Best Virtual Assistant Companies & Services
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AbroadWorks
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UndisclosedUndisclosed250 - 999Services provided
10% Back Office Outsourcing30% Recruiting30% Recruitment Process Outsourcing +130% StaffingFocus Areas
100% Virtual AssistantSee all 5 projectsAbroadWorks specializes in Business Process Outsourcing, providing Offshore Administrative Services and Remote Back Office Solutions. The company receives predominantly positive feedback, with clients praising their ability to quickly recruit qualified candidates and their strong communication skills. Approximately 90% of reviewers highlight the efficiency and flexibility of their workforce, although minor contract management issues were noted.
Reviews mention Flexible
Clients have expressed high satisfaction with AbroadWorks' flexibility in addressing their staffing needs. One client noted, "The quality of the people they find and the flexibility of the employees are impressive," highlighting the self-driven nature of the candidates. Additionally, the ability to quickly provide backfill for roles demonstrates their adaptability in a dynamic environment. Overall, the sentiment reflects a strong appreciation for their responsive and proactive approach to client requirements.-
BPO Services for Mobility Services Company
5.0 Sep 2, 2025The quality of the people they find and the flexibility of the employees are impressive. The people they hire to work for me and the senior leaders are very good. They’re self-driven and problem solvers. Moreover, AbroadWorks takes the initiative to bring issues and questions to me instead of letting us find out later.
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0 of 2 Virtual Assistant reviews are 5 stars2 new reviews for Virtual Assistant in past 6 monthsLess than $10,000 avg. project costVirtual Assistant Experience
AbroadWorks has received predominantly positive feedback for their Virtual Assistant services, with clients noting strong communication and project management skills. 90% of reviewers highlighted improved efficiency and effective administrative support, while 10% suggested areas for improvement such as candidate referral processes. Clients reported significant time savings, with one noting an increase of 16 hours weekly due to their assistant's contributions. Overall, clients appreciate the cultural fit and responsiveness of AbroadWorks, positioning them as a reliable partner for virtual assistance.
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1 of 2 Back Office Outsourcing reviews are 5 stars2 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
BPO Services for Mobility Services Company
5.0 — AbroadWorks provides BPO services for a mobility services company. The team sources and hires employees based on the client's needs and requirements. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchAbroadWorks is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Portland, OR
Services provided
70% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
75% Virtual Assistant25% Data Entry & ProcessingSee all 44 projectsPrialto is a Business Process Outsourcing company specializing in Administrative Support Services and Remote Office Support. Clients praise their ability to improve efficiency, with 88% of reviews highlighting time savings and improved organization. The company is commended for responsive communication and a supportive team structure, though some suggest industry-specific improvements. Overall, Prialto is a reliable choice for administrative outsourcing needs.
18 of 19 Back Office Outsourcing reviews are 5 stars4 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 19 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Growth Acceleration Platform
5.0 — Prialto provides ongoing back-office support for a growth acceleration platform. The team has supported the client with campaign and creative management tasks and ad hoc projects. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Prialto offers excellent value for money, with many highlighting their competitive pricing and the quality of service provided. For instance, one client noted that Prialto's pricing fit their budget and described the service as a 'good value for cost.' Another client emphasized the significant return on investment, stating they could take on more clients due to the support received. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of cost and high-quality assistance.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 6 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,500 Best for individuals $4,500 Best for small teams (3 units) $14,500 Best for larger teams (10 units) * Custom pricingView PackagesPrialto Unit
We made pricing easy. We offer our services by what we call a Prialto Unit; a flat monthly rate with no overage fees or hidden costs. All plans include backup support and ongoing consulting with your Engagement Manager who helps you maximize ROI from our services. Add as many units as you need.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +310% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingFocus Areas
25% Virtual Assistant25% Data Entry & Processing10% Claims Processing +410% Legal Outsourcing10% Medical Billing Services10% Payment Processing10% Writing & Content Creation OutsourcingSee all 177 projectsRemote CoWorker is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. Their reviews indicate a high level of client satisfaction, with 100% of reviewers highlighting their efficiency, responsiveness, and professionalism. Clients frequently commend their ability to deliver timely and organized support, leading to increased productivity and time management improvements.
Reviews mention Reliable
Clients have consistently highlighted Remote CoWorker's reliability, noting their dependable performance in task execution. One client emphasized that tasks were completed on time and without the need for repeated follow-ups, showcasing their proactive approach. Another client praised their organized project management and ability to adapt to shifting priorities, further underlining their reliability. Overall, the sentiment reflects a strong confidence in Remote CoWorker's ability to deliver consistent and timely support.-
Call Center & Customer Service for Pest Control Company
5.0 Sep 2, 2025Describe their project management. Did they deliver items on time? How did they respond to your needs? Yes, very reliable.
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Virtual Assistant Services for Plumbing Company
5.0 Feb 24, 2026Mae delivered consistent, measurable progress through reliability and day-to-day execution. Tasks were completed when requested, within the required timelines, and without delays or repeated follow-ups. She maintained daily administrative and marketing support coverage, ensuring routine responsibilities were handled consistently while also turning around new requests as they came in.
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Virtual Assistant Services for Plumbing Company
5.0 Feb 24, 2026Mae’s project management was organized and dependable. She tracked requests as they came in, clarified requirements when needed, and prioritized tasks appropriately so work kept moving without things slipping through the cracks. Yes—she delivered items on time and was consistent about closing out tasks when she said she would.
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Virtual Assistant Services for Plumbing Company
5.0 Feb 24, 2026What impressed me most was how dependable and easy they were to work with. They were responsive, followed instructions closely, and consistently delivered what was requested without needing repeated follow-ups. They also stood out for being organized and proactive—handling daily tasks reliably while adapting quickly when priorities shifted.
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15 of 15 reviews are 5 stars10 new reviews for Back Office Outsourcing servicesLess than $10,000 avg. project costRead 15 Recent ReviewsReviewed 15 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their responsiveness, professionalism, and effective project management. Notable feedback includes an executive assistant who improved productivity by 30% and another client who saved 5-10 hours a week through administrative support. Clients highlighted the team's ability to learn quickly and adapt to needs, with comments on their exceptional communication and organizational skills. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback regarding Remote CoWorker highlights a strong sentiment of value for money, with many clients noting that the pricing aligns well with their budgets. For instance, one client stated, "Pricing fit our budget" and another remarked on the "good value for cost." Multiple reviews emphasized the company's ability to deliver high-quality work efficiently, leading to increased productivity and satisfaction. However, there were occasional mentions of the need for improved vetting of candidates, indicating room for enhancement in the recruitment process.Was this helpful?
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
40% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
70% Virtual Assistant10% Data Entry & Processing10% Medical Billing Services +110% Writing & Content Creation OutsourcingSee all 36 projectsWing Assistant is a Back Office Services provider specializing in Administrative Support Services and Business Process Outsourcing. Reviewers consistently praise their proactive approach, with approximately 75% highlighting timely project completion and effective communication. Clients commend Wing Assistant for enhancing operational efficiency and integrating seamlessly into existing workflows, delivering substantial value at competitive pricing.
5 of 8 reviews are 5 stars4 new reviews for Back Office Outsourcing servicesLess than $10,000 avg. project costRead 8 Recent ReviewsReviewed 8 times in the past 6 months
In the last six months, client feedback on Wing Assistant reflects a generally positive sentiment, highlighting their effective customer support and seamless integration into existing workflows. Notable mentions include exceeding call answer rates and proactive communication. However, some clients expressed concerns regarding the selection process for assistants and occasional delays in project management. Overall, clients appreciate the value for cost and responsiveness, but there is room for improvement in personnel vetting and customer support efficiency.Was this helpful?
11 of 12 Back Office Outsourcing reviews are 5 stars4 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 12 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Administrative Support for Land Development Company
5.0 — Wing Assistant provides administrative support for a land development company. The team's VA conducts real estate due diligence, researches zoning and utilities, and manages the client's document Read moreWas this helpful?
Industry Experience
Wing Assistant has demonstrated strong capabilities across various industries, including construction, advertising & marketing, healthcare, education, and more. Clients commend their expertise in administrative support, social media management, and data processing, leading to improved operational efficiency and community engagement. The overall sentiment highlights Wing Assistant's proactive communication, timely delivery, and value for cost, making them a suitable partner for businesses seeking support in these sectors.
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Information technology Advertising & marketing Software Education Medical Healthcare Construction Consulting Beauty & Cosmetics Business services Legal Arts, entertainment & music Nonprofit Real estate Financial services Human Resources Logistics & Supply Chain Other Industry Manufacturing Home ServicesWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +515% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionFocus Areas
15% Virtual Assistant20% Data Entry & Processing15% Writing & Content Creation Outsourcing +510% Claims Processing10% Legal Outsourcing10% Medical Billing Services10% Payment Processing10% Revenue Cycle ManagementSee all 18 projectsTECHSPEED INC is a Business Process Outsourcing (BPO) company specializing in Back Office Services and Administrative Support Services. With consistently high ratings, clients commend their effective project management, proactive communication, and high accountability. They maintain a high accuracy rate in data entry and efficiently manage large product catalogs, with 100% of reviewers highlighting their reliable and responsive service.
3 of 3 reviews are 5 stars1 new review for Back Office Outsourcing servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their professionalism, timely delivery, and effective communication. Clients praised their accuracy and responsiveness, with one noting their ability to deliver extensive election information faster than competitors. Another client highlighted the high accuracy in data entry with minimal corrections needed. Overall, clients expressed high satisfaction, with no significant areas for improvement identified.Was this helpful?
2 of 2 Back Office Outsourcing reviews are 5 stars2 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchTECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Hollywood, FLServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +310% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingFocus Areas
25% Virtual Assistant25% Data Entry & Processing10% Claims Processing +410% Legal Outsourcing10% Medical Billing Services10% Payment Processing10% Writing & Content Creation OutsourcingSee all 177 projectsRemote CoWorker is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. Their reviews indicate a high level of client satisfaction, with 100% of reviewers highlighting their efficiency, responsiveness, and professionalism. Clients frequently commend their ability to deliver timely and organized support, leading to increased productivity and time management improvements.
Reviews mention Reliable
Clients have consistently highlighted Remote CoWorker's reliability, noting their dependable performance in task execution. One client emphasized that tasks were completed on time and without the need for repeated follow-ups, showcasing their proactive approach. Another client praised their organized project management and ability to adapt to shifting priorities, further underlining their reliability. Overall, the sentiment reflects a strong confidence in Remote CoWorker's ability to deliver consistent and timely support.-
Call Center & Customer Service for Pest Control Company
5.0 Sep 2, 2025Describe their project management. Did they deliver items on time? How did they respond to your needs? Yes, very reliable.
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Virtual Assistant Services for Plumbing Company
5.0 Feb 24, 2026Mae delivered consistent, measurable progress through reliability and day-to-day execution. Tasks were completed when requested, within the required timelines, and without delays or repeated follow-ups. She maintained daily administrative and marketing support coverage, ensuring routine responsibilities were handled consistently while also turning around new requests as they came in.
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Virtual Assistant Services for Plumbing Company
5.0 Feb 24, 2026Mae’s project management was organized and dependable. She tracked requests as they came in, clarified requirements when needed, and prioritized tasks appropriately so work kept moving without things slipping through the cracks. Yes—she delivered items on time and was consistent about closing out tasks when she said she would.
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Virtual Assistant Services for Plumbing Company
5.0 Feb 24, 2026What impressed me most was how dependable and easy they were to work with. They were responsive, followed instructions closely, and consistently delivered what was requested without needing repeated follow-ups. They also stood out for being organized and proactive—handling daily tasks reliably while adapting quickly when priorities shifted.
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15 of 15 reviews are 5 stars10 new reviews for Back Office Outsourcing servicesLess than $10,000 avg. project costRead 15 Recent ReviewsReviewed 15 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their responsiveness, professionalism, and effective project management. Notable feedback includes an executive assistant who improved productivity by 30% and another client who saved 5-10 hours a week through administrative support. Clients highlighted the team's ability to learn quickly and adapt to needs, with comments on their exceptional communication and organizational skills. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback regarding Remote CoWorker highlights a strong sentiment of value for money, with many clients noting that the pricing aligns well with their budgets. For instance, one client stated, "Pricing fit our budget" and another remarked on the "good value for cost." Multiple reviews emphasized the company's ability to deliver high-quality work efficiently, leading to increased productivity and satisfaction. However, there were occasional mentions of the need for improved vetting of candidates, indicating room for enhancement in the recruitment process.Was this helpful?
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$1,000+< $25 / hr250 - 999Portland, ORServices provided
70% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
75% Virtual Assistant25% Data Entry & ProcessingSee all 44 projectsPrialto is a Business Process Outsourcing company specializing in Administrative Support Services and Remote Office Support. Clients praise their ability to improve efficiency, with 88% of reviews highlighting time savings and improved organization. The company is commended for responsive communication and a supportive team structure, though some suggest industry-specific improvements. Overall, Prialto is a reliable choice for administrative outsourcing needs.
18 of 19 Back Office Outsourcing reviews are 5 stars4 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 19 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Growth Acceleration Platform
5.0 — Prialto provides ongoing back-office support for a growth acceleration platform. The team has supported the client with campaign and creative management tasks and ad hoc projects. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Prialto offers excellent value for money, with many highlighting their competitive pricing and the quality of service provided. For instance, one client noted that Prialto's pricing fit their budget and described the service as a 'good value for cost.' Another client emphasized the significant return on investment, stating they could take on more clients due to the support received. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of cost and high-quality assistance.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 6 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,500 Best for individuals $4,500 Best for small teams (3 units) $14,500 Best for larger teams (10 units) * Custom pricingView PackagesPrialto Unit
We made pricing easy. We offer our services by what we call a Prialto Unit; a flat monthly rate with no overage fees or hidden costs. All plans include backup support and ongoing consulting with your Engagement Manager who helps you maximize ROI from our services. Add as many units as you need.Was this helpful?
$1,000+< $25 / hr10 - 49Armenia, ColombiaServices provided
15% Back Office Outsourcing20% Recruiting20% Staffing +415% Customer Service Outsourcing10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process OutsourcingFocus Areas
40% Virtual Assistant40% Data Entry & Processing10% Legal Outsourcing +110% Writing & Content Creation OutsourcingSee all 7 projectsSharkhelpers is a Business Process Outsourcing (BPO) company specializing in Offshore Administrative Services and Remote Back Office Solutions. The company's reviews reflect a 100% positive sentiment, with 100% of reviewers highlighting their strong project management and personalized support. Clients commend their adaptability, effective communication, and ability to build high-performing remote teams.
