# Appointment Setter Online Appointment Setter Online Reviews (54), Pricing, Services & Verified Ratings - Premier Verified - 5.0 out of 5 average review rating - 32 connections joined Appointment Setter Online's Network [Visit Website](https://appointmentsetteronline.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) [Get a Custom Proposal](https://clutch.co/profile/appointment-setter-online) **We Book the Meetings, You Close the Deal** We are leader in Appointment Setting an **award-winning Appointment Setting** agency. We've booked **750,000+ Appointments** and produced over **$320M+** in pipeline value! We are a powerhouse team that takes the headache out of prospecting by booking qualified, high-intent sales appointments for businesses. We don’t just generate leads—we deliver sales-ready conversations straight to your calendar. **Our Process Is Very Simple:** Identify & Engage Your Ideal Prospects – We use data-driven outreach strategies to target the right audience. Book Sales Calls Directly in Your Calendar – No more wasted time on cold calls or unqualified leads. Qualify Leads for Maximum Conversions – Your sales team only speaks with decision-makers who are ready to buy. Optimize Outreach with AI & Automation – We leverage cutting-edge tools to maximize efficiency and results. **What You Get:** Proven Results – We’ve helped businesses scale with consistent, high-quality appointments. Customized Strategies – Every outreach campaign is tailored to your industry and target market. Tech-Powered Efficiency – We use AI, automation, and top CRM tools to streamline the process. Expert Team – Our specialists handle the entire appointment-setting process so you don’t have to. \-\-\--- Want to stop prospecting and start selling? We provide a **Free Trial** Let’s talk! **We book the meetings, you close the deals. It’s that simple.** We serve the following industries: Healthcare & Medical, B2B SaaS & Technology, Financial Services & Insurance, Real Estate, Manufacturing, and Professional Services. Whether you need healthcare appointment setting, SaaS lead generation, or financial services telemarketing, our outsourced SDR team delivers B2B cold calling, pipeline generation, and sales-qualified leads that convert. Want to stop prospecting and start selling? We offer a Free Trial — let's talk! We book the meetings, you close the deals. It's that simple. ## Company Information - Minimum project size: $1,000+ - Number of employees: 1,000 - 9,999 - 3 Locations: - London, England (Headquarters) - New York, NY - Toronto, Canada - Founded in 2010 - 13 languages: English, Spanish, Arabic, Hindi, Portuguese, German, French, Italian, Panjabi, Romanian, Hebrew, Swedish, Norwegian - 24 timezones: Australia Central Time (ACT), Argentina Standard Time (AGT), Alaska Standard Time (AKST), (Arabic) Egypt Standard Time (ART), Arabia Standard Time (AST), Australia Eastern Time (AET), Central African Time (CAT), Central European Time (CET), Canada Newfoundland Time (CNT), Central Standard Time (CST), Eastern Standard Time (EST), Eastern European Time (EET), Greenwich Mean Time (GMT), Gulf Standard Time (GST), Indiana Eastern Standard Time (IET), Middle East Time (MET), Midway Islands Time (MIT), Mountain Standard Time (MST), Near East Time (NET), New Zealand Standard Time (NST), Phoenix Standard Time (PNT), Pacific Standard Time (PST), South African Standard Time (SAST), Universal Coordinated Time (UTC) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 55% Sales Outsourcing - 25% Back Office Outsourcing - 20% Call Center Services ### Focus Areas - Back Office Outsourcing: - 80% Medical Billing Services - 20% Claims Processing - Sales Outsourcing: - 70% B2B Appointment Setting - 20% B2B Lead Generation - 10% B2B Lead Qualification - Outbound Services: - 70% B2C Telemarketing & telesales - 10% Collections Recovery Services - 10% Customer Surveys & Market Research Calls - 10% Third party verification - Inbound Services: - 70% Inbound appointment scheduling - 15% Answering services - 15% Virtual receptionist ### Industries - 5% Education - 5% Contracting - 5% Manufacturing - 5% Roofing - 5% Other industries - 5% Financial services - 5% Retail - 5% Construction - 5% Medical - 5% HVAC - 5% Legal - 5% Telecommunications - 5% Information technology - 5% Business services - 5% Hospitality & leisure - 5% Real estate - 5% Home Services - 5% Consumer products & services - 5% eCommerce - 5% Food & Beverage ### Clients - 40% Small Business (<$10M) - 40% Midmarket ($10M - $1B) - 20% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 5.0 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Appointment Setter Online is noted for providing good value for cost, with clients appreciating their proactive lead generation and appointment-setting services. Specific project costs range from $5,000 to $350,000, reflecting diverse client sizes and needs. **Most Common Project Size**: $10,000 to $49,000 based on 51 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Back Office Outsourcing: $10,000 to $49,000 based on 26 reviews - Call Center Services: $10,000 to $49,000 based on 26 reviews - Sales Outsourcing: $10,000 to $49,000 based on 23 reviews - Customer Service Outsourcing: $10,000 to $49,000 based on 19 reviews - Social Media Marketing: $10,000 to $49,000 based on 2 reviews - Accounting: $10,000 to $49,000 based on 1 review - Email Marketing: $50,000 to $199,999 based on 1 review ### Packages Offered - Call Center Services Packages — starting at $1,000/month - Sales Outsourcing Packages — starting at $900/month ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Appointment Setter Online Review Insights Overall Review Rating: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 ### Top Mentions - Timely (26 mentions) - Communicative (14 mentions) - Professional (13 mentions) - Well-organized projects (9 mentions) - Great project management (6 mentions) - High-quality work (6 mentions) - Adaptable (5 mentions) - Flexible (4 mentions) - Detail-oriented (3 mentions) - Reasonable pricing (3 mentions) - Reliable (3 mentions) - Exceeds expectations (2 mentions) - Meets deadlines (2 mentions) - Open to feedback (2 mentions) - Personable (2 mentions) - Transparent (2 mentions) - Efficient (1 mentions) - Exceptional results (1 mentions) - Great team (1 mentions) - Proactive (1 mentions) ### Review Highlights **Successful Integration with Client Systems** Appointment Setter Online successfully integrated with various client systems and CRMs, ensuring seamless operation and coordination, which was crucial for maintaining efficiency and workflow management. **Professionalism and Responsiveness** Appointment Setter Online was frequently commended for their professionalism, responsiveness, and ability to adapt to client feedback quickly, which helped maintain strong client relationships and trust. **Consistent Lead Quality Improvement** Appointment Setter Online consistently improved lead quality across various industries, leading to higher conversion rates and more predictable sales pipelines for their clients. This was evident in sectors ranging from HVAC to childcare and law. **Potential for Enhanced Targeted Outreach** While overall outreach was successful, some clients felt that more targeted efforts, particularly towards niche audiences, could further enhance results, suggesting an area for potential improvement. **Cost-Effective Solutions** Clients appreciated the cost-effective nature of Appointment Setter Online's services, often noting the good value for money compared to other service providers, which was a deciding factor in their choice. **Increased Sales and Revenue** Many clients reported significant increases in sales and revenue, often citing percentage increases in the range of 30% to 70%, as a direct result of Appointment Setter Online's services, especially in appointment setting and lead conversion. **Strong Industry Adaptability** The company demonstrated an ability to quickly understand diverse industries, from technical services to education, and adapt their approach to meet specific client needs, thereby delivering relevant and qualified leads. **Effective Communication and Follow-ups** Clients praised the company's effective communication and follow-up processes, which ensured that leads were nurtured appropriately and appointments were scheduled efficiently, reducing no-shows. **Comprehensive Customer Service** Beyond appointment setting, the company's customer service, including handling inbound calls and providing detailed follow-ups, was highlighted as a key area where they excelled, particularly in sectors like auto detailing and appliance repair. **Room for Improved Reporting** Some clients suggested that Appointment Setter Online could enhance their services by providing more detailed performance analytics and reporting, which would aid in long-term planning and strategy development. ### Appointment Setter Online Reviews #### Customer Services & Sales Outsourcing for Resume Writing Co (Featured Review) **The Project** - Services: Call Center Services, Customer Service Outsourcing, Sales Outsourcing - Project size: $200,000 to $999,999 - Project length: Dec. 2020 - Ongoing **Project Summary**: A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the evenings. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Optimized Resume - Industry: Other industries - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 9, 2025 **Feedback Summary**: Appointment Setter Online has been able to convert more than 90% of the leads they've received. The team is within the client's price range and has delivered more than expected. Appointment Setter Online communicates via Slack to coordinate with the client and have meetings with them. ""They have good agents, and I’m still using their services."" **BACKGROUND** Introduce your business and what you do there.I’m the owner of Optimized Resume, a resume writing company. We do ATS-optimized resumes designed to pass the application tracking system. We were one of the best services during COVID for optimized resumes and still are throughout all the states of the US. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Appointment Setter Online?During COVID, our office was closed, and we saw a hike in the orders of the resumes. Most people were looking for remote jobs, so we hired Appointment Setter Online to answer the incoming calls and chats. **SOLUTION** What was the scope of their involvement?We provide a free resume review whenever someone comes to our website. They can submit the resume, and we will call them to give them a detailed review of it. During our initial engagement with them, Appointment Setter Online was responsible for calling the customers and giving them the detailed points of what needed to be done. Then, they either closed that resume order over the phone or scheduled the final call with the writer.At that time, we had around 15 writers, and they were all fully booked, so we needed extra help. Appointment Setter Online also helped us manage the incoming calls and chats. They were doing everything except the resume editing. They managed all the calls, chats, and emails for the business.Sometimes, they had to make outbound calls. They called previous customers who submitted the form and never got a chance to speak with them. The team handled all the inquiries for our resume writing, cover letter writing, and LinkedIn profile optimization services.For the calls, we used RingCentral, and for the management, we used GoHighLevel. We still use them for our answering services. After 5 p.m., our calls go to their office, and they have two people who answer those calls, chats, and emails.What is the team composition?During our main engagement, we hired around 13 people to take and answer calls. We also hired two closers to close inquiries when needed. We currently worked with two teammates.How did you come to work with Appointment Setter Online?They were referred by someone.How much have you invested with them?We've spent around $350,000.What is the status of this engagement?We worked with them from December 2020 to February 2023. After that, our office opened, so we were able to take it from there. We still use them for answering services. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?During our main engagement, we had in our CRM that if we received around 100 leads a day from ads, we needed to convert at least 90 of them into a closing call or sell the product on the initial form. If they received 100 leads, they had to close at least 30 of them. We needed to give the customers a call within a few seconds whenever a lead landed in. We didn’t accept anybody if we didn’t call the lead within 30 seconds. Appointment Setter Online did well. We started with around three people and then scaled up to four. Resume writing is a different thing; it requires a lot of knowledge. I had to train the teammates and tell them the basics of resume writing. They learned quickly and were able to close more than 90% of leads. That was a big win for us, and I was satisfied with the team.How did Appointment Setter Online perform from a project management standpoint?We hired them on an hourly basis during our main engagement, so we paid them for the hours the agents worked and at the end of the week for whatever hours they consumed. They were within the price range.We use Slack to communicate and have meetings with the team.What did you find most impressive about them?They have good agents, and I’m still using their services. They aren't pricey; they're within the price limit we set. Appointment Setter Online has been able to deliver the target more than I expected.Are there any areas they could improve?I don’t have anything to say about that. They've done everything well for me.Do you have any advice for potential customers?Appointment Setter Online is mainly focused on appointment setting. If you tell them to do something else, they’ll say yes, but they’re very good at appointment setting. They’re not greedy and never asked me to onboard any other services. They've strictly done appointment setting, and they did it well. --- #### Lead Generation & Appointment-Setting Services for HVAC Co **The Project** - Services: Back Office Outsourcing, Call Center Services - Project size: $10,000 to $49,999 - Project length: Mar. 2024 - Feb. 2025 **Project Summary**: Appointment Setter Online provided lead generation and appointment-setting services for an HVAC company. The team managed outreach campaigns, contacted potential clients, and scheduled appointments. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Saihaj Tax Service - Industry: Financial services - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Mar 27, 2026 **Feedback Summary**: Appointment Setter Online's work resulted in a steady increase in scheduled meetings and higher-quality leads, which led to better conversions. The team followed a structured process, provided updates, and aligned appointments with the client's availability. Their consistency stood out. ""They maintained follow-ups without being aggressive and represented our brand professionally."" **BACKGROUND** Please describe your company and position.I am the Director of Saihaj Tax ServiceDescribe what your company does in a single sentence.We are an engineering and HVAC solutions provider delivering installation, maintenance, and energy-efficient systems for residential and commercial clients **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Appointment Setter Online to accomplish?As our business grew, we wanted a more proactive approach to acquiring new clients instead of relying solely on referrals. We engaged Appointment Setter Online to handle outbound lead generation and set qualified appointments with potential customers. **SOLUTION** How did you find Appointment Setter Online?Online SearchWhy did you select Appointment Setter Online over others?Great culture fitGood value for costReferred to meHow many teammates from Appointment Setter Online were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Their team handled outreach campaigns, contacted potential clients, introduced our services, and scheduled appointments with interested prospects. They also ensured proper follow-ups so opportunities were not missed.Key deliverables included:Outbound prospecting and outreachLead generation campaignsAppointment scheduling with interested clientsFollow-up communication and tracking **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We experienced a steady increase in scheduled meetings with potential clients. More importantly, the quality of leads improved, which resulted in better conversion into actual projects. It created a more predictable pipeline for our business.Describe their project management. Did they deliver items on time? How did they respond to your needs?Project management was consistent and dependable. They followed a structured process, kept us updated regularly, and ensured all appointments were aligned with our availability.What was your primary form of communication with Appointment Setter Online?Email or Messaging AppWhat did you find most impressive or unique about this company?What stood out most was their persistence and consistency. They maintained follow-ups without being aggressive and represented our brand professionally in every interaction.Are there any areas for improvement or something Appointment Setter Online could have done differently?The experience overall was very positive. If anything, more detailed performance analytics or campaign insights could help in long-term planning, but this was a minor point. --- #### Lead Gen/Appointment Setting for Electrical Commissioning Co **The Project** - Services: Sales Outsourcing - Project size: $50,000 to $199,999 - Project length: Feb. - Sep. 2025 **Project Summary**: Appointment Setter Online provided lead qualification and appointment-setting services for an electrical commissioning company. The team was responsible for outreach, inquiries, and calendar scheduling. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Manager, PA Electrical commissioning - Industry: Electric - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Mar 27, 2026 **Feedback Summary**: Appointment Setter Online's work improved the client's conversion rate and saved their internal team time. The team's structured process, clear communication, and consistency in follow-ups were commendable. Appointment Setter Online understood the client's business and delivered relevant leads. ""They didn't just set appointments—they ensured the leads were relevant and worth pursuing."" **BACKGROUND** Please describe your company and position.I am the Marketing Manager of PA Electrical commissioningDescribe what your company does in a single sentence.We provide electrical commissioning and technical services, ensuring systems are installed, tested, and fully operational for industrial and commercial projects. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Appointment Setter Online to accomplish?We partnered with Appointment Setter Online to improve how we handle incoming and outbound leads. Our main objective was to ensure that every inquiry was properly qualified and converted into scheduled appointments without burdening our internal technical team. **SOLUTION** How did you find Appointment Setter Online?Online SearchWhy did you select Appointment Setter Online over others?Great culture fitReferred to meCompany values alignedHow many teammates from Appointment Setter Online were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Their team managed appointment setting end-to-end, including initial outreach, responding to inquiries, qualifying potential clients, and scheduling meetings directly into our calendar. They also ensured that only serious and relevant prospects were passed on to us.Key deliverables included:Lead qualification and filteringAppointment scheduling with potential clientsCalendar management and coordinationConsistent follow-ups with prospects **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We saw a clear improvement in how leads were handled. Instead of dealing with unqualified inquiries, we started receiving pre-screened appointments, which improved our conversion rate and saved a significant amount of time for our internal team.Describe their project management. Did they deliver items on time? How did they respond to your needs?The process was very structured. Communication was clear, and they maintained consistency in scheduling and follow-ups. Appointments were handled on time, and coordination was smooth.What was your primary form of communication with Appointment Setter Online?Email or Messaging AppWhat did you find most impressive or unique about this company?Their ability to understand a technical service business stood out. They didn’t just set appointments—they ensured the leads were relevant and worth pursuing.Are there any areas for improvement or something Appointment Setter Online could have done differently?Overall, the experience was strong. More detailed reporting on lead sources could add extra value, but it didn’t impact results. --- #### Back Office Outsourcing for Childcare Center **The Project** - Services: Back Office Outsourcing - Project size: $50,000 to $199,999 - Project length: Feb. - Sep. 2025 **Project Summary**: Appointment Setter Online provided lead generation and appointment-setting services for a childcare center. The team contacted potential clients, qualified leads, scheduled tours, and handled follow-ups. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Director, Capilano Day Care - Industry: Education - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Mar 26, 2026 **Feedback Summary**: Thanks to Appointment Setter Online's efforts, the client saw an increase in scheduled tours and inquiries, as well as improved lead quality and conversion rates. The team understood the target audience, communicated effectively, provided regular updates, and completed tasks on time. ""They focused on quality, which made a real difference in our results."" **BACKGROUND** Please describe your company and position.I am the Marketing Director of Capilano Day CareDescribe what your company does in a single sentence.Capilano Daycare is a childcare center focused on providing a safe, caring, and educational environment for children. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Appointment Setter Online to accomplish?We hired Appointment Setter Online to increase enrollment by generating qualified leads and booking appointments with parents interested in our daycare programs. **SOLUTION** How did you find Appointment Setter Online?Online SearchWhy did you select Appointment Setter Online over others?Great culture fitGood value for costReferred to meHow many teammates from Appointment Setter Online were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The scope of work included outbound appointment setting, where their team contacted potential clients, answered basic inquiries, qualified interested parents, and scheduled daycare tours directly into our calendar. They also handled follow-ups to ensure higher show-up rates and maintained organized communication records. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We saw a clear increase in scheduled tours and parent inquiries. Our enrollment pipeline became more consistent, and the quality of leads improved, resulting in better conversion rates.Describe their project management. Did they deliver items on time? How did they respond to your needs?Project management was smooth and reliable. The team communicated effectively, provided regular updates, and consistently delivered appointments on time.What was your primary form of communication with Appointment Setter Online?Email or Messaging AppWhat did you find most impressive or unique about this company?Their ability to understand our target audience and consistently deliver qualified, interested parents rather than just volume stood out. They focused on quality, which made a real difference in our results.Are there any areas for improvement or something Appointment Setter Online could have done differently?Not At All --- #### Back Office Outsourcing for Truck Repair Company **The Project** - Services: Back Office Outsourcing, Call Center Services - Project size: $50,000 to $199,999 - Project length: Feb. - Sep. 2025 **Project Summary**: Appointment Setter Online provided lead generation and appointment-setting services for a truck repair company. The team reached out to potential clients, qualified leads, and scheduled appointments. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Manager, North Axis Truck Repair - Industry: Automotive - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Mar 26, 2026 **Feedback Summary**: Thanks to Appointment Setter Online, the client saw a noticeable increase in booked appointments and a more consistent sales pipeline. The team was organized and provided regular updates. Moreover, they maintained clear communication and delivered appointments and reports on time. ""Their ability to deliver high-quality, sales-ready appointments stood out."" **BACKGROUND** Please describe your company and position.I am the Marketing Manager of North Axis Truck RepairDescribe what your company does in a single sentence.North Axis Truck Repair is a professional truck repair company offering maintenance and roadside services for commercial vehicles. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Appointment Setter Online to accomplish?We hired Appointment Setter Online to increase our lead generation and ensure a consistent flow of qualified appointments for our truck repair services. **SOLUTION** How did you find Appointment Setter Online?Online SearchWhy did you select Appointment Setter Online over others?Great culture fitGood value for costReferred to meHow many teammates from Appointment Setter Online were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Their main responsibility was outbound appointment setting, including reaching out to potential clients, qualifying leads, and booking appointments directly into our calendar. They also handled follow-ups and ensured that only interested and relevant prospects were scheduled, helping us avoid wasting time on unqualified leads **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We experienced a noticeable increase in booked appointments and a more consistent sales pipeline. The leads provided were better qualified, which improved our conversion rate and overall efficiency.Describe their project management. Did they deliver items on time? How did they respond to your needs?Project management was very organized. The team provided regular updates, maintained clear communication, and consistently delivered appointments and reports on time. Their structured process made everything easy to track and manage.What was your primary form of communication with Appointment Setter Online?Email or Messaging AppWhat did you find most impressive or unique about this company?Their ability to deliver high-quality, sales-ready appointments stood out. They focused not just on quantity but on qualified prospects, which made a real difference in our resultsAre there any areas for improvement or something Appointment Setter Online could have done differently?Not At All --- #### Back Office Outsourcing for Law Firm **The Project** - Services: Back Office Outsourcing - Project size: $50,000 to $199,999 - Project length: Apr. - Aug. 2025 **Project Summary**: Appointment Setter Online provided back-office support for a law firm. The team screened potential clients, scheduled qualified appointments, and followed up on inbound and outbound leads. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Manager, Asad & co LAWYERS - Industry: Legal - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Feb 2, 2026 **Feedback Summary**: Thanks to Appointment Setter Online's efforts, the client saw increase in booked consultations, better lead quality, and improved response times. The team communicated clearly, provided regular updates, and managed appointments in a timely manner. Their professionalism and consistency stood out. ""Overall, we were satisfied with their services."" **BACKGROUND** Please describe your company and position.I am the Manager of Asad & co LAWYERSDescribe what your company does in a single sentence.Asad & Co. is a law firm providing professional legal services with a strong focus on client trust and effective legal representation. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Appointment Setter Online to accomplish?We hired Appointment Setter Online to handle appointment setting and lead qualification so our team could focus on legal work while increasing the number of qualified client consultations. **SOLUTION** How did you find Appointment Setter Online?Online SearchWhy did you select Appointment Setter Online over others?Great culture fitGood value for costReferred to meHow many teammates from Appointment Setter Online were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Appointment Setter Online managed inbound and outbound lead follow-ups, screened potential clients, scheduled qualified appointments, and maintained consistent communication with prospects. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We experienced an increase in booked consultations, better lead quality, and improved response times. Our lawyers were able to spend more time on cases instead of administrative follow-ups.Describe their project management. Did they deliver items on time? How did they respond to your needs?Project management was smooth and professional. The team communicated clearly, provided regular updates, and handled appointments in a timely manner.What was your primary form of communication with Appointment Setter Online?Email or Messaging AppWhat did you find most impressive or unique about this company?Their consistency, professionalism, and understanding of how to handle legal inquiries appropriately were the most impressive aspectsAre there any areas for improvement or something Appointment Setter Online could have done differently?Overall, we were satisfied with their services. Additional reporting or analytics on lead performance could further improve the experience. --- #### Back Office Outsourcing for Towing Company **The Project** - Services: Back Office Outsourcing - Project size: $10,000 to $49,999 - Project length: Feb. - Aug. 2025 **Project Summary**: Appointment Setter Online provided back-office support for a towing company. Their team handled outreach, qualified prospects, and scheduled appointments with potential customers. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder, C&R Towing - Industry: Automotive - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Feb 1, 2026 **Feedback Summary**: Thanks to Appointment Setter Online's efforts, the client experienced an increase in qualified leads and booked appointments. The team was well-organized, professional, and responsive. Moreover, they boasted a strong understanding of the client's business needs and were results-focused. ""The most impressive aspect was their ability to deliver high-quality, well-qualified appointments."" **BACKGROUND** Please describe your company and position.I am the Co-Founder of C&R TowingDescribe what your company does in a single sentence.C&R Towing is a professional towing service company providing fast, reliable roadside assistance and vehicle recovery services to customers. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Appointment Setter Online to accomplish?We hired Appointment Setter Online to help us generate qualified leads and book more appointments consistently so we could grow our customer base and increase daily service calls. **SOLUTION** How did you find Appointment Setter Online?Online SearchWhy did you select Appointment Setter Online over others?High ratingsGood value for costReferred to meHow many teammates from Appointment Setter Online were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The scope of work included appointment setting and lead generation services. Their team handled outreach, qualification of prospects, and scheduling appointments with potential customers who were genuinely interested in our towing services. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We experienced an increase in qualified leads and booked appointments. The leads were relevant to our services, and we saw better consistency in incoming inquiries, which helped improve our overall conversion rate.Describe their project management. Did they deliver items on time? How did they respond to your needs?Project management was well-organized and professional. Communication was clear, updates were regular, and all deliverables were completed on time.What was your primary form of communication with Appointment Setter Online?Email or Messaging AppWhat did you find most impressive or unique about this company?The most impressive aspect was their ability to deliver high-quality, well-qualified appointments and their strong understanding of our business needs. Their team was responsive and results-focused.Are there any areas for improvement or something Appointment Setter Online could have done differently?We were satisfied with the service overall and did not encounter any major issues. The experience met our expectations. --- #### Appointment Setting for Tree Care & Landscaping Co **The Project** - Services: Back Office Outsourcing, Customer Service Outsourcing - Project size: $10,000 to $49,999 - Project length: Aug. - Oct. 2025 **Project Summary**: Appointment Setter Online provided outbound and inbound calling support, lead outreach, and qualified appointment scheduling for a tree care and landscaping company. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Aba tree services - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Dec 22, 2025 **Feedback Summary**: Appointment Setter Online's work led to an increase in scheduled consultations and improved communication with prospects. The team's organized and responsive project management style allowed them to complete all deliverables on time. They also adapted their communication to the client's needs. ""Overall, the experience was very positive."" **BACKGROUND** Please describe your company and position.I am the Owner of Aba tree servicesDescribe what your company does in a single sentence.Abatree Services is a tree care and landscaping company that provides professional tree removal, trimming, and other outdoor services. