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Top Inbound Appointment Setting Services

Ratings Updated: April 1, 2026

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MiXBS

5.0 23 reviews

Undisclosed

< $25 / hr

1,000 - 9,999

Plantation, FL

Services provided

25% Call Center Services

30% Business Consulting

25% Customer Service Outsourcing +1

20% Market Research

Focus Areas

40% Inbound appointment scheduling

40% Answering services

20% Virtual receptionist

MiXBS is a company specializing in Contact Center Services, providing 24/7 phone support with a focus on maintaining client branding and professionalism. Reviews indicate a 100% positive feedback rate, praising their cost-effective solutions and responsive team, with 100% of reviewers highlighting their US-based customer service agents and customizable approach.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Staffing Co
5.0 — MiXBS provided call center services for a staffing company. The team answered calls 24/7 and sent messages to the client, using a customized script to communicate with the client's customers. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have noted MiXBS's pricing as fitting their budget and providing good value for the cost. One client specifically mentioned that MiXBS helped them reduce expenses by eliminating the need for a full team for after-hours calls. Overall, the sentiment reflects satisfaction with the cost-effectiveness and scalability of services, allowing businesses to focus on core operations without compromising on quality.
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$22 Customer Support 20 - 40 calls / emails / chats $40 Customer Support 40 - 80 calls / emails / chats $100 Customer Support 200 - 300 calls / emails / chats

Multilingual Customer Support
At MiXBS, we specialize in providing multilingual, instant remote teams to help you handle increasing demands with ease while reducing operational costs. What will you get? Clear hourly rates, no long-term contracts Remote teams from cost-effective regions Scale up or down quickly based on demand Launch projects within 3 days
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Protel BPO

5.0 11 reviews

$1,000+

< $25 / hr

250 - 999

Belize City, Belize

Services provided

45% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing

Focus Areas

10% Inbound appointment scheduling

70% Answering services

20% Virtual receptionist

Protel BPO is a comprehensive Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Center operations. The company is praised for its professional handling of high call volumes, with approximately 100% of reviewers highlighting their efficient call handling and customer satisfaction improvements. Protel BPO's strategic alignment with client values and seamless integration into existing systems are consistently commended.

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Reviews mention Innovative
Protel BPO has received positive feedback for their innovative approach to problem-solving and client collaboration. Clients highlighted their creativity in providing solutions and their ability to think outside the box, with one remarking on their commitment to enhancing user experience. Their proactive communication and willingness to accommodate client needs further demonstrate their innovative mindset, positioning them as a true partner rather than just a service provider.

Call Center Services for Retail Company

5.0 Aug 11, 2024

Protel BPO has highly skilled professionals and work as true partners. They like to think outside the box and come up with creative recommendations. At times (when needed) they will work outside their contracted hours to resolve customer issues.
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7 of 7 Call Center Services reviews are 5 stars

3 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Utility Company
5.0 — Protel BPO provides 24/7 call center services for a utility firm. The team handles inbound customer calls via phone, email, and chat support. They've also implemented a QC system to improve customer Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (3) $50,000 to $199,999 (3) Less than $10,000 (1)

What Clients Have Said
The overall sentiment regarding Protel BPO's cost and value for money is highly positive. Clients consistently noted that Protel BPO offers 'good value for cost' and that their pricing fits within budget constraints. For instance, the VP of Centene Corporation emphasized that while cheaper options were available, the quality and alignment of values with Protel BPO justified the investment. Additionally, several clients reported significant improvements in service efficiency and customer satisfaction, attributing these successes to the cost-effective solutions provided by Protel BPO.
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United States (6) England (1)

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Contact One

4.3 8 reviews

$1,000+

< $25 / hr

10 - 49

Tucson, AZ

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

25% Inbound appointment scheduling

38% Answering services

37% Virtual receptionist

Contact One is a prominent provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Reviews indicate a high level of customer satisfaction, with over 80% of clients praising their promptness and professionalism. While some mention staffing and pricing as areas for improvement, the majority appreciate their advanced technology and substantial cost savings, recommending them as a reliable Customer Service Center partner.

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2 of 8 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Maintenance and Security Services for IT Company
5.0 — Read more
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Industry Experience

Contact One has demonstrated strong expertise in various industries, including Information Technology, Business Services, Hospitality & Leisure, Utilities, Telecommunications, and Healthcare. Clients consistently praise their professionalism, efficiency, and high-quality customer service, resulting in significant time and cost savings. Overall sentiment across industries is positive, with notable strengths in communication and technology. This provider is particularly well-suited for companies seeking reliable call handling and customer service solutions.
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Information technology Business services Hospitality & leisure Utilities Healthcare Telecommunications Other Industry

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (3) Less than $10,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients generally perceive Contact One as offering good value for money, with several noting significant savings. One client reported a 40% reduction in costs, while another estimated monthly savings of $50,000. Feedback highlights the company's professional service and efficiency, although a few reviews mention that pricing can be perceived as high. Overall, clients appreciate the balance of cost and quality, indicating a favorable sentiment regarding the company's pricing structure.
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Back Office Betties

5.0 3 reviews

Undisclosed

Undisclosed

10 - 49

Scottsdale, AZ

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

25% Inbound appointment scheduling

50% Virtual receptionist

25% Answering services

Back Office Betties, a company specializing in virtual reception and Contact Center Services, consistently receives positive feedback for its customer-oriented approach and efficient Phone Support services. Approximately 100% of reviewers praised their high-quality customer care and seamless call handling, noting their ability to enhance productivity and provide peace of mind. Clients particularly appreciate their personable service and thoughtful gestures.

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Reviews mention Communicative
Overall, client feedback highlights Back Office Betties' strong communication skills. One client noted the ease of contacting the team for protocol adjustments and appreciated regular check-ins to assess project progress. The dedicated reception team was recognized for quickly understanding client needs, enhancing service quality. A specific instance involved a receptionist effectively managing a distressed client call beyond standard protocol, demonstrating their commitment to exceptional customer service.

Virtual Receptionist for Social Security Legal Firm

5.0 Apr 16, 2020

The communication was great. If I wanted to make changes to the protocol or script, I could get in contact with the head of the team directly to talk them over. I always had the option to schedule a 15-minute call, too. In terms of feedback, we had formal check-ins at the six- and nine-month marks.
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Industry Experience

Back Office Betties has demonstrated strong expertise in the legal industry, where they provide virtual reception and back-office support. Clients commend their continuity, customer service, and effective communication, leading to increased productivity and reduced stress. The positive feedback highlights their ability to enhance client interactions and streamline processes. Overall, their sentiment in the legal field is highly favorable, making them a suitable partner for law firms seeking reliable administrative support.
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Legal

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Average Project Cost Breakdown

Less than $10,000 (3)

What Clients Have Said
Clients consistently express satisfaction with Back Office Betties' pricing, highlighting significant cost savings compared to hiring in-house staff. One client noted spending a few hundred dollars monthly for services that previously cost thousands, reflecting excellent value for money. Another client mentioned spending $3,000 annually, underscoring affordability without compromising service quality. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of cost-effectiveness and high-quality service.
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Ithaca, New York (1) Newport Beach, California (1) Cranberry, Pennsylvania (1)

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Intelligent Office

4.5 26 reviews

Undisclosed

Undisclosed

250 - 999

Denver, CO

Services provided

48% Call Center Services

39% Customer Service Outsourcing

13% Back Office Outsourcing

Focus Areas

33% Inbound appointment scheduling

67% Answering services

Intelligent Office provides comprehensive Contact Center Services, including inbound call handling and customer support services. The company is praised for its quick response time and efficiency, with 100% of reviewers highlighting its speed as a strength. Although some suggest pricing improvements, the overall feedback is positive, emphasizing the successful integration and utility of their telephonic support solutions.

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Reviews mention High-quality work
Intelligent Office has received positive feedback for delivering high-quality work, particularly in handling inbound calls and setting appointments efficiently. Clients have noted the effectiveness of their service, stating it 'works and is easy to use and implement.' The promptness and reliability of their customer service are highlighted, with one client noting, 'They are very good. They work quickly.' Overall, the sentiment reflects strong satisfaction with the quality of service provided.

Call Answering and Scheduling Services for Transportation Company

4.5 Nov 2, 2017

The service is successful in that it works and is easy to use and implement. This indicates a high level of quality in the service's functionality and user-friendliness, which are key aspects of quality work.
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12 of 26 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Inbound Services for Manufacturing Company
4.0 — Read more
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Industry Experience

Intelligent Office has garnered positive feedback across various industries, including Manufacturing, Education, Transportation, Retail, Business Services, Government, Information Technology, Gaming, Consumer Products, Healthcare, and Financial Services. Clients highlight their strengths in speed, efficiency, and effective communication, noting significant improvements in customer service and operational convenience. Overall, the sentiment is favorable, suggesting Intelligent Office is well-suited for organizations seeking responsive and reliable BPO services.
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Transportation Education Manufacturing Retail Business services Government Information technology Gaming Other Industry Consumer Products Healthcare Financial services Telecommunications

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Los Angeles, California (2) Miami, Florida (2) Costa Mesa, California (1) Escondido, California (1) Atlanta, Georgia (1) Marietta, Georgia (1) Shawnee, Kansas (1) Milford, Connecticut (1) Burbank, Illinois (1) Morristown, New Jersey (1) The Bronx, New York (1) Orlando, Florida (1) Wesley Chapel, Florida (1) Jacksonville, Florida (1) Brooklyn, New York (1) South Lake Tahoe, California (1) Colorado Springs, Colorado (1) Englewood, Colorado (1) Allison Park, Pennsylvania (1) Chesapeake, Virginia (1) Manassas, Virginia (1) Hurricane, West Virginia (1) Phillipsburg, New Jersey (1) Bloomfield, Connecticut (1)

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Call Point Business Solutions Ltd.

5.0 6 reviews

Undisclosed

< $25 / hr

50 - 249

Dhaka, Bangladesh

Services provided

45% Call Center Services

20% Back Office Outsourcing

10% Customer Service Outsourcing +4

10% Sales Outsourcing

5% Direct Marketing

5% Email Marketing

5% Social Media Marketing

Focus Areas

20% Inbound appointment scheduling

40% Answering services

40% Virtual receptionist

Call Point Business Solutions Ltd. is a company specializing in Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center operations. With a strong alignment in company values and culture, they consistently receive positive feedback for their efficient project management and effective communication, contributing to increased customer satisfaction indicators by up to 30 points and a NPS improvement from 45 to 70.

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5 of 5 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Magazine Publishing Company
5.0 — A magazine publishing company has hired Call Point Business Solutions Ltd. to manage client requests. The team offers phone and email assistance in English from 8 a.m. to 5 p.m. CST. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (1)

What Clients Have Said
Clients have consistently praised Call Point Business Solutions Ltd. for offering excellent value for money. Feedback highlights their competitive pricing, with one client noting, 'Pricing fit our budget' and 'Good value for cost.' Another client mentioned that their services not only met but exceeded expectations while remaining economical. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness of their services and the tangible benefits realized in operational efficiency and customer satisfaction.
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Canada (1) France (1) Germany (1) India (1) United States (1)

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$7 We charge USD7 per hour. Minimum hire 1 caller $5 We charge USD7 per hour. Minimum hire 5 caller $3 We charge USD7 per hour. Minimum hire 10 caller

Cold Calling and Appointment setting service
Hi there, As an international call center we serve clients at USA, Canada, Australia and UK. We have our own super targeted database and calling system for all of them. All of callers have neutral accent so that any English speaking country can understand them. Please contact with us if you wants to learn more.
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Clevertone

5.0 3 reviews

$5,000+

$100 - $149 / hr

250 - 999

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

30% Inbound appointment scheduling

35% Answering services

35% Virtual receptionist

Clevertone is a professional review management company that excels in organizing and delivering seamless services. With 100% positive feedback, clients praise their transparent approach, efficient communication, and punctual delivery. Clevertone's ability to meet project goals without false promises is highly valued, making them a recommended partner for managing online reviews.

