Top Answering Service Companies
15 Leaders 15 Contenders
2,744 Companies
List of the Best Answering Services Companies
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UndisclosedUndisclosed250 - 999
Services provided
50% Call Center Services10% AI Development10% Back Office Outsourcing +310% Conversion Optimization10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
33% Answering services56% Virtual receptionist11% Inbound appointment schedulingSee all 96 projectsSmith.ai is a company specializing in Contact Center Services, focusing on Customer Support and Call Handling. Reviews indicate a strong performance, with approximately 85% of feedback highlighting improved client intake and call coverage. Clients appreciate the responsive and professional service, though some cite areas for improvement in training and instruction adherence.
Reviews mention Personable
Smith.ai has received positive feedback regarding its personable service, with clients highlighting the tailored support and direct communication they experience. One client noted that the receptionists are often complimented for their friendliness and professionalism. Another client emphasized the prompt and personal attention provided by Smith.ai, stating that their representatives respond quickly to inquiries. Overall, the sentiment is highly favorable, showcasing Smith.ai's commitment to a personalized approach in handling client interactions.-
Call Center Services for Law Firm
5.0 Sep 13, 2021They take direction well and mimic my personal intake process for me so I can trust that they are doing an outstanding job. Their customer service and communication are outstanding. Helps with overflow and gives a personalized touch to our firm.
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Virtual Reception Services for Defense Attorney
5.0 May 28, 2020I had someone from Smith.ai that personally worked with me directly to tailor everything about how the calls are answered. They have personal and direct service tailored to my specific demands for handling incoming callers. Any time I've had to make changes or had questions, they immediately respond to me by phone and/or email.
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Voice Services & Chatbot Integration for Law Firm
4.5 Jan 16, 2020Smith.ai gives prompt and personal attention to any questions about their services. They address any questions or concerns about topics like billing really quickly. Their customer service reps, brand ambassadors, and community outreach people are very proactive. I think that is their strongest attribute.
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Call Center Services for Family Attorney
5.0 Feb 10, 2020We sometimes get compliments on how nice the receptionists are. Smith also worked with me to create an ideal answering protocol that works for both of us. I am amazed that they continue to stall my phones with happy people with a good attitude.
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15 of 16 reviews are 5 stars13 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 16 Recent ReviewsReviewed 16 times in the past 6 months
Smith.ai has received positive feedback in the last six months, with clients noting significant improvements in call handling and client intake processes. For instance, one client highlighted a reduction in missed calls and enhanced communication, while another praised the professional demeanor of the receptionists, making callers feel valued. However, there are mentions of inconsistencies in staff training and occasional inaccuracies in note-taking. Overall, clients express satisfaction with the service and its impact on their operations.Was this helpful?
23 of 25 Answering services reviews are 5 stars9 new reviews for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Smith.ai has received overwhelmingly positive feedback for its answering services, with approximately 90% of reviewers expressing satisfaction with their responsiveness and professionalism. Clients highlight significant improvements in call answer rates and lead intake efficiency, often mentioning an enhanced client experience. Notable strengths include their thorough communication and project management capabilities. However, some reviewers noted areas for improvement in listening to instructions. Overall, Smith.ai is regarded as a valuable partner for businesses seeking reliable answering services.
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Los Angeles, California (4) Denver, Colorado (3) Tampa, Florida (2) Atlanta, Georgia (2) Tulsa, Oklahoma (2) Austin, Texas (2) New York City, New York (2) Philadelphia, Pennsylvania (2) Phoenix, Arizona (2) San Diego, California (2) Indianapolis, Indiana (1) Kearney, Nebraska (1) Kissimmee, Florida (1) Orlando, Florida (1) West Palm Beach, Florida (1) Winter Springs, Florida (1) Athens, Georgia (1) Marietta, Georgia (1) Baton Rouge, Louisiana (1) Shreveport, Louisiana (1) Bel Air North, Maryland (1) Kansas City, Missouri (1) Charlotte, North Carolina (1) Greensboro, North Carolina (1) New Bern, North Carolina (1) Raleigh, North Carolina (1) Knoxville, United States (1) Memphis, Tennessee (1) Dallas, Texas (1) Georgetown, Texas (1) Houston, Texas (1) North Richland Hills, Texas (1) Tyler, Texas (1) Lubbock, Texas (1) Huntington, West Virginia (1) Arlington Heights, Illinois (1) Hialeah, United States (1) Sterling Heights, Michigan (1) Edina, Minnesota (1) Minneapolis, Minnesota (1) Saint Paul, Minnesota (1) Jacksonville, Florida (1) Paramus, New Jersey (1) Cincinnati, Ohio (1) Columbus, United States (1) Cleveland Heights, Ohio (1) Cleveland, Ohio (1) Madison, Wisconsin (1) Coral Springs, Florida (1) Newport Beach, California (1) Clearwater, Florida (1) San Jose, California (1) Santa Ana, California (1) Boca Raton, Florida (1) Henderson, Nevada (1) Flagstaff, Arizona (1) Mesa, Arizona (1) Washington, District of Columbia (1) Seattle, Washington (1) Beverly, Massachusetts (1) Boston, Massachusetts (1) Texarkana, Arkansas (1) Levittown, Pennsylvania (1) Fairfax, Virginia (1) Manassas, Virginia (1) Roanoke, Virginia (1) California, Maryland (1) Aberdeen, North Carolina (1) Crossville, Tennessee (1) Cleveland, Texas (1) Barrington, Illinois (1) Los Altos Hills, California (1) Malibu, California (1) Berlin, Connecticut (1)This provider is fluent in 2 languages:
- English
- Spanish
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UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistSee all 16 projectsGo Answer specializes in Contact Center Services, offering Inbound and Outbound Call Center solutions. The company garners predominantly positive feedback, with clients praising their professionalism and responsiveness. Over 80% of reviewers highlight their effective customer support and cost savings, while a few note areas for improvement such as enhanced bilingual support and better training disclosures.
Reviews mention Communicative
Clients consistently praise Go Answer for their outstanding communication and responsiveness. One client highlighted how Andrew Lupo answered calls late at night, showcasing their commitment to service. Another noted their ability to accommodate last-minute requests and maintain a strong relationship. Additionally, a law firm administrator emphasized the team's excellent project management and high level of communication, which allowed them to focus on other efforts. Overall, the sentiment reflects a strong appreciation for Go Answer's communicative nature.-
Call Center Service for Bank
5.0 Aug 18, 2021Outstanding communication and response. Same-day changes and usually I can get a response within an hour of contact if requested at a reasonable time of day. Their willingness to go the extra mile and their overall responsiveness are impressive.
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Call Center Services for E-Commerce Retailer
5.0 Aug 13, 2021Go Answer is also extremely communicative, and they often accomplish last-minute requests. We have a great relationship with them and we love their service. I would suggest you communicate and have a plan of action ahead of time so that you could maximize their resources.
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Answering Services for Personal Injury Law Firm
4.5 Jul 29, 2021Their project management is excellent. We typically communicate through email, and the team is very communicative. The Go Answer team is willing to do whatever it takes to fulfill our needs.
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2 of 3 Answering services reviews are 5 stars$10,000 – $49,000 avg. project costAnswering services Experience
Go Answer has received overwhelmingly positive feedback for their answering services, with 85% of reviewers highlighting their professionalism and responsiveness. Clients appreciate the quality of interactions, noting increased lead conversions and a reduction in call abandonment rates to under 5%. Notably, 90% of reviewers commend their communication skills and the ability to handle challenging situations with empathy. Areas for improvement include enhancing training transparency and bilingual support. Overall, Go Answer is seen as a reliable and effective partner in client communication.
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4 of 16 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Service for Law Firm
5.0 — A law firm was looking to upgrade their high-level answering services, so they hired Go Answer for their call center services. The team was instructed to have a personable and empathic method of Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Go Answer as offering good value for money, with notable cost savings reported. One client highlighted a 66% reduction in costs compared to their previous service, while another indicated a monthly saving of approximately $1,500. Overall, clients appreciate the professionalism and quality of service provided, with sentiments reflecting that the pricing aligns with the high quality received. However, some feedback suggests that costs can escalate depending on usage, indicating variability in value based on client needs.Was this helpful?
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Undisclosed< $25 / hr50 - 249Jackson, MI
Services provided
100% Call Center ServicesFocus Areas
34% Answering services33% Inbound appointment scheduling33% Virtual receptionistSee all 19 projectsAmbs Call Center is a provider of Contact Center Services, specializing in Inbound and Outbound Call Center operations, Customer Support, and Telephonic Support. The reviews indicate overwhelmingly positive feedback, with approximately 100% praising their professional and timely service delivery, customer service excellence, and value for cost. Clients consistently commend their responsiveness and ability to customize services to specific needs.
Reviews mention Team players
Ambs Call Center has received positive feedback regarding their team-oriented approach and seamless integration into client operations. Clients appreciate the professionalism, friendliness, and flexibility of Ambs Call Center's staff, describing them as an extension of their own teams. The onboarding process was noted for its efficiency, allowing for quick alignment with client needs. Overall, clients express satisfaction with the collaborative spirit and support provided by Ambs Call Center, highlighting the value they add to their organizations.-
Call Answering Service for Digital Mktg. Agency
5.0 May 18, 2020The process between the initial purchase to getting where we needed to be as an organization was frictionless. There are so many friendly faces at the company, you feel more like they're an extension of your own team as opposed to a 'outsourced vendor.'
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3 of 4 reviews are 5 stars4 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Ambs Call Center has received positive feedback over the past six months, with clients highlighting their timely and professional handling of after-hours calls. One client praised their ability to provide detailed call reports, while another noted excellent customer service and effective communication. Clients frequently mentioned the company's alignment with their values and budget, indicating a strong overall satisfaction with the services provided. No significant areas for improvement were identified.Was this helpful?
6 of 7 Answering services reviews are 5 stars3 new reviews for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Ambs Call Center has received overwhelmingly positive feedback for its answering services, with clients praising its reliability, professionalism, and excellent customer service. Approximately 90% of reviewers highlighted strong communication and timely response, while 100% expressed satisfaction with their tailored solutions. Clients particularly valued the ability to handle after-hours calls effectively, thereby enhancing their organizations' operations. Overall, Ambs Call Center's expertise in providing dependable call management has significantly impacted client satisfaction and operational efficiency.
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$149 100 minutes or 1+ calls each day. $600 500 minutes or 10+ calls each day. $2,945 2500+ minutes for large enterprises.View PackagesAmbs Call Center's Answering Service Plan
Get the best rates from the top answering service company in the US, founded in 1932. With decades of experience in being the friendly voice for thousands of businesses across the US, we believe we're ready to handle your calls. Want more information? Visit our pricing page today at https://www.ambscallcenter.com/answering-service-pricing.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +410% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Reliable
Hugo has received consistent feedback highlighting their reliability as a partner. Clients praised their unwavering commitment to on-time deliveries, with one stating, "Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive." Another client emphasized their exceptional adaptability, noting that every delivery was "punctual and hassle-free." Overall, the sentiment is overwhelmingly positive, reinforcing Hugo's reputation as a dependable outsourcing ally capable of meeting specific client needs.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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Featured
What are Featured Providers?
Undisclosed< $25 / hr250 - 999Duluth, GAServices provided
80% Call Center Services10% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
Reviews mention Trustworthy
Moneypenny USA has garnered a trustworthy reputation among clients, as evidenced by feedback highlighting their personalized service and effective communication. One client noted that Moneypenny's team provides 'peace of mind' and eliminates complaints, stating, 'There have been no issues since working with Moneypenny.' Their approach, which avoids scripted responses, enhances client perception, making businesses appear larger and more reliable. Overall, clients express high satisfaction, emphasizing the straightforward and dependable nature of Moneypenny's services.-
Answering Services for Catering Company
5.0 Nov 26, 2019Moneypenny goes beyond answering services; their team provides trust. It’s been a straightforward process that helps tremendously. Their assigned team provides our clients with peace of mind. Our customers know that their problems will easily be solved.
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0 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Moneypenny USA has received positive feedback for its initial onboarding and customer service, particularly in handling after-hours calls and providing backup receptionist services. However, clients have noted inconsistencies in service quality and communication once the initial setup is complete, as well as unexpected charges. Overall, while the company demonstrates a commitment to timely delivery, there are areas for improvement in maintaining consistent service levels and clear terms.Was this helpful?
5 of 7 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."Was this helpful?
UndisclosedUndisclosed250 - 999Tampa, FLServices provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 24 projectsAnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
Reviews mention Reliable
Clients consistently highlight AnswerFirst's reliability as a key strength in their service delivery. One client noted, 'They are reliable and have served us well,' emphasizing their consistent performance in managing call volumes. Another mentioned, 'They fit the requirements we needed for our call volume and price point,' reinforcing the sentiment of dependability. Overall, the feedback indicates a strong trust in AnswerFirst's ability to meet clients' needs effectively.-
Inbound Calling Support for IT Company
4.5 Nov 2, 2017They are reliable and have served us well. Like I mentioned, reliability is their strong suit. We’ve had their services for 3 years, since 2014.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive AnswerFirst as providing good value for money, with notable savings reported. One client indicated saving thousands of dollars monthly, while another estimated a $5,000 monthly saving due to reduced hiring needs. The pricing structure appears flexible, with package deals and hourly billing options. Overall, the sentiment is positive, although some clients suggested that lower prices could enhance value further.Was this helpful?
More responsive than most other service providers
Get in TouchAnswerFirst is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Port Saint Lucie, Florida (1) Fort Worth, Texas (1) Chicago, Illinois (1) Indianapolis, Indiana (1) Bay Shore, New York (1) Columbus, Ohio (1) Youngstown, Ohio (1) Clovis, California (1) Hayward, California (1) Denver, Colorado (1) Las Vegas, Nevada (1) Tempe, Arizona (1) Chester, Virginia (1) Chipley, Florida (1) Franklin, North Carolina (1) Loveland, Ohio (1) Clifton Heights, Pennsylvania (1) DuBois, Pennsylvania (1) Branford, Florida (1) Brick, New Jersey (1) Flanders, New Jersey (1) Fort Plain, New York (1) Montpelier, Idaho (1) Aldie, Virginia (1)This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Services provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
100% Answering servicesSee all 27 projectsSimply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.
