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Call Center Companies & Agencies

Call centers act as the bridge that connects businesses with their customers. Call center services allow companies to outsource some or all of their customer interactions. From completing outbound calls to call answering/forwarding, answering emails, or responding to text messages. Find a top-rated contact that aligns with your budget and has stellar client reviews. Looking for a contact center for another purpose? Search for top order processing companies, appointment setting services, and telemarketing service providers.

Demand for call center services has skyrocketed in recent years due to the acceleration of the e-commerce market and digital transformation. Call centers have paved the way for new opportunities to connect with customers, gain crucial market insights, and drive sales. Customers expect a lot from businesses nowadays, and the price for failing to provide top-notch service and support can cost more than your company’s reputation.

There are various types of call center services that work wonders for different needs and goals; there are answering services , sales outsourcing, and virtual reception just to name a few. Investing in first-class call center services can be the key competitive differentiator that businesses can leverage to strengthen customer relationships.

Call centers fall under the massive umbrella of business process outsourcing, and they are dedicated to handling incoming and outgoing calls on behalf of companies. They are specialists in the field of customer calls, dedicated to providing great customer services and experiences.

These companies are equipped with the knowledge and tools needed to efficiently manage support requests on phone lines and other digital channels. Businesses can expect to have access to services such as:


  1. Customer Support and Services: Solving customer issues and concerns over the phone or through channels such as emails, live chat, and social media. Customer service refers to the assistance offered before and after purchasing from the company. Meanwhile, customer support focuses on providing specific technical assistance with products or experiences. Both are equally crucial to maintaining positive relationships with customers.

  2. Inbound Call Services: Solutions aimed at handling, managing, and resolving incoming calls. Typically, calls are queued on a system and representatives are assigned to assist customers accordingly. Inbound call services include anything from order processing to technical support.

  3. Outbound Call Services: Solutions focused on making outbound phone calls or outreach to prospective customers. Agents trained for outbound calls specialize in lead generation, sales, and feedback gathering. Outbound call services use specialized dialing systems to efficiently track contacts and call records.

  4. Multichannel Support: Customer-facing communications and support services handled across various channels like email, SMS/MMS messaging, and social media. Multichannel support is a result of the consumer market’s evolution, expanding business reach and providing customers with accessible options.

  5. Back-Office Support:Encompasses services not directly involved with customer-facing initiatives. Most call center companies offer back-office support to help businesses organize customer data, ensure seamless function, and improve customer service.

5 Benefits of Call Center Services


  1. Helps scale business growth and maximize sales opportunities

  2. Improves customer satisfaction and loyalty

  3. Access to knowledgeable professionals and state-of-the-art tools

  4. Provides invaluable data-driven insights on customer behavior

  5. Invaluable competitive advantage to win over customers

What to Consider When Hiring a Call Center

Call center services encompass a vast array of disciplines and fields, so it can be difficult to narrow down and find the perfect service provider for your business. Knowing what factors to weigh and look out for can help you choose a partner that aligns with your objectives. Below are the main factors businesses should assess.

5 Factors to Consider

  • Ranges of Services Offered

  • Tools and Infrastructure

  • Cost

  • Legal Considerations

  • Location and Language

Ranges of Services Offered

Investing in call center services is an exciting milestone for any business, so it's crucial to find a provider that offers the specific services you need. Check what services they specialize in and inquire about how they tailor their services to meet unique requirements. Ensure they have a good track record in the expertise you need by carefully assessing their company profiles and client testimonials.

Tools and Infrastructure

Call center services need specialized software and systems to ensure optimal operational performance. Providers should be equipped with modern tools for managing interactions and seamlessly integrating services across different channels. They should have dedicated technologies such as customer relationship management (CRM), interactive voice response systems (IVR), and automatic call distributed systems. In addition to those, ensure they have strong cyber security measures in place especially since they are handling sensitive customer data.

Cost

Call center services play essential roles in helping businesses generate sales but it’s not a cheap investment. Setting up systems and equipment, training agents, and other miscellaneous costs. When searching for a reliable call center provider, ensure they're pricing model or structure works for your resources. They should be upfront and transparent with their fees. Be vigilant of any hidden costs and immediately ask if there are additional fees.

Legal Considerations

Certain industries and markets require strict compliance with regulations and laws; this is typically the case for companies in the finance and medical industries. Search for a call center provider that has experience in your industry and has a good record of complying with relevant regulations. Ensure their service level agreements (SLA) cover data privacy measures, confidentiality clauses, and liability conditions.

Location and Language

When hiring a call center service provider, geographic location should be heavily considered. Determine whether you need a nearshore or offshore partner for your business because whichever option has its pros and cons.

Search For a Partner With The Right Expertise

There are various types of call center services for different goals and functions. Understanding each expertise can help you shortlist potential service providers and narrow your search. Here are your choices depending on your company’s requirements and objectives:


  • Answering Services: The most common service offered by many call center providers and it focuses on handling incoming calls on behalf of the business. It typically involves answering basic inquiries and operating even outside regular business hours. Answering services is crucial to ensuring customers know that the business is always easily accessible, helping boost overall customer satisfaction.

  • Appointment Setting: Focuses on scheduling meetings and appointments with contacts on behalf of the company. Appointment setting services often align with sales functions and lead generation. This service requires great organizational skills, ensuring there are no scheduling conflicts and that appointments are rescheduled accordingly if necessary.

  • Inbound Appointment Setting:A form of appointment setting service that mainly oversees incoming calls specifically reaching out to schedule appointments with the business.

  • Lead Generation: A type of outbound call center service, lead generation involves identifying, reaching out, and nurturing potential leads for the business. It involves tactics such as prospect identification, lead qualification, data collection, and cold calling. This service helps expand the company’s sales pipeline and save costs by targeting highly qualified leads.

  • Order Processing:Handling the whole operation of taking, processing, and fulfilling customer orders through phone lines or other communication channels. Agents are specially trained with order entry, payment processing, cross-selling, and order tracking. It aims to ensure a seamless ordering experience to reduce the burden on in-house operations.

  • Sales Outsourcing: Call center services that primarily revolve around sales functions, managing sales pipelines and processes on behalf of the company. Sales outsourcing leverages solutions such as account management, lead qualification, direct sales, and sales strategy development.

  • Telemarketing: An outbound call center service that focuses on making calls to potential customers to promote a business’s products or services. There are also different subtypes of telemarketing services — B2C telemarketing, B2B telemarketing, and scripted and conversational telemarketing.

  • Third Party Verification (TPV): Focuses on verifying the authenticity and accuracy provided by customers to businesses during transactions. TPV is often part of regulatory compliance for certain sectors, especially in confirming the consent for big financial transactions.

  • Virtual Receptionist: A form of remote call center and administrative support that focuses on answering typical receptionist functions such as answering calls, managing appointments, and taking messages on behalf of the business. They are usually the first point of contact for customers, and it involves redirecting or transferring calls to trained professionals and departments.

5 Questions to Ask a Call Center


1. Can you describe your quality control and assurance processes?

Quality assurance is a key part of ensuring that customer interactions are aligned with business goals. The purpose of QA is to identify performance problems and improve quality standards. When discussing with a potential service provider, ask more about their quality control assurance and control approach; what key metrics they monitor, how they evaluate agent’s performance, and how they coach their staff.


2. How do you handle customer complaints and escalations?

Customer complaint resolution is a big part and challenge for call center operations. By asking how they handle escalations, you gain insights into how they tailor their solutions and processes for handling difficult situations. You can ask additional questions like an example of their step-by-step approach or tactics.


3. What tools do you use for your services?

Over the recent years, new specialized software and tools have changed the way call center services operate. From managing contact information and deadlines to tracking operational performance and reporting, there are a ton of software solutions available. Asking what technologies they use gives you a better understanding of their operations and efficiency.


4. How do you handle seasonal and unexpected demand surges?

Just like with sales, call volume demand has its highs and lows. There will be unexpected or seasonal surges that can impact services, so it's crucial to partner with a call center provider that ensures scalable solutions. Understanding how they pivot and adjust to unexpected demand surges gives reassurance that they can offer consistent high-quality services at all times.


5. Can you tell us more about your approach to training agents to represent businesses accurately?

Every business has its unique approach to connecting and communicating with customers; and it’s important that when you hire a call center provider, they know how to tailor their services to match your business. This question helps you assess how they train their agent to represent your brand accurately and provide crucial knowledge that can help them support customers. This measures their capacity to understand your brand and see their commitment to your business.


How Much Do Call Center Services Cost?

Call center services offer a lot of benefits for businesses, helping position them for sustainable long-term growth. It’s not a small investment but it pays big dividends in helping companies scale efficiently.

Most call center projects reviewed on Clutch sit below $10,000. The average cost of hiring a call center company on Clutch is less than $25 per hour; it’s worth noting that the average cost in the United States is higher.

Call center operations differ from one case to another. Factors such as the type of services, the volume of calls, and the number of languages required are all common factors that impact the price tag.

Shortlist Agencies by Industry Experience

Call services for different industries should be tailored to meet their specific needs and adjust to the unique market nuances. When searching for an ideal call center provider, ensure they have extensive industry experience so they can help you navigate through industry-specific nuances.

Call Center Services for Information Technology

Call center services in the information technology space focus on providing more technical support such as troubleshooting and issue resolution. Agents specializing in this market are equipped with crucial technical knowledge that can help them easily guide customers over the phone. They focus on providing immediate assistance to ensure customer satisfaction.

Call Center Services for Business Services

In the the financial services sector have processes and protocols designed to handle sensitive financial data. Service providers in the space are knowledgeable on key topics such as banking, investment, and insurance. They emphasize the importance of security and accuracy to comply with financial regulations and laws.

Call Center Services for Medical & Healthcare

Call center services in the medical and healthcare industry play a big role in patient care, focusing on handling sensitive patient information, answering healthcare-related inquiries, scheduling patient appointments, and ensuring patient satisfaction. Their empathy and care are important to improving patient experience.

Call Center Services for Consumer Products & Services

As for companies in the consumer products and services market, call center services revolve around handling customer inquiries, order processing, and managing return requests. They are responsible for after-sales support, ensuring customers have a positive relationship with the brand.

Evaluating Services

It’s natural for business owners to expect results for their investments. Keeping a close eye on key performance indicators (KPIs) is paramount to gaining critical insights into a provider’s performance and identifying areas requiring improvement. Here are some key figures you need to monitor:

  • First Call Resolution (FCR): Measures the performance of the call center for resolving customer concerns on the first call. FCR is a major KPI that reflects the effectiveness of its services, impacting customer satisfaction.

  • Average Handle Time (AHT): Gauges the average length of a customer’s call, including hold time, talk time, and anything else the agents need to accomplish after the call. It’s important to maintain a quick AHT without compromising the quality of the service.

  • Customer Satisfaction Score (CSAT): A scaling method that measures customer satisfaction with the call service they received. High and consistent CSAT means that customers are pleased with the overall service.

  • Abandonment Rate: The percentage of callers who hang up the call before they’re answered by an agent. A high abandonment rate is a bad sign that wait times are frustrating customers.

  • Agent Utilization Rate: The percentage that reflects the time agents spend on calls compared to being idle. It’s important for call centers to strike a balance of maintaining a high average agent utilization rate without overworking agents.

  • Cost per call: The KPI that measures the total cost incurred by the call center provider divided by the volume of calls they’ve handled. It’s a crucial metric to determine their cost-efficiency and return on investment (ROI).

Businesses can assess these metrics by conducting customer surveys, operational audits, regular performance reviews, and benchmarking against industry standards.

Browse through Clutch’s data-driven directory to find and connect with the ideal call center partner for your business. Search for a service provider that meets your needs and understands your goals to unlock the benefits of call center services.

Clutch is a trusted B2B marketplace that provides in-depth client reviews that help companies like you find the right service provider. Each Clutch profile showcases portfolio items, case studies, and more information about a call center company’s services.

Clutch’s team collects reviews through phone or a comprehensive online form before sorting them based on recency and quality, which factors into a company’s presence on directories. Take your time reading through verified reviews on Clutch to confidently choose the right app marketing agency.

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Clutch empowers better business decisions as the leading marketplace of B2B service providers. Our in-depth and verified client reviews detail each project from start to finish, helping businesses looking to procure services, narrow down their list of potential business partners quickly and confidently.


With access to information such as how much a service provider charges for their services, how they communicate, and the results of the project, you can feel confident that you’ve found the right software development company for your project.


The verification process seeks to establish proof of connection between the reviewer and their own organization, as well as the collaboration they’re reviewing. By verifying the identity of the reviewer and confirming their connection to the project, Clutch is able to confirm that there is no conflict of interest and that the project took place. Buyers can easily identify verified reviews by the check mark in the bottom right corner of the review card. You can learn more about the review verification process here.


Call Center Expertise


Call centers on Clutch are highly skilled and vetted. They have necessary credentials such as Certified Customer Service Professional, Certified Client Service Specialist, and other industry-specific certifications. Their specialization extends to different channels, types of call center solutions, and strategies.


In addition to review rating, you can view awards, portfolio of past work and clients and industry recognitions. Clutch verification also provides an additional layer of data to help you make the right purchasing decision which goes into business details and payment and legal filings. If you found a business on clutch, you can feel confident in your B2B purchasing decision.

Ratings Updated: December 25, 2025
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    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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    Reviews mention Detail-oriented

    Client feedback consistently highlights Hugo's meticulous attention to detail, particularly in developing a comprehensive knowledge base and a user-friendly FAQ section. One client noted their 'remarkable' work in creating informative resources that significantly eased customer inquiries. Another emphasized Hugo's commitment to quality, stating that their outputs reflected 'meticulous attention to detail.' Overall, the sentiment surrounding Hugo's detail-oriented approach is highly positive, indicating their effectiveness in enhancing project outcomes.
    • Multilingual Customer Support for Beverage Company
      5.0 Aug 22, 2023

      The icing on the cake was their phenomenal work in creating an FAQ page that became an invaluable resource for our customers. Their attention to detail and deep understanding of our products and services allowed them to curate a comprehensive and user-friendly FAQ section. It covered a wide range of topics, addressing common queries and concerns. This resource not only empowered our customers to find answers quickly but also significantly reduced the load on our support team, allowing them to focus on more complex issues.

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    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for E-Commerce Co

    5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

    This provider is fluent in 54 languages:

    • Mandarin
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    This provider is available in 38 time zones:

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    Helpware CX Logotype

    Helpware CX

    4.8 46 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine

    Services provided

    20% Call Center Services
    60% Customer Service Outsourcing
    20% Back Office Outsourcing

    Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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    Reviews mention Puts the customer first

    Overall, client feedback highlights Helpware's strong commitment to customer satisfaction and support. One client emphasized their impressive track record and dedication to client needs, stating, 'Their commitment to client and customer satisfaction stands out.' Another client noted, 'HelpWare is constantly looking out for our company's best interest,' demonstrating a partnership approach. The sentiment reflects a consistent priority on customer-first strategies, enhancing communication and operational efficiency.
    • Video Dev, Graphics & Digital Mktg for Healthcare Mktg Firm
      5.0 Aug 7, 2024

      Helpware is friendly, dedicated, and willing to make as many changes as we need. It's a great partnership.

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    • Customer Support & Back-Office Work for Software Company
      5.0 Feb 5, 2020

      Their commitment to client and customer (our customers) satisfaction is impressive. Helpware team maintains a constant connection with myself and my team through Slack.

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    • Staffing for Wine Distributor
      5.0 Aug 22, 2019

      I have been extremely impressed that HelpWare is constantly looking out for our company's best interest. If we have an employee who is sick or on vacation, they offer a back up employee. HelpWare also works around USA holidays and will even have the Kiev employees work during their own holidays if it benefits us.

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    • Back Office & Digital Marketing Support for Digital Solutions Company
      5.0 Jan 9, 2019

      They're very thorough and responsible. They always make sure they understand the scope of the project and our guidelines, so we haven't had any issues with communication. They're always there for us.

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    17 of 21 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Digital Government Partner

    5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
    Read 21 Reviews

    Industry Experience

    Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.

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    Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

    More responsive than most other service providers

    Helpware CX is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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    Select VoiceCom Logotype

    Select VoiceCom

    4.8 9 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +3 services
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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    0 of 1 reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, feedback for Select VoiceCom has been overwhelmingly positive, highlighting their strong organizational skills and effective communication. A client noted their 'personalized approach' and responsiveness, stating they 'honor what they say they are going to do.' The company successfully sourced and hired a talented team, aligning well with client values and culture. No significant areas for improvement were identified, indicating high client satisfaction.
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    Industry Experience

    Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.

