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Top Inbound Appointment Setting Services

Ratings Updated: May 16, 2026

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SPLACE BPO

4.9 5 reviews

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Verified

$5,000+

< $25 / hr

250 - 999

Davao City, Philippines

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing

Focus Areas

45% Inbound appointment scheduling

30% Answering services

25% Virtual receptionist

SPLACE BPO is a comprehensive Contact Center Services provider specializing in Customer Support, Inbound and Outbound Call Center Services, and Telemarketing. Reviews highlight their effective team management and adaptability, with over 90% of clients praising their prompt communication and project management. The company is noted for its excellent organizational culture and ability to quickly scale operations while maintaining service quality.

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1 of 1 Inbound appointment scheduling reviews is 5 stars

1 new review for Inbound appointment scheduling in past 6 months

$200,000 – $999,999 avg. project cost

Inbound appointment scheduling Experience

SPLACE BPO has received predominantly positive feedback for their Inbound appointment scheduling services, with 85% of reviewers expressing satisfaction. Key strengths include effective project management, quick adaptability, and strong communication skills, highlighted by their team lead's effectiveness. Clients noted a need for initial training investment to ensure alignment with specific project requirements. While there were a few performance-related concerns, overall, the firm is praised for professionalism and a proactive approach, making them a recommended partner in the field.
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Industry Experience

SPLACE BPO has demonstrated significant expertise across various sectors, including Education, Automotive, Business Services, and Home Services. In Education, they excelled in administrative support and chat management, receiving praise for their effective communication and responsiveness. The Automotive sector noted their efficiency in managing service inquiries, while Business Services recognized their impactful sales management leading to substantial revenue increases. Lastly, in Home Services, they were commended for quick and efficient customer interaction. Overall, SPLACE BPO is perceived positively across all industries, highlighting their adaptability and commitment to client success.
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Education Automotive Business services Home Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have consistently highlighted SPLACE BPO's competitive pricing and overall value, often noting that their services fit within budget constraints. For instance, one client appreciated that SPLACE's pricing was a key factor in their selection. Another client, who invested significantly, reported a substantial increase in sales, reinforcing the perception of high value for money. Overall, feedback indicates satisfaction with the cost-effectiveness and quality of services provided by SPLACE BPO.
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Veza Reception

5.0 6 reviews
Verified

Undisclosed

Undisclosed

10 - 49

Phoenix, AZ

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

25% Inbound appointment scheduling

50% Virtual receptionist

25% Answering services

Veza Reception is a company specializing in Contact Center Services and Customer Support Services, offering both inbound and outbound call center solutions. Reviews highlight their exceptional customer service, personalized approach, and effective call handling, with 100% of clients noting satisfaction and successful outcomes. Veza Reception's commitment to understanding client needs and delivering timely service is consistently praised.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In reviews from the past six months, clients have praised Veza Reception for their exceptional customer service and effective communication. One client, the owner of WIN Home Inspection NW Michigan, highlighted their ability to efficiently schedule jobs and replace an old call center, noting that all deliverables were met on time. Overall sentiment reflects strong satisfaction, with no suggested areas for improvement, indicating a solid fit for similar projects.
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1 of 1 Inbound appointment scheduling reviews is 5 stars

Less than $10,000 avg. project cost

Inbound appointment scheduling Experience

Veza Reception has received overwhelmingly positive feedback for their inbound appointment scheduling services, with 100% of reviewers highlighting their professionalism and responsiveness. Clients appreciate the personalized approach, as exemplified by an immigration law attorney who noted the team's understanding of their specific needs. The company's strengths include effective call management and excellent communication, allowing clients to focus on their core services. No negative feedback was reported, indicating strong satisfaction with their performance.
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Industry Experience

Veza Reception has demonstrated expertise across various industries, including real estate, legal, and landscaping services. Clients commend their exceptional customer service, responsiveness, and proactive communication. In the legal sector, they have effectively managed call handling and client acquisition, leading to successful connections. In real estate and landscaping, they have improved client accessibility and overall business efficiency. The overall sentiment is highly positive, making Veza Reception a suitable partner for clients in these industries.
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Legal Construction Real estate

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Traverse City, Michigan (1) Portland, Oregon (1) Honolulu, Hawaii (1) Latrobe, Pennsylvania (1)

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Assistring LLC

5.0 16 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Shah Faisal Town, Pakistan

Services provided

40% Call Center Services

45% Customer Service Outsourcing

15% Back Office Outsourcing

Focus Areas

30% Inbound appointment scheduling

35% Answering services

35% Virtual receptionist

Assistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.

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Reviews mention Timely
Clients express high satisfaction with Assistring LLC's timeliness and efficiency. One reviewer noted that the team delivered all items on time and was available 24/7, even on holidays, demonstrating a strong commitment to client needs. The ability to reduce the call drop rate from 40% to under 3% further reflects their prompt service. Overall, the sentiment regarding timeliness is highly positive, with no reported areas for improvement.

Customer Service Outsourcing for Restaurant & Events Company

5.0 Apr 5, 2026

The team was very efficient, delivered everything on time, and was available around the clock to help us at all times, 365 days a year, even on Christmas Day.
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Industry Experience

Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
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Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisure

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More responsive than most other service providers

Assistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.

Customer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.
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CallZent

5.0 48 reviews
Verified

$1,000+

< $25 / hr

50 - 249

San Diego, CA

Services provided

15% Call Center Services

25% Customer Service Outsourcing

25% Market Research +4

10% Back Office Outsourcing

10% Custom Software Development

10% Litigation Support Services

5% PEO/Employee Leasing

Focus Areas

25% Inbound appointment scheduling

50% Answering services

25% Virtual receptionist

CallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management.

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Reviews mention Exceeds expectations
Clients consistently reported that CallZent exceeded their expectations across various projects. Notably, one client highlighted significant improvements in customer satisfaction and response times, while another praised CallZent's proactive communication and seamless project management. The ability to adapt quickly to changing needs and maintain high service quality, even during peak periods, was frequently mentioned. Overall, the sentiment reflects a strong appreciation for CallZent's professionalism, dedication, and the impactful results delivered.

Customer Service Outsourcing for Grocery Store

5.0 Apr 11, 2025

The outcomes from partnering with CallZent include a significant reduction in response times, even during peak periods. Additionally, we received consistent positive feedback across both U.S markets, particularly for their seamless bilingual support. CallZent exceeded our expectations in every aspect, from responsiveness to service quality. Their team consistently delivered on time, adapted to our needs, and provided excellent support.
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Customer Service Outsourcing for Custom Manufacturing Co

5.0 Apr 14, 2025

To be frank, there’s nothing we would have changed. CallZent delivered exactly what we needed—and more. Their attention to detail, responsiveness, and overall execution were spot-on from start to finish. It’s rare to work with a team that gets everything right, but they truly exceeded our expectations at every level.
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Custom CRM Dev for Irrigation Solutions Company

5.0 Apr 16, 2025

There’s really nothing I can think of that CallZent could have done differently. The entire process was smooth, and their team exceeded our expectations every step of the way. Their attention to detail, responsiveness, and dedication to our success made for an excellent experience all around.
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Software Dev & Customer Service Outsourcing for E-Comm Co

5.0 Apr 21, 2025

Honestly, there’s nothing I would change. CallZent exceeded our expectations in every aspect of the project. From the quality of the custom software they delivered to the exceptional customer support team they built, everything was handled with the utmost professionalism and attention to detail. Their responsiveness, project management, and ability to adapt to our evolving needs made the entire experience seamless.
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4 of 4 Call Center Services reviews are 5 stars

4 new reviews for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for IT Company
5.0 — CallZent provided inbound and outbound call center services for an IT company. The team handled Tier 1 support queries, logged client interactions, provided after-hours support, and created a Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (3) Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.
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More responsive than most other service providers

CallZent is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Southwest Recovery Services

5.0 1 review
Verified

$5,000+

Undisclosed

10 - 49

Addison, TX

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

30% Inbound appointment scheduling

40% Answering services

30% Virtual receptionist

Southwest Recovery Services is a company specializing in collections and account management, providing Contact Center Services and Customer Support Services. The company has a notable 50% success rate in recovering overdue funds, and clients commend their effective communication and management skills. The reviews highlight the impressive sales capabilities of the owner, Steve, with no noted areas for improvement.

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1 of 1 Inbound appointment scheduling reviews is 5 stars

1 new review for Inbound appointment scheduling in past 6 months

$50,000 – $199,999 avg. project cost

Inbound appointment scheduling Experience

Overall feedback for Southwest Recovery Services in the Inbound appointment scheduling domain reveals a strong expertise and effectiveness, with a 50% success rate in collection efforts, recovering between $3,000–$10,000 from overdue accounts. Clients commend their project management and communication skills, with no negative feedback reported in the reviewed case. The positive sentiment is underscored by specific praise for the owner's sales ability, indicating a solid fit for businesses seeking reliable appointment scheduling solutions.
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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Marketing Firm
5.0 — Southwest Recovery Services provides collection services for a marketing firm. The team contacts clients, negotiates payments, and manages overdue accounts. Read more
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Industry Experience

Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
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Business services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.
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Cloud Sourcing

5.0 5 reviews
Verified

$5,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1

20% Sales Outsourcing

Focus Areas

30% Inbound appointment scheduling

35% Answering services

35% Virtual receptionist

Cloud Sourcing is a contact center services provider specializing in inbound call center and outbound call center solutions. They received positive feedback for their efficient management and ability to enhance sales and operations, with 100% of reviewers highlighting on-time delivery and significant output improvements. Their competitive pricing and exceptional talent are notably appreciated.

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1 of 1 Inbound appointment scheduling reviews is 5 stars

1 new review for Inbound appointment scheduling in past 6 months

Unknown avg. project cost

Inbound appointment scheduling Experience

Cloud Sourcing has received overwhelmingly positive feedback regarding their Inbound appointment scheduling services, with 100% of clients noting significant improvements in sales and operational efficiency. Specifically, one client highlighted a $30 million increase in closed transactions and praised the team's speed and reliability. Reviewers consistently commend the company's value for cost and the impressive talent provided. The overall sentiment reflects strong satisfaction, with no reported areas for improvement.
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Industry Experience

Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects.
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Healthcare Real estate Transportation Financial services Advertising & marketing

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2)

What Clients Have Said
Clients consistently highlight Cloud Sourcing's competitive pricing and exceptional value for money. For instance, one CEO noted that partnering with them resulted in significant cost savings, allowing their team to operate more efficiently. Another client emphasized that the services provided were much cheaper than hiring locally, yet still delivered outstanding results. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the cost.
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Miami, Florida (1) Teaneck, United States (1) Brooklyn, New York (1) New York City, New York (1) Salt Lake City, Utah (1)

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AspireSix

5.0 3 reviews
Verified

$5,000+

$150 - $199 / hr

10 - 49

New Brighton, MN

Services provided

10% Call Center Services

15% Business Consulting

15% Fractional CMO Services +6

10% Branding

10% Demand Generation Marketing

10% Digital Strategy

10% Market Research

10% Marketing Strategy

10% Sales Outsourcing

Focus Areas

40% Inbound appointment scheduling

30% Answering services

30% Virtual receptionist

AspireSix is a marketing agency specializing in lead generation, branding, and digital marketing strategies, including SEO and PPC. With a focus on delivering value and aligning with client culture, AspireSix has consistently impressed clients by meeting timelines and exceeding expectations. Positive feedback comprises 100% of reviews, highlighting their breadth of services and client-centric approach.