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Industry Experience

Clevertone has demonstrated expertise in the retail industry, particularly in managing online reviews. Feedback highlights their organizational skills, transparency, and effective communication, resulting in successful project outcomes. Clients appreciate their timely delivery and alignment with budget expectations. Overall sentiment in the retail sector is highly positive, making Clevertone a suitable choice for businesses looking to enhance their online reputation.
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Retail

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What Clients Have Said
Clients generally perceive Clevertone as offering excellent value for money, with specific feedback highlighting their transparent pricing and budget alignment. One client noted that the company's pricing fit their budget while expressing satisfaction with the organized and seamless service provided. Overall, the sentiment reflects a strong appreciation for Clevertone's ability to deliver on promises without overselling, reinforcing their reputation for cost-effectiveness and reliability.
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AnswerConnect

4.6 31 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Portland, OR

Services provided

70% Call Center Services

30% Sales Outsourcing

Focus Areas

14% Inbound appointment scheduling

57% Answering services

29% Virtual receptionist

AnswerConnect is a Contact Center Services provider specializing in Inbound Call Center and Customer Support Services. Reviews highlight their efficient call handling and customer care services, with clients praising their professionalism and ease of collaboration. Around 90% of reviewers note positive experiences, emphasizing their ability to improve productivity and cost-effectiveness for businesses.

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Reviews mention Timely
Clients consistently highlight AnswerConnect's timely service as a significant strength. One reviewer noted, "The calls are answered in a timely manner, and calls are directed to the right person," reflecting a strong emphasis on promptness. Another client remarked on the "fast attention to the client" and the overall effectiveness of their service. The overall sentiment regarding timeliness is overwhelmingly positive, with no reported areas for improvement in this aspect.

Answering Services for Small Manufacturer

5.0 Nov 2, 2017

It is a fast service. For me, it's perfect. We have been with them for about 4 years.
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Answering Services for Healthcare Provider

5.0 Aug 12, 2017

The calls are answered in a timely manner. Calls are directed to the right person. There are no improvements.
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Customer Response Services for Small Manufacturer

5.0 Aug 12, 2017

It is a fast service. For me, it's perfect. We have been with them for about 4 years.
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17 of 31 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Answering Service for Tech Company
5.0 — AnswerConnect’s virtual receptionists follow a script while answering calls for a tech company. Dealing directly with the client’s customers, they screen each call, quality leads, and book Read more
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Industry Experience

AnswerConnect has received positive feedback across multiple industries, including Retail, Legal, Manufacturing, Arts & Entertainment, Information Technology, Healthcare, Transportation, and Consumer Products. Clients commend their effective call handling, personalized customer service, and ability to manage large call volumes, which enhances productivity and customer satisfaction. Overall, the sentiment is highly favorable, particularly in sectors like Healthcare and Manufacturing, where reliable, efficient communication is crucial.
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Retail Legal Manufacturing Arts, entertainment & music Information technology Other Industry Transportation Healthcare Real estate Consumer Products Business services Financial services Telecommunications Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (6) $50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback on AnswerConnect indicates a strong sentiment regarding its cost-effectiveness and value for money. Many reviewers highlighted that the services provided have led to significant savings, with one client noting a monthly saving of $4,000 to $5,000. Others mentioned that the pricing is reasonable, with packages that fit their needs. Overall, clients appreciate the affordable rates combined with high-quality service, emphasizing that outsourcing to AnswerConnect has resulted in enhanced productivity and customer satisfaction.
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Infinit-O

4.1 4 reviews

$1,000+

Undisclosed

1,000 - 9,999

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing

Focus Areas

33% Inbound appointment scheduling

67% Answering services

Infinit-O is a company specializing in Contact Center Services, providing solutions such as Inbound and Outbound Call Centers, and Customer Support Services. Reviewers consistently highlight their efficiency and positive impact on business operations, with 75% of feedback citing enhanced efficiency and cost savings. Clients appreciate their quality service, though some suggest improvements in handling online volumes.

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Reviews mention Easy to work with
Clients have expressed a positive sentiment regarding the ease of collaboration with Infinit-O, highlighting their willingness to assist and customize solutions to meet specific needs. One client noted that the programmers are 'always happy to help' and create a unique fit for their office. Overall, feedback reflects satisfaction with the company's communication and client service, contributing to a productive working relationship.

Medical Billing for Healthcare Company

4.0 Aug 12, 2017

The model is very one-dimensional like a 'one-size fits all' t-shirt. However, as I said before, the programmers are eager to help the practice as long as someone reaches out.
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Industry Experience

Infinit-O has demonstrated strong capabilities across various industries, including Business Services, Healthcare, Arts, Entertainment, and Other Industry. Clients appreciate their efficient customer service, particularly in handling high call volumes and order processing. The overall sentiment is positive, highlighting strengths in responsiveness and operational efficiency, which significantly enhance client productivity and financial outcomes. Organizations seeking support in customer service or back-office operations may find Infinit-O particularly beneficial.
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Healthcare Other Industry Arts, entertainment & music Business services

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Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Infinit-O as offering good value for money, with various pricing structures that accommodate different needs. One client noted savings of approximately $1,200 monthly, while another highlighted an annual expenditure between $5,000 and $10,000, emphasizing the efficiency gains achieved. Overall, feedback reflects satisfaction with the cost-effectiveness of their services, as multiple clients reported improvements in operational efficiency and customer service, justifying their investment.
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Tampa, Florida (1) Chicago, Illinois (1) Walterboro, South Carolina (1) Roaring Springs, Texas (1)

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Lead Generation Media

5.0 3 reviews

$1,000+

Undisclosed

2 - 9

Services provided

10% Call Center Services

30% Pay Per Click

30% Social Media Marketing +3

10% Content Marketing

10% Email Marketing

10% Sales Outsourcing

Focus Areas

100% Inbound appointment scheduling

Lead Generation Media is a digital marketing company specializing in lead generation and advertising services, particularly on social media and PPC platforms. They received positive feedback, with 100% of reviewers highlighting their effectiveness in client acquisition and revenue growth, as one client reported a 50% revenue increase. Clients commend their impressive communication and willingness to assist throughout projects.

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Industry Experience

Lead Generation Media has demonstrated strong expertise in the Advertising & Marketing industry, notably enhancing SEO and web development capabilities for clients. Feedback highlights their effective lead generation and impressive results, including a 50% revenue increase for a client. The overall sentiment is highly positive, with clients praising the smooth collaboration and proactive support from the team, positioning them as a valuable partner for businesses seeking growth in the digital marketing realm.
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Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Lead Generation Media as offering strong value for money, with one review highlighting a 50% increase in revenue attributed to their services. The seamless communication and effective strategies implemented were noted as impressive. The client expressed a high level of satisfaction and a willingness to engage with the company again, indicating that the cost of services was justified by the outcomes achieved.
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Evateck

5.0 4 reviews

$1,000+

< $25 / hr

50 - 249

Fort Lauderdale, FL

Services provided

15% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +3

10% IT Managed Services

10% IT Staff Augmentation

5% Business Consulting

Focus Areas

15% Inbound appointment scheduling

45% Answering services

40% Virtual receptionist

Evateck is a professional Contact Center Services provider specializing in Customer Support Services, including inbound call center and telephonic support. Reviews indicate a highly personalized approach and expert handling of customer queries, with a 100% positive feedback rate highlighting their tailored strategies, reduced response times, and improved customer satisfaction. Their flexibility and alignment with client values are particularly noted.

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Reviews mention Flexible
Clients have consistently praised Evateck for their flexibility and adaptability in addressing specific business needs. One client noted their 'customized approach' and 'proactive problem-solving' as standout qualities. The ability to tailor support strategies and respond promptly to inquiries demonstrates Evateck's commitment to meeting client expectations. Overall, the sentiment surrounding flexibility is highly positive, reflecting a strong alignment with client requirements and satisfaction.

Customer Support for Ammunition Manufacturing Company

5.0 Apr 6, 2024

We are impressed by their customized approach, proactive problem-solving, flexibility, and adaptability.
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Industry Experience

Evateck has demonstrated strong capabilities across various industries, including Advertising & Marketing, Dental, IT Services, and Manufacturing. Clients in these sectors have praised Evateck for their professionalism, effective communication, and ability to enhance customer support processes. The overall sentiment is positive, with notable successes in reducing response times and improving customer satisfaction. Their expertise and tailored strategies make them a suitable partner for businesses looking to optimize customer service in these industries.
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Advertising & marketing Dental IT Services Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (4)

What Clients Have Said
Evateck consistently receives positive feedback regarding their cost-effectiveness and overall value for money. Clients highlight that Evateck's pricing aligns well with their budgets while delivering exceptional service quality. For instance, one client noted, 'Good value for cost', and another emphasized that the 'pricing fit our budget.' Overall sentiment indicates that clients view Evateck as a valuable partner that enhances their operations while maintaining competitive pricing.
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United States (2) Bulgaria (1) Poland (1)

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A1 Call Center

4.8 3 reviews

$1,000+

< $25 / hr

250 - 999

Noida, India

Services provided

25% Call Center Services

40% Back Office Outsourcing

25% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

50% Inbound appointment scheduling

50% Answering services

A1 Call Center is a comprehensive contact center service provider specializing in outbound call center and telemarketing services. Overall, reviews are highly positive, with clients praising their excellent customer service and ability to improve business communications. Approximately 100% of reviews highlight their strengths in relationship-building and efficiency, although suggestions for improvement include faster processing and enhanced schedule flexibility.

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Reviews mention Puts the customer first
A1 Call Center demonstrates a strong commitment to customer-centric service, as highlighted by client feedback emphasizing their exceptional customer service and quick response times. One client noted they save $2,000 monthly and 20 hours of work due to A1's efficiency, further underscoring the value provided. Overall, the sentiment is highly positive, with clients expressing satisfaction and no significant areas for improvement identified.

Contract Negotiation Services for Legal Company

4.5 Nov 2, 2017

The service provider's strength is customer service. They are amazing.
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2 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Verification for Telecommunications Company
5.0 — Read more
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Industry Experience

A1 Call Center has received positive feedback across various industries, including Telecommunications, Legal, and Other Industries. Clients appreciate their strong customer service, effective communication, and ability to enhance productivity. Notably, the telecommunications sector highlighted their excellent relationship management, while the legal industry emphasized their efficiency and cost-saving capabilities. Overall, A1 Call Center is well-suited for clients seeking outsourced services to improve customer engagement and operational efficiency.
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Legal Other Industry Telecommunications

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with A1 Call Center's pricing and value for money. One client noted they save $2,000 monthly, while another highlighted an impressive $100,000 savings per month. Feedback indicates that their pricing structure is standard and competitive, with clients appreciating the quality of service relative to costs. Overall, the sentiment reflects a strong belief in the company's ability to deliver excellent service at a reasonable price.
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Telelink

4.8 3 reviews

$1,000+

< $25 / hr

50 - 249

St. John's, Canada

Services provided

100% Call Center Services

Focus Areas

25% Inbound appointment scheduling

50% Answering services

25% Virtual receptionist

Telelink is a provider of Contact Center Services, specializing in Inbound Call Center support and Customer Service Center solutions. With a focus on customer care, Telelink is consistently praised for their responsive and professional service, with 100% of reviewers expressing satisfaction. Clients commend their effective call handling and seamless integration into business operations, highlighting their attentiveness and ability to ensure quality results.

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Reviews mention High-quality work
Clients consistently commend Telelink for delivering high-quality work, emphasizing their responsiveness and professionalism. One client noted, 'We are satisfied with the service we've received,' highlighting impressive attention to their account. Another client stated, 'We have been extremely pleased with the TeleLink service,' citing prompt and professional call handling. Overall, the sentiment reflects strong satisfaction with Telelink's commitment to quality outcomes and effective communication.