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    Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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    United States (7) Australia (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)
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  • Martal Group Logotype

    4.8 104 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    250 - 999
    Oakville, Canada

    Services provided

    10% Call Center Services
    75% Sales Outsourcing
    15% Email Marketing

    Martal Group is a lead generation and sales engagement company, providing services such as outbound call center and telemarketing services. They have a mixed feedback record: approximately 70% of clients praise their responsiveness and ability to generate leads, while 30% express concerns about communication and the effectiveness of their campaigns. Their expertise in creating effective outreach strategies and adaptable project management is frequently highlighted.

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    Reviews mention Knowledgeable

    The sentiment regarding Martal Group's knowledgeability is overwhelmingly positive. Clients frequently commend the team's technical understanding and ability to grasp complex concepts quickly. For example, one CEO noted that Martal's insights refined their approach despite their highly technical product. Another client highlighted the 'deep understanding' of their industry and product. Overall, clients feel Martal Group's expertise significantly enhances their lead generation efforts, with many expressing satisfaction and a willingness to continue the partnership.
    • Lead Gen & Appointment-Setting for Database Solutions Co
      5.0 Aug 20, 2024

      Technical knowledge. Martal is strictly a sales team and my expectation of their technical knowledge was low, however, they understood the fundamentals of different technologies and understood where our technology could be a good fit. In terms of ramp-up, it took approximately 3 weeks to get the Martal team to understand our solution and the market fit despite being a highly technical solution.

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    • Lead Generation & Email Mktg for SaaS Sales Research Co
      4.5 Mar 13, 2024

      The person assigned was highly professional and knowledgeable.

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    • Conversion Acceleration Strategy for Sales Technology Co
      5.0 Jul 6, 2023

      Because of Martal Group’s extensive lead generation knowledge, onboarding was quick and effective. The knowledge and experience of Martal Group's sales team are what sets them apart. We were especially impressed by the swift adoption of our conversation acceleration platform into their well-structured lead gen processes.

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    • Business Development for LED Lighting Company
      5.0 Mar 20, 2023

      Ryan and Josh at Martal are incredibly skilled and experienced and always meeting targets! The team members are professional and very knowledgeable when it comes to sales. We are really excited about the opportunities in the future!

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    • Lead Generation for Automated Proctoring Solutions Provider
      5.0 Mar 6, 2023

      Martal's team is knowledgeable and skilled, and they have always been proactive in identifying and addressing potential issues before they can escalate. They have an excellent project management process that ensures all aspects of the project are thoroughly planned and executed, resulting in successful outcomes.

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    6 of 7 reviews are 5 stars
    1 new review for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 7 times in the past 6 months

    In the last six months, clients have praised Martal Group for their effective lead generation and appointment-setting services, often describing their team as an extension of their own. Notable feedback highlights their organized project management, proactive communication, and adaptability to client needs. However, some clients suggested improvements in visibility into campaign metrics and earlier testing of messaging variants. Overall, the sentiment is overwhelmingly positive, with many clients reporting increased brand awareness and qualified sales conversations.
    Read 7 Recent Reviews
    8 of 13 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    SMM, Email Mktg & Call Center Services for Automation Co

    5.0 — Martal Group provides social media, email marketing, and call center services for a process automation company. The team generates leads for the client through cold outreach and LinkedIn marketing. Read more
    Read 13 Reviews

    Industry Experience

    Martal Group has demonstrated strong expertise across various industries, including Information Technology, Consulting, Retail, and Manufacturing. Feedback highlights their proficiency in lead generation, campaign management, and strategic outreach. Clients from the IT sector praised their understanding of complex technologies, while those in Retail noted increased sales and brand awareness. Overall sentiment reflects satisfaction with Martal’s proactive communication and ability to deliver measurable outcomes, making them a suitable partner for businesses aiming to excel in lead generation and market penetration.

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    Select Industry to see insights

    Retail Design Manufacturing Business services Information technology Software Logistics & Supply Chain Financial services Environmental Services Research Automotive Utilities Engineering Other Industry Healthcare Telecommunications Media Energy & natural resources Chemicals & Biotechnology Advertising & marketing IT Services Human Resources Wellness & Fitness Consulting
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  • Abstrakt Marketing Group Logotype

    4.7 41 reviews
    Premier Verified
    $1,000+
    $100 - $149 / hr
    250 - 999
    St. Louis, MO

    Services provided

    75% Sales Outsourcing
    15% Content Marketing
    10% Web Design

    Abstrakt Marketing Group is a lead generation and outbound call center service provider, offering telemarketing services such as appointment setting and sales pipeline growth. Reviews highlight a strong partnership approach, with 75% of clients noting increased sales opportunities and improved lead quality. Client communication is highly praised, though some mention areas for improvement in initial qualifiers.

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    Reviews mention Easy to work with

    Clients consistently highlight Abstrakt Marketing Group's ease of collaboration, noting their strong commitment to partnership. One client emphasized that working with them was enjoyable and praised their project manager for exceptional responsiveness. The alignment of company values and culture further enhances the positive working relationship. Overall, the sentiment reflects a high level of satisfaction with their collaborative approach and professionalism.
    • Lead Generation Services for HR Consulting Firm
      5.0 May 31, 2023

      They are true marketing professionals who believe in the power of partnership to get the job done! I very much enjoy working with them.

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    11 of 14 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Gen, Email Mktg & Cold Calling for Commercial HVAC Co

    5.0 — Abstrakt Marketing Group provides lead generation services for a commercial HVAC company. The team manages top-of-funnel outreach through cold calling, email campaigns, and appointment settings. Read more
    Read 14 Reviews

    Industry Experience

    Abstrakt Marketing Group demonstrates strong expertise in various industries, including HVAC, construction, IT, electric, financial services, and telecommunications. Clients commend their effective lead generation and appointment-setting capabilities, particularly within HVAC and construction sectors, where marked increases in qualified leads and sales growth were noted. The overall sentiment reflects a positive reception across industries, particularly for their responsive and personalized service, though some feedback indicated a need for consistency in performance and communication.

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    Select Industry to see insights

    Cleaners Construction Financial services Transportation IT Services Telecommunications Contracting Manufacturing Information technology Other Industry Business services Human Resources Electric HVAC Other industries

    View projects from:

    Charlotte, North Carolina (3) Louisville, Kentucky (2) Pearl River, New York (1) Ogden, Utah (1) St. Louis, Missouri (1) Lenexa, Kansas (1) Raleigh, North Carolina (1) Tulsa, Oklahoma (1) Dallas, Texas (1) Houston, Texas (1) Fairview Heights, Illinois (1) Lansing, Michigan (1) Fridley, Minnesota (1) Clifton, New Jersey (1) Orlando, Florida (1) Toledo, Ohio (1) Baltimore, Maryland (1) San Leandro, California (1) Providence, Rhode Island (1) Denver, Colorado (1) Saint George, Utah (1) Anaheim, California (1) Salt Lake City, Utah (1) Phoenix, Arizona (1) Seattle, Washington (1) Atlanta, Georgia (1) Arlington, Virginia (1) Broadview, Illinois (1) Blackwood, New Jersey (1) Mifflinburg, Pennsylvania (1) Waterford, New York (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish

    This provider is available in 1 time zone:

    • Central Standard Time (CST)
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    What are Featured Providers?

    SupportYourApp Logotype

    SupportYourApp

    4.9 74 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Services provided

    25% Call Center Services
    55% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    5% Data Annotation Services

    SupportYourApp is a professional customer support center specializing in Contact Center Services, Inbound and Outbound Call Handling, and Telephonic Support. With 100% satisfaction across reviews, clients commend their 24/7 responsiveness, multi-channel support, and flexibility in adapting to client needs. Notably, 80% of reviewers highlight the company's efficient communication and proactive management style.

    See all 74 projects
    29 of 32 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support for Elderly Check-In Company

    4.5 — SupportYourApp provides daily customer support for an elderly check-in company. A dedicated agent assists the client's users and their families with empathy and professionalism, ensuring smooth Read more
    Read 32 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (18) $50,000 to $199,999 (11) Less than $10,000 (5) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    The feedback on SupportYourApp's pricing and value for money is overwhelmingly positive, with multiple clients highlighting that their pricing fits within budget constraints while delivering excellent service quality. For instance, one client noted that the 'good value for cost' was a key reason for their choice, while another emphasized the 'high quality support' provided at a lower price compared to competitors. Overall, clients express satisfaction with the cost-effectiveness and the quality of service received.
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    More responsive than most other service providers

    SupportYourApp is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (22) Ukraine (7) Israel (6) England (4) Netherlands (3) Sweden (2) Denmark (2) Czech Republic (2) Germany (2) Italy (1) Luxembourg (1) Malta (1) Greece (1) Norway (1) Russia (1) Austria (1) Switzerland (1) Ireland (1) Costa Rica (1) Bahamas (1)

    This provider is fluent in 31 languages:

    • English
    • Spanish
    • Arabic
    • Bengali
    • Hindi
    • Russian
    • Portuguese
    • Japanese
    • German
    • Korean
    • French
    • Turkish
    View all languages

    This provider is available in 33 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • Japan Standard Time (JST)
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    HelpSquad Logotype

    HelpSquad

    5.0 11 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA

    Services provided

    30% Call Center Services
    40% Back Office Outsourcing
    30% Customer Service Outsourcing

    HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

    See all 11 projects

    Reviews mention Helpful

    Clients have consistently praised HelpSquad for their responsiveness and helpfulness, particularly noting the impressive support from account managers. One client highlighted that all deadlines were met during implementation and emphasized the effectiveness of the live chat feature in generating new leads and facilitating customer communication. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by clients.
    • API Integration for Life Science Community
      5.0 Feb 29, 2024

      Since then, the team has been responsive and helpful. Our account manager is incredibly helpful and responsive, and we've never had any issues with the system itself.

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    2 of 2 reviews are 5 stars
    2 new reviews for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent client feedback for HelpSquad highlights exceptional communication and a strong alignment with client needs. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings within three months, praising the team's responsiveness and attention to detail. National University emphasized HelpSquad's robust product offering and the seamless integration of their services, citing high satisfaction without any required project management. Overall, sentiment is highly positive, emphasizing value for cost and effective service delivery.
    Read 2 Recent Reviews

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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    More responsive than most other service providers

    HelpSquad is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
    Business & Services Solutions Logotype

    Business & Services Solutions

    5.0 17 reviews
    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Tunis, Tunisia

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    10% Back Office Outsourcing +1 service
    10% Sales Outsourcing

    Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

    See all 17 projects
    9 of 9 Call Center Services reviews are 5 stars
    9 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for AI-Powered Platform

    5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read more
    Read 9 Reviews

    Industry Experience

    Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.

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    Select Industry to see insights

    Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (11) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
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    View projects from:

    Canada (4) Australia (2) France (2) Spain (2) Germany (1) Poland (1) Singapore (1)

    This provider is fluent in 6 languages:

    • English
    • French
    • Italian
    • Arabic
    • Spanish
    • German

    This provider is available in 2 time zones:

    • Central European Time (CET)
    • Universal Coordinated Time (UTC)
    View Profile Visit Website
  • LevelUp Leads Logotype

    5.0 51 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    50 - 249
    Laguna Beach, CA

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    LevelUp Leads is a specialized provider of outbound call center services and telemarketing solutions, focusing on generating qualified leads and increasing customer interactions for diverse industries. Consistently praised for their effective communication, 90% of reviewers highlighted their responsive project management and tailored strategies. Their proactive approach and strategic use of telephonic support lead to significant increases in meetings and sales, as evidenced by measurable outcomes like tripling sales meetings and achieving a 5x ROI.

    See all 51 projects

    Reviews mention Unique expertise

    Clients consistently highlight LevelUp Leads' unique expertise and attention to detail in lead generation and automation. For instance, one client praised their ability to suggest alternatives to meet deliverables, while another noted how their email automation revolutionized outbound campaigns. Overall, the sentiment reflects strong satisfaction with LevelUp Leads' specialized knowledge and effective project management, emphasizing their responsiveness and commitment to achieving client objectives.
    • Lead Generation for Enterprise Software Company
      5.0 Sep 24, 2024

      LevelUp Leads' attention to detail and expertise in the domain were impressive. Their ability to suggest alternatives to achieve defined deliverables stood out, alongside their organization and internal team communication.

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    • Email Marketing for Logistics & Transportation Company
      5.0 Jun 15, 2023

      Their expertise revolutionized the way we handle our international campaigns. With their email automation software, we easily scheduled and sent out campaigns, while their A/B testing helped us fine-tune subject lines and get more engagement. We're grateful for their support in transforming our outbound efforts.

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    10 of 10 reviews are 5 stars
    3 new reviews for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 10 times in the past 6 months

    Recent reviews of LevelUp Leads reflect a consistently positive sentiment, highlighting their effective lead generation and cold-calling strategies. Clients commend their proactive approach and responsiveness, noting significant increases in qualified leads and booked meetings. For instance, one client reported a tripling of sales meetings and improved engagement rates. Overall, clients appreciate the tailored service and strong communication, with no significant areas for improvement identified.
    Read 10 Recent Reviews
    15 of 16 Call Center Services reviews are 5 stars
    3 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Outbound Calling & Sales Services for Prediction Software Co

    5.0 — LevelUp Leads provides outbound calling and sales development representative services for a home maintenance prediction software company. The team sets up appointments with private equity-backed Read more
    Read 16 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (21) Less than $10,000 (6) $50,000 to $199,999 (4)

    What Clients Have Said

    Client feedback indicates that LevelUp Leads provides significant value for money through a competitive pricing model and effective lead generation strategies. Clients frequently mention the company's adaptability and responsiveness, highlighting that their services fit well within budget constraints while delivering high-quality leads. For instance, one client noted a marked increase in qualified leads and conversions, while another emphasized the strong partnership and tailored approach, stating that LevelUp Leads consistently exceeded expectations in both service delivery and results.
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  • SalesAR Logotype

    4.9 124 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    London, England

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    5% Content Marketing +1 service
    5% Email Marketing

    SalesAR is a company specializing in Contact Center Services with a focus on lead generation and appointment setting. The company has received predominantly positive feedback, with approximately 90% of reviewers praising their effective communication, strategic adaptability, and customer-centric approach. Around 75% of reviews highlight their proficiency in setting up qualified leads and entering new markets.

    See all 124 projects

    Reviews mention Innovative

    SalesAR has received consistently positive feedback regarding their innovative approach across multiple projects. Clients highlighted their ability to tailor strategies to specific needs, demonstrating a proactive commitment to improvement. For instance, one client noted their team's willingness to refine techniques based on historical data, which greatly impacted project success. Another emphasized the impressive generation of high-quality leads through innovative strategies. Overall, the sentiment around innovation is highly favorable, marking SalesAR as a forward-thinking partner.
    • Marketing Services for AI-Powered Architectural Platform
      5.0 May 23, 2024

      SalesAR's attention to our specific requirements and their comprehensive review of our historical data were particularly impressive. They didn't just depend on their established techniques; rather, they actively sought to innovate and refine their strategies. This flexibility and focus on continual enhancement made a profound and enduring impact on us. Their ability to merge insight with innovation played a vital role in the success of our partnership.

      Read Full Review
    • Lead Generation Services for Financial Company
      5.0 Mar 25, 2024

      The ability to consistently generate high-quality leads through innovative strategies is impressive, and their personalized approach sets them apart in the lead generation industry.

      Read Full Review
    • Lead Generation for Digital Storytelling Software Co
      5.0 Mar 25, 2024

      We're impressed with their dedication to lead generation across diverse industries, showcasing their commitment to driving growth and innovation through targeted outreach strategies.

      Read Full Review
    • Marketing Strategy for IT Company
      5.0 Dec 26, 2023

      SalesAR's dedication to fully comprehending our specific needs, along with their thorough analysis of our case studies and past experiences, was notably impressive. They didn't just rely on their existing methods; instead, they showed a proactive eagerness to innovate and improve upon their approaches. This adaptability and commitment to continuous improvement made a significant and lasting impression on us.

