their team specializes in IT managed services and IT staff augmentation.
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Boston, MA

MA 75 Federal Street.
Boston, MA 02110
2 - 5

+1.212.729.6543

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InfoTrends

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Weymouth, MA

Services provided

20% Back Office Outsourcing

20% Content Marketing

20% Event Marketing +2 services

20% Market Research

20% Video Production

InfoTrends, a Back Office Outsourcing company, was established in 1991. In Weymouth, Massachusetts, the team specializes in Back Office Outsourcing and Content Marketing.
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Weymouth, MA

97 Libbey Industrial Parkway
Weymouth, MA 02189
41 - 49

973.797.2100

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Chris Edwards Creative

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Boston, MA

Services provided

20% Advertising

20% Back Office Outsourcing

20% Branding +2 services

20% Social Media Marketing

20% Video Production

Established in 2012, Chris Edwards Creative is a small Advertising company. Their services include Advertising and Back Office Outsourcing.
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Boston, MA

99 Waltham St. #3
Boston, MA 02118
1

617.610.8960

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Setfive Consulting, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cambridge, MA

Services provided

10% AI Development

10% API Development

10% BI & Big Data Consulting & SI +7 services

10% CRM Consulting and SI

10% Cloud Consulting & SI

10% Custom Software Development

10% E-Commerce Development

10% IT Managed Services

10% Low/No Code Development

10% Sales Outsourcing

Established in 2008, Setfive Consulting, LLC, a small software development firm, is in Cambridge, Massachusetts. Their team offers Custom Software Development and BI & big data consulting & SI.
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Cambridge, MA

678 Massachusetts Ave, Suite 1001
Cambridge, MA 02139
6 - 9

617-863-0440

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Small Business Deacon

Not yet reviewed

$5,000+

$50 - $99 / hr

2 - 9

Boston, MA

Services provided

20% Content Marketing

20% Marketing Strategy

20% Search Engine Optimization +3 services

20% Social Media Marketing

10% Email Marketing

10% Sales Outsourcing

Launched in 2013, Small Business Deacon is a small Boston, Massachusetts-based Marketing Strategy company. Their team specializes in Marketing Strategy and Social Media Marketing.
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Boston, MA

90 Canal St. 4th Floor
Boston, MA 02114
2 - 5

+1.888.995.5443

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Notary Approved, LLC

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Boston, MA

Services provided

60% Litigation Support Services

20% Commercial Printing

20% Document Digitization & Management

Litigation Support Services company Notary Approved, LLC is in Boston, Massachusetts. Established in 2020, the team offers Litigation Support Services and Document Digitization & Management.
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Boston, MA

Washington St.
Boston, MA 02124
1

617-468-4696

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HW Staffing Solutions

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Brockton, MA

Services provided

40% HR Consulting

30% Call Center Services

20% Accounting +1 service

10% Other

HW Staffing Solutions is a HR Consulting company. Their team is in Taunton, Massachusetts and Brockton, Massachusetts. The agency focuses on HR Consulting and Call Center Services.
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Brockton, MA

1308 Belmont St.
Brockton, MA 02301
50 - 75

+1.508.238.8647

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SalesAmp

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Woonsocket, RI

Services provided

20% Content Marketing

20% Sales Outsourcing

15% Digital Strategy +3 services

15% Email Marketing

15% Marketing Strategy

15% Social Media Marketing

SalesAmp is a Content Marketing company. They are based in Woonsocket, Rhode Island and have small team. Their team provides Content Marketing and Sales Outsourcing.
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Woonsocket, RI

166 Valley Street
Woonsocket, RI 02895
10 - 15

401-484-1344

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HR Knowledge

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Mansfield, MA

Services provided

40% Accounting

20% Back Office Outsourcing

10% HR Consulting +3 services

10% HR Outsourcing

10% PEO/Employee Leasing

10% Recruiting

HR Knowledge is an Accounting company established in 2001. The firm provides Accounting and Back Office Outsourcing.
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Mansfield, MA