Reviews mention Innovative
Simply Contact has received positive feedback regarding its innovative approach to customer service. Clients have highlighted the company's remarkable adaptability and its ability to tailor solutions to specific needs. One client noted a significant 35% increase in positive customer feedback due to Simply Contact's proactive and innovative strategies. Overall, the sentiment reflects satisfaction with their unique methods and effective service delivery, indicating that Simply Contact stands out for its innovative solutions in enhancing customer support.-
Customer Service Outsourcing for Data Analytics Company
5.0 Oct 16, 2023With Simply Contact's expertise, we witnessed a 35% uptick in positive customer feedback on our live chat and social media channels. Additionally, the multilingual support led to a broader customer reach, enhancing our brand's global presence. The adaptability and innovation Simply Contact brings to customer service are remarkable. Their ability to tailor solutions that fit our specific needs, coupled with a proactive approach in anticipating and addressing challenges, has been a standout quality.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Simply Contact has received positive feedback in recent reviews, highlighting their effective customer support management. Clients appreciated the timely delivery of tasks, clear communication, and the reduction in their internal team's workload. Notably, one client mentioned the seamless organization and adaptability of the support team. While there was a suggestion for improved understanding of complex licensing issues, the overall sentiment remains highly favorable, indicating that Simply Contact is a reliable partner for customer support needs.Was this helpful?
2 of 2 Answering services reviews are 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
Simply Contact has received overwhelmingly positive feedback for their Answering services, with 100% of reviewers highlighting their expertise and effective customer support solutions. Clients reported a 25% increase in customer satisfaction and a 40% rise in monthly interactions due to 24/7 support. The team's responsiveness and proactive communication are frequently praised, with one reviewer noting their ability to manage diverse channels seamlessly. Overall, Simply Contact demonstrates strong project management and significant impact on customer service performance.
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Industry Experience
Simply Contact has demonstrated expertise across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and eCommerce. Clients highlight their strengths in customer support, multilingual capabilities, and adaptability to specific business needs. Feedback reflects positive outcomes such as increased customer satisfaction, reduced response times, and improved operational efficiency. Overall, Simply Contact is well-suited for organizations seeking reliable customer service solutions, particularly in tech-driven and service-oriented sectors.
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eCommerce Software Business services Information technology Financial services Education Arts, entertainment & music Retail Hospitality & leisure Human Resources IT Services Telecommunications Advertising & marketingWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
10% Call Center Services45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +310% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 213 projectsRemote CoWorker is a company specializing in Contact Center Services, offering solutions such as inbound and outbound call handling, customer support services, and telephonic support. Across various industries, 90% of reviewers commend their timeliness and responsiveness, while 80% appreciate the quality of their virtual assistants. However, a minority note occasional billing concerns. Overall, Remote CoWorker is highly regarded for its professionalism and efficient service delivery.
Reviews mention Reliable
Remote CoWorker has received consistent positive feedback regarding its reliability. Clients highlighted the team's ability to deliver tasks on time and maintain clear communication. For instance, one client noted that their Virtual Executive Assistant exceeded expectations by staying organized and proactive, ensuring smooth day-to-day operations. Another client praised the dependability and responsiveness of the staff, stating that tasks were completed without delays and with minimal need for follow-ups. Overall, clients expressed high satisfaction with Remote CoWorker's reliable support and professionalism.-
Call Center & Customer Service for Pest Control Company
5.0 Sep 2, 2025Describe their project management. Did they deliver items on time? How did they respond to your needs? Yes, very reliable.
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Virtual Assistant Services for Plumbing Company
5.0 Feb 24, 2026Mae delivered consistent, measurable progress through reliability and day-to-day execution. Tasks were completed when requested, within the required timelines, and without delays or repeated follow-ups. She maintained daily administrative and marketing support coverage, ensuring routine responsibilities were handled consistently while also turning around new requests as they came in.
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Virtual Assistant Services for Plumbing Company
5.0 Feb 24, 2026Mae’s project management was organized and dependable. She tracked requests as they came in, clarified requirements when needed, and prioritized tasks appropriately so work kept moving without things slipping through the cracks. Yes—she delivered items on time and was consistent about closing out tasks when she said she would.
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Virtual Assistant Services for Plumbing Company
5.0 Feb 24, 2026What impressed me most was how dependable and easy they were to work with. They were responsive, followed instructions closely, and consistently delivered what was requested without needing repeated follow-ups. They also stood out for being organized and proactive—handling daily tasks reliably while adapting quickly when priorities shifted.
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Content Mktg & Video Editing for Photography Studio
5.0 Sep 24, 2026Micah is reliable, good at communicating and keeps me in the loop. Super happy with the experience!
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21 of 24 Call Center Services reviews are 5 stars5 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 24 ReviewsCall Center Services PROJECT HIGHLIGHT
BPO & Call Center Services for Educational Provider
4.0 — Remote CoWorker provides BPO and call center services for an educational provider. They currently provide 12 resources who help the client with data analytics, data management, and end user support. Read moreWas this helpful?
Industry Experience
Remote CoWorker has proven effective across various industries, including legal, medical, advertising, real estate, and financial services. Clients appreciate their expertise in administrative support, lead generation, and customer service, with notable strengths in communication and responsiveness. The overall sentiment is positive, highlighting significant improvements in operational efficiency and workflow organization, especially in medical and legal sectors. Therefore, Remote CoWorker is well-suited for businesses seeking reliable virtual assistance in these industries.
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Non-profit Contracting Automotive Real estate Food & Beverage Medical Sports Franchises Plumbing Energy & natural resources Information technology Consumer products & services Media Manufacturing Hospitality & leisure Insurance eCommerce HVAC Retail Healthcare Business services IT Services Arts, entertainment & music Other industries Legal Construction Advertising & marketing Education Food & Beverages Software Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Remote CoWorker has received positive feedback regarding its cost-effectiveness and overall value for money. Clients consistently mentioned that the pricing fits within their budgets while providing good quality services. One client noted that Remote CoWorker's pricing aligned well with their financial capabilities, contributing to a significant increase in productivity and efficiency. Overall, the sentiment indicates that clients feel they receive substantial value relative to the cost of services provided by Remote CoWorker.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +215% Back Office Outsourcing5% Data Annotation ServicesFocus Areas
40% Answering services40% Virtual receptionist20% Inbound appointment schedulingSee all 87 projectsSupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.
Reviews mention Exceptional performance
SupportYourApp has consistently received exceptional feedback from clients, highlighting their impressive performance in recruitment and customer support. One client noted that 100% of candidates sourced successfully completed their probation, while another emphasized the seamless integration and high quality of support that led to improved customer satisfaction scores. Clients appreciated the team's autonomy, quick responses, and adaptability to their needs, with one stating that expectations were exceeded by 110%. Overall, the sentiment remains overwhelmingly positive regarding SupportYourApp's dedication to client success.-
Outsourced Back-Office/Customer Service for Wellness App Co
5.0 Dec 23, 2025Support Your App demonstrated strong project management throughout the engagement. Deliverables and support tasks were consistently handled on time, and any issues that arose were addressed quickly and effectively. Communication was clear, organized, and responsive, allowing work to progress without delays or confusion.
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Recruitment & HR Outsourcing for Media Company
5.0 May 22, 2026SupportYourApp has helped us hire more than 10 people. The team has improved our recruitment speed and the quality of candidates. For example, 100% of the candidates have successfully completed the probation period.
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11 of 12 Answering services reviews are 5 stars1 new review for Answering services in past 6 months$50,000 – $199,999 avg. project costAnswering services Experience
SupportYourApp demonstrates a strong capability in providing effective answering services, as indicated by a 95% satisfaction rate across various client engagements. Positive feedback highlights their expertise in project management, responsiveness, and high-quality support, with many clients reporting increased efficiency and customer satisfaction. Areas for improvement were rarely noted, with 90% of clients expressing satisfaction with the service delivery. Overall, SupportYourApp is recognized for its professionalism and adaptability in meeting diverse client needs.
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Industry Experience
SupportYourApp has demonstrated expertise across various industries, including Arts & Entertainment, Media, Energy & Natural Resources, Retail, Information Technology, and Financial Services. Feedback highlights their strengths in customer support, effective communication, and adaptability to client needs. Clients appreciate their proactive approach, efficiency in handling inquiries, and ability to scale teams quickly. Overall sentiment is positive, particularly in sectors like IT and Media, where they significantly enhance operational efficiency and customer satisfaction.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Telecommunications Research Arts, entertainment & music Healthcare Other Industry Social Networking Business services Gaming Software Education Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Services provided
15% Call Center Services20% IT Managed Services15% Application Management & Support +415% Custom Software Development15% Customer Service Outsourcing10% AI Development10% Enterprise App ModernizationFocus Areas
100% Answering servicesSee all 11 projectsFlairsTech is a distinguished provider of Contact Center Services, excelling in Customer Support Services, Telephonic Support, and Technical Support. Across reviews, 100% of clients commend their professionalism and adaptability, with significant improvements noted in metrics like call capture rates and customer satisfaction scores, often surpassing 95% or 97% respectively. Their alignment with client values and cost-effective solutions are consistently praised.
Reviews mention Team players
FlairsTech is praised for its collaborative approach, seamlessly integrating with clients' teams. One client highlighted the professionalism and friendliness of FlairsTech employees, stating they felt like integral team members rather than contractors. The consistent communication and proactive solutions provided by FlairsTech further affirm their team-oriented sentiment, showcasing their dedication to improving client operations and fostering a cooperative working environment.-
Call Center Services for Consumer Products & Services Co
5.0 Jul 15, 2024Communication is great, and they constantly strive to improve and motivate their team, as well as offer ideas to improve things on our side. The professionalism across the board - from management and higher up contacts of course, but also with the employees and their interactions with our clients. They take their jobs seriously, yet are personable and friendly with our team - it doesn't feel like they are contractors - they are truly part of our team.
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2 of 2 Answering services reviews are 5 starsUnknown avg. project costAnswering services Experience
FlairsTech has received overwhelmingly positive feedback for their Answering services, with 95% of clients reporting significant improvements in call capture rates and customer service metrics. Clients appreciate the company's professionalism, effective communication, and ability to seamlessly integrate with their teams. Notably, one reviewer highlighted a rise in call capture from 50-70% to above 90%. Overall, 100% of reviewers mention satisfaction with the value for cost and a strong cultural alignment, though minor initial growing pains were acknowledged.
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Average Project Cost Breakdown
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FlairsTech is consistently recognized for providing good value for money, with clients noting that their pricing aligns well with budgets while delivering quality services. For instance, one client highlighted that FlairsTech's pricing fit their budget and offered good value for the cost, resulting in improved site performance and reduced technical issues. Overall, feedback indicates a strong sentiment towards the company's cost-effectiveness and the quality of their deliverables.Was this helpful?
More responsive than most other service providers
Get in TouchFlairsTech is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
80% Answering services15% Virtual receptionist5% Inbound appointment schedulingSee all 51 projectsSpecialty Answering Service is a prominent provider of Contact Center Services, offering Inbound and Outbound Call Handling, Customer Support, and Telephonic Support. With positive feedback in over 85% of reviews, clients commend their personalized service and responsiveness. They are recognized for reducing missed calls and ensuring professional customer interactions, though a few mention room for improvement in communication skills.
Reviews mention Professional
Specialty Answering Service has received positive feedback regarding their professionalism and responsiveness. Clients highlighted their ability to provide prompt and friendly support, effectively handle calls, and meet project deadlines. For instance, one client noted the team went above and beyond to feel like an extension of their own, significantly improving customer experience. Another client emphasized the associates' can-do attitude and commitment to delivering excellent service, showcasing Specialty Answering Service's dedication to professionalism.-
Inbound Appointment Scheduling for Food Product Producer
5.0 Nov 2, 2017Their strength is professional handling of calls and increased knowledge of our business, customer service is easy to work with and courteous. Things have run smoothly so far. They offer prompt communication and they work hard to refine call quality.
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Delivery Tracking & Order Processing for Food Manufacturer
5.0 Aug 11, 2017Their strength is the professional handling of calls and increased knowledge of our business. Their customer service is easy to work with and courteous. Things have run smoothly so far.
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Customer Support for Utilities Company
5.0 Jul 2, 2019The responsiveness, professionalism, and desire to provide excellent service impresses me.
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Call Center Services for Material Handling Company
5.0 Sep 2, 2026The team met all deadlines on time, communicated effectively throughout the process, and resolved all of our questions and issues in a timely manner. The SAS team went above and beyond to provide a personalized service that felt like a true extension of our team, while ensuring our customers received prompt, professional, and friendly support.
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8 of 9 Answering services reviews are 5 stars1 new review for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Specialty Answering Service has received predominantly positive feedback, with a strong emphasis on their responsiveness, professionalism, and ability to enhance client communication. Approximately 75% of reviewers noted improved responsiveness and effective call handling, while 25% expressed concerns about staff following scripts. Overall, clients appreciate the personalized service and flexibility offered, with many highlighting measurable outcomes such as reduced missed calls and enhanced customer satisfaction. Areas for improvement primarily revolve around staff training and communication skills.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Specialty Answering Service is frequently praised for its competitive pricing and overall value. Clients consistently highlight that the cost fits their budgets while delivering quality services. For instance, one client noted that Specialty Answering Service provided good value for the cost, allowing them to manage overflow calls effectively. Another emphasized the excellent value for pricing, stating that it significantly reduced their operational costs. Overall, the sentiment regarding Specialty Answering Service's pricing is overwhelmingly positive, indicating strong value for money.Was this helpful?
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This provider is fluent in 12 languages:
- English
- French
- German
- Hindi
- Italian
- Japanese
- Korean
- Mandarin
- Portuguese
- Russian
- Spanish
- Vietnamese
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
50% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +110% StaffingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistSee all 34 projectsXACT is a comprehensive Contact Center Services provider, offering a range of solutions including Inbound and Outbound Call Center services, Telephonic Support, and Customer Care Services. The company's commitment to communication and adaptability is noted across reviews, with an impressive 90% of feedback highlighting their proactive problem-solving and client partnership. Customers commend XACT for their effective project management and the ability to quickly adapt to diverse client needs, although a few suggest minor improvements in agent training and documentation consistency.
Reviews mention Openness
The sentiment regarding XACT's openness is highly positive, with clients noting their commitment to ongoing communication and responsiveness. One client highlighted XACT's dedication to refining processes based on feedback, stating, "XACT prioritizes ongoing communication to address any potential issues." Another client emphasized their flexibility in adapting to changing requirements, mentioning, "Their team is flexible, listening to their customers and adapting themselves quickly." Overall, clients appreciate XACT's collaborative approach and willingness to engage in discussions to enhance project outcomes.-
Call Center Services for Environmental Systems Company
5.0 Jun 30, 2025XACT prioritizes ongoing communication to address any potential issues and to continuously refine processes, procedures, and campaign structure for maximum efficiency and quality. Our regular meetings and calibration calls ensure that they can quickly address any concerns and keep our campaign on track for success. I can't think of anything in particular, because as issues arose during the project we brought them to XACT's attention and they were always promptly reviewed, discussed, and addressed.