Industry Experience
Sharkhelpers has garnered positive feedback across various industries including Information Technology, Supply Chain, and Advertising & Marketing. In IT, clients praised their efficient recruitment processes and strong project management, leading to successful team expansions. In Supply Chain, they delivered effective sales and marketing support, enhancing client outreach. In Advertising & Marketing, companies noted their ability to source top-quality talent, greatly improving operational efficiency. Overall, Sharkhelpers is noted for their responsiveness, attention to detail, and alignment with client values, making them a strong fit for tech, logistics, and marketing projects.
Read All ReviewsSelect Industry to see insights
Information technology Supply Chain, Logistics, and Transport Advertising & marketing Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently perceive Sharkhelpers as offering excellent value for money, with feedback highlighting their competitive pricing and effective solutions. One client noted, "good value for cost," while another emphasized their "pricing fit our budget." The overall sentiment reflects satisfaction with the quality of candidates provided and the seamless integration of services, suggesting that Sharkhelpers delivers significant value relative to their costs.Was this helpful?
More responsive than most other service providers
Get in TouchSharkhelpers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Colombia Time (COT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
15% Back Office Outsourcing35% Customer Service Outsourcing25% Call Center Services +220% AI Agents5% Data Annotation ServicesFocus Areas
30% Virtual Assistant35% Data Entry & Processing15% Payment Processing +210% Claims Processing10% Medical Billing ServicesSee all 81 projectsSupportYourApp is a Business Process Outsourcing company specializing in Back Office Services, providing Remote Office Support and Administrative Support Services. Across their reviews, 100% of clients praised their strong project management, timely delivery, and adaptability, with particular commendation for their responsive communication and seamless transitions. Their team is noted for genuine quality and proactive service.
11 of 14 reviews are 5 stars1 new review for Back Office Outsourcing services$200,000 – $999,999 avg. project costRead 14 Recent ReviewsReviewed 14 times in the past 6 months
In the last six months, client feedback on SupportYourApp has been predominantly positive, highlighting their operational excellence and strong customer-centric approach. Clients noted fast response times, high customer satisfaction, and effective project management. For instance, one client praised their ability to reduce backlog and improve operational efficiency, while another emphasized their flexibility in scaling support. However, one review expressed disappointment with service ownership and accountability, indicating a need for improvement in these areas.Was this helpful?
Industry Experience
SupportYourApp has demonstrated expertise across various industries, including Information Technology, Healthcare, and Financial Services, receiving positive feedback for their operational excellence and customer-centric approach. Clients highlighted their adaptability and proactive communication in managing customer support, particularly in fast-paced environments like eCommerce and SaaS. Overall sentiment is favorable, with many clients noting improved response times and customer satisfaction, making them a suitable partner for technology-driven and service-oriented businesses.
Read All ReviewsSelect Industry to see insights
Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive SupportYourApp as offering good value for money, with many highlighting their pricing as fitting within budget constraints. Positive feedback includes remarks on their responsiveness and ability to handle high volumes of support tickets efficiently. For instance, one client noted a significant reduction in response times and improved customer satisfaction after engaging SupportYourApp. However, there were also concerns regarding ownership and accountability in some cases, indicating a need for improvement in service consistency.Was this helpful?
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United States (25) Ukraine (7) Israel (6) England (4) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Germany (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Services provided
30% Back Office Outsourcing40% Customer Service Outsourcing20% Call Center Services +110% Finance & Accounting Outsourcing (FAO)Focus Areas
20% Virtual Assistant40% Data Entry & Processing15% Legal Outsourcing +215% Payment Processing10% Claims ProcessingSee all 52 projectsBig Outsource is a Business Process Outsourcing company specializing in Remote Office Support and Administrative Support Services. It consistently receives high praise for reliability and professionalism, with clients noting improvements in efficiency and communication. Approximately 95% of reviews highlight their ability to integrate seamlessly with existing workflows, while 70% commend their proactive communication. Opportunities for enhancement include expanding service hours and offering more proactive tool suggestions.
Reviews mention Timely
Overall feedback regarding timeliness from clients highlights Big Outsource's exceptional project management. Clients noted that deliverables were consistently on time, with one remarking on a 40% reduction in response times and another on email response improvements from 48 to under 12 hours. The proactive communication style and ability to quickly integrate feedback were also praised, reinforcing a strong sentiment of reliability and efficiency in meeting deadlines across various projects.-
Customer Service Outsourcing for E-Commerce Retail Company
5.0 Aug 16, 2023Big Outsource exhibited exceptional project management skills. They consistently delivered on time and responded promptly to our evolving needs. Communication was seamless, ensuring that any adjustments were quickly addressed and implemented.
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Customer Support for Telecommunications Company
5.0 Aug 5, 2023Big Outsource demonstrated outstanding project management. Their delivery was always timely and they were quick to respond to our requirements. Their proactive communication and transparency are particularly appreciated.
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Data Entry Process Services for Educational Company
5.0 Aug 5, 2023The project management at Big Outsource is highly commendable. They have consistently delivered on time and have been extremely responsive to our requests and needs. Their proactive approach in anticipating and solving issues has been greatly appreciated.
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Business & IT Consulting Services for Haircare Company
5.0 Aug 5, 2023Big Outsource's project management approach was highly professional and efficient. They consistently met our deadlines and were responsive to our requests, demonstrating adaptability to our specific needs.
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Customer Support for Driving Technology Company
5.0 Aug 4, 2023Big Outsource has shown impressive project management skills. They have always delivered on time and have been quick to respond to our needs, often providing proactive solutions to any challenges that arose.
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5 of 5 Virtual Assistant reviews are 5 stars4 new reviews for Virtual Assistant in past 6 months$50,000 – $199,999 avg. project costVirtual Assistant Experience
Big Outsource has received predominantly positive feedback in their Virtual Assistant services, with clients reporting a 95% satisfaction rate. Common strengths include proactive communication, timely project management, and the ability to adapt to client needs. Reviewers noted significant productivity gains, such as a 40% decrease in client turnaround time and a recovery of up to 12 hours weekly. Clients appreciated the personal touch and commitment to understanding their business, though suggestions for improvement included faster onboarding and enhanced design tool access.
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23 of 23 Back Office Outsourcing reviews are 5 stars13 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 23 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Documentation & Transcription for Preservation Mgmt. Company
5.0 — Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Services provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +410% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingFocus Areas
10% Virtual Assistant40% Data Entry & Processing30% Payment Processing +210% Claims Processing10% Medical Billing ServicesSee all 44 projectsUnity Communications is a Business Process Outsourcing (BPO) company specializing in Remote Back Office Solutions, Administrative Support Services, and Virtual Office Support. Overall, 92% of reviewers highlight their professionalism, responsiveness, and ability to integrate seamlessly with existing operations. Despite minor issues, such as initial attendance problems, most clients commend Unity Communications for their communicative project management and timely delivery of services.
Reviews mention Hard working
Clients consistently highlight the hard-working nature of Unity Communications' team members. One client noted, "they're just the happiest and hardest working group of people I've ever met," while another emphasized their dedication by stating, "they work hard each day to continue showing that." Overall, the sentiment reflects a strong appreciation for their commitment and work ethic, with clients expressing satisfaction in their ability to exceed expectations and contribute positively to project outcomes.-
Staff Augmentation for E-Commerce Business
5.0 Nov 11, 2021Simply put, the ability to go above and beyond all of my expectations and treat and care for our business as it belonged to them. The culture at Unity demonstrates a great deal of kindness, honesty, hard work and determination to go above and beyond in every case imaginable.
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BPO for PPO Management Consultancy Firm
5.0 Jul 29, 2021I’ve thought about moving to the Philippines at this point to be in an office with them, because they’re just the happiest and hardest working group of people I’ve ever met. There’s nothing I could say that they should improve because they’re always willing to work — they even ask for extra hours whenever needed.
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Lead Generation for Telecommunications Brand
5.0 Jul 29, 2019They would work crazy hours to meet deadlines. But even with all of that, if the sales numbers didn't move it's just a 'nice to have'. Unity contributed 30-50% of our numbers during the program through the tight partnership, creating clear expectations and a regular rhythm of activity.
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Back-Office & Call Center Services for Revenue Cycle Mgmt Co
5.0 Feb 13, 2026Everyone is always respectful, kind, engaged, and thankful. Working with Unity Communications has been a wonderful experience. They appreciate the roles we’ve offered them, and they work hard each day to continue showing that.
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1 of 1 Virtual Assistant reviews is 5 stars$200,000 – $999,999 avg. project costVirtual Assistant Experience
Unity Communications has received overwhelmingly positive feedback in their Virtual Assistant services, with 100% of reviewers highlighting excellent customer support and effective content production. Clients appreciate their team's professionalism, dedication, and timely communication. Key strengths include improved customer satisfaction and an ability to handle support requests efficiently. Reviewers noted a seamless integration with existing operations and a proactive approach to understanding business needs, contributing to enhanced project outcomes.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.Was this helpful?
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$1,000+< $25 / hr250 - 999Hatboro, PA
Services provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingFocus Areas
50% Virtual Assistant10% Claims Processing10% Data Entry & Processing +310% Legal Outsourcing10% Medical Billing Services10% Payment ProcessingSee all 11 projectsHelpSquad is a Business Process Outsourcing company specializing in Remote Back Office Solutions, providing 24/7 customer service and administrative support services. Reviews highlight a 100% satisfaction rate with their attentive and responsive project management, allowing clients to focus on core business activities. Their unique reporting methods and seamless integration with client teams are frequently praised.
Reviews mention Great project management
Clients have praised HelpSquad for their exceptional project management, highlighting their constant communication and timely responses to inquiries. One CEO noted that HelpSquad was consistently in touch via email and readily available for calls, ensuring that all needs were addressed promptly. This level of engagement contributed to a measurable increase in leads, demonstrating HelpSquad's effective management and commitment to client success.-
Conversion Optimization for Digital Marketing Agency
5.0 Nov 18, 2024They were in constant contact via email, and if I ever had a question I could get on a call with their team.
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1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.Was this helpful?
2 of 2 Virtual Assistant reviews are 5 stars$50,000 – $199,999 avg. project costVirtual Assistant Experience
HelpSquad has received overwhelmingly positive feedback for its Virtual Assistant services, with 100% of reviewers expressing satisfaction. Clients particularly commend their responsive communication, expert understanding of needs, and effective project management. Notable outcomes include significant time savings, increased operational efficiency, and enhanced customer support capabilities. Reviewers highlighted the team's ability to deliver tailored solutions, with one client noting a near 0% customer churn due to HelpSquad's assistance. Areas for improvement were not identified, indicating strong overall client satisfaction.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
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$1,000+< $25 / hr250 - 999Newport Beach, CA
Services provided
85% Back Office Outsourcing15% Recruitment Process OutsourcingFocus Areas
40% Virtual Assistant20% Medical Billing Services10% Claims Processing +310% Data Entry & Processing10% Legal Outsourcing10% Revenue Cycle ManagementSee all 104 projectsStellar Staff is a Business Process Outsourcing company specializing in back-office outsourcing services, including administrative support, remote office support, and offshore administrative services. Reviews highlight their exceptional project management, adaptability, and cultural alignment, with 100% of reviews mentioning their technical proficiency and ability to enhance operational efficiency. Stellar Staff consistently delivers quality service on time, making them a valuable partner for companies seeking reliable back-office solutions.
9 of 11 Virtual Assistant reviews are 5 stars8 new reviews for Virtual Assistant in past 6 months$10,000 – $49,000 avg. project costVirtual Assistant Experience
Stellar Staff has received overwhelmingly positive feedback for their Virtual Assistant services, with approximately 90% of reviewers expressing satisfaction. Key strengths include effective communication, timely task completion, and a proactive approach, with specific mentions of reduced workload for internal teams and enhanced operational efficiency. Clients noted the professionalism and dedication of the staff, while suggestions for improvement included clearer initial candidate selection processes. Overall, clients recommend Stellar Staff for their capability to adapt and meet diverse business needs.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Stellar Staff's competitive pricing and strong overall value for money. Multiple reviews emphasize that their services fit clients' budgets while delivering high-quality results. For instance, one client noted, "Good value for cost" and another remarked on their ability to provide a significant return on investment by improving operational efficiency. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making them a recommended choice for outsourcing needs.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+Undisclosed1,000 - 9,999New York, NY
Services provided
10% Back Office Outsourcing80% Sales Outsourcing10% Call Center ServicesFocus Areas
30% Virtual Assistant10% Claims Processing10% Data Entry & Processing +510% Legal Outsourcing10% Medical Billing Services10% Payment Processing10% Revenue Cycle Management10% Writing & Content Creation OutsourcingSee all 53 projectsAppointment Setter Online is a Business Process Outsourcing (BPO) company specializing in lead generation and appointment setting services. Across reviews, 100% of clients praised their ability to improve lead quality and scheduling efficiency, enhancing business pipelines. Their professionalism and organized project management were consistently highlighted, although a few clients mentioned a desire for more detailed performance analytics.
Reviews mention Great project management
Clients consistently praised Appointment Setter Online for their exceptional project management capabilities. Feedback highlighted that the team delivered appointments promptly and maintained organized communication. One client noted, "Project management was organized and efficient," while another emphasized, "Communication was prompt — any changes or updates were shared with us quickly." Overall, the sentiment reflects a high level of satisfaction with their structured approach and reliability in meeting project timelines.-
Call Center Services for Software Dev Co
5.0 Jun 10, 2025We use Slack for communication. We also added them to our group channels. For management, we use HubSpot.
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Customer Service Outsourcing for Plastic Surgery Company
5.0 Sep 3, 2025We like Appointment Setter Online's project management. They deliver on time and within budget. We use Jira, Google Docs, and phone calls for project management.
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Call Center Services for Nonprofit Organization
5.0 Nov 29, 2025Project management was excellent. Appointment Setter Online delivered the weekly reports and meeting schedules on time, consistently. Communication was prompt — any changes or updates were shared with us quickly, and follow-ups were managed efficiently. All scheduled calls and meetings were arranged as committed.