      Read Full Review
    • Lead Gen & Sales Support for Content Monetization Platform
      5.0 Jul 4, 2023

      By transitioning to a remote sales model, we tapped into a diverse talent pool, harnessing the power of creativity and innovation. This influx of fresh perspectives and ideas contributed to the company's overall growth and success.

      Read Full Review
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    Industry Experience

    SalesAR has demonstrated expertise across various industries, including Information Technology, Energy, Advertising & Marketing, and Manufacturing. Positive feedback highlights their effectiveness in lead generation, appointment setting, and tailored outreach strategies, with notable success in the technology and healthcare sectors. However, challenges were noted in the Advertising category, where some clients reported low lead quality. Overall, clients praised SalesAR's project management, communication, and adaptability, making them a strong match for organizations seeking robust outreach solutions in these sectors.

    Read All Reviews

    Select Industry to see insights

    Software Environmental Services IT Services Other Industry Non-profit Consulting Logistics & Supply Chain Advertising & marketing Financial services Engineering Research Chemicals & Biotechnology Retail eCommerce Media Legal Cannabis Beauty & Cosmetics Business services Healthcare Pharmaceuticals Transportation Information technology Manufacturing Design Energy & natural resources

    More responsive than most other service providers

    SalesAR is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (24) Ukraine (16) Germany (8) Estonia (4) Norway (3) Switzerland (3) Sweden (3) Russia (3) Denmark (3) Romania (3) Slovenia (2) Serbia (2) Italy (2) Belarus (2) North Macedonia (2) Israel (2) Austria (2) Ireland (1) Cyprus (1) India (1) Singapore (1) Poland (1) Spain (1) Croatia (1) China (1) Canada (1) Netherlands (1) Monaco (1) England (1)

    This provider is fluent in 5 languages:

    • English
    • Spanish
    • Polish
    • Ukrainian
    • Czech

    This provider is available in 2 time zones:

    • Eastern Standard Time (EST)
    • Universal Coordinated Time (UTC)
    View Profile Visit Website
  • Unity Communications Logotype

    4.9 44 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Gilbert, AZ

    Services provided

    10% Call Center Services
    25% Back Office Outsourcing
    20% Employer of Record (EOR) Services +4 services
    15% Customer Service Outsourcing
    10% HR Outsourcing
    10% Recruitment Process Outsourcing
    10% Sales Outsourcing

    Unity Communications is a distinguished provider of Contact Center Services, excelling in Customer Support and Telephonic Support. With a 90% client satisfaction rate, reviews highlight their exceptional customer service, efficient call handling, and responsive project management. Clients commend their professionalism and adaptability, noting a 20% increase in customer satisfaction and significant enhancement in operational efficiency.

    See all 44 projects

    Reviews mention Positive attitude

    Clients have consistently praised Unity Communications for their positive attitude and strong work ethic. One client noted, "they're just the happiest and hardest working group of people I’ve ever met," highlighting the team's commitment and enthusiasm. Another emphasized the company's positive culture, stating it shines through to their campaign employees. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and appreciation for the team's dedication and proactive approach.
    • Customer Support Services for Private Equity Group
      5.0 Mar 11, 2022

      They really care about their people and it shows. Everyone from Unity is cheerful, upbeat, and positive, on all levels. They guarantee that we will like who they hire for us.

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    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In recent reviews, clients have praised Unity Communications for their effective customer service management and reliable project execution. One Operations Manager noted the team's responsiveness and professionalism in resolving issues promptly, contributing to improved customer satisfaction. Clients appreciate the friendly and empathetic approach of Unity's team, highlighting their commitment to partnership. However, there is a suggestion for refining candidate selection to better meet specific needs, indicating a desire for continued improvement.
    Read 1 Recent Review
    5 of 6 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support Services for Private Equity Group

    5.0 — Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone Read more
    Read 6 Reviews

    Industry Experience

    Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.

    Read All Reviews

    Select Industry to see insights

    Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services
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  • SalesRoads Logotype

    4.9 65 reviews
    Premier Verified
    $5,000+
    Undisclosed
    50 - 249
    Boca Raton, FL

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    SalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.

    See all 65 projects
    0 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent feedback for SalesRoads indicates a positive client experience, particularly in their effectiveness at generating qualified leads, with one client noting an average of four meetings booked weekly. Clients appreciate the team's responsiveness and timely delivery, although there is a suggestion for the team to adopt a more authoritative stance as experts. Overall, the sentiment reflects satisfaction with ongoing engagements and the value provided in building sales pipelines.
    Read 1 Recent Review
    28 of 38 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Market Research & Call Center Services for Home Appraisal Co

    4.0 — SalesRoads provides market research and call center services for a home appraisal company. The team helps the client find agents, increase awareness, and do market research surveys for the client's Read more
    Read 38 Reviews

    Industry Experience

    SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.

    Read All Reviews

    Select Industry to see insights

    Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technology

    View projects from:

    United States (61) Canada (2) Austria (1) Spain (1)

    This provider is available in 1 time zone:

    • Eastern European Time (EET)
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  • Leadium Logotype

    5.0 40 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Las Vegas, NV

    Services provided

    10% Call Center Services
    75% Sales Outsourcing
    10% Content Marketing +1 service
    5% Email Marketing

    Leadium is a dynamic lead generation agency specializing in outbound telemarketing and appointment setting services. Across reviews, clients praise their ability to consistently deliver measurable outcomes, including an average 29% increase in lead generation efficiency and 33% rise in conversion rates. Remarkably, 85% of reviewers highlight Leadium's strong project management and strategic planning capabilities, underscoring their commitment to client success.

    See all 40 projects

    Reviews mention Well-organized projects

    Clients have consistently praised Leadium for their well-organized project management. One client noted the efficient use of a Google spreadsheet for tracking meetings, ensuring timely updates on bookings. Another highlighted 'excellent communication and project organization,' emphasizing their responsiveness and availability. Overall, feedback reflects a strong sentiment towards Leadium's structured approach, which has contributed to successful outcomes in lead generation and appointment setting.
    • Lead Generation Services for FinTech Company
      5.0 Oct 6, 2024

      Leadium was really on top of things. They always got stuff to us when they said they would, and if we needed changes or had questions, they were quick to jump on it. Communication was easy, and they kept us updated without us having to ask. Everything was delivered on time, and they were good at adjusting when we needed something done differently.

      Read Full Review
    • Appointment Setting & Lead Generation for Healthcare Company
      5.0 Nov 21, 2023

      Excellent communication and project organization. We appreciate their availability and prompt responses.

      Read Full Review
    • Lead Generation for SaaS Company
      5.0 Jun 3, 2021

      I just like how smoothly they are operating. They have this down to a science and the team is super easy to work with. Only thing I would say is a faster onboarding but I also understand everything has to have ramp up time.

      Read Full Review
    • Telemarketing & Email Mktg Services for Business Services Co
      5.0 Nov 15, 2024

      The project was managed in a pretty efficient and organized way through a google spreadsheet and tracking meetings booked immediately to our calendars. We were also delivered information on meetings booked on a well-timely basis.

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    2 of 2 reviews are 5 stars
    1 new review for Call Center Services services
    Unknown avg. project cost

    Reviewed 2 times in the past 6 months

    Recent reviews of Leadium highlight strong client satisfaction, particularly regarding lead generation and project management. One client noted the impressive quality of their Sales Development Representatives (SDRs), who were often mistaken for AI due to their effectiveness. Another review emphasized Leadium's consultative approach, reporting that they exceeded monthly contact generation targets. Overall, clients praised Leadium for their communication, professionalism, and ability to deliver results, with no significant areas for improvement identified.
    Read 2 Recent Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (12) Less than $10,000 (6) $50,000 to $199,999 (6) $200,000 to $999,999 (2)

    What Clients Have Said

    Clients consistently praise Leadium for their cost-effectiveness and the value they deliver. Many reviews highlight that their pricing fits within budgets while providing high-quality leads and measurable results. For instance, one client noted a 30% increase in qualified leads and a 70% open rate on emails, emphasizing the return on investment. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of affordability and impactful outcomes, making Leadium a worthwhile investment for lead generation.
    Read All Reviews

    View projects from:

    United States (31) Belgium (1) Dominican Republic (1) Singapore (1) England (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 8 time zones:

    • Midway Islands Time (MIT)
    • Hawaii Standard Time (HST)
    • Alaska Standard Time (AKST)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
    • New Zealand Standard Time (NST)
    View Profile Visit Website

  • Featured

    What are Featured Providers?

    six eleven global services Logotype

    six eleven global services

    4.8 10 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

    See all 10 projects

    Reviews mention Exceptional results

    Clients consistently report exceptional results from six eleven global services, particularly highlighting their ability to provide high-quality talent and responsive support. One client noted, 'six eleven’s services are very good, and they’ve provided us with great talent,' emphasizing the long-term success of their collaboration. Their commitment to project management is also praised, with feedback stating, 'Their commitment to the project is outstanding – they’re always there when we need them.' Overall, clients express a high level of satisfaction.
    • BPO Services for Telecommuniactions & IT Services Company
      4.5 Feb 15, 2023

      six eleven’s services are very good, and they’ve provided us with great talent. We’ve been working with them for around 10 years now, and some of the resources they originally provided us with are still working for us. These resources are now excellent managers, and they know our business and processes very well.

      Read Full Review
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    Industry Experience

    Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.

    Read All Reviews

    Select Industry to see insights

    Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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    View projects from:

    United States (6) Canada (1) Malaysia (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 4 time zones:

    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
    View Profile Visit Website
    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Warszawa, Poland

    Services provided

    30% Call Center Services
    60% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects
    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

    What Clients Have Said

    Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
    Read All Reviews

    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

    This provider is fluent in 11 languages:

    • English
    • Spanish
    • Arabic
    • Russian
    • German
    • French
    • Italian
    • Polish
    • Ukrainian
    • Romanian
    • Dutch
    View Profile Visit Website
    Significo Logotype

    Significo

    5.0 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    50 - 249
    Zagreb, Croatia

    Services provided

    40% Call Center Services
    40% CRM Consulting and SI
    10% Back Office Outsourcing +1 service
    10% Customer Service Outsourcing

    Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

    See all 6 projects

    Reviews mention Passionate about their work

    Clients consistently highlight Significo's passion and dedication to their work. One client noted their 'passion, expertise, and people who will do everything for the client,' emphasizing their commitment to treating customers as their own. Another remarked on their impressively fast and reliable service, showcasing a seamless execution of tasks. Overall, the sentiment regarding their passion reflects a strong alignment with client values and a proactive approach to meeting customer needs.
    • Customer Support Services for Oil & Gas Company
      5.0 Feb 15, 2024

      The most impressive thing about this company is their passion, expertise and people who will do everything for the client. They treat our customers like their own, which is the most important thing for an outsourced contact centre. Significo delivered everything that was in line with our expectations.

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    • Customer Support Services for Car Dealer
      5.0 Dec 6, 2023

      Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it.

      Read Full Review
    Read All Reviews
    3 of 3 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Automotive Services Company

    5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
    Read All Reviews

    More responsive than most other service providers

    Significo is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • Remote CoWorker Logotype

    4.8 170 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Services provided

    10% Call Center Services
    45% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO) +3 services
    10% Customer Service Outsourcing
    10% HR Consulting
    10% Sales Outsourcing

    Remote CoWorker is a company specializing in Customer Support Services, providing an array of solutions including inbound and outbound call handling, telemarketing services, and administrative support. The reviews indicate a 100% satisfaction rate, highlighting their exceptional project management, responsiveness, and alignment with client values. Notably, 70% of reviewers emphasize their budget-friendly pricing as a key selection factor.

    See all 170 projects
    21 of 21 reviews are 5 stars
    4 new reviews for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 21 times in the past 6 months

    Recent feedback highlights a strong overall sentiment towards Remote CoWorker, emphasizing their responsiveness and effective project management. Clients praised the swift onboarding process and high-quality virtual assistants, noting specific examples such as the seamless integration of administrative tasks and significant time savings. For instance, one client highlighted a reduction of 10-15 hours per week in administrative duties. The company's commitment to understanding client needs and delivering tailored solutions has been consistently commended, with no major areas for improvement identified.
    Read 21 Recent Reviews
    17 of 18 Call Center Services reviews are 5 stars
    4 new reviews for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Mental Health Counseling Platform

    5.0 — Remote CoWorker provides ongoing virtual assistant services for a mental health counseling platform. The team handles client scheduling, social media posting, and responding to calls and messages. Read more
    Read 18 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Client feedback highlights Remote CoWorker's strong value for money, with many noting that their pricing fits within budget while delivering high-quality services. One client emphasized, "good value for cost," while another mentioned the company provided "great candidates" for their needs. Overall sentiment reflects satisfaction regarding the cost-effectiveness of their services, with multiple clients expressing that they received more than they expected, indicating a strong return on investment.
    Read All Reviews

    View projects from:

    United States (104) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
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  • BPO Hive LLC Logotype

    4.9 10 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    50 - 249
    Cairo, Egypt

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    20% Back Office Outsourcing +1 service
    20% Sales Outsourcing

    BPO Hive LLC is a versatile provider of Contact Center Services, specializing in Customer Support and both Inbound and Outbound Call Center operations. With a focus on quality and efficiency, 100% of reviewers commend their responsiveness and alignment with client values, and they are noted for enhancing operational efficiency and delivering exceptional telephonic support without any identified shortcomings.

    See all 10 projects
    4 of 5 reviews are 5 stars
    4 new reviews for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 5 times in the past 6 months

    Over the past six months, BPO Hive LLC has received overwhelmingly positive feedback from clients across various industries. Clients commend their responsiveness, professionalism, and ability to deliver results effectively. For instance, the VP of Sales at Bitcoin Depot praised them for generating substantial sales pipeline and seamless communication. Similarly, the CEO of 29Metals highlighted their role in improving operational efficiency and compliance standards. Overall, clients express high satisfaction with BPO Hive's services, noting their commitment to quality and adaptability.
    Read 5 Recent Reviews
    4 of 5 Call Center Services reviews are 5 stars
    4 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Real Estate Company

    5.0 — BPO Hive LLC provides call center services for a real estate company. The vendor provides competent appointment setters and staff that handle outbound calls to North America. Read more
    Read 5 Reviews

    Industry Experience

    BPO Hive LLC has demonstrated strong expertise across multiple industries, including Retail, Chemicals & Biotechnology, Energy & Natural Resources, Contracting, Real Estate, Consulting, and Financial Services. Feedback highlights their effective communication, responsiveness, and ability to meet project goals, leading to improved operational efficiency, increased appointment-setting, and high-quality customer service. Overall sentiment across industries is positive, with clients appreciating their adaptability and commitment to quality, making them a suitable partner for varied sector needs.

    Read All Reviews

    Select Industry to see insights

    Contracting Energy & natural resources Chemicals & Biotechnology Retail Financial services Real estate Consulting

    View projects from:

    Australia (3) United States (2) Canada (1)

    This provider is fluent in 2 languages:

    • English
    • Arabic

    This provider is available in 1 time zone:

    • Eastern European Time (EET)
    View Profile Visit Website

  • Featured

    What are Featured Providers?

    Valoris Center Logotype

    Valoris Center

    4.9 13 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% CRM Consulting and SI

    Valoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.

    See all 13 projects

    Reviews mention Knowledgeable

    The feedback regarding Valoris Center highlights their extensive knowledge and experience, as noted by a Customer Experience Manager who emphasized their professional team and ability to customize solutions. Clients appreciate their expertise in conducting customer satisfaction surveys and lead management, which significantly enhanced service quality and customer loyalty. The overall sentiment is positive, with clients recognizing Valoris as a reliable partner capable of delivering valuable insights and effective collaboration.
    • BPO for Automobile Importer And Distribution Company
      5.0 Jan 13, 2023

      Their previous experience and knowledge, the professional team, and their willingness to customize the solution for us.

      Read Full Review
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    1 of 2 reviews are 5 stars
    1 new review for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent feedback on Valoris Center highlights their strong performance in customer support and satisfaction. Clients from diverse sectors commend their proactive approach, high service standards, and alignment with business values. For instance, one client noted a 95% SLA achievement and a 92% customer satisfaction rate, while another appreciated their flexibility in adapting to business needs. Areas for improvement include enhancing digital solution offerings and refining ticket distribution processes. Overall, sentiment is highly positive, indicating Valoris Center as a reliable partner.
    Read 2 Recent Reviews

    Industry Experience

    Valoris Center has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, and Business Services. Clients commend their customer-centric approach, high service standards, and flexible solutions. In Financial Services, they excelled in customer satisfaction and efficient service delivery, achieving high satisfaction rates. In eCommerce, their appointment setting demonstrated strong engagement. Overall, Valoris Center is particularly well-suited for organizations seeking robust customer support and operational efficiency in dynamic environments.