15 Berkshire Road, Suite B
Mansfield, MA 02048
31 - 40

508.339.1300

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Optimum Conversion

Not yet reviewed

$10,000+

$200 - $300 / hr

2 - 9

Gorham, ME

Services provided

30% Market Research

30% Product Marketing

30% Sales Outsourcing +1 service

10% Marketing Strategy

Optimum Conversion is a Market Research company. Established in 2022, the company is in Gorham, Maine. Their team offers Market Research and Sales Outsourcing.
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Gorham, ME

28 State Street
Gorham, ME 04038
1

2078766580

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O'Mara Marketing & Media

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Canton, MA

Services provided

15% Content Marketing

15% Email Marketing

15% Pay Per Click +4 services

15% Sales Outsourcing

15% Search Engine Optimization

15% Social Media Marketing

10% BI & Big Data Consulting & SI

O'Mara Marketing & Media, a social media marketing firm, is based in Canton, Massachusetts. Their services include Social Media Marketing and Content Marketing.
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Canton, MA

Pleasant Cir,
Canton, MA 02021
1

+1.617.388.4351

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Intellitech Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Framingham, MA

Services provided

40% Call Center Services

40% Sales Outsourcing

20% Email Marketing

Midsize answering service Intellitech Solutions, is headquartered in Framingham, Massachusetts. Their services include Call Center Services and Sales Outsourcing.
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Framingham, MA

The Suites at 550, 550 Cochituate Road, East Wing
Framingham, MA 01701

617.669.4209

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Ronan HR Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Quincy, MA

Services provided

20% Recruiting

20% Recruitment Process Outsourcing

20% Staffing +4 services

10% Accounting

10% Back Office Outsourcing

10% Benefits Administration

10% HR Consulting

Launched in 2016, Ronan HR Solutions is a Staffing company. The team provides Staffing and Recruiting and is located in Quincy, Massachusetts.
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Quincy, MA

300 Crown Colony Drive
Quincy, MA 02169
2 - 5

339-203-0479

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Access Telemarket

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

North Andover, MA

Services provided

50% Call Center Services

50% Sales Outsourcing

Access Telemarket is a small answering service and Sales Outsourcing company. They provide Call Center Services and Sales Outsourcing and were established in 1981.
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North Andover, MA

1600 Osgood Street
North Andover, MA 01845

978.683.3939

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Union Resolute

0.5 1 review

Undisclosed

Undisclosed

10 - 49

Portsmouth, NH

Services provided

40% Sales Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

Union Resolute is a lead generation company that has received negative feedback for its services. Reviewers highlight disorganized onboarding and poor communication, resulting in unsatisfactory outcomes, such as only two high-quality leads over six months. A significant portion of feedback suggests the need for improved customer responsiveness and results-driven performance.

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Industry Experience

Union Resolute has received mixed feedback primarily from the consulting industry. Clients noted challenges with lead generation, highlighting poor communication and disorganized onboarding processes. While their use of technology like Hubspot was mentioned, the overall sentiment indicates a lack of satisfactory ROI and limited success in delivering quality leads. Potential clients in consulting may need to consider these aspects when assessing Union Resolute's fit for similar projects.
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Consulting

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients' feedback on Union Resolute highlights concerns regarding overall cost and value for money. One review noted a 'terrible ROI,' as only two leads were generated over six months, raising doubts about the effectiveness of their services. Additionally, the onboarding process was described as disorganized, further diminishing perceived value. Overall, clients expressed dissatisfaction with the returns relative to costs, suggesting a need for improved performance and customer engagement.
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Portsmouth, NH

73 Court Street
Portsmouth, NH 03801
2 - 5

(347) 708-9191

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MetroMedical Answering Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Chelmsford, MA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

MetroMedical Answering Services is a phone answering service and Customer Service Outsourcing company. Their team provides Call Center Services.
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Chelmsford, MA