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Appointment Setter Online to accomplish?We hired Appointment Setter Online to help us increase qualified leads, book more appointments with potential clients, and improve our communication and follow-up process with customers. Their focus was to support our sales funnel by handling appointment setting so we could focus on delivering excellent tree services. **SOLUTION** How did you find Appointment Setter Online?Online SearchWhy did you select Appointment Setter Online over others?High ratingsGood value for costReferred to meHow many teammates from Appointment Setter Online were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Appointment Setter Online provided outbound and inbound calling support, lead outreach, and qualified appointment scheduling. They made sure that potential customers were contacted professionally, screened for interest, and booked on our calendar when ready to talk. They also helped follow up with leads and kept us updated with clear reporting on the numbers of appointments and outcomes **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Since working with them, we saw an improvement in the number of scheduled consultations and stronger communication with prospects. Our sales team spent more time closing deals instead of chasing calls, which helped us serve more clients efficiently.Describe their project management. Did they deliver items on time? How did they respond to your needs?Their project management was organized and responsive. Deliverables were completed on schedule, and they adapted their communication to match our preferences. The team was quick to address our questions and kept us informed with timely updates.What was your primary form of communication with Appointment Setter Online?Email or Messaging AppWhat did you find most impressive or unique about this company?The team was quick to address our questions and kept us informed with timely updates.Are there any areas for improvement or something Appointment Setter Online could have done differently?Overall, the experience was very positive. One suggestion would be even more frequent performance summaries to help us forecast upcoming weeks more accurately, but that is a small improvement compared to the quality of the service we received. --- #### Appointment Setting Services for Renovation Company **The Project** - Services: Back Office Outsourcing, Customer Service Outsourcing - Project size: $10,000 to $49,999 - Project length: July - Oct. 2025 **Project Summary**: Appointment Setter Online provided appointment-setting services for a renovation company. The team reached out to prospects and potential customers, managed follow-ups, and scheduled appointments. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Reno care - Industry: Construction - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Dec 20, 2025 **Feedback Summary**: Appointment Setter Online helped the client achieve a significant increase in scheduled consultations, serious inquiries, and overall revenue. The team consistently delivered on time, communicated excellently, and adapted quickly to the client's changing priorities. They were detail-oriented. ""Their professionalism made collaboration smooth and effective."" **BACKGROUND** Please describe your company and position.I am the Owner of Reno careDescribe what your company does in a single sentence.We are RenoCare, a renovation company dedicated to transforming homes with quality craftsmanship and exceptional customer service. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Appointment Setter Online to accomplish?We partnered with Appointment Setter Online to help us increase our lead generation, book more qualified appointments with potential clients, and grow our renovation business without overwhelming our internal team. **SOLUTION** How did you find Appointment Setter Online?Online SearchWhy did you select Appointment Setter Online over others?Great culture fitGood value for costReferred to meHow many teammates from Appointment Setter Online were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Appointment Setter Online took charge of reaching out to prospects, initiating contact with potential customers, managing follow-ups, and scheduling appointments directly on our calendar. They worked closely with us to understand our services, ideal customers, and messaging so that every appointment was a meaningful opportunity. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Since working with them, we’ve noticed a significant increase in scheduled consultations and serious inquiries. The quality of leads improved, and we were able to convert more conversations into booked projects. This directly contributed to growth in our business pipeline and overall revenue.Describe their project management. Did they deliver items on time? How did they respond to your needs?Their communication was excellent, and deliverables were always on time. They consistently kept us updated, asked clarifying questions when needed, and were quick to adapt to any changes in our priorities. Their professionalism made collaboration smooth and effective.What was your primary form of communication with Appointment Setter Online?Email or Messaging AppWhat did you find most impressive or unique about this company?What impressed us most was their consistency and attention to detail  they didn’t just book appointments, they booked the right appointments. Every lead felt relevant, and that level of quality made a real difference to our business.Are there any areas for improvement or something Appointment Setter Online could have done differently?Our experience was overwhelmingly positive. If we could ask for anything, it would be slightly more frequent progress summaries  but even without that, the results spoke for themselves. --- #### Appointment Setting Services for Renovation & Flooring Co **The Project** - Services: Back Office Outsourcing, Customer Service Outsourcing - Project size: $10,000 to $49,999 - Project length: Aug. - Nov. 2025 **Project Summary**: Appointment Setter Online provided appointment-setting services for a renovation and flooring company. The team handled lead outreach, initial contact with prospects, follow-ups, and scheduled appointments. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Jowork Reno’s and Flooring - Industry: Construction - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Dec 20, 2025 **Feedback Summary**: Appointment Setter Online increased the number of scheduled consultations and inquiries from serious prospects. The team communicated smoothly and clearly, kept the client updated regularly, delivered on schedule, and was responsive. The client was highly satisfied with the engagement. ""Their support made it easy to stay organized and focused."" **BACKGROUND** Please describe your company and position.I am the Owner of Jowork Reno’s and FlooringDescribe what your company does in a single sentence.Jowork Reno’s and Flooring, where we turn houses into homes with exceptional renovation and flooring solutions. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Appointment Setter Online to accomplish?We hired Appointment Setter Online to help us generate more leads, book qualified appointments, and grow our client base without adding extra strain on our internal team. **SOLUTION** How did you find Appointment Setter Online?Online SearchWhy did you select Appointment Setter Online over others?High ratingsGood value for costReferred to meHow many teammates from Appointment Setter Online were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Their team handled lead outreach, initial contact with prospects, follow-ups, and scheduled appointments directly on our calendar. They worked closely with us to understand our services and target customers so the bookings they set were relevant and high-quality **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We saw a noticeable increase in scheduled consultations and inquiries from serious prospects who were genuinely interested in our renovation and flooring services. This helped us spend more time on real opportunities and less time chasing unqualified leadsDescribe their project management. Did they deliver items on time? How did they respond to your needs?Communication was smooth and clear  they kept us updated regularly, delivered appointments on schedule, and were responsive whenever we had questions or needed adjustments.What was your primary form of communication with Appointment Setter Online?Email or Messaging AppWhat did you find most impressive or unique about this company?Their support made it easy to stay organized and focusedAre there any areas for improvement or something Appointment Setter Online could have done differently?Our experience was very positive overall. One small improvement could be even more detailed progress summaries each week, but this didn’t take away from the value they delivered. --- #### Back Office Outsourcing for Construction Company **The Project** - Services: Back Office Outsourcing, Customer Service Outsourcing - Project size: $10,000 to $49,999 - Project length: July - Oct. 2025 **Project Summary**: Appointment Setter Online provided appointment-setting services for a construction company. The team was responsible for lead generation, managing outreach campaigns, and scheduling appointments. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Mexican Builder - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Dec 19, 2025 **Feedback Summary**: Appointment Setter Online helped the client increase inquiries, consultations, and project bookings. The team communicated regularly, stayed organized, and delivered results on schedule. They were quick to respond to questions and adapted their approach based on the client's feedback. ""Their professionalism made the process smooth and stress-free."" **BACKGROUND** Please describe your company and position.I am the Owner of Mexican builderDescribe what your company does in a single sentence.We are Mexican Builder, a construction and renovation company dedicated to delivering high-quality building services with professionalism and care. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Appointment Setter Online to accomplish?We partnered with Appointment Setter Online to help us increase our client outreach, generate more qualified leads, and consistently book appointments with potential customers who were genuinely interested in our services. **SOLUTION** How did you find Appointment Setter Online?Online SearchWhy did you select Appointment Setter Online over others?High ratingsGood value for costReferred to meHow many teammates from Appointment Setter Online were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The team was responsible for lead generation, managing outreach campaigns, contacting potential clients, and scheduling appointments. They handled follow-ups, filtered out non-serious inquiries, and ensured that the appointments they set were relevant and valuable for our business. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We experienced a clear rise in inquiries and scheduled consultations. More importantly, the leads were targeted and relevant, which helped us convert more prospects into paying clients. This led to noticeable growth in our project bookings.Describe their project management. Did they deliver items on time? How did they respond to your needs?The team communicated regularly, stayed organized, and delivered results on schedule. They were quick to respond to our questions and adapt their approach based on our feedback. Their professionalism made the process smooth and stress-free.What was your primary form of communication with Appointment Setter Online?Email or Messaging AppWhat did you find most impressive or unique about this company?Their support helped us connect with more clients and grow our construction business with confidence.Are there any areas for improvement or something Appointment Setter Online could have done differently?Overall, our experience was very positive. If anything, more detailed weekly updates would help us track progress even better, but this did not affect the quality of their work or the results we received. --- #### Back Office Outsourcing for Auto Detailing Company **The Project** - Services: Back Office Outsourcing, Call Center Services, Sales Outsourcing - Project size: $10,000 to $49,999 - Project length: May - Oct. 2025 **Project Summary**: Appointment Setter Online provided appointment-setting services for an auto detailing company. The team reached out to inquiries, qualified interested clients, scheduled appointments, and followed up on leads. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Auto holic detailers - Industry: Automotive - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Dec 18, 2025 **Feedback Summary**: Appointment Setter Online has helped the client achieve a noticeable increase in booked appointments and a decrease in unanswered inquiries. The team communicates straightforwardly and dependably, follows through with scheduled calls, and delivers exactly what was promised on time. ""They listened carefully and adapted quickly when our priorities shifted."" **BACKGROUND** Please describe your company and position.I am the Owner of Auto holic detailersDescribe what your company does in a single sentence.Autoholic Detailers is a professional auto detailing company focused on delivering high-quality care and customized services for cars, trucks, and specialty vehicles. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Appointment Setter Online to accomplish?We needed help improving our scheduling process and connecting with clients who showed interest but weren’t booking appointments consistently. Appointment Setter Online was brought in to help bridge that gap. **SOLUTION** How did you find Appointment Setter Online?Online SearchWhy did you select Appointment Setter Online over others?High ratingsGood value for costReferred to meHow many teammates from Appointment Setter Online were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Their team took over reaching out to inquiries, qualifying interested clients, and scheduling confirmed appointments directly on our calendar. They also followed up on leads and kept us informed with regular updates. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?After their work began, we saw a noticeable increase in booked appointments and fewer unanswered inquiries. This helped us maximize our team’s schedule and reduced the time we previously spent chasing leads.Describe their project management. Did they deliver items on time? How did they respond to your needs?Communication was straightforward and dependable. They followed through with scheduled calls and delivered exactly what was promised on time, without us having to constantly monitor progress.What was your primary form of communication with Appointment Setter Online?Email or Messaging AppWhat did you find most impressive or unique about this company?They listened carefully and adapted quickly when our priorities shifted or when we needed adjustments in how leads were followed up.Are there any areas for improvement or something Appointment Setter Online could have done differently?While everything ran smoothly overall, having a brief summary of lead responses each week would be helpful but this is a small suggestion compared to the value we received. --- #### Call Center Services for Nonprofit Organization **The Project** - Services: Back Office Outsourcing, Call Center Services, Customer Service Outsourcing - Project size: $10,000 to $49,999 - Project length: July - Oct. 2025 **Project Summary**: Appointment Setter Online provided call center services for a nonprofit organization. The team managed outreach to leads, followed up with inquiries, qualified prospects, and scheduled appointments. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Bridge to Home Org - Industry: Non-profit - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Dec 17, 2025 **Feedback Summary**: Appointment Setter Online's work resulted in a noticeable increase in scheduled calls with interested individuals and partners. The team was organized, efficient, and consistent in their communication and delivery. They were flexible and professional in adapting to the client's needs. ""They were responsive, flexible, and professional."" **BACKGROUND** Please describe your company and position.I am the Director of Bridge to home orgDescribe what your company does in a single sentence.Bridge To Home Org is a nonprofit organization focused on providing housing support and resources to individuals and families in need. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Appointment Setter Online to accomplish?We hired Appointment Setter Online to help us connect with community members and partners, schedule calls with potential beneficiaries and supporters, and improve our outreach process. **SOLUTION** How did you find Appointment Setter Online?Online SearchWhy did you select Appointment Setter Online over others?High ratingsGood value for costReferred to meHow many teammates from Appointment Setter Online were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Appointment Setter Online managed outreach to leads, followed up with inquiries, qualified prospects, and scheduled appointments on our calendar. They kept us updated on scheduled calls and provided regular progress reports. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Their work resulted in a noticeable increase in scheduled calls with interested individuals and partners. This improved our ability to engage more effectively and focus our internal team on delivering support services.Describe their project management. Did they deliver items on time? How did they respond to your needs?Project management was organized and efficient. Appointments were scheduled on time, tasks were completed as planned, and communication was consistent throughout the collaboration.What was your primary form of communication with Appointment Setter Online?Email or Messaging AppWhat did you find most impressive or unique about this company?They were responsive, flexible, and professional. Whenever we needed adjustments in messaging or scheduling, their team adapted quickly and worked to meet our expectationsAre there any areas for improvement or something Appointment Setter Online could have done differently?The experience was very positive overall. One area that could be improved is providing more detailed activity reports, but this did not affect the overall success of the project. --- #### Call Center Services for Online Education Company **The Project** - Services: Back Office Outsourcing, Call Center Services, Customer Service Outsourcing - Project size: $10,000 to $49,999 - Project length: July - Oct. 2025 **Project Summary**: Appointment Setter Online provided call center services for an online education company. The team reached out to potential leads, followed up with inquiries, qualified prospects, and scheduled appointments. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Admin, Bright learners - Industry: Education - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Dec 16, 2025 **Feedback Summary**: Appointment Setter Online helped the client receive a consistent flow of scheduled calls with qualified leads. The client's response times also improved. The team was responsive, flexible, and open to feedback. Moreover, they were well-organized and communicated clearly throughout the project. ""They were responsive, flexible, and open to feedback."" **BACKGROUND** Please describe your company and position.I am the Admin of Bright learnersDescribe what your company does in a single sentence.Bright Learners is an online education company based in Canada that provides structured learning programs and academic support for students. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Appointment Setter Online to accomplish?We hired Appointment Setter Online to help us connect with interested parents and students, qualify leads, and book consultation calls so we could increase enrollments and save time on outreach. **SOLUTION** How did you find Appointment Setter Online?Online SearchWhy did you select Appointment Setter Online over others?High ratingsGood value for costReferred to meHow many teammates from Appointment Setter Online were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The scope of work included reaching out to potential leads, following up with inquiries, qualifying prospects, and scheduling appointments directly on our calendar. They also provided regular updates on booked calls and lead status. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?As a result of their work, we received a consistent flow of scheduled calls with qualified leads. Our response time improved, and we were able to focus more on teaching and improving our programs while they handled outreach and scheduling.Describe their project management. Did they deliver items on time? How did they respond to your needs?Project management was well organized. Appointments were scheduled on time, tasks were handled as planned, and communication was clear throughout the project.What was your primary form of communication with Appointment Setter Online?Email or Messaging AppWhat did you find most impressive or unique about this company?They were responsive, flexible, and open to feedback. Whenever we needed adjustments in messaging or scheduling, their team responded quickly and aligned with our requirements.Are there any areas for improvement or something Appointment Setter Online could have done differently?Overall, the experience was very positive. More detailed reporting on call outcomes could add extra value, but this did not impact the overall success of the project. --- #### Back Office Outsourcing for Online Education Platform **The Project** - Services: Back Office Outsourcing, Customer Service Outsourcing, Sales Outsourcing - Project size: $10,000 to $49,999 - Project length: Aug. - Oct. 2025 **Project Summary**: Appointment Setter Online offers appointment-setting services for an online education platform. The team reaches out to leads and potential clients through calls and messages to schedule appointments. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Bright Learners Academy - Industry: Education - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Dec 15, 2025 **Feedback Summary**: Appointment Setter Online successfully booked a steady stream of calls with interested parents, resulting in better lead qualification, increased conversion opportunities, and enhanced enrollment potential. The team was responsive, adaptable, and open to feedback. They had a structured process. ""They were responsive, adaptable, and open to feedback."" **BACKGROUND** Please describe your company and position.I am the Owner of Bright learners academyDescribe what your company does in a single sentence.I run Bright Learners Academy, an online education business that offers structured learning programs and academic support for students. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Appointment Setter Online to accomplish?We hired Appointment Setter Online to help us book qualified appointments and calls with potential parents and students, improve lead follow-ups, and increase enrollment opportunities for our academy. **SOLUTION** How did you find Appointment Setter Online?Online SearchWhy did you select Appointment Setter Online over others?High ratingsGood value for costReferred to meHow many teammates from Appointment Setter Online were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Reaching out to leads and potential clients through calls and messagesQualifying leads and understanding their needsScheduling appointments and consultation calls on our calendarProviding updates and feedback on appointment-setting activities **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?A steady flow of scheduled calls with interested parentsBetter lead qualification, which improved call qualityHigher conversion opportunities and increased enrollment potentialMore time for our internal team to focus on teaching and strategyDescribe their project management. Did they deliver items on time? How did they respond to your needs?Project management was well organized. Appointments were booked on time, communication was consistent, and deadlines were met. They kept us informed and maintained a structured process.What was your primary form of communication with Appointment Setter Online?Email or Messaging AppWhat did you find most impressive or unique about this company?They were responsive, adaptable, and open to feedback. Whenever we needed changes in messaging or scheduling, their team adjusted quickly and aligned with our goals.Are there any areas for improvement or something Appointment Setter Online could have done differently?The overall experience was very positive. More detailed reporting on call outcomes could be helpful, but this is a minor improvement --- #### Appointment Setting for Appliance Repair Company **The Project** - Services: Back Office Outsourcing, Customer Service Outsourcing, Sales Outsourcing - Project size: $10,000 to $49,999 - Project length: Oct. - Nov. 2025 **Project Summary**: Appointment Setter Online provided appointment-setting services for an appliance repair company. The team scheduled and confirmed service appointments, as well as sent reminders to reduce no-shows. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Royal City Appliance - Industry: Business services - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Dec 6, 2025 **Feedback Summary**: Appointment Setter Online's work increased the client's booking volume and reduced missed or dropped leads. The team maintained clear communication, provided regular status updates, and adhered to agreed workflows. Their responsiveness, adaptability, and flexibility were commendable. ""Their availability and flexibility made collaboration easy and efficient."" **BACKGROUND** Please describe your company and position.I am the CEO of royal city applianceDescribe what your company does in a single sentence.From fridges to ovens, we provide fast, reliable repair solutions to ensure your business operations stay efficient and uninterrupted. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Appointment Setter Online to accomplish?We engaged Appointment Setter Online to manage our incoming service requests and customer appointments — specifically to increase the number of confirmed service calls, reduce missed leads, and streamline scheduling for our appliance repair business at Royal City Appliance. **SOLUTION** How did you find Appointment Setter Online?Online SearchWhy did you select Appointment Setter Online over others?Great culture fitGood value for costReferred to meHow many teammates from Appointment Setter Online were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Scheduling and confirming service appointments, matching customers with appropriate technicians, and integrating bookings into our internal calendar / dispatch systemSending confirmation messages and reminders to customers to reduce no-showsHandling post-service follow-ups to confirm satisfaction and capture potential additional service opportunities or upsells (e.g. maintenance plans or part replacements) **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Our booking volume increased noticeably: many more service calls were scheduled per week compared to when scheduling was managed manually.We observed a reduction in missed or dropped leads: nearly every inbound inquiry was followed up and converted into a scheduled appointment.Customer satisfaction improved, as clients appreciated prompt follow-ups and clear communication.Describe their project management. Did they deliver items on time? How did they respond to your needs?Project management was smooth and professional. Appointment Setter Online maintained clear communication, provided regular status updates, and adhered to agreed workflows. Deliveries  in terms of scheduling, confirmation, and reporting were timely and consistent.What was your primary form of communication with Appointment Setter Online?Email or Messaging AppWhat did you find most impressive or unique about this company?They were responsive and adaptive: when we requested certain modifications (e.g. adding custom fields in the intake form to capture appliance model/serial number, or adjusting our scheduling rules), they implemented those changes promptly. Their availability and flexibility made collaboration easy and efficientAre there any areas for improvement or something Appointment Setter Online could have done differently?One area for improvement could be deeper integration support with our internal CRM or dispatch system — a tighter sync would reduce manual transfers and lower chances of human error. Also, having periodic performance reviews or summary reports (e.g. weekly or monthly) showing number of leads handled, conversion rate, no-shows, etc., would help us better track ROI and plan resources --- #### Lead Generation for Early Education Company **The Project** - Services: Back Office Outsourcing, Customer Service Outsourcing, Sales Outsourcing - Project size: $10,000 to $49,999 - Project length: June - Oct. 2025 **Project Summary**: Appointment Setter Online provided lead generation services for an early education company. The team identified and contacted potential leads, conducted initial qualification, and scheduled discovery calls. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Manager, Early Edge Consultancy - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Dec 6, 2025 **Feedback Summary**: Appointment Setter Online increased the number of booked appointments, qualified calls, and monthly revenue for the client. The team reduced the workload on the client's internal team and was responsive, flexible, and proactive. They also maintained clear communication and offered weekly updates. ""They were responsive, flexible, and proactive."" **BACKGROUND** Please describe your company and position.I am the Marketing Manager of early edge consultancyDescribe what your company does in a single sentence.Early Edge Consulting supports early childhood education centers with expertise in consultation, design, construction, financing, staff recruitment, licensing, and daycare management to create enriching learning environments for children. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Appointment Setter Online to accomplish?We hired Appointment Setter Online to handle our lead generation and appointment-setting needs. Our main objective was to fill our sales calendar with qualified prospects so our internal team could focus on consultations and strategy rather than cold outreach. **SOLUTION** How did you find Appointment Setter Online?Online SearchWhy did you select Appointment Setter Online over others?Great culture fitGood value for costReferred to meHow many teammates from Appointment Setter Online were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Appointment Setter Online managed the entire outbound outreach process, including:Identifying and contacting potential leadsConducting initial qualificationScheduling discovery calls on our calendarManaging reminders, confirmations, and follow-upsPreparing weekly performance updatesThey executed multi-channel outreach via email and calls and handled all communication until a lead was fully qualified and scheduled. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Within the first month, we saw a meaningful increase in booked appointments  averaging 12–15 qualified calls per week, significantly higher than our previous numbers. Our lead-to-call conversion improved, and our sales pipeline became more predictable. These results positively impacted our monthly revenue and reduced the workload on our internal team.Describe their project management. Did they deliver items on time? How did they respond to your needs?Project management was smooth and organized. They delivered all tasks  outreach, follow-ups, and scheduled calls  on time and maintained clear communication. Weekly updates were consistently shared, and any adjustments to scripts or targeting criteria were handled promptly.What was your primary form of communication with Appointment Setter Online?Email or Messaging AppWhat did you find most impressive or unique about this company?They were responsive, flexible, and proactive. If we needed changes in messaging, target niche, or qualification criteria, they adapted quickly. Their team stayed accessible and acted on feedback without delays.Are there any areas for improvement or something Appointment Setter Online could have done differently?The only improvement we would suggest is providing more granular reporting on lead quality trends and source breakdowns. This would help us plan our future campaigns more strategically. Overall, the experience was positive and exceeded expectations. --- #### Call Center Services for Nonprofit Organization **The Project** - Services: Call Center Services, Customer Service Outsourcing - Project size: $10,000 to $49,999 - Project length: Nov. 2024 - Mar. 2025 **Project Summary**: Appointment Setter Online provided call center services for a nonprofit organization. The team handled end-to-end outreach, including contacting potential donors, scheduling meetings and follow-up calls. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive Director, Bridge To Home Org - Industry: Non-profit - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Nov 29, 2025 **Feedback Summary**: Appointment Setter Online successfully helped the client increase their scheduled donor meetings by 50% and confirmed fundraising calls by 40%. The team provided weekly reports, communicated changes and updates quickly, and managed follow-ups efficiently. Their personable approach was commendable. ""They took the time to understand our nonprofit's purpose and tailored their outreach to align with our values."" **BACKGROUND** Please describe your company and position.I am the Executive Director of Bridge To Home OrgDescribe what your company does in a single sentence.Bridge To Home Org is a non-profit organization dedicated to providing transitional housing and supportive services for individuals experiencing homelessness. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Appointment Setter Online to accomplish?We engaged Appointment Setter Online to improve our donor outreach and scheduling process — specifically to schedule regular fundraising calls and meetings with potential donors, and to streamline follow-ups so we could increase our outreach efficiency and donor conversion rate. **SOLUTION** How did you find Appointment Setter Online?Online SearchWhy did you select Appointment Setter Online over others?High ratingsGood value for costReferred to meHow many teammates from Appointment Setter Online were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Appointment Setter Online handled end-to-end outreach: they researched and compiled a list of qualified prospects, contacted potential donors via email and phone, scheduled meetings and follow-up calls, and provided us with a weekly report of outreach activities and scheduled appointments. They also synced scheduling with our calendar system and ensured confirmations and reminders were sent to potential donors. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Within three months of starting, our scheduled donor-meetings per month increased by about 50%, compared to before the engagement. Also, the number of confirmed fundraising calls rose by 40%, and we observed a 25% increase in pledges from new donors — showing clear improvement in donor engagement and fundraising effectiveness.Describe their project management. Did they deliver items on time? How did they respond to your needs?Project management was excellent. Appointment Setter Online delivered the weekly reports and meeting schedules on time, consistently. Communication was prompt — any changes or updates were shared with us quickly, and follow-ups were managed efficiently. All scheduled calls and meetings were arranged as committed.What was your primary form of communication with Appointment Setter Online?Email or Messaging AppWhat did you find most impressive or unique about this company?What impressed me most about Appointment Setter Online was their ability to combine professionalism with genuine care for our mission. They didn’t just make calls; they took the time to understand our nonprofit’s purpose and tailored their outreach to align with our values. Their consistency, transparency, and the level of personalization they brought to every interaction felt unique compared to other agencies we’ve worked with. Their dedication to treating our donors with respect and warmth truly stood out.  Are there any areas for improvement or something Appointment Setter Online could have done differently?If there’s room for improvement, it would be in providing more granular reporting  --- #### Call Center & Sales Outsourcing for Appliance Repair Company **The Project** - Services: Call Center Services, Sales Outsourcing - Project size: $10,000 to $49,999 - Project length: July - Nov. 2025 **Project Summary**: Appointment Setter Online provided outbound call services for an appliance repair company. The team handled customer outreach, follow-up calls, appointment scheduling, and generating qualified leads. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Jolly Appliance - Industry: Consumer products & services - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Nov 24, 2025 **Feedback Summary**: Appointment Setter Online's work increased the client's confirmed appointments, qualified leads, and conversion rate. The team brought in consistent new customers and improved the client's revenue and lead flow. Appointment Setter Online was professional, reliable, and easy to work with. ""The most impressive thing about this company was their professionalism and consistency."" **BACKGROUND** Please describe your company and position.I am the CEO of Jolly ApplianceDescribe what your company does in a single sentence.We offer comprehensive home appliance repair services to keep your household running smoothly. From fridge and dryer repairs to fixing washing machines, dishwashers, microwaves, and ovens, our expert technicians provide fast, reliable solutions for all your appliance needs **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Appointment Setter Online to accomplish?We hired Appointment Setter Online to increase our appliance repair appointments by reaching more potential customers through outbound calling. Our goal was to get consistent, qualified bookings and a steady flow of leads. **SOLUTION** How did you find Appointment Setter Online?Online SearchWhy did you select Appointment Setter Online over others?High ratingsGood value for costHow many teammates from Appointment Setter Online were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The scope of work included running a full outbound calling campaign for our appliance repair business. Their team handled customer outreach, follow-up calls, and appointment scheduling. Key deliverables included daily call activity, confirmed appointments, customer feedback reports, and regular updates on campaign performance. They were responsible for generating qualified leads and making sure each appointment was properly scheduled and verified. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We saw a clear increase in confirmed appointments, more qualified leads, and a higher conversion rate from calls to actual repair jobs. Our daily bookings went up, and the campaign brought consistent new customers. Overall, the outbound calling directly improved our revenue and lead flow.Describe their project management. Did they deliver items on time? How did they respond to your needs?Their project management was smooth and organized. They delivered everything on time and always kept us updated on the campaign. Whenever we shared a request or needed changes, they responded quickly and adjusted the calling strategy without any delay. Overall, they were reliable and easy to work with.What was your primary form of communication with Appointment Setter Online?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The most impressive thing about this company was their professionalism and consistency. They understood our business quickly, delivered real results, and treated every call like it mattered. Their ability to bring in qualified appointments without wasting time made them stand out.Are there any areas for improvement or something Appointment Setter Online could have done differently?Everything went well, but they could improve by sharing slightly more detailed call reports. A bit more insight into customer feedback would help us plan future campaigns even better. --- #### Appointment Setting Services for Garage Repair Services Co **The Project** - Services: Call Center Services - Project size: $10,000 to $49,999 - Project length: Jan. 2025 - Ongoing **Project Summary**: Appointment Setter Online provides appointment setting services for a garage repair services company. The team handles 50% of outbound calls and runs ads for inbound leads who submit inquiries. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Owner, Garage Repair Services Company - Industry: Construction - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 30, 2025 **Feedback Summary**: Appointment Setter Online has increased the client's sales by 40%. The team is always available and never misses a call. Appointment Setter Online meets deadlines and stays on budget. The client communicates with the team via email, Zoom, and Slack. ""Appointment Setter Online's team has great communication skills and knows our product carefully."" **BACKGROUND** Introduce your business and what you do there.I’m the owner of a garage repair services company. We handle door repairs and garage renovations. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Appointment Setter Online?We needed help gaining more audience and leads to increase our revenue and pipeline. **SOLUTION** What was the scope of their involvement?Appointment Setter Online provides appointment setting services for us. The team handles 50% outbound calls and runs ads for inbound leads who submit inquiries. The team handles renovation inquiries and uses GoHighLevel, Aircall, and Google Sheets to manage the process.What is the team composition?We work with a manager and two appointment setters.How did you come to work with Appointment Setter Online?I found Appointment Setter Online on LinkedIn while searching for appointment setters to outsource. As a new company, we didn't have a big budget to hire someone locally. However, Appointment Setter Online offered an affordable price, so we went with them.How much have you invested with them?We’ve spent around $25,000.What is the status of this engagement?We started working with them in January 2025, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Appointment Setter Online has increased our sales by 40%. The team is always available and never misses a call.How did Appointment Setter Online perform from a project management standpoint?Appointment Setter Online meets deadlines and stays on budget. We communicate via email, Zoom, and Slack.What did you find most impressive about them?Appointment Setter Online's team has great communication skills and knows our product carefully.Are there any areas they could improve?I don't think there's anything they can improve on.Do you have any advice for potential customers?I recommend Appointment Setter Online if you're a business owner looking to increase sales. The team is sales-hungry and always on time. --- #### Call Center & Accounting for Construction Reporting Company **The Project** - Services: Accounting, Call Center Services, Sales Outsourcing - Project size: $10,000 to $49,999 - Project length: Dec. 2024 - Ongoing **Project Summary**: Appointment Setter Online provides call center and appointment setting services for a construction reporting company. The team answers calls, handles accounting and quoting tasks, and leverages ClickUp. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, DPR Construction - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 8, 2025 **Feedback Summary**: Appointment Setter Online has been performing well, and the client is satisfied with the results. The team meets deadlines, stays within budget, and is consistently accessible and ready to help. Moreover, Appointment Setter Online's willingness to offer a free trial before the engagement was unique. ""Appointment Setter Online is doing a fantastic job."" **BACKGROUND** Introduce your business and what you do there.I’m the founder of DPR Construction, a construction reporting company. We work with other construction vendors and independent contractors to provide construction jobs and reporting tools through CRM. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Appointment Setter Online?We needed help answering incoming calls from different vendors and taking care of the accounting and appointment side of the business, like giving them quotations and reporting after office hours. We have a team in our office handling calls, but they hadn't been able to cover all the calls, so we decided to find someone to help us. **SOLUTION** What was the scope of their involvement?Appointment Setter Online provides call center and appointment setting services for us. Initially, they answered calls after 4 p.m. when no one was in the office. However, they started answering calls during office hours after a few months. Our in-house sales team speaks with customers who want to purchase or move ahead with a project. Appointment Setter Online handles initial inquiries and appointments. They receive calls at our office number and dispatch them to the relevant department.Appointment Setter Online handles inbound and outbound calls. The team has created their own scripts based on our requirements. We use ClickUp for internal communication and have our own CRM for other company processes. The team works remotely for us.What is the team composition?We work with a team of six people, primarily in contact with our dedicated account manager.How did you come to work with Appointment Setter Online?We found Appointment Setter Online through Clutch. When we were searching for vendors, Appointment Setter Online offered a free seven-day trial. After the trial period, I decided to move forward with them because no one else offered a free trial.How much have you invested with them?We've spent around $35,000.What is the status of this engagement?We started working together in December 2024, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?We have an option in ClickUp that shows how long a call was ringing and how it was answered. We measure Appointment Setter Online's performance using those statistics, and the team is doing well.How did Appointment Setter Online perform from a project management standpoint?Appointment Setter Online meets deadlines and stays on budget. Our dedicated account manager is always accessible and ready to help. We use ClickUp for project management and communicate through the platform. We use Google Meet or Zoom when we need to have a meeting.What did you find most impressive about them?Appointment Setter Online is doing a fantastic job. I'm impressed by their willingness to offer a free trial.Are there any areas they could improve?I don't think there's anything Appointment Setter Online needs to improve on.Do you have any advice for potential customers?Check Appointment Setter Online's salespeople. The team offers a free trial, so you can see how they speak with clients; it's a big thing they're offering, and you should check it before outsourcing any calling project. --- #### Customer Service Outsourcing for Plastic Surgery Company **The Project** - Services: Customer Service Outsourcing - Project size: $10,000 to $49,999 - Project length: Jan. 2024 - Ongoing **Project Summary**: Appointment Setter Online provides customer service outsourcing for a plastic surgery company. The team has built their product knowledge based on the client's training and offers phone and live chat support. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Director, Oppenheimer Plastic Surgery - Industry: Medical - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 3, 2025 **Feedback Summary**: Appointment Setter Online's work has led to a 30% to 40% increase in bookings, as well as improvements in customer satisfaction and net promoter scores for the client. The team provides timely, on-budget items. Moreover, Appointment Setter Online's project management and results are commendable. ""Appointment Setter Online's turnaround time, project management, and results are on point."" **BACKGROUND** Introduce your business and what you do there.I'm the marketing director of Oppenheimer Plastic Surgery, a plastic surgery company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Appointment Setter Online?We were having many problems regarding first call resolution, customer satisfaction, and net promoter score, so we decided to outsource our customer service. **SOLUTION** What was the scope of their involvement?Appointment Setter Online provides us with customer service outsourcing. Initially, we trained the team regarding the different packages and deals we have. From there, Appointment Setter Online has built their own product knowledge. We've also shared the materials and details required for outreach with the team. They offer support via phone calls and live chat.What is the team composition?We work with 5–10 teammates from Appointment Setter Online.How did you come to work with Appointment Setter Online?We found them online and saw their rating.How much have you invested with them?We've spent around $15,000–$20,000.What is the status of this engagement?We started working together in January 2024, and the engagement is ongoing. We're currently having conversations about an extension of the partnership. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?We've seen a 30%–40% increase in bookings. Our customer satisfaction rate and net promoter score have also gone up. Appointment Setter Online's work has met our expectations.How did Appointment Setter Online perform from a project management standpoint?We like Appointment Setter Online's project management. They deliver on time and within budget. We use Jira, Google Docs, and phone calls for project management.What did you find most impressive about them?The team is good at providing the services they promise. Appointment Setter Online's turnaround time, project management, and results are on point.Are there any areas they could improve?No, our results show there's nothing for Appointment Setter Online to improve.Do you have any advice for potential customers?I recommend working with Appointment Setter Online because they put in whatever is required. --- #### Call Center & Sales Outsourcing Services for Law Firm **The Project** - Services: Call Center Services, Sales Outsourcing - Project size: $10,000 to $49,999 - Project length: Feb. 2025 - Ongoing **Project Summary**: Appointment Setter Online provides appointment scheduling and sales closing services for a law firm. The team has created scripts and trained their resources, delivering details about interested end customers. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Hamilton and Firm - Industry: Legal - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 3, 2025 **Feedback Summary**: Appointment Setter Online's work has increased the client's sales by 60%–70%, meeting expectations. The client praises the team's professionalism and responsiveness. The team delivers work on time and communicates through Microsoft Teams, Google Meet, and Zoom, and collaborates using Google Sheets.  ""Appointment Setter Online's team is very professional."" **BACKGROUND** Introduce your business and what you do there.I’m the CEO of Hamilton and Firm. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Appointment Setter Online?We needed help with appointment scheduling and sales closing. **SOLUTION** What was the scope of their involvement?Appointment Setter Online provides appointment scheduling and sales closing services for us. Initially, I spoke with Jay about our product, and Appointment Setter Online has created scripts and trained their team based on that information. The team sends me details about the interested customers, and we handle the closing process.What is the team composition?We work with eight members of Appointment Setter Online’s team. Our main point of contact is Patty.How did you come to work with Appointment Setter Online?I found the team online and spoke with Jay, who was very nice.How much have you invested with them?We’ve spent around $25,000.What is the status of this engagement?We started working together in February 2025, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Appointment Setter Online’s work has increased our sales by 60%–70%, meeting our expectations.How did Appointment Setter Online perform from a project management standpoint?Appointment Setter Online delivers work on time and within budget. For project management and communication, we use Microsoft Teams, Google Meet, Zoom, and Google Sheets.What did you find most impressive about them?Appointment Setter Online’s team is very professional. They automatically send reports and are responsive whenever I need them.Are there any areas they could improve?I can’t think of anything that Appointment Setter Online can improve.Do you have any advice for potential customers?Go ahead and work with them; don’t wait. --- #### Appointment Setting & Sales Closing for Home Services Co **The Project** - Services: Back Office Outsourcing, Call Center Services, Sales Outsourcing - Project size: Less than $10,000 - Project length: Apr. 2023 - Ongoing **Project Summary**: Appointment Setter Online provides appointment-setting services for a home services company. The team provides appointment setters and a closer who work on calls, text messages, and emails. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Garage Door Pro USA - Industry: Home Services - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 18, 2025 **Feedback Summary**: Appointment Setter Online's work has exceeded expectations. The client is really satisfied and happy with them. The team is budget-friendly and delivers on time. The client communicates with the team via WhatsApp and uses Slack to manage the project. Their specialized capabilities are impressive. ""Appointment Setter Online has specialized teammates."" **BACKGROUND** Introduce your business and what you do there.I’m the owner of Garage Pro USA. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Appointment Setter Online?We have a specialized service and close our deals ourselves, so we needed people to set appointments. **SOLUTION** What was the scope of their involvement?Appointment Setter Online provides appointment setting services and sales coaching. The team has trained our representatives and onboarded them. The team helps us with calls, text messages, and emails.What is the team composition?We have seven people from Appointment Setter Online, and also work with Jay (CEO) and an operations manager.How did you come to work with Appointment Setter Online?I found Appointment Setter Online’s advertisement while scrolling on the internet and sent a query. Jay sent me an email with an invite to meet over Zoom, where he explained the whole process, pricing, and resources. I was satisfied with what he said.How much have you invested with them?In the first month, we paid $800 for a trial period. Since then, we've paid them  $8,800 a month, which includes $1,200 for each appointment setter, $1,600 for a closer, plus commissions and bonuses.What is the status of this engagement?We started working with Appointment Setter Online in April 2023, and our relationship is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Appointment Setter Online’s work has exceeded our expectations; I’m really satisfied and happy with them.How did Appointment Setter Online perform from a project management standpoint?Appointment Setter Online is budget-friendly, as the price per appointment setter is reasonable. Their work is on time, and I have never had to ask for anything twice. We use Slack to manage the project and WhatsApp to communicate with Jay.What did you find most impressive about them?Appointment Setter Online has specialized teammates. For example, if we work on a specific state, Appointment Setter Online provides someone who can speak the accent of a particular state. Moreover, Jay is awesome, so I'd like to give him a shout-out.Are there any areas they could improve?No, there aren’t any.Do you have any advice for potential customers?Interview Appointment Setter Online’s representatives first to have a better understanding of them and create a better cadence. --- #### Appointment Setting for Dental Services Company **The Project** - Services: Back Office Outsourcing - Project size: $10,000 to $49,999 - Project length: Nov. 2024 - Ongoing **Project Summary**: Appointment Setter Online provides appointment-setting services for a dental services provider. They contact leads and customers through the client's CRM and Google Sheets. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Dental Services Company - Industry: Dental - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 14, 2025 **Feedback Summary**: Appointment Setter Online has increased the client's appointment setting by 40%–46%. The team is professional, and their skills are exceptional. They complete their KPIs on time and even overachieve their quotas. Moreover, they use Slack to communicate and respond to the client on time. ""Their punctuality and professionalism are impressive."" **BACKGROUND** Introduce your business and what you do there.I’m the owner of a dental services provider. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Appointment Setter Online?We weren’t getting a lot of new customers, so we decided to do online marketing. We needed some appointment setters to schedule appointments for us. **SOLUTION** What was the scope of their involvement?Appointment Setter Online provides appointment-setting services for us. We use GoHighLevel (GHL) and share our CRM and Google Sheets with them. When a lead or customer comes in, they land directly in the CRM, and Appointment Setter Online contacts them.What is the team composition?We work with four teammates from Appointment Setter Online, including a project manager and three appointment setters.How did you come to work with Appointment Setter Online?I found them through Google.How much have you invested with them?We’ve spent about $25,000.What is the status of this engagement?We started working with them in November 2024, and our engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Appointment Setter Online has increased our appointment setting by 40%–46%. Their skills are exceptional.How did Appointment Setter Online perform from a project management standpoint?They’re punctual and always respond to me on time, even if I need them out of their working hours. They complete their KPIs on time and even overachieve their quotas. We use Slack for communication.What did you find most impressive about them?Their punctuality and professionalism are impressive.Are there any areas they could improve?No, there aren't any. Do you have any advice for potential customers?I recommend Appointment Setter Online to other people because they’re very professional and always on time. --- #### Appointment Setting & Sales Outsourcing for Marketing Agency **The Project** - Services: Call Center Services, Sales Outsourcing - Project size: $10,000 to $49,999 - Project length: Aug. 2021 - Ongoing **Project Summary**: Appointment Setter Online provides B2B appointment-setting services for a marketing company. The team helps the client close sales using email, chat, and phone calls. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO & Manager, Marketing Agency - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 5, 2025 **Feedback Summary**: Appointment Setter Online has increased the client's sales by 22%. The team exceeds the client's expectations in terms of quality. Appointment Setter Online's project manager communicates with the client through WhatsApp, Slack, and email. The team collaborates using HighLevel and Google Sheets. ""We're satisfied with the quality of the team."" **BACKGROUND** Introduce your business and what you do there.We're the CEO and manager of a marketing company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Appointment Setter Online?We needed help with B2B appointment setting and sales closing to increase our revenue and sales. **SOLUTION** What was the scope of their involvement?Appointment Setter Online provides B2B appointment-setting services. We provide our company's data, and the team helps us with email, chat, and phone calls. We pay $1,000 for each agent.What is the team composition?We work with a manager, an agent, and the CEO.How did you come to work with Appointment Setter Online?Someone found Appointment Setter Online for me. We looked for companies in the USA, but they charged a lot of money, which wasn’t in our budget. After some research, we found Appointment Setter Online, which was the best in the market.How much have you invested with them?We spend $20,000–$25,000 per month.What is the status of this engagement?We started working together in August 2021, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Appointment Setter Online has increased our sales by 22% so far. The quality of their work exceeds our expectations.How did Appointment Setter Online perform from a project management standpoint?Appointment Setter Online’s project manager always contacts us through WhatsApp, Slack, and email. We use HighLevel to arrange the leads and Google Sheets to maintain records and updates of the sales and leads.What did you find most impressive about them?We’re satisfied with the quality of the team, and they've actually increased our sales.Are there any areas they could improve?There’s nothing we’d have them improve.Do you have any advice for potential customers?I recommend working with them. Appointment Setter Online is always on time and reports on time. Whenever we ask them to hop on a meeting, they immediately jump into it. --- #### Call Center Services for Marketing Agency **The Project** - Services: Call Center Services - Project size: $50,000 to $199,999 - Project length: Nov. 2023 - Ongoing **Project Summary**: A marketing agency has hired Appointment Setter Online to conduct cold calls. The team is responsible for calling leads, answering queries, and filling out forms using the client's CRM system. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Manager, Thrive Internet Marketing Agency - Industry: Advertising & marketing - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 14, 2025 **Feedback Summary**: Thanks to Appointment Setter Online's efforts, the client has seen increased conversions and reduced costs. The team delivers on time, demonstrates attention to detail, and communicates via weekly meetings and Slack. Their excellent training and quick learning skills have impressed the client. ""They're the best team you can work with."" **BACKGROUND** Introduce your business and what you do there.I’m the marketing manager of Thrive Internet Marketing Agency. We mainly do marketing for real estate agencies, realtors, and listing companies. Our primary focus is the US, but we also work with international clients. We mainly do paid and organic marketing. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Appointment Setter Online?We were receiving a good number of queries from online forms, but we couldn’t convert them. Previously, we were doing this ourselves. Our specialist was calling leads and trying to book the appointments, but we had limited staff. We weren’t able to call them most of the time, and there was a lot of drop in the showings from our leads. We needed someone to contact those interested prospects and schedule an appointment or a meeting with them. **SOLUTION** What was the scope of their involvement?Appointment Setter Online conducts cold calls. They speak with prospects, confirm appointments, and answer queries. We've provided the team with a detailed procedure to follow. They call the leads and ask specific questions to see if they qualify for paid marketing or the campaign we're running. The team gets the feedback and fills out the CRM form. Then, based on that information, one of our agents joins the meeting with the prospect, and we try to close the deal.The team has done the training themselves, and we've given them the necessary documentation. They have access to our CRM, and they manage their part of the CRM for the prospect. There's a procedure they need to follow. The team adds comments for each lead and moves it to the next stage.What is the team composition?We only work with one appointment setter who's managing the project. We don't speak with the team's sales reps; we only speak with the appointment setter.How did you come to work with Appointment Setter Online?We found them online.How much have you invested with them?We've invested more than $100,000.What is the status of this engagement?We've been working together since November 2023, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?After collaborating with them, we've seen many conversions. They're very good at appointment setting, so we've seen many cost reductions and an increase in appointment setting.How did Appointment Setter Online perform from a project management standpoint?Project management isn't involved because we hire the agents from them. Those agents do their shift, and they have to contact the lead within a few seconds as soon as we receive the form over the website. The team has been doing that on time; they never miss a lead.The team has been very detailed. They give us a detailed overview every week, and we're happy with that. They use our system to manage the leads. In that system, we can see how many leads are converted and how many are pending.We have weekly meetings. For regular communication, we use Slack.What did you find most impressive about them?They quickly learn the advertising and marketing process. When they book the appointment, the prospects ask a lot of questions. The team's training is very good. They've gone through all the materials we normally speak about in the discovery call. They set up good expectations for the prospect, so it's easy for us to convert.Are there any areas they could improve?I don't think there's anything they can improve on. They're doing good for us.Do you have any advice for potential customers?Give them a detailed overview of what you need from them. Once they have the details, they have excellent trainers. They can train the agents, and you never have to speak with any agent or tell them anything about the product. Just give them a detailed document; they're the best team you can work with. --- #### Appointment Setting for Roofing Co **The Project** - Services: Call Center Services - Project size: $50,000 to $199,999 - Project length: Apr. 2024 - Ongoing **Project Summary**: A roofing company has hired Appointment Setter Online for appointment-setting services. The team has called leads and reached out to them via email. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Director, The Roofing Company - Industry: Roofing - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 9, 2025 **Feedback Summary**: Appointment Setter Online has increased the number of booked appointments and helped the client convert around 80% of leads. The team is highly trained and knowledgeable about the roofing business. The team is quick, calling leads within seconds after they land, which helps convert more deals. ""Appointment Setter Online has over-delivered what we expected from them."" **BACKGROUND** Introduce your business and what you do there.I’m the sales and marketing manager at a roofing company. We mainly service the New York area, but we’ve recently started working in New Jersey. Our main focus is in New York.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Appointment Setter Online?We were running ads and brought a lot of leads, but we were losing them. We needed someone to do appointment setting for us. **SOLUTION** What was the scope of their involvement?Appointment Setter Online provides appointment-setting services via phone calls. We run ads on different channels and receive leads through phone and email. Our main priority is to call the customers. If they don’t answer, we reach out to them via email.I interviewed them and checked their communication skills. Once I was satisfied, they sent me the invoice, and we were able to start.We sometimes receive construction requests from businesses and sometimes from homeowners themselves, so it depends on who's filling out the form.What is the team composition?Three teammates are working on the project.How did you come to work with Appointment Setter Online?We found them online. In April of last year, we interviewed a couple of service providers. They were the only ones that aligned with us because they only focused on appointment setting. How much have you invested with them?We pay them monthly, and we’ve spent between $60,000–$70,000 so far.What is the status of this engagement?We found them in April 2024, and the onboarding process took around a month. We were able to onboard them at the end of April 2024, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?The number of booked appointments has increased, and we’ve been able to convert around 80% of the leads. The team has definitely saved us a lot of time. We tried to hire agents on-site previously, but we weren’t able to get any good agents.The team is also price-competitive. The quality of their work has exceeded our expectations. They’re solely working in the appointment-setting domain. Once they started the project, they went through an unpaid one-month training period. That was something that made us stay with them from the start.Now, the three agents know everything about the roofing business. We have access to the recordings, so we can hear how they can answer any question a prospect might have. Appointment Setter Online has over-delivered what we expected from them.How did Appointment Setter Online perform from a project management standpoint?We have weekly meetings via Google Meet, and they give us the progress. We also manage a Google Sheet where we see how many leads have been closed and how many were not interested. The team is definitely delivering the target, and we’re happy with that.They gather all the information from the prospect and put it in our CRM. Then, we allocate the nearest specialist, who goes to the site, provides the estimate to the client, and closes the deal.What did you find most impressive about them?The team is very trained. They have the same information about the roofing business as our specialist, who goes on-site. That’s their biggest strength. They even close deals over the phone, which is normally done by a specialist after visiting the site and giving a detailed inspection of the roof.They are also quick. As soon as they land, they try to call the leads within a few seconds, which helps us convert more deals into inspections and estimates.Are there any areas they could improve?No, they’re doing good so far.Do you have any advice for potential customers?If you’re in the construction or home service business, they know what they’re doing. Their onboarding process is great. They train the representatives very well and master the industry. Definitely give them a shot. --- #### Call Center Services for Locksmith Services Company **The Project** - Services: Call Center Services - Project size: $10,000 to $49,999 - Project length: Apr. 2025 - Ongoing **Project Summary**: Appointment Setter Online provides call center services for a locksmith services company. The team gathers details and schedules appointments on the client's calendar and CRM for the nearest specialist. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Marketing Manager, Locksmith Services Company - Industry: Consumer products & services - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 9, 2025 **Feedback Summary**: Appointment Setter Online's efforts have met the client's expectations. The team has followed the client's strict policy of answering calls within 10 seconds, excelling at it so far. Appointment Setter Online's project management and quick response times are hallmarks of their performance. ""The team doesn't miss any calls, and there's always one person available at the desk."" **BACKGROUND** Introduce your business and what you do there.I am the general manager of a locksmith services company that deals with automated and residential locks. We provide 24/7 service, so if someone has a problem with their lock, they can call us, and we will go there immediately. I manage the company and work with two other locksmiths. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Appointment Setter Online?We hired Appointment Setter Online to answer calls when we are unavailable. We needed someone to answer the phone and book appointments for us. **SOLUTION** What was the scope of their involvement?We usually receive calls if a customer has a lock problem. We run ads and other things so people can see the phone number and neighborhood. When we receive a call, Appointment Setter Online schedules the appointment on our calendar and CRM so that the nearest specialist can go and fix the lock. The team works remotely for us.The team takes details when they receive a call, such as what type of lock it is. We have explained to Appointment Setter Online everything about the locks, and they know what we do and don't do. The team filters out the locks and then books the appointment.Sometimes, the team calls customers back, but their responsibility is primarily answering calls.What is the team composition?We have four people from their team. One works a regular schedule from 9 a.m. to 5 p.m., another works from 5 p.m. to 11 p.m., the third one works during the night, and the last teammate works on weekends. Our main point of contact is their team lead.How did you come to work with Appointment Setter Online?I found them through Clutch.How much have you invested with them?We pay them $5,000 a month, around $15,000 so far.What is the status of this engagement?We started working together in April 2025, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?We have a strict policy that no call should go more than 10 seconds without being answered, so Appointment Setter Online should answer within that time. The team also has specific questions to ask before booking an appointment, which they must ask. Appointment Setter Online is doing well, and we're satisfied with their work.We haven't experienced issues during the three months we've been working with them.How did Appointment Setter Online perform from a project management standpoint?Appointment Setter Online's team lead takes care of the project management. We hold weekly meetings, and he shows us all the stats, the number of inquiries, and the wait time for the customer. We are satisfied with the team. We communicate via WhatsApp.What did you find most impressive about them?We are impressed with their response time. A customer can see four to five ads on Google after a few seconds, on their search page, YouTube, or anywhere else. It's a challenging thing to ensure that if a customer calls, they book the appointment.It's a one-time opportunity: if the customer has booked a locksmith, they won't book a second one. Appointment Setter Online receives the call within a few seconds. The team doesn't miss any calls, and there's always one person available at the desk.Are there any areas they could improve?Appointment Setter Online is doing well so far. We've had no problems in the last three months.Do you have any advice for potential customers?Give Appointment Setter Online all the details that you need. Explain everything to the team, and they will excel at working with you. We've given Appointment Setter Online detailed instructions, and they follow them and our process. --- #### Social Media Mktg & Sales Outsourcing for Marketing Agency **The Project** - Services: Back Office Outsourcing, Sales Outsourcing, Social Media Marketing - Project size: $10,000 to $49,999 - Project length: Feb. - May 2025 **Project Summary**: Appointment Setter Online provided appointment setting and sales outsourcing services for a marketing agency. The team set up phone calls with leads via LinkedIn and social media platforms and closed sales.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO & Owner, Primer Branding - Industry: Advertising & marketing - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 8, 2025 **Feedback Summary**: Appointment Setter Online increased the number of leads and achieved a conversion ratio of 30%–40%. The team showcased impressive skills to convert customers and close sales. Appointment Setter Online delivered work on time and communicated via Microsoft Teams and Zoom. ""Appointment Setter Online was the best in their field."" **BACKGROUND** Introduce your business and what you do there.I’m the CEO and owner of Primer Branding. We provide marketing services for companies to boost their sales and generate new prospects. We don’t have a specific industry; we deal with customers from all types of industries. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Appointment Setter Online?I was looking for an innovative company to provide appointment-setting services. **SOLUTION** What was the scope of their involvement?Appointment Setter Online provided appointment setting and sales outsourcing services. They were also responsible for closing deals. The team set up B2B appointments via phone calls. Appointment Setter Online first did marketing on LinkedIn and social media platforms to attract people looking for marketing services. Then, the team scheduled an appointment and converted them into a sale.What is the team composition?We worked with three people from Appointment Setter Online, including the appointment setters. The fourth teammate was responsible for closing sales.How did you come to work with Appointment Setter Online?I found them on Google. I had a discovery call with a teammate who introduced me to their agents. He presented me with some good options for the agents and introduced me to some representatives. I was pretty impressed by their profiles and communication type, so I decided to give them a chance.How much have you invested with them?We spent around $10,000.What is the status of this engagement?We worked together from February–May 2025. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?I was truly satisfied with their services. The number of leads increased, and the conversion ratio of those leads and prospects was around 30%–40% higher than I achieved before.How did Appointment Setter Online perform from a project management standpoint?They were never even 10 minutes late. We used Microsoft Teams and Zoom to communicate and share all the documents related to the project.What did you find most impressive about them?Appointment Setter Online was the best in their field. The team knew how to grab the customers' attention and convert them into a good sale. The team's phone call skills and reporting time were great, and they were quite professional.Are there any areas they could improve?No, I can’t remember anything. I had a great experience with them.Do you have any advice for potential customers?During the discovery phase, discuss each aspect of the project. It might take a good amount of time, but discuss it clearly, and Appointment Setter Online will deliver. --- #### Appointment Setting & Sales Outsourcing for Publishing Co **The Project** - Services: Sales Outsourcing - Project size: $10,000 to $49,999 - Project length: Sep. 2024 - Ongoing **Project Summary**: Appointment Setter Online provides sales outsourcing and appointment setting services for a publishing company. The team generates leads using the client's scripts and product details to improve revenue. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Production, Webcore Digitals - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 4, 2025 **Feedback Summary**: Thanks to Appointment Setter Online's work, the client has seen a 68.7% increase in appointment settings and a 37.8% conversion rate for closing sales. Appointment Setter Online provides real-time updates, quality checks, impressive reporting, transparency, and outstanding professionalism. ""Appointment Setter Online consistently aligns their strategy to support our growth targets."" **BACKGROUND** Introduce your business and what you do there.I'm the head of production at Webcore Digitals, a publishing company that helps with e-commerce businesses. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Appointment Setter Online?We needed help with sales and appointment setting over phone calls. **SOLUTION** What was the scope of their involvement?Appointment Setter Online provides us with B2B appointment-setting services to increase our revenue. We initially closed sales by ourselves, but Appointment Setter Online's specialists have trained on the closing part and now handle that for us. We've given them our scripts, product details, and information about our business.What is the team composition?We work with two appointment setters and one closer from Appointment Setter Online. The closer started working after two weeks, once the training was completed. We also work with a team lead, a trainer, and their CMO.How did you come to work with Appointment Setter Online?Our team found Appointment Setter Online on Google and set an appointment with them. We talked to Appointment Setter Online's CMO; it was a great experience. We chose them because we experienced professionalism and commitment that was truly rare in the appointment-setting industry.How much have you invested with them?We've spent $28,000. We've agreed on a monthly rate per teammate, depending on their position.What is the status of this engagement?We started working together in September 2024, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Appointment Setter Online has helped us significantly improve the quality of our leads, with a 68.7% increase in appointment settings and a 37.8% conversion rate for closing sales. The team provides seamless integration into our systems, real-time updates, and quality checks.Appointment Setter Online fully complies with all the regulations and standards required in our industry.How did Appointment Setter Online perform from a project management standpoint?Appointment Setter Online's reporting and transparency have been impressive. We communicate internally via Slack, leverage GoHighLevel for our CRM needs, and also use emails and WhatsApp chats.What did you find most impressive about them?Appointment Setter Online consistently aligns their strategy to support our growth targets. We've never felt that they're not a part of our business; they're always part of it. They're the only company that brought appointment setters online with us, and we interviewed them as well.Are there any areas they could improve?Appointment Setter Online has addressed things we've previously mentioned, and they have an excellent team, so there's nothing we'd have them improve.Do you have any advice for potential customers?Train the Appointment Setter Online's representatives assigned to you, or at least the team leads, so that the team can scale hands-on training to others. --- #### Appointment Setting Services for Cleaning Company **The Project** - Services: Call Center Services - Project size: $50,000 to $199,999 - Project length: Nov. 2023 - Ongoing **Project Summary**: Appointment Setter Online provides appointment-setting services for a cleaning services company. The team contacts leads and books appointments. They also manage the dispatching of the technicians for the jobs. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, Adic Pro - Industry: Business services - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 23, 2025 **Feedback Summary**: Appointment Setter Online has provided a cost-effective solution for the client. They have met the client's goal of contacting leads within 30-40 seconds. The team is very responsive and provides 24/7 services. The project management has been smooth, and the client has no complaints. ""Whenever we send them a message, there's always someone available to respond back."" **BACKGROUND** Introduce your business and what you do there.I'm an executive at a cleaning services company. We provide air duct and chimney cleaning services for residential and commercial clients. Our company also offers repair services, but our primary focus is on cleaning. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Appointment Setter Online?We needed someone to call leads and book appointments for our technicians to visit and provide services. We hired Appointment Setter Online for this purpose. We were getting too many leads, and our team couldn't close them all. Our team was taking around 5–6 hours to call each lead, and we were losing those leads. We wanted to contact any lead within 1–2 minutes as soon as it landed in our CRM. **SOLUTION** What was the scope of their involvement?Appointment Setter Online initially provided appointment-setting services. They now manage our team's dispatching and assign technicians to different jobs. We've given them detailed and complete documentation because our in-house team previously handled this. Now, whenever we receive a lead, they call them or send them a message or email to confirm the booking.What is the team composition?We work with an account manager who manages our team. We also have around six people working on our appointment-setting jobs. Two of those people are always available for appointment setting.How did you come to work with Appointment Setter Online?They were referred to us by someone. A friend who also owned a cleaning business was using them, so they referred them to us.How much have you invested with them?We've spent around $130,000–$140,000.What is the status of this engagement?We started working with them in November 2023, and our relationship is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Appointment Setter Online has provided us with a cost-effective solution. Before mid-2023, we had in-house appointment setters. We used to pay our in-house appointment setter $20 per hour. Now, we pay a flat fee of $1,200 per month for one appointment setter. This has been a good change.Appointment Setter Online is meeting our goal of contacting leads within 30–40 seconds. It's been a good move.How did Appointment Setter Online perform from a project management standpoint?We have a fixed price, and we have never had any issues with it. The account manager manages the project and all the SLAs, and he's been good. We use a software tool for cleaning companies that has a dashboard and all the management tools within it. We utilize that for everything.We have a WhatsApp chat for each team. We communicate on WhatsApp most of the time. We sometimes do WhatsApp calls, and all of us jump in together. We also have weekly meetings with them, where we discuss the progress of each week.What did you find most impressive about them?They're very responsive. We get 24/7 services, and it's never been more than a minute that they haven't responded to us. Whenever we send them a message, there's always someone available to respond back.Are there any areas they could improve?There's nothing they could improve on; they have been doing well for us.Do you have any advice for potential customers?If you're looking for someone who can contact leads within seconds or minutes, Appointment Setter Online is a good choice. --- #### Call Center Services for Software Dev Co **The Project** - Services: Call Center Services, Customer Service Outsourcing, Sales Outsourcing - Project size: $50,000 to $199,999 - Project length: Feb. 2024 - Ongoing **Project Summary**: Appointment Setter Online provides cold calling and phone support services for a software development company. The team has used HubSpot and PhoneBurner to manage outreach and receive calls. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder & CEO, Backendz Software - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 10, 2025 **Feedback Summary**: Appointment Setter Online has delivered great results, helping the client close deals with new clients. The team has been dedicated and responsive, communicated via Slack, and managed the project using HubSpot. Moreover, the client has praised the team's consistency and the management's support. ""If anyone is looking for appointment setting or answering services, Appointment Setter Online is good."" **BACKGROUND** Introduce your business and what you do there.I’m the co-founder and CEO of Backendz Software, a software development company. We develop software in languages that other companies don’t use anymore, such as Java and TypeScript. We mainly work for the government, including the US Navy, and we focus on machine learning and old equipment. We are actually the old-school software developers. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Appointment Setter Online?We’ve been working with government projects for a long time, and we recently tried to onboard more clients. **SOLUTION** What was the scope of their involvement?Appointment Setter Online mainly does cold calling and prospecting for us. They also handle some phone support. In the beginning, they didn't handle inbound calls, but after 4 to 5 months, they already knew everything we do. Now they can answer customers and handle those calls; if someone calls in, they’re the first response.We use them for our 24/7 on-call service. We have an online phone system, and they can transfer calls to our project managers if needed.Most of the inquiries are callbacks from numbers that have reached out to us. Sometimes we get calls from ads we run. Appointment Setter Online’s job is to receive the call and schedule a good time with the project manager so they can go through the details.We currently use HubSpot, and we gave them the logins for our accounts. For calling, we’re using PhoneBurner, which is a power dialer. They also manage incoming calls after office hours.What is the team composition?We’re currently working with around 12 people. Eight of them are working on outreach, and four of them answer the calls. The owner is our main point of contact.How did you come to work with Appointment Setter Online?They were referred by a client of ours who was using them for their project. They told us to get in touch with Appointment Setter Online.How much have you invested with them?We’ve spent around $75,000.What is the status of this engagement?We started working together in February 2024, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Appointment Setter Online has been amazing. We started with two quarters only, and they did some good outreach. We were able to close good clients outside of the government line. We expanded after seeing the results, and it’s working well for us. We’re planning to spend more with them in the near future.If there's a technical issue or if something's wrong with the CRM or the phone system, we can address it on time because we have a dedicated person on our team who handles all the logins. We also have access to the call recordings. If there’s a problem with the system, they usually fix it themselves. However, if they need assistance, we have an in-house project manager who takes care of it.How did Appointment Setter Online perform from a project management standpoint?We use Slack for communication. We also added them to our group channels. For management, we use HubSpot. What did you find most impressive about them?Their CEO is the most detail-oriented and focused person I’ve ever seen in the call center industry. Appointment Setter Online is unique to us because we’ve tried around six providers previously. They were good for the first few months, but then they showed their true colors. Jay has been consistent and speaks to us the same way he did on day one. The management has been a great help.Are there any areas they could improve?We asked for female agents for the calls, but they didn’t have any. If they had some, that would be better. However, the male agents are good.Do you have any advice for potential customers?I’m very happy with them. If anyone is looking for appointment setting or answering services, Appointment Setter Online is good. They have good agents, and they’ve learned about our programming languages. Even new-age developers don’t know much about those languages, but Appointment Setter Online has spent the time to learn.They do in-house weekly training about our project. They go deep into the project so they can easily communicate with clients. I definitely recommend them to anyone with an IT company looking for a good partner who can understand their project. --- #### Customer Services & Sales Outsourcing for Resume Writing Co **The Project** - Services: Call Center Services, Customer Service Outsourcing, Sales Outsourcing - Project size: $200,000 to $999,999 - Project length: Dec. 2020 - Ongoing **Project Summary**: A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the evenings. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Optimized Resume - Industry: Other industries - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 9, 2025 **Feedback Summary**: Appointment Setter Online has been able to convert more than 90% of the leads they've received. The team is within the client's price range and has delivered more than expected. Appointment Setter Online communicates via Slack to coordinate with the client and have meetings with them. ""They have good agents, and I’m still using their services."" **BACKGROUND** Introduce your business and what you do there.I’m the owner of Optimized Resume, a resume writing company. We do ATS-optimized resumes designed to pass the application tracking system. We were one of the best services during COVID for optimized resumes and still are throughout all the states of the US. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Appointment Setter Online?During COVID, our office was closed, and we saw a hike in the orders of the resumes. Most people were looking for remote jobs, so we hired Appointment Setter Online to answer the incoming calls and chats. **SOLUTION** What was the scope of their involvement?We provide a free resume review whenever someone comes to our website. They can submit the resume, and we will call them to give them a detailed review of it. During our initial engagement with them, Appointment Setter Online was responsible for calling the customers and giving them the detailed points of what needed to be done. Then, they either closed that resume order over the phone or scheduled the final call with the writer.At that time, we had around 15 writers, and they were all fully booked, so we needed extra help. Appointment Setter Online also helped us manage the incoming calls and chats. They were doing everything except the resume editing. They managed all the calls, chats, and emails for the business.Sometimes, they had to make outbound calls. They called previous customers who submitted the form and never got a chance to speak with them. The team handled all the inquiries for our resume writing, cover letter writing, and LinkedIn profile optimization services.For the calls, we used RingCentral, and for the management, we used GoHighLevel. We still use them for our answering services. After 5 p.m., our calls go to their office, and they have two people who answer those calls, chats, and emails.What is the team composition?During our main engagement, we hired around 13 people to take and answer calls. We also hired two closers to close inquiries when needed. We currently worked with two teammates.How did you come to work with Appointment Setter Online?They were referred by someone.How much have you invested with them?We've spent around $350,000.What is the status of this engagement?We worked with them from December 2020 to February 2023. After that, our office opened, so we were able to take it from there. We still use them for answering services. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?During our main engagement, we had in our CRM that if we received around 100 leads a day from ads, we needed to convert at least 90 of them into a closing call or sell the product on the initial form. If they received 100 leads, they had to close at least 30 of them. We needed to give the customers a call within a few seconds whenever a lead landed in. We didn’t accept anybody if we didn’t call the lead within 30 seconds. Appointment Setter Online did well. We started with around three people and then scaled up to four. Resume writing is a different thing; it requires a lot of knowledge. I had to train the teammates and tell them the basics of resume writing. They learned quickly and were able to close more than 90% of leads. That was a big win for us, and I was satisfied with the team.How did Appointment Setter Online perform from a project management standpoint?We hired them on an hourly basis during our main engagement, so we paid them for the hours the agents worked and at the end of the week for whatever hours they consumed. They were within the price range.We use Slack to communicate and have meetings with the team.What did you find most impressive about them?They have good agents, and I’m still using their services. They aren't pricey; they're within the price limit we set. Appointment Setter Online has been able to deliver the target more than I expected.Are there any areas they could improve?I don’t have anything to say about that. They've done everything well for me.Do you have any advice for potential customers?Appointment Setter Online is mainly focused on appointment setting. If you tell them to do something else, they’ll say yes, but they’re very good at appointment setting. They’re not greedy and never asked me to onboard any other services. They've strictly done appointment setting, and they did it well. --- #### Sales Support Services for Book Author **The Project** - Services: Sales Outsourcing - Project size: $10,000 to $49,999 - Project length: Jan. - Nov. 2024 **Project Summary**: Appointment Setter Online provided sales support services for a book author. The team was responsible for marketing the client's books to potential readers and retailers through outreach and sales calls. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Author, Tubi Book - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Apr 11, 2025 **Feedback Summary**: Thanks to Appointment Setter Online's efforts, the client saw an increase in online visibility and engagement from bookstores, retailers, and readers. The team executed consistently, communicated effectively, and pivoted quickly as the client's sales and marketing goals evolved. "“They were courteous and treated authors with care.”" **BACKGROUND** Please describe your company and position.I am the Author of Tubi BookDescribe what your company does in a single sentence.I am a multiple book author focused on inspiring and educating readers through impactful storytelling and insightful content. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Appointment Setter Online to accomplish?Appointment Setter Online [link] was hired for sales support services to help with book sales, market to potential readers and retailers. **SOLUTION** How did you find Appointment Setter Online?Online SearchWhy did you select Appointment Setter Online over others?Great culture fitGood value for costHow many teammates from Appointment Setter Online were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.They would do outreach to bookstores and readers, make sales calls, follow up with leads, help to coordinate promotional campaigns, and so on, providing periodic progress reports that made the process run smoother. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Bookstores and retailers were opening up, meeting with potential buyers, all thanks to improved appointment setting and follow-ups, as were readers in our online visibility increase.Describe their project management. Did they deliver items on time? How did they respond to your needs?They executed consistently, communicated effectively, and pivoted quickly as my sales and marketing goals evolved.What was your primary form of communication with Appointment Setter Online?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?They were courteous and treated authors with care, especially through the editing process.Are there any areas for improvement or something Appointment Setter Online could have done differently?Targeted outreach to niche audiences genre specific readers helped with results a little more targeted outreach would have improved results. --- #### Social Media Marketing for Dry Cleaning & Laundry Company **The Project** - Services: Social Media Marketing - Project size: $200,000 to $999,999 - Project length: Mar. - Nov. 2024 **Project Summary**: Appointment Setter Online provided social media marketing services for a dry cleaning and laundry company. The team handled content planning, post creation, audience engagement, and page management. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Harbor Village Cleaners - Industry: Cleaners - Client size: 51-200 Employees - Review Type: Online Review **The Review** — May 6, 2026 **Feedback Summary**: Thanks to Appointment Setter Online's work, the client saw improved online visibility, increased engagement from local customers, and a noticeable rise in inquiries through social channels. The team's project management was well-organized and consistent, and they communicated clearly. ""They focused on consistency and customer relevance rather than just posting generic content."" **BACKGROUND** Please describe your company and position.I am the Owner of Harbor Village CleanersDescribe what your company does in a single sentence.Harbor Village Cleaners is a professional garment care and laundry service provider offering dry cleaning, alterations, and fabric care solutions for local customers **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Appointment Setter Online to accomplish?We partnered with Appointment Setter Online to manage our social media marketing efforts with the goal of increasing local brand visibility, improving customer engagement, and driving more service inquiries through online platforms. **SOLUTION** How did you find Appointment Setter Online?Online SearchWhy did you select Appointment Setter Online over others?Great culture fitReferred to meCompany values alignedHow many teammates from Appointment Setter Online were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The engagement focused on social media marketing services tailored to our cleaning business. The team handled content planning, post creation, audience engagement, and consistent page management across key platforms. They also worked on improving brand presentation by creating service-focused content highlighting our offerings such as dry cleaning, laundry services, stain removal, and garment care. Key deliverables included a structured content calendar, regular social media posts, engagement management, and performance tracking reports to monitor growth and interaction **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?After implementing their social media strategy, we saw improved online visibility and increased engagement from local customers. There was a noticeable rise in inquiries coming through social channels, and our overall brand awareness in the local market improved steadily.Describe their project management. Did they deliver items on time? How did they respond to your needs?Project management was well-organized and consistent. The team communicated clearly, maintained a structured posting schedule, and delivered all agreed-upon tasks on time without delays.What was your primary form of communication with Appointment Setter Online?Email or Messaging AppWhat did you find most impressive or unique about this company?Their ability to understand a local service-based business and translate it into simple, engaging, and relevant social media content stood out the most. They focused on consistency and customer relevance rather than just posting generic content.Are there any areas for improvement or something Appointment Setter Online could have done differently?Nothing To write --- #### Appointment-Setting Services for Tech Services Company **The Project** - Services: Back Office Outsourcing - Project size: $10,000 to $49,999 - Project length: Mar. - Sep. 2025 **Project Summary**: Appointment Setter Online provided appointment-setting services for a technical services company. The team managed outbound outreach, scheduled appointments, handled cold calling, and qualified leads. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Manager, Markaz Tecnical Service - Industry: Advertising & marketing - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Jan 30, 2026 **Feedback Summary**: Appointment Setter Online's work resulted in a consistent stream of booked appointments, a more active sales pipeline, and less time spent chasing leads internally. The team managed the project well, communicated clearly, provided regular updates, and delivered on time.  "“Overall, the experience was very positive.”" **BACKGROUND** Please describe your company and position.I am the Marketing Manager of Markaz Tecnical ServiceDescribe what your company does in a single sentence.Markaz Technical Service provides expert technical support and digital solutions that help businesses streamline their operations and deliver better client experiences. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Appointment Setter Online to accomplish?We engaged Appointment Setter Online to provide appointment setting services to help grow our sales pipeline by booking qualified meetings with prospective clients, allowing us to focus on delivering our core services **SOLUTION** How did you find Appointment Setter Online?Online SearchWhy did you select Appointment Setter Online over others?High ratingsGood value for costReferred to meHow many teammates from Appointment Setter Online were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Appointment Setter Online managed our outbound outreach, connecting with potential customers on our behalf and scheduling appointments that matched our qualification criteria. Their team handled cold calling, follow-ups, lead qualification, and calendar scheduling so our sales team could focus on closing deals rather than prospecting **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?With their service, we saw a consistent stream of booked appointments, a more active sales pipeline, and less time spent chasing leads internally. The appointments were with genuinely interested prospects, which helped increase our conversion opportunitiesDescribe their project management. Did they deliver items on time? How did they respond to your needs?Project management was organized and professional. Appointment Setter Online communicated expectations clearly, provided regular campaign updates, and ensured that scheduling and reporting were delivered on time throughout our engagementWhat was your primary form of communication with Appointment Setter Online?Email or Messaging AppWhat did you find most impressive or unique about this company?The most impressive aspect was their ability to represent our brand professionally on calls and set appointments that were genuinely relevant to our business objectives, effectively expanding our outreach capabilities.Are there any areas for improvement or something Appointment Setter Online could have done differently?Overall, the experience was very positive. One area for improvement could be even more tailored integration into our internal CRM system during onboarding, which might further streamline reporting  though this did not detract from the value provided. --- #### Lead Generation Services for Cleaning & Painting Company **The Project** - Services: Back Office Outsourcing, Customer Service Outsourcing - Project size: $10,000 to $49,999 - Project length: Aug. - Nov. 2025 **Project Summary**: Appointment Setter Online provided call center services for a cleaning and painting company. The team handled inbound and outbound calls, followed up with leads, booked appointments, and sent regular reports. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Gabys cleaning and painting - Industry: Cleaners - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Dec 22, 2025 **Feedback Summary**: Appointment Setter Online helped the client improve their appointment scheduling and lead management. The team was professional, well-organized, and adaptive to the client's requests. They delivered on time and communicated clearly through email and a messaging app. ""The team was professional, delivered on time, and quickly adapted to our requests."" **BACKGROUND** Please describe your company and position.I am the Owner of Gabys cleaning and paintingDescribe what your company does in a single sentence.We are Gaby’s Cleaning & Painting, a professional cleaning and painting company focused on delivering high-quality services to homes and businesses. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Appointment Setter Online to accomplish?We partnered with Appointment Setter Online to help us boost our lead engagement and streamline the process of scheduling service calls. Their role was to take the pressure off our sales team by contacting potential clients, answering basic questions, and booking appointments directly into our calendar. **SOLUTION** How did you find Appointment Setter Online?Online SearchWhy did you select Appointment Setter Online over others?Pricing fit our budgetReferred to meCompany values alignedHow many teammates from Appointment Setter Online were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Their work included handling inbound and outbound calls, following up with leads, booking appointments directly into our calendar, and keeping us updated with regular reports. They also ensured that every client inquiry was addressed professionally and promptly. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Thanks to their support, we noticed a significant improvement in appointment scheduling and lead management. Fewer inquiries were missed, and we were able to convert more potential customers into actual service bookings.Describe their project management. Did they deliver items on time? How did they respond to your needs?The project was well-managed and organized. The team was professional, delivered on time, and quickly adapted to our requests.What was your primary form of communication with Appointment Setter Online?Email or Messaging AppWhat did you find most impressive or unique about this company?Communication was clear, and they were always ready to adjust their approach when needed.Are there any areas for improvement or something Appointment Setter Online could have done differently?Overall, our experience was excellent. The only small suggestion would be more detailed reporting to track trends over time, but even without that, their service added great value. --- #### Back Office Services for Towing Company **The Project** - Services: Back Office Outsourcing, Customer Service Outsourcing - Project size: $10,000 to $49,999 - Project length: July - Nov. 2025 **Project Summary**: Appointment Setter Online provided outbound and inbound call support, lead follow-ups, appointment setting, and accurate communication with prospects for a towing company. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Global towing - Industry: Automotive - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Dec 22, 2025 **Feedback Summary**: Appointment Setter Online helped the client improve their number of booked appointments and communication with potential customers. Their outreach and follow-up helped the client convert more inquiries into actual service calls. The team was organized, professional, and adaptive. ""They were responsive, communicative, and always ready to adjust their approach when we needed changes."" **BACKGROUND** Please describe your company and position.I am the Owner of Global towingDescribe what your company does in a single sentence.Global Towing is a professional towing and roadside assistance company providing fast, reliable service to drivers in need. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Appointment Setter Online to accomplish?We hired Appointment Setter Online to help increase our lead generation, improve appointment scheduling, and ensure potential customers were contacted and booked efficiently so that our team could focus more on delivering quality towing services. **SOLUTION** How did you find Appointment Setter Online?Online SearchWhy did you select Appointment Setter Online over others?Great culture fitGood value for costReferred to meHow many teammates from Appointment Setter Online were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Appointment Setter Online provided outbound and inbound call support, lead follow-ups, appointment setting, and accurate communication with prospects. Their role included identifying qualified leads, scheduling service calls, confirming appointments, and providing regular updates on progress and results. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Since working with Appointment Setter Online, we have seen an improvement in the number of booked appointments and better communication with potential customers. Their outreach and follow-up helped us convert more inquiries into actual service calls, which has had a positive impact on our business growth.Describe their project management. Did they deliver items on time? How did they respond to your needs?Project management was organized and professional. Deliverables were completed on schedule, and the team adapted quickly to our needs. What was your primary form of communication with Appointment Setter Online?Email or Messaging AppWhat did you find most impressive or unique about this company?They were responsive, communicative, and always ready to adjust their approach when we needed changes.Are there any areas for improvement or something Appointment Setter Online could have done differently?Overall, the experience was very positive. If we could suggest one improvement, it would be even more frequent performance updates to help with forecasting and planning — but this was a small issue compared to the value they provided --- #### Lead Generation & Appointment Setting for Daycare Center **The Project** - Services: Back Office Outsourcing, Call Center Services, Customer Service Outsourcing - Project size: $10,000 to $49,999 - Project length: June - Nov. 2025 **Project Summary**: Appointment Setter Online provided lead generation and appointment-setting services for a daycare center. The team managed outreach campaigns, identified the audience, and scheduled qualified appointments. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Manager, Silly times day care centre - Industry: Education - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Dec 19, 2025 **Feedback Summary**: Appointment Setter Online helped the client increase inquiries and book appointments. The team was professional, flexible, and easy to work with. Appointment Setter Online's project management was smooth, well-organized, and responsive. The team communicated clearly and delivered on time. ""We highly recommend Appointment Setter Online to businesses looking for reliable lead generation."" **BACKGROUND** Please describe your company and position.I am the Marketing Manager of Silly times day care centreDescribe what your company does in a single sentence.We are Silly Times Daycare Centre, a childcare provider offering a safe, nurturing, and engaging learning environment for young children. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Appointment Setter Online to accomplish?We hired Appointment Setter Online to help us generate more qualified leads, increase parent inquiries, and book more appointments consistently for our daycare services. **SOLUTION** How did you find Appointment Setter Online?Online SearchWhy did you select Appointment Setter Online over others?Great culture fitGood value for costReferred to meHow many teammates from Appointment Setter Online were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The scope of work included lead generation, appointment setting, managing outreach campaigns, and handling follow-ups with potential clients. Their team focused on identifying the right audience, reaching out to interested parents, and scheduling qualified appointments for our business. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We saw a noticeable increase in inquiries and booked appointments within a short time. The leads were relevant, and many parents were genuinely interested in our daycare services, which helped improve our overall conversion rate.Describe their project management. Did they deliver items on time? How did they respond to your needs?Project management was smooth and well-organized. The team communicated clearly, delivered tasks on time, and was always responsive to our questions or requests. They were professional, flexible, and easy to work with.What was your primary form of communication with Appointment Setter Online?Email or Messaging AppWhat did you find most impressive or unique about this company?We highly recommend Appointment Setter Online to businesses looking for reliable lead generation and appointment-setting services.Are there any areas for improvement or something Appointment Setter Online could have done differently?Overall, we were very satisfied with their services. While there is always room for small improvements in reporting or updates, the experience was positive, and the results met our expectations. --- #### Lead Generation Services for Digital Marketing Agency **The Project** - Services: Sales Outsourcing - Project size: $10,000 to $49,999 - Project length: Sep. - Dec. 2025 **Project Summary**: Appointment Setter Online provided lead generation services for a digital marketing agency. The team conducted multi-channel outreach, contacted potential leads, qualified prospects, and scheduled calls. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Market Hive Digital - Industry: Advertising & marketing - Client size: 51-200 Employees - Review Type: Online Review **The Review** — Dec 4, 2025 **Feedback Summary**: Appointment Setter Online's work doubled the client's lead-to-call ratio, resulting in a noticeable increase in the sales pipeline and conversion rates. The team was efficient, organized, and adhered to deadlines. Appointment Setter Online was responsive, flexible, and quick to adapt to changes. ""Appointment Setter Online's service exceeded expectations."" **BACKGROUND** Please describe your company and position.I am the Founder of Market Hive DigitalDescribe what your company does in a single sentence.We are a boutique digital marketing agency serving small and medium-sized businesses with social media, content, and outreach services. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Appointment Setter Online to accomplish?We hired Appointment Setter Online to handle our lead generation and appointment-setting activities — specifically to fill our calendar with qualified client calls so our internal team could focus on strategy and execution. **SOLUTION** How did you find Appointment Setter Online?Online SearchWhy did you select Appointment Setter Online over others?High ratingsGood value for costReferred to meHow many teammates from Appointment Setter Online were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Their team performed multi-channel outreach, contacted potential leads, qualified prospects according to our criteria, and scheduled calls directly on our calendar. They also provided regular reporting and managed follow-ups and confirmations. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We saw a significant increase in booked qualified calls  more than doubling our monthly lead-to-call ratio. Our sales pipeline grew noticeably, and our conversion rate improved because the leads were pre qualified before calls.Describe their project management. Did they deliver items on time? How did they respond to your needs?Project management was very efficient and organized. Appointment Setter Online met all deadlines, adhered to our scheduling preferences, and delivered weekly status updates without prompting.What was your primary form of communication with Appointment Setter Online?Email or Messaging AppWhat did you find most impressive or unique about this company?They were responsive and flexible: when we adjusted our ideal customer profile or outreach script, they adapted quickly. Their communication was clear and timely.Are there any areas for improvement or something Appointment Setter Online could have done differently?It would be beneficial if they provided a more detailed breakdown of lead demographics and sources as part of their reporting. Otherwise, Appointment Setter Online's service exceeded expectations. --- #### Call Center Services for Marketing Company **The Project** - Services: Call Center Services - Project size: Confidential - Project length: Aug. - Nov. 2025 **Project Summary**: Appointment Setter Online was hired by a marketing company to manage their appointment-setting process. The team was responsible for prospect research, outreach, lead qualification, and follow-ups. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Manager, Bright To Home - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Dec 2, 2025 **Feedback Summary**: Appointment Setter Online's efforts led to a 40% increase in qualified appointments and a 35% improvement in the client's outreach-to-booking ratio. The team was well-organized, reliable, and professional. They also communicated clearly, provided regular updates, and always delivered on time. ""What impressed me most was their professionalism and consistency in delivering results."" **BACKGROUND** Introduce your business and what you do there.I’m a manager at Bright to Home, an advertising and marketing company. We’re dedicated to creating safe, supportive spaces for women and children who have faced violence, insecurity, or displacement. Our mission is to empower women to reclaim their lives with dignity, independence, and confidence. We provide holistic support, including safe housing. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Appointment Setter Online to accomplish for Bright to Home?We wanted to strengthen our sales pipeline, so we hired Appointment Setter Online to handle outreach and appointment scheduling. **SOLUTION** What was the scope of their involvement?Appointment Setter Online managed our entire appointment-setting process. Their scope included prospect research, outreach across multiple channels, lead qualification, follow-ups, and securing confirmed appointments. They also provided regular performance updates and added all booked meetings directly to our calendar.What is the team composition?We worked with two teammates from Appointment Setter Online.How did you come to work with Appointment Setter Online?We found them through a referral and the Clutch site. We chose them because their pricing fit our budget, they were a great culture fit, they offered good value for the cost, and their company values aligned with ours.What is the status of this engagement?We worked together from August–November 2025. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?We saw a steady rise in qualified appointments. Our outreach-to-booking ratio improved, and we began seeing more serious prospects entering our funnel. We experienced around a 40% increase in qualified appointments and about a 35% improvement in our outreach-to-booking ratio.We also tracked response rates, follow-up engagement, and the conversion rate from initial outreach to booked meetings. These KPIs helped us see how effectively the pipeline was moving. We began seeing a noticeable lift in revenue as some of the qualified appointments converted into paying clients. It wasn’t overnight, but the improved pipeline definitely contributed.How did Appointment Setter Online perform from a project management standpoint?Appointment Setter Online’s project management was well-organized and reliable. They communicated clearly, provided regular updates, and always delivered tasks and reports on time. We primarily communicated via virtual meetings.What did you find most impressive about them?What impressed me most was their professionalism and consistency in delivering results.Are there any areas they could improve?There weren’t any major issues, but occasional faster updates on progress would have been helpful. --- #### Appointment Booking for Marketing Agency **The Project** - Services: Call Center Services, Email Marketing, Sales Outsourcing - Project size: $50,000 to $199,999 - Project length: July 2024 - Ongoing **Project Summary**: Appointment Setter Online provides appointment booking for a marketing agency. The team calls the contacts and books appointments on their calendars. They also help with social media, text, and email outreach. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, BrightWave Marketing - Industry: Advertising & marketing - Client size: 11-50 Employees - Review Type: Phone Interview **The Review** — Oct 31, 2025 **Feedback Summary**: Appointment Setter Online has helped the client increase the number of booked appointments by 30%–35%. The team delivers on time and within budget, and internal stakeholders are happy with the results. They also stand out for their free trial and the ability to choose their own resources. ""I'm really happy with them."" **BACKGROUND** Introduce your business and what you do there.I’m the CEO of BrightWave Marketing. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Appointment Setter Online?We needed help with appointment booking. **SOLUTION** What was the scope of their involvement?Appointment Setter Online provides appointment booking services for us. We provide them with the contacts, and they call them and book appointments on our calendars. The team also uses text messages and emails to reach out to those contacts. My specialists go on the calls and then close the deals. The team also helps us with social media outreach.What is the team composition?We work with seven appointment setters, three closers, and one project manager.How did you come to work with Appointment Setter Online?We found them on Google. We chose them because they gave us a free trial, and they outperformed in the free trial, so we hired them.How much have you invested with them?We’ve invested between $50,000–$200,000.What is the status of this engagement?We started working together in July 2024, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?We’ve seen a significant increase in appointments, around 30%–35%. We’ve also hired closers, but they haven’t started yet.How did Appointment Setter Online perform from a project management standpoint?They always deliver on time and on budget. We use Zoom for meetings and Slack for internal communication.What did you find most impressive about them?Overall, I’m really happy with them.Are there any areas they could improve?They can work on their CRM. The lead and appointment management system on Calendly is manual, and we can only view it on the calendar. If they put it on a dashboard, that would be helpful.Do you have any advice for potential customers?Try their free trial. The best part is that they provide you with an opportunity to interview their representatives, allowing you to choose your resource yourself. --- #### Back Office Outsourcing for SaaS Company **The Project** - Services: Back Office Outsourcing, Customer Service Outsourcing - Project size: $10,000 to $49,999 - Project length: Oct. 2024 - Feb. 2025 **Project Summary**: Appointment Setter Online managed the whole appointment-setting funnel for an SaaS company. The team aimed to boost qualified demo bookings by 40% in one quarter. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Flow Sync Solutions - Industry: Business services - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Oct 27, 2025 **Feedback Summary**: Thanks to Booked Appointment Setter Online, booked demos increased by 45% in 8 weeks, accompanied by improved conversion rates and a higher pipeline value. Project management was excellent, communication was prompt, and deliverables were on time. The daily dashboard and sector expertise stood out. ""The service exceeded expectations."" **BACKGROUND** Please describe your company and position.I am the Owner of Flow Sync SolutionsDescribe what your company does in a single sentence.We’re a mid-sized B2B SaaS company specializing in workflow automation tools for small to medium enterprises. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Appointment Setter Online to accomplish?We engaged Appointment Setter Online to help us generate a consistent pipeline of qualified demo appointments with decision-makers at our target accounts, with the goal of increasing booked demos by 40% over the quarter. **SOLUTION** How did you find Appointment Setter Online?Online SearchWhy did you select Appointment Setter Online over others?High ratingsGood value for costReferred to meHow many teammates from Appointment Setter Online were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Appointment Setter Online handled the full appointment-setting funnel from outreach through to booked meetings. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Within the first 8 weeks:Booked demo appointments increased by ~45% compared to prior period.Conversion of outreach to booked meeting rose from 5% to 9%.Pipeline value associated with booked meetings grew by roughly 30%.These metrics show clear improvement in both volume and quality of booked appointments.Describe their project management. Did they deliver items on time? How did they respond to your needs?Project management was excellent. We had a named success manager, regular updates, and the agent we selected was onboarded on time. Deliverables—including weekly reports and script revisions—were consistently delivered on schedule and communication was prompt and transparent throughout.What was your primary form of communication with Appointment Setter Online?Email or Messaging AppWhat did you find most impressive or unique about this company?The daily reporting dashboard kept us in control of performance and allowed us to make rapid adjustments. Finally, their industry-sector familiarity meant our outreach felt relevant and on-brand, not generic.Are there any areas for improvement or something Appointment Setter Online could have done differently?If I were to suggest one improvement it would be to include a more detailed onboarding packet with industry case studies at the start—while the onboarding itself was smooth, receiving extra tailored industry examples earlier might have accelerated campaign ramp up even more. Other than that, the service exceeded expectations. --- #### Call Center & Back-Office Outsourcing for Repair Company **The Project** - Services: Back Office Outsourcing, Call Center Services - Project size: $10,000 to $49,999 - Project length: Nov. 2024 - Ongoing **Project Summary**: Appointment Setter Online provides remote call center services for a garage door repair company. The team answers inbound calls, schedules appointments, makes outbound calls, and uses Workiz to manage tasks. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Independent Garage Door Repair - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview **The Review** — Sep 9, 2025 **Feedback Summary**: Appointment Setter Online has experience in the garage door space, allowing them to provide accurate information to customers. The team answers calls within three rings and makes outbound calls within the required timeframe. They collaborate via WhatsApp and Google Sheets. ""Appointment Setter Online is doing well so far."" **BACKGROUND** Introduce your business and what you do there.I’m the owner of a garage door repair company. We provide 24/7 services. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Appointment Setter Online?We needed help with answering calls and scheduling appointments. **SOLUTION** What was the scope of their involvement?Appointment Setter Online provides us with remote call center services. We market our services in the neighborhood, and many people fill out forms or call us directly. The team works 24/7; some teammates work during office hours, and others work after office hours.Our service is available from 6:00 a.m. to 11:00 p.m. so we can receive calls during that time. Our team is ready to dispatch and fix the garage doors. As soon as someone calls, Appointment Setter Online checks our schedule and books the appointment on the calendar. Then, they send the information to the relevant team so we can go and fix the door.Appointment Setter Online mainly handles inbound calls, but they also do outbound calls when needed. We’ve given them scripts to follow. The team uses our system; we’ve given them access to Workiz, which we use to manage jobs, track leads, and queries.What is the team composition?We work with seven teammates from Appointment Setter Online, including a manager.How did you come to work with Appointment Setter Online?We found them through Clutch.How much have you invested with them?We’ve spent around $40,000.What is the status of this engagement?We began working with them in November 2024, and our engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Appointment Setter Online is doing well so far. We measure their performance based on their ability to answer calls within three rings. For outbound calls, the team has to dial the person within 4–5 days. If the team receives a form, they should dial the person within 1–2 hours. We’ve set up a gap in the CRM that they need to follow. Appointment Setter Online manages technical issues effectively.How did Appointment Setter Online perform from a project management standpoint?We don’t use any project management tools. We use Google Sheets or CRM if required. We communicate via WhatsApp; they're always available when I send them a message. Appointment Setter Online is very good at reporting and sends daily reports.What did you find most impressive about them?The agents we work with have experience working with another client in the garage door space. They know everything about garage door repair and motors, including the type of motor required for specific doors. That was good for us when we onboarded them.Are there any areas they could improve?No, they’re doing well.Do you have any advice for potential customers?It depends on your business. If you’re in the garage repair business, they have the best agents who know everything about garage doors. --- #### Call Center & Back-Office Support for Construction Company **The Project** - Services: Back Office Outsourcing, Call Center Services - Project size: $10,000 to $49,999 - Project length: Nov. 2024 - Ongoing **Project Summary**: Appointment Setter Online manages a construction company’s phone and answering service. The team calls leads from marketing channels, schedules sales appointments, and has integrated the GoHighLevel system. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Rh construction usa,INC. - Industry: Construction - Review Type: Phone Interview **The Review** — Aug 14, 2025 **Feedback Summary**: Appointment Setter Online has been doing well in their tasks. The team is knowledgeable about the construction industry and knows how to promote the client. The team sends daily reports to the client and keeps them updated. Appointment Setter Online collaborates via GoHighLevel and WhatsApp. ""We’re very happy with the team."" **BACKGROUND** Introduce your business and what you do there.I’m a co-founder of a construction company. We’re general contractors serving the Brooklyn area. We mostly take commercial projects and mid-size projects around $1 million. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Appointment Setter Online?We run ads on Meta and Google, and people submit inquiries when they need our services. Sometimes they call us directly, and sometimes they fill out a form. We need to call them, but my team spends most of their time in the field, so we need support to call those numbers right away as soon as we receive them. **SOLUTION** What was the scope of their involvement?Appointment Setter Online manages our answering service and phone line. The team is the first point of contact for anyone calling our company, including incoming calls from marketing channels. Secondly, if we receive any information on our website or from ads, the team calls that lead, confirms the service required, and schedules them with one of our team members. Appointment Setter Online attends and makes calls, so they do both inbound and outbound calls.Before hiring the team, we didn’t have any system. We were managing the forms on a Google Sheet. Once the team came in, they introduced us to a system called GoHighLevel. Appointment Setter Online has created our account, uploaded all the information, and now manages everything.What is the team composition?We work with three teammates, including two team members on weekdays and another member on weekends.How did you come to work with Appointment Setter Online?I found them online.How much have you invested with them?We’ve spent around $14,000. We started with one gentleman, whom I hired for $1,200 monthly. After two months, we onboarded two other teammates.What is the status of this engagement?We started working with them in November 2024, and our partnership is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Appointment Setter Online has been doing a pretty good job so far.How did Appointment Setter Online perform from a project management standpoint?The team sends us daily reports on the time it takes to contact the customer once they submit the information and the number of missed calls. The team also sends us reports on the number of leads we receive and the number of leads we convert.Appointment Setter Online charges us monthly, and we’re happy with their pricing. The team keeps us updated, and we only use GoHighLevel to collaborate. We also have a WhatsApp group to communicate.What did you find most impressive about them?Appointment Setter Online is very good at promoting their customers. The three teammates assigned to our project have worked in the construction industry for the last few years. The team knows the industry and the main questions customers can ask. We’ve never needed to explain those things. Appointment Setter Online is an expert in what they’re doing and has the same construction industry knowledge as our technicians.Are there any areas they could improve?They’re doing exceptionally well. We’re very happy with the team, and there’s nothing I can suggest to them to improve.Do you have any advice for potential customers?Give them the requirements and all the details you have. These guys are very professional. The team lets us speak with the agent before they put them on the project. They always call one of my partners or me to get in the meeting and check who they’re putting on the project. --- #### Call Center Services & Sales Outsourcing for Consulting Co **The Project** - Services: Customer Service Outsourcing, Sales Outsourcing - Project size: $10,000 to $49,999 - Project length: Dec. 2024 - Mar. 2025 **Project Summary**: Appointment Setter Online provided call center services and sales outsourcing for an analytics-led consulting company. The team handled email and call outreach, qualification follow-up, and meeting scheduling. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Assistant Manager, Orion Insights - Industry: Advertising & marketing - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Jul 16, 2025 **Feedback Summary**: Appointment Setter Online reached out to 140 prospects in four weeks, booked 15 qualified meetings, with three meetings progressing to project discussions valued at over $45,000. Appointment Setter Online was proactive, adjusted their approach quickly, and had relevant and well-aligned calls. ""Their skill in navigating B2B decision‑maker engagement was clear from day one."" **BACKGROUND** Please describe your company and position.I am the Assistant Manager of Orion InsightsDescribe what your company does in a single sentence.We provide analytics‑led consulting to mid‑market B2B companies. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Appointment Setter Online to accomplish?We needed a steady stream of qualified calls with data‑driven decision‑makers exploring dashboard and insights solutions. **SOLUTION** How did you find Appointment Setter Online?Online SearchWhy did you select Appointment Setter Online over others?High ratingsGood value for costReferred to meHow many teammates from Appointment Setter Online were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Appointment Setter Online managed email blasts, voice outreach, qualification follow‑up, and scheduled meetings in our CRM. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?They reached out to 140 prospects over 4 weeks, booked 15 qualified meetings, and 3 progressed to project discussions—valued at over $45K.Describe their project management. Did they deliver items on time? How did they respond to your needs?They were proactive, scheduling weekly optimization meetings and quickly adjusting their approach to targetingWhat was your primary form of communication with Appointment Setter Online?Email or Messaging AppWhat did you find most impressive or unique about this company?Their skill in navigating B2B decision‑maker engagement was clear from day one—calls were relevant and well‑aligned.Are there any areas for improvement or something Appointment Setter Online could have done differently?Would be great to have call recording integration—but detailed call notes were very helpful. --- #### Call Center Services & Sales Outsourcing for Mktg Agency **The Project** - Services: Call Center Services, Sales Outsourcing - Project size: $10,000 to $49,999 - Project length: Nov. 2024 - Feb. 2025 **Project Summary**: Appointment Setter Online provided sales outsourcing and call center services for a marketing agency. The team handled email and LinkedIn outreach, call screening and scheduling, and lead information capture. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Bright Spark Media - Industry: Advertising & marketing - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Jul 16, 2025 **Feedback Summary**: Appointment Setter Online's work led to reaching 160 leads and booking 18 strategy sessions, converting five into $10,000 paid projects within five weeks. The team communicated via Asana and held weekly calls to refine scripts and targeting. Appointment Setter Online provided quality leads. ""The quality of leads was consistent, and the team took initiative to improve outreach copy."" **BACKGROUND** Please describe your company and position.I am the CEO of Bright Spark MediaDescribe what your company does in a single sentence.We offer full‑stack digital marketing—websites, social, and email campaigns—for SMBs. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Appointment Setter Online to accomplish?We wanted to schedule strategy calls with businesses interested in marketing improve­ment packages. **SOLUTION** How did you find Appointment Setter Online?Online SearchWhy did you select Appointment Setter Online over others?Great culture fitGood value for costReferred to meHow many teammates from Appointment Setter Online were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Email, LinkedIn messaging, call screening, and scheduling via Acuity. They also sent timely reminders and captured key leads info. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Within 5 weeks, they reached 160 leads and booked 18 strategy sessions—5 of which became paid projects valued at $10K total.Describe their project management. Did they deliver items on time? How did they respond to your needs?They communicated every step via Asana, and weekly calls helped us refine scripts and targeting.What was your primary form of communication with Appointment Setter Online?Email or Messaging AppWhat did you find most impressive or unique about this company?The quality of leads was consistent, and the team took initiative to improve outreach copy.Are there any areas for improvement or something Appointment Setter Online could have done differently?We’d love an integrated lead-forwarding system, but manual updates were always fast and clear. --- #### Call Center Services & Appointment Setting for Dev Company **The Project** - Services: Call Center Services, Sales Outsourcing - Project size: $10,000 to $49,999 - Project length: Apr. 2025 - Ongoing **Project Summary**: Appointment Setter Online provides appointment-setting services for a development company. The team calls leads who fill out forms on landing pages and answer calls from leads who call directly. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CTO, Web Pro Artist - Industry: Other industries - Review Type: Phone Interview **The Review** — Jul 15, 2025 **Feedback Summary**: Appointment Setter Online's efforts have helped the client contact every lead who fills out the forms, increasing success rates. The team is consistently available, manages leads using HubSpot, and communicates through Slack and WhatsApp. Their knowledge of the client's industry is impressive. ""For appointment setting, they're the best company in the market."" **BACKGROUND** Introduce your business and what you do there.I’m the CTO of Web Pro Artist, a development company. We help healthcare companies with web and app development, UX design, and video editing. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Appointment Setter Online?Our new clients and prospects came from our paid marketing ads on Google, Facebook, and LinkedIn. We received a lot of inquiries and leads from those ads, and our team called those leads. However, we were missing some of those leads.As a result, we needed to hire a team to call the leads as soon as they received them and book appointments with the relevant team members so we could go in and close the project. **SOLUTION** What was the scope of their involvement?Appointment Setter Online sets up appointments for us, and we close the leads ourselves. We run the ads, and the leads come in from the ads. People come to our landing pages and fill out a form, and we receive those leads. Appointment Setter Online also answers calls if a lead calls us directly from the ad.What is the team composition?We work with two teammates from Appointment Setter Online—one works in the early morning, and the other in the late afternoon.How did you come to work with Appointment Setter Online?We found Appointment Setter Online through an online search. Once we met with them, they told us they only set appointments. Since we were looking for an appointment setter, we chose to go with them.How much have you invested with them?We've spent around $15,000. They charge us a fixed amount per agent.What is the status of this engagement?We've been working together since April 2025, and our engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Appointment Setter Online promised to call the leads within 1–2 minutes as soon as they landed in, and they’ve been doing it. That’s been helpful for us.Our success rate has changed a lot. We now contact every lead who fills out the form and book a meeting with them. We’re not missing them from the form side.How did Appointment Setter Online perform from a project management standpoint?Appointment Setter Online has been added to our system, and they stay in touch with us and are always available whenever we need them. We use Slack for internal communication and sometimes WhatsApp. We also use HubSpot for lead management.What did you find most impressive about them?The agents from Appointment Setter Online know our services very well. They previously worked with a similar client, so we didn’t have to give the team a lot of information. Once they go into a call, they can easily explain our service and answer questions. This has been helpful.Are there any areas they could improve?No. They’ve been doing well for the last four months.Do you have any advice for potential customers?If someone is looking for an appointment-setting service, Appointment Setter Online is very good at it. Their agents are good. We didn’t have to go into the training or explain things. We just gave them the SOP, which mentioned how we do the services and what the normal rates are. For appointment setting, they’re the best company in the market. --- #### Call Center Services & Lead Gen for Book Publishing Company **The Project** - Services: Call Center Services, Sales Outsourcing - Project size: $10,000 to $49,999 - Project length: Feb. 2025 - Ongoing **Project Summary**: Appointment Setter Online provides call center services for a book publishing company. The team contacts inbound and outbound leads from social media platforms and schedules appointments using PhoneBurner. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Book Publishing Company - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview **The Review** — Jul 9, 2025 **Feedback Summary**: Appointment Setter Online contacts 70-80 prospects daily and successfully closes deals. The team delivers on time, stays on budget, manages tasks via Google Sheets, and communicates through Slack, WhatsApp, and email. Their quick work speed and high-quality calls have impressed the client. ""They’re doing what I expect and more."" **BACKGROUND** Introduce your business and what you do there.I’m the CEO of a book publishing company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Appointment Setter Online?We needed someone to set appointments for us. We were running ads on different social media platforms, and when the leads came in, we needed someone to reach out to them and schedule appointments. Since we needed to generate sales and revenue, we thought it best to outsource to experts. **SOLUTION** What was the scope of their involvement?Appointment Setter Online reaches out to leads and schedules appointments for us. They also close deals during the scheduled appointments. The leads are mostly inbound leads from social media platforms, but there are also some outbound leads.Once the lead comes in, Appointment Setter Online directly adds it to a Google Sheet and calls them. The team uses PhoneBurner to dial customers.What is the team composition?There are a total of three people, including the manager.How did you come to work with Appointment Setter Online?I found them through Clutch.How much have you invested with them?We’ve spent almost $25,000.What is the status of this engagement?We started working together in February 2025, and the project is still ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Appointment Setter Online has been reaching out to at least 70 to 80 prospects a day. I have some data on my existing customers, and the team has been contacting them and scheduling meetings. They also close deals.How did Appointment Setter Online perform from a project management standpoint?They deliver on time and stay on budget. We’re in contact with them on Slack, WhatsApp, and sometimes email.What did you find most impressive about them?I’m impressed with the way the team rapidly calls leads when they come in and schedules appointments with them. The quality of the calls is great.Are there any areas they could improve?I don’t have any suggestions for improvement. They’re doing what I expect and more.Do you have any advice for potential customers?No. I was looking to generate more revenue, and Appointment Setter Online is helping me with that. I’m very happy with them. --- #### Appointment Setting & Sales Outsourcing for Web Design Co **The Project** - Services: Call Center Services, Sales Outsourcing - Project size: Confidential - Project length: Mar. 2023 - Ongoing **Project Summary**: Appointment Setter Online provides appointment setting and sales outsourcing services for a web design company. The team helps the client with appointment setting and sales closing using various channels. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Director, Web Design Charter - Industry: Business services - Client size: 11-50 Employees - Review Type: Phone Interview **The Review** — Jul 8, 2025 **Feedback Summary**: Appointment Setter Online has significantly improved the client's lead booking by 71.3% and conversions by 18.6%. The team communicates effectively, matches timelines, and delivers work on time. The client praises the team's charm and ability to deliver tangible results. ""They always match the timeline and sometimes deliver before the deadline."" **BACKGROUND** Introduce your business and what you do there.I’m the director of Web Design Charter, a web design company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Appointment Setter Online?We needed help with appointment scheduling. Our primary need was to find a reliable team that could qualify leads and set up meetings with serious prospects. **SOLUTION** What was the scope of their involvement?Appointment Setter Online provides appointment setting and sales outsourcing services. We initially scheduled a meeting with their CMO, and after a couple of meetings, they introduced their team, including team leads, appointment setters, and closers. After onboarding, we provided them with product knowledge and trained their appointment setters. After that, they started working on our product and making appointments.After a couple of months, their closers were ready to close deals. Now, they handle everything from appointment setting to closing the deal. They help us with appointment setting and closing sales. They convert appointments to sales as well.They use almost all channels to reach out to prospects, including emails, chats, and phone calls.What is the team composition?We started with one appointment setter during the trial phase. After two weeks, we onboarded two more appointment setters. After two months, we onboarded one closer, and after 1.5 months, we onboarded another closer.How did you come to work with Appointment Setter Online?We found them through a Google search. We chose them because they provided us with well-trained, highly professional, and incredibly responsive resources.How much have you invested with them?We’ve spent $170,000.What is the status of this engagement?We started working together in March 2023, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?They’ve raised the lead ratio to 71.3% for booking appointments. For the closure of leads, the qualified and educated leads converted at 18.6%.How did Appointment Setter Online perform from a project management standpoint?They communicate very well. They always match the timeline and sometimes deliver before the deadline. We use emails and Slack to communicate. We also use Zoom for management calls.What did you find most impressive about them?They're great in both parts of the engagement, but their closing part is really charming.Are there any areas they could improve?There’s nothing I can say because we’ve seen tangible results from them.Do you have any advice for potential customers?When you start working with Appointment Setter Online, you must interview their resources. They’ll present their resources to you, so if you’re a new business owner outsourcing to them, you must meet their resources. This way, they can understand your product, which will save time on training and onboarding. --- ## Portfolio & Awards ### User Support and Sales for TeamGantt   Fueling Sales Growth for TeamGantt with Appointment Setter Online’s Outreach ExpertiseIntroduction In the hyper-competitive SaaS market, having a powerful product isn’t enough — you need consistent, qualified leads and meaningful sales conversations. That’s where Appointment Setter Online comes in. With a sharp focus on B2B appointment setting, inbound call handling, cold outreach, and sales funnel optimization, Appointment Setter Online has become a reliable growth partner for SaaS companies aiming to scale faster without expanding internal resources. Objective  Increase scheduled demo calls from qualified project managers and agencies Implement live call answering to support global user inquiries Re-engage inactive trial users with personalized follow-ups Launch cold outreach to untapped industries such as architecture and construction firms  Integrate appointment setting and lead tracking seamlessly with the existing CRM Challenges Inbound inquiries were delayed due to limited support staff Sales reps were spending too much time booking and managing appointments  Cold outreach efforts lacked consistency and personalization  Trial users were dropping off without conversion International leads were missed due to timezone gaps Solution by Appointment Setter Online  Dedicated Appointment Setters  24/7 Global Phone Answering  Cold Email Campaigns  Trial User Activation Strategy CRM Integration Results & Achievements  230% increase in qualified demo bookings  40% reactivation rate from previously dormant trial users  Inbound response time reduced from 8 hours to under 15 minutes +65 new customers onboarded from newly targeted verticals 15% higher conversion rate from outbound leads than previous internal efforts   ### Client Engagement & Support for Slalom Consulting   Appointment Setter Online Elevates Lead Generation and Sales for Slalom Consulting Background Slalom Consulting, a US-based  management and technology consulting firm, was facing challenges in maintaining a steady flow of qualified leads and efficiently scheduling appointments between prospects and consultants. Their consultants were spending too much time on outreach and scheduling, which impacted billable hours and slowed client acquisition. Challenges Difficulty generating consistent, high-quality leads. Manual appointment setting leads to inefficiencies and missed opportunities. Consultants are distracted by non-core tasks like cold calling and follow-ups. Solution Appointment Setter Online provided Slalom with: Targeted Lead Generation using data-driven campaigns. Professional Appointment Setting to schedule meetings smoothly. Inbound Phone Answering to manage client calls professionally. Implementation The team collaborated closely with Slalom’s sales department, crafted tailored outreach strategies, built targeted lead lists, and employed multi-channel communication to engage prospects. Appointment setters handled scheduling through automated systems, while phone answering ensured no client inquiries were missed. Results 45% increase in qualified leads. 35% reduction in appointment scheduling time. 25% growth in new client meetings. Enhanced client engagement through professional call handling. Client Feedback Appointment Setter Online allowed our consultants to focus on delivering client value while significantly boosting our sales pipeline. Their service is efficient and professional.John Miller, Director of Sales, Slalom Consulting By outsourcing lead generation, appointment setting, and phone answering to Appointment Setter Online, Slalom Consulting streamlined their sales process, increased productivity, and accelerated business growth.   ### Client Onboarding & Support Experience for Curotec   Boosting Sales Engagement for Curotec with Appointment Setter Online’s Lead Generation and Appointment Setting Services Introduction Curotec is a U.S.-based IT solutions firm that specializes in custom web and mobile development, digital transformation consulting, and SaaS product engineering. With a hybrid team model and a strong technical portfolio, Curotec had the capabilities to serve a wide range of industries, including healthcare, finance, and logistics. However, like many growing digital agencies, Curotec’s internal sales team was small and overextended, struggling to consistently fill their pipeline with qualified leads. To overcome this, they brought in Appointment Setter Online to support outbound outreach, appointment booking, and inbound lead engagement. Challenges Curotec was facing several hurdles in scaling its sales function: Irregular Outreach Cadence Lead Drop-Offs Limited Sales Hours Difficulty Penetrating Enterprise Accounts       Objectives Curotec aimed to achieve the following by partnering with Appointment Setter Online: Increase the number of qualified meetings Improve lead response times Systematize outreach Reduce the internal time spent Establish a scalable and repeatable lead generation process.   Solution Appointment Setter Online implemented a high-touch, multi-channel outbound strategy tailored to Curotec’s service offerings and target markets: Target List Development: Cold Email & LinkedIn Outreach Live Phone Answering & Call Routing Appointment Scheduling Real-Time Collaboration Results The collaboration with Appointment Setter Online yielded impressive outcomes within the first quarter: 52% Increase in total qualified appointments 1.8x Increase in monthly discovery calls 70% Decrease in missed follow-ups 15% Growth in sales pipeline value directly tied to booked meetings. Immediate engagement of leads during non-working hours due to 24/7 phone answering coverage       ### B2B Healthcare: Smart Outreach, Real Results     Upfront on Healthcare aimed to secure 30 monthly appointments with key B2B decision-makers in the health and medical industries, including hospital administrators and pharmaceutical executives. Challenge:The healthcare sector's competitiveness made it difficult to access top decision-makers, requiring a strategic approach to streamline outreach and maintain high conversion rates. Strategy: Targeted Outreach: Custom campaigns focused on key decision-makers using data analytics. Personalized Messaging: Crafted tailored emails, LinkedIn messages, and calls to highlight value propositions. Industry Content: Shared reports, case studies, and demos to position Upfront on Healthcare as a thought leader. Follow-Up & Relationship Building: Continuous engagement through personalized communication and newsletters. Data Tracking: Used CRM to measure success and refine outreach efforts. Results: Secured 30 monthly appointments with top decision-makers. Achieved a 30% increase in partnerships within 3 months. Boosted conversion rates 5X. Sustained growth in monthly appointments and a growing pipeline of prospects.         ### Accelerates Sales for Content Snare   Appointment Setter Online has emerged as a trusted partner for such companies, bridging this gap by offering appointment setting, phone answering, lead generation, and sales support services tailored for high-growth software businesses. This case study highlights how Content Snare, a fast-growing SaaS platform that helps businesses efficiently collect content and documents from clients, partnered with Appointment Setter Online to transform their outreach and lead conversion process, resulting in a measurable impact on revenue and customer acquisition. Objective Increase booked demo calls with marketing agencies and accounting firms. Expand lead generation efforts into new geographic markets (UK, Canada, Australia). Implement 24/7 call answering support to assist global users in different time zones. Reduce inbound lead response time to under 30 minutes. Re-engage cold and unconverted trial users through structured follow-up. Challenges  Lack of a structured outbound strategy  The sales team is overwhelmed  Lost leads due to slow response time Trial users were churning  Inconsistent call handling Solution Delivered by Appointment Setter Online  Dedicated Appointment Setters 24/7 Phone Answering Service Cold Outreach & Follow-Up Automation Trial User Re-Engagement Workflow CRM Integration & Lead Qualification Results & Impact 180% increase in booked product demos 22% reactivation rate for previously inactive trial users  Average response time dropped from 12 hours to under 20 minutes  Global coverage enabled, handling calls from 5 different time zones  50+ new clients closed as a direct result of scheduled appointments     ### B2B Freight Sales for U.S. Logistics Group   U.S. Logistics Group, Inc. is a full-service logistics company offering air, ocean, and ground transportation along with warehousing and military logistics solutions. Despite their strong infrastructure, they struggled to consistently generate qualified leads and convert them into customers due to limit The Challenge Lack of consistent lead generation Limited appointment setting with decision-makers Missed opportunities from inbound calls Weak follow-up processes The Solution To overcome these challenges, U.S. Logistics partnered withAppointment Setter Online, specialists in:  Targeted lead generation B2B appointment setting Inbound phone answering Sales support and follow-ups Results After 6 Months  40% increase in qualified leads 150+ high-quality appointments set 25% boost in sales conversions Improved customer engagement from faster response times. The collaboration between U.S. Logistics Group, Inc. and Appointment Setter Online highlights how outsourcing sales and lead generation can deliver measurable growth. By leveraging expert support for appointment setting, lead follow-ups, and customer engagement, U.S. Logistics successfully streamlined its sales process, increased conversions, and focused more on core logistics operations. This case proves that the right partnership can drive both efficiency and revenue in a competitive industry.       ### Sales Efficiency for Lineage Logistics   Lineage Logistics is a leading global provider of temperature-controlled warehousing and logistics services, operating over 450 facilities worldwide. Despite strong operational capabilities, they faced difficulties in maintaining a steady flow of qualified leads and setting appointments with key decision-makers. Challenges Inconsistent lead generation in a competitive market Limited appointment setting resources Inefficient management of inbound inquiries Need to improve sales conversion rates without diverting focus from core operations Solution Lineage partnered with Appointment Setter Online to handle targeted lead generation, appointment setting, inbound call answering, and sales support. The team developed customized outreach campaigns and integrated lead data with Lineage’s CRM to streamline follow-ups and improve efficiency. Results Within six months, the collaboration resulted in: A 35% increase in qualified leads Over 120 appointments scheduled with potential clients A 20% improvement in sales conversions Enhanced customer engagement through prompt inquiry handling   By outsourcing lead generation and sales support to Appointment Setter Online, Lineage Logistics was able to focus on its operational strengths while significantly boosting its sales pipeline and customer engagement, demonstrating the effectiveness of strategic partnerships in the logistics industry.     ### Customer Support and Sales for Trendify Retail Appointment Setter Online implemented a holistic, multi-channel customer support and sales appointment setting solution for Trendify Retail: Integrated Live Chat & Call Support:Real-time customer support agents provided instant assistance, improving shopper confidence and reducing cart abandonment. Proactive Sales Appointment Setting:Engaged potential customers with personalized style consultations and product demos via scheduled calls. Omnichannel Coordination:Unified communication across email, chat, and phone to maintain consistent, personalized interactions. Data-Driven Customer Insights:Used analytics to identify high-potential leads and tailor outreach strategies accordingly. Customer Support Training & Quality Assurance:Agents received ongoing training on product knowledge, customer empathy, and brand values. Results & Impact 30% Increase in Conversion Rate:Personalized consultations and timely support boosted online sales significantly. Customer Satisfaction Score Reached 94%:Improved support quality and responsiveness drove higher satisfaction ratings. Reduced Cart Abandonment by 25%:Proactive engagement helped recover hesitant buyers. Streamlined Customer Communications:Consistent, coordinated multi-channel support enhanced overall shopping experience. ### Financial Services Elevating Summit Trail Advisors' Client Engagement with Appointment Setter Online The Challenge Summit Trail Advisors is a fast-growing U.S.-based wealth management firm managing over $26 billion in assets. With high-net-worth clients and expanding operations, they needed help handling appointment scheduling, qualifying leads, and ensuring timely client communication without overburdening their internal teams. The Solution Summit Trail partnered with Appointment Setter Online to: Handle appointment scheduling professionally and efficiently Provide 24/7 phone answering to improve responsiveness Generate and qualify leads using targeted outreach Support their sales team with real-time updates and integration with CRM The Results 35% improvement in appointment scheduling efficiency 25% increase in qualified leads and new client acquisitions Enhanced client satisfaction and faster response times More time for advisors to focus on relationships and strategy   Appointment Setter Online played a key role in helping Summit Trail Advisors scale client engagement and sales processes. The partnership enabled Summit Trail to grow efficiently without compromising the quality of their high-touch services. ### Client Acquisition for FinGrowth Advisors Appointment Setter Online implemented a comprehensive client engagement solution designed to optimize FinGrowth Advisors’ lead management and appointment setting: Dedicated Lead Qualification Team:Trained agents vetted and nurtured inbound leads using customized scripts aligned with FinGrowth’s brand voice. Multi-Channel Outreach:Combined email, phone calls, and SMS outreach to maximize appointment conversion rates. CRM Integration & Workflow Automation:Synchronized appointment setting with FinGrowth’s CRM to ensure timely follow-ups and accurate data capture. Personalized Client Engagement:Agents delivered consultative conversations, enhancing trust and aligning client needs with FinGrowth’s services. Performance Analytics & Reporting:Provided Marcus and his team with detailed insights on lead sources, conversion rates, and agent performance. Results & Impact 35% Increase in Qualified Appointments:The volume of vetted, high-quality appointments grew substantially, fueling pipeline growth. Appointment Conversion Rate Improved by 40%:Enhanced outreach strategies resulted in more prospects committing to consultations. Sales Cycle Shortened by 20%:Faster lead qualification and follow-up reduced time to initial client meeting. Improved Client Engagement:Personalized interactions fostered stronger client relationships even before the first meeting. Award Recognition:Appointment Setter Online received the “Best Lead Engagement Service 2024” award in the financial services category. ### Manufacturing   Boosting Lead Conversion for Carolina Glove Company with Appointment Setter OnlineIntroduction Founded over 70 years ago, Carolina Glove Company is a trusted American manufacturer of industrial work gloves and safety apparel, supplying to construction, manufacturing, and utility sectors across the U.S. Known for their durable products and made-in-America identity, the company has continued to grow organically but faced bottlenecks in modernizing their lead generation and appointment process. They partnered with Appointment Setter Online to address growing inbound traffic and unlock new B2B opportunities through targeted outbound strategies and automated call handling. Objective Accelerate inbound inquiry response time to secure high-intent leads. Book qualified appointments with purchasing managers and safety coordinators in key industries. Increase lead flow from under-tapped markets like utilities and construction services. Introduce consistent follow-ups for trade show leads and distributor inquiries. Challenges Manual Lead Handling: No structured system for lead capture or appointment setting. Missed Sales Opportunities: Form submissions often got buried or delayed in internal communication. Underutilized Website Traffic: Visitors came in, but conversion to booked calls was minimal. Solution by Appointment Setter Online 24/7 Phone Answering & Lead Capture Appointment Scheduling With CRM Integration Targeted B2B Outreach  Follow-Up Funnel for Trade Shows Results Over 4 months, Carolina Glove witnessed a major transformation in sales efficiency: +220% Increase in inbound inquiries converted to qualified appointments Over 130 meetings booked with safety directors and procurement heads 28% email response rate on cold outreach (industry benchmark: ~10%) Response time dropped from 2–3 days to under 30 minutes New distribution partnerships formed in 5 states due to proactive outreach     ### Logistics Overview C.H. Robinson is a leading third-party logistics provider offering freight transportation, logistics, and supply chain solutions across North America and globally. Despite its extensive network and service portfolio, C.H. Robinson sought to enhance its lead generation and appointment-setting efforts to accelerate business growth. Challenges Difficulty in consistently generating high-quality leads Limited internal resources for appointment setting and follow-up Inefficient handling of inbound sales inquiries Need to increase conversion rates without impacting operational focus Solution C.H. Robinson engaged with Appointment Setter Online to provide specialized services, including targeted lead generation, B2B appointment setting, inbound call answering, and sales support. The collaboration involved customizing outreach strategies aligned with C.H. Robinson’s market segments and integrating lead data into their CRM for seamless follow-up. Results Over six months, the partnership achieved: 30% increase in qualified leads 100+ appointments set with decision-makers 18% improvement in sales conversion rates Enhanced responsiveness to client inquiries By partnering with Appointment Setter Online, C.H. Robinson successfully strengthened its sales pipeline and improved customer engagement while maintaining focus on core logistics operations. This case underscores the value of outsourcing lead generation and appointment setting to specialized providers in the competitive logistics sector. ### Information Technologies Accelerating Lead Conversion and Client Engagement for TechAffinity through Appointment Setter Online Introduction TechAffinity, an emerging IT services company based in Florida, has steadily built a reputation for delivering cost-effective software development, cloud services, and business process automation. With a growing portfolio but limited in-house sales bandwidth, the company needed to streamline its lead engagement process and improve appointment scheduling for its sales team. To address these issues, TechAffinity partnered with Appointment Setter Online, a firm specializing in appointment setting, phone answering, and lead generation, to refine and scale their customer acquisition strategy. Challenges Despite offering a robust range of IT services, TechAffinity faced several roadblocks in its sales pipeline: Lead Leakage Poor Appointment Conversion Overburdened Sales Team:  Objectives TechAffinity aimed to achieve the following by outsourcing to Appointment Setter Online: Increase the conversion rate  Ensure round-the-clock phone coverage  Boost sales velocity by maintaining a steady.  Build a scalable lead engagement framework  Solution Appointment Setter Online crafted a tailored engagement strategy after an in-depth discovery session with TechAffinity’s leadership. The solution was multi-pronged: Dedicated Appointment Setters Phone Answering Service Lead Qualification & CRM Updates Script Optimization Weekly Reporting & Feedback Loops Results Within the first 90 days, the collaboration delivered measurable improvements across key metrics: 64% Increase in qualified appointments booked 35% Reduction in lead response time 24/7 Coverage led to a 19% uplift in international inquiries 3x ROI on outsourced appointment setting compared to internal lead efforts Freeing up 40% of the internal sales team’s time, allowing more focus on closing deals Appointment Setter Online helped TechAffinity improve lead management and client acquisition, proving the power of the right outsourcing partner.   ### Pest Control    How "BugFreePro" Scaled Sales in the Pest Control Industry Background: BugFreePro, a local pest control company in Houston, was facing stagnant growth despite offering high-quality services. The company had skilled technicians and effective treatments but lacked a robust strategy for reaching new customers and retaining existing ones. Challenge: Declining customer inquiries Low brand trust and awareness Difficulty in generating repeat business Solution: BugFreePro partnered with Appointment Setter Online, a 24/7 sales support platform. Together, they focused on building a strong outbound sales strategy that included: Client Acquisition: Targeted lead generation via social media and cold calling campaigns. Trust Building: Educated customers through informative follow-up calls and pest prevention tips. Revenue Boosting: Upselling seasonal packages and scheduling future appointments. Results: Within 3 months: Customer base grew by 47% Repeat business increased by 38% Customer reviews and online ratings improved significantly   ### Grow Painting Business with Sales    A mid-sized painting business, "Brush Masters" was struggling to scale despite offering high-quality services. The company faced challenges in generating consistent leads, converting inquiries into contracts, and retaining clients for repeat business. Their growth was limited due to a lack of a dedicated sales team, resulting in inconsistent revenue and missed opportunities. Challenges Faced: Low lead generation and client engagement. Difficulty in converting potential clients into paying customers. Lack of structured follow-ups leading to lost deals. No streamlined process for handling customer inquiries and negotiations. Solution: Implementing a Dedicated Sales TeamTo address these challenges, Elite Paint Solutions partnered with a professional sales support service specializing in painting businesses. The approach focused on four key areas 1 Lead Generation: Implemented targeted marketing strategies to attract potential clients. Utilized online platforms, social media, and referrals for consistent lead flow. 2 Customer Relationship Management: Established a structured follow-up process to nurture leads. Created personalized communication strategies to build trust. 3  Understanding Client Needs: Conducted thorough consultations to assess customer expectations. Provided tailored solutions and recommendations for each project. Closing Deals & Retention: Developed negotiation tactics to secure contracts efficiently. Implemented post-service engagement strategies for repeat business Results Achieved: 30% Increase in Revenue within six months. Higher Client Retention, leading to more repeat projects. Streamlined Sales Process, reducing missed opportunities. Stronger Brand Reputation due to improved customer interactions.       ### Information Technologies     Introduction Inoxoft is a custom software development company based in Ukraine, with a global client base spanning the U.S., Europe, and the Middle East. Specializing in web and mobile applications, data science, and enterprise software, Inoxoft had the technical capabilities to deliver world-class digital solutions but lacked the internal infrastructure to effectively scale outbound sales and lead engagement. To overcome this barrier and grow their international presence, Inoxoft engaged Appointment Setter Online to build a reliable, scalable, and ROI-focused lead generation and appointment-setting process.   Challenges While Inoxoft maintained a steady inbound flow from partnerships and referrals, they struggled with: Low Outbound Sales Volume  Unstructured Follow-Up Inconsistent Lead Qualification Limited U.S. Market Penetration   Objectives To meet its aggressive growth targets, Inoxoft needed to: Generate high-quality B2B leads  Ensure fast, consistent communication  Improve appointment conversion rates through structured follow-ups and better qualification. Enable internal sales teams to focus on demos and proposals, not cold calling. Establish a sustainable outbound lead generation engine.   Solution Appointment Setter Online designed and deployed a custom engagement strategy for Inoxoft that combined human-driven outreach with process automation: Lead Research & List Building  Cold Outreach Campaigns   24/7 Phone Answering   Appointment Scheduling   Pipeline Reporting   Results The partnership delivered tangible improvements within the first 60 days: 47% Increase in qualified sales meetings booked 75+ hours saved monthly for the internal team on prospecting and calling Response time reduced from 18 hours to under 2 hours for all inbound inquiries U.S. market penetration improved Cost per lead reduced by 38% Inoxoft partnered with Appointment Setter Online to boost leads, go global, and let sales focus on high-value deals, ensuring steady growth.     ### Appliance Repair Business Expert Solutions for All Your Appliance Repair Needs: Background Mr. Appliance, a Neighborly company, is one of the largest and most trusted appliance repair service providers in the United States. With a presence in more than 250 locations across the country, it has been offering fast, reliable, and high-quality repair services for both residential and commercial appliances since 1996. Business Model Mr. Appliance operates primarily on a franchise model, allowing entrepreneurs across the U.S. to invest in a proven brand with established processes. Their business offers repair services for: Refrigerators Ovens and Stoves Washing Machines and Dryers Dishwashers Microwaves and other kitchen/laundry appliances   Challenges Faced Competition – The appliance repair market is highly competitive, with both national chains and local technicians operating. Technician Shortage – Finding skilled, reliable, and trained repair professionals has been a constant challenge. Customer Expectations – Clients expect same-day service and transparent pricing, putting pressure on operations. Solutions Implemented Digital Scheduling and CRM – Mr. Appliance invested in online scheduling tools and customer relationship software to improve service efficiency and customer satisfaction. Technician Training Programs – They built internal training systems to certify technicians and ensure high-quality repairs. Franchise Support – Continuous support, marketing assistance, and branding tools were provided to franchisees to maintain consistency and growth. Results High Customer Satisfaction: The company maintains excellent ratings on platforms like Google, Yelp, and Better Business Bureau (BBB). Rapid Growth: With hundreds of franchises, Mr. Appliance has become a household name for appliance repairs in the U.S. Technological Innovation: Their investment in digital systems has led to faster booking, better communication, and increased repeat customers. ### Construction     Boosting Sales Efficiency for Arch-Con Corporation Arch-Con Corporation is a mid-sized U.S.-based commercial construction company operating across Texas and the Southwest. With expertise in healthcare, hospitality, industrial, and office projects, the company has earned a reputation for excellence in design-build delivery. The Challenge As Arch-Con expanded into new markets, it struggled to maintain a consistent flow of qualified leads. Their in-house sales team was overwhelmed, spending more time cold-calling than closing deals. The Solution Arch-Con partnered with Appointment Setter Online, a specialist in lead generation, phone answering, and appointment setting. Together, they implemented: Targeted outreach to decision-makers in high-value markets Dedicated appointment setting to fill Arch-Con’s calendar with qualified prospects 24/7 phone answering services to capture inbound leads Seamless CRM integration to streamline workflows Results  35% increase in qualified leads 50% improvement in appointment efficiency 20% higher conversion rates from meetings 15+ hours saved weekly for the sales team By outsourcing lead generation and appointment setting to Appointment Setter Online, Arch-Con Corporation streamlined its sales process and boosted growth. This allowed the sales team to focus on relationship building and closing deals. Now, Arch-Con is well-positioned to scale efficiently—proving that the right partnership can give mid-sized firms the agility of larger ones.     ### Media Production Accelerating Client Acquisition for Blare Media Introduction Blare Media is a California-based media production company specializing in commercial video production, corporate filmmaking, and branded content. Operating since 2005, they’ve built a solid reputation in regional markets for delivering high-quality visual storytelling for businesses, but in recent years sought to expand their clientele beyond organic referrals and inbound traffic. To support this goal, Blare Media partnered with Appointment Setter Online, a U.S.-based B2B service provider offering appointment setting, phone answering, lead generation, and sales support services. Challenges Despite a strong portfolio and satisfied clients, Blare Media faced several business development roadblocks: Inconsistent Lead Flow Limited Sales Resources Poor Cold Outreach ROI Objectives Blare Media approached Appointment Setter Online with the following objectives: Increase Qualified Appointments  Enhance Lead Generation Ensure Professional Phone Coverage  Develop a Scalable Sales Funnel Solution Appointment Setter Online crafted a custom business development program for Blare Media, comprising: Dedicated Appointment Setters Lead List Building & Segmentation Cold Outreach Campaigns Live Phone Answering Services CRM Integration & Reporting Results After just 90 days of implementation, the results were impressive: 37 Qualified Appointments Booked with decision-makers at companies in healthcare, software, and e-commerce industries. 20% Increase in Sales Pipeline Value, attributed directly to outbound activity. 100% of Inbound Calls Answered, with a 98% customer satisfaction rating from survey follow-ups. 5 New Clients Closed, accounting for over $100,000 in projected annual revenue.Partnering with Appointment Setter Online, Blare Media unlocked new market potential and boosted revenue through proactive outreach, expert appointment setting, and reliable phone support, driving continuous growth in a competitive market. ### Media Production   Building a Nationwide Client Base for Blue Barn Creative Introduction Blue Barn Creative, based in San Diego, California, is a creative media production agency specializing in corporate brand storytelling, promotional videos, and branded documentaries. Known for cinematic visuals and human-centered messaging, they work with startups and established companies looking to create emotionally impactful content. Despite their creative success, Blue Barn Creative struggled to consistently reach new markets and attract mid-sized clients outside Southern California. They turned to Appointment Setter Online to scale their outreach and connect with decision-makers in untapped geographic and vertical markets Challenges Blue Barn Creative’s leadership team identified several barriers to business growth: Overreliance on Local Word-of-Mouth Limited Internal Sales Capacity Missed Sales Opportunities Time-Consuming Inbound Management Objectives Their goals for working with Appointment Setter Online were: Generate a steady pipeline of qualified leads  Book discovery calls Improve inbound inquiry handling Free up internal time Solution Appointment Setter Online delivered a customized outreach and appointment setting solution tailored to Blue Barn Creative’s brand voice and business goals: Tailored Prospect Lists Multi-Channel Outreach Strategy Inbound Call Answering Lead Qualification Framework Weekly Reporting & Optimization Results After a 3-month partnership, Blue Barn Creative saw strong measurable results: 45 Discovery Calls Scheduled 6 High-Value Projects Won 30% Time Saved Weekly Increased Repeat Business Partnering with Appointment Setter Online gave Blue Barn Creative the sales infrastructure it needed to break out of its regional limitations. With a consistent, professional outreach team and real-time appointment scheduling, they now operate with greater confidence and control over their business pipeline.       ### Healthcare   Transforming Patient Engagement for Serenity Home Health Through Appointment Setter OnlineIntroduction In the fast-paced healthcare sector, efficient communication is not just a business advantage—it’s a lifeline. Serenity Home Health, a Kansas-based home healthcare provider specializing in skilled nursing, physical therapy, and caregiver support, faced growing challenges in managing patient communication and new client onboarding. Seeking a reliable, cost-effective, and scalable solution, Serenity partnered with Appointment Setter Online—a leading provider of appointment setting, lead generation, and phone answering services for businesses worldwide. This partnership not only transformed Serenity’s patient engagement system but also resulted in measurable growth in patient acquisition, improved patient satisfaction, and streamlined back-office operations. Objective Increase conversion rates for potential clients seeking home health services. Reduce administrative load on internal staff. Ensure all inbound calls are answered professionally and promptly. Enhance lead generation through targeted outreach campaigns.  Challenges High Missed Call Volume: Nearly 27% of incoming calls were going unanswered during peak hours. Delayed Response Times: Slow follow-ups were costing the business valuable leads. Underutilized Front Desk Staff: Administrative teams were stretched thin between patient care coordination and phone handling. Low Conversion Rates: Unstructured outreach meant potential clients were slipping through the cracks. Solution by Appointment Setter Online Appointment Setting Services Phone Answering Services Lead Generation Campaigns  Sales Support & Follow-ups  Results 60% Reduction in missed calls 3X Increase in lead-to-patient conversion rate 24/7 Live Answering coverage achieved without hiring additional staff Customer Satisfaction ratings improved by 35% 40% Reduction in workload for front desk staff       ### Health Care   Empowering Patient Access and Revenue Growth for South Coast Post Acute with Appointment Setter OnlineIntroduction In the competitive landscape of post-acute care, timely patient communication and efficient appointment handling are key drivers of patient satisfaction and occupancy rates. South Coast Post Acute, a 5-star rated skilled nursing and rehabilitation facility based in Santa Ana, California, found itself facing operational inefficiencies that impacted patient onboarding and overall lead management. To address these gaps, South Coast Post Acute partnered with Appointment Setter Online, an industry leader in appointment scheduling, phone answering, lead generation, and sales support. The result? A complete transformation in their communication workflow, lead conversion rate, and administrative efficiency. Objective Increase the number of patient admissions through improved outreach and communication. Reduce call abandonment and missed inquiries. Offload non-clinical administrative tasks from nursing and office staff. Improve the intake process for patient referrals from hospitals and family members. Expand outreach to partner facilities and caregivers through professional lead generation. Challenges Overloaded Staff Unanswered Referrals Low Lead Conversion Manual Scheduling Errors Solution Solution by Appointment Setter Online 24/7 Phone Answering with Clinical Sensitivity Appointment Scheduling and Referral Management Lead Generation and Outreach Campaigns Follow-Up Systems Results 75% Increase in patient inquiries successfully converted into admissions 90% Decrease in missed or unanswered calls 30% More Referrals captured from hospitals and rehab facilities Faster Admission Cycle: Referral-to-admission process reduced by 48 hours on average Higher Staff Productivity: Office and nursing teams gained 20% more time for patient care.   ### Manufacturing  Driving B2B Sales Growth and Operational Efficiency for Gemini Sign Letters with Appointment Setter Online Introduction In the ever-evolving world of custom manufacturing, Gemini Sign Letters Inc., a trusted manufacturer of dimensional letters, plaques, and logos for over 50 years, faced a new challenge—scaling their B2B outreach and appointment-setting strategy without compromising operational focus. As a family-owned business with a reputation for excellence and craftsmanship, Gemini wanted to amplify its customer acquisition while keeping its internal team focused on product innovation and delivery. The solution? Appointment Setter Online, a dedicated partner in appointment scheduling, lead generation, phone answering, and sales support. Objetives Expand their B2B sales pipeline across signage distributors, architectural firms, and contractors. Reduce response lag time on inbound inquiries, especially from their online forms and trade show leads. Increase qualified appointments for the in-house sales team without hiring additional staff. Improve lead tracking and reporting for ongoing sales optimization. Challenges High Volume, Low Follow-up  No Dedicated Call Handling Team Lack of Scalable Sales Outreach Manual Appointment Booking Solution Solution by Appointment Setter Online Dedicated Lead Response Team Outbound B2B Prospecting Appointment Scheduling Integration CRM Setup and Pipeline Optimization Trade Show Lead Conversion Program   Results  62% Increase in booked B2B appointments 88% Reduction in missed or unanswered inquiries Expanded Lead Base with over 250 new distributor contacts generated Streamlined Sales Funnel, leading to a 23% faster deal cycle  Saved 30+ hours/week for the internal team by offloading call handling and follow-ups Gemini Sign Letters teamed up with Appointment Setter Online to boost client engagement and scale faster, all while maintaining their trusted quality. This partnership delivered real value, letting Gemini focus on making long-lasting signage. ### Manufacturing Scaling Sales Conversations for AWT Labels & Packaging with Appointment Setter Online Introduction In a competitive marketplace where branding, compliance, and speed-to-market are critical, AWT Labels & Packaging stands out as a premium provider of custom labels and flexible packaging for industries like healthcare, food & beverage, and personal care. Despite their cutting-edge printing technology and growing customer base, AWT struggled to maintain a consistent, proactive outreach strategy for new B2B leads. Their internal sales reps were consumed by account management and production coordination, leaving limited time for prospecting and appointment setting. Appointment Setter Online partnered with AWT to bring structure, scale, and speed to their B2B engagement strategy—unlocking revenue and reconnecting the sales team with what they do best: closing deals. Objective Increase qualified sales appointments with brand managers and product leads in mid-sized CPG and pharma companies. Improve responsiveness to new website inquiries and trade show contacts. Reduce lead leakage due to a lack of follow-up. Free up internal resources to focus on converting leads and managing key accounts. Challenges Overburdened Sales Team:  Missed Opportunities:  No Standardized Appointment Flow Limited Sales Funnel Visibility Solution by Appointment Setter Online Dedicated Sales Agents for Outbound Prospecting Inbound Call Handling & Lead Nurturing Automated Scheduling System CRM Setup and Reporting Results +70% Increase in qualified B2B appointments across packaging decision-makers 90 %+ Response Rate for inbound inquiries within 1 hour Generated over 300 new B2B leads in healthcare, beverage, and personal careSaved 35+ hours/week of internal team bandwidth Improved lead-to-meeting conversion by 40% due to faster follow-up and personalized outreach   ### Sas Services       Boosting Lead Conversion for Carolina Glove Company with Appointment Setter OnlineIntroduction In a crowded SaaS ecosystem, innovative platforms often struggle not with product quality but with scaling outreach and engaging decision-makers at the right time. For a solution like Forecast, which merges project and resource management with AI, reaching out to the right audience in the right context was crucial for accelerating growth. Appointment Setter Online stepped in as a trusted growth partner, offering appointment setting, phone answering, and lead generation tailored to Forecast’s needs, helping them grow faster while their internal teams focused on product excellence. Objectives Identify and connect with decision-makers in mid-sized agencies & software firms Increase demo call bookings and reduce lead response times Implement round-the-clock phone answering for international leads Create personalized outreach to C-level executives in new geographies Re-engage trial users through multi-touch follow-up campaigns Challenges Sales reps are overwhelmed by manual prospecting tasks High-value leads slipping due to delayed follow-ups Limited global phone coverage leads to missed opportunities Lack of a scalable outbound strategy for enterprise outreach Trial-to-paid conversion rate stagnating below targets   Solution Provided by Appointment Setter Online Dedicated SDR Team Appointment Setting with Qualification  24/7 Global Call Handling Cold Outreach Campaigns  Trial User Recovery Workflow Results  212% increase in weekly demo bookings  37% boost in paid conversions from trial users  Lead response time reduced from 7 hours to under 20 minutes  48% more international leads captured due to global call support  Closed 12 new enterprise accounts from cold outreach within 3 months   ### Patient Engagement for MedTech Solutions Appointment Setter Online crafted a holistic patient engagement and support solution customized to MedTech Solutions’ healthcare environment: HIPAA-Compliant Support Infrastructure:Deployed secure communication channels and trained agents on healthcare regulations, ensuring privacy and trust. Advanced Appointment Setting & Reminders:Automated and personalized appointment reminders via SMS, email, and phone calls, reducing no-show rates. 24/7 Multilingual Support Team:Provided multilingual support staff available around the clock to assist diverse patient populations and healthcare providers. Patient Onboarding Assistance:Dedicated support specialists guided patients through platform setup, troubleshooting, and telehealth best practices. Integrated CRM and Scheduling Software:Connected MedTech’s telehealth platform with Appointment Setter Online’s systems for real-time appointment management and issue tracking. Results & Impact 40% Reduction in Appointment No-Shows:Through personalized reminders and follow-ups, no-show rates dropped significantly, enhancing provider utilization. Patient Satisfaction Scores Rose to 95%:Post-service surveys highlighted patient appreciation for timely, empathetic, and clear communication. Streamlined Scheduling Processes:Appointment Setter Online’s integration eliminated double-bookings and scheduling errors, improving operational efficiency. Reduced Patient Onboarding Time by 30%:Proactive assistance helped new users adapt quickly to the telehealth platform, accelerating adoption. Industry Award:Appointment Setter Online received the “Healthcare Customer Support Excellence Award 2024” for its impactful service delivery. ### Transforming Customer Operations Introduction A rapidly expanding travel-tech platform offering hotel bookings, flight comparisons, and digital concierge services was struggling to keep pace with its operational demands. As customer traffic increased and new vendors joined the network, the company faced growing pressure to streamline onboarding, manage communication more efficiently, and improve response times for travelers. Their internal processes were heavily manual, causing delays, errors, and customer dissatisfaction. To support their growth and stabilize operations, they partnered with our team to optimize workflows, strengthen customer support, and build scalable systems that could handle global demand. Challenges Slow Vendor Onboarding: Manual verification and documentation caused delays of up to 10 days for new hotels and travel partners. High Volume of Customer Queries: Refunds, booking changes, and travel updates overwhelmed the support team. Inconsistent Partner Communication: Vendors used email, WhatsApp, and calls—leading to scattered information and frequent errors. Operational Bottlenecks: Lack of automation resulted in repetitive tasks, slow resolution times, and inefficient workflows. Low Customer Satisfaction: Delays in responses and inaccurate information negatively affected customer experience. ### Transforming Lead Generation, Merchant Onboarding Introduction A fast-expanding global travel-tech ecosystem offering hotels, flights, transportation, and digital concierge services was scaling rapidly across Asia, Europe, and the Middle East. While customer demand grew by more than 300% in one year, the operational structure did not grow at the same pace. The platform relied heavily on thousands of hotel partners, travel agencies, and airline consolidators. But the onboarding process, communication flows, and support operations were scattered, slow, and manual. Because of this mismatch, the company faced: Slow vendor onboarding High user complaints Delays in refunds Incorrect or outdated travel information Heavy dependency on manual work Internal misalignment between product, tech, and operations They needed a complete operational transformation that could scale globally without compromising customer experience. Results 55% More Qualified Meetings: Weekly appointments increased, keeping the sales pipeline full. Faster Merchant Onboarding: Average onboarding reduced from 5–7 days to 2 days, boosting partner satisfaction. 28% Higher Sales Conversion: Pre-qualified leads and personalized engagement improved close rates. Multi-Channel Outreach Success: LinkedIn 18%, Email 12%, and Phone 23% response/conversion rates. Improved CRM Efficiency: Automated workflows cut manual tracking by 65% and enabled timely follow-ups. Enhanced Revenue & Partner Satisfaction: Merchant satisfaction rose from 3.2 → 4.6, driving an 18% revenue increase. ### FulfillPro E-Commerce Logistics Introduction FulfillPro is a rapidly scaling e-commerce logistics and fulfillment company operating across the UK, UAE, and KSA. The company supports over 1,800 online brands, offering warehousing, pick-and-pack, order management, inventory reporting, and last-mile delivery. As sales skyrocketed after onboarding several large D2C brands, the company struggled to maintain operational visibility and customer communication across channels. Thousands of daily inquiries from sellers and buyers were overwhelming their internal support team, resulting in delivery delays, refund issues, and a drop in overall satisfaction. To fix these challenges, FulfillPro partnered with Top Customer Service to build an end-to-end, multichannel support and automation system capable of handling their growing demand. 1. Challenges 1.1 Exploding Ticket Volume With No Scalability Daily support tickets increased from 700 to 2,300, but the internal team had only 8 agents.This caused: Response delays of 24–72 hours Missed inquiries Incorrect ticket categorization Poor tracking visibility 1.2 Delivery & Tracking Confusion 40%+ of customer queries were repetitive: “Where is my order?” “Tracking is stuck.” “Why was my delivery delayed?” No tracking automation existed, forcing agents to manually check each shipment. 1.3 Low First-Contact Resolution (FCR) Only 41% of tickets were resolved on the first response due to: Lack of SOPs No structured escalation methods Inconsistent communication with courier partners 1.4 Fragmented Support Channels Support was spread across: Email WhatsApp Phone Shopify inbox FulfillPro merchant dashboard There was no unified CRM, leading to lost messages and slow response. 1.5 Merchant Satisfaction Declining Seller satisfaction dropped to 3.0/5, affecting renewal decisions and hurting FulfillPro’s reputation. ### B2B Sales Growth Through Appointment Setting Introduction NexoraTech is a fast-scaling B2B SaaS company specializing in cloud-based compliance, risk management, and workflow automation solutions for regulated industries, including finance, healthcare, and enterprise IT. Headquartered in Singapore, NexoraTech serves clients across Southeast Asia, the Middle East, and Europe. Although the company had a strong product-market fit and rising inbound interest, its sales operations were not designed to scale globally. The internal sales team was stretched thin, spending excessive time on prospecting, follow-ups, and lead qualification—leaving limited capacity for product demos and deal closures. To solve these challenges and build a predictable sales engine, NexoraTech partnered with our team to implement a structured appointment setting and sales outsourcing model. 1. Challenges 1.1 Unpredictable Sales Pipeline Leads were coming in from multiple sources—website forms, webinars, referrals, and paid campaigns—but there was no consistent system to qualify and convert them into meetings. As a result, the pipeline fluctuated heavily from month to month. 1.2 Low Response Rates from Decision-Makers Cold emails sent by the internal team lacked personalization and strategic targeting. Many messages failed to reach senior decision-makers, resulting in poor engagement and low meeting conversion rates. 1.3 Sales Team Overload Sales managers handled end-to-end responsibilities, including prospect research, outreach, demos, proposals, and closing. This caused burnout, delayed follow-ups, and missed revenue opportunities. 1.4 Ineffective Follow-Up Process There was no structured cadence for follow-ups. Interested prospects often went cold simply because reminders and nurturing sequences were not in place. 1.5 Limited CRM Visibility The existing CRM system lacked lead scoring, automated workflows, and performance reporting. Leadership had little insight into sales productivity, pipeline health, or forecast accuracy. ### Driving Sales Growth and Market Expansion Mediora Health Systems is a HealthTech SaaS company that provides cloud-based patient management, appointment scheduling, and compliance solutions for private clinics and mid-sized hospitals. The company operates across the UK, the Middle East, and parts of Europe, helping healthcare providers digitize their administrative workflows and improve patient experience. While Mediora’s product gained strong interest from clinics and healthcare networks, the company struggled to convert this interest into consistent sales meetings. Their internal sales team lacked the bandwidth and structure needed to handle outbound outreach, lead qualification, and follow-ups efficiently. To accelerate growth and build a predictable sales pipeline, Mediora partnered with our team to implement a scalable appointment-setting and sales support strategy. 1. Challenges 1.1 Inconsistent Sales Meetings Inbound leads from website forms and demos were irregular, and outbound efforts were unstructured. Sales meetings fluctuated monthly, making forecasting difficult. 1.2 Difficulty Reaching Decision -Makers Clinic owners, hospital administrators, and operations managers were hard to reach due to busy schedules and limited engagement with generic outreach. 1.3 Sales Team Overload Sales representatives handled prospecting, follow-ups, demos, and closing simultaneously, leading to delayed responses and missed opportunities. 1.4 Weak Lead Qualification Process Many booked demos were low-intent prospects with no immediate buying potential, wasting valuable sales time. 1.5 Limited CRM Visibility The CRM system was underutilized, with no clear pipelines, lead scoring, or reporting—making performance tracking unreliable. ### Boosting Sales Appointments Introduction NexaLogix Consulting is a mid-level B2B consulting firm specializing in digital transformation, process optimization, and IT advisory services for growing enterprises. While their services delivered strong results for existing clients, their internal sales team struggled to maintain a consistent flow of qualified sales meetings. Challenges Despite having a solid service offering, NexaLogix faced several challenges in scaling their sales pipeline: Inconsistent lead flow from traditional marketing efforts Sales reps spending excessive time on cold outreach with low response rates Difficulty reaching decision-makers such as CTOs and Operations Heads Lack of a structured follow-up and qualification process Missed opportunities due to delayed responses and poor scheduling These issues limited their growth and slowed down deal closures. ### How ElevateSync Solutions Streamlined Sales Growth ApexQuantum Solutions was struggling to maintain a steady flow of qualified sales conversations despite offering highly competitive business automation and enterprise software solutions. Their internal sales team was overwhelmed with prospecting, chasing cold leads, and handling unqualified inquiries—leaving little time to focus on closing deals. To solve this challenge, they partnered with Appointment Setter Online, which implemented a structured, data-driven appointment-setting strategy that identified ideal prospects, engaged decision-makers through personalized outreach, qualified leads before booking, and delivered high-intent sales appointments directly to their calendar. This transformed their sales process from inconsistent and time-consuming to predictable and scalable. The Challenge Before working with Appointment Setter Online, ApexQuantum Solutions faced several key issues: Inconsistent flow of qualified meetings Sales representatives spending excessive time on manual prospecting Outreach efforts targeting the wrong audience Low response rates from cold campaigns Unqualified inbound leads wasting sales time Limited visibility into appointment performance Despite investing in marketing efforts, they lacked a systematic approach to appointment setting that could deliver measurable and scalable results. Objectives The partnership focused on: Generating consistent, high-quality sales appointments Engaging decision-makers aligned with the company’s ideal client profile Reducing internal sales workload Improving appointment attendance rates Creating a scalable and repeatable outreach system The focus was not just on increasing meeting volume—but ensuring every conversation had real revenue potential. ### Zen Business Achieve B2B Growth Boost with ASO Introduction ZenBusiness, a mid-sized digital business services company, provides business formation, compliance, and operational support for startups and growing enterprises. As the company expanded, its sales process struggled to scale. Lead generation was inconsistent, appointment quality varied, and the pipeline lacked predictability. Appointment Setter Online partnered with ZenBusiness to build a structured appointment-setting system focused on quality, consistency, and scalability. The objective was not just more leads, but a reliable, conversion-driven sales engine. The Challenge The sales process was fragmented. Targeting lacked precision, qualification criteria were unclear, and follow-up systems were inconsistent. Sales teams spent more time filtering leads than closing deals, reducing revenue efficiency. Starting Point  Monthly leads: 180 Qualified leads: 42 Booked appointments: 18 Show-up rate: 55% Conversion to client: 8% Our Plan Fix: Defined ICP, refined targeting, standardized qualification.Improve: Built structured outreach workflows, launched multi-channel contact strategy, implemented CRM tracking.Grow: Automated booking, optimized follow-ups, designed scalable pipeline systems. What We Did We developed segmented B2B lead lists, created qualification scripts, integrated CRM dashboards, and automated follow-up workflows. Calendar tools were implemented, setters were trained on objection handling, and performance tracking was standardized to ensure consistency. The Results Monthly leads: 180 → 420 (+133%) Qualified leads: 42 → 160 (+281%) Booked appointments: 18 → 78 (+333%) Show-up rate: 55% → 82% (+49%) Conversion to client: 8% → 21% (+162%) What Worked Best Success came from systemization, not volume. Clear qualification, automated follow-ups, and CRM tracking created predictable appointments and higher conversions. Predictable revenue requires structured systems. Strategic outreach and automation transform inconsistent pipelines into reliable growth engines. ### Boosting Business Growth for Slalom Consulting Introduction In today’s competitive management and technology consulting landscape, every client interaction counts. Slalom Consulting, a U.S.