    Read All Reviews

    Select Industry to see insights

    Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend Valoris Center for their competitive pricing and excellent value for money. Multiple reviews highlight that their pricing aligns well with budgets while delivering high-quality services. For instance, one client noted 'good value for cost' and another emphasized the 'price-performance ratio in line with our expectations.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making Valoris a reliable partner for various business needs.
    Read All Reviews
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    Belkins Logotype

    Belkins

    4.9 229 reviews
    Premier Verified
    $10,000+
    < $25 / hr
    50 - 249
    Denver, CO

    Services provided

    10% Call Center Services
    70% Sales Outsourcing
    10% CRM Consulting and SI +1 service
    10% Email Marketing

    Belkins is a lead generation and outbound marketing company that specializes in creating effective sales campaigns through email, LinkedIn outreach, and cold-calling services. Reviews consistently highlight their ability to generate qualified leads, with 100% of reviewers noting successful appointment bookings and measurable outcomes. Clients praise Belkins' professionalism, timely communication, and high-quality project management, with no significant areas for improvement suggested.

    See all 229 projects

    Reviews mention Creative

    Overall sentiment regarding Belkins' creativity is overwhelmingly positive. Clients consistently praised their innovative approaches and adaptability. For instance, one client highlighted Belkins' 'creative, flexible' methods in lead generation and another noted their 'unique' strategies in reaching potential customers. Feedback emphasized their ability to tailor campaigns effectively, with clients stating that Belkins' 'creative approach to breaking through the clutter' and their 'out-of-the-box ideas' significantly contributed to successful outcomes.
    • Lead Gen & Appointment Scheduling for Software Company
      5.0 Mar 9, 2023

      They’re incredibly flexible, creative, and highly talented researchers. Our campaigns require identifying many specific data points and highly tailored messaging, and the Belkins team excels at both.

      Read Full Review
    • Lead Generation Services for Environmental Consulting Firm
      4.5 Dec 15, 2022

      Their content email templates were creative and their ability to convert to a call was great!

      Read Full Review
    • Outbound Lead Generation for IT Services Company
      5.0 Dec 9, 2022

      Their creative approach to breaking through the clutter of digital marketing is impressive. Also, their problem-solving skills when making sure our message is being received.

      Read Full Review
    • Lead Generation Services for Lifestyle Brand
      5.0 Nov 22, 2022

      Belkins was creative in approaching our potential customers. They targeted owners and sales reps of small merch stores, even though these people only sometimes had LinkedIn accounts and corporate emails.

      Read Full Review
    • Lead Generation & Email Mktg for Election Management Firm
      5.0 Oct 28, 2022

      Their creativity and data-driven approach correlated directly to the results of our work with them.

      Read Full Review
    Read All Reviews

    Industry Experience

    Belkins has received positive feedback across various industries, including Advertising & Marketing, Information Technology, Healthcare, and Education. Clients commend their expertise in lead generation, responsiveness, and tailored strategies that yield high-quality leads and appointments. The company has effectively supported clients in scaling operations and improving sales pipelines. Overall sentiment is highly favorable, particularly in sectors like IT and Marketing, where results often exceed expectations, making Belkins a strong candidate for organizations seeking similar services.

    Read All Reviews

    Select Industry to see insights

    IT Services Arts, entertainment & music Healthcare Software Consulting Design Telecommunications Business services Information technology Medical Financial services Manufacturing Education Food & Beverage Chemicals & Biotechnology Logistics & Supply Chain Media Wellness & Fitness Human Resources Energy & natural resources Motion Pictures & Film Consumer products & services Automotive Construction Legal Retail Other Industry Real estate Research Engineering Utilities Other industries Advertising & marketing

    More responsive than most other service providers

    Belkins is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (135) Ukraine (23) Canada (8) Estonia (6) England (5) Germany (5) Poland (3) Russia (2) Norway (2) Denmark (2) Belgium (2) Ireland (2) Cyprus (2) Latvia (2) Singapore (2) Portugal (2) Netherlands (2) Czech Republic (1) Finland (1) Mexico (1) Romania (1) Australia (1) Lithuania (1) Slovenia (1) Switzerland (1) United Arab Emirates (1) Israel (1) Chile (1) India (1)

    This provider is fluent in 3 languages:

    • English
    • German
    • French

    This provider is available in 2 time zones:

    • Eastern Standard Time (EST)
    • Mountain Standard Time (MST)
    View Profile Visit Website
    A-SALES AB Logotype

    A-SALES AB

    4.9 62 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Ed, Sweden

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

    See all 62 projects

    Reviews mention Creative

    Clients have praised A-SALES AB for their innovative approach and proactive communication, highlighting their ability to deliver high-quality leads and effective client acquisition systems. One client noted the impressive curation of leads that met specific criteria, which significantly contributed to business growth. Overall, the sentiment regarding A-SALES AB's creativity in lead generation and campaign optimization is highly positive, with clients expressing satisfaction with the results and responsiveness of the team.
    • Lead Generation for Digital Marketing Agency
      5.0 Mar 29, 2024

      We appreciated their proactive approach, clear communication, and innovative thinking.

      Read Full Review
    Read All Reviews

    Industry Experience

    A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.

    Read All Reviews

    Select Industry to see insights

    Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services Consulting

    Average Project Cost Breakdown

    Less than $10,000 (19) $10,000 to $49,000 (13)

    What Clients Have Said

    The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.
    Read All Reviews

    View projects from:

    United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

    This provider is fluent in 26 languages:

    • English
    • Arabic
    • Russian
    • Portuguese
    • German
    • French
    • Turkish
    • Italian
    • Polish
    • Ukrainian
    • Romanian
    • Dutch
    View all languages
    View Profile Visit Website
  • Virtual Sales Limited Logotype

    4.8 15 reviews
    Premier Verified
    $1,000+
    $100 - $149 / hr
    10 - 49
    Horsham , England

    Services provided

    10% Call Center Services
    90% Sales Outsourcing

    Virtual Sales Limited is a company specializing in Contact Center Services, providing exceptional outbound call services and lead generation. They receive overwhelmingly positive feedback, with reviewers highlighting their impressive call outputs, efficient project management, and ability to meet objectives swiftly. Notably, 100% of reviewers praised their responsiveness and professionalism, emphasizing their seamless integration with client teams and significant impact on business growth.

    See all 15 projects
    2 of 4 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Outbound Call Center Services for AI Transcription platform

    5.0 — Virtual Sales Limited provides outbound sales and calling services for an AI transcription platform. The team has been tasked with helping increase the client's enterprise pipeline in the UK and Read more
    Read 4 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) Less than $10,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Virtual Sales Limited's competitive pricing and exceptional value for money. Feedback indicates that their services fit within budget constraints while delivering substantial results, such as booked meetings and lead generation. One client noted, "Pricing fit our budget and good value for cost," while another stated, "Ben's hard work and consistent results have made a big difference to our business." Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services.
    Read All Reviews

    View projects from:

    England (6) United States (2) Bulgaria (1) Croatia (1) France (1)

    This provider is fluent in 4 languages:

    • English
    • Spanish
    • German
    • French

    This provider is available in 5 time zones:

    • Greenwich Mean Time (GMT)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
    View Profile Visit Website
  • Appointment Setter Online Logotype

    Appointment Setter Online

    5.0 46 reviews
    Premier Verified
    $1,000+
    Undisclosed
    1,000 - 9,999

    Services provided

    20% Call Center Services
    60% Sales Outsourcing
    10% Back Office Outsourcing +1 service
    10% Customer Service Outsourcing

    Appointment Setter Online is a company specializing in call center services, particularly in appointment setting and outbound call center services. Reviews highlight their professionalism, reliable communication, and effective project management, contributing to increased qualified leads and improved conversion rates. About 80% of reviewers appreciated their flexibility and responsiveness, while around 65% noted improvements in appointment bookings or sales conversions.

    See all 46 projects
    26 of 27 reviews are 5 stars
    16 new reviews for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 27 times in the past 6 months

    In the last six months, clients have praised Appointment Setter Online for their effective lead generation and appointment-setting services. Feedback highlights significant increases in scheduled consultations and qualified leads, with one client noting a 40% rise in bookings. Clients appreciated the team's professionalism, timely communication, and adaptability to changing needs. Overall sentiment is highly positive, though some suggested improvements include more frequent progress updates and detailed reporting.
    Read 27 Recent Reviews

    Industry Experience

    Appointment Setter Online has garnered positive feedback across various industries, including construction, education, automotive, non-profit, and business services. Clients in construction praised their lead generation and appointment setting, noting significant growth in inquiries and conversions. In education, their ability to enhance parent engagement and improve enrollment was emphasized. Overall, the sentiment is overwhelmingly favorable, highlighting their professionalism, responsiveness, and the ability to adapt to client needs, making them a strong fit for industries focused on customer interaction and growth.

    Read All Reviews

    Select Industry to see insights

    Construction Agriculture Automotive Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Legal Medical Advertising & marketing Nonprofit Home Services Education

    Average Project Cost Breakdown

    $10,000 to $49,000 (23) $50,000 to $199,999 (4) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently praised Appointment Setter Online for their excellent value for cost, noting that the service provided strong ROI through increased lead generation and improved appointment quality. One client highlighted the 'good value for cost' and significant growth in their business pipeline. Overall sentiment reflects satisfaction with pricing relative to results, with several clients mentioning that they achieved measurable increases in consultations and conversions, further affirming the company's cost-effectiveness.
    Read All Reviews
    $1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment Setters

    Award Winning Appointment Setting Team

    Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.
    View Packages
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  • Prialto Logotype

    5.0 43 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Portland, OR

    Services provided

    10% Call Center Services
    70% Back Office Outsourcing
    10% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    Prialto is a company providing Contact Center Services and Customer Support Services, offering executive support, customer care, and call handling. The reviews reflect a high level of satisfaction, with approximately 90% of feedback noting their exceptional responsiveness and integration into clients' workflows. Clients consistently praise their proactive approach and the seamless continuity of service.

    See all 43 projects

    Reviews mention Communicative

    Clients consistently highlight Prialto's exceptional communication skills. Feedback indicates that team members are prompt and structured in their responses, ensuring tasks are managed effectively. One client noted, "They always responded promptly and were on top of tasks and communicative," while another emphasized, "Strong communications from the start and nothing too much trouble." Overall, the sentiment regarding communication is overwhelmingly positive, showcasing Prialto's commitment to maintaining clear and effective dialogue with clients.
    • Operational & Admin Assistance for Security Services Company
      5.0 Oct 13, 2023

      They delivered tasks set in a timely manner. They integrated well within our team's communication via Slack and responded promptly to any needs. I was impressed with their in-depth onboarding process and level of communication.

      Read Full Review
    • Backoffice Outsourcing for Sales Training Company
      5.0 Jun 28, 2023

      They have exceeded our expectations in meeting our needs. They go above and beyond to create great communication.

      Read Full Review
    • Staff Augmentation for Software Firm
      5.0 Aug 1, 2022

      Very easy. We correspond real time using Teams, and meet in person once a week on a prescheduled call. The fluency of English spoken is off the charts by nearly everyone at the company.

      Read Full Review
    • Business Services for Coaching & Consulting Company
      5.0 Sep 16, 2021

      It's very clear. I have a weekly meeting with my VA to get a general update and I am sent a recap email at the end of each day about what he worked on and what was completed. The response times are very quick; when I send over a new process or task I receive a same day acknowledgement.

      Read Full Review
    • Administrative Support for Concierge Medicine Practice
      5.0 Dec 4, 2024

      The process started with a discovery call which was focused on learning about my needs. There was attention to detail including understanding what type of assistant would be the best fit. The leadership team was intimately involved during the onboarding process and attended the initial meetings to ensure alignment and role clarity. My VA is outstanding! eager to learn, great attitude, clear communication and open to feedback. The leadership team was also available for questions unrelated to the main project and offered guidance when needed.

      Read Full Review
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    4 of 5 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 5 times in the past 6 months

    In the last six months, client feedback for Prialto has been overwhelmingly positive, highlighting their responsiveness and efficiency. Clients noted significant improvements in productivity, with one user reporting a doubling of client capacity due to effective scheduling support. Prialto's team structure, which provides backup and multiple layers of support, was frequently praised. However, some clients suggested a need for greater industry awareness and flexibility in service packages. Overall, Prialto is viewed as a reliable partner in enhancing operational efficiency.
    Read 5 Recent Reviews

    Industry Experience

    The reviews reflect positive sentiment towards Prialto across various industries including Consulting, Finance, Healthcare, and Advertising. Clients appreciate their expertise in administrative support, project management, and operational efficiency. In Consulting, they excel at enhancing executive productivity and facilitating client engagement. In Finance, they streamline communication and data management. Healthcare clients value their patient scheduling support. Overall, Prialto's strengths lie in responsiveness, quality assistance, and a strong support infrastructure, making them a suitable choice for organizations seeking efficient administrative solutions.

    Read All Reviews

    Select Industry to see insights

    Consulting Software eCommerce Business services Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing Banks

    View projects from:

    United States (36) Canada (1) England (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish

    This provider is available in 6 time zones:

    • Hawaii Standard Time (HST)
    • Alaska Standard Time (AKST)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
    View Profile Visit Website
  • Callbox Logotype

    4.6 119 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Los Angeles, CA

    Services provided

    10% Call Center Services
    60% Sales Outsourcing
    20% Customer Service Outsourcing +1 service
    10% Back Office Outsourcing

    Callbox is a professional B2B lead generation and sales support company specializing in telemarketing services, outbound call center operations, and customer support services. The company consistently receives praise for its comprehensive and process-oriented approach, with 87% of reviewers highlighting effective project management and responsiveness. Additionally, 67% of reviews commend Callbox's ability to generate high-quality leads and appointments, underscoring its capability to enhance sales pipelines for various industries.

    See all 119 projects

    Reviews mention Translate ideas into products

    Clients commend Callbox for their ability to effectively translate complex ideas into targeted online advertising. One client noted, "They’ve been able to take the information that I’ve sent them and really translate it quite accurately into online advertising." Overall sentiment is positive, with clients appreciating Callbox's understanding of their business and proactive communication, although some express a desire for increased appointment generation.
    • Appointment & Lead Gen for Cloud-based Solutions Provider
      5.0 Feb 17, 2021

      They’ve been able to take the information that I’ve sent them and really translate it quite accurately into online advertising with the banner and display ads. Callbox has an understanding of what we do, and they’re able to articulate that accurately to our audience. I don’t have to spend time explaining who we are or what we do, which I appreciate.

      Read Full Review
    Read All Reviews
    29 of 57 Call Center Services reviews are 5 stars
    5 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation for Cybersecurity Solutions Provider

    4.5 — Callbox provides lead generation services for a cybersecurity solutions provider. The team contacts the client's white space ICP, sets up sales appointments, and drives webinar registrations. Read more
    Read 57 Reviews

    Industry Experience

    Callbox has demonstrated expertise across various industries, including IT Services, Healthcare, Software, and Financial Services. Clients consistently highlight their strong lead generation capabilities, high-quality appointments, and responsive communication. In the IT sector, they excel in delivering qualified leads and enhancing brand awareness. Healthcare clients appreciate their effective outreach and appointment setting. Overall, feedback reflects a positive sentiment, indicating Callbox is well-suited for businesses in technology and healthcare sectors seeking scalable marketing solutions.

    Read All Reviews

    Select Industry to see insights

    Chemicals & Biotechnology Transportation Information technology Software IT Services Healthcare Manufacturing Design Supply Chain, Logistics, and Transport Financial services Business services Other Industry Consulting Advertising & marketing Telecommunications Logistics & Supply Chain Construction Government Consumer Products Media Arts, entertainment & music

    Average Project Cost Breakdown

    $10,000 to $49,000 (60) Less than $10,000 (16) $50,000 to $199,999 (15) $200,000 to $999,999 (2)

    What Clients Have Said

    Clients consistently commend Callbox for delivering strong value for money, highlighting their effective lead generation and appointment-setting services. Feedback indicates that their pricing is competitive, with one client noting a significant increase in qualified leads and appointments. Another client emphasized the positive ROI achieved through their services. However, some reviews suggest room for improvement in lead quality and reporting, indicating a need for ongoing refinement to maximize value.
    Read All Reviews
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  • Big Outsource Logotype

    5.0 46 reviews
    Premier Verified
    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Services provided

    20% Call Center Services
    40% Customer Service Outsourcing
    30% Back Office Outsourcing +1 service
    10% Finance & Accounting Outsourcing (FAO)

    Big Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions.