Call Center Services for Hotel & Resorts Company

5.0 May 30, 2022

We are satisfied with the service we've received. Their follow up with their team to ensure quality results.
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2 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Hotel & Resorts Company
5.0 — Telelink has provided 24/7 call answering services for a hotel and resort company. Their work also includes conversations about hotel amenities and service promises. Read more
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Industry Experience

Telelink has demonstrated expertise across hospitality, construction, and nonprofit industries. In hospitality, they effectively managed 24/7 reservation calls, enhancing guest satisfaction. In construction, they improved client service responsiveness through after-hours support, receiving commendations for their professionalism. In the nonprofit sector, Telelink facilitated timely reporting and effective communication for community safety initiatives. Overall, feedback indicates strong performance, responsiveness, and customer-centric service across these industries, making them a suitable partner for similar projects.
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Construction Hospitality & leisure Nonprofit

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients commend Telelink for providing excellent value for money, frequently highlighting their competitive pricing and high-quality service. One client noted they were 'extremely pleased' with the service, emphasizing prompt and professional responses to calls. Another client appreciated the 'impressive' level of attention to their account. Overall, feedback suggests that Telelink delivers a strong return on investment, with no significant areas for improvement identified by clients.
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AnswerLive

4.6 7 reviews

Undisclosed

Undisclosed

50 - 249

Gastonia, NC

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1

15% Sales Outsourcing

Focus Areas

11% Inbound appointment scheduling

78% Answering services

11% Virtual receptionist

AnswerLive is a professional provider of Contact Center Services, specializing in 24/7 Inbound Call Center solutions and Customer Support Services. With an impressive 100% positive feedback rate, clients commend their efficiency, professionalism, and seamless operation, although some note areas for improvement such as information transfer between shifts. They effectively handle call management, substantially enhancing customer communication and service continuity for diverse businesses.

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Reviews mention Easy to work with
Clients consistently express that AnswerLive is easy to work with, highlighting their responsiveness and proactive approach. One client noted, 'AnswerLive is great and easy to work with,' emphasizing their quick resolutions to issues and pleasant interactions. Their project management is described as 'extremely efficient,' with team members being readily accessible. Overall, the sentiment reflects a strong appreciation for AnswerLive's client-focused service and adaptability.

After Hours Answering Services for Health Clinic

5.0 Feb 20, 2020

AnswerLive is great and easy to work with. I’m always able to get in touch with them when needed. Once, I had a troubleshooting issue and they provided an answer and resolution really quickly. Their team is incredibly kind, friendly, and positive in their interactions with us.
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4 of 7 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Service for Automotive Company
4.0 — AnswerLive provides after-hours call center services for a tire sales and automotive service company. The team gauges the severity of the call and determines if onsite help is needed. Read more
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Industry Experience

AnswerLive has demonstrated expertise across various industries, including Automotive, Utilities, Business Services, Information Technology, Healthcare, and Consumer Products. Feedback highlights their strengths in providing reliable, 24/7 live answering services, enhancing customer management efficiency, and maintaining professional communication. Overall sentiment is positive, particularly in Automotive and Healthcare, where they've significantly improved operational responsiveness. Potential clients in these sectors can expect strong support and professionalism from AnswerLive.
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Automotive Utilities Business services Information technology Healthcare Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Overall, clients find AnswerLive's services to be cost-effective, with investments ranging from $450 per month to $20,000 annually. Reviewers commend the value for money, noting significant time savings and improved customer management. One client stated, 'They’re like an inexpensive secretary for me,' highlighting the affordability relative to the quality of service. However, some feedback suggests room for improvement in communication and information transfer between staff, indicating a need for enhanced operational efficiency.
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AdvancedMD

5.0 1 review

$1,000+

< $25 / hr

250 - 999

South Jordan, UT

Services provided

15% Call Center Services

75% Back Office Outsourcing

10% Customer Service Outsourcing

Focus Areas

100% Inbound appointment scheduling

AdvancedMD is a company specializing in back-office services, including Call Center and Customer Support Services. Reviews highlight their ability to deliver organized, efficient service that reduces client workload and stress, with consistently favorable results. Approximately 100% of reviewers commend their capability to enhance workflow and create a comforting work atmosphere.

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1 of 1 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Medical Billing for Hospitality Company
5.0 — Read more
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Industry Experience

AdvancedMD has demonstrated expertise in the Hospitality & Leisure industry, receiving positive feedback for their back office services that enhance operational efficiency and brand reputation. Clients appreciate the organized and friendly service, which allows internal staff to focus on core tasks while saving significant time and money. The overall sentiment is favorable, indicating that AdvancedMD's strengths lie in delivering reliable, cost-effective solutions that foster a less stressful work environment.
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Hospitality & leisure

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive AdvancedMD as providing good value for money, noting the flexibility in their pricing structure, which allows for tailored bundles based on specific needs. One client highlighted a savings of $450-$500 per month, indicating a positive return on investment. However, there are suggestions for the company to continue enhancing value and offering competitive pricing to attract more clients.
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Gabbyville

3.5 1 review

$1,000+

< $25 / hr

50 - 249

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Focus Areas

33% Inbound appointment scheduling

34% Virtual receptionist

33% Answering services

Gabbyville is a company specializing in Contact Center Services, particularly focusing on Outbound Call Center and Customer Support Services. The reviews highlight their strong customer service team, effective call handling abilities, and significant cost savings, with 100% positive feedback regarding their strengths and no noted areas for improvement.

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Industry Experience

Gabbyville has demonstrated strong expertise in the retail industry, particularly in outbound services. Clients praised their effective communication and exceptional customer service, noting significant time and cost savings. Their impact is evident as they have alleviated in-house workload and enhanced business development efforts. Overall sentiment in the retail sector is highly positive, making Gabbyville a suitable partner for businesses seeking to optimize outbound sales and customer relations.
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Retail

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed a positive sentiment regarding Gabbyville's cost-effectiveness, noting significant savings of over $5,000 monthly by outsourcing outbound services. Their pricing structure is described as straightforward, with monthly billing and automatic payments. The overall value for money is reinforced by the consistent quality of customer service, which clients have praised as exceptional. The long-term partnership, spanning two years, indicates a strong satisfaction with the investment made.
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Agents Republic Inc.

4.5 1 review

$1,000+

< $25 / hr

250 - 999

Vancouver, Canada

Services provided

60% Call Center Services

20% Customer Service Outsourcing

10% Sales Outsourcing +2

5% BI & Big Data Consulting & SI

5% Market Research

Focus Areas

36% Inbound appointment scheduling

64% Answering services

Agents Republic Inc. is a customer support services company renowned for its comprehensive 24/7 multi-language support and technical assistance. Clients commend their exceptional adaptability and communication, with 100% positive feedback. Notably, they achieved a 15% increase in customer satisfaction (CSAT), a 20-point NPS improvement, and a 30% reduction in average response time.

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Industry Experience

Agents Republic Inc. has demonstrated notable expertise in the gaming industry, particularly in mobile gaming, where they provided comprehensive customer support services. Feedback highlights their strengths in quality, adaptability, and project management, leading to significant improvements in customer satisfaction and cost efficiency. Overall sentiment in this industry is highly positive, indicating that potential clients in gaming can expect effective support solutions and proactive communication from the provider.
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Gaming

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Average Project Cost Breakdown

What Clients Have Said
Clients have noted that Agents Republic Inc. offers competitive pricing that fits within budget constraints while delivering significant value. One client highlighted a 20% reduction in operational costs achieved through their services, enhancing overall cost efficiency. The positive sentiment surrounding their cost-effectiveness is reinforced by comments on high-quality support and timely delivery, indicating that the investment in their services yields substantial returns in customer satisfaction and operational success.
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Matchboard

5.0 1 review

Undisclosed

Undisclosed

2 - 9

Queens Park, Australia

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

60% Inbound appointment scheduling

20% Answering services

20% Virtual receptionist

Matchboard is a specialized company offering Contact Center Services, particularly in Customer Support Services and after-hours Inbound Call Center operations. Their reviews highlight a robust expertise in call handling and telephonic support, with a 100% positive feedback rate emphasizing their professionalism and knowledge in matching clients with suitable service providers. Notably, they effectively managed over 100 missed calls monthly, enhancing client operations.

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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Veterinary Clinic
5.0 — Matchboard provided call center services for a veterinary clinic, taking over overflow calls and providing support on an after-hours basis. Read more
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Industry Experience

Matchboard has demonstrated notable expertise in the healthcare industry, specifically in veterinary services. Their performance has been praised for providing effective overflow call center solutions, improving client communication, and increasing call handling capacity. Feedback emphasizes their professionalism and extensive knowledge of contact center operations, contributing to a significant reduction in missed calls. Overall sentiment in the healthcare sector is highly positive, indicating Matchboard's capability in enhancing service delivery and client care.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed high satisfaction with Matchboard's cost-effectiveness and value for money. One client highlighted that the service prevented over 100 missed calls monthly, attributing significant value to the company's expertise and professionalism. Another noted that Matchboard's thorough understanding of call center needs helped avoid poor supplier matches, emphasizing that the investment was worthwhile. Overall sentiment reflects that Matchboard delivers strong returns on investment through tailored services and exceptional support.
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Call Bro LLC.

5.0 2 reviews

$5,000+

< $25 / hr

10 - 49

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

100% Inbound appointment scheduling

Call Bro LLC. is a customer support services provider specializing in Contact Center Services, including Inbound Call Center and Customer Care Services. Reviews highlight their effective project management and tailored solutions, leading to a 25% increase in customer satisfaction and significant efficiency improvements. Positive feedback is unanimous with a 100% satisfaction rate, emphasizing their commitment to understanding client needs.

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Reviews mention Understands their clients' needs
Call Bro LLC has received positive feedback for their strong understanding of client needs, notably from the Director of Operations at Fast Appliance Repair. Clients praised their dedication to comprehending specific requirements and tailoring solutions accordingly, which led to significant improvements in customer satisfaction and service efficiency. The company's proactive communication and commitment to continuous improvement were also highlighted, demonstrating a clear alignment with client goals and expectations.

Call Center Support for Appliance Repair Company

5.0 Jul 19, 2023

Call Bro LLC exhibited excellent project management throughout the engagement. They consistently delivered items on time, ensuring a smooth implementation process. Their team was responsive and attentive to our needs, promptly addressing any concerns or requests for adjustments. What impressed us most about Call Bro LLC was their dedication to understanding our specific requirements and tailoring their solutions accordingly.
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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Support for Appliance Repair Company
5.0 — Call Bro LLC. provided call center support for an appliance repair company. The team implemented a ticketing system, trained customer support representatives, and conducted a performance analysis. Read more
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Industry Experience

Call Bro LLC has received positive feedback from clients in the engineering and real estate industries. In engineering, they significantly improved customer support for an appliance repair service, enhancing response times and satisfaction rates. In real estate, they successfully increased customer conversion rates for a home buying service. Overall, Call Bro LLC is recognized for their tailored solutions, strong project management, and commitment to client satisfaction, making them well-suited for projects in both sectors.
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Engineering Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients consistently praise Call Bro LLC for their competitive pricing and strong value for money. One client noted that the company's pricing 'fits our budget' and offers 'good value for cost.' Another highlighted significant improvements in service delivery and customer satisfaction, attributing these successes to the cost-effective solutions provided by Call Bro LLC. Overall, the sentiment is highly positive, with clients expressing satisfaction with both the affordability and quality of the services rendered.
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Westshore Bpo Pvt Ltd

4.2 17 reviews

$25,000+

< $25 / hr

50 - 249

Bengaluru, India

Services provided

20% Call Center Services

25% Customer Service Outsourcing

20% Business Consulting +3

15% Back Office Outsourcing

10% Financial Consulting

10% Sales Outsourcing

Focus Areas

100% Inbound appointment scheduling

Westshore Bpo Pvt Ltd is a professional provider of Contact Center Services, offering Customer Support Services through various channels including phone, email, and chat. The company consistently delivers reliable and timely support, with reviewers noting an improvement in customer service capabilities and satisfaction. Positive feedback constitutes 100% of the reviews, highlighting their commitment, adaptability, and excellent service delivery.

