Top Call Center Services & Voice Services for Legal Firms in New York
11 Companies
2 Leaders 9 Contenders
Best Call Center Companies & Voice Services for Legal Firms in New York
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Featured
What are Featured Providers?
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- $1,000+
- $25 - $49 / hr
- 250 - 999
- Oakville, Canada
Services provided
- 10% Call Center Services
- 75% Sales Outsourcing
- 15% Email Marketing
Call Centers reviews summaryMartal Group offers a range of services including Contact Center Services, Telemarketing Services, and both Inbound and Outbound Call Center operations. The overall feedback from reviews highlights their strengths in generating high-quality leads, proactive communication, and effective project management. Clients appreciate their responsiveness, collaborative approach, and ability to understand and integrate with their clients' business needs.
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- Reviews mention "detail-oriented"
- Reviews mention "well-organized projects"
- Reviews mention "efficient"
- Reviews mention "team players"
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- $1,000+
- < $25 / hr
- 1,000 - 9,999
- Chicago, IL
Services provided
- 10% Call Center Services
- 40% Customer Service Outsourcing
- 20% Back Office Outsourcing +2 services
- 20% Data Annotation Services
- 10% Content Moderation Services
Call Centers reviews summaryHugo provides comprehensive Contact Center Services, including Customer Support Services through inbound and outbound call centers, chat, email, and phone. The reviews consistently highlight Hugo's efficiency, adaptability, and robust project management, resulting in improved customer support experiences and operational enhancements. Clients commend Hugo for a seamless integration into existing operations and delivering high-quality support without the need for constant oversight.
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- Reviews mention "efficient"
- Reviewed 1 time in the past 6 months
- Reviews mention "timely"
- Reviews mention "well-organized projects"
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- $1,000+
- < $25 / hr
- 50 - 249
- Chicago, IL
Services provided
- 45% Call Center Services
- 25% Back Office Outsourcing
- 15% Customer Service Outsourcing +1 service
- 15% Sales Outsourcing
Call Centers reviews summaryHit Rate Solutions provides comprehensive Contact Center Services, including both Inbound and Outbound Call Center services, Customer Support Services, and Telemarketing Services. Reviews highlight their effective project management, punctual communication, and cost-efficiency, with clients particularly appreciating their responsiveness, professionalism, and high-quality customer interactions. The company is praised for its ability to meet project goals and deliver reliable results across various industries.
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- Reviews mention "easy to work with"
- Reviews mention "communicative"
- 4.6 out of 5.0 rating for cost
- Reviewed 6 times in the past 6 months
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- Undisclosed
- Undisclosed
- 1,000 - 9,999
- Garden City, NY
Services provided
- 70% Call Center Services
- 30% Customer Service Outsourcing
Call Centers reviews summaryGo Answer provides Contact Center Services, including Inbound Call Center and Customer Support Services. The reviews highlight their responsiveness, professionalism, and significant cost savings. Clients appreciate the high quality of customer service, reliability, and the ability to handle large call volumes efficiently. Some areas for improvement include expanding their services and enhancing transparency in training methods.
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- 1.8 out of 5.0 rating for cost
- Reviews mention "easy to work with"
- Reviews mention "high-quality work"
- Reviews mention "communicative"
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- Undisclosed
- Undisclosed
- 50 - 249
- Nesconset, NY
Services provided
- 60% Call Center Services
- 20% Customer Service Outsourcing
- 20% Sales Outsourcing
Call Centers reviews summaryAnswering Legal specializes in Contact Center Services for legal firms, providing comprehensive Customer Support Services including Inbound Call Center operations. Their reviews consistently highlight their professionalism, responsiveness, and ability to present a seamless client interface. Clients appreciate the reduced missed calls and improved client intake, noting the highly efficient, courteous, and knowledgeable service that enhances client retention and operational efficiency.
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- Reviews mention "easy to reach"
- Reviews mention "exceptional results"
- Reviews mention "personable"
- Completed projects in 11 cities
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Featured
What are Featured Providers?
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- $5,000+
- $50 - $99 / hr
- 250 - 999
- Calgary, Canada
Services provided
- 25% Call Center Services
- 55% Customer Service Outsourcing
- 10% Back Office Outsourcing +1 service
- 10% Fulfillment
Call Centers reviews summarySureCall provides a range of services, including Contact Center Services, Customer Support Services, Inbound Call Center, and Outbound Call Center, effectively handling support calls, order management, and telemarketing services. The reviews consistently highlight SureCall's professionalism, responsiveness, and ability to adapt to client needs, with clients praising their commitment to quality and efficient service delivery.