    See all 46 projects

    Reviews mention Accommodating

    Clients have consistently praised Big Outsource for their accommodating nature, highlighting their impressive responsiveness to urgent requirements and changes. One client noted, 'Whenever we had urgent requirements or changes to be implemented, they swiftly adapted and accommodated our requests without compromising on quality.' Overall, the sentiment surrounding their accommodating service is highly positive, reinforcing their commitment to understanding and meeting client needs effectively.
    • Customer Service Outsourcing for E-Commerce Retail Company
      5.0 Aug 16, 2023

      Big Outsource exhibited exceptional project management skills. They consistently delivered on time and responded promptly to our evolving needs. Communication was seamless, ensuring that any adjustments were quickly addressed and implemented.

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    • Business & IT Consulting Services for Haircare Company
      5.0 Aug 5, 2023

      Big Outsource's project management approach was highly professional and efficient. They consistently met our deadlines and were responsive to our requests, demonstrating adaptability to our specific needs.

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    • Customer Support for Driving Technology Company
      5.0 Aug 4, 2023

      Big Outsource has shown impressive project management skills. They have always delivered on time and have been quick to respond to our needs, often providing proactive solutions to any challenges that arose.

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    10 of 10 reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 10 times in the past 6 months

    Recent client feedback for Big Outsource highlights their exceptional responsiveness and ability to improve operational efficiency across various sectors. Clients noted significant reductions in email response times and administrative workloads, with one remarking a 30% improvement in project turnaround. The team was praised for their proactive communication and understanding of brand nuances, contributing to enhanced client satisfaction. Suggestions for improvement included offering more proactive tool recommendations and weekend support options.
    Read 10 Recent Reviews

    Industry Experience

    Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.

    Read All Reviews

    Select Industry to see insights

    Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

    View projects from:

    United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 8 time zones:

    • Central European Time (CET)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Australia Central Time (ACT)
    • Australia Eastern Time (AET)
    • Mountain Standard Time (MST)
    • Singapore Standard Time (SGT)
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  • HelpSquad Logotype

    5.0 11 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA

    Services provided

    30% Call Center Services
    40% Back Office Outsourcing
    30% Customer Service Outsourcing

    HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

    See all 11 projects

    Reviews mention Helpful

    Clients have consistently praised HelpSquad for their responsiveness and helpfulness, particularly noting the impressive support from account managers. One client highlighted that all deadlines were met during implementation and emphasized the effectiveness of the live chat feature in generating new leads and facilitating customer communication. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by clients.
    • API Integration for Life Science Community
      5.0 Feb 29, 2024

      Since then, the team has been responsive and helpful. Our account manager is incredibly helpful and responsive, and we've never had any issues with the system itself.

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    2 of 2 reviews are 5 stars
    2 new reviews for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent client feedback for HelpSquad highlights exceptional communication and a strong alignment with client needs. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings within three months, praising the team's responsiveness and attention to detail. National University emphasized HelpSquad's robust product offering and the seamless integration of their services, citing high satisfaction without any required project management. Overall, sentiment is highly positive, emphasizing value for cost and effective service delivery.
    Read 2 Recent Reviews

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
    Read All Reviews

    More responsive than most other service providers

    HelpSquad is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • Helpware CX Logotype

    4.8 46 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine

    Services provided

    20% Call Center Services
    60% Customer Service Outsourcing
    20% Back Office Outsourcing

    Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

    See all 46 projects

    Reviews mention Puts the customer first

    Overall, client feedback highlights Helpware's strong commitment to customer satisfaction and support. One client emphasized their impressive track record and dedication to client needs, stating, 'Their commitment to client and customer satisfaction stands out.' Another client noted, 'HelpWare is constantly looking out for our company's best interest,' demonstrating a partnership approach. The sentiment reflects a consistent priority on customer-first strategies, enhancing communication and operational efficiency.
    • Video Dev, Graphics & Digital Mktg for Healthcare Mktg Firm
      5.0 Aug 7, 2024

      Helpware is friendly, dedicated, and willing to make as many changes as we need. It's a great partnership.

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    • Customer Support & Back-Office Work for Software Company
      5.0 Feb 5, 2020

      Their commitment to client and customer (our customers) satisfaction is impressive. Helpware team maintains a constant connection with myself and my team through Slack.

      Read Full Review
    • Staffing for Wine Distributor
      5.0 Aug 22, 2019

      I have been extremely impressed that HelpWare is constantly looking out for our company's best interest. If we have an employee who is sick or on vacation, they offer a back up employee. HelpWare also works around USA holidays and will even have the Kiev employees work during their own holidays if it benefits us.

      Read Full Review
    • Back Office & Digital Marketing Support for Digital Solutions Company
      5.0 Jan 9, 2019

      They're very thorough and responsible. They always make sure they understand the scope of the project and our guidelines, so we haven't had any issues with communication. They're always there for us.

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    17 of 21 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Digital Government Partner

    5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
    Read 21 Reviews

    Industry Experience

    Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.

    Read All Reviews

    Select Industry to see insights

    Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

    More responsive than most other service providers

    Helpware CX is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • Wing Assistant Logotype

    4.7 33 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Berkeley, CA

    Services provided

    20% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing +1 service
    20% Sales Outsourcing

    Wing Assistant is a company specializing in Contact Center Services and Customer Support Services, offering telephonic support and call handling. With a 100% positive feedback rate, clients commend their dedication, dependability, and timely delivery. Approximately 50% of reviewers emphasize the ease of collaboration and alignment with company values.

    See all 33 projects
    2 of 2 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Marketing & Outreach Services for Education Company

    5.0 — Wing Assistant provides ongoing marketing and outreach support for an education company. The team creates promotional materials and messages and reaches out to leads via calls, emails, and text Read more
    Read 2 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (11) $10,000 to $49,000 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Wing Assistant's competitive pricing and strong value for money. For instance, one client noted that their pricing fit their budget while delivering 'good value for cost.' Another remarked on achieving operational support at a fraction of the cost compared to U.S. services, underscoring their affordability. Overall, sentiments lean positively, with many clients expressing satisfaction with the quality of work relative to the investment, although a few mentioned occasional delays in communication.
    Read All Reviews

    More responsive than most other service providers

    Wing Assistant is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (25) Canada (2) Puerto Rico (1) England (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 6 time zones:

    • Greenwich Mean Time (GMT)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Australia Central Time (ACT)
    • Australia Eastern Time (AET)
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  • Ambs Call Center Logotype

    5.0 15 reviews
    Premier Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Jackson, MI

    Services provided

    100% Call Center Services

    Ambs Call Center is a comprehensive customer service center that provides a range of Contact Center Services, including Inbound Call Center and Customer Support Services. Reviews consistently highlight their excellent personal customer service and reliability, with 100% satisfaction reported in all reviews. Clients appreciate their seamless project management and alignment with company values, with 71% noting their excellent customer service and cultural fit.

    See all 15 projects

    Reviews mention Reliable

    Clients consistently commend Ambs Call Center for their reliability, noting that they can always reach a representative promptly. One client highlighted, 'the entire team is very reliable and knowledgeable,' while another stated, 'we can always call them, and someone picks up within one or two rings.' Overall, the sentiment reflects a strong confidence in the company's dependable service, enhancing client trust and satisfaction.
    • Call Center Services for Automotive Company
      5.0 May 20, 2020

      Responsiveness and Reliablilty.

      Read Full Review
    • Call Center for a District Health Department
      5.0 Jun 17, 2019

      Ambs Call Center’s reliability is impressive. We can always call them, and someone picks up within one or two rings. It’s great to know we have such reliability, not only for ourselves but also for the public.

      Read Full Review
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    Industry Experience

    Ambs Call Center has garnered positive feedback across several industries, specifically Healthcare, HVAC, Automotive, Advertising & Marketing, Utilities, Arts & Entertainment, Real Estate, and Retail. In the Healthcare sector, they are praised for outstanding customer service and reliability, enhancing patient coordination. HVAC clients appreciate their professionalism and quick response times. Automotive customers noted improved customer engagement. Overall, the sentiment is overwhelmingly positive, with clients highlighting Ambs' commitment to service excellence, effective communication, and adaptability across diverse industry needs.

    Read All Reviews

    Select Industry to see insights

    HVAC Automotive Advertising & marketing Utilities Arts, entertainment & music Real estate Retail Healthcare Legal

    More responsive than most other service providers

    Ambs Call Center is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    $149 100 minutes or 1+ calls each day. $600 500 minutes or 10+ calls each day. $2,945 2500+ minutes for large enterprises.

    Ambs Call Center's Answering Service Plan

    Get the best rates from the top answering service company in the US, founded in 1932. With decades of experience in being the friendly voice for thousands of businesses across the US, we believe we're ready to handle your calls. Want more information? Visit our pricing page today at https://www.ambscallcenter.com/answering-service-pricing.
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  • 1840 & Company Logotype

    4.8 15 reviews
    Premier Verified
    $10,000+
    < $25 / hr
    250 - 999
    Overland Park, KS

    Services provided

    15% Call Center Services
    20% Customer Service Outsourcing
    20% HR Outsourcing +3 services
    15% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO)
    15% Sales Outsourcing

    1840 & Company is a contact center service provider specializing in inbound and outbound call handling, customer support, and telemarketing services. Reviewers highlight their excellent project management, adaptability, and ability to consistently meet deadlines. Approximately 95% of feedback praises their responsiveness and professionalism, with a notable focus on their alignment with client needs and values.

    See all 15 projects

    Reviews mention Communicative

    Overall, client feedback highlights 1840 & Company as highly communicative and responsive. Clients noted their 'extremely organized' approach and 'excellent communication,' which facilitated timely project management and effective collaboration. One client emphasized their 'clear and concise communication,' while another praised their 'thorough communication' and attentiveness to needs. This consistent sentiment across reviews reflects a strong commitment to client engagement, enhancing the overall project experience.
    • Recruitment Services for Performance Marketing Company
      5.0 Aug 19, 2024

      They were extremely organized, well-communicated, and professional in their approach. Email or Messaging App were the primary forms of communication. I'm very impressed by 1840 and eager to continue working with you all even if the Meta roles didn't work out yet.

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    • B2B Phone Sales Team Dev & Mgmt for VoIP Telecom Provider
      5.0 Jun 21, 2024

      Project management had excellent communication, set a good cadence and had excellent follow through on deliverables. The engagement from the team was very good. They delivered what was promised on time and with very good results.

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    • Recruitment Services for Manufacturing Company
      4.5 Dec 15, 2023

      Their ability to source quality candidates despite geographical challenges and the regular constructive communication. At times their follow up was too regular whilst we progressed through a thorough vetting process.

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    • Backoffice Support for Coffee Shop
      4.5 Jan 23, 2023

      We were impressed with their clear and concise communication and the ability to source qualified offshore talent. Email was used as the communication tool.

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    • Staff Recruitment for Startup Incubator & Accelerator
      5.0 Jul 29, 2022

      They're quick, timely, efficient, and communicate effectively. We use enterprise software called HUI to collaborate and Whereby for our meetings.

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    3 of 4 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Healthcare Co

    5.0 — 1840 & Company provides call center services for a healthcare company. The team has handled inbound calls, created tickets for the client's customer service team, and made outbound calls to Read more
    Read 4 Reviews

    Industry Experience

    1840 & Company has demonstrated expertise across various industries, including Healthcare, eCommerce, Advertising & Marketing, Telecommunications, Software, Financial Services, Manufacturing, Food & Beverages, Retail, and Business Services. Clients commend their recruitment efficiency, quick responsiveness, and high-quality candidate sourcing, leading to significant business growth and improved operational outcomes. Overall sentiment across industries is highly positive, highlighting 1840 & Company's adaptability and effective communication as key strengths.

    Read All Reviews

    Select Industry to see insights

    Healthcare eCommerce Advertising & marketing Telecommunications Software Financial services Manufacturing Business services Food & Beverages Retail Human Resources

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight 1840 & Company as providing excellent value for money, with many noting that their pricing aligns well with their budgets. For instance, one client emphasized that the pricing fit their budget and offered good value for the cost, while another mentioned the company's ability to deliver quality candidates without wasting time. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided.
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  • MarKam Solutions Logotype

    5.0 9 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Sofia, Bulgaria

    Services provided

    30% Call Center Services
    20% Customer Service Outsourcing
    20% IT Managed Services +2 services
    20% Sales Outsourcing
    10% Back Office Outsourcing

    MarKam Solutions is a prominent provider of Call Center Services, excelling in Customer Support and Phone Support. With 100% positive feedback, clients consistently praise their cost efficiency and exceptional project management, noting their adaptability and communication skills. Approximately 40% of reviewers highlight MarKam Solutions' alignment with company values, while 60% emphasize their data-driven and innovative approach.

    See all 9 projects

    Reviews mention Reliable

    Clients consistently praise MarKam Solutions for their reliability and professionalism. One review highlighted their exceptional project management, noting that they adhered to timelines, delivered milestones on schedule, and demonstrated responsiveness to client needs. The client reported a 50% increase in lead generation and a 20% reduction in sales cycle time, attributing these successes to MarKam's dependable approach. Overall, the sentiment indicates a strong trust in their ability to deliver results efficiently.
    • Sales Outsourcing & Lead Gen for Advertising Account Co
      5.0 Feb 13, 2025

      MarKam Solutions demonstrated exceptional project management throughout our collaboration. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities. Whenever new needs arose, they acted with agility — offering practical solutions, strategic insights, and a hands-on approach that ensured smooth execution and consistent results. Overall, their professionalism and reliability made the entire process efficient and stress-free.

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    3 of 3 reviews are 5 stars
    1 new review for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 3 times in the past 6 months

    In the past six months, MarKam Solutions has received consistently positive feedback for their exceptional project management and adaptability. Clients highlighted their proactive communication and ability to tailor solutions to meet specific needs, as evidenced by one client's remark on their 'personal approach' despite budget constraints. Another noted a 50% increase in lead generation and a 35% improvement in conversion rates due to MarKam's strategic methods. Overall, clients expressed satisfaction with the quality of service and responsiveness, indicating a strong fit for various project requirements.
    Read 3 Recent Reviews

    Industry Experience

    MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.

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    Select Industry to see insights

    Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

    View projects from:

    United States (4) Bulgaria (3) England (1)

    This provider is fluent in 10 languages:

    • Arabic
    • English
    • Dutch
    • German
    • Romanian
    • Spanish
    • Swedish
    • Russian
    • Portuguese
    • Italian
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  • Purple Sales Logotype

    4.7 19 reviews
    Premier Verified
    $5,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Services provided

    10% Call Center Services
    65% Sales Outsourcing
    10% CRM Consulting and SI +3 services
    5% Content Marketing
    5% Email Marketing
    5% Web Design

    Purple Sales is a sales development and contact center services company specializing in lead generation, appointment setting, and outbound call center services. The reviews highlight their impressive ability to integrate with clients' teams, with 100% of reviewers noting their efficient project management and communication. Positive feedback is prevalent, with 95% of reviewers praising their strategic approach and customer-focused service. Purple Sales is highly regarded for its proficiency in securing qualified leads and enhancing clients' sales pipelines.

    See all 19 projects

    Reviews mention Transparent

    Clients have expressed a positive sentiment regarding Purple Sales' transparency throughout their engagement. One client noted the importance of requesting transparency about completed and pending tasks, highlighting a desire for clearer communication. Additionally, regular weekly meetings were mentioned as a method to review progress, showcasing a commitment to open dialogue. However, there were also suggestions for improved internal coordination to enhance predictability in workflow, indicating a need for better tracking mechanisms.
    • Web Dev & Email Campaigns for R&D Management Company
      4.0 Dec 3, 2020

      We have weekly meetings to look at the numbers and see how we’re doing. We use Google Meet video conference calls. Ask them to be transparent about what they’ve done and not done.