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Reviews mention Experienced
The feedback regarding Westshore Bpo Pvt Ltd reflects a highly positive sentiment, highlighting their effective project management and adaptability. Clients noted their commitment to improvement and customer satisfaction, with one stating, 'project management has not been a let-down' and praising their 'reactive' communication style. However, a suggestion for improvement was made regarding the recruitment of non-English language support agents, indicating a potential area for enhanced service delivery.

Customer Service Outsourcing for IT Services Company

5.0 Nov 11, 2024

WESTSHORE BPO has been at outsourced our customer support for the past four years and Project management has not been a let-down. It always meets the delivery schedule and is keen on ensuring that there is smooth running through the management of projects. WESTSHORE BPO has been particularly ‘reactive’ in all their dealings with us and willing to alter the modes and techniques used depending on the circumstances on the ground. This aspect has been one of the most effective approaches when it comes to communication and conflict solving when dealing with their company. When it comes to constant satisfaction, different aspects have played the key role of which some include efficient project management by WESTSHORE BPO and its customer-focused mindset.
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2 of 2 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for IT Services Company
5.0 — Westshore Bpo Pvt Ltd worked with an IT services company to handle their customer support efforts through chat, email, phone, and web forms. They provided assistance in English and Japanese. Read more
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Industry Experience

Westshore Bpo Pvt Ltd has received diverse feedback across several industries including Software, IT Services, Healthcare, Financial Services, and Information Technology. They are recognized for their adaptability, project management, and commitment to customer satisfaction, particularly in IT and software sectors. While some clients reported negative experiences, others highlighted effective communication and prompt service delivery. Overall, they are particularly well-suited for IT and software-related projects, but caution is advised for clients in the Software and Healthcare industries.
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Software IT Services Healthcare Financial services Information technology Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, Westshore Bpo Pvt Ltd is viewed positively for offering good value for cost, with multiple clients noting that their pricing fits within budget constraints. For instance, a client from entrust IT Group highlighted the company's 'great culture fit' and 'good value for cost.' However, contrasting feedback from another client described their experience as 'the worst ever,' indicating dissatisfaction with service quality despite perceived affordability. The sentiment is mixed, with positive assessments of cost-effectiveness overshadowed by significant concerns about service delivery.
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AI bees

4.5 95 reviews

$1,000+

Undisclosed

50 - 249

San Francisco, CA

Services provided

15% Call Center Services

30% Content Marketing

30% Sales Outsourcing +2

15% Search Engine Optimization

10% BI & Big Data Consulting & SI

Focus Areas

50% Inbound appointment scheduling

50% Virtual receptionist

AI bees is a lead generation company specializing in LinkedIn and email campaigns to enhance marketing exposure and connect businesses with potential clients. Reviews highlight their responsiveness, project management, and value for cost. Approximately 90% of reviews emphasize their effectiveness in generating quality leads, while around 80% praise their strategic adaptability and customer-oriented approach. Some feedback suggests improvements in customizing outreach approaches and quicker communication response times.

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Reviews mention High-quality work
Overall, clients commend AI Bees for delivering high-quality work, particularly in lead generation. One client noted their 'ability to generate quality leads that aligned with our target audience,' while another highlighted the 'smart marketing strategies' that significantly improved their client acquisition. The responsiveness and support from the team were frequently praised, with clients expressing satisfaction in the measurable outcomes achieved, such as consistent lead delivery and effective communication throughout the project.

Lead Gen, Email Mktg, Outreach & SMM for IT Services Company

5.0 Mar 7, 2024

Everything is being delivered on time and with quality. Responses from the AI bees team is always fast and accurate. Very simple, straight-forward process. Transparent and cost-effective.
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Lead Generation Services for Data Provider Company

5.0 Oct 17, 2022

Great service, they go the extra mile and make sure that they deliver what they have promised. No, communication went very well and they are very professional.
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Lead Generation for Digital Company

5.0 Dec 6, 2021

They have structured a great marketing campaign and understood our services which generated good leads. We are constantly working with them to improve our results so, I don't really any improvement issue with AIBees.
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Digital Marketing for Data Archiving Solution Company

5.0 Apr 22, 2021

We arrange high-quality meetings and new sales opportunities. We love the excellent support from AI Bees as they have provided great results in our campaigns. So far no improvements.
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Lead Generation & Generative AI for Outsourcing Services Co

5.0 Apr 14, 2025

I'm impressed by the people and the deliverables.
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Industry Experience

AI Bees has demonstrated expertise across various industries including Pharmaceuticals, Human Resources, Software, Healthcare, and Consulting. Clients commend their responsive project management, effective lead generation, and customer-centric approach. Overall sentiment reflects satisfaction, particularly in the Healthcare and Consulting sectors, where clients noted significant business growth. Industries seeking robust lead generation, especially through LinkedIn, would find AI Bees a fitting partner.
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Pharmaceuticals Human Resources Business services Software Sports Consulting Advertising & marketing Information technology Healthcare Automotive Insurance Consumer Products Financial services IT Services Design Energy & natural resources Other Industry Telecommunications Construction Education Real estate Manufacturing Engineering Wellness & Fitness

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Average Project Cost Breakdown

Less than $10,000 (39) $10,000 to $49,000 (26) $50,000 to $199,999 (4) $10,000,000 + (1)

What Clients Have Said
Clients consistently commend AI Bees for their cost-effectiveness and overall value. Feedback highlights that their pricing aligns well with budget expectations, with one client stating, 'Good value for cost,' while another noted, 'Pricing fit our budget.' Many clients appreciated the high-quality leads generated, with reports of substantial lead increases. Overall, sentiment is positive, emphasizing AI Bees' ability to deliver results at a competitive price, although some clients suggested improvements in lead qualification and response times.
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United States (30) Germany (20) Canada (11) England (4) Belgium (3) United Arab Emirates (3) South Africa (2) Finland (2) France (2) India (2) Netherlands (2) Switzerland (2) Malaysia (1) Singapore (1) Spain (1) Norway (1) Nigeria (1) Austria (1) Hong Kong (1)

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Conversational

5.0 4 reviews

Undisclosed

Undisclosed

10 - 49

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

14% Inbound appointment scheduling

50% Answering services

36% Virtual receptionist

Conversational is a company specializing in Customer Support Services, offering Inbound Call Center and Call Handling solutions. With a focus on professionalism and reliability, they have consistently impressed clients, aiding them in scaling operations efficiently. Approximately 100% of the reviews mention the professionalism and effectiveness of their services, highlighting their role in enhancing client business operations.

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Reviews mention Professional
Conversational has received overwhelmingly positive feedback regarding their professionalism. Clients highlighted their promptness in handling calls and their ability to maintain a polished image for businesses. For instance, one client noted that Conversational's service was 'very polished, professional, and effective,' while another emphasized that their bilingual team provided 'the professional human voice' needed for a strong first impression. Overall, the sentiment reflects high satisfaction with Conversational's professional demeanor and reliability.

Inbound Call Center for IT Services Company

5.0 Mar 2, 2022

Conversational’s services were exactly what I needed. They were very professional, and my calls were handled very smoothly. I landed good clients and stayed on top of my customers simply because a live person took my calls instead of a machine recording. Thanks to Conversational, I scaled my business without breaking the bank.
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Answering Service for Consulting Company

5.0 Dec 3, 2021

They’ve been providing a professional human voice that we wanted, which is important to us because it allows us to look like a large company — they give us the exact image we needed, and we haven’t had a single complaint from our clients.
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Industry Experience

Conversational has demonstrated expertise in the IT Services and Consulting industries. Clients in IT Services commend their professionalism and efficiency in handling inbound calls, which significantly improved customer engagement and business scaling. Consulting clients appreciate the bilingual communication and enhanced professional image provided by Conversational's services. Overall, feedback indicates strong reliability and value, making Conversational a fitting choice for businesses seeking effective customer call management and professional representation.
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IT Services Consulting

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Overall, clients express high satisfaction with Conversational's cost-effectiveness and value for money. One client noted that they scaled their business without excessive spending, while another appreciated the professional image provided for just $129 monthly. Additionally, a managing partner highlighted the exceptional value, stating they believe Conversational offers the best return on investment compared to competitors. The sentiment reflects that Conversational delivers reliable services that justify their pricing, making them a financially feasible option for various businesses.
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Washington, District of Columbia (1) Brooklyn, New York (1) Merryville, Louisiana (1)

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VA Connect

4.8 11 reviews

Undisclosed

Undisclosed

50 - 249

Sandton, South Africa

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

20% Inbound appointment scheduling

50% Virtual receptionist

30% Answering services

VA Connect is a company specializing in Contact Center Services, offering Customer Support Services and Outbound Call Center solutions. Reviews highlight the company's effectiveness in business growth and customer service, with a focus on professional relationships and successful team integration. A significant 100% of feedback emphasizes positive collaboration and the beneficial impact on client businesses.

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2 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of VA Connect reflect a strong positive sentiment, highlighting their professionalism, effective communication, and ability to understand client needs. Clients noted the impressive quality of virtual assistants, timely deliverables, and smooth onboarding processes. Specific feedback included successful candidate pipeline management for recruitment and enhanced operational efficiency in multiple ventures. Overall, clients expressed high satisfaction with VA Connect's services, with no significant areas for improvement identified.
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Industry Experience

VA Connect has demonstrated expertise across various industries, including maritime, banking, supply chain, food & beverage, advertising, and legal. Feedback highlights their strengths in operational efficiency, effective communication, and tailored staffing solutions, resulting in increased productivity and successful project execution. Overall sentiment is highly positive, particularly within fintech and logistics, indicating a strong fit for clients seeking reliable support in fast-paced environments.
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Banks Supply Chain, Logistics, and Transport Food & Beverage Advertising & marketing Information technology Legal Software Other industries

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Average Project Cost Breakdown

Less than $10,000 (3)

What Clients Have Said
Clients consistently commend VA Connect for offering good value for money, with several reviews highlighting that their pricing fits within budget constraints while maintaining high-quality service. One client noted, 'Good value for cost,' and another mentioned, 'Pricing fit our budget.' Overall, the sentiment regarding cost-effectiveness is positive, with clients appreciating the balance between affordability and the quality of support received.
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South Africa (3) Kenya (1) United Arab Emirates (1) England (1)

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ReveGro

4.7 5 reviews

$1,000+

$50 - $99 / hr

10 - 49

Crewe, England

Services provided

40% Call Center Services

50% Sales Outsourcing

10% Social Media Marketing

Focus Areas

100% Inbound appointment scheduling

ReveGro is a company specializing in Customer Support Services and Telemarketing Services, particularly focusing on lead generation and feedback collection. While 100% of the reviews appreciated their onboarding process and budget-friendly pricing, 100% also noted challenges in project management post-launch, indicating room for improvement in efficiency and communication.

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0 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center, Staffing & Compliance Services for Utility Firm
5.0 — A utility firm hired ReveGro to manage their call center needs. The team’s tasks included supplying and managing the client’s data, addressing their staffing needs, and managing their compliance Read more
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Industry Experience

ReveGro has garnered positive feedback across various industries, including Financial Services, Construction, Utilities, and Consulting. Clients commend their expertise in lead generation and marketing strategies, noting significant improvements in revenue and client engagement. The sentiment is particularly strong in Construction, where clients report successful revenue increases, while feedback from the Utilities sector highlights their effective project management. Overall, ReveGro is positioned as a trusted partner for businesses seeking growth in these sectors.
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Financial services Construction Utilities Consulting

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently noted that ReveGro offers competitive pricing and good value for money. One client highlighted that ReveGro's pricing fit their budget, while another emphasized the 'great value for cost' and alignment of company values. Overall, the sentiment is positive, with clients appreciating the balance between cost and the quality of services provided, although some expressed a desire for improved project management and communication.
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Sandbach, England (1) Salford, England (1) High Wycombe, England (1)

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Westpark Communications

4.8 4 reviews

Undisclosed

Undisclosed

50 - 249

Spring, TX

Services provided

25% Call Center Services

40% Customer Service Outsourcing

25% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

18% Inbound appointment scheduling

64% Answering services

18% Virtual receptionist

Westpark Communications is a professional Contact Center Services provider specializing in Inbound Call Center, Customer Support Services, and Customer Care Services. They are praised for their excellent communication, attention to detail, and ability to enhance call structures, with approximately 75% of reviewers highlighting their positive impact on customer relationships. However, there are minor concerns about agent turnover affecting response times.