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Call Center Services for Nonprofit Organization
5.0 Dec 17, 2025Project management was organized and efficient. Appointments were scheduled on time, tasks were completed as planned, and communication was consistent throughout the collaboration.
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Back Office Outsourcing for Truck Repair Company
5.0 Mar 26, 2026Project management was very organized. The team provided regular updates, maintained clear communication, and consistently delivered appointments and reports on time. Their structured process made everything easy to track and manage.
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18 of 18 Back Office Outsourcing reviews are 5 stars16 new reviews for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 18 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Lead Generation Services for Cleaning & Painting Company
5.0 — Appointment Setter Online provided call center services for a cleaning and painting company. The team handled inbound and outbound calls, followed up with leads, booked appointments, and sent Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for.Was this helpful?
More responsive than most other service providers
Get in TouchAppointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
25% Back Office Outsourcing45% Call Center Services15% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
50% Virtual Assistant50% Data Entry & ProcessingSee all 16 projectsHit Rate Solutions is a Business Process Outsourcing company specializing in Offshore Back Office and Administrative Support Services. With 100% positive feedback from clients, reviewers consistently praise their cost-effectiveness, timely delivery, and commitment to projects, highlighting their virtual office support capabilities and efficient project management. Notably, 33% of reviews emphasize alignment with company values.
2 of 2 Virtual Assistant reviews are 5 stars1 new review for Virtual Assistant in past 6 monthsLess than $10,000 avg. project costVirtual Assistant Experience
Clients consistently praise Hit Rate Solutions for their effective Virtual Assistant services, noting a strong commitment to project management and timely communication. Approximately 100% of the reviews reflect positive experiences, highlighting strengths in customer follow-up and administrative efficiency. Noteworthy feedback mentions the dedication of staff, with one client stating, 'They are committed to the project,' and another emphasizing the time saved in back-office tasks. Overall, their expertise in virtual assistance significantly enhances clients' operational capacities.
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3 of 3 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 3 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Virtual Assistant & Recruiting for Financial Services Co
5.0 — Hit Rate Solutions provides ongoing virtual assistant services for a financial services company. The team is responsible for handling the client's recruiting efforts. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Hit Rate Solutions as providing excellent value for their cost. Feedback indicates that their pricing fits within clients' budgets while delivering effective results. For instance, one client noted, 'Good value for cost,' while another praised the 'quality of work done for the price.' Overall, the sentiment regarding cost and value is positive, with many clients expressing satisfaction with the services relative to the investment made.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
50% Back Office Outsourcing30% Customer Service Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
70% Virtual Assistant20% Data Entry & Processing10% Writing & Content Creation OutsourcingSee all 33 projectsUassist.ME is a distinguished provider of Remote Back Office Solutions and Business Process Outsourcing services, renowned for its proficient handling of administrative support tasks. The company consistently earns commendations for its proactive communication, timely delivery, and seamless integration into client operations. Approximately 100% of reviews highlight their effectiveness in reducing operational inefficiencies and their professional, personable team.
3 of 3 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Virtual Assistant Services for Landscaping Company
5.0 — Uassist.ME provides virtual assistant services for a landscaping company. The team is responsible for managing the client's schedules and field team assignments and communicating with clients and Read moreWas this helpful?
Industry Experience
Uassist.ME has received positive feedback across various industries, including IT Services, Food & Beverage, Financial Services, Real Estate, and Advertising & Marketing. Clients praise their professionalism, adaptability, and effective communication. In IT Services, they excelled in lead generation; in Food & Beverage, efficiency in data handling was highlighted. The Financial Services sector valued their ability to streamline administrative tasks. Real Estate firms benefited from improved lead management, while Advertising & Marketing clients appreciated their capacity for creative tasks. Overall sentiment indicates Uassist.ME is a reliable partner across these sectors.
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Food & Beverage Financial services Real estate Advertising & marketing Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Legal Construction Other Industry IT Services ContractingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Uassist.ME as a cost-effective solution providing significant value for money. For instance, one client noted a 30% business growth attributed to their services, while another highlighted a 97% customer satisfaction rate linked to their assistance. Feedback emphasizes the company's reliability and responsiveness, often describing their virtual assistants as professional and well-trained. However, there are mentions of varying quality in service delivery, suggesting that while many clients are satisfied, some have experienced inconsistencies.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Mountain Standard Time (MST)
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
10% Back Office Outsourcing45% Call Center Services20% Customer Service Outsourcing +215% Sales Outsourcing10% StaffingFocus Areas
40% Virtual Assistant30% Payment Processing20% Claims Processing +110% Data Entry & ProcessingSee all 34 projectsXACT is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. The reviews consistently highlight their flexibility, proactive solutions, and seamless team integration, with 100% positive feedback on their ability to meet service level targets and enhance customer satisfaction. Their strong cultural alignment and effective communication are frequently praised by clients.
1 of 1 reviews is 5 stars1 new review for Back Office Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, XACT has received positive feedback for its exceptional customer service solutions. Clients noted their ability to rapidly scale teams, demonstrate flexibility, and enhance customer experiences. One client highlighted achieving service level targets for the first time, while another praised XACT's proactive approach and strong culture alignment. Overall, sentiments reflect high satisfaction, with clients expressing confidence in XACT's responsiveness and collaboration, exceeding expectations in their partnership.Was this helpful?
1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Back-Office & Customer Service for Promotional Products Co
5.0 — XACT provides back-office and customer service outsourcing for a promotional products company. The team's agents handle inbound customer inquiries, order status updates, and post-sale assistance. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on XACT highlights a consistent sentiment of good value for money, with multiple clients noting that the pricing fits their budgets while delivering high-quality services. For instance, one client mentioned that XACT's pricing fit their budget and offered great value for the cost, while another emphasized their flexibility in staffing which allowed for effective scaling during peak periods. Overall, clients expressed satisfaction with the cost-effectiveness of the services provided, reinforcing XACT's reputation as a reliable partner.Was this helpful?
More responsive than most other service providers
Get in TouchXACT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
15% Back Office Outsourcing20% Customer Service Outsourcing20% HR Outsourcing +315% Call Center Services15% Finance & Accounting Outsourcing (FAO)15% Sales OutsourcingFocus Areas
40% Virtual Assistant40% Data Entry & Processing5% Claims Processing +35% Medical Billing Services5% Payment Processing5% Writing & Content Creation OutsourcingSee all 15 projects1840 & Company is a Business Process Outsourcing firm specializing in Back Office Services, including Remote Office Support and Offshore Administrative Services. Reviews highlight their strong project management, adaptability, and responsiveness, with consistent delivery and a notable commitment to client needs, resulting in overwhelmingly positive feedback.
Reviews mention Professional
Clients consistently praise 1840 & Company for their professionalism and responsiveness. One client noted, 'Always professional and on time,' highlighting their commitment to timely project delivery. Another remarked on their 'extremely organized' approach and the quality of candidates provided, stating, 'Your professionalism and speed... is something I've never seen in 5 years.' Overall, the sentiment is overwhelmingly positive, with clients appreciating the courteous and proactive nature of the team.-
Recruitment Services for Performance Marketing Company
5.0 Aug 19, 2024They were extremely organized, well-communicated, and professional in their approach. I'm very impressed by 1840 and eager to continue working with you all even if the Meta roles didn't work out yet. Your professionalism and speed and quality of candidates is something I've never seen in 5 years of using almost a dozen agencies/consultants.
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Call Center Services for Healthcare Co
5.0 Mar 21, 2025Always professional and on time. There is always someone available if a need should arise. Proactive in ensuring there are no needs unmet.
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0 of 1 Back Office Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Call Center Services for Software Company
4.5 — 1840 & Company has been hired by a software company to create a global outreach dialing team. They're responsible for finding the data agents and capturing call disposition based on dials. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight 1840 & Company as providing excellent value for money, with many noting that their pricing aligns well with their budgets. For instance, one client emphasized that the pricing fit their budget and offered good value for the cost, while another mentioned the company's ability to deliver quality candidates without wasting time. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided.Was this helpful?
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This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Mandarin
- French
- Italian
- German
- Hindi
- Portuguese
- Romanian
This provider is available in 1 time zone:
- Central Standard Time (CST)
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UndisclosedUndisclosed250 - 999
Services provided
10% Back Office Outsourcing50% Call Center Services10% AI Development +310% Conversion Optimization10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
88% Virtual Assistant12% Data Entry & ProcessingSee all 77 projectsSmith.ai is a Business Process Outsourcing (BPO) company specializing in Remote Office Support and Administrative Outsourcing, including services such as call answering and appointment setting. Reviews indicate mixed feedback, with 67% highlighting positive outcomes like thoroughness and effective call handling, while 33% criticize poor customer service and billing issues. Their staff's training and consistency are particularly noted by clients.
Reviews mention Timely
Overall, clients express a highly positive sentiment regarding the timeliness of Smith.ai's services. Reviewers consistently note that Smith.ai meets deadlines and responds promptly to their needs. For instance, one client highlighted their 'excellent project management' and timely responses, while another praised their 'quick response' to changes in call handling instructions. Additionally, clients appreciate the seamless integration and communication, which contributes to their satisfaction with the service provided.-
Virtual Receptionist Services for Law Firm
5.0 Apr 12, 2022Describe their project management style, including communication tools and timeliness. Anytime I request a change to my instructions or call handling, I simply send an email. Within a few hours, all of my requested changes have been made. They are very responsive.
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Phone Answering Services for Law Firm
5.0 Dec 31, 2021How did Smith.ai perform from a project management standpoint? We communicate via email and phone calls. They’re a systematic partner that sticks to our schedules.
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Live Answering Services for Family Law Office
5.0 Dec 27, 2021Can you share any outcomes from the engagement that demonstrate progress or success? They respond quickly to any changes we need for managing our telephones as if they were sharing the office with us.
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Virtual Receptionist Services for Law Firm
5.0 Sep 4, 2020What did you find most impressive about this company? Their customer service is amazing and they give you a summary of each call almost instantly.
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Virtual Receptionist for Private Law Firm
5.0 May 6, 2020How effective was the workflow between your team and theirs? Workflow was excellent. They have excellent response times and they accept feedback and correct any issue quickly.
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1 of 2 reviews are 5 starsLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Smith.ai indicate a mixed sentiment among clients. One IT consultant praised their friendly service and professionalism, noting positive client feedback about the staff. Conversely, a legal practice owner expressed dissatisfaction with the AI chat service, citing inadequate support and poor chatbot performance. While some clients appreciate Smith.ai's value and innovation, others highlight a lack of guidance and project management, suggesting room for improvement in service delivery.Was this helpful?
1 of 1 Virtual Assistant reviews is 5 starsUnknown avg. project costVirtual Assistant Experience
Smith.ai demonstrates strong expertise in Virtual Assistant services, particularly in appointment setting, as evidenced by 100% positive feedback from clients. Reviewers commend their promptness, thoroughness, and effective communication, noting a significant increase in conversion rates. Notably, 100% of clients highlighted the company's responsiveness and attention to detail as key strengths. While one client suggested pricing improvements, they acknowledged the value received, indicating a strong overall impact on project success.
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Los Angeles, California (3) Atlanta, Georgia (2) Philadelphia, Pennsylvania (2) Denver, Colorado (2) San Diego, California (2) Austin, Texas (2) Tulsa, Oklahoma (2) Tampa, Florida (2) Sterling Heights, Michigan (1) New York City, New York (1) Athens, Georgia (1) West Palm Beach, Florida (1) Marietta, Georgia (1) Shreveport, Louisiana (1) Bel Air North, Maryland (1) Kansas City, Missouri (1) Charlotte, North Carolina (1) Greensboro, North Carolina (1) New Bern, North Carolina (1) Raleigh, North Carolina (1) Orlando, Florida (1) Knoxville, United States (1) Memphis, Tennessee (1) Kissimmee, Florida (1) Georgetown, Texas (1) Houston, Texas (1) North Richland Hills, Texas (1) Tyler, Texas (1) Lubbock, Texas (1) Huntington, West Virginia (1) Texarkana, Arkansas (1) Minneapolis, Minnesota (1) Saint Paul, Minnesota (1) Kearney, Nebraska (1) Paramus, New Jersey (1) Winter Springs, Florida (1) Cincinnati, Ohio (1) Columbus, United States (1) Cleveland Heights, Ohio (1) Cleveland, Ohio (1) Jacksonville, Florida (1) Newport Beach, California (1) Hialeah, United States (1) San Jose, California (1) Santa Ana, California (1) Coral Springs, Florida (1) Flagstaff, Arizona (1) Gilbert, Arizona (1) Phoenix, Arizona (1) Seattle, Washington (1) Beverly, Massachusetts (1) Boston, Massachusetts (1) Washington, District of Columbia (1) Levittown, Pennsylvania (1) Manassas, Virginia (1) Roanoke, Virginia (1) California, Maryland (1) Aberdeen, North Carolina (1) Crossville, Tennessee (1) Cleveland, Texas (1) Los Altos Hills, California (1) Malibu, California (1) Berlin, Connecticut (1)This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
15% Back Office Outsourcing50% Call Center Services20% Customer Service Outsourcing +115% CRM Consulting and SIFocus Areas
100% Virtual AssistantSee all 14 projectsValoris Center provides Back Office Services, including BPO and Administrative Outsourcing. Reviews highlight their effective project management, timely delivery, and strong communication, particularly praising their availability and affordability. Overall, clients express satisfaction with Valoris Center's capability in handling warranty repairs and improving response times, making them a reliable choice for remote office support.
Reviews mention Reliable
Clients consistently describe Valoris Center as a reliable partner, highlighting their ability to deliver on time and meet expectations. One client noted, 'Valoris' team consistently provided stable and reliable service,' while another remarked on their resilience during challenges. Metrics such as a 95% achievement in SLA performance and a 92% customer satisfaction score further underscore their reliability. Overall, the sentiment reflects strong trust in Valoris Center's commitment to maintaining high service standards.-
BPO for Automobile Importer And Distribution Company
5.0 Jan 13, 2023Valoris Center is an excellent and reliable partner to work with in achieving these objectives. Moreover, the lead evaluation service provided by Valoris significantly increases the quality of the leads we submit to our dealers to be converted in sales. We have daily catch-up discussions on specific situations that appear, and we appreciate that we can solve them together on the spot and get feedback in real-time on survey forms.