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight AspireSix's strong value for cost, with feedback indicating that their pricing aligns well with budgets while delivering effective results. One client noted the company's 'good value for cost' and another emphasized that their 'pricing fit our budget.' Overall, the sentiment is positive, with clients appreciating the balance of affordability and quality service provided.
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More responsive than most other service providers

AspireSix is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Concord, California (1) Honolulu, Hawaii (1) Maynard, Minnesota (1)

This provider is fluent in 1 language:

English

This provider is available in 3 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Call Center Services International

Not yet reviewed
Verified

$100,000+

< $25 / hr

1,000 - 9,999

San Diego, CA

Services provided

45% Call Center Services

30% Customer Service Outsourcing

10% Recruitment Process Outsourcing +2

10% Staffing

5% Finance & Accounting Outsourcing (FAO)

Focus Areas

30% Inbound appointment scheduling

35% Answering services

35% Virtual receptionist

Call Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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BELLSYSTEM24 VIETNAM

Not yet reviewed
Verified

$5,000+

< $25 / hr

1,000 - 9,999

Ha Noi, Vietnam

Services provided

30% Call Center Services

20% Content Moderation Services

20% Customer Service Outsourcing +3

10% Back Office Outsourcing

10% Data Annotation Services

10% Market Research

Focus Areas

30% Inbound appointment scheduling

50% Answering services

20% Virtual receptionist

Phone answering service BELLSYSTEM24 VIETNAM is based in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. The team focuses on Call Center Services and Customer Service Outsourcing.
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hello.de AG

Not yet reviewed
Verified

$100,000+

$25 - $49 / hr

250 - 999

Berlin, Germany

Services provided

70% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +1

10% Insurance Services & Brokers

Focus Areas

35% Inbound appointment scheduling

35% Virtual receptionist

30% Answering services

Call center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
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Answer4u

Not yet reviewed
Verified

$1,000+

< $25 / hr

50 - 249

Nottingham , England

Services provided

55% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing

Focus Areas

13% Inbound appointment scheduling

75% Answering services

12% Virtual receptionist

Answer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing.
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Pathway Communications

Not yet reviewed
Verified

$1,000+

$150 - $199 / hr

50 - 249

Markham, Canada

Services provided

30% Call Center Services

35% IT Managed Services

20% Cybersecurity +1

15% Cloud Consulting & SI

Focus Areas

20% Inbound appointment scheduling

50% Answering services

30% Virtual receptionist

IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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InfraWeb Manage Services Provider

Not yet reviewed
Verified

$1,000+

Undisclosed

50 - 249

București, Romania

Services provided

85% Call Center Services

15% Customer Service Outsourcing

Focus Areas

10% Inbound appointment scheduling

80% Answering services

10% Virtual receptionist

Call center InfraWeb Manage Services Provider is headquartered in București, Romania and Drobeta-Turnu Severin, Romania. Their services include Call Center Services and Customer Service
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LimTC

5.0 40 reviews

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Services provided

15% Call Center Services

50% Customer Service Outsourcing

25% Back Office Outsourcing +1

10% HR Outsourcing

Focus Areas

50% Inbound appointment scheduling

50% Answering services

LimTC is a comprehensive Contact Center Services provider specializing in Customer Support Services, inbound and outbound call handling, and telephonic support. Reviews highlight their professionalism and ability to significantly improve KPIs, such as reducing onboarding time by 40% and increasing customer satisfaction scores. Notably, 100% of reviewers were impressed by LimTC's adaptability and successful project management.

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10 of 11 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for IT Company
5.0 — LimTC provides call center services for an IT company. The team is responsible for collecting phone interviews for the client's enterprise technology review efforts. Read more
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Industry Experience

LimTC has demonstrated extensive expertise in the software, IT services, eCommerce, and education industries, receiving positive feedback for enhancing operational efficiency and customer satisfaction. Clients noted significant improvements in lead generation, customer support, and overall productivity, with measurable outcomes like increased NPS scores and reduced onboarding times. Their strengths include proactive integration into existing workflows and exceptional project management, making them a strong fit for businesses seeking reliable outsourcing solutions in these sectors.
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Information technology eCommerce IT Services Business services Advertising & marketing Education Financial services Real estate Software

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Average Project Cost Breakdown

$10,000 to $49,000 (15) $50,000 to $199,999 (11) Less than $10,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight LimTC's competitive pricing and strong value for money, noting that their budget-friendly rates align with the quality of service provided. One client emphasized that LimTC's pricing fit their budget while delivering great value, and another mentioned that despite initial concerns about costs, the ROI proved worthwhile. Overall, sentiment regarding cost-effectiveness is positive, with multiple reviews pointing to significant improvements and measurable outcomes that justify the investment.
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More responsive than most other service providers

LimTC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Fusion CX

4.6 16 reviews

$10,000+

< $25 / hr

10,000+

Pasig, Philippines

Services provided

40% Call Center Services

30% Customer Service Outsourcing

20% Sales Outsourcing +1

10% Back Office Outsourcing

Focus Areas

40% Inbound appointment scheduling

60% Answering services

Fusion CX is a provider of Contact Center Services, excelling in both Inbound and Outbound Call Center operations. Reviewers consistently highlight the company's strengths in delivering excellent customer support and saving substantial time and money, with over 80% emphasizing their problem-solving abilities and pricing advantages. A notable 90% of feedback is positive, reflecting satisfaction with their telephonic support and customer care services.

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Reviews mention Exceptional performance
Fusion CX has received exceptional feedback from clients, highlighting their outstanding quality of work and effective lead generation services. One client noted, 'Their quality of work is excellent,' and emphasized that the team is 'perfect.' Additionally, clients appreciated their competitive pricing and the significant savings of $100 per month. The overall sentiment underscores Fusion CX's strengths in personnel and commitment, with no areas for improvement identified.

Lead Generation for IT Company

5.0 Dec 22, 2017

The quality of work is excellent. Their strengths are their people and their effort.
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2 of 7 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Inbound Calls for Consulting Company
5.0 — Fusion BPO Services provides inbound and outbound calling services for a consulting company. They use MWP tools for agent access. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $10,000,000 + (1)

What Clients Have Said
Clients have generally expressed satisfaction with Fusion CX's pricing, noting it as competitive and offering good value for money. One client highlighted saving approximately $4,000 monthly in labor costs, while another mentioned they found the best price for their needs. However, some reviews suggested that pricing could be improved, indicating a desire for a more transparent structure. Overall, the sentiment is positive, with many clients appreciating the balance between cost and quality of service.
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United States (6) India (2)

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Peak Support

4.9 10 reviews

$10,000+

< $25 / hr

1,000 - 9,999

Cambridge, MA

Services provided

30% Call Center Services

70% Customer Service Outsourcing

Focus Areas

100% Inbound appointment scheduling

Peak Support is a distinguished company offering comprehensive Contact Center Services, including Customer Support Services and both Inbound and Outbound Call Center functions. The reviews reveal a consistent theme of exceptional service, with clients highlighting their impactful customer care, adaptability, and proactive communication. Approximately 95% of reviewers commend Peak Support's ability to seamlessly integrate into existing operations while enhancing key performance metrics, evidencing a strong commitment to client satisfaction and operational excellence.

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3 of 3 reviews are 5 stars

2 new reviews for Call Center Services services

Unknown avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of Peak Support highlight their exceptional customer service and ability to adapt to client needs. Clients from Wildgrain commended their reliability, maintaining a CSAT score above 4.8 while meeting SLA targets. Similarly, 24 Hour Home Care noted significant efficiency gains, saving over 2,153 hours through their contact center services. Overall sentiment is highly positive, with clients appreciating their collaborative approach and consistent performance, while no significant areas for improvement were identified.
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2 of 2 Inbound appointment scheduling reviews are 5 stars

2 new reviews for Inbound appointment scheduling in past 6 months

Unknown avg. project cost

Inbound appointment scheduling Experience

Peak Support has received overwhelmingly positive feedback in the realm of inbound appointment scheduling, with 90% of clients reporting satisfaction. Key strengths include impressive customer service, rapid adaptability, and effective training capabilities, contributing to a notable 88% one-touch resolution rate. Clients valued the team's collaborative approach and proactive communication, leading to significant operational savings, exemplified by 2,153 hours saved. Overall, Peak Support's expertise clearly enhances client efficiency and satisfaction.
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Industry Experience

Peak Support demonstrates extensive expertise in eCommerce, Home Services, Retail, and other sectors, delivering high customer satisfaction through efficient scaling of operations. In eCommerce, they excel in managing fluctuating ticket volumes and maintaining high CSAT scores. In Home Services, they enhance call resolution rates, saving significant operational hours. Their strengths lie in seamless integration, proactive communication, and adaptability, making them a suitable partner across diverse industries seeking reliable customer support solutions.
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Consumer Products Retail Business services Healthcare Home Services eCommerce Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Peak Support as offering good value for their cost, often citing their high ratings and strong alignment with company values as key factors in their selection. Specific feedback highlights effective project management, timely delivery, and proactive communication. For instance, one client noted significant time savings and efficiency improvements, while another emphasized the seamless integration of Peak Support as an extension of their team. Overall, the sentiment is positive, with clients feeling they receive high-quality service relative to their investment.
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Welsend

4.9 11 reviews

$50,000+

< $25 / hr

10,000+

Wei Fang Shi, China

Services provided

30% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% CRM Consulting and SI

Focus Areas

30% Inbound appointment scheduling

70% Answering services

Welsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management.

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Reviews mention Professional
Clients consistently commend Welsend for their exceptional professionalism and strong project management capabilities. One client noted their impressive responsiveness and meticulous attention to detail, ensuring that all aspects of the project aligned with expectations. Another client highlighted their superior coordination abilities and problem-solving skills, emphasizing that Welsend never shies away from addressing challenges. Overall, the sentiment reflects a high level of satisfaction with Welsend's professional approach and execution.

Call Center Services for Telecommunications Company

5.0 Dec 11, 2023

Throughout the duration of their work, Welsend's project management abilities also impressed me greatly. They were attentive to our needs, receptive to our viewpoints, and consistently maintained their professionalism. Regular meetings are held with us on a weekly or monthly basis to assess the status of the project and take timely action to address potential issues or challenges. The Welsend team has complete solutions to pre-identify or urgently respond to issues/risks to ensure proper project operations.
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Staffing Support & Analytics for Manufacturing Company

5.0 Feb 15, 2022

They have strong project management capability. They never hide problems or find excuses if there are any. Both the project manager and account manager demonstrate superior coordination ability, strong problem-solving. Professionalism!
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5 of 6 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outbound Call Support for Hotel Chain
5.0 — Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support. Read more
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Industry Experience

Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.
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Telecommunications Government Transportation Manufacturing Hospitality & leisure

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Average Project Cost Breakdown

$200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.
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SureCall Contact Centers

4.8 13 reviews

$5,000+

$50 - $99 / hr

250 - 999

Calgary, Canada

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

Focus Areas

50% Inbound appointment scheduling

50% Virtual receptionist

SureCall Contact Centers is a prominent provider of Contact Center Services, including Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. With an impressive on-time delivery record and efficient communication, they consistently receive positive feedback across diverse industries. Approximately 100% of reviewers highlight their fast service, project management skills, and responsiveness, making them a reliable partner for businesses needing exceptional Customer Care Services.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for SureCall Contact Centers highlight their effective communication and timely service delivery. A client from Simco Management praised their ability to manage and update messaging, noting that the team consistently meets deadlines and provides impressive fast service. Overall sentiment is highly positive, with no suggested areas for improvement, indicating strong client satisfaction and trust in their capabilities.
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1 of 1 Inbound appointment scheduling reviews is 5 stars

1 new review for Inbound appointment scheduling in past 6 months

Unknown avg. project cost

Inbound appointment scheduling Experience

Overall, client feedback on SureCall Contact Centers for inbound appointment scheduling is highly positive, with 100% of reviewers expressing satisfaction with their timely delivery and fast service. Clients appreciate the provider's expertise in managing communication needs effectively, highlighting their responsiveness and reliability. The engagement has proven impactful, as noted by the HR manager of Simco Management, who emphasized their ongoing collaboration and potential for future improvements, indicating no negative feedback on their performance.
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Industry Experience

SureCall has demonstrated expertise across multiple sectors including Advertising & Marketing, Financial Services, Automotive, Business Services, Government, Hospitality & Leisure, and Real Estate. Clients consistently praise their responsiveness, project management, and ability to enhance operational efficiency. In Advertising & Marketing, feedback highlighted their customer service quality. In Financial Services, their flexibility and cultural fit were commended. Overall, the sentiment across industries is highly positive, indicating strong potential for collaboration and success across diverse business needs.
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Advertising & marketing Financial services Automotive Business services Sports Government Hospitality & leisure Consumer Products Real estate

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Leadium

5.0 50 reviews

$1,000+

< $25 / hr

50 - 249

Las Vegas, NV

Services provided

10% Call Center Services

75% Sales Outsourcing

10% Content Marketing +1

5% Email Marketing

Focus Areas

100% Inbound appointment scheduling

Leadium is a company specializing in outbound call center and telemarketing services, offering expertise in lead generation, appointment setting, and customer engagement strategies. The company consistently receives high praise across reviews for its consultative approach, professional communication, and ability to meet or exceed set targets. Approximately 100% of reviewers commend Leadium for their timely delivery and strategic alignment with client goals.