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Reviews mention Trustworthy
Westpark Communications has received positive feedback regarding their trustworthiness, with clients highlighting their reliability and strong technical support. One client emphasized that the company is 'innovative and reliable,' while another specifically noted their trustworthiness as a key strength. Overall, the sentiment reflects a high level of trust in Westpark Communications, as clients feel they can depend on the company for effective customer service and support.

Inbound Appointment Scheduling for Consumer Products Firm

4.5 Aug 12, 2017

Their technical support is strong and they are trustworthy. We have worked with them for two years. There is nothing to improve.
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2 of 4 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Air Purification Solution Company
5.0 — Westpark Communications was hired to replace a call center that wasn't performing. The team is now the customer service center, communicating with customers, tracking shipments, and assisting with Read more
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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Westpark Communications' pricing, describing it as reasonable compared to competitors. One client noted spending approximately $100,000 over several years while feeling the value received was significant, particularly in customer service performance. Another client highlighted an hourly billing structure that effectively saved them around $500 monthly, indicating a strong return on investment. Overall, the sentiment regarding cost and value for money is positive, with clients appreciating the balance of quality service and competitive pricing.
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Tampa, Florida (1) Austin, Texas (1) Burlington, Vermont (1) San Diego, California (1)

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kTech Solutions

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

20% Call Center Services

30% Customer Service Outsourcing

10% Sales Outsourcing +8

5% Accounting

5% Back Office Outsourcing

5% CRM Consulting and SI

5% Graphic Design

5% Logo

5% UX/UI Design

5% Web Design

5% Web Development

Focus Areas

55% Inbound appointment scheduling

25% Virtual receptionist

20% Answering services

kTech Solutions is a contact center services provider, excelling in appointment setting, lead generation, and live transfers. The company has received overwhelmingly positive feedback, with clients highlighting their punctuality, effective communication, and cost efficiency. Approximately 100% of reviewers praised their on-time delivery and project management skills.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Gen & Appointment Setting for Financial Services Firm
5.0 — kTech Solutions provides lead generation and appointment-setting services for a financial services company. The team also performs live transfer tasks for the client. Read more
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Industry Experience

kTech Solutions has received positive feedback primarily from the financial services sector, where they excel in appointment setting, lead generation, and live transfer services. Clients appreciate their strong communication skills, punctuality, and cost-effective solutions. Overall sentiment in this industry indicates that kTech Solutions is a reliable partner for businesses seeking dynamic outsourcing support, particularly in financial services and related areas.
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Select Industry to see insights

Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently emphasize kTech Solutions' affordability and strong value for money. One CEO noted their 'good value for cost' and highlighted the company's alignment with budgetary constraints. Additionally, another client praised their 'value of cost and on-time delivery,' reflecting overall satisfaction with pricing relative to the quality of service provided. The sentiment across reviews indicates a positive perception of kTech Solutions' pricing structure and the quality of their deliverables.
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English Call Centre

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

40% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

60% Inbound appointment scheduling

25% Answering services

15% Virtual receptionist

English Call Centre is a provider of comprehensive Contact Center Services, offering both inbound and outbound call handling with a focus on Customer Support Services. Reviews highlight the company's professionalism and adaptability, with 100% of feedback emphasizing their efficiency and seamless integration into client operations. Their commitment to enhancing client relationships through personalized communication is a recurring theme.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Advertising Services Company
5.0 — English Call Centre provided inbound and outbound call center services for an advertising services company. The team addressed inquiries, managed service-related requests, and monitored call Read more
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Industry Experience

English Call Centre has received positive feedback primarily in the Advertising & Marketing industry. Clients highlight their expertise in enhancing client communications and professionalism, leading to improved client satisfaction and efficient inquiry handling. The provider's strengths include adaptability, responsiveness, and effective project management. Their ability to integrate seamlessly into client operations has made them a valuable partner, particularly for businesses looking to strengthen their presence in English-speaking markets.
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Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have highlighted English Call Centre's pricing as well-aligned with their budget, noting it provides good value for the cost. One client specifically mentioned that the pricing fit well within their budget while also delivering high-quality service. Overall, sentiment towards the company's value proposition is positive, with clients expressing satisfaction with the professionalism and responsiveness of the service, which contributed to improved client relationships and operational efficiency.
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Brightest Minds

4.9 5 reviews

$1,000+

< $25 / hr

50 - 249

South San Francisco, CA

Services provided

10% Call Center Services

20% Market Research

20% Marketing Strategy +4

20% Social Media Marketing

15% Sales Outsourcing

10% Email Marketing

5% Customer Service Outsourcing

Focus Areas

100% Inbound appointment scheduling

Brightest Minds is a lead generation company specializing in email marketing and LinkedIn outreach to generate and nurture qualified leads. Overall, 100% of reviewers praised their personalized, data-driven approach, leading to successful campaigns and high conversion rates. A notable 75% of clients highlighted their effective workflow and integration with existing teams, while one review suggested expanding social media marketing capabilities.

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Reviews mention Unique expertise
Clients consistently highlight Brightest Minds' unique expertise in data-driven lead generation. One client noted their impressive focus on utilizing data to identify target markets and enhance outreach efforts. Additionally, the range of tailored services provided, including lead qualification and nurturing, reinforces their specialized knowledge in the field. Overall, the sentiment is highly positive, with clients appreciating the effectiveness and strategic insights Brightest Minds brings to lead generation.

Lead Generation for Enterprise Platform Company

5.0 Feb 28, 2023

The workflow between our team and Brightest Minds was highly effective. Both companies worked together to create an efficient system that allowed them to quickly generate qualified leads. We were able to take advantage of Brightest Minds' data-driven approach to lead generation, while Brightest Minds was able to leverage their expertise in targeting and nurturing prospects.
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Lead Generation for Enterprise Platform Company

5.0 Feb 28, 2023

I found the most impressive and unique thing about Brightest Minds to be their focus on data-driven lead generation. They are committed to using data to drive their lead generation strategies, which helps them to identify target markets and effectively reach out to potential customers. Additionally, Brightest Minds also offers a range of services designed to help businesses better understand their customer base and develop more effective lead generation strategies.
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Industry Experience

Brightest Minds has demonstrated strong expertise across the software, real estate, and business services industries. Clients have praised their data-driven approach to lead generation, personalized outreach, and effective communication, resulting in high conversion rates and increased lead generation. Positive sentiment is noted particularly in the software sector for efficient prospecting and nurturing, while the real estate sector commends their personalized campaigns. Overall, Brightest Minds is well-suited for clients seeking tailored lead generation strategies in these industries.
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Software Real estate Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Brightest Minds is frequently noted for its competitive pricing and overall value for money. Clients have praised their cost-effectiveness, with one stating they were a 'very cost-effective vendor' and another highlighting their 'affordable' services. The personalized approach and high-quality lead generation resulted in measurable success, such as generating 211 leads and achieving a 20% sales conversion rate. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost relative to the value delivered.
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United States (3) Ireland (1)

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Customer Umbrella

5.0 20 reviews

$1,000+

< $25 / hr

250 - 999

Varna, Bulgaria

Services provided

10% Call Center Services

20% Back Office Outsourcing

20% IT Managed Services +4

20% Staffing

15% Customer Service Outsourcing

10% IT Staff Augmentation

5% Recruiting

Focus Areas

10% Inbound appointment scheduling

50% Answering services

40% Virtual receptionist

Customer Umbrella is a proficient provider of Contact Center Services, excelling in Customer Support Services, Inbound and Outbound Call Center, and Telephonic Support. Reviewers consistently praise their professionalism and seamless integration into client operations, with 100% positive feedback highlighting their outstanding customer service and effective communication. Their expertise in call handling and proactive problem-solving significantly enhances client satisfaction and operational efficiency.

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3 of 4 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support Services for Sports Betting & Gambling Firm
5.0 — Customer Umbrella provided customer support services for a sports betting and gambling firm. Their responsibilities included outbound calls, live chat support, and answering customer email Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (2)

What Clients Have Said
Client feedback on Customer Umbrella consistently highlights their strong value for money, with many noting that their pricing aligns well with budget expectations. One client emphasized that Customer Umbrella’s pricing fit their budget while delivering high-quality service, stating they experienced a significant boost in customer satisfaction and operational efficiency. Overall sentiment indicates that clients appreciate the balance of cost and quality, with several reviews mentioning the impressive results achieved without exceeding budgets.
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More responsive than most other service providers

Customer Umbrella is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (5) Cyprus (2) Germany (2) Canada (1) England (1)

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The Agentsy BPO

5.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Cape Town, South Africa

Services provided

20% Call Center Services

30% Customer Service Outsourcing

30% Sales Outsourcing +1

20% Finance & Accounting Outsourcing (FAO)

Focus Areas

40% Inbound appointment scheduling

40% Answering services

20% Virtual receptionist

The Agentsy BPO is a business process outsourcing company specializing in boosting membership growth, sales, and revenue for travel-related businesses. Their clients report impressive outcomes, such as a 300% initial membership increase and a 100% year-over-year bookings and revenue growth. With high satisfaction rates, clients highlight their exceptional service, cultural alignment, and consistent achievement of objectives.

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Reviews mention Transparent
Clients consistently commend The Agentsy BPO for their transparent communication and open approach. One client noted their 'attention to detail' and 'open and transparent communication' as key strengths, which contributed to a successful partnership. The feedback reflects a strong overall sentiment, highlighting the company's ability to meet objectives while fostering trust and clarity in interactions.

BPO for Online Travel Agency

5.0 May 1, 2023

It's culture, attention detail, open and transparent communication, high quality of service and constantly achieving the goals we had set-out.
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Industry Experience

The Agentsy BPO has demonstrated significant expertise in the Hospitality & Leisure industry, particularly with travel agencies. Clients have reported exceptional results, such as 300% membership growth and 100% YOY revenue increases. Strengths include their ability to provide multilingual support, reduce overhead costs, and enhance customer retention. Overall sentiment is highly positive, indicating a strong cultural fit and commitment to client objectives, making them an ideal partner for companies in the travel sector seeking growth and operational efficiency.
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Hospitality & leisure

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend The Agentsy BPO for providing excellent value for money, often citing their competitive pricing as a key factor in their selection. One client noted the 'good value for cost' while another highlighted the ability to decrease overhead costs significantly. Overall sentiment reflects high satisfaction with the financial outcomes achieved through their partnership, with clients reporting substantial revenue growth and effective cost management.
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Startupr

5.0 8 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

25% Call Center Services

50% Sales Outsourcing

25% Email Marketing

Focus Areas

80% Inbound appointment scheduling

20% Answering services

Startupr is a customer service center specializing in outbound call center services. They are praised for their targeting precision and effective hybrid SDR plus AI workflows, achieving a 100% KPI success rate. With impressive responsiveness and transparent communication, 100% of reviewers highlighted their ability to deliver on time and efficiently respond to client needs.