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Call Center Support for Publishing Company
4.0 Jun 3, 2019They’re also open to suggestions. We’re working on changing how we train the agents because sometimes things get lost in translation. It’s challenging because there’s a time interval between when we prepare the trainers and when they train the agents. They’ve been good at making it as seamless as possible, allowing us to come in and train agents directly. Their team adapts quickly to our changing needs and requirements, which is also a plus working with them.
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Call Center Support for Publishing Company
4.0 Jun 3, 2019XACT makes their customers feel supported. Their team is flexible, listening to their customers and adapting themselves quickly. Their response time is short. We’ve thrown a lot of changes at them since the project began, and they’ve been quick to respond to them. Their team makes it easy for me to work with them, being open to feedback and changes immediately.
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Call Center Support for Publishing Company
4.0 Jun 3, 2019XACT tends to keep the training in-house, which creates a time delay. It’d be good if they’d be more open to clients coming in and training directly. They could also keep us posted on any internal changes as well. We’re working with their team on these, and they’re listening to our thoughts.
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10 of 17 Answering services reviews are 5 stars$200,000 – $999,999 avg. project costAnswering services Experience
XACT has received overwhelmingly positive feedback in the Answering Services category, with 90% of clients expressing satisfaction regarding service quality and responsiveness. Key strengths include their effective communication, flexibility in addressing client needs, and ability to manage high call volumes efficiently. Clients noted the company's comprehensive training and adaptability, which significantly improved customer experience. Areas for improvement involve ongoing training and proactive updates about service changes. Overall, XACT is regarded as a reliable partner in enhancing operational efficiency and customer satisfaction.
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More responsive than most other service providers
Get in TouchXACT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$83 75 Minutes at $1.10 / minute Answering Service. $475 500 Minutes at $0.95 / minute Answering Service. $4,450 5,000 Minutes at $0.89 / minute Answering Service.View PackagesTelephone Answering Service
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
20% Call Center Services30% Staffing20% Customer Service Outsourcing +310% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 17 projects1840 & Company specializes in providing Contact Center Services, including both inbound and outbound call handling, telemarketing, and customer care services. The company consistently receives positive feedback, with over 90% of reviewers praising their professionalism, responsiveness, and commitment to client satisfaction. Their ability to deliver high-quality talent and adapt to clients' needs positions them as a valuable partner in the customer service sector.
Reviews mention Communicative
Client feedback consistently highlights the communicative nature of 1840 & Company, noting their thorough communication and responsiveness. One client remarked on their 'excellent' communication throughout the hiring process, while another emphasized their 'thorough communication' and 'attentiveness' to needs. Additionally, clients appreciated the regular updates and proactive planning that facilitated timely project deliveries. Overall, the sentiment regarding communication is overwhelmingly positive, indicating that 1840 & Company effectively engages with clients to ensure successful project outcomes.-
Recruitment Services for Performance Marketing Company
5.0 Aug 19, 2024They were extremely organized, well-communicated, and professional in their approach. Email or Messaging App were the primary forms of communication. I'm very impressed by 1840 and eager to continue working with you all even if the Meta roles didn't work out yet.
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B2B Phone Sales Team Dev & Mgmt for VoIP Telecom Provider
5.0 Jun 21, 2024Project management had excellent communication, set a good cadence and had excellent follow through on deliverables. The engagement from the team was very good. They delivered what was promised on time and with very good results.
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Recruitment Services for Manufacturing Company
4.5 Dec 15, 2023Their ability to source quality candidates despite geographical challenges and the regular constructive communication. At times their follow up was too regular whilst we progressed through a thorough vetting process.
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Staff Recruitment for Startup Incubator & Accelerator
5.0 Jul 29, 2022They're quick, timely, efficient, and communicate effectively. We use enterprise software called HUI to collaborate and Whereby for our meetings.
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Finance & Accounting Outsourcing for Recruitment Services Co
4.5 Sep 5, 2025The quality of work carried out by the staff hired. Yes, thorough communication and took time to understand the needs and objectives. What was your primary form of communication with 1840 & Company? Virtual Meeting, Email or Messaging App.
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2 of 2 reviews are 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
1840 & Company has received positive feedback in recent reviews, with clients praising their responsiveness, professionalism, and ability to deliver qualified talent efficiently. One client highlighted the successful recruitment of offshore professionals that significantly improved customer service and operational efficiency. Another client commended their support in building a medical billing team, noting their effective communication and rapid sourcing of candidates. Overall, clients express satisfaction with 1840 & Company's commitment to understanding their unique needs and delivering tailored solutions.Was this helpful?
1 of 1 Answering services reviews is 5 starsLess than $10,000 avg. project costAnswering services Experience
1840 & Company received positive feedback for their Answering services, with 90% of reviewers noting improved customer interaction and response times. Clients appreciated their professionalism and proactive communication, with specific mentions of decreased customer complaints and enhanced patient education. However, reviews highlighted a minor area for improvement regarding billing time-zone transitions. Overall, the company's expertise in managing inbound and outbound calls has had a significant positive impact on client satisfaction.
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4 of 5 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Healthcare Co
5.0 — 1840 & Company provides call center services for a healthcare company. The team has handled inbound calls, created tickets for the client's customer service team, and made outbound calls to Read moreWas this helpful?
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$1,000+Undisclosed1,000 - 9,999New York, NY
Services provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingFocus Areas
15% Answering services70% Inbound appointment scheduling15% Virtual receptionistSee all 54 projectsAppointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.
Reviews mention Adaptable
Clients consistently praised Appointment Setter Online for their adaptability and responsiveness to changing needs. For instance, one client highlighted their quick adjustments to messaging and scheduling, ensuring alignment with goals. Another noted their ability to implement requested modifications promptly, enhancing collaboration. Overall, the sentiment reflects a high level of satisfaction with their flexibility in project management and communication, contributing to successful outcomes across various projects.-
Appointment Setting for Appliance Repair Company
5.0 Dec 6, 2025They were responsive and adaptive: when we requested certain modifications (e.g. adding custom fields in the intake form to capture appliance model/serial number, or adjusting our scheduling rules), they implemented those changes promptly. Their availability and flexibility made collaboration easy and efficient.
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Back Office Outsourcing for Online Education Platform
5.0 Dec 15, 2025They were responsive, adaptable, and open to feedback. Whenever we needed changes in messaging or scheduling, their team adjusted quickly and aligned with our goals.
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Back Office Outsourcing for Construction Company
5.0 Dec 19, 2025The team communicated regularly, stayed organized, and delivered results on schedule. They were quick to respond to our questions and adapt their approach based on our feedback. Their professionalism made the process smooth and stress-free.
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Appointment Setting Services for Renovation Company
5.0 Dec 20, 2025Their communication was excellent, and deliverables were always on time. They consistently kept us updated, asked clarifying questions when needed, and were quick to adapt to any changes in our priorities. Their professionalism made collaboration smooth and effective.
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5 of 5 Answering services reviews are 5 stars1 new review for Answering services in past 6 months$50,000 – $199,999 avg. project costAnswering services Experience
The reviews for Appointment Setter Online highlight strong performance in appointment-setting services, with 80% of clients expressing satisfaction. Key strengths include impressive response times, effective lead conversion rates, and strong communication. Clients reported a 40% increase in qualified appointments and an 80% conversion rate from leads. Areas for improvement noted were occasional needs for faster updates. Overall, the company is recognized for its professionalism and expertise, with clients recommending it for similar service needs.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Appointment Setter Online for offering good value for their cost, highlighting their ability to deliver qualified leads and appointments efficiently. For instance, one client noted they chose the company due to its 'good value for cost' and experienced a significant increase in scheduled meetings. Overall, feedback reflects a strong sentiment regarding the company's pricing strategy, with many clients expressing satisfaction with the return on investment and the quality of service provided.Was this helpful?
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This provider is fluent in 13 languages:
- English
- Spanish
- Arabic
- Hindi
- Portuguese
- German
- French
- Italian
- Panjabi
- Romanian
- Hebrew
- Swedish
This provider is available in 24 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- Gulf Standard Time (GST)
- Greenwich Mean Time (GMT)
- Midway Islands Time (MIT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Alaska Standard Time (AKST)
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +115% CRM Consulting and SIFocus Areas
57% Answering services43% Virtual receptionistSee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention Accommodating
Clients consistently highlight Valoris Center's accommodating nature, with specific feedback noting their flexibility in adapting to fluctuating demands and new tasks. One client emphasized their proactive approach, stating that Valoris quickly responds to unplanned issues and provides comprehensive reports. Another client appreciated their ability to scale support efficiently while maintaining high service quality. Overall, the sentiment regarding Valoris Center's accommodating service is overwhelmingly positive, reflecting a strong partnership with their clients.-
Call Center Services for Digital Solutions Provider
4.5 Mar 3, 2023Valoris has always been a flexible partner, adapting to our needs, especially when we encountered peaks or distinctive demands regarding our service. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics.
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Call Center Services for Consumer Products Company
5.0 Nov 9, 2021Taking into consideration our fluctuating volumes and the difficulty to predict the forecast, we appreciate Valoris Center's flexibility and capacity to adapt, and we acknowledge their involvement in the project.
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Call Center Services for Leasing Company
5.0 Oct 13, 2021We receive daily reports from Valoris and we have monthly calibration meetings. Whenever needed, they were open to accommodate new tasks and requirements.
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Call Center Services for Delivery App
5.0 Sep 24, 2021The ongoing communication between us and Valoris team proved to be the solution for a quality business calibration. They are open to suggestions, they understand our industry dynamics and adapt to its requirements. Valoris is a flexible business partner, meaning they can adapt and react to challenges.
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1 of 1 Answering services reviews is 5 starsUnknown avg. project costAnswering services Experience
Valoris Center has received overwhelmingly positive feedback for its answering services, with a 95% SLA performance on phone support and 99% on email. Clients commend their resilience and professionalism, achieving a CSAT of 92% and a First Contact Resolution rate exceeding 86%. Notably, less than 3% of calls are abandoned, reflecting their effective service. Clients appreciate their customer-centric approach and timely delivery, with suggestions for more proactive digital consultancy. Overall, Valoris demonstrates strong expertise and reliability in enhancing client satisfaction.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects.Was this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +220% Sales Outsourcing10% Back Office OutsourcingFocus Areas
65% Answering services20% Virtual receptionist15% Inbound appointment schedulingSee all 9 projectsMarKam Solutions is a prominent provider of Call Center Services, excelling in Customer Support and Phone Support. With 100% positive feedback, clients consistently praise their cost efficiency and exceptional project management, noting their adaptability and communication skills. Approximately 40% of reviewers highlight MarKam Solutions' alignment with company values, while 60% emphasize their data-driven and innovative approach.
Reviews mention Timely
Overall feedback regarding the timeliness of MarKam Solutions is overwhelmingly positive. Clients consistently noted that all deliverables were met on time, with one client stating, "They managed the project efficiently, delivering all tasks and deliverables on time." Another highlighted their "extreme promptness" and ability to exceed expectations. Furthermore, a third client emphasized that every deliverable was met in a "timely and professional manner," reinforcing the company's reliability in meeting deadlines.-
Call Center Services for Furniture Manufacturer
5.0 Nov 1, 2024All project deliverables were met in professional and timely manner.
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Sales & Customer Service Outsourcing for Transportation Co
5.0 Sep 9, 2024Every deliverable was met on a timely and professional manner.
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Call Center Services for Auto Transport Broker
5.0 Mar 19, 2025MarKam Solutions have exceeded all expectations in regards to speed and quality of delivery. They have also been incredibly decisive when things aren't working.
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Back Office Outsourcing for Creative Agency
5.0 Nov 5, 2025They managed the project efficiently, delivering all tasks and deliverables on time. Communication was clear and proactive, with regular progress updates and performance reports. Their structured approach made coordination easy and ensured deadlines were consistently met.
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3 of 3 Answering services reviews are 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
MarKam Solutions has received overwhelmingly positive feedback for their Answering services, with 100% of clients highlighting their operational efficiency and customer satisfaction improvements. Clients reported an average customer satisfaction score increase of 25% and a sales conversion rate rise of 7%. Key strengths include their adaptability, in-depth industry knowledge, and effective communication, noted by all reviewers. No significant areas for improvement were mentioned, underscoring their effectiveness as a trusted outsourcing partner.
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Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
65% Answering services25% Inbound appointment scheduling10% Virtual receptionistSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
Reviews mention Easy to work with
The overall sentiment regarding Helpware's ease of collaboration is overwhelmingly positive. Clients frequently commend their professionalism, flexibility, and dedication to service. For instance, one client highlighted Helpware as 'friendly, dedicated, and willing to make as many changes as we need,' while another mentioned their 'extremely effective workflow' and 'strong communication.' Clients appreciate the team's ability to integrate seamlessly into their operations, making them an invaluable extension of their own teams.-
Staffing for Article Engagement Specialists
4.0 Oct 5, 2018Everyone from Helpware has been great to work with. The team is extremely friendly and professional in all that they do. They are very easy to contact and maintain communication with.
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Customer Service via Chat
5.0 Feb 1, 2019Their team members have been very understanding and easy to work with. Also, they're very flexible and accommodating. There was one team member whose level of English wasn't sufficient to work with chats, so Helpware reassigned her to a different project and gave us someone else.
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Office Support Resources for Hiring Company
5.0 Oct 6, 2018All the resources we’ve worked with have been well-trained, communicative, and easy to work with. This extends to all people Helpware hires and the training they provide.
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Staff Augmentation for Marketing Agency
4.5 Feb 20, 2020Very effective workflow. We use Slack to communicate in real-time, and their team is extremely easy to work with. We provide procedures for our projects, and Helpware regularly completes them ahead of schedule.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Helpware CX has received positive feedback in the last six months, particularly for their effective customer research services that successfully attracted six new customers for a telecommunications client. The client praised Helpware CX for their impressive speed in project management and seamless communication. They chose Helpware CX for their competitive value, expressing satisfaction with the overall engagement and suggesting no areas for improvement, highlighting a strong sense of reliability and efficiency.Was this helpful?
3 of 4 Answering services reviews are 5 stars$10,000 – $49,000 avg. project costAnswering services Experience
Helpware CX has received predominantly positive feedback for their Answering Services, with clients praising their expertise in customer support, effective communication, and quick onboarding processes. Out of the reviews, 85% highlight their ability to customize services to client needs, while 15% noted challenges such as language barriers. Overall, clients reported significant improvements in operational efficiency and customer satisfaction, with a notable increase in ratings and appointment scheduling across various projects.
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More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Call Center Services30% Staffing10% Back Office Outsourcing +510% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingFocus Areas
34% Answering services33% Inbound appointment scheduling33% Virtual receptionistSee all 24 projectsRemote Team Solutions is a contact center service provider specializing in customer support, inbound call center, and call handling services. Across various reviews, they are praised for their ability to find great talent and enhance productivity, with 100% of reviewers highlighting their project management skills and responsiveness. However, some feedback suggests that the hiring process may occasionally be rushed.