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Reviews mention Experienced
The sentiment regarding Leadium's experience is overwhelmingly positive, with clients praising their dedication, efficiency, and expertise in lead generation. For instance, one client noted Leadium's 'impressive dedication, experience, and skill with outbound telemarketing' while another highlighted their 'proactive recommendations' and 'founder-run' approach as unique advantages. Clients reported significant improvements in meeting bookings and conversion rates, with one noting a 150% increase in booked meetings and a 30% faster deal closure rate. Overall, clients express high satisfaction with Leadium's professionalism and results-driven approach.

Call Center & Sales Outsourcing Services for Senior Care Co

5.0 Dec 21, 2023

Bend over backwards to make the program work. Sales is tough. I get that. And there are no guarantees. So just like with hiring a FTE you have to entrust the experience of the agency. Leadium is founder run so their experience is bar none.
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Email Content Strategy for Email Validation Company

5.0 Mar 27, 2019

They act like an extension of our company, helping us see what we can do better in our email marketing. They have lots of knowledge and experience in this realm, so they’ve quickly made our content more engaging. For example, they changed our content from static to dynamic and made our messaging stronger and more targeted.
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Lead Generation for Startup Incubator

5.0 Sep 7, 2018

Hiring a training a sales team isn't cheap and is extremely time-consuming. Leadium provides experienced sales experts and a proven process to meet our sales needs. Knowing they have this portion of our business under control, we can focus on other areas needing our time and attention.
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Telemarketing & Email Mktg Services for Business Services Co

5.0 Nov 15, 2024

Leadium's dedication, experience, and skill with outbound telemarketing for B2B companies are impressive. Their project was managed in a pretty efficient and organized way through a google spreadsheet and tracking meetings booked immediately to our calendars. We were also delivered information on meetings booked on a well-timely basis.
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Lead Generation Services for Transcription & Translation Co

5.0 Feb 25, 2026

We’re impressed by Leadium’s consistency in outbound and reporting. The experience has been consistently positive — the team is professional, communicative, and results-driven. They deliver on their promises and make collaboration easy. It’s rare to find a partner so reliable and enjoyable to work with.
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Industry Experience

Leadium has demonstrated notable expertise across diverse industries, including healthcare, financial services, SaaS, advertising, and telecommunications. Clients consistently highlight their professionalism, consultative approach, and effective lead generation strategies. In healthcare, they efficiently booked high-level meetings, while in technology and financial services, they significantly increased sales opportunities. Overall, feedback reflects high satisfaction regarding responsiveness and project management, making Leadium an excellent fit for businesses seeking growth in lead generation and sales development across various sectors.
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Information technology Financial services Human Resources IT Services Advertising & marketing Food & Beverages Retail Education Telecommunications Consumer Products Business services Software Healthcare

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Average Project Cost Breakdown

$10,000 to $49,000 (12) $50,000 to $199,999 (7) Less than $10,000 (6) $200,000 to $999,999 (2)

What Clients Have Said
The feedback regarding Leadium's cost and value for money is predominantly positive. Clients frequently highlight the company's competitive pricing and the excellent return on investment. For instance, one client noted that Leadium's services resulted in a 150% increase in booked meetings, with a conversion rate 30% faster than other methods. Another client emphasized that their cost per appointment was significantly lower than expected, showcasing Leadium's ability to deliver high-quality leads efficiently. Overall, clients appreciate the balance of affordability and impactful results.
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United States (32) Belgium (1) Dominican Republic (1) Singapore (1) England (1)

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Social Bloom

4.8 78 reviews

$1,000+

$50 - $99 / hr

10 - 49

Olympia, WA

Services provided

10% Call Center Services

70% Sales Outsourcing

20% Email Marketing

Focus Areas

100% Inbound appointment scheduling

Social Bloom offers Contact Center Services, excelling in outbound call center and telemarketing services. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their responsiveness, communication, and ability to adapt strategies. Clients noted significant improvements in lead volume and conversion rates, highlighting Social Bloom's effectiveness in customer care services and telephonic support.

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Reviews mention Open to feedback
Clients consistently praised Social Bloom for being open to feedback and responsive to their needs. For instance, one CEO highlighted that adjustments were made promptly based on feedback, which improved campaign effectiveness. Regular check-ins facilitated transparency and allowed for swift adaptations. Although there was a minor learning curve initially, feedback sessions quickly led to improvements. Overall, the sentiment regarding Social Bloom's openness to feedback was highly positive, reinforcing their collaborative approach with clients.

Sales & Customer Comms for Digital Display Solutions Co

5.0 May 13, 2026

Project management was well organised. Deliverables and reporting were shared on time, and communication stayed consistent throughout the cooperation. They were responsive when adjustments were needed and open to feedback during the campaigns. We had regular check-ins to review lead quality, outreach performance, and call handling, which made the workflow very transparent and easy to manage from our side.
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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Sales Outsourcing for Innovation Consultancy
5.0 — Social Bloom provides sales outsourcing and call center support for a strategic insights and innovation consultancy. The team developed and executed outbound sales strategies and managed customer Read more
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Average Project Cost Breakdown

Less than $10,000 (24) $10,000 to $49,000 (21) $50,000 to $199,999 (1)

What Clients Have Said
Overall feedback regarding Social Bloom's cost and value for money is mixed. Several clients noted that the pricing fit their budgets and described the services as offering good value for the cost. For instance, one client stated, "Pricing fit our budget; good value for cost," while another mentioned, "We saw a clear increase in qualified meetings... and the outreach felt more organized." However, some reviews highlighted issues with deliverables and communication, leading to dissatisfaction with the overall return on investment.
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United States (40) England (6) Netherlands (2) Bulgaria (1) Canada (1) Germany (1) India (1) Ireland (1) United Arab Emirates (1) Scotland (1)

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HelpSquad

5.0 11 reviews

$1,000+

< $25 / hr

250 - 999

Hatboro, PA

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

Focus Areas

30% Inbound appointment scheduling

40% Virtual receptionist

30% Answering services

HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

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Reviews mention Great team
Clients consistently express high satisfaction with HelpSquad, highlighting their exceptional team collaboration and understanding of project requirements. One reviewer noted, "HelpSquad delivered exactly what we needed," and praised the entire team's expertise, stating, "Everyone seemed to know what they were doing." The overall sentiment reflects a strong appreciation for their ability to enhance operational efficiency, with an emphasis on timely and effective project management.

Virtual Agent Dev for Omnichannel Support Solutions Co

5.0 Feb 22, 2024

I want to congratulate the whole team because everyone seemed to know what they were doing. HelpSquad's ability to perfectly understand our needs was their strongest point. I didn't think there was anything they could improve on because I had such a good experience working with them.
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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for HelpSquad highlight exceptional communication and a strong alignment with client values. A managing partner from Vello Property Management noted a 33% reduction in labor costs and a 25% increase in guest communication hours within three months. Clients praised the team's responsiveness and attention to detail, stating that tasks were completed on time and feedback was addressed urgently. Overall sentiment reflects high satisfaction with HelpSquad's services and their cultural fit with clients.
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8 of 8 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read more
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Outsource and Save

5.0 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Services provided

35% Call Center Services

35% Back Office Outsourcing

15% Customer Service Outsourcing +1

15% Sales Outsourcing

Focus Areas

45% Inbound appointment scheduling

45% Answering services

10% Virtual receptionist

Outsource and Save is a company specializing in Contact Center Services, including Customer Support Services and both Inbound and Outbound Call Center operations. The company is highly praised for its affordability, efficiency, and bilingual staff, with reviewers noting significant payroll savings and improved customer service. All reviewers express positive feedback, highlighting effective communication and seamless onboarding processes.

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Reviews mention Easy to work with
Clients consistently describe Outsource and Save as easy to work with, highlighting their effective communication and responsiveness. One CEO noted the seamless onboarding process, where dedicated managers quickly grasped their needs and provided immediate solutions. The availability of managers for after-hours assistance and the establishment of a daily communication channel were particularly praised, leading to a highly collaborative environment. Overall, client sentiment reflects strong satisfaction with the company's approachability and support.

Staff Hiring Services for Laundry Company

5.0 Aug 1, 2024

We had two dedicated managers who oversaw the entire campaign and maintained constant communication with us. They trained every staff member to ensure they understood our business practices. They also set up a group chat system, allowing us to communicate with the entire team daily during work hours for any questions or concerns. Additionally, the managers were available to assist us after hours. They responded to our needs in various ways; we particularly liked the chat feature, but they were always ready for phone calls or video calls as well.
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1 of 1 Inbound appointment scheduling reviews is 5 stars

$50,000 – $199,999 avg. project cost

Inbound appointment scheduling Experience

Outsource and Save has received overwhelmingly positive feedback for their inbound appointment scheduling services, with 100% of reviewers expressing satisfaction. Clients highlighted their expertise in staffing and logistics, noting a streamlined process that eliminated missed appointments. The bilingual staff was particularly appreciated, broadening customer reach. Project management was praised for responsiveness and effective communication. Overall, Outsource and Save is recognized for their transparency, cultural fit, and ability to deliver measurable outcomes, making them a strong choice for similar projects.
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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Staff Hiring Services for Laundry Company
5.0 — Outsource and Save has helped a laundry firm find the right staff members and assign them to the appropriate departments. The team helps the client streamline their process, schedule, and delivery Read more
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Industry Experience

Outsource and Save has received positive feedback across several industries, including Manufacturing, Financial Services, Consumer Products, Consulting, Human Resources, and Healthcare. Clients praise their expertise in telemarketing, customer service, and operations management, noting increased sales, improved customer satisfaction, and streamlined processes. In Manufacturing and Healthcare, they excel in managing high volumes of calls and administrative tasks. The Financial Services sector highlights their success in client outreach and retention. Overall, the sentiment is highly favorable, particularly for those seeking cost-effective outsourcing solutions.
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Manufacturing Financial services Consumer products & services Consulting Human Resources Healthcare Construction

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Intelemark

4.8 12 reviews

$1,000+

< $25 / hr

50 - 249

Scottsdale, AZ

Services provided

50% Call Center Services

30% Back Office Outsourcing

10% Customer Service Outsourcing +1

10% Market Research

Focus Areas

50% Inbound appointment scheduling

50% Answering services

Intelemark, a company specializing in Contact Center Services and Telemarketing Services, consistently delivers high-quality lead generation, outbound call handling, and appointment-setting services. With a notable emphasis on responsiveness and flexibility, they have effectively served diverse industries, as evidenced by positive reviews from clients in healthcare, technology, and manufacturing. Approximately 90% of reviewers commend their professionalism and ability to integrate seamlessly into client operations, highlighting their adept project management and skilled communication.

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Reviews mention Proactive
Client feedback on Intelemark highlights a strong proactive approach, as evidenced by their initiative during project management and ability to generate leads efficiently. One client noted their team actively prepared for calls by providing necessary background information, enhancing call success rates. Another client praised their adaptability in reaching out to potential leads, even when contact information was incomplete. Overall, the sentiment reflects a high level of satisfaction with Intelemark's proactive engagement, contributing significantly to clients' business growth.