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7 of 7 reviews are 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 7 times in the past 6 months
In the last six months, Startupr has received consistently positive feedback for their effective outbound marketing strategies. Clients highlighted measurable outcomes such as generating over 64 qualified meetings and $1.1 million in pipeline value. Reviewers praised their structured project management, responsiveness, and iterative approach to optimize targeting and messaging. Notably, one client noted a 650% ROI and another emphasized the disciplined focus on high-quality leads. Areas for improvement included deeper initial testing and regional segmentation, but overall sentiment remains highly favorable.
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Industry Experience

Startupr has demonstrated expertise across various industries, notably Information Technology, Advertising & Marketing, Gaming, and Property Management. Clients praise their targeted outreach, strong project management, and data-driven approach, resulting in increased qualified leads and revenue generation. The overall sentiment highlights Startupr's ability to refine ideal customer profiles and execute effective multi-channel campaigns, establishing them as a suitable partner for businesses seeking disciplined and performance-oriented outbound strategies.
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Design Software Gaming Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlighted Startupr's exceptional value for cost, with sentiments such as 'good value for cost' and 'pricing fit our budget' across multiple reviews. Specific feedback noted blended costs per qualified meeting ranging from $500 to $750, demonstrating a strong return on investment. The effectiveness of their strategies led to significant pipeline growth and successful outcomes, reinforcing the perception of Startupr as a cost-effective partner in generating quality leads and improving sales processes.
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United States (4) Canada (1) Estonia (1) Ukraine (1)

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Physicians Answering Service

4.8 8 reviews

Undisclosed

Undisclosed

10 - 49

Portland, OR

Services provided

70% Call Center Services

30% Back Office Outsourcing

Focus Areas

20% Inbound appointment scheduling

80% Answering services

Physicians Answering Service is a highly-regarded company offering Contact Center Services with a focus on after-hours call handling for medical practices. Reviewers consistently praise their reliability, responsiveness, and proactive communication, with over 90% noting their flexibility and efficiency in fielding calls. They excel in customer care services, offering personalized, friendly interactions, though some suggest improvements in message clarity during crisis situations.

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Reviews mention Receptive
Clients express high satisfaction with Physicians Answering Service, highlighting their receptiveness and willingness to accommodate specific needs. One client noted, "They’re very attentive and willing to bend over backward to help fix whatever might be broken," emphasizing their proactive communication and customization of services. The team is described as personable and responsive, fostering a collaborative environment. Overall, feedback indicates that Physicians Answering Service is dedicated to understanding and meeting client goals effectively.

After-Hours Call Services for Pediatric Primary Care Group

5.0 Apr 20, 2020

They’re very attentive and willing to bend over backward to help fix whatever might be broken. Physicians Answering Service is able to get back to our patients with 5–10 minutes of them initially placing the call. They always reach out to see if there’s anything they can do to help, responding quickly when I ask anything of them. This open communication has helped to build our relationship.
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6 of 8 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Receptionist Services for Retina Clinic
5.0 — Physicians Answering Service provides after-hour answering services for a retina clinic. The team transfers calls to doctors who are on-call. They also take over when their client leaves the office Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Physicians Answering Service as providing good value for money, with costs ranging from $2,400 to $50,000 depending on the engagement. Feedback highlights their reliability and responsiveness, with one client noting, 'They’re always willing to do whatever we need,' while another stated, 'I’m happy with them and we’ve stuck with them for over a decade.' Overall, clients appreciate the service's flexibility and consistency, indicating a strong satisfaction with the pricing relative to the quality provided.
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Portland, Oregon (6) Hillsboro, Oregon (1) Clackamas, Oregon (1)

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HelloSells

5.0 4 reviews

Undisclosed

< $25 / hr

50 - 249

Portland, OR

Services provided

40% Call Center Services

30% Customer Service Outsourcing

30% Sales Outsourcing

Focus Areas

50% Inbound appointment scheduling

40% Answering services

10% Virtual receptionist

HelloSells is a company specializing in Contact Center Services, offering solutions in Inbound and Outbound Call Centers, Customer Support, and Telephonic Support. Reviews highlight their exceptional customer service, efficient call handling, and strong communication skills, with 100% of reviewers noting positive experiences. Clients are impressed by their adaptability and the professional appearance they bring to businesses, resulting in improved sales conversions and operational efficiency.

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Reviews mention Straightforward pricing
Clients express a positive sentiment regarding HelloSells' straightforward pricing model. One client noted, "they had the best price for that kind of service," emphasizing the absence of additional setup fees. This transparency in pricing is highlighted as a significant advantage, allowing for tailored solutions without unexpected costs. Overall, the feedback suggests that HelloSells provides clear and competitive pricing, contributing to a seamless client experience.

Call Center Services for Moving Company

5.0 Jan 16, 2020

HelloSells is just incredibly straightforward to work with. There’s no add on price for setup, you can have multiple lines with different scripts for each department, and just about anything else you need to accommodate your specific business.
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4 of 4 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Answering Services for Financial Services Co
5.0 — HelloSells provides virtual answering services to prevent unanswered client calls for a financial solutions company. They integrated services with a CRM, offer technical tutorials, and manage IT Read more
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Industry Experience

HelloSells has demonstrated expertise across various industries including Financial Services, Healthcare, Moving Services, and Arts & Entertainment. Clients commend their professional communication, quick response times, and tailored service integration. In the Financial Services sector, they improved sales conversions; in Healthcare, they provided critical monitoring support; and in Moving Services, they enhanced customer interaction efficiency. Overall, sentiment remains highly positive, showcasing HelloSells as a versatile partner for businesses seeking reliable customer support solutions.
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Financial services Other Industry Arts, entertainment & music Healthcare

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Charlotte, North Carolina (1) Athens, Ohio (1) Cincinnati, Ohio (1) Philadelphia, Pennsylvania (1)

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Sybrid Private Limited

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Karachi, Pakistan

Services provided

15% Call Center Services

15% IT Managed Services

10% Branding +13

5% AI Agents

5% AI Development

5% API Development

5% Business Consulting

5% Cybersecurity

5% Digital Asset Management

5% Ecommerce Marketing

5% Pay Per Click

5% Social Media Marketing

5% UX/UI Design

5% Web Development

3% Content Marketing

2% Search Engine Optimization

Focus Areas

35% Inbound appointment scheduling

35% Answering services

30% Virtual receptionist

Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.

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Industry Experience

Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.
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eCommerce

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
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DelonApps

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Lagos, Nigeria

Services provided

20% Call Center Services

15% Corporate Training & Coaching

15% Recruiting +8

15% Staffing

10% Customer Service Outsourcing

5% Custom Software Development

5% IT Managed Services

5% IT Staff Augmentation

5% Mobile App Development

3% HR Outsourcing

2% Sales Outsourcing

Focus Areas

10% Inbound appointment scheduling

45% Answering services

45% Virtual receptionist

DelonApps is a company specializing in Contact Center Services and Customer Support Services, particularly excelling in 24/7 call center solutions. Reviewers frequently commend DelonApps for their affordability, precision, and empathy, with 100% positive feedback highlighting their seamless project delivery and remarkable customer service. Approximately 50% of reviewers also emphasize their excellent communication and value for cost.

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Reviews mention High-quality work
Clients have consistently praised DelonApps for delivering high-quality work. One client noted their impressive precision and empathy, highlighting seamless project delivery on budget and schedule. Another client commended their excellent 24/7 call center service, which garnered positive customer feedback due to quick and helpful responses. Overall, the sentiment reflects satisfaction with DelonApps' ability to provide top-notch services at competitive prices, reinforcing their reputation for quality and reliability.

Process Automation & Optimization for Engineering Company

5.0 Jun 4, 2024

The project delivery was seamless on budget, to specifications and on schedule. I was impressed with their precision and empathy.
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2 of 2 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Process Automation & Optimization for Engineering Company
5.0 — An engineering company hired DelonApps to automate and optimize their processes. The goal was to improve the client’s productivity and service delivery. Read more
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Industry Experience

DelonApps has demonstrated expertise across the Engineering, Information Technology, and Healthcare industries. In Engineering, they excelled at process automation and optimization, leading to improved productivity. In IT, their robust telesales and customer support solutions significantly enhanced operational efficiency. In Healthcare, their 24/7 call center services garnered excellent client feedback. Overall, sentiment across these sectors reflects strong performance, affordability, and reliable service delivery, making DelonApps a compelling choice for clients in these fields.
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Engineering Information technology Healthcare

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United States (2) Nigeria (1)

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NICE Global

5.0 2 reviews

$1,000+

< $25 / hr

250 - 999

Montego Bay, Jamaica

Services provided

45% Call Center Services

30% Customer Service Outsourcing

15% Sales Outsourcing +1

10% Back Office Outsourcing

Focus Areas

25% Inbound appointment scheduling

75% Answering services

NICE Global is a Contact Center Services provider specializing in customer support, inbound call center, and telephonic support. The company receives overwhelmingly positive feedback for its proactive communication, flexibility, and alignment with client values, with 100% of reviews highlighting its drive for success and adaptability to client needs.

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Reviews mention Flexible
Clients have consistently praised NICE Global for their flexibility in project management. One client noted their willingness to make adjustments and take initiative, highlighting that NICE Global was quick to incorporate changes, leading to improved project outcomes. Another emphasized their proactive communication, which further facilitated a successful collaboration. Overall, the sentiment reflects a strong appreciation for NICE Global's adaptability and responsiveness to client needs.

Call Center & BPO Services for Transportation Company

5.0 Apr 29, 2024

Very flexible, willing to make adjustments, takes direction well, take initiative. Throughout the project there were many lessons learned, we used them as a tool for future successes. Rather than being change averse, Nice was quick to incorporate the changes and as a result, we achieved a much higher standard for the work being performed and they have taken on additional responsibilities as the project has moved forward.
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2 of 2 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & BPO Services for Transportation Company
5.0 — NICE Global provides call center and BPO services for a transportation company. The team aims to keep costs low without interrupting the client’s services. Read more
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Industry Experience

NICE Global has demonstrated expertise in the Transportation and Consumer Products & Services industries. Clients commend their flexibility, proactive communication, and ability to deliver high-quality customer service while managing costs effectively. The Transportation sector noted measurable improvements in customer satisfaction and service quality, while the Consumer Products segment highlighted increased customer lifetime value and actionable insights for product development. Overall, NICE Global is well-suited for projects requiring customer support and operational efficiency in these industries.
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Transportation Consumer products & services

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Average Project Cost Breakdown

$10,000,000 + (1)

What Clients Have Said
Clients consistently highlight NICE Global's competitive pricing and strong value for money. One client noted that they chose NICE Global due to 'good value for cost' and an alignment of company values. Another emphasized that NICE Global's pricing fit their budget while delivering effective solutions that improved customer metrics. Overall, feedback indicates satisfaction with the cost-effectiveness of their services, contributing positively to project outcomes.
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Double Tap Marketing Ltd

5.0 1 review

$1,000+

$25 - $49 / hr

2 - 9

Royal Wootton Bassett, England

Services provided

55% Call Center Services

35% Email Marketing

10% Sales Outsourcing

Focus Areas

80% Inbound appointment scheduling

10% Answering services

10% Virtual receptionist

Double Tap Marketing Ltd is a versatile marketing agency specializing in telemarketing, email marketing, and proposal writing. The company has received overwhelmingly positive feedback, with clients praising their ability to deliver exceptional results, such as securing high-value contracts and producing high-quality marketing materials. Over 90% of reviewers highlight their effective project management and commitment to exceeding expectations.

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Industry Experience

Double Tap Marketing Ltd has demonstrated significant expertise in the business services industry, particularly within the university accommodation cleaning sector. Clients praise their ability to enhance visibility and engage effectively with target audiences, resulting in substantial contract wins. Overall sentiment is highly positive, highlighting their strong project management, responsiveness, and commitment to client success. They are well-suited for businesses seeking comprehensive marketing support and innovative solutions tailored to specific industry needs.
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Business services

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently commend Double Tap Marketing Ltd for their exceptional value for money, noting that their pricing is reasonable relative to the high-quality results achieved. One client highlighted that they spent £5,447 and secured contracts worth over £150,000, emphasizing the impressive return on investment. Feedback also indicates that the company operates with a personal touch, often exceeding expectations, which reinforces the sentiment that their services provide substantial value compared to larger agencies.
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Cabilyt

5.0 11 reviews

Undisclosed

< $25 / hr

250 - 999

Services provided

30% Call Center Services

35% Customer Service Outsourcing

35% Sales Outsourcing

Focus Areas

25% Inbound appointment scheduling

65% Answering services

10% Virtual receptionist

Cabilyt is a customer service center specializing in inbound and outbound call center services, lead generation, and telemarketing services. Reviews highlight their proactive approach, efficiency, and ability to deliver high-quality leads, with 100% of reviewers noting improved lead generation and operational efficiency. Their personalized service and commitment to client success are consistently praised, although there's room for technological advancement in analytics.

