Customer Service Outsourcing for Consumer Products Co
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Customer Service Outsourcing
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Email Support Services Phone Support Services Order Processing & Taking
- Confidential
- Jan. 2022 - Ongoing
"Booth & Partners has been proactive, professional, and personable."
- Other industries
- San Francisco, California
- 51-200 Employees
- Online Review
- Verified
Booth & Partners provides outsourced customer service and support services for a consumer products company. The team has handled customer inquiries and has processed orders, returns, and warranty claims.
Booth & Partners' work has brought the client's ticket backlog to manageable levels, and the client's CSAT rating has averaged over 90% for over a year. The team has responded to tickets and calls on time and has met all expectations. The team's proactive and professional approach has stood out.