Appointment Setting Services for Hospital Consultancy Firm

5.0 Jun 25, 2020

They show initiative during our weekly conference calls. Without much direction from us, they know how to handle the project. They’re seasoned and experienced. Prior to getting on calls, they’ll even send over their notes and background information about the lead. That gives me the information I need about the hospital, often leading to more successful calls.
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Lead Gen & Appointment Setting for Medical Device Company

5.0 May 5, 2020

I was impressed with the fact that even though the list didn’t always have a lead contact, they were comfortable with reaching out to the hospital and figuring out who they should talk to. Communication was really excellent. Even with setbacks, they were very patient and helped get us up to speed. They also provided weekly reports and compiled information for us so we can track our progress.
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Industry Experience

Intelemark has demonstrated strong expertise across various industries, including Healthcare, Energy & Natural Resources, IT Services, Manufacturing, and Financial Services. Clients commend their ability to generate qualified leads, set appointments, and integrate seamlessly with existing teams. Feedback highlights strengths in responsiveness, effective communication, and an understanding of complex product offerings. Overall sentiment is highly positive, particularly in Healthcare and Consulting, where Intelemark significantly impacted clients' sales funnels and customer engagement.
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Medical Energy & natural resources Other Industry Consulting Manufacturing Healthcare IT Services Chemicals & Biotechnology Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (5) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Intelemark is often praised for providing exceptional value for money, with clients noting their cost-effectiveness in lead generation. For instance, one client highlighted a $5,000 investment that resulted in significantly more appointments than their internal efforts could achieve. Another client mentioned spending $25,000, emphasizing that the campaign paid for itself upon securing just one client. Overall, clients express high satisfaction with Intelemark's pricing structure relative to the quality of leads and services received.
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Milwaukee, Wisconsin (2) Naples, Florida (1) Hyattsville, Maryland (1) Kansas City, Missouri (1) Plano, Texas (1) Hartford, Connecticut (1) Miamisburg, Ohio (1) Draper, Utah (1) Philadelphia, Pennsylvania (1) Richmond, Virginia (1) Oak Brook, Illinois (1)

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Go4customer

5.0 5 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Noida, India

Services provided

40% Call Center Services

30% Customer Service Outsourcing

20% Market Research +1

10% Sales Outsourcing

Focus Areas

50% Inbound appointment scheduling

50% Answering services

Go4customer specializes in providing comprehensive contact center services, including inbound and outbound call center services, telemarketing, and customer care services. Reviews highlight their exceptional customer support, with 100% of reviewers praising their responsiveness and efficiency in project management. Clients consistently commend their commitment to customer satisfaction and seamless integration into existing operations.

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4 of 4 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service & Back-Office for Residential Support Co
5.0 — Go4customer provided call center services for a residential support services company. The team was responsible for 24/7 support, staff support, client support, compliance training, and reporting. Read more
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Industry Experience

Go4Customer has received positive feedback primarily in the Healthcare and Information Technology sectors. In Healthcare, clients appreciated their 24/7 support, compliance training, and impact on client satisfaction, reflecting strong operational efficiency. In the IT industry, their call center services significantly improved customer support and lead generation, showcasing their commitment to customer satisfaction and reliability. Overall, Go4Customer is well-suited for organizations seeking effective call center solutions in both Healthcare and IT, demonstrating expertise and adaptability.
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Select Industry to see insights

IT Services Healthcare Information technology

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More responsive than most other service providers

Go4customer is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Superhuman Prospecting

5.0 46 reviews

$1,000+

$25 - $49 / hr

10 - 49

Norristown, PA

Services provided

50% Call Center Services

50% Sales Outsourcing

Focus Areas

100% Inbound appointment scheduling

Superhuman Prospecting is an outbound call center specializing in telemarketing and cold calling services. Their reviews highlight their ability to efficiently schedule meetings and generate leads, with 100% of reviewers noting their professional project management and responsiveness. Clients appreciate their tailored approach and communication, with no significant areas for improvement identified.

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Reviews mention Easy to work with
Clients consistently highlight Superhuman Prospecting & Pereus Marketing as 'extremely easy to work with,' showcasing their responsiveness and effective communication. One client noted their impressive ability to generate above-expected results while maintaining a clear tracking system. Another emphasized the ease of managing additional staff at events, reinforcing the sentiment that their expertise simplifies complex tasks. Overall, the feedback reflects a highly positive sentiment regarding the company's collaborative approach and reliability.

Call Center Services for IT Company

5.0 Mar 5, 2024

Extremely easy to work with, and get results. Above expected results.
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Lead Generation for Insulation Company

4.5 Jun 7, 2018

Managing 2–5 additional staff members at events would be difficult for us but they make it easy. We may pay a little more than some of our other franchises who do this sort of work in-house but the ease makes it worthwhile.
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Industry Experience

Superhuman Prospecting has demonstrated strong expertise in various industries, notably in Advertising & Marketing, Construction, Financial Services, and Education. Clients have praised their efficiency in lead generation, professionalism in communication, and adaptability in executing tailored outreach strategies. Overall sentiment is highly positive, with reported successes in setting appointments and generating quality leads. This provider is particularly well-suited for businesses seeking robust cold calling and appointment-setting services across these industries.
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Pharmaceuticals Software Construction Healthcare IT Services Beauty & Cosmetics Sports Media Food & Beverages Retail Energy & natural resources Real estate Consumer Products Business services Cleaners Education Other Industry Transportation Advertising & marketing Financial services Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (30) $10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Superhuman Prospecting's competitive pricing and exceptional value for money. Numerous reviewers noted that their pricing fits well within budgets while delivering significant results, such as generating high-quality leads and securing appointments. One client emphasized an impressive 40% close rate from leads generated, while another mentioned a 50% reduction in cost per appointment. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, reinforcing their reputation for delivering good value.
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United States (37) Germany (1) Netherlands (1) England (1)

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VSynergize

4.6 7 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Services provided

40% Call Center Services

30% Back Office Outsourcing

20% Robotics Process Automation +1

10% Generative AI

Focus Areas

50% Inbound appointment scheduling

50% Answering services

VSynergize is a company specializing in Contact Center Services and Customer Support Services, offering both inbound and outbound call center solutions. The reviews highlight a positive reputation, with over 90% of feedback emphasizing their strengths in generating new business and efficient call handling. Clients appreciate their strong team dynamics and the ability to save significant resources, with minimal areas identified for improvement.

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Reviews mention Timely
Clients have expressed a positive sentiment regarding VSynergize's timeliness in project management. One reviewer noted exemplary management, stating that VSynergize 'consistently delivered items on time, meeting all the agreed-upon deadlines.' This punctuality contributed to a significant increase in sales and streamlined lead generation processes, underscoring their reliability and efficiency in meeting project timelines.

Sales Outsourcing & Call Center Support for Consulting Firm

5.0 Jul 20, 2023

Vsynegize exhibited exemplary project management throughout the engagement. They consistently delivered items on time, meeting all the agreed-upon deadlines.
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1 of 4 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing & Call Center Support for Consulting Firm
5.0 — To acquire more leads, a consulting firm hired VSynergize for their sales outsourcing and call center services. The team reached out to potential customers, handled customer inquiries, and provided Read more
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Industry Experience

VSynergize has demonstrated robust expertise across various sectors, including publishing, consulting, information technology, telecommunications, and transportation. Clients highlight the company's strengths in sales outsourcing, call center services, and market analysis. Positive feedback underscores their responsiveness, dedication to understanding client needs, and ability to drive measurable results, such as significant increases in sales and lead generation. Overall, VSynergize is well-suited for organizations seeking enhanced sales strategies and customer engagement within these industries.
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Publishing Consulting Information technology Telecommunications Transportation Other Industry

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United States (5) Türkiye (1)

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IdeasUnlimited

4.9 98 reviews

$1,000+

< $25 / hr

50 - 249

Sugar Land, TX

Services provided

20% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +4

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

10% Transcription

10% Translation

Focus Areas

33% Inbound appointment scheduling

34% Virtual receptionist

33% Answering services

IdeasUnlimited is a comprehensive Contact Center Services provider specializing in Customer Support Services, Inbound and Outbound Call Centers, and Telemarketing Services. With approximately 90% positive feedback, clients consistently praise their flexibility, communication, and ability to integrate with company processes, as evidenced by their successful management of call handling, lead generation, and customer follow-ups. Their professional and responsive service is highly regarded, contributing to improved client satisfaction and business growth for customers.

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2 of 2 Inbound appointment scheduling reviews are 5 stars

2 new reviews for Inbound appointment scheduling in past 6 months

$10,000 – $49,000 avg. project cost

Inbound appointment scheduling Experience

The reviews for IdeasUnlimited highlight their strong expertise in inbound appointment scheduling, with 100% of clients expressing satisfaction. Key strengths include effective communication, timely project management, and a commitment to quality leads, leading to increased conversion rates and improved client engagement. Notable feedback emphasizes their team’s dedication and alignment with client goals, showcasing a client-focused approach. Overall, there's a significant positive sentiment surrounding their services, with clients appreciating the seamless integration into their operations.
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32 of 34 Call Center Services reviews are 5 stars

7 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Customer Support for FinTech Company
4.5 — IdeasUnlimited is providing customer service support for a FinTech company. Their responsibilities include providing customer support and handling sales calls and other administrative work. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (32) $50,000 to $199,999 (11) Less than $10,000 (5) $200,000 to $999,999 (3)

What Clients Have Said
Clients consistently express satisfaction with IdeasUnlimited's cost-effectiveness and overall value. Multiple reviews highlight the company's pricing as fitting within budget while delivering quality services. For instance, one client noted, 'Good value for cost,' while another emphasized their 'great culture fit' and 'solid job' in achieving project goals. Overall, the sentiment is positive, with many clients stating that the services provided surpass expectations, making it a worthy investment.
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More responsive than most other service providers

IdeasUnlimited is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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The Sales Factory

4.7 23 reviews

$25,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

15% Call Center Services

70% Sales Outsourcing

15% Market Research

Focus Areas

100% Inbound appointment scheduling

The Sales Factory is a dynamic provider of outbound call center and lead generation services. They excel in strategic outreach, generating high-quality leads, and seamless integration with clients' systems. With 100% of reviews citing their professionalism and organization, the company is praised for its responsiveness and effective sales pipeline enhancements. Areas for slight improvement include data integration.

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Reviews mention Efficient
Clients have consistently praised The Sales Factory for their efficiency in project execution. Notably, one VP highlighted their 'professionalism, organization, and efficiency' as impressive attributes. The company was described as 'very supportive, responsive, and on time,' indicating a strong commitment to meeting client needs. However, there was a slight concern regarding their SDRs managing multiple pitches, which occasionally required clients to review their pitches for accuracy.

Call Center Services for Manufacturing Company

4.0 May 3, 2024

We were impressed with their professionalism, organization, and efficiency. They were very supportive, responsive and on time. The primary form of communication was through virtual meetings.
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4 of 9 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Lead Gen Services for Logistics Co
4.5 — The Sales Factory provided lead generation services for a logistics company. The team was responsible for cold calling, emailing, and sourcing new leads to pass to the client's sales Read more
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Industry Experience

The Sales Factory has demonstrated expertise across diverse industries, including Logistics & Supply Chain, Real Estate, Insurance, Information Technology, and Manufacturing. Clients consistently praise their professionalism, responsiveness, and effective lead generation strategies, which have notably improved sales pipelines and conversion rates. Overall sentiment reflects strong satisfaction, particularly in IT and software sectors where their tailored outreach and communication have had significant impacts.
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Healthcare Logistics & Supply Chain Real estate Insurance Information technology Energy & natural resources Software Human Resources Manufacturing Consumer Products Business services Research Advertising & marketing Other Industry

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United States (14) Canada (7) Israel (1)

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Emapta

4.7 3 reviews

Undisclosed

Undisclosed

10,000+

Mandaluyong, Philippines

Services provided

15% Call Center Services

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO) +3

25% IT Staff Augmentation

5% Engineering

5% HR Consulting

Focus Areas

30% Inbound appointment scheduling

35% Answering services

35% Virtual receptionist

Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.

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Reviews mention Reliable
Clients express a strong sentiment of reliability regarding Emapta's services. One CEO noted their consistent delivery on expectations, highlighting effective communication and support during transitions, such as moving to remote work due to COVID-19. They emphasized Emapta as a dependable offshore partner, stating, 'If you are looking for an offshore company that you can rely on, Emapta is probably one of the best out there.' Overall, feedback reflects satisfaction with Emapta's commitment to client needs.

BPO Services for Health Company

4.0 Nov 11, 2020

Emapta has been able to deliver and meet our expectations. Their working environment has helped increase my team’s productivity and efficiency at work. When COVID-19 started, they also helped us in our transition to a remote working system. If you are looking for an offshore company that you can rely on, Emapta is probably one of the best out there.
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Industry Experience

Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and other sectors. Clients commend Emapta for its effective talent acquisition, project management, and adaptability, particularly in resource management and marketing for start-ups. The overall sentiment is positive, highlighting Emapta's ability to enhance productivity and operational efficiency. Companies seeking support in staffing, project development, or administrative functions may find Emapta a suitable partner in these industries.
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Other Industry Healthcare Energy & natural resources

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Emapta's competitive pricing and exceptional value for money. For instance, the CEO of LifeDNA noted that Emapta delivered excellent service and talent while ensuring a stress-free experience, reflecting strong value. Similarly, the Medical Director of Priority Care Medical emphasized Emapta's cost-effectiveness in reducing development expenses without compromising quality. Overall, feedback indicates a positive sentiment regarding Emapta's pricing structure and the quality of services provided, making it a favorable choice for various projects.
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Global Bilgi

4.8 3 reviews

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Services provided

30% Call Center Services

20% Corporate Training & Coaching

20% Customer Service Outsourcing +2

15% HR Outsourcing

15% IT Managed Services

Focus Areas

50% Inbound appointment scheduling

50% Answering services

Global Bilgi is a comprehensive Contact Center Services provider specializing in Customer Support, Inbound and Outbound Call Centers, and Telemarketing Services. Reviews highlight their professionalism and strong performance in meeting key performance indicators, with one client noting a 20% revenue target exceedance. While their pricing is higher than competitors, 100% of reviewers value their service quality and transparency.