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Reviews mention Efficient
Client feedback highlights Cabilyt's efficiency in delivering results and meeting project objectives. The Acquisitions Specialist noted their proactive approach and timely responses, stating, 'Deadlines were always met well ahead of time.' Similarly, the Head of Operations emphasized their 'highly efficient' project management and adaptability, leading to a significant increase in qualified leads. Overall, clients appreciate Cabilyt's organized and responsive nature, indicating a strong sentiment of satisfaction with their efficient operations.

Lead Gen & Call Center Services for Real Estate Co

5.0 Dec 20, 2024

They were really on top of everything. Deadlines were always met well ahead of time. Anytime we had questions or needed adjustments, they responded quickly and made sure we were always in the loop. They were organized and efficient, and it felt like they were part of our team rather than just an external service provider.
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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for Cabilyt highlight their effectiveness in lead generation and client engagement, particularly in the mobility and real estate sectors. Clients praised their organized approach, timely communication, and strong cultural alignment. For instance, DiDi noted improved driver activation and retention, while StepStone Realty reported a significant increase in qualified leads. Overall, sentiment is highly positive, with minor suggestions for dashboard improvements but no major concerns.
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2 of 2 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for International Ride-Hailing Services Company
5.0 — Cabilyt provides call center services for an international ride-hailing service company. The team is responsible for lead generation, customer service, and appointment setting. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Cabilyt's strong value for money, noting that their pricing fits within budget while delivering exceptional results. A realtor stated, "good value for cost," emphasizing the quality of leads generated. Another client praised Cabilyt for their proactive approach and effective communication, which streamlined operations and reduced costs. Overall, feedback reflects a positive sentiment regarding Cabilyt's ability to provide high-quality services at competitive prices.
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DigiReps.co

5.0 4 reviews

$5,000+

< $25 / hr

50 - 249

Services provided

40% Call Center Services

50% Sales Outsourcing

10% Business Consulting

Focus Areas

30% Inbound appointment scheduling

40% Answering services

30% Virtual receptionist

DigiReps.co is a telemarketing services company specializing in outbound call center and customer support services. Reviews highlight their efficient call handling and impressive impact, with 100% positive feedback on their timely delivery and communication. Their effective strategy led to 200 daily cold calls and successfully transferred warm leads to sales teams.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Sales Outsourcing for Pest Control Company
5.0 — DigiReps.co provides call center and sales outsourcing services for a pest control company. The team makes daily cold calls to past customers, transfers warm leads to sales reps, and updates them on Read more
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Industry Experience

DigiReps.co has demonstrated proficiency across various industries, including Pest Control, Legal Cannabis, and Construction. Clients commend their effective cold calling, lead qualification, and client acquisition strategies, noting quick impact and excellent communication. The overall sentiment is positive, highlighting strengths in responsiveness and organizational skills, making DigiReps.co a strong candidate for businesses seeking to enhance their outreach and sales efforts in these sectors.
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Other Industry Legal Cannabis Construction

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently commend DigiReps.co for their competitive pricing and strong value for money. Feedback highlights that their pricing aligns well with budgets, with one client noting, 'Good value for cost.' Another client emphasized that the company's rates fit their budget while delivering significant results. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, making them a preferred choice for various projects.
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Houston, Texas (1) Denver, Colorado (1) Honolulu, Hawaii (1)

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Bungee (formerly Direct Answer)

4.8 7 reviews

$1,000+

< $25 / hr

10 - 49

Capon Bridge, WV

Services provided

45% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

10% Inbound appointment scheduling

70% Answering services

20% Virtual receptionist

Bungee (formerly Direct Answer) is a company specializing in Contact Center and Customer Support Services. Their consistent, high-quality service delivery is evidenced by positive client feedback, with clients particularly impressed by their quick adaptability and superior customer service skills. Approximately 80% of reviews highlight their capability to efficiently manage call handling and support needs, enhancing operational efficiency and customer satisfaction.

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Reviews mention Easy to work with
Clients consistently express that Bungee is easy to work with, highlighting their long-standing relationships and familiarity with client operations. One client noted, 'It's been easy to work with them,' emphasizing their tailored communication and support. Another mentioned, 'I think of them as part of our own team,' reflecting a strong collaborative spirit. Overall, the sentiment is overwhelmingly positive, with no reported areas for improvement.

Order Fulfillment & Customer Support for Fundraising Association

5.0 Apr 6, 2018

It's been easy to work with them. They've known us for a long time, so they're very familiar with how we operate and present ourselves to our members.
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Industry Experience

Bungee has extensive experience across several industries, including Media, Utilities, and Nonprofit sectors. Clients commend their effective communication, customer service, and adaptability, often noting significant improvements in operational efficiency and revenue growth. Their strengths lie in handling call management, data processing, and donor relations, resulting in positive overall sentiment. Organizations in need of customer service support, data entry, or fundraising assistance may find Bungee to be a suitable partner.
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Media Utilities Nonprofit Arts, entertainment & music

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients have consistently praised Bungee (formerly Direct Answer) for offering excellent value for money. One client noted they switched to Bungee seeking quality over cost, resulting in significant savings through improved service. Another mentioned their affordable pricing compared to competitors, attributing over $100,000 in revenue to their effective call handling. Overall sentiment reflects that clients perceive the investment as worthwhile, with many emphasizing the high quality of service received relative to the costs incurred.
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Washington, District of Columbia (1) Oklahoma City, Oklahoma (1) San Francisco, California (1) Arlington, Virginia (1) Vienna, Virginia (1) Short Hills, New Jersey (1)

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LEO Trading Agency

4.5 2 reviews

Undisclosed

Undisclosed

250 - 999

Cairo, Egypt

Services provided

35% Call Center Services

35% HR Outsourcing

30% Recruitment Process Outsourcing

Focus Areas

35% Inbound appointment scheduling

35% Answering services

30% Virtual receptionist

LEO Trading Agency offers Contact Center Services, including Customer Support Services and Telemarketing Services. Reviews highlight their impressive commitment, timely delivery, and effective project management, making them a reliable partner for outsourcing recruitment and telesales services. Overall, clients appreciate their ability to meet requirements and deliver benefits efficiently.

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Industry Experience

LEO Trading Agency has demonstrated expertise in the Telecommunications industry, specifically in recruitment services. Clients appreciate their ability to provide high-quality candidates, though some noted a desire for an increase in candidate volume. Overall, feedback highlights their effective communication and project management. This agency is well-suited for businesses in the telecommunications sector aiming to enhance their talent acquisition process.
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Telecommunications

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Average Project Cost Breakdown

What Clients Have Said
Clients generally express satisfaction with LEO Trading Agency's value for money, particularly highlighting the impressive quality of candidates provided. One review noted the agency's effectiveness in delivering qualified candidates, although there was a suggestion to improve the quantity of candidates offered. Overall, the sentiment indicates that the agency delivers good quality services at a reasonable cost, making it a viable option for clients seeking recruitment support.
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Triviat AI

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Services provided

30% Call Center Services

40% AI Consulting

30% Customer Service Outsourcing

Focus Areas

35% Inbound appointment scheduling

35% Virtual receptionist

30% Answering services

Triviat AI is an AI solutions company specializing in integrating AI tools to enhance customer support operations. With a 100% positive feedback rate, reviewers praise Triviat AI for their responsiveness, knowledge, and the tailored solutions they provide. Notably, 60% of the support requests have been automated, demonstrating a significant improvement in efficiency.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback for Triviat AI highlights their effective integration of AI solutions in customer support, particularly for MacPaw. Clients praise their responsive and knowledgeable team, noting a significant increase in operational efficiency, with 60% of requests automated. The seamless project management and flexibility of Triviat AI have been particularly commended, with no areas identified for improvement. Overall sentiment is highly positive, indicating a strong fit for projects requiring AI implementation.
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Industry Experience

Triviat AI has demonstrated expertise primarily in the Information Technology sector, particularly in enhancing customer support through AI-powered solutions. Clients have praised their responsiveness, knowledge, and effective project management. Their contributions include the implementation of AI tools that significantly improved operational efficiency, with one client reporting a 60% automation rate in requests. Overall sentiment in this industry is highly positive, indicating strong alignment with IT companies seeking innovative automation solutions.
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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with Triviat AI's value for money, highlighting their strong alignment with company culture and values. A client from MacPaw noted that Triviat AI provided 'good value for the cost' and delivered reliable, tailored solutions that significantly improved operational efficiency. The company's responsiveness and project management were also praised, indicating a positive perception of the overall cost relative to the quality of service received.
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Turn Key Receptionist

4.9 8 reviews

$1,000+

< $25 / hr

2 - 9

Smeaton Grange, Australia

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

33% Inbound appointment scheduling

34% Virtual receptionist

33% Answering services

Turn Key Receptionist is a company that specializes in Contact Center Services, providing exceptional Customer Support Services, Inbound and Outbound Call Center solutions, and Telephonic Support. Their reviews highlight a high level of professionalism, effective communication, and customer empathy. Impressively, 100% of clients reported satisfaction with call handling and noted the friendly, professional demeanor of the team, making them an integral part of client businesses.

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Reviews mention Positive attitude
Clients consistently commend Turn Key Receptionist for their positive attitude and can-do spirit. One client highlighted their 'always positive' demeanor, which is crucial for maintaining excellent customer service. The Director of Katz Recruitment noted that Turn Key acted with a sense of urgency and became an extension of their business, enhancing the overall customer experience. Overall, sentiment regarding their positivity is overwhelmingly favorable.

Call Center Services for Recruitment Services Company

5.0 Apr 18, 2023

They always had a can-do attitude and are always positive. It's important to us with a positive company that acts with a sense of urgency when it comes to customer service and looking after our customers in the same manner that we would. They have become an extension of our business.
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1 of 1 Inbound appointment scheduling reviews is 5 stars

$10,000 – $49,000 avg. project cost

Inbound appointment scheduling Experience

Turn Key Receptionist has received overwhelmingly positive feedback for their inbound appointment scheduling service, with 95% of clients expressing satisfaction. Reviewers highlighted their effective communication, responsiveness, and ability to book or reschedule appointments efficiently. Many clients noted the company’s strong alignment with their values and affordability as key strengths. Notably, 80% of reviews praised their customer empathy and openness to feedback, contributing to measurable increases in bookings and client satisfaction.
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5 of 6 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Marketing Company
5.0 — Turn Key Receptionist has provided call center services for a digital marketing company. The team has been tasked with making calls to targeted industries and booking appointments with prospective Read more
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Turn Key Receptionist for their competitive pricing and exceptional value for money. For instance, one CEO noted that their pricing fit within budget while delivering good value. Similarly, a director highlighted the alignment of company values and budget constraints as key reasons for their selection. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services provided, emphasizing positive client experiences and effective communication.
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SteppingEdge

4.9 10 reviews

$1,000+

$25 - $49 / hr

50 - 249

Coimbatore, India

Services provided

20% Call Center Services

15% Cloud Consulting & SI

15% Custom Software Development +6

15% E-Commerce Development

10% AR/VR Development

10% Web Design

5% Back Office Outsourcing

5% Customer Service Outsourcing

5% Enterprise App Modernization

Focus Areas

25% Inbound appointment scheduling

55% Answering services

20% Virtual receptionist

Stepping EDGE is a versatile software development and digital marketing company known for its expertise in custom software development, e-commerce solutions, and marketing services. Reviews indicate high satisfaction, with no negative feedback noted. Clients frequently commend their professionalism, responsiveness, and ability to meet deadlines, with particular praise for their project management and adaptability, which are mentioned in 100% of reviews.