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Customer Service Outsourcing for Financial Services Company
5.0 Aug 4, 2025Valoris' team consistently provided stable and reliable service, always delivering on time and meeting our needs. With a team of agents who align with our brand values and consistently strive to meet our customers' expectations, their dedication is clearly reflected in the customer satisfaction scores they've achieved, making them a trusted partner for our business. Valoris is a company which baked customer centricity into their DNA. Always approachable, very focused on our needs and reliable in terms of what has been agreed and promised.
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Industry Experience
Valoris Center has demonstrated expertise across various industries, notably in financial services, retail, eCommerce, automotive, and business services. Clients commend their proactive customer service, flexible approach, and commitment to customer satisfaction. Positive sentiments highlight high performance metrics, such as SLA achievement and customer satisfaction scores. The provider's ability to enhance customer engagement and adapt to industry-specific needs positions them as a strong partner, particularly for organizations in finance, retail, and customer-centric sectors.
Read All ReviewsSelect Industry to see insights
Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industriesWas this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 12 languages:
- English
- Spanish
- Russian
- German
- French
- Italian
- Romanian
- Serbian
- Slovenian
- Bulgarian
- Dutch
- Polish
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +710% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingFocus Areas
16% Virtual Assistant20% Medical Billing Services16% Claims Processing +316% Data Entry & Processing16% Legal Outsourcing16% Writing & Content Creation OutsourcingSee all 23 projectsRemote Team Solutions is a provider of Remote Back Office Solutions and Business Process Outsourcing services, offering a wide array of administrative support for various industries. With positive feedback from all clients, 100% of reviews highlight their project management skills and communication. Clients praise their ability to efficiently manage teams and deliver quality results, making them a reliable partner for administrative outsourcing needs.
1 of 1 reviews is 5 stars1 new review for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback for Remote Team Solutions highlights their effective project management and timely delivery of services. A Processing Manager from Texas Specialty Underwriters praised their ability to issue policies faster while maintaining quality. Clients appreciate the flexibility in managing their teams and noted the good value for cost. Overall, sentiment is positive, with no significant areas for improvement identified, indicating a strong alignment with client expectations.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Remote Team Solutions underscores strong value for money, with several reviewers highlighting the company's competitive pricing and high-quality service. For instance, one client noted they achieved a 50% cost reduction by hiring senior recruiters through RTS, while another emphasized that the overall cost was lower than other firms without sacrificing quality. Overall, clients express satisfaction with the balance of cost and service delivery, reinforcing RTS's reputation for providing good value.Was this helpful?
More responsive than most other service providers
Get in TouchRemote Team Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249Dipolog City, Philippines
Services provided
35% Back Office Outsourcing35% Call Center Services10% Content Marketing +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
30% Virtual Assistant60% Data Entry & Processing10% Writing & Content Creation OutsourcingSee all 20 projectsOBI Services is a Business Process Outsourcing (BPO) company specializing in data management, administrative outsourcing, and back office services. Across reviews, clients highlight their attention to detail, commitment to accuracy, and ability to enhance operational efficiency. Approximately 90% of reviewers commend their project management, noting timely delivery and proactive communication. They are praised for improving data accuracy and reducing processing errors, making them a reliable partner.
12 of 12 Back Office Outsourcing reviews are 5 stars11 new reviews for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 12 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Football Media Company
5.0 — OBI Services provided staff augmentation services for a football media company. The team supports the client with IT, administration workload, and media content creation. Read moreWas this helpful?
Industry Experience
OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.
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Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & servicesWas this helpful?
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This provider is fluent in 1 language:
- English
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Undisclosed$25 - $49 / hr50 - 249San Antonio, TX
Services provided
100% Back Office OutsourcingFocus Areas
100% Virtual AssistantSee all 23 projectsFreedom Makers Virtual Services is a highly flexible provider of Back Office Services and Administrative Support Services, specializing in remote office solutions. The company consistently receives positive feedback, with 100% of reviewers commending their responsive communication and seamless project management. Clients appreciate their alignment with military values and the ability to tailor support to specific needs without being bound by minimum hour commitments.
9 of 10 Back Office Outsourcing reviews are 5 stars2 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 10 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
VA & Back Office Outsourcing for Communications Firm
5.0 — Freedom Makers Virtual Services provides virtual assistant services for a communications firm. The team has managed calendars and inboxes, coordinated client sessions, and prepared presentation Read moreWas this helpful?
Industry Experience
Freedom Makers Virtual Services has garnered positive feedback across various industries, including Consulting, eCommerce, Legal, Healthcare, and Financial Services. Clients commend their expertise in administrative support, project management, and social media marketing, noting significant time savings and improved operational efficiency. The overall sentiment is favorable, particularly in Consulting and Healthcare sectors, where their flexible workforce model, led by military spouses, resonates well. Potential clients in these industries may find Freedom Makers particularly well-suited for their needs.
Read All ReviewsSelect Industry to see insights
Consulting eCommerce Legal Other industries Advertising & marketing Real estate Other Industry Financial services Healthcare Hospitality & leisure Restaurants Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Freedom Makers Virtual Services regarding overall cost and value for money. Many reviews highlight that the company's pricing fits within budgets, with one client noting it as a 'good value for cost.' The seamless onboarding process and high-quality service delivery further reinforce the value proposition, with clients reporting significant time savings and efficient task management. Overall sentiment indicates that clients feel they receive excellent service relative to the costs incurred.Was this helpful?
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San Antonio, Texas (2) San Francisco, California (2) Myrtle Beach, South Carolina (1) San Rafael, California (1) Jacksonville, Florida (1) Columbia, Maryland (1) Livermore, California (1) Menlo Park, California (1) Annapolis, Maryland (1) Charlotte, North Carolina (1) Salt Lake City, Utah (1) Philadelphia, Pennsylvania (1) Annandale, Virginia (1) Centreville, Virginia (1) Half Moon Bay, California (1) Glen Mills, Pennsylvania (1)Was this helpful?
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$1,000+< $25 / hr10 - 49Armenia, Colombia
Services provided
15% Back Office Outsourcing20% Recruiting20% Staffing +415% Customer Service Outsourcing10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process OutsourcingFocus Areas
40% Virtual Assistant40% Data Entry & Processing10% Legal Outsourcing +110% Writing & Content Creation OutsourcingSee all 7 projectsSharkhelpers is a Business Process Outsourcing (BPO) company specializing in Offshore Administrative Services and Remote Back Office Solutions. The company's reviews reflect a 100% positive sentiment, with 100% of reviewers highlighting their strong project management and personalized support. Clients commend their adaptability, effective communication, and ability to build high-performing remote teams.
Industry Experience
Sharkhelpers has garnered positive feedback across various industries including Information Technology, Supply Chain, and Advertising & Marketing. In IT, clients praised their efficient recruitment processes and strong project management, leading to successful team expansions. In Supply Chain, they delivered effective sales and marketing support, enhancing client outreach. In Advertising & Marketing, companies noted their ability to source top-quality talent, greatly improving operational efficiency. Overall, Sharkhelpers is noted for their responsiveness, attention to detail, and alignment with client values, making them a strong fit for tech, logistics, and marketing projects.
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Information technology Supply Chain, Logistics, and Transport Advertising & marketing Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently perceive Sharkhelpers as offering excellent value for money, with feedback highlighting their competitive pricing and effective solutions. One client noted, "good value for cost," while another emphasized their "pricing fit our budget." The overall sentiment reflects satisfaction with the quality of candidates provided and the seamless integration of services, suggesting that Sharkhelpers delivers significant value relative to their costs.Was this helpful?
More responsive than most other service providers
Get in TouchSharkhelpers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Colombia Time (COT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Services provided
30% Back Office Outsourcing30% Customer Service Outsourcing25% Sales Outsourcing +115% Finance & Accounting Outsourcing (FAO)Focus Areas
60% Virtual Assistant20% Data Entry & Processing20% Medical Billing ServicesSee all 5 projectsMyOutDesk is a business process outsourcing company specializing in remote back office solutions and virtual office support, offering services such as administrative support and customer service. Overall feedback is highly positive, with clients praising their responsive communication, quality of candidates, and effective project management. Approximately 100% of reviewers highlighted the quality of candidates as impressive and a factor in their satisfaction.
2 of 2 Virtual Assistant reviews are 5 stars1 new review for Virtual Assistant in past 6 months$10,000 – $49,000 avg. project costVirtual Assistant Experience
MyOutDesk has received consistently positive feedback, with 100% of reviewers highlighting their expertise in virtual assistant services. Clients commend their responsiveness, effective communication, and ability to match candidates to specific business needs, particularly in operations and customer service. Reviewers noted that MyOutDesk significantly enhances productivity and supports diverse functions, from email management to IT support. Notably, there are no reported areas for improvement, reflecting strong client satisfaction.
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3 of 3 Back Office Outsourcing reviews are 5 stars3 new reviews for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Hotel Company
5.0 — MyOutDesk provides customer service, IT support, marketing, and administrative assistance for a hotel company. The team handles email marketing, social media posts, process documentation, and data Read moreWas this helpful?
Industry Experience
MyOutDesk has garnered positive feedback across various industries, including Education, Financial Services, Hospitality & Leisure, and Fitness. Clients highlight their strengths in providing reliable virtual assistance, effective communication, and quick staffing solutions. In Education, they support administrative tasks for in-home services. In Financial Services, their virtual assistants enhance efficiency by handling repetitive tasks. In Hospitality, they streamline operations and customer service, while in Fitness, they assist with administrative duties. Overall, their expertise makes them a strong fit, particularly for businesses requiring administrative and operational support.
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Education Other Industry Hospitality & leisure Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with MyOutDesk's cost-effectiveness and overall value for money. One client highlighted, 'good value for cost,' while another noted significant time savings leading to increased productivity, translating to financial benefits. The company’s rigorous vetting process for virtual assistants is frequently praised, enhancing perceived value. Overall, feedback indicates that clients feel they receive quality services that justify their investment.Was this helpful?
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
10% Back Office Outsourcing80% Customer Service Outsourcing10% Call Center ServicesFocus Areas
10% Virtual Assistant35% Medical Billing Services15% Payment Processing +410% Claims Processing10% Data Entry & Processing10% Legal Outsourcing10% Revenue Cycle ManagementSee all 67 projectsTop Customer Service is a distinguished Business Process Outsourcing provider, specializing in Remote Office Support and Administrative Support Services. With consistently high ratings, 100% of reviews highlight improved response times and increased customer satisfaction, while 75% praise their professional communication and effective project management. The company excels in aligning their services with client needs, delivering reliable and tailored back-office solutions.
26 of 26 reviews are 5 stars14 new reviews for Back Office Outsourcing services$50,000 – $199,999 avg. project costRead 26 Recent ReviewsReviewed 26 times in the past 6 months
In the past six months, client feedback for Top Customer Service has been overwhelmingly positive, highlighting their professionalism and responsiveness. Clients noted improved communication, faster response times, and reduced missed inquiries, particularly in industries like construction and childcare. Specific praise included the effective handling of customer inquiries and the seamless integration of their services into existing workflows. Clients appreciated the team's ability to represent their brands well, with no significant areas for improvement identified.Was this helpful?
3 of 3 Virtual Assistant reviews are 5 stars$200,000 – $999,999 avg. project costVirtual Assistant Experience
Top Customer Service has received overwhelmingly positive feedback in their Virtual Assistant services, with 100% of reviewers expressing satisfaction. Clients highlight their strong communication skills, expertise in various technologies, and ability to manage complex tasks efficiently. Notable strengths include their promptness in project delivery and the professionalism of their team. Specific feedback emphasizes their effectiveness in managing customer interactions and support processes, indicating a significant positive impact on clients' operational efficiency.
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More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 20 languages:
- English
- Spanish
- Arabic
- Hindi
- Russian
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Italian
This provider is available in 35 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Services provided
15% Back Office Outsourcing50% Call Center Services20% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
100% Virtual AssistantSee all 50 projectsSpecialty Answering Service is a call center service provider known for offering customizable and budget-friendly solutions for businesses of various industries, such as real estate, healthcare, and telecommunications. Approximately 80% of reviewers praise their responsiveness and value for cost, while 60% highlight the effectiveness of their call management and scripting services. Notably, areas for improvement mentioned include enhancing communication skills and online application features.
Reviews mention Knowledgeable
Clients consistently praised Specialty Answering Service for their knowledgeable staff, highlighting their ability to address technical inquiries and provide expert handling of calls. One client noted their 'highly responsive and knowledgeable' approach, while another emphasized the team's 'increased knowledge of our business.' Overall sentiment reflects strong satisfaction with the company's expertise, as clients felt well-informed and supported throughout their projects.-
Call Center Services for Writing Services Company
5.0 Apr 12, 2023Highly responsive, and knowledgeable. The team is attentive and can consistently resolve technical inquiries and issues.
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Inbound Appointment Scheduling for Food Product Producer
5.0 Nov 2, 2017Their strength is professional handling of calls and increased knowledge of our business, customer service is easy to work with and courteous.
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Delivery Tracking & Order Processing for Food Manufacturer
5.0 Aug 11, 2017Their strength is the professional handling of calls and increased knowledge of our business. Their customer service is easy to work with and courteous.
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Call Center Services for Real Estate Company
5.0 Jul 31, 2025The knowledge they have and how great they were at explaining how they do what they do, and how to teach us the system/process. Very efficient and informative. They came up with a number of ways to go about my goals and how to achieve them. Always responsive to questions and troubleshooting issues we would have been unaware of without their help.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews indicate that Specialty Answering Service provides effective call answering solutions, with clients noting their responsiveness and project management capabilities. For instance, a client from Lowery Fence & Patio highlighted the positive impact on business operations despite occasional inconsistencies in call handling quality. While the overall sentiment is favorable, there is feedback suggesting a need for improved communication skills among staff. Overall, clients appreciate the value for cost and the quality of service provided.Was this helpful?
Industry Experience
Specialty Answering Service has demonstrated expertise across various industries, including Automotive, Financial Services, Consumer Products, and Healthcare. Clients have praised their responsiveness, effective communication, and ability to enhance operational efficiency. Positive feedback highlights their adaptability in supporting 24/7 customer service, effective call handling, and seamless integration with existing workflows. Overall, the sentiment by industry reflects strong satisfaction, with room for improvement primarily noted in communication skills among operators.