4 Meeting House Road, Suite 14
Chelmsford, MA 01824

877.320.5268

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DealerFocus

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

North Andover, MA

Services provided

50% Sales Outsourcing

25% Call Center Services

25% Customer Service Outsourcing

DealerFocus is a Sales Outsourcing company. Based in North Andover, Massachusetts, the team specializes in Sales Outsourcing and Call Center Services.
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North Andover, MA

1600 Osgood St
North Andover, MA 01845

978.416.6500

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Covenir

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Worcester, MA

Services provided

50% Back Office Outsourcing

50% Customer Service Outsourcing

Founded in 2016, Covenir is a Back Office Outsourcing and Customer Service Outsourcing company. The small team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Worcester, MA

370 Main Street, Suite 500
Worcester, MA 01608

508.471.5031

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Chameleon Group, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dover, NH

Services provided

50% Call Center Services

50% Sales Outsourcing

Chameleon Group, LLC, a telephone answering service and Sales Outsourcing company, was established in 2002. The firm specializes in Call Center Services and Sales Outsourcing.
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Dover, NH

23 Cataract Ave
Dover, NH 03820

(603) 570-4305

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MarketOne International

Not yet reviewed

$10,000+

Undisclosed

250 - 999

Waltham, MA

Services provided

35% Email Marketing

30% Call Center Services

20% Marketing Strategy +2 services

10% Conversion Optimization

5% Sales Outsourcing

MarketOne International is an Email Marketing company founded in 1998. Their services include Email Marketing and Call Center Services.
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Waltham, MA

610 Lincoln Street
Waltham, MA 02451

781.663.0700

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VIP Connections - ProCall Answering

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Methuen, MA

Services provided

60% Call Center Services

40% Customer Service Outsourcing

VIP Connections - ProCall Answering is a call center. They are based in Methuen, Massachusetts and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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Methuen, MA

248 Pleasant St # 1
Methuen, MA 01844

1.978.687.0736

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Red House Medical Billing

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Westford, MA

Services provided

50% Back Office Outsourcing

25% Accounting

25% Call Center Services

Midsize Back Office Outsourcing company Red House Medical Billing, is in Wixom, Michigan and Southfield, Michigan. The team focuses on Back Office Outsourcing and Call Center Services.
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Westford, MA

Coolidge Ave
Westford, MA 01886

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Callogix

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bedford, NH

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Callogix is a small Bedford, New Hampshire-based telephone answering service and Customer Service Outsourcing company. The team specializes in Call Center Services and Customer Service Outsourcing.
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Bedford, NH

8 Commerce Drive
Bedford, NH 03110

+1.800.888.3188

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New England Call Center

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Concord, NH

Services provided

50% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services

Based in Concord, New Hampshire, New England Call Center is a small Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing and Call Center Services.
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Concord, NH

12 Merrimack Street
Concord, NH 03301

603-226-8701

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Best Message Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wilmington, MA

Services provided

70% Call Center Services

15% Customer Service Outsourcing

15% Sales Outsourcing

Best Message Center is a small call center service in Wilmington, Massachusetts. Their services include Call Center Services and Customer Service Outsourcing.
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Wilmington, MA

5 Middlesex Ave # 18
Wilmington, MA 01887

1.978.988.1288

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Quincy Telemessaging

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Quincy, MA

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Quincy Telemessaging is a call center service established in 1947. The team provides Call Center Services and Customer Service Outsourcing and is based in Quincy, Massachusetts.
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Quincy, MA

29 Russell Park
Quincy, MA 02169

800.514.9500

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BioStrata

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

25% Content Marketing

25% Pay Per Click

25% Public Relations +1 service

25% Sales Outsourcing

BioStrata is a public relations agency. Located in Histon, England and Boston, Massachusetts, the agency was founded in 2014. Their services include Public Relations and Content Marketing.
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Boston, MA

One Boston Place, Suite 2600
Boston, MA 02201

+1 617 419 7150

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It's Your Call

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Harvard, MA

Services provided

100% Call Center Services

It's Your Call is an answering service company. The Harvard, Massachusetts-based team provides Call Center Services.
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Harvard, MA