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Reviews mention High-quality work
Clients have consistently praised Stepping EDGE for delivering high-quality work, particularly in e-commerce development and project management. One client noted a 30% increase in conversion rates and a 20% rise in sales due to a user-friendly platform they created. Another highlighted their high trustworthiness and effective management, stating they required nothing but a verbal commitment and even offered a discount when the project exceeded hours. Overall, feedback reflects strong satisfaction with the quality and efficiency of their services.

Web Dev & Design for Real Estate Company

5.0 Oct 24, 2023

Stepping Edge delivered a user-friendly e-commerce platform, resulting in a 30% increase in conversion rates and a 20% rise in sales. We were most impressed by their expertise in e-commerce development and the improved user experience.
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Industry Experience

Stepping EDGE has demonstrated expertise across several industries including Consulting, Real Estate, Transportation, Software, Retail, Consumer Products, IT Services, and Arts & Entertainment. Clients highlight their strengths in project management, effective communication, and adaptability to client needs. Notable achievements include increased conversion rates for e-commerce, improved lease management efficiency, and successful software integrations. Overall, their positive impact and professional conduct suggest a strong fit for clients in these sectors seeking comprehensive development and marketing solutions.
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Consulting Real estate Transportation Software Retail Consumer Products IT Services Arts, entertainment & music

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More responsive than most other service providers

SteppingEdge is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (7) Canada (1) India (1) Oman (1)

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Xync Inc.

4.7 5 reviews

Undisclosed

Undisclosed

50 - 249

Marina del Rey, CA

Services provided

10% Call Center Services

70% Sales Outsourcing

10% Back Office Outsourcing +1

10% Customer Service Outsourcing

Focus Areas

70% Inbound appointment scheduling

20% Answering services

10% Virtual receptionist

Xync Inc. is a company specializing in Contact Center Services, including telephonic support and customer care services, highly praised for its responsive project management and consistent delivery. Approximately 90% of feedback reflects satisfaction with their approach, particularly in lead generation and social media marketing efforts, though some suggest enhancements in lead follow-up consistency.

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Reviews mention Personable
Overall sentiment regarding Xync Inc.'s personable approach is highly positive. Clients commend the team for being very responsive and attentive to their needs. One CEO highlighted the company's 'great culture fit' and described them as 'very personal' and 'high availability.' Another client noted their 'constant contact' and emphasized that the team seemed genuinely invested in their project. These instances reflect a strong emphasis on client relationships and effective communication.

Marketing & Lead Generation for Software Company

4.0 Jun 21, 2023

Very personal, high availability, and listens to your needs.
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Call Center Services, Lead Gen & SMM for Education Company

5.0 Jun 20, 2023

Very thorough. Very personable. Constant contact. Faster than almost any other marketing agency I've ever worked with.
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2 of 3 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services, Lead Gen & SMM for Education Company
5.0 — Xync Inc. provides lead generation and social media marketing services for a mental health education company. The team also provides call center services, data verification, and email marketing Read more
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Industry Experience

Xync Inc. has demonstrated its expertise across various sectors, including Software, IT Services, Healthcare, and Financial Services. Clients commend their responsiveness, personalized approach, and consistent project management, leading to successful lead generation and marketing campaigns. The overall sentiment is positive, especially within IT and Healthcare, where their targeted outreach strategies have notably improved client visibility and engagement. Potential clients in these industries may find Xync Inc.'s services particularly beneficial.
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Software IT Services Healthcare Financial services

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Orlando, Florida (1) Houston, Texas (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Lexington, New York (1)

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ANTS

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Services provided

15% Call Center Services

40% Customer Service Outsourcing

30% Back Office Outsourcing +1

15% Sales Outsourcing

Focus Areas

35% Inbound appointment scheduling

35% Virtual receptionist

30% Answering services

ANTS is a Contact Center Services provider specializing in creating and managing efficient phone support and sales teams. Reviews highlight a 74% increase in net sales and a 39% rise in repeat customer requests, reflecting their result-oriented approach and 24/7 availability. Clients appreciate their flexibility, with 100% positive feedback and no suggested improvements.

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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Petroleum Products Trading Company
5.0 — ANTS provides ongoing phone support and after-sales support for a petroleum products trading company. The team created a script sale strategy and post-selling services strategy. Read more
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Industry Experience

ANTS demonstrates strong expertise in the Energy & Natural Resources sector, particularly in petroleum products trading. The company has been praised for forming efficient sales teams and implementing effective post-selling service strategies, which led to a 74% increase in net sales and a 39% rise in repeat customer requests. Clients appreciate ANTS for their result-oriented approach, flexibility, and responsiveness, indicating a positive overall sentiment in this industry.
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Energy & natural resources

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Average Project Cost Breakdown

What Clients Have Said
Clients perceive ANTS as offering good value for money, with one review highlighting their competitive pricing and alignment of company values. The Co-Managing Partner of Nord Energy LLC noted that ANTS provided a flexible management approach and 24/7 support, contributing to a significant 74% growth in net sales. Overall, feedback indicates satisfaction with the cost relative to the results achieved, affirming ANTS's effectiveness as a partner.
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genli

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Poznań, Poland

Services provided

10% Call Center Services

20% Advertising

20% Direct Marketing +3

20% Marketing Strategy

20% Sales Outsourcing

10% Customer Service Outsourcing

Focus Areas

100% Inbound appointment scheduling

genli is a lead-generation company specializing in Contact Center Services, offering highly targeted and accurate leads. The overall feedback is positive, with 96% accuracy in lead quality. Clients praise genli for their effective communication, flexibility, and young, hardworking team, ensuring projects are completed swiftly and accurately.

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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for E-Learning Company
5.0 — genli used LinkedIn Sales Navigator to target mid-size sales companies and generate leads for an e-learning and training company. Read more
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Industry Experience

Genli has demonstrated expertise in the information technology and e-learning sectors, receiving positive feedback for their lead generation services. Clients appreciated their effective communication, flexibility, and ability to deliver high-quality, targeted leads rapidly. The overall sentiment in this industry reflects satisfaction with their work quality and the impact on clients' sales strategies. Potential partnerships in information technology and e-learning would benefit from Genli's strengths in lead generation and project execution.
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Information technology

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Genli's pricing, highlighting the high quality of leads generated at a competitive cost. One client noted that the lead generation was completed ahead of schedule, and the accuracy of the leads was commendable at 96%. Overall sentiment reflects good value for money, with clients appreciating the effective communication and tailored solutions, indicating a likelihood of returning for future projects.
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Leads at Scale

4.3 2 reviews

$1,000+

$25 - $49 / hr

10 - 49

Spokane, WA

Services provided

50% Call Center Services

30% Sales Outsourcing

20% Back Office Outsourcing

Focus Areas

50% Inbound appointment scheduling

50% Answering services

Leads at Scale is a telemarketing services company providing Contact Center Services, specializing in outbound call center and appointment setting. They are praised for doubling appointment rates compared to other vendors, with 100% positive feedback on their personalized and hands-on approach. Both reviewers highlight their exceptional communication and effective lead generation capabilities.

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Reviews mention Personable
Clients express a strong sentiment towards Leads at Scale's personable approach. One reviewer highlighted the team's 'personal and hands-on' business style, noting the excellent communication from Amanda, the Business Development Specialist. The reviewer appreciated the alignment in expertise and the team's responsiveness. Overall, the feedback indicates that Leads at Scale fosters a communicative and engaging relationship with clients, contributing positively to the project experience.

Cold Calling for Healthcare Center

4.0 Sep 22, 2021

The way they do business is also very personal and hands-on, which I appreciate.
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0 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outreach Services for Marketing Consultancy Company
4.5 — Leads at Scale supported a marketing consultancy company, providing direct dialing and voicemail services. They helped with setting appointments and managing outreach. Read more
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Industry Experience

Leads at Scale has garnered positive feedback primarily in the Advertising & Marketing and Healthcare industries. In Advertising & Marketing, clients highlighted their effective outreach and strong appointment-setting rates, emphasizing their excellent communication and thoughtful approach. In Healthcare, the company demonstrated success in filling appointment calendars and enhancing brand awareness, albeit with some room for improvement in staffing consistency. Overall, Leads at Scale is well-suited for clients seeking personalized engagement and impactful outreach in these sectors.
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Advertising & marketing Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Leads at Scale is recognized for delivering high value, despite their higher pricing. Clients such as the CEO of FitzMartin noted that while John is not cheap, he is exceptionally worth the investment, citing appointment setting rates over 2x that of competitors. Another client from a healthcare organization emphasized the effectiveness of their cold calling services, which filled their calendar with quality leads, justifying the $8,000–$9,000 expenditure. Overall, clients perceive Leads at Scale as a worthwhile investment for impactful results.
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Seamless Virtual Assistant

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

15% Call Center Services

50% Back Office Outsourcing

20% Customer Service Outsourcing +1

15% Sales Outsourcing

Focus Areas

20% Inbound appointment scheduling

70% Virtual receptionist

10% Answering services

Seamless Virtual Assistant is a company specializing in administrative support services, including coordinating email messaging and setting up demo dates. The overall feedback is overwhelmingly positive, with 100% of reviewers highlighting their timely delivery, helpful personal interactions, and alignment with client values, resulting in successful project outcomes. Clients consistently express satisfaction with their professionalism and responsiveness.

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Industry Experience

Seamless Virtual Assistant has demonstrated expertise primarily in the construction industry, providing support in credentialing systems and email coordination. Clients have reported high satisfaction with their project management, timely delivery, and responsive communication. The overall sentiment is positive, highlighting their alignment with client values and their ability to generate successful outcomes, such as increased demo setups. Potential clients in construction can expect impactful results and a collaborative partnership.
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Construction

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently praise Seamless Virtual Assistant for providing good value for money, as highlighted by a CEO who noted the company's pricing fit their budget and aligned with their values. The positive sentiment is reinforced by feedback on effective project management and timely delivery, indicating that the cost is justified by the quality of service received. Overall, clients feel they receive excellent value relative to the costs involved.
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AnswerFront

5.0 6 reviews

$1,000+

$25 - $49 / hr

10 - 49

Philadelphia, PA

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

30% Inbound appointment scheduling

50% Answering services

20% Virtual receptionist

AnswerFront, a provider of Contact Center Services, excels in Customer Support and Telephonic Support, delivering comprehensive solutions such as 24/7 Call Handling and CRM integration. With a strong emphasis on quality, 100% of the reviews highlight their timely delivery and enhanced client satisfaction, resulting in significant improvements in customer interactions and operational efficiency.

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1 of 1 Inbound appointment scheduling reviews is 5 stars

Less than $10,000 avg. project cost

Inbound appointment scheduling Experience

Overall, AnswerFront has received positive feedback for their inbound appointment scheduling services, with 90% of reviewers noting improvements in client acquisition and operational efficiency. Clients report a 45% increase in remote staff placements and a 40% reduction in time-to-hire. Reviewers commend their high project management standards and responsive communication. Notable strengths include a commitment to quality, effective candidate screening, and robust scheduling systems. Overall sentiment reflects strong satisfaction with their expertise and impact on client success.
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2 of 2 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services & Sales Outsourcing for Consulting Co
5.0 — AnswerFront provides ongoing sales outsourcing, customer support, and call center services for a consulting company. The team integrates their services with the client's CRM system to streamline Read more
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Industry Experience

AnswerFront has demonstrated expertise across multiple industries, including Advertising & Marketing, Human Resources, Business Services, and Home Services. Clients praised their ability to enhance operational efficiency, improve customer satisfaction, and streamline communication processes. Overall sentiment is highly positive, with measurable outcomes such as increased lead conversion rates, improved client satisfaction scores by up to 30%, and significant reductions in operational response times. This provider is particularly well-suited for businesses seeking to optimize customer engagement and support systems.
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Advertising & marketing Human Resources Business services Home Services

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently noted that AnswerFront offers good value for money, with several reviews highlighting pricing that fits within budget constraints. One client emphasized the 'good value for cost,' while another mentioned that AnswerFront's pricing allowed for a 30% growth in recurring revenue. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable improvements in operational efficiency and client satisfaction rates.
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