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Reviews mention Transparent
Clients have expressed high satisfaction with Global Bilgi's transparency throughout their partnership. One client noted, 'they are fully supportive and transparent,' highlighting their proactive communication regarding project changes and performance updates. Additionally, the use of an internal project management tool enhances transparency in operations. Overall, the sentiment surrounding transparency is overwhelmingly positive, with clients appreciating the clarity and openness in their interactions with Global Bilgi.

Telesales & Customer Service for Telecommunications Company

5.0 Apr 7, 2021

Global Bilgi meets the deadlines. If an external issue comes up and we need to change our terms and conditions, they inform us proactively and try to adhere to the timelines anyway. There has not been any situation where we discovered something they didn’t inform us about. Whether it’s positive or negative, their team lets us know. Global Bilgi has also developed their own internal project management tool that allows them to look after every step of their activities, calls, and contact with the customers. It helps keep their performance information accurate and transparent.
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2 of 2 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Telecom Service Provider
5.0 — Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts. Read more
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Industry Experience

Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.
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Consumer Products Telecommunications

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Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.
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DialAmerica

4.5 17 reviews

$5,000+

Undisclosed

1,000 - 9,999

Mahwah, NJ

Services provided

50% Call Center Services

25% Back Office Outsourcing

15% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

33% Inbound appointment scheduling

67% Answering services

DialAmerica is a comprehensive Contact Center Services provider offering Customer Support Services, including both Inbound and Outbound Call Center solutions. Reviews indicate high satisfaction, with 90% of clients highlighting their professionalism and efficiency in handling calls and customer service. While technological improvements are suggested by 10% of reviewers, DialAmerica's strengths lie in delivering quality Telemarketing Services and maintaining a well-trained, responsive customer service team.

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Reviews mention Innovative
Clients have expressed a favorable sentiment towards DialAmerica's innovative approach, highlighting their 'very innovative platform' and 'excellent technology' that effectively meets customer needs. One client noted significant improvements in performance and customer service experience, while also appreciating the efficiency and quality of service provided. However, there is a suggestion for further enhancement in adapting their platform to emerging technologies to improve customer interactions.

Telemarketing Services for Financial Company

4.5 Dec 22, 2017

I believe that DialAmerica's main strength lies in providing the service that is offered, a quality service that stands out among other companies of the same style. They have a very innovative platform and highly qualified staff to carry out the work. I really believe that they are well above other companies, but they could improve the waiting time between calls and adapt the platform to new technologies, such as apps that make the customer feel very well attended and listened to.
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7 of 17 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outbound Calling for Energy Company
5.0 — DialAmerica provided outbound call services for a regional electric company. Their team reached out to 20,000 customers to allow them to opt-out of a program. Read more
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Industry Experience

DialAmerica has demonstrated expertise across multiple industries, including Healthcare, Utilities, Real Estate, Manufacturing, Financial Services, Transportation, and Retail. Overall, clients highlight their strengths in lead generation, customer service, and effective communication. DialAmerica is especially recognized for increasing efficiency, improving customer satisfaction, and providing high-quality leads in Healthcare and Financial Services, while also delivering excellent customer support in Retail and Hospitality. Their adaptable solutions indicate a strong match for businesses seeking reliable customer engagement and support.
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IT Services Transportation Nonprofit Human Resources Utilities Healthcare Real estate Manufacturing Financial services Other Industry Hospitality & leisure Retail

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New York City, New York (3) Santa Clara, California (2) Los Angeles, California (2) Rosemead, California (1) Johnson City, Tennessee (1) Oklahoma City, Oklahoma (1) Washington, District of Columbia (1) Tifton, Georgia (1) Denver, Colorado (1) Yakima, Washington (1) Pittsburgh, Pennsylvania (1) Ashburn, Virginia (1) Boardman, Oregon (1)

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Global Response

4.5 9 reviews

$50,000+

Undisclosed

1,000 - 9,999

Margate, FL

Services provided

20% Call Center Services

50% Customer Service Outsourcing

15% Back Office Outsourcing +1

15% IT Managed Services

Focus Areas

50% Inbound appointment scheduling

50% Answering services

Global Response is a company specializing in Contact Center Services, offering comprehensive Customer Support and Inbound Call Center solutions. Reviews indicate highly responsive and attentive service, with 100% of clients commending their customer care capabilities and strategic partnership approach. Their ability to save clients substantial time and costs is repeatedly highlighted, although some suggest enhancements in technology for improved service delivery.

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Reviews mention Reliable
Clients consistently express a high level of satisfaction with the company's reliability. One client highlighted their dependable nature, stating they are 'very reliable and do a great job.' Additionally, the client emphasized their commitment to customer service, noting that the team is 'always friendly' and fulfills their promises. Overall, the sentiment reflects a strong trust in the company's ability to deliver consistent and effective support.

Reservation & Customer Support Services for Hotel

5.0 Nov 2, 2017

They are very reliable and do a great job. It has been 2 years since we started using their services.
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Industry Experience

The service provider has garnered positive feedback across various industries, including Financial Services, Hospitality & Leisure, Retail, Real Estate, and Business Services. Clients commend their responsiveness, innovative solutions, and ability to handle high volumes of calls effectively. In Financial Services, they are noted for saving significant costs while enhancing efficiency. In Hospitality, they excel in customer service. Overall, the provider is recognized for their strong partnership ethos and operational expertise, making them a suitable choice for businesses seeking reliable inbound support.
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Healthcare Retail Real estate Hospitality & leisure Business services Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients generally express satisfaction with the company's cost-effectiveness and value for money, highlighting their ability to save substantial amounts. One client noted a monthly savings of $12,000, while another emphasized that the service provider significantly reduced operational costs and improved efficiency. Overall, the sentiment is positive, with clients appreciating the responsive service and strategic partnership, although specific pricing details are often undisclosed.
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Phoenix, Arizona (2) Kissimmee, Florida (1) Millville, New Jersey (1) Brooklyn, New York (1) Elmhurst, New York (1) Oceanside, California (1) Hartsville, South Carolina (1) Upper Marlboro, Maryland (1)

This provider is fluent in 1 language:

English

This provider is available in 2 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

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MattsenKumar LLC

4.2 6 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Gurugram, India

Services provided

25% Call Center Services

25% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% Sales Outsourcing

10% Transcription

Focus Areas

33% Inbound appointment scheduling

67% Answering services

MattsenKumar LLC is a professional contact center service provider offering comprehensive customer support services, including inbound and outbound call handling, telemarketing, and customer care services. The company receives positive feedback for its proactive project management, adaptability, and effective customer service, with 90% of customer issues reportedly resolved efficiently. Clients commend their commitment to understanding client needs and their 24/7 availability.

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Reviews mention Accommodating
Clients consistently commend MattsenKumar LLC for their accommodating nature and adaptability. One client highlighted their flexibility in responding to changing needs, stating they were 'highly adaptable and flexible with our demands.' Another noted their 'willingness to learn about their client's business' and ability to quickly adjust to new expectations. Overall, feedback reflects a strong sentiment of satisfaction regarding the company's responsiveness and dedication to meeting client requirements.

Menu Digitalization for Food Delivery Company

4.0 Oct 5, 2021

The level and quality of communication between both parties has been excellent. Responses are promt and accurate. Negotiations are also done very well, we are overall impressed in this regard. They are highly adaptable and flexible with our demands.
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Call Center Services for Subsidiary Bank

4.5 May 13, 2021

Their willingness to learn about their client's business/ expectation and adapting quickly to dynamic products/ changes differentiates them from all other service providers in the BPO vertical. This is fairly good. Other than few minor things, timelines are met for most of the things.
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Industry Experience

MattsenKumar LLC has garnered positive feedback across various industries including Financial Services, Consumer Products, and Business Services. Clients commend their adaptability and responsiveness, particularly in call center operations and customer service management. In the Financial Services sector, they excel in providing efficient customer support for loans and financial products, while in the Consumer Products field, they enhance customer relationships through effective inbound services. Overall, their strengths lie in flexibility, effective communication, and a commitment to client satisfaction, making them a strong choice for businesses in these sectors.
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Other Industry Financial services Business services Consumer Products

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong positive sentiment regarding MattsenKumar LLC's cost-effectiveness and value for money. One client highlighted that they provide 'good services at reasonable prices,' while another mentioned a monthly investment of approximately $16,000–$20,000, which they deem worthwhile due to the quality of service received. Overall, clients appreciate the adaptability and responsiveness of MattsenKumar, indicating that the pricing aligns well with the value delivered.
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India (4) United States (1)

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TRU29 Solutions Inc.

5.0 4 reviews

$1,000+

< $25 / hr

250 - 999

Pasig, Philippines

Services provided

25% Call Center Services

40% Employer of Record (EOR) Services

25% Back Office Outsourcing +1

10% IT Strategy Consulting

Focus Areas

40% Inbound appointment scheduling

50% Answering services

10% Virtual receptionist

TRU29 Solutions Inc. is a company specializing in Contact Center Services, including Outbound Call Center and Customer Support Services. Their reviews highlight a 100% success rate with exceptional management and skilled staff, emphasizing their professionalism and adaptability. Clients appreciate their timely communication and partnership-based approach, with no areas for improvement noted.

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Reviews mention Great project management
Clients have expressed strong satisfaction with TRU29 Solutions Inc.'s project management, highlighting their effective and timely delivery of services. One CEO noted, 'Very good management throughout the company,' and emphasized that any requested changes were implemented promptly and without issues. The overall sentiment reflects confidence in their ability to manage staff and operations efficiently, contributing to a 100% success rate in their projects.

Outbound Sales Campaign for Telecommunications Company

5.0 Apr 29, 2023

The project management at TRU29 Solutions Inc. was very effective. Everything was done effectively and exactly how we needed. The company demonstrated very good management throughout, and anytime changes were needed, they were implemented without any issues.
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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Payment Gateway Company
5.0 — A payment gateway company hired TRU29 Solutions Inc. for call center services. They’re primarily tasked with working seven hours and five days per week on customer service focused on sales and Read more
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Industry Experience

TRU29 Solutions Inc. has demonstrated expertise across various industries, including Information Technology, Telecommunications, Financial Services, and Advertising & Marketing. Clients commend their responsive project management, professionalism, and effective communication, resulting in successful outcomes such as timely payroll management, seamless staff recruitment, and robust social media growth. Overall sentiment reflects strong satisfaction in both service delivery and partnership, making TRU29 a compelling choice for enterprises seeking reliable support in these sectors.
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Information technology Telecommunications Financial services Advertising & marketing

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Poland (1) South Africa (1) United States (1) England (1)

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Lunas Consulting

5.0 28 reviews

$1,000+

Undisclosed

10 - 49

Services provided

20% Call Center Services

50% Sales Outsourcing

30% Business Consulting

Focus Areas

100% Inbound appointment scheduling

Lunas Consulting is a lead generation and business consulting firm that excels in creating tailored outbound strategies and optimizing digital marketing efforts. Clients consistently praise their data-driven approach, with 100% positive feedback highlighting their ability to adapt strategies to fit unique industry needs. Approximately 40% of reviews commend their expertise in integrating data analysis and refining strategies based on performance metrics.

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Reviews mention Exceptional performance
Clients have consistently praised Lunas Consulting for their exceptional performance, highlighting their ability to deliver on promises and effectively influence revenue through strategic outreach. One client noted, 'Lunas Consulting has been amazing with delivering on their promises,' emphasizing their preparedness and efficiency. The team's outstanding culture and alignment with client values further contribute to the overall sentiment of excellence, with no reported areas for improvement.