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- Reviews mention "easy to work with"
- Reviews mention "high-quality work"
- Reviews mention "proactive"
- Reviews mention "reasonable pricing"
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- $5,000+
- $25 - $49 / hr
- 250 - 999
- Home, KS
Services provided
- 50% Call Center Services
- 50% Customer Service Outsourcing
Call Centers reviews summaryBlue Valley Marketing offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. The overall feedback highlights their exceptional responsiveness, professionalism, and expertise in enhancing user experiences, streamlining communication, and efficiently resolving customer inquiries. Clients commend their dedication, timely delivery, and substantial improvements in customer satisfaction and operational efficiency.
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- Reviews mention "proactive"
- Reviews mention "well-organized projects"
- Reviews mention "knowledgeable"
- Reviews mention "flexible"
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- $1,000+
- < $25 / hr
- 1,000 - 9,999
- Davao City, Philippines
Services provided
- 40% Call Center Services
- 30% Back Office Outsourcing
- 30% Customer Service Outsourcing
Call Centers reviews summarySix Eleven Global Services provides Contact Center Services, including Customer Support Services, Inbound Call Center, and Telemarketing Services. Reviews highlight the company's professional and responsive personnel, timely delivery, and alignment with client values, with a particular emphasis on meeting customer communication goals and achieving quick response times. Clients appreciate the high value and effective project management.
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- Reviews mention "easy to work with"
- Reviews mention "communicative"
- Reviews mention "high-quality work"
- Reviews mention "open to feedback"
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- Undisclosed
- Undisclosed
- 250 - 999
- New York, NY
Services provided
- 25% Call Center Services
- 40% Back Office Outsourcing
- 35% Customer Service Outsourcing
Established in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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- $1,000+
- Undisclosed
- 2 - 9
- Schenectady, NY
Services provided
- 100% Sales Outsourcing
Fuel Lead is a Schenectady, New York-based Sales Outsourcing company. The team focuses on Sales Outsourcing.
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- Undisclosed
- Undisclosed
- 2 - 9
- New York, NY
Services provided
- 75% Call Center Services
- 25% Customer Service Outsourcing
MiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.
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- $1,000+
- < $25 / hr
- 1,000 - 9,999
- New York, NY
Services provided
- 70% Call Center Services
- 30% IT Managed Services
Canon Business Process Services, a large call center company, is in New York, New York. The team focuses on Call Center Services and IT managed services.
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- $1,000+
- < $25 / hr
- 50 - 249
- New York, NY
Services provided
- 60% Call Center Services
- 20% Graphic Design
- 20% IT Managed Services
FSO Onsite Outsourcing is an answering service. Founded in 1976, the company focuses on Call Center Services and Graphic Design.
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Featured
What are Featured Providers?
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- $1,000+
- < $25 / hr
- 250 - 999
- Belize City, Belize
Services provided
- 45% Call Center Services
- 45% Customer Service Outsourcing
- 10% Back Office Outsourcing
Call Centers reviews summaryProtel BPO provides comprehensive Customer Support Services, including Contact Center Services, Inbound Call Centers, Outbound Call Centers, and Telemarketing Services. Across various reviews, clients consistently praise Protel BPO for its efficient and professional handling of customer inquiries, proactive project management, and commitment to excellence, leading to improved service efficiency, reduced wait times, and enhanced customer satisfaction.
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- Reviews mention "proactive"
- Reviews mention "puts the customer first"
- Reviews mention "professional"
- Reviews mention "high-quality work"
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- $100,000+
- Undisclosed
- 10,000+
- Singapore
Services provided
- 10% Call Center Services
- 60% Customer Service Outsourcing
- 20% Sales Outsourcing +1 service
- 10% Business Consulting
Call Centers reviews summaryTDCX offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Their reviews highlight impressive capabilities in scaling operations, maintaining high-quality customer support, and effective project management. Clients consistently praise their flexibility, hands-on approach, and strong alignment with customer experience goals, although minor areas for improvement such as absenteeism and competitive costing are occasionally mentioned.