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    Industry Experience

    Purple Sales has demonstrated strong expertise across various industries including Human Resources, Information Technology, IT Services, Business Services, Telecommunications, Non-profit, Advertising & Marketing, Energy & Natural Resources, and Media. Client feedback highlights their effectiveness in lead generation, appointment setting, and sales strategy development. Overall, sentiment is highly positive, emphasizing their attentive service, innovative solutions, and commitment to client success, making them a suitable partner for organizations seeking impactful sales and marketing support.

    Read All Reviews

    Select Industry to see insights

    Energy & natural resources Information technology IT Services Business services Telecommunications Non-profit Software Advertising & marketing Media Human Resources

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (1)

    What Clients Have Said

    The feedback regarding Purple Sales' cost and value for money is predominantly positive. Clients frequently highlight that their pricing fits within budgetary constraints while delivering substantial value. For instance, one client noted, 'we chose them because their pricing fit our budget, and they offered good value for the cost.' Another client emphasized, 'good value for cost' as a significant factor in their selection. Overall, clients express satisfaction with the return on investment, often citing measurable outcomes such as increased leads and improved sales metrics.
    Read All Reviews

    View projects from:

    Canada (13) United States (4) France (1)

    This provider is fluent in 2 languages:

    • English
    • French

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)
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  • Valoris Center Logotype

    4.9 13 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% CRM Consulting and SI

    Valoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.

    See all 13 projects

    Reviews mention Knowledgeable

    The feedback regarding Valoris Center highlights their extensive knowledge and experience, as noted by a Customer Experience Manager who emphasized their professional team and ability to customize solutions. Clients appreciate their expertise in conducting customer satisfaction surveys and lead management, which significantly enhanced service quality and customer loyalty. The overall sentiment is positive, with clients recognizing Valoris as a reliable partner capable of delivering valuable insights and effective collaboration.
    • BPO for Automobile Importer And Distribution Company
      5.0 Jan 13, 2023

      Their previous experience and knowledge, the professional team, and their willingness to customize the solution for us.

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    1 of 2 reviews are 5 stars
    1 new review for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent feedback on Valoris Center highlights their strong performance in customer support and satisfaction. Clients from diverse sectors commend their proactive approach, high service standards, and alignment with business values. For instance, one client noted a 95% SLA achievement and a 92% customer satisfaction rate, while another appreciated their flexibility in adapting to business needs. Areas for improvement include enhancing digital solution offerings and refining ticket distribution processes. Overall, sentiment is highly positive, indicating Valoris Center as a reliable partner.
    Read 2 Recent Reviews

    Industry Experience

    Valoris Center has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, and Business Services. Clients commend their customer-centric approach, high service standards, and flexible solutions. In Financial Services, they excelled in customer satisfaction and efficient service delivery, achieving high satisfaction rates. In eCommerce, their appointment setting demonstrated strong engagement. Overall, Valoris Center is particularly well-suited for organizations seeking robust customer support and operational efficiency in dynamic environments.

    Read All Reviews

    Select Industry to see insights

    Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend Valoris Center for their competitive pricing and excellent value for money. Multiple reviews highlight that their pricing aligns well with budgets while delivering high-quality services. For instance, one client noted 'good value for cost' and another emphasized the 'price-performance ratio in line with our expectations.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making Valoris a reliable partner for various business needs.
    Read All Reviews
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  • Lunas Consulting Logotype

    Lunas Consulting

    5.0 27 reviews
    Premier Verified
    $1,000+
    Undisclosed
    10 - 49

    Services provided

    20% Call Center Services
    50% Sales Outsourcing
    30% Business Consulting

    Lunas Consulting is a business consulting firm specializing in enhancing lead generation, sales processes, and digital marketing strategies. Across the reviews, 100% of clients praised their data-driven solutions and ability to tailor strategies to industry-specific needs. With consistently high ratings, Lunas Consulting is commended for their timely project management and personalized approach, resulting in significant improvements in conversion rates and client engagement.

    See all 27 projects

    Reviews mention High-quality work

    Clients consistently commend Lunas Consulting for delivering high-quality work that exceeds expectations. One client highlighted their impressive results, noting a significant increase in organic traffic and improved conversion rates. Another client emphasized the tailored approach and effective strategies that led to successful lead generation, stating, 'Hands down, the quality' sets Lunas apart from competitors. Overall, the sentiment reflects a strong appreciation for their commitment to excellence and data-driven strategies.
    • Digital Marketing for Conversational AI Analytics Provider
      5.0 May 12, 2023

      Hands down, the quality. There are tons of lead generation companies out there, but most take the same approach and don't have the results. Lunas takes a tailored approach to every business they work with, are constantly using the latest and greatest tool, and best of all, show results!

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    3 of 3 reviews are 5 stars
    Less than $10,000 avg. project cost

    Reviewed 3 times in the past 6 months

    In the past six months, Lunas Consulting has received overwhelmingly positive feedback, highlighting their expertise in enhancing outreach strategies and go-to-market messaging. Clients noted significant improvements in meeting conversions and buyer engagement, with one CEO praising their quick adaptability to shifting targets. The IT Director emphasized Lunas' ability to create tailored messaging that resonated with specific personas, leading to deeper conversations. Overall, clients expressed high satisfaction with timely deliverables and exceptional communication, with no areas for improvement identified.
    Read 3 Recent Reviews

    Industry Experience

    Lunas Consulting has demonstrated significant expertise across various industries including Software, Financial Services, Information Technology, Beauty & Cosmetics, Retail, and Business Services. The consensus among clients highlights their strengths in enhancing lead generation, optimizing messaging tailored to specific personas, and improving sales processes, leading to increased conversion rates and stronger customer engagement. Overall, sentiment is overwhelmingly positive, particularly in Software and Financial Services, where clients reported substantial growth in performance and satisfaction.

    Read All Reviews

    Select Industry to see insights

    Software Financial services Information technology Beauty & Cosmetics Retail Business services Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (8) Less than $10,000 (4) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently highlight Lunas Consulting's excellent value for money, noting that their pricing aligns well with budgets. For instance, one client emphasized that Lunas offered 'good value for cost' and another stated that their pricing 'fit our budget.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, as multiple reviews commend the company's ability to deliver impactful results without exceeding financial constraints.
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  • Atlantic Growth Solutions Logotype

    4.9 13 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    10 - 49
    Fredericton, Canada

    Services provided

    65% Sales Outsourcing
    15% Corporate Training & Coaching
    10% CRM Consulting and SI +1 service
    10% Recruiting

    Atlantic Growth Solutions is a company specializing in Telemarketing Services and Outbound Call Center operations, serving as a marketing and sales arm for lead generation in the B2B sector. Reviews indicate a 100% satisfaction rate with their efficient project management and personalized engagement model. Clients appreciate the flexibility and dedication of key personnel, though some suggest additional resources could enhance efficiency.

    See all 13 projects

    Industry Experience

    Atlantic Growth Solutions has garnered positive feedback across various industries, including Government, Chemicals & Biotechnology, Consulting, Information Technology, Healthcare, Transportation, Energy & Natural Resources, Consumer Products, and Software. Clients commend their expertise in lead generation, sales process optimization, and strategic coaching, demonstrating a strong results-oriented approach. Overall sentiment indicates a high level of satisfaction and effective project management, particularly in industries emphasizing B2B sales and technology-driven solutions.

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    Select Industry to see insights

    Software Other Industry Chemicals & Biotechnology Information technology Healthcare Transportation Energy & natural resources Consumer Products Consulting Government

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) Less than $10,000 (3) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently praised Atlantic Growth Solutions for delivering strong value relative to their pricing. One client highlighted that their decision to engage was influenced by the company's pricing fitting their budget while providing great value. Another noted that the tailored and insightful advice received exceeded expectations, emphasizing the quality of work relative to the investment. Overall, feedback reflects a positive sentiment regarding cost-effectiveness and the perceived return on investment.
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    More responsive than most other service providers

    Atlantic Growth Solutions is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Canada (12) United States (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 7 time zones:

    • Greenwich Mean Time (GMT)
    • Central European Time (CET)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
    • Canada Newfoundland Time (CNT)
    View Profile Visit Website
  • OBI Services Logotype

    OBI Services

    5.0 19 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    35% Call Center Services
    35% Back Office Outsourcing
    10% Content Marketing +2 services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    OBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements.

    See all 19 projects

    Reviews mention Adaptable

    Overall sentiment regarding OBI Services' adaptability is highly positive. Clients consistently praised their ability to respond effectively to changing project requirements. For instance, primeNumber Inc. highlighted their quick adaptation to internal data structures, while Scrambly noted their proactive approach to evolving support needs. Tractive emphasized OBI's flexibility in integrating with their systems, and Go Explore With Us commended their willingness to learn new tasks rapidly. This adaptability contributed significantly to project success and client satisfaction across multiple engagements.
    • Video Mktg, Graphic & Web Design for Content Creation Firm
      5.0 Jul 30, 2024

      The most impressive thing to me about OBI Services is that they feel like family. Kristine has been my account manager from the very beginning and over 2 years, we've grown to know each other so well and I simply love the personable touch. Beyond that, I have countless tickets that have ended with statements like, "Wow team! My mind is blown." Their deliverables continue to get better and better over time. They adapt well and they speak extremely well english. Anytime they didn't know how to support me in a task given, they were easy to provide feedback and instruction to and they were quickly supporting me. They transition well and they find ways to improve processes. I simply couldn't imagine doing business without them.

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    • Back Office Outsourcing for Real Estate Company
      5.0 Jun 5, 2025

      OBI Services demonstrated excellent project management deliverables were consistently on time, communication was clear, and they adapted quickly to changing needs and property cycles. They were proactive and always ready to take initiative.

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    • Customer Support Outsourcing for Pet Tracking Company
      5.0 Oct 22, 2025

      OBI Services demonstrated solid project management throughout the engagement. They were responsive to feedback, adaptable to changing priorities, and open to implementing process improvements based on our customer experience standards. What stands out most about OBI Services is their commitment to flexibility and continuous improvement. They quickly adapted to our systems, tone, and workflows, showing genuine interest in understanding our brand and customer expectations.

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    • Customer Service Outsourcing for Rewards Platform
      5.0 Oct 22, 2025

      OBI Services demonstrated strong project management throughout the engagement. They consistently delivered tasks and reports on schedule, maintained proactive communication, and quickly adapted to Scrambly’s evolving support needs. Their team leads were responsive, provided regular progress updates, and ensured all deliverables met our quality and timeline expectations. What impressed us most about OBI Services was their commitment to quality and adaptability. They quickly understood Scrambly’s platform and user base, maintained a consistently high level of professionalism, and showed genuine dedication to improving user satisfaction. Their flexibility, proactive communication, and data-driven approach set them apart from other outsourcing partners.

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    • Data Entry & Mgmt Support for Data Platform Solutions Co
      5.0 Nov 7, 2025

      Their team was highly responsive to our feedback and adaptable to changing requirements, ensuring that our project objectives were met efficiently and without delays. The only minor challenge was the initial learning curve as their team familiarized themselves with our internal data structures and workflow. However, they adapted quickly, implemented feedback efficiently, and maintained high-quality performance throughout the project.

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    Industry Experience

    OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.

    Read All Reviews

    Select Industry to see insights

    Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & services

    Average Project Cost Breakdown

    $10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (3)

    What Clients Have Said

    Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.
    Read All Reviews

    More responsive than most other service providers

    OBI Services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • LEX Reception Logotype

    LEX Reception

    4.9 32 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    250 - 999

    Services provided

    50% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    LEX Reception offers comprehensive Contact Center Services, specializing in Inbound Call Center and Customer Care Services for legal firms. The reviews highlight their ability to provide professional, empathetic, and 24/7 telephonic support. Approximately 90% of feedback is positive, emphasizing their proactive communication, script customization, and client satisfaction. Clients appreciate their seamless integration with existing systems and consistent call handling, with some recommending improvements in language options and app functionality.

    See all 32 projects

    Reviews mention Professional

    The overall sentiment regarding professionalism for LexReception is highly positive. Clients frequently commend the team for their courteous, adaptable, and efficient service. One client noted, 'They’re always professional and courteous,' while another highlighted their 'positive vibe and good attitude.' LexReception's ability to build rapport and treat clients as part of the team is consistently praised, underscoring their commitment to delivering a superior level of service.
    • Call Answering Service for Boutique Law Firm
      5.0 Oct 14, 2019

      They are fast to adapt to changes and very, very easy to communicate with. They're always professional and courteous.

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    • Reception Services for Criminal Defense Law Firm
      5.0 Sep 23, 2019

      It’s great having a professional team to answer our calls and ensure leads are being captured even when we’re not in the office. Their ability to customize a script and speak in a warm, professional way to our callers is great.

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    • Call Answering Services for Law Practice
      5.0 Sep 16, 2019

      The level of professionalism stands out. Their receptionists have a positive vibe and a good attitude. They're outgoing and they do a good job of building rapport with my clients.

      Read Full Review
    • Virtual Receptionist Service for Law Firm
      5.0 Sep 9, 2019

      LexReception has allowed our business to grow and prosper by affordably providing a live human to answer the phone in a professional, friendly manner when our in-house staff cannot.

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    • Phone Answering Service for Law Firm
      5.0 Sep 6, 2019

      I've actually had clients comment that the person who answers our phone was really professional. It's been great to have them as a partner.

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    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, clients have expressed high satisfaction with LEX Reception's professional and responsive service, particularly highlighting the positive impact on client communication and appointment scheduling. One client praised their dedicated account manager, Latasha, for her tailored support and valuable insights, which enhanced business operations. However, suggestions for improvement included the addition of appointment calendar access in their mobile app and the availability of Arabic-speaking receptionists.
    Read 1 Recent Review
    26 of 29 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Immigration Law Firm

    5.0 — LEX Reception provides call center services for an immigration law firm. The team is responsible for responding to client calls, scheduling appointments, and collecting client intake information. Read more
    Read 29 Reviews

    View projects from:

    Phoenix, Arizona (2) Gilbert, Arizona (1) East Islip, New York (1) Silver Spring, Maryland (1) St. Louis, Missouri (1) Lubbock, Texas (1) Mankato, Minnesota (1) Akron, Ohio (1) Anaheim, California (1) Los Angeles, California (1) Pasadena, California (1) Redlands, California (1) Baltimore, Maryland (1) Rockville, Maryland (1) Denver, Colorado (1) San Francisco, California (1) Portland, Oregon (1) Vancouver, Washington (1) Newton, Massachusetts (1) Wakefield, Massachusetts (1) Worcester, Massachusetts (1) Charlottesville, Virginia (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Hillsborough, North Carolina (1) Monroe, Louisiana (1) Gold River, California (1) Saint George, South Carolina (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish

    This provider is available in 2 time zones:

    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
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  • Boldr. Logotype

    4.8 10 reviews
    Premier Verified
    $1,000+
    Undisclosed
    1,000 - 9,999
    Santa Monica, CA

    Services provided

    15% Call Center Services
    50% Customer Service Outsourcing
    15% Back Office Outsourcing +2 services
    15% Employer of Record (EOR) Services
    5% Data Annotation Services

    Boldr. is a customer service center specializing in contact center services and call handling. They provide both inbound and outbound call center solutions, including lead qualification, live chat, and telephonic support. Reviews indicate high customer satisfaction and seamless integration with client businesses, with recurring praise for their adaptability and management capabilities. However, staying responsive to changes and providing more proactive feedback are noted areas for improvement.

    See all 10 projects
    2 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Insurance Company

    5.0 — Boldr. provides call center services for an insurance company. The team qualifies leads and their needs using an internal script the client provides, then passes leads over to a sales agent. Read more
    Read 3 Reviews

    Industry Experience

    Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.

    Read All Reviews

    Select Industry to see insights

    Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

    More responsive than most other service providers

    Boldr. is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (6) Austria (1) Canada (1)

    This provider is fluent in 3 languages:

    • English
    • Spanish
    • Filipino
    View Profile Visit Website
  • IntelligentBee Logotype

    4.8 9 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    250 - 999
    Iași, Romania

    Services provided

    30% Call Center Services
    50% Customer Service Outsourcing
    20% Back Office Outsourcing

    IntelligentBee is a versatile IT services company specializing in customer support, technical support, and software development. Client reviews highlight their flexibility, ability to deliver projects on time, and high-quality service. Approximately 90% of reviewers appreciate their commitment to understanding clients' needs and maintaining excellent communication. Suggestions for improvement focus on minor documentation and scheduling aspects.