Business Consulting Services for SaaS Startup

5.0 Apr 21, 2023

Lunas' project management skills are top-notch. They consistently met deadlines, were responsive to our needs, and delivered items on time. One of the most impressive aspects of working with Lunas was their ability to consistently deliver items on time. They demonstrated an unwavering commitment to meeting deadlines, which gave me confidence in their ability to handle our project efficiently.
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3 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
In the last six months, Lunas Consulting has received overwhelmingly positive feedback for their tailored outbound lead generation strategies. Clients noted a significant increase in qualified leads and improved meeting outcomes. One client highlighted their ability to engage technical personas effectively, while another praised their adaptability in messaging based on buyer behavior. Project management was consistently described as smooth, with timely deliverables and proactive adjustments. Overall, there were no reported areas for improvement, indicating high client satisfaction.
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Industry Experience

Lunas Consulting has demonstrated expertise across various industries, including financial services, IT, software, and retail. Clients noted their strengths in lead generation, sales process optimization, and tailored marketing strategies. Overall sentiment is highly positive, with businesses reporting measurable improvements in conversions and engagement. Companies in fintech and software sectors particularly appreciated Lunas' data-driven approach and ability to adapt strategies to specific operational challenges, suggesting a strong fit for projects demanding nuanced, industry-specific insights.
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Social Networking Software Financial services Information technology Beauty & Cosmetics Retail Business services Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (4) $50,000 to $199,999 (2)

What Clients Have Said
Lunas Consulting has received consistent praise for offering good value for money, with clients frequently highlighting that their pricing aligns well with project budgets. Multiple reviews noted that the company's services delivered significant improvements in lead generation and conversion rates, often exceeding expectations. A client remarked on Lunas' 'good value for cost,' while another emphasized their 'pricing fit our budget.' Overall sentiment indicates that clients feel they receive substantial returns on their investments.
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MoreMeetings.com

5.0 7 reviews

$25,000+

$25 - $49 / hr

10 - 49

Gulf Breeze, FL

Services provided

40% Call Center Services

60% Sales Outsourcing

Focus Areas

100% Inbound appointment scheduling

MoreMeetings.com is a telemarketing services company specializing in outbound call center solutions and customer support services. With consistently positive reviews, 100% of clients commend their professionalism and ability to accelerate sales processes. Clients highlight their efficiency in setting high-quality business meetings, contributing significantly to increased sales activity and customer connections.

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Reviews mention High-quality work
Clients consistently commend MoreMeetings.com for delivering high-quality work that exceeds expectations. For instance, a Senior Client Executive at Fujitsu noted that MoreMeetings generated a substantial number of qualified leads and effectively aligned their strategies with business goals. Similarly, a former global account manager at Hitachi highlighted their impressive service, stating that MoreMeetings added $22 million in active opportunities and provided a 'white-glove service' that ensured high-quality meetings. Overall, the sentiment reflects exceptional satisfaction with the quality of work provided.

Lead Generation Services for Data Analytics Solution

5.0 May 4, 2020

They’re consummate business professionals that deliver results. Their quality of work was excellent or else John didn’t bill for it. Everyone there knew the process and how to produce good results.
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Lead Generation & Call Center Services for IT Services Co

5.0 Nov 11, 2024

MoreMeetings.com was a core sales team member for 3.5 years during my time at Fujitsu. Their ability to get me in front of critical decision-makers for data center solutions was phenomenal. This led to increased sales activity, pipeline, and revenue, which cannot be understated.
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Industry Experience

MoreMeetings.com demonstrates significant expertise in the IT Services and Software industries, receiving consistent praise for their lead generation and appointment-setting capabilities. Clients from companies like Fujitsu and SMART IT Service Inc. reported increased sales cycles, improved client engagement, and substantial revenue growth. Overall sentiment is highly positive, highlighting strengths in professionalism, responsiveness, and effective communication. Organizations seeking to enhance their sales processes in these sectors would find MoreMeetings.com a valuable partner.
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Select Industry to see insights

IT Services Information technology Software

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Average Project Cost Breakdown

$200,000 to $999,999 (5)

What Clients Have Said
Clients consistently highlighted MoreMeetings.com as offering good value for money, with competitive pricing that fit their budgets. For instance, a CMO noted the company's pricing model allowed for predictability and performance-based costs, ensuring high-quality meetings. Another client emphasized the alignment of company values and exceptional service as key reasons for their selection, reinforcing the overall sentiment that MoreMeetings.com delivers substantial value relative to its costs.
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IntelligentBee

4.8 9 reviews

$5,000+

< $25 / hr

250 - 999

Iași, Romania

Services provided

30% Call Center Services

50% Customer Service Outsourcing

20% Back Office Outsourcing

Focus Areas

30% Inbound appointment scheduling

35% Answering services

35% Virtual receptionist

IntelligentBee is a versatile IT services company specializing in customer support, technical support, and software development. Client reviews highlight their flexibility, ability to deliver projects on time, and high-quality service. Approximately 90% of reviewers appreciate their commitment to understanding clients' needs and maintaining excellent communication. Suggestions for improvement focus on minor documentation and scheduling aspects.

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Reviews mention Results-oriented
IntelligentBee has received overwhelmingly positive feedback regarding their results-oriented approach. Clients noted significant growth in retention rates and the effective delivery of high-quality work. One client emphasized that IntelligentBee transformed their concept into a tangible product, demonstrating their commitment to project success. Regular communication and proactive involvement were highlighted as key factors in their successful collaboration. Overall, clients expressed satisfaction with IntelligentBee's ability to adapt and respond to their needs, reinforcing their reputation as a reliable partner.

Application Development for Influencer Networking Platform

5.0 Dec 4, 2019

We’ve grown our retention rate a lot and we’re still working on it. We’re a startup, and I don’t want to say we’ll be the best tomorrow, but we plan to stick with our customers and improve. I don’t want to push money on marketing without having good retention and virality. We plan to launch the app this month and I’ll be able to provide some numbers then. We need some transactions between influencers and local brands to see their behaviors and whether we can give a return on investment. After that, we plan to use the model in Madrid because we have a big community there. We have a scalable model for brands, users, and so on. I’ve spoken with a lot of users and brands to see exactly what they want. From 100 people, 90% told me the app’s flow was very good. IntelligentBee has delivered very good quality, but we need to stay close to the users in order to improve on the UX.
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Industry Experience

IntelligentBee has demonstrated expertise across various industries including Software, Information Technology, Automotive, Media, IT Services, and Financial Services. Clients highlighted strengths in technical and customer support, process improvements, and development capabilities. Overall, the sentiment is positive, with feedback emphasizing high responsiveness, effective communication, and a commitment to quality. Specifically, clients in IT and Software noted exemplary support and project management, while those in Financial Services appreciated their customer service improvements. This versatility indicates a strong fit for projects within these sectors.
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Information technology Automotive Media IT Services Software Financial services

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United States (3) Norway (2) Romania (2) Canada (1)

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$1,200 Companies that are looking to grow their bussiness $2,800 Medium sized communities that needs management $5,000 Companies with large volumes of social interaction

Community Management
Boost brand loyalty and reduce support tickets with our integrated Community Management service. We actively engage, moderate, and support your online community across channels—fostering real-time feedback, personalized interaction, and a loyal, empowered customer base.
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RemoteReps

4.0 3 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Encinitas, CA

Services provided

25% Call Center Services

25% Mobile App Development

20% Custom Software Development +3

10% AR/VR Development

10% Sales Outsourcing

10% Web Design

Focus Areas

30% Inbound appointment scheduling

35% Answering services

35% Virtual receptionist

RemoteReps, a company offering Contact Center Services and Telemarketing Services, has received mixed reviews. One client reported a significant 250% increase in booked calls, praising their professionalism and seamless communication. In contrast, another client expressed dissatisfaction with their B2B capabilities, citing unprofessional onboarding and a misalignment of tactics. Overall, 50% of reviewers highlighted positive outcomes in phone support and call handling.

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Reviews mention Helpful
Clients express a high level of satisfaction with RemoteReps, highlighting their effectiveness in meeting performance metrics and providing excellent support. One client noted, "Their team is fantastic across the board" and emphasized their responsiveness and ease of communication. The reporting tools and training support were also praised, reinforcing the sentiment that RemoteReps is extremely helpful and reliable in delivering quality service. Overall, the feedback indicates a positive experience with no significant areas for improvement.

Cold Calling for Mental Health Group's Sales Team

5.0 Jul 25, 2019

CC Capital Group is extremely helpful so everything is smooth and easy. Our main point of contact is great if I ever have any problems. He is responsive and quick to help. We mostly use phone calls and email.
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1 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

B2B Sales Calls for Healthcare Business Coaching Company
5.0 — CC Capital Group made B2B outbound sales calls to healthcare practitioners and set up appointments for management and financial literacy coaching. Read more
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Industry Experience

RemoteReps has demonstrated expertise primarily in the healthcare, business services, and financial services industries. Positive feedback highlights their effectiveness in appointment setting and B2B sales calls, especially within healthcare, where clients noted increased client engagement and revenue. However, in financial services, a client expressed dissatisfaction with their understanding of B2B tactics and onboarding processes. Overall, sentiment is favorable in healthcare and business services, while caution is advised for potential clients in financial services.
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Business services Healthcare Financial services

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Los Gatos, California (1) San Diego, California (1) San Francisco, California (1)

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Contactopia

5.0 4 reviews

Undisclosed

Undisclosed

10 - 49

Sharjah, United Arab Emirates

Services provided

90% Call Center Services

5% Email Marketing

5% Social Media Marketing

Focus Areas

90% Inbound appointment scheduling

10% Virtual receptionist

Contactopia is a company specializing in Contact Center Services, offering robust Customer Support Services focused on lead generation and client management through Inbound and Outbound Call Center activities. With a 100% positive feedback rate, clients consistently praise their effective communication, project management, and ability to exceed financial targets, with one client noting a 67% increase in expected revenue.

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2 of 2 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for IT Solutions Company
5.0 — Contactopia provided call center services for an IT solutions startup. The team conducted cold calls to help the client generate leads. The goal was to acquire five new clients monthly. Read more
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Industry Experience

Contactopia has received positive feedback across various industries including IT Services, Telecommunications, and Business Services. In IT Services, they excelled in lead generation, significantly exceeding client expectations. The Telecommunications sector praised their effective data management and client acquisition strategies. In Business Services, their affordable and feature-rich solutions were well-received. Overall, the sentiment is highly favorable, indicating Contactopia's expertise in driving client success and satisfaction across these diverse sectors.
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IT Services Telecommunications Business services

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients have praised Contactopia for their affordable pricing and high-quality services, often highlighting the exceptional value for money. One client noted that they chose Contactopia for their 'affordable price and quality work,' leading to successful client engagements. Another emphasized that Contactopia provided 'one of the most affordable options' with extensive features. Overall, the sentiment regarding cost and value is overwhelmingly positive, with clients expressing satisfaction and appreciation for the return on investment.
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Blue Valley Marketing

4.9 16 reviews

$5,000+

$25 - $49 / hr

250 - 999

Home, KS

Services provided

35% Call Center Services

40% Customer Service Outsourcing

25% Sales Outsourcing

Focus Areas

10% Inbound appointment scheduling

45% Answering services

45% Virtual receptionist

Blue Valley Marketing, a distinguished provider of Contact Center Services, excels in both inbound and outbound call center operations, telemarketing, and comprehensive customer support services. The company is consistently praised for its exceptional project management, responsiveness, and communication, with 100% of reviewers highlighting their professional delivery and commitment to customer satisfaction. Notably, Blue Valley Marketing has been instrumental in enhancing user experiences, reducing wait times, and improving customer satisfaction scores across diverse industries.

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Reviews mention Knowledgeable
Clients consistently praise Blue Valley Marketing for their knowledgeable and responsive team. One client noted the 'responsive and knowledgeable agents' who efficiently handle inquiries and reservations, contributing to increased customer satisfaction. Their commitment to excellence and data-driven approach are highlighted as key strengths, with measurable outcomes such as reduced labor costs and improved revenue. Overall, the sentiment reflects a high level of confidence in their expertise and ability to deliver results.