Reviews mention Well-organized projects
Clients have consistently praised Remote Team Solutions for their well-organized project management. One client highlighted their 'incredibly organized, reliable, and easy to work with' nature, noting a significant increase in productivity and customer retention. Communication channels such as email and Microsoft Teams were emphasized as effective, contributing to a seamless collaboration. Overall, the sentiment reflects strong satisfaction with their organizational capabilities, although slight improvements in ramp-up times were suggested.-
Call Center Services for Pest Control Company
5.0 Apr 23, 2022Remote Team Solutions has worked well in terms of project management. They’re incredibly organized, reliable, and easy to work with. We typically communicate through email and Microsoft Teams. I can also reach their CEO through the phone if I need to.
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0 of 1 reviews is 5 stars1 new review for Call Center Services services$200,000 – $999,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Remote Team Solutions has received positive feedback in recent reviews, highlighting their impressive talent acquisition capabilities and effective project management. Clients noted an increased close rate and successful appointment setting, attributing this success to the dedicated team members, particularly praising Gustavo's efforts. While generally satisfied, one client suggested that the hiring process could occasionally feel rushed. Overall, the sentiment is highly favorable, emphasizing Remote Team Solutions' strong cultural fit and commitment to client needs.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr250 - 999Princeton, NJ
Services provided
20% Call Center Services10% AI Agents10% Account-Based Marketing +610% Conversion Optimization10% Customer Service Outsourcing10% Digital Strategy10% Email Marketing10% Product Marketing10% Public RelationsFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 35 projectsExpertCallers is a professional Contact Center Services provider excelling in Customer Support Services, Inbound and Outbound Call Center solutions, and Telephonic Support. Reviewers consistently praise their professionalism and efficiency, with over 90% highlighting improved response times and customer satisfaction. Their ability to seamlessly integrate with client workflows and represent brands effectively is frequently noted as a standout feature.
Reviews mention Knowledgeable
Clients consistently express a strong sentiment regarding ExpertCallers' expertise, noting their industry knowledge and professional handling of customer interactions. One client highlighted their understanding of the automotive service space, which enhanced brand representation. Additionally, the team was commended for their organized project management and responsiveness, contributing to improved customer satisfaction and efficiency. Overall, the feedback reflects a high level of confidence in ExpertCallers' capabilities.-
Call Center Services for Auto Detailing Company
4.5 Mar 19, 2026The industry knowledge and ability to handle customer interactions professionally stood out. They understood the automotive service space well and ensured every customer interaction reflected our brand quality.
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4 of 4 reviews are 5 stars3 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
ExpertCallers has received positive feedback from recent clients, highlighting their professionalism, responsiveness, and ability to improve customer service efficiency. Notably, clients reported faster response times, reduced missed calls, and increased qualified leads. One client emphasized their agents' natural handling of conversations, enhancing brand representation. While clients expressed overall satisfaction, some suggested improvements in analytics and reporting tools. Overall, ExpertCallers is recognized for delivering reliable and effective call management solutions.Was this helpful?
9 of 21 Call Center Services reviews are 5 stars17 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Cabinetry Company
5.0 — ExpertCallers provided call center services for a cabinetry company. The team handled lead qualification, appointment scheduling, customer follow-ups, inquiry management, and record maintenance. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
ExpertCallers is frequently praised for its competitive pricing and overall value for money. Clients noted that the company's pricing fit their budgets and provided good value, with one stating it was a 'great culture fit' as well. Many reviews highlighted the significant improvements in response times and customer engagement, attributing these successes to ExpertCallers' effective service. Overall, clients expressed high satisfaction with the return on investment, citing measurable growth in leads and sales conversions.Was this helpful?
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
10% Call Center Services50% Back Office Outsourcing30% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 35 projectsUassist.ME is a versatile Customer Support Services provider specializing in Contact Center Services, including telephonic support, customer care, and call handling. Clients laud their effective communication, quality candidates, and project management skills, with approximately 80% highlighting their ability to enhance business operations. Uassist.ME is noted for its bilingual capabilities and cost-effective, dependable service, though centralized training improvements are suggested by some.
Reviews mention Transparent
Clients have consistently praised Uassist.ME for their transparency in communication and project management. One client noted their clear communication and responsiveness, stating they always keep the client informed about progress. Another highlighted the daily task lists provided, which exemplified transparency even in a remote working relationship. Overall, the sentiment is positive, emphasizing that Uassist.ME effectively maintains an open line of communication, allowing clients to verify ongoing tasks and ensuring trust in their partnership.-
Back-Office Accounting Outsourcing for Beverage Manufacturer
5.0 Jul 30, 2024Communication is proactive, training is readily available and not purely reliant on the internal team. The UAM folks are all SO personable and passionate about their work, it's a real pleasure to have them supporting us. The communication loop is clear and current, and our clerks produce accurate and timely work. No, the team has been proactive and transparent from day one.
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Accounting & Virtual Assistance for Digital Marketing Agency
5.0 Jan 12, 2022They’re on top of their project management game — Uassist.ME communicates clearly with our team and responds to our needs within a business day. Additionally, they’re a highly transparent partner that keeps us in the loop with their progress. We’re most impressed with Uassist.ME’s outstanding backend support. We can always count on them to track our staff activities with dedication and accuracy.
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Virtual Assistant for Engineering Firm
4.5 Sep 4, 2019The communication between our teams is the best part of working with Uassist.ME. They send us daily lists of tasks they’ve completed, which I’ve never had to ask them for. I appreciate being able to skim through the notes and see what’s going on within the system. Their transparency really shows, even though we’re not in the same office.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Uassist.ME has received positive feedback over the past six months, particularly for their quick and accurate data collection services. A client noted their effective communication and strong work ethic, highlighting that Uassist.ME consistently delivers on time. The client praised the alignment of values and culture, indicating a strong partnership. Overall, the sentiment is highly favorable, with no areas for improvement identified by the client.Was this helpful?
1 of 1 Answering services reviews is 5 stars$10,000 – $49,000 avg. project costAnswering services Experience
Uassist.ME has received overwhelmingly positive feedback for its answering services, with clients emphasizing their effective communication and problem-solving skills. One client stated, 'Hector is doing a great job — he is a really good problem solver!' 100% of reviewers noted the company's strong project management capabilities. Clients appreciated their responsiveness and ongoing support, with no negative feedback reported. Overall, Uassist.ME demonstrates expertise and a significant positive impact on client operations.
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4 of 5 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Services & Support for Medical Provider
5.0 — Uassist.ME provides follow-up calls to the customers of a healthcare product provider. The teammate calls each customer, reads from a prepared script and delivers daily progress reports on the Read moreWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 13 projectsSixEleven Global Services and Solutions, Inc. specializes in Contact Center Services, providing both Inbound and Outbound Call Center support. Reviewers frequently praise their flexibility and responsiveness, with 100% of feedback highlighting timely delivery of services and effective communication. Clients also emphasize the company's ability to meet operational requirements and their strong customer support capabilities, with no negative feedback reported.
Reviews mention Meets deadlines
Clients have expressed positive sentiment regarding six eleven global services' ability to meet deadlines consistently. One reviewer noted that six eleven global services has always been able to accomplish all tasks within the specified deliverable periods, highlighting their reliability in project management. The overall feedback emphasizes the company's commitment to timely delivery, with no reported issues regarding deadlines or project timelines.-
Back Office Outsourcing for Financial services
4.5 Sep 29, 2026Six Eleven has always been able to accomplish all the given tasks within the given deliverables period. Their project management ensures that items are delivered on time, and they are responsive to client needs.
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0 of 1 Answering services reviews is 5 stars$1,000,000 – $9,999,999 avg. project costAnswering services Experience
Overall, six eleven global services has received positive feedback for their Answering services, with a 95% satisfaction rate among clients. Clients highlight their expertise in staffing and responsiveness, noting effective communication and commitment to projects. One client emphasized the longevity of staff engagement, stating that resources provided have become excellent managers. However, suggestions for improvement include digitizing processes further. Overall, the sentiment is highly favorable, showcasing their significant impact on operational efficiency.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised six eleven global services for its competitive pricing and excellent value for money. Several reviews noted that the company's pricing aligns well with budgets while delivering high-quality services. For instance, one client highlighted that six eleven global services fit their budget and provided good value for cost. Another mentioned that their services helped achieve cost savings without compromising quality. Overall, the sentiment reflects satisfaction with the cost-effectiveness of six eleven global services.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
30% Answering services50% Virtual receptionist20% Inbound appointment schedulingSee all 36 projectsWing Assistant is a provider of Customer Support Services, excelling in areas such as call handling, telephonic support, and customer care services. The company is praised across reviews for its seamless integration, excellent project management, and high performance, with a call answer rate consistently above 95%. Approximately 67% of reviewers highlight their professional dedication and exceptional customer service. However, one review suggests more involvement in the employee selection process.
1 of 1 Answering services reviews is 5 starsUnknown avg. project costAnswering services Experience
Wing Assistant has received overwhelmingly positive feedback for their Answering Services, with 100% of clients noting their dedication and dependability. Customers highlighted the company's capability to efficiently manage client inquiries and assist with daily tasks, leading to increased practitioner and client engagement. Clients appreciated the timely delivery and thoroughness of project execution, with no reported areas for improvement. Overall, their professionalism and cultural alignment garnered high ratings and satisfaction from clients.
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Industry Experience
Wing Assistant has received positive feedback across diverse industries, including Manufacturing, Construction, Advertising & Marketing, Information Technology, Education, Medical, and Home Services. Clients appreciate their expertise in customer support, community management, and administrative tasks, often highlighting their responsiveness, timely delivery, and seamless integration into existing workflows. Overall sentiment is favorable, particularly in sectors like Education and Medical, where their contributions have significantly improved operational efficiency and client satisfaction.
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Legal Arts, entertainment & music Manufacturing Construction Advertising & marketing Real estate Information technology Education Other industries Home Services Medical Business services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Wing Assistant's competitive pricing and excellent value for money. Many reviews specifically mention that the company's pricing fits their budget and delivers good value compared to other options. For instance, one CEO noted, 'Pricing fit our budget; good value for cost,' while another client remarked on the 'low-cost operational support' that resulted in significant efficiency gains. Overall, the sentiment towards cost and value is positive, with clients appreciating the quality of service received relative to their investment.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
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$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 18 projectsHit Rate Solutions is a service provider specializing in Contact Center Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Support Services. Reviews highlight their professionalism, timely delivery, and cost-effectiveness, with a focus on efficient communication and customer care. Approximately 85% of customers commend their quick project handling and responsiveness, while feedback also suggests potential improvements in language services.
Reviews mention Reliable
Hit Rate Solutions has received consistent feedback highlighting their reliability in project execution. Clients noted their quick response times and dependable service, with one stating they are 'always quick and reliable.' Another client emphasized the reduction in workload achieved through Hit Rate Solutions' timely handling of tasks, describing the team as 'reliable' and efficient in managing phone calls and communications. Overall, the sentiment regarding reliability is overwhelmingly positive.-
Call Center Services for Dental Appliances Provider
5.0 Jun 19, 2025The project management was always quick and reliable. They consistently delivered items on time and were responsive to our needs. We commend how fast they can handle a project.
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Call Center Services for Mental Health Services Provider
5.0 Jan 17, 2024The Hit Rate Solutions team is reliable and has reduced the time our in-house administrative assistant spends on phone calls. They respond promptly to every message and leave detailed notes about each phone conversation. Yes, they made calls in a timely manner and responded to my requests quickly.
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2 of 2 Answering services reviews are 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
Hit Rate Solutions has received overwhelmingly positive feedback for their answering services, with 100% of reviewers expressing satisfaction. Clients commend their quick response times, reliability, and ability to reduce administrative workloads. Notable strengths include effective communication and tailored service offerings, with specific praise for the reduction in processing time and efficient management of client interactions. Areas for improvement mentioned were minimal, highlighting the company's strong performance overall.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Hit Rate Solutions is consistently praised for providing excellent value for money, with multiple clients noting that their pricing fits within budget constraints. Feedback highlights the company's ability to deliver quality services efficiently, leading to significant improvements in workflow and productivity. Clients appreciated the competitive rates while receiving high-quality support, indicating that Hit Rate Solutions effectively balances cost and service quality. Overall, the sentiment regarding cost and value is overwhelmingly positive, with clients expressing satisfaction with the financial investment made.Was this helpful?
$640 The package includes 80 hours 3,500 calls $1,200 The package includes 160 hours 3,500 calls $0 Didn’t Find the Right Package for You? Contact usView PackagesCall Outsourcing Services Pricing
Select from ready-made call center packages for common business needs. Or get a customized quote tailored to your unique requirements. Mix and match services to build the ideal support solution.Was this helpful?
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$1,000+< $25 / hr50 - 249Dipolog City, Philippines
Services provided
35% Call Center Services35% Back Office Outsourcing10% Content Marketing +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistSee all 20 projectsOBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements.
Reviews mention Personable
Clients consistently express a strong sentiment regarding the personable nature of OBI Services. One client noted, 'They truly feel like family, not an organization of VAs' and emphasized the genuine care the team exhibits towards their work. Additionally, another client highlighted the impressive communication and adaptability of the team, stating, 'Anytime they didn't know how to support me, they were easy to provide feedback and instruction.' Overall, the feedback reflects a positive and familial rapport, enhancing the collaboration experience.-
Video Mktg, Graphic & Web Design for Content Creation Firm
5.0 Jul 30, 2024The most impressive thing to me about OBI Services is that they feel like family. Kristine has been my account manager from the very beginning and over 2 years, we've grown to know each other so well and I simply love the personable touch. Beyond that, I have countless tickets that have ended with statements like, 'Wow team! My mind is blown.' Their deliverables continue to get better and better over time.
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Industry Experience
OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.
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Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.Was this helpful?
More responsive than most other service providers
Get in TouchOBI Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
41% Call Center Services29% Customer Service Outsourcing19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 6 projectsContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.
Reviews mention Well-organized projects
Clients consistently praised ContactPoint 360 for their well-organized project management. One reviewer highlighted their proactive approach, noting that deliverables were consistently on time and they were responsive to changing requirements. Another client emphasized their responsiveness and organization, stating that the project management team met deadlines and was open to feedback. Overall, the sentiment regarding project organization is highly positive, reflecting a commitment to quality and efficiency.-
Call Center Services for Marketing Agency
5.0 Nov 12, 2025Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes.
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Customer Support & Call Center Services for SEO Company
4.5 Dec 29, 2025Their project management approach was organized and proactive. Deliverables were consistently on time, and they were quick to respond when requirements changed.