34 Glenview Dr
Harvard, MA 01451

978.772.9600

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Sumaria Systems, Inc.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Danvers, MA

Services provided

30% Corporate Training & Coaching

30% Cybersecurity

20% Call Center Services +1 service

20% Customer Service Outsourcing

Sumaria Systems, Inc. Is a Corporate Training & Coaching company. Established in 1982, the firm focuses on Corporate Training & Coaching and Cybersecurity.
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Danvers, MA

99 Rosewood Drive, Suite 140
Danvers, MA 01923

978.739.4200

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VIP Connections

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Framingham, MA

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Based in Framingham, Massachusetts, VIP Connections is an answering service company. They offer Call Center Services and Customer Service Outsourcing.
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Framingham, MA

47 Franklin St.
Framingham, MA 01702

1.866.270.1030

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Executel Communications

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Chelmsford, MA

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Executel Communications is a small Chelmsford, Massachusetts-based answering service company. The team specializes in Call Center Services and Customer Service Outsourcing.
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Chelmsford, MA

4 Meeting House Road, Suite 14
Chelmsford, MA 01824

800.562.7505

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Parkway Message Center

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Chelmsford, MA

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Parkway Message Center is a small Chelmsford, Massachusetts-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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Chelmsford, MA

4 Meeting House Road, Suite 14
Chelmsford, MA 01824

800.282.1389

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OD Answering Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Somerville, MA

Services provided

85% Call Center Services

15% Customer Service Outsourcing

OD Answering Services, a small call center company, is located in Somerville, Massachusetts. Their services include Call Center Services and Customer Service Outsourcing.
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Somerville, MA

741 Broadway
Somerville, MA 02144

617.591.1190

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MASCO Services Call Center

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Boston, MA

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Launched in 1973, MASCO Services Call Center is a small call center located in Boston, Massachusetts. Their team offers Call Center Services and Customer Service Outsourcing.
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Boston, MA

375 Longwood Avenue
Boston, MA 02215

800.690.7243

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CallMiner

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Waltham, MA

Services provided

100% Call Center Services

Established in 2002, CallMiner is a phone answering service. Their services include Call Center Services.
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Waltham, MA

200 West St
Waltham, MA 02451

239.689.6463

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Full Potential Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Waltham, MA

Services provided

30% Call Center Services

20% Direct Marketing

20% Product Design +2 services

20% Social Media Marketing

10% Email Marketing

Full Potential Solutions is a Kansas City, Missouri-based call center. The team offers Call Center Services and Product Design.
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Waltham, MA

1075 Main St, Waltham, MA 02451
Waltham, MA 02451

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Alternative Logistics

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Nashua, NH

Services provided

100% Call Center Services

Launched in 1992, Alternative Logistics is a phone answering service. The firm focuses on Call Center Services, and is small.
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Nashua, NH

1 Chestnut Street Suite 222,
Nashua, NH 03060

800.328.2514

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Ansaphone

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Quincy, MA

Services provided

100% Call Center Services

Ansaphone is a phone answering service. Their team is based in Quincy, Massachusetts. The company provides Call Center Services.
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Quincy, MA

1212 Hancock Street
Quincy, MA 02169

617.328.7300

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Professional First Line Answering Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Worcester, MA

Services provided

100% Call Center Services

Small call center company Professional First Line Answering Service, is located in Worcester, Massachusetts. The team provides Call Center Services.
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Worcester, MA

76 W Mountain St
Worcester, MA 01606

508.798.7300

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Lathum Professional Teleservices

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dedham, MA

Services provided

100% Call Center Services

Founded in 1967, Lathum Professional Teleservices is a call center. The small team offers Call Center Services.
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Dedham, MA

PO Box 4129
Dedham, MA 02027-4129

781.326.3100

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Execucom

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Manchester, NH

Services provided

100% Call Center Services

Execucom is a small Manchester, New Hampshire-based call center company. Their services include Call Center Services.
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Manchester, NH

994 Candia Rd
Manchester, NH 03109

+1.800.582.4820

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