Customer Support Services for Restaurant Business

5.0 Sep 6, 2023

Blue Valley has been a game-changer for our restaurant company. Since partnering with them, we've witnessed significant progress and undeniable success. Firstly, our customer satisfaction ratings have soared higher, thanks to their responsive and knowledgeable agents who handle inquiries and reservations efficiently. Additionally, their data analytics and reporting have helped us optimize staffing levels, resulting in reduction of labor costs without compromising service quality.
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10 of 11 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Telemarketing Services for B2B Media Company
5.0 — Blue Valley Marketing provides telemarketing services for a media company. The team works on projects to renew subscriptions and generate new leads. Read more
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Average Project Cost Breakdown

Less than $10,000 (5) $10,000 to $49,000 (4) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently praise Blue Valley Marketing for providing excellent value for money, with numerous reviews highlighting that their pricing aligns well with budgetary constraints. One client noted, 'Pricing fit our budget and good value for cost,' while another mentioned their 'cost per order' was favorable. Overall, the sentiment reflects a strong appreciation for the quality of services relative to the costs, indicating that clients feel they receive substantial returns on their investments.
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More responsive than most other service providers

Blue Valley Marketing is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Kantipur Management Private Limited

5.0 1 review

$1,000+

< $25 / hr

1,000 - 9,999

Services provided

15% Call Center Services

29% Back Office Outsourcing

17% Customer Service Outsourcing +7

13% Staffing

7% HR Consulting

5% Recruiting

4% Accounting

4% Social Media Marketing

3% IT Managed Services

3% Insurance Services & Brokers

Focus Areas

30% Inbound appointment scheduling

40% Answering services

30% Virtual receptionist

Kantipur Management Private Limited is a Contact Center Services provider specializing in Customer Support Services, including both Inbound and Outbound Call Center operations. Reviewers consistently commend their high First Call Resolution rate, advanced technology, and expert project management, with 100% positive feedback highlighting their timely delivery and excellent customer satisfaction achievements.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Motorcycle Distributing Company
5.0 — Kantipur Management Private Limited provided customer service and sales support for a motorcycle distributing company, including outbound call support, record keeping, client query support, and Read more
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Industry Experience

Kantipur Management Private Limited has demonstrated significant expertise in the automotive industry, particularly in customer service and sales for two-wheeler and three-wheeler companies. Feedback highlights their strengths in providing scalable services, effective complaint resolution, and achieving high customer satisfaction. Their project management is lauded for timely deliveries and quality outcomes. Overall sentiment is positive, indicating a strong match for clients seeking reliable support in automotive sales and customer service.
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Automotive

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Kantipur Management Private Limited as offering good value for money, particularly highlighting their efficient project management and timely delivery of services. One client noted that they met and exceeded expectations regarding quality and resource management, describing them as the 'best vendor' to date. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, aligning with client needs and scalability requirements.
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Northern Lights Technology Development

5.0 6 reviews

$5,000+

$25 - $49 / hr

250 - 999

Services provided

10% Call Center Services

10% Application Management & Support

10% Application Testing +7

10% Custom Software Development

10% IT Managed Services

10% IT Staff Augmentation

10% Mobile App Development

10% Sales Outsourcing

10% UX/UI Design

10% Web Development

Focus Areas

50% Inbound appointment scheduling

50% Answering services

Northern Lights Technology Development is a software development company specializing in custom solutions such as hotel management systems, RPA software, MES systems, and WMS. The company consistently receives positive feedback, with 100% of reviewers praising their professional talent, effective communication, and problem-solving capabilities. Clients highlight their ability to streamline operations, improve efficiency, and provide reliable, high-quality services.

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Reviews mention Efficient
Clients have praised Northern Lights Technology Development for their efficiency in project execution and communication. One client highlighted the seamless operation of the hotel management system, noting it significantly improved operational efficiency and decision-making through digitization. The team's proactive communication and thorough understanding of business needs were also commended, ensuring that the project met expectations without any noted areas for improvement.

Hotel Management System Development for Hotel Company

5.0 Apr 22, 2022

The hotel management system developed by Northern Lights is simple and easy to use. The store manager, front office, financial staff and other personnel cooperate efficiently through the information tool. It significantly improves the efficiency of operation and decision-making through online, mobility and digitization.
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Industry Experience

Northern Lights Technology Development has received positive feedback across various industries, including Hospitality & Leisure, Manufacturing, Logistics & Supply Chain, Automotive, and Financial Services. Clients commend their expertise in developing operational systems, such as hotel management and RPA software, which significantly enhance efficiency and reduce errors. Overall, the sentiment is highly favorable, highlighting strengths in communication, customization, and project management, making them a suitable partner for businesses seeking technological advancement in these sectors.
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Hospitality & leisure Manufacturing Logistics & Supply Chain Automotive Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praised Northern Lights Technology Development for delivering high-quality solutions at competitive prices, highlighting their effective communication and professional team. One client noted the 'appropriate price' for their tailored services, while another emphasized the 'high-quality implementation experience.' Overall, the feedback reflects a strong sentiment regarding the company's value for money, with no significant complaints about pricing or service quality.
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Tianjin, China (4) Suzhou, China (1) Beijing, China (1)

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Evoice

4.5 27 reviews

Undisclosed

Undisclosed

250 - 999

Services provided

55% Call Center Services

25% Customer Service Outsourcing

20% Transcription

Focus Areas

33% Inbound appointment scheduling

40% Answering services

27% Virtual receptionist

Evoice is a provider of Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions. The company is praised for its reliable and high-quality service, with clients reporting significant time savings and satisfaction. Approximately 100% of reviewers commend Evoice for their outstanding customer service and effective call handling.

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Reviews mention Professional
Evoice has consistently received positive feedback regarding their professionalism. Clients have noted their prompt communication and adherence to project timelines, which fostered a productive working relationship. Specific instances highlighted include their ability to handle complex challenges with a composed demeanor, ensuring clarity and confidence throughout the project lifecycle. Overall, the sentiment reflects a strong appreciation for Evoice's professional approach, making them a favorable choice for potential clients.

Call Routing Makes it a Great Tool

4.0 Jun 22, 2017

The Evoice team demonstrated a high level of professionalism throughout our engagement. Their attention to detail and commitment to meeting deadlines was impressive. We appreciated their ability to communicate clearly and effectively, ensuring that all project requirements were fully understood and met.
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Evoice Has Great Sound Quality

5.0 Jun 21, 2017

Evoice consistently delivered professional service, showcasing their expertise and dedication to quality. Their team was responsive and adapted quickly to our needs, providing solutions that were both innovative and practical. Their professionalism was evident in every interaction and deliverable.
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Easy to Use and Cost Effective Service

4.5 Jun 21, 2017

Working with Evoice was a seamless experience due to their professional approach. They were punctual and well-prepared for all meetings, which facilitated a smooth project flow. Their thorough understanding of our industry further highlighted their professional competence.
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10 of 27 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Answering Services for Finance Branch
4.5 — Read more
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Average Project Cost Breakdown

Less than $10,000 (24) $10,000 to $49,000 (2) $200,000 to $999,999 (1)

What Clients Have Said
Evoice has received positive feedback regarding its pricing and value for money. Clients appreciate the attractive pricing structure, with plans ranging from $12.99 to $79.99, which effectively meet various needs. One client noted significant savings of over $200 monthly, while another highlighted an annual expenditure between $1,000 to $4,999, emphasizing overall satisfaction with the service's quality and reliability. The sentiment indicates that clients find Evoice's services both economical and valuable.
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Buffalo, New York (3) Long Beach, California (2) Burbank, Illinois (1) Los Angeles, California (1) Jackson, Tennessee (1) New Britain, Connecticut (1) North Little Rock, Arkansas (1) Anderson, Indiana (1) The Bronx, New York (1) Athens, Georgia (1) Mineola, New York (1) San Francisco, California (1) Asheville, North Carolina (1) Tampa, Florida (1) Lodi, California (1) San Jacinto, California (1) Honolulu, Hawaii (1) Cambridge, Massachusetts (1) Brevard, North Carolina (1) Needles, California (1) Newark, California (1) Madison, Tennessee (1) Winthrop, Maine (1) Faber, Virginia (1)

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Call Masters BPO

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

Focus Areas

40% Inbound appointment scheduling

40% Answering services

20% Virtual receptionist

Call Masters BPO is a Contact Center Services provider specializing in Customer Support Services and Call Handling. The company receives overwhelmingly positive feedback, with 100% of reviews highlighting their professionalism, reliability, and results-driven approach. Clients appreciate their ability to improve sales and manage customer interactions effectively, underscoring their expertise in Phone Support and Customer Service Center operations.

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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office & Customer Services for Online Retail Company
5.0 — An e-commerce provider hired Call Masters BPO for customer service and back-office operations. Call Masters BPO handled requests from customers and suppliers and was responsible for social media. Read more
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Industry Experience

Call Masters BPO has received positive feedback primarily from clients in the Consumer Products and Retail industries. Clients praised their expertise in customer service, particularly in lead conversion and managing high volumes of inquiries effectively. The overall sentiment indicates strong reliability, exceptional communication, and the ability to drive results. Their impact on sales and customer satisfaction is notable, making them a suitable choice for businesses seeking robust customer support solutions.
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Consumer Products Retail

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More responsive than most other service providers

Call Masters BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$1,000 Virtual Live Chat Support 40/hrs per week $1,500 Phone & Chat Support 40/hrs per week $2,000 Phone Answering and Sales Agent 40/hrs per week

Virtual Receptionist and Answering Services
Ensure your business never misses a call with our Virtual Receptionist and Answering Services. Professional, reliable, and personalized to meet your needs. Let us handle your calls so you can focus on what matters most
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ContactWorks

5.0 10 reviews

$5,000+

$25 - $49 / hr

50 - 249

Austin, TX

Services provided

25% Call Center Services

50% Customer Service Outsourcing

25% Sales Outsourcing

Focus Areas

35% Inbound appointment scheduling

35% Virtual receptionist

30% Answering services

ContactWorks is a distinguished provider of Call Center Services, offering comprehensive Customer Support, Inbound and Outbound Call Center, and Telephonic Support Solutions. The reviews demonstrate a highly positive reception, with 100% of clients noting exceptional communication, timely delivery, and bespoke customer care. Clients consistently praised their ability to seamlessly integrate with business needs and deliver cost-effective, brand-aligned services.

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Reviews mention Knowledgeable
Client feedback highlights ContactWorks' extensive industry knowledge and responsiveness, contributing to a strong partnership. One client noted their insights into challenges and a forward-thinking approach, while another emphasized the team's ability to implement changes swiftly and their commitment to client success. Overall, the sentiment regarding their knowledgeability is overwhelmingly positive, with clients appreciating their understanding of business needs and the high standards they maintain.

Customer Support Services for Premium Car Rental Company

5.0 Mar 6, 2023

ContactWorks is extremely responsive and has been a great partner over the years. The team and operations managers do a great job of understanding our needs and can implement changes very quickly, often immediately or build out completely new workflows in less than a week. We also trust them to stress-test new processes and provide backup for our field locations. The team is agile, knowledgeable, and set high standards for themselves.
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Call Center & Customer Support for Business Solutions Co

5.0 May 15, 2025

Meeting with the ContactWorks leadership team was a truly collaborative experience. They have embraced being a partner and never viewed as a vendor. We could contact Tom and the team anytime and we would receive an on-time response that met or exceeded our expectations. Loved their insights into challenges we had from time to time and always a forward-thinking approach to resolving those challenges.
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1 of 1 Inbound appointment scheduling reviews is 5 stars

1 new review for Inbound appointment scheduling in past 6 months

$50,000 – $199,999 avg. project cost

Inbound appointment scheduling Experience

ContactWorks has received overwhelmingly positive feedback regarding their Inbound appointment scheduling service, with 100% of reviewers praising their expertise and commitment to quality. Clients commend their exceptional communication and on-time delivery of services. Key strengths include their ability to provide tailored, brand-aligned support and their seamless scalability. One client noted, 'They are not just a vendor; they’re a true extension of our team.' No negative feedback was reported, highlighting their effectiveness and client satisfaction.
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Industry Experience

ContactWorks has demonstrated expertise across various industries, including Business Services, Telecommunications, Education, and Retail. Clients highlight their strengths in customer support, flexibility, and responsiveness. Particularly noted in Telecommunications and Education, they provide robust 24/7 support and manage complex technical challenges effectively. Overall sentiment is highly positive, with clients praising their commitment to quality and ability to enhance customer experiences across all sectors.
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Telecommunications IT Services Education Transportation Retail Business services

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United States (8) Mexico (1)

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LEX Reception

4.9 32 reviews

Undisclosed

Undisclosed

250 - 999

Services provided

50% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

20% Inbound appointment scheduling

50% Virtual receptionist

30% Answering services

LEX Reception offers comprehensive Contact Center Services, specializing in Inbound Call Center and Customer Care Services for legal firms. The reviews highlight their ability to provide professional, empathetic, and 24/7 telephonic support. Approximately 90% of feedback is positive, emphasizing their proactive communication, script customization, and client satisfaction. Clients appreciate their seamless integration with existing systems and consistent call handling, with some recommending improvements in language options and app functionality.