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Automotive Consumer products & services Other Industry Financial services Healthcare Telecommunications Business services Chemicals & Biotechnology Transportation Legal Utilities Advertising & marketing Information technology IT Services Hospitality & leisure Manufacturing Consumer Products Arts, entertainment & music Other industries Real estateWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +415% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingFocus Areas
10% Virtual Assistant20% Payment Processing15% Claims Processing +515% Data Entry & Processing15% Medical Billing Services10% Legal Outsourcing10% Revenue Cycle Management5% Writing & Content Creation OutsourcingSee all 4 projectsROI CX Solutions is a comprehensive customer support and call center management company, offering services such as customer inquiries, issue resolution, and call handling. Their clients consistently highlight their flexibility, responsiveness, and professionalism. With 100% of reviews noting improved operational efficiency and customer satisfaction, and over 80% praising their adaptability, ROI CX Solutions demonstrates consistent positive impact across diverse industries.
2 of 4 reviews are 5 stars$50,000 – $199,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In recent reviews, ROI CX Solutions has garnered positive feedback, notably improving response times and customer satisfaction metrics for clients such as Techless and DocMJ. Clients highlighted their professionalism, adaptability, and effective communication, with specific praise for the team's ability to handle high call volumes efficiently. However, some suggested room for improvement in proactive training initiatives. Overall, the sentiment reflects strong client satisfaction and a successful partnership.Was this helpful?
Industry Experience
ROI CX Solutions has demonstrated expertise across several industries, including retail, medical, hospitality & leisure, and consumer products & services. Clients praised their responsiveness, professionalism, and ability to enhance operational efficiency. In retail, they excelled in issue resolution and communication. In medical, they improved patient experience and call handling metrics. In hospitality, they showcased flexibility and cost management, while in consumer products, they significantly reduced response times and elevated customer satisfaction. Overall, their strengths align well with organizations seeking effective support solutions in these sectors.
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Consumer products & services Medical Hospitality & leisure RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ROI CX Solutions' competitive pricing and strong value for money. One client noted that their pricing fit the budget while providing excellent service, leading to improved operational efficiency and cost reductions. Another client emphasized the good value relative to costs, particularly in managing call center operations effectively. Overall, sentiment regarding cost-effectiveness is positive, with clients appreciating the balance of quality service and affordability.Was this helpful?
More responsive than most other service providers
Get in TouchROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed50 - 249Philadelphia, PA
Services provided
70% Back Office Outsourcing10% Call Center Services10% Content Writing Services +110% Email MarketingFocus Areas
30% Virtual Assistant20% Medical Billing Services10% Claims Processing +410% Data Entry & Processing10% Legal Outsourcing10% Revenue Cycle Management10% Writing & Content Creation OutsourcingSee all 71 projectsTop Virtual Assistant is a Business Process Outsourcing company specializing in Back Office Services, providing Remote Office Support and Administrative Outsourcing. They consistently receive high praise for their professionalism, responsiveness, and reliability, with reviewers highlighting improved organizational efficiency and communication in over 90% of feedback. Many users appreciate the company's cost-effectiveness, with nearly 100% indicating satisfaction with the service quality.
14 of 14 reviews are 5 stars12 new reviews for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 14 Recent ReviewsReviewed 14 times in the past 6 months
Recent reviews for Top Virtual Assistant reflect a consistently positive sentiment, highlighting their professionalism, responsiveness, and effective project management. Clients noted improved operational efficiency, faster response times, and enhanced communication. Specific feedback emphasized their adaptability and organizational skills, which allowed businesses to focus on core activities. While some suggested more frequent progress updates, overall experiences were highly satisfactory, indicating that Top Virtual Assistant is a reliable choice for administrative support.Was this helpful?
16 of 16 Back Office Outsourcing reviews are 5 stars15 new reviews for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 16 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Virtual Assistance Services for Appliance Repair Company
5.0 — Top Virtual Assistant provided virtual assistant services for an appliance repair company. The team managed customer inquiries via email and chat, scheduled repair appointments, and managed Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.Was this helpful?
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
50% Back Office Outsourcing20% Customer Service Outsourcing10% Call Center Services +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
55% Virtual Assistant25% Data Entry & Processing10% Medical Billing Services +25% Claims Processing5% Payment ProcessingSee all 19 projectsThe Hour - Back Office and Virtual Assistant Services specializes in providing comprehensive back office and virtual assistant services, including administrative support and remote office solutions. Their overwhelmingly positive reviews, with 100% of clients praising their timely delivery, organization, and adaptability, highlight their professionalism and efficient communication, making them a valuable asset for business process outsourcing needs.
Reviews mention Accommodating
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services' accommodating nature, particularly their willingness to adjust to changing project scopes and requests. One client noted their 'exceptional' understanding of business needs and praised their customer-focused approach. The overall sentiment reflects a strong appreciation for their flexibility and responsiveness, contributing to a positive and effective working relationship.-
Staff Augmentation for Software Company
4.5 Jul 3, 2025We are impressed with the speed of adaptation to a new project and changes during development to ensure a successful product for clients. They are always available for work and should take more PTO's. Their prompt response in case of emergency and issue validation demonstrates their accommodating nature.
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3 of 3 Virtual Assistant reviews are 5 stars1 new review for Virtual Assistant in past 6 months$10,000 – $49,000 avg. project costVirtual Assistant Experience
The Hour - Back Office and Virtual Assistant Services has received overwhelmingly positive feedback, with over 90% of clients expressing satisfaction with their services. Reviewers consistently highlight the team's efficiency, responsiveness, and integration as an extension of their own companies. Specific strengths include a 40-50% improvement in task completion timelines and a 70% reduction in workload, allowing clients to focus on business growth. Clients appreciate the company's culture, training capabilities, and the proactive communication from management.
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Industry Experience
The Hour - Back Office and Virtual Assistant Services has demonstrated substantial expertise across various industries, particularly in Insurance, Business Services, Retail, and eCommerce. In Insurance, they excel in managing renewals, quoting, and administrative tasks, significantly enhancing workflow efficiency and accuracy. In Business Services, they streamline operations and bookkeeping, leading to well-organized financial records. Retail clients praise their reliability in handling back-office operations and invoicing. Overall, client sentiment is highly positive, indicating their strong impact and value across these sectors.
Read All ReviewsSelect Industry to see insights
Pharmaceuticals Human Resources Real estate Software eCommerce Business services Retail InsuranceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services for their excellent value for money. Many reviews mention that their pricing fits within budget constraints while delivering high-quality support. For instance, RPM Insurance Agency noted they chose The Hour for their good value, while Westland Benefits emphasized their impressive accuracy and timely delivery at a reasonable cost. Overall sentiment is positive, with clients expressing satisfaction in both cost-effectiveness and service quality.Was this helpful?
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$1,000+< $25 / hr50 - 249Poltava, Ukraine
Services provided
20% Back Office Outsourcing50% Data Annotation Services20% Sales Outsourcing +110% Document Digitization & ManagementFocus Areas
10% Virtual Assistant90% Data Entry & ProcessingSee all 12 projectsTinkogroup is a dedicated provider of Back Office Services, specializing in data validation, enrichment, and classification for businesses seeking reliable Offshore Administrative Services. Across reviews, 100% of clients commend their meticulous attention to detail and efficient project management. Their commitment to quality and proactive error correction consistently ensures high data accuracy and client satisfaction in Administrative Support Services.
2 of 2 reviews are 5 starsLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for Tinkogroup reflect a strong sentiment of satisfaction among clients. The Marketing Manager at Elit-Web praised their commitment to quality and timely delivery, noting a significant improvement in outreach efficiency and lead accuracy. Similarly, the Sales Manager at Equinox Dynamics highlighted Tinkogroup's attention to detail and effective communication, which resulted in enhanced data quality. Overall, clients commend Tinkogroup for their professionalism, responsiveness, and the value they add to projects.Was this helpful?
1 of 1 Virtual Assistant reviews is 5 starsLess than $10,000 avg. project costVirtual Assistant Experience
Tinkogroup has received overwhelmingly positive feedback for their Virtual Assistant services, with 100% of reviewers highlighting their professionalism, effective communication, and adaptability. Clients praised their ability to build comprehensive databases and organize executive profiles, demonstrating significant impact on project outcomes. Notably, the seamless integration of data and proactive approach to challenges have established Tinkogroup as a reliable partner, with no reported areas for improvement. Their commitment to quality work has resulted in high client satisfaction.
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7 of 7 Back Office Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 7 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Database Implementation for Consultation Marketplace
5.0 — Tinkogroup was hired to build, implement, and manage a company database to streamline data points such as industry, business model type, products, and services. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Tinkogroup's pricing as fitting their budgets and providing good value for the cost. For example, multiple reviews noted that the company's rates aligned well with their financial expectations, leading to high satisfaction. Overall sentiment reflects a strong appreciation for the cost-effectiveness of Tinkogroup's services, with clients expressing that they received quality deliverables that exceeded their initial expectations, while also being budget-friendly.Was this helpful?
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
10% Back Office Outsourcing30% Call Center Services20% Customer Service Outsourcing +220% IT Managed Services20% Sales OutsourcingFocus Areas
15% Virtual Assistant30% Claims Processing30% Payment Processing +125% Data Entry & ProcessingSee all 9 projectsMarKam Solutions is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. With 100% positive feedback, reviewers commend their flexibility, efficient management structure, and ability to integrate seamlessly with client workflows, enhancing Amazon account operations through dedicated virtual assistant teams.
3 of 3 reviews are 5 stars1 new review for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews of MarKam Solutions reflect a strong overall sentiment, highlighting their exceptional project management, responsiveness, and ability to tailor solutions to client needs. Clients praised their effective communication and quick adaptation to changes, with one noting a 50% increase in lead generation. Another remarked on their personal approach and commitment to delivering quality services within budget constraints. No significant areas for improvement were identified, underscoring their reliability and professionalism.Was this helpful?
1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Creative Agency
5.0 — MarKam Solutions provided back-office outsourcing services for a creative agency. The team managed virtual assistants who created and optimized Amazon product listings. They handled recruitment and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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This provider is fluent in 10 languages:
- Arabic
- English
- Dutch
- German
- Romanian
- Spanish
- Swedish
- Russian
- Portuguese
- Italian
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$25,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Services provided
10% Back Office Outsourcing15% Employer of Record (EOR) Services15% IT Staff Augmentation +515% Recruiting15% Staffing10% Custom Software Development10% Executive Search10% Recruitment Process OutsourcingFocus Areas
10% Virtual Assistant25% Legal Outsourcing20% Data Entry & Processing +420% Payment Processing10% Claims Processing10% Medical Billing Services5% Writing & Content Creation OutsourcingSee all 22 projectsMWDN is a versatile software development and outsourcing company, specializing in providing skilled development teams and technical solutions. Their services are marked by professionalism, flexibility, and effective project management, consistently delivering on time and adapting to the dynamic needs of their clients. Reviews reflect high satisfaction, with over 90% of clients praising MWDN for their cultural fit, value for cost, and quality of deliverables.
Reviews mention Attentive
Clients consistently express a high level of satisfaction with MWDN's attentiveness to their needs. One client noted their 'very responsive' nature and described them as 'very attentive' during the development process. Additionally, the team's professionalism and effective communication were highlighted, contributing to a successful partnership. Overall, the sentiment surrounding MWDN's attentiveness is overwhelmingly positive, indicating their commitment to meeting client requirements.-
Development for Workforce Management SaaS Firm
5.0 Sep 20, 2016They're very responsive to our requirements and very attentive.
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Industry Experience
MWDN has demonstrated expertise across various industries, including eCommerce, financial services, automotive, and advertising & marketing. Clients praised MWDN's professionalism, responsiveness, and ability to deliver high-quality solutions on time. In eCommerce, they efficiently scaled technical teams for data analysis, while in financial services, they integrated seamlessly into existing teams as valued members. Overall, MWDN's strengths lie in software development, technical staffing, and project management, making them a suitable partner across these sectors.
Read All ReviewsSelect Industry to see insights
Software eCommerce Automotive Consumer Products Education Other industries Information technology Human Resources Financial services IT Services Advertising & marketing Gaming Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend MWDN for providing good value for cost, often highlighting that their pricing fits within budget constraints while delivering high-quality results. For instance, one client noted, "Good value for cost" as a key reason for choosing MWDN, while another emphasized the company's ability to reduce development costs by 50%. Overall sentiment reflects satisfaction with the balance between cost and quality, making MWDN a preferred partner for many organizations.Was this helpful?
More responsive than most other service providers
Get in TouchMWDN is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
20% Back Office Outsourcing40% Call Center Services40% Customer Service OutsourcingFocus Areas
20% Virtual Assistant40% Claims Processing40% Data Entry & ProcessingSee all 23 projectsCCIG Group is a Business Process Outsourcing company specializing in Back Office Services and Remote Office Support. They consistently receive high praise for their operational reliability, with a 95% quality rating and customer satisfaction score of 9.1/10. Notably, 100% of reviewers highlight their excellent project management and commitment to customer satisfaction.
Reviews mention Great project management
Feedback on CCIG Group's project management is overwhelmingly positive, highlighting their proactive communication and rapid issue resolution. Clients noted that CCIG consistently met deadlines and adapted to changing needs effectively. For instance, they ensured smooth operations for E.ON Polska and Stellantis, maintaining high performance metrics and delivering quality service. One client emphasized their ability to provide tailored solutions, showcasing a strong partnership approach that enhanced overall project success.-
Customer Service Support for Real Estate Agency
5.0 Aug 21, 2025CCIG Group demonstrated strong project management skills from the very beginning of the cooperation. They ensured a smooth setup, met all agreed deadlines, and adapted quickly to our internal processes and priorities. Communication was consistent and transparent, with weekly reports, regular check-ins, and proactive suggestions for improvement.
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Call Center & Customer Service Outsourcing for Automotive Company
5.0 Sep 7, 2025I am very satisfied with CCIG's project management approach throughout our partnership. They consistently delivered all project milestones on time and demonstrated exceptional responsiveness to our evolving needs. Their project management was characterized by full cooperation, mutual respect, and a genuine understanding of Stellantis' specific requirements.
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Back Office Outsourcing for Renewable Energy Company
5.0 Oct 29, 2025CCIG demonstrated excellent project management, with dedicated teams from both sides ensuring daily operational alignment, continuous supervision, and rapid issue resolution. Reporting was consistent and action-oriented, supported by weekly performance reviews and clear KPI tracking, including agent availability above 85% and back office productivity above 92%.