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Industry Experience
ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Automotive Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
25% Call Center Services30% Back Office Outsourcing25% Content Moderation Services +120% Customer Service OutsourcingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistSee all 18 projectsTECHSPEED INC is a Call Center Services provider specializing in customer support services and data entry. Reviews highlight their exceptional project management, proactive communication, and capacity for scaling operations. They achieve high issue resolution rates and maintain timely deliverables, with 100% customer satisfaction reported. Approximately 90% of reviewers commend their adaptability and commitment to quality and efficiency.
Reviews mention Translate ideas into products
Clients have expressed a highly positive sentiment regarding TechSpeed LLC's capability to translate ideas into actionable products. One client highlighted their 'remarkable ability' to transform verbal discussions into targeted action items, while another praised their timely delivery of a comprehensive research report that provided a competitive edge. Overall, feedback indicates exceptional communication and effective workflows, reinforcing TechSpeed's reputation as a reliable partner in data mining and research.-
Data Mining to Assess Global Pain Landscape
5.0 Feb 6, 2019TechSpeed LLC has a remarkable ability to translate verbal discussions into targeted action items. The team’s full and established process served as the guidelines for the final deliverable.
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1 of 1 Answering services reviews is 5 starsUnknown avg. project costAnswering services Experience
TECHSPEED INC has received overwhelmingly positive feedback for their Answering services, with 100% of reviewers praising their effective project management and communication. Clients noted a high call resolution rate and efficient data entry, processing over 1300 time cards weekly with minimal errors. Reviewers highlighted the team's proactive approach and commitment to quality, emphasizing their responsiveness to needs. Overall, their expertise and dedication resulted in a smooth and productive partnership, with no reported areas for improvement.
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2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistSee all 23 projectsCCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.
3 of 3 Answering services reviews are 5 stars2 new reviews for Answering services in past 6 months$1,000,000 – $9,999,999 avg. project costAnswering services Experience
CCIG Group has garnered predominantly positive feedback for their Answering Services, with clients praising their comprehensive call management, lead verification, and customer support capabilities. Notably, 90% of reviewers reported improved response times and enhanced customer satisfaction. Key strengths include their operational reliability and flexibility, successfully managing high call volumes and improving conversion rates. Clients particularly appreciate their proactive communication and adaptability, resulting in long-term partnerships across various industries. Overall, CCIG Group is recognized for delivering significant value and maintaining high service standards.
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Industry Experience
CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
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Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial servicesWas this helpful?
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This provider is fluent in 25 languages:
- Albanian
- Azerbaijani
- Bulgarian
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
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$1,000+< $25 / hr50 - 249Mentor, OH
Services provided
45% Call Center Services40% Customer Service Outsourcing15% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 5 projectsVer-A-Fast is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center solutions, including Customer Support Services and Telephonic Support. Feedback highlights their efficient project management and alignment with client values, with 100% on-time delivery and a high retention rate of call center representatives. Approximately 85% of surveyed clients note service level goals are consistently met, and they praise the customizable nature of Ver-A-Fast’s services.
Reviews mention Well-organized projects
Clients have consistently praised Ver-A-Fast for their efficient and organized project management. One client highlighted the team's ability to deliver on time while maintaining flexibility in communication methods, stating, "Ver-A-Fast's project management is efficient, organized, and flexible." The ease of collaboration further reinforces the positive sentiment, as noted by the client's impression of the smooth business relationship. Overall, the feedback indicates a strong sentiment towards well-organized project execution.-
Call Center & Outreach Services for Insurance Company
5.0 Jan 28, 2026Ver-A-Fast's project management is efficient, organized, and flexible. They deliver on time. We communicate via virtual meetings and email or messaging apps.
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3 of 3 Answering services reviews are 5 stars3 new reviews for Answering services in past 6 months$1,000,000 – $9,999,999 avg. project costAnswering services Experience
Ver-A-Fast has received overwhelmingly positive feedback for their answering services, with 100% of clients reporting satisfaction in areas such as project management and responsiveness. Notably, they achieved service level goals of 85% and maintained a 15% connection rate for calls. Clients highlighted their impressive customization options and consistent performance, emphasizing the reduction in staff needs and improved response times. Overall, Ver-A-Fast is recognized as a reliable partner in enhancing customer engagement.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Ver-A-Fast's strong value for money, noting their competitive pricing and alignment with client needs. One reviewer stated they chose Ver-A-Fast for their 'good value for the cost' and another emphasized that their 'pricing fit our budget.' Overall, feedback indicates satisfaction with the cost-effectiveness of their services, which have led to improved operational efficiency and revenue growth for clients.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +415% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingFocus Areas
50% Answering services40% Inbound appointment scheduling10% Virtual receptionistSee all 4 projectsROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.
Reviews mention Flexible
Clients consistently highlight ROI CX Solutions' flexibility as a significant asset. One director noted their impressive willingness to adapt to various needs, while another emphasized their strong accommodation of unique requirements, particularly in adjusting to a complex tech stack. Despite initial challenges, ROI CX Solutions demonstrated a commitment to meeting project milestones on time, showcasing their ability to pivot and respond effectively to evolving circumstances.-
Staffing & Call Center Services for Event Company
5.0 Jan 16, 2026The company's flexibility and willingness to work on anything we need have been impressive. This adaptability has been crucial in meeting our project requirements. Their ability to adjust and accommodate our needs demonstrates a strong commitment to client satisfaction.
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Call Center Services for Software Dev Company
4.5 Feb 25, 2026ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.
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1 of 3 Answering services reviews are 5 stars1 new review for Answering services in past 6 months$50,000 – $199,999 avg. project costAnswering services Experience
ROI CX Solutions has received overwhelmingly positive feedback in their Answering Services, with approximately 90% of reviewers noting their professionalism, empathy, and efficiency in handling calls. Clients particularly praised their ability to manage high call volumes while improving patient experiences and operational metrics, such as a 25% reduction in response time and improved customer satisfaction scores. The company demonstrates strong project management and flexibility, although some clients suggested opportunities for proactive training initiatives.
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1 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Medical Marijuana Co
4.5 — ROI CX Solutions manages a medical marijuana company's call center. They handle inbound calls from patients and make outbound reminder calls. The team also provides weekly reports and trains their Read moreWas this helpful?
Industry Experience
ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.
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Hospitality & leisure Retail Consumer products & services MedicalWas this helpful?
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$1,000+$25 - $49 / hr10 - 49Countesthorpe, England
Services provided
25% Call Center Services25% Sales Outsourcing25% Social Media Marketing +310% Other Marketing10% Web Design5% Business ConsultingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 49 projectsParagon Sales Solutions is a company specializing in Contact Center Services, focusing on outbound call center and customer support services. Feedback indicates positive experiences, with common themes being enthusiasm, professionalism, and good communication. Approximately 90% of reviews highlight their effective lead generation and project management abilities, while 20% suggest minor improvements in reporting.
Reviews mention Adaptable
Paragon Sales Solutions has received positive feedback regarding their adaptability from multiple clients. One client noted that their representative was very adaptable, making requested changes promptly and maintaining clear communication. Another client praised the company's ability to admit when a strategy was not working and adapt it until it did. Additionally, a third client highlighted the team's efficiency and responsiveness, stating they were approachable and able to adjust to meet specific needs effectively.-
Lead Generation & Web Design for Management Consultancy
5.0 Dec 6, 2024The project management and dialogue between myself and Paragon is second to none, weekly reports from parties working on the projects keep you up to date on progress. They really are an extension of my business. Adaptable, personable and good fun to work with.
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Lead Generation Services for Financial Education Company
4.0 May 29, 2025Kaitlin was very adaptable. If I would request certain changes she would make it happen. After every calling day she would let me know how it had gone - although I did not receive any reports every time.
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3 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Paragon Sales Solutions has received positive feedback over the past six months, with clients highlighting their exceptional responsiveness, creativity, and professionalism. One client noted the team's commitment to understanding their brand, resulting in a strengthened online presence. Another client praised their flexibility and ability to meet deadlines while producing high-quality content. Overall, clients expressed satisfaction with the outcomes, including increased engagement and visibility, and indicated no areas for improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Paragon Sales Solutions has received positive feedback regarding its overall cost and value for money. Clients frequently highlight the company's competitive pricing and alignment with budgetary constraints, noting its effectiveness in delivering results that justify the investment. For instance, one client appreciated the 'good value for cost' and another highlighted how Paragon's pricing fit their budget while still achieving significant outcomes. Overall, sentiment towards the cost-effectiveness of Paragon Sales Solutions is overwhelmingly favorable.Was this helpful?
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$1,000+< $25 / hr50 - 249Kingston, Jamaica
Services provided
30% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 8 projectsvlbpo cx is a Contact Center Services provider specializing in Customer Support Services and Call Handling. With an impressive track record of averaging over 500 appointments per month, they are praised for their exceptional communication and project management skills. Reviewers consistently highlight their adaptability and alignment with client values, with 100% positive feedback and no areas identified for improvement.
Reviews mention Professional
Clients consistently highlight vlbpo cx's professionalism, noting their highly organized support team that exceeds expectations. One client remarked on the team's ability to foster a strong relationship, stating they felt more like partners than just a BPO. Additionally, the outstanding support and prompt responsiveness to needs were specifically praised, with one client recommending their services for anyone seeking dedicated outsourcing expertise. Overall, the sentiment reflects a high level of satisfaction with their professional conduct.-
Customer Support Outsourcing for Car-Sharing Tech Co
5.0 Aug 15, 2026The support team assigned was highly organized and went above and beyond to make our members' experience memorable; there was a great relationship with the internal team and we did not feel we were working with a BPO as the team fit so great, and nothing was too much for them. Anytime we needed any adjustments, the team at VLBPO was prompt in assisting us and help us adjust our needs. The solutions provided by the VLBPO are outstanding and we recommend them to anyone who needs a dedicated and professional experts outsourcing.
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Industry Experience
VLBPO CX has demonstrated expertise across multiple industries, including Financial Services, Telecommunications, and Information Technology. Clients in Financial Services praised their ability to generate 500+ appointments monthly, while those in Telecommunications noted significant improvements in customer satisfaction and responsiveness. In the IT sector, they were recognized for professional and organized customer support leading to enhanced member retention. Overall, the sentiment is overwhelmingly positive, highlighting their adaptability, communication skills, and alignment with client cultures.
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Telecommunications Financial services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend vlbpo cx for their cost-effectiveness and value for money. For instance, one client highlighted that they chose vlbpo cx due to their pricing fitting the budget while also offering good value. Another noted the company's ability to deliver high-quality service without compromising on costs, emphasizing their impressive adaptability. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction regarding the return on investment and the alignment of vlbpo cx's services with their business needs.Was this helpful?
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This provider is fluent in 7 languages:
- Dutch
- English
- Filipino
- French
- German
- Mandarin
- Spanish
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$5,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
20% Call Center Services25% Customer Service Outsourcing20% Back Office Outsourcing +410% AI Consulting10% Content Moderation Services10% Finance & Accounting Outsourcing (FAO)5% Data Annotation ServicesFocus Areas
70% Answering services20% Inbound appointment scheduling10% Virtual receptionistSee all 5 projectsHoratio is a customer service outsourcing company that excels in building and managing customer success infrastructures for businesses. Across their reviews, Horatio is praised for their adaptability, effective project management, and proactive communication. Approximately 100% of reviewers noted their responsiveness and integration as part of their teams. Reviewers appreciate their exceptional service and the positive work environment they provide for their employees.
Reviews mention Timely
Horatio has received highly positive feedback regarding its timeliness in project management. Clients highlighted that Horatio consistently delivers items on time and demonstrates exceptional responsiveness and organization. One client noted a 90% improvement in first response time and emphasized Horatio's proactive identification of opportunities. Another client appreciated Horatio's ability to quickly adapt to changing needs, stating that they operate as an extension of the internal team. Overall, the sentiment is strongly favorable, with no reported areas for improvement in this regard.-
Customer Service Outsourcing for Coffee Machine Retailer
5.0 Aug 19, 2026Horatio's project management is world-class. They have delivered every item on time, and they proactively identify areas of opportunity.
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Customer Service Outsourcing for Rolling Tote Bag Company
5.0 Sep 8, 2026Their project management has been excellent. They are incredibly responsive, organized, and proactive, and consistently deliver on time. What stands out most is how quickly they adapt to our needs. As a fast-growing business, things change constantly, and their team is always able to pivot, solve problems quickly, and scale with us.
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3 of 3 reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Horatio has received positive feedback from clients in the last six months, highlighting their responsiveness, proactive management, and ability to scale customer support effectively. Clients noted significant improvements in service metrics, such as increased SLA percentages and enhanced customer satisfaction scores. The team is recognized for their exceptional project management and holistic understanding of client needs, with no reported areas for improvement. Overall, Horatio is viewed as a valuable partner that integrates seamlessly into clients' operations.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Horatio is consistently recognized for providing excellent value for money. Clients have noted that their pricing aligns well with budgetary constraints while delivering high-quality customer support services. One client highlighted that Horatio's pricing fit their budget and offered great value for cost. Another client mentioned that their engagement allowed for significant scalability without the need for a large internal team, further emphasizing the cost-effectiveness of their services. Overall, feedback indicates a strong sentiment towards Horatio's affordability and value.Was this helpful?
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This provider is fluent in 6 languages:
- Spanish
- English
- German
- Portuguese
- Italian
- French
This provider is available in 8 time zones:
- Colombia Time (COT)
- Brazil Eastern Time (BET)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Puerto Rico and US Virgin Islands Time (PRT)
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$1,000+Undisclosed50 - 249Philadelphia, PA
Services provided
10% Call Center Services30% Back Office Outsourcing30% Content Writing Services +220% Search Engine Optimization10% Social Media MarketingFocus Areas
30% Answering services60% Virtual receptionist10% Inbound appointment schedulingSee all 73 projectsTop Virtual Assistant is a company specializing in Contact Center Services and Customer Support Services, providing solutions such as Inbound and Outbound Call Center management. Reviews highlight their professional and flexible approach, with over 85% of feedback noting improved customer response times and satisfaction. Their ability to integrate seamlessly with clients' existing systems and processes is frequently praised, enhancing efficiency across various industries.
Reviews mention Communicative
The sentiment regarding communication with Top Virtual Assistant is overwhelmingly positive. Clients consistently praised their clear and responsive communication, noting that tasks were completed on time and project management was well-structured. For instance, one client highlighted their 'efficient and well-structured' project management, while another noted that communication was 'clear and consistent.' Overall, clients appreciated their professionalism and attentiveness, stating that the virtual assistants acted as a true extension of their teams.-
Call Center & Sales Support Services for Locksmith Company
5.0 Aug 21, 2025The project management was very smooth. The Top Virtual Assistant team consistently delivered tasks on time and kept us updated on progress through regular reports and check-ins. They were highly responsive to our requests, quickly adapting whenever we needed adjustments. Their clear communication and reliable follow-through made the entire process easy to manage on our side.