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26 of 29 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Immigration Law Firm
5.0 — LEX Reception provides call center services for an immigration law firm. The team is responsible for responding to client calls, scheduling appointments, and collecting client intake information. Read more
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Industry Experience

LexReception has demonstrated exceptional expertise in the legal industry, providing 24/7 answering services to law firms specializing in various legal matters such as criminal defense, family law, and personal injury. Clients commend their proactive communication, effective call handling, and ability to customize scripts. The overall sentiment is highly positive, highlighting significant improvements in client satisfaction and retention rates. Beyond legal, they have ventured into consulting and IT services, maintaining the same high standards of service and responsiveness.
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Consulting IT Services Hospitality & leisure Legal

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Average Project Cost Breakdown

Less than $10,000 (22) $10,000 to $49,000 (4)

What Clients Have Said
Clients overwhelmingly express satisfaction with Lex Reception's value for money, noting the affordability of their services, which typically range from $100 to $600 per month depending on usage. Many clients highlight the significant return on investment, with one attorney stating, 'LEX Reception is well-worth the money. You’re going to get a higher ROI.' Additionally, another client mentioned saving costs by being advised to switch to a less expensive plan. Overall, the sentiment reflects that Lex Reception provides high-quality service at competitive pricing.
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Phoenix, Arizona (2) Gilbert, Arizona (1) East Islip, New York (1) Silver Spring, Maryland (1) St. Louis, Missouri (1) Lubbock, Texas (1) Mankato, Minnesota (1) Akron, Ohio (1) Anaheim, California (1) Los Angeles, California (1) Pasadena, California (1) Redlands, California (1) Baltimore, Maryland (1) Rockville, Maryland (1) Denver, Colorado (1) San Francisco, California (1) Portland, Oregon (1) Vancouver, Washington (1) Newton, Massachusetts (1) Wakefield, Massachusetts (1) Worcester, Massachusetts (1) Charlottesville, Virginia (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Hillsborough, North Carolina (1) Monroe, Louisiana (1) Gold River, California (1) Saint George, South Carolina (1)

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Cleverly

4.3 83 reviews

$1,000+

$25 - $49 / hr

10 - 49

Los Angeles, CA

Services provided

10% Call Center Services

40% Sales Outsourcing

40% Social Media Marketing +1

10% Email Marketing

Focus Areas

50% Inbound appointment scheduling

50% Answering services

Cleverly is a lead generation agency focusing on LinkedIn and email outreach. Reviews reveal mixed feedback, with approximately 57% expressing satisfaction, citing strong communication, effective strategies, and low costs. However, 43% report dissatisfaction, mentioning inaccurate targeting, poor support, and unmet expectations. Cleverly’s professionalism and speed are praised, but concerns about execution and transparency persist.

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Reviews mention Communicative
The feedback regarding Cleverly's communication is overwhelmingly positive, highlighting their responsiveness and clarity. Clients frequently noted timely replies, often within hours, and smooth onboarding processes. For instance, one CEO praised the team's speed of communication, while another executive emphasized the outstanding project management and willingness to adjust strategies. Overall, the sentiment reflects a high level of satisfaction with Cleverly's communicative approach, making them a reliable partner for client projects.

Lead Generation for Business Consulting Firm

5.0 Jul 4, 2024

Cleverly conducted outstanding project management, with clear communication. Outstanding processed and customer service. Great results.
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Lead Gen & LinkedIn Marketing for Software Dev Firm

5.0 Feb 19, 2024

We're impressed with the value for money they provide and their good, fast communication. Great account management from Ahmed. Great smooth implementation and great support.
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Content Marketing & PPC for Robotic Solutions Company

4.0 Jul 17, 2023

Will was an outstanding communicator, very helpful, and willing to adjust parameters.
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Lead Generation for Digital Marketing Agency

5.0 May 15, 2023

The support and communication were excellent, and they understood all of our needs and delivered promptly. They went beyond what we expected from them, providing ideas that made the project exceptional.
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LinkedIn Campaign for Training & Consulting Company

5.0 Aug 10, 2022

Their communication and response time was great. How involved they are in the process, and it’s clear they want to see your campaign a success.
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0 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback on Cleverly highlights a mix of sentiments, with clients acknowledging their persuasive sales approach but expressing disappointment in lead generation outcomes. A notable review from DistantJob emphasized that despite hiring Cleverly to generate leads, no results were achieved, and project management lacked a results-oriented focus. Clients suggest improved transparency regarding performance and better handling of unsuccessful engagements, indicating a need for accountability in future collaborations.
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Industry Experience

Cleverly has demonstrated expertise across various industries, including Consulting, Advertising & Marketing, IT Services, and Software. Clients emphasized their strengths in lead generation, personalized outreach strategies, and responsive project management. Positive feedback highlighted successful engagement rates and measurable outcomes, particularly in the IT and Consulting sectors. However, concerns about performance inconsistencies and service delivery limitations were noted, especially in Advertising & Marketing. Potential clients in IT and Consulting are likely to benefit most from Cleverly's services.
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IT Services Information technology Consulting Software Research Construction Manufacturing Hospitality & leisure Consumer Products Social Networking Education Media Healthcare Financial services Legal Other Industry Human Resources Advertising & marketing Business services Design Other industries

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United States (62) Canada (6) Netherlands (3) Australia (1) Colombia (1) Guam (1) Hong Kong (1) Israel (1) Malta (1)

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WOW24-7

4.8 36 reviews

$1,000+

< $25 / hr

50 - 249

Afton, WY

Services provided

25% Call Center Services

65% Customer Service Outsourcing

10% IT Staff Augmentation

Focus Areas

10% Inbound appointment scheduling

90% Answering services

WOW24-7 is a distinguished provider of Contact Center Services, specializing in 24/7 Customer Support and Telephonic Support. Consistently praised for their professionalism, responsiveness, and adaptability, they maintain high service quality and customer satisfaction. Approximately 100% of reviews highlight their ability to enhance customer experience and provide reliable support across time zones, making them a preferred partner in diverse industries.

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5 of 7 reviews are 5 stars

4 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 7 times in the past 6 months
Recent client feedback highlights WOW24-7's exceptional commitment to 24/7 customer support, effective SLA adherence, and proactive communication. Clients from various industries commend their responsiveness and ability to adapt to evolving needs. Notably, one client praised their 'clear commitment to growth and performance,' while another emphasized the 'impressive speed' of ticket responses. Overall sentiment is overwhelmingly positive, with clients appreciating the company's dedication to service improvement and strong partnership approach.
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14 of 17 Call Center Services reviews are 5 stars

4 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outsourced Customer Service for College Resource Website
5.0 — Wow24-7 provides ongoing customer service for an online resource platform. Their agents are available 24/7 year-round and focus on answering questions and providing guidance via phone calls and live Read more
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Industry Experience

WOW24-7 has demonstrated strong capabilities across various industries, including eCommerce, Information Technology, and Consumer Services. Clients praised their commitment to 24/7 support and responsiveness, which enhanced customer satisfaction significantly. Feedback highlights their adeptness in managing ticket triage and providing tailored service, especially in IT and eCommerce sectors. Overall, WOW24-7 is well-suited for clients seeking reliable and flexible customer support solutions, particularly in fast-paced environments demanding high-quality service.
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Software Retail Design Manufacturing Hospitality & leisure Telecommunications Healthcare IT Services Consumer Products Energy & natural resources Education Other industries eCommerce Information technology Consumer products & services

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United States (9) Germany (4) Ireland (2) Denmark (2) Italy (2) Spain (2) Ukraine (2) Scotland (2) Cyprus (1) India (1) Australia (1) Israel (1) Brazil (1) England (1)

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Flatworld Solutions

4.7 23 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Bengaluru, India

Services provided

30% Call Center Services

30% Custom Software Development

10% AI Consulting +3

10% AI Development

10% AR/VR Development

10% Web Design

Focus Areas

25% Inbound appointment scheduling

50% Answering services

25% Virtual receptionist

Flatworld Solutions is a company specializing in Contact Center Services, offering Customer Support Services, Inbound Call Center, Outbound Call Center, and more. Reviewers consistently praise their professionalism, project management, and communication skills, with approximately 98% noting positive customer satisfaction. Clients appreciate their cost-effective solutions, although some suggest improvements in technical aspects and call recording provisions.

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Reviews mention Easy to work with
Clients consistently highlight Flatworld Solutions' ease of collaboration. One client noted the 'very good communication and follow up,' emphasizing their effective project management. Another remarked on the 'very on time timeline' and praised their professionalism in creating a new website. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and stating that 'Flatworld Solutions is a very good company to work with.'

Web Dev for House Management Consultancy

5.0 Nov 30, 2022

Flatworld Solutions is a very good company to work with. Their project management style includes very good communication and follow up, which ensures that all parties are informed and aligned. This level of communication and organization makes them easy to work with and contributes to successful project outcomes.
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8 of 9 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Technical Support for Veterinary Mgmt. Solutions Firm
5.0 — A veterinary management solutions firm hired Flatworld Solutions for their call center services. They utilize Zoho and RingCentral for technical support and create videos through Canva. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (7) Less than $10,000 (4) $50,000 to $199,999 (2) $200,000 to $999,999 (2) $10,000,000 + (1)

What Clients Have Said
Clients generally perceive Flatworld Solutions as offering good value for money, with many highlighting their competitive pricing. For instance, one client noted that the pricing fit their budget while providing good value. Another review emphasized their cost-effective solutions, stating that the partnership saved substantial operational costs. Overall, the sentiment is positive, reflecting satisfaction with the balance between cost and service quality, although some reviews suggest there may be room for improvement in pricing strategies.
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United States (16) Australia (1) Canada (1) Hong Kong (1) England (1)

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JOYNO INC

5.0 3 reviews

$1,000+

Undisclosed

250 - 999

Lapu-Lapu City, Philippines

Services provided

10% Call Center Services

20% Content Marketing

20% Email Marketing +4

20% Social Media Marketing

10% Back Office Outsourcing

10% SMS Marketing

10% Video Marketing

Focus Areas

50% Inbound appointment scheduling

25% Answering services

25% Virtual receptionist

JOYNO INC is a marketing services company specializing in comprehensive digital marketing and content creation, including for platforms like YouTube, Facebook, and Instagram. With 100% positive feedback from clients highlighting their effective communication, company culture, and responsiveness, JOYNO INC has demonstrated significant success in elevating social media engagement and customer satisfaction.

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2 of 2 Inbound appointment scheduling reviews are 5 stars

Less than $10,000 avg. project cost

Inbound appointment scheduling Experience

JOYNO INC has received overwhelmingly positive feedback in their inbound appointment scheduling services, with 90% of reviewers expressing satisfaction. Clients highlighted the team's expertise, responsiveness, and dedication to quality, notably in lead generation and digital marketing. Most reviewers (85%) emphasized exceptional communication and project management, often noting timely deliverables. Clients appreciate the company's creativity and customization, stating that JOYNO INC truly cares about their success. Overall, the sentiment is highly favorable, with both long-term partnerships and recommendations being common.
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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Comprehensive Digital Mktg Services for Wellness Company
5.0 — JOYNO INC provides comprehensive digital marketing services for a wellness company. The team is responsible for creating and posting content on various platforms, including YouTube, Facebook, and Read more
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Industry Experience

JOYNO INC has demonstrated expertise in diverse industries, including Consulting, Wellness & Fitness, and Restaurants. Clients in Consulting praised the company’s creativity and efficiency in marketing campaigns, while the Wellness sector highlighted their comprehensive digital marketing services and strong communication. In the Restaurant industry, JOYNO INC was noted for professionalism and ethical marketing practices. Overall, sentiment across these industries is overwhelmingly positive, positioning JOYNO INC as a strong candidate for businesses seeking reliable marketing solutions.
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Consulting Wellness & Fitness Restaurants

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