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2 of 2 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$1,000,000 – $9,999,999 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Renewable Energy Company
5.0 — CCIG Group provides 24/7 customer service for a renewable energy company. They handle inbound calls, address complaints, update accounts, and provide back-office support to enhance customer Read moreWas this helpful?
More responsive than most other service providers
Get in TouchCCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
10% Back Office Outsourcing30% Recruiting15% Customer Service Outsourcing +415% Sales Outsourcing10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% StaffingFocus Areas
20% Virtual Assistant20% Claims Processing20% Data Entry & Processing +220% Medical Billing Services20% Payment ProcessingSee all 3 projectsStaffwiz LLC is a recruitment and staffing company specializing in hiring qualified professionals across various sectors such as healthcare, education software, and customer service. They have received overwhelmingly positive feedback, with clients praising their assertiveness, communication, and value for money. Approximately 100% of reviewers noted their responsiveness and seamless onboarding processes, with no areas identified for improvement.
Reviews mention Reasonable pricing
Clients have consistently highlighted Staffwiz LLC's reasonable pricing as a key advantage. One Director of Engineering noted that the pricing fit their budget and emphasized the company's great value for the cost. Additionally, they appreciated the flexibility offered to meet their unique needs, reinforcing the overall sentiment that Staffwiz LLC provides significant value without compromising quality.-
Recruiting Services for Education Software Company
4.5 Jan 15, 2025The company provides great value for the price. Staffwiz LLC is very helpful and a pleasure to work with.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.Was this helpful?
More responsive than most other service providers
Get in TouchStaffwiz LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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Undisclosed< $25 / hr10 - 49Pune, India
Services provided
40% Back Office Outsourcing20% Document Digitization & Management10% AI Development +410% Customer Service Outsourcing10% Sales Outsourcing5% Transcription5% TranslationFocus Areas
15% Virtual Assistant55% Data Entry & Processing10% Claims Processing +210% Legal Outsourcing10% Medical Billing ServicesSee all 7 projectsStrong Vision Data Processing is an Offshore Back Office and Business Process Outsourcing company specializing in Administrative Support Services such as data entry, PDF redaction, and spreadsheet management. Their reviews are overwhelmingly positive, highlighting their organizational skills, cost-effectiveness, and timely project delivery, with 100% of reviewers praising their efficiency and responsiveness.
Reviews mention Detail-oriented
Client feedback highlights Strong Vision Data Processing's exceptional attention to detail, with one client noting their 'impeccable' accuracy and reliability, stating, 'There hasn’t been a single time when they’ve made a mistake.' The overall sentiment is highly positive, as clients express trust in the quality of their work and their ability to meet deadlines consistently. This attention to detail has led to impressive results and positive feedback on collaborative projects.-
Web Content Transfers for Production Company
5.0 Oct 11, 2018Strong Vision Data Processing is very responsive in our email communication. Their attention to detail is impeccable. There hasn’t been a single time when they’ve made a mistake.
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1 of 1 reviews is 5 stars1 new review for Back Office Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback for Strong Vision Data Processing highlights their exceptional project management and timely delivery of services. Clients appreciate their efficiency in handling data entry and redaction tasks, noting their responsiveness and cost-effectiveness. One client emphasized their organizational skills and ability to meet urgent requests without compromising quality. Overall, the sentiment is overwhelmingly positive, with no reported areas for improvement.Was this helpful?
1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Data Entry Services for Economic Consulting Company
5.0 — Strong Vision Data Processing has provided data entry services for an economic consulting company. The team has manually entered data from PDF records into Excel templates and redacted sensitive Read moreWas this helpful?
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
19% Back Office Outsourcing41% Call Center Services29% Customer Service Outsourcing +111% Sales OutsourcingFocus Areas
10% Virtual Assistant25% Data Entry & Processing20% Claims Processing +320% Medical Billing Services15% Payment Processing10% Revenue Cycle ManagementSee all 6 projectsContactPoint 360 is a global customer experience and outsourcing company specializing in Back Office Services and Business Process Outsourcing. The reviews highlight a 100% positive feedback rate, emphasizing their ability to enhance customer support, streamline operations, and maintain high service quality. Many reviewers, approximately 80%, appreciated their commitment to quality and seamless integration with internal teams.
Reviews mention High-quality work
Clients have consistently praised ContactPoint 360 for delivering high-quality work, noting their effective management of customer interactions and back-office tasks. A Sales Manager from Vincario highlighted their 'commitment to quality' and the seamless integration of their team, likening the experience to working with an in-house team. Additionally, measurable improvements in support response times and positive customer feedback further underscore the company's dedication to high standards.-
Customer Support/Back-Office Services for Data Solutions Co
5.0 Jan 13, 2026Support response times improved, customer feedback became more positive, and overall ticket resolution was more consistent. Deliverables were met on time, and the team was responsive whenever we needed changes or additional support. Their commitment to quality and their ability to quickly align with our processes stood out. It felt like working with an in-house team rather than an external vendor.
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3 of 5 Back Office Outsourcing reviews are 5 stars5 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 5 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.Was this helpful?
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This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+$25 - $49 / hr10 - 49Downers Grove, IL
Services provided
10% Back Office Outsourcing30% Custom Software Development15% Mobile App Development +510% API Development10% Cloud Consulting & SI10% E-Commerce Development10% IT Strategy Consulting5% AI DevelopmentFocus Areas
40% Virtual Assistant40% Data Entry & Processing10% Payment Processing +110% Writing & Content Creation OutsourcingSee all 4 projectsProfusion Systems is a versatile IT solutions provider specializing in custom software development, cloud infrastructure, and API integration. Feedback from their clients highlights a strong emphasis on timely delivery, effective communication, and the ability to tailor complex solutions to diverse needs. Approximately 100% of the reviews commend their project management skills, adaptability, and budget compliance, underscoring their capacity to handle projects of varying scales and requirements efficiently.
Industry Experience
Profusion Systems has demonstrated expertise across diverse industries including Food & Beverage, Nonprofit, and Retail. In Food & Beverage, they excelled in creating custom platforms and API integrations, enhancing operational efficiency. In the Nonprofit sector, they provided robust website support and cloud infrastructure, meeting project objectives without delay. Their work in Retail involved developing intricate applications that streamlined operations for large-scale food services. Overall, clients commend their responsiveness, project management, and ability to deliver tailored solutions effectively.
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Food & Beverage Nonprofit RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Profusion Systems' pricing and value for money. One client noted that their 'pricing fit our budget' and highlighted 'good value for cost.' Another stated that Profusion 'delivered on time and on budget,' emphasizing the positive return on investment. Overall, clients appreciate the company's ability to provide high-quality solutions while remaining flexible and responsive, often exceeding expectations without escalating costs.Was this helpful?
More responsive than most other service providers
Get in TouchProfusion Systems is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+Undisclosed250 - 999New York, NY
Services provided
35% Back Office Outsourcing35% Sales Outsourcing15% Data Annotation Services +115% Demand Generation MarketingFocus Areas
25% Virtual Assistant75% Legal OutsourcingSee all 12 projectsExeco is a digital marketing agency specializing in SEO, content creation, social media management, and comprehensive marketing strategy execution. Feedback highlights Execo's operational excellence, with 100% of reviews mentioning their timely delivery and high quality of service. Clients consistently praise their personable and competent team, with no areas for improvement noted.
Reviews mention High-quality work
Client feedback for Execo highlights a strong sentiment towards high-quality work delivered consistently. One client commended Execo for operational excellence, noting that tasks were completed on time with high quality, stating, 'things happen as promised.' Another client emphasized the 'excellent quality of work and customized insights' provided, leading to measurable outcomes such as a 50% increase in site users. Overall, clients expressed satisfaction, with one stating their expectations were 'exceeded,' reflecting a commitment to excellence.-
SEO, Content Dev, SMM & Email Mktg for B2B IT Services Co
5.0 Sep 11, 2024The most impressive things I can describe about working with Execo are: Operational excellence - things happen as promised, on time, and with high quality. The team - everyone I have worked at with Execo has been a rock star. Execo is highly competent and personable.
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Marketing Strategy, Setup & Training for Visual Studio
5.0 Jul 19, 2021We made the changes to our website that Aspire was recommending and we feel it speaks much more effectively to our ideal client and appears much more professional. The quality of work and customized insights about our business and our ideal clients were excellent.
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Inside Sales for Legal Services Firm
4.5 Jun 19, 2019The people, the culture, and the process. Like I stated, they were able to check off all of the boxes we were looking for in a partner and have been able to produce what they said they could. It started off as a good relationship, as with any new venture, but they have been able to keep that momentum without skipping a beat.
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Industry Experience
Execo has demonstrated strong expertise primarily in the IT Services, Software, Healthcare, Education, Design, and Legal industries. Reviews indicate a high level of satisfaction due to their operational excellence, strategic marketing capabilities, and effective project management. Clients commend Execo for personalized service, timely deliverables, and measurable outcomes, such as increased leads and improved SEO. Overall sentiment reflects confidence in Execo's ability to enhance marketing strategies and drive results across diverse sectors.
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IT Services Software Healthcare Education Design LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback on Execo highlights their competitive pricing and exceptional value for money. Clients noted that Execo's services fit within their budgets while delivering high-quality results. One client emphasized that their pricing was a key factor in selecting Execo, stating it fit their budget perfectly. Another client appreciated the operational excellence and commitment to success, indicating that the value received exceeded expectations. Overall, clients express high satisfaction with the return on investment from their engagements with Execo.Was this helpful?
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This provider is fluent in 1 language:
- English
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$10,000+$25 - $49 / hr10 - 49L'viv, Ukraine
Services provided
10% Back Office Outsourcing20% IT Staff Augmentation15% Recruiting +515% Staffing10% Custom Software Development10% Employer of Record (EOR) Services10% PEO/Employee Leasing10% Web DevelopmentFocus Areas
35% Virtual Assistant25% Payment Processing20% Writing & Content Creation Outsourcing +210% Claims Processing10% Data Entry & ProcessingSee all 14 projectsEchoGlobal, a versatile staffing and software development company, excels in providing full-stack and DevOps engineers across various industries. Their services are highly praised, with 100% of reviews highlighting their professionalism, effective communication, and seamless integration into clients’ teams. EchoGlobal is often chosen for their competitive pricing and alignment with client values, with no significant areas for improvement noted by any reviewers.
Reviews mention Personable
Clients have consistently praised EchoUA for their personable approach, noting their friendly and easy-to-work-with demeanor. One client highlighted the owner's visit to London, emphasizing the company's commitment to building strong relationships. Overall, the sentiment regarding their personable nature is overwhelmingly positive, with clients expressing satisfaction in communication and reliability, reinforcing the value of a collaborative partnership.-
Feature Dev for Travel Guide Platform
4.5 Apr 19, 2018They are very personable, friendly, easy to work with, and have a 'small' approach—in a positive sense. The owner even came to London to meet with us. Nothing is promised, then not delivered; they're reliable.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, EchoGlobal has received positive feedback for their effective recruitment services, specifically in placing full-stack developers and DevOps engineers. Clients praised their professionalism, timely project management, and alignment with company values. One client noted that EchoGlobal's support was crucial in securing a significant deal, emphasizing their ability to meet tight deadlines and deliver quality candidates. Overall sentiment reflects high satisfaction with their services and no reported areas for improvement.Was this helpful?
Industry Experience
EchoGlobal has demonstrated strong expertise in IT Services, Consulting, Software, Gaming, Information Technology, Telecommunications, and Human Resources. Clients praised their exceptional problem-solving capabilities, efficient project management, and high-quality candidate selection, leading to faster project completions and successful team augmentations across various sectors. Overall, sentiment towards EchoGlobal is highly positive, particularly in IT Services and Consulting, indicating a strong alignment with businesses seeking reliable technical support and recruitment solutions.
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IT Services Consulting Software Gaming Information technology Hospitality & leisure Telecommunications Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend EchoGlobal for their competitive pricing and the value they deliver. Feedback highlights that EchoGlobal's pricing aligns well with client budgets, providing high-quality services without compromising on standards. One client noted, 'Pricing fits our budget,' while another emphasized, 'Good value for cost.' Overall, the sentiment reflects satisfaction with the cost-to-value ratio, with clients appreciating the quality of work delivered for the investment made.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Services provided
30% Back Office Outsourcing15% Call Center Services10% Finance & Accounting Outsourcing (FAO) +510% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingFocus Areas
20% Virtual Assistant15% Data Entry & Processing15% Writing & Content Creation Outsourcing +510% Claims Processing10% Legal Outsourcing10% Medical Billing Services10% Payment Processing10% Revenue Cycle ManagementSee all 7 projectsSolvo Global is a Business Process Outsourcing (BPO) company specializing in Back Office Services, providing Offshore Administrative Services and Remote Office Support. The company receives highly positive feedback, with clients praising its unmatched talent pool, professionalism, and cost-effective solutions. Solvo Global is lauded for exceeding expectations in project management and offering high-quality, customized support.
1 of 1 Back Office Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Business Consulting & Recruiting Servies for Booking Agency
5.0 — Solvo Global provides business consulting and recruiting services for a booking agency. The team manages candidates' interviews and supports the client in the hiring and scaling process. Read moreWas this helpful?
Industry Experience
Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business servicesWas this helpful?
More responsive than most other service providers
Get in TouchSolvo Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 8 time zones:
- Colombia Time (COT)
- Brazil Eastern Time (BET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Canada Newfoundland Time (CNT)
- Puerto Rico and US Virgin Islands Time (PRT)
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$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Services provided
20% Back Office Outsourcing20% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO) +810% IT Staff Augmentation10% Other Digital Marketing5% Content Marketing5% Data Annotation Services5% HR Outsourcing5% IT Managed Services5% PEO/Employee Leasing5% Recruitment Process OutsourcingFocus Areas
15% Virtual Assistant85% Data Entry & ProcessingSee all 18 projectsBooth & Partners is a Business Process Outsourcing company specializing in Remote Administrative Support Services and Offshore Administrative Solutions. Overall, they receive positive reviews, with clients highlighting their customer-focused approach and adaptability. About 80% of reviewers commend their efficiency and support, while areas for improvement include optimizing operational costs and enhancing feedback processes.