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Customer Support Services for Life Insurance Company
5.0 Aug 15, 2025Their project management was efficient, with deliverables consistently provided on time. They were responsive to our needs, quickly addressing requests and adapting to any changes in requirement. I found their prompt communication and ability to adapt quickly to our processes most impressive, ensuring a smooth integration with our team.
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Back-Office Support for Nonprofit Organization
5.0 Nov 29, 2025Project management was smooth and reliable. Deliverables were consistently delivered on schedule. Communication was clear and prompt; whenever there was a task update or a change required, the team responded quickly and efficiently.
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Administrative Support for Childhood Education Consultancy
5.0 Dec 10, 2025The team maintained clear communication channels through email and messaging, and they provided daily or weekly summaries depending on our needs. I especially appreciated the consistency and reliability of their updates. The company was extremely responsive. Whenever we had last-minute requests, they handled them quickly and professionally.
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Outsourced Call Center & Customer Service for Tree Care Co
5.0 Dec 17, 2025Communication was straightforward and dependable. Tasks were handled when expected, and we didn’t need to constantly follow up or remind them.
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4 of 4 Answering services reviews are 5 stars3 new reviews for Answering services in past 6 months$10,000 – $49,000 avg. project costAnswering services Experience
Top Virtual Assistant has received overwhelmingly positive feedback for their Answering services, with 90% of reviews highlighting improved customer support efficiency and professionalism. Clients praised their 24/7 availability, quick response times, and effective communication, resulting in increased customer satisfaction and sales opportunities. 80% of reviewers noted the company's adaptability to client needs as a key strength. Areas for improvement mentioned include a desire for more detailed reporting and analytics. Overall, their expertise significantly enhanced client operations.
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12 of 12 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 12 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Life Insurance Company
5.0 — Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Top Virtual Assistant for their exceptional value and cost-effectiveness. Feedback highlights that their services deliver high-quality results, with one client noting a 20-30% increase in leads, while others emphasize the reliability and efficiency of their support. Many reviews mention that the pricing aligns well with the quality of service provided, indicating a strong sentiment that clients receive substantial value for their financial investment.Was this helpful?
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$1,000+< $25 / hr50 - 249Cerritos, CA
Services provided
25% Call Center Services25% Customer Service Outsourcing20% Back Office Outsourcing +215% Social Media Marketing15% Web DevelopmentFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 7 projectsHire Live Support Inc is a customer support services company specializing in contact center services, including inbound and outbound call centers, telephonic support, and customer care services. Reviews highlight their exceptional project management and ability to maintain over 90% customer satisfaction, with 100% of testimonials praising their seamless integration as an extension of client businesses.
Reviews mention Adaptable
Hire Live Support Inc has received high praise for its adaptability, particularly in its ability to scale resources in response to evolving business needs. A client highlighted their impressive flexibility and responsiveness, noting how the team quickly integrated into their operations and culture. The project management was described as exceptional, with proactive communication and timely delivery, reinforcing Hire Live Support Inc's role as a strategic partner in the client's long-term growth.-
Sales & Customer Support Resources for Telecoms Business
5.0 Jul 9, 2026Hire Live Support Inc's project management has been exceptional throughout our 10+ year partnership. They consistently deliver on time, communicate proactively, and adapt quickly to changing business requirements. What impressed us most was Hire Live Support Inc's ability to truly operate as an extension of our business rather than an external vendor. They consistently provide experienced, well-trained professionals who quickly adapt to our processes, culture, and customer expectations.
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1 of 1 Answering services reviews is 5 stars1 new review for Answering services in past 6 monthsUnknown avg. project costAnswering services Experience
Hire Live Support Inc has demonstrated exceptional expertise in providing answering services, particularly for 24/7 customer support. Client feedback indicates a high level of satisfaction, with over 90% consistent customer satisfaction and an average first response time of under 60 seconds. The company's ability to adapt and scale resources as client needs evolve has been highlighted as a key strength. Overall, the reviews reflect a strong, long-term partnership, showcasing Hire Live Support Inc's commitment to delivering high-quality services.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Hire Live Support Inc for its cost-effectiveness and overall value for money. Feedback indicates that their pricing fits within clients' budgets while delivering exceptional service quality. One client noted that they spent less than $10,000 and experienced a tenfold increase in operational efficiency. Another highlighted that Hire Live Support Inc provided good value for the cost, resulting in improved customer satisfaction and retention. Overall, the sentiment reflects a strong appreciation for the financial investment relative to the benefits received.Was this helpful?
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This provider is fluent in 5 languages:
- Arabic
- English
- French
- Italian
- Spanish
This provider is available in 5 time zones:
- Middle East Time (MET)
- Central European Time (CET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Universal Coordinated Time (UTC)
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$5,000+< $25 / hr1,000 - 9,999Johannesburg, South Africa
Services provided
50% Call Center Services35% Customer Service Outsourcing10% Accounting +15% Marketing StrategyFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingSee all 3 projectsAfrishore BPO is a business process outsourcing company specializing in lead generation, customer service, and back-office functions. Across their reviews, clients consistently praise their professionalism, timely delivery, and alignment with company values, with 100% reporting satisfaction and no areas for improvement. Approximately 67% of reviews highlight their excellent project management and communication skills.
Reviews mention Professional
Clients have consistently praised Afrishore BPO for their professionalism and results-oriented approach. One COO noted their impressive ability to deliver on time while managing communications effectively. The company's strong alignment with client values and culture has also been highlighted, contributing to a positive working relationship. Overall, the sentiment surrounding their professionalism is highly favorable, with no noted areas for improvement.-
Sales Outsourcing & Lead Generation for Data Science Company
5.0 Mar 6, 2026We were impressed with Afrishore BPO’s professionalism and results-oriented approach.
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Industry Experience
Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors.
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Fitness Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.Was this helpful?
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This provider is fluent in 6 languages:
- English
- French
- Portuguese
- German
- Italian
- Dutch
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
10% Call Center Services50% Back Office Outsourcing20% Customer Service Outsourcing +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
50% Answering services30% Virtual receptionist20% Inbound appointment schedulingSee all 38 projectsThe Hour - Back Office and Virtual Assistant Services is a company specializing in providing a range of administrative, accounting, and operational support services. Overall, the reviews are overwhelmingly positive, with 100% of clients praising their reliability, accuracy, and responsiveness. Approximately 50% of reviewers specifically highlighted the company's ability to improve organization and efficiency in their operations.
Reviews mention Efficient
The Hour - Back Office and Virtual Assistant Services has received positive feedback regarding its efficiency from multiple clients. One client noted that their team has enabled faster completion of tasks and smoother operations, highlighting their reliability and responsiveness. Another client praised their ability to manage inquiries and tasks efficiently, leading to improved operational performance. Overall, clients consistently commend The Hour for their accountability and timely delivery, which significantly enhances workflow and productivity.-
Back Office & Customer Service Outsourcing for Insurance Co
5.0 Feb 11, 2025The Hour maintained a well-organized approach, keeping everything on track and ensuring deadlines were met. They were proactive in addressing our requests, adjusting to our needs without delays. Communication was seamless, and they handled tasks with a balance of efficiency and flexibility.
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Insurance Services & Brokers for Insurance Co
5.0 Feb 20, 2025Their project management is smooth and well-structured. They handle quote requests efficiently, ensuring deadlines are met without compromising accuracy. Communication is always clear, and they are quick to adapt if any adjustments are needed. Whether it's a high-priority request or a routine follow-up, they stay on top of tasks, making the entire process seamless for our team.
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Operational & Customer Support for Human Resources Company
5.0 Apr 2, 2025The Hour supports by managing pharmacist and employer inquiries, shift coordination, credential verification, and financial tasks like billing and invoicing. Their assistance has streamlined operations, improved efficiency, and enhanced response times for both pharmacies and pharmacists. They stay on top of tasks with efficiency and flexibility. They communicate well, adapt to changes seamlessly, and ensure their support consistently meets our needs.
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CRM Mgmt & Workflow Optimization for Digital Mktg Agency
5.0 Apr 20, 2026Our media deals are getting done by thehour team and by this we have managed to focus on other marketing workflows resulting our business is growing and our tasks are handeled faster and overall operations run more smoothly. Their accountability, efficiency, and responsiveness stand out. Not currently!
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Industry Experience
The Hour - Back Office and Virtual Assistant Services has garnered positive feedback across several industries, including Insurance, Financial Services, Real Estate, eCommerce, Medical, and Information Technology. Clients consistently highlight strengths such as reliability, responsiveness, and efficiency in managing tasks related to benefits administration, accounting, property management, and customer service. The overall sentiment is highly favorable, indicating that the company excels in providing tailored operational support that enhances organizational efficiency and improves client satisfaction across diverse sectors.
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Financial services Advertising & marketing Pharmaceuticals Human Resources Software Business services Insurance Retail Information technology Real estate eCommerce Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The Hour - Back Office and Virtual Assistant Services has received positive feedback regarding its cost and value for money. Clients consistently highlight the affordability and good value for the services provided, with many stating that the pricing fits their budget well. For instance, one client noted the 'good value for cost' while another emphasized how they were able to focus on growing their business thanks to the efficient and affordable services. Overall, the sentiment reflects satisfaction with the pricing relative to the quality of support received.Was this helpful?
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This provider is fluent in 5 languages:
- English
- Spanish
- Dutch
- French
- Hindi
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$1,000+< $25 / hr10 - 49Kolkata, India
Services provided
40% Call Center Services25% Web Development20% Search Engine Optimization +115% Customer Service OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 11 projectsStaybright Design Private Limited specializes in comprehensive customer support services, including inbound and outbound call handling, customer care, and telephonic support. With a focus on enhancing customer satisfaction, their commitment to quality service has resulted in positive feedback, highlighting their professionalism and responsiveness. Approximately 90% of reviews emphasize their excellence in project management and customer satisfaction.
Reviews mention Timely
Staybright Design Private Limited has received consistently positive feedback regarding their timeliness in project delivery. Clients have noted that they adhered to deadlines rigorously, with one client stating they delivered items on or before schedule. Another client emphasized that Staybright Design Private Limited's project management was exceptional, consistently responding promptly to needs and ensuring timely execution of tasks. Overall, the sentiment reflects a strong commitment to timely service, contributing positively to client satisfaction.-
Outsourced Customer Service for Beverage Manufacturing Co
5.0 Jan 12, 2025Staybright Design Private Limited's project management was exceptional. They consistently delivered items on time and responded promptly to our needs. Their support team was available 24/7, ensuring that customer inquiries were addressed promptly and efficiently.
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Sales Outsourcing for Commerce Media Network
5.0 Jan 27, 2025Staybright Design Private Limited exhibited strong project management throughout our partnership. They adhered to timelines rigorously, delivering each phase of the project as promised. When we identified new needs or shifts in focus, they quickly pivoted and effectively accommodated our requests.
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SEO & Website Design for Financial Services Firm
5.0 Jul 28, 2026Staybright Design Private Limited delivered on time. We communicated via virtual meetings.
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Sales Outsourcing for Real Estate & Hospitality Company
5.0 Jan 11, 2025Staybright Design showcased exceptional project management skills, delivering all items on or before schedule. They were highly responsive to our needs, regularly checking in to adapt their strategies based on our feedback.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews highlight that Staybright Design Private Limited provides exceptional web design and SEO services, with clients noting their impressive value for money and timely project delivery. One client, a director of a financial services company, praised their ability to enhance local search rankings significantly. The quality of work and communication during the project were also commended, with no areas for improvement identified by the client, reflecting a strong overall sentiment towards the company.Was this helpful?
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This provider is fluent in 4 languages:
- English
- Bengali
- Hindi
- Urdu
This provider is available in 6 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Australia Central Time (ACT)
- Mountain Standard Time (MST)
- New Zealand Standard Time (NST)
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$850 Best for small businesses needing inbound coverage $1,200 Growing businesses needing inbound + outbound $1,500 High-volume operations needing 24/7 blendedView PackagesInbound & Outbound Call Centre Support
Trained, dedicated agents handling inbound customer support and outbound appointment setting and lead generation — so you capture every call and book more meetings without hiring in-house. Time-zone aligned for Australian, UK, and US clients, with CRM logging and reporting included. Scale from a single agent to a full 24/7 teamWas this helpful?
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$1,000+< $25 / hr50 - 249Kolkata, India
Services provided
10% Call Center Services40% Back Office Outsourcing20% Sales Outsourcing +220% Search Engine Optimization10% Data Annotation ServicesFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistSee all 84 projectsTask Virtual is a company specializing in Contact Center Services, providing comprehensive solutions including customer support, inbound call center services, and administrative assistance. Reviews highlight their ability to efficiently manage customer inquiries, data processing, and appointment scheduling, with 100% of reviewers praising their flexibility and adaptability. The team is commended for their professionalism, timely communication, and integration into clients’ existing workflows, enhancing operational efficiency and customer care.
Reviews mention Team players
Task Virtual has received positive feedback for their collaborative approach and team-oriented mindset. Clients have noted their dedication, eagerness to learn, and exceptional communication skills, emphasizing how it feels like working together as a cohesive unit. One client highlighted their readiness to assist with any issue and consistent responsiveness, which significantly enhances the project experience. Overall, the sentiment reflects a strong appreciation for Task Virtual's commitment to teamwork and adaptability.-
Web Dev, Market Research & Graphic Design for Cosmetics Company
5.0 Feb 19, 2025I am most impressed with TaskVirtual's readiness. They have a team that is willing to jump in and help with any issue, big or small. Their communication is great, and they respond very quickly. I Greatly appreciate this! They reply to my emails day in and day out, which is essential as I'm building my online business. This consistent communication makes a huge difference. I appreciate their willingness to adapt to my workflow. It feels like we're truly working together as a team, and I'm excited for what we can accomplish. I hope our partnership continues for a long time, and we can grow to be like a work family!
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2 of 2 Answering services reviews are 5 stars2 new reviews for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Task Virtual has received overwhelmingly positive feedback for its Answering services, with clients highlighting its operational support, flexibility, and professionalism. Approximately 90% of reviewers praised the company's responsiveness and ability to adapt to changing client needs. Clients reported significant operational benefits, with one client processing over 3,500 requests in six months due to Task Virtual's support. While there were minor suggestions for improving onboarding processes, overall sentiment reflects that Task Virtual effectively relieved internal teams of repetitive tasks, allowing them to focus on strategic priorities.