    See all 9 projects

    Reviews mention High-quality work

    Clients consistently praise IntelligentBee for delivering high-quality work across various projects. One client noted their 'very good' quality of work and highlighted their 'fast learners' and 'quick to respond' attributes. Another client emphasized their 'excellent technical execution skills' and ability to deliver a 'high-quality product, always on time.' Overall, the sentiment regarding the quality of work is overwhelmingly positive, with clients expressing satisfaction with the results and the team's proactive approach.
    • Data Entry for Automative Dealers
      4.5 Apr 15, 2021

      The quality of work was very good. Fast learners, accurate, quick to respond.

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    • Web & Mobile App Dev for Events Platform
      5.0 Jan 22, 2020

      They came proactively with solutions for our ideas, based on their experience in working with SaaS applications. They backed up with excellent technical execution skills, delivering a high-quality product, always on time.

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    • Application Development for Influencer Networking Platform
      5.0 Dec 4, 2019

      From 100 people, 90% told me the app’s flow was very good. IntelligentBee has delivered very good quality, but we need to stay close to the users in order to improve on the UX.

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    • Development and Support for Communication Platform
      5.0 Apr 24, 2017

      IntelligentBee’s development work is driving a bit over a third of our monthly recurring revenue. The quality and scale had to be there for this to happen. They have created an environment that makes employees happy to be working for the company. This certainly shows in IntelligentBee’s productivity and ability to be flexible, quick, and high-quality.

      Read Full Review
    Read All Reviews
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, reviews for IntelligentBee highlight their exceptional IT support services, with clients noting impressive response times and high satisfaction rates. One client from Gorgias emphasized their flexibility and ability to handle diverse tasks beyond initial agreements. However, a suggestion for improvement was made regarding better documentation of standard operating procedures. Overall, the sentiment is overwhelmingly positive, showcasing IntelligentBee as a reliable partner for technical support.
    Read 1 Recent Review

    Average Project Cost Breakdown

    $200,000 to $999,999 (2) Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Client feedback on IntelligentBee highlights their strong value for money, with many stating the services provided fit within budget while delivering high-quality results. One client noted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned saving significantly compared to local alternatives. Overall, the sentiment is positive, with clients appreciating the flexibility and responsiveness of the team, often resulting in successful outcomes for their projects.
    Read All Reviews
    $1,200 Companies that are looking to grow their bussiness $2,800 Medium sized communities that needs management $5,000 Companies with large volumes of social interaction

    Community Management

    Boost brand loyalty and reduce support tickets with our integrated Community Management service. We actively engage, moderate, and support your online community across channels—fostering real-time feedback, personalized interaction, and a loyal, empowered customer base.
    View Packages
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  • Remote Team Solutions Logotype

    5.0 22 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    250 - 999
    Torreón, Mexico

    Services provided

    10% Call Center Services
    10% Back Office Outsourcing
    10% Customer Service Outsourcing +7 services
    10% Employer of Record (EOR) Services
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% IT Staff Augmentation
    10% Recruitment Process Outsourcing
    10% Sales Outsourcing
    10% Staffing

    Remote Team Solutions is a company providing comprehensive call center and customer support services, including phone support and customer care services. Reviewers highlight their responsiveness, organization, and ability to integrate seamlessly into existing teams, leading to increased productivity and customer retention. While 100% of the feedback is positive, some note room for improvement in ramp-up times.

    See all 22 projects
    1 of 1 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Pest Control Company

    5.0 — A pest control company hired Remote Team Solutions to handle their customer support efforts. Their responsibilities include answering our phone calls and responding to customer concerns and needs. Read more
    Read 1 Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.
    Read All Reviews

    More responsive than most other service providers

    Remote Team Solutions is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
  • JMS Elite Logotype

    4.9 7 reviews
    Premier Verified
    $25,000+
    $50 - $99 / hr
    10 - 49
    Willoughby, OH

    Services provided

    10% Call Center Services
    70% Sales Outsourcing
    20% Market Research

    JMS Elite is a company specializing in Contact Center Services, offering expertise in both inbound and outbound call handling. Across various reviews, the company is praised for its effective lead generation and telemarketing services, with customers consistently highlighting their professionalism and insightful reporting. Approximately 100% of reviewers commend their ability to integrate seamlessly with client operations and provide valuable customer intelligence.

    See all 7 projects
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent client feedback for JMS Elite highlights their exceptional professionalism and responsiveness, particularly in lead generation efforts. A president of an insurance company praised their commitment to quality, noting the impressive competence of their business development executives. Clients appreciate the timely delivery of reports and regular communication, which fosters a collaborative partnership. The firm is recognized for its focus on hiring experienced salespeople, contributing to a successful and supportive working relationship.
    Read 1 Recent Review
    4 of 4 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Outreach & Lead Prospecting for Software & Sensors Co

    5.0 — A software and sensors company partners with JMS Elite to conduct customer outreach. Using contact lists and talking points, JMS Elite calls potential customers, identifies leads, and schedules Read more
    Read 4 Reviews

    Industry Experience

    JMS Elite has garnered positive feedback across various industries including Energy & Natural Resources, IT Services, Advertising & Marketing, Manufacturing, Software, and Insurance. Clients commend their effective lead generation, professionalism, and adaptability, noting significant improvements in client outreach and sales pipelines. Their expertise particularly shines in IT Services and Software, where they excel at engaging decision-makers. Overall sentiment is highly favorable, indicating JMS Elite is well-suited for clients seeking dedicated sales support in these sectors.

    Read All Reviews

    Select Industry to see insights

    IT Services Advertising & marketing Manufacturing Software Energy & natural resources Insurance

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients have consistently praised JMS Elite for their value for money, noting that their investment yields significant returns. One client mentioned spending $50–$65 per hour, highlighting that this investment 'really pays off' by doubling their active pipeline. Another client, with an investment of $120,000, reported record growth attributed to JMS Elite's efforts. Overall, the sentiment reflects satisfaction with the pricing structure and the quality of service provided.
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  • Uptown Creation Logotype

    5.0 20 reviews
    Premier Verified
    $1,000+
    $150 - $199 / hr
    10 - 49
    Iowa City, IA

    Services provided

    35% Social Media Marketing
    20% Marketing Strategy
    20% Sales Outsourcing +2 services
    15% Email Marketing
    10% Direct Marketing

    Uptown Creation is a LinkedIn marketing agency specializing in LinkedIn outreach, content creation, and lead generation. With a 100% positive feedback rate across reviews, clients consistently praise their expertise in LinkedIn strategies, professionalism, timely delivery, and ability to generate high-quality leads and meetings. Notably, 100% of reviewers commend their approach to crafting personalized campaigns and understanding client needs.

    See all 20 projects

    Reviews mention Unique expertise

    Clients consistently praise Uptown Creation for their unique expertise in LinkedIn outreach, noting their ability to generate high-quality leads and meetings. One client highlighted the absence of automation and bots as a key differentiator, stating it was the best campaign they had run. Another remarked on their innovative 'LinkedIn-First Outbound' strategy, which they had not encountered elsewhere. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in the results and the tailored approach provided by Uptown Creation.
    • LinkedIn Outreach Services for Inbound Marketing Agency
      5.0 Jul 3, 2024

      The fact that they don't use bots or automation was what initially drove me to work with Uptown Creation. I've tried a lot of tactics on LinkedIn, but this has by far been the best campaign we've ever run as a company. They approach LinkedIn outreach uniquely by targeting active people and sending relevant messages to our prospects. It's clear that they're experts at LinkedIn outreach specifically, which is what I wanted.

      Read Full Review
    • Sales Outreach Strategy & SMM for Real Estate Tech Company
      5.0 Jan 5, 2024

      We struggled to implement a LinkedIn Outreach strategy on our own for months. We just didn't see consistent results on LinkedIn until we started working with Uptown Creation. I can see now why we were missing the mark with our own targeting and messaging strategies. They know more about LinkedIn than any other company, and it's not even close.

      Read Full Review
    • LinkedIn Sales Strategy for Security-First IT Services Co
      5.0 Jan 4, 2024

      Their expertise in LinkedIn Outreach and overall cold outreach has impressed me the most. From targeting to messaging their strategy is unique and something I haven't seen anyone else in the market do. We've worked with a number of underwhelming lead generation and outbound sales teams - Uptown Creation has been a breath of fresh air.

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    • LinkedIn Mktg for Executive Search & Talent Solutions Firm
      5.0 Jul 26, 2025

      Their team is excellent. Very professional and responsive. They are also the most knowledgeable people I've ever met when it comes to LinkedIn. We're impressed with their LinkedIn expertise and ability to work with me to create a campaign that feels like my own.

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    4 of 4 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 4 times in the past 6 months

    In recent reviews, Uptown Creation has received overwhelmingly positive feedback for their LinkedIn strategy and outreach services. Clients praised their responsiveness and professionalism, with one noting they booked 37 meetings and generated over $700,000 in pipeline. Another emphasized their expertise, stating they booked 30 meetings leading to seven-figure pipeline growth. The team's ability to turn data into actionable insights and maintain clear communication was highlighted as a key strength. Overall, clients reported high satisfaction with their results and collaboration.
    Read 4 Recent Reviews

    Industry Experience

    Uptown Creation has garnered positive feedback across various industries including Advertising & Marketing, Business Services, Financial Services, IT Services, Healthcare, and more. Clients consistently praise their expertise in LinkedIn outreach, lead generation, and content strategy, resulting in significant revenue generation and successful engagement with target markets. The overall sentiment reflects strong satisfaction with their professional communication, timely delivery, and tailored approach, making them a suitable partner for businesses looking to enhance their LinkedIn presence and achieve measurable growth.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Business services Financial services Information technology Healthcare Research Software Consumer Products Consulting Real estate IT Services

    Average Project Cost Breakdown

    $10,000 to $49,000 (7) Less than $10,000 (5) $50,000 to $199,999 (5)

    What Clients Have Said

    Clients consistently highlight Uptown Creation's exceptional value for money, emphasizing their competitive pricing and impressive results. For instance, one client noted, "Good value for cost" and reported generating over $700,000 in pipeline, while another stated, "Pricing fit our budget" and achieved a 12X ROI. Overall sentiment reflects satisfaction with the quality of service relative to cost, reinforcing Uptown Creation's reputation as a cost-effective partner in lead generation and LinkedIn outreach.
    Read All Reviews
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  • Paragon Sales Solutions Logotype

    4.9 44 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    10 - 49
    Countesthorpe, England

    Services provided

    25% Call Center Services
    25% Sales Outsourcing
    25% Social Media Marketing +3 services
    10% Other Marketing
    10% Web Design
    5% Business Consulting

    Paragon Sales Solutions is a company specializing in Contact Center Services, focusing on lead generation, telesales, and customer support services. Reviews highlight their enthusiasm, adaptability, and professional approach, with 90% of clients noting impressive communication and project management skills. They successfully generate leads and build client relationships, although some suggest improvements in reporting and meeting booking efficiency.

    See all 44 projects
    3 of 3 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 3 times in the past 6 months

    Recent reviews for Paragon Sales Solutions indicate a strong overall sentiment, highlighting their expertise, responsiveness, and effective project management. Clients praised the team's knowledge and willingness to assist, noting successful outcomes such as website redesigns and lead generation for demos. One client emphasized the clarity and simplicity of communication, while another noted the team's flexibility and timely delivery. Overall, clients expressed high satisfaction with no significant areas for improvement identified.
    Read 3 Recent Reviews

    Average Project Cost Breakdown

    Less than $10,000 (17) $10,000 to $49,000 (2) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently highlight Paragon Sales Solutions' competitive pricing and exceptional value for money. For instance, one client noted that their pricing 'fit our budget,' while another emphasized the 'good value for cost' offered. Overall, the sentiment is overwhelmingly positive, with numerous clients appreciating the company's ability to deliver results without exceeding financial expectations. Their flexibility in accommodating different budgetary needs further reinforces their reputation for providing cost-effective solutions.
    Read All Reviews

    More responsive than most other service providers

    Paragon Sales Solutions is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    England (27) Ireland (1) Malaysia (1) United States (1)
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  • Adentcom Contact Center & BPO Logotype

    Adentcom Contact Center & BPO

    4.9 6 reviews
    Premier Verified
    Undisclosed
    < $25 / hr
    50 - 249

    Services provided

    40% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing

    Adentcom Contact Center & BPO is a professional contact center service provider specializing in inbound and outbound call center services, customer support, and telemarketing services. The company is highly regarded for its responsive communication, adaptability, and alignment with client values, with 100% of reviewers praising their professionalism and project management. Clients consistently report high satisfaction with Adentcom’s ability to deliver results effectively.

    See all 6 projects
    1 of 2 reviews are 5 stars
    2 new reviews for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent client feedback on Adentcom Contact Center & BPO highlights their strong alignment with client values and effective communication. Clients praised their responsiveness and professionalism, particularly noting the excellent English skills of assigned agents. One client emphasized the company's commitment to their success, while another appreciated their adaptability to various systems. Overall, the sentiment is positive, with clients expressing satisfaction in meeting project goals and a desire for continued close partnership.
    Read 2 Recent Reviews

    Industry Experience

    Adentcom Contact Center & BPO has demonstrated expertise across several industries, including Business Services, Home Services, Real Estate, and Consulting. Clients praise their professionalism, responsiveness, and adaptability, particularly in appointment setting, customer support, and data management. The overall sentiment is highly positive, with specific strengths noted in team communication and cultural alignment. This provider is well-suited for businesses seeking reliable BPO services in these sectors.

    Read All Reviews

    Select Industry to see insights

    Business services Home Services Other industries Real estate Consulting

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Adentcom Contact Center & BPO's competitive pricing as a significant factor in their decision to engage the company, with feedback emphasizing 'good value for cost' and alignment with company values. The overall sentiment is positive, with clients expressing satisfaction in the quality of service relative to the price paid. Instances of measurable outcomes and effective project management further reinforce the perception of value, as clients report meeting their goals and receiving attentive support.
    Read All Reviews

    View projects from:

    Charlotte, North Carolina (1) Concord, New Hampshire (1) Los Angeles, California (1) Greenwood Village, Colorado (1) Lancaster, Pennsylvania (1) Gulf Breeze, Florida (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish
    View Profile Visit Website
  • Uassist.ME Logotype

    4.6 33 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    250 - 999
    Miami Beach, FL

    Services provided

    10% Call Center Services
    50% Back Office Outsourcing
    30% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    Uassist.ME is a proficient provider of Contact Center Services that offers diverse solutions such as Customer Support Services, Inbound Call Center, and Administrative Assistance. The company is praised for effective communication, with approximately 100% of clients highlighting their responsiveness and detail-oriented service. Reviews indicate an impressive 90% satisfaction rate for their phone support and customer care services.

    See all 33 projects

    Reviews mention Proactive

    Clients consistently highlight Uassist.ME's proactive approach, noting their ability to adapt quickly and communicate effectively. One client praised their BDRs and SDRs as 'highly professional, proactive, and well-trained,' contributing significantly to pipeline growth. Another mentioned their proactive communication, stating, 'UAM's communication is clear, timely, and actionable.' Overall, the sentiment reflects a strong appreciation for their initiative and responsiveness, with clients feeling they operate as an extension of their teams.
    • Back-Office Accounting Outsourcing for Beverage Manufacturer
      5.0 Jul 30, 2024

      Communication is proactive, training is readily available and not purely reliant on the internal team. The UAM folks are all SO personable and passionate about their work, it's a real pleasure to have them supporting us. The communication loop is clear and current, and our clerks produce accurate and timely work. No, the team has been proactive and transparent from day one.

      Read Full Review
    • Back Office Outsourcing for Fintech Company
      5.0 Aug 9, 2022

      We haven’t had any complaints about their work. Overall, they’re doing a great job because they’re a proactive team, which indicates the success of their activities. I’ll just say that I’m delighted with their work from end to end; whenever I need to hire new people, they provide me with good options and assistance. They’ve been close to us in the process of hiring new headcounts to start our business. Overall, they’re a proactive and fast-learning company that works hard.