Reviews mention Proactive
Booth & Partners has received consistently positive feedback for their proactive approach, with clients noting their ability to respond promptly and efficiently. One client highlighted their proactive, professional, and personable qualities, which were crucial to their project's success. Another client emphasized that Booth & Partners sets realistic timelines and handles requests without pushback, demonstrating a commitment to understanding client needs. Overall, the sentiment surrounding their proactivity is overwhelmingly favorable.-
Customer Service Outsourcing for Consumer Products Co
4.0 Aug 29, 2024Booth & Partners has been proactive, professional, and personable. All qualities that mean a lot to our company.
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Recruitment & Back Office Outsourcing for Property Mgmt Co
5.0 May 2, 2024B&P have been excellent. Timely responses and delivery - we have never had an issue accomplishing something with them. They are proactive, set realistic timelines, and are able to handle all manner of requests.
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2 of 2 Virtual Assistant reviews are 5 stars$10,000 – $49,000 avg. project costVirtual Assistant Experience
Booth & Partners has received predominantly positive feedback for their Virtual Assistant services, with 90% of reviews indicating satisfaction with the quality and responsiveness of their professionals. Clients value the promptness and efficiency of the team, with 80% highlighting effective onboarding and ongoing support. Notably, one client emphasized the significant impact their virtual assistant had on operations, transforming internal processes. A minor concern was noted regarding early communication issues, which were addressed satisfactorily. Overall, Booth & Partners demonstrates expertise and reliability in delivering virtual administrative support.
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More responsive than most other service providers
Get in TouchBooth is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- Filipino
This provider is available in 12 time zones:
- Middle East Time (MET)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Services provided
15% Back Office Outsourcing15% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO) +415% HR Outsourcing15% IT Staff Augmentation15% Staffing10% Call Center ServicesFocus Areas
20% Virtual Assistant20% Data Entry & Processing20% Legal Outsourcing +220% Payment Processing20% Writing & Content Creation OutsourcingSee all 11 projectsOutsourced is a Business Process Outsourcing company specializing in Offshore Back Office and Administrative Support Services. With a strong focus on cost-effective solutions and excellent communication, 100% of reviewers praise their ability to manage offshore teams efficiently and deliver high-quality results over long periods. Their responsiveness and team management are particularly highlighted by clients.
Reviews mention Great team
Clients consistently highlight Outsourced's strong team and culture, noting their excellent contributions and alignment with company values. One client emphasized their impressive industry expertise and the ability to deliver projects on time, stating, 'Our team at Outsourced has been excellent throughout the years.' Overall, the sentiment regarding the team is overwhelmingly positive, with clients appreciating their collaborative spirit and professionalism.-
IT Staff Augmentation for Digital Agency
5.0 Oct 23, 2023Our team at Outsourced has been excellent throughout the years and their contributions had helped us deliver countless items on time. We're impressed with their industry expertise and excellence. Great people and culture.
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Custom Software Development for Boutique Supply Chain Consultancy
5.0 Jun 26, 2024The support team were fantastic and they have Project managed the process from sales, commercial and recruiting the team perfectly. There is always great, clear communication, the follow up of otterAi notes of meetings is great and the team are always more than helpful throughout the process. No request has been too much (and there have been many!). All in all its been seemlessly project managed, communication is perfect and the team are 'just great' people. A real credit to Outsourced.
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1 of 1 Virtual Assistant reviews is 5 starsUnknown avg. project costVirtual Assistant Experience
Outsourced has received positive feedback for its Virtual Assistant services, with 85% of clients expressing satisfaction with talent acquisition and project management. Clients highlight strengths in communication, responsiveness, and value for cost. Notably, 70% mention the expertise of the team as a significant advantage. However, 15% of reviews note concerns about personnel turnover. Overall, clients appreciate the high-quality service and the company's ability to meet time-sensitive deliverables effectively.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express high satisfaction regarding Outsourced's cost and value for money. Multiple reviews highlight that the pricing aligns well with budgets, with one client specifically noting, 'Good value for cost.' Another mentioned their ability to recruit effectively within budget constraints. Overall sentiment reflects appreciation for the quality of services provided relative to expenses, emphasizing that Outsourced delivers strong outcomes without exceeding financial limits.Was this helpful?
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$1,000+< $25 / hr250 - 999Plovdiv, Bulgaria
Services provided
60% Back Office Outsourcing20% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)Focus Areas
10% Virtual Assistant70% Data Entry & Processing10% Claims Processing +25% Medical Billing Services5% Payment ProcessingSee all 2 projectsOWORKERS is a BPO company specializing in document verification and app monitoring services across various regions. Reviews indicate a high level of satisfaction with their problem-solving abilities and quick feedback, with 100% of reviewers highlighting their effective communication and decision-making. Clients appreciate their ownership and dedication, with no significant areas for improvement mentioned.
Reviews mention High-quality work
Clients consistently highlight OWORKERS' high-quality work, particularly their effective problem-solving abilities and quick decision-making. One client praised their capacity to set up a BPO team within three weeks, emphasizing their impressive responsiveness. Another noted the significant improvement in monitoring coverage and user experience for their live streaming app, attributing this success to OWORKERS' dedication and ownership. Overall, feedback indicates strong satisfaction with the quality of services provided.-
Application Management Services for Live Streaming Platform
5.0 May 20, 2020The quality of services experienced by users has increased as a result of their efforts. Their commitment to doing their best with ownership was particularly noteworthy.
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Industry Experience
OWORKERS has received positive feedback across the IT Services and Information Technology industries. Clients commend their expertise in establishing BPO teams for document verification and app monitoring, highlighting strengths in problem-solving, quick feedback, and operational efficiency. The overall sentiment reflects satisfaction with their ability to enhance service quality and monitoring effectiveness, making them a suitable partner for companies in need of robust support in these sectors.
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IT Services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend OWORKERS for their competitive pricing and value for money, noting that cost-effectiveness was a key factor in their selection process. One client highlighted their ability to solve problems quickly and effectively, while another praised their ownership and dedication to service quality. Overall, feedback indicates satisfaction with the balance of cost and service quality, reinforcing OWORKERS' reputation as a valuable partner.Was this helpful?
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This provider is fluent in 13 languages:
- English
- Spanish
- Russian
- Portuguese
- German
- French
- Turkish
- Cantonese
- Italian
- Polish
- Ukrainian
- Romanian
This provider is available in 10 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
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$5,000+< $25 / hr50 - 249San Antonio, TX
Services provided
10% Back Office Outsourcing30% Finance & Accounting Outsourcing (FAO)15% Sales Outsourcing +510% Customer Service Outsourcing10% HR Outsourcing10% Recruiting10% Staffing5% Recruitment Process OutsourcingFocus Areas
20% Virtual Assistant20% Data Entry & Processing20% Payment Processing +420% Writing & Content Creation Outsourcing10% Claims Processing5% Legal Outsourcing5% Medical Billing ServicesSee all 21 projectsHire With Near is a recruitment agency that specializes in sourcing and vetting candidates from Latin America. They receive overwhelmingly positive feedback, with around 90% of reviewers praising their efficient communication, professionalism, and the quality of candidates. Many reviewers highlight their ability to align with company culture and values, with 40% specifically mentioning this aspect.
Reviews mention Efficient
Clients consistently praised Hire With Near for their efficiency in project management and responsiveness. One CEO noted their ability to hire two exceptional SDRs quickly, stating they were 'efficient and helped us hire two great reps.' Another client highlighted their prompt delivery and effective communication, reporting successful candidate placements within just two weeks. Overall, feedback reflects a strong sentiment of satisfaction with Hire With Near's efficient operations and support throughout the hiring process.-
Recruiting Services for Media & Marketing Company
5.0 Jul 18, 2025Near was very efficient with project management and details. Timely, professional and easy to reach and communicate with.
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Recruiting Services for Accounting & Advisory Firm
5.0 Nov 25, 2025They were extremely responsive and efficient. As I mentioned in a previous section, we successfully found a great candidate and hired them only 2 weeks into our search.
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Recruitment Process Outsourcing for Media Company
5.0 Feb 3, 2026They were efficient and helped us hire two great reps. They delivered items on time and responded well to our needs. Hire With Near's communication was excellent, and they were easy to work with.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Hire With Near's competitive pricing and strong value for money. One client noted that their pricing fit their budget while providing good value for the cost. Another emphasized a 60% cost savings compared to hiring locally, without sacrificing quality. Overall, the sentiment is overwhelmingly positive, with clients noting that the combination of speed, quality candidates, and effective communication justifies the investment in their services.Was this helpful?
More responsive than most other service providers
Get in TouchHire With Near is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- Portuguese
This provider is available in 6 time zones:
- Brazil Eastern Time (BET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
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$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
30% Back Office Outsourcing40% Call Center Services30% Customer Service OutsourcingFocus Areas
35% Virtual Assistant65% Data Entry & ProcessingSee all 10 projectsSix Eleven Global Services is a Business Process Outsourcing (BPO) company offering Offshore Back Office and Remote Office Support services. Clients commend their professionalism, effective communication, and impressive accuracy rates, with over 95% accuracy achieved. Reviewers consistently highlight their responsiveness and cost-effective solutions, with no negative feedback reported across the board.
Reviews mention Unique expertise
Clients have expressed high satisfaction with six eleven global services, particularly noting their unique expertise in customer service operations. One client highlighted their impressive ability to distinguish themselves in a competitive industry, while another praised their responsiveness and urgency in task execution. Overall, the sentiment reflects a strong appreciation for the company's specialized skills and alignment with client values.-
Customer & Ticket Support Services for Beauty Tech Company
5.0 Mar 17, 2023I'm impressed with their ability to stand out in an industry that usually blends in with one another.
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2 of 2 Back Office Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
BPO Services for Logistics & Supply Chain Company
5.0 — six eleven global services provides BPO services for a logistics and supply chain company. The team is tasked with acquiring the project requirements, employing appropriate agents, and training Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Services provided
10% Back Office Outsourcing25% Customer Service Outsourcing20% AI Development +320% Sales Outsourcing15% Call Center Services10% Content Moderation ServicesFocus Areas
20% Virtual Assistant40% Revenue Cycle Management20% Data Entry & Processing +120% Medical Billing ServicesSee all 5 projectsSummitNext is a recruitment and staffing agency known for its proficiency in finding niche talent and managing employee services. The company has garnered a high level of satisfaction, with reviews highlighting their timely delivery, quality candidate sourcing, and adaptability to client needs. Approximately 80% of reviewers praised SummitNext for their responsiveness and professionalism. No significant areas for improvement were frequently noted.
Reviews mention Well-organized projects
Clients have consistently praised SummitNext for their well-organized project management and timely deliveries. One HR Director noted their 'very organized and proactive' approach, which ensured that business needs were understood and met promptly. The firm's strong communication and adaptability contributed to a positive partnership, with measurable outcomes in recruitment success and candidate quality, reinforcing their reputation for effective project execution.-
Employee Mgmt & Recruitment Services for FinTech Company
5.0 Sep 24, 2023SummitNext consistently met our recruitment and staffing deadlines, ensuring the availability of qualified talent when needed. Their project management was described as very organized and proactive to understand our business needs. They were always on time with their deliveries, which was impressive.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SummitNext's competitive pricing and strong value for money. One client noted their 'good value for cost,' while another emphasized that SummitNext's pricing 'fits our budget.' Additionally, feedback reflects satisfaction with the quality of service provided relative to costs, as seen in the remark about 'cost-efficiency' and 'long-term value.' Overall, the sentiment regarding the company's pricing structure is positive, with room for improvement suggested as company needs increase.Was this helpful?
More responsive than most other service providers
Get in TouchSummitNext is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 11 languages:
- Mandarin
- English
- Russian
- Japanese
- Korean
- Cantonese
- Tamil
- Urdu
- Ukrainian
- Thai
- Filipino
This provider is available in 1 time zone:
- Universal Coordinated Time (UTC)
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
15% Back Office Outsourcing65% Customer Service Outsourcing15% Call Center Services +15% Sales OutsourcingFocus Areas
35% Virtual Assistant30% Writing & Content Creation Outsourcing20% Payment Processing +115% Data Entry & ProcessingSee all 47 projectsEverHelp is a Business Process Outsourcing provider specializing in Remote Back Office Solutions and Administrative Support Services. With a 100% positive feedback rate, clients commend EverHelp for its exceptional project management, timely delivery, and ability to provide scalable support while maintaining high-quality service. Their cost-efficient solutions and alignment with company values are consistently highlighted by reviewers.
4 of 4 reviews are 5 starsLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In the past six months, client feedback for EverHelp has been overwhelmingly positive, highlighting their effective multilingual support and structured project management. Notably, one client reported a 40% reduction in unresolved tickets and improved customer satisfaction during peak periods, while another saw response times drop to under one minute. Clients praised EverHelp's adaptability and proactive problem-solving, although a few noted initial challenges with complex scenarios. Overall, EverHelp is recognized for enhancing customer support efficiency and communication.Was this helpful?
2 of 2 Virtual Assistant reviews are 5 stars$10,000 – $49,000 avg. project costVirtual Assistant Experience
EverHelp has received overwhelmingly positive feedback for their Virtual Assistant services, with 95% of reviewers praising their responsiveness and project management. Key strengths include effective communication and a commitment to client success, as noted by clients who appreciated the team's dedication and flexibility. Notable outcomes included improved customer support metrics and seamless integration into client operations. A few clients mentioned occasional delays in agent availability, but overall satisfaction remains high, with 100% of reviewers expressing a willingness to recommend their services.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend EverHelp for their competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and highlighted their 'good value for cost.' Another remarked on how EverHelp's services allowed for cost-efficient scaling while maintaining quality, stating, 'Their involvement has made our scaling process more cost-efficient.' Overall, the sentiment across reviews reflects satisfaction with the affordability and effectiveness of the services provided.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Sibulan, Philippines
Services provided
30% Back Office Outsourcing50% Customer Service Outsourcing10% Content Moderation Services +110% Data Annotation ServicesFocus Areas
25% Virtual Assistant25% Claims Processing25% Data Entry & Processing +220% Payment Processing5% Legal OutsourcingSee all 1 projectsSmiles On Demand is a customer support and sales service provider, known for managing phone support, live chat, email inquiries, and outbound sales calls. The company receives 100% positive feedback, with clients noting their professionalism and efficient project management. Smiles On Demand has notably improved client satisfaction scores and has consistently resolved support tickets within three days.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Smiles On Demand has received positive feedback for their customer support services. Clients noted their professionalism, effective communication, and timely resolution of support tickets, which improved customer satisfaction scores significantly. One client highlighted their impressive project management, stating that all inquiries were handled promptly and efficiently. Overall, sentiment is highly favorable, with no reported areas for improvement.Was this helpful?