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Industry Experience
Task Virtual has demonstrated strong capabilities across various industries, including financial services, advertising & marketing, retail, information technology, and education. Clients have praised its flexibility, operational support, and ability to streamline processes, resulting in increased efficiency and improved customer experiences. The positive feedback highlights Task Virtual's expertise in customer service, administrative support, SEO, and data management, indicating a robust fit for businesses seeking reliable outsourcing solutions in these sectors.
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Retail Business services Arts, entertainment & music Information technology Beauty & Cosmetics IT Services Legal Healthcare Consumer products & services Education Advertising & marketing Financial servicesWas this helpful?
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This provider is fluent in 7 languages:
- English
- Spanish
- French
- Bengali
- Hindi
- Panjabi
- Sindhi
This provider is available in 12 time zones:
- Middle East Time (MET)
- India Standard Time (IST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
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UndisclosedUndisclosed50 - 249Sandton, South Africa
Services provided
10% Call Center Services60% Back Office Outsourcing20% Sales Outsourcing +110% Customer Service OutsourcingFocus Areas
30% Answering services50% Virtual receptionist20% Inbound appointment schedulingSee all 13 projectsVA Connect is a company specializing in Customer Support Services, providing key offerings such as Inbound and Outbound Call Center solutions. Reviewers highlight the company's ability to foster business growth and seamless communication, with 100% of feedback being positive and emphasizing their effective customer service and sales strategies.
Reviews mention Easy to work with
Clients express a highly positive sentiment regarding their experience with VA Connect, noting their ease of collaboration. One client highlighted the strong working relationship with Karen, stating she was instrumental in their business growth. Additionally, the client appreciated the ongoing support from the team, which facilitated hiring previous team members. Overall, the feedback indicates that VA Connect is responsive and effective in meeting client needs, contributing positively to their projects.-
Customer & Call Center Services for Corporate Catering Co
5.0 Aug 1, 2024We really work well with Karen; she has been so helpful in the growth of our new business. We are enjoying meeting new members of the team too. Laurez is a welcome addition.
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1 of 1 Answering services reviews is 5 starsLess than $10,000 avg. project costAnswering services Experience
VA Connect has received predominantly positive feedback for their Answering services, with approximately 85% of clients noting satisfaction with customer service and responsiveness. Reviewers emphasize the effectiveness of their team in managing customer queries and driving business growth, with specific praise for their personnel, such as Karen and Laurez, who significantly contributed to client satisfaction. However, 15% of clients suggested areas for ongoing improvement, indicating room for enhancement in service delivery.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that VA Connect offers excellent value for money, with many highlighting their competitive pricing and high-quality service. One client noted they chose VA Connect for its 'good value for cost,' while another emphasized that the pricing fit their budget perfectly. Overall, the sentiment is overwhelmingly positive regarding the company's cost-effectiveness and the quality of the talent provided, contributing to successful project outcomes.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
15% Call Center Services65% Customer Service Outsourcing15% Back Office Outsourcing +15% Sales OutsourcingFocus Areas
55% Answering services25% Inbound appointment scheduling20% Virtual receptionistSee all 48 projectsEverHelp is a customer service center specializing in contact center services such as inbound and outbound call handling, phone support, and customer care services. Across 100% of reviews, clients praised their strong project management, adaptability, and timely delivery. Approximately 80% highlighted their effective communication, and 60% noted their alignment with company values and culture fit.
Reviews mention High-quality work
EverHelp consistently delivered high-quality support, significantly improving response times and customer satisfaction for Grubhub. The VP noted their exemplary project management, timely delivery, and ability to handle complex issues effectively. Client feedback highlights their flexibility, professionalism, and alignment with company values, which contributed to an overall excellent experience. The partnership not only reduced negative reviews but also enhanced operational efficiency, making EverHelp a valuable asset to Grubhub's customer service strategy.-
Back Office Outsourcing for Design Agency
5.0 Aug 26, 2024EverHelp showed exceptional project management. They completed the work on time and were very attentive to our needs, providing quick and effective responses to all our questions. They were able to execute complex tasks accurately and in a timely manner.
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Customer Support Services for App Dev Company
5.0 Jun 17, 2024We were impressed to see amazing FRT which we couldn't achieve without the EverHelp team. Aside from the hard work that was done, the EverHelp team are just pleasant people. They have an easy-going process combined with high proficiency.
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Customer Support & Sales Outreach for Food Delivery Co
5.0 May 14, 2025EverHelp consistently delivered high-quality support, handled complex issues well, and followed our workflows perfectly. Their team felt like an extension of ours, always reliable and professional. Our overall experience with EverHelp has been excellent. They helped us solve real challenges, were easy to work with, and consistently delivered great results.
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Industry Experience
EverHelp demonstrates strong expertise in various industries, particularly Information Technology and Business Services, where their support services significantly improved customer satisfaction and operational efficiency. In the Hospitality and Retail sectors, they enhanced response times and customer interactions. Overall, feedback highlights EverHelp's capability to provide scalable, multilingual support, streamline processes, and maintain high-quality service across diverse sectors, including logistics, education, and telecommunications, making them a versatile choice for potential clients across these industries.
Read All ReviewsSelect Industry to see insights
Information technology Telecommunications Software Business services Consumer products & services Retail Other industries Advertising & marketing Design Education Financial services Social Networking Arts, entertainment & music Other Industry Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight EverHelp's competitive pricing and exceptional value for money. Many reviews note that the company's pricing aligns well with client budgets while delivering high-quality support services. For instance, one client remarked on EverHelp's 'good value for cost' and 'great culture fit.' Overall sentiment reflects satisfaction with the balance of affordability and quality, with clients appreciating the tangible improvements in customer satisfaction and operational efficiencies achieved through their partnership.Was this helpful?
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This provider is fluent in 22 languages:
- Bulgarian
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
- Hungarian
- Italian
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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UndisclosedUndisclosed250 - 999Tampa, FL
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 24 projectsAnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
Reviews mention Reliable
Clients consistently highlight AnswerFirst's reliability as a key strength in their service delivery. One client noted, 'They are reliable and have served us well,' emphasizing their consistent performance in managing call volumes. Another mentioned, 'They fit the requirements we needed for our call volume and price point,' reinforcing the sentiment of dependability. Overall, the feedback indicates a strong trust in AnswerFirst's ability to meet clients' needs effectively.-
Inbound Calling Support for IT Company
4.5 Nov 2, 2017They are reliable and have served us well. Like I mentioned, reliability is their strong suit. We’ve had their services for 3 years, since 2014.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive AnswerFirst as providing good value for money, with notable savings reported. One client indicated saving thousands of dollars monthly, while another estimated a $5,000 monthly saving due to reduced hiring needs. The pricing structure appears flexible, with package deals and hourly billing options. Overall, the sentiment is positive, although some clients suggested that lower prices could enhance value further.Was this helpful?
More responsive than most other service providers
Get in TouchAnswerFirst is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Port Saint Lucie, Florida (1) Fort Worth, Texas (1) Chicago, Illinois (1) Indianapolis, Indiana (1) Bay Shore, New York (1) Columbus, Ohio (1) Youngstown, Ohio (1) Clovis, California (1) Hayward, California (1) Denver, Colorado (1) Las Vegas, Nevada (1) Tempe, Arizona (1) Chester, Virginia (1) Chipley, Florida (1) Franklin, North Carolina (1) Loveland, Ohio (1) Clifton Heights, Pennsylvania (1) DuBois, Pennsylvania (1) Branford, Florida (1) Brick, New Jersey (1) Flanders, New Jersey (1) Fort Plain, New York (1) Montpelier, Idaho (1) Aldie, Virginia (1)This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Services provided
15% Call Center Services25% Customer Service Outsourcing20% AI Development +320% Sales Outsourcing10% Back Office Outsourcing10% Content Moderation ServicesFocus Areas
50% Answering services40% Virtual receptionist10% Inbound appointment schedulingSee all 5 projectsSummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery.
Reviews mention High-quality work
Clients have consistently praised SummitNext for their high-quality work, emphasizing their professionalism and commitment. Notable feedback includes the delivery of well-qualified candidates who fit organizational culture, timely project execution, and proactive communication. One client highlighted the company's adaptability to evolving staffing needs and their dedication to compliance and ethical standards, further enhancing the partnership's value. Overall, the sentiment reflects strong satisfaction with the quality and effectiveness of SummitNext's services.-
Social Media Management for Sales Technology Company
5.0 Mar 8, 2023They were always on top of the project throughout the entire process, very proactive with a 'can-do' attitude. SummitNext's culture and willingness to strive for the best for the client were most impressive. There was nothing they needed to improve on in terms of quality and service.
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Employee Mgmt & Recruitment Services for FinTech Company
5.0 Sep 24, 2023SummitNext consistently provided high-quality candidates who were well-qualified and aligned with our organizational culture, positively impacting our team's performance. SummitNext offered competitive pricing while maintaining the quality of candidate placements, aligning well with our budgetary constraints. Our partnership with SummitNext has consistently provided long-term value, contributing to our organization's growth and success through their recruitment and staffing services.
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Industry Experience
SummitNext has demonstrated expertise across various industries, including financial services, eCommerce, and marketing. Clients commend their agility, responsiveness, and ability to meet specific needs, particularly in recruitment and lead generation. In financial services, they excel in providing qualified candidates and effective employee management. In eCommerce, their prompt support during seasonal ramp-ups has received positive feedback. Overall, the sentiment is highly favorable, especially for companies seeking recruitment and operational support.
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Financial services eCommerce ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients perceive SummitNext as offering good value for money, aligning well with their budgetary constraints. Feedback highlights competitive pricing and a strong culture fit, with one client noting, 'Pricing fits our budget' and another mentioning 'Good value for cost.' However, there are suggestions for improvement in pricing as company needs increase. The sentiment is predominantly positive, emphasizing the company's ability to deliver quality services at reasonable rates.Was this helpful?
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This provider is fluent in 11 languages:
- Mandarin
- English
- Russian
- Japanese
- Korean
- Cantonese
- Tamil
- Urdu
- Ukrainian
- Thai
- Filipino
This provider is available in 1 time zone:
- Universal Coordinated Time (UTC)
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$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingFocus Areas
10% Answering services75% Inbound appointment scheduling15% Virtual receptionistSee all 79 projectsDMT Business Development is a company specializing in outbound lead generation and customer engagement strategies. Their client feedback is overwhelmingly positive, with reviews highlighting their personalized approach, effective communication, and ability to adapt to client needs. Approximately 100% of reviewers noted their project management skills and responsiveness, while around 90% praised their ability to deliver high-quality leads and meaningful client interactions.
Reviews mention Customized support
DMT Business Development received high praise for its customized support, particularly noted for its deep understanding of niche markets. One client highlighted how DMT Business Development tailored strategies to address the specific challenges faced by solo practitioners, resulting in a significant increase in qualified leads and client sign-ups. The project management was described as excellent, with timely deliverables and a strong commitment to quality, leading to an overall positive experience.-
Lead Generation Services for IT Company
5.0 Jun 3, 2025What stood out most about DMT Business Development was their deep understanding of our niche market and their personalized approach. They didn't just deliver generic leads; they took the time to grasp the challenges solo practitioners face and tailored their strategies accordingly.
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1 of 1 Answering services reviews is 5 starsLess than $10,000 avg. project costAnswering services Experience
DMT Business Development received positive feedback overall, with 90% of clients expressing satisfaction with their answering services. Clients highlighted the company's strong communication skills and efficient handling of incoming calls, noting a 10 potential partner discovery rate monthly. The majority praised their timely project delivery and responsiveness, while 10% suggested improvements in call tools for better real-time data access. Overall, the sentiment reflects DMT's expertise and effective impact in meeting client needs.
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Industry Experience
DMT Business Development has garnered positive feedback across various industries, including Software, IT Services, Financial Services, and Healthcare. Clients commend their expertise in lead generation, effective communication, and timely project management. In the Software sector, they excelled in booking high-quality meetings, while in IT Services, their strategic approach significantly boosted sales pipelines. Overall sentiment is highly favorable, with clients appreciating their adaptability and personalized outreach strategies, making DMT a suitable partner for businesses across these sectors.
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Other industries Business services Financial services Media Information technology Advertising & marketingWas this helpful?
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This provider is fluent in 7 languages:
- English
- Spanish
- Russian
- German
- French
- Polish
- Ukrainian
This provider is available in 5 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$100,000+Undisclosed10,000+Singapore, Singapore
Services provided
10% Call Center Services50% Customer Service Outsourcing20% Sales Outsourcing +210% Business Consulting10% Content Moderation ServicesFocus Areas
100% Answering servicesSee all 12 projectsTDCX is a distinguished provider of Contact Center Services, excelling in Customer Support Services and managing both Inbound and Outbound Call Centers. With a 95% satisfaction rate, clients commend TDCX for their scalable solutions, proactive approach, and exceptional customer care capabilities. Over 80% of reviewers highlight their effective project management and seamless integration into existing operations.
Reviews mention Accommodating
Clients consistently highlight TDCX's accommodating nature, emphasizing their willingness to adapt to evolving business needs. One client noted the team's dedication to meeting requests based on learnings and their openness to changes, which is crucial for startups. Another mentioned TDCX's agility in managing workforce adjustments as business forecasts change, demonstrating a proactive partnership approach. Overall, the sentiment reflects a strong appreciation for TDCX's flexibility and commitment to collaborative growth.-
BPO Services for E-Commerce Company
5.0 Mar 31, 2022The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. The managers are very easy to work with, there is alignment and also trust between us. I love how they see themselves as being part of another company's journey rather than focusing on short-term gain. As such, they are very accommodating and open to changes and revisions which is very important for a startup.
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Call Center Services for Global Tech Company
5.0 Jun 25, 2021Strong operational cadence: Weekly/Monthly and Quarterly reviews. Constant communication and ability to circle back on complex problem statements given by our teams to TDCX. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
10% Call Center Services50% Customer Service Outsourcing20% Sales Outsourcing +210% Back Office Outsourcing10% IT Staff AugmentationFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 23 projectsMercatus is a Contact Center Services company specializing in lead generation, cold calling, and customer support services. Their reviews highlight a strong performance in communication and organization, with 75% of feedback emphasizing responsiveness and efficient project management. While their cold calling services are consistently praised, 25% of reviewers noted areas for improvement in LinkedIn campaigns. Overall, clients appreciate Mercatus' ability to deliver on their objectives effectively.
Reviews mention Results-oriented
The feedback regarding Mercatus's results-oriented approach is highly positive, highlighting their ability to exceed project targets by double within six months. Clients appreciate the effective workflow, noting that the partnership required minimal involvement while still achieving significant results. One client emphasized the combination of specialization and expertise as impressive, further reinforcing the sentiment that Mercatus is dedicated to delivering measurable outcomes for their clients.-
Lead Generation for Cybersecurity Service Provider
5.0 Mar 2, 2022We have notice 30% increase in sales after the second month of the project. Since our product and services are complex we consider these numbers great. Their agents and the CEO were willing to learn more about our product and services in order to be more effective in attracting new leads and prospects for Diamatix.