-based firm specializing in strategy, technology, and business transformation, faced growing challenges in lead generation and appointment coordination. High-value consultants were spending excessive time on outreach and scheduling, limiting their focus on billable, strategic work. To overcome these challenges and scale client acquisition, Slalom partnered with Appointment Setter Online, a global provider of lead generation, appointment setting, and inbound call handling services. This strategic collaboration streamlined internal workflows, improved prospect engagement, and strengthened Slalom’s sales pipeline. Objectives Slalom aimed to generate consistent qualified leads, improve appointment efficiency, capture every inbound inquiry professionally, and allow consultants to focus on core client delivery while accelerating overall business growth. Challenges Despite strong consulting expertise, Slalom faced inconsistent lead quality, manual scheduling delays, consultant time drain, and missed inbound opportunities during peak hours. These inefficiencies highlighted the need for scalable outreach and structured appointment management. Solution Appointment Setter Online implemented a customized B2B engagement model, including targeted lead generation, professional appointment setting, inbound call handling, and multi-channel outreach across email, LinkedIn, and voice. Systems were integrated with Salesforce and Outlook, supported by call tracking and performance analytics. Results Within 90 days, Slalom achieved: 45% increase in qualified B2B leads 35% reduction in scheduling time 25% growth in booked client meetings Improved consultant productivity and stronger brand perception ### Grow Client Outreach – Slice of Life Productions IntroductionSlice of Life Productions, a New York-based media company, specializes in documentary filmmaking, nonprofit storytelling, and corporate social impact videos. While their creative work was acclaimed, growth stalled due to limited capacity for client acquisition. To scale effectively, they partnered with Appointment Setter Online to create a predictable flow of qualified leads. ObjectiveThe company needed a partner to: Generate high-quality leads in nonprofit and education sectors. Book meetings with qualified decision-makers. Manage inbound calls professionally, even after hours. Build a predictable sales pipeline for quarterly growth planning. ChallengesSlice of Life Productions faced several obstacles: No dedicated sales staff; the founder handled both creative and sales duties. Minimal outbound marketing, relying mostly on referrals. Lack of lead qualification, wasting time on unfit prospects. Missed inbound calls during filming schedules or off-hours. SolutionAppointment Setter Online implemented a full-funnel outreach system: Targeted lead generation using advanced prospecting tools. Hybrid campaigns combining cold email, phone calls, and LinkedIn touchpoints. Live phone answering to capture and forward qualified inquiries. Appointment booking integrated directly into the founder’s calendar. Weekly pipeline reports to track leads, meetings, and conversions. ResultsWithin 30 days: 28 qualified meetings booked. 3 new long-term clients, including a regional university and youth nonprofit. 65% increase in lead responsiveness due to rapid inbound handling. $75,000 projected revenue pipeline in the first quarter. By freeing the team from sales tasks and implementing structured outreach, Slice of Life Productions moved from reactive to proactive growth, expanding its footprint in nonprofit media while maintaining creative focus. ### Accelerating Client Acquisition for Blare Media Introduction Blare Media, a California-based media production company, specializes in commercial videos, corporate filmmaking, and branded content. Despite a strong portfolio, growth was limited due to reliance on referrals and inconsistent lead flow. Objective Blare Media partnered with Appointment Setter Online, a U.S.-based B2B service provider offering appointment setting, lead generation, and phone support, to increase qualified appointments, improve multi-channel outreach, and develop a scalable sales pipeline. Challenges Limited sales resources; creative team lacked dedicated sales staff Poor ROI from previous cold outreach campaigns Missed inbound inquiries during peak production times Inconsistent lead generation hindered growth Solution by Appointment Setter Online Dedicated Appointment Setters trained in media production Segmented lead lists for healthcare, tech, and education Cold calling, personalized emails, and LinkedIn outreach Live phone answering to ensure no missed opportunities CRM integration in HubSpot to track leads and call outcomes Results 37 qualified appointments booked 20% increase in sales pipeline value 100% of inbound calls answered; 98% satisfaction 5 new clients closed; ~$100,000 projected annual revenue Conclusion By partnering with Appointment Setter Online, Blare Media established a scalable B2B appointment setting system, freeing internal teams to focus on production. Consistent outreach, professional phone support, and expert appointment setting now convert leads into clients reliably, supporting ongoing business growth. ### Velmora Systems: Support Efficiency +185% Introduction Velmora Systems, a growing SaaS company, was struggling to manage rising customer support demand. Slow responses, inconsistent service, and missed opportunities were affecting both customer satisfaction and growth. They needed a scalable solution to handle volume without compromising quality. The Challenge Response times of 16–18 hours Rising ticket backlog No unified support system Limited technical support availability Low conversion from support interactions Our Approach We focused on fixing gaps, improving service, and scaling operations: Centralized support across chat, email, and calls Introduced 24/7 omnichannel engagement Trained agents for customer and technical support Used AI tools to speed up responses Added virtual assistants for routine queries Integrated sales opportunities within support What We Did Built a dedicated support and call handling team Implemented AI-augmented service tools Managed back-office operations and ticket routing Improved workflows and response systems Conducted regular performance optimizations Results In just 12 weeks: Response time reduced to 3 hours (~82% faster) Tickets handled increased by 40% Resolution rate improved to 92% CSAT increased to 90% Lead conversion grew by 193% Key Takeaway Combining skilled agents with AI and a structured system turned support into a growth driver. Conclusions This approach works for SaaS and service businesses facing high support demand. With the right systems in place, customer service can go beyond support and drive real business growth. ### Engineering Consultant Books Feasibility Meetings Introduction: An engineering consulting firm struggled to get meaningful meetings with Engineering Leads and Project Directors. Internal outreach and cold campaigns generated conversations but mostly with unqualified prospects, leading to wasted time, inconsistent pipeline, and unreliable forecasting. The Challenge: They needed decision-ready meetings, not just calls, for feasibility studies and project advisory. Previous efforts failed due to generic messaging, broad targeting, and lack of qualification. The Approach: Instead of more outreach, focus shifted to fewer but high-value meetings. Appointment Setter Online rebuilt the process around five pillars: Targeting the right decision-makers Crafting messaging that spoke to technical challenges Structured multi-touch outreach Qualification before booking Scheduling systems to ensure attendance Execution: Prospects were carefully segmented, messages highlighted project risks and inefficiencies, and a structured cadence via email and LinkedIn built trust over time. Meetings were qualified for role, company fit, project need, timing, and authority. Confirmation, reminders, and easy rescheduling increased show-ups from 58% to 86%. Results: In 90 days, 52 qualified meetings were booked, unqualified meetings dropped 47%, decision-maker meetings increased 2.3x, and pipeline/proposal opportunities rose 68%. Engineers spent time only on high-value calls, making the sales process predictable. Why It Worked:  Engineering decisions are analytical, multi-stakeholder, and trust-driven. The strategy prioritized relevance, technical depth, and qualification, rather than volume. Replicable Framework: Define the right buyers, craft technically relevant messaging, multi-touch outreach, qualify before booking, and control scheduling. This system is ideal for engineering consulting, technical advisory, and complex B2B services. ### Legal Firm Boosts Compliance Calls Without Fear Proof Snapshot: Category: Lead GenerationIndustry: Legal ConsultingClient: Mid-Market Legal Advisory FirmEngagement: 3 Months Results:27 qualified meetings bookedShow-up rate increased from 62% to 89%40% reduction in unqualified meetings3x increase in decision-maker meetings+35% pipeline growth Overview:A legal advisory firm offering compliance and risk services struggled to generate quality meetings. Their outreach relied on fear-based messaging, which discouraged compliance heads and founders—buyers who value trust and clarity. As a result, engagement was low, many meetings were unqualified, and pipeline growth was inconsistent. Solution:Appointment Setter Online rebuilt the outreach strategy around trust-first communication. Instead of pushing urgency, messaging was personalized, consultative, and relevant to each prospect’s compliance needs. The team focused on directly targeting decision-makers and implementing a strong qualification framework. Execution:Audience mapping identified high-value industries and roles, doubling engagement. Messaging was rewritten to sound human and advisory, increasing open rates by 45%. Leads were qualified based on role, company fit, pain points, timing, and authority, reducing unqualified meetings by 40%. A structured scheduling system with confirmations and reminders improved attendance. Before each call, sales teams received detailed prospect insights, enabling more meaningful conversations. Outcome:The firm saw a 3x increase in decision-maker meetings, higher-quality conversations, and faster deal progression. By prioritizing trust over pressure, they built a predictable pipeline and improved conversion efficiency. ### Driving Better Leasing Calls & Occupancy Introduction RentFlow Partners, a mid-sized leasing and rental services company, helps landlords and property managers maintain consistent occupancy. Despite steady demand, their sales pipeline lacked predictability. While meetings were being booked, low show-up rates and unqualified prospects limited revenue growth. They partnered with Appointment Setter Online to improve meeting quality, consistency, and conversion outcomes. Challenges The client faced several issues impacting sales performance: Low show-up rate (58%) leading to wasted sales time High number of unqualified meetings (46%) Messaging that failed to address urgent occupancy gaps Conversations with non-decision-makers Unpredictable pipeline and poor forecasting Inefficient use of sales team bandwidth Objectives Increase qualified meetings with landlords and property managers Improve show-up rates and reduce no-shows Ensure conversations with decision-makers Build a predictable, opportunity-driven pipeline Improve overall sales efficiency and conversion rates Solution Appointment Setter Online redesigned the outreach and booking system: Refined messaging focused on vacancy loss and rental income impact Targeted landlords and managers actively facing occupancy gaps Introduced a pre-qualification layer before booking calls Implemented a structured scheduling system with confirmations and reminders Aligned sales with detailed prospect insights before each meeting Results Qualified meetings increased from 52 to 126 in 90 days Show-up rate improved from 58% to 82% Unqualified meetings reduced by 41% Decision-maker meetings increased 2.3x Proposal-stage opportunities grew from 21% to 68% Overall pipeline impact improved by 47% ### Gig Platform Boosts Enterprise Meetings 2.7x Proof Snapshot Industry: Crowdsourcing & Gig Platforms Client Type: Flexible Workforce Solutions Provider Target Buyers: Operations Directors, Procurement Leads Engagement Length: 4 Months Qualified Meetings Booked: 67 Show-Up Rate: 52% → 84% Reduction in Unqualified Meetings: 46% Decision-Maker Meetings: 2.7x Increase Pipeline Impact: 41% Increase Client Profile The client operated in the gig workforce industry, helping enterprises access flexible staffing solutions for operational scaling and workforce management. While demand was strong, their sales team struggled to consistently connect with qualified enterprise buyers. The issue wasn’t market demand , it was outreach quality and qualification. The Challenge Previous outbound efforts relied heavily on cold emails, LinkedIn outreach, and broad lead lists focused on volume instead of buyer intent. As a result: Many meetings lacked decision-makers Sales reps spent time on low-quality conversations Pipeline forecasting became inconsistent The company needed better conversations, not just more meetings. Strategy Appointment Setter Online rebuilt the outbound process by focusing on: Better ICP targeting Industry-focused messaging Multi-touch outreach Strict qualification filtering Improved sales handoff processes Messaging was repositioned around operational pain points like staffing shortages, scalability, and workforce flexibility. Results Within 4 months, the client achieved: 67 qualified meetings booked 84% show-up rate 46% fewer unqualified meetings 2.7x increase in decision-maker meetings 41% increase in pipeline impact The result was a more predictable sales pipeline built around qualified enterprise conversations instead of random outreach activity. ### Booking Compliance Meetings Before Audit Deadlines Client Overview: A compliance and regulatory consulting firm partnered with Appointment Setter Online to improve outreach to decision-makers before critical audit and reporting deadlines. Their internal prospecting efforts were generating inconsistent results, low-quality meetings, and an unpredictable pipeline. The Challenge: The core issue was not lead volume, it was timing. Most prospects only responded after compliance pressure became urgent. The sales team was spending too much time on unqualified meetings and struggling to engage CFOs and Compliance Officers early enough in the decision-making process. The Solution: Appointment Setter Online developed a timing-aware appointment-setting strategy focused on reaching buyers before compliance deadlines hit. The process included: Targeting CFOs and Compliance Officers Personalized outreach focused on audit readiness and risk reduction Qualification filtering to improve meeting quality Follow-up systems to reduce no-shows and improve attendance Messaging was designed to feel consultative rather than overly sales-driven, helping prospects engage more naturally. The Results: Within four months, the client achieved: 74 qualified meetings booked Show-up rate improvement from 58% to 87% 49% reduction in unqualified meetings 2.3x increase in decision-maker meetings 61% increase in proposal-stage opportunities Outcome: The client built a more predictable pipeline and improved sales efficiency during high-pressure compliance periods. By combining timing-aware outreach, qualification systems, and personalized messaging, Appointment Setter Online helped the firm connect with audit-conscious buyers before deadlines became critical. ### Higher-Intent Coaching Calls for Growth Industry Psychological & Coaching Services Client Overview A coaching practice was struggling with inconsistent discovery calls. Their calendar was filling up, but many prospects were not serious or ready to invest. The main need was a stronger coaching services lead generation system focused on quality over quantity. The Challenge The core issues were low show-up rates, unqualified meetings, and weak conversion consistency. Most leads were emotionally interested but lacked urgency or financial readiness, which wasted coaching time and reduced pipeline reliability. Strategy by Appointment Setter Online The system was rebuilt around lead quality and readiness. Instead of maximizing bookings, the focus shifted to filtering prospects before they reached the calendar. We improved Lead qualification before booking Outreach messaging to attract serious buyers Reminder and confirmation workflows Sales-ready lead segmentation Execution Every lead was screened for urgency, pain level, and commitment. Only qualified prospects were allowed to book calls. The scheduling system included confirmations, reminders, and reconfirmations to improve attendance. Sales teams also received context about each lead before the call, improving personalization. Results Qualified meetings increased from 28 to 73 Show-up rate improved from 58% to 86% Unqualified meetings reduced by 49% Decision-maker calls significantly increased Conclusion By refining targeting and qualification, Appointment Setter Online improved the overall quality of coaching services lead generation, helping the client achieve more meaningful conversations and a stronger, more predictable sales pipeline. ### NexusPlay Built Trust Driven Gaming Partnerships Introduction NexusPlay operates in the Gaming & Gambling Services industry, where partnerships rely heavily on trust, compliance, and multi-stakeholder approvals from Partnerships Leads and Compliance Managers. Challenge Outreach was generating activity but not meaningful conversations. Messaging felt too generic for a regulated space, targeting was broad, and there was no qualification system. This led to low engagement, unpredictable pipeline, and wasted sales effort. The core issue wasn’t lead volume—it was lack of trust at first touch. Solution Appointment Setter Online rebuilt the system around one principle:In regulated industries, trust must be established instantly. We implemented: Precise targeting within the gaming ecosystem Humanized, non-sales messaging Compliance-safe communication tone Qualification before booking meetings Structured but non-intrusive follow-ups A strict qualification framework ensured only high-fit prospects moved forward based on role, intent, and authority. Execution Improvements We added: Instant confirmations + reminders to improve attendance Better sales handoffs with full context Early filtering to remove unqualified leads Results (3 Months) 40+ qualified meetings booked Show-up rate: 45% → 72% ~60% reduction in unqualified meetings 2.3x increase in decision-maker conversations More stable, predictable pipeline Impact NexusPlay shifted from inconsistent outreach to a structured, trust-driven pipeline of compliance-ready conversations. Why It Worked This approach works best in regulated industries like gaming, fintech, SaaS, and cybersecurity, where trust, timing, and relevance matter more than volume. ### How IronCore Energy Increased Qualified Meetings Proof Snapshot Industry: Mining & Energy Services Engagement Length: 90 Days Qualified Meetings Booked: 47 Show-Up Rate: 52% → 78% Unqualified Meetings Reduced: 38% Decision-Maker Meetings: 2.3x Increase Pipeline Impact: +61% Client Overview IronCore Energy provides industrial maintenance and reliability solutions for mining and energy operations. While their services were strong, they struggled to consistently reach decision-makers and generate qualified sales opportunities. The Challenge The issue wasn't lead volume, it was lead quality. Key obstacles included: Limited access to decision-makers Inconsistent pipeline growth Dependence on referrals Low outbound conversion rates Generic outreach and broad targeting failed to create urgency or attract high-intent prospects. Our Approach Appointment Setter Online redesigned the outreach strategy by: Targeting operations and procurement leaders Using downtime-focused messaging Combining LinkedIn and email outreach Qualifying prospects before booking meetings Implementing attendance and follow-up workflows Results Within 90 days: Qualified meetings increased from 18 to 47 per month Show-up rates improved from 52% to 78% Unqualified meetings dropped from 38% to 11% Decision-maker meetings increased by 2.3x Proposal-stage opportunities grew from 9 to 23 Why It Worked By focusing on operational urgency, targeting the right stakeholders, and qualifying prospects before scheduling meetings, IronCore Energy built a more predictable pipeline filled with higher-quality sales opportunities. ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_appointment_setting_company_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_telemarketing_company_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_inbound_appointment_setting_company_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_bpo_company_2026.svg) ### Industry Recognitions - From Leads to Loyalty: The 4 Support Systems - Top Virtual Assistant & Customer Service Companies - 15 Top Call Center Outsourcing Companies for 2026 - Top Virtual Assistants & AI Solutions Boost Growth - #1 0n Top 20 Business Process Outsourcing (BPO) - #2 on Top 10 Customer Service Powerhouses - #1504 on Forbes Global 2000 ## Key Clients - TeamGanttt - Slalom Consulting - curotec - Upfront Healthcare - Content Snare - U.S. Logistics Group - Lineage Logistics - Trendify Retail - Summit Trail Advisors - FinGrowth Advisors - Carolina Glove Company - C.H. Robinson - TechAffinity - PestCare Solutions - Brush Masters - Inoxoft - Mr. Appliance - Arch-Con Corporation - Blare Media - Blue Barn Creative - Serenity Home Health Care - South Coast Post Acute - Gemini Sign Letters Inc. - AWT Labels & Packaging - Forecast - MedTech Solutions - Global Travel-Tech Ecosystem - FinovaPay - FulfillPro - NexoraTech - Mediora Health Systems - NexaLogix Consulting - ApexQuantum Solutions - Zen Business - Slice of Life Productions - Velmora Systems - Summit Engineering Advisors - Lexbridge Legal Consulting - RentFlow Partners - FlexGig Solutions - Compliance & Regulatory Consulting Firm - ClearPath Coaching Solutions - IronCore ## Packages ### Call Center Services Packages Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team. | Feature | Small ($1,000/month) | Medium ($1,800/month) | Large ($4,500/month) | |---------|---------|---------|---------| | 27/4 Answering Service | — | — | ✓ | | Daily Reporting | ✓ | ✓ | ✓ | --- ### Sales Outsourcing Packages Our award-winning team identifies, engages, and qualifies high-quality leads, delivering ready-to-close appointments directly to your calendar. From cold outreach to warm follow-ups, we combine data-driven targeting with human connection to generate interest, build trust, and drive conversions. | Feature | Small ($900/month) | Medium ($1,600/month) | Large ($4,000/month) | |---------|---------|---------|---------| | Number of revisions | 1 | 1 | 1 | --- ## About the Team ### Our Story For many years, Appointment Setter Online has worked as a top team of Lead Generation Experts. We help companies find and talk to people who actually want to buy their products. We focus on finding Professional Appointment Setters who can work in any industry and help brands get more sales. Based in the United States with a team that works everywhere, we help you grow with our Outsourced Sales Development and Qualified Meetings. ### What Sets Us Apart - Why Choose Appointment Setting Partner: At Appointment Setter online, the goal is to help you make an informed decision with more clarity, more confidence, and less risk. That is why our process is built around visibility, fit, and proof before commitment. ### Quick Facts - Multilingual Team - 35 Verified Clutch Clients - 16 years in business ### Tools and Technology - Microsoft Teams - Slack - Zoom - Google Meet - Webex Meetings - Workplace by Meta - Skype for Business - Asana - Jira - Trello - ClickUp - Notion ### Commonly Asked Questions **What types of projects is your team interested in taking on right now?** We're actively looking to partner with businesses that need reliable, results-driven sales support, particularly businesses in these areas: Appointment Setting & Lead Generation Campaigns We specialise in outbound appointment setting for B2B and B2C companies. Whether you're a startup trying to fill your pipeline or an established business scaling its sales team, we build consistent, qualified meetings that help drive revenue. Sales Team Augmentation If your in-house team is stretched thin or you need dedicated SDRs without the overhead of hiring, we act as a seamless extension of your team, handling prospect outreach, qualification, and follow-ups so you can stay focused on closing. Inbound & Outbound Call Centre Projects We take on inbound and outbound call centre projects that support customer service, order processing, after-hours answering, lead qualification, and emergency response handling, especially for home services, healthcare, and professional service businesses. Cold Calling & Outreach Campaigns We work with clients who need structured, scripted outbound campaigns aimed at specific industries or buyer personas, with full transparency on every call, lead, and result. Customer Retention & Re-engagement Programs We help businesses win back lapsed clients and improve retention through targeted follow-up calling and personalised outreach sequences that support re-engagement. We're a great fit for companies in home services, SaaS, healthcare, real estate, coaching, and professional services- any business where booked meetings directly translate to revenue. If you're looking for a transparent, performance-focused partner with no upfront long-term contract pressure, let's talk. **How many clients do you work with at a time?** With a team of 1,500+ professionals and a track record of delivering 3,100+ projects, we operate at a scale that enables us to support a large and diverse client base simultaneously, without compromising attention to detail. Our team structure allows us to manage hundreds of active client accounts comfortably at any given time, each backed by a dedicated pod that handles outreach, calling, qualification, and reporting. We currently run 11,800+ calls per day across our active campaigns, which gives a sense of the volume and consistency we maintain across our client roster. Despite this scale, every client is assigned a dedicated point of contact and a structured workflow, so accounts never feel like just another number in the system. Before onboarding new clients, we assess our current bandwidth to ensure we can deliver the same level of consistency, reporting transparency, and call quality our existing clients expect. This balance of scale and structure lets us reliably serve businesses across home services, healthcare, SaaS, real estate, and professional services. **What is your project management process?** We follow a structured, transparent process designed to keep every client informed and every campaign on track from day one. 1. Onboarding & Discovery We start with a kickoff call to understand your business, ICP, offer, and goals. This includes reviewing your sales process, target market, and any existing scripts or materials to build a campaign aligned with your brand voice. 2. Dedicated Team Assignment Each client is assigned a dedicated pod, including a point of contact, trained callers/SDRs, and a quality assurance lead. You always know who's handling your account. 3. CRM & Call Tracking Setup We set up your account in our CRM and call-tracking systems, logging every call, lead, and outcome in real time. This gives us (and you) full visibility into campaign activity from day one. 4. Campaign Execution Our team begins outreach, whether outbound calling, appointment setting, or inbound support, following agreed scripts and qualification criteria, with regular internal QA checks to maintain call quality. 5. Weekly & Monthly Reporting We provide structured weekly reports covering calls made, appointments booked, lead quality, and conversion data, along with a monthly performance review to discuss trends and optimisations. 6. Continuous Optimisation Based on performance data and your feedback, we refine scripts, targeting, and call strategies to improve results over time; this is an ongoing, collaborative process rather than a "set it and forget it" engagement. 7. Transparent Communication Throughout the engagement, you have direct access to your account manager for questions, adjustments, or escalations; no long approval chains or delayed responses. This process lets us scale across hundreds of active accounts while keeping each one structured, measurable, and aligned with the client's actual business goals. **What's your approach to communication and reporting?** Communication and transparency are at the core of how we work — clients should never have to chase us for updates or wonder how their campaign is performing. Dedicated Point of Contact Every client is assigned a dedicated account manager who serves as the single point of contact throughout the engagement, so you're never bounced between departments or left waiting on a generic support queue. Real-Time Visibility All calls, leads, and outcomes are logged in our CRM and call tracking systems as they happen, giving clients ongoing visibility into campaign activity rather than waiting for a scheduled report to see results. Weekly Reporting We send structured weekly reports covering calls made, appointments booked, lead quality, conversion rates, and any notable trends or issues from that period. Monthly Performance Reviews On a monthly basis, we hold a review call to walk through performance data, discuss what's working, and align on any adjustments to scripts, targeting, or strategy. Preferred Communication Channels We adapt to how each client prefers to communicate — whether that's email, Slack, phone calls, or scheduled video check-ins — so reporting fits naturally into your existing workflow. Proactive Flagging If we notice a dip in performance, a recurring objection from prospects, or any issue affecting results, we raise it proactively rather than waiting for a scheduled report, so adjustments can be made quickly. This approach ensures clients always know exactly where their campaign stands, with no surprises and no need to chase updates. **What is your team's process like for onboarding new clients?** As a B2B Appointment Setting Agency, our onboarding process lays the foundation for real, qualified conversations with decision-makers, not just a quick handoff before campaigns go live. 1. Discovery & Strategy Call We learn your business, offer, and ideal client profile (ICP), including target industries and the pain points your product solves. We want to know what makes a "yes" for your sales team. 2. Research & List Building Our research team builds targeted, verified prospect lists, identifying real decision-makers who are genuinely positioned to buy what you sell. 3. Messaging & Script Development We craft custom call, email, and LinkedIn messaging that reflects your brand voice and value proposition, tailored to resonate with your specific audience. 4. Team Assignment & Training A dedicated team is assigned to your account, including callers, researchers, and an account manager, trained on your product, industry, and objection handling before outreach begins. 5. CRM & Systems Setup We set up tracking systems so every call, email, and LinkedIn touchpoint is logged in real time, giving you full visibility into outreach activity from day one. 6. Campaign Launch & Multi-Channel Outreach We begin outreach across calls, email, and LinkedIn, using a human touch backed by smart research to start real conversations with decision-makers, not just book meetings for volume's sake. 7. Feedback Loop & Optimization In the first few weeks, we closely monitor responses and conversion patterns, adjusting scripts and targeting based on real performance and your feedback. 8. Ongoing Reporting Once live, onboarding shifts into our standard cadence: weekly updates and monthly strategy reviews, so the relationship keeps evolving as we learn what works best. This approach ensures that by the time outreach begins, our team understands your business well enough to have meaningful conversations that actually move your sales pipeline forward. ## Verification Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services. - Verified Client Reviews: 35 - Overall Review Rating: 5.0 Last Updated: 2026-06-27T04:27:33Z ### Business Entity - Business Entity Name: Appointment Setter Ltd - Source: Companies House - Jurisdiction of Formation: United Kingdom - Date of Formation: May 27, 2025 - Status: Active - Last Updated: May 27, 2025 - ID: 16477006 ### Credit Report Results - International Credit Risk Assessment: Moderate Risk - Source: Creditsafe - Last Updated: June 12, 2025 ## Locations (3) ### London, England (Headquarters) - 71 – 75 Shelton Street - London WC2H 9JQ - England - 501 - 750 employees - Phone: 8889730077 ### New York, NY - 347 5th Avenue - New York, NY 10016 - United States - 101 - 150 employees ### Toronto, Canada - 120 Adelaide Street West - Toronto, ON M5H 1P9 - Canada - 76 - 100 employees ## Connections - Danialla Jacob (Bridge To Home Org) - zaur james (Bridge To Home Org) - olivia harris (Bridge To Home Org) - jacob thompson (Bridge To Home Org) - james Anderson (Bridge To Home Org) - John Dalrymple (Mobex Business Telecommunications) - azad nuar (Royal City Appliance Parts & Repair) ## Contact Appointment Setter Online [Send a message](https://clutch.co/profile/appointment-setter-online) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/appointment-setter-online/) - [Facebook](https://www.facebook.com/people/Appointment-Setter-Online/61567462093886/) - [Instagram](https://www.instagram.com/appointmentsetteronline/)