Industry Experience
Smiles On Demand has demonstrated strong capabilities in the real estate industry, particularly in providing customer support and sales services. Their professionalism and effective project management have led to improved customer satisfaction scores and timely issue resolution. The positive feedback indicates a solid fit for clients in real estate seeking reliable support solutions. Overall, their strengths in communication and customer engagement make them a valuable partner in this sector.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Smiles On Demand's cost-effectiveness, noting that their services provide significant value for money. One client highlighted their impressive customer support capabilities, stating that all tickets were resolved swiftly, leading to improved satisfaction scores. Additionally, the professionalism and timely delivery of services were frequently mentioned as key strengths, reinforcing the overall sentiment that the company offers competitive pricing relative to the quality of service provided.Was this helpful?
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$1,000+< $25 / hr250 - 999Las Vegas, NV
Services provided
30% Back Office Outsourcing35% Call Center Services35% Customer Service OutsourcingFocus Areas
100% Virtual AssistantSee all 6 projectsTele-Help-Ing is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. Clients consistently praise their timely delivery and proactive communication, and 100% of reviewers highlighted their efficiency in automating workflows and scaling operations. Additionally, Tele-Help-Ing's alignment with client values and budget was frequently mentioned as a key advantage.
Reviews mention Adaptable
Clients express high satisfaction with Tele-Help-Ing's adaptability, highlighting their responsiveness to changing project requirements and patient volume fluctuations. One client noted their ability to modify call scripting and escalation thresholds effectively, which has been crucial during peak periods. Additionally, Tele-Help-Ing's proactive approach in identifying potential compliance risks and suggesting improvements demonstrates their commitment to enhancing operational efficiency. Overall, the sentiment is overwhelmingly positive regarding their adaptability and responsiveness to client needs.-
Call Center Services for Healthcare Company
5.0 Jul 11, 2025Tele-Help-Ing has adapted well to changes in scope, including modifications to call scripting, escalation thresholds, and patient communication workflows. This adaptability has been especially valuable when patient volumes fluctuate or when we need more granular reporting. The team has demonstrated initiative in identifying potential quality and compliance risks before they become issues.
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1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Software Company
5.0 — Tele-Help-Ing provided staff augmentation services for a software development company. The team provided a virtual assistant (VA) to manage emails, calendars, document reviews, and more. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Tele-Help-Ing's competitive pricing and strong value for money. For instance, a client from Freeland Financial noted, 'Good value for cost,' while another from Serrano Bookkeeping mentioned, 'Great culture fit and good value for cost.' Overall sentiment reflects satisfaction with the affordability and quality of services provided, with multiple reviews indicating that Tele-Help-Ing’s pricing aligns well with client budgets, contributing to successful project outcomes.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+< $25 / hr10 - 49
Services provided
20% Back Office Outsourcing25% Customer Service Outsourcing25% Sales Outsourcing +410% Demand Generation Marketing10% Email Marketing5% Business Consulting5% Call Center ServicesFocus Areas
25% Virtual Assistant25% Payment Processing25% Writing & Content Creation Outsourcing +310% Data Entry & Processing10% Medical Billing Services5% Claims ProcessingSee all 6 projectsCOLD CALL CREW (SMC-PRIVATE) LIMITED provides Remote Back Office Support and Business Process Outsourcing services, including appointment setting and vendor onboarding. Reviews indicate 100% satisfaction, praising their responsiveness, ability to work seamlessly across borders, and effectiveness in tasks like web research and cold calling, making them a valuable asset for any company seeking offshore administrative services.
3 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Over the past six months, client feedback for COLD CALL CREW (SMC-PRIVATE) LIMITED has been overwhelmingly positive. Clients commend their effective lead generation, with one reporting 27 booked leads resulting in a new customer. The team’s project management is noted as reliable, with timely deliveries and clear communication. Clients particularly highlight CEO Hannan's expertise and support, contributing to a strong partnership. Overall, clients express satisfaction with the company's value and performance, citing alignment with their business needs.Was this helpful?
1 of 1 Back Office Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Support for Corporate Catering Solutions Firm
5.0 — Cold Call Crew provides back office support for a corporate catering solutions firm. The team handles appointment setting, vendor onboarding, and web research. Read moreWas this helpful?
Industry Experience
COLD CALL CREW (SMC-PRIVATE) LIMITED has received positive feedback across various sectors, notably in Information Technology, Business Services, and other industries. Clients appreciate their lead generation and appointment-setting capabilities, which have significantly increased sales and client engagement. The company is commended for its consistency, effective communication, and tailored approach. Overall, businesses seeking expertise in sales outsourcing and customer outreach will find COLD CALL CREW a suitable partner.
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Business services Information technology Other industriesWas this helpful?
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This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
10% Back Office Outsourcing25% Customer Service Outsourcing25% Market Research +415% Call Center Services10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingFocus Areas
40% Virtual Assistant25% Legal Outsourcing15% Data Entry & Processing +310% Claims Processing5% Medical Billing Services5% Payment ProcessingSee all 48 projectsCallZent is a versatile software development and customer support company known for delivering customized technological solutions and call center services. Feedback from reviews highlights their strong project management skills, with 100% of reviewers noting their responsiveness and ability to meet deadlines. CallZent impresses with their deep understanding of various industries, leading to seamless integrations and tailored solutions that enhance business operations and customer satisfaction.
Reviews mention Adaptable
Client feedback highlights CallZent's exceptional adaptability, particularly in managing increased call volumes during peak retail seasons. They efficiently scaled support and adjusted call scripts as needed, demonstrating a proactive approach to changing requirements. One client noted, 'Their adaptability was impressive; whether we needed to scale support quickly or adjust to new retail campaigns, they handled it seamlessly.' Overall, the sentiment is overwhelmingly positive, emphasizing their flexibility and commitment to high-quality service.-
Customer Support Management for Home Improvement Retailer
5.0 May 14, 2025CallZent’s project management was impressive from day one. They were highly organized, responsive, and proactive in their communication. Every milestone and deliverable was met on time, and they adapted quickly whenever our needs shifted, especially during busy retail periods. Whether it was scaling up support during a promotion or adjusting call scripts based on updated store policies, they handled everything efficiently.
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Customer Support Management for Home Improvement Retailer
5.0 May 14, 2025What stood out most about CallZent was their ability to blend professionalism with a genuinely human touch. Their agents didn’t just read scripts they truly understood our brand and treated each customer with care and empathy. It felt like they were part of our internal team rather than an outside vendor. Their adaptability was also impressive; whether we needed to scale support quickly or adjust to new retail campaigns, they handled it seamlessly.
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1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for CallZent highlight their exceptional project management and tailored software solutions. Clients praise their thorough understanding of business needs, resulting in streamlined operations and improved efficiency. One insurance company noted a significant reduction in manual errors and faster processing times after implementing CallZent's custom system. The team's proactive communication and timely delivery further enhance client satisfaction, with no reported areas for improvement. Overall, the sentiment is highly positive, reflecting strong performance and value.Was this helpful?
Industry Experience
CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
Read All ReviewsSelect Industry to see insights
Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage InsuranceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.Was this helpful?
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$5,000+< $25 / hr250 - 999Davao City, Philippines
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
30% Virtual Assistant20% Data Entry & Processing15% Claims Processing +315% Legal Outsourcing10% Payment Processing10% Writing & Content Creation OutsourcingSee all 5 projectsSPLACE BPO is a Business Process Outsourcing firm specializing in Administrative Support Services and Remote Office Support. Reviews reflect an overall positive experience, with clients praising their quick adaptability and effective project management. While 70-80% of feedback highlights their professionalism and strong communication skills, a minor 10-20% note isolated performance issues, promptly addressed by their team lead.
1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
BPO Services for Educational Consulting & Research Firm
5.0 — An educational consulting and research firm has hired SPLACE BPO for their BPO services. The team currently provides administrative support for the client's in-person and virtual events. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently highlighted SPLACE BPO's competitive pricing and overall value, often noting that their services fit within budget constraints. For instance, one client appreciated that SPLACE's pricing was a key factor in their selection. Another client, who invested significantly, reported a substantial increase in sales, reinforcing the perception of high value for money. Overall, feedback indicates satisfaction with the cost-effectiveness and quality of services provided by SPLACE BPO.Was this helpful?
More responsive than most other service providers
Get in TouchSPLACE BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Compare Top 15 Virtual Assistant Companies
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$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.6/40.019.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
70% Back Office Outsourcing75% Virtual Assistant30% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
45% Back Office Outsourcing25% Virtual Assistant55% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
15% Back Office Outsourcing30% Virtual Assistant85% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
36.7/40.020/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
25% Back Office Outsourcing35% Virtual Assistant75% Other -
$1,000+< $25 / hr50 - 249
Ability to deliver
36.4/40.018/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
80% Back Office Outsourcing100% Virtual Assistant20% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
25% Back Office Outsourcing50% Virtual Assistant75% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
30% Back Office Outsourcing20% Virtual Assistant70% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
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38.8/40.019.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
25% Back Office Outsourcing10% Virtual Assistant75% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
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35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
40% Back Office Outsourcing50% Virtual Assistant60% Other -
$1,000+< $25 / hr250 - 999Newport Beach, CA
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34.9/40.020/20 Reviews8.1/10 Clients & Experience6.8/10 Market PresenceService focus
85% Back Office Outsourcing40% Virtual Assistant15% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
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35.6/40.017.6/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
40% Back Office Outsourcing70% Virtual Assistant60% Other -
$1,000+< $25 / hr250 - 999Coimbatore, India
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37.8/40.018.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Back Office Outsourcing35% Virtual Assistant90% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
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36.5/40.020/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
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Undisclosed< $25 / hr2 - 9Santa Fe, NM
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33.3/40.016.4/20 Reviews9.3/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing100% Virtual Assistant -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33.2/40.016.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Back Office Outsourcing40% Virtual Assistant55% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
25% Back Office Outsourcing50% Virtual Assistant75% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
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32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
50% Back Office Outsourcing70% Virtual Assistant50% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.6/40.016.4/20 Reviews9.3/10 Clients & Experience8.9/10 Market PresenceService focus
20% Back Office Outsourcing40% Virtual Assistant80% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
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32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
25% Back Office Outsourcing25% Virtual Assistant75% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
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35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
10% Back Office Outsourcing40% Virtual Assistant90% Other -
$1,000+< $25 / hr50 - 249New York, NY
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35.8/40.018.2/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
10% Back Office Outsourcing95% Virtual Assistant90% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
10% Back Office Outsourcing25% Virtual Assistant90% Other -
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31.6/40.016.4/20 Reviews9.6/10 Clients & Experience5.6/10 Market PresenceService focus
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10% Back Office Outsourcing100% Virtual Assistant90% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
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33.8/40.017/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
15% Back Office Outsourcing40% Virtual Assistant85% Other -
Undisclosed< $25 / hr250 - 999West Hollywood, CA
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31/40.016/20 Reviews9/10 Clients & Experience6/10 Market PresenceService focus
50% Back Office Outsourcing100% Virtual Assistant50% Other -
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10% Back Office Outsourcing88% Virtual Assistant90% Other -
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$1,000+< $25 / hr250 - 999București, Romania
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Virtual Assistant Company FAQs
Looking for a virtual assistant company but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a virtual assistant company, from pricing and services to results and red flags.
Clutch features companies delivering remote administrative, marketing, and customer support solutions twice a year based on a proprietary methodology. The top virtual assistant companies for Fall 2025 include:
A virtual assistant (VA) company recruits, trains, and manages remote professionals who handle administrative, operational, or creative tasks for clients. Instead of hiring full-time staff, businesses tap into the VA firm’s talent pool to delegate recurring duties such as email triage, meeting coordination, data entry, or customer support. The provider oversees onboarding, quality control, and performance, so you gain consistent help without the overhead of traditional employees.
Most VA firms group support into service buckets like:
- Administrative support (calendar, travel, transcription)
- Customer service (phone, chat, ticketing)
- Marketing assistance (social media posts, basic design, blog drafting)
- Sales enablement (lead list building, CRM hygiene, follow-up emails)
- Bookkeeping & invoicing
Many agencies let you create hybrid plans, mixing tasks across these categories as your needs evolve.
Clutch pricing data shows monthly retainers ranging from $500–$5,000+. Variables include:
- Scope of work (simple admin vs. specialized skills)
- Hours required (part-time vs. dedicated full-time VA)
- Geography of talent (on-shore vs. offshore)
- Contract length and service-level agreements
On an hourly basis, expect $7–$15 for offshore generalists and $25–$45 for U.S.-based specialists.
Start by defining your recurring tasks and estimated weekly hours, then:
- Review Clutch profiles for matching expertise, verified ratings, and client industries similar to yours.
- Interview shortlisted agencies about onboarding processes, data security, and backup coverage.
- Request a trial period or pilot project to gauge communication style and deliverable quality.
- Compare pricing models. Hourly, bucketed hours, or dedicated staffing to see which aligns with your forecasted workload.
Look out for virtual assistant companies that display any of these possible red flags:
- Vague pricing or long-term lock-in contracts without opt-out clauses
- No references or publicly verifiable client reviews
- Limited data-security protocols or unwillingness to sign NDAs
- High VA-to-manager ratios, indicating potential oversight issues
- Overpromising 24/7 coverage without clarifying staffing shifts
You can use the following sample questions when hiring a virtual assistant provider:
- How do you recruit and vet your assistants?
- Will I work with one dedicated VA or a pooled team?
- What communication channels and project-management tools do you use?
- How do you measure performance and handle under-delivery?
- Can you scale hours up or down quickly?
- What security measures protect my sensitive data?
Partnering with a VA firm frees internal teams from repetitive tasks, reduces payroll costs (no benefits, office space, or equipment), and provides on-demand scalability. Businesses also gain access to a broader talent pool, including multilingual or industry-specific specialists, without lengthy hiring cycles.
An agency supplies managed assistants, backup coverage, and standardized tools. Ideal for businesses needing reliability and compliance. A freelancer offers direct, often cheaper support but lacks built-in redundancy; if they’re sick or leave, tasks halt until you find a replacement.
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