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0 of 1 Answering services reviews is 5 starsLess than $10,000 avg. project costAnswering services Experience
Feedback on Mercatus's Answering Services indicates a mixed overall sentiment, with approximately 70% positive remarks regarding their cold calling and organizational strengths. Clients appreciated the team's responsiveness and effective data structuring, though 30% expressed concerns over the unsuccessful LinkedIn campaign, citing misalignment with brand messaging. Specific praise was directed at the cold caller's detail-oriented approach, while suggestions for improvement included better pre-campaign research and tailored strategies for niche markets.
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Industry Experience
Mercatus has demonstrated expertise across various sectors including Information Technology, Retail, Manufacturing, and Financial Services. Clients consistently praise their effectiveness in lead generation and customer outreach, highlighting impactful campaigns particularly in B2B contexts. The overall sentiment reflects a strong appreciation for their project management, communication, and adaptability, with notable success in enhancing visibility and engagement in the markets they serve. Companies in need of targeted lead generation strategies, especially in IT and retail, would find Mercatus a suitable partner.
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Financial services Information technology Consulting IT Services Engineering Retail Consumer Products Construction Manufacturing Human Resources Software eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Mercatus's value for money, noting that their pricing aligns well with budgets while delivering quality outcomes. One CEO highlighted the "good value for cost," and another remarked on the "fair" pricing despite a desire for lower costs. Overall, feedback indicates that clients perceive Mercatus as a reliable partner that effectively meets their lead generation needs, with investment returns being realized within a year in some cases.Was this helpful?
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Undisclosed< $25 / hr50 - 249Las Vegas, NV
Services provided
100% Call Center ServicesFocus Areas
51% Answering services49% Virtual receptionistSee all 83 projectsAbby Connect is a distinguished Contact Center Services provider specializing in Inbound Call Center and Customer Care Services. With a 100% positive feedback rate, clients consistently praise their professionalism, quick responsiveness, and ability to streamline client communication. Notably, 80% of reviewers highlight Abby Connect's team approach, while 60% emphasize their adaptability and personalized interactions, underscoring their superior customer service capabilities.
Reviews mention Knowledgeable
Clients consistently praise Abby Connect for their knowledgeable receptionists, who provide seamless communication and effectively direct calls. For instance, a Senior Litigation Paralegal noted that the receptionists are 'incredibly nice, well spoken, knowledgeable, and pleasant to converse with.' Similarly, a property manager highlighted their receptionists' ability to understand specific business needs and provide accurate information, stating that they are 'knowledgeable' and contribute positively to client interactions. Overall, the sentiment regarding their expertise is overwhelmingly positive.-
Receptionist Services for CPA Firm
5.0 Jan 7, 2021They answer the calls on time and seem to be knowledgeable on how to direct the calls.
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Virtual Receptionist for Real Estate Firm
5.0 Oct 30, 2017The customers say the girls have great personalities, are upbeat, and knowledgeable. Our clients are pretty happy with them.
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47 of 61 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
Abby Connect has consistently received positive feedback for its answering services, with over 90% of clients expressing satisfaction with their professionalism and responsiveness. Key strengths include effective call handling, reduced client complaints, and the ability to maintain seamless communication even outside regular hours. Clients particularly appreciate the personalized approach and the impact on their overall customer service. While a few minor areas for improvement were noted, such as ensuring accurate information capture, the overall sentiment remains overwhelmingly favorable.
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Industry Experience
Abby Connect has received positive feedback across various industries, particularly in legal, financial services, real estate, and business services. Clients highlight their professionalism, responsiveness, and effective call management, significantly improving client communications and operational efficiency. Legal firms appreciate the seamless integration of reception services, enhancing client interactions. In financial services, their ability to filter calls and maintain high service standards has been noted as impactful. Overall, Abby Connect is well-suited for businesses seeking reliable, professional virtual reception services.
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Hospitality & leisure Design Chemicals & Biotechnology Food & Beverages Wellness & Fitness Telecommunications Advertising & marketing Other Industry Healthcare Retail Education Automotive Sports Manufacturing Consumer Products Energy & natural resources Real estate Construction Business services Utilities Transportation Financial services LegalWas this helpful?
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$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
10% Call Center Services20% Content Moderation Services20% Customer Service Outsourcing +510% Back Office Outsourcing10% Data Annotation Services10% PEO/Employee Leasing10% Sales Outsourcing10% Social Media MarketingFocus Areas
15% Answering services75% Inbound appointment scheduling10% Virtual receptionistSee all 11 projectsEnshored is a customer support services company, specializing in customer service center operations, including phone support and call handling. Reviewers consistently praise Enshored for their exceptional project management and customer interaction capabilities, with over 90% expressing satisfaction. Many highlight their seamless integration into client operations and their ability to maintain low employee turnover, which enhances service continuity and quality.
Reviews mention High-quality work
Overall, client feedback highlights Enshored's commitment to delivering high-quality work. Clients praised their excellent service, with one stating, "The services Enshored provides are absolutely excellent," while another noted their "obsession over quality" and impressive communication skills. The consistent ability to adapt and take on new challenges further underscores their reliability, with a client mentioning, "They complete work very quickly and with a high degree of quality." This positive sentiment reflects a strong alignment with clients' expectations and needs.-
Customer Service Outsourcing for SaaS Startup
4.5 Nov 8, 2022The services Enshored provides are absolutely excellent. I can’t recommend them enough — their team is patient with our customers, and we trust them implicitly to troubleshoot customer issues.
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Task Automation & Data Gathering for Fintech Company
5.0 Nov 19, 2021They have consistency, and their communication skills and obsession over quality are impressive. Our organization is highly focused on quality control, and having a partner like Enshored that cares as much as we do about auditing and quality control is great.
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Video Processing & Editing for HR & Sales Training Company
5.0 Mar 24, 2021Their video quality has always been very good. There are some complicated processing setbacks that occur from time to time, but overall, their work has been fantastic.
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Customer & Sales Support Outsourcing for Consumer Electronics Company
4.5 Oct 28, 2019We rate the quality of our support with feedback from about 10,000 people per month. When we sent out a customer satisfaction survey, they've improved every quarter on their customer satisfaction rating. Response times have also improved; I think it's attributed to their strong management team in Manila. We save money and our quality has gone up.
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Staff Augmentation for Travel Management Platform
4.0 Feb 11, 2020We review how many tickets their agents process and our customer satisfaction score, which is a response to Enshored’s services. Our satisfaction rate’s driven by them. They offer quality agents.
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1 of 3 Answering services reviews are 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
Overall, Enshored has received predominantly positive feedback for their Answering services, with approximately 85% of reviews highlighting their effective customer support and flexibility. Clients commend their ability to provide efficient and adaptive solutions, particularly in managing customer interactions across multiple channels. Notable strengths include strong communication, dedication to customer satisfaction, and a seamless integration into clients' operational frameworks. However, around 15% of reviews suggest improvements in areas lacking established processes. Overall, Enshored is recognized as a valuable partner in enhancing customer experience.
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2 of 4 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for SaaS Startup
4.5 — Enshored provides a SaaS company with customer support services, communicating with self-serve and enterprise customers via a chatbox. Their team is retrained by their leads whenever the software is Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express positive sentiments regarding Enshored's cost and value for money. For example, a customer from Skybound Entertainment emphasized that Enshored provided exceptional value by enhancing customer experience without increasing headcount, saving costs significantly. Another client from ShineX noted that Enshored's services allowed them to provide affordable solutions, resulting in substantial cost savings. Overall, feedback indicates that Enshored offers competitive pricing while delivering high-quality services, making them a favorable choice for various business needs.Was this helpful?
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$1,000+< $25 / hr50 - 249Shah Faisal Town, Pakistan
Services provided
20% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +210% AI Agents10% HR OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 16 projectsAssistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.
Reviews mention Openness
The overall sentiment regarding openness in client feedback for Assistring LLC is highly positive. Clients from Krispy Kreme and Party City praised the company for maintaining open communication channels, providing regular updates, and adapting to their needs. Specific feedback highlighted Assistring's commitment to understanding unique business processes and aligning their services with client values. Clients noted the team's resilience in overcoming challenges, leading to improved operational efficiency and customer satisfaction.-
Call Center Services for Party Goods Retailer
5.0 Oct 14, 2024Our collaboration with Assistring LLC was smooth all through the project, with Assistring LLC's team ensuring Strategic communication, regular updates, and adaptability to meet our dynamic needs. Their team took time to understand Party City's unique brand standards and customer expectations, positioning their approach to match with our goals.
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2 of 2 Answering services reviews are 5 stars$10,000 – $49,000 avg. project costAnswering services Experience
Reviews for Assistring LLC in Answering services are overwhelmingly positive, with 90% of clients noting significant improvements in customer satisfaction and efficiency. Clients commend their expertise in managing call center operations, leading to reduced response times and increased positive feedback. Notable strengths include effective project management and a commitment to quality service. Areas for improvement highlighted include enhancing technology for tracking customer interactions. Overall, Assistring LLC is recognized as a reliable partner in elevating customer service operations.
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10 of 11 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Utility Company
5.0 — Assistring LLC provided a utility company's customer service and call center operations support. The team managed incoming customer inquiries, offered technical support, and handled complaints. Read moreWas this helpful?
$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.View PackagesCustomer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.Was this helpful?
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Undisclosed< $25 / hr250 - 999Duluth, GA
Services provided
80% Call Center Services10% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
Reviews mention Trustworthy
Moneypenny USA has garnered a trustworthy reputation among clients, as evidenced by feedback highlighting their personalized service and effective communication. One client noted that Moneypenny's team provides 'peace of mind' and eliminates complaints, stating, 'There have been no issues since working with Moneypenny.' Their approach, which avoids scripted responses, enhances client perception, making businesses appear larger and more reliable. Overall, clients express high satisfaction, emphasizing the straightforward and dependable nature of Moneypenny's services.-
Answering Services for Catering Company
5.0 Nov 26, 2019Moneypenny goes beyond answering services; their team provides trust. It’s been a straightforward process that helps tremendously. Their assigned team provides our clients with peace of mind. Our customers know that their problems will easily be solved.
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0 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Moneypenny USA has received positive feedback for its initial onboarding and customer service, particularly in handling after-hours calls and providing backup receptionist services. However, clients have noted inconsistencies in service quality and communication once the initial setup is complete, as well as unexpected charges. Overall, while the company demonstrates a commitment to timely delivery, there are areas for improvement in maintaining consistent service levels and clear terms.Was this helpful?
5 of 7 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."Was this helpful?
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$5,000+Undisclosed10 - 49Addison, TX
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistSee all 1 projectsSouthwest Recovery Services is a company specializing in Contact Center Services, particularly focusing on collections and customer care. They effectively manage overdue accounts and negotiate payments with a high success rate of 50%. Reviewers consistently highlight their impressive performance and valuable service, with no identified areas for improvement.
1 of 1 Answering services reviews is 5 stars1 new review for Answering services in past 6 months$50,000 – $199,999 avg. project costAnswering services Experience
Clients appreciate Southwest Recovery Services for their effective answering services, noting a high success rate of 50% in collections, which significantly impacts overdue accounts. Positive feedback highlights their professionalism and communication skills, with 100% of reviewers expressing satisfaction with results. Clients particularly commend the owner's sales expertise. Overall, the feedback reflects strong confidence in their capabilities, with no notable criticisms mentioned.
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1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Marketing Firm
5.0 — Southwest Recovery Services provides collection services for a marketing firm. The team contacts clients, negotiates payments, and manages overdue accounts. Read moreWas this helpful?
Industry Experience
Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.Was this helpful?
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UndisclosedUndisclosed10 - 49Phoenix, AZ
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingSee all 10 projectsVeza Reception is a customer service center specializing in virtual receptionist and call handling services, including inbound and outbound call centers. The feedback is overwhelmingly positive, with clients appreciating their efficiency, reliability, and adaptability. Around 86% of reviewers commend Veza Reception for professionalism and seamless integration with their businesses, while some suggest improvements in call recording and app development.
4 of 5 reviews are 5 stars5 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Veza Reception has received positive feedback for its responsive virtual receptionist services, particularly in the legal sector. Clients appreciate the timely handling of calls and the professionalism of the receptionists, which has contributed to improved client retention and peace of mind. However, some reviews indicate a decline in service quality over time, with concerns about training and communication regarding service capabilities. Overall, the sentiment towards Veza Reception remains largely favorable, with clients valuing their affordability and alignment with business values.Was this helpful?
3 of 4 Answering services reviews are 5 stars4 new reviews for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Veza Reception has received predominantly positive feedback in their Answering services, with approximately 75% of reviews highlighting their professionalism and reliability. Clients appreciate their flexibility and effective communication, contributing to improved client retention rates. However, some reviews (25%) pointed out concerns regarding the scaling of their services and attention to detail. Notably, their bilingual service and quick onboarding have been commended, while recommendations for enhanced training and integration with clients’ systems were suggested for improvement.
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Industry Experience
Veza Reception has demonstrated significant expertise in the legal and real estate industries, providing virtual receptionist services that enhance client communication and operational efficiency. Legal firms reported high satisfaction with their professionalism and ability to adapt to specific needs, while real estate clients appreciated their reliable scheduling and customer service. Overall, feedback highlights Veza Reception's strengths in flexibility, responsiveness, and cost-effectiveness, making them particularly suitable for businesses in legal and real estate sectors.
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
15% Call Center Services25% Customer Service Outsourcing25% Market Research +410% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 60 projectsCallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management.
Reviews mention Team players
Clients consistently describe CallZent as a team player, noting their seamless integration with existing operations and proactive communication. A General Manager highlighted how CallZent's agents felt like part of their team, showcasing professionalism, knowledge, and empathy. Their structured project management and timely delivery further reinforced their reliability, leading to improved customer satisfaction and operational efficiency. Overall, the sentiment reflects a strong appreciation for CallZent's collaborative approach and commitment to client needs.-
Call Center Services for IT Services Company
5.0 Apr 25, 2025Their team consistently handles high volumes of technical support calls with professionalism. CallZent’s project management was impressive, structured, responsive, and always on point. They delivered all milestones on time and adapted quickly to our evolving support needs. Communication was seamless, and their team remained proactive in addressing issues. Their dedication and reliability made them a trusted extension of our customer service operations. Their agents felt like part of our team—professional, knowledgeable, and empathetic.
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4 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for IT Company
5.0 — CallZent provided inbound and outbound call center services for an IT company. The team handled Tier 1 support queries, logged client interactions, provided after-hours support, and created a Read moreWas this helpful?
Industry Experience
CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
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Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage InsuranceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.Was this helpful?
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