      Read Full Review
    • LinkedIn Lead Generation for Digital Marketing Firm
      4.5 Mar 5, 2020

      My assistant had all of the skills necessary for success as well as the ability and desire to learn on the job in order to improve her efficiency and methods. What I appreciate most is my assistant's proactiveness in communicating with me, whether it's about gathering essential information for pending clients or its about day to day technical issues. At times, I have to stay on top of the billing department in order to get credited back for time that my Assistant takes off. I've never had issues with my assistant directly though.

      Read Full Review
    • Sales Outsourcing Services for Cybersecurity Company
      5.0 Sep 26, 2025

      The team managed the project exceptionally well, delivering on time and responding quickly to our needs. Their proactive and collaborative approach made working with them seamless.

      Read Full Review
    Read All Reviews

    Industry Experience

    Uassist.ME has received positive feedback across various industries, including IT Services, Food & Beverage, Financial Services, Real Estate, and Advertising & Marketing. Clients praise their professionalism, adaptability, and effective communication. In IT Services, they excelled in lead generation; in Food & Beverage, efficiency in data handling was highlighted. The Financial Services sector valued their ability to streamline administrative tasks. Real Estate firms benefited from improved lead management, while Advertising & Marketing clients appreciated their capacity for creative tasks. Overall sentiment indicates Uassist.ME is a reliable partner across these sectors.

    Read All Reviews

    Select Industry to see insights

    Food & Beverage Financial services Real estate Advertising & marketing Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Legal Construction Other Industry IT Services Contracting

    More responsive than most other service providers

    Uassist.ME is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (28) Canada (2) Brazil (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish

    This provider is available in 1 time zone:

    • Mountain Standard Time (MST)
    View Profile Visit Website
  • MyOutDesk Logotype

    5.0 5 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Sacramento, CA

    Services provided

    30% Back Office Outsourcing
    30% Customer Service Outsourcing
    25% Sales Outsourcing +1 service
    15% Finance & Accounting Outsourcing (FAO)

    MyOutDesk is a Contact Center Services provider excelling in Customer Support Services and Call Handling for various industries. The company received overwhelmingly positive feedback for their quality candidates and efficient project management, with no areas for improvement mentioned. Approximately 100% of reviews highlight their speed and ability to meet staffing needs effectively.

    See all 5 projects
    1 of 1 reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of MyOutDesk highlight positive client experiences, particularly emphasizing the effective virtual assistant services provided. Clients appreciate the company's thorough vetting process, which ensures suitable candidate matches. One client noted their assistant's responsiveness and ability to manage complex tasks efficiently, enhancing daily operations. Communication with MyOutDesk is consistently praised as clear and effective. Overall, the sentiment is highly favorable, with clients reporting satisfaction and no significant areas for improvement.
    Read 1 Recent Review

    Industry Experience

    MyOutDesk has garnered positive feedback across various industries, including Education, Financial Services, Hospitality & Leisure, and Fitness. Clients highlight their strengths in providing reliable virtual assistance, effective communication, and quick staffing solutions. In Education, they support administrative tasks for in-home services. In Financial Services, their virtual assistants enhance efficiency by handling repetitive tasks. In Hospitality, they streamline operations and customer service, while in Fitness, they assist with administrative duties. Overall, their expertise makes them a strong fit, particularly for businesses requiring administrative and operational support.

    Read All Reviews

    Select Industry to see insights

    Education Other Industry Hospitality & leisure Financial services

    View projects from:

    Greenville, South Carolina (1) Frisco, Texas (1) South Lake Tahoe, California (1) Scottsdale, Arizona (1)
    View Profile Visit Website
  • Significo Logotype

    5.0 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    50 - 249
    Zagreb, Croatia

    Services provided

    40% Call Center Services
    40% CRM Consulting and SI
    10% Back Office Outsourcing +1 service
    10% Customer Service Outsourcing

    Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

    See all 6 projects

    Reviews mention Passionate about their work

    Clients consistently highlight Significo's passion and dedication to their work. One client noted their 'passion, expertise, and people who will do everything for the client,' emphasizing their commitment to treating customers as their own. Another remarked on their impressively fast and reliable service, showcasing a seamless execution of tasks. Overall, the sentiment regarding their passion reflects a strong alignment with client values and a proactive approach to meeting customer needs.
    • Customer Support Services for Oil & Gas Company
      5.0 Feb 15, 2024

      The most impressive thing about this company is their passion, expertise and people who will do everything for the client. They treat our customers like their own, which is the most important thing for an outsourced contact centre. Significo delivered everything that was in line with our expectations.

      Read Full Review
    • Customer Support Services for Car Dealer
      5.0 Dec 6, 2023

      Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it.

      Read Full Review
    Read All Reviews
    3 of 3 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Automotive Services Company

    5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
    Read All Reviews

    More responsive than most other service providers

    Significo is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
  • Enshored Logotype

    4.8 11 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines

    Services provided

    10% Call Center Services
    30% Content Moderation Services
    30% Customer Service Outsourcing +5 services
    10% Back Office Outsourcing
    5% Data Annotation Services
    5% PEO/Employee Leasing
    5% Sales Outsourcing
    5% Social Media Marketing

    Enshored is a provider of Contact Center Services, specializing in Customer Support Services and Call Handling. They have received overwhelmingly positive feedback, with clients highlighting their strong project management skills, adaptability, and consistent quality. Approximately 90% of reviewers praise their ability to scale efficiently and maintain low turnover rates, making them a reliable partner for telephonic support and customer service center needs.

    See all 11 projects

    Reviews mention Flexible

    Client feedback highlights Enshored's exceptional flexibility and adaptability in meeting project demands. One client noted their team is 'extremely flexible and accommodating,' effectively responding to the changing needs of a startup. Another praised their ability to 'constantly adapt' during service disruptions, demonstrating a commitment to maintaining service quality. Overall, the sentiment regarding flexibility is overwhelmingly positive, with clients valuing Enshored's responsiveness and willingness to learn and grow alongside them.
    • Web & UI/UX Design for RV Sites Marketplace
      5.0 Oct 20, 2023

      The Enshored team is extremely flexible and accommodating. They are always responsive to the ebb and flow of our start-up business.

      Read Full Review
    • Customer Service Outsourcing for SaaS Startup
      4.5 Nov 8, 2022

      Their team is flexible and constantly adapts to what we need. We’d love to expand the partnership with them and use them for phone support.

      Read Full Review
    Read All Reviews
    2 of 4 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    BPO & Email Support Services for Multi-Content Platform

    5.0 — Enshored provides BPO services for a multi-content platform. The team offers email ticket support for inbound and outbound customer interactions and helps with the client's Kickstarter campaigns. Read more
    Read 4 Reviews

    Industry Experience

    Enshored has demonstrated expertise across diverse industries, including Arts & Entertainment, Supply Chain, Information Technology, Hospitality, Advertising, Software, Financial Services, Education, and Consumer Products. Clients praise their ability to enhance operational efficiency and provide tailored support, leading to improved customer satisfaction and cost savings. Overall sentiment is highly positive, with particular strengths noted in customer service, project management, and adaptability to client needs. Enshored is particularly well-suited for companies seeking scalable solutions in customer support and back-office operations.

    Read All Reviews

    Select Industry to see insights

    Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Hospitality & leisure Advertising & marketing Software Financial services Education Business services Consumer Products

    Average Project Cost Breakdown

    $50,000 to $199,999 (4) $200,000 to $999,999 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Enshored's strong value for money, emphasizing their cost-effective solutions compared to in-house staffing. For instance, one client noted a monthly investment of $3,000 which resulted in improved customer satisfaction and efficient operations, while another mentioned savings of approximately $2 million compared to internal hires. Overall, the sentiment is positive, with clients appreciating the balance of quality service and affordability.
    Read All Reviews
    View Profile Visit Website
  • Abby Connect Logotype

    4.8 83 reviews
    Premier Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Las Vegas, NV

    Services provided

    100% Call Center Services

    Abby Connect is a premier provider of Contact Center Services, specializing in Customer Support Services, including Inbound Call Center, Phone Support, and Call Handling. Across numerous reviews, clients praise Abby Connect for their professionalism, attentive service, and quick adaptation to specific business needs, with 100% of reviewers expressing satisfaction. Notably, 80% of feedback highlights the company's ability to enhance client communication and manage calls efficiently.

    See all 83 projects
    61 of 79 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Business Services Firm

    5.0 — Abby Connect provides call center services for a business services firm. The team answers the phones when the client's associates are unavailable, responds to basic client questions, and makes Read more
    Read 79 Reviews

    Industry Experience

    Abby Connect has demonstrated strong expertise across various industries including legal, healthcare, real estate, business services, and more. Clients consistently highlight their professionalism, responsiveness, and ability to enhance customer service. In the legal sector, they are praised for improving client interactions and call management. In healthcare, their support facilitates timely patient communication. Overall sentiment is overwhelmingly positive, indicating that Abby Connect is well-suited for businesses seeking reliable virtual receptionist services across diverse sectors.

    Read All Reviews

    Select Industry to see insights

    Business services Legal Construction Real estate Other Industry Advertising & marketing Healthcare Telecommunications Food & Beverages Wellness & Fitness Financial services Design Chemicals & Biotechnology Manufacturing Transportation Retail Education Automotive Sports Consumer Products Energy & natural resources Utilities Hospitality & leisure

    Average Project Cost Breakdown

    Less than $10,000 (51) $10,000 to $49,000 (15) $50,000 to $199,999 (4) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently commend Abby Connect for their cost-effectiveness, noting that their services provide substantial value for money. One client highlighted that their pricing fit their budget while delivering high-quality service, stating, "Good value for cost." Another client emphasized the affordability compared to competitors, mentioning they spent significantly less while receiving excellent service. Overall sentiment reflects satisfaction with the balance of cost and quality, with many clients affirming that Abby Connect's services have improved their operational efficiency without incurring excessive expenses.
    Read All Reviews

    View projects from:

    United States (80) Canada (1)
    View Profile Visit Website

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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

  • In-depth client interviews and ratings
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Martal Group
2 Belkins
3 Abstrakt Marketing Group
4 LevelUp Leads
5 SupportYourApp
6 A-SALES AB
7 DMT Business Development
8 SalesAR
9 Hugo Inc.
10 Unity Communications
11 SalesRoads
12 Leadium
13 Social Bloom
14 Remote CoWorker
15 BPO Hive LLC

Contact Center Outsourcing Service Providers

  1. Martal Group Logotype

    Martal Group

    $1,000+
    $25 - $49 / hr
    250 - 999
    Oakville, Canada

    Ability to deliver

    40/40.0
    20/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    10% Call Center Services
    75% Sales Outsourcing
    15% Other
    View Profile Visit Website
  3. Abstrakt Marketing Group Logotype

    Abstrakt Marketing Group

    $1,000+
    $100 - $149 / hr
    250 - 999
    St. Louis, MO

    Ability to deliver

    39.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    75% Sales Outsourcing
    25% Other
    View Profile Visit Website
  4. LevelUp Leads Logotype

    LevelUp Leads

    $1,000+
    $25 - $49 / hr
    50 - 249
    Laguna Beach, CA

    Ability to deliver

    39.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  7. DMT Business Development Logotype

    DMT Business Development

    $1,000+
    $25 - $49 / hr
    50 - 249
    Ottawa, Canada

    Ability to deliver

    38.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    10% Call Center Services
    75% Sales Outsourcing
    15% Other
    View Profile Visit Website
  8. SalesAR Logotype

    SalesAR

    $1,000+
    < $25 / hr
    50 - 249
    London, England

    Ability to deliver

    37.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    7.9/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  10. Unity Communications Logotype

    Unity Communications

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Gilbert, AZ

    Ability to deliver

    39.2/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  11. SalesRoads Logotype

    SalesRoads

    $5,000+
    Undisclosed
    50 - 249
    Boca Raton, FL

    Ability to deliver

    37.2/40.0
    17.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  12. Leadium Logotype

    Leadium

    $1,000+
    < $25 / hr
    50 - 249
    Las Vegas, NV

    Ability to deliver

    37.1/40.0
    18.2/20 Reviews
    9.8/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    10% Call Center Services
    75% Sales Outsourcing
    15% Other
    View Profile Visit Website
  13. Social Bloom Logotype

    Social Bloom

    $1,000+
    $50 - $99 / hr
    10 - 49
    Olympia, WA

    Ability to deliver

    37/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    7.8/10 Market Presence

    Service focus

    10% Call Center Services
    70% Sales Outsourcing
    20% Other
    View Profile Visit Website
  14. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  15. BPO Hive LLC Logotype

    BPO Hive LLC

    $5,000+
    < $25 / hr
    50 - 249
    Cairo, Egypt

    Ability to deliver

    36.7/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    30% Call Center Services
    20% Sales Outsourcing
    50% Other
    View Profile Visit Website
  16. Virtual Sales Limited Logotype

    Virtual Sales Limited

    $1,000+
    $100 - $149 / hr
    10 - 49
    Horsham , England

    Ability to deliver

    36.4/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    90% Sales Outsourcing
    View Profile Visit Website
  17. Appointment Setter Online Logotype

    Appointment Setter Online

    $1,000+
    Undisclosed
    1,000 - 9,999

    Ability to deliver

    36.2/40.0
    20/20 Reviews
    10/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    20% Call Center Services
    60% Sales Outsourcing
    20% Other
    View Profile Visit Website
  19. Prialto Logotype

    Prialto

    $1,000+
    < $25 / hr
    250 - 999
    Portland, OR

    Ability to deliver

    39.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  21. FiveRings Marketing Logotype

    FiveRings Marketing

    $1,000+
    Undisclosed
    10 - 49
    Langley, Canada

    Ability to deliver

    35.5/40.0
    17.2/20 Reviews
    9.1/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    80% Sales Outsourcing
    20% Other
    View Profile Visit Website
  24. Callbox Logotype

    Callbox

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Los Angeles, CA

    Ability to deliver

    35.3/40.0
    17.8/20 Reviews
    10/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    10% Call Center Services
    60% Sales Outsourcing
    30% Other
    View Profile Visit Website
  25. Leadowski Logotype

    Leadowski

    $5,000+
    $25 - $49 / hr
    2 - 9
    Kyiv, Ukraine

    Ability to deliver

    35.2/40.0
    18.4/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    90% Sales Outsourcing
    10% Other
    View Profile Visit Website
  27. Alphoric Logotype

    Alphoric

    $5,000+
    $150 - $199 / hr
    10 - 49

    Ability to deliver

    35.1/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    100% Sales Outsourcing
    View Profile Visit Website
  28. Beyond Codes Inc. Logotype

    Beyond Codes Inc.

    $10,000+
    $25 - $49 / hr
    250 - 999
    Simi Valley, CA

    Ability to deliver

    35.1/40.0
    15.6/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    60% Sales Outsourcing
    40% Other
    View Profile Visit Website
  29. ContactWorks Logotype

    ContactWorks

    $5,000+
    $25 - $49 / hr
    50 - 249
    Austin, TX

    Ability to deliver

    35/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    25% Call Center Services
    25% Sales Outsourcing
    50% Other
    View Profile Visit Website
  30. Leading Solution Logotype

    Leading Solution

    $1,000+
    < $25 / hr
    2 - 9
    Kyiv, Ukraine

    Ability to deliver

    34.8/40.0
    16.2/20 Reviews
    9.9/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    80% Sales Outsourcing
    20% Other
    View Profile Visit Website

Latest Call Centers Articles

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How to Build a Budget for Call Center Services [With Template]

Updated December 3, 2025
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template
Guide to Call Center Outsourcing cover image

Guide to Call Center Outsourcing

Updated December 18, 2024
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
How To Hire a Call Center in 4 Steps cover image

How To Hire a Call Center in 4 Steps

Updated December 18, 2024
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

Call Center FAQs

Looking for a call center but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a call center, from pricing and services to results and red flags.

Clutch features firms offering inbound and outbound support, customer care, and sales solutions twice a year based on a proprietary methodology. The top call center firms for Fall 2025 include:

  1. Martal Group

  2. Belkins

  3. Abstrakt Marketing Group

  4. LevelUp Leads

  5. SupportYourApp

  6. A-SALES AB

  7. DMT Business Development

  8. SalesAR

  9. SalesRoads

  10. Leadium

  11. Unity Communications

  12. Social Bloom

  13. Remote CoWorker

  14. Virtual Sales Limited

  15. Appointment Setter Online

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