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- Reviews mention "easy to work with"
- Reviews mention "proactive"
- Reviews mention "transparent"
- Reviews mention "understands the needs of their clients"
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- $1,000+
- $150 - $199 / hr
- 2 - 9
- St. Albans, NY
Services provided
- 15% Call Center Services
- 75% IT Managed Services
- 10% Cybersecurity
Superlative Systems Integration, Inc., a small IT managed services company, is based in St. Albans, New York. Their services include IT managed services and Call Center Services.
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- $1,000+
- < $25 / hr
- 50 - 249
- Albany, NY
Services provided
- 37% Call Center Services
- 63% Customer Service Outsourcing
AnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.
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- $1,000+
- < $25 / hr
- 1,000 - 9,999
- New York, NY
Services provided
- 10% Call Center Services
- 45% Back Office Outsourcing
- 25% Transcription +2 services
- 10% Customer Service Outsourcing
- 10% Sales Outsourcing
Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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- Undisclosed
- Undisclosed
- 50 - 249
- Harrison, NY
Services provided
- 10% Call Center Services
- 20% Compliance Consulting
- 20% Cybersecurity +3 services
- 20% IT Managed Services
- 20% Unified Communications Consulting & SI
- 10% Corporate Training & Coaching
Unified communications consulting & SI company Harbor Networks focuses on unified communications consulting & SI and Cybersecurity. They are based in Framingham, Massachusetts and Harrison,
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Build My Project BriefClutch Leaders Matrix
Rollover to see company insights or click a company below for more details.
- 1 Answering Legal
- 2 Go Answer
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Best Call Center Companies & Voice Services for Legal Firms in New York
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- Undisclosed
- Undisclosed
- 50 - 249
- Nesconset, NY
Ability to deliver
30.2/40.0- 16.2 Reviews
- 5.6 Clients & Experience
- 8.4 Market Presence
Service focus
- 60% Call Center Services
- 20% Sales Outsourcing
- 20% Other
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- Undisclosed
- Undisclosed
- 1,000 - 9,999
- Garden City, NY
Ability to deliver
32.3/40.0- 14 Reviews
- 10 Clients & Experience
- 8.3 Market Presence
Service focus
- 70% Call Center Services
- 30% Other
Contenders Breakdown
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- Undisclosed
- Undisclosed
- 250 - 999
- New York, NY
Ability to deliver
4.6/40.0- 0 Reviews
- 0 Clients & Experience
- 4.6 Market Presence
Service focus
- 25% Call Center Services
- 75% Other
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- $1,000+
- Undisclosed
- 2 - 9
- Schenectady, NY
Ability to deliver
4.6/40.0- 0 Reviews
- 0 Clients & Experience
- 4.6 Market Presence
Service focus
- 100% Sales Outsourcing
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- Undisclosed
- Undisclosed
- 2 - 9
- New York, NY
Ability to deliver
4/40.0- 0 Reviews
- 0 Clients & Experience
- 4 Market Presence
Service focus
- 75% Call Center Services
- 25% Other
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- $1,000+
- < $25 / hr
- 1,000 - 9,999
- New York, NY
Ability to deliver
0/40.0- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 70% Call Center Services
- 30% Other
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- $1,000+
- < $25 / hr
- 50 - 249
- New York, NY
Ability to deliver
0/40.0- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 60% Call Center Services
- 40% Other
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- $1,000+
- $150 - $199 / hr
- 2 - 9
- St. Albans, NY
Ability to deliver
5.8/40.0- 0 Reviews
- 1.2 Clients & Experience
- 4.6 Market Presence
Service focus
- 15% Call Center Services
- 85% Other
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- $1,000+
- < $25 / hr
- 50 - 249
- Albany, NY
Ability to deliver
5.3/40.0- 0 Reviews
- 0 Clients & Experience
- 5.3 Market Presence
Service focus
- 37% Call Center Services
- 63% Other
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- $1,000+
- < $25 / hr
- 1,000 - 9,999
- New York, NY
Ability to deliver
5.8/40.0- 0 Reviews
- 0 Clients & Experience
- 5.8 Market Presence
Service focus
- 10% Call Center Services
- 10% Sales Outsourcing
- 80% Other
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- Undisclosed
- Undisclosed
- 50 - 249
- Harrison, NY
Ability to deliver
0/40.0- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 10% Call Center Services
- 90% Other